technical support coordinator

Ultiwise Consult

<p><b>Job Description After Sales Technical Coordinator</b><br></p><p><b>Designation: After Sales Technical Coordinator<br>Department: After Sales (AMC Retrofit Service Trading & O&M)<br>Reporting To: After Sales / O&M Manager</b></p><br><p>Role Summary<br></p><p>The After Sales Technical Coordinator is responsible for coordinating and managing all technical and operational activities across AMC Retrofit Service Trading and O&M. The role ensures that client inquiries complaints and service requests are addressed effectively site works are executed with proper planning and resource allocation and all supporting documentation is prepared for invoicing and reporting. The position serves as the technical backbone of the After Sales team bridging communication between clients site staff procurement warehouse accounts and management.<br></p><br><p>Key Tasks & Responsibilities<br></p><p>1. Client Inquiry Evaluation<br></p><ul><li>Review and evaluate all incoming client inquiries (AMC retrofit service O&M).<br></li><li>Arrange and assign technicians/engineers for site visits.<br></li><li>Collect findings from site visits and prepare detailed reports & BOQs.<br></li><li>Coordinate with Admin Coordinator & O&M Manager to prepare professional proposals/quotations.<br></li><li>Submit proposals to clients and track approvals.<br></li><li>Maintain a tracker for pending and submitted offers ensuring timely follow-up and closure.<br></li></ul><br><p>2. Customer Complaint Management<br></p><ul><li>Act as the first point of contact for all customer complaints.<br></li><li>Record and log complaints systematically.<br></li><li>Arrange the required materials resources and third-party vendors to resolve complaints.<br></li><li>Monitor complaint resolution until successful closure and client satisfaction.<br></li><li>Prepare and issue complaint closure reports with supporting documentation.<br></li><li>Escalate unresolved issues to management with corrective action proposals.<br></li></ul><br><p>3. Planning & Scheduling<br></p><ul><li>Prepare and update annual monthly and weekly schedules for:<br></li><ul><li>AMC visits<br></li><li>Retrofit jobs<br></li><li>Service calls<br></li><li>O&M activities<br></li></ul><li>Allocate manpower vehicles tools and consumables for each job.<br></li><li>Re-schedule tasks promptly based on emergencies client availability or site conditions.<br></li><li>Respond to client service calls immediately and ensure timely dispatch of teams.<br></li><li>Monitor upcoming AMC contract expiry dates and notify the proposal team for renewal.<br></li></ul><br><p>4. Client Coordination<br></p><ul><li>Serve as a single point of contact for after-sales clients.<br></li><li>Share schedules confirm approvals and follow up on site visit reports.<br></li><li>Ensure timely delivery of proposals service reports and technical documents.<br></li><li>Follow up with clients on pending offers approvals or complaints.<br></li><li>Maintain continuous professional correspondence to build client trust.<br></li></ul><br><p>5. Transport & Material Mobilization<br></p><ul><li>Arrange materials consumables spares and tools in advance for planned works.<br></li><li>Coordinate with Procurement & Warehouse for material readiness.<br></li><li>Mobilize vehicles drivers and lifting equipment as per site requirements.<br></li><li>Ensure tools PPE and consumables are checked calibrated and available before dispatch.<br></li><li>Manage fleet allocation to optimize usage and reduce downtime.<br></li></ul><br><p>6. Technical & Operational Support<br></p><ul><li>Review technical reports from engineers/technicians for accuracy and completeness.<br></li><li>Prepare detailed site visit reports from site team inputs.<br></li><li>Provide troubleshooting support and technical clarifications to site staff.<br></li><li>Maintain comprehensive documentation for retrofit jobs including:<br></li><ul><li>Method of Statement<br></li><li>Risk Assessment<br></li><li>Work Schedule<br></li><li>Work Completion Certificate<br></li><li>Warranty Certificate<br></li><li>O&M Manual<br></li><li>Packing List<br></li></ul><li>Maintain a technical database of AMC retrofit and O&M performance logs.<br></li></ul><br><p>7. Team & Resource Management<br></p><ul><li>Assign and monitor daily tasks for engineers technicians and operators.<br></li><li>Track manpower utilization overtime and site deployment.<br></li><li>Verify and cross-check OT sheets; ensure approval from line managers.<br></li><li>Monitor workforce discipline PPE usage and compliance with safety protocols.<br></li><li>Ensure standby manpower is planned for emergency site calls.<br></li></ul><br><p>8. Commercial Support<br></p><ul><li>Collect all service and site reports and submit them to Admin Coordinator for invoicing.<br></li><li>File AMC supporting documents and submit them to Accounts Department for monthly billing.<br></li><li>Track client acknowledgments and payment follow-up.<br></li><li>Assist in warranty claims and variation works.<br></li><li>Monitor renewal of AMC contracts and ensure proposals are sent on time.<br></li></ul><br><p>9. Trading & Materials Support<br></p><ul><li>Support client requirements for consumables spares and chemicals.<br></li><li>Coordinate procurement stock management and logistics for timely delivery.<br></li><li>Maintain stock and usage records for consumables and spare parts.<br></li><li>Follow up with suppliers and ensure competitive pricing for trading items.<br></li></ul><br><p>10. Compliance & Reporting<br></p><ul><li>Ensure all after-sales activities comply with safety regulations and company policies.<br></li><li>Prepare weekly and monthly progress reports on AMC retrofit service and O&M.<br></li><li>Maintain systematic filing of contracts reports and client communications.<br></li><li>Record client complaints corrective actions and preventive measures.<br></li><li>Support management audits and ISO compliance documentation.<br></li></ul><br><p>Skills & Competencies Required<br></p><ul><li>Strong technical knowledge of STP RO UF ETP and other water treatment systems.<br></li><li>Excellent coordination planning and client communication skills.<br></li><li>Strong report-writing documentation and record-keeping ability.<br></li><li>Ability to multitask across AMC Retrofit Service Trading & O&M simultaneously.<br></li><li>Proficiency in MS Office ERP and reporting tools.<br></li><li>Strong problem-solving analytical and time management skills.<br></li><li>Knowledge of HSE standards and compliance requirements.<br></li></ul><br>

After Sales Technical Coordinator

ibex

<div>
 Ibex is seeking an
 <strong>
  Incident Management Coordinator
 </strong>
 who will ensure seamless operations by managing and resolving technical incidents. In this role, you&rsquo;ll provide essential support by troubleshooting desktop and network issues, documenting resolutions, and keeping all stakeholders updated. You&rsquo;ll also assist with project work and escalations, ensuring incidents are resolved quickly and efficiently.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure all incidents and their resolutions are properly executed, documented, and tracked.
  </li>
  <li>
   Handle assigned projects and issues of low to medium complexity as needed.
  </li>
  <li>
   Communicate clearly with clients and partners to relay any disruptions to operational procedures, ensuring consistent and timely notifications.
  </li>
  <li>
   Initiate and manage escalations during technical crises, maintaining close follow-up and real-time debriefing, while providing continuous updates to management until resolution.
  </li>
  <li>
   Analyze each incident&rsquo;s technical and customer impact to determine the appropriate priority level. Escalate critical issues and collaborate with Service Management and Account Managers to guide technical teams.
  </li>
  <li>
   Keep all stakeholders informed throughout the incident lifecycle via clear and timely incident updates.
  </li>
  <li>
   Monitor service level agreements (SLAs) and actively work to minimize Mean Time to Repair (MTTR) to reduce client impact.
  </li>
  <li>
   Prepare and deliver well-structured technical reports tailored for both business and technical audiences.
  </li>
  <li>
   Address desktop support issues, including Microsoft Office and both client-provided and in-house applications, applying updates and necessary fixes.
  </li>
  <li>
   Basic networking knowledge, including troubleshooting IP-related issues, routers, switches, and utilizing diagnostic commands (e.g., ping, nslookup, ipconfig, tracert), as well as understanding circuits, network topologies, and routing protocols.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science, IT, or a related field.
  </li>
  <li>
   Experience in Service Desk, Access, Incident, Change, Problem Management, and IT Infrastructure is preferred.
  </li>
  <li>
   Excellent verbal and written communication skills.
  </li>
  <li>
   Technical writing skills.
  </li>
  <li>
   Ability to facilitate, drive, orchestrate, and lead large, diverse groups.
  </li>
  <li>
   Ability to understand ongoing incidents and drive them toward resolution.
  </li>
  <li>
   Willingness to learn and grow.
  </li>
  <li>
   Ability to handle crisis situations and define priorities under pressure, while adhering to fixed procedures.
  </li>
  <li>
   General technical knowledge of Mobile Access, Core IT/Telco, software, and services.
  </li>
  <li>
   Strong analytical skills.
  </li>
  <li>
   Solid understanding of basic to intermediate computing and networking concepts.
  </li>
  <li>
   Ability to translate technical concepts into clear, business-driven reports detailing the impact of computing, disasters, and other disruptions to business operations.
  </li>
  <li>
   Must be able to work unconventional shifts (on-call, after hours, weekends) due to the nature of the work.
  </li>
  <li>
   Strong understanding of ITIL (Information Technology Infrastructure Library) principles.
  </li>
  <li>
   Ability to coordinate with teams of various skill sets to share and obtain technical information.
  </li>
  <li>
   Ability to interact with senior management, external client organizations, and vendors.
  </li>
  <li>
   Strong organizational skills, attention to detail, and flexibility to multitask across tasks with varying deadlines.
  </li>
  <li>
   Ability to comprehend North American, British, or neutral English accents.
  </li>
  <li>
   High-energy self-starter with a bias for action and a sense of urgency to deliver results.
  </li>
  <li>
   Proactive in identifying process improvement opportunities and capable of communicating them to management with supporting evidence and data.
  </li>
 </ul>
</div>


Incident Management Coordinator

Clean Harbors

<div><div><div><div><div><div><div><div><div><div><div><div><div><b>Job Description</b>
</div><div><p>Clean Harbors in<b> Denver, CO </b>is seeking a <b>Logistics Coordinator</b> (Technical Services Coordinator) responsible for scheduling the efficient use of regional equipment and personnel, to include drivers, to provide logistical services to internal and external customers. This role will supervise multiple associates and ensure optimal efficiency and execution within an assigned territory.<br>
</p><p>Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology &ndash; come be part of the solution with us.<br>
</p><p><b>Why work for Clean Harbors?</b></p>
<ul><li>Health and Safety is our #1 priority and we live it 3-6-5!</li>
<li>Focus on maintaining sustainability and cleaning the Earth</li>
<li>Pay range $65-75k+ per year</li>
<li>Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match</li>
<li>Own part of the company with our Employee Stock Purchase Plan</li>
<li>Opportunities for growth and development for all the stages of your career</li>
<li>Company paid training and tuition reimbursement</li><br>
</ul></div></div></div></div></div></div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div><div><div><div><div><b>Responsibilities</b>
</div><div><ul><li>Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner</li>
<li>Schedule drivers and review their daily logs to ensure compliance with DOT regulations</li>
<li>Receive incoming customer and emergency calls to schedule responses accordingly</li>
<li>Maintain communication between customers, drivers, and central logistics team</li>
<li>Ensure all equipment and vehicles are receiving regular preventive maintenance and scheduling additional essential repairs and/ or maintenance as needed</li>
<li>Provides compliance information, maintenance, safety and permitting to Manager</li>
<li>Ensures drivers meet federal and Company regulations/policies</li>
<li>Ensures driver logs, vehicle inspection reports, and job folders are completed daily</li>
<li>Review logistics and works closely with customer service to understand shipping needs</li>
<li>Promotes safety by ensuring that personnel have the appropriate personal protective equipment, work plans, and training, etc.</li>
<li>Understands expected job profitability by scheduling and managing resources efficiently</li>
<li>Follow all local, state (provincial) and federal compliance regulations and rules</li>
<li>Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements</li>
<li>Safely observe all corporate operating guidelines and procedures</li>
<li>Observe all company environmental health and safety operating guidelines</li>
<li>Performs other duties as assigned</li><br>
</ul></div></div></div></div></div></div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div><div><div><div><div><b>Qualifications</b>
</div><div><ul><li>Previous experience in transportation</li>
<li>Excellent interpersonal, communication, verbal, and written skills</li>
<li>Strong computer skills with a solid proficiency in Microsoft based applications</li>
<li>Ability to handle multiple tasks simultaneously</li>
<li>Perform physical functions per job requirements</li>
<li>Successfully complete a background check, drug test, and physical, by position</li><br>
</ul><p></p><p><b>Preferred Qualifications:</b></p>
<ul><li>Bachelor&rsquo;s degree</li>
<li>DOT knowledge and dispatching/ logistics experience</li>
<li>Leadership and supervisory knowledge</li>
<li>RCRA/OSHA knowledge</li><br>
</ul><p></p><p><b>Clean Harbors Technical Services</b></p>
<ul><li>Waste Disposal &ndash; Comprehensive disposal of hazardous and non-hazardous waste at Company-owned facilities</li>
<li>Recycling Services &ndash; Extensive recycling, reuse and reclamation options for materials such as solvents, chemicals, oil and electrical equipment</li>
<li>Chemical Packing &ndash; Safe, efficient handling and disposal of the widest range of chemicals, including reactives and compressed gases</li>
<li>Household Hazardous Waste (HHW) Services &ndash; HHW collection programs of all types and sizes, facilitated by Clean Harbors expert personnel</li><br>
</ul><p></p><p>Clean Harbors is an equal opportunity employer.</p><br>
<p></p><p>Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.</p><br>
<p></p><p>Clean Harbors is a Military &amp; Veteran friendly company.</p>
<ul><li>CH</li></ul>
<p>#LI-AK1</p>
</div></div></div></div></div></div></div></div></div></div></div></div><p><b>RESPONSIBILITIES</b></p><p><b>
QUALIFICATIONS</b></p></div>

Technical Services Coordinator

Medtronic

<div><p>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You&rsquo;ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
</p><p></p><h1 class="jobSectionHeader"><b>A Day in the Life
</b></h1>We are a company who inspiring the extraordinary, For more than 70 years, we have led the way with purpose-driven healthcare technology. That history compels us to relentlessly pursue therapies that change lives.
<br>
<br>
The role is opened to continue our daily milestone in serving our patients &amp; partners and give them the highest level of support &amp; partnership which is aligned with our daily mission to alleviate pain, restore health, and extend life. For this role, you will be expected to work in our Egypt, Cairo office, full time with 20% travelling.
<p></p><p><b>Responsibilities may include the following and other duties may be assigned:
</b></p><ul><li>The candidate will be the face of the Service &amp; Repair team across the entire Medtronic product ranges for Distributor Markets.
</li><li>Ensure quality agreements and service contracts are drafted, signed, updated and filed in contract repository
</li><li>Receive technical training requests and connect with training coordinator to fulfil training needs
</li><li>Serve as the primary liaison for technical support by managing training requests, coordinating with distributors on installed equipment and spare parts, facilitating urgent parts supply escalations, disseminating technical manuals and bulletins, assisting with tender applications, coordinating corrective actions, and ensuring timely processing of warranty claims.
</li><li>May undergo technical training and conduct site visits for technical support if required.
</li><li>Main interface between MDT and distributor network in the Central and North Africa, Middle East, Central Asia and Turkey region.
</li><li>Will be responsible for scheduling distributor reviews, identify opportunities for revenue within the distributor network and compliance.
</li></ul><p></p><p><b>Required Knowledge and Experience:
</b></p><ul><li>Bachelor's degree in Engineering, Biomedical Engineering, or a related technical field, minimum of 5 years of experience in technical service, field service, or distributor support in the medical devices industry.
</li><li>Strong understanding of service and repair processes for medical equipment.
</li><li>Experience in contract management, including drafting and maintaining service agreements.
</li><li>Familiarity with warranty processes, spare parts logistics, and corrective action coordination.
</li><li>Strong relationship-building skills to maintain effective communication with distributors.
</li><li>Ability to collaborate with cross-functional teams, including regulatory, technical, and commercial teams.
</li><li>Strong written and verbal communication skills in English; additional languages are a plus.
</li><li>Good command of MS Office programs.
</li><li>Strong analytical and problem-solving skills that are balanced with speed and effectiveness.
</li></ul><p></p><p><b>Physical Job Requirements
</b><br>
<br>
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
</p><p></p><h1 class="jobSectionHeader"><b>Benefits &amp; Compensation
</b></h1><p><b>Medtronic offers a competitive Salary and flexible Benefits Package
</b><br>
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br>
<br>
</p>This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
<p></p><h1 class="jobSectionHeader"><b>About Medtronic
</b></h1><p>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
<br>
Our Mission &mdash; to alleviate pain, restore health, and extend life &mdash; unites a global team of 95,000+ passionate people.
<br>
We are engineers at heart&mdash; putting ambitious ideas to work to generate real solutions for real people. From the R&amp;D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.</p></div><p></p>

Service Partner – Distributors’ Markets

Carlton Group

<div><p>The Operations Support Coordinator II (OSC II) plays a key role in ensuring the efficient and accurate
<br>
delivery of service operations, including repairs, installations, preventative maintenance, and
<br>
inspections, across a diverse customer base. The OSC II operates with a high degree of autonomy,
<br>
demonstrating mastery of responsibilities with minimal supervision. This role takes on greater
<br>
ownership in the call-to-cash process, mentors and supports other OSC team members, and drives
<br>
action that supports KPI achievement and branch performance. The OSC II not only fulfills daily
<br>
service support functions but also helps shape and improve the systems and workflows that power
<br>
operational excellence.
</p><div>Essential Job Functions<br>
<ul><li>Answer and direct incoming calls, assisting customers with service inquiries regarding repairs, installations, preventative maintenance, load tests, rentals, and parts sales.</li><li>Schedule preventative maintenance, installations, and repairs to maximize technician productivity.</li><li>Dispatch work orders to technicians and track their status via ServicePro and SmarterCerts applications.</li><li>Create and manage work orders, ensuring timely updates, status documentation, and charge calculations.</li><li>Provide quotes for parts, installations, PM contracts, and repairs as needed.</li><li>Manage the on-call system for after-hours customer service.</li><li>Collaborate with the Sales department to coordinate equipment installations and assign service technicians to various tasks, including repairs and inspections.</li><li>Quickly research and source parts from vendors to support operations, ensuring timely solutions when field demands are urgent.</li><li>Ability to troubleshoot, research, and provide guidance to customers and the operations team to enhance safety, quality, and efficiency.</li><li>Take full ownership of PM contracts, ensuring renewals, accuracy, and strategic price adjustments.</li><li>Identify opportunities to optimize pricing, enhance customer value, and drive business growth.</li><li>Optimize inventory levels by leveraging system data and collaborating with purchasing to</li></ul>
CIS PDS &ndash; Operations Support Coordinator II<br>
Carlton Scale V2102025HW<br>
Page 3 of 5<br>
minimize costs. &bull; Submit purchase orders for inventory, coordinate part orders, and ensure accurate pricing and availability.<br>
<ul><li>Process inventory returns and warranty claims, including creating vendor return authorizations and tracking returns.</li><li>Manage shipping, receiving, and inventory tagging, ensuring all items are documented and accounted for.</li><li>Partner with the billing team, sales, and operations to ensure work orders are completed- minimizing the need for APS intervention and reducing process inefficiencies.</li><li>Handle new customer setup in NetSuite, including obtaining trade references and researching terms.</li><li>Create cases in NetSuite for various requests, including credits, payment term changes, customer documentation, and continuous improvement opportunities.</li><li>Maintain ownership of open order management, ensuring all notes and statuses are updated timely and accurately. Details Matter.</li><li>Handle accounts receivable, credit terms, and assist with past due AR as needed.</li><li>Train and mentor new OSCs, developing policy and procedures to enhance operational support.</li><li>Serve as a subject matter expert alongside the Operations Support Manager, ensuring best practices are utilized across branches.</li><li>Perform audits for the Administrative Scorecard.</li><li>Support manager by reviewing and approving customer calibration certificates.</li><li>Support multiple branches as needed, acting as a long-term backup when required.</li><li>Assist with physical inventory and work with managers to maintain optimal stock levels.</li><li>Process transfer orders and ensure timely movement of inventory to prevent obsolescence and reduce costs.</li><li>Review and approve time sheets timely and for accuracy, verifying work orders, customer details, and time entries.</li><li>Review and code employee credit card charges timely and for accuracy, ensuring job-related costs are properly recorded.</li><li>Utilize GPS tracking for technician vehicles to optimize dispatching.</li><li>Reconcile petty cash, maintain office equipment, and provide requested reports to management.</li><li>Complete vendor setup documents, W-9s, and other required forms.</li><li>Perform any additional duties assigned by management.</li></ul>
Accountability<br>
<ul><li>The OSC II plays an active and influential role in the success of the branch, driving action, owning outcomes, and advancing KPI performance through consistent leadership and execution.</li><li>Lead and Live by our Core Value and C10 behaviors.</li><li>Demonstrate and model CIS Core Values and C10 behaviors in all actions and decisions.</li><li>Champion CIS Safety Policies and initiatives through active participation and consistent compliance.</li><li>Operate with self-mastery, executing responsibilities with urgency, accuracy, and minimal supervision.</li></ul>
CIS PDS &ndash; Operations Support Coordinator II<br>
Carlton Scale V2102025HW<br>
Page 4 of 5<br>
<ul><li>Consider the customer&rsquo;s perspective in every decision, protecting CIS&rsquo;s reputation and the value we deliver.</li><li>Drive action daily by taking initiative, solving problems, and preventing delays in workflow.</li><li>Lead and mentor OSC I team members, supporting their development into independent and accountable contributors.</li><li>Own the service-side of the call-to-cash process, ensuring seamless coordination from intake to work order completion in partnership with Corporate Billing.</li><li>Manage and meet branch KPIs through effective scheduling, documentation, and process alignment.</li><li>Identify and eliminate inefficiencies, recommending and implementing improvements to drive operational performance.</li><li>Audit and maintain accuracy across timekeeping, expense coding, inventory, and customer documentation.</li><li>Participate in weekly Action Board meetings to align work priorities, ensure progress, and support branch goals.</li><li>Model personal accountability, consistently following through, delivering results, and setting a high standard for professionalism.</li><li>Uphold company policies and procedures, recognizing that Details Matter in all administrative and customer-facing work.</li><li>Maintain professional communication and appearance as a representative of CIS.</li></ul></div><p>
</p><div>Qualifications<br>
<ul><li>High school diploma required; minimum of 3-5 years of experience in a comparable industrial field service industry, specifically working with technicians who service industrial clients reliant on timely and reliable equipment maintenance and repair. Candidates may demonstrate relevant transferable skills such as being a problem-solver who can juggle multiple tasks and adapt to evolving priorities while leveraging critical thinking and positive customer service skills to ensure operational efficiency in high-demand environments.</li><li>A self-motivated individual who can work independently with minimal supervision.</li><li>Proficient in Microsoft Office; experience with NetSuite and Service Pro preferred.</li><li>Strong verbal, written, and listening skills.</li><li>May need to operate a forklift.</li><li>Must pass drug and background checks to support all CIS &amp; customer requirements.</li><li>Capable and comfortable working in a location by yourself.</li></ul>
Physical Requirements<br>
<ul><li>Ability to sit or stand at a workstation for extended periods of time.</li><li>Frequent use of hands for typing, handling documents, and working with office equipment such as computers, printers, and telephones.</li><li>Visual ability to view computer screens and read documents for extended periods.</li><li>Ability to lift and carry office materials, such as files or boxes, weighing up to 30 pounds.</li><li>Occasional walking or standing within the office environment.</li></ul></div></div>

Operations Support Coordinator II

Jazeera Airways

<p></p><div><p>Jazeera Airways is looking for Turnaround Coordinator who would be responsible for managing the safe, efficient, and on-time turnaround of aircraft, while also performing load control duties as per operational allocation. The position acts as the central link between flight crew, ground handling teams, and operational control, ensuring adherence to safety, accuracy, and punctuality standards.</p>
<p><b>
Responsibilities and Duties:</b></p>
<ul>
<li>Coordinate all aircraft turnaround activities from arrival to departure, ensuring safety and on-time performance.</li>
<li>Serve as the single communication point between the flight deck, passenger services, ramp, cleaning, engineering, catering, and OCC.</li>
<li>Monitor and record turnaround milestones (fueling, loading, cleaning, boarding, etc.) for on-time execution.</li>
<li>Connect/disconnect Passenger Boarding Bridge (PBB) and coordinate passenger flow with cabin crew.</li>
<li>Ensure all GSE are safely positioned and removed post-use.</li>
<li>When allocated, perform full Load Control duties including preparation of Load Sheets, LIRs, and Load &amp; Trim Sheets as per regulations.</li>
<li>Ensure safe and accurate load distribution and manage LMCs and special loads in coordination with ramp and flight crew.</li>
<li>Report turnaround or load-related irregularities and contribute to process improvement.</li>
<li>Maintain compliance with Jazeera Airways SOPs, IATA AHM/IGOM, and Kuwait DGCA standards.</li></ul><br>
<p><br>
<b>Requirements and Qualifications:</b></p>
<ul>
<li>Diploma or Bachelor&rsquo;s degree in Aviation, Airport Operations, or related field.</li>
<li>Minimum 5 years&rsquo; experience in ground operations, including at least 2 years in Load Control or Turnaround Coordination.</li>
<li>Must be an experienced Load Controller with proven aircraft weight &amp; balance experience.</li>
<li>Strong coordination and communication skills; able to manage multiple stakeholders under time pressure.</li>
<li>Certifications in Ramp Safety, Load Control, Human Factors, and DGR preferred.</li>
<li>Good knowledge of IATA AHM, IGOM, and SMS principles.</li></ul></div><p></p>

Turnaround Coordinator

Benchmark Foods Trading LLC

<p>Benchmark Foods is a leading distributor in UAE servicing the finest quality foods and beverages. Our network of coverage includes Cafeteria, Restaurants, Star hotels and Retail channels including hypermarkets, supermarkets, cooperative stores and traditional / grocery outlets.</p><p>We are actively looking for IT Cordinator to carry out our daily IT Operations.</p><p>What we want?</p><ul><li>Knowledge in Microsoft Apps and SaaS applications like Zoho Apps &amp; Van Sales Apps.</li><li>Basic knowledge about the Sales &amp; Supply Chain operations.</li><li>0 - 2 Years of working experience as an IT Co-Ordinator or in the co-ordination / Support role.</li><li>Technical knowledge required in troubleshooting &amp; support related to network &amp; other IT Hardware issues.</li><li>Own day-to-day IT operations: create/configure user accounts, Email IDs, set up devices, ensure smooth working of Saas Apps &amp; tools.</li><li>Provide responsive L1/L2 support.</li><li>Ensure secure, reliable and well documented IT services.</li><li>Ready to work 6 days a week.</li></ul><p>What must you have?</p><ul><li>Education: B.E / BSC in Computer Science / B.Tech in Information Technology</li><li>Age: 22 - 30</li></ul><p>Note: Preferred Male Candidate</p><p>Job Types: Full-time, Permanent, Fresher</p>

IT Coordinator

Search 10000+ Technical support coordinator jobs near you this November. New roles added regularly across leading industries. Apply today.