technical solutions consultant

Genesys

<div></div><div><div><div><div><div><div>locations</div><div>
Riyadh (Flexible)</div></div></div></div><div></div><div><div><div><div><div>
time type</div><div>
Full time</div></div></div></div><div></div><div><div><div><div>
posted on</div><div>
Posted 12 Days Ago</div></div></div></div><div></div><div><div><div><div>
job requisition id</div><div>
JR110593</div></div></div></div></div></div><div><div>
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Senior Solutions Consultant
As a Senior Solutions Consultant, you act as a trusted advisor throughout the customer buying journey, helping organizations connect their customer experience strategy with practical, scalable solutions. You engage both business and technical stakeholders, from operational leaders to architects and C-level executives guiding them through complex evaluations with clarity, credibility, and insight.
You play a critical role in driving successful outcomes across enterprise and upper mid-market opportunities by combining strong technical expertise with a consultative, outcome-oriented approach. 
What You&rsquo;ll Be Responsible For
Discovery &amp; Outcome Alignment<ul><li>
Engage stakeholders to understand business objectives, operational challenges, and success metrics</li><li>
Facilitate discovery sessions and workshops to identify gaps, opportunities, and value drivers</li><li>
Translate customer needs into solution approaches aligned to measurable outcomes (e.g., customer satisfaction, efficiency, productivity)</li><li>
Help customers understand the organizational and operational impact of modernizing customer experience</li></ul>
Solution Design &amp; Advisory<ul><li>
Develop high-level solution architectures and business solution roadmaps aligned to customer priorities and constraints</li><li>
Balance innovation with feasibility, scalability, and long-term sustainability</li><li>
Produce key deliverables such as discovery documentation, solution designs, and architecture diagrams</li><li>
Ensure smooth transition to delivery teams by setting clear expectations and success criteria</li></ul>
Demonstrations &amp; Value Communication<ul><li>
Design and deliver tailored, scenario-based demonstrations showcasing AI-powered experience orchestration</li><li>
Excellent in story telling and lead in value selling approach</li><li>
Communicate complex technical concepts (AI, automation, integrations) in a clear and practical way</li><li>
Adapt messaging for diverse audiences, including executives, business users, and technical teams</li><li>
Experienced soft skills and objection handling.</li><li>
Articulate business value and differentiation in the context of customer needs</li></ul>
Supporting Complex Sales Cycles<ul><li>
Partner with Account Executives and cross-functional teams to drive strategy on large, complex deals</li><li>
Lead or contribute to RFx responses, proposals, and customer presentations</li><li>
Guide customers through evaluation and decision-making processes</li><li>
Lead virtual or on-site workshops to build alignment and confidence</li><li>
Building business cases / ROI models</li><li>
Quantifying value (cost reduction, containment, CSAT impact)</li><li>
Partnering with Value Consultants (or doing it themselves)</li></ul>
Technical Validation &amp; Integration Advisory<ul><li>
Engage with architects, developers, and IT teams to validate solution fit within enterprise ecosystems</li><li>
Advise on APIs, integrations, data flows, security, and interoperability</li><li>
Address feasibility, risk, and technical adoption considerations</li><li>
Support use cases involving AI, automation, analytics, and digital engagement</li><li>
Coordinate with SME, partners and Product Team.</li></ul>
Innovation &amp; Thought Leadership<ul><li>
Stay current with industry trends, emerging technologies, and best practices (AI, cloud, security and CX)</li><li>
Build reusable solution assets, demos, and frameworks leveraging modern technologies (e.g., APIs, cloud, Infrastructure as Code)</li><li>
Act as a technical ambassador, showcasing innovative solutions to customers and partners</li></ul>
Team Collaboration &amp; Leadership<ul><li>
Collaborate with Sales, Presales, Partners, and Delivery teams to drive successful outcomes</li><li>
Lead or contribute to virtual deal teams on complex opportunities</li><li>
Share knowledge, mentor peers, and contribute to team best practices</li><li>
Operate with a high degree of autonomy while managing multiple priorities</li><li>
Co-selling and co-designing solutions</li></ul>
What We&rsquo;re Looking For
You bring a strong consultative mindset, combining technical depth with the ability to simplify complexity. You are comfortable operating in ambiguity, influencing senior stakeholders, and building confidence in both business and technical decisions.
Required Experience<ul><li>
Excellent communication &amp; presentation skills in both Arabic and English</li><li>
5+ years in active Solutions Consulting, Technical Presales, Solutions Architecture, or similar customer-facing technical roles</li><li>
Experience supporting enterprise or complex SaaS / cloud evaluations</li><li>
Strong understanding of cloud architectures, APIs, integrations, and modern SaaS platforms</li><li>
Solid technical foundation across networking, security, and software systems</li><li>
Proven ability to communicate effectively with both business and technical audiences</li><li>
Experience collaborating across sales, product, and delivery teams</li><li>
Commercial Awareness: Supporting commercial constructs, Understanding licensing models, consumption, and TCO</li><li>
Build and articulate compelling business cases, linking Genesys capabilities to measurable financial and operational outcomes</li></ul>
Preferred Experience<ul><li>
Experience in customer experience (CX), contact center (CCaaS), CRM, or digital engagement platforms</li><li>
Familiarity with AI technologies (LLMs, NLU, predictive models), automation, and analytics use cases</li><li>
Hands on Demo, POC is a plus.</li><li>
Exposure to platforms such as AWS, Salesforce, ServiceNow, or similar ecosystems</li><li>
Knowledge of contact center technologies (IVR, WFM, recording, digital channels, VoIP/SIP , AI)</li><li>
Experience with Infrastructure as Code (e.g., Terraform, CloudFormation) is a plus</li><li>
Strong workshop facilitation, presentation, and stakeholder management skills</li><li>
Familiarity with CcaaS ecosystem</li><li>
Experience working with system integrators, partners, or BPO providers</li><li>
Leading competitive differentiation conversations</li><li>
Experience with cloud migration strategies &amp; Change management considerations</li></ul>
#LI-MC1
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys&reg; empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud&trade; is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24&ndash;48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation&mdash;such as application follow-ups or resume submissions&mdash;may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</div></div></div>

Senior Solution Consultant

<div></div><div><div><div><div><div><div>locations</div><div>
Dubai (Flexible)</div></div></div></div><div></div><div><div><div><div><div>
time type</div><div>
Full time</div></div></div></div><div></div><div><div><div><div>
posted on</div><div>
Posted 16 Days Ago</div></div></div></div><div></div><div><div><div><div>
job requisition id</div><div>
JR110537</div></div></div></div></div></div><div><div>
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Senior Solutions Consultant
As a Senior Solutions Consultant, you act as a trusted advisor throughout the customer buying journey, helping organizations connect their customer experience strategy with practical, scalable solutions. You engage both business and technical stakeholders, from operational leaders to architects and C-level executives guiding them through complex evaluations with clarity, credibility, and insight.
You play a critical role in driving successful outcomes across enterprise and upper mid-market opportunities by combining strong technical expertise with a consultative, outcome-oriented approach. 
Focused Territory = North Africa
What You&rsquo;ll Be Responsible For
Discovery &amp; Outcome Alignment<ul><li>
Engage stakeholders to understand business objectives, operational challenges, and success metrics</li><li>
Facilitate discovery sessions and workshops to identify gaps, opportunities, and value drivers</li><li>
Translate customer needs into solution approaches aligned to measurable outcomes (e.g., customer satisfaction, efficiency, productivity)</li><li>
Help customers understand the organizational and operational impact of modernizing customer experience</li></ul>
Solution Design &amp; Advisory<ul><li>
Develop high-level solution architectures and business solution roadmaps aligned to customer priorities and constraints</li><li>
Balance innovation with feasibility, scalability, and long-term sustainability</li><li>
Produce key deliverables such as discovery documentation, solution designs, and architecture diagrams</li><li>
Ensure smooth transition to delivery teams by setting clear expectations and success criteria</li></ul>
Demonstrations &amp; Value Communication<ul><li>
Design and deliver tailored, scenario-based demonstrations showcasing AI-powered experience orchestration</li><li>
Excellent in story telling and lead in value selling approach</li><li>
Communicate complex technical concepts (AI, automation, integrations) in a clear and practical way</li><li>
Adapt messaging for diverse audiences, including executives, business users, and technical teams</li><li>
Experienced soft skills and objection handling.</li><li>
Articulate business value and differentiation in the context of customer needs</li></ul>
Supporting Complex Sales Cycles<ul><li>
Partner with Account Executives and cross-functional teams to drive strategy on large, complex deals</li><li>
Lead or contribute to RFx responses, proposals, and customer presentations</li><li>
Guide customers through evaluation and decision-making processes</li><li>
Lead virtual or on-site workshops to build alignment and confidence</li><li>
Building business cases / ROI models</li><li>
Quantifying value (cost reduction, containment, CSAT impact)</li><li>
Partnering with Value Consultants (or doing it themselves)</li></ul>
Technical Validation &amp; Integration Advisory<ul><li>
Engage with architects, developers, and IT teams to validate solution fit within enterprise ecosystems</li><li>
Advise on APIs, integrations, data flows, security, and interoperability</li><li>
Address feasibility, risk, and technical adoption considerations</li><li>
Support use cases involving AI, automation, analytics, and digital engagement</li><li>
Coordinate with SME, partners and Product Team.</li></ul>
Innovation &amp; Thought Leadership<ul><li>
Stay current with industry trends, emerging technologies, and best practices (AI, cloud, security and CX)</li><li>
Build reusable solution assets, demos, and frameworks leveraging modern technologies (e.g., APIs, cloud, Infrastructure as Code)</li><li>
Act as a technical ambassador, showcasing innovative solutions to customers and partners</li></ul>
Team Collaboration &amp; Leadership<ul><li>
Collaborate with Sales, Presales, Partners, and Delivery teams to drive successful outcomes</li><li>
Lead or contribute to virtual deal teams on complex opportunities</li><li>
Share knowledge, mentor peers, and contribute to team best practices</li><li>
Operate with a high degree of autonomy while managing multiple priorities</li><li>
Co-selling and co-designing solutions</li></ul>
What We&rsquo;re Looking For
You bring a strong consultative mindset, combining technical depth with the ability to simplify complexity. You are comfortable operating in ambiguity, influencing senior stakeholders, and building confidence in both business and technical decisions.
Required Experience<ul><li>
Excellent communication &amp; presentation skills in both French and English</li></ul><ul><li>
5+ years in active Solutions Consulting, Technical Presales, Solutions Architecture, or similar customer-facing technical roles</li><li>
Experience supporting enterprise or complex SaaS / cloud evaluations</li><li>
Strong understanding of cloud architectures, APIs, integrations, and modern SaaS platforms</li><li>
Solid technical foundation across networking, security, and software systems</li><li>
Proven ability to communicate effectively with both business and technical audiences</li><li>
Experience collaborating across sales, product, and delivery teams</li><li>
Commercial Awareness: Supporting commercial constructs, Understanding licensing models, consumption, and TCO</li><li>
Build and articulate compelling business cases, linking Genesys capabilities to measurable financial and operational outcomes</li></ul>
Preferred Experience<ul><li>
Experience in customer experience (CX), contact center (CCaaS), CRM, or digital engagement platforms</li><li>
Familiarity with AI technologies (LLMs, NLU, predictive models), automation, and analytics use cases</li><li>
Hands on Demo, POC is a plus.</li><li>
Exposure to platforms such as AWS, Salesforce, ServiceNow, or similar ecosystems</li><li>
Knowledge of contact center technologies (IVR, WFM, recording, digital channels, VoIP/SIP , AI)</li><li>
Experience with Infrastructure as Code (e.g., Terraform, CloudFormation) is a plus</li><li>
Strong workshop facilitation, presentation, and stakeholder management skills</li><li>
Familiarity with CcaaS ecosystem</li><li>
Experience working with system integrators, partners, or BPO providers</li><li>
Leading competitive differentiation conversations</li><li>
Experience with cloud migration strategies &amp; Change management considerations</li><li>
Languages: Arabic and Darija knowledge is a plus</li></ul>
#LI-MC1
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys&reg; empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud&trade; is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24&ndash;48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation&mdash;such as application follow-ups or resume submissions&mdash;may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</div></div></div>

LexisNexis Risk Solutions

<div>About The Role:
As a Solutions Consultant, you will act as the go‑to technical and functional expert throughout the sales lifecycle. Partnering closely with Sales, Product Management, Professional Services, and Marketing, you will help translate customer needs into compelling, value‑driven solutions. You will support prospective and existing customers through product demonstrations, discovery sessions, proof‑of‑concepts, and formal RFP/RFI responses&mdash;positioning LexisNexis Risk Solutions as a strategic partner and innovation leader. Although based in Dubai, this role provides EMEA‑wide coverage and will require travel within the region.
Responsibilities:<ul><li>
Support Sales in qualifying opportunities and delivering product demonstrations, remotely and in person</li><li>
Manage RFPs, RFIs, and remote Proof of Concept (POC) engagements</li><li>
Train and enable Sales teams on solutions and effective demonstrations</li><li>
Coordinate handover of requirements between Sales and Professional Services</li><li>
Assist with opportunity scoping to support accurate solution design and pricing</li><li>
Monitor and share competitive and market insights internally</li><li>
Maintain up‑to‑date product content and sales enablement materials</li><li>
Collaborate with Marketing to develop and update sales collateral: slide decks, proposals, websites, PPTs etc.</li><li>
Support regional events and conferences with demonstrations and solution expertise</li><li>
Conduct customer win/loss reviews and contribute to thought leadership content</li><li>
Travel up to 30% to support regional field sales initiatives</li></ul>
Requirements:<ul><li>
Bachelor&rsquo;s degree or equivalent professional experience</li><li>
Experience in a pre‑sales, professional services, or sales support role, with a strong understanding of the full sales lifecycle</li><li>
Background in a technology and/or data‑driven organization, with experience supporting solution implementation</li><li>
Proficiency in Microsoft Office, with strong PowerPoint skills</li><li>
Excellent communication and presentation skills, with the ability to explain technical concepts in clear, business‑focused terms</li><li>
Self‑motivated, proactive, and able to work independently with strong initiative</li><li>
Fluency in English is required; Arabic language skills are preferred</li><li>
Experience in the payments, fraud, or compliance industry is an advantage</li></ul>
Working For Us
We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:<ul><li>
Competitive Bonus</li><li>
25 days paid annual Leaves</li><li>
Hybrid Working Model</li></ul>
About the Business
LexisNexis Risk Solutions is the essential partner across Financial Crime Compliance, Fraud &amp; Identity and Payments. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication &amp; Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.</div>

FCC Solutions Consultant

NiCE

<div><div>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</div><div>
So, what&rsquo;s the role all about?

As a Solutions Engineer you support the sales team by providing technical expertise, demonstrations, and solution presentations to potential customers. Your ability to understand customer requirements and propose tailored solutions will drive successful presales engagements. Presales Consultants play a key role in building customer confidence, addressing technical concerns, and winning sales opportunities.

How will you make an impact?
<ul>
<li>Engage with NICE Actimize&rsquo;s prospects and clients to understand technical and functional requirements needed to deliver business benefit of Anti-Money Laundering &amp; Fraud-detection solutions</li>
</ul><ul><li>Provide key subject matter expertise for Financial Services and be able to position detection solutions for specific banking applications</li>
</ul><ul><li>Explain features and benefits of the NICE Actimize solutions in comparison to competitive products</li>
</ul><ul><li>Assist in the creation of customized presentations, demonstrations, and proposals that effectively showcase the value proposition of detection solutions for banking applications</li>
</ul><ul><li>Collaborate with the sales and product teams to develop tailored solutions that address the specific needs of banking applications</li>
</ul><ul><li>Lead Proof of Concept engagements, working with the client, sales, product, and technical presales</li>
</ul><ul><li>Completing RFI/RFPs; identifying client requirements and ensuring proactive communications with customers to ensure customer satisfaction</li>
<li>Participate in trade shows, seminars and other industry events</li>
</ul>
Have you got what it takes?
<ul>
<li>5 + years of experience as a Presales Engineer or in a client facing role providing enterprise software solutions to the financial services industry</li>
</ul><ul><li>BS degree in finance, computer science, statistics, business or equivalent &ndash; advanced degree a plus</li>
</ul><ul><li>Excellent verbal, written, and interpersonal communication skills with the ability to effectively convey complex functional and technical concepts to diverse audiences</li>
</ul><ul><li>Demonstrated ability to rapidly acquire in-depth knowledge of new technologies and articulate their value proposition convincingly</li>
</ul><ul><li>Proven track record of driving business success and revenue through presales activities</li>
</ul><ul><li>Ability to thrive in a fast paced, dynamic environment, adapting quickly to changing priorities and requirements.</li>
</ul><ul><li>Experience in managing Proof of Concepts and creating compelling solution demonstrations tailored to the needs of financial institutions</li>
<li>Must be willing to travel to customer sites 40%+</li>
</ul>
You will have an advantage if you also have:
<ul>
<li>Previous experience in fraud detection or anti-money laundering (AML) industry is highly desired</li>
</ul><ul><li>Familiarity with financial institutions' operations, systems, and regulatory requirements is preferred</li>
<li>Proven track record of working effectively within or alongside financial institutions, demonstrating a deep understanding of their needs and challenges</li>
</ul>
What&rsquo;s in it for you?

Learn more about the Benefits at NICE (Link which we will land up on benefits section

Join an ever-growing, market disrupting, global company where the teams &ndash; comprised of the best of the best &ndash; work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

About NICE Actimize:

NICE Actimize is the largest and broadest provider of financial crime, risk, and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers&rsquo; and investors&rsquo; assets by identifying financial crime, preventing fraud, and providing regulatory compliance. Reporting into: Tech Manager 
Role Type: Individual Contributor</div><div>
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</div></div>

Portfolio Solutions Engineer

SailPoint Technologies

&lt;p&gt;SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs of the modern enterprise. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time. Delivered at the scale our enterprise customers demand. &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;We are proud of our team and the culture we have built, which has led to our employees voting us &ldquo;best places to work&rdquo; &ndash; 15 years in a row. &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;u&gt;The role:&lt;/u&gt; &lt;/p&gt;&lt;p&gt;SailPoint is seeking an &lt;b&gt;Advisory Solution Consultant&lt;/b&gt; (pre-sales Solution Engineer) to support the &lt;b&gt;US West/Northwest&lt;/b&gt; sales regions for &lt;b&gt;Enterprise&lt;/b&gt; accounts. You will partner with our sales teams by applying your technical abilities and business acumen in support of SailPoint&rsquo;s growth objectives. &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;b&gt;Responsibilities:&lt;/b&gt; &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Actively participate in the sales process and work closely with the direct and channel sales teams &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Discover and understand customer requirements and align our solutions to those requirements &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Present SailPoint business functions, value, and competitive differences &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Provide product demonstrations to prospective customers &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Assist in developing RFP responses in coordination with our RFP response team &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Participate in onsite and remote Proof of Value (POV) evaluations &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Provide feedback to Product Management on product enhancements &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;b&gt;Requirements:&lt;/b&gt; &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;5&amp;#43; years of professional experience as a pre-sales technical resource in an enterprise software company (B2B) &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Excellent written and verbal communication skills &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;A working knowledge of technical infrastructure, including web services, application servers, databases, virtualization, and directories is required &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Conversant in modern SaaS architecture &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Familiarity with Java, XML, LDAP, SQL, JSON, Azure/AWS/GCP is desirable &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;3&amp;#43; years working with Identity, Governance, and Access Management solutions is preferred &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Our ideal candidate possesses: &lt;/p&gt;&lt;p&gt;1) Technical pre-sales experience in complex enterprise environments &lt;/p&gt;&lt;p&gt;2) Thorough understanding of Identity, Governance, User Administration, and Access Management. &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Must-have attributes: &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Exceptional communication skills &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;High EQ, expertise in discovering customer requirements &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;The ability to articulate and demonstrate enterprise solutions aligned to business outcomes. &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;b&gt;Path to Success:&lt;/b&gt; &lt;/p&gt;&lt;p&gt;&lt;b&gt;Within the first 4 months, you will:&lt;/b&gt; &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Learn the Identity Security and Identity Management space &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Participate in demo best practices training, presentation skills training, negotiation, &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Handle initial demos and discussions in IGA &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Attend Revenue Onboarding for a deep dive into Challenger Sales training &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Hone technical discovery skills through SE Scrum groups &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Pitch to Account Executives (AEs) to master messaging and build relationships &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Navigate internal relationships with Customer Success Managers, Product Management, Professional Services, and Partners &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Coordinate with AEs before and after client calls, tying what is presented back to business value &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;b&gt;Within 6 months to 1 year, you will:&lt;/b&gt; &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Contribute to building new technical collateral for organization-wide use &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Grow familiarity with IT audit functions, regulatory frameworks, SOX, HIPAA, NERC-CIP, GDPR, and CCPA &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Speak at national or regional conferences and meetups &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Proactively network and build your own personal brand &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Articulate the business value of SailPoint as a strategic sale &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Communicate at the business level with clients outside of IT, such as HR, Finance, risk management, counsel, and lines of business &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Be fluent in the language of Identity Security &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;b&gt;Location:&lt;/b&gt; &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Residence in the&lt;b&gt; Northwest states or Northern California&lt;/b&gt; is preferred. &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;We anticipate 25% travel and flexibility to travel within the US (primarily in the&lt;b&gt; Northwestern US&lt;/b&gt;) will be necessary. &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;b&gt;Education:&lt;/b&gt; &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;BA/BS or global equivalent&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;5 years of related experience &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint&rsquo;s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. &lt;span&gt;We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): &lt;/span&gt;&lt;/p&gt;$121,590 - $204,930.60&lt;p style=&quot;text-align:left&quot;&gt;&lt;span&gt;Base salaries for employees based in other locations are competitive for the employee&rsquo;s home location.&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;Benefits Overview&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;1. Health and wellness coverage: Medical, dental, and vision insurance&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;2. Disability coverage: Short-term and long-term disability&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;3. Life protection: Life insurance and Accidental Death &amp;amp; Dismemberment (AD&amp;amp;D)&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;&lt;span&gt;5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;6. Financial security: 401(k) Savings and Investment Plan with company matching&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;&lt;span&gt;7. Time off benefits: Flexible vacation policy&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;8. Holidays: 8 paid holidays annually&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;9. Sick leave&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;10. Parental support: Paid parental leave&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;11. Employee Assistance Program (EAP) and Care Counselors&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;13. Health Savings Account (HSA) with employer contribution&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. &lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance&amp;#64;sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.&lt;/p&gt;

Advisory Solution Consultant (Enterprise West)

Comba Telecom - MENA

<div>
 
 
 Comba Telecom Ltd - Middle East &amp; North Africa
 
 
 
 Comba Telecom is a leading supplier of infrastructure and wireless enhancement solutions to mobile operators and enterprises to enhance and extend their wireless communications networks.
 
 
 
 
 
 Established in 1997 and listed on the Hong Kong Stock Exchange in 2003, Comba has been through continuous growth. The global revenue in 2024 was $553m and with ~5000 employees spread over 80+ offices globally and 2 advanced R&amp;D Centres in China, with 3800+ technology patents. Its manufacturing base in China features advanced testing equipment and one of the largest microwave anechoic testing chambers in APAC to ensure the highest quality of its products. The Company is one of the top 3 Tier 1 global suppliers of Antennas, the largest companies in the Implementation of In-Building Solutions (IBS) and Distributed Antennas Solutions (DAS) globally with deployment projects in 80+ countries and a leading provider of ORAN radios.
 
 
 
 
 
 Comba established its presence in the Middle East &amp; North Africa since 2008 with its regional head office based in Dubai, UAE, and channel partners across the region. It has been providing IBS/DAS/Outdoor solutions, BTS Antennas and repeaters to the leading regional operators.
 
 
 
 
 
 With an aggressive profitable growth strategy, we are actively looking for an experienced
 
 Technical Solution Engineer
 
 
 
 to
 
 
 join our MEA team, reporting to the Head of Technology, based in
 
 
 Dubai,
 
 
 
 United Arab Emirates
 
 .
 
 
 
 
 
 
 Key Responsibilities &amp; Accountabilities
 
 
 
 
 Overview/Summary:
 
 
 
 Accountable for bridging the gap between customer requirements and technical solutions. The role ensures the successful delivery of optimized communication and network solutions by providing presales technical support, designing and presenting solutions, preparing technical proposals, and assisting in deployments. This position plays a key role in supporting the Sales team, enhancing customer satisfaction, and contributing to the growth and competitiveness of the organization in the telecommunications market.
 
 
 
 
 
 
 Key Responsibilities &amp; Accountabilities
 
 
 <ul>
 <li>
 Support the Sales team in all presale&rsquo;s technical activities, including customer meetings, technical presentations, solution demonstrations, and site surveys.
 </li>
 <li>
 Support tender responses (RFI/RFP/RFQ) with technical documentation and compliance matrices.
 </li>
 <li>
 Understand customer requirements and propose optimized technical solutions
 </li>
 <li>
 Design and present solutions, such as Indoor Active &amp; Passive DAS, BSA (Base Station Antenna), Repeaters, RAN/ORAN solutions, etc
 </li>
 <li>
 Prepare technical proposals, solution architecture, and Bill of Materials (BOM).
 </li>
 <li>
 Provide field support, including on-site technical assistance during trials, PoC (Proof of Concept), and deployments.
 </li>
 <li>
 Perform product troubleshooting, fault analysis, and root cause investigations.
 </li>
 <li>
 Conduct technical training and product workshops for customers and partners.
 </li>
 <li>
 Work closely with engineering and product teams at headquarters to resolve technical issues and improve solution performance.
 </li>
 <li>
 Stay updated with new technologies, competitor products, and market trends.
 </li>
 <li>
 Participate in exhibitions, customer visits, and technical meetings as required.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies
 
 :
 
 <ul>
 <li>
 Experience working with mobile operators, neutral host providers, and system integrators.
 </li>
 <li>
 Knowledge of 2G/3G/4G/5G technologies.
 </li>
 <li>
 Strong analytical, negotiation, and problem-solving skills.
 </li>
 <li>
 Customer-focused attitude with strong teamwork abilities.
 </li>
 <li>
 Experience commissioning and integrating IBS sites.
 </li>
 <li>
 iBwave design experience and certification.
 </li>
 <li>
 Post-processing tools such as TEMS, Nemo, and TEMS discovery
 </li>
 </ul>
 
 
 
 
 
 Education
 
 :
 
 
 Bachelor&rsquo;s degree in Telecommunications, Electrical Engineering, or related field
 
 
 
 
 
 
 Work Experience:
 
 
 <ul>
 <li>
 Minimum 3-5 experience in an RF/Technical Solution Engineer, Presales Engineer, or similar role within the telecom industry.
 </li>
 <li>
 Strong technical knowledge of Active/ Passive DAS and Repeaters
 </li>
 <li>
 Ability to design and explain complex technical solutions clearly to both technical and non-technical audiences.
 </li>
 <li>
 Proficient in MS PowerPoint and Excel
 </li>
 <li>
 Excellent communication and presentation skills are a must.
 </li>
 <li>
 Fluency in English and Arabic is a must.
 </li>
 <li>
 Willingness to travel within Saudi Arabia when required
 </li>
 </ul>
 
 
 
 
 
 All personal information collected would be kept in strict confidence and to be used for recruitment purpose only.
 
 
</div>

Technical Solution Engineer – Saudi Arabia

LG Electronics

<div><div>Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, &quot;Jeong-do Management,&quot; embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
</div>What we can offer:
A crafted employee experience designed to foster professional growth, a focus on health &amp; well-being and an internal community that will set you up for success.
 We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill&mdash;and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
 The Opportunity:
LG Electronics is seeking a Technical Solutions Analyst to work in our Technical Solutions team. The person in this role will be responsible for reviewing/analyzing/improving various field service data and technical solutions data of LGEAI operation including overall process control, work performance, monitoring technical service, contents and inbound call statistics, handling escalated service cases, data analysis and validation, reporting, cost analysis, and coordinating/resolving of any issues with the related departments. Various tasks will also be involved for process improvement, new pilot test, and supporting other LGEAI departments.
Qualifications:
<ul><li>Monitor/review/analyze field service data and find any insight to improve.</li>
<li>Review/analyze TS RA data, find the root-cause and provide improvement to reduce TS RA.</li>
<li>Review/test/feedback/improve various technical solution methods.</li>
<li>Monitor potential quality issues and historical call data.</li>
<li>Monitor employees&rsquo; work levels, review work performance, provide consistent feedback to employee Supervisor for call improvement.</li>
<li>Review technical contents to improve</li>
<li>Resolve issues and provide timely resolution for internal and external operations.</li>
<li>Review and Participate in TCC case studies to find failure points.</li>
<li>Overall process review and improvement: Current process review and modify to improve, new process setup needed.</li>
<li>Review/analyze TCC operation performance to make more efficient operation.</li>
<li>Conduct regular meetings with leadership to communicate individual goals and team objectives.</li>
<li>Handle concerns, complaints and inquires about TCC performance.</li>
<li>Drive the development of superior service support and high performance goals for each TCC agent.</li>
<li>Data analysis: field service data, TCC Counselling data, call data and any other data analysis for correctness, accuracy, validation, providing analysis data, finding root cause or improvement.</li>
<li>Communication with factory and factory support</li>
<li>Any other duty assigned by manager</li>
</ul>Education / Experience
<ul><li>Bachelor&rsquo;s degree in statistics or business management</li>
<li>Associate Degree in Applied Science related to the Electrical, Mechanical, HVAC, Electronics fields preferred</li>
<li>Proficiency with the Internet, Microsoft Internet Explorer and Microsoft Office &ndash; Outlook, Excel, Power Point, Word and database management</li>
<li>High creativity for finding unique ways to analyze data</li>
<li>Ability to learn quickly and adapt to changes</li>
<li>Ability to work without supervision and multi-task in a fast-paced environment</li>
<li>Strong communication skills</li>
<li>Travel may be required.</li>
<li>Bilingual Korean/English a plus</li>
</ul>#LI-TF1 
<div><div><div>Recruiting Range</div>
<div>$65,000&mdash;$73,000 USD
</div></div></div><div>Benefits Offered Full-Time Employees:
<ul><li>No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.</li>
<li>Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.</li>
<li>Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.</li>
<li>Performance based Short-Term Incentives (varies by role).</li>
<li>Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.</li>
<li>Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.</li>
<li>Group Rate Life and Disability Insurance.</li>
</ul>Benefits Offered Temporary/Contractors:
<ul><li>Eligible for the relevant benefit programs offered through our partner agencies.</li>
</ul>Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.</div></div>

Technical Solutions Analyst

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