technical support agent

ZipLine

<div><div><h3 class="jobSectionHeader">About Zipline</h3>

Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.</div>
About the Role

We are looking for a proactive and technically-minded Technical Support Agent to join our growing team! In this role, you'll play a vital part in ensuring that our customers and partners receive timely, accurate, and empathetic support&mdash;especially when it comes to troubleshooting hardware, software, and account-related issues.

As a key member of our technical support team, you'll resolve a variety of inquiries across phone, email, and chat channels. You'll work closely with cross-functional teams to escalate complex issues, document resolutions, and help continuously improve our products and systems through real-world feedback.

This full-time role is based onsite in Richardson, Texas, and reports to the Customer Support Lead.

What You'll Do
<ul>
<li>Respond to customer and partner inquiries via phone, email, and chat, delivering prompt, accurate, and technically sound assistance.</li>
<li>Diagnose and troubleshoot hardware, software, and system issues&mdash;working methodically to identify root causes and guide customers to resolution.</li>
<li>Escalate critical or complex cases to engineering or specialist teams while ensuring detailed documentation and full closure with the customer. Learn and work to become the specialist to reduce escalation rates.</li>
<li>Use internal knowledge bases and tools to provide solutions and contribute to ongoing documentation and process improvements.</li>
<li>Maintain a high standard of empathy and professionalism in every interaction, especially when handling frustrated or technically inexperienced users.</li>
<li>Become an expert in our technology stack&mdash;including product functionality, backend systems, and operational workflows&mdash;to provide deeper technical insight.</li>
<li>Log all support interactions, resolutions, and system data in our CRM/ticketing platforms to ensure full traceability and support handoffs.</li>
<li>Collaborate with support team members, engineers, and product managers to identify recurring</li>
</ul>
What you'll bring
<ul>
<li>2+ years of experience in a technical support, help desk, or similar role supporting software, hardware, or integrated systems.</li>
<li>Strong diagnostic and troubleshooting abilities across hardware, software, and account/system issues.</li>
<li>Excellent verbal and written communication skills with a clear ability to explain technical concepts to a non-technical audience.</li>
<li>Comfortable working with technical documentation, APIs, or internal dashboards to investigate and resolve issues.</li>
<li>Experience with CRM and ticketing platforms (e.g., Zendesk, Salesforce, ServiceNow, Intercom, etc.).</li>
<li>A calm, customer-first mindset with a high degree of empathy and problem ownership.</li>
<li>Ability to manage multiple tasks and priorities in a fast-paced environment.</li>
<li>Flexible availability, including nights and weekends as needed. 
<ul><li>Bonus: Experience supporting IoT, robotics, or aviation systems, software/cloud systems &mdash;or interest in learning!</li>
</ul></li><li>This role is full time onsite in Richardson, TX. Relocation support through Zipline is available.</li>
</ul><h3 class="jobSectionHeader">WHAT ELSE YOU NEED TO KNOW
</h3>Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Targeted comp: $30-$34 / hour

Day in the Life of a Customer Support Agent at Zipline

As a Customer Support Agent at Zipline, each day begins with a quick check-in to review the latest updates, open tickets, and any outstanding issues from the previous shift. Starting promptly, you'll jump into a queue of customer inquiries spanning phone, email, and chat, each bringing a unique challenge. Some customers seek basic guidance, while others need more complex support to troubleshoot hardware or delivery concerns. With every interaction, you'll draw on your growing expertise of Zipline's products and systems, striving to provide accurate, timely, and empathetic solutions. When issues exceed your troubleshooting scope, you escalate them to internal teams, coordinating to provide customers with updates and final resolutions. Between cases, you collaborate with fellow support agents and your team lead to discuss recurring challenges and brainstorm ways to improve the support experience. As the day winds down, you make a final review of your resolved cases and open tickets, ensuring each customer issue is appropriately documented and all inquiries are addressed.

A Week in the Life of a Customer Support Agent at Zipline

Over the course of a week, your schedule as a Customer Support Agent at Zipline is dynamic and may involve flexible shifts, including occasional late shifts, weekends, and holidays. Your responsibilities involve assisting a diverse range of customers, from our partners at healthcare providers, retail, restaurants, and those receiving deliveries. As the week progresses, you'll encounter and solve a variety of inquiries, leveraging Zipline's knowledge base to provide reliable support. With every interaction, you're building rapport and trust, ensuring customers feel valued and heard. Regular team meetings with the US Customer Support Lead and other agents provide an opportunity to address complex cases, share best practices, and update processes as needed. These meetings are also where the team identifies potential improvements in Zipline's systems and the customer experience. By the end of the week, you'll have handled multiple cases, from simple questions to intricate issues. Through all these interactions, you're contributing to Zipline's broader mission of transforming access to goods, and improving lives, by providing best in class customer support.</div>

Technical Customer Support Agent

<div>
 
 Introduction
 
 
 
 As a Remote Technical Support Agent specializing in Lenovo PC Products, you will be responsible for providing comprehensive technical assistance and guidance to customers via Phone, email communication. Your primary objective will be to troubleshoot, diagnose, and resolve technical issues related to Lenovo desktops, laptops, and other PC products. Utilizing your expertise in Lenovo systems and peripherals, you will ensure customer satisfaction by delivering prompt, accurate, and effective solutions. This position offers the flexibility of remote work, enabling you to assist customers from the comfort of your home while maintaining high-quality support standards.
 
 
 
 Your Role And Responsibilities
 
 
 
 <ul>
 <li>
 Provide hardware remote technical support for IBM SSR, troubleshooting and analysis assistance for hardware installation (or reinstallation), usage, configuration questions and software installation for Lenovo PC products.
 </li>
 <li>
 Provide technical support service delivery within established guidelines; demonstrating soft skills and technical skills that contribute to client satisfaction. Demonstrate excellent oral and written communication skills.
 </li>
 <li>
 Provide answers for general usage and operation questions.
 </li>
 <li>
 Provide problem determination / problem source Identification. Review diagnostic information to assist in isolation of a problem cause.
 </li>
 <li>
 Identify known defects and fixes to resolve problems.
 </li>
 <li>
 Identify suspected defects and engage escalation team to assist in resolution.
 </li>
 <li>
 Aid with questions regarding product documentation related to the supported products.
 </li>
 <li>
 Interpret online manuals regarding Lenovo code and application interfaces.
 </li>
 <li>
 Collaborate with other support centers and business units to provide seamless problem resolution.
 </li>
 <li>
 Demonstrate proficiency in the hardware platform supported by maintaining applicable technical certifications.
 </li>
 <li>
 Supporting USA/CA customers, USA/CA time zone, Shift based/rotation, 24/7.
 
 
 </li>
 </ul>
 
 Preferred Education
 
 
 
 Bachelor's Degree
 
 
 
 Required Technical And Professional Expertise
 
 
 
 B.Sc. in Electronics/Communication/Computer Engineering - Computer science.* The role requires working from office in US&amp;CA Time zone, Willingness to work on a rotational shift schedule.
 
 
 <ul>
 <li>
 Fluency in English / French is a must.
 </li>
 <li>
 Excellent communication and problem-solving skills.
 </li>
 <li>
 0 - 2 years of experience in Technical Support or similar fields
 </li>
 <li>
 Expressing any certain aspect of the workplace to make it better "Self-motivated ".
 </li>
 <li>
 Handling off hours for business needs, whenever required.
 </li>
 <li>
 Lenovo PC products knowledge.
 
 
 </li>
 </ul>
 
 Preferred Technical And Professional Experience
 
 
 
 B.Sc. in Electronics/Communication/Computer Engineering - Computer science.
</div>

French PC Technical Support

Al Aida IT Technologies

Join Our Team as an IT Support Agent!Are you passionate about IT and helping others? We are looking for a skilled Technical Support Agent to join our remote team. If you have a knack for troubleshooting and providing excellent customer service, we want you!Responsibilities:<ul><li>Provide remote technical support via phone, email, and chat.</li><li>Troubleshoot software and hardware issues.</li><li>Guide clients through step-by-step solutions.</li><li>Document and track issues in the ticketing system.</li><li>Follow up with clients to ensure issue resolution.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field.</li><li>Experience in a technical support role.</li><li>Strong problem-solving and communication skills.</li></ul>What We Offer:<ul><li>Basic Salary: EGP 7,000 per month</li><li>Ticket Resolution Incentive</li><li>Customer Satisfaction Incentive</li><li>Attendance Bonus</li></ul>Apply now and become a part of our growing team!Basic Salary: EGP 7,000 per monthIncentives:<ul><li>Ticket Resolution Incentive: Additional EGP 500 for every 50 tickets resolved within SLA.</li><li>Customer Satisfaction Incentive: Additional EGP 1,000 per month for maintaining a customer satisfaction rating above 90%.</li><li>Attendance Bonus: Additional EGP 300 for 100% attendance in a month.</li></ul>Reports To: Technical Support ManagerResponsibilities:<ul><li>Provide remote technical support via phone, email, and chat.</li><li>Diagnose and troubleshoot software and hardware issues.</li><li>Guide clients through step-by-step solutions.</li><li>Document and track issues in the ticketing system.</li><li>Follow up with clients to ensure issue resolution.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>Proven experience as a technical support agent or similar role.</li><li>Excellent communication and problem-solving skills.</li><li>Proficiency in Windows, Mac OS, and common office software.</li><li>Familiarity with remote desktop applications and help desk software.</li></ul>Skills:<ul><li>Strong analytical and troubleshooting skills.</li><li>Ability to work independently and in a team.</li><li>Customer-oriented and cool-tempered.</li><li>Excellent written and verbal communication skills.</li></ul>Job Type: Full-timePay: E&pound;7,000.00 per monthApplication Question(s):<ul><li>Do you have a quiet location with a stable internet connection to work from full-time?</li></ul>Experience:<ul><li>IT Technical Support: 2 years (Required)</li></ul>Language:<ul><li>Fluent English Reading and Writing (Required)</li></ul>Work Location: Remote

IT Support Agent - Full-time, Remote

A&R Transportation Corporation.

Position Description:The Customer Relations Agent is a proactive, customer-focused role responsible for managing the end-to-end cargo documentation process and ensuring a positive experience for all shippers. This position acts as both a logistics coordinator and a technical support agent, helping customers navigate online systems to track and pay for their shipments.Position Responsibilities:<ul><li>Documentation Management: Pull cargo manifests and bills of lading from the internal system for printing and processing.</li><li>Customs Coordination: Fill out and process one-page cargo transfer forms for customs, ensuring bill of lading numbers, dates, descriptions, and container numbers are accurately updated.</li><li>Account Management: Proactively set up new customer accounts in Carib Trans (online tracking/payment) and QuickBooks (for clearing services).</li><li>Customer Outreach: Contact new and existing customers to offer cargo clearing services and follow up with those who have not picked up their cargo on time.</li><li>Technical Support: Assist customers who have difficulty uploading invoices or navigating the online portal.</li><li>Reporting: Monitor temperature gauges and email readings to management as required.</li></ul>Qualifications:<ul><li>A valid Driver's License</li><li>Candidate must be able to read and write the English language (Bilingual is a plus)</li><li>Strong Excel and MS Office suite Skills</li><li>Previous customs import experience a benefit but not required with the right business demeanor</li><li>The ability to prioritize the role requires a &quot;proactive and reactive&quot; individual who can manage a high volume of tasks efficiently.</li><li>Work Location: 3219 Contant St. Thomas, Virgin Islands</li></ul>Job Type: Full-timePay: $17.00 - $20.00 per hourBenefits:<ul><li>Paid time off</li></ul>Experience:<ul><li>LOGISTICS: 1 year (Required)</li></ul>Work Location: In person

LOGISTICS, CUSTOMER RELATION AGENT

LifeGuard Health

<div><div>Job Title: Customer Support Agent &ndash; Full-time 
Location: Remote</div><div>
Company: Lifeguard Health 
</div><div>
About Lifeguard Health: 
Lifeguard Health is an innovative tech-enabled healthcare services company dedicated to improving the safety and wellness of seniors living independently. Using advanced ambient sensors and data analytics, our platform detects events such as suspected falls, prolonged inactivity, and behavioral anomalies. 
</div><div>
Our Lifeguard Alert Center (LAC) monitors these signals in real time to ensure timely responses when necessary and provide peace of mind to families and healthcare professionals. 
</div><div>
We are a fast-growing startup combining technology, compassion, and innovation to enhance the quality of life for older adults. 
</div><div>
Job Description: 
We are looking for a Full-Time Customer Support Agent to join our Lifeguard Alert Center (LAC) team. 
</div><div>
In this role, you will be responsible for monitoring alerts, supporting clients, and coordinating responses during potential safety events. 
</div><div>
This is a fully remote position, Monday to Friday, with on-call nights and weekend coverage shared on a rotating basis among three team members. 
</div><div>
Key Responsibilities:</div><ul><li>
Monitor the Lifeguard Alert Center dashboard to identify and manage alerts such as falls, inactivity, and anomalies.</li><li>
Answer incoming calls and assist clients, families, and partners.</li><li>
Contact clients, caregivers, or emergency contacts when critical alerts occur.</li><li>
Follow established escalation and safety protocols.</li><li>
Document alerts and interactions in internal systems.</li><li>
Provide first-level technical support for devices and platform issues.</li><li>
Escalate critical situations to healthcare professionals when required.</li><li>
Contribute to the improvement of operational processes and procedures.</li>
Maintain professionalism and empathy in all client interactions. 
<li>
</li></ul><div>
Qualifications:</div><ul><li>
Fluent in English required; French is an asset.</li><li>
Experience in customer support, technical support, or call center roles (2 years required).</li><li>
Ability to multitask in a fast-paced environment.</li><li>
Strong communication and empathy skills.</li><li>
Comfortable with technology and software tools.</li><li>
Experience with Microsoft 365 is a strong asset.</li>
Ability to follow procedures and handle urgent situations. 
<li>
</li></ul><div>
Why Join Lifeguard Health?</div><ul><li>
Make a real impact on the safety of seniors.</li><li>
Work in a fast-growing tech startup.</li><li>
Collaborative and supportive team.</li><li>
Opportunities for professional growth.</li>
Fully remote work environment. 
<li>
</li></ul><div>
Employment Details:</div><ul><li>
Employment Type: Full-time.</li><li>
Salary: $24 &ndash; $25 / hour.</li></ul><div></div><div> 
Benefits:</div><ul><li>
Remote work.</li><li>
Extended health care.</li><li>
Company events.</li><li>
Training and development opportunities.</li></ul> 

About Lifeguard Health: 
We believe older adults should have the support and freedom they need to live where they feel most comfortable, surrounded by what they love, for as long as possible. That&rsquo;s why we&rsquo;re on a mission to help older adults live independently at home longer&mdash;with more informed health and wellness support and less worry. Lifeguard is an innovative healthcare startup combining technology with personalized wellness oversight to support older adults living independently and promote aging in place. Our service provides proactive wellness monitoring through technology collaboration and dedicated nurses. It is designed to enhance clients' safety, increase their confidence in living independently, and offer family members peace of mind through actionable insights and timely alerts. As a fast-paced and dynamic startup, we constantly evolve, providing exciting challenges and growth opportunities for adaptable and driven team members. This is an excellent environment for those who thrive in change and are passionate about using technology to improve the wellness of older adults.</div>

Customer Support Agent - Full-Time - Remote

NetCarrier

Entry-Level Technical Support Specialist Location: Audubon, PA (On-Site) Position Type: Full-Time Starting Pay: $19&ndash;$20/hour Company: NetCarrier TelecomNetCarrier Telecom is a leading regional telecommunications provider offering voice and data solutions to small and mid-sized businesses. We&rsquo;re expanding our team and currently hiring entry-level Technical Support Specialists for our Audubon, PA office.If you're tech-savvy, customer-focused, and ready to grow your skills in a fast-paced environment, we want to hear from you!What You&rsquo;ll Do<ul><li>Respond to customer, agent, and vendor inquiries via phone and email</li><li>Work collaboratively with agents and vendors to ensure customer satisfaction</li><li>Troubleshoot voice and data connectivity issues</li><li>Create and maintain detailed trouble tickets and technical documentation</li></ul>What We&rsquo;re Looking For<ul><li>Basic IP networking skills are required &ndash; this role goes beyond typical entry-level support</li><li>Familiarity with internet-based applications (email clients, browsers, FTP) is a plus</li><li>Certifications such as A+, Network+, Security+, CCENT/CCNA are highly desirable but NOT required</li><li>Experience with Cisco IOS command-line interface is a strong advantage</li><li>Proficiency in the Windows OS is required</li><li>Working knowledge of MacOS and Linux is a plus</li><li>Strong written and verbal communication skills</li><li>Positive attitude, attention to detail, and a willingness to learn</li><li>Ability to multitask and thrive in a fast-paced environment</li><li>Previous customer service or telecom experience is a bonus</li></ul>Training ScheduleAll new hires must be available 5 days per week during the day for the first 4&ndash;6 weeks of onboarding and training.Why Join NetCarrier?<ul><li>Competitive hourly wages ($19&ndash;$20/hour)</li><li>Full benefits package</li><li>Opportunities for growth and advancement</li><li>A supportive team environment</li></ul>Ready to start your career in tech support? Submit your r&eacute;sum&eacute; to the email address below to apply!Job Type: Full-timePay: $19.00 - $20.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Technical Support Representative

Westport Properties, Inc.

<div>
 
 Job Title:
 
 IT Help Desk Support Agent
 
 
 
 Reports To:
 
 IT Manager
 
 
 
 Location:
 
 San Antonio, TX
 
 
 
 FLSA Status:
 
 Non-Exempt/Hourly
 
 
 
 Position Status:
 
 Full-Time
 
 
 
 Work Schedule:
 
 Monday - Friday 9 am - 6 pm
 
 
 
 Pay Range:
 
 $16.00 - $20.00 per hour
 
 
 
 Travel Time:
 
 may require occasional in/out of state travel
 
 
 
 Job Summary
 
 
 
 The IT Help Desk Support Agent requires a strong knowledge of computer hardware and software and proficient knowledge in troubleshooting technical problems. The IT Help Desk Support Agent will work closely with employees, management, and IT vendors with a variety of IT skills levels. A strong knowledge of computers and how they operate, which includes having a broad understanding of hardware and software, operating systems and basic computer programs is required.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Provide functional IT Support to all user levels within the Organization
 </li>
 <li>
 Provide exceptional customer service to our end-user
 </li>
 <li>
 Diagnose computer problems, networking technology issues, install software, and perform tests on computer equipment and programs
 </li>
 <li>
 Troubleshoot technical problems over the phone, remote and in-person
 </li>
 <li>
 Setup and deploy IT equipment, network equipment, monitor systems, perform maintenance
 </li>
 <li>
 Assist with drafting general IT procedures and technical documentation (i.e., tutorials, how-to-guides)
 </li>
 <li>
 Small percentage of travel may be required depending on project assignment
 </li>
 <li>
 Periodic special projects and duties may be assigned based on Company need and requirements
 </li>
 <li>
 Must be able to perform a variety of duties, often changing from one task to another, with frequent interruptions or distractions and within tight deadlines
 </li>
 <li>
 Other Duties as Assigned
 
 
 </li>
 </ul>
 
 Qualifications Required
 
 
 
 <ul>
 <li>
 Has familiarity in a technical role (i.e., Computer Repair, Systems Management, IT Support, etc.)
 </li>
 <li>
 Knowledge in matters related to: Computer Hardware, Telecommunication, Logistics, Networking
 </li>
 <li>
 Knowledge of Microsoft Windows family of Operating Systems
 </li>
 <li>
 Knowledge Microsoft Office 365
 </li>
 <li>
 Ability to understand and convey Company Policies and relevant industry standards
 </li>
 <li>
 Ability to analyze and configure data for reporting purposes
 </li>
 <li>
 Ability to handle all Department and Company matters with confidentiality and in a timely matter
 </li>
 <li>
 Ability to effectively communicate while exercising diplomacy, sound judgment and tact
 </li>
 <li>
 Ability to deal effectively with co-workers, department supervisors and managers, and other consultants and/or vendors
 </li>
 <li>
 Ability to meet deadlines on time with minimal supervision
 </li>
 <li>
 Ability to work flexible hours depending on various departmental project deadlines and/or Company sponsored programs (may include evenings and weekends)
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 General office and telephone skills are required
 </li>
 <li>
 Basic Computer Skills are required
 </li>
 <li>
 Logistics experience preferred but not required
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Exceptional organizational and prioritization skills
 </li>
 <li>
 Proactive, self-starter, goal oriented
 </li>
 <li>
 Maintain a positive attitude and composure in an IT Support role
 </li>
 <li>
 Uphold Company&rsquo;s Mission Statement and Core Values
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 High School Diploma with some college required
 </li>
 <li>
 Preferred Associate&rsquo;s and/or Bachelor&rsquo;s degree in Computer Systems or similar field
 </li>
 <li>
 IT Certification preferred but not required (CompTIA A+ certification, Microsoft Certified IT Professional, Cisco certified network associate, etc.)
 </li>
 <li>
 Relevant years of work experience and certification may substitute for degree requirement
 
 
 </li>
 </ul>
 
 Benefits For Full-Time Employees
 
 
 
 <ul>
 <li>
 $7,800 contributed annually toward health benefits: medical, dental, vision
 </li>
 <li>
 Company paid life insurance coverage &ndash; up to $50,000 per employee (basic life and AD&amp;D)
 </li>
 <li>
 401(k) plan with employer match
 </li>
 <li>
 Generous paid time off offered &ndash; earn 3 weeks per year beginning at hire date
 </li>
 <li>
 Up to 10 paid holidays
 </li>
 <li>
 Paid ongoing professional development and training
 </li>
 <li>
 Rewards and recognition
 </li>
 <li>
 Company sponsored events throughout the year (holiday parties and gifts, company picnic, team building, etc.)
 </li>
 <li>
 Potential for growth and advancement
 </li>
 <li>
 Discretionary bonus based on several factors
 
 
 </li>
 </ul>
 
 About Westport Properties
 
 
 
 Founded in 1985, Westport Properties (&ldquo;WPI&rdquo;) is an owner-operator of self storage, multifamily and industrial properties across the United States. The Company is a fully integrated operator that develops, acquires and manages its portfolio as well as providing third-party management services. As of January 2025, WPI has over 17 million square feet of self storage space under management and its total assets under management is over $3 billion with its US Storage Centers brand as well as over 650 multifamily units while employing over 600 people nationwide. WPI is a founding partner of the 501(c)3 Kure-It, a non-profit organization that raises money for underfunded cancer research, and Charity Storage, a 501(c)3 that uses vacant storage units to raise money for local charities. To date, Kure-It has raised over $15M and Charity Storage has raised over $1.2M.
 
 
 
 Disclaimer
 
 
 
 
 
 All employees must pass a post-offer, pre-hire background screening which includes a multi-state criminal check and DMV records.
 
 
 Furthermore, this job description is subject to change at any time. Nothing in this job description is meant to guarantee employment status and/or position. This job description neither restricts nor prevents management&rsquo;s right to assign and/or reassign duties and responsibilities to this job at any time of the essential functions. It does not proscribe or restrict the tasks that may be subsequently assigned
</div>

IT Help Desk Support Agent (Hybrid / San Antonio, TX)

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