technical support agent

Talos

<p>Do you have experience in a customer service role, helping clients solve problems and answer questions?Are you looking for a position with a company that's passionate about growth and development?Would you like to be part of a team at a company that's achieving record-breaking success?</p> <p>Talos360 is hiring a Customer Support Agent!</p> <p>In this role, you'll be assisting our customers with questions, guiding them through our software, and ensuring they have a smooth and positive experience. If you enjoy helping people and being part of a team that values excellence, this is the role for you.</p> <p><strong>Position</strong>: Customer Support Agent</p> <p><strong>Location: </strong>Warrington (Easily accessible from the M62)</p> <p><strong>Salary:</strong> Up to £30,000 DOE + benefits</p> <p>Why join Talos360?</p> <p>Talos360 awards include:</p> <p>• 1st Best Workplace in Europe 2024 (medium category)</p> <p>• 1st Best Workplace in the UK 2024 (medium category)</p> <p>• 1st Best Workplace for Development 2024 (medium category)</p> <p>With modern offices featuring a fully stocked bar and a casual dress code, we promote a relaxed work atmosphere. Talos360 definitely stands out from the crowd. Our people-centric culture sets us apart; we strive for results while ensuring our people are at the forefront of everything we do.</p> <p>The Role:</p> <p>As a Customer Support Agent, you will be responsible for supporting our customers that use our technology platforms including Talos ATS and Talos Engage. You will handle enquiries, requests, queries through the Support Portal, using Intercom and Live Chat. You will provide support on the customer systems, offering appropriate response to queries and solutions. As a Customer Support Agent, you'll receive comprehensive training on our processes, products, and services.</p> <p>This Role Is Suited For:</p> <p>Individuals experienced in business to business customer service, who have strong communication skills and enjoying using lots of different systems. Being able to multitask and solve problems is essential for our Customer Support Agent. </p> <p>If you're seeking success, aiming to make a difference, and want to be part of a growing, and developing business where you can thrive, apply now to be our Customer Support Agent! Let's see if we're a perfect match!</p>

Customer Support Agent

Qualys

<div><div>Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!</div><div></div><div>
The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly secured environment. The Technical Support Engineer (TSE) works closely with Development, QA, Operations, Customer Service, Finance, Sales, and Alliances to ensure high levels of customer satisfaction with all transactions. The primary function of this position is to ensure that each customer interaction is a friendly and professional experience, that addresses the needs of the customer in all stages of the customer service life cycle within Qualys. Customer relationship building and teamwork are key success criteria for this role. The TSE will provide support via phone, email, and WebEx focused on the Qualys Cloud Agent used in conjunction with the Qualys Services.</div><div></div><div><br>
 We are looking for passionate, self-motivated technical individuals that have the desire and capability to think outside the box to solve complex problems. The Technical Support Engineer acts as the main point of contact regarding technical issues and will work directly with Development and QA teams to facilitate resolution. This role will suit an individual who excels in a challenging and dynamic environment, enjoys providing world-class support, and is technically motivated.<br>
<br>
Qualifications<br>
The ideal candidate will have strong hands-on networking knowledge and have at least 1-2 years of previous experience in a technical support role and must be able to adapt quickly to any technical challenge. You must have a strong Windows foundation and/or solid Linux/Unix experience in an enterprise environment. Candidate must be passionate about security, and individuals with CISSP/CEH or equivalent are preferred. The applicant will have a deep understanding of network services, and how they work from a protocol/configuration level.<br>
<br>
Required:<br>
<br>
1-2 years of experience in a technical support role.<br>
Unix/Linux experience in an enterprise environment.<br>
In-depth TCP/IP understanding.<br>
LAN/WAN infrastructures.<br>
Common OS services(IIS, BIND, Apache, AD, WINS, Samba, SSH).<br>
Strong knowledge of current firewall, Intrusion Detection System technologies, and Network Vulnerability Scanners.<br>
Windows Active Directory authentication and security.<br>
Knowledge of Samba/Active Directory integration<br>
CIFS, DNS, ACL, server/client configuration.<br>
Outstanding troubleshooting and analytical skills.<br>
Excellent written and verbal communication skills.<br>
Splunk usage including but not limited to log queries and report/dashboard generation<br>
Bachelor of Science, preferably with a major in Computer Science or equivalent experience<br>
Preferred:<br>
<br>
Knowledge of Cloud Platforms AWS, Azure, and GCP user management<br>
Experienced with packet capture review and diagnosis.<br>
Previous API support and Regex knowledge.<br>
Scripting experience (Bash, Python)<br>
Knowledge of major web server software (IIS, Apache, WebSphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS).<br>
Oracle and Microsoft SQL knowledge highly desirable.<br>
CCNA, MCSE, CISSP, CompTIA Security , and CEH highly desirable.<br>
Bilingual candidates highly desirable (Spanish, French, German, Chinese, Portuguese)<br>
Experience with Customer Support and Development Tools (Salesforce, Jira, etc.)</div><div></div><div>
Qualys is an Equal Opportunity Employer, please see our <div>EEO policy</div>.</div></div>

Technical Support Engineer

5 Star Innovations Pvt. Limited

<p><b>Company:</b> 5 Star Innovations Private Limited<br/><b>Location:</b> Wapda Town, Lahore (On-site)<br/><b>Job Type:</b> Full-time (Night Shift)<br/><b>Timings:</b> 6:00 PM &ndash; 3:00 AM (Pakistan Standard Time)<br/><b>Salary:</b> Rs. 50,000 &ndash; Rs. 100,000 per month (based on experience and skills)</p><p><b>Company Description</b><br/>5 Star Innovations Private Limited is committed to empowering businesses through strategic innovation and tailored solutions. We help organizations streamline operations, boost productivity, and foster sustainable growth. With reliability, creativity, and real impact at our core, we bridge the gap between vision and execution.</p><p><b>Role Description</b><br/>We are looking for a <b>Customer Support Agent</b> with <b>prior experience in handling U.S.-based customers</b> via <b>email and phone</b>. The ideal candidate is a confident communicator who can provide excellent customer service, resolve queries efficiently, and maintain a positive brand image.</p><p>This is a <b>night shift, on-site role</b> based in <b>Wapda Town, Lahore</b>.</p><p><b>Key Responsibilities</b></p><ul><li>Respond promptly to customer queries via <b>email and phone</b></li><li>Handle customer complaints with patience, empathy, and professionalism</li><li>Document interactions, issues, and resolutions in the system accurately</li><li>Collaborate with internal teams to resolve customer concerns efficiently</li><li>Ensure high levels of customer satisfaction and timely follow-ups</li><li>Meet response time and service quality targets consistently</li></ul><p><b>Requirements</b></p><ul><li><b>Minimum 1 year of experience</b> in customer support for <b>U.S.-based clients</b> (email &amp; phone) &mdash; <i>required</i></li><li>Excellent <b>spoken and written English</b> skills (neutral or U.S.-friendly accent preferred)</li><li>Strong communication, problem-solving, and interpersonal abilities</li><li>Familiarity with CRM software, ticketing systems, or call center tools is a plus</li><li>Willingness to work <b>night shifts</b> (6:00 PM &ndash; 3:00 AM PST)</li><li>Reliable, punctual, and able to work independently as well as in a team</li></ul><p><b>What We Offer</b></p><ul><li>Competitive <b>salary between Rs. 50,000 &ndash; Rs. 100,000</b>, based on experience and performance</li><li>Friendly and professional work environment</li><li>Opportunities for skill growth and career advancement</li><li>Performance-based incentives for top performers</li></ul><p>If you&rsquo;re passionate about helping people, have solid U.S. customer support experience, and thrive in a fast-paced environment, we&rsquo;d love to hear from you.</p><p><b>Apply now and become part of a growing team that values professionalism, communication, and excellence.</b></p><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs100,000.00 per month</p><p>Work Location: In person</p>

Customer Support Agent (Email & Phone) – Night Shift

Infoline

<div>
 <p>
  <strong>
   Job Title
  </strong>
  : IT Support Agent
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Contract Duration:
  </strong>
  One Year Extendable
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role / Responsibility
  </strong>
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <ul>
  <li>
   Log in the tickets received from the AIVS end-users .
  </li>
  <li>
   Assign ticket priority, urgency, Category, and other details that are mentioned in the signed agreement clauses
  </li>
  <li>
   Be aware of SLAs, as per the agreement
  </li>
  <li>
   Address AIVS users' tickets regarding software, and networking.
  </li>
  <li>
   Diagnoses and troubleshoot issues, including account setup and software configuration, etc.
  </li>
  <li>
   Must be aware of the functionality of the AIVS system and its workflow.
  </li>
  <li>
   Be able to conduct root cause analysis of the reported issue through asking customers targeted questions
  </li>
  <li>
   Report issues in the support ticket tool by adding adequate description
  </li>
  <li>
   Immediate closure of the ticket after resolution
  </li>
  <li>
   Must understand the full support workflow
  </li>
  <li>
   Provide prompt and accurate feedback to AIVS end-users
  </li>
  <li>
   Schedule sessions with AIVS end-users in case further information is needed to resolve the issue
  </li>
  <li>
   Prepare and submit the reports, as per agreement
  </li>
  <li>
   Prepare reports as requested by management
  </li>
  <li>
   Conduct monthly and quarterly reviews of the support process, performance and address any challenges faced, as per management request
  </li>
  <li>
   Keep a record (up-to-date) on the focal points , Create, Project companies and any other user using the system
  </li>
  <li>
   Follow up with AIVS users to ensure their IT systems are fully functional after troubleshooting
  </li>
  <li>
   Escalating unresolved issues or complex problems to higher-level support tiers (e.g., L2 or L3 support) when necessary
  </li>
  <li>
   Guide end-user, when requested, to follow AIVS Process, explain a functionality/requirements.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills and Experience
  </strong>
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <ul>
  <li>
   4+Years Web Application and mobile Support Experience
  </li>
  <li>
   MIS and reporting
  </li>
  <li>
   Must understand how to qualify tickets and provide as first call resolution (FCR).
  </li>
  <li>
   Excellent problem-solving skills and documentation skills
  </li>
  <li>
   Proven customer service skills
  </li>
  <li>
   Excellent in Troubleshooting
  </li>
  <li>
   Advanced experience in Microsoft Office
  </li>
  <li>
   to Familiar with Information Technology - Software Development
  </li>
  <li>
   ERP, CRM
  </li>
  <li>
   Mobile applications, Power BI
  </li>
  <li>
   Oracle , UI Path
  </li>
  <li>
   Good communication skills (verbal and written)
  </li>
  <li>
   Able to work within a 24x7 support environment (in case of any urgency for Ticket resolution.
  </li>
  <li>
   Location Muscat Governance
  </li>
 </ul>
 <p>
 </p>
</div>


Information Technology Technical Support

The Risk Advisors

<p>We are looking for a detail-oriented and customer-focused <b>Technical Support Engineer</b> to join our team. In this role, you will be the first point of contact for clients, assisting with their day-to-day technical issues, monitoring system and server health, and coordinating with our internal development and operations teams to ensure smooth service delivery.</p><p><b>Key Responsibilities </b></p><p><b>Client Support &amp; Communication</b></p><ul><li>Respond to customer inquiries via email, chat, and support ticketing systems in a timely and professional manner.</li><li>Understand client issues, troubleshoot problems, and provide clear solutions or workarounds.</li><li>Conduct remote support sessions with clients to diagnose and resolve issues.</li><li>Maintain excellent customer service by building positive client relationships.</li></ul><p><b>Technical Troubleshooting</b></p><ul><li>Investigate and resolve application, software, and configuration issues reported by clients.</li><li>Escalate complex problems to the development or DevOps teams with clear documentation.</li><li>Reproduce reported issues in a test environment to support faster debugging.</li><li>Monitor logs, dashboards, and system alerts to proactively identify potential issues.</li></ul><p><b>Server &amp; System Management</b></p><ul><li>Check and maintain server health, performance metrics, uptime, and resource utilization.</li><li>Perform routine server maintenance tasks, including backups, restarts, and basic configuration updates.</li><li>Monitor and manage user sessions, system connectivity, and service availability.</li><li>Collaborate with DevOps/Infrastructure teams on deployment checks, patch updates, and stability improvements.</li></ul><p><b>Coordination &amp; Documentation</b></p><ul><li>Collaborate closely with the development team to communicate client issues, feature requests, and bug reports.</li><li>Create, update, and maintain technical documentation, FAQs, troubleshooting guides, and client instructions.</li><li>Track and update issue progress in the ticketing system to ensure timely resolution.</li><li>Provide feedback to product and development teams to help enhance platform stability and usability.</li></ul><p><b>Continuous Improvement</b></p><ul><li>Suggest improvements to support workflows and technical processes.</li><li>Participate in internal training sessions to stay updated with new product features and releases.</li><li>Contribute to team knowledge-sharing initiatives and internal documentation.</li></ul><p><b>Required Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent experience).</li><li>1&ndash;2 years of experience in technical support, IT support, or customer-facing technical roles.</li><li>Strong understanding of software troubleshooting, networking basics, and server environments.</li><li>Ability to analyse logs, system behaviour, and error reports.</li><li>Excellent verbal and written communication skills.</li><li>Customer-focused mindset with patience and problem-solving ability.</li></ul><p>Job Type: Full-time</p><p>Pay: From Rs50,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Language:</p><ul><li>English (Preferred)</li></ul><p>Work Location: In person</p>

DocuSign

<div><h2 class="jobSectionHeader"><b>Company Overview</b></h2><div><br>
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&rsquo;s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign&rsquo;s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).</div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You'll Do</b></h2><p><br>
The Technical Support Engineer (TSE) is a strategic customer advisor and the internal voice for our customer base. The TSE will both have the accountability and responsibility to deliver on our customers&rsquo; needs. This role acts as a liaison between customers and all functional areas within Docusign to resolve technical support inquiries. Working with resources across Docusign, the TSE expedites the resolution of complex technical issues to empower customers to achieve the highest value and adoption of our software.<br>
<br>
This position is an individual contributor role reporting to the Manager, Technical Support.</p><p></p><div><div><p><b><br>
Responsibility</b></p></div></div><ul><li><p>
Provide outstanding technical support for the Docusign Intelligent Agreement Management (IAM) and associated services</p></li><li><p>
Handle incoming support channels to troubleshoot customer inquiries, including but not limited to API integrations, embedded systems issues, network and security-related impediments, 3rd party integrations, and multi-product workflows</p></li><li><p>
Use broad technical product expertise within IAM areas to help customers increase adoption</p></li><li><p>
Use support tools and resources vital to solve the customer issue, including Salesforce, Jira, Docusign proprietary logging systems, SharePoint, browser developer tools, internal admin console, SQL, and text analysis tooling</p></li><li><p>
Identify improvements to the product, identify bugs and otherwise determine high-impact opportunities to improve the customer experience</p></li><li><p>
Promote Docusign products and services to customers and prospective customers via consultative discussion and evaluation of their service and support needs</p></li><li><p>
Handle escalated cases from internal channels to troubleshoot issues customers face when using Docusign products</p></li><li><p>
Provide support for internal peers for inquiries on product knowledge and engagement paths</p></li><li><p>
Meet and exceed Docusign Customer Support service level goals for areas of IAM expertise</p></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Job Designation</b></h2><div><p><b><br>
Remote:</b></p>
Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.</div><div></div><div><p><br>
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.</p></div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You Bring</b></h2><div><p><b><br>
Basic</b></p></div><ul><li><p>
Bachelor of Science degree in a Computer Science, Engineering, or related technical subject area</p></li><li><p>
2+ years of SaaS troubleshooting experience in a Technical Support capacity</p></li><li><p>
Experience with modern markup and programming languages such as XML, C#, Python, PHP, JavaScript, jQuery, or similar</p></li><li><p>
Experience troubleshooting in a web-based environment including HTTP, JSON, IIS, HTML, and CSS</p></li><li><p>
Log analysis experience using network tools such as Wireshark, Fiddler, Charles Proxy, browser developer tools or similar</p></li><li><p>
Salesforce administration work experience</p></li><li><p>
Fluent in English</p></li><li><p>
Experience with Microsoft, Dynamics and/or SharePoint domain administrator</p></li></ul><div><p><b>
Preferred</b></p></div><ul><li><p>
Self-motivated, goal-oriented, interpersonal skills and outstanding time management skills</p></li><li><p>
Subject Matter Expert for at least one vertical across Docusign technologies</p></li><li><p>
Effective communication skills which are a key component of this role, with audiences that include customers, peers, and occasional executive presence</p></li><li><p>
Ability to troubleshoot regular expressions and other complex data validation rules</p></li><li><p>
Possesses a deep understanding of Docusign User Models</p></li><li><p>
2+ years experience supporting Docusign eSignature and related products</p></li><li><p>
Expertise with web-based applications, web service APIs, monitoring tools (e.g. Dynatrace), and authentication technologies such as SAML and oAuth</p></li><li><p>
Familiarity with structured query languages such as SQL and SOQL</p></li><li><p>
Ability to maintain composure in critical situations and communicate clearly with both internal and external customers</p></li><li><p>
Ability to collaborate with peers across the organization without friction</p></li><li><p>
Familiarity with Docusign Contract Lifecycle Management workflows and architecture</p></li><li><p>
Professional experience within relevant industries for which Docusign provides solutions</p></li><li><p>
Salesforce Admin certification(s)</p></li><li><p>
Microsoft System Administration work experience</p></li><li><p>
Windows PowerShell scripting work experience</p></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Life At Docusign</b></h2><div><p><b><br>
Working here</b></p></div><div>
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what&rsquo;s right, every day. At Docusign, everything is equal.</div><div></div><div><br>
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you&rsquo;ll be loved by us, our customers, and the world in which we live.</div><div></div><div><p><b><br>
Accommodation</b></p></div><div>
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.</div><div></div><div><br>
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.</div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>Our global benefits</b></h3>
<div></div><div><div><div><h4 class="jobSectionHeader"><b>Paid time off</b></h4>
<div>Take time to unwind with earned days off, plus paid company holidays based on your region.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Paid parental leave</b></h4>
<div>Take up to six months off with your child after birth, adoption or foster care placement.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Full health benefits</b></h4>
<div>Options for 100% employer-paid health plans from day one of employment.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Retirement plans</b></h4>
<div>Select retirement and pension programs with potential for employer contributions.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Learning &amp; development</b></h4>
<div>Grow your career with coaching, online courses and education reimbursements.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Compassionate care leave</b></h4>
<div>Paid time off following the loss of a loved one and other life-changing events.</div></div></div></div></div>

Emdad By Elm

<div>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <p>
  The Support Technician (دعم فني) position is vital for maintaining the performance and reliability of our technical infrastructure. The ideal candidate will exhibit exceptional technical proficiency, underscored by a strong foundation in computer skills and a comprehensive understanding of troubleshooting methodologies. This role requires a proactive approach in receiving, documenting, and resolving technical issues reported by users while providing exemplary support to the Technical Director. The successful candidate must demonstrate excellent communication skills to effectively liaise with technical staff and end-users, ensuring that all inquiries are addressed promptly and efficiently. Additionally, the candidate should be capable of performing root cause analysis to prevent recurrence of issues, contributing to process improvements within the technical support team.
 </p>
 <p>
  <strong>
   Job Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in Technical Support or a related field.
  </li>
  <li>
   A minimum of three years of hands-on experience in technical support or IT helpdesk roles.
  </li>
  <li>
   Proven ability to effectively utilize computer systems and software relevant to the organization&rsquo;s operational environment.
  </li>
  <li>
   Demonstrated experience in receiving and managing technical requests through formal channels.
  </li>
  <li>
   Strong analytical skills to identify, diagnose, and resolve technical issues swiftly and efficiently.
  </li>
  <li>
   Experience in providing assistance to senior technical staff, including knowledge transfer and documentation support.
  </li>
  <li>
   Familiarity with various operating systems, applications, and hardware configurations.
  </li>
  <li>
   Strong understanding of service level agreements (SLAs) and their managerial implications.
  </li>
  <li>
   Bi-lingual proficiency in Arabic and English, both spoken and written.
  </li>
 </ul>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Receive, log, and prioritize incoming technical support requests from users, ensuring high levels of satisfaction are maintained through timely responses.
  </li>
  <li>
   Diagnose and resolve software and hardware issues, effectively utilizing problem-solving skills to minimize downtime for users.
  </li>
  <li>
   Provide assistance to the Technical Director, helping in the management of technical projects or deployments as necessary.
  </li>
  <li>
   Maintain detailed records of all technical support interactions, including problem resolution steps and follow-up actions.
  </li>
  <li>
   Analyze support ticket trends to identify potential areas for training and development within the team or organization.
  </li>
  <li>
   Conduct regular follow-ups with users to ensure continued satisfaction with issue resolution and to anticipate future needs.
  </li>
  <li>
   Collaborate with cross-functional teams to implement system upgrades and enhancements in line with user feedback and technological advancements.
  </li>
  <li>
   Participate in training sessions and knowledge-sharing initiatives to elevate the team's technical expertise and response capabilities.
  </li>
  <li>
   Maintain a comprehensive inventory of technical resources and tools available for user support.
  </li>
 </ul>
 <p>
  <strong>
   Required Skills:
  </strong>
 </p>
 <ul>
  <li>
   Advanced proficiency in computer operations, encompassing both hardware and software troubleshooting techniques.
  </li>
  <li>
   Exceptional interpersonal skills that facilitate effective communication with technical and non-technical staff alike.
  </li>
  <li>
   Strong organizational abilities to manage multiple tasks and prioritize workloads effectively.
  </li>
  <li>
   Ability to work independently as well as collaboratively in a team-oriented environment.
  </li>
  <li>
   High attention to detail, ensuring completeness and accuracy in documentation and reporting.
  </li>
  <li>
   Initiative and self-motivation to stay updated with new technologies and advancements in technical support.
  </li>
  <li>
   Capacity for adapting to rapidly changing situations and environment with a positive attitude.
  </li>
  <li>
   Problem-solving orientation, capable of thinking creatively under pressure to develop effective solutions.
  </li>
  <li>
   Demonstrated commitment to customer service excellence and user empowerment.
  </li>
 </ul>
 <p>
 </p>
</div>


Technical Support

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