technical sales consultant

ServiceNow

<div>Company Description 
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone&mdash;freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow&mdash; helping 85% of the Fortune 500&reg; work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people. 
Job Description 
As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Sales team. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.
What you get to do in this role:
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.<ul><li>
Support product sales as a technical and domain expert of a client-facing sales team</li><li>
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs</li><li>
Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues</li><li>
Provide feedback to product management about product enhancements that can address customer needs and provide additional value</li><li>
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team</li><li>
Stay current on competitive analysis and market differentiation</li><li>
Support marketing events including executive briefings, conferences, user groups, and trade shows</li></ul> 

Qualifications 
To be successful in this role you have:<ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>
7+ years of pre-sales solution consulting or sales engineering experience</li><li>
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions</li><li>
Experience working collaboratively with product management, product marketing, partners, and professional services</li><li>
Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence</li><li>
Travel, as necessary</li></ul> 
FD21 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2026 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Advisory Solution Consultant - German speaking

Avadh Metal & Building Materials LLC

Hiring!Position: Technical Sales EngineerAvadh Metal Group is one of the high-standard Steel Products Manufacturing Company in the Middle-East specializing in a wide range product like Cable Management and Support Systems - MEP, Block Works and Plastering Accessories, Insulation Solution Products - among others.We believed that the ideas are the framework &amp; action is the power. We&rsquo;re seeking for the position of Technical Sales Engineer having qualities as well as dedicated and results-driven to join our team.If you&rsquo;re looking for a full-time position that offers an exciting opportunity and to gain experience, be part of our elite team to contribute to our company's growth and success.Job Summary:<ul><li>Assist in the preparation and submission of technical submittal documentation for electrical containment systems used in construction and infrastructure projects across the UAE.</li><li>Act as the technical liaison of the manufacturer with consultants, and main contractors.</li><li>Ensure all product offerings are correctly documented, cross-referenced, and defended against project specifications.</li><li>Support sales activities by coordinating with clients and contributing to business growth.</li></ul>Key Responsibilities (Technical)<ul><li>Prepare technical submittals, product data sheets, compliance sheets, materials registers for consultant/PMC approval.</li><li>Maintain document control and revision tracking for submittal packages.</li><li>Prepare and update schedules, compliance sheets, and annotations using Microsoft Excel, Microsoft Word, and Adobe Acrobat PDF.</li></ul>Client &amp; Sales Responsibilities<ul><li>Coordinate with existing and new clients to support sales activities and ensure customer satisfaction.</li><li>Maintain strong client relationships and provide information on specialized products and services to achieve business goals.</li><li>Achieve agreed sales targets and outcomes within schedule.</li><li>Coordinate sales efforts with internal team members and other departments.</li></ul>Qualifications &amp; Experience- Minimum 3 years of experience as Sales Engineer or Technical Sales Engineer in UAE.- Building Materials background is a must.- Strong understanding of technical documentation and submittal processes for construction projects.- Proficient in Microsoft Excel, Microsoft Word, and Adobe Acrobat PDF.- Excellent organization and planning skills, and multitasking abilities.- Have the flexibility to solve challenges in new and creative ways.- Have excellent written and verbal communication skills.- Target-orientedIf you possess the qualifications listed above and are interested in joining our team, please submit your resume at hr@avadhmetalindustries.com and mention &quot;Technical Sales Engineer Application &quot; in the subject line.Pay: AED5,000.00 - AED8,000.00 per monthWork Location: In person

Technical Sales Engineer

Carrier Enterprise

<div>Commercial Sales Engineer - Mechanical Contractors Clients - HVAC Products | Carrier Enterprise
Introduction:
Carrier Enterprise (CE) currently has an exciting opportunity for an experienced Commercial Sales Engineer. Join a leading national distributor of residential and light commercial HVAC products, parts, and supplies, and be part of a team that excels in providing top-notch HVAC/R solutions through licensed HVAC/R dealers and contractors.
Company Description:
Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We operate primarily in the B2B environment, selling our products through licensed HVAC dealers and contractors. These dealers are independent companies that sell, deliver, and service Carrier, Bryant &amp; Payne products to residences and businesses in their respective markets. With over 200+ locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, we are well-positioned to meet our customers' HVAC/R needs.
Company Website:
www.carrierenterprise.com

SUMMARY
The Commercial Sales Engineer works as a technical sales consultant to engineers, architects, contractors, and owners/developers in the design, application and sale of unitary heating and ventilation systems, controls and related material across our distributor network.
(Salary Range: $100K - $200K)

Job Responsibilities: Commercial Sales Engineer
<ul>
<li>Contact and call on consulting engineers, mechanical contractors, architects, and owners to achieve annual sales and gross margin goals
</li><li>Conduct sales, design, and application training to above reference key decision makers
</li><li>Work with specifying engineers and design-build contractors to help specify CE products
</li><li>Create new business through organized prospecting and increase our share of business from assigned territory
</li><li>Conduct take-offs of plans and specifications; develop and price estimates, write the proposal and bid jobs</li>
<li>Participate in local and regional trade organizations and trade shows</li>
<li>Provide and/or coordinate technical and product training to customers
</li></ul>Requirements: Commercial Sales Engineer
<ul>
<li>5+ years of proven technical sales, HVAC sales experience
</li><li>An undergraduate degree in Mechanical Engineering or a similar technical discipline
</li><li>Solid understanding of HVAC principles
</li><li>Verifiable experience with specified products
</li><li>Strong presentation skills
</li><li>Proficient with a PC and Microsoft Office applications
</li><li>Proficiency with CRM/Database tools
</li></ul>Qualifications: Commercial Sales Engineer
<ul>
<li>Our Products are commercial and residential HVAC parts and equipment, therefore, experience working with contractors is desired.
</li><li>Ability to handle multiple tasks in a fast-paced environment
</li><li>Solid problem-solving abilities with the competence to make recommendations
</li></ul>Full-time and Part-time positions are available. Explore our career opportunities at www.carrierenterprise.com/careers Carrier Enterprise is an Equal Opportunity Employer.
Benefits:
<ul><li>Health Insurance
</li><li>Health Savings Account
</li><li>Dental Insurance
</li><li>Vision Insurance
</li><li>Life Insurance
</li><li>Disability Insurance (Short-term and Long-term)
</li><li>Employee Assistance Program (EAP)
</li><li>Tuition Reimbursement &amp; Professional Development
</li><li>Paid Vacation &amp; Sick time
</li><li>Company Paid Holiday's
</li><li>401(k) Plan with Employer Match
</li><li>Employee Discount Program
</li></ul>Equal Opportunity Statement:
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.
Requirements:
Requirements: Commercial Sales Engineer
<ul>
<li>5+ years of proven technical sales, HVAC sales experience
</li><li>An undergraduate degree in Mechanical Engineering or a similar technical discipline
</li><li>Solid understanding of HVAC principles
</li><li>Verifiable experience with specified products
</li><li>Strong presentation skills
</li><li>Proficient with a PC and Microsoft Office applications
</li><li>Proficiency with CRM/Database tools</li></ul></div>

Commercial Sales Engineer

NORDIC FENDER

Job Description: Technical Sales EngineerTechnical Sales EngineerDepartmentSales &amp; Business DevelopmentReports ToSales Manager / Business Development ManagerJob SummaryThe Technical Sales Engineer is responsible for promoting and selling the company's products and services by combining technical expertise with strong sales skills. The role involves identifying business opportunities, developing customer relationships, preparing technical and commercial proposals, and providing solutions that meet client requirements.Key Responsibilities Sales &amp; Business Development<ul><li>Identify and develop new business opportunities within assigned markets and territories.</li><li>Generate sales leads through networking, client visits, industry events, and market research.</li><li>Build and maintain strong relationships with existing and potential customers.</li><li>Achieve monthly, quarterly, and annual sales targets.</li></ul>Technical Support &amp; Solutions<ul><li>Understand customer technical requirements and recommend suitable products and solutions.</li><li>Conduct technical presentations, product demonstrations, and site visits.</li><li>Prepare technical specifications, compliance statements, and product submittals.</li><li>Coordinate with engineering and production teams to ensure technical feasibility.</li></ul>Proposal &amp; Tender Management<ul><li>Review customer inquiries, RFQs, and tender documents.</li><li>Prepare technical and commercial quotations.</li><li>Negotiate contract terms and pricing with customers.</li><li>Follow up on submitted proposals and tenders until award.</li></ul>Project Coordination<ul><li>Coordinate project handover from sales to project execution teams.</li><li>Monitor project progress and maintain customer communication.</li><li>Assist in resolving technical and commercial issues during project execution.</li></ul>Market Intelligence<ul><li>Monitor industry trends, competitor activities, and market developments.</li><li>Provide regular market feedback to management.</li><li>Identify opportunities for product improvement and new market segments.</li></ul>Reporting<ul><li>Maintain accurate records of customer interactions and sales activities in CRM systems.</li><li>Prepare weekly sales reports, forecasts, and pipeline updates.</li><li>Track customer payments and support collection activities when required.</li></ul>Qualifications<ul><li>Bachelor's Degree in Mechanical Engineering, Marine Engineering, Civil Engineering, Electrical Engineering, or related discipline.</li><li>3&ndash;7 years of experience in technical sales, preferably in marine, port, infrastructure, industrial, or engineering products.</li><li>Experience with tendering, contracts, and project-based sales.</li><li>UAE driving license preferred.</li></ul>Skills &amp; Competencies<ul><li>Strong technical and commercial acumen.</li><li>Excellent communication and presentation skills.</li><li>Proposal preparation and contract negotiation skills.</li><li>Knowledge of CRM software and Microsoft Office Suite.</li><li>Ability to interpret technical drawings and specifications.</li><li>Customer-focused with strong relationship management skills.</li><li>Ability to work independently and achieve sales targets.</li></ul>Preferred Experience (Marine &amp; Port Industry)<ul><li>Marine fenders, quick release hooks, bollards, navigation aids, mooring systems, or port infrastructure equipment.</li><li>Experience dealing with port authorities, EPC contractors, consultants, and government agencies.</li><li>Knowledge of tender procedures for marine and infrastructure projects.</li></ul>Please forward your CV to shipservicesdubai@gmail.comPay: AED4,000.00 - AED6,000.00 per monthWork Location: In person

Technical Sales Executive

Ecolab

<div>Company Overview<div>
Founded in 1923, Ecolab is the global leader in water, hygiene and energy technologies and services that protect people and vital resources. With 2022 sales of $13 billion and 48,000 associates, Ecolab delivers comprehensive solutions and on-site service to promote safe food, maintain clean environments, optimize water and energy use and improve operational efficiencies for customers in the food, healthcare, energy, hospitality, commercial laundry and industrial markets in more than 170 countries around the world.</div>
Job description:<ul><li>
Responsible for Providing technical consulting services that leverage NALCO Water&rsquo;s intellectual property &amp; assist sales force in increasing account revenue &amp; profitability. Provides Expert advice and assistance to NALCO Staff &amp; customers.</li><li>
Understands Nalco's application portfolio and the Industry processes directly impacted by these applications within chemical / power / primary metals industry segments, as well as understands the value of Nalco programs to the customer and has the ability to actively promote this value to the customer and within the organization.</li><li>
Working as technical resource with the local sales team &amp; Application engineers to audit and assess customer operations to determine where Nalco chemical applications and digital technology can help improve operational efficiency, reduce total cost of operations, maximize productivity, improve finished product quality, reduce waste and improve safety.</li><li>
Conduct on-site audits to assess and solve customer problems or meet customer requirements on Water &amp; Process applications. Summarize findings in a technical report and support the presentation of key findings and service reports during customer review meetings with value documentation and benefits</li><li>
Provides on-the-job product and sales training as appropriate and identifies training and reference materials needed for field sales training programs.</li><li>
Work with Marketing, RDE and Sales stakeholders to identify new products and program applications, potential innovations pipeline and appropriate promotion &amp; training to sales team towards these new technologies after their launch.</li><li>
Actively participate in the development and commercialization of new programs by working with PLM, SBUs, sales and marketing management for the assigned product, application, and/or market. Participation includes field trial assistance, technical training development or rollout, and after commercialization sales support.</li><li>
Ability to track product margin on monthly basis and discuss with stakeholders during deviations, identify alternate products/Innovation to retain customers and product GM.</li><li>
Proactive in supporting &amp; developing strategic market plan for specific segment/product which includes target customer segment, estimate market potential, competitor info, revenue plan, support required, etc.</li><li>
Assists in creating value documentation &amp; value delivery tools to our sales team to identify and quantify value provided by Nalco programs. Work with SBUs, PLM and sales to implement value delivery projects at customer sites. Provide feedback on the performance of Nalco value delivery projects at customer sites.</li><li>
Develop case studies and participate in Industry seminars for showcasing technologies and paper submission.</li><li>
Maintains a high degree of technical knowledge of the industry / market segments by monitoring new developments, new products, new research, new concepts, etc. in the industry.</li><li>
Develop and grow water treatment applications business.</li><li>
Bring in new products/ chemistries/Technologies understanding customer challenges and addressing their key business drivers.</li><li>
Deploy Nalco technologies and digital solutions along with PAC products/chemistries.</li></ul>
Skills and Experience<ul><li>
Bachelor&rsquo;s degree preferably in Chemical engineering or science or biotechnology (chemical, mechanical, industrial, chemistry, geochemistry)</li><li>
Strong background in water treatment chemistries and applications.</li><li>
Knowledge of water, wastewater plant operation and recycle systems.</li><li>
Knowledge of water automation, digital solutions, and managed operations.</li><li>
Knowledge in microbiology and environmental chemistry and local regulations.</li><li>
Experience in troubleshooting water and wastewater plants. (Ability to identify problems and guide sales team to resolve it)</li><li>
Agile, self-driven, and results oriented.</li><li>
Excellent verbal and written communication skills</li><li>
Role requires frequent domestic and international travel.</li><li>
Fluency in English is a must. Candidates with fluency in Arabic are preferred.</li></ul> 
Our Commitment to a Culture of Inclusion &amp; Belonging 
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.</div>

Industrial Technical Consultant

Hexagon

<div><div><div><h2 class="jobSectionHeader">Summary</h2></div><div><h1 class="jobSectionHeader">
Technical Sales Specialist &ndash; Production Software Division (Remote &ndash; PT/MT Time Zones)</h1><h2 class="jobSectionHeader">
Location</h2>
Remote &ndash; United States (Candidates must reside within Pacific Time (PT) or Mountain Time (MT) zones)<h2 class="jobSectionHeader">
Position Summary</h2>
The Technical Sales Specialist serves as a trusted advisor to customers and prospects by combining deep technical expertise with strong consultative sales skills. This role is responsible for supporting the sales process through discovery, solution development, product demonstrations, proof-of-concept engagements, and technical presentations focused on production software solutions for manufacturing, fabrication, and industrial operations.
Working closely with Account Managers, Product Teams, and Customer Success stakeholders, the Technical Sales Specialist helps customers understand how software solutions can improve productivity, streamline workflows, increase operational visibility, and drive measurable business outcomes.
This is a customer-facing role requiring strong communication skills, technical aptitude, and the ability to translate complex software capabilities into practical business value.</div></div><div><div><h2 class="jobSectionHeader">
Job Responsibilities</h2></div><div><h2 class="jobSectionHeader">
Key Responsibilities</h2><h3 class="jobSectionHeader">
Sales Support &amp; Solution Consulting</h3><ul><li>
Partner with Account Managers to identify, qualify, and develop sales opportunities.</li><li>
Conduct discovery sessions to understand customer business objectives, operational challenges, and technical requirements.</li><li>
Design and recommend software solutions that align with customer production and operational goals.</li><li>
Provide technical guidance throughout the sales cycle.</li></ul><h3 class="jobSectionHeader">
Product Demonstrations &amp; Presentations</h3><ul><li>
Deliver compelling software demonstrations tailored to customer use cases and business needs.</li><li>
Present technical and business value propositions to stakeholders ranging from operators and engineers to executive leadership.</li><li>
Develop customized presentations, workflows, and demonstration environments.</li></ul><h3 class="jobSectionHeader">
Technical Evaluation &amp; Proof of Concept</h3><ul><li>
Lead proof-of-concept (POC) and pilot engagements.</li><li>
Validate solution fit, integration requirements, and expected business outcomes.</li><li>
Collaborate with implementation and support teams to ensure successful handoff and deployment readiness.</li></ul><h3 class="jobSectionHeader">
Customer &amp; Industry Expertise</h3><ul><li>
Maintain deep knowledge of production software solutions, manufacturing workflows, and industry trends.</li><li>
Stay current on competitive offerings, market developments, and emerging technologies.</li><li>
Serve as a subject matter expert during customer engagements, trade shows, webinars, and industry events.</li></ul><h3 class="jobSectionHeader">
Cross-Functional Collaboration</h3><ul><li>
Work closely with Product Management, Marketing, Customer Success, and Professional Services teams.</li><li>
Provide market feedback to influence product roadmap and solution enhancements.</li><li>
Assist with proposal development, technical responses, and RFP/RFI submissions.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications</h2></div><div><h2 class="jobSectionHeader">
Qualifications</h2><ul><li>
Bachelor&rsquo;s degree in Engineering, Manufacturing, Computer Science, Information Technology, Business, or a related field, or equivalent professional experience.</li><li>
3+ years of experience in technical sales, sales engineering, solution consulting, or a related customer-facing role.</li><li>
Experience presenting software solutions to technical and business audiences.</li><li>
Strong understanding of manufacturing, production operations, fabrication, industrial automation, or related industries.</li><li>
Ability to communicate complex technical concepts in a clear and business-focused manner.</li><li>
Experience conducting software demonstrations and customer workshops.</li><li>
Excellent written, verbal, and presentation skills.</li><li>
Ability to travel up to 30% as required for customer meetings, industry events, and team collaboration.</li><li>
Experience with Manufacturing Execution Systems (MES), Production Management Software, ERP integrations, CAD/CAM, Industrial IoT, or related technologies.</li><li>
Knowledge of manufacturing workflows, production planning, scheduling, quality management, or operational analytics.</li><li>
Experience supporting SaaS, cloud-based, or enterprise software solutions.</li><li>
Familiarity with API integrations, databases, reporting platforms, or data analytics tools.</li><li>
Experience working within a consultative or solution-based sales environment.</li></ul><h2 class="jobSectionHeader">
Key Competencies</h2><ul><li>
Consultative Selling</li><li>
Technical Presentation Skills</li><li>
Solution Design</li><li>
Business Process Analysis</li><li>
Customer Relationship Management</li><li>
Problem Solving</li><li>
Collaboration &amp; Teamwork</li><li>
Executive Communication</li><li>
Time Management</li><li>
Adaptability</li></ul><h2 class="jobSectionHeader">
What We Offer</h2><ul><li>
Competitive base salary plus performance-based incentive compensation</li><li>
Comprehensive medical, dental, and vision benefits</li><li>
401(k) with company match</li><li>
Paid time off and company holidays</li><li>
Professional development and career growth opportunities</li><li>
Remote work flexibility</li><li>
Collaborative and innovative team culture</li></ul><h2 class="jobSectionHeader">
Equal Opportunity Employer</h2>
We are committed to creating an inclusive workplace and are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic. 
#LI-Remote #Remote #LI-CG1</div></div></div>

Technical Sales Specialist, Division Production Software

Omilia

Description
 Role Purpose
 
The Solution Consultant Director exists to lead and scale Omilia's pre-sales function within an assigned region or global segment, driving revenue growth through technical excellence and team performance. The role combines senior people leadership with deep domain expertise in conversational AI, CCaaS, and enterprise sales — ensuring that the Solutions Consulting team consistently delivers high-impact, credible, and commercially aligned pre-sales engagements. By setting the standard for solution quality, enabling the team, and acting as the most senior technical voice in strategic deals, the Solution Consultant Director shapes how Omilia is positioned and won in the market.
 
Accountabilities
 Own the end-to-end pre-sales function for the assigned region or segment — from team structure and capacity to the quality and commercial outcome of every technical engagement.
 Collaborate with the Sales Director supporting the assigned region or Segment
 Be accountable for the performance, development, and retention of the Solution Consultants and Demo Engineers reporting into this role, creating the conditions for individual and collective excellence.
 Set and uphold the standard for solution architecture quality, RFP response rigour, and demonstration credibility across all regional opportunities.
 Own the strategic relationship with the most complex and highest-value prospects in the region, acting as the senior technical authority where deal complexity demands it.
 Drive alignment between Sales leadership, Product, and Delivery to ensure pre-sales commitments are achievable and that field intelligence continuously shapes the product roadmap.
 Own the regional pre-sales methodology, tooling, and enablement assets — ensuring the team operates with consistency, speed, and technical depth at every stage of the sales cycle.
 Be accountable for the accuracy and completeness of the technical handover from Sales to Delivery for all won opportunities across the team's portfolio.
 Key Responsibilities
 Lead, coach, and develop a team of Solution Consultants and Demo Engineers — conducting regular 1:1s, setting clear performance expectations, and building a culture of technical rigour and commercial impact.
 Recruit and onboard Solution Consultant and Demo Engineer talent in alignment with regional headcount plans, ensuring new hires reach full productivity efficiently.
 Personally engage in the most strategically significant opportunities in the assigned region or global segment — leading discovery workshops, solution design reviews, and executive-level presentations where scale or complexity demands senior presence.
 Ensure all demos to be performed in the assigned region or global segment are done to a level of quality appropriate to Sales goals
 Review and approve Demos, solution architectures, Scopes of Work, High Level Effort Estimates, and RFP responses for major accounts, ensuring alignment with Omilia's delivery standards and commercial risk appetite.
 Collaborate with Sales Directors and Account Executives in an assigned region or global segment to define pre-sales strategy, prioritise pipeline coverage, and align SC resources to opportunity value.
 Build and maintain a library of reusable assets for the assigned region or global segment — demo environments, solution templates, objection frameworks, and technical battle cards — that multiply team effectiveness.
 Serve as the senior escalation point for technical blockers, complex integration requirements, and commercially sensitive scope questions arising during the pre-sales cycle.
 Coordinate with Product and Delivery leadership to translate field intelligence into actionable roadmap input — synthesising capability gaps, competitive signals, and unmet customer needs.
 Drive pre-sales forecasting accuracy in collaboration with Sales leadership, providing visibility into deal progression, technical risk, and resource requirements.
 Represent Omilia at senior customer forums, industry events, and partner engagements, reinforcing the company's technical reputation and market credibility.
 Own continuous improvement of pre-sales processes, tooling, and team capability — identifying and closing gaps in methodology, skills, or assets that limit team performance.
 Requirements
 Knowledge, Skills & Experience
 
Required: 
Significant and demonstrable track record in pre-sales leadership within enterprise SaaS or conversational AI/CCaaS — with direct experience managing and developing Solutions Consultant or Pre-Sales Engineer teams.
 Deep knowledge of conversational AI, voice IVR, NLU, and contact center automation technologies, with the ability to speak credibly at both technical and executive levels.
 Proven ability to lead and close complex, high-value enterprise deals across multiple stakeholder levels (CX, IT, Procurement, C-suite) in a senior pre-sales or player-coach capacity.
 Strong commercial acumen: fluency in enterprise SaaS sales cycles, procurement dynamics, deal structuring, and how to align technical positioning to commercial outcomes.
 Experience designing and reviewing complex solution architectures involving SaaS platforms, REST APIs, CCaaS integrations, and enterprise technology ecosystems.
 Demonstrated ability to build and develop high-performing pre-sales teams — setting standards, coaching individuals, and building a results-oriented culture.
 Excellent executive communication and facilitation skills — able to lead strategic workshops, C-suite presentations, and internal stakeholder alignment with authority and clarity.
 Experience building reusable pre-sales assets and enablement programmes that improve team velocity and consistency.
 Fluency in English (written and verbal) at a professional level appropriate for international enterprise sales.
 Willingness and ability to travel internationally as required by regional pipeline and team needs.
 
Nice to have: 
Hands-on experience with major CCaaS platforms such as AWS Connect, Genesys Cloud, NICE CXone, or RingCentral.
 Background in computational linguistics, NLU model design, or dialogue management.
 Exposure to AI Act, GDPR, or other regulatory frameworks relevant to enterprise AI deployments in the EU.
 Additional European languages — German or other DACH-market languages are a strong advantage.
 Domain expertise in a specific vertical such as Banking, Insurance, Utilities, Healthcare, or Telco.
 Familiarity with enterprise ecosystem integrations involving SAP, Salesforce, Microsoft Dynamics, or similar CRM/ERP platforms.
 Experience working in a scale-up or high-growth enterprise software environment with evolving pre-sales structures.
 
Omilia Note
 
<ul>
<li>Contribute actively and effectively as an integrated team member.</li>
<li>Act as an Omilia ambassador in all interactions.</li>
</ul>
Benefits
 Fixed compensation;
 Long-term employment with the working days vacation;
 Development in professional growth (courses, training, etc);
 Being part of successful cutting-edge technology products that are making a global impact in the service industry;
 Proficient and fun-to-work-with colleagues;
 Apple gear.
 
Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.

Solution Consultant Director, EMEA

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