technical support engineer

HR Ways

Hiring SysOps Engineer from Karachi | Oniste OpportuntyAbout client:﻿﻿A lead financial investment company based in Los Angeles providing regulatory technology software solutions to the financial sector multiple industries.﻿Role Overview &ndash; SysOps EngineerWe are looking for a reliable and experienced SysOps Engineer to support Finchor's technical operations.The purpose of this role is to reduce dependency on one person, create stronger technical backup, and support the business as it moves towards wider operational coverage.This is a hands-on role focused on infrastructure, APIs, trading platform integrations, CRM integrations, payment processor integrations, DNS/domain management, frontend/backend connectivity, and email delivery services.Key Responsibilities:<ul><li>Maintain the AWS environment, including RDS, S3, Lambda, and IAM policies/user access.</li><li>Build, secure, and maintain backend APIs.</li><li>Ensure reliable connectivity between backend APIs and the frontend application.</li><li>Manage DNS configurations and security settings through Cloudflare.</li><li>Support domain transitions and ongoing domain management.</li><li>Manage custom page redirections on the WordPress website.</li><li>Maintain the integration layer between the frontend and backend APIs.</li><li>Act as the technical point of contact for third-party trading platforms, CRM providers, and payment processors.</li><li>Configure and monitor data flow between external platforms and internal systems.</li><li>Manage and optimise SMTP services through SendGrid for reliable system email delivery.</li><li>Communicate clearly with the Director, internal team members, and external technical providers</li></ul>Requirements:<ul><li>Mid to senior-level experience in SysOps, DevOps, infrastructure support, or technical operations.</li><li>Strong experience with AWS, especially RDS, S3, Lambda, and IAM.</li><li>Experience building, securing, and maintaining backend APIs.</li><li>Good understanding of frontend/backend connectivity.</li><li>Experience with Cloudflare, DNS, domain management, and domain transitions.</li><li>Experience with SMTP/email delivery services such as SendGrid.</li><li>Experience with trading platforms, CRM systems, payment processors, or similar third party integrations.</li><li>Excellent English, both written and spoken.</li><li>Strong ownership mindset and ability to work independently.</li><li>Strong problem-solving and troubleshooting skills.</li><li>Good communication skills with internal teams and external providers.</li></ul>Nice to Have<ul><li>Experience in FinTech, RegTech, brokerage, trading, or financial services software.</li><li>WordPress technical maintenance experience.</li><li>Previous experience supporting shift-based, extended-hours, or round-the-clock operations.</li></ul>Other Details:Working days: Monday to Friday (1 day WFH) ﻿Working Timings: 10:00 to 06:00 ﻿Work Mode: Onsite ﻿Location: ﻿Gulshan-E-Iqbal,Kda Scheme,KarachiAbout HR Ways:HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our Whatsapp Channelhttps://whatsapp.com/channel/0029VamSiLr5fM5fMtAdCS2M﻿ to stay updated or visit www.hrways.co to know more.&quot;Pay: Rs29,911.44 - Rs180,416.44 per monthWork Location: Hybrid remote in Karachi Gulshan-E-Iqbal

Infrastructure Support Engineer

Wall Soft Technology

Summary:We are looking for a smart, proactive, and fast-responding Database Support engineer who can independently handle client issues, troubleshoot technical problems (SQL, IIS, .NET, reporting tools), and effectively coordinate with clients, developers, and project managers to ensure quick resolution.Responsibilities:<ul><li>Strong command of SQL.</li><li>Full working knowledge of IIS.</li><li>Can handle software release updates.</li><li>Excellent written &amp; spoken English for emails, chats, and meetings.</li><li>Office location: Karachi near Shaheen Complex.</li><li>Quick learner with strong problem-solving skills.</li><li>Act as a bridge between client, developer, and PM from issue to resolution.</li><li>Strong understanding of Windows Services &amp; .NET errors.</li><li>Strong experience in Crystal Reports &amp; Microsoft Report Builder with formulas.</li><li>Must respond fast and independently to client issues.</li><li>Comfortable working with AI tools.</li></ul>Qualifications:<ul><li>BCS (Bachelor of Computer Science) or equivalent degree in Computer Science, Software Engineering, or Information Technology.</li><li>1&ndash;3+ years of experience in Database Support engineer , Application Support, or Technical Support roles.</li><li>Strong hands-on experience with SQL and database troubleshooting.</li><li>Experience with database scripting languages such as T-SQL or PL/SQL.</li><li>Knowledge of .NET based applications and understanding of .NET errors.</li><li>Experience working with IIS configuration, deployment, and application hosting.</li><li>Experience handling software releases, deployments, and system updates.</li><li>Practical experience with Crystal Reports; familiarity with Microsoft Report Builder (optional).</li><li>Familiarity with cloud database platforms such as AWS RDS or Azure SQL Database (optional).</li><li>Excellent communication skills in English (written and spoken) for emails, chats, and meetings with clients.</li></ul>Preferred Skills:<ul><li>Ability to independently handle client issues and provide technical solutions.</li><li>Strong problem-solving and analytical skills.</li><li>Experience troubleshooting Windows Services, application logs, and production issues.</li><li>Ability to act as a bridge between clients, developers, and project managers to resolve issues efficiently.</li><li>Experience with database performance troubleshooting and query optimization.</li><li>Familiarity with AI productivity tools to improve troubleshooting and workflow efficiency.</li><li>Ability to manage multiple client tickets and prioritize tasks effectively.</li><li>Experience working with enterprise software systems such as HRMS or ERP.</li></ul>Why Join WallSoft? :<ul><li>Opportunity to work in a dynamic and growing software company.</li><li>Exposure to enterprise-level applications, databases, and deployments.</li><li>Collaborative environment working with clients, developers, and project managers.</li><li>Opportunity to enhance technical skills in databases, reporting tools, and cloud technologies.</li><li>Work on real-world client problems that strengthen troubleshooting and analytical skills.</li><li>Professional working environment in Karachi (near Shaheen Complex).</li></ul>Job Type: Full-timeWork Location: In person

Database Support engineer

Global Ship Services

Position: IT Support Executive Location: Karachi Employment Type: Full-TimeJob SummaryWe are seeking a proactive and technically skilled IT Support Executive to provide hardware and software support across the organization. The ideal candidate will be responsible for maintaining IT equipment, troubleshooting technical issues, and ensuring smooth day-to-day IT operations.Key Responsibilities<ul><li>Provide technical support for desktops, laptops, printers, scanners, and other IT equipment.</li><li>Install, configure, and troubleshoot Windows operating systems and business applications.</li><li>Diagnose and resolve hardware, software, and network-related issues.</li><li>Set up new user accounts, email accounts, and system access.</li><li>Install and configure computer peripherals and office devices.</li><li>Maintain and update IT asset inventory and documentation.</li><li>Perform routine system maintenance, software updates, and antivirus management.</li><li>Troubleshoot LAN, Wi-Fi, internet, and basic network connectivity issues.</li><li>Coordinate with vendors for equipment repairs, warranty claims, and IT procurement.</li><li>Ensure timely resolution of IT support tickets and user requests.</li><li>Maintain data backups and follow IT security policies.</li><li>Provide user training and guidance on IT systems and applications when required.</li></ul>Requirements<ul><li>Bachelor's degree or Diploma in Information Technology, Computer Science, or a related field.</li><li>1&ndash;3 years of experience in IT support or a similar role.</li><li>Strong knowledge of Windows operating systems and Microsoft Office.</li><li>Experience with computer hardware troubleshooting and maintenance.</li><li>Basic understanding of networking concepts (LAN/WAN, TCP/IP, Wi-Fi, printers).</li><li>Familiarity with Active Directory, Microsoft 365, and remote support tools is an advantage.</li><li>Strong problem-solving and communication skills.</li><li>Ability to work independently and manage multiple tasks effectively.</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Professional growth and learning opportunities</li><li>Supportive and collaborative work environment</li><li>Exposure to diverse IT infrastructure and technologies</li></ul>How to ApplyOnly shortlisted candidates will be contacted.Pay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

IT Support Executive

Polymer Bags Manufacturing Company

Key Responsibilities<ul><li>Manage and maintain company IT infrastructure, including desktops, laptops, printers, and network devices.</li><li>Provide technical support to employees for hardware, software, email, and network-related issues.</li><li>Monitor and maintain LAN/WAN, Wi-Fi, internet connectivity, and network security.</li><li>Install, configure, and update operating systems, applications, and antivirus solutions.</li><li>Manage user accounts, access rights, backups, and data security.</li><li>Coordinate with external vendors for IT procurement, repairs, and support services.</li><li>Maintain IT inventory, asset records, and documentation.</li><li>Support meeting rooms, video conferencing, and event-related IT requirements.</li><li>Ensure compliance with company IT policies and security standards.</li><li>Assist in implementing new technologies and process improvements.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>5-6 years of relevant IT support and infrastructure experience.</li><li>Strong knowledge of Windows OS, Microsoft 365, networking, routers, switches, and troubleshooting.</li><li>Good communication, problem-solving, and team coordination skills.</li><li>Ability to work independently and handle multiple IT tasks efficiently.</li></ul>Pay: From Rs80,000.00 per monthWork Location: In person

IT Specialist / Sr. IT Executive

10Pearls

<div>Company Overview 
 
10Pearls is an award-winning end-to-end digital innovation company that helps businesses imagine and build the future. We are proud to announce that 10Pearls was named as winner of the Best Tech Work Culture Timmy Award in Washington DC by Tech in Motion, recognized on the Inc. 5000 Fastest-Growing Companies List, and was ranked the #1 Most Diverse Midsize Company in Greater Washington. We partner with businesses to help them transform, scale, and accelerate by adopting digital and exponential technologies. Our work has ranged from creating highly usable, secure digital experiences, mobile and software products, to helping businesses modernize through cloud adoption and development and the digitalization of their business processes. Our clientele is highly diverse, including Global 1000 enterprises, mid-market businesses, and even high-growth start-ups. But those are just the facts. What makes us unique is that we have true heart and soul. We have a strong focus on a double bottom line and actively support and engage with the communities where we live and work to make the world a better place. In a nutshell, we believe in doing well, while doing good and know how to balance the two. 
 
Role 
At 10Pearls, we are looking for an experienced Network Security Architect to join our Cyber Security team and play a critical role in designing, implementing, and managing enterprise-grade network security solutions for a leading banking client. The ideal candidate will possess deep expertise in network security architecture, firewall technologies, cloud security, and security operations, ensuring the confidentiality, integrity, and availability of critical infrastructure. This role involves driving security initiatives, leading complex infrastructure migrations, strengthening the organization's security posture, and collaborating with cross-functional teams to deliver secure, scalable, and resilient network environments while ensuring compliance with industry standards and regulatory requirements. 
 
Responsibilities<ul><li>
Design, implement, administer, and maintain the Bank's network security architecture and security infrastructure.</li><li>
Manage and optimize enterprise security technologies including firewalls, web application firewalls (WAF), intrusion prevention systems (IPS), web proxies, email security, DDoS protection, database activity monitoring (DAM), cloud security, file integrity monitoring (FIM), load balancers, and multi-factor authentication (MFA) solutions.</li><li>
Ensure maximum availability, performance, and resilience of security infrastructure while meeting defined ITSM service level agreements (SLAs).</li><li>
Perform proactive monitoring, tuning, troubleshooting, and performance optimization of security appliances to identify and mitigate potential security threats.</li><li>
Execute security incident response, root cause analysis, problem management, and remediation activities for network security-related issues.</li><li>
Plan, execute, and support security projects, infrastructure upgrades, migrations, and implementation of new security technologies.</li><li>
Develop and maintain security architecture documentation, technical procedures, standards, and operational runbooks.</li><li>
Ensure compliance with the Bank's information security policies, regulatory requirements, security baselines, and audit standards.</li><li>
Evaluate security risks, recommend appropriate security controls, and implement solutions to enhance the organization's security posture.</li><li>
Support change management processes by reviewing, implementing, and validating security-related changes with minimal business disruption.</li><li>
Collaborate with infrastructure, cloud, application, and operations teams to integrate security best practices across the technology landscape.</li><li>
Provide technical guidance and subject matter expertise for network security technologies and emerging cyber security threats.</li><li>
Participate in business continuity, disaster recovery, vulnerability management, and security improvement initiatives.</li></ul><h3 class="jobSectionHeader">
Requirements</h3><ul><li>
Bachelor's degree in Computer Science, Information Technology, Cyber Security, or a related discipline.</li><li>
10+ years of hands-on experience in Network Security, Cyber Security Operations, or Security Infrastructure Engineering.</li><li>
Strong expertise with enterprise security technologies including Check Point, Palo Alto, Cisco Firewalls/IPS, F5 WAF/LTM, Radware, Arbor DDoS, Forcepoint, FireEye, Zscaler, IBM Guardium, Tripwire, Microsoft EOP, Azure Cloud Security, Imprivata MFA/SSO, and Cisco networking.</li><li>
Solid understanding of network security architecture, firewalls, VPNs, IDS/IPS, web security, email security, cloud security, identity and access management, and zero trust principles.</li><li>
Experience with incident management, root cause analysis, change management, audit compliance, and security operations.</li><li>
Knowledge of regulatory compliance frameworks, information security standards, and banking security requirements.</li><li>
Experience managing security projects, migrations, and enterprise-scale security implementations.</li><li>
Strong analytical, troubleshooting, documentation, and problem-solving skills.</li><li>
Excellent communication, stakeholder management, and cross-functional collaboration abilities.</li><li>
Relevant certifications such as CISSP, CISM, CCNP Security, PCNSE, CCSE, Azure Security Engineer, or equivalent are highly preferred.</li></ul> 

K9d5pxhFL6</div>

Network Security Architect- Morning Shift - Full-time

We are looking for an experienced Senior Data Analyst with 8+ years of expertise in Business Intelligence, Data Analytics, and ETL development. The ideal candidate will have strong hands-on experience with Power BI, Microsoft Fabric, Azure Data Factory, SQL, and cloud-based analytics solutions to deliver data-driven insights and support strategic business decisions. Key Responsibilities<ul><li>Develop interactive Power BI dashboards and reports.</li><li>Analyze large datasets to generate actionable business insights.</li><li>Design and maintain ETL pipelines using Azure Data Factory and SQL.</li><li>Build and optimize data models and reporting solutions.</li><li>Collaborate with stakeholders to gather business requirements.</li><li>Ensure data quality, security, and reporting accuracy.</li><li>Support business teams with data analysis and performance reporting.</li></ul>Requirements<ul><li>Bachelor's degree in Computer Science, IT, Data Science, or a related field.</li><li>8+ years of experience in Data Analytics or Business Intelligence.</li><li>Strong expertise in Power BI, SQL, Microsoft Fabric, and Azure Data Factory.</li><li>Experience with Azure Synapse, SQL Server, Snowflake, or other data warehouse technologies.</li><li>Knowledge of Python, Databricks, or Spark is a plus.</li><li>Excellent analytical, problem-solving, and communication skills.</li></ul>Preferred Certifications<ul><li>Microsoft Certified: Fabric Analytics Engineer Associate</li><li>Microsoft Certified: Data Analyst Associate</li><li>Power BI Certification</li></ul>Pay: Up to Rs300,000.00 per monthWork Location: Hybrid remote in Karachi

Senior Data Analyst

Datamatics Global Services Ltd

<div><h1 class="jobSectionHeader">System Analyst (3&ndash;11+ Years Experience)</h1><h2 class="jobSectionHeader">
Job Title: System Analyst</h2><h2 class="jobSectionHeader">
Experience: 3&ndash;11+ Years</h2><h2 class="jobSectionHeader">
Location: Riyadh, Saudi Arabia</h2><h2 class="jobSectionHeader">
Job Summary</h2>
We are seeking a detail-oriented System Analyst to analyze business and technical requirements, design system solutions, and support successful implementation of enterprise applications. The ideal candidate will have experience in translating business needs into functional and technical specifications, evaluating system impacts, and ensuring implementation readiness while working closely with business stakeholders, developers, QA teams, and project managers.<h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Gather, analyze, and document business and system requirements.</li><li>
Develop functional and non-functional specifications for new systems and enhancements.</li><li>
Collaborate with business stakeholders, architects, developers, and QA teams to define solution designs.</li><li>
Perform system design analysis and recommend scalable, efficient solutions.</li><li>
Conduct change impact analysis for system enhancements and new implementations.</li><li>
Support implementation planning, deployment readiness, and post-implementation validation.</li><li>
Create process flows, system workflows, interface specifications, and technical documentation.</li><li>
Participate in solution reviews, testing, defect resolution, and production support.</li><li>
Ensure system solutions align with business objectives, security standards, and organizational policies.</li></ul><h2 class="jobSectionHeader">
Must Have Skills</h2><ul><li>
Experience in Functional Specifications AND Non-Functional Specifications AND System Design AND Change Impact Analysis AND Implementation Readiness.</li><li>
Requirements documentation: BRD OR FRD OR Functional Specifications OR Technical Specifications OR Use Cases.</li><li>
System modeling: UML OR BPMN OR Process Flow Diagrams OR Sequence Diagrams OR Data Flow Diagrams (DFD).</li><li>
Project methodologies: Agile OR Scrum OR Waterfall OR Hybrid.</li><li>
Collaboration and documentation tools: Jira OR Azure DevOps OR Confluence OR Microsoft Visio OR Lucidchart.</li><li>
System Analysis AND Requirement Analysis AND Solution Design.</li><li>
Stakeholder Management AND Gap Analysis AND Root Cause Analysis.</li><li>
Strong analytical, troubleshooting, communication, and documentation skills.</li><li>
Experience collaborating with cross-functional technical and business teams.</li></ul><h2 class="jobSectionHeader">
Good to Have Skills</h2><ul><li>
Knowledge of SQL OR Oracle SQL OR Microsoft SQL Server.</li><li>
Experience with REST APIs OR SOAP APIs OR Microservices.</li><li>
Familiarity with SDLC OR DevOps OR CI/CD processes.</li><li>
Experience with AWS OR Azure OR Google Cloud Platform (GCP).</li><li>
Understanding of system integration, data migration, and interface design.</li><li>
Knowledge of security, performance, scalability, and availability principles.</li><li>
Certifications such as ITIL OR TOGAF OR CBAP OR CCBA.</li><li>
Experience supporting enterprise applications, ERP, CRM, or digital transformation initiatives.</li></ul><h2 class="jobSectionHeader">
Preferred Qualifications</h2><ul><li>
Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.</li><li>
3&ndash;11 years of experience as a System Analyst, Technical Business Analyst, or Solution Analyst.</li><li>
Proven experience translating business requirements into scalable system solutions.</li><li>
Excellent communication, documentation, problem-solving, and stakeholder management skills.</li><li>
Ability to manage multiple priorities in a fast-paced, collaborative environment.</li></ul>
URp6OnrY6F</div>

System Analyst

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