technical solutions director

Orascom Development Egypt

<div>
 
 The Technical Client Relations Director plays a leading role in managing the full lifecycle of customer-facing technical services&mdash;from property handover to post-delivery modifications, enhancement solutions, and Defect Liability Period (DLP) support. The role ensures client needs are met at every stage, bridging expectations with delivery and providing a smooth, high-quality experience that takes the property from construction to comfortable living.
 
 
 
 Key Responsibilities
 
 
 
 
 1. Property Handover Management
 
 
 <ul>
 <li>
 Oversee and manage the complete technical and operational scope of
 
 property handover
 
 across all projects.
 </li>
 <li>
 Ensure readiness of units and zones in coordination with QC, Project Management, and operations teams.
 </li>
 <li>
 Develop and enforce standardized handover protocols, documentation, and orientation processes.
 </li>
 </ul>
 
 
 2. Post-Delivery Modifications and Technical Queries
 
 
 <ul>
 <li>
 Lead all
 
 post-handover property services
 
 , including structural and architectural modifications requested by clients.
 </li>
 <li>
 Supervise the end-to-end
 
 modification management process
 
 , from request intake to feasibility review, approvals, execution, and close-out.
 </li>
 <li>
 Manage a design and technical advisory unit that delivers
 
 tailored design solutions
 
 and accommodates
 
 special life requirements
 
 (e.g., accessibility, extended family needs, premium upgrades).
 </li>
 <li>
 Establish and manage Orascom&rsquo;s official
 
 post-delivery design &amp; build add-ons platform
 
 , including scoping, pricing, execution, and client satisfaction.
 </li>
 <li>
 Define standard and bespoke packages aligned with brand identity and construction integrity.
 </li>
 <li>
 Ensure regulatory compliance, safety standards, and integration with community guidelines.
 </li>
 </ul>
 
 
 3. Post Delivery Revenue Streams
 
 
 <ul>
 <li>
 Drive
 
 post-delivery revenue streams
 
 through design services, material upgrades, and add-on solutions.
 </li>
 <li>
 Design service pricing models and promotional campaigns.
 </li>
 <li>
 Monitor client behavior trends and life needs to introduce relevant and profitable service offerings.
 </li>
 </ul>
 
 
 5. DLP (Defect Liability Period) Management
 
 
 <ul>
 <li>
 Own the
 
 DLP technical business cycle
 
 , from strategy and budgeting to implementation.
 </li>
 <li>
 Define and oversee the design and execution of
 
 DLP response plans
 
 , ensuring timely rectification, minimal disruption, and technical quality.
 </li>
 <li>
 Ensure integration with customer support systems and track KPIs on responsiveness, recurrence, and customer satisfaction.
 </li>
 <li>
 Cross functional collaboration by working closely with Construction, Facilities Management, Legal, and Customer Care to ensure alignment and seamless service across all phases.
 </li>
 <li>
 Monitor technical quality and project theme, contract adherence, and customer satisfaction across all touchpoints.
 </li>
 <li>
 Develop dashboards, SLA tracking tools, and performance review frameworks.
 </li>
 </ul>
 
 
 
 
 
 Knowledge, Skills and Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Architecture, Engineering, or Construction Management; MBA is a plus
 </li>
 <li>
 10+ years in real estate, client technical service, or project delivery
 </li>
 <li>
 Proven experience in customer-facing construction or design operations
 </li>
 <li>
 Strong technical knowledge paired with customer-centric thinking
 </li>
 </ul>
</div>

Technical Client Relations Director

Laborelec

YOUR RESPONSIBILITIESAs a Technical Solutions Business Developer<ul><li>Actively acquire new customers by developing trust-based relationships with key stakeholders in utilities and Oil &amp; Gas, and initiating strategic conversations that lead to new opportunities.</li><li>Lead conversations with decision makers to uncover operational pain points and translate these into actionable input for internal experts, ensuring all proposals align with customer objectives and constraints.</li><li>Co-create tailored technical solutions in close collaboration with Laborelec s subject matter experts, acting as the customer s voice throughout the solution design process.</li><li>Promote long-term value by prioritizing sustainable partnerships over short-term wins and by delivering solutions with real business impact.</li><li>Position and promote Laborelec s services like Asset Management, Boilers &amp; HRSG, Root Cause Analysis, Vibration Monitoring, Desalination &amp; RO, Condition Monitoring, and Battery Storage across the region.</li><li>Manage the entire commercial process from prospecting to contract negotiation.</li></ul>YOUR PROFILE as a Technical Solutions Business DeveloperEducation &amp; Experience: Engineering degree with at least 5 years of experience in the energy or utilities sector. Having experience in operations, maintenance, or technical roles is a plus. Consultative mindset : focused on understanding customer challenges and co-developing impactful solutions.Technical Credibility : Ability to discuss technical topics and propose relevant solutions.Communication : Strong interpersonal skills and fluent English speaker.Mobility: Willingness to travel frequently within the UAE and selected Asian countries.

Technical Solutions Business Developer

Are you ready to drive technical innovation and shape the future of energy in the Middle East? Location: Dubai ENGIE Laborelec Middle East Are you a technically skilled professional with a strong ability to engage clients? Do you enjoy translating operational challenges into impactful solutions? ENGIE Laborelec Middle East is looking for a Technical Solutions Business Developer to support our commercial growth and energy transition ambitions in the UAE and key Asian markets. In this new role, you ll help diversify our customer base across the UAE (excluding KSA) and key Asian countries (Thailand, Taiwan, and Vietnam). You will leverage your technical background to develop long-term client relationships and co-create solutions across diverse industrial and utility sectors, including power generation, Oil & Gas, and desalination. You will join a passionate team of experts in Dubai and report directly to the Regional Head of Sales. YOUR RESPONSIBILITIES As a Technical Solutions Business Developer <ul><li>Actively acquire new customers by developing trust-based relationships with key stakeholders in utilities and Oil & Gas, and initiating strategic conversations that lead to new opportunities.</li><li>Lead conversations with decision makers to uncover operational pain points and translate these into actionable input for internal experts, ensuring all proposals align with customer objectives and constraints.</li><li>Co-create tailored technical solutions in close collaboration with Laborelec s subject matter experts, acting as the customer s voice throughout the solution design process.</li><li>Promote long-term value by prioritizing sustainable partnerships over short-term wins and by delivering solutions with real business impact.</li><li>Position and promote Laborelec s services like Asset Management, Boilers & HRSG, Root Cause Analysis, Vibration Monitoring, Desalination & RO, Condition Monitoring, and Battery Storage across the region.</li><li>Manage the entire commercial process from prospecting to contract negotiation. </li></ul>Are you ready to drive technical innovation and shape the future of energy in the Middle East? Location: Dubai ENGIE Laborelec Middle East Are you a technically skilled professional with a strong ability to engage clients? Do you enjoy translating operational challenges into impactful solutions? ENGIE Laborelec Middle East is looking for a Technical Solutions Business Developer to support our commercial growth and energy transition ambitions in the UAE and key Asian markets. In this new role, you ll help diversify our customer base across the UAE (excluding KSA) and key Asian countries (Thailand, Taiwan, and Vietnam). You will leverage your technical background to develop long-term client relationships and co-create solutions across diverse industrial and utility sectors, including power generation, Oil & Gas, and desalination. You will join a passionate team of experts in Dubai and report directly to the Regional Head of Sales. YOUR RESPONSIBILITIES As a Technical Solutions Business Developer <ul><li>Actively acquire new customers by developing trust-based relationships with key stakeholders in utilities and Oil & Gas, and initiating strategic conversations that lead to new opportunities.</li><li>Lead conversations with decision makers to uncover operational pain points and translate these into actionable input for internal experts, ensuring all proposals align with customer objectives and constraints.</li><li>Co-create tailored technical solutions in close collaboration with Laborelec s subject matter experts, acting as the customer s voice throughout the solution design process.</li><li>Promote long-term value by prioritizing sustainable partnerships over short-term wins and by delivering solutions with real business impact.</li><li>Position and promote Laborelec s services like Asset Management, Boilers & HRSG, Root Cause Analysis, Vibration Monitoring, Desalination & RO, Condition Monitoring, and Battery Storage across the region.</li><li>Manage the entire commercial process from prospecting to contract negotiation. </li></ul>YOUR PROFILE as a Technical Solutions Business Developer <ul><li>Education & Experience: Engineering degree with at least 5 years of experience in the energy or utilities sector. Having experience in operations, maintenance, or technical roles is a plus.</li><li>Consultative mindset : focused on understanding customer challenges and co-developing impactful solutions.</li><li>Technical Credibility : Ability to discuss technical topics and propose relevant solutions.</li><li>Communication : Strong interpersonal skills and fluent English speaker.</li><li>Mobility: Willingness to travel frequently within the UAE and selected Asian countries. </li></ul>WE OFFER YOU as a Technical Solutions Business Developer <ul><li>A high-impact role in the energy transition in the Middle East and Asia.</li><li>Competitive compensation package, including housing and transport allowance.</li><li>Schooling allowance for children up to secondary level in the UAE.</li><li>Full family medical coverage and one annual return flights home.</li><li>Visa sponsorship and relocation support.</li><li>Access to a wide range of training and development programs.</li><li>A collaborative, inclusive, and purpose-driven work environment. </li></ul></ul>Disclaimer: is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at <img src="https://www.jobg8.com/Tracking.aspx?n5tSDoUM%2b4ZRfDsW7GaBwaSvnWQeaMbhj" width="0" height="0" />

Searce Inc

<div>
 
 
 Solutions Consulting | Director
 
 
 
 
 
 
 Modern tech solutions advisory &amp; 'futurify&rsquo; consulting as a Searce business leader and a fds (&lsquo;forward deployed solver&rsquo;) with revenue accountability from net-new accounts &amp; intelligent client business outcomes responsibility.
 
 
 
 
 
 We designed the Job Description for this role like we design our solutions: Smart, Visual &amp; Outcome-focused: Click here for Searce happier JD.
 
 
 
 
 
 
 What are we looking for
 
 
 
 
 real solver?
 
 
 
 
 
 
 
 Solver? Absolutely. But not the usual kind.
 
 We're searching for the architects of the audacious &amp; the pioneers of the possible. If you're the type to dismantle assumptions, re-engineer &lsquo;best practices,&rsquo; and build solutions that make the future possible NOW, then you're speaking our language.
 
 
 
 
 <ul>
 <li>
 Improver. Solver. Futurist.
 </li>
 <li>
 Great sense of humor.
 </li>
 <li>
 &lsquo;Possible. It is.&rsquo; Mindset.
 </li>
 <li>
 Compassionate collaborator. Bold experimenter. Tireless iterator.
 </li>
 <li>
 Natural creativity that doesn&rsquo;t just challenge the norm, but solves to design what&rsquo;s better.
 </li>
 <li>
 Thinks in systems. Solves at scale.
 </li>
 </ul>
 
 
 
 
 
 This Isn&rsquo;t for Everyone.
 
 But if you&rsquo;re the kind who questions
 
 why
 
 things are done a certain way&mdash;and then identifies 3 better ways to do it &mdash; we&rsquo;d love to chat with you.
 
 
 
 
 
 ______________________________________
 
 
 
 
 
 
 Your Mission: The Role
 
 
 
 
 solving for better.
 
 
 
 
 
 
 You are a revenue-owning, outcome-delivering, forward-deployed solver (fds) leading AI-powered transformation from the first principles.
 
 
 
 
 
 You&rsquo;ll be a Directly Responsible Individual (DRI) for co-innovating transformative business outcomes with the client stakeholders by solving differently &amp; questioning the status quo.
 
 
 
 
 
 Let&rsquo;s be clear: this is not your typical Partner role where success is measured in slide decks. At Searce, you get into the weeds, leading with a process-first mindset, as the fellow engineers evlos (solve differently) intelligent outcomes; while you remain 100% accountable for the solutions proposed &amp; the real outcomes realized.
 
 
 
 
 
 If you&rsquo;re a tech-savvy, consultative seller with the brain of a strategist, the heart of a builder, and the charisma of a storyteller &mdash; we&rsquo;ve got a seat for you at the front of the table.
 
 
 
 
 
 
 You're not a sales leader. You're the transformation engine.
 
 
 
 ______________________________________
 
 
 
 
 
 
 Your Responsibilities
 
 
 
 
 what you will wake up to solve.
 
 
 
 
 
 
 This isn&rsquo;t a &lsquo;manage the pipeline&rsquo; role. You are the founder, the architect, and the DRI (Directly Responsible Individual) to strategize as well as execute transformative client business outcomes as an AI-native engineering-led modern tech consultancy.
 
 
 
 
 
 Your mission is to partner with visionary clients, leverage our &lsquo;solver DNA&rsquo; to disrupt traditional processes and genuinely futurify clients' business operations to create &lsquo;real value&rsquo;.
 
 
 
 
 
 Here&rsquo;s how you&rsquo;ll make your mark:
 
 
 
 
 
 
 Own Growth with a founder&rsquo;s mindset.
 
 
 
 
 
 <ul>
 <li>
 Own the revenue (and profitability if you are in a people management role). Forecast. Chase. Deliver.
 </li>
 <li>
 Architect and execute a region-specific GTM strategy that earns client trust.
 </li>
 <li>
 Forge deep alliances with hyperscalers, ISVs, and AI platforms.
 </li>
 <li>
 Consult &amp; Solve as the &ldquo;face of Searce&rdquo; in CXO conversations, industry forums, and roundtables.
 </li>
 </ul>
 
 
 
 
 
 Architect innovative solutions to deliver intelligent outcomes.
 
 
 
 
 
 <ul>
 <li>
 Lead engaging discovery workshops using first-principles thinking.
 </li>
 <li>
 Apply our proprietary evlos methodology&mdash;iterate fast and fearlessly.
 </li>
 <li>
 Your role is to serve as the chief translator between a client's biggest challenges and our most intelligent, AI-powered solutions.
 </li>
 <li>
 Design AI-native, cloud-forward solutions grounded in process intelligence that drive true value.
 </li>
 <li>
 Replace &ldquo;nice slides&rdquo; with &ldquo;pleasant surprises for clients&rdquo; via working real outcomes.
 </li>
 </ul>
 
 
 
 
 
 Lead by example &amp; impact, Not control.
 
 
 
 
 
 <ul>
 <li>
 At Searce, leadership is an action, not a title. You are the DRI for intelligent, impactful, client outcomes.
 </li>
 <li>
 Attract, hire, mentor, and grow top-tier solver talent.
 </li>
 <li>
 Live the &ldquo;Always in Beta&rdquo; mindset - build learners, not followers.
 </li>
 <li>
 Model extreme ownership, radical clarity, calm in chaos
 </li>
 <li>
 Believe in truth over comfort and learning over knowing.
 </li>
 <li>
 Cultivate a team of self-managed, happier do-ers.
 </li>
 </ul>
 
 ______________________________________
 
 
 
 
 
 
 Welcome to Searce
 
 
 
 
 The &lsquo;process-first&rsquo;, AI-native modern tech consultancy that's rewriting the rules.
 
 
 
 
 
 
 
 We don&rsquo;t do traditional.
 
 
 
 As an engineering-led consultancy, we are dedicated to relentlessly improving the real business outcomes. Our solvers co-innovate with clients to
 
 futurify
 
 operations and make processes smarter, faster &amp; better. We build alongside our clients. Not for the vanity metrics. But for the transformation to embed lasting competitive advantage for our clients.
 
 
 
 
 
 The result? Modern business reinvention, built on math, tech, and clarity of purpose
 
 
 ______________________________________
 
 
 
 
 
 
 The DNA of a &lsquo;Searcian&rsquo;
 
 
 
 
 superpowers we value.
 
 
 
 
 
 
 
 The &lsquo;happier&rsquo; core
 
 
 
 
 
 <ul>
 <li>
 
 happier-at-heart:
 
 
 h
 
 umble,
 
 a
 
 daptable,
 
 p
 
 ositive,
 
 p
 
 assionate,
 
 i
 
 nnovative,
 
 e
 
 xcellence-minded,
 
 r
 
 esponsible.
 </li>
 <li>
 
 happier-in-action:
 
 Not just a poster on the wall; It's how we make decisions, treat each other, show up for clients &amp; hire or promote people.
 </li>
 <li>
 
 Thinks like a founder. Acts like an owner.
 
 </li>
 <li>
 
 Always in Beta:
 
 Relentless curiosity. Openness to learn, un-learn, and re-learn.
 </li>
 <li>
 
 Real Optimist:
 
 Views all setbacks as opportunities.
 </li>
 <li>
 
 Believes in truth over comfort. Ideas over titles. Learning over knowing.
 
 </li>
 <li>
 
 Embraces chaos with calm. Evolves faster than the market.
 
 </li>
 </ul>
 
 
 
 
 
 Functional Skills
 
 
 
 
 
 <ul>
 <li>
 
 Consultative selling and solutioning
 
 (At least $10 Mn+ net-new services revenue built/grown YoY)
 </li>
 <li>
 
 Great listener
 
 who asks appropriate questions to get to the heart of the matter.
 </li>
 <li>
 
 Articulate, persuasive communication that
 
 distills complex solutions into compelling CxO-level storytelling with technical accuracy &amp; clarity.
 </li>
 <li>
 
 Negotiation &amp; Influence:
 
 Skillfully steering clients to awesome, mutually beneficial decisions. You're the ultimate win-win facilitator.
 </li>
 <li>
 
 Cross-Functional Catalyst:
 
 Thrives in cross-functional teams - Across product, engineering, sales, and delivery - eagerly sharing knowledge and bringing out the best in others to achieve a common goal.
 </li>
 <li>
 
 Fluent in change:
 
 You appreciate org transformation &amp; are comfortable leading change management in an enterprise.
 </li>
 <li>
 
 Outcome articulation:
 
 Thinks in use-cases, not launches. Maps new tech to enterprise impact&mdash;intelligently, immediately.
 </li>
 <li>
 
 Commercial Acumen:
 
 Growth is good. Profitable, strategic growth? That&rsquo;s your signature.
 </li>
 </ul>
 
 
 
 
 
 Tech Superpowers
 
 
 
 
 
 <ul>
 <li>
 
 AI-native fluency:
 
 Knows when to fine-tune, when to prompt, and how to turn models into outcomes. &lsquo;Three sentence prompt&rsquo; with double quotes is not really a prompt. It's a search.
 </li>
 <li>
 
 Modern Tech Consultant DNA:
 
 Applied AI Engineering, Cloud Engineering, Data Intelligence, Work Modernization, Process modernization &mdash; not just the buzzwords, but the real understanding of how these offerings create &lsquo;business value&rsquo; for various functional areas in specific domains.
 </li>
 <li>
 
 More than cloud-certified, cloud-capable.
 
 Proven impact through cloud and AI-led solutioning, with the ability to assess trade-offs and position the right tools for the right outcomes.
 </li>
 <li>
 
 Sees tech through a business lens.
 
 Connects architecture to outcomes. Turns business process flowcharts into future-ready solutions.
 </li>
 <li>
 
 Product-mindset meets consulting depth:
 
 Designs for scale, not one-offs.
 </li>
 <li>
 
 Reimagines &lsquo;what&rsquo;s next&rsquo;:
 
 Searcians don&rsquo;t just admire &lsquo;what&rsquo;s new&rsquo;; our solvers impact-engineer &lsquo;the new&rsquo; to redefine immediate value for an enterprise with a 9-month actionable roadmap that realizes a $10 Mn outcome.
 </li>
 </ul>
 
 
 
 
 
 Experience &amp; Relevance
 
 
 
 
 
 <ul>
 <li>
 
 Consulting Pedigree:
 
 12+ years of experience in business technology &amp; outcome consulting (Cloud, Data, Analytics or AI Modernization journeys on new-age tech stack with a process-first mindset).
 </li>
 <li>
 
 Commercial Leadership:
 
 Proven track record of building net-new services business, not just farming existing accounts.
 </li>
 <li>
 
 Client-Facing Tech Acumen:
 
 8+ years of experience in a client-facing technical pre-sales or solutions architecting role, acting as the trusted technical advisor.
 </li>
 <li>
 
 Locally Tuned:
 
 You know the terrain&mdash;clients, partners, CSP &amp; ISV platforms. You can navigate it on day one.
 </li>
 </ul>
 
 
 
 
 
 Bonus Points (you will thrive if you have)
 
 
 
 
 
 <ul>
 <li>
 
 Brings founder energy:
 
 high ownership, relentless execution, and bias for real-world impact.
 </li>
 <li>
 
 Have led transformation at scale
 
 &mdash; think journeys for $1Bn+ enterprises; beyond slideware.
 </li>
 <li>
 
 Solved for horizontal automation:
 
 P2P, claims, HR &mdash; not in theory, but in production.
 </li>
 <li>
 
 0&rarr;1, 1&rarr;10:
 
 You know what it takes to scale with speed and intent. Early-stage leader in a growth company? Taken an analytics / modern consulting business from $x to $y Mn.
 </li>
 <li>
 You default to
 
 Build
 
 , not present;
 
 Solve
 
 , not posture;
 
 Deliver,
 
 not debate. Impact over optics and solving for real outcomes over
 
 &lsquo;we&rsquo;ve always done it this way.&rsquo;
 
 </li>
 </ul>
 
 ______________________________________
 
 
 
 
 
 
 Join the &lsquo;real solvers&rsquo;
 
 
 
 
 ready to futurify?
 
 
 
 
 
 
 If you are excited by the possibilities of what an AI-native engineering-led, modern tech consultancy can do to futurify businesses,
 
 apply here
 
 and experience the &lsquo;
 
 Art of the possible
 
 &rsquo;.
 
 Don&rsquo;t Just Send a Resume. Send a Statement.
 
 
</div>

Director Solutions Consulting

Arista Networks

<div>
 
 
 Company Description
 
 
 
 
 
 
 Arista Networks pioneered software-driven, cognitive cloud networking for large-scale
 
 
 datacenter and campus environments. Arista's award-winning platforms, ranging in
 
 
 Ethernet speeds from 10 to 400 gigabits per second, redefine scalability, agility and
 
 
 resilience. Arista has shipped more than 20 million cloud networking ports worldwide
 
 
 with CloudVision and EOS, an advanced network operating system. Committed to open
 
 
 standards, Arista is a founding member of the 25/50G consortium. Arista Networks
 
 
 products are available worldwide directly and through partners.
 
 
 
 
 
 Going far beyond the standard call center or tiered support position, the Technical Solutions Engineer at Arista Networks is a top level engineer, equivalent to a Tier 3 or Escalation Engineer in most support organizations.
 
 
 
 
 
 The TSE works in a non-silo environment, supporting all of Arista&rsquo;s products and the many
 
 network
 
 protocols and features covered by EOS. He or she will work directly with both the customer and (when needed) the software and hardware development teams. The TSE team also performs all their own recreates in a dedicated lab environment.
 
 
 Giving customers direct access to a high-level engineer streamlines the support process and raises customer satisfaction.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 <ul>
 <li>
 Respond to customer product inquiries via telephone or in written, internet-based email.
 </li>
 <li>
 Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
 </li>
 <li>
 Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
 </li>
 <li>
 
 Troubleshoot
 
 problems with hardware equipment and software applications and recommends corrective action.
 </li>
 <li>
 Document customer communication and recurring technical issues to support product quality programs and product development.
 </li>
 </ul>
 
 
 
 
 
 Required Product Knowledge and Technical Skills:
 
 
 
 
 
 <ul>
 <li>
 Working knowledge of
 
 networking
 
 industry, products, and protocols
 </li>
 <li>
 Minimum of 1-5 years hands-on experience and a combination of the following; designing, deploying, configuring, supporting, trouble shooting, debugging and administering the following
 
 network
 
 protocols and technologies:
 </li>
 <li>
 
 AAA/TACACS
 
 ,
 
 ACL
 
 ,
 
 ARP
 
 ,
 
 BGP
 
 
 (RFC
 
 
 4271)
 
 ,
 
 DHCP
 
 ,
 
 1G/10G
 
 
 Ethernet
 
 
 (IEEE
 
 
 802.3ab
 
 &amp;
 
 IEEE
 
 
 802.3ae)
 
 ,
 
 Flow
 
 
 Control
 
 ,
 
 ICMP
 
 ,
 
 IGMP
 
 ,
 
 IPv4
 
 &amp;
 
 IPv6
 
 ,
 
 LACP
 
 ,
 
 LLDP
 
 ,
 
 MPLS
 
 ,
 
 NAT
 
 ,
 
 Open
 
 
 Flow
 
 ,
 
 OSPF
 
 
 (RFC
 
 
 2328)
 
 ,
 
 PIM
 
 ,
 
 QOS
 
 ,
 
 RIP
 
 ,
 
 Sflow
 
 ,
 
 SNMP
 
 ,
 
 STP
 
 /
 
 RSTP
 
 /
 
 MST
 
 
 (IEEE
 
 
 802.1d)
 
 ,
 
 VARP
 
 /
 
 VRRP
 
 ,
 
 VLAN
 
 
 (IEEE
 
 
 802.1q)
 
 ,
 
 VRF
 
 </li>
 <li>
 Experience with
 
 troubleshooting
 
 tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desired
 </li>
 <li>
 A strong comfort level with Linux is highly desired
 </li>
 <li>
 Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) a plus.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 The ideal candidate possesses the ability to
 
 troubleshooting
 
 complex and dynamic customer environments while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage. As we are continually releasing new features and products, a high aptitude for both learning and teaching are required.
 
 
 Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development&mdash;both in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach.
 
 
 
 
 
 Education:
 
 
 
 
 
 Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred. Prior TAC experience preferred.
 
 
 
</div>

Technical Solutions Engineer

Liberty Mutual Insurance

<div>Description
<div>We are seeking a highly motivated, experienced insurance professional to join the Vendor Relationships &amp; Solutions team in the role of Assistant Director in Personal Lines Auto Product. In this role you will be responsible for advancing third-party data strategy, focusing on deploying and optimizing use of third-party data solutions to achieve desired business outcomes. The ideal candidate has experience in vendor management practices as well as a working knowledge of third-party data used in the management of auto insurance products. 
**This role may have in-office requirements depending on candidate location.** 
Key responsibilities of this role will include:<ul><li>
Build strong relationships with vendor partners, ensuring effective communication and collaboration for high-quality service and support</li><li>
Develop and build deep knowledge of third-party data, acting as a subject-matter expert</li><li>
Recommend opportunities to improve efficiency and effectiveness of current portfolio of solutions, and drive sophistication in use of third-party data products</li><li>
Identify potential vendors, conduct research, evaluate capabilities, and make recommendations for vendor selection to meet business needs</li><li>
Maintain effective communication with internal stakeholders to incorporate feedback and business need requests into third-party data strategy and roadmap, as well as escalate issues and concerns to vendors in a timely manner</li></ul> 
The ideal candidate will have:<ul><li>
Knowledge of Personal Lines auto insurance products and third-party data solutions</li><li>
Excellent organizational skills, with the ability to effectively manage multiple tasks and projects simultaneously</li><li>
Experience with procurement processes and contract management</li><li>
Strong understanding of vendor management principles and practices</li><li>
Proficiency in Excel, PowerPoint, PowerBI, and data analysis software (e.g., SAS, SQL, Snowflake)</li></ul></div> 
Qualifications<div><ul><li>
Bachelor's degree in business, economics, or other quantitative field</li><li>
Minimum 6 years, typically 8 years or more of relevant work experience</li><li>
Master's degree beneficial</li><li>
Proficient in Excel, PowerPoint, and data analysis software (eg, SAS, Access)</li><li>
Must have good planning, organizational, analytical, decision making and communication skills</li><li>
Experience managing projects preferred</li></ul></div>
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. 
 
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. 
 
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. 
 
We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. 
 
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits 
 
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 
 
Fair Chance Notices<ul><li>
California</li><li>
Los Angeles Incorporated</li><li>
Los Angeles Unincorporated</li><li>
Philadelphia</li><li>
San Francisco</li></ul></div>

Assistant Director, Vendor Solutions

S&P Global

About the Role: 
Grade Level (for internal use): 11
 Job Title: AI Toolsmith – Solution Delivery
 
The Role
 We are looking for an enthusiastic and resourceful AI Toolsmith to join our Solution Delivery group . This is an early-career opportunity for someone who loves experimenting with technology, building prototypes, and turning ideas into practical improvements. The focus of the role is not on data science or developing new AI models, but on applying the AI-enabled tools S&P Global already has to help our delivery professionals — Scrum Masters, Release Train Engineers, Technical Program Managers, and others — work smarter and more efficiently.
 
The Team
 Solution Delivery plays a critical role in enabling program and portfolio execution across S&P Global’s Corporate Platforms. We support large-scale Agile Release Trains and Value Streams, ensuring that planning, reporting, and delivery run smoothly. The AI Toolsmith will be embedded in this group, working directly with delivery roles to uncover pain points and show how AI and automation can simplify their work. Key platforms include Microsoft Copilot, Power Automate, Azure DevOps, Spark, and Snowflake — the goal is to maximize the value of tools already in-house, rather than bringing in new external solutions.
 The Toolsmith will also collaborate closely with our Digital Solutions team — the internal group that builds and enhances AI and automation capabilities across S&P Global. Success will require strong communication, negotiation, and follow-up skills to ensure ideas from Solution Delivery are translated into requirements, prioritized appropriately, and ultimately delivered as working solutions.
 
The Impact
 As AI Toolsmith, you will act as a hands-on builder and enabler , testing and demonstrating how in-house platforms can remove friction in delivery workflows. Whether it’s automating repetitive status updates, streamlining PI Planning preparation, improving dependency tracking, or surfacing insights from data, your work will directly increase the effectiveness of Solution Delivery. By documenting best practices and creating playbooks, you will help scale these improvements across multiple teams, ensuring that delivery professionals can focus their time on leadership, collaboration, and problem solving.
 Responsibilities
 Explore and apply enterprise platforms (MS Copilot, Power Automate, Azure DevOps, Spark, Snowflake) to create prototypes that improve delivery efficiency.
 Build automations, workflows, and dashboards to reduce manual reporting, data entry, and administrative tasks.
 Partner with Scrum Masters, RTEs, TPMs, and other Solution Delivery roles to identify areas where AI-enabled features can add value.
 Collaborate with the Digital Solutions team to share vision, define use cases, negotiate requirements, and ensure delivery of new features or enhancements.
 Capture lessons learned and package them into playbooks, guides, and repeatable solutions.
 Share “quick win” use cases with teams and stakeholders to encourage adoption.
 Stay current on updates to our enterprise platforms, highlighting practical opportunities for application in SAFe-Agile delivery contexts.
 What We’re Looking For
 Bachelor’s degree (or equivalent experience) in Computer Science, Information Systems, or related discipline.
 Strong curiosity about AI and automation, with a desire to experiment and build.
 Familiarity with SAFe-Agile principles and roles ; experience working in or around Agile Release Trains is preferred.
 Hands-on experience (academic, internship, or professional) with one or more of the following: Power Automate, Azure DevOps, Snowflake, Microsoft Copilot, or similar enterprise platforms.
 Comfort with APIs, data handling, or light scripting (SQL, Python, JavaScript) is a plus.
 Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
 Strong collaboration, negotiation, and follow-up skills to ensure ideas move from prototype to production.
 A “builder’s mindset” — eager to test, learn, and iterate quickly.
 Nice to Have
 Exposure to enterprise systems such as Salesforce, Adobe AEM, or ERP platforms.
 Experience with design thinking or hackathon-style rapid prototyping.
 Interest in change adoption, enablement, or training others on new tools.
 Why This Role is Exciting
 This is a unique opportunity for someone early in their career to shape how AI gets applied in program and portfolio delivery at scale . You’ll be empowered to experiment, showcase wins, and drive adoption of automation in the day-to-day work of Solution Delivery professionals. By working closely with both the Solution Delivery and Digital Solutions groups, you will play a pivotal role in ensuring our organization makes the most of its AI investments and improves efficiency across the enterprise.
 
#LI-USA
 
What’s In It For You?
 
Our Purpose: 
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
 
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
 
Our People: 
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
 
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
 
Our Values: 
Integrity, Discovery, Partnership
 
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
Benefits: 
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
 
Our benefits include: 
Health & Wellness: Health care coverage designed for the mind and body.
 
Flexible Downtime: Generous time off helps keep you energized for your time on.
 
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
Global Hiring and Opportunity at S&P Global: 
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
Recruitment Fraud Alert: 
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
 
-----------------------------------------------------------
 
Equal Opportunity Employer
 S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
----------------------------------------------------------- 10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH103.2 - Middle Management Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)
 
Job ID: 320016
 Posted On: 2025-10-21
 Location: Islamabad, Pakistan

AI Toolsmith - Solution Delivery

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