technical operations manager

SHI | Locuz - An SHI Company

<div>
 <p>
  <strong>
   Position :
  </strong>
  Technical Operations Manager - MSP
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Hyderabad Office
 </p>
 <p>
  <strong>
   Work Environment:
  </strong>
  24x7 Operations Support
 </p>
 <p>
  <strong>
   Exp
  </strong>
  : 12 to 15 years
 </p>
 <p>
  <strong>
   NP
  </strong>
  : Immediate Joiners
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Overview:
  </strong>
 </p>
 <p>
  Oversee the operations of the business during a specific time or work shift. Manage employees assigned to a particular shift and ensure they are working on their specific tasks. Ensure required manpower is met. Responsible for monitoring sales, balancing finances, maintaining records, and responding to challenges during the shift.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Operational &amp; Team Management
  </strong>
 </p>
 <ul>
  <li>
   Team Supervision and Leadership
  </li>
  <li>
   Assigning Tasks and Delegating Duties Effectively
  </li>
  <li>
   Providing Guidance, Motivation, and Training
  </li>
  <li>
   Ensuring Operational Targets and KPIs Are Met
  </li>
  <li>
   Monitoring Daily Activities and Adjusting Workflows as Needed
  </li>
  <li>
   Coordinating with Different Departments for Smooth Operations
  </li>
  <li>
   Ensuring High Standards of Customer Service Are Maintained
  </li>
  <li>
   Handling Escalated Situations
  </li>
  <li>
   Addressing MSP Customer Complaints and Resolving Issues in a Timely Manner
  </li>
  <li>
   Ensuring Compliance with Company Policies and Regulations
  </li>
  <li>
   Monitoring Work Practices to Maintain a Safe and Compliant Environment
  </li>
  <li>
   Maintaining Shift Records, Logs, and Reports
  </li>
  <li>
   Communicating Shift Performance and Issues to Upper Management and Ensuring Shift Handover Compliance
  </li>
  <li>
   Review and Approve Timesheets
  </li>
  <li>
   Weekly and Monthly Review Calls, Publishing Reports and Metrics
  </li>
  <li>
   Coordination with Offshore and Onsite Stakeholders
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Delivery &amp; Operations Excellence
  </strong>
 </p>
 <ul>
  <li>
   Governance of Delivery Processes and Standards
  </li>
  <li>
   Risk and Issue Identification, Tracking, and Mitigation
  </li>
  <li>
   Escalation Management and Resolution
  </li>
  <li>
   Senior-Level Team Management (including L3 Engineers)
  </li>
  <li>
   Performance Management, Career Lattice Planning, and Scorecard Reviews
  </li>
  <li>
   Defining and Monitoring KRAs and SLAs
  </li>
  <li>
   Application of ITIL &amp; ITSM Frameworks
  </li>
  <li>
   Driving Delivery Excellence through Continuous Improvement Initiatives
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Technical Delivery Expertise
  </strong>
 </p>
 <ul>
  <li>
   Proven experience in
   <strong>
    Infrastructure Delivery/Operations
   </strong>
   across
   <strong>
    On-Premises and Cloud Environments
   </strong>
  </li>
  <li>
   Hands-on expertise in at least one core technology area:
  </li>
 </ul>
 <p>
  <strong>
   Microsoft Azure
  </strong>
 </p>
 <p>
  <strong>
   Amazon Web Services (AWS)
  </strong>
 </p>
 <p>
  <strong>
   Microsoft 365 (M365)
  </strong>
 </p>
 <p>
  <strong>
   Networking
  </strong>
 </p>
 <p>
  <strong>
   Database Management
  </strong>
 </p>
 <p>
  <strong>
   Virtualization Technologies
  </strong>
 </p>
 <ul>
  <li>
   Ability to lead technical teams and drive resolution of complex infrastructure issues
  </li>
  <li>
   Strong understanding of service delivery models, automation, and cloud migration strategies
  </li>
  <li>
   Collaboration with architecture and engineering teams to ensure scalable and secure infrastructure solutions
  </li>
 </ul>
 <p>
 </p>
</div>


Technical Operations Manager

Peraton

<div><b>About Peraton</b><br>
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.<br>
<br>
<b>Program Overview</b><br>
Peraton provides USSOCOM, its Component Commands, Theater Special Operations Commands (TSOCs), deployed forces, CIO/J6, and end-users with high-quality IT platform and network services over an eight-year period.<br>
<br>
<b>About The Role</b><br>
<br>
Peraton requires Operations Managers to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3. This position is located at Camp H. M. Smith.<br>
<br>
The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&amp;M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.<br>
<br>
The Operations Manager will lead a combined team of technicians who are collectively focused on delivering services directly to end users, and who share a common goal of providing a high-quality customer experience in support of the SOCPAC. The Operations Manager will synchronize the efforts of NetOps, Campus networks, and Unified Communications workforce, spanning users and devices across the SIE's various classifications of network. The Operations Manager will be given broad latitude to develop strategies that maximize the workforce's potential, while ensuring customer expectations are met and exceeded. This role will mentor and guide a broad team of technical specialists, perform as the immediate supervisor, and provide the SOCPAC customer a touchpoint into end user needs and demands throughout the duty day. Finally, the Operations Manager will engage with the current operations team to collectively ensure SLA-defined performance measurements are met, by rapidly solving problems and fulfilling approved customer service requests.<br>
<br>
Duties include, but are not limited to:<br>
<br>
<ul><li>Managing and overseeing daily operations across the assigned teams</li><li>Managing resources and workforce across daily operations as well as participation in customer-sponsored projects as required</li><li>Ensuring Service Requests are assigned and resolved or fulfilled based on their assigned priority and SLA</li><li>Providing coordination between the assigned teams and escalated work centers to ensure collaborative problem-solving</li><li>Recommending training and professional development for team members</li><li>Developing and implementing a cross-training program to improve depth in each functional area assigned</li><li>Developing strong working relationships with senior leader end-users across the organization, and assist in communicating their requirements to the J6</li><li>Developing and continuously improving a catalog of Standard Operating Procedures covering common tasks, ensuring the workforce maximizes its use</li><li>Reallocating resources to address changing needs and surges in effort, to include providing support to project efforts</li><li>Assessing and recommending improvements to the team's toolsets, including tools and applications used to troubleshoot, collaborate, remotely support, and problem solve</li><li>Advocating for and lead Continuous Improvement in all facets of Customer Support activities, including processes, evolving technologies, standards, and communication</li></ul><br>
<b>
Qualifications</b><br>
<br>
<b>Required Qualifications:</b><br>
<br>
<ul><li>Minimum of 10 years experience</li><li>DoD TS/SCI clearance is required for this role</li><li>DoD 8570.01-M IAT II certification</li><li>Documented experience in Service Desk and Current Operations
</li><li>Experience managing teams of up to 15 employees of a broad technical skillset</li><li>Experience supporting VIP users and senior leaders with demanding expectations</li><li>Broad technical experience including Windows, Active Directory, Cisco, Unified Communications, enabling the candidate to effectively coach problem-solving within the team</li><li>Proven experience with development of standardized operational procedure documentation</li></ul><br>
<b>
SCA / Union / Intern Rate or Range</b><br>
<br>
<b>Details</b><br>
<br>
Target Salary Range: $104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
<br>
<br>
<b>EEO:</b> Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.</div>

SITEC - Operations Manager - Camp. H. M. Smith, HI

JLL supports the Whole You, personally and professionally.
<br><br>
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
<br><br>
<b>Job Description:</b> Facility Manager - TechnicalPosition OverviewWe are seeking an experienced Technical Facility Manager to oversee the technical operations, maintenance, and engineering functions of our client location at Airoli Mumbai.
<br><br>
This role is responsible for ensuring optimal performance of utility systems, managing technical teams, and implementing strategic maintenance programs and day to day FM Operations
<br>Key ResponsibilitiesFM Operations ManagementOversee daily operations of building systems including HVAC, electrical, plumbing, fire/life safety, elevators, and security systems
<br>Oversee soft services - housekeeping / events / client visits/coordination with all stake holders
<br>Develop and implement preventive maintenance programs for all mechanical and electrical equipment
<br>Monitor building automation systems (BAS) and energy management systems
<br>Ensure compliance with all local, state, and federal regulations and codes
<br>Manage emergency response procedures and business continuity planning
<br>Team Leadership & Vendor ManagementLead and develop technical maintenance staff and engineering teams
<br>Manage relationships with contractors, vendors, and service providers
<br>Oversee contractor performance, Invoicing / Compliance management
<br>Conduct regular safety training and ensure compliance with safety protocols
<br>Strategic Planning & Capital ProjectsDevelop annual operating and capital budgets for technical operations
<br>Plan and oversee major building improvements and renovation projects
<br>Conduct building condition assessments and develop long-term maintenance strategies
<br>Evaluate and recommend energy efficiency initiatives and sustainability programs
<br>Technology & Systems ManagementImplement and maintain computerized maintenance management systems (CMMS)
<br>Analyze building performance data and generate technical reports
<br>Stay current with emerging technologies and building automation trends
<br>Manage the upkeep of equipment and supplies to meet health and safety standards.
<br><b>Cost Management and Efficiency:</b> o Review utilities consumption and strive to minimize costs.
<br>Required QualificationsEducation & CertificationsBachelor's degree in Electrical Engineering with experience in Facilities Management,
<br>Professional certifications preferred (CFM, FMP, PE, or equivalent)
<br>HVAC, electrical, or other relevant trade certifications a plus
<br>Experience8+ years of experience in Facility Management managing IT/ITES client / commercial facilities management experience
<br>3+ years in supervisory or management role / working as site lead
<br>Adhoc / Small Project management experience with capital improvement projects
<br>Technical SkillsProficiency in building automation systems and CMMS software
<br>Strong knowledge of MEP systems, building codes, and safety regulations
<br>Experience with energy management and sustainability initiatives
<br>Advanced computer skills including MS Office Suite and facility management software
<br>Core CompetenciesStrong leadership and team development capabilities
<br>Excellent problem-solving and analytical skills
<br>Outstanding communication and interpersonal abilities
<br>Ability to work under pressure and manage multiple priorities
<br>Customer service oriented with strong attention to detail
<br>Monthly Review Meetings/KPI Management strong client engagement skills
<br>Reporting / good in excl/power point and mail management.
<br>About JLLJLL is a leading professional services firm that specializes in real estate and investment management. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
<br><br>
<b>To Apply:</b> Please submit your resume and cover letter detailing your relevant experience in technical facility management and your vision for optimizing building operations.
<br><br>
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
<br><br>
Personalized benefits that support personal well-being and growth:
<br><br>
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
<br><br>
About JLL –
<br><br>
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
<br><br>
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
<br><br>
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Facility Manager - Technical

American University

<div><div>American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about <div>American University</div></div><div></div><div><div><div><div><div><div><div><div>
Department:</div></div></div></div></div></div></div></div>
College of Arts &amp; Sciences<div></div><div>
Time Type:</div>
Full time<div><br>
Job Type:</div>
Regular<div></div><div>
FLSA Status:</div>
Exempt<div></div><div><div><div><div><div><div><div><div>
Work Modality:</div></div></div></div></div></div></div></div>
Full On Campus Presence<div></div><div><div><div><div><div><div><div><div>
Union:</div></div></div></div></div></div></div></div>
SEIU Local 500 - Provost &amp; Enrollment Division<div></div>
This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost &amp; Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost &amp; Enrollment Division.<div></div><div><div><div><div><div><div><div><div>
Job Description:</div></div></div></div></div></div></div></div><div>
Summary:</div><div></div><div>
The Technical Operations Coordinator is responsible for coordinating and implementing construction plans for all technological and logistical aspects of productions for all sets for the performing arts season. Ensures high quality production standards, safety and proper procedures are followed. Trains students in the areas of stage carpentry, stage electrics, painting, properties. Trains and maintains safety in all categories, to ensure students are competent in tasks associates with carrying out productions. Works closely and helps support the instructor for Theatre Practicum, Stage Management, Introduction to Stagecraft, and related independent studies. This position requires excellent communication skills and teamwork under the guidance of the Technical Operations Manager. This position works in close collaboration on production efforts with guest scenic, lighting, property, and sound designers, student stage managers, crew heads, a master carpenter (as available), a master electrician, a properties master (as available), light and sound board operators, scenic carpenters, paint crews, running crews and cast volunteers.</div><div></div><div>
Essential Functions:</div><ul><li><div>
Create and execute build schedules for each DPA production. Assist in the creation of technical rehearsal schedules (for dry tech, cue to cue, dress rehearsals, previews, openings, etc.) for each production to ensure that all technical elements are consistently well organized and set up; organize, hire, and supervise a student work force to perform construction plans and build all sets for productions. Oversee purchase, repair, and maintenance of all tools and equipment for scene shop, stage, and production office; make recommendations about facility and equipment needs to the Technical Operations Manager.</div></li><li><div>
Assist in the planning and organization of productions. Prepares estimates of building materials and labor with budget oversight of ordering materials and related scene shop supplies, construction of scenery. Troubleshoot and oversee issues during technical rehearsals, to ensure technical aspects of all productions are efficiently carried out. Provide training and supervision for all construction. Ensure compliance with university standards with regard to safety, security, and liability.</div></li><li><div>
Assist in reviewing all plans from scenic designers. Assist in the coordination, engineering, drafting, and implementing of construction plans for all technical &amp; logistical aspects of scenery for the performing arts season.</div></li><li><div>
Provide supervision of students enrolled in courses taught by full time faculty members, including Principles of Production I and II, Stage Management Practicum, Independent Study courses, related aspects of scenery, lighting, and properties courses to provide students with a safe clean learning environment.</div></li><li><div>
Support facility rentals in concert with the Technical Operations Manager throughout the academic year and summer season. Provide consultation on implementation of any technical necessities for outside clients. Work toward minimizing expenses in order to maximize income potential.</div></li><li><div>
Other duties as assigned.</div></li></ul><div></div><div>
Supervisory Responsibility:</div><ul><li><div>
Indirectly oversees student technical staff and works closely with over-hire professional workers.</div></li></ul><div></div><div>
Competencies:</div><ul><li><div>
Serving Customers.</div></li><li><div>
Prioritizing and Organizing.</div></li><li><div>
Acquiring and Analyzing Information.</div></li><li><div>
Supporting Coworkers.</div></li></ul><div></div><div>
Position Type/Expected Hours of Work:</div><ul><li><div>
Full-Time.</div></li><li><div>
35 hours per week.</div></li><li><div>
Evenings and weekends are required pending event profile and staffing schedules.</div></li><li><div>
This is a union-eligible position.</div></li></ul><div></div><div>
Salary Range:</div><ul><li><div>
$58,000 - $63,700 annually.</div></li></ul><div></div><div>
Required Education and Experience:</div><ul><li><div>
BFA in technical theatre or equivalent in training.</div></li><li><div>
2 - 4 years of professional experience.</div></li><li><div>
Advanced knowledge in all areas of theatrical design, special event production, stage technology, and safety training is required.</div></li><li><div>
Physical ability to perform strenuous physical work such as climbing, working with heavy electrical equipment.</div></li><li><div>
CAD, personnel management, budget, and strong scenic carpentry skills.</div></li><li><div>
First Aid and CPR certification are required.</div></li></ul><div></div><div>
Preferred Education and Experience:</div><ul><li><div>
4 years of professional experience.</div></li><li><div>
Rigging experience preferred.</div></li><li><div>
Well-developed written, verbal, organizational, time management, and interpersonal communication skills and a working knowledge of Microsoft Office Suite is desired.</div></li></ul><div></div><div>
Additional Eligibility Qualifications:</div><ul><li><div>
Ability to manage multiple tasks simultaneously and work effectively with diverse constituencies across administrative lines is essential.</div></li><li><div>
Demonstrated event planning, problem-solving and decision-making skills with ability to work in a highly collaborative environment are essential.</div></li></ul><div></div><div>
Other Duties:</div><ul><li><div>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</div></li></ul><div></div><div>
Benefits</div><div>
AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite.</div><div></div><div>
Other Details</div><ul><li><div>
Hiring offers for this position are contingent on successful completion of a background check.</div></li><li><div>
Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.</div></li><li><div>
Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</div></li><li><div>
American University is an <div>E-Verify</div> employer.</div></li></ul><div></div><div>
Current American University Employees</div><div>
American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.</div><div></div><div>
Contact Us</div><div>
For more information or assistance with the American University careers site, email <div>theworkline@american.edu</div>.</div><div></div><div><i>
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual&rsquo;s genetic information or any other bases under federal or local laws (collectively &quot;Protected Bases&quot;) in its programs and activities.</i></div></div><div></div>

Technical Operations Coordinator

Red Sea Global

<div>
 <p>
  <strong>
   Welcome to Corallium &ndash; A New Depth of Discovery Awaits
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Corallium
  </strong>
  is a flagship experience under Red Sea Global (RSG), inspired by the wonders of the Red Sea. As a new attraction opening at Amaala&rsquo;s Triple Bay, Corallium aims to offer transformative, world-class visitor journeys grounded in marine education, environmental regeneration, and immersive storytelling. It operates with the ambition of becoming a global benchmark in ocean experience and stewardship, aligned with RSG&rsquo;s vision of responsible tourism, sustainability, and regeneration.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Every role at Corallium contributes directly to this mission &mdash; from planning and development to day-to-day guest delivery &mdash; as part of a team committed to excellence, innovation, and impact.
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Corallium, we are not only creating a one-of-a-kind marine destination &mdash; we are building a culture grounded in purpose. Whether you are a scientist, storyteller, technician, or guest experience expert, your role here will shape a legacy of ocean stewardship for generations to come.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Join our pioneering team and help bring the Red Sea&rsquo;s wonders to life.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Ready to explore a role that inspires and impacts? Apply now and join us at the heart of the Red Sea.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Manager - Facilities and Show Control
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <ul>
  <li>
   Manage the planning, delivery, and daily performance of Corallium&rsquo;s facility operations and show control systems. This role ensures all physical environments and technical systems are safe, functional, visually perfect, and contribute to delivering a world-class visitor experience.
  </li>
  <li>
   Responsible for working closely with third-party vendors and internal stakeholders, the Manager oversees both infrastructure maintenance and guest-facing show systems.
  </li>
  <li>
   The position plays a critical role in pre-opening operational readiness and in maintaining operational excellence after opening.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <p>
  <strong>
   Pre-Opening Phase
  </strong>
 </p>
 <ul>
  <li>
   Develop and implement operational readiness plans for facility infrastructure and guest-facing show systems.
  </li>
  <li>
   Lead the commissioning and testing of all show systems (AV, lighting, effects, interactive elements, automation) in coordination with designers and integrators.
  </li>
  <li>
   Support vendor onboarding and setup, ensuring third-party facility services are aligned with scope, SLAs, and Corallium standards.
  </li>
  <li>
   Establish preventive maintenance plans and detailed SOPs for all systems, ensuring operational continuity from Day One.
  </li>
  <li>
   Address snagging and quality issues to ensure all technical systems and guest areas meet functionality and finish expectations before opening.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Post-Opening Phase
  </strong>
 </p>
 <ul>
  <li>
   Oversee daily operations and maintenance of Corallium facilities through active management of third-party vendors, ensuring uptime, responsiveness, and presentation excellence.
  </li>
  <li>
   Take direct responsibility for the performance and maintenance of all show control systems, including troubleshooting, upgrades, and continuous optimization.
  </li>
  <li>
   Ensure preventive maintenance schedules are executed consistently across all systems to maintain optimal performance and avoid downtime.
  </li>
  <li>
   Conduct regular inspections of guest-facing environments, prioritizing functionality, cleanliness, and aesthetic perfection.
  </li>
  <li>
   Monitor and enforce vendor contract compliance, including service levels, timelines, and corrective action as needed.
  </li>
  <li>
   Collaborate with HSE, Security, and Visitor Experience teams to ensure full compliance with safety protocols and readiness for emergencies.
  </li>
  <li>
   Maintain accurate records for assets, technical manuals, maintenance logs, and warranty documentation.
  </li>
  <li>
   Analyze performance data and visitor feedback to recommend and implement operational improvements.
  </li>
  <li>
   Support future enhancements and lifecycle planning to sustain world-class standards in both infrastructure and show systems.
  </li>
  <li>
   Uphold Corallium&rsquo;s General Expectations by working cross-functionally, solving problems proactively, and ensuring every element supports an experience unlike any other.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering, Technical Theater, Mechatronics, AV/IT Systems, or a related field.
  </li>
  <li>
   Minimum 8 years of experience in technical operations within theme parks, museums, or visitor attractions.
  </li>
  <li>
   At least 2 years in a managerial or project planning role.
  </li>
  <li>
   Proven hands-on experience with commissioning and maintaining complex show systems.
  </li>
 </ul>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <strong>
   Other Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Strong technical background in AV, show control, or effects systems.
  </li>
  <li>
   Demonstrated ability to work independently while coordinating with cross-functional stakeholders.
  </li>
  <li>
   Comfortable working in high-performance environments with live operations.
  </li>
  <li>
   Fluent in documentation and vendor coordination, with attention to quality and timelines.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Technical Competency:
  </strong>
 </p>
 <ul>
  <li>
   Show control system programming and integration (AV, FX, lighting, automation) -
   <strong>
    Expert
   </strong>
  </li>
  <li>
   Technical commissioning and vendor interface for show systems &ndash;
   <strong>
    Advanced
   </strong>
  </li>
  <li>
   Facility systems coordination and vendor oversight &ndash;
   <strong>
    Proficient
   </strong>
  </li>
  <li>
   Operational readiness planning for technical systems -
   <strong>
    Advanced
   </strong>
  </li>
  <li>
   Troubleshooting and real-time issue resolution -
   <strong>
    Expert
   </strong>
  </li>
  <li>
   Lifecycle planning and asset documentation -
   <strong>
    Advanced
   </strong>
  </li>
  <li>
   Safety and emergency protocols for technical environments -
   <strong>
    Proficient
   </strong>
  </li>
  <li>
   Preventive and corrective maintenance planning -
   <strong>
    Advanced
   </strong>
  </li>
  <li>
   Project snagging and issue resolution for technical systems -
   <strong>
    Advanced
   </strong>
  </li>
 </ul>
 <p>
 </p>
</div>


Manager - Facilities and Show Control

Acumera, Inc.

<div>Description:
<p><b>
Job Title:</b> Manager, Deployment Implementation</p><p><b>
Location:</b> Austin, TX (Hybrid)</p><p><b>
Position Type:</b> Full time, Exempt</p><p><b>
About Scale Computing</b></p><p>
Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide.</p><p><b>
Job Overview</b></p><p>
The Deployment Implementation Manager oversees the team responsible for deploying Scale Computing&rsquo;s network and firewall solutions across multi-site customer environments. This leader ensures deployments meet timelines, quality standards, and customer requirements while supporting the professional growth of the Deployment Technicians. The manager will coordinate across departments, vendors, and customers to optimize processes, improve efficiency, and drive successful project outcomes.</p><p><b>
Key Responsibilities:</b></p><p>
Team Leadership &amp; Oversight</p><ul><li>
Manage the Deployment Technician team, providing guidance, coaching, and performance feedback.</li><li>
Ensure technicians &amp; team leads follow installation SOPs, deployment guides, and QA requirements.</li><li>
Schedule deployment resources for customer installations across multiple time zones and regions.</li><li>
Foster a culture of accountability, collaboration, and continuous improvement.</li></ul><p>
Project &amp; Operational Management</p><ul><li>
Oversee day-to-day installation scheduling, coordination, and execution for network/firewall rollouts.</li><li>
Collaborate with Scheduling, Supply Chain, and Engineering to ensure project readiness and timely delivery.</li><li>
Monitor deployment progress via Jira, scheduling software, and internal dashboards, escalating risks as needed.</li><li>
Implement metrics and KPIs for deployment timelines, quality, and customer satisfaction.</li></ul><p>
Customer &amp; Vendor Collaboration</p><ul><li>
Act as the primary point of escalation for field issues during installations.</li><li>
Coordinate with customers and third-party vendors to ensure site readiness and smooth deployments.</li><li>
Review post-install documentation, QA reports, and process improvement recommendations.</li></ul><p>
Technical &amp; Process Support</p><ul><li>
Create and support standardization of deployment processes, documentation, and automation initiatives.</li><li>
Partner with engineering teams on deployment best practices, tool enhancements, and platform rollouts. Ensure adherence to security, compliance, and operational standards across all deployments.</li></ul>
Requirements:
<p><b>
Required</b></p><ul><li>
5+ years of experience in network deployments, IT field services, or technical operations.</li><li>
2+ years in a people leadership or project management role.</li><li>
Strong knowledge of networking fundamentals (IP addressing, VLANs, firewall configuration).</li><li>
Experience with multi-site deployments and vendor coordination.</li><li>
Proficiency with collaboration tools (Slack, Google Workspace, Jira) and project tracking platforms.</li></ul><p><b>
Preferred</b></p><ul><li>
Bachelor&rsquo;s degree in IT, Computer Networking, or related field (or equivalent experience).</li><li>
PMP or equivalent project management certification.</li><li>
Familiarity with network management platforms.</li><li>
Experience with SD-WAN, firewall deployments, and PCI compliance standards.</li></ul><p>
 <b>Physical Requirements:</b></p><ul><li>
Ability to work 3 days per week in-person at our Austin office</li><li>
Prolonged periods sitting at a desk and working on a computer.</li><li>
Must be able to lift up to 15 pounds at a time.</li></ul><p>
 <b>Perks of Scale Computing:</b></p><ul><li>
Hybrid work schedule (3 days per week in Austin office)</li><li>
Health benefits start on first of the month following day of hire</li><li>
401(k), FSA, HSA</li><li>
Casual dress code</li><li>
Fully stocked kitchen</li><li>
Vibrant and Inclusive Workplace Atmosphere</li><li>
Paid company holidays</li><li>
Discretionary time off policy</li><li>
Central Austin location with free parking</li><li>
Flexible work environment and an opportunity to grow as we grow.</li></ul><p><b>
Scale Computing is an equal opportunity employer. The final candidates will be subject to a pre-employment background check.</b></p></div>

Deployment Implementation Manager

Giza Systems EG

<div><h4 class="jobSectionHeader"><b>Job Description</b></h4>
<p></p><div><ul><li>Provides input and different Scenarios to the Project Manager in the preparation of the implementation plan in regards to the duration required accomplishing the installation phase</li>
<li>Attends assigned projects technical meetings (KOM, clarification meetings, etc.)</li>
<li>Has responsibility for the delivery of the assigned projects within the planned schedule, cost and scope.</li>
<li> Applies all quality and software standards on all project technical activities.</li>
<li>Coordinates with project manager all project related necessary design input clarifications in form of TQs Technical queries and RFIs requests for information.</li>
<li>Applies all quality and installation standards on all site activities.</li>
<li>Supervises and reviews Engineering Software/Hardware design documents prepared by his team.</li>
<li>Assigns engineers to undertake implementation project documentation and applications.</li>
<li>Supervises the testing process including all internal, workshop, factory acceptance testing (FAT) and site acceptance testing (SAT).</li>
<li>Coaches his team and motivates them towards better results.</li>
<li>Monitors individual&rsquo;s performances and suggests development plans to the Technical manager.</li>
<li>Prepares and submits weekly reports to Technical Manager.</li>
<li>Reviews weekly progress reports submitted by his subordinates and meets with them to discuss any issues.</li>
<li>Reports the status of loading of his team to the Technical Manager on monthly basis.</li>
<li>Enhances documentation templates</li>
<li>Contributes to the enhancements of the execution work flow.</li>
<li>Participates in the review of: Systems Requirements Analysis, Systems Delivery Specs, User Procedure Documents, and Training Documents.</li>
<li>Monitors and evaluates the performance of the subordinates and develop plans to enhance it.</li>
<li>Provides feedback to the Technical Manager on the performance of the team as input into their performance evaluations.</li>
<li>Provides technical support to his team members.</li>
<li>Manages team work planning, operation and internal problems solving to meet with department objectives.</li>
<li>Submits staffing needs and hiring plan quarterly to Technical manager.</li>
<li>Approves timesheets and vacations requests.</li>
<li>Handles team member&rsquo;s internal logistics.</li>
</ul></div><p></p>
<h4 class="jobSectionHeader"><b>Personal Skills</b></h4>
<p></p><div><ul><li>Excellent communication, interpersonal and negotiation skills.</li>
<li>Excellent technical report writing skills</li>
<li>Very good command of English</li>
<li>Excellent leadership &amp; people management skills</li>
<li>Excellent analytical &amp; problem-solving skills.</li>
</ul></div><p></p>
<h4 class="jobSectionHeader"><b>Technical Skills</b></h4>
<p></p><div><p>&bull; Bachelor of Engineering with a specialization in Communication Engineering.&bull; Minimum 9+ years&rsquo; experience in a relevant field&bull; Good practical experience in low/light current solutions in general</p></div></div><p></p>
<br><div><h4 class="jobSectionHeader"><b>Job Details</b></h4>
<div><div>Job Location</div>
<div>Cairo, Egypt</div>
</div><div><div>Company Industry</div>
<div>Integration</div>
</div><div><div>Company Type</div>
<div>Employer (Private Sector)</div>
</div><div><div>Job Role</div>
<div>Engineering</div>
</div><div><div>Employment Type</div>
<div>Employee</div>
</div><div><div>Job Division</div>
<div>Smart Solutions</div></div></div>
<br><div><h4 class="jobSectionHeader"><b>Preferred Candidate</b></h4>
<div><div>Career Level</div>
<div>Mid Career</div>
</div><div><div>Years of Experience</div>
<div>Min: 9 Max: 12</div></div></div>

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