technical services consultant

Cognizant

About the role
<br>As a Technical Consultant, you will make an impact by designing, developing, and implementing ServiceNow solutions that help clients modernize their operations and achieve their business objectives. You will be a valued member of the ServiceNow delivery team and work collaboratively with project managers, technical consultants, business analysts, and customer stakeholders to deliver high-quality platform solutions.
<br>In this role, you will contribute across the full project lifecycle, including requirements analysis, platform configuration, solution development, integrations, testing, and deployment. Depending on experience level, you may also mentor team members, lead technical workstreams, and help uphold development standards and best practices across project teams.
<br><br>
<b>In this role, you will:</b><br>
Design, develop, configure, and support ServiceNow applications, workflows, and platform capabilities that align with client business requirements.
<br>Build and maintain integrations between ServiceNow and third-party systems using web services, APIs, and development best practices.
<br>Collaborate with project teams and customer stakeholders to analyze requirements, identify risks, resolve technical issues, and deliver successful solutions.
<br>Produce and maintain technical documentation, support testing activities, and ensure all deliverables meet established quality standards.
<br>Contribute to project delivery by providing status updates, supporting solution design activities, and continuously improving development practices and technical assets.
<br><b>Technical Consultant II:</b> Mentor and guide less experienced team members, review technical deliverables, and take ownership of more complex solution development activities with minimal supervision.
<br>Work model
<br>We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the Americas region. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
<br>The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
<br><br>
What you need to have to be considered
<br>Bachelor’s degree or equivalent qualification in Software Engineering, Computer Science, Electronic Engineering, Information Technology, or a related technical discipline.
<br>2+ years of ServiceNow platform development and configuration experience with demonstrated project success.
<br>1+ year of experience in software development, consulting, service management, or a related technical field.
<br>ServiceNow Certified System Administrator (CSA) certification.
<br>Hands-on experience developing solutions using JavaScript, HTML, CSS, and modern web technologies.
<br>Experience building integrations between ServiceNow and external systems using REST APIs and web services.
<br>Knowledge of software development lifecycle (SDLC) practices and Agile delivery methodologies.
<br>Experience troubleshooting, debugging, testing, and supporting enterprise applications.
<br>Strong communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders.
<br>Ability to manage priorities, work independently, and deliver high-quality results in a collaborative environment.
<br>These will help you stand out
<br>Experience with ServiceNow ITSM, ITAM, CMDB, SACM, or other ServiceNow product suites.
<br>Proven experience in an additional ServiceNow product line beyond System Administrator foundations.
<br>Knowledge of ITIL processes and service management best practices.
<br>Experience supporting enterprise-scale ServiceNow implementations and integrations.
<br>Strong documentation, solution design, and technical analysis capabilities.
<br>Experience reviewing code, test plans, and technical deliverables.
<br><b>Technical Consultant II:</b> Demonstrated experience mentoring junior consultants and providing technical leadership within project teams.
<br>Proven ability to identify opportunities for process improvement and contribute to delivery best practices.
<br>Applicants will be accepted till 08/30/2026
<br>Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
<br><ul>
<li>Please note, this role is not able to offer visa transfer or sponsorship now or in the future*</li>
</ul>
The annual salary for this position will be in the range of $108K - $125K depending on experience and other qualifications of the successful candidate
<br>This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
<br><b>Benefits:</b> Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
<br>Medical/Dental/Vision/Life Insurance
<br>Paid holidays plus Paid Time Off
<br>401(k) plan and contributions
<br>Long-term/Short-term Disability
<br>Paid Parental Leave
<br>Employee Stock Purchase Plan
<br>We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Technical Consultant

Linnk Group

<div>
 <p>
  <strong>
   Greetings from Linnk Group!!
  </strong>
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <strong>
   Job Title: Cortex Technical Consultant
  </strong>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Saudi Arabia
 </p>
 <p>
  <strong>
   Contract:
  </strong>
  Yearly Renewable
 </p>
 <p>
  We are hiring an experienced
  <strong>
   Cortex Technical Consultant
  </strong>
  to join a leading banking project in Saudi Arabia.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Support Cortex implementation, upgrades, and maintenance.
  </li>
  <li>
   Deploy application packages across Development, UAT, and Production environments.
  </li>
  <li>
   Troubleshoot technical issues and provide production support.
  </li>
  <li>
   Work with project and infrastructure teams to ensure smooth project delivery.
  </li>
  <li>
   Support system configuration, testing, and post-deployment activities.
  </li>
  <li>
   Maintain Cortex solutions using Linux, Java, and Oracle technologies.
  </li>
 </ul>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   5&ndash;8 years of hands-on experience with Cortex.
  </li>
  <li>
   Strong banking domain experience.
  </li>
  <li>
   Good knowledge of Linux, Java, and Oracle.
  </li>
  <li>
   Must be currently based in Saudi Arabia (KSA).
  </li>
 </ul>
 <p>
  📩 If you are interested in for the role, please do share your CV to Athira.AR@linnk.com
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
</div>


Cortex Technical Consultant

Ingram Micro

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>It's fun to work in a company where people truly BELIEVE in what they're doing!
</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><p>Job Description:
</p></div></div></div></div></div></div></div><p><b>Technical Presales Consultant -DELL Technologies (Egypt)
</b></p><p></p><div><div><h2 class="jobSectionHeader"><b>Let's shape tomorrow.
</b></h2><p><b>Your ambition empowers tomorrow's technology, today.
</b></p><p></p><p>At Ingram Micro, we help businesses realize the promise of technology. As a global technology company reaching nearly 90% of the world's population, we connect people, technology, and opportunity through innovative solutions and services across 57 countries. Here, you'll be part of a culture where progress is felt, shared, and driven by the people who power it every day.
</p></div><p></p><div><p><b>The Opportunity
</b></p><p>We're looking for a <b>Technical Presales Consultant - </b><b>DELL Technologies </b>to join our Infrastructure Solutions team and serve as a trusted technical advisor to partners and customers. In this role, you'll help organizations solve complex business challenges through innovative Dell Technologies solutions, while seeing the direct impact of your expertise across customers, partners, and the broader technology ecosystem.
</p><p></p><p><b>What You'll Do
</b></p><p>You'll design, architect, and position Dell EMC storage solutions, including SAN and NAS environments, tailored to customer needs. Working closely with sales teams, partners, and vendor stakeholders, you'll provide expertise in data protection, backup and recovery, networking, and virtualized infrastructures.
</p><p>Beyond designing solutions, you'll lead technical discussions, deliver customer presentations and demonstrations, and build trusted relationships that enable customers to make informed technology decisions. Every project presents an opportunity to take ownership, solve meaningful challenges, and contribute to outcomes that move businesses forward.
</p></div><p></p><div><p><b>What You'll Bring
</b></p><p>We're looking for a technically strong and customer-focused professional with:
</p><ul><li><p>5&ndash;7 years of presales, solution architecture, or technical consulting experience.
</p></li><li><p>Expertise in Dell EMC storage technologies, SAN/NAS solutions, and data protection platforms.
</p></li><li><p>Strong understanding of enterprise networking and infrastructure concepts.
</p></li><li><p>Experience with VMware vSphere and Microsoft Hyper-V environments.
</p></li><li><p>Excellent communication, presentation, and stakeholder management skills.
</p></li><li><p>Dell Technologies certifications preferred.
</p></li></ul><p></p><p><b>Why Join Ingram Micro?
</b></p><p>At Ingram Micro, your growth is supported by a collaborative environment where learning, mentorship, and global career opportunities are part of the everyday experience. You'll work alongside talented colleagues across teams and geographies, sharing knowledge, solving challenges together, and helping one another succeed. Because when people grow here, progress grows with them.
</p><p>Just as importantly, we believe how we work matters as much as what we achieve. We value integrity, accountability, and the courage to take initiative. You'll be empowered to make decisions, contribute ideas, and help shape the future of technology while being supported by a culture built on trust and respect.
</p><p></p><p>If you're passionate about technology, enjoy solving customer challenges, and want a career where your work has a visible impact, we'd love to hear from you
</p></div></div><p></p><div><b>Let's shape tomorrow.
</b></div><p></p><p>#LI-SMR1</p></div><p></p>

Technical Presales Consultant -DELL Technologies

Charles River Development

<div>
 <strong>
  <strong>
   Who We Are Looking For
   <br/>
   <br/>
  </strong>
 </strong>
 Charles River are looking to expand their established Implementation Services Team. The Consultant is responsible for all aspects of implementation for the Charles River IMS. They will need to become a product expert in a short amount of time and remain up-to-date as product and industry changes require. A Consultant needs to manage the competing demands of the clients to whom the he or she is assigned, operating administratively as well as hands-on. In depth training will be provided at our London office (5 weeks).
 <br/>
 <br/>
 The ideal candidate will have a mixture of asset management/business knowledge, business analysis, project experience, relationship management and implementation experience. They will be comfortable running a large and complex implementation project, dealing with all the associated issues, either individually or as part of a larger team.
 <br/>
 <br/>
 <strong>
  Why this role is important to us
  <br/>
  <br/>
 </strong>
 The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created first open front-to-back platform - State Street Alpha, that was launched in 2019.
 <br/>
 <br/>
 Join us if delivering next generation infrastructure, using emerging technologies like AI and Blockchain sounds like a challenge you are up for.
 <br/>
 <br/>
 <strong>
  <strong>
   What You Will Be Responsible For
   <br/>
   <br/>
  </strong>
 </strong>
 As Consultant - Implementation Services you will be responsible for:
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 <ul>
  <li>
   Day to day management of an implementation project from a CRD perspective
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   Interpreting workflow analysis documents and the conversion of these documents into specifications for CR IMS configuration to ensure Best Practice delivery
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  <li>
   Providing on-going communication and evaluation of project status to the client and Charles River Project Manager
  </li>
  <li>
   Providing a single point of contact for a Client during the Implementation project.
  </li>
  <li>
   Undertaking the daily execution of the project plan steps
  </li>
  <li>
   Ensuring that the Client&rsquo;s needs are understood and documented
  </li>
  <li>
   Providing proactive leadership in a Client&rsquo;s utilization of CRD products and services
  </li>
  <li>
   Facilitating conference calls &amp; meetings with other consultants and product experts
  </li>
  <li>
   Communicating pertinent information on upgrades and major releases
  </li>
  <li>
   Managing training and consulting resource requests
  </li>
  <li>
   Monitoring and assisting with the issue escalation process
  </li>
  <li>
   Responding to additional product requests
  </li>
  <li>
   Managing the co-ordination of work undertaken by CRD&rsquo;s representatives in other locations for the implementation
  </li>
  <li>
   Maintain a general awareness of industry changes/trends
  </li>
  <li>
   The role involves extensive travel and can involve spending up to 5 days per week on a client site within the EMEA region.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   What We Value
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Extensive experience in a similar role implementing financial systems.
  </li>
  <li>
   Strong Front Office experience (order management, dealing with Fund Managers/Traders)
  </li>
  <li>
   Applications experience with Charles River Investment Management System or Equivalent (competitor)
  </li>
  <li>
   Good Investment Management and market instrument knowledge &ndash; Front Office workflows; Fixed Income/derivatives, Equity, Compliance, IBOR, PMA, Ex-Ante and Ex-Post Risk and Scenario Analysis
  </li>
  <li>
   A specific previous area of focus e.g. Risk systems, IBOR, Scenario Analysis is desirable
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
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  <strong>
   Education &amp; Preferred Qualifications
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   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Fluency in a second European Language is highly desirable
  </li>
  <li>
   University degree &ndash; ideally in a Finance or Technology discipline.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Additional Requirements
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   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Have superior client facing skills
  </li>
  <li>
   Some technical knowledge, ideally SQL
  </li>
  <li>
   Experience dealing with users or clients from either a technical or business area
  </li>
  <li>
   Comfortable making presentations covering business, technical or sales
  </li>
  <li>
   Experience managing/coordinating projects and a demonstrable understanding of the project life-cycle.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   About State Street
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  What we do.
 </strong>
 State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we&rsquo;re making our mark on the financial services industry. For more than two centuries, we&rsquo;ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data &amp; analytics, investment research &amp; trading and investment management to institutional clients.
 <br/>
 <br/>
 <strong>
  Work, Live and Grow.
 </strong>
 We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You&rsquo;ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
 <br/>
 <br/>
 <strong>
  Inclusion, Diversity and Social Responsibility.
 </strong>
 We truly believe our employees&rsquo; diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
 <br/>
 <br/>
 State Street is an equal opportunity and affirmative action employer.
 <br/>
 <br/>
 Discover more at StateStreet.com/careers
 <br/>
 <br/>
 <strong>
  <strong>
   About State Street
   <br/>
   <br/>
  </strong>
 </strong>
 Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
 <br/>
 <br/>
 We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you&rsquo;ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
 <br/>
 <br/>
 As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
 <br/>
 <br/>
 Discover more information on jobs at StateStreet.com/careers
 <br/>
 <br/>
 Read our CEO Statement
 <br/>
 <br/>
 Job ID: R-781477
</div>


Technical Consultant, Implementation Services, Charles River Deveopment, Officer

Texas State University

<div><div><h2 class="jobSectionHeader"><b>Posting Information</b></h2>
<div><div><div>Posting Information
</div><p></p><div><div><div><div><b>Posting Number</b></div> <div>2026699</div>
</div><br>
<div><div><b>Posting/Functional Title</b></div> <div>User Services Consultant I</div>
</div><br>
<div><div><b>University Pay Plan Title</b></div> <div>User Services Consultant I</div>
</div><br>
<div><div><b>Location</b></div> <div>San Marcos</div>
</div><br>
<div><div><b>Department</b></div> <div>Client Solutions</div>
</div><br>
<div><div><b>Recruitment Type</b></div> <div>Open Recruiting</div>
</div><br>
<div><div><b>Job Type</b></div> <div>Full-Time</div>
</div><br>
<div><div><b>Funding Source</b></div> <div>Permanent</div>
</div><br>
<div><div><b>Monthly Salary</b></div> <div>$4,002.00</div>
</div><br>
<div><div><b>Job Category </b></div><div>Non-Exempt</div>
</div><br>
<div><div><b>Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.</b></div>
<ul><li>Experience providing customer service, technical support, or application support in a professional environment.</li>
<li>Ability to troubleshoot technology issues, identify potential causes, and guide users through appropriate solutions.</li>
<li>Strong verbal and written communication skills, including the ability to explain technical information to individuals with varying levels of technical experience.</li>
<li>Ability to provide support through multiple communication channels, including phone, email, chat, remote-support tools, and in-person interactions.</li>
<li>Strong organizational skills and attention to detail, including the ability to accurately document, track, and update incidents and service requests.</li>
<li>Ability to manage multiple priorities, meet deadlines, and provide timely follow-up on customer requests.</li>
<li>Commitment to providing professional, courteous, and customer-focused service.</li>
<li>Ability to create, maintain, and update technical documentation, knowledge articles, and user-support resources.</li>
</ul>
</div><br>
<div><div><b>Preferred Qualifications</b></div>
<ul><li>2+ years of previous customer service experience.</li>
<li>Experience providing technical support or help desk services in a higher education environment.</li>
<li>Experience using an IT service management or ticketing platform, such as TeamDynamix, ServiceNow, Jira Service Management, or a comparable system.</li>
<li>Experience using remote support tools to troubleshoot and resolve desktop, application, and connectivity issues.</li>
<li>Experience using desktop management tools to support and administer Windows and Apple devices.</li>
<li>Experience diagnosing, troubleshooting, and repairing computer hardware and software issues.</li>
<li>Experience installing, configuring, and supporting operating systems and applications, including Windows, macOS, Microsoft 365, Google Workspace, Adobe applications, SAP, and other productivity software.</li>
<li>Knowledge of customer service, incident management, troubleshooting, and technical support best practices.</li>
<li>Experience documenting technical issues, resolutions, and support activities in a service management system.</li>
<li>Experience with basic IP troubleshooting and using network diagnostic tools or test equipment</li>
</ul>
</div><br>
<div><div><b>Job Description</b></div>
<div>The IT Assistance Center (ITAC) in the division of Information Technology is seeking a professional to work within a customer-focused team to provide technical support to the Texas State University community. This position is responsible for responding to and resolving requests for assistance with various computer applications and processes including software installation and troubleshooting, hardware diagnosis, network and telecommunication troubleshooting, and consulting on technology topics. Service is primarily delivered over the phone, but also via remote administration, chat, e-mail, walk-up, and occasional on-site visits. The User Services Consultant reports to the Assistant Director in ITAC.</div>
</div><br>
<div><div><b>Job Duties</b></div>
<ul><li>Provide technical support for hardware, software, network connectivity, and processes, ensuring quality service by upholding customer service standards.</li>
<li>Address and resolve incidents and service requests promptly and efficiently through phone support, remote administration, web-chat, email, face-to-face interactions, and occasional on-site visits.</li>
<li>Assist users with best practices, advanced uses, and problem-solving strategies to meet their technological needs.</li>
<li>Maintain consistent communication with customers during the resolution process, ensuring accurate documentation of user records and incidents in the service management ticket system. Properly log, track, and update tickets.</li>
<li>Serve as a liaison between customers and internal IT support teams to ensure accurate issue interpretation and routing for solutions that cannot be resolved by the Client Solutions team.</li>
<li>Review and update documentation for standard operating processes and procedures, as well as knowledge articles for ITAC personnel.</li>
<li>Stay updated with evolving technologies and current methodologies. Conduct research on new and emerging technologies that could have an impact on the TXST computing environment and report your findings.</li>
<li>Monitor personal service levels and metrics to strive for continuous improvement.</li>
<li>Engage in assigned projects and activities, ensuring all deadlines are met.</li>
</ul>
</div><br>
<div><div><b>Additional Information to Applicants</b></div>
</div><br>
<div></div><div><div><b>Job Open Date</b></div> <div>07/24/2026</div>
</div><br>
<div><div><b>Job Close Date (posting closes at midnight)</b></div>
</div><br>
<div></div><div><div><b>Open Until Filled</b></div> <div>Yes</div>
</div><br>
<div><div><b>Normal Work Days</b></div> <div>Monday, Tuesday, Wednesday, Thursday, Friday</div>
</div><br>
<div><div><b>Normal Work Hours Start</b></div> <div>8:00AM</div>
</div><br>
<div><div><b>Normal Work Hours End</b></div> <div>5:00PM</div>
</div><br>
<div><div><b>Posting Notices</b></div>
</div><br>
<div></div><div><div><b>Legal and Required Notices</b></div>
<div><div>Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.<br>
<br>
Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.<br>
</div><div>In accordance with federal law, all new employees must complete the Form I-9 and provide <b>acceptable documentation</b> verifying their identity and authorization to work in the United States. Texas State University participates in E-Verify, and employment is contingent upon the successful verification of work authorization. Employees are required to maintain valid work authorization to satisfy the conditions of Form I9 at all times during their employment and the university makes no implicit or explicit promises to financially support visa or permanent residency applications.</div></div>
</div><br>
<div><div><b>Why Choose Texas State University?</b></div>
<div><div>Join the Texas State Bobcat team and experience a career that offers more than just a job&mdash;it&rsquo;s a path to a brighter future. As a Texas State employee, you&rsquo;ll enjoy:<br>
</div><div><b>Exceptional Benefits:</b> Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.<br>
<b>Generous Time Off:</b> Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.<br>
<b>Wellness and Balance:</b> Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.<br>
<b>Professional Growth:</b> Explore a wide range of training, development courses, certifications, and educational support programs.<br>
<b>Welcoming Campus:</b> Become part of a vibrant Bobcat community with numerous social and professional networks.</div><div>
<b>Tuition Benefits:</b> Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.<br>
<b>Retirement Security:</b> Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.<br>
</div><div>At Texas State University, you&rsquo;re not just an employee&mdash;you&rsquo;re a valued member of a thriving and beautiful campus community. Start your journey with us today. <b>https://www.hr.txst.edu/benefits.html</b></div></div></div></div></div></div></div></div></div><p></p>

User Services Consultant I

EndemandIT & Data Solutions LLC

<p>Hiring: Senior Technical Consultant &ndash; ServiceNow BCM</p><p>Location: Riyadh, Saudi Arabia (Onsite)</p><p>Contract Duration: 4 Months</p><p>Positions: 1</p><p>Education: Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related field</p><p>Experience: 7+ Years</p><p>About the Role :</p><p>We are looking for an experienced Senior Technical Consultant</p><p>&ndash; ServiceNow Business Continuity Management (BCM) to join our team in Riyadh.</p><p>The ideal candidate will lead the technical design, configuration, development, and implementation of ServiceNow Business Continuity Management (BCM) solutions while ensuring scalability, performance, security, and adherence to ServiceNow best practices.This role requires strong expertise in ServiceNow IRM/GRC, BCM, platform architecture, integrations, workflow automation, and technical leadership, with experience delivering enterprise or government implementations.Key ResponsibilitiesSolution Architecture &amp; Design- Translate business and functional BCM requirements into scalable technical solutions.- Design and implement ServiceNow BCM solutions following platform best practices.Lead technical solution design for:Business Impact Analysis (BIA)Business Continuity Plans (BCP)Crisis ManagementRecovery ManagementTesting &amp; Exercise ManagementOperational ResilienceConfiguration &amp; DevelopmentConfigure and customize ServiceNow BCM modules.Develop and maintain:Flow Designer workflowsBusiness RulesClient ScriptsScript IncludesUI PoliciesNotificationsCatalog Items</p><p>- Develop custom solutions where business requirements cannot be met using out-of-the-box capabilities.IntegrationsDesign and implement integrations using:REST APIsSOAP APIsIntegration HubMID ServerIntegrate ServiceNow BCM with:CMDBITSMITOMThird-party Risk Management solutions- Disaster Recovery and Monitoring platforms- Platform Administration &amp; Performance</p><p>- Support platform administration, configuration, and environment management.- Perform platform performance tuning and optimization.- Implement secure platform configurations aligned with organizational security standards.Technical Leadership</p><p>- Review solution designs and code quality.- Mentor technical consultants and development teams.- Ensure adherence to ServiceNow development standards and governance.Testing &amp; Deployment- Lead unit testing and system integration testing.</p><p>- Support User Acceptance Testing (UAT) and production deployments.- Assist with cutover planning, go-live activities, and post-production hypercare.- Resolve technical issues and provide ongoing platform support.</p><p>Work Location: In person</p>

Senior Technical Consultant – ServiceNow BCM

Wipro

<b>Job Title:</b> TECHNO FUNCTIONAL CONSULTANT L2(CONTRACT)
<br><b>City:</b> Riyadh
<br><b>State/Province:</b> Riyadh Province
<br><b>Posting Start Date:</b> 7/29/26
<br><b>Wipro Limited (NYSE:</b> WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
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Role Purpose
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Execute required customizations, apply configuration changes across multiple modules within the existing system and support implementation of business processes.
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Areas of ResponsibilityÂ Â Â Â Â Â Â Â Â
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Requirement Gathering-Conduct requirement-gathering discussions and workshops with internal and client stakeholders to understand functional requirements and convert them into technical requirements in line with project goals.
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Feasibility Analysis-Assist in feasibility analysis by reviewing functional documents, noting preliminary constraints, and preparing impact summaries for potential changes.
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Solution Design-Contribute to solution design by identifying customisation requirements across multiple modules, basis understanding of functional requirements and its linkage to technical requirements.
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Configuration and Customisation-Execute required customizations, apply configuration changes across multiple modules within the existing system and support implementation of business processes.
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Technology Harmonisation-Participate in integration design for multiple modules and assess the data flow between multiple applications.
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Troubleshooting and optimisation-Analyse performance issues and optimise configurations, queries, or integrations across multiple applications.
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Documentation-"Create detailed functional and technical documentation including design documents and process documents."
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<br><b>Mandatory Skills:</b> Oracle Fusion Apps - HCM .
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<b>Experience:</b> 8-10 Years .
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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

TECHNO FUNCTIONAL CONSULTANT L2(CONTRACT)

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