technical services assistant

Phoenix Travel Management (Pvt) Ltd

We&rsquo;re Hiring: IT Assistant (Travel Technology)Islamabad | TripWizard.pkTripWizard.pk is a growing travel-tech platform, and we&rsquo;re looking for an IT Assistant with hands-on experience in OTA platforms, GDS (Amadeus), and payment gateway integrations.Role OverviewYou will support booking systems, airline and GDS integrations, payment workflows, and technical operations. The role suits candidates with experience in travel agencies, OTAs, or airline systems.Key Responsibilities* Support OTA and airline booking platforms* Assist with GDS integrations and ticketing issues* Monitor bookings, payments, and transactions* Coordinate with IPGs for settlements, chargebacks, and issue resolution* Manage system access, user roles, and configurationsRequirements* 1&ndash;3 years experience in travel-tech or OTA environment* Understanding of booking workflows and payment gateways* Basic knowledge of Amadeus GDS* Strong problem-solving and coordination skillsApply at: careers@tripwizard.pkJob Type: Full-timePay: From Rs45,000.00 per monthWork Location: In person

IT Assistant (Travel Technology)

ALFANAR ELECTRICAL SYSTEMS LLC

Job Description:We are seeking a motivated and skilled IT Technical Assistant to join our team. The ideal candidate will have experience in Microsoft client operating systems &amp; network troubleshooting. This role involves providing technical support to our staff and ensuring the smooth operation of our IT systems.Responsibilities:<ul><li>Provide technical support for Microsoft's latest client operating systems</li><li>Troubleshoot and resolve network issues, including connectivity problems and configuration errors.</li><li>Diagnose and repair printer issues, including hardware malfunctions and software conflicts.</li><li>Assist in the installation, configuration, and maintenance of hardware and software.</li><li>Respond to user requests for technical assistance via email, phone, and in person.</li><li>Maintain accurate records of repairs, maintenance, and support requests.</li><li>Conduct routine checks and monitor system performance.</li><li>Provide training and guidance to users on the use of IT systems and software.</li><li>Manage IT stock, including inventory tracking and procurement.</li><li>Ensure IT security best practices are followed.</li><li>Utilize IT ticketing systems to track and resolve issues, ensuring all tickets are completed within the approved Service Level Agreement (SLA) timeframes.</li><li>Stay up-to-date with the latest technology trends and developments.</li></ul>Requirements:<ul><li>Proven experience in technical support, specifically with Microsoft client operating systems.</li><li>Strong knowledge of network troubleshooting and printer maintenance.</li><li>Familiarity with IT ticketing systems and the ability to resolve tickets within SLA timeframes.</li><li>Knowledge of IT stock management.</li><li>Understanding of IT security best practices.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Good communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Relevant Qualification: Diploma in IT or Engineering</li><li>Relevant Certifications: Microsoft Certified: Modern Desktop Administrator Associate, CCNA. CompTIA A+.</li></ul>Preferred Qualifications:<ul><li>Experience with remote support tools and ticketing systems.</li><li>Familiarity with IT security best practices.</li><li>Basic knowledge of server administration.</li></ul>Job Type: Full-timePay: From AED4,500.00 per monthEducation:<ul><li>Diploma (Required)</li></ul>Experience:<ul><li>on the same field: 4 years (Required)</li></ul>

Technical Support Assistant

Traditions by Saleem Fabrics

IT Intern &ndash; Job DescriptionWe are looking for a motivated IT Assistant to assist our IT department in maintaining and supporting daily technology operations across all branches.Key Responsibilities:<ul><li>Assist in maintaining IT infrastructure including LAN/WAN, POS systems, and CCTV surveillance.</li><li>Support in diagnosing and resolving hardware, software, and basic network issues.</li><li>Help coordinate with external vendors for equipment maintenance and system upgrades.</li><li>Provide basic support for firewall and VPN configuration and monitoring.</li><li>Perform data entry and assist users in Oracle modules under supervision.</li><li>Help document IT procedures, system updates, and workflow changes.</li><li>Assist in creating and updating Excel-based performance dashboards.</li><li>Maintain records of IT assets, software licenses, and service logs.</li><li>Provide remote support using tools like TeamViewer and AnyDesk.</li><li>Learn and support basic tasks like software installation, system setup, and troubleshooting.</li><li>Manage multiple tasks and assist with day-to-day IT support activities as needed.</li></ul>Job Type: Full-timeWork Location: In person

IT Technical Support Assistant

Keolis.MHI

Assist the system Team Leader/technician in carrying out all level of preventive and corrective maintenance activities.
Assist the system Team Leader/technician in identifying areas of concern and support the rectification of this items.
Take guidance from the system Team Leader/technician and provide PM / CM tasks where required.
Carry out repair and maintenance work with the use of hand, machine, electrical and electronic tools and reference to technical drawings, signalling schematics, manuals, procedures and instructions.
Replace faulty equipment, handover/taken back to the electronics workshop for repair.
Ensure the maintenance tools and equipment are maintained in good condition both before and after job activities.
Assist the systems Team Leader and / or other technical support staff to implement complex systems or new projects.
Perform shift and emergency duties when required.
Perform and carry out duties as instructed/ directed by the system Team Leader.
Able to work independently and in a team.
Able to Communicate safety critical messages where required.
Key Skills
Able to update daily work progress through simple and detailed reports.
Possess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.
Should have strong organizational skills, detail oriented, and the ability to handle multiple priorities.
Hold a valid driving license with good driving skill and experience will be added advantage.
Strong technical mind, and ability to grasp the complexity of Metro assets design and functioning.
Innovative in finding solutions.
Knowldge Required
Working knowledge of basic tools for electrical/ mechanical services.
Experience
1/ 2 years work experience as a qualified technician in maintaining Dubai Metro assets or equivalent systems will be added advantage.

E&M Technical Assistant (ATC)

Mapa Group

<div>
 
 
 
 About Us:
 
 
 
 
 At MAPA, we are a globally recognized engineering and construction company with a footprint that extends across three continents. Our unwavering commitment to excellence and relentless pursuit of quality and performance have set us apart as industry leaders. We are at the forefront of innovation in the engineering and construction landscape, redefining boundaries and consistently raising the bar for excellence.
 
 
 
 
 
 We are seeking a highly qualified
 
 Technical Office Engineer
 
 to join our projects in Kingdom of Saudi Arabia.
 
 
 The ideal candidate will possess strong technical competencies, hands-on experience with international standards, and the ability to coordinate effectively with multidisciplinary teams on large-scale construction works.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Oversee and coordinate construction activities in line with approved drawings, specifications, and project schedules.
 </li>
 <li>
 Manage and coordinate subcontractors and suppliers, ensuring compliance with contractual, technical, and quality requirements.
 </li>
 <li>
 Review, interpret, and control technical drawings, shop drawings, and contract documents.
 </li>
 <li>
 Prepare and follow up on technical documentation, method statements, and construction-related reports.
 </li>
 <li>
 Ensure effective
 
 i
 
 nterdisciplinary coordination among Civil, Electrical, Mechanical, and Architectural/Finishes teams.
 </li>
 <li>
 Monitor construction progress and support problem-solving
 
 
 for technical and site-related challenges.
 </li>
 <li>
 Coordinate with international consultants and ensure compliance with international standards and specifications.
 </li>
 <li>
 Report regularly to project management and contribute to efficient site reporting and documentation processes.
 </li>
 </ul>
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Civil Engineering.
 </li>
 <li>
 Minimum 5 years of experience in construction projects, with a strong focus on international mega projects.
 </li>
 <li>
 Strong proficiency in AutoCAD and Primevera is an asset.
 </li>
 <li>
 Demonstrated ability to prepare and review technical documentation and shop drawings.
 </li>
 <li>
 Experience in subcontractor and supplier management.
 </li>
 <li>
 Ability to manage and coordinate multidisciplinary teams.
 </li>
 <li>
 Fluent in English (written and spoken).
 </li>
 <li>
 Ability to perform effectively in fast-paced and high-pressure construction environments.
 </li>
 </ul>
</div>

Technical Office Engineer (Located in Kingdom of Saudi Arabia)

DXC Technology

<ul><div>Job ID: 51569149</div>
<div>Location: Riyadh, Saudi Arabia</div>
<div>Category: Software Engineering</div>
<div>Employment Type: Full time</div></ul>
 <div>Job Description:
Key Responsibilities
1. Requirements Gathering &amp; Process Mapping
<ul><li>Participate in discovery workshops with legal stakeholders.</li></ul>
<ul><li>Translate legal processes (intake, matter management, contract review, litigation workflows, etc.) into clear functional requirements.</li></ul>
<ul><li>Provide insight into legal terminology, regulatory obligations, and operational nuances.</li></ul>
<ul><li>Support creation of process maps and user stories that reflect legal standards.</li></ul>
2. Act as a Bridge Between Legal Teams and ServiceNow Delivery
<ul><li>Serve as the domain expert to inform designers, BAs, and developers.</li></ul>
<ul><li>Clarify legal context behind workflows, approvals, confidentiality requirements, and decision points.</li></ul>
<ul><li>Ensure technical solutions align with real-world legal practice.</li></ul>
3. Workflow Validation &amp; Compliance Alignment
<ul><li>Review proposed designs and configurations to ensure they reflect correct legal logic.</li></ul>
<ul><li>Identify legal risks, compliance constraints, or mandatory steps that must be preserved.</li></ul>
<ul><li>Validate ServiceNow LSD workflows for accuracy, completeness, and legal integrity.</li></ul>
4. Legal Roles, Permissions &amp; Access Control Guidance
<ul><li>Advise on legal role structures (e.g., General Counsel, Paralegal, Legal Admin).</li></ul>
<ul><li>Define access rules based on ethics, confidentiality, privilege, and jurisdictional requirements.</li></ul>
<ul><li>Support creation of role-based access models.</li></ul>
5. Testing &amp; Quality Assurance (UAT Support)
<ul><li>Develop test cases representing real legal scenarios and exceptions.</li></ul>
<ul><li>Participate in User Acceptance Testing to validate legal workflows, templates, forms, and matter handling.</li></ul>
<ul><li>Sign off on legal accuracy and operational fit.</li></ul>
6. Documentation &amp; Governance Support
<ul><li>Assist in drafting process documentation, user guides, and legal workflow definitions.</li></ul>
<ul><li>Support governance decisions on template management, document handling, and workflow updates.</li></ul>
<ul><li>Advise on ongoing operational improvements post&ndash;go-live.</li></ul>
7. Change Management &amp; User Adoption
<ul><li>Support onboarding and training of legal users by explaining system logic in legal terms.</li></ul>
<ul><li>Help legal staff understand how ServiceNow supports compliance, workflow transparency, and efficiency.</li></ul>
<ul><li>Act as a trusted liaison between the implementation team and legal department.</li></ul>
&mdash;
Required Qualifications
Education &amp; Knowledge
<ul><li>Bachelor of Law, or equivalent legal education.</li></ul>
<ul><li>Strong understanding of legal operations, workflows, and terminology.</li></ul>
<ul><li>Knowledge of legal intake processes, matter management, or contract lifecycle workflows.</li></ul>
Experience
<ul><li>Experience working with legal departments, law firms, or legal operations teams.</li></ul>
<ul><li>Familiarity with digital transformation or workflow automation projects (ServiceNow experience preferred but not mandatory).</li></ul>
<ul><li>Experience aligning legal processes with operational or technical systems.</li></ul>
Skills
<ul><li>Excellent communication, able to explain legal concepts to technical teams.</li></ul>
<ul><li>Strong analytical and problem-solving skills.</li></ul>
<ul><li>Ability to map legal processes and define requirements clearly.</li></ul>
<ul><li>Understanding of confidentiality, privilege, and compliance constraints.</li></ul>
&mdash;
Preferred Qualifications
<ul><li>Prior experience with ServiceNow LSD, Legal Operations technology, or legal workflow tools.</li></ul>
<ul><li>Experience in cross-functional implementation teams.</li></ul>
<ul><li>Knowledge of data privacy regulations impacting legal workflows (GDPR, CCPA, etc.).</li></ul>
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
<div>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.<div></div>
.</div></div>

ServiceNow Technical Legal Advisor

Karani Group of Companies

<ul><li>Manage and operate DM portals efficiently </li><li>Prepare and analyze reports using advanced Excel functions</li><li>Review and modify technical drawings with AutoCAD </li><li>Assist in project planning, scheduling, and documentation </li></ul>

Technical Assistant

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