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technical support engineer

VIION Technology (Viper Group)

Viper Group is looking for IT Support and Customer Service Engineer who will be responsible for handling day to day tasks related to Desktop, network and other office equipment troubleshooting and maintenance. Engineer will be handling the tasks on Viper's behalf at customer premises or its various offices.Duties and responsibilities: <ul><li>Key responsibilities include diagnosing and troubleshooting technical issues via phone, email, or chat, maintaining customer records in a ticketing system, escalating complex problems, and contributing to a knowledge base. Strong problem-solving, communication, and customer service skills are essential for this role, as is a good understanding of operating systems, networking, and various hardware and software.</li><li>Engineer will be required to travel / commute to different offices or may be resident at single location.</li><li>Preferred experience: 1 year</li><li>Good speaking and writing skills in English</li></ul>Timings are from 9:00AM to 6:00PM Monday to SaturdayJob Types: Full-time, Internship, FresherWork Location: In person

IT Support Engineer

Sungrow Power Supply Co., Ltd.

<div>
 
 
 Job Description
 
 
 
 Position Summary
 
 
 The After Sales Service Engineer provides high-quality technical and customer support through on-site and remote services. The role involves product pre-commissioning, commissioning, maintenance, repair, and customer training, as well as supporting and training regional service engineers and service partners. This is a permanent, full-time position based in Karachi, Pakistan.
 
 
 
 Key Responsibilities
 
 
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 Perform on-site field services, including pre-commissioning, commissioning, maintenance, fault diagnosis, and repairs.
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 Prepare service reports, fault analysis reports, and related technical documentation.
 </li>
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 Provide technical training and ongoing support to regional service engineers and service partners.
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 Deliver remote technical assistance to customers via telephone and email.
 </li>
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 Coordinate with sales, project, and HQ technical teams to resolve complex technical issues.
 </li>
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 Ensure all field service activities comply with local electrical codes, safety standards, and company service procedures.
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 Plan and coordinate service activities, working closely with internal teams to complete jobs efficiently and on schedule.
 </li>
 </ul>
 
 
 Skills and Experience Required
 
 
 <ul>
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 Bachelor&rsquo;s degree or higher in Electrical Engineering.
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 Strong English communication skills, both written and spoken.
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 Excellent customer service skills with a professional approach.
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 Strong time management, organizational, and multitasking abilities.
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 High attention to detail with effective follow-up skills.
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 Strong sense of responsibility toward assigned work and customer satisfaction.
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 Experience in a technical support or customer service role within the solar PV industry.
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 Hands-on experience in PV inverter commissioning and repair.
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 </ul>
 
 
</div>

Field Services Engineer

Cronysoft

We're Hiring at CronySoft - Technical Support SpecialistKey ResponsibilitiesYou will handle daily customer support and technical troubleshooting for POS and Backoffice workflows, including billing, returns, shift closing, inventory, purchasing, reporting, and user access. You will log and manage customer cases in the ticketing system, follow up until resolution, and escalate complex issues to internal teams with complete documentation. You will also support customers during urgent situations, guide non-technical users with clear instructions, and maintain professional communication throughout the support process.Requirements<ul><li>Bachelor&rsquo;s degree preferred.</li><li>Minimum 2/3 years experience in Technical Support, Application Support, Helpdesk, or similar role.</li><li>Excellent English communication (spoken and written) is mandatory.</li><li>Strong troubleshooting and customer handling skills with a calm and professional attitude.</li><li>Comfortable working night shift and supporting USA-based customers.</li><li>Experience using ticketing/CRM tools (Zendesk, Freshdesk, Zoho, Jira, Intercom, Salesforce, or similar).</li><li>Working knowledge of POS, retail workflows, inventory, warehouse operations, ERP, or SaaS support is a strong plus.</li><li>Basic technical knowledge of Windows troubleshooting, networking concepts, and remote support tools (TeamViewer/AnyDesk).</li><li>SQL or database understanding is a plus for validation and troubleshooting.</li></ul>What We Offer<ul><li>Competitive Salary</li><li>Yearly Festival Bonus</li><li>Performance Based Bonus</li><li>Paid Leaves</li><li>Growth opportunity in an international customer support environment</li><li>Structured training on our products and workflows</li><li>Professional, performance-driven workplaceHow to Apply</li></ul>Send your resume to Recruiter@cronysoft.com Subject: Technical Support Specialist (Night Shift)Pay: Rs99,999.00 - Rs299,999.00 per monthWork Location: In person

Technical Support Specialist

Analytical Labs Karachi (Public Sector)

Job Title: Laboratory Engineer (Materials Testing &amp; Research)Location: KarachiEmployment Type: Full-TimeAbout the PositionWe are seeking a motivated and detail-oriented Laboratory Engineer to support materials characterization, testing, and research activities. The ideal candidate should possess hands-on experience with metallurgical and corrosion testing equipment, strong analytical skills, and an aptitude for technical report writing and research documentation.Key Responsibilities<ul><li>Operate and maintain laboratory equipment including:</li><li>Metallurgical Microscope</li><li>Potentiostat/Galvanostat System</li><li>Hardness Testers (Micro/Macro Hardness)</li><li>Sample Preparation Equipment</li><li>Conduct metallurgical examinations and microstructural analysis.</li><li>Perform corrosion testing and electrochemical evaluations.</li><li>Carry out hardness testing and materials characterization activities.</li><li>Analyze test results and prepare technical reports.</li><li>Assist in research projects related to materials engineering, corrosion, failure analysis, and quality assurance.</li><li>Review scientific literature and contribute to research papers, technical publications, and project proposals.</li><li>Ensure compliance with laboratory safety procedures and quality standards.</li><li>Maintain testing records, calibration logs, and laboratory documentation.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor's Degree in Materials Engineering, Metallurgical Engineering, Mechanical Engineering, Chemistry, Physics, or a related discipline.</li><li>Atleast 1 years of relevant laboratory experience preferred.</li><li>Hands-on experience with metallurgical microscopes, potentiostats, hardness testers, and related testing equipment.</li><li>Knowledge of international testing standards (ASTM, ISO, etc.) will be an advantage.</li><li>Proficiency in MS Office and technical report preparation.</li></ul>Desired Skills<ul><li>Strong analytical and problem-solving abilities.</li><li>Excellent technical writing and documentation skills.</li><li>Ability to conduct literature reviews and support research publications.</li><li>Attention to detail and commitment to quality.</li><li>Ability to work independently as well as within multidisciplinary teams.</li></ul>What We Offer<ul><li>Opportunity to work on advanced materials and corrosion research projects and to attain working experience for further career progression.</li><li>Exposure to modern testing and characterization equipment.</li><li>Professional growth and research publication opportunities.</li><li>Competitive salary and benefits package, opportunity leading to permanent government job</li></ul>Interested candidates may submit their CV along with a brief cover letter highlighting relevant laboratory and research experience to: szaidi1983@gmail.comApplication Deadline: 3 Jun 2026Pay: From Rs55,000.00 per monthWork Location: In person

Lab Engineer

HR Mobiles (Pvt.) Ltd

We are looking for an IT &amp; Telecom Systems Engineer to join our team in providing operational and technical support for our clients&rsquo; IT infrastructure and systems. You will configure and maintain a wide range of IT &amp; Telecom services related to VHF, UHF Wireless telecommunication systemsTo succeed in this role, the ideal candidate will have technical experience, with a willingness to adapt and learn the systems and technologies used by our clients and projects. A good problem-solving attitude along with the commitment and discipline to work independently while communicating and coordinating with the team will be crucial.You will be provided with continuous support and training to aid in the success of this role &ndash; ensuring prompt and accurate customer service and client satisfaction.Responsibilities<ul><li>Maintain solutions from concept through to business-as-usual operations &ndash; across technologies</li><li>Provide remote support by diagnosing, resolving and recording technical issues and solutions.</li><li>Attend virtual meetings with the team to conduct technical analysis &amp; review of client requests and requirements.</li><li>Apply existing technical experience and understanding to learn new technologies and systems.</li><li>Research, test and advise on recommendations for technical solutions.</li><li>Contribute to creating technical documentation and manuals.</li></ul>Knowledge &amp; Experience<ul><li>Graduate in a technical degree such as Electronics / Telecom Engineering</li><li>Technical experience and aptitude in information and business systems.</li><li>Familiarity with IT &amp; Telecom Infrastructure</li></ul>Personal Attributes<ul><li>Good written, oral, and interpersonal communication skills.</li><li>Accuracy and attention to detail.</li><li>Analytical and problem-solving abilities.</li><li>Ability to learn and research systems and technologies as required.</li><li>Self-motivated and directed.</li></ul>Development Opportunity ProvidedWe will provide opportunities for self-development in areas such as Systems Management, ERP Systems, HSE Trainings, Project Tools , Information Management Systems. Trainings from our technology partners.Job Types: Full-time, Fresher, Internship Contract length: 12 monthsPay: From Rs35,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Work Location: In person

IT / Telecom Engineers / Technicians Required

Easy Recruitment PK

Job Description &ndash; Principal AI EngineerPosition: Principal AI Engineer Industry: Fintech / Banking Location: [Insert Location] Employment Type: [Full-Time/Contract]Job OverviewWe are seeking an experienced Principal AI Engineer with strong fintech or banking domain expertise to lead the architecture and implementation of enterprise-scale AI solutions. The candidate will drive AI innovation initiatives focused on digital banking transformation, intelligent automation, fraud prevention, customer intelligence, and operational efficiency.Key Responsibilities<ul><li>Lead architecture and development of enterprise AI/ML and Generative AI platforms.</li><li>Design scalable AI solutions for banking and fintech use cases including fraud detection, AML, customer insights, and automation.</li><li>Define AI strategy, technical standards, and engineering best practices.</li><li>Build and optimize LLM-based systems, AI agents, and intelligent automation frameworks.</li><li>Mentor engineering teams and provide technical leadership across AI initiatives.</li><li>Collaborate with stakeholders, compliance, and risk teams to identify AI opportunities.</li><li>Oversee deployment, governance, monitoring, and optimization of AI systems.</li><li>Ensure compliance with banking security, regulatory, and ethical AI standards.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, AI, Machine Learning, or related field.</li><li>8&ndash;12+ years of experience in AI/ML engineering with leadership experience.</li><li>Mandatory experience in fintech, banking, or financial services domain.</li><li>Deep expertise in Python, TensorFlow, PyTorch, ML frameworks, and AI architecture.</li><li>Strong experience with LLMs, RAG, NLP, AI agents, and Generative AI ecosystems.</li><li>Hands-on experience with AWS, Azure, or GCP and MLOps practices.</li><li>Experience designing scalable enterprise AI systems and secure financial integrations.</li><li>Strong understanding of banking compliance, data governance, AML/KYC, and cybersecurity standards.</li><li>Excellent leadership, stakeholder management, and communication skills.</li></ul>Preferred Qualifications<ul><li>Experience leading AI transformation initiatives within banks or fintech organizations.</li><li>Knowledge of responsible AI, model explainability, and AI governance frameworks.</li><li>Experience with payment systems, digital banking platforms, or financial risk analytics.</li><li>Advanced AI certifications, publications, or patents are an advantage. Apply at faisal.khan@avanzasolutions.com</li></ul>Work Location: In person

Principal AI Engineer

10Pearls

<div>Company Overview 
10Pearls is an award-winning end-to-end digital innovation company that helps businesses imagine and build the future. We are proud to announce that 10Pearls was named as winner of the Best Tech Work Culture Timmy Award in Washington DC by Tech in Motion, recognized on the Inc. 5000 Fastest-Growing Companies List, and was ranked the #1 Most Diverse Midsize Company in Greater Washington. We partner with businesses to help them transform, scale, and accelerate by adopting digital and exponential technologies. Our work has ranged from creating highly usable, secure digital experiences, mobile and software products, to helping businesses modernize through cloud adoption and development and the digitalization of their business processes. Our clientele is highly diverse, including Global 1000 enterprises, mid-market businesses, and high-growth start-ups. But those are just the facts. What makes us unique is that we have true heart and soul. We have a strong focus on a double bottom line and actively support and engage with the communities where we live and work to make the world a better place. In a nutshell, we believe in doing well, while doing good, and know how to balance the two.
Role
We are hiring for a Senior Data Engineer at 10Pearls responsible for designing, building, and optimizing scalable data pipelines and cloud-based data platforms. The role involves working with modern ETL/ELT tools, data warehouses, real-time data systems, and cloud storage solutions to support analytics and business intelligence initiatives. The engineer collaborates with cross-functional teams to develop reliable, high-performance data solutions using technologies such as Airflow, Snowflake, SQL Server, Python, dbt, and Azure services, while ensuring data quality, automation, and efficient CI/CD practices across production environments.
Responsibilities<ul><li>
Analyze large, complex datasets to extract key insights that inform strategic decision-making.</li><li>
Develop and maintain data models, dashboards, and reports to support business objectives.</li><li>
Apply statistical techniques and predictive modeling to drive business forecasts and performance analysis.</li><li>
Collaborate with data consultant teams to build scalable, reliable data pipelines and optimize data flows.</li><li>
Ensure data quality and integrity through best practices in data governance and validation processes.</li><li>
Partner with cross-functional teams (engineering, product, marketing) to understand data requirements and deliver customized insights.</li><li>
Present findings and actionable recommendations to senior leadership and non-technical stakeholders.</li><li>
Lead, mentor, and provide guidance to junior data analysts and team members.</li><li>
Manage multiple data projects, prioritize deliverables, and meet tight deadlines with high quality output.</li><li>
Implement CI/CD pipelines and version control for data workflows to ensure seamless deployment and collaboration.</li><li>
Stay up to date with the latest trends and technologies in data analytics and propose strategic improvements for ongoing data initiatives.</li><li>
Design, develop, and optimize interactive dashboards using visualization tools, ensuring clarity and usability for business users.</li><li>
Understand client needs and provide tailored, strategic solutions that align with business objectives.</li><li>
Build strong relationships by clearly communicating technical concepts and managing expectations.</li><li>
Actively participate in recruiting top technical talent for the team.</li></ul>
Requirements<ul><li>
5+ years of professional data engineering experience, including ownership of production pipelines that other teams depended on.</li><li>
ETL / ELT: deep experience with Airflow (DAG design, sensors, retries, backfills) and Airbyte (or equivalents like Fivetran, Meltano, or custom connectors).</li><li>
Data warehousing: strong hands-on experience with Snowflake and/or BigQuery, including performance tuning, partitioning/clustering, and cost optimization.</li><li>
Transactional databases: solid SQL Server experience covering schema design, indexing, query tuning, and CDC patterns.</li><li>
Real-time data: production experience with Firebase / Firestore or comparable real-time stores, and at least one streaming or message-bus technology (Kafka, Azure Service Bus, Pub/Sub, Kinesis).</li><li>
Programming: advanced SQL plus strong Python for data engineering; comfortable building reusable, tested, well-documented code.</li><li>
Modeling: fluency with dimensional and modern warehouse modeling, and with transformation frameworks such as dbt.</li><li>
Cloud storage: hands-on experience with Azure Storage (Blob/ADLS); comfort with AWS S3 or GCS is a plus.</li><li>
Experience working with CI/CD for data pipelines (GitLab CI or equivalent), including environment promotion and automated testing.</li><li>
Strong written and verbal communication in English.</li></ul>
Nice to Have<ul><li>
Experience supporting ML use cases: feature stores, training/serving skew, point-in-time correctness, and dataset versioning.</li><li>
Familiarity with Kubernetes-based data platforms and running Airflow on AKS or equivalent.</li><li>
Experience with data quality frameworks such as Great Expectations, Soda, or dbt tests at scale.</li><li>
Domain experience in supply chain, logistics, e-commerce, or warehousing.</li><li>
Familiarity with Azure AI Foundry data integration patterns</li></ul>
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Staff/Senior Software Consultant - Data Engineer - Morning

Explore 229+ Technical support engineer in Karachi this June. Find roles across top companies and apply now to boost your career.