technical support coordinator

Azurreo

About Azurreo
 
Azurreo is a global leader in telecom and IT outsourcing, delivering complex projects across 25+ countries for over 15 years. We provide end-to-end solutions, from design to operational support, helping businesses thrive internationally.
 
We are seeking a Technical Support Coordinator to join our international Helpdesk team. This role is ideal for professionals with hands-on technical experience who want to take ownership of client issues and contribute to process improvements in a fast-growing, fully remote organization.
 
Tasks
 
What You’ll Do
 
<ul>
<li>Act as the primary point of contact for international clients’ technical issues via email, chat, and phone.</li>
<li>Diagnose and resolve network, software, and server problems (DNS, SSL, FTP, VPN, etc.).</li>
<li>Escalate complex issues with clear and detailed diagnostics to ensure quick resolution.</li>
<li>Work closely with internal teams to improve support processes and update documentation.</li>
<li>Identify recurring technical issues and propose preventive solutions.</li>
<li>Participate in projects and initiatives to enhance the Helpdesk’s efficiency and client satisfaction.</li>
</ul>
Requirements
 
Who You Are
 
Required: 
<ul>
<li>1 to 2 years of experience in technical support, helpdesk, or IT/telecom operations.</li>
<li>Strong understanding of networking, server management, and software troubleshooting.</li>
<li>Proficiency with CRM systems, ticketing tools, and Microsoft Office.</li>
<li>Fluent in English (written and spoken); Arabic required.</li>
<li>Based in Turkey with a stable internet connection and reliable remote work setup.</li>
<li>Proactive problem-solver with strong communication and client-handling skills.</li>
<li>Experience mentoring junior team members or leading small initiatives is an advantage.</li>
</ul>
Preferred: 
<ul>
<li>Certifications such as CCNA, CompTIA Network+, or equivalent.</li>
<li>Experience with VoIP, 5G, SD-WAN, or cloud-based systems.</li>
<li>Demonstrated ability to work independently and take initiative.</li>
<li>Strong analytical mindset and willingness to learn new technologies.</li>
</ul>
Benefits
 
Why You’ll Love Working With Us
 
<ul>
<li>Remote Flexibility: Work from anywhere in Turkey with full support.</li>
<li>International Exposure: Collaborate with multicultural teams and global clients.</li>
<li>Career Growth: Clear path for advancement and opportunities to lead initiatives.</li>
<li>Supportive Culture: Join a collaborative team that values knowledge sharing.</li>
<li>Work-Life Balance: Paid vacation, public holidays, and flexible schedules.</li>
</ul>
Ready to Apply?
 
If you are an experienced technical support professional looking for a challenging role with international exposure, send your CV and a short statement of interest today.

Technical Support Coordinator

Nadir Almarzouki Professional IT Services

Position: IT Coordinator (Saudi National) Location: A Leading International School &ndash; Riyadh Employment Type: Full-TimeAbout the Role: A leading international school in Riyadh is seeking a motivated fresh graduate to join its IT department as an IT Coordinator. This role is ideal for candidates who are organized, proactive, and eager to begin their career in information technology.The IT Coordinator will serve as a liaison between school users and the technical operations team, ensuring clear communication and smooth handling of IT-related matters. The position focuses on coordination, follow-up, and system implementation rather than advanced technical development.Key Responsibilities:<ul><li>Act as the first point of contact for IT-related requests from school staff.</li><li>Log, track, and follow up on technical support tickets and service requests.</li><li>Communicate effectively between users and the IT operations team.</li><li>Maintain IT documentation, asset records, and system logs.</li><li>Coordinate the implementation and deployment of school systems and applications.</li><li>Support the coordination of on-site IT activities when needed.</li></ul>Requirements:<ul><li>Fresh graduate with a degree in Computer Science, Information Systems, or a related field.</li><li>Graduate of KSU, PNU, or Imam University.</li><li>Saudi national.</li><li>Excellent command of English (written and spoken).</li><li>Strong communication, organizational, and coordination skills.</li><li>Basic understanding of IT systems, networks, and user support principles.</li></ul>Why Join Us: You will be part of a professional, supportive environment where you can gain real-world IT coordination experience and contribute to the ongoing digital development of the school&rsquo;s operations.Job Type: Full-timeApplication Question(s):<ul><li>Are you a fresh graduate?</li><li>Did you graduate from the Universities: KSU, PNU or Imama University?</li><li>Do you hold a bachelors degree in Computer Science or Equavalent?</li><li>Are you a Saudi citizen?</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>

IT Coordinator

Mövenpick

<div>Company Description 
Nestled in a natural environment between sandy mountains and deep blue seas is M&ouml;venpick Resort El Quseir. 250 rooms Built in traditional Nubian style operated with collaborative, friendly &amp; ambitious teamwork.
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. 
Job Description 
Job role
The Information Technology Coordinator (IT Coordinator) is responsible for managing and overseeing the information technology needs of the resort, this includes ensuring that all technological aspects are functioning optimally, implementing new IT systems, and providing support to staff members. The IT Coordinator will work closely with different departments to understand their requirements and tailor IT solutions to meet these needs. This role combines technical expertise with strong organizational and communication skills to ensure that the company's IT infrastructure supports its business goals effectively.
Responsibilities &amp; Duties<ul><li>
Assist the I.T Manager in Duties.</li><li>
Manage and maintain the organization's IT infrastructure.</li><li>
Coordinate IT support and services for staff members.</li><li>
Implement and oversee new software and hardware installations.</li><li>
Ensure data security and compliance with IT policies.</li><li>
Troubleshoot and resolve technical issues promptly.</li><li>
Monitor system performance and implement optimizations.</li><li>
Collaborate with other departments to assess IT needs.</li><li>
Develop and maintain IT documentation and procedures.</li><li>
Conduct regular backup operations and test data recovery plans.</li><li>
Provide training and support for technological tools and systems.</li><li>
Stay updated with the latest industry trends and technologies.</li></ul> 

Qualifications 
Qualifications &amp; Skills<ul><li>
Bachelor's degree in Information Technology or related field.</li><li>
Proven experience in an IT management or coordination role.</li><li>
Strong understanding of IT systems, networking, and security.</li><li>
Excellent problem-solving skills and attention to detail.</li><li>
Ability to manage multiple tasks and projects simultaneously.</li><li>
Strong communication and interpersonal skills.</li><li>
Minimum of 3-5 years of experience in IT coordination or a similar role.</li><li>
Proficient in IT systems, software, and hardware troubleshooting.</li><li>
Strong understanding of network infrastructure and protocols.</li><li>
Experience with IT support and helpdesk operations.</li><li>
Knowledge of data protection regulations and cybersecurity practices.</li><li>
Strong organizational skills with the ability to prioritize tasks.</li><li>
Excellent communication skills, both written and verbal.</li><li>
Ability to work independently and as part of a team.</li></ul> 

Additional Information 
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.</div>

I.T Coordinator

CBRE Excellerate

Regional Technical Service Coordinator (Multiple Countries) Regional Technical Service Coordinator (Multiple Countries) role at CBRE Excellerate Overview As Technical Services Coordinator you will collaborate with colleagues to inspire customer moments of delight and pursue amazing outcomes each day. Be an ambassador of a one team approach within the technical operations team, representing company and client. Responsibilities <ul> <li>Supervise day to day of Technical Services element, leading engineering teams and contractors across multiple sites.</li> <li>Maintain asset management database and schedule maintenance activities in collaboration with Engineering Teams.</li> <li>Ensure all planned and reactive tasks are available to technicians within SLAs and close out completed jobs on time.</li> <li>Monitor progress of all planned and reactive tasks, addressing backlogs and delays.</li> <li>Assign correct charge coding to reactive works and capture all rechargeable works.</li> <li>Produce required reports from asset management database to confirm planned preventive maintenance is undertaken according to contract.</li> <li>Keep PPM related records (soft and hard copy) safely and accessible.</li> <li>Enter newly installed assets into PPM system and set appropriate maintenance schedule.</li> <li>Order and receive consumable materials required for PPM activities on time.</li> <li>Assist in preparation and generation of quotations for additional works.</li> </ul> Quality, Health, Safety and Environment <ul> <li>Participate in enhancing safety culture and log quality hazards, ensuring actions are closed out.</li> <li>Review method statements, MSDSs and issue permits to work prior to commencement through online permitting system.</li> <li>Ensure compliance with Health and Safety legislation for all building operations activities and company/client policies.</li> <li>Review Method Statements and Risk Assessments; carry out identified actions to ensure safe working practices.</li> <li>Communicate changes in policies and standards to technicians and report any breaches to Technical Service Manager.</li> <li>Report equipment not meeting statutory, Health and Safety or environmental regulations.</li> <li>Maintain QHSE log books and remediate any required actions within specified time frame.</li> </ul> Operations <ul> <li>Lead or contribute to team huddles and meetings where applicable.</li> <li>Log all specific facilities issues and ensure remedial actions are completed proactively.</li> <li>Record ad hoc support requests within company systems.</li> <li>Assess plant and equipment against legislation and maintain in accordance with agreed specifications.</li> <li>Engage customers to ascertain needs and concerns, providing confidence in service delivery.</li> <li>Inform team members of any service impacts at the time they occur.</li> <li>Maintain data integrity to produce periodic and ad hoc reports for client or company management.</li> <li>Act as focal point for all matters regarding customer impact and facility operations.</li> <li>Carry out technical services to support all building operating systems.</li> </ul> People <ul> <li>Drive a culture of high motivation, recognition and engagement and provide development plans.</li> <li>Coach team members, supporting succession planning and performance management.</li> <li>Provide management guidance and lead the team, overseeing work allocation, attendance and performance.</li> <li>Engage with company People team and ensure guidance in all people policies and processes.</li> <li>Liaise with operations and support teams for recruitment and retention of staff as required.</li> </ul> Supplier Management <ul> <li>Review contractors to measure performance, manage severe non conformance and produce improvement plans.</li> <li>Manage third party maintenance contracts through company systems, including regular contract reviews.</li> </ul> Finance <ul> <li>Record costs, manage change control and prepare monthly operation and financial reports.</li> <li>Audit ordering items to ensure accurate restocking charges and request benchmarking.</li> <li>Ensure client spend approval process compliance and engage in commercial process when required.</li> </ul> Project and Programs <ul> <li>Collaborate with CBRE Projects teams; account for sign off of technical services in refurbishments, renovations and new buildings.</li> <li>Organise team for ad hoc projects, minor works and on site project delivery.</li> <li>Review building operating systems, identify energy savings opportunities and drive continuous improvement.</li> <li>Assist project teams on large scale refurbishments and new build contracts.</li> </ul> Candidate Requirements <ul> <li>Relevant qualification in Mechanical and Electrical field.</li> <li>H&S qualification - IOSH, NEBOSH.</li> <li>Fluency in written and spoken English.</li> <li>Excellent analytical and problem solving skills.</li> <li>Eye for detail and good design.</li> <li>Strong communication skills.</li> <li>Excellent time management skills.</li> <li>Teamwork and independent working capability.</li> <li>Strong technical drawing skills.</li> <li>Broad technical knowledge and understanding of FM and building systems.</li> <li>Sound knowledge of all building services systems.</li> <li>5+ years experience in a similar building environment.</li> <li>Dependable, flexible, responsive to customer requests.</li> <li>Experience working within a maintenance team.</li> </ul> Seniority Level Mid Senior level Employment type Full time Job function Information Technology<img src="https://www.jobg8.com/Tracking.aspx?HLCynLjJI3tpDmaxgVwJkodewIuzQSNlv" width="0" height="0" />

Regional Technical Service Coordinator (Multiple Countries)

Client of Expat Careers International

Description Position open for European female candidates only (due to project requirements). Act as Site Coordinator Support on a 6-month contract. Work closely with engineers on site to coordinate daily activities. Ensure compliance with safety and project standards.

Coordinator- Site Support (6 Month Contract)

Kempinski Hotel

As our Corporate IT Support Coordinator your role will include, but is not limited to: <ul> <li> <ul> <li>To ensure the highest possible IT service is provided to Corporate office users.</li> <li>Develop and enforce IT administration and support practices for the Corporate and regional offices and hotels to increase user productivity and IT efficiency.</li> <li>Assist in creating training materials and delivering training sessions to end-users. Provide post-go-live technical support and troubleshoot system issues.</li> <li>Ensure that technical and operational issues reported by the corporate users are resolved in a timely and professional manner.</li> <li>Work actively with other members of Corporate IT, end users, hotel IT personnel and vendor product support on finding solutions to problems preventing efficient and secure use of technology delivered or operated by Corporate IT.</li> <li>Escalate problems, which are non-standard, require a higher level of expertise or can t be resolved within an acceptable time-frame. </li> <li>Make sure support activity is recorded, track incidents.</li> <li>Publish solutions to repeated problems in the company Knowledge Base.</li> <li>Develop training materials, train end users..</li> <li>Maintain support contact details up-to-date.</li> <li>Communicate and act appropriately and timely.</li> </ul> </li> </ul> <ul> <li> <ul> <li>Ensure smooth and safe operation of the IT environment provided to Corporate employees.</li> <li>Install and maintain end user computer hardware and systems.</li> <li>Ensure the installation and maintenance of the MDM agent</li> <li>Ensure adequate network and data security is maintained</li> <li>Ensure business continuity procedures are followed.</li> <li>Ensure IT equipment is kept in a properly working order and performance is optimized.</li> <li>Manage user access to IT systems.</li> <li>Cloud computing notions.</li> <li>Conduct regular reviews of company s assets, user access levels and compliance with corporate policies, report audit results.</li> <li>Maintain documentation, share knowledge.</li> <li>Participate in design and implementation of other Corporate IT projects.</li> </ul> </li> </ul>

Corporate IT Support Coordinator

Kempinski Hotels

Overview Department: Information Technology (IT)Employment Type: Permanent - Full TimeLocation: United Arab Emirates - Dubai Corporate IT Support Coordinator role at Kempinski involves delivering high-quality IT service to corporate office users and supporting the IT environment across corporate and regional offices and hotels. Description About Kempinski: At Kempinski, we don't just offer stays; we curate moments. As a hospitality organization, anchored in a legacy of elegance and a pioneering spirit, we have grown into a collection of iconic hotels and resorts around the world, each a landmark in its own right. From grand palaces steeped in history to contemporary masterpieces of design, Kempinski is where impeccable service meets authentic local experiences.We empower our people to be artisans of hospitality, fostering an environment where passion is nurtured, individuality is celebrated, and every detail is thoughtfully considered. Joining Kempinski means becoming part of a family that is dedicated to creating memories that last a lifetime for our guests, and a fulfilling and enriching career for our team.If you are driven by excellence, inspired by the art of hospitality, and seek to contribute to a legacy of luxury, we invite you to explore the exceptional opportunities that await you at Kempinski Hotels. Come, be a part of our story. How You Will Make a Difference As our Corporate IT Support Coordinator your role will include, but is not limited to:<ul><li>Support</li><li>To ensure the highest possible IT service is provided to Corporate office users.</li><li>Develop and enforce IT administration and support practices for the Corporate and regional offices and hotels to increase user productivity and IT efficiency.</li><li>Assist in creating training materials and delivering training sessions to end-users. Provide post-go-live technical support and troubleshoot system issues.</li><li>Ensure that technical and operational issues reported by the corporate users are resolved in a timely and professional manner.</li><li>Work actively with other members of Corporate IT, end users, hotel IT personnel and vendor product support on finding solutions to problems preventing efficient and secure use of technology delivered or operated by Corporate IT.</li><li>Escalate problems, which are non-standard, require a higher level of expertise or can't be resolved within an acceptable time-frame.</li><li>Make sure support activity is recorded, track incidents.</li><li>Publish solutions to repeated problems in the company Knowledge Base.</li><li>Develop training materials, train end users.</li><li>Maintain support contact details up-to-date.</li><li>Communicate and act appropriately and timely.</li></ul><ul><li>Systems Management</li><li>Ensure smooth and safe operation of the IT environment provided to Corporate employees.</li><li>Install and maintain end user computer hardware and systems.</li><li>Ensure the installation and maintenance of the MDM agent</li><li>Ensure adequate network and data security is maintained</li><li>Ensure business continuity procedures are followed.</li><li>Ensure IT equipment is kept in a properly working order and performance is optimized.</li><li>Manage user access to IT systems.</li><li>Cloud computing notions.</li><li>Conduct regular reviews of company's assets, user access levels and compliance with corporate policies, report audit results.</li><li>Maintain documentation, share knowledge.</li><li>Participate in design and implementation of other Corporate IT projects.</li></ul> What Makes You a Great Fit <ul><li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>Relevant certifications (e.g., CompTIA A+, Network+, Security+, Microsoft Certified: Modern Desktop Administrator Associate) are a strong plus.</li><li>Equivalent practical experience will also be highly considered.</li><li>1-3 years of experience in an IT support role.</li><li>Proven experience in a corporate or multi-site environment, ideally within the hospitality industry.</li><li>Experience with both on-premises and cloud-based IT solutions.</li><li>Proficiency in troubleshooting hardware and software for Windows, Android, macOS and iOS.</li><li>Solid understanding of network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi).</li><li>Experience with Mobile Device Management (MDM) solutions.</li><li>Knowledge of Google Workspace products.</li><li>Familiarity with cloud computing concepts (e.g., Azure, AWS, GCP).</li><li>Understanding of data security principles.</li><li>Experience with IT service management (ITSM) tools (for incident tracking, knowledge base).</li><li>Ability to perform IT audits and manage user access permissions.</li><li>Excellent communication skills (written and verbal), able to explain technical concepts clearly.</li><li>Fluency in English (written and spoken) is required.</li></ul><img src="https://www.jobg8.com/Tracking.aspx?Lpr6zL7TZREXWUqpRuum5JWjuO6uqwnCy" width="0" height="0" />

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10000 technical support coordinator jobs NEAR_ME

Technical Support Coordinator

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I.T Coordinator

Regional Technical Service Coordinator (Multiple Countries)

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Corporate IT Support Coordinator

Corporate IT Support Coordinator