technical operations manager

Alibaba Cloud

<div>
 <p>
  We are seeking an experienced and highly motivated
  <strong>
   Data Center Manager
  </strong>
  to lead our IT operations. The ideal candidate will be a leader with a strong technical background in large-scale data center environments and a proven track record of managing high-performing teams. You will be responsible for the seamless, secure, and cost-effective operation of our data center, ensuring it meets the highest standards of availability and performance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Job Responsibilities
 </p>
 <p>
  <br/>
 </p>
 <ol>
  <li>
   <strong>
    Lead Data Center Operations
   </strong>
   : Manage the daily operations and maintenance of our data center, optimizing service quality, cost, efficiency, and safety. You will drive continuous improvement to support the department's business objectives.
  </li>
  <li>
   <strong>
    Ensure Operational Resilience
   </strong>
   : Oversee the response and resolution of all data center risks, incidents, and emergency faults. You will implement and maintain robust procedures to ensure operational risks are minimized and changes are managed effectively.
  </li>
  <li>
   <strong>
    Manage Stakeholder Relationships
   </strong>
   : Build and maintain strong relationships with regional government departments to ensure all data center operations meet compliance requirements.
  </li>
  <li>
   <strong>
    Provide Technical Leadership
   </strong>
   : Serve as a key point of contact for on-site technical support. You will translate business needs into technical requirements, understand network infrastructure, and lead the implementation of cross-team projects.
  </li>
  <li>
   <strong>
    Develop and Mentor the Team
   </strong>
   : Be responsible for the development, training, and performance management of the on-site operations team. You will foster a strong team culture, ensure team members are equipped to handle operational risks, and build a talent pipeline for future growth.
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  Basic Qualifications
 </p>
 <p>
  <br/>
 </p>
 <ol>
  <li>
   A Bachelor's degree in Electrical or Mechanical Engineering, or a related technical field.
  </li>
  <li>
   A minimum of three years of experience as a team leader or manager in a large-scale data center (10+ MW).
  </li>
  <li>
   Proven experience leading and mentoring a team of 15 or more people.
  </li>
  <li>
   Demonstrated deep knowledge of IT operations within a data center environment.
  </li>
  <li>
   Functional knowledge of cloud technologies and architectures, as well as IT service delivery principles and best practices.
  </li>
  <li>
   Strong problem-solving and critical-thinking skills with a highly self-motivated and proactive approach to work.
  </li>
  <li>
   Familiarity with data center construction procedures is a plus.
  </li>
  <li>
   The ability to travel domestically and internationally as required, up to 50% or more at times.
  </li>
  <li>
   Bilingual proficiency in Mandarin Chinese is highly preferred, as the role will require frequent coordination with our headquarters in China.
  </li>
 </ol>
 <p>
 </p>
</div>


Datacenter Manager, IT Operations

Life Line HR Services

<p>The Technical Manager is responsible for leading and managing the technical operations. Ensuring the quality, compliance, and efficiency of all engineering activities. This includes overseeing design and supervision services, ensuring adherence to UAE municipal regulations, managing project deliverables, and providing technical support to engineers and project teams. The role also requires effective communication with clients, contractors, and government authorities to ensure timely project approvals and successful execution.</p><p>Job Type: Full-time</p><p>Pay: AED18,000.00 - AED25,000.00 per month</p><p>Experience:</p><ul><li> engineering office or construction supervision, : 10 years (Required)</li><li> leadership or managerial role.: 5 years (Required)</li><li>UAE-based projects, especially residential: 1 year (Required)</li><li>Strong track record of coordinating : 1 year (Required)</li></ul><p>License/Certification:</p><ul><li>Project Management (e.g., PMP) is a plus.  (Required)</li></ul>

FEMALE TECHNICAL MANAGER

Emirates Investment Authority

<div><p>IT Operations Manager is responsible for supervising the daily functions of the EIA helpdesk and will manage all aspects of the technology infrastructure, desktop systems, notebook, remote computing, network maintenance and support, telecommunications, and audio visual systems. The IT Operations Manager will also use his/her experience and understanding of technology and the competitive market landscape to work with the Chief Technology Officer on strategic planning and implementation of goals and objectives of the organization.</p><p></p><p><b><br>
Responsibilities and duties</b></p><p></p><ul><li><br>
Manages the daily operation and maintenance of the organization&rsquo;s entire technology program, including all network maintenance and support, PC hardware and software installation, configuration and maintenance.</li><li>Manages user support Help Desk operations, including high-level support of all the organization&rsquo;s standard software applications.
</li><li>Develops and maintains departmental and organizational IT policies and procedures.</li><li>Works with and makes recommendations to the Chief Technology Officer regarding all functions of the technology platform.</li><li>Implements and administers EIA technology projects and supports departmental systems.
</li><li>Acts as lead resource for technology questions, issues, upgrades, and installations for the entire office.
</li><li>Works with the Chief Technology Officer and Human Resources department in hiring, training, counselling, and disciplining departmental employees. Generates performance evaluations for departmental employees.</li><li>Directs end-user application software training programs. Ensures the content and quality of in-house training is beneficial to the organization.
</li><li>Meets and coordinates with other local Technology department members on product installation, training, and support.
</li><li>Evaluates and customizes training rollouts in order to meet local office specific needs for new hire training, technology rollout training, or on-going education.</li><li>Acts as a third line support resource for the helpdesk team - Troubleshoots problems with hardware, software, and/or the network and interacts with manufacturers&rsquo; technical support staff.
</li><li>Maintains appropriate organizational data security and disaster recovery measures.
</li><li>Provides support for various departmental databases and programs (e.g. Bloomberg, xxx).</li><li>Participates in vendor demonstrations and provide feedback on new products, and software updates.</li><li>Stays abreast of current and new technologies and market trends providing benefit to the organization.
</li><li>Leads special projects on various issues to completion as needed.
</li><li>Ensuring EIA IT Operations confirms to EIA information Security Policies and Procedures. Contributing to EIA Information Security Policies and Procedures</li></ul><p><b>
Requirements</b></p><ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Systems, or related discipline. Microsoft accredited.</li>
<li>6 - 8 years technology systems management experience desired; 4 years&rsquo; experience in a supervisory capacity.</li>
<li>Demonstrated knowledge and experience of PC applications, network administration, and telecommunications systems. Experience with Cisco telephone systems preferred. Demonstrated knowledge and experience of systems or applications development, business analysis/requirements gathering and project management.</li>
<li>Strong technical background with extensive experience in supporting Microsoft technologies.</li>
<li>Practical working experience in private equity or finance organizations.
</li><li>Lead technical role in a number of systems implementation and development projects.</li>
<li>Experience in implementing and maintaining disaster recovery solutions.</li>
</ul><p></p><p><b>Knowledge, Skills, and Abilities</b></p><ul>
<li>Expert knowledge and proficiency in a wide variety of server and software platforms, including:</li>
<li>Windows Server</li>
<li>Microsoft Exchange.</li>
<li>Virtualisation technologies (Hyper-V, VMWare)</li>
<li>SQL Server (helpful)</li>
<li>Windows.
</li><li>Microsoft Office (Word, PowerPoint, Excel and Outlook)</li>
<li>Cisco Call Manager</li></ul></div>

IT Operations Manager (UAE National)

Sense7ai

<p>Position Title: Facilities Manager &ndash; Urban Ventures<br/>Issued By: Aeonn Ark Pvt Ltd<br/>Reporting To:</p><ul><li>Primary (Line): General Manager &ndash; Urban Ventures/ Secondary (Dotted): Vertical Lead &ndash; Coworking Operations</li><li>Location: Innovspace &ndash; Kalapatti &amp; Sitra, Coimbatore / Employment Type: Full-time</li></ul><p>Role Overview</p><p>You ensure that Innovspace&rsquo;s physical infrastructure and service teams deliver a consistently reliable, safe, and efficient environment. You manage all technical operations, vendor relationships, safety compliance, and small-capex projects&mdash;while seamlessly integrating with the Client Relations Executive for on-the-ground escalations and handoffs.</p><p>Key Responsibilities</p><p>1. Technical Operations &amp; Maintenance</p><ul><li>Manage preventive-maintenance schedules for HVAC, electrical, plumbing, generators, elevators, and network systems</li><li>Respond to reactive facility tickets escalated by the Client Relations Executive within 2 hours and track resolution against a &ge; 95 % SLA</li><li>Supervise cleaning, security, procurement assistants, and office support staff</li></ul><p>2. Vendor &amp; Budget Management</p><ul><li>Manage all vendor relationships for facility services, including cleaning, security, landscaping, IT support, procurement assistants, and office support staff</li><li>Source, negotiate, and oversee service contracts; ensure SLAs for quality and cost-efficiency</li><li>Monitor vendor performance quarterly; enforce SLAs or recommend vendor changes</li><li>Control facility-related budgets (maintenance, utilities, projects) and report cost variances (&lt; 5 %) to GM and Vertical Lead</li></ul><p>3. Asset &amp; Project Coordination. Asset &amp; Project Coordination</p><ul><li>Maintain FF&amp;E inventory and plan for lifecycle replacements</li><li>Lead small-capex projects (fit-outs, expansions, tech upgrades) from scope through handover</li><li>Draft BOQs, timelines, and budgets; coordinate contractors and internal teams</li></ul><p>4. Safety, Security &amp; Compliance</p><ul><li>Conduct regular safety audits, fire drills, first-aid kit inspections, and emergency evacuations</li><li>Oversee CCTV, access-control, and alarm systems; audit security protocols monthly</li><li>Ensure compliance with local building codes, insurance requirements, and health-safety regulations.</li></ul><p>5. Admin Handoffs &amp; Collaboration</p><ul><li>Receive daily escalations from Client Relations Executive for unresolved maintenance issues, major breakdowns, and tenant move-ins/move-outs</li><li>Provide weekly brief to Client Relations Executive on scheduled maintenance, planned outages, and project timelines to inform the daily operations chart</li><li>Maintain the Daily Facility Chart with live updates on maintenance status, resource allocations, and scheduled tasks; coordinate all chart entries with the Client Relations Executive to ensure unified reporting.</li></ul><p>6. Reporting &amp; Continuous Improvement</p><ul><li>Deliver a weekly &ldquo;Facility Health&rdquo; report to GM and Vertical Lead, covering maintenance compliance, ticket metrics, safety audit results, and project status</li><li>Analyze downtime incidents and cost drivers; recommend process or vendor improvements</li></ul><p>Qualifications &amp; Experience</p><ul><li>Education: Bachelor&rsquo;s degree in Engineering, Facilities Management, or related field</li><li>Experience: 2+ years in facilities or building services management, preferably in coworking/hospitality settings</li><li>Financial Acumen: BOQ preparation, budget control, vendor negotiation</li><li>Compliance Knowledge: Familiarity with building codes, safety regulations, and statutory inspections</li></ul><p>Core Competencies</p><ul><li>Operational Excellence: Proactive planning and rigorous SLA enforcement</li><li>Vendor Leadership: Effective negotiation and performance management</li><li>Collaborative Coordination: Seamless handoffs with Client Relations Executive and other stakeholders</li><li>Analytical Thinking: Data-driven improvements and cost management</li><li>Integrity &amp; Compliance: Uncompromising safety and legal adherence</li></ul><p>Compensation &amp; Benefits</p><ul><li>Fixed Monthly Salary: &#8377;25,000 &ndash; &#8377;30,000 (based on experience)</li><li>Health Insurance: Family-floater cover</li><li>Provident Fund: As per statutory norms</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;25,000.00 - &#8377;30,000.00 per month</p><p>Benefits:</p><ul><li>Health insurance</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

Facilities Manager – Urban Ventures

Hitachi Rail

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there&rsquo;s something for everyone to get stuck into. And that&rsquo;s where you come in.
 <br/>
 <br/>
 Cairo, Egypt (On-Site)
 <br/>
 <br/>
 <em>
  <strong>
   Position Summary:
   <br/>
   <br/>
  </strong>
 </em>
 Join Hitachi Rail&rsquo;s growing operations in Egypt as a
 <strong>
  Technical Office Manager
 </strong>
 &mdash;a strategic leadership role designed to support and expand regional infrastructure projects. This position is ideal for senior-level engineers and managers eager to make an impact on Egypt&rsquo;s development landscape.
 <br/>
 <br/>
 You will oversee the setup and management of a
 <strong>
  Center of Competence
 </strong>
 , providing technical leadership to ensure the successful delivery of hardware engineering projects with adherence to cost, schedule, quality, and scope requirements.
 <br/>
 <br/>
 Hitachi Rail values innovation, teamwork, and the professional growth of its employees. As a Technical Office Manager, you can contribute to transformative projects that impact public infrastructure across Egypt and the region. This is an opportunity to lead major initiatives in close collaboration with key stakeholders locally and globally.
 <br/>
 <br/>
 <strong>
  <em>
   Responsibilities:
   <br/>
   <br/>
  </em>
 </strong>
 <em>
  <strong>
   Management Skills:
   <br/>
   <br/>
  </strong>
 </em>
 <ul>
  <li>
   Management Responsibilities
  </li>
  <li>
   Establish and grow a new Center of Competence to support regional projects.
  </li>
  <li>
   Lead cross-functional collaboration with global project managers and core teams to drive Egypt&rsquo;s growth in rail infrastructure.
  </li>
  <li>
   Plan and coordinate project activities using advanced scheduling tools, ensuring alignment with project goals and timelines.
  </li>
  <li>
   Build and manage a strong, motivated technical team with clear resource allocation, performance management, and development pathways.
  </li>
  <li>
   Ensure delivery excellence by monitoring budgets, mitigating foreseeable risks, and adapting plans to evolving circumstances.
  </li>
  <li>
   Technical Leadership
  </li>
  <li>
   Design and oversee hardware systems for rail infrastructure, focusing on compliance with local regulations and global standards.
  </li>
  <li>
   Develop and optimize technical documentation, adhering to international best practices.
  </li>
  <li>
   Apply advanced testing methods to verify system functionality and support on-time delivery.
  </li>
  <li>
   Stay updated with innovations in hardware engineering and apply them to local project needs to achieve continuous improvement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Communication Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collaborate effectively with diverse stakeholders, ranging across technical teams, vendors, and government partners in Egypt and globally.
  </li>
  <li>
   Write concise, professional project reports and design documents to ensure clear communication across all levels of the organization.
  </li>
  <li>
   Represent Hitachi Rail with confidence and cultural sensitivity, negotiating solutions that align with project priorities and build long-term relationships.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Soft Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide inspirational leadership to foster a highly motivated and cohesive team dynamic, where every member feels valued and supported.
  </li>
  <li>
   Act as a mentor for emerging engineers, empowering young Egyptian talent to grow professionally within Hitachi Rail.
  </li>
  <li>
   Champion professionalism and collaboration, ensuring all interactions embody mutual respect and a shared commitment to delivering high-quality projects.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  <strong>
   Requirements:
   <br/>
   <br/>
  </strong>
 </em>
 <ul>
  <li>
   Experience: At least 8 years of experience managing hardware engineering projects, preferably in rail, infrastructure, or manufacturing industries.
  </li>
  <li>
   Education: Post-secondary Engineering Degree (Electrical or Mechanical).
  </li>
  <li>
   Proficiency with engineering tools such as SAP, Configuration Management Tools (e.g., DDTS), and Microsoft Office Suite.
  </li>
  <li>
   Strong technical writing and communication skills, with fluency in English.
  </li>
  <li>
   Experience in supervisory roles is an advantage.
  </li>
  <li>
   Familiarity with railway signaling concepts is a plus.
  </li>
  <li>
   Ideal Candidate
  </li>
  <li>
   We are looking for visionary leaders who thrive in dynamic environments, take pride in delivering technical excellence, and value collaboration. If you are passionate about infrastructure development and advancing Egypt&rsquo;s position in global rail projects, Hitachi Rail is your next career destination.
   <br/>
   <br/>
  </li>
 </ul>
 Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.
 <br/>
 <br/>
 <strong>
  At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
  <br/>
  <br/>
 </strong>
 We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail.
</div>


Technical Office Manager

Concentrix

<div><div><div><p><b>Information Technology
</b></p></div><div><div><div><b>Location</b></div>
<div>Giza, Egypt</div></div></div><div></div><div><div><br>
</div><p>Job Title:</p>
Manager, IT Operations<p>
Job Description</p>
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>
<br>
The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>
<br>
The Concentrix Technical Products and Services team is the driving force behind Concentrix&rsquo;s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<br>
<br>
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as &quot;World's Best Workplaces,&quot; &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<br>
<br>
Join us and be part of this journey towards greater opportunities and brighter futures.<div>
As a Manager of IT Operations, you will be responsible for the seamless execution of operational tasks and direct IT delivery within our organization. Your scope will include managing IT support across all locations, overseeing infrastructure, handling asset management, and ensuring compliance with security standards. You will collaborate closely with various teams to deliver effective technical solutions and maintain high standards of service.</div><p><b>
Responsibilities:</b></p><ul><li><div><b><br>
Operational Support and Service Management:</b></div><ul><li>
Manage and triage daily IT support requests across all areas.</li><li>
Supervise service desk operations to ensure SLA adherence and timely resolution of incidents.</li><li>
Implement and monitor ITIL-based practices, including Incident, Problem, and Change Management.</li><li>
Lead root cause analysis and drive permanent solutions for recurring technical issues.</li></ul></li><li><div><b><br>
Infrastructure and Systems Oversight:</b></div><ul><li>
Oversee local data center/server room infrastructure and end-user computing.</li><li>
Ensure high availability of business-critical systems and coordinate failover testing and recovery protocols.</li><li>
Support remote access services, VPNs, and hybrid work enablement solutions.</li></ul></li><li><div><b><br>
IT Asset and Procurement Management:</b></div><ul><li>
Manage end-to-end lifecycle of IT assets: acquisition, deployment, tracking, and decommissioning.</li><li>
Coordinate with procurement and finance on stock planning and vendor management.</li><li>
Handle asset audits, warranty tracking, and compliance with internal and external audits.</li></ul></li><li><div><b><br>
Project Management and Implementations:</b></div><ul><li>
Lead local deployments for new clients and campaign launches.</li><li>
Support UAT (User Acceptance Testing) and liaise with global engineering teams.</li><li>
Coordinate site readiness for client visits, technology pilots, and system rollouts.</li></ul></li><li><div><b><br>
People and Stakeholder Management:</b></div><ul><li>
Supervise onsite IT staff and coordinate daily tasks.</li><li>
Act as the primary IT contact for site leadership and operations teams.</li><li>
Translate business needs into technical solutions and ensure communication with delivery leads.</li></ul></li><li><div><b><br>
Security, Compliance, and Risk Management:</b></div><ul><li>
Enforce endpoint security standards and access control policies.</li><li>
Support audit readiness and ensure compliance with IT policies and industry frameworks.</li><li>
Mitigate risks by addressing vulnerabilities in collaboration with security teams.</li></ul></li></ul><p><b><br>
Qualifications:</b></p><br>
<ul><li>
5-8 years of proven experience in IT operations.</li><li>
Expertise in ITIL-based processes and service management.</li><li>
Strong understanding of infrastructure and systems oversight.</li><li>
Experience with IT asset management and procurement.</li><li>
Demonstrated project management skills and stakeholder engagement.</li><li>
Knowledge of security standards and compliance requirements.</li><li>
Excellent communication and leadership skills.</li><li>
Fluency in English (C1)</li></ul><p><b>
Nice to have:</b><br>
</p><ul><li>People management experience</li><li>
Networking knowledge</li></ul><p>
Location:</p>
EGY Cairo B224-F15, KM28 Cairo Alexandria Desert Road,<p>
Language Requirements:</p><p>
Time Type:</p>
Full time2025-10-01<p><b>
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p></div></div></div><div></div>

Manager, IT Operations

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Manager AMOS Competence Centre (ACC)
</div></div><div><div>Ref #
</div><div>250000II
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Engineering
</div></div><div><div><ul><li>Closing date: 07-Sep-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role</b></p>
<p>As Manager AMOS Competence Centre (ACC), you will Establish and lead the AMOS Centre of Excellence within MRO Division. You will be responsible for overseeing the governance, strategy, and ongoing optimisation of AMOS (Aircraft Maintenance &amp; Engineering System) across Qatar Airways' CAMO and MRO Divisions. Responsible for safe, efficient, and standardised use of AMOS, alignment of digital solutions in compliance to the regulatory requirements, business needs, and Qatar Airways&rsquo; commitment to technical excellence. Establish a high-performance team to champion digital transformation, process harmonisation, and knowledge sharing across all technical operations, while supporting our renowned team spirit and customer-focused ethos.</p>
<p>Key Accountabilities include, but are not limited to:</p>
<ul><li>Lead the AMOS Centre of Excellence as the core authority for AMOS governance, strategy, best practice and innovation in CAMO and MRO at Qatar Airways.</li>
<li>Develop and enforce a comprehensive AMOS vision for Technical, balancing standardisation with operational needs and promoting a culture of safety, quality, and continuous learning.</li>
<li>Drive the implementation of AMOS best practices and optimise workflows in line with Swiss-AS recommendations and Qatar Airways&rsquo; technical and safety standards.</li>
<li>Serve as principal liaison between Technical stakeholders (Engineering, Planning, Line &amp; Base Maintenance, Supply Chain, Quality, Compliance, IT, and Finance) for all AMOS-related transformation projects.</li>
<li>Lead harmonisation and digital transformation initiatives &ndash; including AMOS Mobile, eTLB, advanced reporting &amp; analytics, and integration with critical business systems (e.g., SAP, BI, Skywise, Aviatar).</li>
<li>Support regulatory compliance by ensuring AMOS aligns with QCAR, EASA, FAA, and Qatar Airways safety systems.</li>
<li>Promote process improvement and digital adoption within multicultural teams across a 24/7 operation.</li>
<li>Manage AMOS data governance, user access, business intelligence, and system optimisation, eliminating data silos and improving audit readiness.</li>
<li>Oversee change, training, documentation, and end-user support to ensure a seamless experience and continuous improvement.</li>
<li>Monitor performance, adoption, and ROI of AMOS enhancements, providing regular insights and recommendations to senior leadership.</li>
<li>Represent Qatar Airways in discussions with Swiss-AS, industry user groups, and airline alliances to champion our interests and best practice sharing.</li>
<li>Foster an open, collaborative, and inclusive environment that recognises every team member&rsquo;s contribution to our technical, safety and service commitment.</li>
<li>Ensure monthly AMOS stakeholder meeting occurs and its minutes recorded.</li>
<li>Maintain the required staff levels to perform the functions of the ACC.</li>
<li>Ensure AMOS upgrades are installed within the agreed timeframe with the Stakeholders.</li>
<li>Maintain ownership of the regulatory reporting requirements of AMOS to the QCAA and other departments.</li>
<li>Manage the ACC cost center budget and report on any discrepancies.</li>
<li>Implement continuous improvements to AMOS and the integrated systems in line with the stakeholders directives.</li>
</ul><p><b>Be part of an extraordinary story</b><br>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.
</p><p>Join us as we dare to achieve what&rsquo;s never been done before.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p>
<p>The successful candidate will have the following qualifications and skills:</p>
<ul><li>High School / Vocational Qualification / Diploma plus minimum 9 years of relevant job-related experience; or</li>
<li>Bachelor Degree or equivalent plus minimum 8 years of relevant job-related experience</li>
</ul><p>Preferred skills and experience:</p>
<ul><li>Previous AMOS/TRAX, or equivalent, experience is essential.</li>
<li>Team leadership/managerial experience.</li>
<li>High-level cross-functional team management.</li>
<li>Budget understanding / responsibilities and a high degree of computer/IT literacy (preferred)</li>
<li>Aerospace, MRO/CAMO experience</li>
<li>Excellent command of English language (spoken, written)</li>
<li>Managerial skills - Ability to delegate work, set clear direction and manage workflow.</li>
<li>Strong mentoring and coaching skills. Ability to train and develop subordinate's skills.</li>
<li>Ability to foster teamwork among team members.</li>
<li>An understanding of data structure used in maintenance engineering software.</li>
<li>Knowledge and understanding of the regulatory requirements (EASA/FAA, or QCAA).</li>
<li>Strategic technical leadership &amp; project management.</li>
<li>Strong cross-cultural communication and stakeholder engagement.</li>
<li>Expert in process standardisation and digital best practice.</li>
<li>Data- and results-driven, analytical thinker.</li>
<li>Change agent with proven governance and policy implementation skills.</li>
<li>Collaborative and resilient, with a passion for technical excellence.</li>
</ul><p><b>About Qatar Airways Group</b><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.
</p><p>Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=250000II</div></div></div></div></div></div></div></div>

Manager AMOS Competence Centre (ACC)

Search 10000+ Technical operations manager jobs near you this September. New roles added regularly across leading industries. Apply today.