technical support 1 software engineer

DeNovo Solutions

<div><div><div><b>Software and Data Engineer Scientist 1</b></div>
<div><b>Labor Category:</b> Engineer / Scientist 1<br>
<b>Location:</b> Remote from CO, MD, PA, VA, NC, MO, or MS<br>
<b>Travel:</b> Occasional travel may be required (estimated less than 10%) depending on project needs</div>
<div><b>Clearance:</b></div>
<ul><li><b>Required:</b> U.S. Citizenship (open to candidates with or without an active clearance)</li>
<li><b>Preferred:</b> TS/SCI with Polygraph</li>
</ul><div><b>Note:</b> This position is contingent upon contract award and successful task order funding. Employment is dependent upon the Government&rsquo;s award of the task order to DeNOVO Solutions, LLC.</div>
<p></p><div><b>Position Overview</b></div>
<div>The Engineer / Scientist 1 supports engineering and technical efforts related to the development, integration, and sustainment of software and data services supporting mission systems and analytic platforms. This role contributes to technical tasks within an Agile development environment and assists in the implementation, testing, and support of software and system capabilities deployed in secure cloud environments.</div>
<p></p><div><b>Key Responsibilities</b></div>
<ul><li>Support engineering and technical activities related to software systems and services.</li>
<li>Assist in the development, testing, and maintenance of applications, tools, and services.</li>
<li>Support integration of software components, data services, and system interfaces.</li>
<li>Participate in Agile Scrum activities including sprint planning, standups, and retrospectives.</li>
<li>Assist with troubleshooting and resolving technical issues.</li>
<li>Contribute to development of technical documentation and engineering artifacts.</li>
<li>Collaborate with engineers, analysts, and technical teams to support mission requirements.</li>
</ul><p></p><div><b>Required Qualifications</b></div>
<ul><li>Bachelor&rsquo;s degree in Engineering, Computer Science, Physics, Mathematics, or a related technical discipline.</li>
<li>0&ndash;3 years of relevant professional experience.</li>
<li>Certified ScrumMaster Certification recognized by Scrum Alliance</li>
<li>Knowledge of engineering or scientific principles applicable to software, systems, or data environments.</li>
<li>Ability to work in a collaborative technical team environment.</li>
</ul><p></p><div><b>Desired Technical Skills</b></div>
<div>Experience with one or more of the following technologies is beneficial:</div>
<ul><li>Backend development: Node.js, C++, Golang</li>
<li>React and TypeScript / JavaScript</li>
<li>RESTful APIs or GraphQL</li>
<li>CI/CD tools such as Jenkins or GitLab CI</li>
<li>Version control using Git</li>
<li>Container technologies such as Docker or Kubernetes</li>
<li>Databases: SQL (PostgreSQL, MySQL) or NoSQL (MongoDB)</li>
<li>Cloud platforms such as AWS, Azure, or GCP</li>
<li>Scripting languages including Python or Bash</li>
<li>Linux operating systems</li>
<li>Microservice architecture</li>
</ul><p></p><div><b>Highly Desired Expertise</b></div>
<ul><li>Exposure to cloud-native application development</li>
<li>Familiarity with event-driven architecture</li>
<li>Understanding of secure software development practices</li>
<li>Experience working within Agile development environments</li>
<li>Exposure to observability tools such as Grafana or Jaeger</li>
</ul><p></p><div><b>Certifications</b></div>
<div>The following certifications may be required depending on the assigned team:</div>
<ul><li>DoD Directive 8570 / 8140 compliant certification (e.g., CompTIA Security+) for Information Assurance Technical (IAT) Level II roles</li>
</ul><p></p><div><b>Salary Range</b></div>
<div>Salary Range: $105,000.00 - $125,000.00 (Commensurate with experience)</div>
<div>Note: The above salary range is a guideline and represents a broad spectrum of potential compensation. We recognize that a candidate's unique experience and qualifications may justify compensation beyond this range. Therefore, we remain open to considering higher salary offers for exceptionally qualified candidates.</div>
</div>
<p><b>Why Join DeNOVO Solutions?</b></p>
<p>At DeNOVO Solutions, we make improving the competitive position of our customer paramount in importance and work collaboratively to ensure the best service possible. DeNOVO Solutions provides cleared personnel and cost competitive solutions to our customers. We strive to be the leader amongst small businesses in the Intelligence Community and provide personnel with talent &amp; skills equal to the larger companies. As a Minority-Owned and Service-Disabled Veteran-Owned Small Business (MO/SDVOSB), we are dedicated to providing the best technical and professional services throughout the Intelligence Community (IC).</p>
<p><b>Our benefits package for full-time employees includes:</b></p>
<ul><li>Medical, Dental, and Vision Premiums 100% Employer Paid for you and your legal dependents or plus up, cost split plan.</li>
<li>DeNOVO Paid Health Reimbursement Account (HRA)</li>
<li>401k with 6% Match</li>
<li>11 Paid Federal Holidays</li>
<li>120 hours of Paid Time Off (PTO)</li>
<li>Company Outings and Trips</li>
<li>Tuition Reimbursement, Skillset Training, and New/Renewed Certification assistance</li>
<li>HomeFundIt Company Down Payment Match &ndash; Employer match towards the down payment of buying a new home</li>
</ul>
<p>DeNOVO Solutions is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.</p>
<p><b>Ready to Apply?</b><br>
If you&rsquo;re ready to contribute to systems engineering efforts supporting complex mission objectives, apply today with DeNOVO Solutions.</p></div>

Software and Data Engineer Scientist 1 (Remote)

<div><div><div><div><div><div><div><div><div><div><b>Software Engineer 1</b></div>
<div><b>Labor Category:</b> Software Engineer 1<br>
<b>Location:</b> Remote from CO, MD, PA, VA, NC, MO, or MS<br>
<b>Travel:</b> Occasional travel may be required (estimated less than 10%) depending on project needs</div>
<div><b>Clearance:</b></div>
<ul><li><b>Required:</b> U.S. Citizenship (open to candidates with or without an active clearance)</li>
<li><b>Preferred:</b> TS/SCI with Polygraph</li>
</ul><div><b>Note:</b> This position is contingent upon contract award and successful task order funding. Employment is dependent upon the Government&rsquo;s award of the task order to DeNOVO Solutions, LLC.</div>
<p></p><div><b>Position Overview</b></div>
<div>The Software Engineer 1 supports the development, testing, and maintenance of software applications supporting mission systems and analytic platforms. This role works as part of an Agile development team to implement software solutions, contribute to application development efforts, and support deployment activities within secure cloud and enterprise environments.</div>
<p></p><div><b>Key Responsibilities</b></div>
<ul><li>Develop and maintain software applications and components under the guidance of senior engineers.</li>
<li>Assist with implementation, testing, and debugging of software solutions.</li>
<li>Support integration of software components, services, and APIs within larger systems.</li>
<li>Participate in Agile Scrum activities including sprint planning, daily standups, and retrospectives.</li>
<li>Contribute to development of technical documentation and software artifacts.</li>
<li>Assist with troubleshooting and resolving software defects.</li>
<li>Collaborate with team members to support mission and program requirements.</li>
</ul><p></p><div><b>Required Qualifications</b></div>
<ul><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, Information Technology, or a related technical field.</li>
<li>0&ndash;3 years of professional software development experience.</li>
<li>Certified ScrumMaster Certification recognized by Scrum Alliance</li>
<li>Knowledge of software development principles and programming concepts.</li>
<li>Ability to work effectively in a collaborative development environment.</li>
</ul><p></p><div><b>Desired Technical Skills</b></div>
<div>Experience with one or more of the following technologies is beneficial:</div>
<ul><li>Backend development languages such as Node.js, C++, or Golang</li>
<li>Frontend development using React and TypeScript / JavaScript</li>
<li>RESTful APIs or GraphQL</li>
<li>Version control using Git</li>
<li>CI/CD tools such as Jenkins or GitLab CI</li>
<li>Container technologies such as Docker or Kubernetes</li>
<li>Databases including SQL (PostgreSQL, MySQL) or NoSQL (MongoDB)</li>
<li>Cloud platforms such as AWS, Azure, or GCP</li>
<li>Scripting languages such as Python or Bash</li>
<li>Linux operating systems</li>
</ul><p></p><div><b>Highly Desired Expertise</b></div>
<ul><li>Exposure to cloud-native application development</li>
<li>Familiarity with microservice architecture</li>
<li>Understanding of secure software development practices</li>
<li>Experience working in Agile software development environments</li>
<li>Familiarity with observability tools such as Grafana or Jaeger</li>
</ul><p></p><div><b>Certifications</b></div>
<div>The following certifications may be required depending on the assigned team:</div>
<ul><li>DoD Directive 8570 / 8140 compliant certification (e.g., CompTIA Security+) for Information Assurance Technical (IAT) Level II roles</li>
</ul><p></p><div><b>Salary Range</b></div>
<div>Salary Range: $95,000.00 - $115,000.00 (Commensurate with experience)</div>
<div>Note: The above salary range is a guideline and represents a broad spectrum of potential compensation. We recognize that a candidate's unique experience and qualifications may justify compensation beyond this range. Therefore, we remain open to considering higher salary offers for exceptionally qualified candidates.</div></div><br>
<div></div><p><b>Why Join DeNOVO Solutions?</b></p>
<p>At DeNOVO Solutions, we make improving the competitive position of our customer paramount in importance and work collaboratively to ensure the best service possible. DeNOVO Solutions provides cleared personnel and cost competitive solutions to our customers. We strive to be the leader amongst small businesses in the Intelligence Community and provide personnel with talent &amp; skills equal to the larger companies. As a Minority-Owned and Service-Disabled Veteran-Owned Small Business (MO/SDVOSB), we are dedicated to providing the best technical and professional services throughout the Intelligence Community (IC).</p>
<p><b>Our benefits package for full-time employees includes:</b></p>
<ul><li>Medical, Dental, and Vision Premiums 100% Employer Paid for you and your legal dependents or plus up, cost split plan.</li>
<li>DeNOVO Paid Health Reimbursement Account (HRA)</li>
<li>401k with 6% Match</li>
<li>11 Paid Federal Holidays</li>
<li>120 hours of Paid Time Off (PTO)</li>
<li>Company Outings and Trips</li>
<li>Tuition Reimbursement, Skillset Training, and New/Renewed Certification assistance</li>
<li>HomeFundIt Company Down Payment Match &ndash; Employer match towards the down payment of buying a new home</li>
</ul>
<p>DeNOVO Solutions is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.</p>
<p><b>Ready to Apply?</b><br>
If you&rsquo;re ready to begin your software engineering career supporting mission-critical programs, apply today with DeNOVO Solutions.</p></div></div></div></div></div></div></div></div>

Software Engineer 1 (Remote)

ModMed

<div>
 <strong>
  Join the Team Modernizing Medicine
  <br/>
  <br/>
 </strong>
 At
 <strong>
  ModMed
 </strong>
 , we&rsquo;re not just building software&mdash;we&rsquo;re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach:
 <strong>
  we hired doctors and taught them how to code.
 </strong>
 This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.
 <br/>
 <br/>
 <strong>
  A Culture of Excellence
  <br/>
  <br/>
 </strong>
 When You Join ModMed, You&rsquo;re Joining An Award-winning Team Recognized For Innovation And Employee Satisfaction. From Our Global Headquarters In Boca Raton Florida, And Extensive Employee Base In Hyderabad India, We Are a Team Of 4,500+ Passionate Problem-solvers On a Mission To Increase Medical Practice Success And Improve Patient Outcomes
 <br/>
 <br/>
 <ul>
  <li>
   Consistently ranked as a Top Place to Work
  </li>
  <li>
   2025 Globee Business Awards: Gold Globee for &ldquo;Technology Team of the Year&rdquo;
  </li>
  <li>
   2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
  </li>
  <li>
   Florida Venture Forum: Venture-Backed Company of the Year
   <br/>
   <br/>
  </li>
 </ul>
 We are growing fast, thinking big, and we are just getting started.
 <br/>
 <br/>
 <strong>
  Ready to modernize medicine with us?
  <br/>
  <br/>
 </strong>
 <strong>
  Job Description Summary
  <br/>
  <br/>
 </strong>
 At
 <strong>
  ModMed,
 </strong>
 we are seeking a highly motivated and talented Software Engineer 1 to join our innovative team. In this entry-level role, you will contribute to the development, maintenance, and enhancement of our cutting-edge healthcare technology solutions, working under the guidance of experienced engineers to deliver high-quality software that improves patient care.
 <br/>
 <br/>
 <em>
  <strong>
   Job Responsibilities
   <br/>
   <br/>
  </strong>
 </em>
 <ul>
  <li>
   Collaborate with senior engineers and cross-functional teams (Product, QA, UX) to understand requirements and design software solutions.
  </li>
  <li>
   Write clean, efficient, and well-documented code primarily in [mention specific languages, e.g., C#, Python, JavaScript] within an agile development environment.
  </li>
  <li>
   Participate in code reviews, providing and receiving constructive feedback to ensure code quality and adherence to best practices.
  </li>
  <li>
   Assist in identifying, diagnosing, and resolving software defects and performance issues.
  </li>
  <li>
   Contribute to the testing of software components, including unit, integration, and system testing.
  </li>
  <li>
   Learn and apply new technologies, tools, and methodologies relevant to software development and the healthcare industry.
  </li>
  <li>
   Actively participate in team meetings, stand-ups, and other collaborative activities.
  </li>
  <li>
   Adhere to company coding standards, security policies, and development processes.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
  </li>
  <li>
   0-2 years of professional software development experience (internships, co-ops, or relevant academic projects will be considered).
  </li>
  <li>
   Solid understanding of object-oriented programming (OOP) principles and data structures.
  </li>
  <li>
   Demonstrated experience using AI coding assistants (e.g., GitHub Copilot, Cursor) to accelerate code generation, automate boilerplate reduction, and streamline debugging workflows.
  </li>
  <li>
   Proven ability to leverage LLMs to refactor legacy codebases, improve code readability, and generate comprehensive documentation and unit tests.
  </li>
  <li>
   Proficiency in at least one modern programming language (e.g., C#, Java, Python, JavaScript).
  </li>
  <li>
   Familiarity with web development concepts (e.g., HTML, CSS, JavaScript, front-end frameworks) and/or database technologies (e.g., SQL, NoSQL) is a plus.
  </li>
  <li>
   Basic understanding of software development lifecycle (SDLC) and agile methodologies.
  </li>
  <li>
   Strong problem-solving skills and an analytical mindset.
  </li>
  <li>
   Excellent written and verbal communication skills.
  </li>
  <li>
   Ability to work effectively both independently and as part of a team.
  </li>
  <li>
   A strong desire to learn and grow within a fast-paced and dynamic environment.
  </li>
  <li>
   Prior experience with healthcare IT or a regulated industry is a bonus, but not required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   ModMed Benefits Highlight:
  </em>
 </strong>
 At ModMed, we believe it&rsquo;s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
 <br/>
 <br/>
 <strong>
  United States
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
  </li>
  <li>
   401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
  </li>
  <li>
   Generous Paid Time Off and Paid Parental Leave programs,
  </li>
  <li>
   Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
  </li>
  <li>
   Company-sponsored Business Resource &amp; Special Interest Groups that provide engaged and supportive communities within ModMed,
  </li>
  <li>
   Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
  </li>
  <li>
   Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
  </li>
  <li>
   Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  PHISHING SCAM WARNING:
 </strong>
 ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders&rsquo; email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
</div>


Software Engineer 1

Smith+Nephew

<div><p><b>Life Unlimited. </b>At Smith+Nephew we design and manufacture technology that takes the limits off living.
</p><p></p><p><b>Role Overview </b>: This role provides day-to-day technical incident, problem and configuration support for internal desktop systems software, hardware, and IT infrastructure, as well as basic support for local network, servers and business applications. Installs, configures and troubleshoots desktop systems and workstations and may assist with other issues in a cooperative environment. Communicates technical information to both technical and non-technical personnel. May suggest hardware and software solutions or alternatives while adhering to the department standards, policies and procedures. May participate in the development of information technology and other related processes and projects. Configuration, imaging, testing, diagnosis and troubleshooting of hardware and software equipment for client. Follow specific configuration checklists and process for the configuration of assets for client. Ensure assets are tested, the image is applied properly and any special configuration needs are addressed. This may include but is not limited to the operating system, hardware specifications or any software applications. Hardware may include laptops, desktops, PDA's, mobile phones and external hard drives.
</p><p></p><p><b>What will you be doing?
</b></p><p></p><ul><li>Answer, evaluate and prioritize requests for assistance from users experiencing problems with hardware, software, client networking, telecommunications and audio-visual and other IT related technologies.
</li></ul><ul><li>Provide support for S&amp;N mobile devices (iPhones, iPads, etc.)
</li></ul><ul><li>Document and track work in ServiceNow (Incident Management Ticket recording system) as appropriate, assign tickets to other support or resolver teams and assist with the warranty repair process.
</li></ul><ul><li>Lead on-site IT hardware logistics and depot operations, coordinating intake, storage, redeployment, and returns in alignment with company standards and established processes.
</li></ul><ul><li>Maintain IT asset inventory accuracy, ensuring all devices are properly reflected in ServiceNow hardware asset management system.
</li></ul><ul><li>Responsible for IT inventory depot management and hardware logistics support for Fort Worth sites.
</li></ul><ul><li>Manage maintenance of IT asset inventory tracking.
</li></ul><ul><li>Responsible for communicating site requirements to management.
</li></ul><ul><li>Provide user support on remote connectivity issues using various technologies.
</li></ul><ul><li>Basic printer &amp; copier maintenance.
</li></ul><ul><li>Handles technical support or warranty claims with IT Equipment vendors.
</li></ul><ul><li>Supports audio visual and video conferencing equipment.
</li></ul><ul><li>On occasion act as site &quot;hand's &amp; eye's&quot; as required by IT and vendor network, server, environmental teams, including the Administration of backup of network servers.
</li></ul><p></p><p><b>Location: Fort Worth, Texas
</b></p><p></p><p><b>What will you need to be successful?
</b></p><p><b>Education: </b>Bachelor's degree in Computer Science or Business discipline or equivalent work experience in a relevant technical area
</p><p></p><p><b>Experience:
</b></p><ul><li>1-3 years experience in successful delivery of desktop support services
</li></ul><ul><li>User administration in Active Directory environment
</li></ul><ul><li>Experience of root cause analysis and problem solving methodologies
</li></ul><ul><li>Knowledge and understanding of the need to meet customer expectations and that all jobs must be completed to the satisfaction of the client/customer.
</li></ul><ul><li>Highly competent with desktop support for Microsoft Office and Windows, experience in problem solving and troubleshooting issues.
</li></ul><p><b>Competencies:
</b></p><ul><li>Strong customer services skills including the ability to work continuously with operational departments to understand unstated business requirements.
</li></ul><ul><li>Ability to work as both a team member and as an individual with minimal supervision.
</li></ul><ul><li>Ability to identify opportunities to improve operational and technical processes.
</li></ul><ul><li>Excellent time management and planning skills.
</li></ul><p></p><p><b>You Unlimited.
</b></p><p>We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
</p><ul><li><b>Inclusion and Belonging- </b>Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about Employee Inclusion Groups on our website ( https://www.smith-nephew.com/ ).
</li><li><b>Your Future: </b>401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
</li><li><b>Work/Life Balance: </b>Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
</li><li><b>Your Wellbeing: </b>Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
</li><li><b>Flexibility: </b>Hybrid Work Model (For most professional roles)
</li><li><b>Training: </b>Hands-On, Team-Customized, Mentorship
</li><li><b>Extra Perks: </b>Discounts on fitness clubs, travel and more!
</li></ul><p></p><p>Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
</p><p></p><div><p>Stay connected by joining our Talent Community .
</p><p></p><p>We're more than just a company - we're a community! Follow us on L inkedIn to see how we support and empower our employees and patients every day.
</p></div><p></p><div><div><p>Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into <b>You </b><b>. </b><b>Unlimited </b><b>. </b>, life, culture, and benefits at S+N.
</p></div><p></p><div><p>Explore our website and learn more about our mission, our team, and the opportunities we offer.</p></div></div></div><p></p>

IT Support Specialist 1 (Fort Worth TX)

PROZ TECHNOLOGIES

<p>Hello,<br/>Greetings from Proztec Qatar! I hope everything is going well with you.</p><p>We are thrilled to extend multiple exciting job opportunities, and currently, we are hiring for the role of <b>Smart Solution Support - 1</b> with one of our prestigious clients in Qatar. Below, you will find details of the role, key responsibilities, and requirements.</p><p><b>JOB OVERVIEW</b></p><p><b>JOB TITLE : </b> <b>Smart Solution Support - 1 </b></p><p><b>LOCATION : </b> Doha, Qatar</p><p><b>EXPERIENCE REQUIRED </b>10-15 years</p><p><b>GENERAL JOB DESCRIPTION</b></p><p>The Smart Solution Support provides technical and operational support to ensure the seamless adoption, utilization, and performance of TASMU Smart Solutions across ministries, partners, and end users.<br/>This role serves as the first line of support, troubleshooting technical issues, providing user guidance, and ensuring alignment with TASMU&rsquo;s governance, service, and compliance standards.<br/>The Smart Solution Support contributes to smooth digital service delivery, platform health monitoring, and continuous improvement of operational processes to enhance reliability and user satisfaction.</p><p><b>DUTIES &amp; RESPONSIBILITIES</b></p><p>&middot; Integrate and support Smart Solutions on the TASMU Platform, ensuring full technical and operational alignment with platform standards, architecture, and governance frameworks.</p><p>&middot; Provide technical assistance throughout the onboarding process, supporting configuration, deployment, and testing activities to enable smooth adoption by ministries and partners.</p><p>&middot; Collaborate closely with solution providers, system integrators, and internal TASMU teams to ensure seamless integration, data flow, and platform compatibility.</p><p>&middot; Diagnose, troubleshoot, and resolve technical issues, escalating complex incidents to higher-level support or specialized teams when required.</p><p>&middot; Execute standardized onboarding workflows, ensuring compliance with TASMU operational policies, service standards, and documentation requirements.</p><p>&middot; Monitor system health and solution performance, using platform tools and dashboards to identify potential issues proactively and support timely resolution.</p><p>&middot; Contribute to continuous improvement initiatives, enhancing onboarding efficiency, automating manual tasks, and supporting the evolution of platform capabilities.</p><p>&middot; Maintain accurate records and documentation of solution integrations, configurations, and incident resolutions to ensure operational transparency and knowledge sharing.</p><p>&middot; Support user and stakeholder communication, ensuring updates, resolutions, and feedback are managed professionally and in line with service expectations.</p><p>&middot; Promote service excellence by adhering to SLAs and KPIs, driving consistency, quality, and user satisfaction across all Smart Solution onboarding activities.</p><p><b>SKILLS &amp; ABILITIES</b></p><p>&middot; <b>Technical Support &amp; Troubleshooting:</b><br/>Provide first-line technical support for TASMU Platform solutions, applications, and services, ensuring high availability and optimal user experience.<br/>Diagnose and resolve hardware, software, network, and integration issues, coordinating with specialized teams to address complex incidents effectively.</p><p>&middot; <b>Monitoring &amp; Performance Management:</b><br/>Monitor platform performance, uptime, and usage trends, identifying issues or bottlenecks that may affect adoption, scalability, or service quality.</p><p>&middot; <b>Onboarding &amp; User Enablement:</b><br/>Assist in the onboarding, configuration, and training of government and private-sector users, ensuring successful integration and operational readiness of Smart Solutions.</p><p>&middot; <b>Documentation &amp; Incident Management:</b><br/>Maintain accurate records of incidents, service requests, and troubleshooting steps, ensuring transparency, traceability, and continuous improvement of support operations.</p><p>&middot; <b>Escalation &amp; Coordination:</b><br/>Escalate unresolved or high-impact issues to technical teams or external vendors, track progress to resolution, and ensure effective communication with stakeholders.</p><p>&middot; <b>Deployment &amp; Testing:</b><br/>Support platform upgrades, solution deployments, and integrations with minimal disruption to live environments.<br/>Assist in testing new features and functionalities to validate performance, compatibility, and readiness prior to release.</p><p>&middot; <b>Collaboration &amp; Reliability:</b><br/>Work closely with product, infrastructure, and network engineering teams to ensure platform reliability, adherence to SLAs, and compliance with operational governance standards.</p><p>&middot; <b>Knowledge Sharing &amp; Process Improvement:</b><br/>Contribute to the development of knowledge base articles, standard operating procedures (SOPs), and best practices, enabling faster issue resolution and continuous learning.</p><p><b>POTENTIAL BACKGROUND</b></p><p>&middot; Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</p><p>&middot; Relevant experience in technical support, IT operations, or solution support, preferably within government environments or large-scale digital platforms.</p><p>&middot; Hands-on experience in supporting enterprise applications, cloud services, and integrated platform solutions, with a focus on reliability and user satisfaction.</p><p>&middot; Familiarity with network, software, and database troubleshooting, including the ability to diagnose and resolve technical issues across multiple systems and layers.</p><p>&middot; Understanding of IT Service Management (ITSM) principles; knowledge of ITIL frameworks or equivalent best practices is considered an advantage.</p><p>&middot; Strong customer-service orientation, analytical mindset, and collaborative approach to resolving technical and operational challenges.</p><p><b>PREFERRED TOOLS / SOFT SKILLS</b></p><p><b>Preferred Tools</b></p><p><b>Service Management Systems:</b> Experience using ServiceNow, Jira Service Desk, or Zendesk for ticket management, issue tracking, and workflow automation.</p><ul><li><b>Analytics &amp; Reporting:</b> Familiarity with Power BI dashboards for visualizing performance metrics, incident trends, and service-level compliance.</li><li><b>Technical Tools:</b> Working knowledge of SQL / MySQL, application log analysis, and middleware platforms to support troubleshooting and data validation.</li></ul><p><b>Soft Skills</b></p><ul><li><b>Communication Skills:</b> Strong verbal and written communication, able to clearly document issues and interact effectively with both users and technical teams.</li><li><b>Customer &amp; Stakeholder Focus:</b> Dedicated to providing exceptional support and maintaining positive relationships with end users and partners.</li><li><b>Problem-Solving:</b> Analytical and resourceful in diagnosing issues, identifying root causes, and implementing effective solutions.</li><li><b>Collaboration &amp; Teamwork:</b> Works effectively within cross-functional teams, fostering cooperation between product, network, and operations groups.</li><li><b>Adaptability:</b> Flexible and proactive in responding to changing priorities, technologies, and user needs.</li><li><b>Time Management:</b> Capable of managing multiple service requests simultaneously while meeting deadlines and SLA commitments.</li><li><b>Attention to Detail:</b> Ensures accuracy in troubleshooting, documentation, and service delivery to maintain platform reliability and governance standards.</li></ul><p>If you are interested and ready to proceed, kindly share your CV in Word format along with the following details:</p><p>Name:</p><p>Nationality:</p><p>Total Experience:</p><p>Relevant Experience:</p><p>Current Location:</p><p>Visa Status:</p><p>Current Salary:</p><p>Expected Salary:</p><p>Notice Period:</p><p>About Proztec:<br/>Proz Technologies (PROZTEC) is a leading ICT specialist firm based in Doha, Qatar (a tax-free country) with over 300 employees. We look forward to the possibility of welcoming you to our growing team.</p><p>Thanks &amp; regards,<br/>Syeda Humera<br/>Recruitment Consultant<br/>Proz Technologies<br/>M: 974-70955929<br/>P: 974-4442-0050 Ext: 109<br/>www.proztec.com</p><p>Job Type: Permanent</p><p>Pay: QAR15,000.00 - QAR20,000.00 per month</p>

Smart Solution Support - 1

Reliant Rehabilitation

<div>Overview:
<h1 class="jobSectionHeader"><b>Summary:</b></h1><div>
IT Support Technician I provides first-level support for issues related to computers and peripherals including problem determination, escalation, tracking and resolution. Assists local and remote users with troubleshooting and repairing computer hardware, software, network hardware, and mobiles devices, and performing technical &amp; system diagnostics as required. The Technician understands desktop operating systems, routinely thinks outside the box to solve problems quickly and understands what impeccable customer service is. Basic knowledge of computer networks is required as Technician may have to troubleshoot issues related to network connectivity and network hardware configurations. The Technician will also be required to assist in asset management &amp; tracking, maintaining internal documentation, and projects involving additions, upgrades, and changes to the company infrastructure.</div>
Responsibilities:
<h1 class="jobSectionHeader"><b>Essential Duties and Responsibilities:</b></h1><ul><li>
Provide desktop support in-person, via phone, and e-mail correspondence</li><li>
Troubleshoot and resolve common end-user technical issues</li><li>
Set up new computer systems including computers, mobiles devices, printers, and network hardware</li><li>
Maintain computer equipment and software to ensure secure and efficient operations</li><li>
Repair computer hardware as required</li><li>
Escalate trouble tickets as needed</li><li>
Help to maintain accurate documentation of trouble ticket resolutions and departmental processes</li><li>
Follow established protocols for inventory management throughout the hardware lifecycle, including but not limited to, shipping, receiving, tracking, counting, sorting, labeling, assets tagging, and recycling hardware</li><li>
Attend and contribute to scheduled meetings as necessary</li><li>
Assist with other IT related projects or tasks as needed or required</li><li>
Must Conduct self in an ethical, legal, and responsible manner at all times</li><li>
Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Business Conduct</li></ul><br>
<div></div>
Qualifications:
<h1 class="jobSectionHeader"><b>Education/Experience:</b></h1><ul><li>
Minimum high-school diploma/GED equivalent</li><li>
Strong understanding of Microsoft operating systems</li><li>
Good understanding of Apple operating systems</li><li>
Able to read and understand technical manuals</li><li>
Ability to multi-task and prioritize projects effectively</li><li>
Able to take direction well and apply it as necessary</li></ul><div>
Benefits</div><div></div><div><br>
Health, Dental, vision</div><div>
Short/Long Term Disability</div><div>
401k Match</div><div>
PTO/Holiday Plan</div></div>

IT Support Technician 1

Bish's RV, Inc.

<div>
 Job Details
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 As our IT Technician I, you&rsquo;ll be the first line of support for our team&rsquo;s everyday tech needs. Whether it&rsquo;s getting someone set up on day one or jumping in when a printer has a meltdown, you&rsquo;ll help keep our dealership running smoothly. This position will be part-time, with a consistent schedule of Saturday work and opportunity for occasional extra time as needed.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Helping teammates with basic tech issues (passwords, software installs, printer problems, etc.)
  </li>
  <li>
   Setting up new workstations, devices, and accounts for new hires
  </li>
  <li>
   Troubleshooting hardware (laptops, desktops, monitors, scanners) and keeping inventory organized
  </li>
  <li>
   Supporting our dealership systems, point-of-sale tools, and office equipment
  </li>
  <li>
   Assisting with Wi-Fi and basic networking tasks under the guidance of the Systems Admin
  </li>
  <li>
   Logging and tracking support requests
  </li>
  <li>
   Learning and growing your skills every day
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We're Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   0&ndash;1 years of experience in an IT or tech support role (internships count!)
  </li>
  <li>
   Familiar with Windows, Microsoft 365, and basic network troubleshooting
  </li>
  <li>
   Availability to work Saturdays
  </li>
  <li>
   Great at explaining tech in a friendly, non-jargony way
  </li>
  <li>
   Organized, curious, and willing to learn on the job
  </li>
  <li>
   Comfortable rolling up your sleeves and jumping in wherever needed
  </li>
  <li>
   Bonus if you&rsquo;ve worked in retail, auto, or dealership environments
  </li>
  <li>
   The ability to work independently as well as in a team setting
  </li>
  <li>
   An awesome attitude!
  </li>
  <li>
   Neat, clean, and professional appearance
  </li>
  <li>
   Actively working towards a bachelor&rsquo;s degree
  </li>
  <li>
   Valid driver&rsquo;s license with an acceptable driving record
  </li>
  <li>
   Ability to pass a background check and drug test
  </li>
  <li>
   Demonstrate behaviors consistent with the Company&rsquo;s Vision, Mission, and Value in all interactions with customers and co-workers
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Bish&rsquo;s RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.
 <br/>
 <br/>
 Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee&rsquo;s success is unparalleled.
 <br/>
 <br/>
 We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being &ldquo;Different with a Purpose.&rdquo; Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.
 <br/>
 <br/>
 <strong>
  Perks
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
  </li>
  <li>
   401K matching
  </li>
  <li>
   Employee discounts
  </li>
  <li>
   Company-paid life insurance
  </li>
  <li>
   Gym membership reimbursement
  </li>
  <li>
   Opportunities for advancement
  </li>
  <li>
   Access to a partner insurance agency for personalized quotes and coverage guidance across home, auto, RV, and specialty insurance products
  </li>
  <li>
   RV Borrowing Program
  </li>
  <li>
   Incredible Team Culture
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
  <br/>
  <br/>
 </em>
 <em>
  Bish&rsquo;s RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
 </em>
</div>


Search 10000+ Technical support 1 software engineer jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 technical support 1 software engineer jobs Near Me

Software and Data Engineer Scientist 1 (Remote)

Software Engineer 1 (Remote)

Software Engineer 1

IT Support Specialist 1 (Fort Worth TX)

Smart Solution Support - 1

IT Support Technician 1

IT Support Technician 1