technical sme

Tata Consultancy Services (TCS)

<div></div><div><div><div><div><div><b>Adobe SME &ndash; Technical Voice Support</b></div>
<div><b>
3 Must‑Have Competencies</b></div>
<div>
<ul><li><b>Deep Adobe Product Expertise &ndash; </b>Strong functional knowledge of Adobe products with ability to handle &ldquo;how‑to&rdquo; and advanced technical queries. 3-4 products minimum</li></ul>
<ul><li><b>Knowledge Transfer &amp; Enablement</b> &ndash; Capability to coach agents, conduct refreshers, and translate product knowledge into simple agent‑friendly guidance.</li></ul>
<ul><li><b>B1/B2‑Level Voice Communication - </b>Able to clearly explain technical concepts and &ldquo;how‑to&rdquo; steps to global customers with confidence and structure.</li></ul>
</div>
<div><b> Good to have Competencies</b></div>
<div>
<ul><li><b>Training / TTT Exposure &ndash; </b>Experience taking KT or Train‑the‑Trainer sessions from clients.</li></ul>
<ul><li><b>Training &amp; Knowledge Sharing Experience &ndash; </b>Prior experience conducting trainings, refreshers, KT sessions, or agent coaching is a strong advantage.</li></ul></div><br>
<div></div>
<div>
 <b>Adobe Team Leader &ndash; Technical Voice Support</b></div>
<div><b>
3 Must‑Have Competencies</b></div>
<div>
<ul><li><b>Minimum 1 Year Leadership Experience in International Technical Support (Voice &amp; Chat) &ndash; </b>At least 1 year of experience handling or leading international technical support teams across voice and chat channels, supporting global customers.</li></ul>
<ul><li><b>KPI &amp; Performance Management</b> &ndash; Strong command over operational metrics (FCR, QA, CSAT, productivity, shrinkage) with corrective action planning.</li></ul>
<ul><li><b>Sales &amp; Revenue Mindset</b> &ndash; Ability to drive cross‑sell/upsell conversations within a technical support environment.</li></ul>
<ul><li><b>B1/B2‑Level Voice Communication - </b>Clear, confident, and structured communication with <b>good grammar and pronunciation</b>, able to handle <b>customer escalations, agent coaching, and client discussions</b> effectively.</li></ul>
</div></div></div></div><div><div><div><b>Location</b></div>
<div>Hyderabad</div>
</div><div><div><b>Job Function</b></div>
<div>BUSINESS PROCESS SERVICES</div>
</div><div><div><b>Role</b></div>
<div>Executive</div>
</div><div><div><b>Job Id</b></div>
<div>403502</div>
</div><div><div><b>Desired Skills</b></div>
<div>Voice SME</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : BACHELOR OF COMMERCE</div></div></div><div></div>

SME/TL

Intertec Systems

<div><div><div><div><div>Technical Support</div></div><div><div>
Dubai</div></div><div><div>
Permanent</div></div></div></div>
<div><p><b>
Job Title:</b> Senior Technical Support Engineer</p><p><b>
Job Purpose:
</b></p><p>The Office 365 L3 Engineer is a senior technical resource responsible for architecting, administering, and optimizing Microsoft 365 services, including Exchange Online, Exchange On‑Premises, Teams, SharePoint, OneDrive, Intune, and Azure Active Directory. The role provides Tier‑3 escalation support, leads complex troubleshooting, drives modernization initiatives, leads migrations, and ensures secure, resilient, and high‑performing hybrid email environments. This position acts as a technical SME (Subject Matter Expert) and works closely with architecture, security, and operations teams to design and implement enterprise‑grade M365 solutions</p><p><b>
Qualification: </b>Graduation</p><p><b>
Certification:
</b></p><ul><li>Microsoft Certifications:</li><li>
MS‑102: Microsoft 365 Administrator
</li><li>MS‑700: Teams Administrator Associate
</li><li>AZ‑104: Azure Administrator
</li><li>Exchange Server certification (legacy)</li></ul><p><b>
Experience: </b>8 - 10 Years</p><p><b>
Responsibilities:</b></p><p>
Advanced Office 365 &amp; Exchange Administration
</p><ul><li>Architect, configure, and support end‑to‑end administration of Office 365 services.
</li><li>Manage and optimize hybrid Exchange environments (Exchange Online + Exchange Server 2013/2016/2019).
</li><li>Oversee hybrid connectivity including Hybrid Configuration Wizard (HCW), OAuth, connectors, federation, and mail flow.
</li><li>Perform advanced troubleshooting across all M365 workloads.
</li><li>Lead O365 service configuration including:</li></ul><ul><li>
Mail flow &amp; transport routing
</li><li>Mobile device management via Intune
</li><li>SharePoint/OneDrive governance
</li><li>Teams collaboration &amp; telephony features
</li><li>Azure AD identity and access management
</li></ul><p></p><p>L3 Escalations &amp; Complex Issue Resolution
</p><p>Handle top‑tier escalations across:
</p><ul><li>Exchange On‑Prem mail queues, transport pipelines, DAG replication, and database issues.
</li><li>Outlook/Autodiscover modern authentication issues.
</li><li>Hybrid mail flow breakdowns and OAuth trust failures.
</li><li>M365 identity issues: SSO, MFA, AAD Connect, Sync errors, Conditional Access.
</li><li>Advanced Teams issues (policy conflicts, call flow, SBC integration).
</li><li>SharePoint Online structural and permission escalations.
</li><li>OneDrive sync, large‑scale permission restorations &amp; data recoveries.
</li><li>Perform deep diagnostic analysis using:</li><li>
Message Trace, MFCMAPI, EXRCA tests
</li><li>Azure AD Sign‑in logs
</li><li>Network traces (Fiddler/Wireshark)
</li><li>DIG, Nslookup for DNS issues
</li></ul><div></div><p>Monitoring, Optimization &amp; Problem Management
</p><ul><li>Proactively monitor Office 365 and Exchange servers, message queues, and service health dashboards.
</li><li>Perform root cause analysis (RCA) and provide long‑term remediation plans.
</li><li>Optimize hybrid configurations, connectors, and performance bottlenecks.
</li><li>Automate routine tasks and monitoring using PowerShell scripting.
</li></ul><p></p><p>Security, Governance &amp; Compliance Leadership
</p><p>Drive implementation of advanced M365 security measures:
</p><ul><li>Conditional Access &amp; Identity Protection
</li><li>Microsoft Defender for Office 365 (Safe Links, Safe Attachments)
</li><li>DKIM, DMARC, SPF &amp; advanced email authentication
</li><li>DLP, retention labels, retention policies &amp; eDiscovery
</li><li>Exchange Online Protection (EOP) &amp; anti‑spam tuning
</li><li>Audit log review and compliance reporting
</li></ul><p>Ensure alignment with industry compliance (ISO, NIST, GDPR, etc.).
</p><div></div><p>Migrations, Upgrades &amp; Enterprise Projects
</p><ul><li>Lead full‑scale migrations:</li></ul>
Exchange On‑Prem<ul><li> Exchange Online (hybrid, staged, cutover)
</li><li>Tenant‑to‑Tenant migrations
</li><li>Legacy system modernization (Lotus Notes, older Exchange versions)
</li><li>Drive Teams adoption, telephony integrations, and governance.
</li><li>Participate in architecture and roadmap planning with leadership.
</li><li>Coordinate with other teams on cross‑platform integrations.
</li></ul><p>Technical Leadership &amp; Documentation
</p><ul><li>Mentor L1/L2 teams; serve as the technical SME.
</li><li>Conduct knowledge transfer sessions and build runbooks.
</li><li>Create architecture diagrams, SOPs, and configuration baselines.
</li><li>Review and approve change requests as a senior authority.
</li></ul><p><b>Mandatory:</b></p><ul><li>
Deep expertise in:</li></ul><ul><li>
Exchange Server (2013/2016/2019)
</li><li>Exchange Online
</li><li>Hybrid topologies &amp; coexistence
</li><li>Mail flow, transport logs, connectors
</li><li>Azure Active Directory &amp; identity management
</li><li>Modern authentication, OAuth, SSO
</li><li>Advanced PowerShell proficiency (Exchange Online, MS Graph).
</li><li>Strong troubleshooting experience across:</li></ul><ul><li>
Teams &amp; Teams Voice
</li><li>SharePoint Online &amp; OneDrive
</li><li>Intune &amp; MDM/MAM
</li><li>AAD Connect (sync issues, identity conflicts)
</li><li>Extensive experience managing backups &amp; recovery tools.
</li><li>Strong understanding of network concepts, DNS, email security.
</li><li>Experience coordinating large‑scale migrations and enterprise projects.
</li><li>Solid grasp of ITIL principles (Incident, Change, Problem).
</li><li>Strong troubleshooting skills for hybrid and cloud-based M365 systems.
</li><li>Familiarity with ITIL processes (Incident, Change, Problem management).
</li><li>Excellent communication and documentation skills.</li></ul></div></div><p></p>

Senior Technical Support Engineer

Ooredoo Fintech

<div>
 <p>
  <strong>
   Purpose
  </strong>
 </p>
 <p>
  This role offers an exceptional opportunity to shape Ooredoo Money's SME and microlending business strategy while driving significant commercial impact in Qatar's rapidly evolving fintech and small business financing landscape. The successful candidate will combine deep expertise with strong commercial acumen to accelerate our growth across SME and microlending services.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Context
  </strong>
 </p>
 <p>
  <strong>
   Ooredoo Financial Services (OFS)
  </strong>
  is an established operating company in Qatar under the brand name
  <em>
   Ooredoo Money
  </em>
  , part of OFTI LLC, a dynamic scale-up fintech company. With over 12 years in the market, we combine the heritage and stability of a highly successful founding group with the ambition and passion of a talented team. We provide secure and convenient payment tools that empower everyday people, promoting financial inclusivity for all. Join us for a unique and exciting opportunity to be part of a financial technology revolution, making financial services more accessible, inclusive, and empowering.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Accountabilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   SME Business Scaling &amp; Partnership Management
  </strong>
 </p>
 <ul>
  <li>
   Own the commercial strategy for scaling Ooredoo Money's SME business ecosystem, including merchant services, business accounts, and value-added services
  </li>
  <li>
   Identify, evaluate, and commercially onboard SME-focused partners including business solution providers, accounting software companies, and supply chain finance partners
  </li>
  <li>
   Negotiate commercial agreements, revenue sharing models, and SLAs with SME ecosystem partners to ensure optimal business outcomes
  </li>
  <li>
   Develop and execute go-to-market strategies for SME services, including pricing models, business incentives, and acquisition campaigns
  </li>
  <li>
   Coordinate cross-functional teams to ensure seamless integration of SME services while maintaining commercial viability and regulatory compliance
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Credit Risk &amp; Portfolio Commercial Management
  </strong>
 </p>
 <ul>
  <li>
   Own the commercial P&amp;L for Ooredoo Money's SME and Microlending business lines
  </li>
  <li>
   Develop and execute scaling strategies to grow loan origination volumes, portfolio size, and revenue contribution
  </li>
  <li>
   Analyze credit market trends, competitor positioning, and regulatory dynamics to optimize commercial strategy and maintain competitive advantage
  </li>
  <li>
   Manage key institutional relationships and negotiate commercial terms with microlending and SME business partners
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Data Analytics &amp; Commercial Intelligence
  </strong>
 </p>
 <ul>
  <li>
   Leverage advanced analytics to identify lending opportunities, customer behavior patterns, and credit risk indicators across individual and SME segments
  </li>
  <li>
   Build and maintain comprehensive dashboards tracking lending performance, portfolio metrics, commercial KPIs, and early warning indicators
  </li>
  <li>
   Conduct deep-dive analyses on borrower data, transaction patterns, and repayment behavior to optimize underwriting criteria and improve loan economics
  </li>
  <li>
   Generate actionable insights from lending and SME transaction data to inform commercial strategy, risk management, and market expansion decisions
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Cross-Functional Commercial Coordination
  </strong>
 </p>
 <ul>
  <li>
   Collaborate closely with technology, risk management, and compliance teams to ensure commercial requirements are integrated into lending platform development
  </li>
  <li>
   Draft detailed Business Requirements Documents (BRDs) that translate business objectives into actionable technical, risk, and operational specifications
  </li>
  <li>
   Coordinate user acceptance testing (UAT) for lending solutions, ensuring commercial are met before launch
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Market Intelligence &amp; Competitive Analysis
  </strong>
 </p>
 <ul>
  <li>
   Monitor microlending industry trends, regulatory changes, and competitive developments to inform commercial strategy and product positioning
  </li>
  <li>
   Conduct regular analysis of competitor lending offerings, pricing models, underwriting criteria, and market positioning strategies
  </li>
  <li>
   Identify emerging fintech lending technologies and assess their commercial viability for Ooredoo Money's ecosystem
  </li>
  <li>
   Support strategic decision-making through comprehensive market intelligence and commercial opportunity assessments in the SME financing space
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Stakeholder Communication &amp; Reporting
  </strong>
 </p>
 <ul>
  <li>
   Prepare and present regular commercial performance reports to senior management, highlighting lending portfolio metrics, SME business performance, and growth opportunities
  </li>
  <li>
   Manage stakeholder communications across internal teams and external partners to ensure alignment of commercial objectives and risk management
  </li>
  <li>
   Lead commercial discussions with key SME clients, lending partners, and regulatory stakeholders to drive business growth and resolve commercial issues
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Performance Indicators
  </strong>
  (KPIs)
 </p>
 <ul>
  <li>
   P&amp;L for SME and Microlending Business
  </li>
  <li>
   Number of merchants and new partnerships for driving business growth
  </li>
  <li>
   Customer Satisfaction/Voice of customer score across SME and consumer base
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <ul>
  <li>
   Master's degree in Business, Finance, Economics, or related discipline; MBA or advanced degree preferred
  </li>
  <li>
   8+ years of experience in SME banking, lending business or commercial management within fintech, banking, or digital financial services
  </li>
  <li>
   Proven track record of launching financial products and managing commercial P&amp;L responsibility with demonstrated revenue growth in SME services or lending
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Minimum Entry Qualifications
  </strong>
 </p>
 <ul>
  <li>
   6+ years of experience in commercial/business management within fintech, banking, or digital financial services
  </li>
  <li>
   Must have launched and scaled a microlending business or proposition for a leading Fintech or Digital Bank
  </li>
  <li>
   Bachelor's degree in Business, Finance, Economics, or related discipline; MBA or advanced degree preferred
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Personal Profile
  </strong>
 </p>
 <ul>
  <li>
   Analytical Mindset: Strong analytical and problem-solving skills with ability to translate complex data into actionable commercial strategies
  </li>
  <li>
   Commercial Focus: Results-driven with proven ability to identify and capitalize on commercial opportunities
  </li>
  <li>
   Collaboration Skills: Excellent cross-functional collaboration abilities with experience working in fast-paced, regulated environments
  </li>
  <li>
   Communication Excellence: Outstanding verbal and written communication skills with ability to present complex commercial and risk concepts to diverse stakeholders
  </li>
  <li>
   Innovation Drive: Passion for financial inclusion, lending innovation, and staying ahead of industry trends in microlending and SME financing
  </li>
  <li>
   Adaptability: Comfortable working in dynamic regulatory environments with ability to manage multiple commercial initiatives while ensuring compliance
  </li>
  <li>
   Integrity: Demonstrates highest standards of ethics and integrity in all commercial dealings, especially in lending and customer financial welfare
  </li>
  <li>
   Customer-Centric: Strong focus on understanding borrower and SME needs while translating them into commercially viable and responsible lending solutions
  </li>
 </ul>
</div>


Commercial Specialist - SME & Microlending Business

Facility Management

<div><p><b>Role Purpose</b></p><p>
</p><p></p><p>Manages integrated MEP systems for reliable terminal operations.</p><p>
</p><p></p><p><b>Key Roles and Responsibilities</b></p><p>
</p><p></p><p>Lead diagnosis; coordinate MEP teams; review maintenance standards; support shutdowns; resolve recurring failures; manage cross-discipline faults and reliability initiatives.</p><p>
</p><p></p><p><b>Required Qualifications</b></p><p>
</p><p></p><p>Bachelor degree in Mechanical or Electrical Engineering.</p><p>
</p><p></p><p><b>Experience</b></p><p>
</p><p></p><p>10+ years in complex MEP environments.</p><p>
</p><p></p><p><b>Required Courses / Certifications</b></p><p>
</p><p></p><p>MEP maintenance; NFPA; Saudi Building Code; ISO 55001; permit-to-work.</p><p>
</p><p></p><p><b>Language</b></p><p>
</p><p></p><p>Fluent English; Arabic preferred.</p><p>
</p><p></p><p><b>Key Skills</b></p><p>
</p><p></p><p>Multi-system coordination; technical leadership; RCA; optimization.</p></div>

Terminals MEP SME

Wajda Grroup

<p><b>About the Company</b></p><p>A reputable and growing organization operating across <b>Telecom Infrastructure, Enterprise, Data Center Solutions, Power &amp; Energy Systems, ICT &amp; Enterprise Solutions, Network &amp; Security, ELV, </b>is seeking to strengthen its <b>Enterprise Division</b> to drive sustainable growth across SME and tender-based business.</p><p><b>Role Overview</b></p><p>We are seeking a results-driven <b>Enterprise Manager</b> to lead the growth of the Enterprise Division. The role focuses on expanding the customer base, driving revenue, and positioning the organization as a trusted partner for enterprise and government clients.</p><p>The successful candidate will manage a <b>balanced revenue stream (70% SME / 30% Tenders)</b> while engaging directly with decision-makers at the executive level.</p><p><b>Key Responsibilities</b></p><p><b>Business Growth &amp; Market Expansion</b></p><ul><li>Develop and execute a strategic plan to grow the enterprise customer base in Kuwait.</li><li>Drive revenue growth with a focus on:</li><li><b>70% SME business (private sector clients)</b></li><li><b>30% tenders (government and large-scale projects)</b></li><li>Identify opportunities across <b>data centers, telecom, ICT, energy, and infrastructure sectors</b>.</li></ul><p><b>Enterprise Sales &amp; Client Engagement</b></p><ul><li>Build and manage relationships.</li><li>Lead high-level meetings, solution presentations, and commercial negotiations.</li><li>Position the company as a <b>long-term strategic partner</b> rather than a transactional vendor.</li></ul><p><b>Tendering &amp; Strategic Projects</b></p><ul><li>Lead and support participation in <b>Kuwait government and major enterprise tenders</b> (e.g., KPC, KOC, MEW, MOI).</li><li>Coordinate with internal teams for <b>technical submissions, compliance, and commercial proposals</b>.</li></ul><p><b>Pipeline &amp; Revenue Management</b></p><ul><li>Own the full sales cycle: <b>lead generation &rarr; qualification &rarr; proposal &rarr; closure</b>.</li><li>Ensure accurate reporting through CRM systems and regular management updates.</li></ul><p><b>Partnerships &amp; Vendor Engagement</b></p><ul><li>Engage with key global vendors and distributors.</li><li>Develop strategic partnerships to enhance the company&rsquo;s solution offerings and competitiveness.</li></ul><p><b>Internal Coordination</b></p><ul><li>Work closely with <b>technical, pre-sales, finance, and operations teams</b> to ensure successful project delivery.</li><li>Support management in defining <b>enterprise strategy, pricing, and go-to-market approach</b>.</li></ul><p><b>Qualifications &amp; Experience</b></p><ul><li>Minimum <b>10+ years of experience</b> in enterprise sales, business development, or account management.</li><li>Strong experience in <b>ICT, telecom, data centers, or energy-related solutions</b>.</li><li>Proven track record in managing <b>SME accounts and tender-based business</b>.</li><li><b>Hands-on experience working with global technology vendors such as Microsoft, Cisco, Fortinet, or similar OEMs (e.g., Dell, HP, VMware, Palo Alto).</b></li><li>Experience in vendor coordination, solution positioning, and commercial negotiations with international principals.</li><li>Solid understanding of <b>Kuwait market</b>, including tendering processes and key government entities.</li><li>Established network within enterprise and government sectors is highly preferred.</li></ul><p><b>Skills &amp; Competencies</b></p><ul><li>Strong executive presence with the ability to engage <b>senior leadership and stakeholders</b>.</li><li>Excellent negotiation, presentation, and communication skills.</li><li>Commercially driven with a strong focus on revenue and profitability.</li><li>Ability to manage <b>complex sales cycles and multi-stakeholder environments</b>.</li><li>Strategic thinker with hands-on execution capability.</li></ul><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Revenue achievement aligned with <b>70% SME / 30% Tender mix</b></li><li>Pipeline development and conversion ratio</li><li>Tender participation and <b>win rate improvement</b></li><li>Growth in enterprise customer base</li><li>Strategic partnerships established and revenue contribution</li></ul><p>Job Type: Full-time</p><p>Pay: From KD750.000 per month</p><p>Work Location: In person</p>

Enterprise Manager

NavitasPartners

<div><p><b>Title:</b> Business Intelligence / Financial Subject Matter Expert (SME)<br>
<b>Location:</b> Jefferson City, MO (Hybrid &ndash; Onsite + Remote)<br>
<b>Duration:</b> 12 Months<br>
<b>Hours:</b> Up to 40 hours/week</p>
<h3 class="jobSectionHeader"><b>
Overview</b></h3>
<p>
A government transportation agency is seeking an experienced Financial Subject Matter Expert (SME) to support a large-scale enterprise transformation program. This role is key to transitioning from a legacy financial system to a modern enterprise platform, including ERP, EPM, HCM, and Project Portfolio Management (PPM).</p>
<p>
The SME will serve as a bridge between business and technology teams, ensuring financial processes, federal funding requirements, and transportation-specific reporting are accurately implemented within the new system.</p>
<p></p>
<h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3>
<p><b>
Business &amp; Financial SME Support</b></p>
<ul>
<li>Provide expertise in financial processes including:
<ul><li>Accounts Payable / Receivable</li>
<li>Inventory management</li>
<li>Project financial reporting</li>
<li>General ledger and distribution processes</li>
</ul></li><li>Align financial operations with enterprise system design and implementation</li>
<li>Translate complex financial workflows into functional requirements and system documentation</li>
</ul>
<p><b>Program Support</b></p>
<ul>
<li>Support development and implementation of enterprise systems, including ERP, EPM/PPM, and HCM integrations</li>
<li>Participate in workshops, task assignments, and system design sessions</li>
<li>Act as liaison between internal teams and program stakeholders</li>
</ul>
<p><b>Documentation &amp; Analysis</b></p>
<ul>
<li>Develop and maintain business process documentation, functional specifications, and workflows</li>
<li>Ensure documentation aligns with program deliverables and regulatory requirements</li>
<li>Update materials based on system changes and enhancements</li>
</ul>
<p><b>Training &amp; Knowledge Transfer</b></p>
<ul>
<li>Create training materials, user guides, and presentations</li>
<li>Conduct training sessions for end users (onsite and virtual)</li>
<li>Ensure effective knowledge transfer for long-term operational sustainability</li>
</ul>
<p><b>Operational Support &amp; Issue Resolution</b></p>
<ul>
<li>Address system issues, user questions, and enhancement requests</li>
<li>Troubleshoot and resolve functional and financial system issues</li>
<li>Support ongoing improvements and minor system enhancements</li>
</ul>
<p><b>Communication &amp; Stakeholder Management</b></p>
<ul>
<li>Maintain consistent communication with leadership and project teams</li>
<li>Collaborate with finance, IT, and external partners</li>
<li>Communicate effectively with both technical and non-technical stakeholders</li>
</ul>
<p><b>Compliance &amp; Federal Funding Expertise</b></p>
<ul>
<li>Ensure compliance with federal and state funding requirements</li>
<li>Support processes related to grants, reimbursements, and financial reporting</li>
<li>Maintain alignment with transportation program standards and regulations</li>
</ul><p></p><h3 class="jobSectionHeader"><b>Required Qualifications</b></h3>
<ul><li>8+ years of experience with government financial systems (legacy ERP platforms)</li>
<li>8+ years of experience in financial services processes within the public sector</li>
<li>8+ years of project costing experience in transportation or similar industries</li>
<li>Strong experience with federal funding processes, compliance, and reporting</li>
<li>Deep understanding of:
<ul><li>Government accounting structures</li>
<li>Financial reporting frameworks</li>
<li>Funding distribution and reimbursement processes</li>
</ul></li></ul><p></p><h3 class="jobSectionHeader"><b>Preferred Qualifications</b></h3>
<ul><li>Experience working with state government agencies (strongly preferred)</li>
<li>Experience supporting large-scale ERP or financial system implementations</li>
<li>Background in government transformation or modernization initiatives</li>
<li>Experience in hybrid work environments</li>
<li>Exposure to enterprise system migrations and change management</li>
</ul><p></p><h3 class="jobSectionHeader"><b>Soft Skills</b></h3>
<ul><li>Strong analytical and problem-solving abilities</li>
<li>Ability to work independently with minimal supervision</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong stakeholder management and collaboration skills</li>
<li>Ability to thrive in fast-paced, evolving environments</li>
</ul><p></p><h3 class="jobSectionHeader"><b>Work Environment &amp; Additional Requirements</b></h3>
<ul><li>Hybrid role requiring onsite presence in Jefferson City, MO</li>
<li>Availability for occasional after-hours support</li>
<li>Must pass a state-level background check</li>
<li>Equipment and remote access support will be provided</li>
</ul>
<p>For more details reach at <b><i>nparmar@navitassols.com.</i></b></p></div>

Business Intelligence / Financial Subject Matter Expert (SME) - BI 0410 NP#01

General Dynamics Information Technology

<p></p><div><div><div><p>Your Impact</p><p>
Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.</p><p>
Job Description</p><div><p>
This position is currently projected to be 30 hours per week, but could be flexible to 20 hours per week.</p><p></p><p>
High Performance Computing (HPC) Subject Matter Expert (SME)<br>
<br>
Support mission-critical initiatives and enable the growth of our business as a HPC SME at GDIT. Here, you&rsquo;ll become an integral part of how GDIT is able to ensure the safety and security of our nation.</p><p></p><p>
GDIT is seeking a dynamic HPC expert to provide data analysis and expert recommendations to advance utilization of HPC resources. You will be supporting the DoD High Performance Computing Modernization Program (HPCMP). As an HPC SME, you will join a team of innovative and savvy engineers and computational scientists. We focus on building collaborative relationships with the HPC community to better understand customer technology needs and challenges. Our team of computational scientists help solve the HPC challenges for DoD scientists and engineers across the Army, Navy and Air Force.</p><p></p><p>
The HPCMP PET team was created to provide expert computational support for users of the supercomputing systems within the DoD. This position serves as a customer-facing presence for the DoD science and technology community, providing SME advice for new initiatives, ongoing projects, and support needs.</p><p></p><p>
The position is remote with occasional travel for meetings. However, you must be available during the core hours in the Eastern Time Zone.</p><p><br>
MEANINGFUL WORK AND PERSONAL IMPACT</p><ul><li><p>
Provide in-depth technical analysis on the progress of DoD HPCMP High Priority Projects.</p></li><li><p>
Provide specialized technical subject matter expertise as a member of the New User Support Team</p></li><li><p>
Provide the analysis of technical merit and mission impact of new projects each year.</p></li><li><p>
Ensuring all published documentation regarding RM is timely and accurate, and make changes as needed on a regular basis.</p></li><li><p>
Support the HPCMP by understanding and documenting user requirements and user experiences on DSRC systems.</p></li><li><p>
Observe, devise, maintain, and recommend performance metrics necessary to gain better for technology forecasting, pIE modernization, benchmarking, or the current needs of the program.</p></li><li><p>
Provide expert advice on the development and analysis of system metrics such as measuring impact, tracking benchmarking and computer speed, over and above the current metrics which include utilization, throughput, and expansion factor.</p></li><li><p>
Provide assistance to the Chief Technology Officer to support the Technology Forecast effort.</p></li><li><p>
Act as facilitator between High Performance Computing Advisory Panel members and the HPCMP RM Associate Director as they renew and request new projects</p></li></ul><p><br>
WHAT YOU&rsquo;LL NEED TO SUCCEED<br>
Bring your initiative and drive for innovation to GDIT. The HPC SME must have:</p><ul><li>Education: PhD (nice to have)</li><li>Required Experience: 20+ years of related HPC experience</li><li>Required Technical Skills:</li></ul><ul><li><p>
Experience analyzing solutions components, understanding systems integration challenges, and identifying technology gaps that must be resolved to reach performance targets and functionality requirements.</p></li><li><p>
Innovative mindset: Push to understand needs in-depth and think broadly and creatively about solutions.</p></li><li><p>
Familiarity with commonly used HPC applications and services</p></li></ul><ul><li>Security Clearance Level: Secret</li><li>Required Skills and Abilities: Experience working independently on projects, which includes meeting the schedule on time and managing customer expectations. This position requires a detailed, working understanding of high performance computing and its application to the research, development, test, and evaluation (RDT&amp;E) community.</li></ul><ul><li><p>
Ability to clearly present ideas to both technical and non-technical users</p></li></ul><ul><li>Preferred Skills:</li></ul><ul><li><p>
Experience with data analysis and how data can be utilized to solve customer challenges.</p></li><li><p>
Ability to build and maintain trust of our team and customer base.</p></li></ul><p></p><p>
Location: Remote</p><div><br>
GDIT IS YOUR PLACE<br>
At GDIT, the mission is our purpose, and our people are at the center of everything we do.<br>
<ul><li>Growth: AI-powered career tool that identifies career steps and learning opportunities</li><li>Support: An internal mobility team focused on helping you achieve your career goals</li><li>Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off</li><li>Flexibility: Full-flex work week to own your priorities at work and at home. This position is currently projected to be 30 hours per week, but could be flexible to 20 hours per week.</li><li>Community: Award-winning culture of innovation and a military-friendly workplace</li></ul><br>
OWN YOUR OPPORTUNITY<br>
Explore a career at GDIT and you&rsquo;ll find endless opportunities to grow alongside colleagues who share your sense of ownership and pride in the meaningful work we do.</div>
</div></div><div><div><div><p>Work Requirements</p></div></div><div></div><div><div>
Years of Experience<div>
20 + years of related experience</div><ul><li>may vary based on technical training, certification(s), <i>or</i> degree</li></ul></div><div></div><div>
Certification</div><p></p><div>
Travel Required<div>
Less than 10%</div></div><div></div><div>
Citizenship<div>
U.S. Citizenship Required</div></div></div></div></div><div><p>
Salary and Benefit Information</p><div>
The likely salary range for this position is $157,622 - $213,253. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.<br>
View information about benefits and our total rewards program.</div><p>
About Our Work</p><div>
We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.</div><div>
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</div><div><i>
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</i></div></div></div>

High Performance Computing (HPC) Subject Matter Expert (SME)

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