technical support consultant

<div>ADP is hiring a GlobalView(GV) Technical Support Consultant. In this position you will be responsible for ensuring the Payroll Specialists are applying consistent methodologies and meeting GlobalView's Service Level Agreement. You will work to ensure activities are performed in a manner that meets ADP and/or client requirements while adhering to ADP standards. You will as needed review and define methodologies or processes and ensure Payroll Specialists are trained following GV requirements, including stellar service. 
 
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. 
 
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, &amp; Social Responsibility. 
 
RESPONSIBILITIES:
<ul><li>Support level / tier3
</li><li>Ensure that the implementation teams deliver work that is defect-free and in compliance with the template</li>
<li>Ensure ongoing coordination:</li>
<li><ul><li>With Application tier3 Support and Payroll Production process owners / leads (knowledge sharing, best practices, talent management, shared contribution to FAQs and knowledge management database)</li>
<li>With counterpart in Shared Service Center (knowledge sharing, best practices)</li>
</ul></li></ul><ul><li>Work with GES team, subject matter experts and Team Leads to assure implementing training for country specifics and readiness for onboarding new clients</li>
<li>Mentor new team members coming onboard</li>
<li>Lead the DRIEM Team (Data, Report, Interface, Enhancement Management Team) methodology and processes</li>
<li>For all upcoming new go-lives, engage adequate resources from DRIEM Team to work with implementation and thus having a smooth and seamless transition</li>
<li>Manage projects not managed by Project Services</li>
<li>Manage client escalations and urgent/critical tickets to provide stellar service to clients</li>
<li>Act as back-up for manager when out of office to ensure day-to-day processes are being performed as usual</li>
<li>Manage/create root cause analyses (RCAs) for highly escalated issues and provide best practices</li>
<li>Act as subject matter expert for all the connectors (such as Oracle, Workday) and provide adequate solution to the client</li>
<li>Create and maintain documentation on the knowledge management site, which will be shared across all teams</li>
<li>Work with our Loyalty Manager for any post go-live issues (for new clients) to improve the process for other new clients</li>
<li>Serve as team player and assist all our team members for any technical / non-technical / process / functional-related questions or queries</li>
<li>Perform other related duties as assigned</li>
<li>Participate as required in cross regional activities, workshops etc. aiming at sharing and improving on current processes and practices</li>
</ul>REQUIRED QUALIFICATIONS:
<ul><li>At least 5 years of experience leading payroll support teams</li>
<li>Experience in deploying process across multiple teams</li>
<li>SAP CRM or knowledge and practice of other Client Relationship Management (CRM) tools</li>
<li>Excellent understanding and practice of payroll processing procedures</li>
<li>Fluency in English (oral and written)</li>
</ul>PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
<ul><li>Strong client service orientation</li>
<li>Good analytical skills</li>
<li>Ability to work in a team environment</li>
<li>Excellent verbal and written communication skills</li>
<li>Strong initiative and enthusiasm</li>
<li>PC literate (Windows, Excel, Word)</li>
<li>Very good understanding of ADP applications, payroll procedures</li>
</ul>Knowledge of ADP Interfaces and Connectors Preferred
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion &amp; Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP&rsquo;s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP&rsquo;s culture and our full set of values.</div>

Client Technical Support Consultant III

Aria Holding

<div>
 
 We have a requirement for a consultant to oversee our
 
 HR automation and AI-related
 
 projects.
 
 
 
 
 
 The ideal candidate should have a
 
 strong background in HR and ERP systems
 
 , particularly in
 
 managing project workflows and business requirements.
 
 He will work closely with our HR team to assess our services, coordinate with the ERP team, and identify implementation needs and priorities.
 
 
 
 
 
 This role will serve as the primary liaison between our department, the ERP team, and the automation/AI team supplier.
 
 
 
 
 
 
 Please find below the job description:
 
 
 
 
 
 
 
 Position: Technical Consultant (Freelance &ndash; 6-Month Contract)
 
 
 
 Technical Consultant to support and oversee key HR projects, including ERP implementation, AI-driven automation, and the digital transformation of HR services.
 
 
 
 Candidate Requirements:
 
 
 <ul>
 <li>
 Proven experience with ERP systems, preferably Microsoft Dynamics 365
 </li>
 <li>
 Solid background in HR projects, especially automation and AI tools
 </li>
 <li>
 Ability to manage and supervise automation and AI initiatives
 </li>
 <li>
 Fluent in Arabic and English (spoken and written)
 </li>
 <li>
 Strong understanding of HR workflows and technology integration
 </li>
 </ul>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead and supervise AI and automation projects within the HR department
 </li>
 <li>
 Ensure alignment between HR operations and ERP configurations
 </li>
 <li>
 Collaborate with HR and technical teams to implement effective solutions
 </li>
 <li>
 Track project progress, manage risks, and report updates to management
 </li>
 </ul>
 
 
 Contract Terms:
 
 
 <ul>
 <li>
 Duration:
 
 6 months
 
 </li>
 <li>
 Monthly Salary:
 
 QAR 12,000 &ndash; 14,000 based on experience
 
 </li>
 </ul>
 
 
</div>

Technical Consultant - HR Automation (Arabic)

Genpact

<div><div><div>Ready to build the future with AI? 
At Genpact, we don&rsquo;t just keep up with technology&mdash;we set the pace. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges. 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquo;s possible, this is your moment. 
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions &ndash; we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 
Inviting applications for the role of Principal Consultant&ndash;Application Support L2! 
In this role, you will be a part of the Cora support team who will take ownership of customer issues reported and see problems through to resolution. 
Responsibilities 
<ul><li>Take ownership of customer issues reported and see problems through to resolution.</li><li>Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.</li><li>Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.</li><li>Provide prompt and accurate feedback to customers.</li><li>Ensure proper recording and closure of all issues.</li><li>Prepare accurate and timely reports.</li><li>Post patching issue, this gets more people to apply for job role resolution. Provide and document RCA &amp; corrective actions on repetitive issues for a permanent fix, Provide Guidance and Support to other IT Team Knowledge Management processes; Provide resolution notes for new issues or work-around; keep team members and team lead aware of changes. Build, develop &amp; maintain updated user self-help documentation and quick reference guides for frequently asked questions about the application.</li><li>Enable the users to handle activities on their own.</li><li>Experience on the Audit controls like ISO20, CMMI, SOC compliance</li><li>Adequate experience on the usage of MS excel &amp; MS Word</li></ul>
Qualifications we seek in you! 
Minimum Qualifications 
<ul><li>Bachelor's/Graduation/Equivalent Preferred qualifications.</li></ul>
Preferred Qualifications/ Skills 
<ul><li>Good Understanding of Salesforce platform (Advanced Admin and Code level understanding)</li><li>Hands on experience in Prompt Engineering/Re-engineering.</li><li>Deep understanding on Generative AI and Agentic AI.</li><li>Basis understanding on Azure Open AI, associated tools and components.</li><li>Basic understanding on Grafana Dashboards creation.</li><li>Ability to deal with ambiguity and define approaches to bring unfocused issues to resolution.</li><li>Excellent customer-facing skills that include conducting compelling technical briefing &amp; demonstrations including critical issues, status reports, and resolving impediments. The person should have the technical capability to troubleshoot applications, implement new technologies and articulate the solutions to the customer.</li><li>Ensures project issues are raised on time and resolved at the appropriate levels. Keeps project or delivery teams informed of the overall status.</li><li>Ability to drive compliance &amp; process adherence.</li></ul></div>
<div>
Why join Genpact? 
<ul><li>Lead AI-first transformation &ndash; Build and scale AI solutions that redefine industries</li><li>Make an impact &ndash; Drive change for global enterprises and solve business challenges that matter</li><li>Accelerate your career&mdash;Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills</li><li>Grow with the best &ndash; Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace</li><li>Committed to ethical AI &ndash; Work in an environment where governance, transparency, and security are at the core of everything we build</li><li>Thrive in a values-driven culture &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</li></ul>
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let&rsquo;s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. 
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</div></div> 
JobPrincipal Consultant
Primary LocationIndia-Pune
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingAug 21, 2025, 12:27:39 AM
Unposting DateOngoing
Master Skills ListDigital
Job CategoryFull Time</div>

Principal Consultant–Application Support L2

Northstar Cafe

Odoo Functional Consultant (with Technical Skills)Location: Defence Mor, Walton Road, LahoreShift Timing: 7:00 PM &ndash; 5:00 AMExperience: 1.5 to 2 Years (Minimum)Salary Range: PKR 75,000 &ndash; 100,000/monthApply At: hr@biztekapps.comJob Overview:Biztek Apps is looking for an experienced Odoo Functional Consultant with strong technical capabilities and hands-on experience in Odoo. The ideal candidate should have an in-depth understanding of functional business processes and the ability to customize, develop, and deploy Odoo modules, especially Accounting, Sales, Inventory, and Purchase.Key Functional Responsibilities:<ul><li>Gather business requirements and translate them into technical and functional solutions within Odoo.</li><li>Implement and support core modules: Accounting, Sales, Inventory, Purchase.</li><li>Conduct gap analysis and offer appropriate Odoo-based process enhancements.</li><li>Train end users and prepare documentation/user manuals.</li><li>Test modules thoroughly to ensure performance and reliability.</li></ul>Key Technical Responsibilities:<ul><li>Develop custom Odoo modules and modify existing ones using Python and Odoo ORM.</li><li>Create and manage custom reports using QWeb/XML and Excel exports.</li><li>Design and implement workflows, automated actions, and scheduled tasks.</li><li>Integrate third-party APIs and external systems as needed.</li><li>Debug issues in server logs, write efficient code, and ensure optimal system performance.</li><li>Perform upgrades and migrations between Odoo versions (especially to/from v17).</li></ul>Required Skills &amp; Experience:<ul><li>1.5&ndash;2 years of hands-on experience with Odoo in both functional and technical roles.</li><li>Strong command over Python, XML, PostgreSQL, and Odoo ORM/API.</li><li>Experience working on Accounting, Inventory, Purchase, and Sales modules.</li><li>Familiar with Linux-based environments, Git, and Odoo.sh (optional but preferred).</li><li>Ability to troubleshoot, test, and optimize code independently.</li><li>Strong communication skills with the ability to explain technical details to non-technical users.</li><li>Must be available for on-site night shift (7 PM &ndash; 5 AM) in Lahore.</li></ul>Why Join Us?<ul><li>Competitive salary based on skills and experience</li><li>Exposure to international clients and real business challenges</li><li>Supportive team environment with growth opportunities</li><li>Work with latest Odoo version and custom enterprise solutions</li></ul>How to Apply:Send your updated resume to hr@biztekapps.com with the subject line:&ldquo;Application &ndash; Odoo Functional Consultant &ndash; Night Shift&rdquo;Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>This is an onsite, night-shift position. Please apply only if you are comfortable working night shifts.</li></ul>Experience:<ul><li>Odoo techno functional: 1 year (Required)</li></ul>Work Location: In person

Odoo Functional Consultant (with Technical Skills)

Mindware

<div>
 
 The Technical Consultant is accountable for providing advice and consultancy on services related but not limited to data center and network infrastructure, business continuity, disaster recovery, information and Cyber Security. S/He designs, configures, tests and implements projects.
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Understand customers&rsquo; requirements and propose necessary actions and solutions
 </li>
 <li>
 Participate in the design, configuration and implementation of solutions provided to clients
 </li>
 <li>
 Take part in the development process of technical specifications related to offered solutions
 </li>
 <li>
 Implement software solutions recommending enhancements to systems and services while solving clients&rsquo; complaints and inquiries
 </li>
 <li>
 Conduct User Acceptance Test with the client on the implemented solution
 </li>
 <li>
 Create documentation including implementation, design, best practices and necessary documents
 </li>
 <li>
 Provide post implementation support for the implemented solution during the stabilization period
 </li>
 <li>
 Follow through the different solutions and implementations to ensure the company methodologies are well maintained highlighting inconsistencies when needed
 </li>
 <li>
 Participate in upgrades and programming exercises and implementations
 </li>
 <li>
 Deliver technical trainings and promote a professional image of the company at all times
 </li>
 </ul>
 
 
 
 
 
 
 Requirements:
 
 
 
 
 Bachelor&rsquo;s degree in Management Information System or any other related field
 
 
 At least 5 years of relevant experience in implementing Juniper.
 
</div>

Technical Consultant

DigiTalent Solutions

Job Title: NetSuite Functional ConsultantJob Location: RemoteJob Nature: Part-TimeShift: Night ShiftJob Summary:We are seeking a highly skilled NetSuite Functional Consultant to lead the configuration, customization, and implementation of NetSuite ERP solutions.Responsibilities:- Implement and configure NetSuite modules based on business requirements- Gather, analyze, and document business processes to align with NetSuite capabilities- Customize workflows, scripts, reports, dashboards, and saved searches in NetSuite- Manage and support NetSuite financials, supply chain, procurement, and CRM functionalities- Provide training and documentation for end-users and internal teams- Work with technical teams to integrate NetSuite with third-party applications- Assist in NetSuite data migration, testing, and validation- Troubleshoot and resolve system issues, ensuring optimal system performance- Stay updated on NetSuite releases and best practices, providing recommendations for enhancementsRequirements:- Bachelor's degree in Accounting, Finance, Information Systems, or related field- 3+ years of experience in NetSuite configuration, implementation, and administration- Strong understanding of NetSuite modules, including financials, inventory, procurement, and CRM- Experience in SuiteFlow, SuiteScript, SuiteAnalytics, and SuiteTalk (API integration)- Knowledge of NetSuite reporting tools, saved searches, and dashboards- Strong problem-solving and analytical skills with attention to detail- Ability to communicate with stakeholders and translate business needs into NetSuite solutions- Experience in data migration and ERP implementation methodologies- NetSuite certifications (NetSuite Administrator, NetSuite ERP Consultant) are a plusNice to Have:- Experience in NetSuite integrations with third-party applications (Salesforce, Shopify, etc.)- Familiarity with SuiteScript 1.0/2.0 for customization- Background in finance or accounting for better understanding of ERP functionalitiesJob Type: Part-timePay: Up to Rs250,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: Remote

Netsuite Functional Consultant (Remote)

AlphaBOLD

<div>
 
 
 Job Summary:
 
 
 
 We are seeking a dynamic and experienced Techno-Functional Consultant specializing in Microsoft Dynamics 365 CRM. This role bridges the gap between business needs and technical solutions combining hands-on system configuration and development with client-facing functional consulting. The ideal candidate will possess strong business acumen, deep technical expertise, and the communication skills necessary to deliver high-quality CRM implementations and support.
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Lead and facilitate requirements gathering sessions with stakeholders to understand business needs and translate them into functional specifications.
 
 </li>
 <li>
 Conduct workshops, client meetings, and system demos throughout the project lifecycle.
 </li>
 <li>
 Deliver professional consulting services during Dynamics CRM implementations and support engagements.
 </li>
 <li>
 Provide user training and end-user support to ensure adoption and system success.
 </li>
 <li>
 Prepare functional documentation including use cases, business process flows, and solution design documents.
 </li>
 <li>
 Assist in business process analysis, reengineering, and optimization using Dynamics CRM capabilities.
 </li>
 <li>
 Act as the primary liaison between business users and technical teams.
 </li>
 <li>
 Design, customize, and implement Dynamics 365 CRM solutions including configuration of entities, workflows, business process flows, forms, and dashboards.
 </li>
 <li>
 Develop custom plugins, workflows, and integrations using C#, .NET, JavaScript, Power Automate, and Power Apps.
 </li>
 <li>
 Work on Dynamics CRM development including Web Resources, SSRS reports, and custom connectors.
 </li>
 <li>
 Integrate Dynamics CRM with other Microsoft products and third-party applications.
 </li>
 <li>
 Perform data migration, cleansing, and integration using tools like Kingsway Soft or Informatica.
 </li>
 <li>
 Provide performance tuning, troubleshooting, and ongoing technical support.
 </li>
 <li>
 Participate in solution architecture design and contribute to best practices.
 </li>
 </ul>
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in computer science, Information Technology, or related field (master's degree is a plus).
 </li>
 <li>
 4+ years of hands-on experience with Microsoft Dynamics 365 CRM (both on-premises and cloud versions).
 </li>
 <li>
 Strong experience in .NET, C#, JavaScript, SQL Server, and web technologies.
 </li>
 <li>
 Experience working with Dynamics 365 Dataverse, APIs, and Azure integrations.
 </li>
 <li>
 Proficient in using development tools such as Visual Studio, TFS, Git, or Azure DevOps.
 </li>
 <li>
 Familiarity with Agile methodology and DevOps practices.
 </li>
 </ul>
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Microsoft certifications such as PL-200, MB-210, or Dynamics 365 Functional Consultant certifications.
 </li>
 <li>
 Experience with the wider Microsoft Dynamics stack (AX, GP, Business Central).
 </li>
 <li>
 Exposure to Power Platform components such as Power Pages, Power Virtual Agents, and Power Apps Component Framework (PCF).
 </li>
 <li>
 Experience supporting 3rd-party add-ons or ISV solutions integrated with CRM.
 </li>
 </ul>
 
 
 
 
 Core Competencies:
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent communication and presentation skills with the ability to interact effectively with business and technical stakeholders.
 </li>
 <li>
 Ability to manage and deliver multiple tasks/projects independently or as part of a remote/distributed team.
 </li>
 <li>
 Strong initiative and ownership of solution delivery and client success.
 </li>
 </ul>
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Competitive salary and benefits
 </li>
 <li>
 Dollar Pegging
 </li>
 <li>
 Internet and Gym Reimbursements.
 </li>
 <li>
 Company Sponsored Subsidized Lunch
 </li>
 <li>
 Paid holidays and vacations.
 </li>
 <li>
 Medical outpatient reimbursement and inpatient facility.
 </li>
 <li>
 Opportunities to make a difference in a small, yet highly productive environment.
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 Employee Centric Benefits and Policies
 </li>
 <li>
 Company sponsored certifications
 </li>
 <li>
 5 Year service reward
 </li>
 <li>
 US-H1 Visa Offering
 </li>
 </ul>
</div>

CRM Mid Level Consultant - Techno-Functional

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