technical service specialist

EnerSys

<div><p>EnerSys Advanced Systems (EAS) is a specialized division of EnerSys&mdash;a global leader in stored energy solutions for industrial applications. EAS focuses on cutting-edge energy solutions for the <b>aerospace, defense, and medical industries</b>. As we continue to grow, we&rsquo;re looking for individuals who share a passion for these industries and want to be part of an innovative, dynamic team.</p><p>
Certain positions at EnerSys Advanced Systems require access to information or technology that is subject to the International Traffic in Arms Regulations (ITAR) and other U.S. government security regulations. Candidates for these positions should be a &ldquo;U.S. Person&rdquo; under ITAR (U.S. citizen, lawful permanent resident, or a refugee/asylee) and/or otherwise comply with ITAR requirements for access rights to be considered for a position.</p><p>
What We Offer:</p><ul><li><b>
Generous Time Off</b> &ndash; 3+ weeks of paid time off, plus 11 paid holidays</li><li><b>
Comprehensive Benefits</b> &ndash; Medical, dental, and vision coverage for employees and dependents at a discounted rate</li><li><b>
Financial &amp; Career Growth</b> &ndash; Life insurance, short-term disability, educational reimbursement, flexible spending accounts, and an employee stock purchase plan</li><li><b>
401(k) Matching</b> &ndash; 100% match at a 6% contribution level</li><li><b>
Innovative Culture</b> &ndash; We value excellence, teamwork, and long-term relationships with stakeholders, colleagues, and customers. Through innovative technology and ongoing training, we invest in our employees&rsquo; skills and career development.</li></ul><p>
At EAS, we don&rsquo;t just build batteries &ndash; we power systems and devices that protect not only individual citizens but communities across the world.</p><p>
If you&rsquo;re excited about working in an innovative, fast-paced, high-tech environment, where your contributions make a real impact, we&rsquo;d love to hear from you!</p><p>
Learn More About EAS</p><div><div><div><h2 class="jobSectionHeader"><b>
Job Purpose</b></h2></div><div><p>
Plans, coordinates, and generally supports activities concerned with installing batteries and associated equipment, investigating and resolving customer reports of technical problems with batteries and charging systems, and eliminating future operational or service difficulties by performing the following duties as listed in the Essential Duties &amp; Responsibilities section. This includes applications engineering efforts related to all Land, Sea &amp; Air products and chemistries.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Essential Duties and Responsibilities</b></h2></div><div><ul><li>
Follows all company policies and procedures as listed, but not limited to: warranty, safety, environmental, OSHA, DOT Hazmat, ISO9000 and AS9100.</li><li>
Occasionally travels to customer sites to inspect, evaluate, diagnose, and repair EnerSys batteries and associated equipment.</li><li>
Provides technical assistance to various EnerSys customers during storage periods, battery installations and maintenance availabilities.</li><li>
Coordinates with EnerSys laboratories for the removal, disassembly, and analysis of batteries to detect defects and/or better understand performance.</li><li>
Diagnoses and troubleshoots battery monitoring equipment as well as other associated vehicle (aircraft, land vehicle, submarine, robotic) electronic equipment related to EnerSys batteries.</li><li>
Provide technical support to end users through assistance in the selection of the appropriate product and battery technology followed by training on the proper use and maintenance of EnerSys batteries in their applications and then, as needed, help in resolving any application issues that may arise. Provide feedback to EnerSys Product Engineering so that continuous improvement in products is achieved and customer satisfaction is enhanced.</li><li>
Provide additional assistance on an as needed basis to other members of Sales, Service, and Engineering teams on special projects as they develop through the normal course of business. These could include, but are not limited to; customer visits, supplier visits, conference and trade show support, literature review and custom order reviews.</li><li>
Maintains a safe, orderly, and clean working environment.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><ul><li>
Minimum of 8 years of relevant industry experience and/or training</li><li>
Bachelor&rsquo;s degree in a technical discipline preferred; equivalent education plus industry or military experience considered</li><li>
Strong ability to read and interpret business, technical, and regulatory documents</li><li>
Effective written and verbal communication skills, including reports and presentations</li><li>
Proficient in mathematical calculations (percentages, proportions, geometry, algebra)</li><li>
Working knowledge of Microsoft Office, email, internet tools, and ability to learn EnerSys systems</li><li>
Ability to obtain and maintain a U.S. Government Confidential security clearance</li><li>
Willingness to travel overnight up to 25% for training, meetings, and customer support</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
General Job Requirements</b></h2></div><ul><li>
This position will work in an office setting, expect minimal physical demands.</li><li>
Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.</li><li>
Must be able to frequently bend; twist; reach; stoop; kneel or crouch.</li><li>
Must be able to differentiate colors.</li><li>
This position requires you to drive a company vehicle. Therefore, you must be able to pass the company&rsquo;s driving requirements. Certain vehicles may also require a specific drivers license and have additional driving requirements.</li></ul></div></div><p></p><p><br>
EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p><p></p><p><br>
We use artificial intelligence to screen, assess and select applicants for open positions, including for the purposes of reviewing and ranking application materials and scoring answers to application questions. Accordingly, decisions about your application and eligibility for employment with EnerSys may be made based exclusively on the automated processing of the personal information that you submit in your application materials.</p></div>

Senior Technical Service Specialist

Epiroc Careers

<div></div><div><div><b>Are you the &quot;Technical Field Specialist&quot; that Epiroc Turkiye, Surface Division (SRD) is looking for...?</b></div>
<div>
The successful candidate will be responsible from all technical support activities of the Surface Division (SRD) and the suitable candidate must reside Istanbul, Izmir or Ankara.</div><br>
<div></div>
<div><b>
Duties and Responsibilities</b></div><br>
<div></div>
<div>
<ul><li>Manage to sell exploration machines and their spare parts,</li></ul>
<ul><li>Identify customers and distributors' needs and propose added-value solutions and advise clients to optimize the performance of these tools by selecting and using the most suitable for each type ofterrain and situation,</li></ul>
<ul><li>Promote and advise customers in the selection of different diamond core drilling tools and reverse circulation tools, and perform site tests with customers to demonstrate the quality and value of the products offered,</li></ul>
<ul><li>Manage on-site installation, repair and maintenance,</li></ul>
<ul><li>Diagnose errors or technical problems and propose proper solutions,</li></ul>
<ul><li>Assist warranty claims and resolutions,</li></ul>
<ul><li>Ensure customer satisfaction and after sales follow-ups,</li></ul>
<ul><li>Support the sales team about conducting.</li></ul></div><br>
<div></div>
<div><b>
Knowledge, Skills and Experience Required</b></div><br>
<div></div>
<div>
<ul><li>Bachelor's degree, preferably in the field of mining, geology and civil engineering,</li></ul>
<ul><li>Min. 3 years of experience in core drilling and/or technical support in mining/exploration</li></ul>
<ul><li>Strong knowledge in areas related to mining, exploration or other drilling applications,</li></ul>
<ul><li>Drilling Experience/ knowledge in Reverse Circulation and Diamond Drilling,</li></ul>
<ul><li>Ability to write technical and other reports</li></ul>
<ul><li>Good command of English</li></ul>
<ul><li>Proficient in MS Office applications,</li></ul>
<ul><li>Willing to work flexible hours,</li></ul>
<ul><li>No traveling restrictions (domestic and international),</li></ul>
<ul><li>Must possess a valid Class B driver's license,</li></ul>
<ul><li>For male employees, having completed military service.</li></ul></div><br>
<div></div>
<div><b>
Required Competencies</b></div><br>
<div></div>
<div>
<ul><li>Time management and organization skills,</li></ul>
<ul><li>Communication skills,</li></ul>
<ul><li>Strong analytical thinking skills,</li></ul>
<ul><li>Teamwork skills,</li></ul>
<ul><li>Open to cooperation and continuous development,</li></ul>
<ul><li>Skilled at conducting competitive analysis,</li></ul>
<ul><li>Skilled at conducting marketing research.</li></ul></div><div></div><div><br>
<div><div><div><div><b>It all starts with people.</b> The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.</div>
<div>All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com</div></div></div></div></div></div><div></div>

Technical Field Specialist

Flexible IT

<div><b>Who We Are</b><br>
Flexible IT is Long Island&rsquo;s largest Managed Services Provider (MSP), with over 40 years of experience helping businesses streamline their technology. We specialize in IT support, consulting, cybersecurity, and compliance solutions, ensuring our clients stay ahead in an ever-evolving digital world. Our team is built around problem solvers who enjoy making technology work better for businesses. If this sounds like a good fit for you, apply today.<br>
<br>
As a<b> Technology Specialist</b>, you will be dedicated full-time to one of our valued clients &mdash; a Long Island-based company. Rather than rotating between multiple accounts, you will become the familiar, reliable IT presence for this organization. You will get to know their environment, their people, and their day-to-day needs, while always having the full Flexible IT team behind you when you need it.<br>
<br>
<b>What You Will Do</b><ul><li>
Serve as the dedicated on-site technology resource for a single client location</li><li>
Configure and support on-premises and cloud-based hardware and software</li><li>
Troubleshoot and resolve technical issues for end users across the organization</li><li>
Answer and address user inquiries, providing clear and helpful solutions</li><li>
Keep users and management informed about the status of open requests</li><li>
Document issues, resolutions, and recurring patterns accurately and consistently</li><li>
Identify opportunities to improve the client&rsquo;s technology environment and communicate them back to the Flexible IT team</li><li>
Escalate complex issues appropriately and follow through until resolved</li></ul><br>
<b>
What We Are Looking For</b><ul><li>
1&ndash;3 years of experience in technical support or IT services</li><li>
Experience working in or with an IT Managed Service Provider (preferred)</li><li>
Bachelor&rsquo;s degree in a related field (preferred)</li><li>
Experience with Microsoft 365 and Azure environments</li><li>
Strong communication and interpersonal skills</li><li>
Good note-taking and documentation habits</li><li>
Ability to prioritize and manage multiple tasks without things falling through the cracks</li><li>
A professional, personable demeanor &mdash; someone users genuinely enjoy working with</li><li>
Comfortable working independently while knowing when to loop in the team</li><li>
Valid driver&rsquo;s license required</li></ul><br>
<b>
Why You Will Like Working Here</b><ul><li>
A stable, consistent role where you can truly get to know one client and make a real impact</li><li>
Real-world experience that builds both technical and interpersonal skills</li><li>
The chance to work with autonomy while being backed by a seasoned MSP team</li><li>
A company that invests in its people with benefits and support that reflect that commitment</li></ul><br>
<b>
Benefits Include:</b><ul><li>
Health insurance</li><li>
Paid time off</li><li>
Retirement savings plan</li><li>
Certification reimbursement for relevant industry certifications</li></ul><br>
<b>
Pay and Perks:</b><br>
Flexible IT offers competitive compensation, outstanding benefits, and a culture built on autonomy, trust, and professional growth &mdash; and as a Flexible IT employee, that support travels with you wherever you&rsquo;re placed.<br>
Sound exciting? Apply today!<br>
<br>
Please note: This is a full-time, in-person position onsite at our client&rsquo;s location on Long Island, NY. This is not a remote or hybrid role.<p>
</p><p>K0ok2RfdoA</p></div>

Dedicated Onsite Technology Specialist

Spectrum

<div><b>This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.</b><div><br>
Experienced in a fast-paced call center environment? Able to troubleshoot a computer issue and then fix it? If so, you could find a home on the Local Site IT team at Spectrum.</div><div></div><div><br>
At Our Local Site IT team helps provide a positive customer experience by supporting the technology used by our customer service representatives to help deliver the exceptional services and experiences Spectrum is known for.</div><div><b><br>
BE PART OF THE CONNECTION</b></div><div>
As a <b>Technical Specialist I</b> you'll be responsible for troubleshooting hardware and software issues, managing system upgrades, and ensuring the smooth operation of call center technology. Key responsibilities include deploying and maintaining PCs, monitors, and peripheral devices, supporting VoIP and Webex calling systems, and collaborating with cross-functional teams to improve asset management and compliance. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a commitment to delivering high-quality service to ensure our call center agents can operate effectively and efficiently.</div><div></div><div><b><br>
WHAT OUR TECHNICAL SPECIALISTS ENJOY MOST</b></div><ul><li>
Setting up, updating, configuring, troubleshooting and repairing equipment in a call center environment</li><li>
Verifying the integrity of accessories and cleaning the equipment</li><li>
Installing RAM, hard drives and other PC components</li><li>
Keeping asset management data up to date and refreshing end-of-life PC equipment</li><li>
Analyzing, testing, evaluating and deploying new products and services</li><li>
Supporting remote/offsite access for end users</li></ul><div>
In this role you&rsquo;ll work individually and within a team in a call center environment. You&rsquo;ll excel if you have good communication and customer service skills to relate with end users, team members and support workers.</div><div><b><br>
WHAT YOU&rsquo;LL BRING TO SPECTRUM</b></div><div><i>
Required Qualifications</i></div><ul><li><b>
Experience</b>: Related IT Experience: 1+ Years; Customer Service Experience: 1+ Years</li><li><b>
Education</b>: Associate Degree in Information Technology, Computer Science or related field, or equivalent work experience</li><li><b>
Abilities</b>: Work with users locally and remotely; Ensure that all requests from user are logged and right procedures are followed; Prioritize and organize effectively; Work with little supervision; Able to lift up to 50 lbs</li><li><b>
Skills</b>: Proficient in using Microsoft Windows and Microsoft Office products; Installing, repairing and troubleshooting Windows-based PC computer hardware and PC components; Installing software, applications, and patches</li></ul><br>
#LI-CG1<br>
IPC145 2026-72604 2026
<br>
<br>
Here, our employees don&rsquo;t just have jobs, they're building careers. That&rsquo;s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.<br>
<br>
<br>
<br>
A qualified applicant&rsquo;s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.<br>
<br>
<b>Get to Know Us </b>Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet&reg;, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you&rsquo;ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.<br>
<br>
<b>Grow Your Career Here </b>We&rsquo;re committed to growing a workforce that reflects the customers and communities we serve &ndash; providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.</div>

Technical Specialist

LUCI Systems, LLC

<p><b>Company Overview </b></p><p>LUCI is the logical and elegant way to integrate, automate and operate real-time media (IPTV, Audio, LED Media Servers etc) and 3rd party platforms within an organization, visualized through a simple web interface. Using our complete, vertically integrated services team in-house allows for a drastic reduction of hardware, software and infrastructure complexities. LUCI removes the reliance on specialists, increases operational efficiencies and defines the technology strategy for our clients future. LUCI was founded in 2019, our office is based in Las Vegas, NV.</p><p>As a Technical Operations Support Specialist, you will play a key role in the success of our installations and ongoing maintenance processes. You will be working with a dockerized tech stack running on Linux, with applications including Next.js, Node.js, C# .NET, redis, SQLite3, and Elixir. This position requires a combination of technical expertise, customer interaction skills, and collaborative troubleshooting abilities.</p><p><b>Additional Note:</b> Although this role is primarily software deployment and support related, we also welcome candidates with backgrounds in IT, Networking, DevOps, or Information Security who would like to expand on their skillset. Your experience in these fields can bring valuable perspectives to our technical operations and support processes.</p><p><b>Responsibilities</b></p><ul><li><b>Client Installations:</b> Deploy our software platform remotely at client sites. This includes setting up and configuring software applications within our technology stack.</li><li><b>Maintenance and Support:</b> Provide ongoing support for existing installations, ensuring the smooth operation of the systems we manage. Troubleshoot and resolve technical issues promptly, upgrade when sensible.</li><li><b>Collaborative Troubleshooting:</b> Work closely with the development and engineering teams to diagnose and resolve complex technical issues. Provide detailed feedback to contribute to product improvements.</li><li><b>Documentation:</b> Create and update documentation for installation procedures, troubleshooting guides, and best practices. Ensure knowledge is shared effectively within the team.</li><li><b>Process Improvement:</b> Identify opportunities for process improvement in installation and maintenance workflows. Contribute to the development of standardized procedures.</li><li><b>Customer Interactions:</b> Maintain positive and effective communication with clients. Gather requirements, address concerns, and provide training as needed. Build and maintain strong client relationships.</li></ul><p><b>Qualifications</b></p><ul><li>Experience with Ubuntu, NIX, RHEL based systems and Dockerized applications.</li><li>Familiarity with Next.js, Node.js, C# .NET, redis, SQLite3, and Elixir.</li><li>Strong troubleshooting skills and the ability to solve complex technical problems.</li><li>Excellent customer service and communication skills.</li><li>Previous experience in a customer-facing role is a plus.</li><li>Proven ability to work collaboratively within a team.</li><li>Detail-oriented with a commitment to producing high-quality work.</li><li>AI Integration skills preferred</li></ul><p><b>Education and Experience </b></p><p>Previous experience in operations or technical support roles is preferred.</p><p>Bachelor's degree in a relevant field or equivalent work experience.</p><p>We value diverse technical backgrounds as adjacent expertise can complement our team's skill set and contribute to the robustness of our technical operations. We are looking for candidates with experience in IT, Networking, DevOps, or InfoSec that may find their skills particularly valuable in areas such as system integration, network optimization, automation of deployment processes, or enhancing security measures within our installations.</p><p><b>Benefits </b></p><p>You&rsquo;ll closely collaborate with our team based in Las Vegas and clients across the US. Our flexible approach, internal comms, and tech stack promote collaboration, communication, and camaraderie!</p><ul><li>Competitive compensation</li><li>Comprehensive medical, dental, vision, life, long-term disability and pet insurance.</li><li>2 weeks Mandatory Flexible time off, 2 weeks combined holiday</li><li>401(K) plan with company match</li></ul><p>If you are excited about the intersection of the latest development stacks, audio-visual technology, operations support, and customer interaction, we want to hear from you! Please submit your resume and cover letter detailing your relevant experience!</p><p>Job Type: Full-time</p><p>Pay: $60,000.00 - $80,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Compensation Package:</p><ul><li>Holiday pay</li><li>Yearly bonus</li></ul><p>Work Location: In person</p>

Technical Operations Specialist

Ingersoll-Rand

<div></div><div><p>Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.</p><br>
<br>
<p><b>Job Title:</b> Product Support Specialist<br>
<b>Location:</b> Davidson, NC<br>
<br>
<b>About Us:</b>
<br>
Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies &ndash; from compressors to precision handling of liquids, gasses, and powers &ndash; to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we&rsquo;re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.<br>
<br>
<b>Job Overview:</b>
<br>
Reporting to the Commercial Product Support Manager, this position is responsible for supporting end customers (equipment owners) and Retail Channel Partners within a multi-brand compressor product support structure. The role regularly includes parts identification, documentation request fulfillment, troubleshooting, warranty administration, and fulfillment of general post-sales requests for (but not limited to) the following commercial products and their ancillary equipment:</p>
<ul><li>Ingersoll Rand Small Reciprocating &amp; Small Rotary</li>
<li>DV Systems Small Reciprocating &amp; Small Rotary</li>
<li>Champion Small Reciprocating &amp; Small Rotary</li><br>
</ul><p><br>
<b>Responsibilities:</b>
</p><ul><li>Troubleshoot and diagnose failures on small compressed air equipment.</li>
<li>Provide parts identification, technical support, and warranty administration for end users and retail channel partners via phone, live chat, and email.</li>
<li>Acquire and maintain subject matter expertise in assigned air products, via classroom training, on-the-job training, and regular team interactions.</li>
<li>Regularly navigate and perform searches within a variety of databases.</li>
<li>Gain proficiency with support systems such as Salesforce, Tavant WMS, Oracle, etc.</li>
<li>Document support interactions within a case management system. Monitor and reply to web and email requests.</li>
<li>Create technical articles, videos, and troubleshooting tips for customers.</li>
<li>Participate as a Subject Matter Expert during relevant New Product Development (NPD) activities.</li>
<li>Fiscally responsible for parts valued from $10 to $4,000 USD.</li>
<li>Provide assistance and guidance to new team members as needed.</li>
<li>Manage multiple, simultaneous support cases via phone, chat, and email.</li>
<li>90% direct support responsibilities and 10% reliability responsibilities.</li>
<li>Phone Calls / Voice Messages - Per Day: 40-50</li>
<li>Emails / Text - Per Day: 30-40</li><br>
</ul><p><br>
<b>Requirements:</b>
</p><ul><li>High School Diploma.</li>
<li>3+ years of experience working with industrial equipment.</li>
<li>Experience and ability to work effectively acting on own initiative with minimal supervision requirement.</li>
<li>Basic knowledge of Microsoft Office applications.</li><br>
</ul><p><br>
<b>Preferences:</b>
</p><ul><li>Experience working with air compressors.</li>
<li>Knowledge of SAP, Oracle, Salesforce, and Windchill preferred.</li><br>
</ul><p><br>
<b>Core Competencies:</b>
</p><ul><li>Ability to analyze mechanical fitment and recognize physical discrepancies.</li>
<li>Ability to read and interpret technical drawings/schematics.</li>
<li>Effective technical writing skills and experience in creating clear and concise documents.</li>
<li>Willingness to develop a solid understanding of compressed air product operation, maintenance, and repair.</li>
<li>Demonstrated ability to function under pressure to meet tight deadlines and return customer equipment to operation.</li>
<li>The willingness and ability to perform hands-on equipment work, as required. Requires knowledge of safety procedures e.g. lock out/tag out, proper lifting practices, use of PPE to avoid personal injury, etc.</li>
<li>Keen understanding of systematic troubleshooting techniques and methodologies to diagnose failures on small equipment (&lt; 50HP).</li>
<li>Understanding of the principles of pneumatic control and small electrical components, including electric induction motors.</li>
<li>Sufficient experience and ability to work effectively, acting on own initiative with minimal supervision, is a requirement</li>
<li>Effective communication skills necessary to interact with peers and teams to resolve technical issues.</li>
<li>Planning and organizational skills with effective timely follow up.</li><br>
</ul><p><br>
<b>Travel &amp; Work Arrangements/Requirements:</b> 4 days onsite, 1 remote.<br>
<br>
<b>What We Offer:</b>
<br>
At Ingersoll Rand, we embrace a culture of personal ownership &mdash; taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.</p><br>
<br>
<p>Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.</p></div><div></div>

Product Support Specialist

City of Charlottesville

<div><div><div><h2 class="jobSectionHeader"><b>General Summary</b></h2></div><br>
<p></p><div><br>
<br>
Jefferson-Madison Regional Library is seeking candidates to be considered for the position of<b> Technical Services Specialist </b>for the Central Library<b> </b>who are highly motivated and who support JMRL's Mission Statement to foster personal growth and life-long learning for all by connecting people with ideas, information, and each other.<br>
<br>
<b>The preferred starting salary for this position is $17.27 hourly ($35,921.60 annually).</b> Starting offer is based on applicable education, experience and internal equity. This is a full-time, non-exempt, position which provides excellent benefits including 13 paid holidays, plus paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City's retirement options, gym membership reimbursement, and continuing education/training opportunities.<ul><li><b>
For a general summary of benefits offered by the City, please click the 'benefits' tab on this posting, or visit </b><b>https://www.charlottesville.gov/1047/Employee-Benefits</b><b>.</b></li><li><b>
The City of Charlottesville manages its own retirement system </b>and does not participate in VRS; however, the City has a Portability Agreement with VRS and there are certain provisions that must be met. If questions pertaining to the Portability Agreement, please contact the City's Benefits Administrator at 434-970-3462.</li></ul>
This full-time position performs work receiving, processing, and preparing materials for circulation, entering data into integrated library system database, at the Jefferson-Madison Regional Library (JMRL). Work is performed under the general supervision of the Supervising Technical Services Librarian.<br>
<br>
To read more about this position and the Jefferson-Madison Regional Library, please visit https://jmrl.org/</div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Responsibilities and Duties</b></h2></div>
<div><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The JMRL retains the discretion to add to or change the duties of the position at any time.</p><br>
<ul><li>
Processes and receives library materials, including books, audio-visual materials, kit materials, etc.</li><li>
Matches contents of shipments to packing slips and enters appropriate information into acquisition order records in the Integrated Library System software.</li><li>
Resolves errors in shipping and with vendors and keeps records of problems. Edits acquisition records to reflect receipt.</li><li>
Creates, edits, and maintains detailed electronic item records across multiple ILS (Integrated Library Systems) workflows for staff and public access.</li><li>
Prepares new library materials for circulation by covering, labeling, stamping, and adding stickers.</li><li>
Distributes processed materials to their ultimate destination based on item record coding.</li><li>
Amends library materials by reconciling discrepancies between labels and database, updating labeling to reflect current standards, and repairing physical damage.</li><li>
Processes incoming library materials for repair or to route items to various departments for replacement and withdrawal.</li><li>
Responds to and fulfills requests for labels and other materials from library employee&rsquo;s system wide.</li><li>
Opens and closes Jefferson-Madison Regional Library (JMRL) technical services department,</li><li>
Responsible for appropriate use and maintenance of JMRL equipment, tools, and other resources, including work time.</li><li>
Regular and reliable attendance.</li></ul><b>
Other Duties:</b><br>
<ul><li>
Performs additional duties to support operational requirements as apparent or assigned.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Education, Experience and Skills</b></h2></div>
<div><p><b>Minimum Qualifications: </b>Candidates may qualify by demonstrating the required knowledge and skills outlined for the job through experience(s) other than formal education.</p><ul><li>
Bachelor&rsquo;s degree and some related experience and basic desktop computer skills, including word processing and printing.</li></ul><div><b>
OR</b></div><ul><li>
Associate&rsquo;s degree and 3 years of related experience and basic desktop computer skills, including word processing and printing.</li></ul><div><b>
OR</b></div><ul><li>
High School diploma or GED and 5 years of related experience and basic desktop computer skills, including word processing and printing.</li></ul><div><b>
OR</b></div><ul><li>
An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.</li></ul><b>
Preferred Qualifications:</b><ul><li>
3 years of experience using library ILS (Integrated Library Systems)</li></ul><b>
Certifications/Licenses/Other Requirements:</b><ul><li>
Required to successfully pass a pre-employment background check.</li></ul><br>
<b>
KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS:</b><br>
<b>Job Knowledge:</b><ul><li>
Basic familiarity with the work to know common principles and terminology and to understand and solve simple problems.</li><li>
Working knowledge of library principles, practices, and procedures.</li><li>
Working knowledge of computer hardware and Microsoft Office software applications.</li></ul><b>
Reading:</b><ul><li>
Intermediate: ability to read and understand written materials such as newspapers, magazines, journals, multi-step instruction manuals, and reference materials.</li></ul><b>
Writing:</b><ul><li>
Intermediate: Ability to write reports, prepare materials such as business letters, explanations, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech.</li></ul><b>
Math:</b><ul><li><b>
Intermediate:</b> Ability to work with and understand number systems; simple formulas, practical application of fractions, percentages, ratios/proportions, and measurement such as technical specifications.</li></ul><b>
Communication Skills:</b><ul><li>
Basic: Provide standard information to and interacts with others outside direct reporting relationships on procedures or general policies. Interaction requires recognizing different points of view to ensure understanding and appropriate response. Establishes and maintains effective working relationships with co-workers and customers.</li></ul><b>
Independence and Decision-Making:</b><ul><li>
Requires General Direction: Normally performs the job by following general instructions or established standard operating procedures and/or policies. There is some discretion when making decisions among a few easily identifiable choices of the appropriate procedure or policy to apply to duties. Performance is reviewed frequently.</li></ul><b>
Technical Skills:</b><ul><li>
Skilled: Comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the assigned and apparent job responsibilities. Intermediate skill in Microsoft Office applications and/or departmental software.</li></ul><b>
Fiscal Responsibilities:</b><ul><li>
No budgetary/fiscal responsibilities.</li></ul><b>
Supervisory Responsibilities:</b><ul><li>
No responsibility for direction or supervision of others.</li></ul><b>
Other Characteristics:</b><ul><li>
Strong public service orientation.</li><li>
Tedious or exacting work.</li><li>
Frequent change of tasks.</li><li>
Performing multiple tasks simultaneously.</li><li>
May require dealing with angry, frustrated and/or upset individuals.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Physical Conditions &amp; Additional Information</b></h2></div>
<div><p><b>Physical Demands:</b></p><ul><li>
Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.</li><li>
Work requires pushing/pulling, standing for extended periods, stooping, bending, and carrying.</li><li>
Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.</li><li>
Ability to observe details at close range (within a few feet of the observer)</li></ul><b>
Machines, Tools, Equipment, Software and Hardware:</b><ul><li>
Typically requires use of standard office equipment and telephone, and related software and hardware; uses book trucks, carts and bins, and any other equipment as appropriate or as assigned.</li></ul><b>
Work Environment:</b><br>
<ul><li>
Work is performed in office environment where there may be exposure to computer screen for extended periods of time, monitor glare and dust.</li><li>
The noise level in the work environment is usually quiet.</li></ul></div><p></p>
</div><div></div><div><div><p>The City of Charlottesville is an Equal Opportunity Employer and supports workforce diversity at all levels of the organization. The City prohibits discrimination on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by federal, state or local laws. The City is dedicated to this with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.</p><br>
<p></p>
<p>Requests for reasonable accommodation by individuals with disabilities may be requested by contacting Human Resources at (434) 970-3490 or hr@charlottesville.gov.</p><br>
<p></p>
<p><i>The City of Charlottesville conducts job related background checks, reference checks, and pre-employment drug tests, in accordance with federal, state, and local law, of applicants who reach the final stages of the employment selection process. The City&rsquo;s policy has not changed because of the decriminalization of marijuana in the Commonwealth of Virginia. Marijuana remains an illegal drug under federal law, and it continues to be a violation of the US Department of Transportation regulations and the City&rsquo;s policy prohibiting employees from testing positive for marijuana.</i></p></div></div></div>

Library - Full-Time Technical Services Specialist

Search 10000+ Technical service specialist jobs near you this April. New roles added regularly across leading industries. Apply today.