technical support consultant

Cloud Genny

<p><b>Job post summary</b></p><p>Job description:</p><p>Job Description (but not limited to)</p><ul><li>Remote technical troubleshooting.</li><li>Support tickets handling.</li><li>Provide support to customers in the UK (mostly), US, Canada &amp; Australia.</li><li>Handle customer queries and provide the necessary guidance and help via call/emails and perform installations or help/train customers on software.</li><li>Liaison with the Product Development team for any issues.</li><li>Troubleshooting system and diagnosing and solving hardware or software faults.</li><li>Help prospects in resolving their issues.</li></ul><p>Required Experience:</p><ul><li>Software knowledge / Software Support.</li><li>Prior experience in a support position will be a plus.</li><li>The candidate must also possess better-than-average spoken and written English communication skills.</li><li>Must have an extrovert personality.</li><li>Good Analytical and Creative thinking skills.</li><li>Good Interpersonal and Motivational skills</li><li>Knowledge of Voice over IP will be a plus.</li></ul><p>Required Education:</p><ul><li>Computer science graduation (Mandatory)</li></ul><p>Highly Preferred Technical Skills:</p><ul><li>Knowledge about the Networks / Databases, GPRS, GPS, and VOIP.</li></ul><p>Job Industry:</p><ul><li>Software/IT industry</li></ul><p>Other Benefits:</p><ul><li>Health Insurance</li><li>Annual Leaves</li></ul><p>Pay: Rs80,000.00 - Rs150,000.00 per month</p><p>Job Type: Full-time</p><p>Work Location: In person</p><p>Job Type: Full-time</p><p>Pay: Rs80,000.00 - Rs120,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have educational background in Computer Science?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Technical Support: 1 year (Preferred)</li></ul><p>Work Location: In person</p>

Technical Support Consultant (UK & USA)

Mindware

<div>
 Date: Sep 14, 2025
 <br/>
 <br/>
 Location:
 <br/>
 <br/>
 Cairo, EG
 <br/>
 <br/>
 Company: Mindware FZ-LLC (EGY)
 <br/>
 <br/>
 Req ID: 2064
 <br/>
 <br/>
 <strong>
  Job Title
  <br/>
  <br/>
 </strong>
 Technical Consultant
 <br/>
 <br/>
 <strong>
  Job Scope
  <br/>
  <br/>
 </strong>
 The Technical Consultant is accountable for providing advice and consultancy on services related but not limited to data center and network infrastructure, business continuity, disaster recovery, information and Cyber Security. S/He designs, configures, tests and implements projects.
 <br/>
 <br/>
 <strong>
  Main Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Understand customers&rsquo; requirements and propose necessary actions and solutions
  </li>
  <li>
   Participate in the design, configuration and implementation of solutions provided to clients
  </li>
  <li>
   Take part in the development process of technical specifications related to offered solutions
  </li>
  <li>
   Implement software solutions recommending enhancements to systems and services while solving clients&rsquo; complaints and inquiries
  </li>
  <li>
   Conduct User Acceptance Test with the client on the implemented solution
  </li>
  <li>
   Create documentation including implementation, design, best practices and necessary documents
  </li>
  <li>
   Provide post implementation support for the implemented solution during the stabilization period
  </li>
  <li>
   Follow through the different solutions and implementations to ensure the company methodologies are well maintained highlighting inconsistencies when needed
  </li>
  <li>
   Participate in upgrades and programming exercises and implementations
  </li>
  <li>
   Deliver technical trainings and promote a professional image of the company at all times
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Position Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s degree in Management Information System or any other related field
 <br/>
 <br/>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 At least 5 years of relevant experience in implementing Juniper.
 <br/>
 <br/>
</div>


Technical Consultant

NUTRITION INTERNATIONAL

<div><div><div><div><b>Posted date</b></div> <div>15th September, 2025</div> <div><b>Last date to apply</b></div> <div>25th September, 2025</div>
</div><br>
<div><div><b>Country</b></div> <div>Pakistan</div> <div><b>Locations</b></div> <div>Islamabad</div>
</div><br>
<div><div><b>Category</b></div> <div>Development Sector
</div></div><br>
<div><div><b>Type</b></div> <div>Consultancy</div> <div><b>Position</b></div> <div>1</div></div></div></div><div></div>
<br><p></p><div><p><b>Background</b></p><br>
<p></p>
<p>
Nutrition International is a global nutrition organization headquartered in Ottawa, Canada. For more than 30 years, we have focused on delivering low-cost, high-impact nutrition interventions to people in need. Working alongside governments as an expert ally, we combine deep technical expertise with a flexible approach, increasing impact without increasing complexity or cost. In more than 60 countries, primarily in Asia and Africa, Nutrition International nourishes people to nourish life.</p><br>
<p></p>
<p>
Nutrition International&rsquo;s head office is in Ottawa, Canada, Country Office is in Pakistan. Nutrition International is looking for an IT Consultant to support information systems, improve the performances of current systems as well as the quality of IT support delivered to its staff in Pakistan under the technical supervision of IT Ottawa, RO. By doing so, the IT Consultant will work closely with Nutrition International staff of country office, Pakistan. The IT consultant shall be reporting to Senior Program Associate, Pakistan for administrative purposes and Technical reporting to IT Ottawa.</p><br>
<p></p>
<p><b>
Overall, Purpose / Broad Function</b></p><br>
<p></p>
<p>
The consultant will be responsible for first level support of users&rsquo; equipment as well as basic troubleshooting on the NI Pakistan systems and Networks. The IT Consultant is responsible for the effective and efficient support to staff in the Pakistan office by ensuring the proper usage of desktops, laptops, servers, printers, network devices, smartphones, software and any other IT related equipment. The consultant will liaise with our Managed IT service provider on routine maintenance (corrective and preventive), upgrades and troubleshooting as well as providing basic end-user training. In addition, the consultant will provide recommendations to the management of IT regarding the purchase of IT related equipment and services. The goal of this consultancy is to improve the overall operational efficiency and effectiveness of the Pakistan office by ensuring that staff are supported in the effective use of IT software and hardware. Also supporting the Pakistan Finance and Administration staff on the inventory and renewal of various licenses and IT equipment</p><br>
<p></p>
<p><b>
Requested Services and Tasks:</b></p><br>
<p></p>
<p>
The IT Consultant will work 5 days a week (Monday to Friday excluding National holidays during office hours).</p><br>
<p></p>
<p>
The IT Consultant responsibilities include the following tasks and services but are not limited to:</p><p><br>
Assist on IT operations and support NI Pakistan country staff as first point of contact for troubleshooting of software and hardware issues.</p>
<ul>
<li>Install, configure and troubleshoot corporate computers, printers and mobile devices.</li>
<li>Provide basic user support for NI Pakistan staff on software including MS SharePoint, Contracts DataBase (CDB), MS Dynamics GP, MS Dynamics CRM, Board, CLM, One Drive, MS Team and other Windows Server Services, MS Office 365 and other software that are being used at NI.</li>
<li>Coach staff in using hardware and software more effectively and efficiently</li>
<li>Liaise with local suppliers and support in the troubleshooting of problems regarding telephone system, Internet, fax lines, meeting rooms and other AV systems.</li>
<li>Provide required guidance helping NI Pakistan staff in the usage of IT standards. Ensure that users systems are up to date, healthy and protected.</li>
<li>Ensure NI Pakistan staff has his/her OneDrive application setup as required so that backups are including users&rsquo; files in the daily backup jobs.</li>
<li>Support in the implementation of the Disaster Recovery &amp; Business Continuity strategies when required. Ensure, daily, that local backup systems are executed as planned.</li>
<li>Work closely with ITOttawa to apply any requested modification in the NI Pakistan IT network or equipment.</li>
<li>Escalate issues with IT Ottawa or to an outsourced IT service provider as required.</li></ul><br>
<p></p>
<p><b>
Support in the management of NI&rsquo;s IT Assets (hardware and software) for both inventory and lifecycle purposes.</b></p>
<ul>
<li>Lead in the procurement process of IT assets (laptop, smartphone, accessories, licenses).</li>
<li>Track IT equipment in Pakistan office during their lifecycle as per the relevant corporate policies.</li>
<li>Update the IT assets inventory with newly procured IT equipment.</li>
<li>Ensure that equipment that has reached its end-life is replaced in a timely fashion.</li>
<li>Verify that IT equipment is procured with the relevant warranties and that warranties are applied when repair is needed.</li>
<li>Capture and track all software licenses being used in the Pakistan office.</li>
<li>Ensure that licenses and cloud subscriptions are renewed when required.</li></ul><br>
<p></p>
<p><b>
Provide the technical aspect of the on-boarding and the off-boarding of users.</b></p>
<ul>
<li>Request to IT Ottawa, RO new user account with appropriate security and distribution groups for each new staff and consultant when appropriate.</li>
<li>Setup and configure laptops, accessories, and appropriate software for new employees as per the corporate onboarding package.</li>
<li>Conduct briefing on the use of NI&rsquo;s IT systems and the IT processes for new employees.</li>
<li>Ensure that departing staff have their network and systems access discontinued, their licenses terminated or repurposed and work with Finance team to make sure that allocated equipment are timely returned.</li></ul></div><p></p>
<br><div><p>Apply By:</p>
<p>
 </p><p>Please send your technical &amp; Financial Proposal on <b>proposalspakistan@nutritionintl.org</b></p></div><p></p>

Firm For IT Support Services

Glosix

<p>Job opportunity for Software Projects Consultant at Glosix Systems</p><p>Experience: upto 2 years</p><p>Industry: IT</p><p>Positions: 2</p><p>Role: Software Projects Consultant (Support)</p><p>Job Location: Dream Gardens, Defense Road, Lahore</p><p>Salary: Negotiable.</p><p>Education: BSSE/BSCS/BCS/</p><p>Job Description</p><p>We are looking for talented, energetic and motivated candidates for the role of Projects Consultant.</p><p>Minimum qualifications and Experience:</p><p>&middot; A Bachelor's degree in Computer Science.</p><p>&middot; Experience in software project management.</p><p>&middot; Hands on experience on Project Management Tools.</p><p>&middot; Past experience in Software Quality Assurance and/or Software Development.</p><p>&middot; Plan and coordinate project schedules, goals &amp; milestones and make project assignments.</p><p>&middot; Adhere to budgets and keep projects on track for successful completion within specification</p><p>&middot; Create technical documentation as needed and report on progress of project.<br/>Kindly Mention position in subject line. Last date to apply is March 15, 2022.</p><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs90,000.00 per year</p>

Software Projects Consultant (Support)

CodeNinja

<b>Job Description:</b><br>
We are looking for an experienced OFSAA ERM Technical Consultant to support the implementation, enhancement, and maintenance of Oracle Financial Services Analytical Applications (OFSAA) for Enterprise Risk Management. The consultant will work closely with stakeholders to ensure compliance with regulatory standards such as BASEL, ICAAP, and CRA while optimizing reconciliation and risk processes.
<br><br>
<b>Responsibilities:</b><br>
<ul>
<li>Serve as a specialist in OFSAA ERM, covering BASEL, ICAAP, CRA, and Reconciliation modules.</li>
<li>Analyze existing implementations and enhance application rules.</li>
<li>Manage data loading processes including T2T, DT, and PLSQL.</li>
<li>Collaborate with risk management stakeholders to align solutions with business and regulatory requirements.</li>
</ul>
<b>Requirements:</b><br>
5+ years of experience working with OFSAA ERM modules.
<br>Strong technical expertise in BASEL, ICAAP, CRA, and Reconciliation.
<br>Hands-on experience with T2T, DT, and PLSQL.
<br>Solid understanding of risk management practices in the banking/financial sector.
<br>Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.

OFSAA ERM Technical Consultant

Bilfinger

<p></p><div><div><div><div><div><b>Job ID: </b>67309
</div></div></div></div><div><div><div><div><p>IT Support Consultant
</p></div></div></div></div><div><div><div><div>Abu Dhabi, AZ, AE, 00000
</div></div></div></div><div><div><div><div>Onsite Work<br>
</div></div></div></div><div><div><div><div><div>In the Middle East, Bilfinger is one of the leading service providers of engineering and consultancy services, project management, construction, maintenance O&amp;M and life cycle services. We enhance the efficiency of our client&rsquo;s assets, ensure a high level of availability and reduce maintenance costs. With our 4.000 employees, we are a leading German corporation where engineering excellence, safety and quality are part of our DNA. With four entities in the Middle East (Bilfinger Tebodin Middle East, Bilfinger Deutsche Babcock Emirates, Babcock Borsig Service Arabia, Babcock Borsig Steinm&uuml;ller Kuwait) and over 10 offices across the region, we offer job opportunities that allow you to utilize all your knowledge and experience. Are you looking for a chance to put your skills to their best-possible use? Then we have what you are looking for!</div><div></div><div><b><br>
Job description</b></div>
<div>
Job Title: IT support consultant</div>
<div>
Responsibilities:</div>
<ul>
<li>Perform basic problem solving and assistance on various software applications and hardware systems for users</li>
<li>Serve as the first point of contact for users seeking technical assistance over the Ticketing System.</li>
<li>Perform remote troubleshooting through diagnostic techniques and pertinent questions</li>
<li>Determine the best solution based on the issue and details provided by users</li>
<li>Direct unresolved issues to the next level of support personnel</li>
<li>Record events and problems and their resolution in logs</li>
<li>Identify and suggest possible improvements on procedures</li>
<li>Performs routine technical assistance and maintenance duties.</li>
<li>Maintains and updates record keeping system</li>
<li>Assists with tracking inventory levels of equipment and materials; performs data entry and maintenance of records.</li>
<li>Performs miscellaneous job-related duties as assigned.</li>
</ul>
<div>Requirements and skills</div>
<ul>
<li>0-3 years of experience as an IT support consultant.</li>
<li>Working knowledge of MS office products, software installations and IT hardware</li>
<li>Good understanding of computer systems, mobile devices and other tech products</li>
<li>Ability to diagnose and resolve basic technical issues</li>
<li>Proficiency in English,</li>
<li>Excellent communication skills</li>
<li>Customer-oriented and cool-tempered</li>
<li>Bachelor&rsquo;s degree or Diploma in IT, Computer Science or relevant field</li></ul><br>
<div></div>
<div>
To apply, please submit your CV in English through the system, containing as a minimum your contact details, education level, relevant experience and earliest possible start date.</div>
<div>
Any applicant must be aware that the selection of candidates is at the sole discretion of the employer. Applicants will not receive any communication unless they are selected for an interview. Only applicants that have responded to vacancies through the online form will be considered.</div><br>
</div></div></div></div><div><div><div><div>Tebodin Middle East Ltd.
</div></div></div></div><div><div><div><div>Information Technology
</div></div></div></div><div><div><div><div>Permanent
</div></div></div></div><div><div><div><div>Associate's degree</div></div></div></div></div><p></p>

IT Support Consultant

AstrumAI

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  AstrumAI is a technology company based in London, specializing in Artificial Intelligence, machine learning, and custom software development. We provide scalable solutions to startups and enterprises, helping them enhance efficiency, automate complex processes, and craft tailored digital products. Our expert team transforms innovative concepts into high-performance systems for meaningful impact. We excel in AI solutions, web and mobile app development, workflow automation, enterprise software integration, and real-time data insights. AstrumAI is committed to performance, reliability, and growth, serving a global clientele with agile, transparent, and collaborative strategies.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  This is a full-time, on-site role for a SAP Technical Consultant based in Lahore. The SAP Technical Consultant will be responsible for providing expert consultation on SAP products, handling IDoc integrations, analyzing and optimizing business processes, and ensuring seamless integration with other enterprise systems. Daily tasks include configuring and customizing SAP modules, developing technical specifications, troubleshooting technical issues, and providing ongoing support and training to users.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Strong expertise in SAP Products and IDoc management
  </li>
  <li>
   Experience with SAP S4/HANA, BAP, ABAP, CPI and Fiori
  </li>
  <li>
   Experience in Business Process analysis and optimization
  </li>
  <li>
   Skills in system Integration and seamless connectivity
  </li>
  <li>
   Excellent consulting and communication skills
  </li>
  <li>
   Ability to work independently and collaborate with cross-functional teams
  </li>
  <li>
   Bachelor's degree in Information Technology, Computer Science, or related field
  </li>
  <li>
   Relevant SAP certification is a plus
  </li>
  <li>
   Experience in AI and machine learning applications is desirable
  </li>
 </ul>
</div>


SAP Technical Consultant

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