technical support consultant

Wipro

<b>Job Title:</b> TECHNO FUNCTIONAL CONSULTANT L1
<br><b>City:</b> Pune
<br><b>State/Province:</b> Maharashtra
<br><b>Posting Start Date:</b> 8/29/26
<br><b>Wipro Limited (NYSE:</b> WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
<br><br>
Role Purpose
<br><br>
The purpose of this role is to bridge client's functional and technical requirements at the module level by assisting in outlining technical specifications, performing basic configuration, and troubleshooting initial system issues.
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Areas of ResponsibilityÂ Â Â Â Â Â Â Â Â
<br><br>
Requirement Gathering-Understand the functional requirements and assist in translating these into technical specifications.
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Configuration and Customisation-"Assist in performing coding, configuration, and minor customisations as per defined design and development standards."
<br><br>
Technology Harmonisation-Support integration testing by validating interface behaviour and identifying basic issues.
<br><br>
Troubleshooting and optimisation-Support troubleshooting activities and help resolve basic technical issues related to performance or configuration of a specific module.
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Documentation-Assist in preparing user documentation, configuration notes, and testing artefacts for a specific module.
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<br><b>Mandatory Skills:</b> AI Consulting Product Management .
<br><br>
<b>Experience:</b> 5-8 Years .
<br><br>
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

TECHNO FUNCTIONAL CONSULTANT L1

Blue Yonder

<div><p>&quot;Our current technical environment:</p><p>
 Software: Core Java, PLSQL and Extjs</p><p>
What you&rsquo;ll do:</p><p>
 Understand business objectives and develop mods based on the requirement.</p><p>
 Develop the Mods and Perform Custom Code Uplift based on Technical Design Documents provided by the Leads.</p><p>
 Align Development and review tasks with Blue Yonder BY WMS Guidelines.</p><p>
 Ensure all deliverables, including code and documentation, undergo peer reviews.</p><p>
 Perform risk assessments, prepare quotes, and define high-level functional and technical approaches for new software changes based on alignment with Dev Lead.</p><p>
 Investigate, triage, and resolve defects and issues, providing code fixes and unit testing in compliance with defined SLAs.</p><p>
 Provide on-site or remote support for go-live activities, dry runs, testing, and other deploymentrelated needs and work during customer time zones.</p><p>
 Coordinate and deliver product or solution demonstrations to clients.</p><p>
What we are looking for:</p><p>
 Bachelor's degree (or equivalent) in Computer Science or Engineering or other relevant disciplines (MCA, MSc in Computer Science etc.)</p><p>
 Total Experience &ndash; 3 yrs to 5 yrs</p><p>
 Strong expertise in Java, ExtJS, PLSQL</p><p>
 Prior experience with Blue Yonder / JDA / Red Prairie WMS or other WMS platforms is an added advantage.</p><p>
 Experience in test management and test execution.</p><p>
 Familiarity with Agile development methodologies.</p><p>
 Use of AI Tools-Cursor AI, Replit AI, GitHub, Copilot</p><p>
 In-depth knowledge of software development best practices, build processes, IDEs, and database tools (e.g., SQL Developer, SQL Management Studio).</p><p>
 Strong experience with source code control systems such as GitHub, Jenkins&hellip;</p><p>
 Proficiency in working with Windows, Linux, and Unix operating systems, including commandline usage.</p><p>
 Working knowledge of JIRA for issue and project tracking.</p><p>
 Ability to evaluate competing solutions and make informed decisions to achieve optimal outcomes.</p><p>
 Willingness to take ownership of end-to-end project delivery and provide technical guidance to assigned engineers.</p><p>
 Confidence in making suggestions and recommendations for continuous improvement.</p><p>
 Excellent written and verbal communication skills, with the ability to build strong professional relationships.</p><p>
 Strong collaboration skills to work effectively with cross-functional teams and ensure seamless information flow.</p><p>
 Proactively seeks assistance and feedback when appropriate to improve outcomes.</p><p>
 Demonstrates consistent behavior aligned with Blue Yonder standards, values, and best practices.&quot;</p><p></p><p><b>
Our Values</b></p><p><br>
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success &ndash; and the success of our customers. Does your heart beat like ours? Find out here: Core Values</p><p></p><p>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</p></div>

Job Description Summary Technical Consultant Int - WMS, Java, PLSQL

Invinity Energy Systems

<div><p>Invinity Energy Systems plc (AIM: IES) is a world-leading manufacturer of vanadium flow batteries for energy storage. Built in our factories in the UK and Canada, the Company's proven, commercialised, longer duration energy storage technology has been deployed at scale and dispatched gigawatt-hours of electricity for customers across the world.</p>
<p>
Invinity's safe, scalable and durable battery technology is a trusted and safer alternative to lithium-ion batteries. Endurium VFBs are engineered for heavy-duty, high throughput applications, they don't wear out, cannot catch fire and are designed to be operated for 30 years or more. Our products address the challenges of our global energy system, unlocking the power of renewable generation by delivering energy storage without limits.</p><div></div><p><b><br>
Responsibilities</b></p>
<ul><li>Commission deployed systems around the world, either onsite or remotely, and supports and trains others to perform this function safely and efficiently.</li></ul>
<ul><li>Respond to issues escalated by field engineers, technicians, support partners, and customer support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro-mechanical equipment that includes computers, software and controls systems.</li></ul>
<ul><li>Perform system analysis and development activities to address operational issues. This will involve complex data analysis, O&amp;M and operational reviews, and problem solving, often self-directed.</li></ul>
<ul><li>Develop and deliver training for internal personnel, customers and support partners, all of which may require domestic/international travel.</li></ul>
<ul><li>Develop data analysis standards including the monitoring and assessment of system operational data to determine current and emerging issues, identifying and implementing operational optimisation strategies, and defining implementation actions to address these.</li></ul>
<ul><li>Engage with customers on operational issues to drive system availability and operational optimisation.</li></ul>
<ul><li>Support, and in some cases lead, sustainment activities of earlier-generation systems and components to improve performance and maintainability.</li></ul>
<ul><li>Monitor systems in the field and provides technical support assistance. Clear and concise communication methods are required, both written and verbal, to ensure field engineers, engineering teams and customers receive and understand the relevant technical support and safety guidance.</li></ul>
<ul><li>Support and engage in continuous improvement activities across the business. Identify, capture, document, and implement technical and process improvements within the Customer Operations group.</li></ul>
<ul><li>Maintain good relationships with customers, and technical and managerial staff at all customer sites.</li></ul>
<ul><li>Must be able and willing to travel and work at global offices and customer sites often at short notice. While uncommon, travel for up to four weeks may be required. Approx 30% travel is expected potentially more.</li></ul>
<ul><li>Other tasks as required and as reasonable across customer sites and Invinity premises.</li></ul>
<h3 class="jobSectionHeader"><b>
Essential experience, skills, and qualifications</b></h3><br>
<p></p>
<ul><li>Bachelor&rsquo;s degree in electrical, computer, or mechanical engineering</li></ul>
<ul><li>Ability to work safely and follow documented procedures; strong competence using hand tools or ability to learn</li></ul>
<ul><li>Potential to produce thorough and accurate analyses, O&amp;M procedures, root cause and corrective actions reports, and other supporting documentation and procedures</li></ul>
<ul><li>Proficiency in data analysis and programming (i.e. Python, Pandas, Bash, PowerShell)</li></ul>
<p>
We are unable to provide Sponsorship for this role and you must have the Right to Work in the United Kingdom</p><br>
<p></p>
<p>
NOTE: due to the nature of the role you should be able to stand and lift on occasion and be able to drive</p><br>
<p></p>
<p><b>
Desirable or willing to learn</b></p>
<ul><li>Any experienced in commissioning, maintaining and troubleshooting of battery energy storage systems</li></ul>
<ul><li>Customer-facing experience</li></ul>
<ul><li>Understanding of renewable energy generation, inverter/rectifier systems, or energy storage</li></ul>
<ul><li>Understanding of commissioning of electrical and mechanical equipment</li></ul>
<ul><li>Familiarity with industrial communications protocols and networks (i.e. Modbus RTU/TCP, CAN bus, TCP/IP networks, fibre optics, etc)</li></ul><p></p><div><br>
Invinity Energy Systems is small enough that every team member plays a critical role in our daily business, but large enough to participate in landmark clean energy projects around the world. With its exposure to our most impactful emerging products, this role will be critical in us delivering on those opportunities. If you are great at what you do, willing to engage with our dedicated, collaborative culture, and motivated by taking on and delivering against some of the biggest opportunities in energy today, we&rsquo;d love to hear from you.</div><br>
<div></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Technical Support Engineer ( Graduate Level)

Microsoft

<div><b>Overview</b><p><br>
MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.</p><p>
Within MCAPS - Core, the Customer Service &amp; Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft&rsquo;s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.</p><p>
We are looking for an individual who is a service delivery focused subject matter expert. You will be responsible for frontline engineer or delivery partner support staff technical readiness and process compliance. You will provide in-depth technical &amp; subject matter expertise for one or more products, services, or scenarios all while driving delivery excellence in a collaborative environment to achieve superior customer outcomes. Your primary accountability is to the support staff and managers on the teams you work with. This opportunity enables and promotes career growth as a recognized technical SME.</p><p>
Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><b><br>
Responsibilities</b><ul><li><br>
Team Readiness &amp; Development: You will ensure timely case resolution by driving engineer readiness based on skills-gap analysis and product needs.</li><li>Case Management (Delivery Excellence): You will perform case reviews and customer wellness checks; ensure process compliance and progression of cases to help solve increasingly complex technical issues.</li><li>Managing Collaborative Activities: Mentor engineers to be more effective collaborators (cross-team and cross-technologies/lines of business).</li><li>Supportability Activities: You will contribute to customer self-help and volume deflection initiatives through activities like input on top pain areas and producing troubleshooting guides/readiness content to help with volume deflection.</li><li>Process Improvement: Collaborate with stakeholder teams to provide product and process improvement feedback.</li></ul><b><br>
Qualifications</b><p><br>
Required Qualifications:<br>
Bachelor's Degree in Information Technology (IT), Computer Science, Business Administration, Electrical Engineering, or Business Leadership AND 3+ years system development, network operations, software support, IT, consulting or technical troubleshooting experience<br>
 OR 4+ years system development, network operations, software support, IT, consulting or technical troubleshooting experience OR equivalent experience<br>
 OR equivalent experience<br>
3+ years of prior product, customer support and/or technical support experience</p><p><br>
Language Qualification<br>
English Language: fluent in reading, writing and speaking.</p><p>
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.</p><br>
<br>
<p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><p></p><p><br>
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process<b>.</b></p></div>

Technical Support Advisory

Genpact

<div>Technical Associate - Application Support<p></p><p><b>
Ready to turn bold ideas into real-world impact?</b><br>
 At Genpact, we don&rsquo;t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we&rsquo;re at the forefront of it. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges.<br>
<br>
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquo;s possible, this is your moment.<br>
<br>
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world&rsquo;s leading enterprises.<br>
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.</p><p></p><p><b>
Job Description</b></p><p><b>
About the Role</b></p><p>
We are seeking a <b>hands-on Frontend Engineer</b> with strong expertise in <b>React</b> and modern web technologies to build scalable, performant, and intuitive user interfaces. You will be responsible for developing front-end features for <b>GenAI-powered applications</b>, ensuring seamless integration with backend APIs, and driving best practices in <b>UI/UX and performance optimization</b>.</p><p>
This role is ideal for engineers passionate about <b>building scalable web apps</b> and contributing to <b>innovative AI-enabled enterprise platforms</b>.</p><p><b>
Key Responsibilities</b></p><ul><li><b>
Frontend Development</b></li><li>
Design and build responsive, user-friendly web applications using <b>React</b> and related libraries/frameworks.</li><li>
Integrate frontend applications with <b>Python/FastAPI backends</b> and APIs.</li><li>
Ensure high performance, scalability, and maintainability of the codebase.</li><li><b>
Application Architecture &amp; Scalability</b></li><li>
Implement reusable components, state management and modular design.</li><li>
Apply performance optimization techniques for large-scale applications.</li><li>
Ensure frontend follows <b>best practices in security, accessibility, and cross-browser compatibility</b>.</li><li><b>
Collaboration &amp; Agile Execution</b></li><li>
Work closely with backend engineers, squad leads, and designers to deliver end-to-end features.</li><li>
Participate in requirement discussions, sprint planning, and code reviews.</li><li><b>
Quality &amp; Testing</b></li><li>
Write <b>unit and integration tests</b> for frontend components (Jest, React Testing Library).</li><li>
Ensure frontend delivery meets defined <b>acceptance criteria and quality benchmarks</b>.</li><li>
Support QA engineers during functional and regression testing cycles.</li></ul><p><b>
Required Skills &amp; Experience</b></p><ul><li><b>
Technical Expertise (Hands-On)</b></li><li>
Experience in frontend engineering with strong proficiency in React.</li><li>
Experience with state management libraries .</li><li>
Strong knowledge of API integration, JSON handling, and async data flows.</li><li>
Experience in scaling frontend applications (modular design, performance tuning, caching strategies).</li><li><b>
Additional Skills</b></li><li>
Exposure to GenAI-based applications (LLM integration, AI-driven UIs) is a plus.</li><li>
Familiarity with AWS services (CloudFront, S3 hosting, API Gateway integration).</li><li>
Understanding of CI/CD pipelines for frontend deployments.</li></ul><p></p><p><b>
Qualifications</b></p>
Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering<p></p><p><b>
Certifications</b></p>
Cisco Certified Network Associate (CCNA) - Netmetrix SolutionNetmetrix Solution, Oracle Certified Implementation Specialist (Oracle Cloud) - OracleOracle<p></p><p><b>
Required Skills</b></p>
Agile Methodology, Collaboration Tools, Design Thinking, Inclusion, ITIL Framework, ITIL Practices, Microsoft Access VBA, Personal Effectiveness, Process Automations, Release Management, Robotic Process Automation, Technical Support, Unix Shell Scripting<p></p><p><b>
Language</b></p>
English<p></p><p><b>
Language Proficiency -
</b></p>Proficient - C2<p></p><p><b>
Additional Job Location -
</b></p><p></p><p><b>Job Type</b></p>
Regular<p></p><p><b>
Master Skill List -
</b></p>Application Support<p></p><p><b>
Remote Type -
</b></p>Hybrid<p></p><p><b>
Work Shift -
</b></p>Flex Time (India)<p></p><div><b>
Why join Genpact?</b><br>
<ul><li><b>Lead AI-powered transformation</b> &ndash; Drive innovation and solve real-world business challenges that matter</li><li><b>Make an impact </b>&ndash; Help global enterprises solve business challenges that matter</li><li><b>Accelerate your career</b> &ndash; Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead</li><li><b>Work with the best</b> &ndash; Join 140,000+ bold thinkers and problem-solvers who push boundaries every day</li><li><b>Thrive in a values-driven culture</b> &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</li></ul>
<br>
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.<br>
Let&rsquo;s build tomorrow together.<br>
<br>
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.<br>
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</div></div>

Technical Associate - Application Support 5B

General Dynamics Information Technology

<div></div><div><div><div>Clearance Level
<div>Top Secret/SCI</div>
</div><div></div><div>Category
<div>SCA</div>
</div><div></div><div>Location
<div>Fort Meade, Maryland</div>
<i>(</i><i>Onsite Workplace</i><i>)</i>
</div><div>
</div></div><div><div>Key Skills For Success
</div><div><p>Active Directory (AD)</p>
</div><div><p>Computer Literacy</p>
</div><div><p>Help Desk Support</p>
</div></div><div></div><div><div><div><div><div><div>
</div></div></div><div><h5 class="jobSectionHeader"><b>REQ#:</b><b> </b><b>RQ226860</b></h5>
<h5 class="jobSectionHeader"><b>Public Trust:</b><b> </b><b>None</b></h5>
<h5 class="jobSectionHeader"><b>Requisition Type:</b><b> </b><b>Regular</b></h5>
<h5 class="jobSectionHeader"><b>Your Impact</b></h5>
<p>Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.</p>
<h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div><p><b>Help Desk Support Service Specialist - Intermediate - TS/SCI Required</b></p>
<p></p><p>Advance how our customers operate while you advance your career. Join GDIT as a Help Desk Support Service Specialist - Intermediate and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.</p>
<p></p><p><b>MEANINGFUL WORK AND PERSONAL IMPACT</b></p>
<p></p><p>As a Help Desk Support Service Specialist - Intermediate, the work you will do at GDIT will be impactful to the mission of Army Intelligence. You will play a crucial role in securing enterprise systems, advancing future capabilities while driving smarter solutions.</p>
<p></p><p><b>Lead/Manage/Support:</b> Under general supervision, provides second-tier support to end-users for PC, server, mainframe applications, and hardware.</p>
<ul><li><p><b>Collaborate:</b> Handles problems that the first-tier of help desk support is unable to resolve and may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.</p>
</li><li><p><b>Drive:</b> Simulates or recreates user problems to resolve operating difficulties and recommends systems modifications to reduce user problems.</p>
</li><li><p><b>Utilize:</b> Maintain currency and a high level of technical skill in the field of expertise, escalating more complex problems to Senior Level, and providing first contact and incident resolution to customers with hardware, software, and application problems.</p>
</li></ul><p></p><p><b>WHAT YOU&rsquo;LL NEED TO SUCCEED</b></p>
<p></p><p>Bring your technology expertise and drive for innovation to GDIT.</p>
<ul><li><p><b>Education:</b> Associates Degree or 2 years of related specialized experience in lieu of degree</p>
</li><li><p><b>Experience:</b> 5+ years of related experience; work experience must include atleast 2 years of specialized experience.</p>
</li><li><p><b>Technical skills:</b></p>
<ul><li><p>Interact with customers daily to provide guidance on procedures concerning account requests, e-mail, file access/storage, and other local procedures to ensure mission success.</p>
</li><li><p>Knowledge of the principles, methods, and techniques used in network and systems administration and support.</p>
</li><li><p>Knowledge of related hardware and software.</p>
</li><li><p>Perform STIGs &amp; IAVA implementation for system devices, perform imaging of systems, CERP replacement, etc.</p>
</li><li><p>Perform Level I/II Active Directory functions such as unlocking accounts, creating, and issuing accounts.</p>
</li><li><p>Imaging of Computers and/or configuring their BIOS (SCCM / PXE Boot).</p>
</li><li><p>1 Year DoD experience and NOSC support experience, including problem resolution and incident tracking.</p>
</li></ul></li><li><p><b>Security clearance level:</b> TS/SCI</p>
</li><li><p><b>Required Certification(s):</b></p>
<ul><li><p>DoD 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract.</p>
</li><li><p>IAT II 8570/8140 Baseline Certification Security+ or equivalent.</p>
</li><li><p>Computing Env: MSCA 2016, Microsoft Azure Administrator or equivalent (Must obtain the full AZ104 Microsoft Azure Administrator within 180 days from start date).</p>
</li></ul></li><li><p><b>Role requirements:</b></p>
<ul><li><p>On customer site daily support.</p>
</li><li><p>Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract.</p>
</li><li><p>Position may require lifting of objects (i.e., IT Hardware), reaching/bending/kneeling (i.e., plug-in cables), and other moderately strenuous activity.</p>
</li><li><p>Travel may be required to support the mission.</p>
</li></ul></li></ul><p></p><p><b>GDIT IS YOUR PLACE</b></p>
<p></p><p>At GDIT, the mission is our purpose, and our people are at the center of everything we do.</p>
<ul><li><p><b>Growth:</b> AI-powered career tool that identifies career steps and learning opportunities.</p>
</li><li><p><b>Support:</b> An internal mobility team focused on helping you achieve your career goals.</p>
</li><li><p><b>Rewards:</b> Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.</p>
</li><li><p><b>Community:</b> Award-winning culture of innovation and a military-friendly workplace.</p>
</li></ul><p></p><p><b>OWN YOUR OPPORTUNITY</b></p>
<p></p><p>Explore a career at GDIT and you&rsquo;ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.</p>
<p></p><p>Join us and make an impactful difference while advancing your career with GDIT.</p>
<p>#GDITINSCOM
<br>
#I2TS4
<br>
#GDITArmy</p>
</div></div><p></p><div><div><div><h3 class="jobSectionHeader"><b>Work Requirements</b></h3>
</div></div><div></div><div><div>Years of Experience
<p>7 + years of related experience</p>
<ul><li>may vary based on technical training, certification(s), <b><i>or</i></b> degree</li></ul>
</div><div></div><div>Certification
</div><p></p><div>Travel Required
<p>10-25%</p>
</div><div></div><div>Citizenship
<p>U.S. Citizenship Required</p>
</div></div></div></div><div><h3 class="jobSectionHeader"><b>Salary and Benefit Information</b></h3>
<p>The likely hourly rate for this position is between $32.70 - $44.24. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
</p>
<h3 class="jobSectionHeader"><b>Our Identity Verification Process</b></h3>
<p>As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.</p>
<h3 class="jobSectionHeader"><b>About Our Work</b></h3>
<div></div><p>We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.</p>
<p>Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</p>
<p><i>Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</i></p></div></div></div></div>

Help Desk Support Service Specialist - Intermediate - TS/SCI Required

Travtus

<div><h1 class="jobSectionHeader"><b>Solution Consultant &ndash; Client Solutions &amp; Platform Enablement</b></h1><p>
London (On-site, Farringdon office)</p><p>
Full-time | <b>&pound;70,000 &ndash; &pound;85,000</b></p><p></p><h2 class="jobSectionHeader"><b>
Job Summary</b></h2><p>
We&rsquo;re looking for a Solution Consultant who combines structured business analysis with strong technical fluency and deep platform ownership.</p><p>
This role sits at the intersection of clients, product, and engineering. You will lead discovery, design scalable solutions using the Travtus Everyday (AI) platform, configure workflows and automation logic, and ensure successful deployment and adoption.</p><p>
You will operate as a trusted advisor to clients &mdash; understanding their operational challenges in depth and translating them into either structured product requirements or robust platform configurations. You&rsquo;ll need to be comfortable discussing APIs, integrations, workflows, and system behaviour with technical teams, while maintaining credibility with senior business stakeholders.</p><p>
This is not a purely functional BA role, nor a pure pre-sales role. It is a hybrid position requiring business structure, systems thinking, and hands-on solution design capability.</p><p></p><h2 class="jobSectionHeader"><b>
About Travtus</b></h2><p>
Travtus is transforming the Housing Industry with our Everyday (AI) platform. We bring intelligence and automation together in one place so teams can move faster and work smarter. By delivering everyday AI decisions and workflows across the systems operators already use, we help organisations improve efficiency while enhancing the resident experience.</p><p></p><h2 class="jobSectionHeader"><b>
About the Role</b></h2><h3 class="jobSectionHeader"><b>
Client Discovery &amp; Structured Analysis</b></h3><ul><li><p>
Lead structured discovery workshops with operational and senior stakeholders.</p></li><li><p>
Understand workflows, constraints, data structures, integrations, and success metrics.</p></li><li><p>
Translate ambiguous business problems into clear process maps, decision trees, and solution hypotheses.</p></li><li><p>
Challenge assumptions and guide clients toward scalable, product-aligned solutions.</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Solution Design &amp; Platform Configuration</b></h3><ul><li><p>
Design and configure workflows, rules, automation logic, and system mappings within the Travtus platform.</p></li><li><p>
Convert business requirements into structured configuration and system behaviour.</p></li><li><p>
Think in decision trees, edge cases, exception handling, and data dependencies.</p></li><li><p>
Ensure solutions are scalable, maintainable, and aligned with the long-term product vision.</p></li><li><p>
Own solution quality from design through deployment.</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Technical Collaboration &amp; Integrations</b></h3><ul><li><p>
Work closely with Engineering and Product when new functionality or enhancements are required.</p></li><li><p>
Translate client requirements into well-structured user stories and acceptance criteria.</p></li><li><p>
Confidently discuss APIs, data schemas, integrations, and system interactions.</p></li><li><p>
Support troubleshooting of configuration and data-related issues during implementation.</p></li><li><p>
Validate that integrations and automation behave as intended in real-world scenarios.</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Testing, Validation &amp; Business Outcomes</b></h3><ul><li><p>
Define acceptance criteria rooted in real business use cases.</p></li><li><p>
Support UAT and validate that configured solutions reflect documented intent.</p></li><li><p>
Identify gaps between expected and actual system behaviour.</p></li><li><p>
Ensure measurable client value is delivered through effective solution design.</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Client Training &amp; Enablement</b></h3><ul><li><p>
Develop and deliver structured training sessions for client teams.</p></li><li><p>
Create clear documentation and enablement materials.</p></li><li><p>
Ensure clients understand both how the platform works and how to optimise its impact.</p></li><li><p>
Support long-term adoption through clear guidance and workflow embedding.</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Product Feedback &amp; Continuous Improvement</b></h3><ul><li><p>
Identify recurring patterns in client needs and feed structured insights into the product roadmap.</p></li><li><p>
Balance bespoke requests with platform scalability.</p></li><li><p>
Contribute to internal best practices, reusable configuration frameworks, and implementation playbooks.</p></li><li><p>
Help improve onboarding, deployment, and documentation processes.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Requirements</b></h2><p>
We&rsquo;re looking for someone analytical, technically fluent, and client-confident &mdash; capable of moving seamlessly between business strategy and system logic.</p><h3 class="jobSectionHeader"><b>
Must-Have</b></h3><ul><li><p>
Proven experience in a Solution Consultant, Implementation Consultant, Technical Business Analyst, or similar hybrid SaaS role.</p></li><li><p>
Strong business analysis capability &mdash; including structured discovery, process modelling, and requirement documentation.</p></li><li><p>
Experience working with complex SaaS platforms.</p></li><li><p>
Hands-on experience configuring systems, workflows, or rule-based automation.</p></li><li><p>
Comfort discussing APIs, integrations, and data structures (no coding required, but strong technical fluency expected).</p></li><li><p>
Ability to translate business needs into structured user stories and acceptance criteria.</p></li><li><p>
Experience supporting UAT and business-led validation.</p></li><li><p>
Strong stakeholder management skills, including senior client exposure.</p></li><li><p>
Excellent communication and presentation skills.</p></li><li><p>
Confident operating in a startup or scale-up environment with evolving requirements.</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Nice-to-Have</b></h3><ul><li><p>
Experience with AI-driven, workflow-heavy, or automation platforms.</p></li><li><p>
Exposure to REST APIs, webhooks, Postman, or integration tools.</p></li><li><p>
Experience in housing, property, or regulated industries.</p></li><li><p>
Experience developing training programmes or enablement frameworks.</p></li><li><p>
Exposure to QA processes or deployment cycles.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
About the Team</b></h2><p>
We&rsquo;re a highly collaborative, product-driven team that values clarity, ownership, and impact. Solution Consultants play a central role in connecting client reality with product evolution, ensuring business intent is accurately translated into scalable technical solutions.</p><p>
We believe in the value of in-person collaboration, with team members spending at least three days a week in our modern Farringdon office.</p><p></p><h2 class="jobSectionHeader"><b>
Benefits</b></h2><ul><li><p>
Be part of a fast-growing, mission-driven startup</p></li><li><p>
Hands-on exposure to applied AI in a real-world, high-impact sector</p></li><li><p>
High ownership and visibility across client and product teams</p></li><li><p>
Private healthcare</p></li><li><p>
Pension</p></li><li><p>
Deliveroo allowance</p></li></ul></div>

Solution Consultant – Client Solutions & Platform Enablement

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