technical service specialist

Medtronic

<div><p>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You&rsquo;ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
</p><p></p><h1 class="jobSectionHeader"><b>A Day in the Life
</b></h1>The Field Service Engineer is responsible for all aspects of equipment support performed at customer sites or before delivery, and to ensure that it is completed in compliance with all company policies and standard operating procedures. This will include, pre-installation checks, system installation/commissioning, planned maintenance, troubleshooting, assessment, and breakdown repair.
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The Field Service Engineer is the main contact point with the local customers and the local commercial team for all Service and Repair related queries.
<br>
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For this role, you will be expected to be located in Madinah, as a part of APS (Arabian Peninsula States) Region and might support other regions within Europe, Middle East and Africa (EMEA) if needed.
<p></p><p><b>Responsibilities may include the following and other duties may be assigned:
</b></p><ul><li>Lead and execute installations and commissioning of new equipment
</li><li>Perform preventive maintenance as per service manual checklist. Perform appropriate testing to confirm system functionality according to the manufacturer's specifications
</li><li>Attend breakdown calls and perform repairs and troubleshooting independently
</li><li>Provide testing and validation support and data to the Global Service organization
</li><li>Assist in technical support for users of complex systems. Including phone and remote support for users and technical staff
</li><li>Collaborate with other field service engineers to troubleshoot difficult service activities
</li>Travel to sites to work as a member of the local team to provide efficient repair/installation support.<br>
<li>
</li></ul><p><br>
<b>Required Knowledge and Experience:
</b></p><ul><li>Biomedical bachelor&rsquo;s degree
</li><li>Minimum of 5 years of relevant experience medical devices filed. Good knowledge of troubleshooting methods/skills and capital equipment control
</li><li>Good experience in Ventilation and Electrosurgical device service
</li><li>Systems are primarily used in the operating room, so healthcare / surgical setting experience is required
</li><li>Team player with strong interpersonal skills
</li><li>Available to travel (around 50% of the time) domestically and internationally and work outside of core office hours
</li><li>Advanced English writing and speaking
</li>Advanced Microsoft Office skills<br>
<li>
</li></ul><p><br>
Preferable Experienced professional with a strong background in medical devices within a large capital equipment environment, specializing in robotic surgery service and support. Demonstrated expertise in managing technical service operations, ensuring compliance with legal, regulatory, and quality standards. Physically fit and accustomed to the demands of field service work, including handling and transporting heavy tools and equipment. Skilled in building and maintaining relationships with key opinion leaders (KOLs) and leading figures within the scientific and clinical community.
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Proficient in reporting, data analysis, and documentation, with knowledge of SAP and ServiceMax service management tools.
</p><p></p><p><b>Physical Job Requirements
</b><br>
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The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
</p><p></p><h1 class="jobSectionHeader"><b>Benefits &amp; Compensation
</b></h1><p><b>Medtronic offers a competitive Salary and flexible Benefits Package
</b><br>
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br>
<br>
</p>This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
<p></p><h1 class="jobSectionHeader"><b>About Medtronic
</b></h1><p>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
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Our Mission &mdash; to alleviate pain, restore health, and extend life &mdash; unites a global team of 95,000+ passionate people.
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We are engineers at heart&mdash; putting ambitious ideas to work to generate real solutions for real people. From the R&amp;D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.</p></div><p></p>

Technical Service Specialist, Madinah

Bridge Retreats

<p><b>About the Role</b></p><p>We are looking for a <b>skilled and passionate Technical Service Wrap &amp; Print Specialist</b> to join our growing team. The ideal candidate will provide customers with expert technical support, professional installation, training, and troubleshooting related to graphic films and vinyl applications. This role is key in ensuring product excellence, customer satisfaction, and continuous improvement across our print and wrap solutions.</p><p><b>Key Responsibilities</b></p><ul><li>Provide <b>technical support and product recommendations</b> to customers for printing, laminating, installation, troubleshooting, and film removal.</li><li><b>Educate customers</b> on best practices for film application, care, and maintenance.</li><li>Conduct <b>product evaluations and comparisons</b> between CMYK and competitor products to assess performance and installation quality.</li><li>Collect and communicate <b>customer feedback</b> to internal teams to drive product improvement and innovation.</li><li>Operate lab equipment to test and analyze film properties; <b>prepare detailed reports</b> on test results and findings.</li><li>Support <b>product warranty evaluations</b> related to installation and performance.</li><li>Assist with <b>claim investigations</b> and support <b>third-party certification</b> processes.</li><li>Create <b>instructional content</b>, including training materials, guides, and tutorial videos for installers and customers.</li><li>Conduct <b>on-site and virtual training sessions</b> and technical support visits for customers and the sales team.</li><li>Represent CMYK at <b>trade shows, exhibitions, and industry events</b>.</li></ul><p><b>Requirements</b></p><ul><li>Minimum <b>2 years of experience</b> in vinyl installation or a related industry.</li><li><b>High school diploma or equivalent</b> (technical training preferred).</li><li>Proven experience in <b>vehicle vinyl wrap installation</b>.</li><li>Working knowledge of <b>wide-format printing and finishing processes</b>.</li><li>Strong communication and interpersonal skills, with proficiency in <b>English</b>.</li><li>Self-motivated, proactive, and capable of working independently.</li><li>Solid technical understanding of <b>vinyl applications</b> and <b>graphic film materials</b>.</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Knowledge of <b>digital printers</b> and <b>color management</b>.</li><li>Experience in <b>vehicle wrap graphic design and layout</b> (Adobe Illustrator, Photoshop, and vehicle templates).</li><li>Familiarity with <b>wrap shop operations</b> and commercial best practices.</li><li>Demonstrated expertise in <b>vinyl wrap techniques</b> and <b>surface preparation technologies</b>.</li></ul><p>Job Type: Full-time</p><p>Pay: From AED4,000.00 per month</p>

Technical Service Specialist (Vinyl Installation & Printing)

Apple

<p>Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.<br>
<br>
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple&rsquo;s products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
<br>
<br>
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.<br>
<br>
<b>Description</b><br>
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.<br>
<br>
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.<br>
<br>
Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.<br>
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Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.<br>
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Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.<br>
<br>
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.<br>
<br>
Contribute to an inclusive environment by respecting each other&rsquo;s differences and having the curiosity to learn.<br>
<br>
Demonstrate Apple&rsquo;s values of inclusion and diversity in daily activities.<br>
<br>
<b>Preferred Qualifications</b><br>
You can:<br>
Demonstrate technical expertise of Apple products and services.<br>
Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.<br>
Navigate customer service issues with care and strong interpersonal skills.<br>
Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.<br>
Work in a fast-paced environment and balance multiple tasks at the same time.<br>
Work well in a team environment, demonstrating shared responsibility and accountability with other team members.<br>
Be trusted with sensitive or confidential information, keeping with Apple&rsquo;s core values.<br>
Be curious and open to learning from others and helping each other grow.<br>
<br>
<b>Minimum Qualifications</b><br>
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.<br>
You should also be proficient in the local language, both written and spoken.<br>
<br>
At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.</p>

Teknik Uzman

<p>Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.<br>
<br>
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple&rsquo;s products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
<br>
<br>
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.<br>
<br>
<b>Description</b><br>
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.<br>
<br>
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.<br>
<br>
Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.<br>
<br>
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.<br>
<br>
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.<br>
<br>
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.<br>
<br>
Contribute to an inclusive environment by respecting each other&rsquo;s differences and having the curiosity to learn.<br>
<br>
Demonstrate Apple&rsquo;s values of inclusion and diversity in daily activities.<br>
<br>
<b>Preferred Qualifications</b><br>
You can:<br>
Demonstrate technical expertise of Apple products and services.<br>
Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.<br>
Navigate customer service issues with care and strong interpersonal skills.<br>
Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.<br>
Work in a fast-paced environment and balance multiple tasks at the same time.<br>
Work well in a team environment, demonstrating shared responsibility and accountability with other team members.<br>
Be trusted with sensitive or confidential information, keeping with Apple&rsquo;s core values.<br>
Be curious and open to learning from others and helping each other grow.<br>
<br>
<b>Minimum Qualifications</b><br>
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.<br>
<br>
At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.</p>

Technical Specialist

Dominion Energy

<p></p><div><p>Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we&rsquo;re looking for you. You won&rsquo;t just find a job here; you&rsquo;ll find your career. Review the position below and apply today.</p><br>
<p></p>
<p>We offer a hybrid 3-2 work schedule (three days in the office, two days of teleworking) to accommodate the need for flexibility.</p>
<p>Military service members and veterans with ranks from E5-E9, W1-CW5, or O3-O6, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity.<br>
<br>
At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position.</p><br>
<p></p><div><div><div><h2 class="jobSectionHeader"><b>Job Summary</b></h2>
</div><div><p>
This position represents the highest progression level in the Engineering Technical Specialist series. The successful candidate will demonstrate advanced technical and engineering skills, with significant experience in generator engineering, outage planning, and execution. The role requires independent judgment, the ability to lead complex projects, and the capacity to provide expert technical support and direction.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Provide expert technical support, direction, and advice in analyzing and evaluating generator systems, equipment, and programs.</li>
<li>This role will support not only the existing synchronous generator fleet but also potential new generation.</li>
<li>Plan and conduct work requiring independent evaluation, selection, adaptation, and modification of standard techniques, procedures, and criteria.</li>
<li>Develop new approaches to complex problems and establish engineering criteria to ensure compliance with design standards.</li>
<li>Apply scientific and engineering principles, along with advanced technical skills, to support engineering activities such as outage planning and root cause analysis.</li>
<li>Lead and support project management activities, including scoping, scheduling, budget development, cost tracking, and oversight of complex projects to meet cost and time objectives.</li>
<li>Conduct standard tests, measurements, and experiments, and analyze results to improve processes and recommend outage solutions.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Required Knowledge, Skills, Abilities &amp; Experience</b></h2>
</div><div><h3 class="jobSectionHeader"><b>Required Knowledge, Skills, Abilities &amp; Experience</b></h3>
<ul><li>Minimum 5-6 years of relevant experience in generator engineering.</li>
<li>knowledge in outage planning, and execution.</li>
<li>In-depth knowledge of engineering principles, theories, and practices, especially in generator stator and rotor diagnostics, repairs, and testing.</li>
<li>Proficiency in MS Office (Word, Excel, PowerPoint</li>
<li>Proficiency in understanding schematics and drawings.</li>
<li>Strong oral and written communication skills, including technical writing and customer service.</li>
<li>Experience in project management, team collaboration, and leadership roles.</li>
<li>Ability to conduct and interpret standard tests and measurements (e.g., high voltage electrical testing, DC hipot, EL CID).</li>
<li>Ability to function effectively both independently and as a member of a technical team.</li></ul><br>
<div></div>
<div>
In order to be a titled Engineering Technical Specialist, you must meet one of the following criteria:</div><br>
<div></div>
<ul>
<li>4-year Engineering Technology degree or 4-year degree in Engineering (not ABET-accredited); or</li>
<li>4-year degree in Physics, Math, Chemistry, Biology, Computer Engineering, or other technical discipline; or</li>
<li>4-year non-technical degree and post-graduate degree in Engineering Technology or Engineering (not ABET-accredited); or</li>
<li>Equivalent combination of education and relevant experience.</li>
</ul><ul><li>Excellent organization and personal computer skills, including applicable software programs.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Education Requirements</b></h2>
</div><div><p>
Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education: Bachelor</p>
<p>
Preferred Discipline(s): Engineering Technology, Physics, Biology, Computer Engineering</p>
<p>
Other discipline(s) may be substituted for the preferred discipline(s) listed above.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Licenses, Certifications, or Quals Description</b></h2>
</div></div><div></div><div><div><h2 class="jobSectionHeader"><b>Working Conditions</b></h2>
</div><div><div>Cold Up to 25%</div><div>
Confined spaces Up to 25%</div><div>
Dust / Grease / Oil Up to 25%</div><div>
Fumes Up to 25%</div><div>
Heat Up to 25%</div><div>
Loud Noise Up to 25%</div><div>
Office Work Environment 76 -100%</div><div>
Operating Machinery Up to 25%</div><div>
Outdoors Up to 25%</div><div>
Radiation Up to 25%</div><div>
Travel Up to 25%</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Other Working Conditions</b></h2>
</div></div><div></div><div><div><h2 class="jobSectionHeader"><b>Test Description</b></h2>
</div><div><p>
No Testing Required</p></div></div></div><br>
<p></p>
<p><b>Export Control</b></p><br>
<p><br>
Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.</p><br>
<p></p>
<p><b>Other Information</b></p><br>
<p><br>
We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more. To learn more about our benefits, click here dombenefits.com.</p>
<p>Dominion Energy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or individual with a disability.</p>
<p>You can experience the excitement of our company &ndash; it's the difference between taking a job and starting a career.</p></div>

Engineering Technical Specialist III

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Teknik Uzman

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