technical support coordinator

Allmed Solutions

We are seeking a proactive and well-organized Service Coordinator to join our Medical Equipment Service Team. The role involves coordinating service activities and ensuring timely technical support while maintaining effective communication between customers, service engineers, and internal teams.Key Responsibilities:<ul><li>Liaise and manage general correspondence with principal companies.</li><li>Coordinate and schedule service calls, installations, and preventive maintenance activities.</li><li>Serve as the main point of contact between customers and service engineers.</li><li>Maintain accurate service records, reports, and documentation.</li><li>Follow up on service requests to ensure timely resolution.</li><li>Coordinate with spare parts, logistics, and technical teams to support service operations.</li><li>Prepare service-related reports and provide updates to management.</li><li>Ensure compliance with company procedures and quality standards.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Biomedical Engineering.</li><li>1&ndash;3 years of experience in service coordination or technical support, preferably in the medical equipment industry.</li><li>Strong communication, coordination, and organizational skills.</li><li>Proficiency in MS Office and service management systems.</li><li>Ability to manage multiple tasks and work under pressure.</li></ul>Pay: Rs70,000.00 - Rs120,000.00 per monthWork Location: In person

Service Coordinator / Bio Medical Engineer

Pavion

<div>Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients&rsquo; needs. Learn more at www.pavion.com 


Pavion and our family of companies are seeking a talented and motivated Operations Coordinator to join our security business unit. 


Primary Responsibilities:
<ul>
<li>Respond to end user/customer-reported issues via inbound and outbound phone and email communications (i.e. updating customers, providing instruction, tech support, coaching, negotiating, etc.)</li>
<li>Determine the appropriate course of action and follow through to ensure resolution</li>
<li>Coordinate projects related to security solutions (i.e. CCTV systems) to include scheduling, ordering equipment, communicating with onsite personnel, updating customer on status, ensuring work completed per scope</li>
<li>Perform data entry in workflow system for transactions and tasks, logging activity, reporting, generating work orders, shipments and other tasks related to a service request</li>
<li>Manage costs, margin and budget on individual or group work orders as well as handling warranty and non-warranty ownership of all billable items and services incurred to complete a service scope</li>
<li><div>Assist with permitting: Certificates of insurance, State contractors license, DIR Registration, General electrician state certificate for each employee, Updated safety certifications, Employees union dispatch slips, W9, DAS 140 &amp; 142, Letter of assent, Preliminary notice and Certified payroll</div>
</li></ul><div>Basic Qualifications:</div>
<ul><li>High School Diploma or equivalent</li>
<li>2+ years of customer service, dispatch and/or tech support experience</li>
<li>Well versed in all compliance documentation for construction projects. Understand fire projects and can assist with permitting.</li>
<li>Security clearance</li>
</ul><div>Preferred Qualifications:</div>
<ul><li>Organizational skills</li>
<li>Able to navigate computer based ticketing system</li>
<li>Experience managing schedules</li>
<li>Strong multi-tasking and documentation skills</li>
<li>Detail oriented and analytic problem solver</li>
<li>Mechanical/technical aptitude</li>
<li>Customer service attitude</li>
<li>Ability to multi-task under pressure</li>
<li>Time management and ability to meet deadlines</li>
</ul>
Compensation based on experience: $28-32/HR

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.</div>

Operations Coordinator

IMBERA USA LLC

Job description:-Coordinate with the Imbera USA Technology and Engineering Services departments to ensure connectivity, proper operation, and data collection of the Imbera Service Portal (ISP), aimed at meeting customer needs by providing a &ldquo;single point of contact&rdquo; for all service-related activities and product tracking.-Provide support to the Imbera USA technical team in their daily activities, facilitating interaction with customer technicians and third-party service providers.-Develop technical procedures, bulletins, and instructional materials for technical teams and customers, enhancing user experience and promoting optimal use of products and services.-Communicate with Imbera Representatives and customers, as required, regarding product tracking, new project development status, portal performance, and implemented technological improvements.-Training Material Development and Execution: Maintain continuous communication with Technical Advisors, customers, and service providers to develop training materials and schedule training sessions based on identified needs.-Active Participation in the Technical Agenda: Collaborate consistently with Engineering and Quality Control departments in Mexico by providing up-to-date technical information and reporting field challenges.-Participate in any potential product recall actions or repair initiatives as required by customer needs.-Proficiency in Microsoft Office, as this will be necessary for preparing reports, procedures, and support documentation.Benefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Schedule:<ul><li>8 hour shift</li></ul>Supplemental Pay:<ul><li>Bonus pay</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer service: 2 years (Required)</li><li>Refrigeration: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Spanish (Required)</li></ul>Work Location: In personBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Appliance and Refrigeration Repair Technician

Easter Seals

<div>Description:

ESSENTIAL JOB RESPONSIBILITIES:<ul><li>
Review Comprehensive Plans of Care (CPOC&rsquo;s) for submission to the regulatory authority</li><li>
Make the initial contact for new linkages</li><li>
Assist support coordinators with Individual Supports Review (ISR) corrections, review revisions, and review Guidelines for Planning State Office Review Committee (GPSORC) forms</li><li>
Review ten percent (10%) of each Support Coordinator&rsquo;s case records monthly for completeness, compliance with these standards, and quality of service delivery</li><li>
Conduct individual face-to-face sessions with each Support Coordinator to review individual cases on a weekly basis</li><li>
Attend and participate in weekly staff meetings</li><li>
Manage assignment of caseloads</li><li>
Accompany Support Coordinators at least annually on random home visits with participants</li><li>
Arrange training as appropriate</li><li>
Direct all assigned staff to meet outcomes</li><li>
Provide ongoing and annual review, assessment problem-solving, and feedback regarding the delivery of support coordination services</li><li>
Teach and monitor the application of person-centered principles and practices</li><li>
Assure ongoing quality delivery of services</li><li>
Review timesheets and mileage reports for accuracy</li><li>
Discipline and coaching of direct reports and annual performance review for each</li></ul>
Requirements:

Qualifications - Support Coordination Supervisors must meet the following qualifications.
A Bachelor&rsquo;s or Master&rsquo;s Degree in one of the following:<ul><li>
Social Work from a program accredited by the Council on Social Work Education AND two (2) years of paid post-degree experience in providing coordination services; or</li><li>
Nursing (RN) currently licensed in Louisiana (one year of paid experience as a licensed RN will substitute for the degree) AND two (2) years of paid post-degree experience in providing coordination services; or</li><li>
Human Service related field (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and vocational rehabilitation) AND two (2) years of paid post-degree experience in providing support coordination services; or</li><li>
Liberal Arts or General Studies with a concentration of at least 16 hours in one of the following fields (i.e. psychology, education, counseling, Revised 06/2023 social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and or vocational rehabilitation) AND two (2) years of paid post degree experience providing support coordination services.</li><li>
Must be able to multitask and meet deadlines.</li><li>
Must have excellent written and verbal communication skills.</li><li>
Proficiency in using Microsoft Office Software (i.e. Word, Excel) and computer literacy.</li><li>
Must be a team player.</li><li>
Must complete all training set forth by the State of Louisiana and pass required certification testing.</li></ul></div>

OCDD Support Coordinator Supervisor

Fly Jinnah

<div>
 
 Job Purpose
 
 
 
 Maintain an updated and accurate database of all fleet technical records in accordance with airline&rsquo;s adopted policies and procedures. Preserve, control &amp; archive continuous airworthiness records as per regulatory requirements.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Monitor and verify the data transmitted from Electronic Tech Log to airline&rsquo;s computerized fleet management system to ensure consistency and conformity; this includes but not limited to: flight hours, flight cycles, fuel uplift/consumption, defects, and any other entries related to maintenance activities on the aircraft.
 </li>
 <li>
 Coordinating and following up on technical queries from engineering, stores and maintenance.
 </li>
 <li>
 Contributes in ensuring each aircraft technical logbook reflects all the corresponding maintenance tasks and activities.
 </li>
 <li>
 Report all accomplished Service Bulletins to Airbus and OEM&rsquo;s as required.
 </li>
 <li>
 Partners with Quality Assurance to prepare and communicate a list of all documents needed to arrange for the &ldquo;ARC&rdquo; &ndash; Airworthiness Review Certificates for each aircraft annually; certificates are issued individually in due time set for each aircraft.
 </li>
 <li>
 Supports in utilizing available resources and tools to generate a variety of reports with different frequency ensuring all the corresponding information are timely and accurately audited, reviewed and verified prior communicating to the concerned parties to ensure quality and validity of outcome.
 </li>
 <li>
 Assists in conducting necessary analysis to produce and share accurate reports with Management/ Engineering/Finance /CAA and other parties based on nature/need and in accordance with adopted procedures ensuring security of information. The reports cover but are not limited to: Non-Revenue Flights Report, Utilization Reports, etc.
 </li>
 <li>
 Contributes in utilizing the data and reports to highlight trends, abnormalities, hours/cycles of aircraft hard components, etc. to be considered by Management in the decision making process on certain related matters.
 </li>
 <li>
 Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications and establishing personal networks.
 </li>
 <li>
 Maintains technical archive system in accordance with Airline&rsquo;s procedures and CAA regulations.
 </li>
 <li>
 Contributes to team effort by accomplishing related results as needed.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Higher diploma or certificate in Management or any other related field from a recognized institute; a Bachelor&rsquo;s degree in Engineering/Management/Administration or equivalent is preferred.
 </li>
 <li>
 Compliance, Document Control, Librarian and Quality Assurance trainings are an added value.
 </li>
 <li>
 Capable of using technology systems &amp; tools; proficient in Microsoft suite &ndash; Advanced Excel Skills.
 </li>
 <li>
 Professional membership of associations related to the Aviation/Airlines industry is a plus.
 </li>
 <li>
 Very good written and verbal communication skills: reporting, presentations, etc.
 </li>
 <li>
 Very good in English Language.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 The ability to work in rotating shift pattern including nights.
 </li>
 <li>
 1-2 years of experience in a similar capacity handling records or document control in the Aviation industry, experience with Airbus A320 family of aircrafts is highly desirable.
 </li>
 <li>
 Reasonable exposure on aircrafts airworthiness programs documentation and records requirements CAMO (Continuing Airworthiness Management Organization).
 </li>
 <li>
 Relative understanding of the relation of aircraft Maintenance Planning and Records to the airworthiness program.
 </li>
 <li>
 A relative exposure on airline and Flight Operations, standard regulations.
 </li>
 <li>
 A multi-task oriented performer with high accuracy and great attention to details.
 </li>
 <li>
 Proven skills in working with data and resources in a cost-effective manner.
 </li>
 <li>
 Possesses excellent organizing and time management skills even in frequently changing environments.
 </li>
 <li>
 Applies judgment in assessing matters combined with good problem solving and decision making skills.
 </li>
 <li>
 Dependable, self-initiative, takes ownership, and displays energy and enthusiasm.
 </li>
 <li>
 Capable of working hard under pressure without compromising the quality of the outcome.
 </li>
 <li>
 Ability to use technical expertise, and interpersonal relations to support company&rsquo;s objectives.
 </li>
 <li>
 Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
 </li>
 </ul>
</div>

Coordinator - Technical Records

Frederick County, MD

<div><div><div><h2 class="jobSectionHeader">JOB INFORMATION</h2></div>
<div>Non-exempt; full-time; Monday - Friday; 40 hours per week; 7:30 a.m. - 4:00 p.m.; full-benefits 
 
This position provides fiscal oversight, as well as clerical and technical support to the Department of Facility Maintenance and the Department of Fiscal Services within the Division of Public Works. Position holder is required to be on-call to perform administrative tasks during critical events. 
 
NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate. 
Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today. 
TOTAL COMPENSATION PACKAGE: 
Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee. 
<ul><li>
11 days of Vacation leave with increase after 2 years of employment</li><li>
15 days of Sick leave with unlimited annual carryover</li><li>
11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays)</li><li>
Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending</li><li>
Employee Health Center with no or low-cost primary and urgent care</li><li>
100% County paid 2x annual salary Group Term Life Insurance and Accidental Death &amp; Dismemberment (AD&amp;D) benefit</li><li>
County and Employee funded Defined Benefit Pension Plan<ul><li>
Vesting after 5 years of service</li><li>
Additional service credit for eligible previous public service, military service, etc.</li></ul></li><li>
Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program</li><li>
Generous Tuition Reimbursement Program</li><li>
Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan</li></ul> 
NOTE: Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year. 
For more information, visit our benefits page on the Frederick County Government job opportunities webpage.</div>
<div><h2 class="jobSectionHeader">ESSENTIAL DUTIES AND JOB RESPONSIBILITIES</h2></div>
<div><ul><li>Monitor CIP project budgets</li><li>
Manage all Facility Maintenance multi-year and one-year contracts</li><li>
Establish projects and associated contracts in Contract Manager software</li><li>
Develop forms and documents for Contract Manager software</li><li>
Review pay estimates and change orders for accuracy prior to routing for approval</li><li>
Process approved change orders and maintain change order log</li><li>
Reconcile p-card statements for all staff within Facility Maintenance</li><li>
Compile and prepare financial data for reporting requirements</li><li>
Provide user instruction on common and proprietary software applications and upgrades</li><li>
Provide assistance and respond to questions from contractors, vendors, and staff in person and via phone and email; track requests in Cartegraph</li><li>
Update and maintain manual and electronic files and filing system</li><li>
Provide back-up support to the other Contract Support Coordinators</li><li>
Compose, prepare and type memos, reports, correspondence, and edit and distribute progress meeting minutes</li><li>
Attend monthly safety committee meetings, maintain and distribute meeting minutes and track safety records for Facility Maintenance staff</li><li>
Prepare, process, and monitor requisitions, purchase orders and payments for CIP projects using automated procurement system, input data into spreadsheets</li><li>
Maintain excel spreadsheets, tracking individual item expenditures and additions for all projects</li><li>
Administer the sale of surplus and post assets through GovDeals online auction system, including the creation and management of asset listings&rsquo; serve as point of contact for buyers by coordinating pickup logistics and ensuring compliance with established procedures; maintain accurate documentation and record retention for all completed transactions to support accountability and audit readiness</li><li>
Assist Maintenance staff in the field and the office</li><li>
Track and coordinate job-related safety requirements for staff (CPR/first aid, arc flash, aerial lift, DOT/CDL, physicals, etc.)</li><li>
Draft and/or review correspondence, staff reports, memoranda, and other materials requested by department staff prior to release as needed, use DocuSign as needed</li><li>
Order and distribute safety related materials, uniforms, and office supplies</li><li>
Perform other related duties as assigned</li></ul> 

To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Any employee's position may not be assigned all functions or equipment listed above, and the examples may not cover all functions or equipment that may be assigned. Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions.</div>
<div><h2 class="jobSectionHeader">QUALIFICATIONS AND REQUIREMENTS</h2></div>
<div>The qualifications/requirements, knowledge/skills/abilities, and physical demands or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul><li>
Associates degree in public administration, business administration, or a related field</li><li>
Minimum of 2 years of work experience in contract management, public works operations, or a related field</li></ul> 

A combination of education and experience that provides the required knowledge, skills, and abilities to successfully perform the essential functions and job responsibilities of this position may be considered as a substitution for the above-listed required education and experience. Additional required or preferred qualifications may apply based on operational needs, as approved by Human Resources. 
 
ADDITIONAL REQUIREMENTS: 
Non-Essential Language: Employees in this classification are designated as Non-Essential. An Essential Employee means the employee is considered necessary for the operation of County services. Essential Employees are required to report to work in the event of a weather incident, general emergency, or disasters when County offices are closed. They may be required to work overtime with little or no advance notice and may be required to report to work in emergency situations and/or after hours. 
 
 The position may be considered essential personnel during emergencies and may be required to work to support County operations. 
 
KNOWLEDGE, SKILLS AND ABILITIES: 
<ul><li>
Ability to effectively take minutes for meetings and produce accurate transcription from notes</li><li>
Ability to effectively draft and edit correspondence, memoranda, and reports with minimal direction from staff</li><li>
Strong research skills, including the ability to locate information, assess its accuracy and credibility, and communicate it clearly</li><li>
Working knowledge of current accounting principles and reporting requirements</li><li>
Ability to effectively organize work, determine priorities (and reassess as needed), perform multiple tasks concurrently, and complete assigned duties with minimal supervision and instruction</li><li>
Ability to work with sensitive information and maintain appropriate confidentiality</li><li>
Strong and effective spoken and written (English) communication skills, including grammar, punctuation, spelling, and composition skills</li><li>
Strong clerical and record-keeping skills, including the ability to accurately perform basic math and financial functions; ability to accurately compile and prepare statistical data and reports; and ability to effectively maintain computerized and manual records and files</li><li>
Ability to develop and maintain effective working relationships with co-workers and the general public and display a pleasant, professional demeanor under challenging and varied circumstances</li></ul> 

PREFERENCE MAY BE GIVEN FOR: 
<ul><li>
Construction-related fiscal support work experience</li><li>
Work experience working directly with contractors and vendors through a pre-bid / bid award process</li><li>
Work experience using automated accounting systems</li></ul> 

PHYSICAL REQUIREMENTS / WORKING CONDITIONS: 
<ul><li>
While working in this position, the employee is required to frequently sit, walk, lift up to 20 pounds, push up to 40 pounds, reach and perform repetitive motions; and occasionally climb and stoop/kneel/ crouch</li><li>
While working in this position, the employee is required to constantly work indoors; occasionally work outdoors, and walk on uneven ground</li></ul></div>
<div><h2 class="jobSectionHeader">ADDITIONAL INFORMATION / EXAMINATION PROCESS</h2></div>
<div><ul><li>Ability to provide own transportation to off-site meeting locations, as needed</li></ul> 

EXAMINATION PROCESS (may include): 
<ul><li>
An evaluation of training and experience</li><li>
One or more interviews</li></ul></div> 

</div><div><div>Frederick County Government is committed to providing an inclusive work environment and complies with all applicable laws and regulations regarding workplace accommodation, including for individuals with disabilities. Applicants who require reasonable accommodation during the application and hiring process may contact the Talent Acquisition section of Human Resources. Inquiries about accommodations can be sent to Recruitment@FrederickCountyMD.gov</div></div></div>
 <div></div><div><div><div>Retirement Plan: 
A defined benefit retirement plan is provided for all regular County employees. Employees are automatically enrolled in either the Uniformed Plan (5 year vesting) or the Non-Uniformed Plan (5 year vesting, effective 07/01/2024) depending upon position classification. The majority of support for the plan is provided by the County; however, employees are required to make a mandatory pre-tax contribution towards their benefit. Retirement benefits are payable at normal, early or delayed retirement. Retirement benefits are also payable upon termination and in the event of death or disability. 
 
Health Insurance: 
County employees have a choice of two medical insurance plans, an In-Network (HMO) Plan or a High Deductible medical plan with a Health Care Savings Account, to provide coverage for medical and surgical expenses, hospital and emergency care expenses, mental health expenses and prescription drugs. The County and participants share in the cost of the health insurance with the employee having the benefit of pre tax contribution deductions. Medical insurance goes into effect on the first day of active employment. 
 
Dental Insurance: 
Employees may select coverage from one of three dental plan options, ranging from a PPO plan to a dental HMO plan. Coverage includes preventive care, fillings, crowns, bridges and dentures, and the cost of dental insurance is shared by both the County and the employee. Dental insurance goes into effect on the first day of the month that follows the eligible employee's completion of 30 days of active employment 
 NOTE: Employees working 75% or greater of a 35 or 40 hour position are eligible for health &amp; dental insurance. 
Flexible Spending Accounts: 
The Flex Spending plan allows employees to pay health and day care expenses with pre-tax dollars. Employees may set aside part of their salary in a special account that can be used throughout the year to reimburse themselves for out-of-pocket medical expenses. The maximum contribution is $3,400 per year for Health Care Spending and $7,500 for Dependent Care Spending (work-related day care expenses). Examples of expenses that can be reimbursed for Health Care Spending include, but are not limited to: deductibles, co-payments, dental fees, chiropractors' services, and eyeglasses / contact lenses. 
 
Life Insurance: 
Employees are insured for 2 times their annual salary in case of death plus 2 times their annual salary for accidental death. Employees do not contribute to the premiums for this coverage. A Supplemental Life Insurance is also offered to regular County employees. The plan allows employees to purchase individually owned term life insurance for themselves, their spouse, and their dependents. 
 
Savings Plan - Deferred Compensation: 
The County offers a Section 457 Plan. Deferred compensation plans allow participants to save for retirement in either a pre tax or post tax (Roth) investment account. Contributions are invested at the employee's direction into one or more of the variety of investment options offered by the plan. Changes may be made to the contribution levels, investment options, etc. at any time. Contribution maximums are set each year by the IRS. 
 
Educational Reimbursement Program: 
County employees who have successfully passed their probationary period may apply for education reimbursement for courses that can improve or develop an employee's capabilities related to their current job or for a promotional opportunity within Frederick County Government. The benefit also covers the costs of job-related non-credit courses. If the employee receives a grade of at least a C, or successfully passes a non-credit course, the County reimburses the employee 75% of the costs of tuition, fees and books. If an employee doesn't remain employed with Frederick County Government for two years after a class is taken, the benefit needs to be reimbursed to FCG. 
 
Employee Assistance Program: 
This confidential assessment, referral and counseling service is available at no cost to all employees who may need help with a personal or job-related issue or concern. 
 
Leave 
Annual Leave &ndash; Employees are eligible to use Annual Leave after their 6 month probationary period. Annual Leave accrues as follows: Years of service days per year 
0 &ndash; 2 years 11 days 
2 &ndash; 10 years 17 days 
10 + years 24 days 
 
Sick Leave - Employees will earn sick leave at a rate of 15 days per calendar year. 
 
Sick Leave may also be used for illness of an employee's child, dependent, spouse, parent or parent-in-law. There is no limit on the amount of sick leave accumulated. Unused Sick Leave may be used for additional credit in the pension plan at the time of retirement. 
 NOTE: Regular benefited part-time employees earn annual and sick leave on a pro-rated basis based on their actual number of hours worked biweekly up to their assigned number of regularly scheduled work hours. 
Other available types of leave include, but are not limited to, Family Medical Leave, Bereavement, Jury, and Military. 
 
Holidays: 
The County observes 10 holidays every year and 11 are observed on years of General Elections. 
 
For additional information on Frederick County Government's benefits package, please visit the Division of Human Resources website at www.FrederickCountyMD.gov. 
 
All hires before January 1, 2012, will follow the all benefit and leave rules as described in the Personnel Rules amended October 3, 2013.</div></div></div>

Contract Support Coordinator

Naelaesthetics

Company Overview: We are a growing construction services company providing Designing, Drafting, and Engineering solutions to clients in the US market. Operating on a B2B model, we specialize in delivering high-quality technical services while maintaining strong client relationships and efficient project execution.Job Location: Township, LahoreShift Timing: 6:00 PM &ndash; 3:00 AM (Mon&ndash;Fri)Job Description:We are looking for a confident, presentable, and highly organized Project Coordinator (Female) who will act as a bridge between the Sales and Technical teams. The ideal candidate will work closely with the COO, ensuring smooth coordination, timely reporting, and efficient project execution.This role requires someone who can take ownership, manage multiple workflows, and ensure no delays occur across ongoing projects and leads.Key Responsibilities:<ul><li>Maintain daily reporting for COO regarding:</li><li>Lead status (new, in-progress, converted)</li><li>Ongoing project updates</li><li>Delivered vs. newly onboarded projects</li><li>Track and monitor:</li><li>Project progress &amp; timelines</li><li>Priority and critical projects</li><li>Stuck projects and propose actionable solutions</li><li>Ensure smooth coordination between:</li><li>Sales Team (Lead generation &amp; client communication)</li><li>Technical Team (Designing, Drafting &amp; Engineering delivery)</li><li>Identify bottlenecks and proactively prevent delays</li><li>Follow up with relevant teams to ensure timely task completion</li><li>Assist COO in operational planning and execution</li><li>Maintain proper documentation, reports, and dashboards</li><li>Communicate updates clearly to internal stakeholders</li></ul>Requirements:<ul><li>Female candidate required</li><li>Proven experience as a Project Coordinator / Operations Coordinator / BPO Coordinator</li><li>Strong command of English communication (spoken &amp; written)</li><li>Excellent reporting, follow-up, and coordination skills</li><li>Ability to handle multiple projects simultaneously</li><li>Strong problem-solving and decision-making ability</li><li>Confident, presentable, and ownership-driven personality</li><li>Experience in BPO / International campaigns / US market will be preferred</li></ul>Benefits:<ul><li>Provident Fund (PF)</li><li>Health Insurance</li><li>Performance-based increments</li><li>Career growth opportunities</li><li>Professional work environment</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>International Business Development: 3 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Business Coordinator-Female

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