technical support advisor

Tesla

<div><b>What to Expect</b><div><p>
A technical support advisor provides help and troubleshooting for technical problems with products or services, acting as the &quot;human connection&quot; between users and technology. They resolve issues ranging from simple account or software problems to complex hardware malfunctions through various channels like phone, email, or chat, and often document solutions to help users in the future. The role requires strong problem-solving, analytical, and communication skills to help a wide variety of users.</p><p>
You will support Tesla Energy Products operational processes, optimize their operations, and contribute to their business success. As a key member of the leadership team, you will oversee operational workflows, identify and implement improvements, and ensure seamless coordination across departments. You will be crucial in ensuring smooth and efficient workflow management, enhancing productivity, and supporting the organization&rsquo;s overall performance with a focus on efficiency, productivity, and the delivery of better service to our customers and installers. This role requires a critical thinking focused mindset, attention to detail, and a passion for insights using problem-solving abilities to address challenges quickly and effectively in a fast-paced, cross-functional environment. Excellent oral and written communication skills along with the ability to build relationships will add to your success.</p></div><b><br>
What You'll Do</b><div><ul><li><p>
Process Optimization: Develop SOPs, analyze workflows, and identify bottlenecks to drive continuous improvement and automation opportunities</p></li><li><p>
Cross-Functional Collaboration: Partner with stakeholders (Engineering, Commercial Charging, Vehicle Support) to align data requirements, resolve operational gaps, and bridge team communication</p></li><li><p>
Data-Driven Insights: Review operational metrics to detect trends, assess risks, and recommend mitigation strategies for efficiency and compliance</p></li><li><p>
Training Leadership: Design and lead full training sessions until the training team is fully operational, ensuring consistency and no duplication of content</p></li><li><p>
Knowledge Base Ownership: Create/update KB articles independently (including bolt forms) and collaborate with leads/SMEs to ensure accuracy and accessibility</p></li><li><p>
Technical Communication: Translate complex technical details (e.g., Powershare, Wall Connector) into clear, structured documentation and training materials</p></li><li><p>
Strategic Support: Provide leadership with actionable insights for tactical/strategic initiatives, including workforce management, automation, and cross-departmental alignment</p></li></ul></div><b><br>
What You'll Bring</b><div><ul><li><p>
Analytical &amp; Problem-Solving Skills: Strong ability to analyze data, identify trends, and resolve complex issues</p></li><li><p>
Collaboration &amp; Organization: Excellent teamwork, communication, and organizational skills with attention to detail</p></li><li><p>
Adaptability: Thrives in fast-paced, dynamic environments while managing evolving priorities and technologies</p></li><li><p>
Data Analysis Tools: Proficient in data analysis and visualization tools/techniques (e.g., Excel, SQL, Tableau)</p></li><li><p>
Technical Understanding: Capable of interpreting complex technical information and systems</p></li><li><p>
Task Management: Skilled at balancing multiple tasks and priorities effectively</p></li><li><p>
Preferred Qualifications: Experience with Jira, TCC, or Tesla products (Solar, Powerwall, Wall Connectors)</p></li></ul></div><b><br>
Compensation and Benefits</b><div>
Benefits</div><div><p>
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:</p>
<ul><li>Medical plans &gt; plan options with $0 payroll deduction</li>
<li>Family-building, fertility, adoption and surrogacy benefits</li>
<li>Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution</li>
<li>Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA</li>
<li>Healthcare and Dependent Care Flexible Spending Accounts (FSA)</li>
<li>401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits</li>
<li>Company paid Basic Life, AD&amp;D</li><li>
Short-term and long-term disability insurance (90 day waiting period)</li>
<li>Employee Assistance Program</li>
<li>Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays</li>
<li>Back-up childcare and parenting support resources</li>
<li>Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft &amp; legal services, and pet insurance</li>
<li>Weight Loss and Tobacco Cessation Programs</li>
<li>Tesla Babies program</li>
<li>Commuter benefits</li>
<li>Employee discounts and perks program</li><br>
</ul></div><br>
<br>
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.<br>
<br>
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.</div>

Technical Operation Advisor, Energy

Sutherland

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>New Cairo City - Cairo Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>04-26-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF38451H</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p>
<p>Sutherland is a global leader in digital transformation and customer experience management, helping some of the world&rsquo;s most recognized brands connect with their customers in meaningful ways. With over 35 years of experience and a presence in more than 20 countries, Sutherland delivers innovative solutions across technology, sales, customer support, and business process services. At Sutherland, we don&rsquo;t just offer jobs&mdash;we create career journeys. Our people-first culture encourages growth, development, and innovation, making us one of Egypt&rsquo;s Best Places to Work for three consecutive years. We believe in potential, passion, and ambition. Whether you&rsquo;re a student, graduate, career shifter, or simply exploring new opportunities, Sutherland provides the tools, training, and support to help you succeed and thrive. Why Join Us? Work with a global leader in customer experience and digital transformation Enjoy structured career progression and fast-track promotions Access world-class training, wellness programs, and employee benefits Be part of a diverse, inclusive, and award-winning culture Contribute to projects that have a real impact on clients and communities Our Mission: To deliver exceptional digital experiences that empower businesses and enrich the lives of customers around the world. Sutherland Egypt &ndash; Where your potential becomes performance, and your career truly takes off.</p>
</div><div><p>Job Description:</p>
<p><b>Now Hiring | Technical Support &ndash; Sutherland Cairo</b>
</p><p>Sutherland Cairo is currently hiring <b>Technical Support Advisors</b> to join our team in <b>New Cairo</b>. We offer a professional, people-first environment that supports growth, stability, and long-term career development.</p>
   <p><b>Position:</b> Technical Support<br>
   <b>Salary:</b> Up to <b>17,500 EGP</b>
   <br>
<b>Location:</b> New Cairo<br>
   <b>Full-Time | On-Site</b>
   <br>
<b>English Level:</b> B2 or above</p>
   <p><b>Position:</b> Technical Support<br>
   <b>Salary:</b> Up to <b>17,500 EGP + incentives</b>
   <br>
<b>Location:</b> New Cairo<br>
   <b>Full-Time | On-Site</b>
   <br>
<b>English Level:</b> B2 or above</p>
   <p><b>Position:</b> Customer Service<br>
   <b>Salary:</b> Up to <b>21,500 EGP + upselling</b>
   <br>
<b>Location:</b> New Cairo<br>
   <b>Full-Time | On-Site</b>
   <br>
<b>English Level:</b> B2 or above</p>
   <p><b>Position:</b> Sales<br>
   <b>Salary:</b> Up to <b>23,500 EGP + incentives</b>
   <br>
<b>Location:</b> New Cairo<br>
   <b>Full-Time | On-Site</b>
   <br>
<b>English Level:</b> B2 or above</p>
<p>Night allowance of 1100 monthly, free therapy sessions, gym access, employee discounts, transportation door to door for females from 8:00 PM till 6:00 AM and for males for the nearest 1k</p>
<p>✨ <b>What We Offer:</b>
<br>
✔ Respectful &amp; non-toxic work environment<br>
✔ Clear career progression &amp; internal promotions<br>
✔ Mental health &amp; wellbeing support<br>
✔ Company-provided transportation (round trip)<br>
✔ Employee recognition programs</p>
<p>Only graduates and drop outs only.</p>
   <p><b>Apply Now:</b>
<br>
WhatsApp: 01032333143<br>
Phone/WhatsApp: 01034442874</p>
</div><div><p>Qualifications:</p>
   <p>Graduates &amp; dropouts are welcome to apply<br>
  ️ English proficiency required: <b>B2 / B2+ / C1</b>
<br>
Military papers are required for males</p></div></div></div></div><p></p>

Technical Support Representative- Customer Service Representative

VodafoneThree

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
We are looking for graduates to kick start their career as &lsquo;Customer Care Advisors&rsquo; at Vodafone Egypt by learning from the best in the field and the # 1 Telecommunications operator in Egypt.<br>
You will be starting off as Vodafone staff since day one with all the special benefits that come with it, also you will get the right exposure and experience needed for you to grow professionally and develop your career path.<br>
Apply now and join what is more than just a job!<br>
<b>Location: </b>Cairo- Zahraa El Maadi</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Responsibilities:</b></h2>
</div><div><ul><li>Acts as a first point of contact with Customers to support in any inquiries</li><li>
Manage large amounts of inbound and outbound calls in a timely manner</li><li>
Follow communication &ldquo;scripts&rdquo; when handling different topics</li><li>
Identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>
Seize opportunities to upsell products when they arise</li><li>
Build sustainable relationships and engage customers by taking the extra mile</li><li>
Keep records of all conversations in our call center database in a comprehensible way</li><li>
Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications:</b></h2>
</div><div><ul><li>Good Communication Skills</li><li>
Excellent Command of the English language</li><li>
Strong Commitment and Dedication</li><li>
Age: Maximum 30 years</li><li>
Only graduated with bachelor&rsquo;s degree</li><li>
Accounts to be hired: Consumer, Corporate Account and Internet Call Center (Technical Account)</li><li>
It is also a Plus if you have:</li></ul><ul><li>Previous Experience in Customer Care</li><li>Previous Experience in Mobile Internet and/ or ADSL support.</li><li>CCNA certification</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What's in it for you</b></h2>
</div></div><div></div><div><div><h2 class="jobSectionHeader"><b>Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

Vodafone Egypt- Customer Care Advisor

PROZ TECHNOLOGIES

<p>Hello,<br/>Greetings from Proztec Qatar! I hope everything is going well with you.</p><p><b>JOB DESCRIPTION</b></p><p>The Service Operations Manager is responsible for overseeing day-to-day IT operations and acting as a technical advisor across all customer environments. This role ensures smooth incident management, operational efficiency, and service continuity while maintaining high standards of performance and reporting. The Service Operations Manager plays a key role in managing operational teams, resolving technical issues, and ensuring adherence to ITSM best practices.</p><p><b>DUTIES &amp; RESPONSIBILITIES</b></p><ul><li>Supervise daily IT operations across all customer environments</li><li>Act as a technical advisor for resolving complex operational and system issues</li><li>Manage Incident, Problem, and Operations processes in line with ITIL practices</li><li>Monitor system performance, availability, and service health</li><li>Ensure timely resolution of incidents and minimize service disruptions</li><li>Lead operational teams and coordinate with support functions</li><li>Prepare and present operational reports, dashboards, and performance metrics</li><li>Drive continuous improvement initiatives in service operations</li><li>Ensure compliance with operational procedures and governance standards</li><li>Collaborate with stakeholders to enhance service quality and efficiency</li></ul><p><b>SKILLS &amp; ABILITIES</b></p><ul><li>Strong expertise in Incident &amp; Operations Management</li><li>Solid understanding of ITSM frameworks (ITIL)</li><li>Ability to troubleshoot and resolve complex technical issues</li><li>Strong leadership and team coordination skills</li><li>Excellent reporting and analytical capabilities</li><li>Effective communication and stakeholder management skills</li></ul><p><b>POTENTIAL BACKGROUND</b></p><ul><li>Minimum <b>7+ years of experience</b> in IT Operations / Service Operations</li><li>Experience managing enterprise IT environments and support teams</li><li>Proven experience in incident management and operational governance</li><li>Exposure to multi-vendor environments is an advantage</li></ul><p><b>CERTIFICATIONS (MANDATORY/PREFERRED)</b></p><ul><li>ITIL v4 Intermediate (Mandatory)</li><li>COBIT (Preferred)</li></ul><p><b>LANGUAGE REQUIREMENT</b></p><ul><li>Arabic or Non-Arabic Speaker</li></ul><p><b>WORK LOCATION</b></p><ul><li>Onshore &ndash; Qatar</li></ul><p><b>SOFT SKILLS</b></p><ul><li>Strong problem-solving and decision-making abilities</li><li>Ability to work under pressure and manage critical incidents</li><li>Proactive approach to operational challenges</li><li>Strong ownership and accountability</li><li>Excellent coordination and communication skills</li></ul><p>If you&rsquo;re interested or have relevant experience, feel free to share your updated CV.</p><p>Job Type: Full-time</p><p>Pay: QAR15,000.00 - QAR18,000.00 per month</p><p>Work Location: In person</p>

Service Operations Manager

Global Software Resources

<p><div><div><div><div><b>Job Title: IT Audit And </b><b>Compliance Project Specialist</b>
<br>
<b>Location: </b>Oakland<b>, </b>CA<br>
<b>Duration: </b>May 04, 2026<b> </b>&ndash; November 03, 2026,
<br>
<b>ONLY W2 Candidate</b></div>
</div><br>
</div></div><div><div><div><div><b>Account Manager Notes: </b>Hybrid Onsite Requirement: 1-2 days onsite depending on need for that week</div>
</div><br>
</div></div><div><div><div><div><b>Job Description:
</b><br>
<b>Role Overview</b><br>
<br>
The IT Compliance Project Specialist acts as a compliance and governance partner across the IT project portfolio. This role ensures that IT initiatives are planned, designed, and delivered in compliance with applicable regulations, company policies, and compliance standards.<br>
<br>
Working closely with the Compliance Lead, the Specialist provides analysis, documentation, and due diligence to support risk-based decision-making and to maintain compliance throughout the full project lifecycle.<br>
<br>
<b>Key Responsibilities</b><br>
<br>
Project Advisory &amp; Engagement
<ul><li>Serve as a dedicated compliance advisor to project managers and delivery teams.</li>
<li>Identify regulatory, policy, and control requirements early in the project lifecycle and ensure they are embedded into technical designs and project plans.</li>
</ul>Gate Review &amp; Approval Support
<ul><li>Participate in project phase-gate reviews to assess compliance readiness.</li>
<li>Review project artifacts and provide formal recommendations to the Compliance Lead to support approval, conditional approval, or remediation decisions.</li>
</ul>Compliance Lead Support
<ul><li>Function as the primary support resource for the Compliance Lead.</li>
<li>Assist with executive reporting, remediation tracking, and escalation of project-level compliance risks.</li>
</ul>Regulatory &amp; Framework Alignment
<ul><li>Ensure project alignment with applicable regulations and frameworks, including SOX, CCPA, ISO 55001, and internal company standards.</li>
<li>Map project controls and artifacts to regulatory requirements to support a consistent and defensible compliance posture.</li>
</ul><b>Qualifications</b><br>
Experience
<ul><li>5+ years of experience in IT Compliance, IT Audit, or Governance, Risk &amp; Compliance (GRC), preferably supporting large-scale IT projects.</li>
</ul><b>Tools &amp; Systems</b>
<ul><li>Experience using Planisware for project tracking, portfolio governance, and milestone management.</li>
</ul><b>Education</b>
<ul><li>Bachelor&rsquo;s degree in information technology, Cybersecurity, Business, or a related discipline.</li>
</ul><b>Certifications (Preferred)</b>
<ul><li>CISA (Certified Information Systems Auditor)</li>
<li>CRISC (Certified in Risk and Information Systems Control)</li>
<li>CISSP (Certified Information Systems Security Professional)</li>
<li>PMP (Project Management Professional)</li>
</ul><b>Delivery Methodologies</b>
<ul><li>Strong understanding of the Software Development Life Cycle (SDLC).</li>
<li>Experience applying compliance controls in both Agile and Waterfall delivery models.</li>
</ul><b>Professional Skills &amp; Attributes</b>
<ul><li>Regulatory Expertise: Ability to interpret complex regulatory and control requirements and translate them into clear, actionable guidance for technical and project teams.</li>
<li>Analytical Rigor: Strong attention to detail, particularly in validating technical evidence and identifying compliance gaps or control weaknesses.</li>
<li>Consultative Mindset: Ability to function as a trusted advisor while maintaining independence and objectivity when providing recommendations to leadership.</li>
<li>Communication Skills: Strong written and verbal communication skills, with the ability to bridge technical delivery requirements and compliance expectations.</li>
GRC &amp; Project Tool Proficiency: Experience with GRC platforms (e.g., ServiceNow, Archer) and project management tools (e.g., Jira), in addition to Planisware, to maintain visibility across projects and compliance activities.<li>-</li></ul></div></div></div></div></p>

Compliance Project Specialist

The MIL Corporation

<div><div><div><div><div>Clearance Required:
</div><div><b>Ability to Obtain a Top Secret</b></div>
</div><div><div>Education Required:
</div><div><b>BA/BS</b></div>
</div><div><div>US Citizenship:
</div><div><b>Required</b></div>
</div>
</div></div><div><p><b>Summary</b></p><p><b>
The MIL Corporation</b> is seeking a highly motivated <b>AI and Azure Cloud Engineer (Software Engineering, Senior Associate) </b>to drive the migration of on-premises development and full SDLC environments to an Azure cloud environment for a federal agency. The ideal candidate will spearhead an initiative that aims to modernize legacy applications, act as a strategic technical advisor, and integrate AI/LLM solutions to optimize cloud workflows.</p><p>
This position currently requires a remote schedule. Schedule is subject to change based on company/contract requirements.</p><p><b>
Responsibilities</b></p><ul><li>
Lead the migration of legacy applications and on-premise SDLC environments to Azure-based cloud applications.</li><li>
Architect, provision, and manage cloud resources across all project phases (Testing, Development, Production, etc.).</li><li>
Develop and manage accurate cost estimates for cloud infrastructure, resources, and services.</li><li>
Act as the primary technical advisor for the planning, architecture, and execution of cloud and AI projects.</li><li>
Solution and implement AI and Large Language Models (LLMs) to make cloud processes, projects, and development workflows more effective and efficient.</li><li>
Monitor, manage, and optimize Azure cloud environments and AI API services.</li></ul><p><b>
Travel</b></p><p>
None</p><p><b>
Required Qualifications</b></p><ul><li>
Minimum of 10 years of overall applicable professional experience.</li><li>
Minimum of 6 years of technical experience working directly with similar cloud systems, environments, and migrations.</li><li>
Proven expertise in moving legacy applications to Azure-based cloud infrastructure.</li><li>
Demonstrated ability to set up cloud resources and calculate detailed cost estimates for multi-phase cloud projects.</li><li>
Applied experience utilizing Large Language Models (LLMs) and artificial intelligence to improve technical processes and business solutions.</li><li>
Strong capability to act as a technical leader and advisor to stakeholders.</li></ul><p><b>
Desired Qualifications</b></p><ul><li>
Experience with Palantir Foundry (Highly preferred).</li><li>
Knowledge of Azure Data Lake and Databricks.</li><li>
Python experience.</li><li>
Experience fine-tuning or training custom ML/language models.</li></ul><p><b>
Education</b></p><p>
BA/BS degree in Information Technology, Computer Science, or other relevant technical/business field.</p><p><b>
Clearance</b></p><p>
Ability to obtain a Top-Secret Clearance</p><p><b>
Compensation</b></p><p>
The MIL Corporation values your contributions and offers a range of benefits to support your overall well-being. We are pleased to offer a comprehensive range of benefits to our full-time employees which include health, life, disability, and retirement plans, as well as paid time off, opportunities for professional growth and tuition assistance. Additional benefits and incentives may also apply, which will be communicated during the hiring process.</p><p>
For this position, the projected compensation range is $125,000 - $175,000 per year. This estimate represents the typical salary range and is just one part of MIL&rsquo;s complete compensation package. Final salary for this position is determined based on factors such as individual qualifications, education, experience, and contractual limitations. Learn more on the MIL Careers page.</p><p><b>
Why MIL?</b></p><p>
The MIL Corporation (MIL) is a dynamic workforce of industry professionals who deliver world-class solutions in cyber, engineering, financial management, and information technology &ndash; and we are looking for candidates like you! MIL offers opportunities for professionals at all stages of their careers, from early-career candidates to experienced industry professionals. We are known for a collaborative, people-first culture where employees are supported, valued, and encouraged to grow. This commitment to our people and our work is reflected in the industry and workplace awards MIL has received over the years.</p><ul><li>
2021 - 2024, Top Workplaces USA award (Energage)</li><li>
2017 - 2025 Top Workplaces Award, Greater Washington Area (The Washington Post)</li><li>
2018 - 2025 Certified Great Workplace, Great Place to Work&reg;<ul><li>
2021 - 2025, Best Workplaces in Consulting &amp; Professional Services&trade;</li><li>
2021 Fortune Best Workplaces for Millennials&trade;</li><li>
2018 Fortune, Great Place to Work: Best Place to Work for Diversity</li></ul></li><li>
2017, 2020 - 2025 Top Workplace Award, South Carolina (Greenville Business Magazine, Columbia Business Monthly, and Charleston Business Magazine)</li><li>
2025 Corporate Partnership Award, Association of Fundraising Professionals, Maryland Chapter</li><li>
2025 Moxie Award, GovCon Category</li><li>
2024 Patriot Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense
</li><li>2022 Freedom Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense</li><li>
2018, Above &amp; Beyond Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense</li></ul><p>
If your goal is to help the federal government deploy leading technologies, improve financial management, or defend the nation in cyberspace, MIL welcomes you. Become a part of something greater, where you, the people, make the difference.</p><p><b>
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.</b></p></div></div><p></p>

AI and Azure Cloud Engineer (Software Engineering, Senior Associate)

Brickell Travel Management LLC

<div>Description:
<p><b>
Role Summary</b></p><p>
As a key member of the Operations Team, the Corporate Travel Advisor is responsible for the successful delivery of comprehensive, accurate, and cost-effective travel arrangements for Solutions Travel clients. This role supports both online and offline booking environments, providing first-level customer and technical support while ensuring compliance with client travel policies and service level agreements (SLAs). The advisor operates in a fast-paced environment, managing multiple accounts and delivering exceptional service across omni-channel platforms.</p>
Requirements:
<p><b>
Requirements for Success</b></p><ul><li>
Minimum 6+ years of experience providing domestic and international corporate travel arrangements</li><li>
Minimum 6 years of Sabre GDS experience (essential) with strong proficiency in ticketing, exchanges, and reissues</li><li>
Strong knowledge of airline fares, ticketing rules, and international travel regulations</li><li>
Proven ability to produce lowest logical airfare within client policy guidelines</li><li>
Strong understanding of international routing and fare construction</li><li>
Experience handling seasoned travelers and high-touch service expectations</li><li>
Proficient in online booking tools, NDC processes, and offline booking workflows</li><li>
Excellent communication skills across phone, email, and chat platforms</li><li>
Superior customer service skills with the ability to resolve issues efficiently</li><li>
Highly organized with strong attention to detail and accuracy</li><li>
Ability to work under pressure, manage competing priorities, and adapt to change</li><li>
Proficient in Microsoft Office (Word, Excel)</li><li>
Ability to work independently and collaboratively within a team environment</li></ul></div>

Corporate Travel Advisor – Remote

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