sales engineer

field engineer

it support engineer

software engineer

system support engineer

technical solutions engineer

Qureos

<p><strong>About Us :</strong><br><br>We are a fast-growing technology company working with banks and financial institutions to deliver enterprise SaaS solutions in financial data analytics, enrichment, and personalization. Our platform enables financial institutions to unlock value from transaction data, drive innovation, and build stronger customer relationships. We are seeking a Solutions Engineer – Sales, Delivery &amp; Success to play a pivotal role in the client journey: from shaping solutions during pre-sales, to leading enterprise implementations, to ensuring customer success and account growth. This is a hands-on, strategic role for someone who thrives at the intersection of technology, banking, and enterprise SaaS.&nbsp;<br><br><strong>Role Summary :</strong><br><br>The Solutions Engineer will be responsible for:&nbsp;<br>● Pre-Sales: Supporting the sales cycle through technical expertise, demos, RFP/RFI responses, and proof-of-concept delivery.&nbsp;<br>● Delivery: Owning end-to-end project implementations with clients, managing integration, configuration, testing, and go-live.&nbsp;<br>● Customer Success: Acting as the trusted advisor to clients post-implementation, ensuring adoption, renewals, and expansion through upsell/cross-sell. You will act as the bridge between Sales, Product, Engineering, and our clients, ensuring the solutions we deliver create maximum impact for our banking and financial services partners.&nbsp;<br><br><strong>Key Responsibilities&nbsp;:</strong><br><br><strong>Pre-Sales &amp; Solutioning&nbsp;:</strong><br><br>● Partner with Sales to engage with prospective banks and financial institutions, understanding business and technical requirements.&nbsp;<br>● Lead technical presentations, demos, workshops, and proof-of-concepts.&nbsp;<br>● Own and coordinate technical responses to RFPs, RFIs, and compliance/security questionnaires.&nbsp;<br>● Translate client needs into tailored solution architectures and delivery approaches.<br><br><strong>Implementation &amp; Delivery&nbsp;:</strong><br><strong>&nbsp;</strong><br>● Lead enterprise SaaS deployments, ensuring smooth integrations with client IT environments.&nbsp;<br>● Gather and validate technical and functional requirements, managing delivery end-to-end. ● Coordinate with engineering/product teams to resolve technical issues.&nbsp;<br>● Oversee configuration, testing, training, and go-live activities.&nbsp;<br>● Deliver projects on time, on scope, and to enterprise-grade standards.&nbsp;<br><br><strong>Customer Success &amp; Growth&nbsp;:</strong><br><br>● Be the primary point of contact for enterprise clients post-go-live.&nbsp;<br>● Drive adoption, usage, and ROI of our solutions across the client’s organization.&nbsp;<br>● Ensure renewal and retention by proactively managing client relationships.&nbsp;<br>● Support sales in identifying upsell and cross-sell opportunities (additional features, modules, or capacity).&nbsp;<br>● Capture client feedback to inform product strategy and roadmap.&nbsp;<br><br><strong>Requirements &amp; Qualifications Education &amp; Experience&nbsp;:</strong><br><br>● Bachelor’s degree in Computer Science, Engineering, or related field.&nbsp;<br>● PMP Certification&nbsp;<br>● 5–10 years’ experience in enterprise SaaS for banking/financial services.&nbsp;<br>● Proven track record in solutions engineering, implementation, and customer success roles.<br><br><strong>Mandatory Technical Competencies&nbsp;:</strong><br><br>● Deep understanding of APIs, data integration, ETL pipelines, databases, and enterprise SaaS deployments.&nbsp;<br>● Experience with cloud platforms (AWS, Azure, or GCP).&nbsp;<br>● Familiarity with enterprise IT and security requirements: compliance, authentication (SSO, OAuth, SAML), data governance.&nbsp;<br>● Ability to design and present solution architectures for banking clients.&nbsp;<br>● Strong project management skills (Agile/Waterfall, Jira, Trello, or similar tools).&nbsp;<br><br><strong>Mandatory Domain Knowledge&nbsp;:</strong><br><br>● Prior experience at a fintech or enterprise SaaS vendor serving banks/financial institutions. ● Strong familiarity with banking regulations, compliance, and security standards in the GCC or equivalent markets.&nbsp;<br>● Understanding of financial data enrichment, analytics, personalization, or transaction data use cases.&nbsp;<br><br><strong>Soft Skills&nbsp;:</strong><br><br>● Strong client-facing communication and executive presentation skills.&nbsp;<br>● Ability to work seamlessly with both bank IT/developer teams and business/C-level stakeholders.&nbsp;<br>● Commercial acumen: experience driving upsell, cross-sell, and renewals.&nbsp;<br>● Adaptable, entrepreneurial mindset with ability to thrive in a fast-paced startup environment.<br><br><strong>Certifications (Nice to Have)&nbsp;:</strong><br><br>● Project Management certifications: PMP, PRINCE2, or Agile/Scrum Master.&nbsp;<br>● Cloud certifications: AWS, Azure, or GCP. Why Join Us?&nbsp;<br>● Direct impact on the success of high-profile banking clients across the region.&nbsp;<br>● End-to-end ownership across sales, delivery, and customer success.&nbsp;<br>● Work in a fast-scaling fintech SaaS company at the center of financial innovation.&nbsp;<br>● Competitive compensation, performance incentives, and growth opportunities.</p>

Technical Solutions Engineer (Fintech | Banking SaaS)

CommScope

<div><h3 class="jobSectionHeader"><b>Join Ruckus Networks as a Systems Engineer</b></h3><p>
Are you passionate about cutting-edge networking technology and thrive in a customer-focused environment? Ruckus Networks is looking for a <b>Systems Engineer</b> to join our dynamic team and help design, sell, and support innovative networking solutions.</p><p>
As a <b>Systems Engineer</b>, you&rsquo;ll partner with account managers and channel partners to deliver exceptional technical expertise and drive success across enterprise and territory accounts. You&rsquo;ll play a key role in pre-sales engineering, technical demos, proof-of-concept trials, and training sessions&mdash;empowering customers and partners with the best in wireless and wired networking.</p><h4 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h4><ul><li>
Design solutions and create Bills of Material for sales opportunities.</li><li>
Deliver technical presentations, demos, and training to customers and partners.</li><li>
Develop territory account plans based on industry trends and business needs.</li><li>
Act as a trusted technical advisor, positioning Ruckus products competitively.</li><li>
Collaborate with account managers to drive revenue and achieve quota goals.</li></ul><h4 class="jobSectionHeader"><b>
What We&rsquo;re Looking For</b></h4><ul><li>
Strong technical skills and industry knowledge in networking.</li><li>
Excellent communication skills&mdash;able to engage audiences from technical teams to executives.</li><li>
Hands-on experience with wireless technologies (802.11 a/g/n/ac/ax), IP routing/switching, WAN/LAN design, and network optimization.</li><li>
Familiarity with virtualization environments (VMware, KVM, Hyper-V, Azure, AWS) and security protocols (RADIUS, AD).</li><li>
Knowledge of VLAN, VoIP, QoS, BYOD/MDM, Wi-Fi protocols, RF engineering, and WLAN security.</li></ul><h4 class="jobSectionHeader"><b>
Qualifications</b></h4><ul><li>
BS/BA in Electrical, Computer, or Networking Engineering, Computer Science, IT, or related field.</li><li>
5+ years of experience with IP/Wireless technologies.</li><li>
Networking certifications (CCNA, BPIPA, JNCIA, Aruba, Ruckus, CWNA) preferred.</li><li>
Strong troubleshooting and technical presentation skills.</li></ul><p><b>
Why Ruckus?</b><br>
Join a team that values innovation, collaboration, and technical excellence. If you&rsquo;re a self-starter with a passion for networking and want to make an impact, we&rsquo;d love to hear from you!</p><p></p><p><br>
#LI-GR1</p></div>

Systems Engineer

DICETEK LLC

<div><p><b>Technical Presales Engineer (Arabic Speaker)
</b></p><p><b>Location: Dubai<br>
</b></p><p></p><br>
<p><b>About the role
</b></p><p>We are hiring a Technical Presales Engineer to win complex deals across the Middle East. You will lead discovery, craft solution architectures, deliver high-impact demos/POCs, and partner with Account Executives to drive technical close. Native/fluent Arabic and strong English are required to communicate from C-level to developer.<br>
</p><p></p><br>
<p><b>What you will do
</b></p><ul><li>Discovery &amp; qualification: Run technical discovery in Arabic/English; map business goals, data flows, and integration needs.
</li><li>Solution design: Produce HLD/LLD and architecture diagrams across APIs, auth, data pipelines, and hybrid/on-prem environments.
</li><li>Demos &amp; storytelling: Build tailored demos that speak to value, not just features; connect KPIs to ROI and TCO.
</li><li>POCs/Pilots: Scope, set success criteria, instrument usage, and lead hands-on POCs to technical win.
</li><li>RFP/RFI &amp; proposals: Own technical sections (requirements traceability, SLAs, support model); align with pricing and SoW.
</li><li>Objection handling &amp; competition: Counter competitive claims with benchmarks, references, and architecture trade-offs.
</li><li>Partner with Product/CS: Capture field feedback, influence roadmap, and ensure clean handoff to delivery.
</li><li>Localization: Prepare Arabic decks, one-pagers, and POC readouts; ensure materials render correctly RTL.
</li><li>Governance &amp; compliance: Address data residency, privacy, and security (e.g., Saudi, UAE, Egypt regs), and typical enterprise controls.<br>
</li></ul><p></p><br>
<p><b>Ideal experience
</b></p><ul><li>4&ndash;8+ years in Sales Engineering / Presales / Solutions Consulting for B2B/enterprise software or platforms.
</li><li>Comfortable with system design and integration patterns (REST/GraphQL APIs, webhooks, SSO/OAuth2/SAML, eventing).
</li><li>Hands-on with SQL/data (validating datasets, writing queries for demos/POCs).
</li><li>Familiarity with VMs &amp; on-prem/private cloud (VMware/Hyper-V/KVM, sizing, HA/DR) and hybrid networking (VPN, allowlists, proxies).
</li><li>Experience crafting Power BI or similar analytics demos (data modeling, DAX basics, RLS, refresh).
</li><li>Solid grasp of security/compliance (TLS, RBAC, audit logs; awareness of SOC 2/ISO 27001/GDPR).
</li><li>Excellent Arabic &amp; English communication: whiteboarding, exec pitches, and technical deep dives.
</li></ul><p><b>Nice to have
</b></p><ul><li>Sector knowledge: Public Sector, Telco and Energy, in GCC.
</li><li>Experience with tenders/procurement in UAE; framework agreements; vendor onboarding.
</li><li>Scripting for demos/POCs and Postman/OpenAPI.
</li></ul><p><b>How you will be measured
</b></p><ul><li>POC win rate &amp; time-to-technical-close
</li><li>Pipeline influenced and ARR won
</li><li>Demo NPS / stakeholder satisfaction
</li><li>Quality of discovery and architectural fit
</li><li>Accuracy of effort estimates &amp; clean handoffs</li></ul></div><p></p>

Technical Presales Engineer (Arabic Speaker)

WebEngage

<div><div><b>Location:</b> Riyadh/Dubai</div>
<div><b>Region:</b> MENA</div>
<div><b>Reports to:</b> Head of Pre-Sales, EMEA</div>
<div></div>
<div><b>About Us:</b></div>
<div>WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified. A 10 year vintage rock solid SaaS play growing near-profitably on the back of great product and service experience. Offers a single dashboard solution to consumer companies to unify and analyse their customer data, engage with customers across multiple channels and personalise every message including in-line content on the web / mobile apps. We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media &amp; Publications, Gaming, BFSI, Healthcare, and Online Retail.</div>
<div>One of the hottest global SaaS companies, we've been recognized by G2 as a Marketing Automation Leader in Asia 2021. We're growing 100% year-on-year, presently at $20M ARR with offices in Gurgaon, Mumbai, Bangalore and Dubai and are expanding this year to Brazil and Indonesia. A battle hardened team, accessible founders and a resilient culture of sustainable growth with no shortcuts. A somewhat uncommon, in-the-ring view of building a company to last.</div>
<div>Learn more about us at www.webengage.com</div>
<div></div>
<div><b>About the Role:</b></div>
<div>As a Solutions Engineer, you&rsquo;ll serve as the technical bridge between customer needs and WebEngage&rsquo;s platform capabilities. You will collaborate closely with</div>
<div>Sales, Business Development, Marketing, and Product teams to understand customer requirements, design tailored solutions, and demonstrate how</div>
<div>WebEngage drives business impact.</div>
<div>This role demands a strong mix of technical expertise, consultative problem solving, and storytelling, with the ability to engage confidently across technical,</div>
<div>marketing, and executive audiences.</div>
<div></div>
<div><b>Key Responsibilities:</b></div>
<div><ul><li>Lead technical discovery and solutioning sessions with prospects to understand business challenges and align them with WebEngage&rsquo;s platform capabilities.</li></ul>
<ul><li>Deliver impactful product demonstrations and presentations tailored to both technical and business stakeholders.</li></ul>
<ul><li>Execute Proofs of Concept (POCs) to validate integration, performance, and measurable outcomes.</li></ul>
<ul><li>Respond to RFPs/RFIs and prepare detailed technical and functional documentation in collaboration with Product and Engineering teams.</li></ul>
<ul><li>Collaborate across departments &mdash; Business Development, Marketing, and Market Research &mdash; to identify, qualify, and support the creation of Target Account Lists (TALs).</li></ul>
<ul><li>Engage effectively with IT, marketing, and business teams to align on solution architecture, data flows, and implementation strategy.</li></ul>
<ul><li>Support Sales and Partner Enablement by developing demo assets, training sessions, and knowledge resources to accelerate deal cycles.</li></ul>
<ul><li>Provide structured feedback to internal teams on customer needs, product improvements, and competitive insights.</li></ul>
<ul><li>Contribute to go-to-market initiatives such as events, webinars, and regional workshops as a technical expert and brand advocate.</li></ul>
</div>
<div></div><div><b>Requirements:</b></div>
<div><ul><li>Fluency in Arabic and English (spoken and written) is mandatory.</li></ul>
<ul><li>5+ years of experience in Pre-Sales, Solutions Engineering, or Technical Consulting, preferably in SaaS, MarTech, CDP, or Analytics.</li></ul>
<ul><li>Strong understanding of Customer Data Platforms (CDPs), data architecture, and integration frameworks (APIs, SDKs, data pipelines).</li></ul>
<ul><li>Basic knowledge of AI concepts, including Large Language Models (LLMs), predictive analytics, and basic data science principles.</li></ul>
<ul><li>Ability to translate technical capabilities into business value and communicate effectively with technical and executive stakeholders.</li></ul>
<ul><li>Hands-on familiarity with marketing automation, analytics, and CRM ecosystems.</li></ul>
<ul><li>Experience with cloud platforms, data integration, and web/mobile SDKs.</li></ul>
<ul><li>Excellent presentation, communication, and documentation skills.</li></ul>
<ul><li>Strong problem-solving abilities and a collaborative, cross-functional mindset.</li></ul>
<ul><li>Bachelor&rsquo;s degree in Computer Science, Engineering, or related technical field.</li></ul>
</div>
<div></div><div><b>Life at WebEngage:</b></div>
<ul><li>We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly &amp; quarterly town hall meetings.</li>
<li>A highly inclusive work culture that promotes a relaxed, creative and productive environment.</li>
<li>Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance</li>
</ul>
<div></div><div><b>Perks &amp; Benefits:</b></div>
<div>Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!)</div>
<div>Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)</div><br>
<div></div>
<div></div>
<div><b>Explore more here:</b></div>
<ul><li>https://youtu.be/Y0HjfyMjUpg</li></ul>
<ul><li>https://www.linkedin.com/company/webengage</li></ul>
<ul><li>https://twitter.com/WebEngage?s=09</li></ul>
<div></div>
<div><b>Do you think you fit the bill? Come along, let&#700;s redefine the future of Marketing Automation!</b></div>
<div>WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.</div></div>

Solutions Engineer

Tealium

<div><div><i>When applying for roles at Tealium, please use our official careers page or LinkedIn company profile. All other sites where Tealium careers may appear may not be legitimate.</i></div><div></div><div>
WHO WE ARE</div><div></div><div>
Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium&rsquo;s leadership in CDP is translating directly into leadership in enabling enterprise AI strategies. By providing clean, consented, and actionable data, Tealium empowers its customers to accelerate the adoption of AI and machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale.</div><div></div><div>
More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale.</div><div></div><div>
Team Tealium has team members present in nearly 20 countries worldwide, serving customers across more than 30 countries. We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these. We are intentional about our WOWs (Ways of Work) culture, our investment in our team members, and how we care and connect.</div><div></div><div>
With an extraordinary portfolio of investors (including Georgian, Silver Lake Waterman, Battery, and others) and deep industry experience, Tealium has the financial backing, profitability, and expertise to continue to outpace competitors and lead the way in innovation. Today, Tealium holds over 50 patents, and a few of the recent industry recognitions include:</div><ul><li><div>
A Leader in the 2025 Gartner&reg; Magic Quadrant&trade; for Customer Data Platforms</div></li><li><div>
2025 TrustRadius Award Winner: Buyer&rsquo;s Choice</div></li><li><div>
2024 Invoca Partner Collaboration Award</div></li><li><div>
2024 G2 Leader in Tag Management &amp; Enterprise Data Governance</div></li><li><div>
Tealium Customer Data Hub achieved the Top Rated Award by TrustRadius (2024)</div></li><li><div>
Named on Destination CRM&rsquo;s 2024 Top 100 Technologies List for Sales</div></li><li><div>
Named on the 2024 Best and Brightest in the Nation list</div></li><li><div>
BuiltIn&rsquo;s 2024 Best Place to Work</div></li></ul><div></div><div>
WHAT WE ARE LOOKING FOR</div><div></div><div>
We are seeking a technically skilled, motivated, and customer-focused Technical Support Engineer to provide world-class support and solutions to our customers. The ideal candidate will have a technical background in web technologies, APIs, and digital marketing ecosystems and exceptional problem-solving abilities. This role requires an understanding of our platform's technical components, enabling you to troubleshoot complex issues, implement tailored solutions, and serve as a trusted technical advisor to our customers.</div><div></div><div>
As a Technical Support Engineer, you will be a critical bridge between our software's technical architecture and the client&rsquo;s specific business requirements. You will work closely with customers to configure and optimize their use of Tealium products, ensuring smooth implementation and ongoing success. This includes analyzing and resolving intricate issues, guiding technical integrations, and driving strategic conversations about best practices in the digital marketing and analytics landscape.</div><div></div><div>
Ultimately, our Support Engineers ensure customers adopt Tealium&rsquo;s solutions effectively and maximize the platform's potential to achieve their business goals.</div><div><br>
YOUR DAY TO DAY</div><ul><li><div>
Deliver exceptional customer experiences by providing timely and effective support, ensuring customer satisfaction at every interaction.</div></li><li><div>
Debug and analyze JavaScript code while creating clear and concise example code snippets to guide and assist customers.</div></li><li><div>
Communicate professionally and empathetically with customers through our ticketing system, email, and remote meetings.</div></li><li><div>
Empower customers by delivering thorough enablement sessions, helping them unlock the full value of our products and driving long-term engagement with the platform.</div></li><li><div>
Proactively troubleshoot and resolve complex technical issues, particularly those related to JavaScript tags, APIs, Data Discrepancies, and general front-end code languages, ensuring seamless implementation and performance.</div></li><li><div>
Become an expert in the suite of Tealium products, including but not limited to Tealium IQ, AudienceStream, EventStream, and DataAccess</div></li><li><div>
Contribute to our knowledge base to support both internal and external content</div></li></ul><div></div><div>
WHAT YOU BRING TO TEALIUM</div><ul><li><div>
3-5 years of experience in client-facing and technical skills</div></li><li><div>
Experience with reading, writing, and debugging JavaScript or other similar programming languages</div></li><li><div>
Proficient in web technologies, including web development principles and frameworks.</div></li><li><div>
Hands-on experience with APIs for integrating vendor platforms and expertise with tools such as Browser Developer Tools and Proxy tools for debugging and analysis.</div></li><li><div>
Strong familiarity with business intelligence (BI) tools, databases, and SQL languages</div></li><li><div>
Experience with digital marketing and web analytics platforms such as Adobe Analytics, Google Ads, Salesforce, or similar tools.</div></li><li><div>
Demonstrated ability to efficiently search, interpret, and apply technical documentation to solve problems and implement solutions.</div></li><li><div>
You have a strong understanding of, or a keen desire to learn about, mobile app development and debugging techniques.</div></li><li><div>
Exceptional written and verbal communication skills, with the ability to communicate clearly, concisely, and effectively.</div></li><li><div>
Deeply passionate about troubleshooting and resolving issues, demonstrating meticulous attention to detail.</div></li><li><div>
Familiarity with Tealium products or a solid understanding of the AdTech ecosystem is a plus</div></li></ul><div></div><div>
WAGE TRANSPARENCY</div><div></div><div>
In several countries worldwide, including regions within the EMEA and APJ, employers are required or strongly encouraged to include salary ranges in job postings. While requirements vary by location, transparency is a core value at Tealium. We&rsquo;re committed to providing clear and consistent compensation information to all applicants, regardless of location.</div><div></div><div>
This full-time position offers a base salary range of AED 246,758 to AED 308,447 annually. The final offer is determined by job-related skills, experience, and qualifications. The role may also be eligible for a performance-based bonus and equity options.</div><div></div><div>
#LI-PA1</div><div>
#LI-Remote</div><div>
WHY YOU WANT TO WORK HERE</div><div></div><div>
At Tealium, we don&rsquo;t just offer the ordinary, we provide the extraordinary:</div><ul><li>
Tealium WOWs (Ways of Work), our award winning culture is how with think, act and connect together at Tealium</li><li>
Mosaic, our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries</li><li>
Tealium Cares, to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually</li><li>
Tealium Connects (remote-first working), enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment</li><li>
Tealium Ownership, share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants</li><li>
Tealium Time, paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays</li><li>
Healium, health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness</li><li>
Tealium LIFT (Learning is Facilitated at Tealium), offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs</li><li>
Health and Related Benefits Programs, offering market competitive benefits programs</li></ul><div></div><div>
Collectively, we contribute our individual pieces (identity, experiences, heritage, backgrounds, religions, viewpoints, gender and more ) to form the mosaic of Team Tealium. It is our continuing philosophy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. Tealium does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.</div><div></div><div>
The highly relevant and differentiated positioning of Tealium&rsquo;s solutions makes this a unique and rewarding career opportunity.</div><div></div><ul><li>Offerings vary by level and location.</li></ul></div>

Technical Support Engineer (Remote - Dubai)

SentinelOne

<div><div><h3 class="jobSectionHeader"><b>About Us</b></h3>
<p>
At SentinelOne, we're redefining cybersecurity by pushing the limits of what's possible&mdash;leveraging AI-powered, data-driven innovation to stay ahead of tomorrow's threats.</p>
<p>
From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We're looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you're excited about solving complex challenges in bold, innovative ways, we'd love to connect with you.</p></div><h3 class="jobSectionHeader"><b>
What are we looking for?</b></h3>
<div>
<p>We are seeking a highly experienced, deeply skilled <b>Staff Solutions Engineer</b> with a strong foundation in cybersecurity architecture and hands-on technical leadership. In this role, you will serve as the strategic technical expert within the field, partnering closely with sales, customers, and ecosystem stakeholders to drive meaningful outcomes.</p>
<p>
You will act as a trusted advisor to enterprise and government clients&mdash;shaping their security strategy, understanding complex environments, and guiding them toward a unified, AI-powered defense with the SentinelOne Singularity Platform. You will lead advanced demonstrations, deliver compelling technical narratives, design scalable solutions, and influence both pre-sales strategy and long-term customer success.</p>
<p>
If you thrive at the intersection of deep technical expertise, customer engagement, and business impact, this role is built for you.</p>
</div>
<h3 class="jobSectionHeader"><b>What will you do?</b></h3>
<ul><li>Partner strategically with the sales organization to qualify and shape opportunities by deeply understanding customer environments, challenges, and business drivers.</li>
<li>Lead high-impact technical engagements&mdash;including deep-dive discussions, advanced product demonstrations, PoVs/PoCs, and architectural reviews&mdash;to showcase the full capabilities of the SentinelOne Singularity Platform.</li>
<li>Serve as a senior subject-matter expert across <b>EDR/XDR, AI Security, Cloud Security, Identity Security, Observability, and SIEM</b>, articulating complex concepts with clarity and translating them into meaningful business and security outcomes.</li>
<li>Act as a trusted advisor to enterprise and government customers, guiding them in designing, validating, and implementing robust, scalable security architectures.</li>
<li>Deliver compelling technical narratives, solution architectures, and executive-level presentations tailored to customer priorities and use cases.</li>
<li>Own and contribute to RFP/RFI processes, ensuring responses are accurate, competitive, and aligned with customer requirements and regional regulations.</li>
<li>Channel customer insights back into Product, Engineering, and Threat Research teams to influence roadmap direction and ensure our platform continues to lead the industry.</li>
<li>Mentor, coach, and uplift junior and mid-level SEs&mdash;driving technical excellence, field readiness, and high performance across the wider team.</li>
<li>Represent SentinelOne at strategic customer engagements, industry events, workshops, and partner enablement sessions as a thought leader in AI-powered cybersecurity.</li>
</ul><h3 class="jobSectionHeader"><b>What skills and knowledge should you bring?</b></h3>
<ul><li><b>10+ years of hands-on experience</b> in Solutions Engineering or technical pre-sales, with deep expertise in <b>cybersecurity, EDR/XDR, SIEM, observability, and modern security architectures</b>.</li>
<li><b>Strong technical depth</b> across industry-leading platforms, tools, and frameworks in endpoint security, cloud security, identity, logging, and threat detection.</li>
<li><b>Exceptional communication, storytelling, and presentation skills</b>, with the ability to articulate complex technical concepts to executives, architects, and practitioners alike.</li>
<li>Demonstrated ability to <b>diagnose challenges in large, complex environments</b> and design scalable, outcome-focused solutions.</li>
<li><b>Strong customer-facing presence</b> with a track record of influencing technical decisions, driving platform adoption, and building long-term trust.</li>
<li><b>Highly self-driven and organized</b>, with the ability to thrive in fast-paced environments, prioritize effectively, and manage multiple high-stakes engagements.</li>
<li>Proven experience with <b>cloud platforms (AWS, Azure, GCP)</b>, including architectural understanding and hands-on familiarity with modern cloud-native services.</li>
<li>A genuine passion for <b>cybersecurity innovation, AI-driven security, and delivering measurable customer impact</b>.</li>
</ul><h3 class="jobSectionHeader"><b>Why us?</b></h3>
<p>
At SentinelOne, you'll join a fast-paced, international Sales Team focused on driving real impact. You'll work with talented colleagues from around the world, and develop your skills in a dynamic, innovative environment. We offer strong career growth opportunities, excellent training, and a fun, collaborative culture.</p>
<p><b>
We also provide a range of benefits to support your success, including:</b></p>
<ul>
<li><b>3-month non-recoverable draw</b> and <b>uncapped commission</b>, and <b>Restricted</b> <b>Stock Units </b>(RSUs)</li>
<li><b>Private Medical Care </b>for you and your family, along with an <b>annual flight home
</b></li><li><b>Transportation, housing, education </b>and <b>phone allowances</b></li>
<li><b>Flexible Time Off </b>policy to recharge when you need it</li>
<li>Choice of a high-end <b>MacBook</b> or <b>Windows</b> laptop, plus home-office setup support</li>
<li>An additional <b>volunteer day </b>each year and 4+ <b>Wellness Days</b> for self-care and mental health</li>
<li>Global, <b>gender-neutral parental leave</b> and grandparent leave for life's important moments</li>
<li>Access to a confidential <b>Employee Assistance Program</b> (EAP) offering mental health support</li>
<li>Full access to <b>LinkedIn Learning</b> for professional development</li>
<li>Full access to <b>Wellness Coach</b>, a mental well-being and fitness app</li>
<li>Opportunities to connect and grow through our <b>Company Inclusion Networks </b>and <b>Mentor</b> <b>Program</b></li>
</ul><div><p>
SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>
<p>
SentinelOne participates in the E-Verify Program for all U.S. based roles.</p></div></div>

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