technical solutions engineer

World Wide Technology

<div><p><b>Qualifications:</b>
</p><ul><li>2&ndash;3 years of experience supporting WWT Lab Integration projects, including design, configuration, and system build activities.</li>
<li>Experience creating, modifying, and auditing project documentation required for L3 and L4 engagements, including RBI/PRM and SRF documentation.</li>
<li>Strong written and verbal communication skills, with the ability to effectively collaborate across cross-functional teams.</li>
<li>Demonstrated presentation skills and the ability to contribute within a High-Performance Team (HPT) environment.</li>
<li>Strong attention to detail with a commitment to quality, accuracy, and proactive issue identification and resolution.</li>
<li>Ability to demonstrate leadership presence and work effectively within a complex matrix organization.</li>
<li>Professional credibility when interacting with both customers and internal stakeholders.</li>
<li>Working knowledge of Integration Center processes, technical workflows, and operational practices.</li>
<li>Ability to effectively manage multiple concurrent tasks, assess and prioritize competing demands, and consistently meet deadlines in a fast-paced environment.</li>
</ul>
<p></p><p><b>Additional Preferred Qualifications:</b></p>
<ul>
<li>Experience with basic automation and scripting (Python)</li>
<li>Experience with basic AI tools (CoPilot, ChatGPT, Gemini, Nano Banana, etc.)</li></ul><br>
<p></p>
<p><b>
Want to learn more about</b><b> </b><b>NAIC?</b><b> </b><b>Check us out on our platform:</b>
</p><p>https://wwt.sharepoint.com/sites/LakeviewTechnologyCenter-Logistics</p>
<p>
</p><p>Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $66,000 to $82,500.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.</p>
<p>
</p><p>The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:</p>
<ul>
<li><b>Health and Wellbeing:</b> Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program</li>
<li><b>Financial Benefits:</b> Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement</li>
<li><b>Paid Time Off: </b>PTO and Sick Leave (starting at 20 days per year) &amp; Holidays (10 per year), Parental Leave, Military Leave, Bereavement</li>
<li><b>Additional Perks:</b> Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program</li>
</ul>
<p>We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!</p>
<p>
</p><p><b>Equal Opportunity Employer</b></p>
<p>
</p><p></p><p>#LI-DP2
</p><p></p><p>#LI-Remote
</p>Requirements:
<p><b>Why WWT?</b>
</p><p>At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.</p>
<p>
</p><p>Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.</p>
<p>
</p><p>With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work&reg; for its unique blend of determination, innovation and creating a great place to work for all.</p>
<p>
</p><p>Want to work with highly motivated individuals on high-performance teams? Join WWT today!</p>
<p>
</p><p><b>What will you be doing?</b>
</p><p>The Technical Solutions Engineer I (Integration Specialist) is an entry-level role responsible for supporting enterprise customers through WWT's Integration Services. This position focuses on the design, development, and validation of solutions to be built within WWT Integration Centers. In this role, you will collaborate closely with PMO and Sales teams to understand customer requirements and deliver cost-effective, high-quality solutions that align with both customer needs and business objectives. This is a growth-oriented position designed for individuals with a strong technical foundation and the drive to develop both personal and technical skills, with the goal of mastering all aspects of the role over time.</p>
<p>
</p><p><b>Location:</b></p>
<p>
This position will be based in Saint Louis, MO. This is a hybrid position requiring on site presence and travel as needed. Travel &lt;10%.</p>
<p>
</p><p><b>Responsibilities:</b>
</p><ul><li>Partner with sales teams and customers to identify technical priorities, challenges, and Data Center solution opportunities.</li>
<li>Design and propose integrated Data Center solutions that align to customer requirements and business objectives.</li>
<li>Develop and deliver pre-sales artifacts including configurations, architectural diagrams, proposals, and level of effort documentation.</li>
<li>Coordinate across account teams, engineering, program management, operations, and supply chain to ensure seamless execution.</li>
<li>Support lab integration projects through design, configuration, build activities, and adherence to Integration Center best practices.</li>
<li>Create, maintain, and audit project documentation including HLD, LLD, Cut Sheets, and BOMs to ensure accuracy, quality, and compliance with standards.</li>
<li>Proactively identify risks and gaps, drive resolution, and communicate status updates while building strong relationships with customers and internal stakeholders.</li></ul></div>

Technical Solutions Engineer I

Google

<div>Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.<br>
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: <b>Sunnyvale, CA, USA; Austin, TX, USA; San Francisco, CA, USA</b>.<h3 class="jobSectionHeader"><b>
Minimum qualifications:</b></h3><ul>
<li>Bachelor&rsquo;s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.</li>
<li>6 years of experience with two or more of the following: web technology, data/big data, systems administration, machine learning, networking, kubernetes.</li>
<li>Experience coding in one or more general purpose languages (e.g., Python, Java, Go, C, or C++) including data structures and algorithms, and software design.</li>
<li>Experience with AI model training, performance analysis, and integration with other cloud services supporting customer projects to completion.</li>
<li>Experience in computer networking (e.g., firewalls, routing, load balancing, etc.), web technologies (e.g., HTTP, HTML, DNS, TCP, etc.), and AI concepts and techniques.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Preferred qualifications:</b></h3><ul>
<li>9 years of experience in recommendation systems, natural language processing, speech recognition, or computer vision.</li>
<li>Experience troubleshooting ML models (e.g., TensorFlow, Keras, PyTorch).</li>
<li>Experience working with public cloud services and infrastructure, AI architecture, and networking/peering with private cloud.</li>
<li>Knowledge of data warehousing concepts, data warehouse technical architectures, infrastructure components, ETL/ELT, and reporting/analytic tools and environments (e.g., Apache Beam, Hadoop, Spark, etc.).</li>
<li>Ability to recommend ML best practices for practical business use.</li>
<li>Ability to lead the design and implementation of AI-based solutions, web services, debugging tools with effective leadership and influencing skills in AI/ML application.</li>
</ul><div><h2 class="jobSectionHeader"><b>About the job</b></h2><p>
The Google Cloud Platform team helps customers transform and build what's next for their business &mdash; all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers &mdash; developers, small and large businesses, educational institutions and government agencies &mdash; see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.</p>
<p>
As a Technical Solutions Engineer, you will own important customer issues and provide level two support to other support teams. In this role, you will be part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud.<br>
<br>
You will troubleshoot technical problems for customers using a mix of debugging, networking, system administration, updating documentation, and when needed, coding or scripting. You will make products easier to adopt and use by making improvements to the product, tools, processes, and documentation. As the Technical Solutions team is driven by customers, you will help drive the success of Google Cloud by understanding and advocating for customers&rsquo; issues.</p><p>
Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.</p><p>
The US base salary range for this full-time position is $150,000-$218,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.</p></div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2><ul>
<li>Collaborate with customers on ML deployments to resolve issues and achieve production, availability, and scale while partnering with product and engineering teams to improve products based on customer feedback.</li>
<li>Manage customer problems through effective diagnosis, resolution, documentation, or implementation of investigation tools to increase productivity for customer issues on Google Cloud Platform products.</li>
<li>Develop an understanding of Google Cloud&rsquo;s AI and ML products or solutions and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues and building tools for faster diagnosis.</li>
<li>Serve as a consultant and SME for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.</li>
<li>Work as part of a team of engineers or consultants that ensure 24-hour customer support, including working non-standard work hours or shifts and possibly including weekends.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Technical Solutions Engineer, Cloud AI, Google Cloud

Darktrace

<div><p>Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform&trade; delivers a proactive approach to cyber resilience to secure the business across the entire digital estate &ndash; from network to cloud to email. Breakthrough innovations from our R&amp;D teams have resulted in over 200 patent applications filed. Darktrace&rsquo;s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com .</p><br>
<p><b>Job Description:
</b></p><p></p><p>Following the rapidly continued growth of our customer base, Darktrace are excited to be hiring our first Solutions Engineer in Saudi Arabia. This fast-paced, technical and customer facing role supports our sales teams in ensuring customer needs are met. <b>This is a senior position and fluency in Arabic is essential for this role.
</b></p><p></p><p><b>What will I be doing:
</b></p><p></p><p>You will use your expertise to provide technical pre-sales and post-sales support, partnering with Account Executives and Customer Success Managers to drive revenue growth and further the adoption of our products. These roles offer accelerated career development and numerous opportunities for personal advancement. You&rsquo;ll be provided with extensive training and support and you build upon your existing skills in this role.
</p><p></p><p>You&rsquo;ll be the go-to technical point of contact between clients, partners and internal teams here at Darktrace, providing your passion and expertise on our cutting edge cyber security solutions to become a trusted advisor to our clients. Your technical excellence will be highly valued as you meet client and internal team needs, ultimately leading to increased revenue and client satisfaction. You will also be;
</p><ul><li>Working alongside the sales teams in meeting with clients regularly through the full end-to-end sales processes, being accountable for the delivery of POV (Proof of Value) engagements,
</li><li>Presenting Threat Intelligence Reports and advice to a variety of audiences, from technical teams to C-level Executives,
</li><li>Designing and building custom client integrations and defining solution architectures.
</li></ul><p></p><p><b>What experience do I need:
</b></p><p></p><p>We welcome applications from candidates that come from a technical background with established sales engineer experience in pre-sales/post-sales engagements.
</p><p></p><p>Ideally you&rsquo;ll have an avid interest in cybersecurity with a strong knowledge of network and security devices/systems (e.g. Cisco, Juniper, Firewalls, IDA, IPS, SIEM as well as knowledge of TCP/IP and common networking protocols). You&rsquo;ll also likely have:
</p><p></p><ul><li>Excellent interpersonal skills (written and verbally) and the ability to share complex technical information in a compelling way,
</li><li>The ability to work as part of a team in an innovative and fast-paced environment while delivering to deadlines,
</li><li>The ability to build long lasting business relationships,
</li><li>Fluency in Arabic is essential, fluency in French is desirable.</li></ul></div>

Senior Solutions Engineer

Apple

<p>At Apple, we create products that revolutionize industries and enrich lives globally. Our Carrier Sales organization is vital to this mission, ensuring our largest partners like Verizon, AT&amp;T, and T-Mobile successfully deliver Apple solutions to enterprise customers at scale. The Technical Success - Carrier Field Engineering team is integral to this success, partnering directly with these carriers to overcome technical barriers and integrate best-in-class Apple practices for enterprise customers.<br>
<br>
As a Carrier Solutions Engineer, you will be a pivotal technical expert, driving the successful adoption and integration of Apple technologies within our major Carrier partners and their enterprise clients. You will transform the way businesses operate by delivering innovative technical solutions and ensuring seamless integration of Apple's hardware, software, and services.<br>
<br>
<b>Description</b><br>
<br>
What You'll Do:<br>
<br>
Act as a trusted technical advisor and pre-sales consultant for Apple's largest Carrier partners (e.g., Verizon, AT&amp;T, T-Mobile) and their enterprise customers.<br>
<br>
Collaborate closely with Carrier Sales teams to identify and address complex technical and business challenges, ensuring successful Apple product adoption and integration at scale.<br>
<br>
Deeply understand Carrier business models, customer needs, and technical ecosystems to tailor and implement optimal Apple solutions.<br>
<br>
Remove technical barriers, resolve friction points, and enhance customer readiness for Apple's platform within enterprise environments.<br>
<br>
Develop and deliver comprehensive technical mentorship, enablement, and training programs to thousands of Carrier B2B technical teams across the US.<br>
<br>
Guide partners and customers through the successful integration of Apple hardware, software, and services into their existing IT infrastructures.<br>
<br>
<b>Preferred Qualifications</b><br>
<br>
An exceptional communicator and presenter, capable of simplifying complex technical concepts for diverse audiences, from technical teams to executive leadership.<br>
<br>
A composed problem-solver who thrives under pressure and can navigate challenging technical and business discussions with confidence.<br>
<br>
A natural mentor and enabler, passionate about sharing knowledge and fostering curiosity for Apple's ecosystem.<br>
<br>
A highly collaborative individual who builds strong relationships across internal teams, Carrier partners, and customers.<br>
<br>
A decisive leader with sound judgment, capable of making informed, impactful decisions even in ambiguous situations.<br>
<br>
Proactive in identifying emerging trends and opportunities for growth within the Carrier partner landscape.<br>
<br>
Proven experience advising on technical business transformation solutions in a consultative pre-sales engineering capacity.<br>
<br>
<b>Minimum Qualifications</b><br>
<br>
Proven experience in a technical pre-sales, solutions architecture, or field engineering role, preferably within the Carrier, enterprise mobility, or I.T. sector.<br>
<br>
Proven ability to articulate complex technical concepts clearly and concisely to both technical and non-technical audiences, including senior leadership.<br>
<br>
Deep expertise in evaluating and designing solutions for complex enterprise IT environments, including:<br>
<br>
Mobile Technology &amp; Solutions: Carrier network infrastructure, 5G, Private Networks, Network Slicing, Mobile Device Management (MDM), Enterprise Mobility Management (EMM), Security Solutions, Unified Communications<br>
<br>
Enterprise IT Infrastructure: Security tools, networking, cloud computing, identity management (SSO, Zero Trust), and deployment strategies.<br>
<br>
Strong understanding of Apple Business Manager (ABM) and Mobile Device Management (MDM) platforms and their role in scaling enterprise deployments.<br>
<br>
Demonstrated experience integrating Apple hardware, software, and services into diverse enterprise environments.<br>
<br>
A strategic mindset with the ability to identify market trends and translate them into actionable technical solutions for Carrier partners.<br>
<br>
Excellent collaboration and communication skills, with a track record of building and delivering differentiated technical solutions.<br>
<br>
Ability to travel up to 50%.<br>
<br>
Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.<br>
<br>
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .<br>
<br>
<b>Pay &amp; Benefits</b><br>
<br>
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $152,400 and $229,400, and your base pay will depend on your skills, qualifications, experience, and location.<br>
<br>
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.<br>
<br>
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.</p>

Technical Success - Carrier Solutions Engineer

EverPass Media

<div><p><b>About EverPass Media</b></p>
<p>
EverPass Media is redefining the role of TVs in businesses by blending exclusive top-tier sports and entertainment with unmatched marketing innovation. Through premium content, smart promotions, and seamless partnerships, we empower business owners to turn their screens into powerful tools for engagement, entertainment, and customer insight&mdash;helping drive real business results.</p>
<p><b>
Position Overview</b></p>
<p>
The Solutions Engineer is a customer-facing technical role responsible for supporting the successful integration and deployment of EverPass solutions within existing restaurant and commercial AV environments. Reporting to the Senior Solutions Architect, this role partners with Sales, Customer Success, and third-party installers to assess infrastructure, support implementations, troubleshoot issues, and execute against established deployment playbooks. You will work directly with restaurant operators, IT teams, and AV partners to help ensure EverPass hardware and software operate reliably within their current systems, and escalate more complex architectural decisions to the Senior Solutions Architect when needed. This is a hands-on role with travel.</p>
<p><b>
Key Responsibilities</b></p>
<ul>
<li>Customer Technical Support &amp; Discovery</li>
<li>Support pre-sales technical discovery calls and site assessments</li>
<li>Evaluate customer AV and network environments using established frameworks</li>
<li>Identify infrastructure gaps and recommend solutions aligned with EverPass standards</li>
<li>Escalate complex architectural issues to the Senior Solutions Architect</li>
</ul>
<p>Implementation &amp; Deployment</p>
<ul>
<li>Support onsite and remote deployments of EverPass hardware and software</li>
<li>Validate installation quality and infrastructure readiness</li>
<li>Troubleshoot AV signal flow, networking, and device configuration issues</li>
<li>Ensure deployments follow defined playbooks and standards</li>
</ul>
<p>AV &amp; Systems Integration</p>
<ul>
<li>Assist with configuration and support of commercial AV systems, including matrix-based video environments</li>
<li>Understand and apply signal routing best practices in multi-display, multi-zone setups</li>
<li>Work within existing customer infrastructure to integrate EverPass effectively</li>
</ul>
<p>Documentation &amp; Enablement</p>
<ul>
<li>Contribute to deployment playbooks and installation documentation</li>
<li>Provide clear instructions to installers and non-technical operators</li>
<li>Capture lessons learned from field deployments to improve standards and best practices</li>
</ul>
<p>Installer &amp; Partner Coordination</p>
<ul>
<li>Support third-party installers during implementations</li>
<li>Help ensure installations meet EverPass quality expectations</li>
<li>Flag recurring issues or quality gaps to senior leadership</li>
</ul>
<p><b>Required Qualifications</b></p>
<ul>
<li>3&ndash;6 years of experience in AV engineering, systems integration, field engineering, or solutions architecture</li>
<li>Hands-on experience with commercial AV installations in restaurants, hospitality, or similar environments</li>
<li>Familiarity with AV matrix systems and multi-display video environments</li>
<li>Working knowledge of networking fundamentals (switches, routers, PoE, network topology, bandwidth considerations)</li>
<li>Experience integrating new technology into existing AV or IT environments</li>
<li>Comfortable working directly with customers onsite</li>
<li>Willingness and ability to travel frequently</li>
</ul>
<p><b>Preferred Qualifications</b></p>
<ul>
<li>Experience supporting multi-location or franchise environments</li>
<li>Exposure to AV matrix platforms (Extron, Crestron, Kramer, Savi, Atlona, etc.)</li>
<li>Experience working alongside third-party AV installers</li>
<li>Familiarity with POS or hospitality IT ecosystems</li>
<li>AVIXA CTS or related certifications</li>
</ul>
<p><b>Location</b><br>
This position is remote. Denver, Chicago or Greenwich, preferred.</p>
<p><b>
Expected Compensation</b></p>
<p>
The anticipated base salary range for a new hire into this position is $100,000 + bonuses. In compliance with local law, the range above reflects the current hiring range for this position. EverPass takes into consideration the qualifications, skills, and experience of the candidate, expected quality and quantity of work, and internal pay alignment when determining the salary level for potential new employees. EverPass expects to hire for this position at the mid-range salary, with the possibility of considering a higher salary only in rare cases when EverPass determines an external candidate possesses exceptional qualifications significantly exceeding the job requirements.</p>
<p><b>
About Us:</b></p>
<p>
EverPass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, EverPass partners with rightsholders, distribution partners and business owners to unlock greater access to premium live events and drive business growth. EverPass was founded in 2023 in partnership with RedBird Capital Partners and 32 Equity, the strategic investment arm of the National Football League. TKO Group Holdings, parent company of UFC and WWE, joined as an investor in 2024.<br>
<br>
<b>Benefits and Perks:</b></p>
<ul>
<li>Competitive Compensation</li>
<li>Medical, dental, vision, life, and short-term disability insurance</li>
<li>Professional Development Programs</li>
<li>Access to senior management and mentoring opportunities</li>
<li>Employee Recognition Program</li>
<li>Unlimited PTO</li>
<li>Paid Parental Leave</li>
<li>Mental Health and Recharge Days</li>
<li>401k Match</li>
<li>Pre-tax Transportation</li>
<li>Employee Assistance Program</li>
<li>Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours.</li>
</ul>
<p>This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives EverPass forward. If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth business. We look forward to your application.</p>
<p>
EverPass is an equal opportunity workplace and an affirmative-action employer. We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work.</p></div>

Solutions Engineer

WebEngage

<div><div><b>Location:</b> Riyadh/Dubai
</div><div><b>Region:</b> MENA</div><div><b>
Reports to:</b> Head of Pre-Sales, EMEA</div><div></div><div><b><br>
About WebEngage:</b></div><div>
WebEngage is an enterprise-grade customer engagement and retention platform that helps global brands across industries such as e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. and turn data into measurable revenue impact.</div><div>
Trusted by 800+ brands globally, we have strong presence in India, UAE, KSA, SEA, Europe and beyond.</div><div>
WebEngage powers intelligent, real-time engagement across the entire customer lifecycle.</div><ul><li>
We are built for scale.</li><li>
We are built for complexity.</li><li>
We are built for outcomes.</li></ul><div>
At our core, WebEngage is a full-stack retention operating system that combines:</div><ul><li>
A powerful Customer Data Platform (CDP)</li><li>
Real-time behavioral segmentation and intelligence</li><li>
Omnichannel journey orchestration</li><li>
AI-driven personalization and recommendations</li><li>
Deep analytics, experimentation, and revenue attribution</li><li>
WebEngage BLACK: our AI-native layer that brings Agentic capabilities to engagement.</li></ul><div>
Learn more about us at http://webengage.com</div><div></div><div><b><br>
About the Role:</b></div><div>
As a Solutions Engineer, you&rsquo;ll serve as the technical bridge between customer needs and WebEngage&rsquo;s platform capabilities. You will collaborate closely with
</div><div>Sales, Business Development, Marketing, and Product teams to understand customer requirements, design tailored solutions, and demonstrate how
</div><div>WebEngage drives business impact.</div><div>
This role demands a strong mix of technical expertise, consultative problem solving, and storytelling, with the ability to engage confidently across technical,
</div><div>marketing, and executive audiences.</div><div></div><div><b><br>
Key Responsibilities:</b></div><ul><li>
Lead technical discovery and solutioning sessions with prospects to understand business challenges and align them with WebEngage&rsquo;s platform capabilities.</li><li>
Deliver impactful product demonstrations and presentations tailored to both technical and business stakeholders.</li><li>
Execute Proofs of Concept (POCs) to validate integration, performance, and measurable outcomes.</li><li>
Respond to RFPs/RFIs and prepare detailed technical and functional documentation in collaboration with Product and Engineering teams.</li><li>
Collaborate across departments &mdash; Business Development, Marketing, and Market Research &mdash; to identify, qualify, and support the creation of Target Account Lists (TALs).</li><li>
Engage effectively with IT, marketing, and business teams to align on solution architecture, data flows, and implementation strategy.</li><li>
Support Sales and Partner Enablement by developing demo assets, training sessions, and knowledge resources to accelerate deal cycles.</li><li>
Provide structured feedback to internal teams on customer needs, product improvements, and competitive insights.</li><li>
Contribute to go-to-market initiatives such as events, webinars, and regional workshops as a technical expert and brand advocate.</li></ul><div></div><div><b><br>
Requirements:</b></div><ul><li>
Fluency in Arabic and English (spoken and written) is mandatory.</li><li>
5+ years of experience in Pre-Sales, Solutions Engineering, or Technical Consulting, preferably in SaaS, MarTech, CDP, or Analytics.</li><li>
Strong understanding of Customer Data Platforms (CDPs), data architecture, and integration frameworks (APIs, SDKs, data pipelines).</li><li>
Basic knowledge of AI concepts, including Large Language Models (LLMs), predictive analytics, and basic data science principles.</li><li>
Ability to translate technical capabilities into business value and communicate effectively with technical and executive stakeholders.</li><li>
Hands-on familiarity with marketing automation, analytics, and CRM ecosystems.</li><li>
Experience with cloud platforms, data integration, and web/mobile SDKs.</li><li>
Excellent presentation, communication, and documentation skills.</li><li>
Strong problem-solving abilities and a collaborative, cross-functional mindset.</li><li>
Bachelor&rsquo;s degree in Computer Science, Engineering, or related technical field.</li></ul><div></div><div><b><br>
Life at WebEngage:
</b></div><ul><li>We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly &amp; quarterly town hall meetings.
</li><li>A highly inclusive work culture that promotes a relaxed, creative and productive environment.
</li>Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance<br>
<li>
</li></ul><div></div><br>
<div><b>Perks &amp; Benefits:
</b></div><div>Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!)
</div><div>Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)<br>
</div><div></div><br>
<br>
<div><b>Explore more here:
</b></div><ul><li>https://youtu.be/Y0HjfyMjUpg
</li><li>https://linkedin.com/company/webengage
</li><li>https://twitter.com/WebEngage?s=09<br>
</li></ul><div></div><br>
<div><b>Do you think you fit the bill? Come along, letʼs redefine the future of Marketing Automation!
</b></div><div>WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.</div></div><div></div>

Wisedocs AI

<div><p>Wisedocs is a fast-growing, venture-backed AI platform that transforms how insurance companies analyze claims. With ~$20M USD raised, 100+ team members globally, and 90+ customers across North America and Australia, we&rsquo;re doubling revenue year over year.
</p><p>Founded by experts who&rsquo;ve experienced the claims process firsthand, Wisedocs combines deep domain knowledge with next-gen AI trained on 100M+ documents. Our platform turns complex medical records into clear, structured insights&mdash;backed by expert human oversight.
</p><p>Join a mission-driven team building intelligent products that cut through complexity, accelerate decision-making, and make a real impact when it matters most.
<br>
<br>
<b>This is a remote role with twice-yearly on-site presence required in Downtown Toronto.</b><br>
<br>
<b>Role Summary</b><br>
<br>
We are looking for a <b>Senior Solutions Engineer</b> to partner with customers, Sales, Product, and Services to design and deliver effective solutions for complex enterprise use cases.</p><p>
As we move upmarket, customer problems are increasingly nuanced and don't always map directly to existing product capabilities. In this role, you will be responsible for designing practical, high-impact solutions that balance what exists today with what is possible &mdash; playing a key part in ensuring Wisedocs can meet complex customer needs while remaining scalable to deliver.</p><p>
This is a hands-on, collaborative role that combines solution design, customer engagement, and cross-functional alignment to ensure successful outcomes. If you enjoy solving real-world problems, working across teams, and turning ambiguity into clear solutions, we'd love to hear from you.<br>
<br>
<b>What you'll be doing</b></p><p><b><br>
 Solution Design &amp; Execution</b></p><ul><li>
Lead discovery to understand customer workflows, constraints, and goals</li><li>
Design clear, practical solution approaches that leverage Wisedocs&rsquo; capabilities</li><li>
Structure ambiguous problems into actionable solution plans</li><li>
Ensure proposed solutions are both valuable to the customer and feasible to deliver</li></ul><p><b><br>
Customer Engagement</b></p><ul><li>
Lead solution-oriented demos, workshops, and proof-of-concept engagements</li><li>
Help customers understand how Wisedocs fits into their workflows and drives outcomes</li><li>
Build credibility through a strong understanding of customer needs and use cases</li></ul><p><b><br>
Product Collaboration</b></p><ul><li>
Partner with Product to share grounded, actionable insights from customer engagements</li><li>
Help identify patterns in enterprise use cases that inform roadmap decisions</li><li>
Collaborate on shaping solutions where product capabilities are evolving</li></ul><p><b><br>
Scoping &amp; Delivery Alignment</b></p><ul><li>
Work closely with Customer Success/Services to scope implementations</li><li>
Ensure alignment between solution design and delivery approach</li><li>
Identify and communicate risks, dependencies, and constraints early</li></ul><p><b><br>
Internal Enablement</b></p><ul><li>
Contribute to solution playbooks and reusable patterns for common use cases</li><li>
Support Sales and CS with guidance on positioning and solution approaches</li><li>
Share insights that improve how Wisedocs sells and delivers solutions</li></ul><p><b><br>
What Impact You Will Make</b></p><ul><li>
Strengthen relationships with Wisedocs&rsquo; largest insurance carriers through proactive engagement, thoughtful business reviews, and consistent follow-through</li><li>
Drive retention and renewal outcomes by helping customers clearly understand and realize value within their claims workflows</li><li>
Reduce operational friction and escalations through early risk identification and structured intervention</li><li>
Influence product direction by bringing forward clear, customer-informed insights from complex carrier environments</li></ul><p><b><br>
What Experience We Need</b></p><ul><li>
5+ years of experience as a Solutions Engineer or Sales Engineer in an enterprise SaaS environment</li><li>
Experience in regulated industries such as healthcare, insurance, or legal</li><li>
Strong solution design and problem-solving skills</li><li>
Technical aptitude, including understanding of integrations, APIs, and system workflows</li><li>
Experience working cross-functionally with Sales, Product, and Customer Success teams</li><li>
Ability to communicate complex concepts clearly to diverse audiences</li><li>
Experience working with AI tools, workflows, or prompting techniques</li></ul><p><b><br>
Nice to haves</b></p><ul><li>
Familiarity with medical documentation or claims workflows</li><li>
Experience working with insurance carriers or disability claims</li></ul><p><b><br>
What We Offer</b></p><ul><li>
Remote work environment with opportunities to visit our Toronto HQ.
</li><li>Modern employee benefits, including health and dental coverage
</li><li>Competitive compensation, with valuable stock options, as we&rsquo;re still a young company growing very quickly.
</li><li>An opportunity to develop very rapidly in your career. We can offer you a super-immersive learning environment, and when you thrive there, you will have the opportunity to rapidly develop this opportunity into senior practitioner or management opportunities as you choose.
</li><li>Access to a learning and professional development fund to help you level up your career while you&rsquo;re working with us. We hope to be an incredible step up in your career if you decide to come and work with us.
</li><li>Company events
</li><li>Generous Paid Time Off
</li><li>Paid Sick Days
</li><li>Casual Dress code
</li><li>Employee Referral Bonus
</li><li>Tuition Assistance
</li>Plus, many other Recognition Programs!<br>
<li>
</li></ul><p><br>
<b>Recruitment Journey at Wisedocs
</b></p><p>We're excited to meet you and explore the possibilities together! At Wisedocs, honesty is one of our core values. Our Recruitment process is transparent to ensure you are set up for success:<br>
</p><ul><li><b>Round 1</b> &ndash; People &amp; Culture Chat: 20&ndash;30 min conversation about your background, goals, and the role.
</li><li><b>Round 2</b> &ndash; Interview with the Hiring Manager: Dive deeper into your background and experience, discuss the role in more detail, and get to know the team's vision and goals (45 min)</li><li><b>
Round 3</b> &ndash; Case Study and Team Interview: You'll work through a case study that reflects the type of work you'd be doing in the role, followed by a conversation with key members of the team to assess overall fit and collaboration style (60 min)</li><li><b>
Round 4</b> - Leadership Conversation: Meet our COO to learn about the Wisedocs vision and your impact (30 min)</li></ul><p><b><br>
Note: </b>We&rsquo;re embracing the possibilities of AI to work smarter, improve our systems, and create even better experiences for both our customers and our team. As part of this approach, we&rsquo;re committed to building an inclusive and thoughtful hiring process and may use AI-powered tools to support parts of our screening and assessment process. These tools are used alongside human review to help keep our process fair, consistent, and efficient.</p><p>
This posting is for current and future opportunities at Wisedocs. Even if there isn&rsquo;t an immediate opening, we&rsquo;re always excited to meet great people. If your experience lines up, we encourage you to apply &mdash; we&rsquo;ll reach out when a role opens up that&rsquo;s a good fit.</p><ul><li>Wisedocs AI is an equal opportunity employer and are committed to providing employment accommodation in accordance with AODA. If you require an accommodation, please notify us and we will work with you to meet your needs.</li></ul></div>

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