software engineer

customer support specialist Jobs in Hyderabad

customer support specialist

technical support engineer

NTT DATA Business Solutions

<div>
 
 Job Description
 
 
 
 Job Description:
 
 
 <ul>
 <li>
 Overall 1+ year&rsquo;s Experience in Server Management Administration.
 </li>
 <li>
 Experience in Server (physical/VM) installation, maintenance &amp; decommissioning
 </li>
 <li>
 profound Linux OS operations experience
 </li>
 <li>
 Capability to operate on at least one cloud technology such as Azure, GCP, or AWS.
 </li>
 <li>
 Knowledge in SUSE Pacemaker cluster. Troubleshooting Pacemaker cluster issues.
 </li>
 <li>
 Awareness about ITIL best practices for incident, change, problem management.
 </li>
 <li>
 DNS Configuration, Configuration of DNS for forward lookup and reverse lookup zones.
 </li>
 <li>
 Configure and Admistration of SAMBA/AUTOFS/CIFS/FTP/Users/Permissions.
 </li>
 <li>
 Install/upgrade/patch SUSE linux servers
 </li>
 <li>
 Able to provide knowledge transfer from certain technology areas towards 2nd level technical support
 </li>
 <li>
 Proficiency in written and spoken English.
 </li>
 <li>
 Proven ability to transfer knowledge and stay aware of current trends and technical advancements
 </li>
 <li>
 Need to be a team player
 </li>
 <li>
 Bachelor or Master degree
 </li>
 <li>
 Willingness to travel
 </li>
 <li>
 Able to link the business wish to an IT solution
 </li>
 <li>
 Passionate about SAP, ready to learn and grow
 </li>
 <li>
 Business Travel: Project specific travelling is mandatory for all the SAP Consultants.
 </li>
 <li>
 Roles &amp; Responsibilities:
 </li>
 <li>
 Deliver 3rd level technical support in compliance with customer SLAs
 </li>
 <li>
 Work with customer on suggesting best solutions for automating any repetitive task.
 </li>
 <li>
 Daily Compute operations (Events/Incidents/SR/CR/RCA ..) following ITIL processes
 </li>
 <li>
 Help L2 members in-case of any upgrade/patch activity run into errors.
 </li>
 <li>
 Server installation, maintenance, monitoring, decommission and special configurations beyond automated tasks
 </li>
 <li>
 Managing patches through zypper and addressing problems related to patching
 </li>
 <li>
 Proficient in LVM management, including the extension and resizing of LVM, and possessing a solid understanding of LVM maintenance commands.
 </li>
 <li>
 Capability to resolve GRUB-related issues and address problems with GRUB configuration.
 </li>
 <li>
 Root Cause Analysis for customer incidents
 </li>
 <li>
 Service/Task documentation, testing, quality management and knowledge transfer
 </li>
 <li>
 Assist 2nd level technical support in complex tasks
 </li>
 <li>
 Willingness to participate in an OnCall setup which may include weekends or public holidays if required by the project
 
 
 </li>
 </ul>
 
 Get empowered by NTT DATA Business Solutions!
 
 
 
 
 We transform. SAP&reg; solutions into Value
 
 
 
 
 For any questions related to Job Description, you may connect with below specified contact from Recruiting.
 
 
 
 
 Recruiter Name:
 
 
 
 Antonette Nirisha
 
 
 
 
 
 Recruiter Email ID:
 
 
 
 Antonette.Nirisha@nttdata.com
 
 
 
 
 
 NTT DATA Business Solutions is a fast-growing international IT company and one of the world&rsquo;s leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support.
 
</div>

Associate Consultant

Linguistic Engineering Manager

Smart Working

<div>
 
 
 About Smart Working
 
 
 
 
 
 
 At Smart Working, we believe your job should not only look right on paper but also feel right every day. This isn&rsquo;t just another remote opportunity - it&rsquo;s about finding where you truly belong, no matter where you are. From day one, you&rsquo;re welcomed into a genuine community that values your growth and well-being.
 
 
 
 
 
 Our mission is simple: to break down geographic barriers and connect skilled professionals with outstanding global teams and products for full-time, long-term roles. We help you discover meaningful work with teams that invest in your success, where you&rsquo;re empowered to grow personally and professionally.
 
 
 Join one of the highest-rated workplaces on Glassdoor and experience what it means to thrive in a truly remote-first world.
 
 
 
 
 
 
 About the role
 
 
 
 
 
 
 We&rsquo;re looking for a
 
 Web Engineer
 
 with strong experience across modern web technologies and proven experience working in the gaming industry. This is a mandatory requirement. In this role, you&rsquo;ll design, modernise, and maintain high-traffic websites and applications that support major game brands and corporate digital platforms. Your work will directly impact millions of players worldwide&mdash;enhancing user journeys, supporting marketing initiatives, and delivering fast, reliable, and polished web experiences.
 
 
 &nbsp;
 
 
 You&rsquo;ll collaborate closely with game studios, marketing, platform engineering, and technical services teams to ship scalable, performant, and secure web solutions.
 
 
 
 
 
 
 Responsibilities
 
 <ul>
 <li>
 Design, develop, and maintain web applications and websites supporting major game titles and corporate platforms
 </li>
 <li>
 Modernise existing web experiences in line with evolving product, brand, and marketing goals
 </li>
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 Build responsive, accessible, and high-performance front-end interfaces using JavaScript, React, and HTML/CSS
 </li>
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 Develop server-side functionality and APIs using Node.js and/or Python
 </li>
 <li>
 Integrate with internal tools, REST APIs, authentication systems, and game-related services
 </li>
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 Collaborate with Technical Services to support websites and applications tied to game franchises and IP
 </li>
 <li>
 Implement and optimise CI/CD pipelines using tools such as Git, Perforce, Bamboo, Jenkins, or similar
 </li>
 <li>
 Ensure reliability, security, and scalability across all deployed web systems
 </li>
 <li>
 Participate in code reviews, architecture discussions, and continuous improvement initiatives
 
 </li>
 </ul>
 
 
 
 
 Requirements
 
 <ul>
 <li>
 3&ndash;5+ years of experience as a Web Engineer or Full-Stack Developer in gaming, supporting game websites, live ops tools, player portals, or similar game-related web ecosystems &mdash; mandatory
 </li>
 <li>
 Strong proficiency in JavaScript, Node.js, Python, HTML5, CSS3
 </li>
 <li>
 Hands-on experience with React and modern front-end frameworks
 </li>
 <li>
 Solid experience building and integrating RESTful APIs
 </li>
 <li>
 Strong understanding of responsive design, browser compatibility, and web performance
 </li>
 <li>
 Experience collaborating with cross-disciplinary teams (design, marketing, product, backend)
 </li>
 <li>
 Hands-on experience with CI/CD systems such as Git, Perforce, Bamboo, Jenkins, or similar
 </li>
 <li>
 Ability to troubleshoot complex issues across the stack and deliver robust, scalable solutions
 
 </li>
 </ul>
 
 
 
 
 Nice to have
 
 <ul>
 <li>
 Experience working with high-traffic or large consumer-facing web platforms
 </li>
 <li>
 Familiarity with CMS platforms, cloud environments, or containerised systems
 </li>
 <li>
 Understanding of SEO, analytics, and optimisation for marketing platforms
 </li>
 <li>
 Passion for games, player communities, and gaming culture
 
 </li>
 </ul>
 
 
 
 
 Benefits
 
 <ul>
 <li>
 Fixed Shifts: 12:00 PM - 9:30 PM IST (Summer) | 1:00 PM - 10:30 PM IST (Winter)
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 No Weekend Work: Real work-life balance, not just words
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 Day 1 Benefits: Laptop and full medical insurance provided
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 Support That Matters:Mentorship, community, and forums where ideas are shared
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 True Belonging: A long-term career where your contributions are valued
 
 </li>
 </ul>
 
 
 
 
 
 
 At Smart Working, you&rsquo;ll never be just another remote hire.
 
 
 
 
 
 Be a Smart Worker &mdash; valued, empowered, and part of a culture that celebrates integrity, excellence, and ambition.
 
 
 
 
 
 If that sounds like your kind of place, we&rsquo;d love to hear your story.&nbsp;
 
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
 
</div>

Web Engineer (Remote, Full-Time) [AS190]

ALEMCO

<div>
 
 
 MEP Site Engineer - UAE
 
 
 
 
 
 
 
 Are you a hands-on professional with a passion for precision and performance? Join us in delivering high-quality MEP systems for landmark projects in the UAE.
 
 
 
 
 
 
 This role is based on-site in the UAE and will require relocation. ALEMCO will be visiting India to conduct face-to-face interviews in
 
 Mumbai, Bangalore, Hyderabad &amp; Pune.
 
 
 
 
 
 
 
 Who we are!
 
 
 
 ALEC Engineering and Contracting L.L.C. (ALEC), part of ICD, is a leading GCC construction company known for delivering complex, high-profile projects. With 20+ years of experience, ALEC builds across sectors including airports, hospitality, retail, and high-rises
 
 
 
 
 
 In the UAE, ALEC has delivered many of the nation&rsquo;s most iconic developments, operating as a fully integrated contractor through specialist business units that provide end-to-end construction solutions.
 
 
 
 
 
 ALEMCO provides integrated MEP and facilities services that power some of the region&rsquo;s most ambitious developments. From electrical systems to long-term maintenance, we focus on technical reliability and sustainable performance - supported by an inclusive and skilled team with a passion for engineering excellence.
 
 
 
 
 
 
 Why Join Us?
 
 
 
 As a Site Engineer - MEP, you&rsquo;ll be instrumental in delivering world-class mechanical, electrical, and plumbing works across dynamic construction environments. You&rsquo;ll manage daily site operations, uphold quality and safety standards, and ensure technical integrity from planning through execution.
 
 
 
 
 
 At ALEMCO, we&rsquo;re about more than just building iconic structures - we&rsquo;re about building exceptional careers. As a trusted partner to some of the region&rsquo;s most ambitious projects, we value innovation, operational excellence, and our people. Join us to deliver Project Planning and Controls initiatives that directly shape our business success, from sourcing candidates to enhancing candidate experiences.
 
 
 
 
 
 
 Your Role
 
 
 <ul>
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 Leading the execution of all MEP installations across designated zones of the project.
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 Translating blueprints into efficient field execution using Time &amp; Motion analysis.
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 Monitoring cost versus allowable outputs and reporting effectively to line managers.
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 Ensuring QA/QC requirements are met &mdash; we aim for zero repeat works and flawless delivery.
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 Coordinating with Supervisors, Foremen, and QA/QC Engineers to roll out method statements and risk assessments in line with company and consultant standards.
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 Keeping schedules tight by ensuring timely availability of materials and tools.
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 Managing site documentation: marked-up drawings, progress updates, RFI registers, and more.
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 Escalating key issues that need senior intervention while maintaining control of daily site priorities.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Bachelor's Degree or Diploma in Mechanical Engineering (or equivalent).
 </li>
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 Registered as a Civil Engineer (or eligible).
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 Minimum
 
 7 years
 
 hands-on site experience in MEP works.
 </li>
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 Advanced proficiency in
 
 Primavera
 
 &amp;
 
 Microsoft Office Suite
 
 .
 </li>
 </ul>
 
 
 
 
 
 Ready to Lead?
 
 
 
 If you&rsquo;re inspired by what you&rsquo;ve read and believe you&rsquo;re the right fit, we&rsquo;d love to hear from you.
 
 
 Join ALEMCO and shape the future of infrastructure delivery in the UAE.
 
 
 
 
 
 Apply today and be part of something extraordinary.
 
</div>

Site Engineer - MEP

Skyroot Aerospace

<div>
 
 
 Job Summary:
 
 
 
 We are seeking a dedicated and skilled Production Engineer with expertise in composite manufacturing processes. The ideal candidate will be responsible for overseeing and optimizing production processes for composite materials, ensuring high-quality output, cost-effective operations, and strict adherence to safety and industry standards.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Process Development &amp; Optimization:
 
 
 <ul>
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 Design, develop, and implement manufacturing processes for composite components.
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 Continuously optimize production methods to improve efficiency, reduce waste, and ensure consistent product quality.
 </li>
 </ul>
 
 
 
 
 
 Quality Control &amp; Assurance:
 
 
 <ul>
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 Monitor production processes to maintain the highest quality standards for composite products.
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 Perform inspections and testing of composite materials and finished products to ensure conformance to specifications.
 </li>
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 Troubleshoot and resolve quality issues promptly.
 </li>
 </ul>
 
 
 
 
 
 Tooling &amp; Equipment Management:
 
 
 <ul>
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 Oversee the setup, calibration, and maintenance of equipment used in composite manufacturing (e.g., autoclaves, presses, CNC machines).
 </li>
 <li>
 Ensure the proper use and maintenance of tooling and machinery to avoid production delays.
 </li>
 </ul>
 
 
 
 
 
 Collaboration &amp; Support:
 
 
 <ul>
 <li>
 Work closely with design and engineering teams to interpret technical drawings, specifications, and process requirements.
 </li>
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 Provide technical support to the production team and offer solutions for any manufacturing issues.
 </li>
 </ul>
 
 
 
 
 
 Cost Management:
 
 
 <ul>
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 Monitor production costs and recommend improvements for cost-effective manufacturing without compromising quality.
 </li>
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 Identify opportunities for resource optimization and reduce material wastage.
 </li>
 </ul>
 
 
 
 
 
 Continuous Improvement:
 
 
 <ul>
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 Contribute to continuous improvement initiatives, implementing lean manufacturing principles where applicable.
 </li>
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 Lead and support projects for process enhancements and new technologies in composite manufacturing.
 </li>
 </ul>
 
 
 
 
 
 Documentation &amp; Reporting:
 
 
 <ul>
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 Maintain detailed records of manufacturing processes, equipment performance, and quality inspections.
 </li>
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 Prepare reports and provide regular updates to management regarding production performance, issues, and improvements.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 Education:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Mechanical Engineering, Materials Science, Manufacturing Engineering, or a related field. A master&rsquo;s degree is a plus.
 </li>
 </ul>
 
 Experience:
 
 <ul>
 <li>
 Minimum of 3-5 years of experience in composite manufacturing or related fields, ideally within aerospace, automotive, or advanced materials industries.
 </li>
 <li>
 Experience with composite materials like carbon fiber, fiberglass, or other advanced composites is essential.
 </li>
 <li>
 Knowledge of manufacturing processes such as autoclave curing, filament winding, and resin infusion is a plus.
 </li>
 </ul>
 
 
 
 
 Skills:
 
 <ul>
 <li>
 Strong understanding of composite materials, their properties, and processing techniques.
 </li>
 <li>
 Familiarity with manufacturing tools and equipment used in composite production.
 </li>
 <li>
 Problem-solving skills and ability to troubleshoot production issues effectively.
 </li>
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 Proficiency in CAD software (e.g., SolidWorks, AutoCAD) and manufacturing execution systems (MES) is an advantage.
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 Excellent communication skills and the ability to work cross-functionally with other teams
 </li>
 </ul>
 
 
</div>

Production Engineer

Microsoft

<div>
 
 Overview
 
 
 
 Do you want to be a part of a multi-billion-dollar organization that is rapidly growing and is responsible for 200M MAU and exabytes of customer data in the cloud at high performance and scale? Do you want to work on technically challenging problems on the cloud in a full-stack environment, with an opportunity to influence the roadmap and vision of not only your team but your partner teams as well? If so, come join the OneDrive-SharePoint (ODSP) team as part of Office M365 ecosystem in Hyderabad!
 
 
 SharePoint helps millions of people work better together and empowers the biggest companies in the world to solve mission critical problems. We create global scale services to store, secure and manage some of the most sensitive data on the planet.
 
 
 We have fantastic opportunities and are on the front-line of making many of our next generation architecture investments to deliver multi-geo content store, amazing performance/scale/reliability, and security capabilities using scalable cloud distributed systems. Towards this vision, we are seeking a highly motivated
 
 Software
 
 
 Engineer
 
 to disrupt and build next generation of products and take it to the next level.
 
 
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead the design/development of software and ensure its quality.
 </li>
 <li>
 Defining new components with complete understanding of service interdependencies and limitations.
 </li>
 <li>
 Possess knowledge and is curious to learn more about performance, scalability, enterprise system architecture, and engineering best practices.
 </li>
 <li>
 Creating prototypes and proof-of-concepts for iterative development.
 </li>
 <li>
 Work effectively with product development and engineering teams.
 </li>
 <li>
 You must be self-driven, curious to learn, proactive, and result-oriented.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Computer Science, or related technical discipline with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
 </li>
 <ul>
 <li>
 OR equivalent experience.
 </li>
 </ul>
 <li>
 Solid CS fundamentals and exceptional coding skills.
 </li>
 <li>
 Good communication and cross group collaboration skills.
 </li>
 <li>
 Experience in Azure, Exchange, or other cloud and distributed systems is a big plus.
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Master's Degree in Computer Science or related technical field with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
 </li>
 <ul>
 <li>
 OR Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
 </li>
 <li>
 OR equivalent experience.
 
 </li>
 </ul>
 </ul>
 This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
 
 
 Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about
 
 requesting accommodations.
 
</div>

Software Engineer

Experian

<div>
 
 Company Description
 
 
 
 Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
 
 
 We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
 
 
 We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
 
 
 
 Job Description
 
 
 
 
 Role Overview
 
 
 
 We are seeking a highly skilled and experienced Senior Full-Stack Engineer to lead the design, development, and maintenance of robust, scalable applications for web, Android, or iOS platforms. You will work across the entire software stack, using modern cloud-native technologies to deliver high-quality, efficient software solutions. This role requires strong technical leadership and the ability to mentor junior engineers within a collaborative, cross-functional team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead the entire software development lifecycle, from architectural design to deployment, for complex full-stack applications targeting multiple platforms (web, Android, iOS).
 </li>
 <li>
 Design, develop, and maintain high-performance backend services using Java and the Spring Boot framework.
 </li>
 <li>
 Build and maintain responsive, seamless user interfaces for web platforms using modern JavaScript frameworks (e.g., React or Angular).
 </li>
 <li>
 Develop user interfaces for mobile platforms (Android or iOS) using either native frameworks (e.g., Kotlin for Android, Swift for iOS) or cross-platform technologies (e.g., React Native).
 </li>
 <li>
 Leverage AWS services, including Lambda, ECS, S3, DynamoDB, and EKS, to create and manage scalable, cloud-native microservices and ensure efficient data storage and retrieval.
 </li>
 <li>
 Solve complex technical challenges by applying strong analytical and problem-solving skills.
 </li>
 <li>
 Ensure software quality and reliability by implementing unit and acceptance test automation.
 </li>
 <li>
 Provide technical leadership and mentorship to junior engineers, contributing to a culture of continuous learning and best practices.
 </li>
 <li>
 Collaborate with cross-functional teams to define, design, and deliver impactful software solutions.
 </li>
 <li>
 Stay current with emerging technologies and lead efforts to evaluate and integrate new tools and frameworks.
 </li>
 <li>
 Build and maintain CI/CD pipelines to support a streamlined development process across different platforms.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 12 to 14 years of experience in software development, including at least 2 years in a senior or lead position.
 </li>
 <li>
 Proven expertise in Java, AWS, Spring Boot, GraphQL, and cloud-native microservices.
 </li>
 <li>
 Strong hands-on experience developing front-end applications for at least one of the following platforms: web, Android (native or cross-platform), or iOS (native or cross-platform).
 </li>
 <li>
 Strong hands-on experience with AWS services, such as Lambda, ECS, S3, DynamoDB, and EKS.
 </li>
 <li>
 Strong experience with JavaScript/TypeScript, Node.js, and modern JS frameworks (e.g., React, Angular, etc.).
 </li>
 <li>
 Solid foundation in system design, scalability, performance optimization, and architectural best practices.
 </li>
 <li>
 Solid understanding of full-stack development, unit testing methodologies, and experience with acceptance test automation.
 </li>
 <li>
 Proven track record of building and maintaining CI/CD pipelines.
 </li>
 <li>
 Demonstrated experience as a Lead Architect, with expertise in mentoring, technical reviews, and modern engineering practices.
 </li>
 <li>
 Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
 
 
 </li>
 </ul>
 
 Location Requirement
 
 
 
 This role is based in Hyderabad and follows a hybrid work model (2 days onsite per week).
 
 
 
 Qualifications
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proficiency in: Java, AWS, Microservices, Spring Boot, GraphQL,Frontend(web/iOS/Android) Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Preferred Certifications in AWS or other relevant technologies.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward &amp; recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces&trade; 2024 (Fortune Top 25), Great Place To Work&trade; in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
 
 
 Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
 
 
 Experian Careers - Creating a better tomorrow together
 
 
 Find out what its like to work for Experian by clicking here
</div>

Senior Staff Engineer

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