technical support 1 software engineer

Cyber Internet Services (Pvt.) Limited

Position: TAC Engineer Level-1 Company: Cyber Internet Services (Pvt.) Limited (Cybernet) Location: Head Office, Karachi (Full-time | Onsite) Department: Managed ServicesAre you ready to elevate your career in a dynamic and innovative environment? Cybernet invites motivated individuals to join our Managed Services team as TAC Engineer Level-1 and contribute to delivering exceptional technical support to our valued clients.Responsibilities and Duties:<ul><li>&middot; Address diverse technical queries from corporate clients, providing timely and effective support.</li><li>&middot; Build and maintain positive client relationships, ensuring exceptional service delivery.</li><li>&middot; Expedite complaint resolutions within committed timelines to meet service level agreements.</li><li>&middot; Troubleshoot network issues related to Customer Premises Equipment (CPE) such as routers and switches.</li><li>&middot; Respond to inquiries about internet access technologies, including DSL, VSAT, Fiber, WiMAX, GPON, and RF.</li><li>&middot; Log and manage incident resolution tickets in the system, ensuring clear communication with stakeholders.</li><li>&middot; Provide technical support to customers via phone and email, ensuring issues are resolved promptly.</li><li>&middot; Diagnose and resolve internet and data connectivity issues associated with various technologies, including GPON, RF P2P, P2MP, Metro Fiber, Dark Core, 3G/4G LTE, and email services.</li><li>&middot; Collaborate with internal teams such as Network Operations, Engineering, and Fiber Optics to escalate and resolve technical and last-mile issues.</li><li>&middot; Document support interactions, including resolution steps and customer feedback, within the ticketing system.</li><li>&middot; Monitor network performance proactively to identify and resolve potential issues before they impact customers.</li><li>&middot; Participate in training sessions and team meetings to share insights and best practices for continuous improvement.</li></ul>Skills and Qualifications:<ul><li>&middot; Bachelor&rsquo;s degree in Telecommunications, Electronics, Networking, Computer Engineering, or Computer Science from a reputable institution with a minimum CGPA of 3.0.</li><li>&middot; CCNA training or certification is preferred.</li><li>&middot; Fresh graduates or individuals with 1-2 years of relevant experience are encouraged to apply.</li><li>&middot; Strong understanding of OSI Layers, TCP/IP protocols, and fundamentals of switching and routing.</li><li>&middot; Proficiency in Linux and VM environments is an advantage.</li><li>&middot; Basic knowledge of network security principles and practices.</li><li>&middot; Solid troubleshooting and problem-solving skills with the ability to diagnose and resolve technical issues efficiently.</li><li>&middot; Familiarity with email protocols (SMTP, IMAP, POP3) and internet protocols (TCP/IP, DNS, DHCP).</li><li>&middot; Flexibility to work in an 8-hour rotational shift schedule.</li></ul>How to Apply:If you are ready to embark on an exciting career journey with Cybernet, send your updated resume to careers@cyber.net.pk with the subject line &ldquo;TAC - Karachi&rdquo;Join our dynamic team and be part of a rewarding environment where your technical expertise will play a crucial role in delivering top-notch support to our valued clients.Job Type: Full-timeWork Location: In person

TAC Engineer Level-1 - Karachi

Morris & Dickson

<div>Morris &amp; Dickson Co. is a leading pharmaceutical distribution company with a longstanding commitment to excellence in service and reliability. With more than 180 years of service, we combine the stability of a legacy business with the energy of a rapidly growing organization. As we continue to grow, we remain committed to fostering a culture of excellence that puts customers first and empowers our people to deliver impact every day. 
About the Role
As a Tier 1 Hardware &amp; Software Support Technician, you will serve as the first line of support for end users across our Shreveport campus. This on-site role is responsible for troubleshooting and resolving technical issues related to Windows PCs, basic networking, mobile devices, and core business applications. You will work closely with our IT team to ensure a seamless technology experience for employees and contribute to maintaining an efficient, secure, and reliable computing environment.
What You&rsquo;ll Do<ul><li> Provide first-level technical support for hardware, software, and peripheral issues.</li><li> Troubleshoot Windows PC performance, connectivity, and configuration problems.</li><li> Assist with workstation setup, imaging, deployment, and maintenance.</li><li> Support users with Office 365 applications, email, Teams, and collaboration tools.</li><li> Escalate complex issues to Tier 2/3 support as necessary while maintaining ownership of the ticket lifecycle.</li><li> Document issues, resolutions, and processes in the ticketing system.</li><li> Perform basic troubleshooting on network connectivity (wired and wireless).</li><li> Support mobile devices, printers, and common enterprise applications.</li><li> Maintain high customer service standards in all interactions with end users.</li><li> Assist with hardware inventory, equipment moves, and asset tracking.</li></ul>
What Success Looks Like<ul><li> Employees receive timely, friendly, and reliable support that keeps them productive and confident in their technology.</li><li> Issues are resolved efficiently or escalated appropriately, with clear ownership from intake through resolution.</li><li> You embody M&amp;D&rsquo;s values in how you show up and support the team</li></ul>
What You&rsquo;ll Need to Succeed<ul><li> 1&ndash;2 years of technical support, help desk, or desktop support experience.</li><li> Strong understanding of Windows 10/11 operating systems.</li><li> Basic knowledge of networking concepts (DNS, DHCP, IP addressing).</li><li> Familiarity with hardware components and PC troubleshooting techniques.</li><li> Excellent communication and customer service skills.</li><li> Ability to lift and move equipment (up to 40 lbs) as needed.</li></ul>
Desired Attributes<ul><li> Strong problem-solving mindset and attention to detail.</li><li> Ability to work independently and as part of a collaborative IT team.</li><li> Eagerness to learn new technologies and processes.</li><li> Positive attitude with a customer-first approach.</li></ul>
Comprehensive Benefits<ul><li> Medical, Dental, and Vision Insurance</li><li> HRA, HSA, and FSA reimbursement accounts</li><li> Basic &amp; Voluntary Life Insurance</li><li> Short &amp; Long-term Disability Insurance</li><li> Paid Time Off</li><li> Paid Holidays</li><li> Fitness Program Reimbursement</li><li> Employee Assistance Program</li><li> 401K Savings Plan with a company match</li></ul>
Why Join Us
At M&amp;D, you&rsquo;ll be part of a mission that matters. We take pride in our history, but we&rsquo;re building for the future and that means investing in people who care about doing meaningful work with a strong, stable company. You&rsquo;ll find growth opportunities, teammates who have your back, and leaders who support your development. When you bring your best, we make a bigger difference, together.</div>

IT Support Technician 1

Security Finance

<div>
 
 Description
 
 
 
 
 Help Desk Support 1 (Remote)
 
 
 
 Launch your IT career with a company that invests in your future.
 
 
 Are you ready to turn your customer service experience into a career in IT? At Security Finance, we&rsquo;re looking for motivated, people-first problem solvers to join our Help Desk team&mdash;no prior technical experience required.
 
 
 You&rsquo;ll be the go-to support for employees across our organization, helping troubleshoot issues and keep our teams running smoothly. If you enjoy helping others, learning new skills, and working in a collaborative environment, this is your opportunity to grow.
 
 
 
 What You&rsquo;ll Do:
 
 
 
 <ul>
 <li>
 Serve as the first point of contact for technical support requests (calls, tickets, and inquiries)
 </li>
 <li>
 Troubleshoot basic hardware, software, and system issues
 </li>
 <li>
 Document and track incidents in the case management system
 </li>
 <li>
 Resolve routine issues and escalate more complex problems as needed
 </li>
 <li>
 Support employees across branches, home office, and remote environments
 </li>
 <li>
 Assist with system setup for new locations and users
 </li>
 <li>
 Participate in testing new software and system updates
 </li>
 <li>
 Identify trends and recurring issues to improve support processes
 
 
 </li>
 </ul>
 
 What You Bring:
 
 
 
 <ul>
 <li>
 Experience in a call center or customer service environment
 </li>
 <li>
 Strong communication skills and a professional, helpful approach
 </li>
 <li>
 Ability to stay calm and solution-focused in fast-paced situations
 </li>
 <li>
 Basic computer knowledge and willingness to learn new systems
 </li>
 <li>
 Team-oriented mindset with a collaborative approach to problem solving
 
 
 </li>
 </ul>
 
 Work Setup &amp; Schedule:
 
 
 
 <ul>
 <li>
 This is a remote position. Candidates must reside in one of the following states: AL, GA, ID, LA, MO, OK, SC, TN, TX, UT, WI
 </li>
 <li>
 Quarterly travel to Spartanburg, SC (company-paid)
 </li>
 <li>
 Rotating schedule: 8:00 AM &ndash; 5:00 PM EST 9:00 AM &ndash; 6:00 PM EST 10:00 AM &ndash; 7:00 PM EST
 </li>
 <li>
 Participation in an on-call rotation
 
 
 </li>
 </ul>
 
 Growth &amp; Development:
 
 
 
 This is more than a job&mdash;it&rsquo;s a starting point for a long-term career in IT.
 
 
 <ul>
 <li>
 Hands-on training to build technical skills
 </li>
 <li>
 Clear pathways to grow within the Help Desk and IT teams
 </li>
 <li>
 Opportunities to expand knowledge and take on more advanced responsibilities
 </li>
 <li>
 Work alongside tenured team members who support development and mentorship
 
 
 </li>
 </ul>
 
 Team Environment:
 
 
 
 We offer a collaborative, supportive workplace where employees enjoy working together. Many team members have built long-term careers here, creating a stable environment with strong peer support and shared success.
 
 
 
 Benefits:
 
 
 
 <ul>
 <li>
 Medical, dental, and life insurance (low cost to employees)
 </li>
 <li>
 Short- and long-term disability coverage
 </li>
 <li>
 401(k) with company match
 </li>
 <li>
 Profit sharing opportunities
 </li>
 <li>
 Paid holidays, vacation, and sick time
 
 
 </li>
 </ul>
 
 About Security Finance:
 
 
 
 Security Finance has been a trusted leader in the financial services industry since 1955. We provide safe, convenient installment loans and tax preparation services through branch locations across the country.
 
 
 We are committed to supporting our employees&rsquo; growth, giving back to our communities, and creating a workplace built on respect, stability, and opportunity.
 
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent
 </li>
 <li>
 Ability to work a flexible schedule and participate in on-call rotation
 </li>
 <li>
 Reliable internet access for remote work
 
 
 </li>
 </ul>
 Ready to start your IT career with a company that invests in you? Apply today.
 
 
 Additional Information:
 
 
 This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be evaluated and will not automatically disqualify the candidate.
</div>

Help Desk Support 1

ABANA Enterprises Group Co.

<div>
 ABANA Enterprises Group Co. is hiring a Software Engineer to join our talented and innovative team in the banking industry. As a Software Engineer, you will be responsible for designing, developing, and maintaining software applications. You will collaborate with cross-functional teams to define requirements, write efficient code, and ensure the high performance and usability of our software.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Collaborate with stakeholders to gather and analyze software requirements
 </li>
 <li>
 Design and develop software solutions that meet business and technical requirements
 </li>
 <li>
 Test and debug software applications to ensure optimal functionality
 </li>
 <li>
 Collaborate with cross-functional teams to integrate software components and resolve issues
 </li>
 <li>
 Participate in code reviews and provide feedback to enhance code quality
 </li>
 <li>
 Keep up-to-date with emerging trends and technologies in software engineering
 </li>
 <li>
 Document software designs, technical specifications, and user manuals
 </li>
 <li>
 Support the deployment and maintenance of software applications
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Education:
 
 Bachelor's degree in Computer Science, Information Technology, or related field.
 
 
 
 Experience:
 
 1-2 years of experience in software development or related roles.
 
 
 
 Technical Skills:
 
 
 
 <ul>
 <li>
 Proficiency in Object-Oriented Programming (OOP)
 </li>
 <li>
 Knowledge of ASP.Net Web Forms and MVC frameworks
 </li>
 <li>
 Experience in ASP.Net Core MVC and C# development
 </li>
 <li>
 Web development skills including HTML, CSS, and JavaScript
 </li>
 </ul>
</div>

Software Engineer

ABANA ENTERPRISES GROUP CO

<div>ABANA Enterprises Group Co. is hiring a Software Engineer to join our talented and innovative team in the banking industry. As a Software Engineer, you will be responsible for designing, developing, and maintaining software applications. You will collaborate with cross-functional teams to define requirements, write efficient code, and ensure the high performance and usability of our software.
Responsibilities<ul><li>
Collaborate with stakeholders to gather and analyze software requirements.</li><li>
Design and develop software solutions that meet business and technical requirements.</li><li>
Test and debug software applications to ensure optimal functionality.</li><li>
Collaborate with cross-functional teams to integrate software components and resolve issues.</li><li>
Participate in code reviews and provide feedback to enhance code quality.</li><li>
Keep up-to-date with emerging trends and technologies in software engineering.</li><li>
Document software designs, technical specifications, and user manuals.</li><li>
Support the deployment and maintenance of software applications.</li></ul> 
Requirements 
Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.
Experience: 1-2 years of experience in software development or related roles.
Technical Skills:<ul><li>
Proficiency in Object-Oriented Programming (OOP).</li><li>
Knowledge of ASP.Net Web Forms and MVC frameworks.</li><li>
Experience in ASP.Net Core MVC and C# development.</li><li>
Web development skills including HTML, CSS, and JavaScript.</li></ul></div>

Openkyber

<div>IT Service Desk Engineer Location: Atlanta, GA Role Summary The IT Service Desk Engineer plays a key role in ensuring stable, responsive IT support for end users across multiple locations. This position serves as a frontline technical resource, resolving issues efficiently while coordinating with internal teams and external vendors when escalations are required. In this role, you will troubleshoot hardware, software, and connectivity issues, maintain accurate documentation, and contribute to continuous improvement efforts within the service desk function. Your work will directly support business productivity and user satisfaction while reinforcing operational standards and best practices.
Key Responsibilities:
<ul><li>Diagnose and resolve hardware, software, and system issues through Tier 1 support and coordinated escalation</li>
<li>Provide support for connectivity issues including Ethernet, TCP/IP, DNS, VPNs, and wireless access</li>
<li>Install, configure, and support desktops, laptops, printers, mobile devices, and related peripherals</li>
<li>Assist with administration and support of Windows environments, Active Directory, Office 365, Azure, Intune, and Exchange</li>
<li>Maintain accurate ITSM ticket documentation and update knowledge base articles as needed</li>
<li>Collaborate with infrastructure, engineering, and vendor partners to resolve complex issues</li>
<li>Identify recurring issues and recommend process or technical improvements</li>
<li>Support IT field projects, equipment deployments, and on-site technical needs as required</li>
</ul>Key Requirements:
<ul><li>2+ years of experience in a service desk, help desk, or technical support role supporting end users</li>
<li>Hands-on experience with Windows 10/11, Windows and Mac environments, and Microsoft Active Directory</li>
<li>Working knowledge of Microsoft Office 365, Azure, and Intune</li>
<li>Familiarity with ITSM/ticketing systems and standard incident management processes</li>
<li>Exposure to server infrastructure, printers, scanners, and mobile devices (iOS/Android)</li>
<li>Strong troubleshooting, documentation, and organizational skills</li>
<li>Excellent communication skills with the ability to support both technical and non-technical users</li>
</ul>Additional Requirements:
<ul><li>Availability for occasional after-hours support</li>
<li>Ability to lift and move IT equipment (approximately 5 15 lbs.)</li>
<li>Valid driver's license and willingness to travel up to 20%</li>
</ul>For applications and inquiries, contact: hirings@openkyber.com</div>

Active Directory Administrator

AL TAIF

<div>
 
 About AL TAIF
 
 
 
 We are the leading provider of maintenance, repair and overhaul services, and comprehensive lifecycle support for land platforms, heavy utility vehicles and ground support equipment of the UAE Armed Forces. We empower our customer to focus on its missions, confident that its land-based platforms and systems, warfighters and other personnel are in optimal condition to operate at peak performance.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Assist the Engineer II, Project Management in acting as a secondary point of contact for addressing customer requirements and inquiries.
 </li>
 <li>
 Support the capture all project requirements for both mechanical and electrical aspects of projects.
 </li>
 <li>
 Responsible for effective communication with internal and external stakeholders.
 </li>
 <li>
 Contribute to the development of the detailed project plan and schedule them based on the project priorities and resources available.
 </li>
 <li>
 Monitor and assure projects are completed in a timely and professional manner as per the priorities.
 </li>
 <li>
 Conduct feasibility study and close the gap between customer requirement and practical solution.
 </li>
 <li>
 Participate in meetings between customer and engineering design team.
 </li>
 <li>
 Capture lessons learnt over the project lifecycle and drive new project improvement plans.
 </li>
 <li>
 Support the Sr. Engineer, Planning &amp; Quality/Engineer II, Project Management to analyse and identifying risks and issues that could impact the delivery commitments.
 </li>
 <li>
 Prepare comprehensive and insightful monthly project reports for Sr. Engineer, Planning &amp; Quality and management reviews.
 </li>
 <li>
 Apply project management tools and techniques to assist in organizing and tracking project deliverables.
 </li>
 <li>
 Proven ability to work on multiple projects and deliver to challenging timescales within a team environment.
 </li>
 <li>
 Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal network and participating in professional societies etc.
 </li>
 <li>
 Learn, understand and comply with applicable contractual obligations and established AL TAIF Quality and Health, Safety and Environment (HSE) standards.
 </li>
 <li>
 Maintain the confidentiality and security of all company information.
 </li>
 <li>
 Support other members of the Engineering Department in fulfilling their roles.
 </li>
 <li>
 Perform other duties as required by their line manager and the Director, Engineering.
 
 
 </li>
 </ul>
 Experience and Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Mechatronics / Electrical engineering / Mechanical engineering is required. Masters in Engineering management or MBA is preferred.
 </li>
 <li>
 A minimum of 1-3 years of relevant professional experience
 </li>
 <li>
 Ideally you would have 1 years of project management experience.
 </li>
 <li>
 Ideally you would have 1-2 years of Engineering design exposure in electrical, mechanical, or a related technical system is a plus.
 </li>
 <li>
 Interest in pursuing or currently working towards project management certifications such as PMP and Prince II is a plus
 </li>
 <li>
 Exposure to project management software like Microsoft Project, Smartsheet is required.
 </li>
 <li>
 Excellent presentation skills, questioning, listening and negotiating skills.
 </li>
 <li>
 Excellent organizational skills and a methodical approach.
 </li>
 <li>
 Previous experience with military tactical or combat vehicles is an advantage.
 </li>
 <li>
 The ability to work in a fast paced, team orientated environment on multiple discipline projects with changing priorities and schedules is required.
 </li>
 <li>
 Knowledge in the use of Microsoft Office software and CMMS is preferred.
 </li>
 <li>
 The ability to communicate effectively in English and Arabic, both in writing and verbally is required.
 </li>
 <li>
 Have, or be able to obtain a valid UAE driver&rsquo;s license.
 
 
 </li>
 </ul>
 #ALTAIF
</div>

Engineer I, Research, Studies & Publication

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TAC Engineer Level-1 - Karachi

IT Support Technician 1

Help Desk Support 1

Software Engineer

Software Engineer

Active Directory Administrator

Engineer I, Research, Studies & Publication