technical service manager

<div><div>We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div> 
What you&rsquo;ll do 
SAP Enterprise Cloud Services (ECS) organization is responsible for providing cloud hosted infrastructure, technical &amp; application managed services to our SAP private cloud customers. The Technical Service Manager (TSM) plays a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. This includes analyzing customer&rsquo;s business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers, resolve technical complexities and accompany them throughout their entire cloud transformation journey. 
As Technical Service Manager you will be responsible for the following tasks: 
<ul><li>
Primary contact for customers for discussions about SAP technology and innovations and serve as an escalation point person for technical issues, service requests and incidents</li><li>
Understand the customer business, goals, and challenges to suggest technical solutions &amp; services</li><li>
Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools</li><li>
Understand the SAP high availability or disaster recovery architecture, network and virtual technologies (load-balancer, virtual machine)</li><li>
Identify top issues, define &amp; execute service plan activities and orchestrate implementation of technical action items across customer landscapes</li><li>
Design optimal SAP configuration to maximize system performance and availability.</li><li>
Identify and position offerings by SAP that deliver value to the customer.</li></ul> 
What do you need to bring: 
<ul><li>
Fluency in English AND Arabic is mandatory. Any other language is an advantage</li><li>
Minimum 10 years of SAP Technical administration and operations of SAP Solutions (preferably in the domain of SAP Basis)</li><li>
Minimum 8 years of experience in a customer-facing role</li><li>
Hands on experience and working knowledge of Unix/Linux flavors, SAP HANA and Sybase data bases</li><li>
Experience in de-escalating critical situations.Solid know-how on SAP Technologies and Products (SAP certification highly beneficial)</li><li>
Hyperscalers certification (AWS, Azure, GCP) is a plus</li><li>
Strong customer orientation with a focus on relationship-, expectation- and de-escalation managemen</li></ul> 
Meet your team 
ECS organization is a global organization and the regional TSM team is located across South of Europe, Middle East and Africa. We are highly diverse and positive spirited team. Next to our obsession for customer satisfaction, we value internal knowledge sharing &amp; collaboration as well as make ECS organization a little better every day. We ask for your application to be submitted in English language only. 
#SAPECSCareer<div> 
Bring out your best 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. 
 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. 
 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 438650 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div>

Senior Technical Service Manager

Sunlight Batteries USA Inc

<div>The Aftermarket Service Manager is responsible for overseeing all post-sale service operations, ensuring customer satisfaction, driving service revenue, and managing the technical service team. This role focuses on optimizing service delivery, managing warranty and repair processes, and developing strategies for aftermarket growth.
 Key Responsibilities:<ul><li>
Lead and manage the Aftermarket Service Team including technicians and Service Coordinators</li><li>
Develop and implement service strategies to improve customer satisfaction and retention.</li><li>
Oversee warranty claims, repairs, maintenance contracts, and service parts sales.</li><li>
Monitor service KPIs and drive continuous improvement in response times, resolution rates, and customer feedback.</li><li>
Collaborate with sales and product teams to identify aftermarket opportunities and support product lifecycle management.</li><li>
Ensure compliance with safety, quality, and regulatory standards.</li><li>
Provide input for the service budgets, forecasts, and cost control initiatives.</li><li>
Build strong relationships with key customers and act as a point of escalation for service-related issues.</li><li>
Train and upscale service personnel to maintain high performance and technical expertise.</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s degree in engineering, Business Administration, or related field (or equivalent experience).</li><li>
5+ years of experience in service management, preferably in an industrial or technical environment.</li><li>
Strong leadership and team management skills.</li><li>
Excellent communication and customer service abilities.</li><li>
Proficiency in service management software and CRM tools.</li><li>
Ability to analyze data and make strategic decisions.</li><li>
Knowledge of warranty processes, spare parts logistics, and field service operations.</li></ul>
 Preferred Skills:<ul><li>
Experience with Lean or Six Sigma methodologies.</li><li>
Familiarity with ERP systems such as SAP</li><li>
Technical background in electrical engineering helpful</li></ul></div>

Aftermarket Service Manager

CBRE Excellerate

Regional Technical Service Coordinator (Multiple Countries) Regional Technical Service Coordinator (Multiple Countries) role at CBRE Excellerate Overview As Technical Services Coordinator you will collaborate with colleagues to inspire customer moments of delight and pursue amazing outcomes each day. Be an ambassador of a one team approach within the technical operations team, representing company and client. Responsibilities <ul> <li>Supervise day to day of Technical Services element, leading engineering teams and contractors across multiple sites.</li> <li>Maintain asset management database and schedule maintenance activities in collaboration with Engineering Teams.</li> <li>Ensure all planned and reactive tasks are available to technicians within SLAs and close out completed jobs on time.</li> <li>Monitor progress of all planned and reactive tasks, addressing backlogs and delays.</li> <li>Assign correct charge coding to reactive works and capture all rechargeable works.</li> <li>Produce required reports from asset management database to confirm planned preventive maintenance is undertaken according to contract.</li> <li>Keep PPM related records (soft and hard copy) safely and accessible.</li> <li>Enter newly installed assets into PPM system and set appropriate maintenance schedule.</li> <li>Order and receive consumable materials required for PPM activities on time.</li> <li>Assist in preparation and generation of quotations for additional works.</li> </ul> Quality, Health, Safety and Environment <ul> <li>Participate in enhancing safety culture and log quality hazards, ensuring actions are closed out.</li> <li>Review method statements, MSDSs and issue permits to work prior to commencement through online permitting system.</li> <li>Ensure compliance with Health and Safety legislation for all building operations activities and company/client policies.</li> <li>Review Method Statements and Risk Assessments; carry out identified actions to ensure safe working practices.</li> <li>Communicate changes in policies and standards to technicians and report any breaches to Technical Service Manager.</li> <li>Report equipment not meeting statutory, Health and Safety or environmental regulations.</li> <li>Maintain QHSE log books and remediate any required actions within specified time frame.</li> </ul> Operations <ul> <li>Lead or contribute to team huddles and meetings where applicable.</li> <li>Log all specific facilities issues and ensure remedial actions are completed proactively.</li> <li>Record ad hoc support requests within company systems.</li> <li>Assess plant and equipment against legislation and maintain in accordance with agreed specifications.</li> <li>Engage customers to ascertain needs and concerns, providing confidence in service delivery.</li> <li>Inform team members of any service impacts at the time they occur.</li> <li>Maintain data integrity to produce periodic and ad hoc reports for client or company management.</li> <li>Act as focal point for all matters regarding customer impact and facility operations.</li> <li>Carry out technical services to support all building operating systems.</li> </ul> People <ul> <li>Drive a culture of high motivation, recognition and engagement and provide development plans.</li> <li>Coach team members, supporting succession planning and performance management.</li> <li>Provide management guidance and lead the team, overseeing work allocation, attendance and performance.</li> <li>Engage with company People team and ensure guidance in all people policies and processes.</li> <li>Liaise with operations and support teams for recruitment and retention of staff as required.</li> </ul> Supplier Management <ul> <li>Review contractors to measure performance, manage severe non conformance and produce improvement plans.</li> <li>Manage third party maintenance contracts through company systems, including regular contract reviews.</li> </ul> Finance <ul> <li>Record costs, manage change control and prepare monthly operation and financial reports.</li> <li>Audit ordering items to ensure accurate restocking charges and request benchmarking.</li> <li>Ensure client spend approval process compliance and engage in commercial process when required.</li> </ul> Project and Programs <ul> <li>Collaborate with CBRE Projects teams; account for sign off of technical services in refurbishments, renovations and new buildings.</li> <li>Organise team for ad hoc projects, minor works and on site project delivery.</li> <li>Review building operating systems, identify energy savings opportunities and drive continuous improvement.</li> <li>Assist project teams on large scale refurbishments and new build contracts.</li> </ul> Candidate Requirements <ul> <li>Relevant qualification in Mechanical and Electrical field.</li> <li>H&S qualification - IOSH, NEBOSH.</li> <li>Fluency in written and spoken English.</li> <li>Excellent analytical and problem solving skills.</li> <li>Eye for detail and good design.</li> <li>Strong communication skills.</li> <li>Excellent time management skills.</li> <li>Teamwork and independent working capability.</li> <li>Strong technical drawing skills.</li> <li>Broad technical knowledge and understanding of FM and building systems.</li> <li>Sound knowledge of all building services systems.</li> <li>5+ years experience in a similar building environment.</li> <li>Dependable, flexible, responsive to customer requests.</li> <li>Experience working within a maintenance team.</li> </ul> Seniority Level Mid Senior level Employment type Full time Job function Information Technology<img src="https://www.jobg8.com/Tracking.aspx?HLCynLjJI3tpDmaxgVwJkodewIuzQSNlv" width="0" height="0" />

Regional Technical Service Coordinator (Multiple Countries)

AkzoNobel

<div>Date: Oct 23, 2025
Location: Dammam, SA
Company: AkzoNobel
<div>About AkzoNobel
Since 1792, we&rsquo;ve been supplying the innovative paints and coatings that help to color people&rsquo;s lives and protect what matters most. Our world class portfolio of brands &ndash; including Dulux, International, Sikkens and Interpon &ndash; is trusted by customers around the globe. We&rsquo;re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It&rsquo;s what you&rsquo;d expect from a pioneering and long-established paints company that&rsquo;s dedicated to providing sustainable solutions and preserving the best of what we have today &ndash; while creating an even better tomorrow. Let&rsquo;s paint the future together. 

For more information please visit www.akzonobel.com 

&copy; 2024 Akzo Nobel N.V. All rights reserved.
<div><div><div><h2 class="jobSectionHeader">
Job Purpose</h2></div><div> 

We&rsquo;re looking for a customer-focused professional to manage commercial and technical support for a key marine coatings customer in the Eastern Region of Saudi Arabia. You&rsquo;ll build strong relationships with the shipyard and its clients, ensuring AkzoNobel remains the preferred coatings partner. The role involves providing on-site technical support for maintenance, repair, and new build projects, ensuring high-quality, safe, and compliant applications. You&rsquo;ll also deliver training to customers and support the development of Saudi Nationals.</div></div><div><div><h2 class="jobSectionHeader">
Responsibilities</h2></div><div> 

Sales activities:
<ul>
<li>Managing the day to sales activities at the customers facility.</li>
<li>Deliver sales plans based upon shipyard schedules for projects for the supply and demand teams.</li>
<li>Be an integral part of the Middle East Marine &amp; Protective coatings team through strong communication with stakeholders.</li>
<li>Supporting tenders, contract implementation and claim handling as the focal contact at the customer, as well as delivering on budget commitments.</li>
<li>You will be required to have an aligned strategy with the regional sales manager and implement the same.</li>
<li>Be a focal point for project information, expertise and analytics.</li></ul> 


Technical service activities:
<ul>
<li>Represent the Company during M&amp;R, NB projects; protect the interests of the Company and provide advice to Customer in the allocated area.</li>
<li>Obtain approval from the sales manager if any revisions to the paint specification are requested.</li>
<li>Produce a final paint specification which should be submitted to the customer.</li>
<li>Align paint deliveries, check paint on delivery to the shipyard and record all batch numbers.</li>
<li>Participate in technical inspections (fouling, paint condition, surface preparation and paint application) together with customers, shipyard&rsquo;s and their subcontractor&rsquo;s QC personnel.</li>
<li>Monitor and record environmental conditions.</li>
<li>Ensure that paint mixing and thinning (when required) are properly carried out.</li>
<li>Ensure that at the initial project planning all paint application processes and standards are agreed.</li>
<li>Measure wet and dry film thicknesses and support the volume/area control as and when appropriate.</li>
<li>Ensure that maximum and minimum overcoating intervals and time to dock flooding are adhered to.</li>
<li>Contribute to quality control by monitoring/observing and advising all stakeholders.</li>
<li>Arrange and/or participate in project meetings for projects, where and when required to discuss/resolve/agree on issues relating to inspection and application procedures, special requirements for the coating systems, meeting and reporting schedules and sub-standard work procedures.</li>
<li>Report on progress on a daily bases; ensure timely and regular reporting during project by maintaining a site diary for NB projects and a Project Logbook for M&amp;R projects.</li>
<li>Manage demonstrations of paint / non-paint and transfer the knowledge on processes as well as on technical problem solving to the customers.</li>
<li>Ensure that assigned inspection and PPE equipment is in good working order and where appropriate are within calibration.</li>
<li>Arrange calibration of inspection and PPE equipment.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">Experience</h2></div><div> 

Professional Experience
<ul>
<li>Minimum 5 years&rsquo; experience in a sales/ technical role or similar position, min 10 years in painting industry (ship building, ship repair). For internal candidate Technical service training Modular program has to be completed.</li>
<li>Local driving license of residence country</li>
</ul>
Qualifications/Education
<ul>
<li>NACE II or FROSIO III Paint inspector qualification</li>
<li>Management/General Skills</li>
<li>Good English language skills with Arabic and/or Korean as a plus</li>
<li>Good written reporting skills (qualitative and quantitative skills)</li>
<li>Customer focused communication skills</li>
<li>Independent and self-starter in planning and managing work schedules with a high level of personal and professional integrity with limited need of direct management support</li>
</ul>
Functional Skills
<ul>
<li>Ability to act as a local authority on all technical issues and takes the lead on resolving them effectively.</li>
<li>Sound knowledge on paint products, application technologies, coating international standards and coating certification. Marine new building experience is a plus.</li></ul></div></div></div> 
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Requisition ID: 49482</div></div>

Sales and Technical Lead - Ras Al Khair

Orascom Development Egypt

<div>
 
 The Technical Client Relations Director plays a leading role in managing the full lifecycle of customer-facing technical services&mdash;from property handover to post-delivery modifications, enhancement solutions, and Defect Liability Period (DLP) support. The role ensures client needs are met at every stage, bridging expectations with delivery and providing a smooth, high-quality experience that takes the property from construction to comfortable living.
 
 
 
 Key Responsibilities
 
 
 
 
 1. Property Handover Management
 
 
 <ul>
 <li>
 Oversee and manage the complete technical and operational scope of
 
 property handover
 
 across all projects.
 </li>
 <li>
 Ensure readiness of units and zones in coordination with QC, Project Management, and operations teams.
 </li>
 <li>
 Develop and enforce standardized handover protocols, documentation, and orientation processes.
 </li>
 </ul>
 
 
 2. Post-Delivery Modifications and Technical Queries
 
 
 <ul>
 <li>
 Lead all
 
 post-handover property services
 
 , including structural and architectural modifications requested by clients.
 </li>
 <li>
 Supervise the end-to-end
 
 modification management process
 
 , from request intake to feasibility review, approvals, execution, and close-out.
 </li>
 <li>
 Manage a design and technical advisory unit that delivers
 
 tailored design solutions
 
 and accommodates
 
 special life requirements
 
 (e.g., accessibility, extended family needs, premium upgrades).
 </li>
 <li>
 Establish and manage Orascom&rsquo;s official
 
 post-delivery design &amp; build add-ons platform
 
 , including scoping, pricing, execution, and client satisfaction.
 </li>
 <li>
 Define standard and bespoke packages aligned with brand identity and construction integrity.
 </li>
 <li>
 Ensure regulatory compliance, safety standards, and integration with community guidelines.
 </li>
 </ul>
 
 
 3. Post Delivery Revenue Streams
 
 
 <ul>
 <li>
 Drive
 
 post-delivery revenue streams
 
 through design services, material upgrades, and add-on solutions.
 </li>
 <li>
 Design service pricing models and promotional campaigns.
 </li>
 <li>
 Monitor client behavior trends and life needs to introduce relevant and profitable service offerings.
 </li>
 </ul>
 
 
 5. DLP (Defect Liability Period) Management
 
 
 <ul>
 <li>
 Own the
 
 DLP technical business cycle
 
 , from strategy and budgeting to implementation.
 </li>
 <li>
 Define and oversee the design and execution of
 
 DLP response plans
 
 , ensuring timely rectification, minimal disruption, and technical quality.
 </li>
 <li>
 Ensure integration with customer support systems and track KPIs on responsiveness, recurrence, and customer satisfaction.
 </li>
 <li>
 Cross functional collaboration by working closely with Construction, Facilities Management, Legal, and Customer Care to ensure alignment and seamless service across all phases.
 </li>
 <li>
 Monitor technical quality and project theme, contract adherence, and customer satisfaction across all touchpoints.
 </li>
 <li>
 Develop dashboards, SLA tracking tools, and performance review frameworks.
 </li>
 </ul>
 
 
 
 
 
 Knowledge, Skills and Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Architecture, Engineering, or Construction Management; MBA is a plus
 </li>
 <li>
 10+ years in real estate, client technical service, or project delivery
 </li>
 <li>
 Proven experience in customer-facing construction or design operations
 </li>
 <li>
 Strong technical knowledge paired with customer-centric thinking
 </li>
 </ul>
</div>

Technical Client Relations Director

Abdul Latif Jameel

<div>
 
 
 PURPOSE OF THE JOB:
 
 
 
 
 
 
 Responsible for proper implementation of technical service activities by ensuring all field concerns reflected to manufacturers and contributing to overall customer satisfaction by providing timely, precisely and accurately assistance on technical issues.
 
 
 
 
 
 
 
 
 
 MAJOR ACTIVITIES: Description
 
 
 
 
 
 <ul>
 <li>
 Responsible for establishing special diagnostic and calibration bay for autonomous cars as per suppliers&rsquo; technical instructions and guidelines.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Manage new vehicle testing environment
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Participate in tests and technical activities scheduled with Manufacturers/ Autonomous Cars&rsquo; Supplier
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Improve/ maintain smooth system for gathering technical data from field.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Communicate/ follow up on top technical problems with Manufacturers/ Autonomous Cars&rsquo; Supplier
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensure the introduction of high-quality products before being set in operation.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Maintain file for diagnostic tools/equipment and ensure their excellent working conditions (inventory/ maintenance/ upgrading/ and proper utilization)
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Recover used warranty parts to Manufacturers, whenever required.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Organize Initial Quality Surveys (IQS) with Manufacturers/ Autonomous Cars&rsquo; Suppliers after the introduction of new models. Issue market product report to Manufacturers/ Autonomous Cars&rsquo; Supplier, whenever required.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensure STOP CONCEPT maintained and properly implemented.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensure workflow efficiency by establishing a system to assign tasks to technicians based on skill and availability.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Recruit, train, and supervise technicians, and support staff.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Conduct performance evaluations and provide coaching or disciplinary action when needed.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Liaise with ALJR to ensure best implementation JMSS-ALJR SLA outcomes
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Report to management on field performance, risks, and technical developments.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Minimum Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Degree in Mechanical/ Automotive Engineering Minimum Experience:
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 8 Years in automotive industry with 2 years managerial experience. Job-Specific Skills:
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Computer skills/ data analysis.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Able to deal with stress, patient, persistent.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Customer handling skills.
 </li>
 </ul>
 
 
</div>

Technical Field Operations Manager

Sinyar Property Management

<div>
 
 Job Purpose
 
 
 
 The Facilities Engineer is responsible for ensuring smooth operations of assigned facilities by resolving complex technical issues, maintaining service quality, supporting Facilities Managers in meeting budgets, ensuring efficient client reporting, and managing on-site teams.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead technical and commercial success of individual projects or groups of projects.
 </li>
 <li>
 Perform preventive and corrective maintenance across HVAC, Electrical, Plumbing, Mechanical, and Landscaping systems.
 </li>
 <li>
 Review and implement maintenance schedules, engineering specifications, and process flows.
 </li>
 <li>
 Optimize service delivery processes for improved efficiency.
 </li>
 <li>
 Prepare technical specifications for equipment and facility assets.
 </li>
 <li>
 Develop and implement cost-reduction and management control systems.
 </li>
 <li>
 Design facility-specific control systems to ensure compliance with quality standards.
 </li>
 <li>
 Evaluate contractor and supplier performance, draft improvement plans, and ensure follow-up.
 </li>
 <li>
 Respond to emergencies and client requests, escalating to Facilities Manager as needed.
 </li>
 <li>
 Supervise in-house technical teams for installations and maintenance.
 
 
 </li>
 </ul>
 
 Education
 
 
 
 Qualifications &amp; Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Engineering (Mechanical, Electrical, or related field).
 </li>
 <li>
 Preferred: Certified Facilities Manager (CFM) or equivalent certification.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 7 years of experience in facilities management or engineering, including supervisory responsibilities.
 </li>
 <li>
 Strong exposure to client management, budgeting, and service delivery.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Building systems and technical installations.
 </li>
 <li>
 Health, Safety, and Environmental regulations.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong leadership and team management abilities.
 </li>
 <li>
 Excellent communication (verbal and written) and reporting skills.
 </li>
 <li>
 Proven ability to apply engineering principles to facilities management.
 </li>
 <li>
 Vendor and contractor management expertise.
 </li>
 <li>
 Proficiency in leveraging technology for operations.
 </li>
 <li>
 Valid UAE Driver&rsquo;s License.
 
 
 </li>
 </ul>
 Core Competencies
 
 
 <ul>
 <li>
 Adaptability and initiative.
 </li>
 <li>
 Customer orientation and integrity.
 </li>
 <li>
 Leadership and teamwork.
 </li>
 <li>
 Analytical thinking and problem-solving.
 </li>
 <li>
 Change leadership and self-confidence.
 </li>
 <li>
 Strong attention to detail and organizational commitment.
 
 
 </li>
 </ul>
 Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 Timely identification and implementation of property improvements.
 </li>
 <li>
 Accurate and timely progress reporting to Facilities Manager.
 </li>
 <li>
 Reduction in client complaints through effective team performance.
 </li>
 <li>
 Strong collaboration with internal teams and external service partners.
 
 
 </li>
 </ul>
 Job Challenges
 
 
 <ul>
 <li>
 Building trust and accountability with Facilities Manager and clients.
 </li>
 <li>
 Managing high-pressure demands and shifting client priorities.
 </li>
 <li>
 Balancing corporate procedures with client-specific requirements.
 </li>
 </ul>
</div>

Facilities Engineer

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