technical sales support

NAFFCO Careers

<div>
 
 Job Summary:
 
 
 
 We are seeking a proactive and detail-oriented individual to join our team as a Sales Coordinator within the electromechanical industry. This role is perfect for someone with excellent organisational skills, a passion for providing outstanding customer support, and a keen technical understanding of electromechanical products and systems. The successful candidate will contribute to achieving sales targets and driving operational efficiency by coordinating sales activities, supporting the sales team, and maintaining positive relationships with clients and partners across the industry.
 
 
 Key Responsibilities &ndash; Sales Coordination
 
 
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 Assist the sales team by managing enquiries, preparing quotations, and processing orders for electromechanical products and systems.
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 Coordinate communication between clients, suppliers, and internal departments to ensure on-time delivery and customer satisfaction.
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 Provide technical product information and support to clients, helping to identify suitable solutions based on project requirements and specifications.
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 Monitor and update sales documentation, sales contracts, delivery notes, and relevant records in line with company policies and standards.
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 Track sales orders from initiation to completion, addressing any issues related to order fulfilment, logistics, or product specifications promptly.
 
 
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 </ul>
 
 Required Skills &ndash; Sales Coordination, Technical Knowledge, And Communication
 
 
 
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 Proven experience in a sales coordination, inside sales, or sales administration role within the electromechanical or related technical sector.
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 Solid understanding of electromechanical systems, components, and industry applications is highly beneficial.
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 Competent in using CRM platforms, ERP systems, and common productivity software (MS Office Suite).
 
 
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 </ul>
 
 Qualifications &amp; Experience
 
 
 
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 Diploma or degree in Electrical, Mechanical, or Electromechanical Engineering, Business Administration, or a related discipline.
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 Minimum 2 years&rsquo; experience in a sales coordination, technical sales support, or customer service function within the electromechanical, engineering, or industrial products sector.
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 Familiarity with order processing, sales lifecycle management, and basic contract administration is an advantage.
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</div>

Sales Coordinator

Blue Yonder

<div><div>Scope:</div><ul><li>
Designing and configuring the Transportation Management System (TMS) demonstrations and build reusable assets.</li><li>
Collaborate with the regional pre-sales team to design the demo scenarios, create the storyline and configure use cases that will serve as a template and repeatable asset during sales cycles.</li></ul><div></div><div>
Our current technical environment:</div><ul><li>
Software: PL/SQL, MS Excel, Python.</li></ul><div></div><div>
What you&rsquo;ll do:</div><ul><li>
Designing and configuring the product demonstrations to meet the requirements of the prospect; coordinating and collaborating with the regional pre-sales team to design the demo scenarios, creating the storyline, preparing the presentations etc.</li><li>
Coordinate and collaborate with the internal product teams like Product Management and Product Development to get visibility of the product roadmap, provide feedback for future releases, time to market, positioning etc.</li><li>
Generates innovation to help in improving quality, cost, time, or value of demo delivery; focuses on reusability of each demo component and templatization.</li><li>
May be involved in product demonstrations on need basis.</li><li>
Learns and adapts to applicable technologies, products, and tools.</li><li>
Develops knowledge of industry-standard integrations.</li><li>
Demonstrates good understanding of supply chain domain and solutions.</li><li>
Strong problem-solving and analytical skills.</li><li>
Proactively reports all activities to the reporting managers.</li><li>
Independently perform all the tasks provided in day-to-day work.</li><li>
Able to handle deliverables with minimal direction.</li><li>
Perform various ad-hoc tasks to support the Sales department.</li><li>
Effectively communicate in a virtual working environment with team members across the globe and communicate effectively with team members in the local office.</li><li>
Develops and maintains strong working relationships with all functions of Blue Yonder to effectively drive the achievement of goals.</li></ul><div></div><div>
What we are looking for:</div><ul><li>
BE/B.Tech or MBA from Tier 1 institutions having 2 to 4 yrs experience working in supply chain domain.</li><li>
Knowledge in Blue Yonder Transportation Management System (TMS) and products in the Transportation suite of solutions.</li><li>
Good communication and presentation skills; nice to have client-facing experience in the past.</li><li>
Ability to work with internal stakeholders like the Regional Presales teams, Product Management, Product Development, Consulting</li><li>
Understands technical stuff like high-level architecture, Database structures, SQL queries, and APIs.</li><li>
Knowledge of Python is nice to have.</li></ul><div></div><div>
Our Values</div><div> 
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success &ndash; and the success of our customers. Does your heart beat like ours? Find out here: <div>Core Values</div></div><div></div><div>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</div></div>

Business Analyst - TMS - Sales Support

Nobel Biocare

<div>
 
 Job Description
 
 
 
 Job Description
 
 
 The Sales Support Specialist will play a critical role in providing technical and customer support for Nobel Biocare&rsquo;s dental implant solutions. This role will be responsible for assisting customers, sales representatives, and internal teams with product-related inquiries, troubleshooting issues, and ensuring a seamless experience for our clients. The ideal candidate has a strong technical background in dental implants and a customer-focused mindset to drive satisfaction and business success.
 
 
 
 Key Responsibilities
 
 
 
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 Technical &amp; Customer Support
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 Serve as the primary point of contact for technical inquiries related to Nobel Biocare&rsquo;s dental implants.
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 Provide expert guidance to customers and internal teams on product features, troubleshooting, and best practices.
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 Assist medium to small customers who may not have direct access to a sales representative.
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 Respond to inbound calls and emails to ensure prompt resolution of customer issues.
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 Sales Team Support
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 Work closely with Territory Managers and the Product Manager to provide technical expertise.
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 Support sales representatives with product demonstrations and technical explanations for customer meetings.
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 Keep the sales team informed on product updates and technical developments.
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 Proactive Customer Engagement &amp; Issue Resolution
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 Conduct proactive follow-ups with customers to address concerns and ensure optimal product use.
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 Identify and resolve potential issues, such as product handling challenges or high failure rates, before they escalate.
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 Ensure customer retention and satisfaction by delivering an outstanding support experience.
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 Training &amp; Documentation
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 Develop and deliver training sessions to internal teams and customers on Nobel Biocare products.
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 Maintain detailed records of customer interactions, issues, and resolutions in the CRM system.
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 Provide feedback to product development teams based on customer insights to enhance product quality.
 
 
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 </ul>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 Experience &amp; Knowledge
 
 
 <ul>
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 2+ years of experience in technical support, sales support, or customer service in the dental or medical device industry.
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 Strong knowledge of dental implant systems and related treatment procedures.
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 Experience working cross-functionally with sales, product management, and customer service teams.
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 Hands-on experience with CRM software and technical support tools.
 
 
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 </ul>
 Education &amp; Skills
 
 
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 Bachelor&rsquo;s degree in Biomedical Engineering, Dentistry, or a related field preferred.
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 Fluency in Turkish and English (both written and verbal).
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 Excellent problem-solving and troubleshooting skills.
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 Strong communication skills with the ability to explain technical concepts in a clear, customer-friendly manner.
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 Ability to work independently while collaborating effectively with teams.
 
 
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 </ul>
 This job is based out of Ankara, Turkey.
 
 
 
 Operating Company
 
 
 
 Nobel Biocare
 
 
 Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
</div>

Sales Support Specialist (Ankara,Turkey)

Laidlaw Gulf LLC

Key Responsibilities:<ul><li>Support the technical sales process by working closely with the sales team.</li><li>Prepare estimates and quotations for door hardware in accordance with architectural floor plans and Civil Defence requirements for fire-rated doors.</li><li>Prepare door hardware schedules and technical specifications for consultants.</li><li>Develop and maintain master key schedules.</li><li>Prepare project documentation, including bills of quantities, material submittals, prequalification documents, operation and maintenance manuals, and other required close-out documents for clients.</li><li>Provide customer support by assisting in cost optimisation and value engineering, ensuring value for money while meeting required standards and quality.</li><li>Perform risk assessment, value management, and cost control activities.</li><li>Develop product specifications and enhance Laidlaw Gulf brand awareness across the region.</li><li>Maintain strong relationships with existing clients and support the development of new customers.</li><li>Collaborate with Laidlaw Gulf staff as a unified team to grow the business and achieve competitive advantage through best-in-class service and full implementation of the group service philosophy.</li><li>Prepare technical and material submittals for quoted projects.</li><li>Prepare technical data sheets for new products.</li><li>Liaise with Sales Managers to attend meetings and provide technical coordination with architects and project coordinators.</li><li>Prepare and update weekly quotation and enquiry reports.</li><li>Assist the General Manager in ensuring the smooth running of operations.</li></ul>Skills &amp; Competencies<ul><li>Proficiency in Excel and estimating tools</li><li>Ability to read architectural drawings and door schedules</li><li>Strong numerical, analytical, and organizational skills</li><li>Knowledge of supplier lead times and logistics planning</li><li>Excellent communication and coordination abilities</li><li>Attention to detail and accuracy</li></ul>Job Type: Full-timePay: AED4,500.00 - AED5,500.00 per month

Estimator & Scheduler

servotech pharma impex

Job Title : Sales Support / Proposal EngineerLocation: Umm Al Quwain, UAEDesignation should be Sales Support / Proposal EngineerSalary : 3500 to 4500 AEDNotice period : Immediate joining requiredReports : Senior Management Department : Sales SupportJob description :-We are looking for a Sales Support / Proposal Engineer with a strong foundation in Chemical Engineering or Process Engineering to join our team. The ideal candidate will work closely with the sales and engineering teams to deliver technical proposals that meet customer specifications, while ensuring that solutions are technically sound, commercially viable, and aligned with industry standards. This role is perfect for an individual who enjoys working on complex engineering solutions and thrives in a collaborative environment. Key Responsibilities: Proposal Creation &amp; Customization: Partner with the sales team to provide and develop technical proposals tailored to client needs. This includes translating customer requirements into clear specifications, selecting appropriate materials, and determining necessary processes. Technical Evaluations: Perform technical analysis, calculations, and simulations to determine the best solutions that meet customer needs while optimizing performance, cost, and reliability. Collaboration with Sales &amp; Operations Teams: Work closely with process engineers, sales personnel, and other technical specialists to ensure that the proposals are technically and commercially accurate. Cost Estimation: Assist in the preparation of cost estimates, evaluating the necessary materials, equipment, labor, and timelines required to deliver the proposed solution within budget. Customer Interaction: Provide technical support during the pre-sales process, responding to client inquiries, clarifying technical specifications, and addressing any concerns related to the proposal. Documentation &amp; Reporting: Prepare and present detailed technical proposals, process flow diagrams, equipment specifications, and other necessary documentation to the client, ensuring clarity and precision in communication. Solution Optimization: Use your chemical and process knowledge to suggest and implement optimizations that enhance efficiency, sustainability, and overall performance, while meeting proposal constraints and regulatory standards. Bid Support &amp; Negotiation: Assist the sales team in refining proposals during the bidding process and provide technical insights during client negotiations to ensure alignment with customer expectations. Cross-Functional Support: Coordinate with other departments, including senior management, procurement, and production, to ensure technical feasibility and alignment throughout the proposal process. Market Insight &amp; Innovation: Stay up to date on emerging trends and innovations in the chemical and process engineering fields, providing valuable insights and recommendations for improving proposal strategies and solutions. Post-Proposal Support: Offer ongoing support to customers and the sales team after proposal submission, providing technical clarification, modifications, or additional information as necessary.Key Qualifications: Education: Bachelor&rsquo;s degree in Chemical Engineering, Process Engineering, or a related discipline.Experience: Minimum of 3 to 5 years of experience in chemical/process engineering, ideally in a sales support or proposal engineering role within an industrial, chemical, or process-focused environment. Technical Expertise: Strong background in chemical/process engineering principles, system design, and process optimization.Proposal Development Experience: Experience in preparing technical proposals, including specifications, calculations, technical drawings, equipment &amp; process selection, and cost estimation.Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to propose innovative solutions and troubleshoot complex techno-commercial challenges.Communication Skills: Excellent written and verbal communication skills, with the ability to explain complex technical concepts in simple terms to clients, vendors, and internal teams.Teamwork: Proven ability to work effectively in a cross-functional team environment, collaborating with sales, operations, logistics and senior managementSoftware Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), with experience in using proposal management or CRM tools (Salesforce, SAP) beneficialJob Type: Full-timePay: AED3,500.00 - AED4,500.00 per month

Sales Support & Technical Engineer

Thermo Fisher Scientific

<div>Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Primary Responsibility:<ul><li>Pre-sales demonstration with applications for high end technology (LCMS and LCMSMS)</li><li>Post-Sales training to customer trouble shooting at customer place as well as in Technical Centre to support LSMS sales team (30-50%)</li><li>Technical Training sessions for Customer as well as internal customers.</li><li>Help to maintain and increase product usage and support sales efforts through technical presentations and product demonstration.</li><li>Develop and maintain positive relationship with customers.</li><li>Accompany Sales Representatives on sales calls in customer laboratories to provide technical and applications assistance</li><li>Act as a key contributor of customer feedback to develop new technical collateral White paper with collaboration of customer.</li><li>Assist in creation and review of technical literature including manuals and application notes</li></ul>
Knowledge, Skills, Abilities:<ul><li>
Excellent / expert knowledge of LCMS method development and / or method validation and transfer</li><li>
Proven problem-solving and troubleshooting abilities, enabling the identification and resolution of issues.</li><li>
Customer Success experience beneficial.</li><li>
Demonstrates excellent written and oral communication skills, enabling effective communication within the team and among collaborators.</li><li>
Proficient in delivering effective presentations and strong attention to detail and technical skills.</li><li>
Displays exceptional time management and project management skills, ensuring efficient completion of tasks.</li></ul></div>

Application Scientist- LCMS

GROHE

<div>
 
 
 Primary Responsibilities:
 
 
 
 
 
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 </li>
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 Provide office-based support to the project sales team
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 .Act as a primary contact point for project-channel customers and distributors
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 .Manage inbound enquiries and ensure accurate CRM logging and timely follow-up
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 .Prepare, issue, and track quotations in coordination with sales, technical, and pricing teams
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 .Process purchase orders, tender files, contracts, and other sales documentation
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 .Support project registration and ensure accurate and complete documentation
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 .Coordinate with logistics teams and service providers to ensure timely product delivery
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 .Monitor the project pipeline, identifying risks, delays, or recurring issues
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 .Generate basic reports on sales activities, order status, and pipeline progress
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 .Assist with operational and administrative tasks throughout the project lifecycle
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 </ul>
 
 
 
 
 
 .
 
 
 
 
 Locatio
 
 n : Istanbul
 
 
 
 
 
 
 
 
 
 Qualifications and Education
 
 
 <ul>
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 Bachelor's degree, preferably from Statistics, Mathematics, Business Administration, or Economics faculty
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 Fluency in Turkish and English
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 Minimum 1&ndash;3 years of experience in sales support or project coordinate
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 </ul>
 
 
 
 
 
 
 
 
 Experience
 
 
 <ul>
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 Strong multitasking and prioritization skills in a fast-paced environment
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 Excellent written and verbal communication
 </li>
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 Familiarity with Salesforce and other CRM platform
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 Highly organized, detail-oriented, and process driven
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 Experience preparing quotations or managing orders and sales documentation
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 Background in construction materials, building products, or technical
 </li>
 <li>
 Proficiency in Excel or similar
 </li>
 </ul>
</div>

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