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HR Ways

IT Support Engineer - Onsite Karachi﻿About Company: ﻿﻿With over 40 years of expertise, a trusted leader in enterprise solutions delivers innovative tools like eAudit to drive audit efficiency and client success.Job DescriptionWe are seeking for an IT Support Engineer. The role involves Client management &amp; Office Infrastructure.Key Responsibilities:Bank Application Deployment: ﻿Perform on-site installation and configuration of eAudit software at various bank branches and head offices. ﻿ ﻿Technical Liaison: Work with bank IT teams to ensure server readiness, networking, and database connectivity. ﻿ ﻿Office IT Management: Provide support for internal laptops and maintain the **IP Phone (VoIP)** system.﻿﻿Systems Monitoring: Ensure application uptime across our Pakistan and France cloud hosting environments. ﻿ ﻿Support: Troubleshoot and resolve technical issues for banking clients post- deployment. Technical ﻿ ﻿﻿ T﻿echnical Requirements: ﻿Education:Bachelors degree in CS, IT, or related field. ﻿Software Skills:Basic knowledge of application deployment and web server environments. ﻿Networking:Familiarity with LAN/WAN and **IP Phone** setup. ﻿Databases:Basic SQL knowledge for data troubleshooting. ﻿Professionalism:Strong communication skills suitable for a corporate banking environment.﻿ ﻿﻿Other Details:Experience: 3-4 years ﻿Timings: 9:00 AM - 6:00 PM ﻿Work Days: Monday - Friday ﻿Location: DHA, Karachi ﻿Benefits: Hospitalization Medical CardJob Type: Full-timeWork Location: In person

IT Support Engineer

Alykas

About Alykas Alykas is a US-based company providing intelligent, end-to-end IT and cybersecurity solutions designed for mid-market and enterprise organizations. Our mission is to deliver measurable outcomes that reduce risk, enhance operational efficiency, and turn technology into a strategic competitive advantage.We offer a comprehensive portfolio of services, including Managed IT Services, Cloud &amp; Data Center Solutions, IT Advisory &amp; Consulting, and Cybersecurity Solutions. Our team of globally experienced, culturally aligned engineers provides consistent, expert support tailored to meet the complex needs of today&rsquo;s dynamic business environments.Role Overview As an ITSM Service Desk Engineer at Alykas, you'll provide exceptional technical support to clients by resolving IT issues quickly and professionally. You'll work across Windows and macOS environments, troubleshoot connectivity and software issues, and support cloud platforms such as Azure, AWS, and Microsoft 365.Key Responsibilities<ul><li>Deliver remote technical support via phone, email, and chat.</li><li>Troubleshoot OS, network, and application issues on Windows/macOS.</li><li>Support Microsoft 365 apps, Active Directory, and cloud services (Azure, AWS).</li><li>Collaborate with senior engineers on escalated issues and maintain accurate documentation.</li></ul>Qualifications<ul><li>4-5 years of IT support experience (preferably in Managed Services).</li><li>Strong knowledge of networking, cloud platforms, and server environments.</li><li>Excellent English communication skills - both written and verbal - are a strong advantage.</li><li>Certifications such as CompTIA At, Network+ or Microsoft MCP are preferred.</li><li>Fluent English or Advanced English &amp; communication skills, both written and verbal essential for working with Alykas&rsquo;s international clients</li></ul>Benefits<ul><li>Competitive salary based on experience</li><li>Performance-based bonus program</li><li>Comprehensive benefits package, including health insurance and paid time off</li><li>Collaborative work environment at world-class, state-of-the-art service delivery centers</li><li>Company-sponsored certifications and ongoing professional development opportunities</li><li>Unlimited lab access for hands-on learning and technical skill enhancement</li></ul>Join the Alykas MissionAt Alykas, we are driven by a shared mission to defend digital assets, empower secure business operations, and deliver excellence in every interaction. If you&rsquo;re passionate about cybersecurity and eager to grow in a collaborative, globally engaged environment.Apply today and take the next step in your cybersecurity career with AlykasJob Type: Full-timePay: Rs120,000.00 - Rs150,000.00 per monthWork Location: In person

ITSM Service Desk Engineer

chemical pvt. limited

Application &amp; After sales Engineer(Industrial Products)Location: SITE Area KarachiCandidate should possess qualification of Bachelor Degree in Electrical/Electronics and have 2-3 years of experience in the same fieldResponsibilities:<ul><li>Provide technical after-sales support for solar inverters and lithium battery systems.</li><li>Diagnose and troubleshoot issues related to inverters, BMS, lithium battery packs, and communication protocols (Modbus, CAN, RS485).</li><li>Hands-on experience with testing tools (multimeter, clamp meter, software tools).</li><li>Conduct on-site visits for installation, commissioning support, and fault rectification.</li><li>Assist customers remotely through phone, email, or online platforms.</li><li>Analyze fault data, logs, and register values to identify root causes.</li><li>Coordinate warranty claims and ensure proper documentation.</li><li>Provide technical guidance to installers, distributors, and clients.</li><li>Ensure compliance with safety standards and company policies.</li></ul>Apply: Interested candidates may apply at careers@exide.com.pk or farasatmateen@gmail.com with email subject via wahtsapp 0333-3537485Job Type: Full-timeWork Location: In person

Application & Aftersales Engineer (Industrial Products)

Contour Software

<div>About Contour
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. 
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers. 
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
About Contour 
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. 
 
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers. 
 
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started! 
 
Division: 
Tangerine Global is a Media Solutions and Network Services Provider to both the commercial and residential markets. Tangerine Global is committed to creating extraordinary products, while providing exceptional service and reliability to our customers. We strive to facilitate an open work environment for our employees, while endeavoring to operate with integrity in all aspects of our business.
Division Link: https://www.tangerineglobal.com/
The Position:
The Tier 1 Operations &amp; Support Engineer is crucial for maintaining the optimal performance and reliability of Tangerine Global's systems, including IPTV solutions and network services platforms. This role involves providing first-level support, troubleshooting, and updates across a variety of system types and ensuring high-quality customer service and support. Successful candidate would work from the Contour Lahore office as a part of the Global Extension of the Support Team.
Key Duties and Responsibilities:<ul><li>
Provide 1st/2nd Level support to the business and its customers</li><li>
Providing troubleshooting assistance for IPTV products to customers via phone, email, and chat</li><li>
Monitoring IPTV services and servers to maintain overall system health, investigating errors and determining proper escalation process to internal and external teams</li><li>
Performing overall system audits to ensure all functionality performs as intended for customers preemptively, providing documented confirmation of audit tasks completed at end of shift</li><li>
Quality assurance on system functions for new updates implemented internally across the platforms supported, Mediaroom, MediaFirst, Dish Smartbox, Evolve, OnStream, and CITRUSLink as well as being able to effectively troubleshoot these systems.</li><li>
Coordinating internal and external teams on technical bridges during outages</li><li>
Monitoring server health and errors through our monitoring systems and alerts as well as the ability to troubleshoot those errors effectively and relaying proper information to internal teams to address accordingly as needed</li><li>
Diagnosing potential server issues that include, but are not limited to, excess NIC utilization, IIS errors, HTTP error codes as well as IPTV service-related troubleshooting on a server by server basis</li><li>
Thorough information probing, acquisition, and documentation on all tickets with customers to properly isolate sources of issues and relay information to proper internal teams</li></ul>
Skills and Requirements:<ul><li>
Associate's degree in Computer Science, Information Technology, or a related field required; Bachelor&rsquo;s degree preferred.</li><li>
Experience in technical support, particularly with IPTV solutions or related technologies, is highly desirable.</li><li>
Strong foundational knowledge of networking principles, IPTV technologies, and other technical systems.</li><li>
Excellent troubleshooting and problem-solving skills.</li><li>
Ability to work effectively in a team environment and communicate with customers and colleagues at all levels.</li><li>
Strong organizational skills and the ability to manage multiple tasks simultaneously.</li><li>
Commitment to providing exceptional customer service.</li><li>
Combines Problem Solving and Technical Learning to efficiently resolve issues and quickly adapt to new technologies, enhancing operational effectiveness.</li><li>
Excels in Time Management, prioritizing tasks effectively while maintaining a strong Customer Focus to meet and exceed client expectations.</li><li>
Action Oriented, takes initiative in challenging situations, driving projects forward with energy and ensuring timely completion.</li><li>
Prior experience working in a growing, fast-paced organization with a dynamic environment</li><li>
Industry certifications in networking, systems support, or related areas are a plus.</li></ul>
WorkShift/Hours:<ul><li>
7:00 PM &ndash; 7:00 AM Pacific Standard Time (7:00 AM &ndash; 7:00 PM Pakistan Standard Time)</li><li>
Ability to work rotating 24/7 shifts, including evenings, weekends, and holidays, as business needs require.</li><li>
12-hour shifts 3 to 4 times a week.
</li><li>Overtime will be paid for additional hours exceeding 45 in a week.</li></ul> 
Example of Workshift:<ul><li>
Workshift Sunday/Monday<ul><li>
(7 PM -7 AM Pacific Time)</li><li>
(7 AM to 7 PM Pakistan Time)</li><li>
Off Tuesday/Wednesday</li></ul></li><li>
Workshift Thursday/Friday<ul><li>
(7 PM -7 AM Pacific Time)</li><li>
(7 AM to 7 PM Pakistan Time)</li><li>
Off Sunday/Monday</li></ul></li></ul> 
Exciting Benefits we offer:<ul><li>
Market-leading Salary</li><li>
Medical Coverage &ndash; Self &amp; Dependents</li><li>
Parents Medical Coverage</li><li>
Provident Fund</li><li>
Employee Performance-based bonuses</li><li>
Home Internet Subsidy</li><li>
Conveyance Allowance</li><li>
Profit Sharing Plan [Tenured Employees Only]</li><li>
Life Benefit</li><li>
Child Care Facility</li><li>
Company Provided Lunch/Dinner</li><li>
Professional Development Budget</li><li>
Recreational area for in-house games</li><li>
Sporadic On-shore training opportunities</li><li>
Friendly work environment</li><li>
Leave Encashment</li></ul>
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</div>

Operations & Support Engineer

Swich

Key Responsibilities:Customer Interaction &amp; Issue Resolution<ul><li>Handle customer queries via calls, email, and chat in a timely and professional manner.</li></ul><ul><li>Resolve payment, transaction, and system-related issues with a high degree of accuracy.</li></ul><ul><li>Communicate technical features and troubleshooting steps clearly to non-technical users.</li></ul>Technical Collaboration &amp; Operations<ul><li>Coordinate closely with internal Tech and Operations teams to escalate and resolve complex issues.</li></ul><ul><li>Support the onboarding process by assisting merchants with initial system navigation.</li></ul><ul><li>Act as the bridge between the customer&rsquo;s feedback and our product development team.</li></ul>Customer Interaction &amp; Issue Resolution<ul><li>Handle customer queries via calls, email, and chat in a timely and professional manner.</li></ul><ul><li>Resolve payment, transaction, and system-related issues with a high degree of accuracy.</li></ul><ul><li>Communicate technical features and troubleshooting steps clearly to non-technical users.</li></ul>Required Skills &amp; Qualifications<ul><li>1&ndash;2 years of experience in Customer Support or a similar customer-facing role.</li></ul><ul><li>Basic understanding of transaction flows and payment systems. (Fintech or digital payments background is a major plus).</li></ul><ul><li>Strong verbal and written communication skills to handle diverse customer personas.</li></ul><ul><li>Ability to work in Rotational Shifts to support our 24/7 payment ecosystem.</li></ul><ul><li>Proactive problem-solver with the ability to stay calm under pressure in a fast-paced environment.</li></ul>Pay: Rs50,000.00 - Rs65,000.00 per monthWork Location: In person

Tech Support

Paksa IT soloutions (Pvt.) Limited

<ul><li>Install, configure, and maintain computer systems, hardware, and software</li><li>Provide technical support to employees for IT-related issues</li><li>Manage and monitor network systems, internet connectivity, and servers</li><li>Ensure data security, backup, and recovery processes are properly implemented</li><li>Maintain user accounts, emails, and access controls</li><li>Troubleshoot hardware, software, and network problems in a timely manner</li><li>Install and update antivirus and security systems</li><li>Coordinate with vendors for IT equipment procurement and maintenance</li><li>Maintain records of IT assets and inventory</li><li>Support implementation of ERP systems and IT projects</li><li>Ensure compliance with company IT policies and procedures</li><li>Knowledge of data storage and backup for CCTV recordings.</li><li>Ensuring camera uptime and regular system checks.</li></ul>Qualification:<ul><li>Bachelor&rsquo;s degree in Computer Science Information Technology, or related field</li><li>Relevant certifications (IT Support, Networking, or CCTV systems) will be an added advantage.</li><li>DAE IT/ BSCS</li></ul>Experience:<ul><li>1&ndash;3 years of experience in IT support.</li></ul>Pay: Rs50,000.00 - Rs60,000.00 per hourWork Location: In person

IT Officer

Meridian Services

A. Technical Support Responsibilities The candidate shall be responsible for:<ul><li>Installation, configuration, maintenance, and troubleshooting of computer hardware and software systems.</li><li>Ensuring smooth functioning of lab equipment, networks, and peripherals.</li><li>Diagnosing and resolving technical issues in a timely manner to avoid disruption of classes.</li></ul>B. Office Automation &amp; Productivity Tools<ul><li>Must be capable of teaching MS Office (Word, Excel, PowerPoint, Access) and Microsoft 365 applications.</li><li>Ability to train students according to structured manuals, with practical assignments and assessments.</li></ul>C. Graphic Designing Instruction (IF INTRE<ul><li>Ability to teach design principles and practical skills using industry-standard tools including:</li><li>Adobe Photoshop</li><li>Adobe Illustrator</li><li>Adobe Premiere Pro</li><li>Adobe After Effects</li><li>Adobe InDesign</li><li>CorelDRAW</li><li>InPage</li><li>Enable students to create visual concepts for digital and print media such as advertisements, brochures, social media content, and branding materials.</li><li>Guide students in layout design, color theory, typography, and creative thinking.</li></ul>D. Web Designing &amp; Development Instruction<ul><li>Must be capable of teaching both frontend and backend development, including:</li><li>HTML, CSS, JavaScript, jQuery</li><li>Responsive design and UI/UX basics</li><li>React.js (Frontend framework)</li><li>MERN Stack (MongoDB, Express.js, React.js, Node.js)</li><li>Python (for backend or scripting)</li><li>MySQL / Database Management</li><li>Train students to:</li><li>Design and develop complete websites</li><li>Integrate APIs and backend services</li><li>Work on real-world projects</li><li>Maintain proper code documentation</li></ul>E. Software &amp; Mobile Application Development<ul><li>Ability to teach basic to intermediate software development concepts.</li><li>Must have knowledge of Android App Development (Java/Kotlin or relevant frameworks).</li><li>Guide students in developing functional applications and understanding deployment basics.</li></ul>F. Digital Marketing Instruction<ul><li>Must be capable of teaching modern digital marketing techniques, including:</li><li>Social Media Marketing (Facebook, Instagram, etc.)</li><li>Search Engine Optimization (SEO)</li><li>Content Marketing</li><li>Basic Paid Advertising Concepts</li><li>Enable students to apply marketing strategies practically for business growth.</li></ul>G. Teaching &amp; Academic Responsibilities<ul><li>Deliver lectures in a clear, practical, and industry-oriented manner.</li><li>Develop lesson plans, assignments, quizzes, and practical tasks.</li><li>Monitor student progress and provide feedback.</li><li>Maintain discipline and a professional learning environment.</li></ul>H. Candidate Documentation Requirements The candidate must provide a complete and authentic profile, including:<ul><li>Updated Resume/CV</li><li>Residential Address / Area</li><li>CNIC Copy</li><li>Educational Qualifications</li><li>Professional Certifications</li><li>Experience Details</li><li>Skills Summary</li><li>Recent Photograph</li><li>Contact Information</li></ul>I. Working Hours / Availability<ul><li>Part-Time Position</li><li>Availability: Monday to Saturday (alternative day option alse avalible )</li><li>Timing: 04:00 PM to 08:00 PM</li></ul>J. Preferred Candidate Profile (Value Addition)<ul><li>Multi-domain expertise across Design + Development + Marketing</li><li>Experience with real-world projects, freelancing platforms, or industry exposure</li><li>Strong communication skills with the ability to simplify complex technical concepts</li><li>Single skilled candidate will alse be entertained</li></ul>Job Type: Part-time Part-time hours: 12 per weekPay: Rs10,000.00 - Rs35,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Teaching: 2 years (Required)</li></ul>Work Location: In person

IT Instructor

Explore 1175+ Technical support engineer in Karachi this April. Find roles across top companies and apply now to boost your career.