technical sales support manager

Cefetra Group

<div>Do you have a background in food technology and do you thrive on advising customers in a consultative sales role? For our Specialty Food Division, we are looking for an experienced Technical &amp; Commercial Sales Manager who combines product management expertise with strong commercial skills. Based in our Dubai office, you will be responsible for managing and further developing customer relationships, with a strong focus on emulsifier blends, functional ingredients, and modified starches across various industries.
WHO WE ARE
Royal Ingredients Group, headquartered in Alkmaar and part of the Cefetra Group, is an international trading company with offices in the Netherlands, the United States, India, China, Dubai, Mexico, and Spain. We specialize in the trade of starches, sugars, and plant-based proteins for the food, feed, and paper industries, and we operate in more than 100 countries.
Our culture is informal when possible and professional when required. We work in an open office environment with short communication lines and encourage initiative and entrepreneurship.
THE ROLE
As a Technical Sales Manager, you are a technically skilled sales professional with a background in food engineering and commercial experience. You are responsible for both the commercial growth and the technical positioning of our emulsifier blends, functional ingredients, and starch solutions in the GCC region.
Your primary focus will be on the bakery and dairy industries, with opportunities to expand into other application areas. You combine product knowledge, process optimization, and product development with a results-driven sales approach.
KEY RESPONSIBILITIES<ul><li>
Develop and expand the bakery and dairy sectors in the GCC region</li><li>
Build, manage, and strengthen customer relationships</li><li>
Advise customers on the optimal use of emulsifier blends and starch solutions</li><li>
Support application trials and pilot productions</li><li>
Assist with recipe development and process optimization</li><li>
Identify market trends and translate them into commercial opportunities</li><li>
Drive revenue growth, prepare quotations, and lead negotiations</li><li>
Act as a key link between customers, sales, suppliers, and R&amp;D</li><li>
Based in Dubai</li></ul>
WHAT YOU BRING<ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Food Technology or a related field</li><li>
Experience in dairy (cream, desserts, plant-based alternatives) and bakery (bread, cakes, patisserie)</li><li>
At least 5 years of experience in technical/commercial sales within the food ingredients sector</li><li>
Proven experience with emulsifiers and functional blends</li></ul><ul><li>
Experience in the GCC region</li><li>
Ability to effectively connect process, development, and commercial aspects</li><li>
Experience with international B2B customers</li></ul>
WHAT WE OFFER<ul><li>
A competitive salary</li><li>
Country-specific employment conditions depending on location</li><li>
An attractive bonus scheme</li><li>
Opportunities for growth and development within the company</li></ul>
Interested in a conversation to get to know each other better? 
Would you like to get acquainted? Apply via the button below and we will contact you as soon as possible.
Do you have any questions about the position or the recruitment process? Please contact Sonja Wezepoel (HR Business Partner) or Denise Teunissen (HR &amp; Recruitment Officer) at +31 6 81025025 or via HR@royal-ingredients.com.</div>

Technical Sales Manager - Food Ingredients (UAE Region) - Based in UAE

BIN HAM NORTH OCEAN ELEVATORS

&Oslash; Prepare presentation drawings for client&rsquo;s approval.&Oslash; Make perspective drawings by using Auto CAD&Oslash; Evaluate designs or specifications to ensure quality.&Oslash; Help design products with engineering and manufacturing techniques.&Oslash; Add details to architectural plans from their knowledge of building techniques.&Oslash; Work from rough sketches and specifications created by engineers and architects.&Oslash; Prepare multiple versions of designs for review by engineers and architects.&Oslash; Design plans using computer -aided design and drafting (CAD) software.&Oslash; Works under the supervision of sales Manager / Sales Engineer.&Oslash; Drafts and prepares layout drawings of the given structures, components, and devices.&Oslash; Produce draft designs and diagrams according to the given specifications.&Oslash; Assist and coordinate with designers and engineers.&Oslash; Prepare drawings for sheet metal components.&Oslash; Prepare drawings and diagrams for electrical devices and installations.&Oslash; Collaborate with designers, constructors, and engineers on projects.&Oslash; Prepare the various types of drawings such as layout drawing, as built drawing etc.&Oslash; Prepare compliance statement, technical submittals, material submittal, sample board as per project.&Oslash; Prepare handing over file from sale department to installation department.&Oslash; Close coordination with a factory sales team regarding layout drawing and technical specifications based on contract specifications and Client / Consultant approvals.&Oslash; Work closely with the sales, engineering, operations, and finance teams within the organization.&Oslash; Preparing of as build drawing / Template etc.&Oslash; Coordination with installation department.Work Location: In person

Draughtsman Cum Sales Technical Support

Ultimate Linings

<div>The Product Manager is responsible for building, implementing, and executing the commercial product development and commercialization operating model for the Lebanon site. This role establishes the processes, tools, governance, and cross‑functional alignment required to consistently move commercial opportunities from initial request through commercialization and handoff.

In parallel with process development, the role leads internal commercial development projects, ensuring strong execution, visibility, compliance, and on‑time delivery to support revenue conversion.

Key Responsibility 

Product Management
<ul>
<li>Design and implement a standardized commercialization and project management framework, including stage‑gate milestones from lead sample trial validation PO scale‑up.</li>
<li>Define and document project governance, roles, decision rights, escalation paths, and prioritization criteria.</li>
<li>Lead cross-functional active commercial development projects using the established framework; build and maintain project charters, timelines, risks, and success metrics; ensure milestones are completed on time and escalate risks or delays.</li>
<li>Drive regular project standups and reviews; proactively remove roadblocks and escalate with data‑driven recommendations.</li>
</ul>
Internal Sales &amp; Technical Alignment
<ul><li>Establish consistent processes to support customer engagement as needed, including visit planning, trial coordination, documentation, and follow‑up.</li>
</ul><ul><li>Support customer visits, demonstrations, and on‑site trials as needed, ensuring safety, preparedness, and cross‑functional alignment.</li>
<li>Document Voice of Customer (VOC) as provided by internal Sales and Technical teams.</li>
<li>Translate VOC into clear, actionable technical and commercial requirements for R&amp;D, Technical Service, and Operations.</li> 
</ul>
Sample, Trial &amp; Application Management
<ul><li>Build and implement scalable workflows for sample and trial intake, prioritization, execution, documentation, and traceability.</li>
<li>Coordinate formulation pulls, testing, and trial execution with R&amp;D, Technical Service, Quality, and Operations; monitor test plans to ensure activities remain on schedule.</li>
<li>Define standards for tracking sample cycle times, outcomes, open test activities, and post‑trial feedback.</li>
<li>Use trial results and data to drive next‑step decisions, development priorities, and go/no‑go recommendations.</li> 
</ul>
Cross‑Functional Alignment &amp; Commercialization Execution
<ul>
<li>Establish clear cross‑functional operating rhythms and handoffs across Sales, R&amp;D, Technical Service, Operations, Procurement, Quality, Finance, and EHS.</li>
<li>Align development demand with site capabilities; secure pilot and production trial slots and raw material availability.</li>
<li>Partner with Finance to support pricing, margin, and payback analysis for development efforts.</li>
<li>Prepare and execute commercialization handoff, including launch readiness, documentation, training materials, and transition to account ownership after stabilization.</li>
</ul><ul><li>Design and maintain project pipeline tracking, dashboards, and reporting structures; track project milestones, open issues, and schedule risks.</li>
<li>Ensure consistent use of CRM, project management tools, and shared repositories as the single source of truth; report project milestones and setbacks to the Commercial team with clear next steps.</li> 
</ul>
Education 
 
Minimum Required: 
<ul>
<li>Bachelor&rsquo;s degree in Business, Engineering, Chemistry, or related field.</li>
</ul>
Preferred:
<ul>
<li>Bachelor&rsquo;s degree with demonstrated coursework or experience in product management, product development.</li>
<li>Formal training or certification in project management (PMP, CAPM, Agile, or equivalent) or Stage‑Gate / NPI methodologies.</li></ul> 


Experience

Minimum Required:
<ul>
<li>6&ndash;10 years of progressive experience in commercial product management, technical sales support, customer development, applications engineering, or commercialization within:
<ul><li>Coatings</li>
<li>Industrial coatings, resins, or adhesives</li>
<li>Advanced materials or manufacturing environments</li>
</ul></li><li>Demonstrated experience leading cross‑functional initiatives without formal authority, spanning Sales, R&amp;D, Operations, Quality, and Supply Chain.</li>
<li>Proven ability to independently manage multiple complex projects with competing priorities and ambiguous inputs.</li>
</ul>
Preferred:
<ul>
<li>Exposure to coatings/resins/adhesives or</li>
</ul>
 related industrial products.
<ul>
<li>Familiarity with spray-applied elastomeric coatings and application basics.</li>
<li>Direct experience building or significantly improving processes, frameworks, or operating models (not just executing within them).</li>
<li>Experience taking customer opportunities from concept or request through trial, validation, and revenue generation.</li>
<li>Prior responsibility for customer‑facing trials, pilots, or production scale‑up activities in regulated or safety‑sensitive environments.</li>
</ul>
Job Specific Skills 
 
Minimum Required: 
<ul>
<li>Proven ability to lead complex product development and commercialization efforts end to end, managing scope, dependencies, risk, and execution.</li>
<li>Demonstrated experience building and operationalizing scalable, cross‑functional processes, workflows, or governance models.</li>
<li>Strong capability to capture and translate Voice of Customer (VOC) and commercial requirements into clear, actionable inputs for technical and operational teams.</li>
<li>Ability to align and influence cross‑functional stakeholders (Sales, R&amp;D, Operations, Quality, Supply Chain, Finance, EHS) without direct authority, navigating competing priorities.</li>
<li>Skilled in using metrics, dashboards, and pipeline or stage‑gate decision frameworks to drive visibility, accountability, and informed decision‑making.</li>
</ul>
Preferred: 
<ul>
<li>Experience with structured project management or commercialization methodologies (e.g., Stage Gate, NPI, PMP, Agile).</li>
<li>Familiarity with quality systems, change control, EHS requirements, and documentation standards in regulated or safety‑sensitive industrial environments.</li>
<li>Experience supporting pricing, margin analysis, or business case development tied to customer development or commercialization initiatives.</li> 
</ul>
Communication &amp; Working Relationship
<div>
<div><div><div>Internal</div><div> 

External</div></div> 
<div>
<div><ul><li>Sales, Technical Service, R&amp;D/Formulation, QA/QC, Operations, Supply Chain/Procurement, Finance, EHS.</li>
</ul>
</div><div><ul><li>Customer engineering, quality, procurement; distributors/installers; equipment vendors.</li></ul></div> 
</div> 
</div></div>Supervision
<div>
<div><div><div># of Reports</div><div> 

Direct: 0</div><div> 

Indirect: 1</div></div><div> 
<div>
Titles of Direct Reports</div><div> 

Product Manager</div></div> 
</div>
</div>Working Conditions

The following working conditions are present or expected on a daily basis:
<ul>
<li>Customer/site travel; industrial environments requiring PPE (including isocyanate safety practices).</li>
<li>Valid driver&rsquo;s license; ability to handle sample kits and demo materials.</li>
<li>Personal protective equipment must be worn at all times on the production floor.</li> 
</ul>
Compensation &amp; Benefits 
 
Compensation includes a base rage salary of $80,000&ndash;$100,000, with eligibility for up to a 10% bonus based on organizational performance.

IXS offers a robust benefits package including medical, dental, and vision coverage; HSA and FSA options; employer‑paid life and long‑term disability insurance; and a 401(k) retirement plan with employer match. Additional benefits include a wellness program, voluntary benefits, an Employee Assistance Program (EAP), legal and identity protection services, benefits‑eligible perks, and Terryberry tenure recognition.</div>

Senior Product Manager

Konecranes

<div>Company Description 
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. 
Job Description 
POSITION TITLE: TERRITORY TECHNICAL SUPPORT MANAGER 
Position is for Western Territory - Arizona , California , Idaho, Washington, Oregon and New Mexico 
REPORTS TO: Vice President, Operations 
PRINCIPAL RESPONSIBILITIES:
Responsible for assisting the Territory Engineered Modernization Sales Engineers, Service sales and management resources in any activities necessary to promote the sale and support of repairs, retrofits, lifting equipment, modernization, and consultation services. In addition, this position is expected to collaborate with Territory Sales resources to advance our customers&rsquo; knowledge of Konecranes products and solutions. 
1. Support the strategy to advance growth in engineered modernizations by assisting the sales process in field application, installation and sub-contractor selection of all modernization projects.
2. Assist in all service-related technical opportunities by providing guidance to all Branch locations when requested.
3. Provide expertise in the development of pre-packaged retro-fits of Konecranes equipment.
4. Communicate and consult with the field organization in the development of specifications for lead generation and conceptual discussions for the advancement of Konecranes products and services.
5. Increase the effectiveness and efficiency of all major project activities using communication, technical expertise and organizational skills to achieve customer satisfaction and the financial goals of the business unit.
6. Review and make recommendations on contract documents, scope of supply and sales documents prior to submittal to the customer.
7. Assist Konecranes sales team when requested in product introductions and Lunch &amp; Learns to advance lead generation.
8. At the request of Management, provide field support and supervision for major projects and/or activities not related to Engineered Modernizations.
9. Assist the local branch resources on proper scope, sales activities, presentations and ultimately project management of Crane Reliability Study (&ldquo;CRS&rdquo;) services with responsibility for growth initiatives, management and operational aspects of &ldquo;CRS&rdquo; resources and activities (including its separable and individual aspects) within the territory assigned
 10. Provide custodial care, distribution, and maintenance of all Konecranes specialized tooling and equipment. (Rail Q RoboRail, Rope Q device. 
Qualifications 
REQUIRED SKILLS &amp; EXPERIENCE:
Minimum of five-years technical expertise in electrical, mechanical and field installations relating to the overhead crane industry required. Must be able to read mechanical and electrical prints, process technical information and provide technical instructions. Must have the aptitude to learn at fast pace. Must have demonstrated leadership experience, well-developed &ldquo;people&rdquo; skills, a basic understanding of mechanical and electrical principles, good written and verbal communication skills and good PC skills, including proficiency in Microsoft Project, Excel and Word. 
OTHER REQUIREMENTS
Travel estimated at 60% to meet with customers, sales support or other duties. Must have and maintain a good driving record, including a valid driver&rsquo;s license. Must be willing and able to work at heights. Must show ability to work independently as well as in a team environment. Must be comfortable in a fast pace, growth-oriented environment. Must show commitment to safety. 
EDUCATION:
Bachelor&rsquo;s degree in Mechanical Engineering, Mechanical Engineering Technology or Electrical Engineering is preferred and/or equivalent experience in the crane industry recommending, suggesting, designing and evaluating solutions to customer issues on process equipment.<ul><li>KCN</li></ul> 
Additional Information 
What we offer: 
Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more! 
Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks. 
Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service 
Holidays: 10 paid holidays per year 
Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs. 

 
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category. 

 
Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.</div>

Territory Technical Support Manager - WEST, USA

<div>About HMT
HMT was founded in 1978 with the objective of providing better technology to the aboveground storage tank market. HMT&rsquo;s founders created products which not only solved the emissions problems of the day but also eliminated the operational issues created by the existing floating roof and seal technologies.
HMT is the global leader in aboveground storage tank solutions. HMT brings a distinct level of innovation and service to the tank industry through a unique approach of partnering with customers to optimize tank operations. At the end of 2025 we expanded our business by opening a new Saudi plant in Dammam and we are looking for a Technical Area Sales Manager to grow our team. You can learn more about our industry and company by visiting our website.
Role
This position involves selling HMT products and services in Saudi Arabia. You will work closely with our broader Middle East and Saudi Arabia Sales team to achieve regional revenue and profit goals while ensuring high levels of customer satisfaction within your area of responsibility.
The Job
Sales activities:<ul><li>Conduct business development and sales activities by email, phone, and in person to generate revenue for HMT.</li><li>Develop potential/target client list.</li><li>Gather intelligence on client needs or problems in the territory.</li><li>Gather market / competitive intelligence.</li><li>Develop tactical sales plans for each major target client.</li><li>Assist customers to select the right equipment for their applications.</li><li>Achieve specification of products for projects and facilities in Saudi Arabia and broader Middle East.</li><li>Generate proposals, including equipment selection, estimate costs and write proposals.</li><li>Work closely with Sales team and other team members to create sales plans.</li><li>Achieve revenue and EBITDA goals established for the territory.</li><li>Utilize Salesforce CRM and Tank Mapping systems, keeping data up to date to communicate intelligence effectively across the business and keep track of customer follow up tasks.</li></ul>
Project execution activities:<ul><li>Review purchase orders for accuracy upon receipt.</li><li>Hand off all pertinent information to Inside Sales / Project Management personnel to ensure smooth execution.</li><li>Assist Inside Sales / Project Management personnel to obtain necessary data from the client to execute project.</li></ul>
We are looking for<ul><li>Dammam-based, local</li><li>minimum 2-3 years of experience in refinery or terminal operations in Saudi Arabia, or prior relative work experience in industrial related sector will be considered as a plus.</li><li>Strong command of English, and Arabic languages both verbal and writing.</li><li>Good technical aptitude and comfort level with technical products.</li><li>Bachelor&rsquo;s degree in engineering or related technical field is preferred but not required.</li><li>Strong follow up and organizational skills.</li><li>Availability to travel regularly for sales activities and training meetings.</li></ul>
We Offer<ul><li>Competitive salary and performance-based bonuses.</li><li>Benefits according to local practices.</li><li>Opportunity to work for the global leader of the above ground fuel storage industry and develop your career further.</li><li>Ongoing industry training and certifications i.e. health and safety etc.</li><li>International and local traveling.</li><li>High-end equipment (laptop and mobile).</li></ul> 
Are you excited about joining a highly diverse international team and the prospect of contributing to an industry-leader in emissions-mitigation equipment for aboveground storage tanks? We will be excited to receive your application.</div>

Technical Area Sales Manager - Dammam (Saudi Arabia)

Arouku Technology

Job Opportunity: Technical Support ManagerLocation: Mesaieed, Qatar Company: Arouku TechnologyAbout UsArouku Technology is a leading provider of innovative IT solutions, specializing in enterprise systems, cloud services, and digital transformation. With a strong presence in Mesaieed, we are committed to delivering reliable technology support and exceptional customer service. As we expand, we are seeking a skilled Technical Support Manager to lead our support division and ensure seamless operations.Role OverviewWe are looking for a Technical Support Manager to oversee and manage our technical support team. This role requires a professional with expertise in IT support, customer service, and systems management. You will be responsible for ensuring timely resolution of technical issues, enhancing client satisfaction, and driving continuous improvement in support processes.Key Responsibilities<ul><li>Lead and manage the technical support team to deliver high-quality service.</li><li>Develop and implement support strategies, policies, and procedures.</li><li>Oversee troubleshooting, incident management, and escalation processes.</li><li>Collaborate with IT and product teams to resolve complex technical issues.</li><li>Monitor KPIs, service levels, and customer satisfaction metrics.</li><li>Provide training, mentorship, and performance management for support staff.</li><li>Ensure compliance with cybersecurity standards and company policies.</li><li>Represent Arouku Technology in client meetings and industry forums.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>7+ years of IT support experience, with at least 3 years in a leadership role.</li><li>Strong knowledge of enterprise IT systems, networks, and cloud platforms.</li><li>Proven track record of managing technical support operations.</li><li>Excellent leadership, organizational, and communication skills.</li><li>Ability to thrive in a fast-paced, client-focused environment.</li></ul>Why Join Us?<ul><li>Lead technical support operations at one of Qatar&rsquo;s premier technology companies.</li><li>Play a key role in shaping Arouku Technology&rsquo;s customer experience.</li><li>Competitive salary and benefits package.</li><li>Opportunities for career growth and professional development.</li><li>Collaborative and innovative work culture.</li></ul>Job Type: Full-timePay: Up to QAR21,000.00 per monthWork Location: In person

Technical Support Manager

Saudi Business Solutions

Company OverviewSaudi Business Solutions is a Information Technology Solutions provider specializing in delivering innovative and scalable technology-driven solutions. We partner with clients to streamline operations, reduce costs, enhance revenue, and achieve a competitive edge. Tailoring strategies to meet unique business needs, we leverage best-in-class technologies to develop effective roadmaps for success.Role DescriptionSBS is seeking a dynamic and target-driven Sales Account Manager to manage and grow client accounts within our IT solutions portfolio. The role focuses on driving revenue growth, building strong client relationships, and delivering tailored technology solutions that meet customer needs.Key ResponsibilitiesManage and develop assigned client accounts to achieve sales and revenue targets.Identify new business opportunities within existing and potential clients.Promote and sell IT solutions including software, hardware, cloud services, cybersecurity, networking, and managed services.Conduct client meetings, presentations, and product demonstrations.Prepare proposals, quotations, and contracts in coordination with technical teams.Maintain strong relationships with key decision-makers and stakeholders.Ensure high customer satisfaction and long-term partnerships.Maintain accurate sales forecasts and reports using CRM systems.Coordinate with internal teams to ensure smooth project delivery and payment collection.Performance Metrics (KPIs)Revenue growthNew client acquisitionClient retention rateSales target achievementQualifications &amp; RequirementsBachelor&rsquo;s degree in Business, Marketing, IT, or related field.3+ years of Proven sales experience in the IT industry (B2B preferred) in KSA Market.Strong knowledge of IT products and enterprise solutions.Proven track record of achieving or exceeding sales targets.Excellent communication, negotiation, and presentation skills.Strong organizational and account management abilities.Valid KSA Driving LicenseContact#Anis Ur RahmanTalent Acquisition Specialist+966 58 082 7285hr@sbs-ksa.comJob Type: Full-timePay: ﷼8,000.00 - ﷼12,000.00 per monthWork Location: In person

Information Technology Sales Account Manager

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