technical operations manager

Veja Mate Offshore Project GmbH

Als Technical Operations Manager leiten und verantworten Sie unterschiedliche Aktivitäten, die wesentlich zum erfolgreichen Betrieb des Offshore Windparks Veja Mate beitragen. Dabei stehen die Asset- Integrität und die Koordination und Optimierung von operativen Prozessen im Fokus. Zu Ihren Aufgaben gehören die Steuerung der O&M Vertragspartnern, Mitwirkung an Optimierungsprojekten zur . klicken sie bewerben, für die volle Stellenbeschreibung<img src="https://www.jobg8.com/Tracking.aspx?oaxEZdWAIKqmoDovH5RzqNgnlmuG7EeUc" width="0" height="0" />

Technical Operations Manager(m/w/d)

Network Squad

About the Role:We are looking for a Technical Operations / Business Manager to oversee company operations, lead multiple departments, and manage both on-site and overseas teams. The ideal candidate will have strong leadership, technical, and project management skills, ensuring efficient delivery of IT infrastructure projects and smooth day-to-day operations.Key Responsibilities:<ul><li>Manage multiple departments including Network, Support, Cloud, and Projects.</li><li>Ensure compliance with IT standards, cybersecurity policies, and regulatory requirements.</li><li>Oversee company-wide systems, operations, and project delivery locally and overseas.</li><li>Lead and coordinate on-site and remote engineers for timely project completion.</li><li>Collaborate with clients, vendors, and international partners for smooth operations.</li><li>Drive operational efficiency, process improvement, and service excellence.</li><li>Support business growth through strategic planning, innovation, and leadership.</li><li>Monitor company performance, budgets, and KPIs across all departments.</li><li>Plan, execute, and monitor system integration and infrastructure projects.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in IT, Computer Science, Business Administration, or a related field.</li><li>10+ years of experience in IT operations, infrastructure, or project management.</li><li>Proven experience in leading multiple teams and departments across diverse functions.</li><li>Strong knowledge of IT infrastructure, including servers, networks, cloud, and security systems.</li><li>Excellent communication, leadership, and strategic planning skills.</li><li>Experience managing overseas operations or international clients is an advantage.</li><li>Certifications such as PMP, ITIL, or CISSP are preferred.</li><li>Extensive experience with systems integrators and Microsoft/Cisco or other system/network partners, managing complex multi-site infrastructure projects.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you available to start immediately? If not, what is your notice period?</li><li>Where are you located?</li><li>Do you have any disabilities or medical issues that we should be aware of?</li><li>What is your current salary package? </li><li>How many years of experience do you have in IT operations or service management?</li><li>Have you managed one or multiple departments? If yes, which ones and how many staff?</li><li>Have you ever done any business or been involved in any business activities?</li><li>Have you managed clients/customers as a vendor? If yes, what the service was getting delivered to customer and what was your role?</li><li>How many years of experience do you have working with IT distributors or vendors?</li></ul>Work Location: In person

Technical Operations / Business Manager

Abdul Latif Jameel

<div>
 
 
 PURPOSE OF THE JOB:
 
 
 
 
 
 
 Responsible for proper implementation of technical service activities by ensuring all field concerns reflected to manufacturers and contributing to overall customer satisfaction by providing timely, precisely and accurately assistance on technical issues.
 
 
 
 
 
 
 
 
 
 MAJOR ACTIVITIES: Description
 
 
 
 
 
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 Responsible for establishing special diagnostic and calibration bay for autonomous cars as per suppliers&rsquo; technical instructions and guidelines.
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 </ul>
 
 
 
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 Manage new vehicle testing environment
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 </ul>
 
 
 
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 Participate in tests and technical activities scheduled with Manufacturers/ Autonomous Cars&rsquo; Supplier
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 </ul>
 
 
 
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 Improve/ maintain smooth system for gathering technical data from field.
 </li>
 </ul>
 
 
 
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 Communicate/ follow up on top technical problems with Manufacturers/ Autonomous Cars&rsquo; Supplier
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 </ul>
 
 
 
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 Ensure the introduction of high-quality products before being set in operation.
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 </ul>
 
 
 
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 Maintain file for diagnostic tools/equipment and ensure their excellent working conditions (inventory/ maintenance/ upgrading/ and proper utilization)
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 </ul>
 
 
 
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 Recover used warranty parts to Manufacturers, whenever required.
 </li>
 </ul>
 
 
 
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 Organize Initial Quality Surveys (IQS) with Manufacturers/ Autonomous Cars&rsquo; Suppliers after the introduction of new models. Issue market product report to Manufacturers/ Autonomous Cars&rsquo; Supplier, whenever required.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensure STOP CONCEPT maintained and properly implemented.
 </li>
 </ul>
 
 
 
 <ul>
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 Ensure workflow efficiency by establishing a system to assign tasks to technicians based on skill and availability.
 </li>
 </ul>
 
 
 
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 Recruit, train, and supervise technicians, and support staff.
 </li>
 </ul>
 
 
 
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 Conduct performance evaluations and provide coaching or disciplinary action when needed.
 </li>
 </ul>
 
 
 
 <ul>
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 Liaise with ALJR to ensure best implementation JMSS-ALJR SLA outcomes
 </li>
 </ul>
 
 
 
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 <li>
 Report to management on field performance, risks, and technical developments.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Minimum Qualifications:
 
 
 
 
 
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 <li>
 Degree in Mechanical/ Automotive Engineering Minimum Experience:
 </li>
 </ul>
 
 
 
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 8 Years in automotive industry with 2 years managerial experience. Job-Specific Skills:
 </li>
 </ul>
 
 
 
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 Computer skills/ data analysis.
 </li>
 </ul>
 
 
 
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 Able to deal with stress, patient, persistent.
 </li>
 </ul>
 
 
 
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 Customer handling skills.
 </li>
 </ul>
 
 
</div>

Technical Field Operations Manager

King Revolution Inc

The Assistant Operations Manager oversees daily operations across technical, routing, NOC, swaps, and commercial teams to ensure efficient VoIP service delivery. This role focuses on cross-functional leadership, performance tracking, team development, issue resolution, and continuous improvement, ensuring KPIs and SLAs are consistently met.KEY RESPONSIBILITIES: Leadership and Team Oversight: &middot; Supervise and support department leads including Routing, NOC, Commercial, Swaps, Testing, and Training teams.&middot; Assign responsibilities, ensure role clarity, and maintain accountability across departments.&middot; Coach team leads and potential future leaders to prepare them for delegation and vertical growthPerformance Monitoring &amp; Reporting: &middot; Oversee daily operations and traffic performance.&middot; Monitor KPIs for Each role in Each Department.&middot; Review reports and dashboards regularly to identify trends and resolve bottlenecks.SWAP &amp; Routing Coordination: &middot; Coordinate with the Market Maker and Swaps Manager to ensure optimized route management and minimal loss.&middot; Manage commercial swap strategies to maximize profit and quality.Process Development &amp; Optimization: &middot; Design, implement, and improve SOPs for NOC (Voice), troubleshooting, Market maker and swaps workflows.&middot; Streamline interdepartmental processes and promote documentation practices.Vendor &amp; Customer Operations: &middot; Oversee provisioning, rate updates, and coordination with customers/vendors for technical, commercial requirements and billing (Offset/net off)&middot; Supervise resolution of escalated issues from clients or vendors.Training &amp; Development: &middot; Identify skill gaps and ensure regular training cycles through the Training Manager.&middot; Promote continuous learning and knowledge documentation across teams.Meeting &amp; Communication: &middot; Lead daily stand-ups, weekly strategy sessions, and department syncs.&middot; Represent Operations in cross-functional or executive meetings.Crisis Handling &amp; Escalation: &middot; Act as the point of escalation for technical outages, critical customer/vendor concerns, and interdepartmental conflicts.&middot; Ensure 24/7 service continuity by coordinating emergency responses.Job Type: Full-timePay: Rs130,000.00 - Rs150,000.00 per monthWork Location: In person

Assistant Manager – Voice & Network Operations

The Operations Assistant Manager is responsible for overseeing all day-to-day activities across technical, routing, NOC, swaps, and commercial departments to ensure seamless VoIP service delivery. This role involves cross-functional leadership, performance monitoring, team development, issue resolution, and continuous process improvement. The Operations Assistant Manager drives strategic execution and ensures all operational KPIs, and SLAs are met with efficiency and precision.KEY RESPONSIBILITIES: Leadership and Team Oversight: &middot; Supervise and support department leads including Routing, NOC, Commercial, Swaps, Testing, and Training teams.&middot; Assign responsibilities, ensure role clarity, and maintain accountability across departments.&middot; Coach team leads and potential future leaders to prepare them for delegation and vertical growthPerformance Monitoring &amp; Reporting: &middot; Oversee daily operations and traffic performance.&middot; Monitor KPIs for Each role in Each Department.&middot; Review reports and dashboards regularly to identify trends and resolve bottlenecks.SWAP &amp; Routing Coordination: &middot; Coordinate with the Market Maker and Swaps Manager to ensure optimized route management and minimal loss.&middot; Manage commercial swap strategies to maximize profit and quality.Process Development &amp; Optimization: &middot; Design, implement, and improve SOPs for NOC (Voice), troubleshooting, Market maker and swaps workflows.&middot; Streamline interdepartmental processes and promote documentation practices.Vendor &amp; Customer Operations: &middot; Oversee provisioning, rate updates, and coordination with customers/vendors for technical, commercial requirements and billing (Offset/net off)&middot; Supervise resolution of escalated issues from clients or vendors.Training &amp; Development: &middot; Identify skill gaps and ensure regular training cycles through the Training Manager.&middot; Promote continuous learning and knowledge documentation across teams.Meeting &amp; Communication: &middot; Lead daily stand-ups, weekly strategy sessions, and department syncs.&middot; Represent Operations in cross-functional or executive meetings.Crisis Handling &amp; Escalation: &middot; Act as the point of escalation for technical outages, critical customer/vendor concerns, and interdepartmental conflicts.&middot; Ensure 24/7 service continuity by coordinating emergency responses.Strategic Planning &amp; Growth: &middot; Contribute to company-wide strategy from an operations standpoint.&middot; Propose automation, tools, and structural improvements to scale operations effectively.Job Type: Full-timePay: Rs130,000.00 - Rs150,000.00 per monthWork Location: In person

Assistant Manager – VoIP Service Operations

The Assistant Operations Manager is responsible for overseeing all day-to-day activities across technical, routing, NOC, swaps, and commercial departments to ensure seamless VoIP service delivery. This role involves cross-functional leadership, performance monitoring, team development, issue resolution, and continuous process improvement. The Operations Assistant Manager drives strategic execution and ensures all operational KPIs, and SLAs are met with efficiency and precision.KEY RESPONSIBILITIES: Leadership and Team Oversight: &middot; Supervise and support department leads including Routing, NOC, Commercial, Swaps, Testing, and Training teams.&middot; Assign responsibilities, ensure role clarity, and maintain accountability across departments.&middot; Coach team leads and potential future leaders to prepare them for delegation and vertical growthPerformance Monitoring &amp; Reporting: &middot; Oversee daily operations and traffic performance.&middot; Monitor KPIs for Each role in Each Department.&middot; Review reports and dashboards regularly to identify trends and resolve bottlenecks.SWAP &amp; Routing Coordination: &middot; Coordinate with the Market Maker and Swaps Manager to ensure optimized route management and minimal loss.&middot; Manage commercial swap strategies to maximize profit and quality.Process Development &amp; Optimization: &middot; Design, implement, and improve SOPs for NOC (Voice), troubleshooting, Market maker and swaps workflows.&middot; Streamline interdepartmental processes and promote documentation practices.Vendor &amp; Customer Operations: &middot; Oversee provisioning, rate updates, and coordination with customers/vendors for technical, commercial requirements and billing (Offset/net off)&middot; Supervise resolution of escalated issues from clients or vendors.Training &amp; Development: &middot; Identify skill gaps and ensure regular training cycles through the Training Manager.&middot; Promote continuous learning and knowledge documentation across teams.Meeting &amp; Communication: &middot; Lead daily stand-ups, weekly strategy sessions, and department syncs.&middot; Represent Operations in cross-functional or executive meetings.Crisis Handling &amp; Escalation: &middot; Act as the point of escalation for technical outages, critical customer/vendor concerns, and interdepartmental conflicts.&middot; Ensure 24/7 service continuity by coordinating emergency responses.Strategic Planning &amp; Growth: &middot; Contribute to company-wide strategy from an operations standpoint.&middot; Propose automation, tools, and structural improvements to scale operations effectively.Job Type: Full-timePay: Rs120,000.00 - Rs150,000.00 per monthWork Location: In person

Assistant Manager – NOC & Routing Operations

Agile Consultants

Job Title: eStore Service ManagerLocation: DubaiSalary: AED 18,000 20,000Job Code: 306/001/079Industry: Information TechnologyJob Brief:We are seeking an experienced eStore Service Manager to oversee the technical operations of our global e-Store business platform. This role will lead regional L2 and L3 support teams, ensure seamless platform operations, and serve as the primary liaison between regional ITC teams and the global maintenance team. The ideal candidate will have deep expertise in SAP Hybris, strong operational management skills, and the ability to drive continuous improvement in service delivery.Job Responsibilities:Act as the main point of contact for eStore support services across the assigned region.Provide technical consultation and advice to Regional ITC teams on SAP Hybris and eStore platform solutions.Gather and clarify requirements from subsidiaries for eStore maintenance, enhancements, bug fixes, or code modifications.Coordinate with the global maintenance team to evaluate, prioritize, and manage requests.Plan, allocate, and monitor resources to meet delivery requirements.Develop and maintain detailed work plans, status reports, and delivery documentation.Ensure service deliverables are met or exceeded according to SLAs and client expectations.Support regional teams across different time zones.Continuously update knowledge of SAP Hybris technologies and best practices.Mentor, coach, and supervise regional technical team members.Enhance consulting skills and improve application/implementation expertise in eCommerce technologies.Job Requirements:Bachelor s degree in Computer Science, Software Engineering, or related field.10+ years of operations management experience, with at least 7+ years in eCommerce platforms such as SAP Hybris.Strong knowledge of Hybris and ticketing tools such as JIRA.Proven experience managing regional/global technical teams.Strong background in B2B and B2C domain operations.Hands-on knowledge of service delivery frameworks and SLA management.Strong analytical, organizational, problem-solving, and communication skills.Track record of making operations more efficient and implementing industry best practices.

eStore Service Manager

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