technical support coordinator

North Oil Company Qatar

<div>
 Job description:
 
 
 Job Purpose
 
 JOB DIMENSIONS
 
 
 &nbsp;
 
 <ul>
 <li>
 Multiple administrative interfaces between the Logistics entities (Aviation / Marine / Operations / Supply Base &amp; Port / Lifting / HSE)
 </li>
 <li>
 Regular operational reports &ndash; weekly, monthly, quarterly, annual, ad-hoc
 </li>
 <li>
 Logistics CMS documents ~ 40
 </li>
 <li>
 Focal person for Public Relations communication within Logistics
 </li>
 <li>
 Ad-hoc administrative tasks
 </li>
 </ul>
 
 &nbsp;
 
 
 CONTEXT AND ENVIRONMENT
 
 <ul>
 <li>
 Office based in Doha with occasional trips to operational locations (Heliport, Supply Base &amp; Port, Contractor facilities)
 </li>
 </ul>
 Key Accountabilities
 
 ACCOUNTABILITIES
 
 
 &nbsp;
 
 <ul>
 <li>
 Ensure regular reporting of logistics activities to Logistics management
 </li>
 <li>
 Support the monitoring and reporting of Logistics KPI&rsquo;s
 </li>
 <li>
 Maintain Logistics CMS library
 </li>
 <li>
 Assist in implementation of Logistics&rsquo; digital projects
 </li>
 <li>
 Focal person for Logistics intranet web-site development and communication
 </li>
 <li>
 Provide ad-hoc administrative support to Logistics management
 </li>
 </ul>
 
 &nbsp;
 
 
 ACTIVITIES
 
 
 &nbsp;
 
 
 HSE
 
 <ul>
 <li>
 Maintain awareness of and ensure compliance with all relevant Statutory and Company HSE standards.
 </li>
 <li>
 Promote Logistics safety standards throughout the organization
 </li>
 <li>
 Demonstrate personal commitment to the HSE Policy.
 </li>
 <li>
 Participate in Company safety activities and initiatives.
 </li>
 </ul>
 
 &nbsp;
 
 
 REPORTING &amp; PERFORMANCE KPI&rsquo;s
 
 <ul>
 <li>
 Prepare and submit weekly, monthly, quarterly and annual department performance reports to
 </li>
 </ul>
 
 &nbsp;
 
 
 Logistics management
 
 <ul>
 <li>
 Support the development of the department performance KPI&rsquo;s
 </li>
 <li>
 Assist in the analysis and the use of the logistics data from Kabal logistics software tool
 </li>
 </ul>
 
 &nbsp;
 
 
 LOGISTICS METHODOLOGY
 
 <ul>
 <li>
 Provide technical and analytical support to the logistics entities (Aviation / Marine / Operations / Supply Base &amp; Port) in cost-related issues and contractor management
 </li>
 <li>
 Support the maintenance of all Logistics CMS documentation
 </li>
 <li>
 Participate in digital initiatives and the development of logistics digital tools, e-dashboards
 </li>
 <li>
 Promote cost saving culture, record savings in the Tawfeer e-tool
 </li>
 <li>
 Promote innovative ideas in Logistics, maintain ideas register
 </li>
 </ul>
 
 &nbsp;
 
 
 CONTRACT &amp; CONTRACTOR MANAGEMENT
 
 <ul>
 <li>
 Play a supporting role as a participant in service contractor audits and contractor management
 </li>
 <li>
 Support the logistics department with the creation of PRs (Purchase Requisitions) and Call-Off PO&rsquo;s (Purchase Orders) in SAP
 </li>
 </ul>
 
 &nbsp;
 
 
 ADMINISTRATIVE SUPPORT
 
 <ul>
 <li>
 Provide diverse administrative support to the daily functioning of the Logistics department
 </li>
 <li>
 Promote the Logistics department through the Company Intranet with a focus on performance indicators
 </li>
 <li>
 Perform necessary transactions in HR Hub in support of department administration.
 </li>
 </ul>
 Key Accountabilities Key Accountabilities Competencies Delegate Appropriately and Communicate Effectively Demonstrate Adaptability in Managing Complex Situations Demonstrate Learning Agility and Drive Innovation Develop Emotional Intelligence and Cultural Competence Develop Others and Institutionalise Knowledge Develop Talent for the Future NOC Sustainability Facilitate Collaboration and Sense of Community Improve Safety, Technical Proficiency and Results Lead By Example with NOC Values Set Purpose, Strategic Direction and Company Plan Strengthen Accountability and Continuous Improvement Think and Act in Stakeholder-Centric Ways Education
 
 Bachelors degree or technical diploma qualification
 
 Certification Experience
 <ul>
 <li>
 Minimum 6-years experience in a related Oil &amp; Gas Logistics environment
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Must be computer literate and be able to prepare high quality detailed reports and presentations in MS Office Suite. SAP experience, MS Project or equivalent is a plus.
 </li>
 <li>
 Strong administrative and analytical skills
 </li>
 </ul>
</div>

Technical Support Coordinator (Logistics)

Lausanne Security & Safety

JOB DETAILS:We&rsquo;re Hiring: Technical Coordinator Location: Qatar (New Industrial area)We are looking for a Coordinator experience in Steel Doors &amp; Windows /Kahramaa SubstationQualifications:<ul><li>Project coordination (assisting Sales department)</li><li>Excellent communication</li><li>Technical Support /Quotations/PO's /Material Submittals</li><li>Coordinate technical activities and workflows between engineering, design, procurement</li><li>Computer literate</li></ul>SALARY : To be discuss upon interviewInterested Applicant may send your CV :cv@lausannesecurity.comJob Types: Full-timeJob Type: Full-time

Technical Coordinator

Hilton

<div>IT Coordinator
An IT Coordinator will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. 
 
 
What will I be doing? 
As an IT Coordinator, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Coordinator will perform the following tasks to the highest standards:<ul>
<li>Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages</li>
<li>Record all issues that arise and advise the IT Manager of any issues that need further attention</li>
<li>Recommend system improvements to the IT Manager</li>
<li>Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements</li></ul>
What are we looking for? 
IT Coordinators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous IT experience, preferably in the hotel, leisure, and/or service sector</li>
<li>Experience of all Microsoft systems</li>
<li>Experience of hotel applications, such as Fidelio and Micros, preferred</li>
<li>Excellent organizational and interpersonal skills</li>
<li>Current technical skills and knowledge of technology</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

IT Coordinator

Ultiwise Consult

Job Description After Sales Technical Coordinator Designation: After Sales Technical Coordinator Department: After Sales (AMC Retrofit Service Trading & O&M) Reporting To: After Sales / O&M Manager Role Summary The After Sales Technical Coordinator is responsible for coordinating and managing all technical and operational activities across AMC Retrofit Service Trading and O&M. The role ensures that client inquiries complaints and service requests are addressed effectively site works are executed with proper planning and resource allocation and all supporting documentation is prepared for invoicing and reporting. The position serves as the technical backbone of the After Sales team bridging communication between clients site staff procurement warehouse accounts and management. Key Tasks & Responsibilities 1. Client Inquiry Evaluation <ul><li>Review and evaluate all incoming client inquiries (AMC retrofit service O&M). </li><li>Arrange and assign technicians/engineers for site visits. </li><li>Collect findings from site visits and prepare detailed reports & BOQs. </li><li>Coordinate with Admin Coordinator & O&M Manager to prepare professional proposals/quotations. </li><li>Submit proposals to clients and track approvals. </li><li>Maintain a tracker for pending and submitted offers ensuring timely follow-up and closure. </li></ul> 2. Customer Complaint Management <ul><li>Act as the first point of contact for all customer complaints. </li><li>Record and log complaints systematically. </li><li>Arrange the required materials resources and third-party vendors to resolve complaints. </li><li>Monitor complaint resolution until successful closure and client satisfaction. </li><li>Prepare and issue complaint closure reports with supporting documentation. </li><li>Escalate unresolved issues to management with corrective action proposals. </li></ul> 3. Planning & Scheduling <ul><li>Prepare and update annual monthly and weekly schedules for: </li><ul><li>AMC visits </li><li>Retrofit jobs </li><li>Service calls </li><li>O&M activities </li></ul><li>Allocate manpower vehicles tools and consumables for each job. </li><li>Re-schedule tasks promptly based on emergencies client availability or site conditions. </li><li>Respond to client service calls immediately and ensure timely dispatch of teams. </li><li>Monitor upcoming AMC contract expiry dates and notify the proposal team for renewal. </li></ul> 4. Client Coordination <ul><li>Serve as a single point of contact for after-sales clients. </li><li>Share schedules confirm approvals and follow up on site visit reports. </li><li>Ensure timely delivery of proposals service reports and technical documents. </li><li>Follow up with clients on pending offers approvals or complaints. </li><li>Maintain continuous professional correspondence to build client trust. </li></ul> 5. Transport & Material Mobilization <ul><li>Arrange materials consumables spares and tools in advance for planned works. </li><li>Coordinate with Procurement & Warehouse for material readiness. </li><li>Mobilize vehicles drivers and lifting equipment as per site requirements. </li><li>Ensure tools PPE and consumables are checked calibrated and available before dispatch. </li><li>Manage fleet allocation to optimize usage and reduce downtime. </li></ul> 6. Technical & Operational Support <ul><li>Review technical reports from engineers/technicians for accuracy and completeness. </li><li>Prepare detailed site visit reports from site team inputs. </li><li>Provide troubleshooting support and technical clarifications to site staff. </li><li>Maintain comprehensive documentation for retrofit jobs including: </li><ul><li>Method of Statement </li><li>Risk Assessment </li><li>Work Schedule </li><li>Work Completion Certificate </li><li>Warranty Certificate </li><li>O&M Manual </li><li>Packing List </li></ul><li>Maintain a technical database of AMC retrofit and O&M performance logs. </li></ul> 7. Team & Resource Management <ul><li>Assign and monitor daily tasks for engineers technicians and operators. </li><li>Track manpower utilization overtime and site deployment. </li><li>Verify and cross-check OT sheets; ensure approval from line managers. </li><li>Monitor workforce discipline PPE usage and compliance with safety protocols. </li><li>Ensure standby manpower is planned for emergency site calls. </li></ul> 8. Commercial Support <ul><li>Collect all service and site reports and submit them to Admin Coordinator for invoicing. </li><li>File AMC supporting documents and submit them to Accounts Department for monthly billing. </li><li>Track client acknowledgments and payment follow-up. </li><li>Assist in warranty claims and variation works. </li><li>Monitor renewal of AMC contracts and ensure proposals are sent on time. </li></ul> 9. Trading & Materials Support <ul><li>Support client requirements for consumables spares and chemicals. </li><li>Coordinate procurement stock management and logistics for timely delivery. </li><li>Maintain stock and usage records for consumables and spare parts. </li><li>Follow up with suppliers and ensure competitive pricing for trading items. </li></ul> 10. Compliance & Reporting <ul><li>Ensure all after-sales activities comply with safety regulations and company policies. </li><li>Prepare weekly and monthly progress reports on AMC retrofit service and O&M. </li><li>Maintain systematic filing of contracts reports and client communications. </li><li>Record client complaints corrective actions and preventive measures. </li><li>Support management audits and ISO compliance documentation. </li></ul> Skills & Competencies Required <ul><li>Strong technical knowledge of STP RO UF ETP and other water treatment systems. </li><li>Excellent coordination planning and client communication skills. </li><li>Strong report-writing documentation and record-keeping ability. </li><li>Ability to multitask across AMC Retrofit Service Trading & O&M simultaneously. </li><li>Proficiency in MS Office ERP and reporting tools. </li><li>Strong problem-solving analytical and time management skills. </li><li>Knowledge of HSE standards and compliance requirements. </li></ul>

After Sales Technical Coordinator

Allmed Solutions

We are seeking a proactive and well-organized Service Coordinator to join our Medical Equipment Service Team. The role involves coordinating service activities and ensuring timely technical support while maintaining effective communication between customers, service engineers, and internal teams.Key Responsibilities:<ul><li>Liaise and manage general correspondence with principal companies.</li><li>Coordinate and schedule service calls, installations, and preventive maintenance activities.</li><li>Serve as the main point of contact between customers and service engineers.</li><li>Maintain accurate service records, reports, and documentation.</li><li>Follow up on service requests to ensure timely resolution.</li><li>Coordinate with spare parts, logistics, and technical teams to support service operations.</li><li>Prepare service-related reports and provide updates to management.</li><li>Ensure compliance with company procedures and quality standards.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Biomedical Engineering.</li><li>1&ndash;3 years of experience in service coordination or technical support, preferably in the medical equipment industry.</li><li>Strong communication, coordination, and organizational skills.</li><li>Proficiency in MS Office and service management systems.</li><li>Ability to manage multiple tasks and work under pressure.</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs110,000.00 per monthWork Location: In person

Service Coordinator- Biomedical Engineer

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 As a Field Dispatch Coordinator, you will ensure Zones work is performed efficiently &amp; accurately. You will provide consistency in customer deliverables by training &amp; onboarding technicians and engineers, assisting in the preparation of project manuals, performing pilot installations, quality assurance checks, and performing supervisory functions for the Field Services Team.
 
 
 
 What You&rsquo;ll Do As The Field Dispatch Coordinator
 
 
 
 Employees employed in the role of Field Dispatch Coordinator shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making.
 
 
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Perform pilot installation for our customers to verify and validate the scope of services and installation scripts.
 </li>
 <li>
 Work with the Project Management Office to prepare project manuals on each project for our technicians and engineers which will outline topics such as:
 </li>
 <li>
 Contact information
 </li>
 <li>
 Escalation procedures
 </li>
 <li>
 Scope of services
 </li>
 <li>
 Installation scripts and processes
 </li>
 <li>
 Schedules and teams
 </li>
 <li>
 Locations and maps
 </li>
 <li>
 Site completion checklists
 </li>
 <li>
 Provide onboarding, training, and support for Field Technicians
 </li>
 <li>
 Perform quality assurance checks and team assessments to ensure:
 </li>
 <li>
 Performance of the complete scope of services as outlined in the SOW
 </li>
 <li>
 Installation scripts and processes are completed, meeting client directed specifications
 </li>
 <li>
 Be available for all escalations and questions as a dedicated technical support resource
 </li>
 <li>
 Route and manage subcontractor work orders
 </li>
 <li>
 Collect and validate appropriate deliverables upon completion for delivery to project manager
 
 
 </li>
 </ul>
 
 Education/Certification
 
 
 
 What you will bring to the team:
 
 
 Bachelor&rsquo;s degree in IT/Business Administration or any other related field
 
 
 
 Required Experience
 
 
 
 <ul>
 <li>
 5+ years&rsquo; experience with PC systems, related peripherals, common software programs, and Operating Systems
 </li>
 <li>
 Thorough understanding of the connectivity of devices to LAN and WAN
 </li>
 <li>
 Candidates must possess the ability and willingness to travel, which will include working off-hours, weekends and staying overnight with prior notification
 </li>
 <li>
 Strong interpersonal and customer service skills
 </li>
 <li>
 Ability to communicate internally and externally on all levels and through all mediums.
 </li>
 <li>
 Experience and success in working with various delivery organizations to achieve deliverables
 </li>
 <li>
 Ability to effectively prioritize and execute tasks in a high-pressure environment
 </li>
 <li>
 Ability to work and adapt to change in a fast paced environment
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Voice and Data cabling experience (Installation, termination, testing)
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Experience with Service Desk tool suites
 </li>
 <li>
 Concepts of networking fundamentals
 </li>
 <li>
 Microsoft Visio
 </li>
 <li>
 Experience with Service Now
 </li>
 <li>
 Resource supervisory experience
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Shift Timings: 9:00 P.M to 06:00 A.M (Pk time)
</div>

Field Dispatch Coordinator

Zones

<div>Description 
 
 
Company Overview:
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 Position Overview:
 As a Field Dispatch Coordinator, you will ensure Zones work is performed efficiently &amp; accurately. You will provide consistency in customer deliverables by training &amp; onboarding technicians and engineers, assisting in the preparation of project manuals, performing pilot installations, quality assurance checks, and performing supervisory functions for the Field Services Team. 
What you&rsquo;ll do as the Field Dispatch Coordinator:
 Employees employed in the role of Field Dispatch Coordinator shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Perform pilot installation for our customers to verify and validate the scope of services and installation scripts.</li><li>
Work with the Project Management Office to prepare project manuals on each project for our technicians and engineers which will outline topics such as:</li><li>
Contact information</li><li>
Escalation procedures</li><li>
Scope of services</li><li>
Installation scripts and processes</li><li>
Schedules and teams</li><li>
Locations and maps</li><li>
Site completion checklists</li><li>
Provide onboarding, training, and support for Field Technicians</li><li>
Perform quality assurance checks and team assessments to ensure:</li><li>
Performance of the complete scope of services as outlined in the SOW</li><li>
Installation scripts and processes are completed, meeting client directed specifications</li><li>
Be available for all escalations and questions as a dedicated technical support resource</li><li>
Route and manage subcontractor work orders</li><li>
Collect and validate appropriate deliverables upon completion for delivery to project manager</li></ul>
What you will bring to the team:
EDUCATION/CERTIFICATION:
 Bachelor&rsquo;s degree in IT/Business Administration or any other related field
 REQUIRED EXPERIENCE:
<ul><li>5+ years&rsquo; experience with PC systems, related peripherals, common software programs, and Operating Systems
</li><li>Thorough understanding of the connectivity of devices to LAN and WAN
</li><li>Candidates must possess the ability and willingness to travel, which will include working off-hours, weekends and staying overnight with prior notification
</li><li>Strong interpersonal and customer service skills
</li><li>Ability to communicate internally and externally on all levels and through all mediums.
</li><li>Experience and success in working with various delivery organizations to achieve deliverables
</li><li>Ability to effectively prioritize and execute tasks in a high-pressure environment
</li><li>Ability to work and adapt to change in a fast paced environment
</li><li>Excellent written and verbal communication skills
</li><li>Voice and Data cabling experience (Installation, termination, testing)</li></ul> 
 Preferred:<ul><li>
Experience with Service Desk tool suites</li><li>
Concepts of networking fundamentals</li><li>
Microsoft Visio</li><li>
Experience with Service Now</li><li>
Resource supervisory experience</li></ul> 
Zones offers a comprehensive Benefits package 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Shift Timings: 9:00 P.M to 06:00 A.M (Pk time)</div>

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