associate software engineer Jobs in Hyderabad

associate software engineer

software engineer

customer support executive Jobs in Hyderabad

customer support executive

desktop engineer

qa engineer

technical support engineer

<div>
 
 Job Summary
 
 
 
 <ul>
 <li>
 This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role troubleshoots IT infrastructure problems, adheres to standards, supports operational plans, and performs assigned tasks under supervision.
 
 
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 </ul>
 
 Responsibilities
 
 
 
 <ul>
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 Maintains high level of customer satisfaction by clarifying customer requirements and guaranteeing their fulfillment.
 </li>
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 Handles customer-relation issues with promptness and appropriateness, ensuring that concerns are resolved and escalated as per established protocols.
 </li>
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 Delivers comprehensive software services, encompassing post-sales and service delivery support, specifically tailored for local accounts on standard systems.
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 Responds adeptly to queries spanning service, product, technical aspects, and customer relations, providing accurate and valuable information.
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 Uses proactive monitoring procedures and tools to identify problem prevention opportunities.
 </li>
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 Analyzes, troubleshoots, and resolves issues within IT infrastructure, including enterprise systems, servers, storage, and networking.
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 Acquires job skills, becomes familiar with company policies, and completes routine to moderately complex assignments/tasks, while making suggestions for continuous improvement.
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 Adheres to established company, legal and regulatory standards, and guidelines, and ensures confidentiality in all dealings with company data.
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 Assists in implementing new processes, supports department-level operational plans, and shares technical information with colleagues and clients.
 </li>
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 Solves defined problems using established procedures, and delivers basic technical, administrative, or operative tasks under direct instruction and close supervision.
 
 
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 </ul>
 
 
 Education &amp; Experience
 
 Recommended
 
 
 
 <ul>
 <li>
 High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
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 Typically has 2-4 years of work experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, systems experience, or a related field.
 
 
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 </ul>
 
 Preferred Certifications
 
 
 
 NA
 
 
 
 Knowledge &amp; Skills
 
 
 
 <ul>
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 Automation
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 Chemistry
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 Commissioning
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 Customer Relationship Management
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 Customer Support
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 Electrical Engineering
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 Electromechanics
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 Electronics
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 Environment Health And Safety
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 Field Service Management
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 Hand Tools
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 Key Performance Indicators (KPIs)
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 Operating Systems
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 Preventive Maintenance
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 Process Improvement
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 Safety Standards
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 Technical Services
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 Technical Support
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 Technical Training
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 Test Equipment
 
 
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 </ul>
 
 Cross-Org Skills
 
 
 
 <ul>
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 Effective Communication
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 Results Orientation
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 Learning Agility
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 Digital Fluency
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 Customer Centricity
 
 
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 </ul>
 
 Impact &amp; Scope
 
 
 
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 Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.
 
 
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 </ul>
 
 Complexity
 
 
 
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 Works on assignments that are routine to moderately complex in nature and require basic problem resolution.
 
 
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 </ul>
 
 Disclaimer
 
 
 
 <ul>
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 This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
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 </ul>
</div>

Desktop Engineer

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud &amp; Security domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles.
 
 
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 </ul>
 
 Responsibilities
 
 
 
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 Technical administration or troubleshooting to ensure the efficient functionality of the solution.
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 Incident Validation, Incident Analysis, Solution recommendation
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 Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions
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 Act as a point of escalation for Level-1 customer service analysts
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 Coordinate with IT teams on escalations, tracking, performance issues, and outages.
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 Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation.
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 Provide recommendations in tuning and optimization of systems, processes, procedures, and policies.
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 Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate.
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 Publish weekly reports and monthly reports on customer service operations activity.
 
 
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 </ul>
 Desired Skill sets
 
 
 <ul>
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 Good knowledge on implementation, installation, integration troubleshooting and overall functionalities
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 Experience in troubleshooting platform related issues, data backup, restoration, retention
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 Maintains awareness of latest technologies in the domain
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 </ul>
</div>

Lead

Foundation AI

Associate Software Engineer

Insight Global

<div>
 
 
 Job Description Summary
 
 
 
 The QA Engineer is responsible for overseeing all aspects of Quality Assurance testing, system quality and providing second level application technical support with Automation knowledge.
 
 
 
 
 
 
 Job Duties
 
 
 <ul>
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 Interpreting requirements and design to come up with end to end test plans/scenarios and overall test strategy.
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 Converting functional requirements into test cases and correspondingly in executable test scripts.
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 Deliver recovery plans, create release documentation, and collaborate with stakeholders on creating timely deliverables.
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 Create and maintain functional tests for web applications using Cucumber and Selenium
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 Create and maintain REST API integration tests using SOAPUI or Postman
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 Conduct system performance testing to ensure system reliability, capacity, and scalability.
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 Analyze test results and coordinate with development teams for defect fixes.
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 Provide technical assistance to improve system performance, capacity, reliability and scalability.
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 Perform testing on releases &ndash; pre-production and post-production; reviews test results and certify/approve changes; create test cases for user acceptance testing by clients, assist users in UAT, coordinate production moves
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 Working understanding of SQL databases and ability to write SQL statements to add/retrieve data (Query Analyzer)
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 </ul>
 
 
 
 
 
 Requirments:
 
 
 <ul>
 <li>
 3+ years of experience with quality engineering
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 Solid understanding of database technologies
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 Experience with Cucumber and Selenium
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 Solid understanding of QA tools including automation and load testing
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 Solid understanding of the software development lifecycle
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 Experience in writing and running SQL queries
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 Experience in creating and executing Automation Test suites preferred
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 Familiarity with Medical Bill Review and Insurance claims preferred
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 Familiar with Agile / SCRUM methodologies
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 </ul>
 
 
</div>

QA Engineer

Recro

<div>
 
 
 Data Engineer (Pharma Data Domain)
 
 
 
 
 Position Overview
 
 
 
 We are seeking a skilled
 
 Data Engineer
 
 responsible for the design, development, and maintenance of scalable data pipelines. In this role, you will collaborate closely with the business team in the US to gather requirements and deliver efficient, high-quality data solutions using our enterprise data platform. The ideal candidate will have strong technical expertise in Python, SQL, and cloud technologies, along with experience in the US pharmaceuticals domain (specialty pharmacy, hub, specialty distributor, 3PL).
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Design, build, and maintain efficient, reusable, and reliable data pipelines.
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 Collaborate with US-based business stakeholders to gather requirements and translate them into technical solutions.
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 Develop data summarizations, reports, and insights by leveraging Pandas/PySpark.
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 Ensure optimal performance, scalability, and quality of data applications.
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 Troubleshoot issues, identify root causes, and implement solutions to mitigate risks.
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 Maintain high standards of code quality, organization, and automation.
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 Continuously expand technical knowledge through research and learning.
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 Ensure compliance with corporate policies, procedures, and training requirements.
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 Lead discussions or client-facing meetings in the absence of a Project Manager/Team Lead.
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 </ul>
 
 
 Technical Skills &amp; Experience (Required)
 
 
 <ul>
 <li>
 
 4+ years of professional experience
 
 in data engineering or related roles.
 </li>
 <li>
 
 3+ years of hands-on Python programming
 
 experience, with strong expertise in Pandas/PySpark for data analysis and transformations.
 </li>
 <li>
 Proven experience with
 
 data aggregation projects
 
 in the
 
 US pharmaceutical market
 
 (specialty pharmacy, hub, specialty distributor, 3PL).
 </li>
 <li>
 Strong understanding of
 
 patient and payer data management
 
 .
 </li>
 <li>
 Proficiency in
 
 SQL
 
 and experience with modern data platforms such as
 
 Snowflake, Databricks, Azure Blob Storage, and AWS
 
 .
 </li>
 <li>
 Advanced
 
 analytical and problem-solving skills
 
 , with the ability to identify trends, patterns, and insights from complex datasets.
 </li>
 </ul>
 
 
 Soft Skills (Preferred)
 
 
 <ul>
 <li>
 Excellent verbal and written communication skills with the ability to interact effectively with business and technical teams.
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 Strong listening skills to understand customer needs and translate them into actionable solutions.
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 Critical and creative thinking skills with the ability to brainstorm and innovate.
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 Ability to lead discussions, workshops, or client meetings when required.
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 Team player with strong collaboration skills across cross-functional teams.
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 Adaptability to changing priorities and workloads.
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 Strong organizational skills with the ability to identify bottlenecks and optimize workflows.
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 Fluency in English (spoken and written).
 </li>
 </ul>
 
 
 Additional Information
 
 
 <ul>
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 Standard work hours apply; occasional off-hours work may be required.
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 We offer a
 
 competitive compensation package
 
 including salary, vacation, holidays, and gratuity benefits.
 </li>
 </ul>
 
 
</div>

Data Engineer

<div>
 
 Introduction
 
 
 
 In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
 
 
 
 Your Role And Responsibilities
 
 
 
 As an Data Engineer at IBM you will harness the power of data to unveil captivating stories and intricate patterns. You'll contribute to data gathering, storage, and both batch and real-time processing.
 
 
 <ul>
 <li>
 Collaborating closely with diverse teams, you'll play an important role in deciding the most suitable data management systems and identifying the crucial data required for insightful analysis. As a Data Engineer, you'll tackle obstacles related to database integration and untangle complex, unstructured data sets.
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 <li>
 In this role, your responsibilities may include:
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 Implementing and validating predictive models as well as creating and maintain statistical models with a focus on big data, incorporating a variety of statistical and machine learning techniques
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 Designing and implementing various enterprise search applications such as Elasticsearch and Splunk for client requirements
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 Work in an Agile, collaborative environment, partnering with other scientists, engineers, consultants and database administrators of all backgrounds and disciplines to bring analytical rigor and statistical methods to the challenges of predicting behaviours&rsquo;.
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 Build teams or writing programs to cleanse and integrate data in an efficient and reusable manner, developing predictive or prescriptive models, and evaluating modelling results
 
 
 </li>
 </ul>
 
 Preferred Education
 
 
 
 Master's Degree
 
 
 
 Required Technical And Professional Expertise
 
 
 
 <ul>
 <li>
 Proof of Concept (POC) Development: Develop POCs to validate and showcase the feasibility and effectiveness of the proposed AI solutions.
 </li>
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 Help in showcasing the ability of Gen AI code assistant to refactor/rewrite and document code from one language to another
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 Document solution architectures, design decisions, implementation details, and lessons learned.
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 Stay up to date with the latest trends and advancements in AI, foundation models, and large language models.
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 Evaluate emerging technologies, tools, and frameworks to assess their potential impact on solution design and implementation
 
 
 </li>
 </ul>
 
 Preferred Technical And Professional Experience
 
 
 
 <ul>
 <li>
 Experience and working knowledge in COBOL &amp; JAVA would be preferred
 </li>
 <li>
 Having experience in Code generation, code matching &amp; code translation leveraging LLM capabilities would be a Big plus
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 Demonstrate a growth mindset to understand clients' business processes and challenges
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 </ul>
</div>

Data Scientist-Artificial Intelligence

Microsoft

<div>
 Are you passionate about shaping the future applications of AI and empowering millions of users to unlock their full potential? The OneNote team is at the forefront of an exciting transformation with Copilot Notebooks: intelligent, dynamic notebooks infused with powerful AI that act as a true "second brain." Imagine effortlessly capturing ideas, intuitively understanding complex information, and seamlessly taking informed action. This is the heart of our mission.
 
 
 We plan to build transformational experiences in Copilot notebook and are looking to hire a
 
 Software Engineer II
 
 in the OneNote Web team. The problems we solve will include building a multitude of grounding capabilities, creation of richer artefacts, multi-modal capture support, and above all building agent support on top of Copilot notebooks. The problems will also encompass deep architectural improvements to optimize performance and increase reliability. We plan to build these experiences at scale across all Web and mobile platforms and will continue to use the best-in-class infrastructure that boosts developer productivity &amp; engineering velocity.
 
 
 We are looking for creative problem solvers and diverse thinkers, people who care about culture as well as customers and features.  We believe that how we do things is at least as important as what we do.  Big vision, a common purpose, passion for quality, curiosity as well as grit, and investment in fun and collaboration are what lead to great results.
 
 
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Design and implementation of high-quality features/experiences in an iterative and rapid manner.
 </li>
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 Demonstrate passion for quality with customer empathy.
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 Demonstrate ownership and technical expertise of product areas.
 </li>
 <li>
 Be self-motivated to identify and fix gaps in our product/engineering stack.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
 </li>
 <ul>
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 OR equivalent experience.
 </li>
 </ul>
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 Full stack experience in Web technologies.
 </li>
 <li>
 Proficiency in one of the following languages - TypeScript, JS, C#, or Java.
 </li>
 <li>
 Strong problem solving, debugging, and troubleshooting skills.
 </li>
 <li>
 Working in agile teams with strong customer focus.
 </li>
 <li>
 Good communication and cross group collaboration skills.
 </li>
 <li>
 Experience in Cloud and distributed systems is a big plus.
 
 </li>
 </ul>
 
 Other Requirements
 
 
 
 Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
 
 
 <ul>
 <li>
 Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Computer Science
 </li>
 <ul>
 <li>
 OR related technical field AND 4+ year(s) technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
 </li>
 <li>
 OR Master's Degree in Computer Science or related technical field with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
 </li>
 <li>
 OR equivalent experience.
 
 </li>
 </ul>
 </ul>
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>

Software Engineer (WEB)

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