technical solutions consultant

Genesys

<div></div><div><div><div><div><div><div>locations</div><div>
Riyadh (Flexible)</div></div></div></div><div></div><div><div><div><div><div>
time type</div><div>
Full time</div></div></div></div><div></div><div><div><div><div>
posted on</div><div>
Posted 30+ Days Ago</div></div></div></div><div></div><div><div><div><div>
job requisition id</div><div>
JR110593</div></div></div></div></div></div><div><div><p>
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.</p><p></p><p>
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.</p><p></p><p><b>
Senior Solutions Consultant</b></p><p>
As a <b>Senior Solutions Consultant</b>, you act as a trusted advisor throughout the customer buying journey, helping organizations connect their customer experience strategy with practical, scalable solutions. You engage both business and technical stakeholders, from operational leaders to architects and C-level executives guiding them through complex evaluations with clarity, credibility, and insight.</p><p>
You play a critical role in driving successful outcomes across enterprise and upper mid-market opportunities by combining strong technical expertise with a consultative, outcome-oriented approach.</p><p></p><p><b><br>
What You&rsquo;ll Be Responsible For</b></p><p></p><p><b>
Discovery &amp; Outcome Alignment</b></p><ul><li><p>
Engage stakeholders to understand business objectives, operational challenges, and success metrics</p></li><li><p>
Facilitate discovery sessions and workshops to identify gaps, opportunities, and value drivers</p></li><li><p>
Translate customer needs into solution approaches aligned to measurable outcomes (e.g., customer satisfaction, efficiency, productivity)</p></li><li><p>
Help customers understand the organizational and operational impact of modernizing customer experience</p></li></ul><p></p><p><b>
Solution Design &amp; Advisory</b></p><ul><li><p>
Develop high-level solution architectures and business solution roadmaps aligned to customer priorities and constraints</p></li><li><p>
Balance innovation with feasibility, scalability, and long-term sustainability</p></li><li><p>
Produce key deliverables such as discovery documentation, solution designs, and architecture diagrams</p></li><li><p>
Ensure smooth transition to delivery teams by setting clear expectations and success criteria</p></li></ul><p></p><p><b>
Demonstrations &amp; Value Communication</b></p><ul><li><p>
Design and deliver tailored, scenario-based demonstrations showcasing AI-powered experience orchestration</p></li><li><p>
Excellent in story telling and lead in value selling approach</p></li><li><p>
Communicate complex technical concepts (AI, automation, integrations) in a clear and practical way</p></li><li><p>
Adapt messaging for diverse audiences, including executives, business users, and technical teams</p></li><li><p>
Experienced soft skills and objection handling.</p></li><li><p>
Articulate business value and differentiation in the context of customer needs</p></li></ul><p></p><p><b>
Supporting Complex Sales Cycles</b></p><ul><li><p>
Partner with Account Executives and cross-functional teams to drive strategy on large, complex deals</p></li><li><p>
Lead or contribute to RFx responses, proposals, and customer presentations</p></li><li><p>
Guide customers through evaluation and decision-making processes</p></li><li><p>
Lead virtual or on-site workshops to build alignment and confidence</p></li><li><p>
Building business cases / ROI models</p></li><li><p>
Quantifying value (cost reduction, containment, CSAT impact)</p></li><li><p>
Partnering with Value Consultants (or doing it themselves)</p></li></ul><p></p><p><b>
Technical Validation &amp; Integration Advisory</b></p><ul><li><p>
Engage with architects, developers, and IT teams to validate solution fit within enterprise ecosystems</p></li><li><p>
Advise on APIs, integrations, data flows, security, and interoperability</p></li><li><p>
Address feasibility, risk, and technical adoption considerations</p></li><li><p>
Support use cases involving AI, automation, analytics, and digital engagement</p></li><li><p>
Coordinate with SME, partners and Product Team.</p></li></ul><p></p><p><b>
Innovation &amp; Thought Leadership</b></p><ul><li><p>
Stay current with industry trends, emerging technologies, and best practices (AI, cloud, security and CX)</p></li><li><p>
Build reusable solution assets, demos, and frameworks leveraging modern technologies (e.g., APIs, cloud, Infrastructure as Code)</p></li><li><p>
Act as a technical ambassador, showcasing innovative solutions to customers and partners</p></li></ul><p></p><p><b>
Team Collaboration &amp; Leadership</b></p><ul><li><p>
Collaborate with Sales, Presales, Partners, and Delivery teams to drive successful outcomes</p></li><li><p>
Lead or contribute to virtual deal teams on complex opportunities</p></li><li><p>
Share knowledge, mentor peers, and contribute to team best practices</p></li><li><p>
Operate with a high degree of autonomy while managing multiple priorities</p></li><li><p>
Co-selling and co-designing solutions</p></li></ul><p></p><p><b>
What We&rsquo;re Looking For</b></p><p>
You bring a strong consultative mindset, combining technical depth with the ability to simplify complexity. You are comfortable operating in ambiguity, influencing senior stakeholders, and building confidence in both business and technical decisions.</p><p></p><p><b>
Required Experience</b></p><ul><li><p>
Excellent communication &amp; presentation skills in both Arabic and English</p></li><li><p>
5+ years in active Solutions Consulting, Technical Presales, Solutions Architecture, or similar customer-facing technical roles</p></li><li><p>
Experience supporting enterprise or complex SaaS / cloud evaluations</p></li><li><p>
Strong understanding of cloud architectures, APIs, integrations, and modern SaaS platforms</p></li><li><p>
Solid technical foundation across networking, security, and software systems</p></li><li><p>
Proven ability to communicate effectively with both business and technical audiences</p></li><li><p>
Experience collaborating across sales, product, and delivery teams</p></li><li><p>
Commercial Awareness: Supporting commercial constructs, Understanding licensing models, consumption, and TCO</p></li><li><p>
Build and articulate compelling business cases, linking Genesys capabilities to measurable financial and operational outcomes</p></li></ul><p></p><p><b>
Preferred Experience</b></p><ul><li><p>
Experience in customer experience (CX), contact center (CCaaS), CRM, or digital engagement platforms</p></li><li><p>
Familiarity with AI technologies (LLMs, NLU, predictive models), automation, and analytics use cases</p></li><li><p>
Hands on Demo, POC is a plus.</p></li><li><p>
Exposure to platforms such as AWS, Salesforce, ServiceNow, or similar ecosystems</p></li><li><p>
Knowledge of contact center technologies (IVR, WFM, recording, digital channels, VoIP/SIP , AI)</p></li><li><p>
Experience with Infrastructure as Code (e.g., Terraform, CloudFormation) is a plus</p></li><li><p>
Strong workshop facilitation, presentation, and stakeholder management skills</p></li><li><p>
Familiarity with CcaaS ecosystem</p></li><li><p>
Experience working with system integrators, partners, or BPO providers</p></li><li><p>
Leading competitive differentiation conversations</p></li><li><p>
Experience with cloud migration strategies &amp; Change management considerations</p></li></ul><p></p><p>
#LI-MC1</p><p></p><p>
If a Genesys employee referred you, please use the link they sent you to apply.</p><p></p><p><b>
About Genesys:</b></p><p>
Genesys&reg; empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud&trade; is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.</p><p></p><p><b>
Reasonable Accommodations:</b></p><p>
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.</p><p></p><p>
You can expect a response within 24&ndash;48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</p><p></p><p>
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation&mdash;such as application follow-ups or resume submissions&mdash;may not receive a response.</p><p></p><p><b>
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or </b><b>expression, marital</b><b> status, domestic partner </b><b>status, national</b><b> origin, genetics, </b><b>disability, military</b><b> and veteran status, and other protected characteristics.</b></p><p></p><p><i>
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></p></div></div></div>

Senior Solution Consultant

SailPoint Technologies

&lt;p&gt;SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs of the modern enterprise. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time. Delivered at the scale our enterprise customers demand. &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;We are proud of our team and the culture we have built, which has led to our employees voting us &ldquo;best places to work&rdquo; &ndash; 15 years in a row. &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;u&gt;The role:&lt;/u&gt; &lt;/p&gt;&lt;p&gt;SailPoint is seeking an &lt;b&gt;Advisory Solution Consultant&lt;/b&gt; (pre-sales Solution Engineer) to support the &lt;b&gt;US West/Northwest&lt;/b&gt; sales regions for &lt;b&gt;Enterprise&lt;/b&gt; accounts. You will partner with our sales teams by applying your technical abilities and business acumen in support of SailPoint&rsquo;s growth objectives. &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;b&gt;Responsibilities:&lt;/b&gt; &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Actively participate in the sales process and work closely with the direct and channel sales teams &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Discover and understand customer requirements and align our solutions to those requirements &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Present SailPoint business functions, value, and competitive differences &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Provide product demonstrations to prospective customers &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Assist in developing RFP responses in coordination with our RFP response team &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Participate in onsite and remote Proof of Value (POV) evaluations &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Provide feedback to Product Management on product enhancements &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;b&gt;Requirements:&lt;/b&gt; &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;5&amp;#43; years of professional experience as a pre-sales technical resource in an enterprise software company (B2B) &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Excellent written and verbal communication skills &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;A working knowledge of technical infrastructure, including web services, application servers, databases, virtualization, and directories is required &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Conversant in modern SaaS architecture &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Familiarity with Java, XML, LDAP, SQL, JSON, Azure/AWS/GCP is desirable &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;3&amp;#43; years working with Identity, Governance, and Access Management solutions is preferred &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Our ideal candidate possesses: &lt;/p&gt;&lt;p&gt;1) Technical pre-sales experience in complex enterprise environments &lt;/p&gt;&lt;p&gt;2) Thorough understanding of Identity, Governance, User Administration, and Access Management. &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Must-have attributes: &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Exceptional communication skills &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;High EQ, expertise in discovering customer requirements &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;The ability to articulate and demonstrate enterprise solutions aligned to business outcomes. &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;b&gt;Path to Success:&lt;/b&gt; &lt;/p&gt;&lt;p&gt;&lt;b&gt;Within the first 4 months, you will:&lt;/b&gt; &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Learn the Identity Security and Identity Management space &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Participate in demo best practices training, presentation skills training, negotiation, &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Handle initial demos and discussions in IGA &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Attend Revenue Onboarding for a deep dive into Challenger Sales training &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Hone technical discovery skills through SE Scrum groups &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Pitch to Account Executives (AEs) to master messaging and build relationships &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Navigate internal relationships with Customer Success Managers, Product Management, Professional Services, and Partners &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Coordinate with AEs before and after client calls, tying what is presented back to business value &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;b&gt;Within 6 months to 1 year, you will:&lt;/b&gt; &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Contribute to building new technical collateral for organization-wide use &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Grow familiarity with IT audit functions, regulatory frameworks, SOX, HIPAA, NERC-CIP, GDPR, and CCPA &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Speak at national or regional conferences and meetups &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Proactively network and build your own personal brand &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Articulate the business value of SailPoint as a strategic sale &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Communicate at the business level with clients outside of IT, such as HR, Finance, risk management, counsel, and lines of business &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Be fluent in the language of Identity Security &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;b&gt;Location:&lt;/b&gt; &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Residence in the&lt;b&gt; Northwest states or Northern California&lt;/b&gt; is preferred. &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;We anticipate 25% travel and flexibility to travel within the US (primarily in the&lt;b&gt; Northwestern US&lt;/b&gt;) will be necessary. &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;b&gt;Education:&lt;/b&gt; &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;BA/BS or global equivalent&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;5 years of related experience &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint&rsquo;s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. &lt;span&gt;We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): &lt;/span&gt;&lt;/p&gt;$121,590 - $204,930.60&lt;p style=&quot;text-align:left&quot;&gt;&lt;span&gt;Base salaries for employees based in other locations are competitive for the employee&rsquo;s home location.&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;Benefits Overview&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;1. Health and wellness coverage: Medical, dental, and vision insurance&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;2. Disability coverage: Short-term and long-term disability&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;3. Life protection: Life insurance and Accidental Death &amp;amp; Dismemberment (AD&amp;amp;D)&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;&lt;span&gt;5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;6. Financial security: 401(k) Savings and Investment Plan with company matching&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;&lt;span&gt;7. Time off benefits: Flexible vacation policy&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;8. Holidays: 8 paid holidays annually&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;9. Sick leave&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;10. Parental support: Paid parental leave&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;11. Employee Assistance Program (EAP) and Care Counselors&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;13. Health Savings Account (HSA) with employer contribution&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. &lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance&amp;#64;sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.&lt;/p&gt;

Advisory Solution Consultant (Enterprise West)

Sangfor Technologies

<div>
 <p>
  Position responsibility：
 </p>
 <p>
  1.Develop project technology strategy by understanding key client objectives; diagnosing and mapping client requirements; articulating solution risks and barriers; recommending project approaches; preparing time and cost estimates; and planning full project life cycle.
 </p>
 <p>
  2. Prepare and deliver the business value solutions for customers, including proposal writing, presentation, and conduct proof-of-concept to showcase its technical feasibility when necessary.
 </p>
 <p>
  3. Propose technical solutions and oversee the selection of technologies and estimate resources required to develop the proposed solutions to meet customer&rsquo;s requirements.
 </p>
 <p>
  4. Complete technical document refer to TOR/training/site-reference etc.
 </p>
 <p>
  5. Any other ad-hoc duties as required or assigned.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Professional skill：
 </p>
 <p>
  1.Experiences in IT industry as pre-sales is required, including solid knowledge of network best practices. Thorough understanding of TCP/IP, including Proxy/firewall/IPS/endpoint security/APT/SIEM.
 </p>
 <p>
  2. Knowledge of network security
 </p>
 <p>
  3. Know well about main stream network equipment (Cisco, Juniper, Fortinet , Bluecoat, etc) and a solid understanding of how to troubleshoot technical issues that involve network and Sangfor products.
 </p>
 <p>
  4.Certifications such as CCNA or CCNP along with proven experience will be preferred.
 </p>
 <p>
  5.Excellent oral and written communication skills in English.
 </p>
</div>


Presales Manager-CyberSecurity

Wellpath

<div><b>How you make a difference</b>:<div></div><div><br>
The Business-to-Technical Data Solutions Specialist acts as the bridge between business partners and technical teams to turn data needs into practical, usable solutions. This role takes the lead on exploring data, answering operational and clinical questions, and delivering dashboards, workflows, and automations that support decision-making. They work independently to clarify vague or high-level requests and transform them into well-defined, actionable outputs. The position partners closely with stakeholders to identify opportunities to improve reporting, processes, and workflows while staying aligned with business goals.</div><br>
<div></div>
<br>
<b>Qualifications &amp; Requirements</b>:<div></div><div><div><br>
Education</div><ul><li>
Bachelor&rsquo;s degree in Data Analytics, Information Systems, Computer Science, Business, or a related field preferred.</li></ul><div>
Experience</div><ul><li>
Demonstrated experience designing, developing, and maintaining dashboards, workflows, or automations.</li><li>
Proficiency with SQL and handson experience querying, validating, and exploring data.</li><li>
Experience working crossfunctionally with nontechnical teams to clarify needs and translate requirements into technical solutions.</li></ul><div>
Licenses/Certifications</div><ul><li>
None Required</li></ul></div><br>
<div></div>
<br>
<b>Key Responsibilities</b>:<br>
<div></div><ul><li>
Serve as the primary business-to-technical translator for data, reporting, and workflow needs, including dedicated support for Zenova.</li><li>
Independently query, validate, and analyze data using SQL to answer operational and clinical questions.</li><li>
Design, build, and maintain clear, reliable, and actionable dashboards in Tableau or similar platforms.</li><li>
Structure, curate, and manage data to support dashboards, reports, automations, and workflows.</li><li>
Partner with stakeholders to clarify ambiguous requests, identify root causes, and deliver solutions that improve processes and meet business needs.</li></ul><br>
<div></div>
<br>
<b>You Matter</b>:
<ul><li>Make a difference every day in the lives of the underserved</li><li>Join a mission driven organization with a people first culture</li><li>Excellent career growth opportunities</li></ul><div><b><br>
Join us and find a career that supports:</b><br>
<ul><li>Caring for overlooked, underserved, and vulnerable patients</li><li>Diversity, equity, inclusion, and belonging</li><li>Autonomy in a warm team environment</li><li>Growth and training</li></ul></div><div></div><div><b><br>
Perks and Benefits</b>
<br>
In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:
<br>
<ul><li>DailyPay, receive your money as you earn it!
</li><li>Tuition Assistance and dependent Scholarships</li><li>Employee Assistance Program (EAP) including free counseling and health coaching</li><li>Company paid life insurance</li><li>Tax free Health Spending Accounts (HSA)</li><li>Wellness program featuring fitness memberships and product discounts</li><li>Preferred banking partnership and discounted rates for home and auto loans</li></ul></div><div></div><ul><li><br>
Eligibility for perks and benefits varies based on employee type and length of service.</li></ul><br>
<br>
<b>We are an Equal Employment Opportunity Employer</b>:
<div>
We are committed to fostering, cultivating, and preserving a culture of uniqueness.</div><div></div><div><br>
We celebrate a variety of backgrounds and are committed to creating an inclusive environment for all employees.</div><div></div><div><b><br>
We encourage you to apply!</b> If you are excited about a role but your experience doesn&rsquo;t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.</div><div></div><div><br>
Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description.</div><div></div><div><br>
We are an Affirmative Action Employer in accordance with applicable state and local laws.</div><br>
<br>
<b>We are an Equal Employment Opportunity Employer</b>:
<div>
We are committed to fostering, cultivating, and preserving a culture of uniqueness.</div><div></div><div><br>
We celebrate a variety of backgrounds and are committed to creating an inclusive environment for all employees.</div><div></div><div><b><br>
We encourage you to apply!</b> If you are excited about a role but your experience doesn&rsquo;t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.</div><div></div><div><br>
Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description.</div><div></div><div><br>
We are an Affirmative Action Employer in accordance with applicable state and local laws.</div></div>

Business to Technical Data Solutions Specialist

HCA Florida Sarasota Doctors Hospital

<p></p><div><p>Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Consulting Provider Solutions Specialist today with HCA Florida Sarasota Doctors Hospital.</p>
<h5 class="jobSectionHeader"><b>Job Summary and Qualifications</b></h5>
<p></p><p>The Consulting Provider Solutions Specialist serves as a Division resource and subject matter expert for implementation and support of the ambulatory electronic health record (EHR). Using a balanced combination of advanced customer service, project management, sales, leadership, training, and technology skills, the Consulting Provider Solutions Specialist role works with an integrated support team to provide workflow analysis, testing, training, implementation, support, and optimization to clinical users of ambulatory EHR technology. The role requires working closely with providers and practice personnel, but also involves working with an ecosystem of healthcare professionals. Responsibilities include assisting providers throughout the healthcare continuum from the introduction to adoption and advancing utilization of HCA ambulatory EHR technologies. Duties also include ensuring providers and practice personnel have training and instruction on how to access and effectively utilize healthcare technologies and responding to, triaging, and delivering seamless coordination for provider support needs. The Consulting Provider Solutions Specialist will maintain collaborative relationships and engage across business units to enhance the provider experience with ambulatory EHR technologies and communicate key provider technology enablers. This role is responsible for understanding the dynamic landscape of Health IT, various digital access points, and common clinical workflows.</p><p>
1. Implementation/Change Management:</p><p>
a) Leads and independently conducts ambulatory EHR implementations for providers and practices (new start-ups and acquisitions).</p><p>
b) Provides Training and Second level support for dictation and voice recognition technologies.</p><p>
c) Plans, organizes, and independently conducts ambulatory EHR optimization efforts and actively supports and promotes system standardization, utilization, and best practices.</p><p>
d) Contributes as a subject-matter expert for installation and support of ambulatory EHR solutions per HCA and Division IT&amp;S standards and guidelines.</p><p>
e) Promotes process changes that improve the implementation, maintenance, and support of ambulatory EHR technologies.</p><p>
f) Supports and assists with testing of ambulatory EHR functionality; assists in interpretation of test plans, troubleshooting, and clinical integration points.</p><p>
g) Works with integrated support teams to address software functionality, content, and defect resolution updates.</p><p>
h) Participates with peers in enterprise communities to develop and deploy best practices for physician support in the ambulatory care setting.</p><p>
2. Support Requests:</p><p>
a) Rounds in physician practices to ensure ambulatory EHR support needs and issues are proactivelyidentified and addressed.
</p><p>b) Provides direct support of ambulatory EHR solutions to physician practices.</p><p>
c) Documents interactions with physician practices to confirm needs are met, reporting issues to other teams as needed.
</p><p>d) Coordinates provider and practice service requests and incident resolutions through the Division Service Desk. Reviews problem tracking databases and has the ability to track and analyze metrics.</p><p>
e) Conducts problem analysis, timely and accurate resolution, and root cause analysis for complex ambulatory EHR issues and requests.</p><p>
f) Escalates and works with enterprise subject matter experts and integrated support team resources to identify trends and manage resolution of ambulatory EHR application issues and requests.</p><p>
g) Analyzes and provides hands-on support for moderate to complex inquiries. Identifies and facilitates discussions with appropriate technical group or vendor to resolve the problem and coordinates as needed.</p><p>
h) Monitors and communicates trends and issues that may affect administration/provider relationships, regulatory compliance, and quality initiatives.
</p><p>i) Provides timely response and resolution to provider issues identified and reported in GrowthLink, as applicable.</p><p>
j) Serves as a subject-matter expert for ambulatory EHR solutions and support to the Service Desk Community.</p><p>
3. Access:</p><p>
a) Possesses a mature understanding of system access and information protection standards and processes to offer guidance and instruction to practice personnel regarding EHR technology, related systems, and reporting access.</p><p>
b) Collects and routes non-standard access requests to governing teams for consideration; Provides timely feedback and outcome to physician practices.</p><p>
c) Promotes system security, information protection, and patient confidentiality and helps ensure compliance.</p><p>
d) Enhances provider utilization of HCA technologies, by offering at the elbow support, one-on-one training, and support.</p><p>
4. Partnerships:</p><p>
a) In collaboration with integrated support teams, works with physician practices to promote and advocate tools, resources and workflows to support clinical quality initiatives, certification and regulatory requirements, and patient experience strategies.</p><p>
b) Works with Ambulatory Clinical Informatics team to create, introduce, and modify clinical content for the ambulatory EHR system.</p><p>
c) Contributes to Corporate, Division, and Market strategic planning with regard to physician product linesand ambulatory EHR technologies.
</p><p>d) Participates in data collection and reporting efforts, ensuring the accuracy of physician and practice data in HCA systems</p><p>
1. Responsible for leading, planning, coordinating, developing, tracking and delivery of training for providers and practice personnel on ambulatory EHR technologies and supporting systems.</p><p>
2. Collaborates with Central EHR Implementation and Ambulatory Clinical Informatics teams to design, develop, and implement education and training materials for the ambulatory EHR system in support of providers&rsquo; and practice staff initial and ongoing training.
</p><p>3. Develops, maintains and customizes ambulatory EHR system training materials to reflect market or practice or specialty-specific needs.</p><p>
4. Prepares and delivers presentations, demonstrations, train-the-trainer, and special training courses with frequency.
</p><p>5. Trains in a multitude of settings and leverage existing technology to meet the needs of the audience or customer base.
</p><p>6. Coordinate and executes group testing procedure training plans, conduct pilot trainings, and provide feedback to project lead to better serve our HCA business partners.</p><p>
1. Partners with practice, market, division and Corporate colleagues to enable a successful physician experience and foster improved customer service interactions.</p><p>
2. Effectively communicates with customers, maintaining positive body language with confidence and patience.
</p><p>3. Follows up, post issue resolution, to complete customer service cycle.</p><p>
4. Seeks feedback though customer interaction to identify areas of improvement.</p><br>
<p></p>
<h6 class="jobSectionHeader"><b>What qualifications you will need:</b></h6>
<p></p><p>No Travel Required</p><p>
5 years experience Required Years of Experience</p><p>
Preferred: Proficiency in clinical applications, ambulatory EHR preferred</p><p>
Education: College graduate or advanced course studies or related experience with 5 years previous experience in healthcare related field preferred.</p><p></p><p>
Certification/Licensure: N/A</p>
<p></p><h5 class="jobSectionHeader"><b>Benefits</b></h5><p></p>
<p>HCA Florida Sarasota Doctors Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li><b>
Comprehensive benefits</b> for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li><b>
Wellbeing support,</b> including free counseling and referral services</li><li><b>
Time away from work</b> programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li><b>
Savings and retirement resources</b>, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li><b>
Education support</b> through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li><b>
Additional benefits</b> for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul><p>
Learn more about Employee Benefits</p>
<p><b><i>Note: Eligibility for benefits may vary by location.</i></b></p><p><br>
<br>
</p><p>&quot;The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p>
<p>If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Consulting Provider Solutions Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. <b>Unlock the possibilities and apply today!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

Consulting Provider Solutions Specialist

Carrier

<div>
 <strong>
  Why Carrier?
  <br/>
  <br/>
 </strong>
 Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented modern air conditioning, and our team of pioneers continues to advance technologies that transform how we live, work, and move.
 <br/>
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 We offer industry-leading services and sustainable solutions designed to create healthier homes, buildings, and environments while reducing environmental impact. At Carrier, diversity and inclusion are the drivers of innovation and growth &mdash; and our exceptional people put the customer at the center of everything we do.
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  Role Responsibilities
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   To keep track of all design projects requiring Chillers, Airside, and Control. Assist consultants and clients in selecting HVAC systems from the concept stage through the tender release by recommending suitable Carrier products.
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   To analyze HVAC requirements of the projects, render technical guidance to the consultants, technical presentation to customers, technical feasibility studies, information on new product development with the latest innovations and keeping up with industry trends.
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   To follow consultant coverage protocol covering technical activities, relationship management and regular update of consultant database in your assigned territory through a structured program.
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   Handling consultants, maintaining excellent rapport with them, providing proper technical data and keeping them informed about the products. Market feedback analysis will be used to assess effectiveness.
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   To ensure that design projects are specified with Carrier sweet spots equipment/products and specifications to increase our winning ratio and support margin improvement.
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   Conduct HAP &amp; Design suit training along with energy simulation, LEED trainings on regular basis and invite consultants/clients/contractors to attend these trainings
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   Provide regular inputs to sales team from consultant activities about future projects.
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   Monthly reporting on project value, visits, technical presentations, spec to segment ratio, and order to spec ratio.
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   Respond to consultant and client inquiries promptly.
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   Support sales team by facilitating consultant approvals by leveraging consultant relationships and value engineering, by conducting technical presentation &amp; attend technical discussion meeting.
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   To follow Code of Ethics with regard to your Customers, Employees, Shareholders, as well as to carry out your obligations and responsibilities as outlined in the Carrier Code of Ethics Policy.
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  Role Purpose
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 <ul>
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   Advisory role, technical resource guide to each Carrier client which involves all aspects of HVAC design building process, from project concepts to detailed design stage for Chilled Water System.
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  </li>
 </ul>
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  Minimum Requirements
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  <li>
   Bachelor&rsquo;s degree in Mechanical Engineering and/or related HVAC field with strong technical knowledge on chillers. MBA is a plus.
  </li>
  <li>
   Minimum of 5 years' experience with a subject matter expert on chilled water applied equipment and control solutions, and a thorough grasp of the HVAC system
  </li>
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   Expert in relationship management with sales qualities.
  </li>
  <li>
   Excellent attention to details combined with outstanding writing and verbal communication skills in English. Arabic is a plus.
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  </li>
 </ul>
 <strong>
  Our Commitment to You
  <br/>
  <br/>
 </strong>
 At Carrier, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a workplace that attracts, develops, and retains the best talent, fosters collaboration, and drives innovation to serve our customers better.
 <br/>
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 We are guided by our values of
 <strong>
  Respect, Integrity, Inclusion, Innovation, and Excellence
 </strong>
 , and we are excited for you to join us and make a difference.
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 <strong>
  Apply Now!
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 </strong>
 <strong>
  <strong>
   Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  Job Applicant's Privacy Notice
  <br/>
  <br/>
 </strong>
 Click on this link to read the Job Applicant's Privacy Notice
</div>


Consultant Coverage Engineer

Union Properties

<p><strong>D365 ERP Senior Technical Consultant</strong><br /><strong>Location: Dubai, United Arab Emirates</strong><br /><strong>Employment Type: Full-Time</strong><br /><br /><strong>Job Overview</strong><br /><br />Union Properties is seeking a highly skilled and experienced <strong>D365 ERP Senior Technical Consultant</strong> to join our dynamic technology team in <strong>Dubai</strong>. This is a <strong>full-time</strong> position where the successful candidate will play a pivotal role in the technical design, development, implementation, and ongoing support of our Microsoft Dynamics 365 Finance and Operations (F&amp;O) platform. You will be responsible for leading technical workstreams, customising the ERP system to meet our unique business requirements, and ensuring the platform is robust, scalable, and optimised for performance across our diverse portfolio of companies. This role requires a deep technical understanding of the D365 F&amp;O ecosystem and the ability to translate complex business needs into effective technical solutions.<br /><br /><strong>Responsibilities</strong><br /><br />* Lead the technical design, development, and implementation of customisations, extensions, and integrations for the D365 F&amp;O platform.<br />* Create comprehensive technical design documentation based on functional requirements.<br />* Design and implement integrations between D365 F&amp;O and other business-critical systems.<br />* Manage data migration activities, including data mapping, transformation, and loading.<br />* Perform system performance analysis, tuning, and optimisation to ensure system efficiency.<br />* Provide expert-level technical support and troubleshoot complex issues, acting as a final point of escalation.<br />* Collaborate closely with functional consultants, project managers, and business stakeholders to ensure technical solutions align with business objectives.<br /><br /><strong>Qualifications</strong><br /><br />* A Bachelor's degree in Computer Science, Information Technology, or a related field.<br />* Proven and extensive experience as a Technical Consultant or Developer with Microsoft Dynamics 365 Finance and Operations (or AX 2012).<br />* Solid understanding of the D365 F&amp;O architecture, data structures, and core application modules.<br />* Experience working on full-cycle D365 F&amp;O implementation projects.<br />* Excellent analytical and problem-solving skills, with a meticulous attention to detail.<br />* Strong verbal and written communication skills, with the ability to articulate technical concepts to non-technical audiences.<br />* Microsoft certifications in D365 F&amp;O development are highly desirable.<br />* Experience with the Microsoft Power Platform (Power BI, Power Apps, Power Automate) is a significant advantage.<br /><br /> </p>

D365 ERP Senior Technical Consultant

Search 6814+ Technical solutions consultant jobs near you this June. New roles added regularly across leading industries. Apply today.