technical services specialist

<div><div><div><div>Job category</div>
<div>Sales</div>
</div><div><div>Experience level</div>
<div>Intermediate</div>
</div><div><div>Relocation available</div>
<div>This role is not eligible for relocation</div>
</div></div><div><div><div>Job type</div>
<div>Professionals</div>
</div><div><div>Travel required</div>
<div>Up to 75% travel should be expected with this role</div>
</div><div><div>Job code</div>
<div>RQ108976</div></div></div></div>
<br><div><div><div><p>It's more than just oil. It's liquid engineering. Castrol provides all the oils, fluids and lubricants the world needs, for every driver, every rider and every industry.</p><p>
Castrol is here to serve every driver, every motorcyclist and every industry on earth. We do this through Liquid Engineering. That means crafting high performance oils, lubricants, fluids and greases for every application you can imagine. We also know that you need every part of your world to run efficiently, so we lubricate every part of the car or motorcycle you own, the escalators at your local shopping mall, the elevator at your office, and even the production line that made your refrigerator.</p><p>
We are here for you in the world's mines and quarries, its cruise ships and airliners, its wind farms and wheat fields. Whatever you need, we help make it happen.</p><p></p><h2 class="jobSectionHeader"><b>
About the Role</b></h2><p>
The Industrial Technical Services Specialist &ndash; TUCA represents Castrol&rsquo;s technical expertise for industrial customers across Turkey, acting as the link between Castrol products, services, and customer operations.</p><p>
The role is primarily field‑based and focuses on delivering practical, value‑adding technical services that support safe, reliable, and efficient industrial operations. Working closely with Sales, Marketing, and external partners, the role contributes to value‑based selling, builds long‑term technical partnerships with customers, and supports sustainable business growth through effective service delivery and continuous improvement.</p><p></p><h2 class="jobSectionHeader"><b>
What You Will Deliver</b></h2><ul><li>
Execute the Technical Services plan for Turkey, aligned with business strategy and commercial priorities</li><li>
Deliver front‑line technical support to industrial customers through structured problem diagnosis, site inspections, and solution development</li><li>
Embed Castrol technical standards, lubrication practices, and application guidance into field‑level service delivery</li><li>
Apply reliability engineering and condition monitoring techniques to identify risks and improvement opportunities across customer operations</li><li>
Convert field insights into clear technical recommendations, customer value propositions, and improvement initiatives</li><li>
Lead value improvement projects, technical case studies, and field trials supporting new products and service offerings</li><li>
Build technical capability across partners and internal stakeholders through effective knowledge sharing and field engagement</li><li>
Support value‑based selling by contributing technical input while managing multiple field initiatives in line with HSE and compliance requirements</li></ul><p></p><h2 class="jobSectionHeader"><b>
What you will need to be successful</b></h2><ul><li>
Bachelor&rsquo;s degree in Engineering (Mechanical, Chemical, or Materials Engineering preferred)</li><li>
5&ndash;8 years of experience in industrial maintenance, lubrication, or reliability‑focused roles</li><li>
Practical knowledge of industrial lubrication applications, reliability engineering, and condition monitoring methods</li><li>
Experience working with industrial customers in the Turkish market</li><li>
Ability to convert technical findings into clear commercial and operational recommendations</li><li>
Analytical problem‑solving skills applied in operational and field‑based environments</li><li>
Clear and professional communication skills when engaging technical and non‑technical stakeholders</li><li>
Confident, professional presence when representing Castrol during customer interactions</li><li>
Structured and practical approach to managing customer issues and service delivery</li><li>
Commercial awareness when evaluating technical decisions and solutions</li><li>
Ability to enable, guide, and support technical capability development across partner and internal teams</li><li>
Capability to balance multiple priorities in a role that requires frequent travel</li></ul><p></p><h2 class="jobSectionHeader"><b>
Additional Role Requirements</b></h2><ul><li>
The role involves extensive field engagement and regular customer site visits</li><li>
Valid Class B driving licence</li><li>
Willingness to travel approximately 70% of the time, primarily across Turkey, with occasional travel to Ukraine and Central Asia</li></ul><p></p><p><b>
Why join us?</b></p><p>
At castrol, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity.</p><p>
There are many aspects of our employees&rsquo; lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others!</p><p>
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p><p>
Reinvent your career as you help our business meet the challenges of the future. Apply now!</p></div><p></p>
<div><p><b>Legal Disclaimer:</b></p><br>
<p></p>
<p>
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp&rsquo;s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.</p><br>
<p></p>
<p>
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.</p></div></div></div>
<br><div><div><p><b>Our innovative Energize recognition points programme and spot awards translate exceptional performance into tangible rewards, to motivate our high performers.</b></p><p></p><p><br>
Pay</p><p><br>
bp offers competitive pay in line with industry standards, making us an employer of choice.<br>
<br>
Discretionary bonus</p><p></p><p><br>
We offer discretionary bonuses to reward strong company, business unit and individual performance, and recognition awards, including those related to long service to recognize commitment to the company.<br>
<br>
Retirement &amp; savings</p><p><br>
We offer a range of discretionary retirement and savings plans to help provide you and your family with financial security.<br>
<br>
Insurance benefits</p><p><br>
To give you additional peace of mind, bp provides valuable insurance benefits in some countries. These are designed to provide financial assistance to employees and their families if employees become unwell or die in service.<br>
<br>
Equity</p><p><br>
Depending on your location and job level, there may be equity (stock and share) options you are eligible to join so you can be part of bp&rsquo;s success.</p></div></div>
<br><div><div><p>Disclaimer</p><br>
<p></p>
<p>
This is a high-level summary only of terms and current discretionary benefits applicable to certain roles. Some rewards, benefits and policies are at managers&rsquo; discretion and vary depending on where you work within the business. All terms subject to contract and all discretionary benefits subject to policy and eligibility.</p></div></div>

Industrial Technical Services Specialist – TUCA

City of Charlottesville

<div><div><div><h2 class="jobSectionHeader"><b>General Summary</b></h2></div><br>
<p></p><div><br>
<br>
Jefferson-Madison Regional Library is seeking candidates to be considered for the position of<b> Technical Services Specialist </b>for the Central Library<b> </b>who are highly motivated and who support JMRL's Mission Statement to foster personal growth and life-long learning for all by connecting people with ideas, information, and each other.<br>
<br>
<b>The preferred starting salary for this position is $17.27 hourly ($35,921.60 annually).</b> Starting offer is based on applicable education, experience and internal equity. This is a full-time, non-exempt, position which provides excellent benefits including 13 paid holidays, plus paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City's retirement options, gym membership reimbursement, and continuing education/training opportunities.<ul><li><b>
For a general summary of benefits offered by the City, please click the 'benefits' tab on this posting, or visit </b><b>https://www.charlottesville.gov/1047/Employee-Benefits</b><b>.</b></li><li><b>
The City of Charlottesville manages its own retirement system </b>and does not participate in VRS; however, the City has a Portability Agreement with VRS and there are certain provisions that must be met. If questions pertaining to the Portability Agreement, please contact the City's Benefits Administrator at 434-970-3462.</li></ul>
This full-time position performs work receiving, processing, and preparing materials for circulation, entering data into integrated library system database, at the Jefferson-Madison Regional Library (JMRL). Work is performed under the general supervision of the Supervising Technical Services Librarian.<br>
<br>
To read more about this position and the Jefferson-Madison Regional Library, please visit https://jmrl.org/</div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Responsibilities and Duties</b></h2></div>
<div><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The JMRL retains the discretion to add to or change the duties of the position at any time.</p><br>
<ul><li>
Processes and receives library materials, including books, audio-visual materials, kit materials, etc.</li><li>
Matches contents of shipments to packing slips and enters appropriate information into acquisition order records in the Integrated Library System software.</li><li>
Resolves errors in shipping and with vendors and keeps records of problems. Edits acquisition records to reflect receipt.</li><li>
Creates, edits, and maintains detailed electronic item records across multiple ILS (Integrated Library Systems) workflows for staff and public access.</li><li>
Prepares new library materials for circulation by covering, labeling, stamping, and adding stickers.</li><li>
Distributes processed materials to their ultimate destination based on item record coding.</li><li>
Amends library materials by reconciling discrepancies between labels and database, updating labeling to reflect current standards, and repairing physical damage.</li><li>
Processes incoming library materials for repair or to route items to various departments for replacement and withdrawal.</li><li>
Responds to and fulfills requests for labels and other materials from library employee&rsquo;s system wide.</li><li>
Opens and closes Jefferson-Madison Regional Library (JMRL) technical services department,</li><li>
Responsible for appropriate use and maintenance of JMRL equipment, tools, and other resources, including work time.</li><li>
Regular and reliable attendance.</li></ul><b>
Other Duties:</b><br>
<ul><li>
Performs additional duties to support operational requirements as apparent or assigned.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Education, Experience and Skills</b></h2></div>
<div><p><b>Minimum Qualifications: </b>Candidates may qualify by demonstrating the required knowledge and skills outlined for the job through experience(s) other than formal education.</p><ul><li>
Bachelor&rsquo;s degree and some related experience and basic desktop computer skills, including word processing and printing.</li></ul><div><b>
OR</b></div><ul><li>
Associate&rsquo;s degree and 3 years of related experience and basic desktop computer skills, including word processing and printing.</li></ul><div><b>
OR</b></div><ul><li>
High School diploma or GED and 5 years of related experience and basic desktop computer skills, including word processing and printing.</li></ul><div><b>
OR</b></div><ul><li>
An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.</li></ul><b>
Preferred Qualifications:</b><ul><li>
3 years of experience using library ILS (Integrated Library Systems)</li></ul><b>
Certifications/Licenses/Other Requirements:</b><ul><li>
Required to successfully pass a pre-employment background check.</li></ul><br>
<b>
KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS:</b><br>
<b>Job Knowledge:</b><ul><li>
Basic familiarity with the work to know common principles and terminology and to understand and solve simple problems.</li><li>
Working knowledge of library principles, practices, and procedures.</li><li>
Working knowledge of computer hardware and Microsoft Office software applications.</li></ul><b>
Reading:</b><ul><li>
Intermediate: ability to read and understand written materials such as newspapers, magazines, journals, multi-step instruction manuals, and reference materials.</li></ul><b>
Writing:</b><ul><li>
Intermediate: Ability to write reports, prepare materials such as business letters, explanations, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech.</li></ul><b>
Math:</b><ul><li><b>
Intermediate:</b> Ability to work with and understand number systems; simple formulas, practical application of fractions, percentages, ratios/proportions, and measurement such as technical specifications.</li></ul><b>
Communication Skills:</b><ul><li>
Basic: Provide standard information to and interacts with others outside direct reporting relationships on procedures or general policies. Interaction requires recognizing different points of view to ensure understanding and appropriate response. Establishes and maintains effective working relationships with co-workers and customers.</li></ul><b>
Independence and Decision-Making:</b><ul><li>
Requires General Direction: Normally performs the job by following general instructions or established standard operating procedures and/or policies. There is some discretion when making decisions among a few easily identifiable choices of the appropriate procedure or policy to apply to duties. Performance is reviewed frequently.</li></ul><b>
Technical Skills:</b><ul><li>
Skilled: Comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the assigned and apparent job responsibilities. Intermediate skill in Microsoft Office applications and/or departmental software.</li></ul><b>
Fiscal Responsibilities:</b><ul><li>
No budgetary/fiscal responsibilities.</li></ul><b>
Supervisory Responsibilities:</b><ul><li>
No responsibility for direction or supervision of others.</li></ul><b>
Other Characteristics:</b><ul><li>
Strong public service orientation.</li><li>
Tedious or exacting work.</li><li>
Frequent change of tasks.</li><li>
Performing multiple tasks simultaneously.</li><li>
May require dealing with angry, frustrated and/or upset individuals.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Physical Conditions &amp; Additional Information</b></h2></div>
<div><p><b>Physical Demands:</b></p><ul><li>
Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.</li><li>
Work requires pushing/pulling, standing for extended periods, stooping, bending, and carrying.</li><li>
Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.</li><li>
Ability to observe details at close range (within a few feet of the observer)</li></ul><b>
Machines, Tools, Equipment, Software and Hardware:</b><ul><li>
Typically requires use of standard office equipment and telephone, and related software and hardware; uses book trucks, carts and bins, and any other equipment as appropriate or as assigned.</li></ul><b>
Work Environment:</b><br>
<ul><li>
Work is performed in office environment where there may be exposure to computer screen for extended periods of time, monitor glare and dust.</li><li>
The noise level in the work environment is usually quiet.</li></ul></div><p></p>
</div><div></div><div><div><p>The City of Charlottesville is an Equal Opportunity Employer and supports workforce diversity at all levels of the organization. The City prohibits discrimination on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by federal, state or local laws. The City is dedicated to this with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.</p><br>
<p></p>
<p>Requests for reasonable accommodation by individuals with disabilities may be requested by contacting Human Resources at (434) 970-3490 or hr@charlottesville.gov.</p><br>
<p></p>
<p><i>The City of Charlottesville conducts job related background checks, reference checks, and pre-employment drug tests, in accordance with federal, state, and local law, of applicants who reach the final stages of the employment selection process. The City&rsquo;s policy has not changed because of the decriminalization of marijuana in the Commonwealth of Virginia. Marijuana remains an illegal drug under federal law, and it continues to be a violation of the US Department of Transportation regulations and the City&rsquo;s policy prohibiting employees from testing positive for marijuana.</i></p></div></div></div>

Library - Full-Time Technical Services Specialist

Thermo Fisher Scientific

<div><p><b>Work Schedule</b></p>
Standard (Mon-Fri)<p></p><p><b>
Environmental Conditions</b></p>
Office<p></p><p><b>
Job Description</b></p><p></p><p>
Join us at Thermo Fisher Scientific as a Technical Application Specialist II, where you'll provide expert technical support and training for scientific products and solutions. In this role, you'll engage with researchers and clinicians, helping them advance critical work in areas like cancer research, diagnostics, and environmental protection. As part of an international team, you'll collaborate to solve complex scientific challenges. Your scientific expertise and customer service skills will help our customers make breakthrough discoveries while ensuring their optimal use of our innovative technologies. This role offers extensive training, professional development opportunities, and the chance to stay at the forefront of scientific advancement.</p><p></p><h2 class="jobSectionHeader"><b>
What You&rsquo;ll Do:</b></h2><ul><li>
Provide remote technical support for Thermo Fisher Scientific products and services via phone, email, and web chat.</li><li>
Troubleshoot customer issues using available tools and resources; escalate complex problems when needed.</li><li>
Deliver product guidance, application support, and training to customers and field teams.</li><li>
Accurately document customer interactions in CRM systems.</li><li>
Identify and summarize trends to develop technical tips, FAQs, and troubleshooting resources.</li><li>
Contribute to knowledge bases and recommend improvements to technical documentation.</li><li>
Participate in ongoing product training and stay current with emerging technologies and applications.</li><li>
Collaborate with cross-functional teams to resolve customer challenges and improve support processes.</li><li>
Present technical updates internally; may support trade shows or customer-facing events.</li><li>
Support onboarding and training of new team members as needed.</li><li>
Maintain subject matter expertise in assigned product areas.</li></ul><h2 class="jobSectionHeader"><br>
<b>
How You&rsquo;ll Get Here:</b></h2><ul><li>
Advanced degree with no experience OR Bachelor&rsquo;s degree with 2+ years of hands-on laboratory experience.</li><li>
Degree in Life Sciences, Chemistry, or related scientific field.</li><li>
Strong technical knowledge in areas such as molecular biology, cell culture, protein analysis, clinical diagnostics, or analytical chemistry.</li><li>
Medical Laboratory Scientist / Clinical Laboratory Scientist certification preferred.</li><li>
Experience in customer support, clinical research, diagnostics, or applied science environments is a plus.</li><li>
Excellent written and verbal communication skills with the ability to explain complex concepts clearly.</li><li>
Strong problem-solving, analytical, and organizational skills.</li><li>
Ability to quickly learn and apply complex technical information.</li><li>
Proficiency with CRM systems and standard office software.</li><li>
Customer-focused mindset with ability to manage multiple priorities.</li><li>
Ability to work both independently and collaboratively.</li></ul><h2 class="jobSectionHeader"><b>
Additional Requirements</b></h2><ul><li>
Fluent in English; additional languages are a plus</li><li>
Willingness to travel up to 10&ndash;30% depending on business needs</li><li>
Flexibility to support a global customer base, including occasional after-hours support</li></ul></div><p></p>

Technical Application Specialist II

PayTech Group

<div>
 <strong>
  Job Title:
 </strong>
 Technical Implementation Specialist
 <br/>
 <br/>
 <strong>
  Term:
 </strong>
 12 months
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Riyadh, KSA
 <br/>
 <br/>
 <strong>
  Relevant experience:
 </strong>
 5-8 years of experience
 <br/>
 <br/>
 <strong>
  Mandatory requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience in payment systems implementation, preferably with CORE+, MDES, or tokenization platforms.
  </li>
  <li>
   Solid understanding of cryptography fundamentals and key life-cycle management.
  </li>
  <li>
   Experience with simulators, certification environments, and API-based integration workflows.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  PURPOSE OF JOB
  <br/>
  <br/>
 </strong>
 We are seeking a highly skilled Technical Implementation Specialist to support end-to-end onboarding of customers under an existing processor environment, specifically CORE+ with MDES. The ideal candidate will manage full engagement lifecycle activities&mdash;including project management, technical configuration, key management, simulator execution, testing, certification support, and MDES Manager setup. Strong communication skills and proficiency in English are essential for success in this role.
 <br/>
 <br/>
 <strong>
  TASKS
  <br/>
  <br/>
  <strong>
   Core Responsibilities And Accountabilities
   <br/>
   <br/>
  </strong>
  Implementation &amp; Integration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead and execute the technical onboarding of customers within the CORE+ with MDES ecosystem.
  </li>
  <li>
   Configure and manage MDES Manager setup and related system parameters.
  </li>
  <li>
   Support cryptographic key management processes in compliance with security standards.
  </li>
  <li>
   Run simulators and tools necessary for validation, certification, and testing activities.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Project &amp; Stakeholder Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage customer engagements end-to-end, ensuring timelines, deliverables, and quality standards are met.
  </li>
  <li>
   Act as the primary technical point of contact between internal teams, processors, and customers.
  </li>
  <li>
   Prepare project documentation, including implementation plans, status updates, and issue logs.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Testing &amp; Certification Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate and execute testing cycles, including functional, integration, and certification activities.
  </li>
  <li>
   Analyze results, troubleshoot issues, and support customers through resolution.
  </li>
  <li>
   Ensure compliance with processor and network requirements for MDES-related functionalities.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Communication &amp; Collaboration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deliver clear, structured communication to technical and non-technical stakeholders.
  </li>
  <li>
   Collaborate closely with engineering, product, security, and processor teams to ensure seamless execution.
  </li>
  <li>
   Conduct customer workshops, demos, and technical training sessions when needed.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Computer Science, Engineering, Information Systems, or related field.
  </li>
  <li>
   Proven experience in payment systems implementation, preferably with CORE+, MDES, or tokenization platforms.
  </li>
  <li>
   Solid understanding of cryptography fundamentals and key life-cycle management.
  </li>
  <li>
   Experience with simulators, certification environments, and API-based integration workflows.
  </li>
  <li>
   Strong project management skills; ability to manage multiple customers and workstreams simultaneously.
  </li>
  <li>
   Excellent English communication&mdash;written and verbal.
  </li>
  <li>
   Strong problem-solving skills and an ability to work independently and collaboratively.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with card processing, tokenization, or mobile payments ecosystems.
  </li>
  <li>
   Familiarity with Mastercard technologies and certification processes.
  </li>
  <li>
   Knowledge of ISO 8583, APIs, and payment switching systems.
  </li>
  <li>
   PMP, Scrum, or similar project management certification (optional but beneficial
   <br/>
  </li>
 </ul>
</div>


Technical Implementation Specialist

Flexible IT

<div><b>Who We Are</b><br>
Flexible IT is Long Island&rsquo;s largest Managed Services Provider (MSP), with over 40 years of experience helping businesses streamline their technology. We specialize in IT support, consulting, cybersecurity, and compliance solutions, ensuring our clients stay ahead in an ever-evolving digital world. Our team is built around problem solvers who enjoy making technology work better for businesses. If this sounds like a good fit for you, apply today.<br>
<br>
As a<b> Technology Specialist</b>, you will be dedicated full-time to one of our valued clients &mdash; a Long Island-based company. Rather than rotating between multiple accounts, you will become the familiar, reliable IT presence for this organization. You will get to know their environment, their people, and their day-to-day needs, while always having the full Flexible IT team behind you when you need it.<br>
<br>
<b>What You Will Do</b><ul><li>
Serve as the dedicated on-site technology resource for a single client location</li><li>
Configure and support on-premises and cloud-based hardware and software</li><li>
Troubleshoot and resolve technical issues for end users across the organization</li><li>
Answer and address user inquiries, providing clear and helpful solutions</li><li>
Keep users and management informed about the status of open requests</li><li>
Document issues, resolutions, and recurring patterns accurately and consistently</li><li>
Identify opportunities to improve the client&rsquo;s technology environment and communicate them back to the Flexible IT team</li><li>
Escalate complex issues appropriately and follow through until resolved</li></ul><br>
<b>
What We Are Looking For</b><ul><li>
1&ndash;3 years of experience in technical support or IT services</li><li>
Experience working in or with an IT Managed Service Provider (preferred)</li><li>
Bachelor&rsquo;s degree in a related field (preferred)</li><li>
Experience with Microsoft 365 and Azure environments</li><li>
Strong communication and interpersonal skills</li><li>
Good note-taking and documentation habits</li><li>
Ability to prioritize and manage multiple tasks without things falling through the cracks</li><li>
A professional, personable demeanor &mdash; someone users genuinely enjoy working with</li><li>
Comfortable working independently while knowing when to loop in the team</li><li>
Valid driver&rsquo;s license required</li></ul><br>
<b>
Why You Will Like Working Here</b><ul><li>
A stable, consistent role where you can truly get to know one client and make a real impact</li><li>
Real-world experience that builds both technical and interpersonal skills</li><li>
The chance to work with autonomy while being backed by a seasoned MSP team</li><li>
A company that invests in its people with benefits and support that reflect that commitment</li></ul><br>
<b>
Benefits Include:</b><ul><li>
Health insurance</li><li>
Paid time off</li><li>
Retirement savings plan</li><li>
Certification reimbursement for relevant industry certifications</li></ul><br>
<b>
Pay and Perks:</b><br>
Flexible IT offers competitive compensation, outstanding benefits, and a culture built on autonomy, trust, and professional growth &mdash; and as a Flexible IT employee, that support travels with you wherever you&rsquo;re placed.<br>
Sound exciting? Apply today!<br>
<br>
Please note: This is a full-time, in-person position onsite at our client&rsquo;s location on Long Island, NY. This is not a remote or hybrid role.<p>
</p><p>K0ok2RfdoA</p></div>

Dedicated Onsite Technology Specialist

H&R Block

<div>Our Company: We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It&rsquo;s an exciting time to be a part of H&amp;R Block! What you'll do...:
<div><p>As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&amp;R Block&rsquo;s tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.</p></div><div><p><b><br>
Day to day</b><b>,</b><b> </b><b>you&rsquo;ll</b><b>&hellip;</b></p></div><div><ul><li><p>
Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages</p></li><li><p>
Deliver supplies and materials to and from tax office locations in a timely and organized manner</p></li><li><p>
Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards</p></li><li><p>
Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operations Coordinator and Operations Technology Analyst</p></li><li><p>
Maintain an inventory of district resources</p></li><li><p>
Track and control hot spare computer equipment in the district</p></li><li><p>
Document hardware problems and their resolution within the ticketing system</p></li><li><p>
Maintain up-to-date technical knowledge of the department&rsquo;s supported products and systems</p></li><li><p>
Participate in all required training relevant to the position and perform other duties as assigned
</p></li></ul></div>What you'll bring to the team...: Education:<ul><li>
High school diploma or equivalent</li></ul>
Work Experience:<ul><li>
55 lbs ; must have ability to lift items up to this weight</li><li>
Ability to follow direction</li><li>
Ability to work independently with minimal supervision</li><li>
Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware</li><li>
Demonstrated decision making, analytical, and problem-solving skills</li><li>
Demonstrated organization, prioritization, and project coordination skills</li><li>
Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates</li><li>
Effective time management and organization skills with the ability to handle multiple priorities</li><li>
Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools</li><li>
Must have reliable transportation to travel between office locations as required</li></ul>
Why work for us: Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You&rsquo;ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.<br>
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<i>Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit </i><i>blockbenefits.com</i><i>.</i><br>
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<b>Equal Opportunity Employer</b>: H&amp;R Block does not tolerate discrimination based on a person&rsquo;s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.</div>

Operations Technical Specialist

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