technical support engineer

Nanotech Scientific

Location: Islamabad (Field-Based, In-Person)Job Type: Full-TimeWe&rsquo;re looking for a Service Engineer to join our growing team and work with high-tech industrial, analytical, and scientific equipment used in laboratories, QC departments, universities, pharmaceuticals, textiles, and more.What You&rsquo;ll Do: <ul><li>Install, maintain, and troubleshoot analytical and scientific equipment</li><li>Provide on-site customer support and basic application training</li><li>Attend service calls and prepare accurate service reports</li><li>Identify additional equipment needs during customer visits and support lead generation</li><li>Travel within Islamabad / Rawalpindi for field support</li></ul>Qualifications:<ul><li>DAE (Diploma of Associate Engineering) in Electronics</li><li>Fresh candidates or up to 1 year of experience in scientific or analytical equipment preferred</li></ul>What We&rsquo;re Looking For:<ul><li>Strong troubleshooting and problem-solving skills</li><li>Good communication and customer-handling skills</li><li>Basic proficiency in Excel, Word, and email</li><li>Ability to ride a motorbike (field visits required)</li><li>Professional English communication</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Intensive technical training</li><li>Growth opportunities in a fast-expanding company</li></ul>Apply at: wajih@nanotechscientific.comSubject: Application &ndash; Service EngineerJob Type: Full-timeWork Location: In person

Service Engineer

Location: Islamabad (Field &amp; In-Person)Job Type: Full-TimeWe are seeking a Sales &amp; Service Engineer who will work across both technical support and sales operations. This role involves equipment installation, customer support, lead generation, procurement coordination, tender participation, and sales communication for high-tech industrial, analytical, and scientific equipment.The ideal candidate is confident, well-spoken, customer-focused, and comfortable handling both technical tasks and sales responsibilities.Key Responsibilities1. Technical Responsibilities (Service Side)- Install, service, troubleshoot, and maintain scientific, analytical, and QC equipment.- Provide application training and operational guidance to customers.- Attend service calls and prepare service reports.- Identify customer needs during visits and generate potential sales leads2. Sales Responsibilities- Prepare quotations, pricing sheets, and commercial offers for equipment and services.- Support equipment procurement and coordinate with suppliers/vendors.- Participate in tender processes including documentation, bidding, and technical evaluations.- Handle customer inquiries, follow-ups, and sales communication.- Conduct manual lead generation by identifying customer requirements and recommending suitable products.- Maintain sales records, customer data, and reporting using basic Excel/Word tools.3. Customer Relationship- Build strong client relationships through regular visits and communication.- Confidently engage with customers and present technical solutions.- Provide timely and professional email communication.Qualifications: 1. Required- Bachelor&rsquo;s degree in Electronics or DAE (Electronics) 2. Preferred- Diploma holders in relevant fields may also apply.- Experience with analytical/scientific/QC equipment (fresh to 1 year experience preferred).Skills &amp; Competencies`- Strong communication and interpersonal skills- Confident and customer-facing presence- Technical troubleshooting ability- Sales acumen and ability to generate leads- Good email writing and documentation skills- Basic Excel, Word, and computer proficiency- Ability to travel for customer visits (motorbike preferred)- Professional English communicationBenefits:- Attractive salary and incentives- Training in technical and sales functions- Opportunity to work with international scientific equipment brandsJob Type: Full-timeWork Location: In person

Service and Sales Engineer

PackageX

<div><div><div>About PackageX</div><div>
PackageX automates data entry and manual logistics processes for receiving, inventory, and fulfilment in buildings, warehouses, and stores. It uses advanced AI scanning, flexible bolt-on apps, and APIs to drive exceptional workforce productivity, fulfilment efficiency, and real-time visibility.</div><div></div><div> 
Our vision is to build the most advanced logistics infrastructure company that orchestrates the movement of physical things and becomes the defining backbone of the digital supply chain.</div><div></div><div> 
We're a fast-growing pre-Series A stage startup in New York City with a distributed global team backed by Bullpen Capital, Pritzker Group, Sierra Ventures, Ludlow Ventures, MXV Capital, and NSV Wolf Capital.</div><div></div><div> 
About the role:</div><div>
We are seeking a highly skilled NodeJS Developer to join our Technical Support team. In this role, you will work at the intersection of development and technical support , helping resolve complex issues, maintaining critical backend services, and building tools to improve operational efficiency. The ideal candidate has strong backend development skills with a problem-solving mindset and a customer-focused attitude.</div><div></div><div> 
Responsibilities:</div><ul><li> Develop and maintain backend systems and support tools using NodeJS to enhance the efficiency of the Technical Support team.</li><li> Investigate and resolve complex technical issues escalated by customer support or internal teams.</li><li> Collaborate closely with Support, Engineering, DevOps, and Product teams to triage bugs, identify root causes, and deliver timely solutions.</li><li> Build scripts, utilities, and internal APIs to automate recurring support tasks and data workflows.</li><li> Monitor application health, logs, and performance metrics to proactively detect and address system anomalies.</li><li> Participate in on-call rotations or urgent incident responses when needed.</li><li> Write clean, maintainable, and well-documented code that is easy for others to understand and build upon.</li><li> Contribute to technical documentation and internal knowledge base articles.</li></ul><div></div><div> 
Skills and Qualification:</div><ul><li> 4+ years of hands-on experience with NodeJS in a production environment.</li><li> Strong understanding of JavaScript, RESTful APIs, WebSockets, SQL, and Redis.</li><li> Experience working with cloud platforms, particularly GCP or AWS.</li><li> Prior exposure to cloud-native development and debugging tools is a plus.</li><li> Solid experience in debugging, troubleshooting, and performance tuning of backend applications.</li><li> Understanding of software development best practices including Git, code reviews, and testing frameworks.</li><li> Excellent communication skills with a customer-centric approach.</li><li> Ability to work independently and manage multiple priorities in a fast-paced environment.</li><li> Experience working in Agile teams and using collaboration tools like Jira, Linear, etc.</li></ul><div></div><div> 
What can you expect from the application process?</div><div>
All applications will be looked at by the People team who will reach out to shortlisted candidates. Across various interview rounds, you'll speak with the hiring manager and other functional heads. We want to have an open discussion about your work and how we can be a great fit for each other. The process may also involve an assessment or presentation relevant to the role. You can expect an offer after three rounds of interviews. All offers are subject to satisfactory reference and background checks.</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

NodeJS Developer – Technical Support Team

Nextgen charge

Job Title: EV Charger Technical Support SpecialistCompany: Nextgen Charge Location: Islamabad/Rawalpindi Employment Type: Full-timeAbout UsNextgen Charge is a fast-growing EV charging solutions provider working towards delivering nationwide installation, maintenance, and support. As demand for EV charging rapidly increases, we&rsquo;re expanding our technical support team to ensure customers receive fast, reliable, and expert assistance.Role OverviewWe are seeking a motivated and customer-focused EV Charger Technical Support Specialist to handle incoming support calls, diagnose charger issues over the phone, and coordinate with our installation and engineering teams. No prior EV charger experience is required &mdash; full training will be provided, along with ongoing access to an expert support engineer.Key Responsibilities<ul><li>Answer customer support calls and provide professional, friendly assistance.</li><li>Diagnose EV charger issues remotely using step-by-step troubleshooting methods provided during training.</li><li>Guide customers through rebooting, connectivity checks, app pairing, and basic hardware resets.</li><li>Log cases accurately into our CRM system.</li><li>Escalate complex issues to our expert technician when required.</li><li>Coordinate warranty claims, service visits, or part replacements.</li><li>Provide updates to customers regarding their support ticket or ongoing fixes.</li><li>Maintain high service quality standards and meet response-time targets.</li></ul>What We Provide<ul><li>Full, extensive training on all charger models we install.</li><li>Scripts and troubleshooting guides for easy diagnosis.</li><li>Ongoing support from a senior EV charger expert for any issues you can&rsquo;t resolve.</li><li>A positive, growth-focused team environment.</li><li>Opportunities for progression into field technician roles or senior support.</li></ul>Required Skills<ul><li>Excellent communication and customer service skills.</li><li>Ability to stay calm and helpful while assisting customers over the phone.</li><li>Basic understanding of electrical devices or willingness to learn.</li><li>Problem-solving skills and a logical mindset.</li><li>Ability to follow step-by-step technical procedures.</li><li>Competent using computers, apps, and CRM systems.</li></ul>Preferred (but not essential)<ul><li>Experience in technical support, IT helpdesk, or telecoms.</li><li>Experience in EV charging, smart home devices, or electrical systems.</li></ul>SalaryCompetitive + performance bonuses. Full training provided.Job Types: Full-time, Part-timePay: Rs50,000.00 - Rs70,000.00 per monthExpected hours: 50 &ndash; 70 per weekWork Location: In person

Technical Customer Service Advisor

NCRI PAKISTAN PVT. LTD.

We are looking for a skilled IT Executive to manage and maintain the organizations IT systems and infrastructure. The ideal candidate will ensure system reliability, security, and performance while providing timely technical support to end users. This role requires hands-on experience with system administration, networking, troubleshooting, and data reporting in a fast-paced environment.<ul><li>Manage, monitor, and maintain all IT systems, infrastructure, networks, and in-house servers, ensuring high availability, security, backups, and redundancy.</li><li>Install, configure, test, and support operating systems (Windows &amp; Linux), applications, and system management tools, including user accounts, permissions, and access controls.</li><li>Provide Tier-1 technical support by troubleshooting hardware, software, network, and system issues, resolving end-user tickets, and supporting on-call requirements.</li><li>Perform basic to intermediate network troubleshooting (OSI layers, TCP/IP, routing, switching) and assist with system administration, performance tuning, and monitoring.</li><li>Conduct data analysis, processing, reporting, and use diagnostic tools to identify system deficiencies and recommend improvements.</li><li>Collaborate with IT and support teams to improve workflows, maintain IT inventory, stay updated with emerging technologies.</li></ul>Job Type: Full-timeWork Location: In person

IT Executive

Limton Group of Companies

Limton Group of Companies is currently hiring for System Support Executive who will be reporting directly to Team Lead , responsible for on-site complaint handling, carrying out maintenance services on machines installed at client end.Requirements: -SHOULD HAVE GOOD COMMAND ON COMPUTERS, MICROSOFT WINDOWS AND SOFTWARE INSTALLATION. -Work closely with Hardware Support.Qualification Requirements DAE (Electronics / BSCExperience Requirements 1-2 Years/ Fresher(good knowledge in Hardware / Software)Skills Requirement At least 1+ years of experience in software support, with a strong focus on SQL and query optimization.degree in Computer Science, or a 3-year Diploma from Aptech/ DAE.Proven ability to manage client relationships and ensure satisfaction through timely issue resolution.Responsibilities - Responsible to provide on-site support, complaint handling and preventive services for contract and warranty clients. -Responsible to follow and recover outstanding payments and Tax Challans.- Responsible to share visit details with Team Lead.- Handle advanced technical support, resolving intricate software issues with a focus on SQL query optimization and troubleshooting.- Assist clients by providing prompt responses to queries and offering technical support for any challenges they face.- Diagnose and fix software and hardware issues remotely, making necessary adjustments to resolve client problems.- Ensure all client issues are fully resolved through diligent follow-up and clear communication.- Should have own bikeJob Type- Full TimeLocation- KarachiJob Type: Full-timeWork Location: In person

System Support Engineer

HG Markets Pvt Ltd

RESPONSIBILITIES:a. Assist IT Manager in performing his dutiesb. Vulnerability &amp; malicious reporting.c. Hardware Installation, configuration &amp; troubleshooting.d. Backing up of all necessary softwares &amp; drivers.e. Resolving Firewall &amp; ISA policy issues.f. Cabling with CAT 6E UTP straight &amp; cross over.g. Maintaining &amp; configuring group policy.h. Resolving printing &amp; scanning issues.i. Assume responsibilities in the absence of Manager IT OperationsAUTHORITIES:a. Perform Antivirus server configuration.b. Perform Windows update services.c. Resolve server &amp; client end security issues.d. Isolate &amp; diagnose network problems.e. Scanning of all server machines.Qualifications<ul><li>Inter with experience in IT or Bachelor's degree in computer science or relevant field</li><li>06 months-2 years of experience in related field</li><li>Experience in information technology space and solving various software and hardware problems.</li><li>Strong technical problem solving and communication skills.</li></ul>location: Pak land towers 2 , new blue area jinnah avenue islamabad (near G9/F9)Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

IT Assistant/IT Support

Explore 572+ Technical support engineer in Islamabad Pakistan this January. Find roles across top companies and apply now to boost your career.