technical solutions engineer

Sanction Scanner

<div><h3 class="jobSectionHeader"><b>Join Sanction Scanner as a Solutions Engineer</b></h3><p>
At <b>Sanction Scanner</b> &ndash; 2x Deloitte EMEA Winner &amp; 3x Deloitte Fast 50 Winner &ndash; we help financial institutions in 70+ countries fight financial crime with our cutting-edge compliance solutions. We&rsquo;re looking for a <b>Solutions Engineer</b> who will play a hybrid role between our customers and product team &mdash; ensuring smooth onboarding, resolving technical challenges, and championing customer success.</p><p></p><h3 class="jobSectionHeader"><b>
 Why You'll Love Working with Us</b></h3><ul><li><ul>
<li><b>Impactful Role</b>: Work directly with customers to ensure their success while shaping our product with real-world feedback.
</li><li><b>Technical + Customer-Facing</b>: Combine your problem-solving skills with direct client interactions.
</li><li><b>Growth-Oriented Culture</b>: Join a fast-scaling SaaS company where continuous learning and development are prioritized.
</li><li><b>Global Exposure</b>: Support leading banks, fintechs, and financial institutions worldwide.</li>
 </ul></li></ul><p></p><h3 class="jobSectionHeader"><b>What You&rsquo;ll Be Doing</b></h3><ul><li><ul>
<li><b>Onboarding &amp; Implementation</b>: Guide customers through technical setup, API integrations, and initial configuration.
</li><li><b>Customer Support</b>: Support the Customer Success team in the post-sales technical process: configuration, deployment, training and support</li>
<li><b>Collaboration with Product</b>: Gather feedback, document feature requests, and work closely with product &amp; engineering teams to improve our solutions.
</li><li><b>Problem Solving</b>: Diagnose issues, replicate bugs, and provide clear documentation to internal teams.
</li><li><b>Customer Advocacy</b>: Act as the voice of the customer within Sanction Scanner, ensuring their needs influence product decisions.
</li><li><b>Knowledge Sharing</b>: Build documentation, FAQs, and training resources to support customers and scale success.
</li><li><b>Cross-Functional Alignment</b>: Collaborate with Customer Success Managers, Sales Engineers, and Product Managers to deliver the best possible customer outcomes.</li>
</ul></li></ul><p><b>Requirements</b></p><h3 class="jobSectionHeader"><b>
 What We&rsquo;re Looking For</b></h3><ul>
<li><b>Experience</b>: Minimum <b>1+ years in a customer-facing technical role</b> (Customer Success Engineer, Technical Support Engineer, Solutions Engineer, or similar).
</li><li><b>Technical Skills</b>: Understanding of APIs, SaaS platforms, and troubleshooting methods.
</li><li><b>Communication</b>: Strong spoken and written English; able to explain technical concepts to non-technical audiences.
</li><li><b>Customer Focus</b>: Passion for helping customers succeed, with patience and problem-solving mindset.
</li><li><b>Collaboration</b>: Ability to work cross-functionally with Product, Engineering, and Success teams.
</li><li><b>Tools</b>: Experience with CRM (HubSpot preferred), ticketing systems, and knowledge base platforms.</li>
</ul><p><b>Benefits</b></p><p></p><ul>
<li>Competitive Compensation Package &ndash; <b>NET salary with performance bonus</b>.
</li><li>Meal compensation for a nutritious lunch.
</li><li>Inclusive health benefits.
</li><li>Recognition &amp; Reward Culture &ndash; your contributions will be appreciated.
</li><li>Training &amp; development budget.
</li><li>Digital membership support.
</li><li>Flexible dress code.
</li><li>International team culture with opportunities to grow.</li>
</ul><p></p><p>We provide equal opportunity to all, we do not discriminate based on gender, sexual orientation, disabilities, religion, or social origin.</p></div>

Solutions Engineer

Seam

<div>
 Who we are
 <br/>
 <br/>
 <strong>
  About Seam
  <br/>
  <br/>
 </strong>
 Seam builds the infrastructure that connects software to the physical world through smart device connections. Seam allows software companies to orchestrate operations in physical spaces through everyday experiences like unlocking doors, managing climate, and monitoring properties from anywhere around the globe.
 <br/>
 <br/>
 Our customers include property software companies that manage hotels, short-term rentals, apartment buildings, commercial offices, gyms, and co-working spaces. If you've ever checked into an Airbnb with a pin code, you've probably used Seam without realizing it.
 <br/>
 <br/>
 Rather than integrate with every smart device manufacturer in their market, these software companies can complete one integration with Seam to connect to any smart lock, thermostat, or sensor. We also provide all of the UI they need to connect, organize, and manage these devices inside their apps.
 <br/>
 <br/>
 Seam is backed by Tiger Global, Root Ventures, YC, founders from WhatsApp, Flexport, and execs at Stripe, Plaid, Fastly, and Airbnb, and many more.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As the founding solutions engineer at Seam, you'll be the primary technical point of contact for our customers through both sales and post-sales implementation and support. You will leverage your technical expertise to help solve technical onboarding and usage problems for our customers and influence Seam's product direction. You will play a pivotal role in building out a scalable and best-in-class technical GTM function, working closely with sales, product, engineering, and marketing.
 <br/>
 <br/>
 What you'll do
 <br/>
 <br/>
 With your blend of technical expertise, communication skills, and customer empathy, you'll be a critical part of the Seam team by moving customers through our implementation funnel and providing support to customers throughout the sales, implementation, and post-implementation processes.
 <br/>
 <br/>
 <ul>
  <li>
   Act as the primary technical point of contact for customers evaluating, onboarding, and ramping with Seam. Understand their needs and design solutions that align with their infrastructure using Seam's platform.
  </li>
  <li>
   Partner with Sales to plan and execute post-sales implementations, ensuring customers onboard quickly and realize value from the platform.
  </li>
  <li>
   Develop and maintain internal and external technical guides to streamline pre- and post-sales workflows.
  </li>
  <li>
   Support product configuration and deliver minor technical changes required for customer implementations.
  </li>
  <li>
   Support our customers post-implementation by troubleshooting any support inquiries and triaging requests as needed to engineers.
  </li>
  <li>
   Get creative. Help us discovery new ways of working with customers to embed our products inside of theirs to accomplish their goals.
  </li>
  <li>
   Feed customer feedback directly to Product and Engineering, helping shape the roadmap and ensuring the platform evolves with real-world needs.
  </li>
  <li>
   Lay the foundation for a scalable Solutions Engineering function by building playbooks and repeatable best practices.
  </li>
  <li>
   Occasionally, travel to customer offices in person for technical deep dives and solutions architecting sessions.
   <br/>
   <br/>
  </li>
 </ul>
 Who you are
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5+ years of experience as a Solutions Engineer, Sales Engineer, Solutions Architect, or similar role.
  </li>
  <li>
   A track record of working directly with customers of varying sizes that have varying levels of technical proficiency.
  </li>
  <li>
   Proficiency coding in [TBD].
  </li>
  <li>
   Strong written and verbal communication and interpersonal skills with comfort presenting in front of customers 1:1 and in small groups.
  </li>
  <li>
   An organized, self-starter approach with an eye for finding creative ways to get projects to the finish line.
  </li>
  <li>
   Comfortable in a small and fast moving startup environment.
  </li>
  <li>
   Excited to work in person with the team in San Francisco
  </li>
 </ul>
</div>


VIAVI Solutions

<div></div><div><div>Summary:</div>
VIAVI Solutions has been pioneering solutions to enhance communication technologies for over 100 years. We help our customers around the world optimize and maintain many of the world&rsquo;s largest and most complex networks. Behind all the data that moves around the globe, are VIAVI employees that see the big picture and who can untangle the complexities of global networks.<div></div><div>
Duties &amp; Responsibilities:</div><div></div><div>
The Solutions Engineer is responsible for supporting and enabling sales on VIAVI&rsquo;s fiber optic field instruments, MetroEthernet field instruments and some wireless field solutions portfolios in Saudi Arabia and the rest of MEA (Middle East Africa) according to the global MEA sales plan. The Solutions Engineer will work closely with the sales team and with selected channel partners and will take responsibility of any high-level technical demonstrations of VIAVI product solutions in front of customers and/or in joining selected partner/VIAVI events (technical seminars, webinars and roadshows).<br>
<br>
The individual will have to transfer product and related technology knowledge to the Sales team and to VIAVI&rsquo;s Channel Partners. In conjunction with Sales, this role will be accountable for the bookings number of the related product portfolio in the region in addition to owning account penetration in the related project or opportunity ecosystem.<br>
<br>
The Solutions Engineer is responsible for the introduction, implementation and follow-up of the Fiber and MetroEthernet test portfolio Sales Plan in MEA and is expected to be proactive in case of deviation. This person is expected to drive issues to successful resolution within the wider &ldquo;EMEA Solutions Engineer Team&rdquo;, directly with Sales and with the Business Unit.</div><div></div><ul><li>Deliver high level pre-sales technical support to our customers in Saudi Arabia &amp; MEA on:</li></ul><div></div><div>
o VIAVI&rsquo;s fiber instrument portfolio: connector inspection, OTDR, light sources, power meters, OSA, optical dispersion-PMD/CD, etc.</div><div>
o VIAVI&rsquo;s Metro-Ethernet portfolio: 10M to 1GE, 100GE to 400GE and also the coming 800GE technology, Ethernet synchronization, OTN transmission technologies, etc., for service activation testing and measurement: RFC2544, Y.1564, RFC6349, etc.</div><div>
o VIAVI wireless solutions: testing solutions for 4G, 5G, eCPRI/CPRI, Open-RAN, etc., for supporting wireless service providers and contractors with testing solutions in 4G, 5G, etc., networks.</div><div></div><ul><li>Deliver product and technology presentations at targeted local roadshows / technical seminars and webinars in Saudi Arabia &amp; MEA.</li></ul><div></div><ul><li>Self-motivated in penetrating opportunities and accounts for sales enablement.</li></ul><div></div><ul><li>Deliver education and awareness of test and reporting methods and procedures to our customer base.</li></ul><div></div><ul><li>Liaise with customers on instrument field trials or method and procedure implementation.</li></ul><div></div><ul><li>Help discover ecosystem trends and activities as well as optimize product positioning to capture sales.</li></ul><div></div><ul><li>Provide feedback to the Business Units (Product Line Managers / R&amp;D) in order to increase innovation.</li></ul><div></div><ul><li>Share experiences and best practices across the EMEA Solutions Engineer team members.</li></ul><div></div><ul><li>Transfer basics of product/technologies knowledge to Sales/Channel Partners during specific and regular training sessions.</li></ul><div></div><ul><li>Actively participate in the monthly EMEA Solutions Engineer virtual meetings: feedback on deals, technical inputs, local market needs, challenges, successes, recovery plans, etc.</li></ul><div></div><ul><li>Quality of the pre-sales technical support to sales and channel partners.</li></ul><div></div><ul><li>Measurement of progress, gaps and recovery actions when needed.</li></ul><div></div><ul><li>As part of the technical support sales team, accountable for driving sales growth in the region for the fiber portfolio.</li></ul><div></div><ul><li>Travel required: around 50% all over MEA.</li></ul><div></div><div>
Pre-Requisites / Skills / Experience Requirements:</div><div></div><ul><li>Telecom Science &amp; Electronics Engineer diploma with telecom expertise.</li></ul><div></div><ul><li>Speaking fluent Arabic and English is mandatory.</li></ul><div></div><ul><li>Have the full visa capability to travel to Saudi Arabia, Europe and USA.</li></ul><div></div><ul><li>Understanding of all Fiber Optic, Metro-Ethernet, Wireless and Telecom transmission technologies and associated testing methods and procedures, etc.</li></ul><div></div><ul><li>Understand the challenges during installation, maintenance and network migrations in any fiber optic, PON Access, Ethernet Service Activation, Wireless 4G/5G,as well domain.</li></ul><div></div><ul><li>Proven experience in using/pre-sales technical support with major vendors and T&amp;M equipment vendors.</li></ul><div></div><div>
This is what VIAVI employees are called to do on a daily basis. In order to best enable our customers&rsquo; success, we rely on people who see opportunity where others see challenges; people who enjoy collaborating with a diverse range of peers and look for workarounds when their first (or second) attempts don&rsquo;t work.</div><div></div><div>
#LI-Hybrid</div></div>

Solutions Engineer – Fiber and Metro-Ethernet & Transport Assurance

TeamViewer

<p></p><div><p>Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.</p><br>
<p></p>
<p>Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.</p><br>
<p></p>
<p>Become part of our winning team and help us create a world that works better.</p><br>
<p></p>
<div><b>
Responsibilities</b></div><br>
<div></div>
<div>
 With the launch of TeamViewer ONE, we are taking the next step: a fully integrated digital workplace platform that unites remote connectivity (powered by TeamViewer Tensor), endpoint management, digital employee experience (DEX), and AI-driven automation in one seamless solution. TeamViewer ONE helps enterprises reduce complexity, proactively manage their IT environments, and empower employees with reliable, secure, and frictionless technology experiences.</div><br>
<div></div>
<div>
To strengthen this vision, we are looking for a dedicated Solutions Engineer who will help customers unlock the full potential of TeamViewer ONE. In this role, you will design and demonstrate solutions, showcase the platform&rsquo;s value across different use cases, and support enterprises in adopting remote connectivity and digital workplace capabilities at scale.</div><br>
<div></div>
<div>
As a (Senior) Solution Engineer, you will be a key technical &amp; business partner to the UKI &amp; EMEA Sales Team for enterprise accounts, responsible for demonstrating the value of our software solutions to prospective and existing customers. You will collaborate closely with sales, product, and technical teams to deliver tailored solutions that address the unique challenges of our customers' IT environments.</div><br>
<div></div>
<ul>
<li><b>Technical Expertise &amp; Demonstrations</b></li>
</ul>
<ul><li>Become a subject matter expert on TeamViewer&rsquo;s IT and DEX product portfolio.</li></ul>
<ul><li>Deliver engaging product demonstrations, workshops, and webinars tailored to customer pain points.</li></ul>
<ul><li>Articulate the technical and business value of our solutions to both technical and non-technical audiences.</li></ul>
<ul>
<li><b>Discovery &amp; Solution Design</b></li>
</ul>
<ul><li>Conduct detailed discovery sessions to understand customer challenges and objectives.</li></ul>
<ul><li>Design and propose customized solutions that align with customer needs and leverage TeamViewer&rsquo;s capabilities.</li></ul>
<ul><li>Develop solution proposals, statements of work (SOWs), and technical documentation.</li></ul>
<ul>
<li><b>Proof of Value (POV/POC) &amp; Pilot Management</b></li>
</ul>
<ul><li>Lead POV/POC and pilot engagements to validate solution effectiveness in customer environments.</li></ul>
<ul><li>Provide hands-on technical guidance and support throughout the validation process.</li></ul>
<ul><li>Analyze results and deliver actionable recommendations.</li></ul>
<ul>
<li><b>Sales Enablement &amp; Collaboration</b></li>
</ul>
<ul><li>Partner with sales teams throughout the sales cycle, providing technical expertise and support.</li></ul>
<ul><li>Respond to RFx documents with accurate and compelling technical responses.</li></ul>
<ul><li>Collaborate with Product Management, Engineering, and Customer Success to ensure customer satisfaction and continuous improvement.</li></ul>
<ul>
<li><b>Thought Leadership &amp; Market Awareness</b></li>
</ul>
<ul><li>Stay current on industry trends, competitive offerings, and emerging technologies.</li></ul>
<ul><li>Provide feedback to internal teams to influence product roadmap and innovation.</li></ul><br>
<div></div>
<div><b>
Requirements</b></div><br>
<div></div>
<ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Systems, or related field (or equivalent experience).</li>
<li>5+ years in technical pre-sales, solutions engineering, or enterprise IT consulting.
</li><li>Deep understanding of enterprise IT environments, including endpoint management, remote connectivity, and DEX platforms.</li>
<li>Experience with SaaS applications such as RMM, ITSM, Asset Management, and Observability tools.</li>
<li>Hands-on experience with APIs, scripting, virtualization, cloud computing, and security protocols.</li>
<li>Proven ability to engage with C-level stakeholders and translate complex technical concepts into business value.</li>
<li>Strong presentation, communication, and documentation skills.</li>
<li>Willingness to travel up to 30% of the time.</li>
<li>Exceptional interpersonal skills &ndash; you excel at building trust and rapport with stakeholders at all levels, from IT professionals to C-level executives. You&rsquo;re confident presenting complex solutions in a clear, compelling way.</li>
<li>Strong technical acumen &ndash; you have deep knowledge of enterprise systems management, modern device management, and end-user computing. You understand the challenges of large, complex IT environments and can speak the language of enterprise IT fluently.</li>
<li>Collaborative mindset with independent drive &ndash; you thrive both as a self-starter and as a team player. You know how to work effectively with sales professionals and cross-functional teams to achieve shared goals.</li>
<li>Professional presence and attention to detail &ndash; you bring a polished, reliable approach to every customer interaction, ensuring high-quality outcomes and experiences.</li>
<li>Excellent communication skills &ndash; your verbal, written, and presentation abilities are top-tier, enabling you to clearly convey technical concepts and business value to diverse audiences.</li>
</ul>
<div><b>What we offer</b></div>
<ul>
<li><b>Onsite Onboarding </b>in our HQ office for an optimal start</li>
<li><b>Great compensation and benefits packages</b> including company achievement bonus or sales bonus, company stocks and regular salary reviews</li>
<li>Premiums for the private pension plan up to the maximum amount are topped up by TeamViewer</li>
<li><b>Special terms</b> for local gyms</li>
<li>Access to <i>Corporate Benefits platform </i>with many <b>discounts</b></li>
<li>Regular <b>Team events</b> and company-wide celebrations</li>
<li><b>Open door policy</b>, no dress code rules, frequent all Hands and Leadership Lunches</li>
<li>We celebrate <b>diversity </b>as one of core values, join and drive one of the c-a-r-e initiatives together with us!</li></ul><br>
<p></p>
<p>TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.</p></div>

Solutions Engineer (all genders)

Wajda International Technology Services

<p><b>Job Title: Technical Engineer</b></p><p><b>Location: [City, State or Remote]</b></p><p><b>Job Type: [Full-Time/Part-Time/Contract]</b></p><p><b>Department: Engineering / Technical Support / IT</b></p><p><b>Reports To: Technical Manager / Engineering Lead / Operations Manager</b></p><p><b>Job Summary:</b></p><p>We are looking for a detail-oriented and skilled <b>Technical Engineer</b> to provide technical support, troubleshoot issues, and assist in the development and maintenance of technical systems or products. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to communicate complex technical information clearly to clients or internal teams.</p><p><b>Key Responsibilities:</b></p><ul><li>Provide technical support for hardware, software, or engineering systems.</li><li>Troubleshoot and resolve technical issues reported by users or clients.</li><li>Assist with the design, testing, and implementation of new systems, products, or upgrades.</li><li>Collaborate with engineers, developers, and support staff to ensure smooth deployment of technical solutions.</li><li>Prepare technical documentation, user manuals, and troubleshooting guides.</li><li>Train users or clients on product/system functionality and best practices.</li><li>Maintain and monitor systems for performance, reliability, and security.</li><li>Coordinate with vendors or third-party service providers when needed.</li><li>Escalate complex issues to senior engineers or developers when necessary.</li><li>Stay current with new technologies, industry trends, and product knowledge.</li></ul><p>Maintain infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, and security updates; support internet, intranet, LANs, WANs, and network segments</p><ul><li>Perform MS Active Directory tasks (ex: user/group, security permissions, group policies, print services); research event log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly</li></ul><ul><li>Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed</li></ul><ul><li>Assist the help desk and other teams with troubleshooting to identify root causes, and provide technical support when needed.</li></ul><ul><li>Perform routine and scheduled audits of all systems, including backups Candidate Profile:</li></ul><ul><li>Proven success in an IT role with a minimum 2 years&rsquo; experience.</li></ul><ul><li>Experience in Windows server operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching</li></ul><ul><li>Experience in VMWARE</li></ul><ul><li>Experience with Cloud Applications and handling of Microsoft 365 . EXCHANGE</li></ul><ul><li>Experience in FortiGate/Sophos Firewall policy creation, SD-WAN routing, VPN connection, SSL Certificates.</li></ul><ul><li>Familiar with Veeam Backup &amp; Replication application for backup jobs, restoring backups, and cloud backup.</li></ul><p><b>Required Qualifications:</b></p><ul><li>Bachelor's degree in Engineering, Information Technology, Computer Science, or a related field.</li><li>Proven experience in a technical support or engineering role.</li><li>Strong knowledge of relevant systems, hardware, or software.</li><li>Excellent troubleshooting and analytical skills.</li><li>Ability to read technical diagrams, schematics, or manuals.</li><li>Strong written and verbal communication skills.</li><li>Customer-focused mindset with the ability to handle pressure and prioritize tasks.</li></ul><p><b>Preferred Skills &amp; Tools (Based on Industry):</b></p><ul><li><b>IT/Software:</b> Windows/Linux, Networking, SQL, VMware, cloud platforms (AWS, Azure), ticketing systems.</li><li><b>Manufacturing/Electronics:</b> PLCs, CAD software, product testing, quality assurance, mechanical systems.</li><li><b>General:</b> Scripting (PowerShell, Python), monitoring tools, CRM or ERP systems.</li></ul><p><b>Certifications (Optional but Advantageous):</b></p><ul><li>CompTIA A+/Network+/Security+</li><li>Microsoft Certified (MCSA/MCSE)</li><li>Cisco Certified Network Associate (CCNA)</li><li>ITIL Foundation</li><li>PMP (for project-focused roles)</li></ul><p><b>Working Conditions:</b></p><ul><li>May require travel to client sites or remote locations.</li><li>On-call availability or extended hours during critical incidents or project deadlines.</li></ul><p>Priority will be given to Bahraini National , Expats can be considered as well.</p><p>Job Type: Full-time</p><p>Pay: BD450.000 - BD500.000 per month</p>

Technical IT Engineer

nineDots.io

<div>
 <p>
  Join a leading tech provider in Bahrain as a Tech Solutions Presales Engineer, creating innovative, client-specific solutions that combine in-house capabilities with partner technologies. You&rsquo;ll work directly with enterprise customers across multiple sectors from financial services to government designing robust communication and network solutions that drive business performance.
 </p>
 <p>
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a hands-on, solutions-driven role. You&rsquo;ll work alongside sales teams to assess client needs, scope technical requirements, and build proposals that win business. You&rsquo;ll liaise with technology vendors, negotiate on commercial terms, and integrate partner products with core services to deliver end-to-end solutions.
 </p>
 <p>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Role:
  </strong>
 </p>
 <p>
  As Presales Engineer, you&rsquo;ll act as the go-to technical advisor for enterprise sales opportunities. From the first requirement discussion to final proposal hand-off, you&rsquo;ll design and cost solutions that align with client needs and organisational capabilities. You&rsquo;ll stay ahead of market trends, contribute to productisation initiatives, and ensure that your solutions are both technically sound and commercially competitive.
 </p>
 <p>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Be Doing:
  </strong>
 </p>
 <ul>
  <li>
   Assessing customer requirements with sales teams and designing customised IP network solutions.
  </li>
  <li>
   Preparing and presenting comprehensive technical and commercial proposals.
  </li>
  <li>
   Liaising with OEMs, distributors, and technology partners to build integrated solutions.
  </li>
  <li>
   Negotiating with vendors to obtain competitive quotations based on Bill of Materials.
  </li>
  <li>
   Advising on and contributing to complex, high-value bids.
  </li>
  <li>
   Supporting productisation by identifying scalable, repeatable solutions.
  </li>
  <li>
   Preparing profitability and customer information sheets for won deals.
  </li>
  <li>
   Staying up-to-date with new technologies and solutions in the market to enhance offerings.
  </li>
 </ul>
 <p>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Need to Succeed:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in engineering.
  </li>
  <li>
   4&ndash;7 years&rsquo; experience in a high-tech product/solution environment, with at least 4 recent years in the tech sector.
  </li>
  <li>
   Proven experience in presales and solution design in a tech environment.
  </li>
  <li>
   Core expertise in designing IP networks, with a focus on wireline technologies and solid understanding of carrier wireless.
  </li>
  <li>
   Knowledge of carrier routing, MPLS topologies, AToM, SDWAN, EVPNs, Metro-E, FTTx, SDH, DWDM, and legacy transmission.
  </li>
  <li>
   Certification: CCNP or higher.
  </li>
  <li>
   Strong communication skills and the ability to work with multiple stakeholders.
  </li>
  <li>
   Priority will be given to bilingual (Arabic &amp; English) candidates.
  </li>
  <li>
   Must be able to obtain an approved security reference check from security authorities in Bahrain.
  </li>
 </ul>
 <p>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What&rsquo;s in It for You:
  </strong>
 </p>
 <ul>
  <li>
   Competitive salary + annual bonus.
  </li>
  <li>
   Opportunity to design impactful solutions for major enterprise clients.
  </li>
  <li>
   Work with leading global technology partners.
  </li>
  <li>
   Be a subject matter expert in a fast-evolving tech environment.
  </li>
  <li>
   Directly contribute to revenue growth through winning proposals.
  </li>
 </ul>
 <p>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Next Steps:
  </strong>
 </p>
 <p>
  If you have the technical expertise and commercial acumen to design enterprise-grade tech solutions, we&rsquo;d love to hear from you. Send your CV or get in touch in confidence to learn more.
 </p>
</div>


Tech Solutions Presales Engineer

Zoom Communications

<div><p>What you can expect
</p><p>We are looking for an experienced Solutions Engineer with a proven track record of success to join our team at Zoom. You will be pivotal in driving customer success by architecting, designing, and demonstrating tailored solutions that address our customer's unique challenges and business objectives. You will collaborate closely with cross-functional teams, including Sales, Product Development, and Customer Success. This will ensure the seamless delivery of our solutions and contribute to the growth and innovation of our company. The role involves a deep understanding of the technical aspects of Zooms platform.</p><p></p><p>
About the Team</p><p>
The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.</p><p></p><p>
Responsibilities</p><ul>
<li><p>
Leading strategic sales engagements, providing expert-level technical support to clients and internal teams.</p></li>
<li><p>
Acting as a subject matter expert on UCaaS and CCaaS technology, industry trends, and competitive landscape</p></li>
<li><p>
Collaborating with the Global architecture and CSE teams to drive product enhancements and innovation</p></li>
<li><p>
Contributing to sales strategy, marketing initiatives, product development, and processes based on customer feedback and market insights What we&rsquo;re looking for</p></li>
<li><p>
Have experience in technical customer-facing roles in a UcaaS / CCaaS environment</p></li>
<li><p>
Be highly proficient in all areas related to our products and represent the technical aspects of how we solve customer problems.</p></li>
<li><p>
Have prior experience supporting Unified Communications, or Contact Center as a Solutions Engineer</p></li>
<li><p>
Have experience in working within a high-volume Account environment</p></li>
<li><p>
Have experience with API integrations and software development</p></li>
<li><p>
Have knowledge of networking protocols and security best practices</p></li>
<li><p>
Have familiarity with cloud platforms (AWS, Azure, GCP)</p></li>
</ul><p></p><p>
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&#1602;&#1610;&#1575;&#1583;&#1577; &#1605;&#1588;&#1575;&#1585;&#1603;&#1575;&#1578; &#1575;&#1604;&#1605;&#1576;&#1610;&#1593;&#1575;&#1578; &#1575;&#1604;&#1575;&#1587;&#1578;&#1585;&#1575;&#1578;&#1610;&#1580;&#1610;&#1577;&#1548; &#1608;&#1578;&#1602;&#1583;&#1610;&#1605; &#1583;&#1593;&#1605; &#1578;&#1602;&#1606;&#1610; &#1593;&#1604;&#1609; &#1605;&#1587;&#1578;&#1608;&#1609; &#1575;&#1604;&#1582;&#1576;&#1585;&#1575;&#1569; &#1604;&#1604;&#1593;&#1605;&#1604;&#1575;&#1569; &#1608;&#1575;&#1604;&#1601;&#1585;&#1602; &#1575;&#1604;&#1583;&#1575;&#1582;&#1604;&#1610;&#1577;.<br>
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&#1575;&#1604;&#1578;&#1593;&#1575;&#1608;&#1606; &#1605;&#1593; &#1601;&#1585;&#1602; &#1575;&#1604;&#1607;&#1606;&#1583;&#1587;&#1577; &#1575;&#1604;&#1593;&#1575;&#1604;&#1605;&#1610;&#1577; &#1608;CSE &#1604;&#1583;&#1601;&#1593; &#1578;&#1581;&#1587;&#1610;&#1606;&#1575;&#1578; &#1575;&#1604;&#1605;&#1606;&#1578;&#1580; &#1608;&#1575;&#1604;&#1575;&#1576;&#1578;&#1603;&#1575;&#1585;<br>
&#1575;&#1604;&#1605;&#1587;&#1575;&#1607;&#1605;&#1577; &#1601;&#1610; &#1575;&#1587;&#1578;&#1585;&#1575;&#1578;&#1610;&#1580;&#1610;&#1577; &#1575;&#1604;&#1605;&#1576;&#1610;&#1593;&#1575;&#1578; &#1608;&#1605;&#1576;&#1575;&#1583;&#1585;&#1575;&#1578; &#1575;&#1604;&#1578;&#1587;&#1608;&#1610;&#1602; &#1608;&#1578;&#1591;&#1608;&#1610;&#1585; &#1575;&#1604;&#1605;&#1606;&#1578;&#1580;&#1575;&#1578; &#1608;&#1575;&#1604;&#1593;&#1605;&#1604;&#1610;&#1575;&#1578; &#1576;&#1606;&#1575;&#1569;&#1611; &#1593;&#1604;&#1609; &#1605;&#1604;&#1575;&#1581;&#1592;&#1575;&#1578; &#1575;&#1604;&#1593;&#1605;&#1604;&#1575;&#1569; &#1608;&#1585;&#1572;&#1609; &#1575;&#1604;&#1587;&#1608;&#1602; &#1605;&#1575; &#1606;&#1576;&#1581;&#1579; &#1593;&#1606;&#1607;<br>
&#1604;&#1583;&#1610;&#1603; &#1582;&#1576;&#1585;&#1577; &#1601;&#1610; &#1571;&#1583;&#1608;&#1575;&#1585; &#1578;&#1602;&#1606;&#1610;&#1577; &#1578;&#1608;&#1575;&#1580;&#1607; &#1575;&#1604;&#1593;&#1605;&#1604;&#1575;&#1569; &#1601;&#1610; &#1576;&#1610;&#1574;&#1577; UcaaS / CCaaS<br>
&#1571;&#1606; &#1578;&#1603;&#1608;&#1606; &#1605;&#1575;&#1607;&#1585;&#1611;&#1575; &#1604;&#1604;&#1594;&#1575;&#1610;&#1577; &#1601;&#1610; &#1580;&#1605;&#1610;&#1593; &#1575;&#1604;&#1605;&#1580;&#1575;&#1604;&#1575;&#1578; &#1575;&#1604;&#1605;&#1578;&#1593;&#1604;&#1602;&#1577; &#1576;&#1605;&#1606;&#1578;&#1580;&#1575;&#1578;&#1606;&#1575; &#1608;&#1578;&#1605;&#1579;&#1610;&#1604; &#1575;&#1604;&#1580;&#1608;&#1575;&#1606;&#1576; &#1575;&#1604;&#1578;&#1602;&#1606;&#1610;&#1577; &#1604;&#1603;&#1610;&#1601;&#1610;&#1577; &#1581;&#1604; &#1605;&#1588;&#1575;&#1603;&#1604; &#1575;&#1604;&#1593;&#1605;&#1604;&#1575;&#1569;.<br>
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&#1604;&#1583;&#1610;&#1603; &#1582;&#1576;&#1585;&#1577; &#1601;&#1610; &#1575;&#1604;&#1593;&#1605;&#1604; &#1590;&#1605;&#1606; &#1576;&#1610;&#1574;&#1577; &#1581;&#1587;&#1575;&#1576;&#1575;&#1578; &#1584;&#1575;&#1578; &#1581;&#1580;&#1605; &#1605;&#1585;&#1578;&#1601;&#1593;<br>
&#1604;&#1583;&#1610;&#1603; &#1582;&#1576;&#1585;&#1577; &#1601;&#1610; &#1578;&#1603;&#1575;&#1605;&#1604;&#1575;&#1578; API &#1608;&#1578;&#1591;&#1608;&#1610;&#1585; &#1575;&#1604;&#1576;&#1585;&#1605;&#1580;&#1610;&#1575;&#1578;<br>
&#1604;&#1583;&#1610;&#1603; &#1605;&#1593;&#1585;&#1601;&#1577; &#1576;&#1576;&#1585;&#1608;&#1578;&#1608;&#1603;&#1608;&#1604;&#1575;&#1578; &#1575;&#1604;&#1588;&#1576;&#1603;&#1575;&#1578; &#1608;&#1571;&#1601;&#1590;&#1604; &#1605;&#1605;&#1575;&#1585;&#1587;&#1575;&#1578; &#1575;&#1604;&#1571;&#1605;&#1575;&#1606;<br>
&#1604;&#1583;&#1610;&#1603; &#1573;&#1604;&#1605;&#1575;&#1605; &#1576;&#1605;&#1606;&#1589;&#1575;&#1578; &#1575;&#1604;&#1587;&#1581;&#1575;&#1576;&#1577; (AWS&#1548; Azure&#1548; GCP)</p><p></p><p>
Ways of Working<br>
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.</p><p></p><p>
Benefits<br>
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.</p><p></p><p>
About Us<br>
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.<br>
We&rsquo;re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.</p><p><br>
Our Commitment
</p><p>At Zoom, we believe great work happens when people feel supported and empowered. We&rsquo;re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know&mdash;we&rsquo;re here to support you at every step.</p><p></p><p>
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.</p><p></p>
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