customer support executive Jobs in Karachi

customer support executive

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it support executive or it support engineer Jobs in Karachi

it support executive or it support engineer

technical support engineer

chemical pvt. limited

Technical Support EngineerLocation KarachiThe incumbent should be a Bachelor Degree in the Mechanical /Electrical/Electronics field, having 3-5 years experience of after Sales in any manufacturing industry.Apply:Interested candidates may apply at farasatmateen@gmail.com with email subject via whatsapp 0333-3537485.Job Type: Full-timeWork Location: In person

Technical Support Engineer

Connect Communications

Position: Technical Support Engineer Location: Karachi Company: Leading ISP Company Job Type: Full-time Experience Required: Fresh to 1 Year Education: Bachelor&rsquo;s Degree in Telecom/BSCS/Electronics/ IT, or related field Certifications: CCNA (mandatory)Job Responsibilities:<ul><li>Provide L1/L2 technical support to customers for internet connectivity and network-related issues.</li><li>Troubleshoot hardware, software, and network issues remotely and on-site if needed.</li><li>Configure and maintain routers, switches, firewalls, and other networking equipment.</li><li>Escalate unresolved issues to higher-level support or engineering teams for further assistance.</li><li>Monitor network performance and ensure system availability and reliability.</li><li>Maintain documentation of issues, solutions, and processes.</li><li>Coordinate with field teams and other departments for swift issue resolution.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree in Telecom/BSCS/Electronics/ IT, or related field.</li><li>CCNA certification is mandatory.</li><li>Fresh to 1 year of experience in a technical support or NOC role in the ISP or telecom sector.</li><li>Hands-on experience with routers, switches, and troubleshooting tools.</li><li>Good understanding of TCP/IP, DHCP, DNS, and WAN/LAN technologies.</li><li>Strong problem-solving skills and customer-oriented attitude.</li><li>Excellent communication skills (verbal and written).</li></ul>Job timings / Place of work:<ul><li>Full Time (Rotational Shifts)</li><li>Onsite ( Karachi-based )</li></ul>Salary &amp; Perks:The Company offers competitive and attractive salary packages and a significant number of fringe benefits e.g., Provident Fund, comprehensive health insurance, life insurance, yearly performance-based increments, etc.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Logix Solutions

Job description:Job Title: Technical Support Engineer &ndash; Office-Based Location: Karachi, PakistanAbout the Role: Logix Solutions is hiring a Technical Support Engineer-Fresh for our valued client in the solar energy sector where you will be responsible for assisting customers and solar installers over the phone with issues related to Solar Inverters and Lithium Batteries. Freshers are encouraged to applyKey Responsibilities:<ul><li>Provide technical assistance to end-customers and solar installers via phone regarding product settings, faults, and installations.</li><li>Redirect customers to their nearest service center when necessary.</li><li>Apply knowledge of Electrical and Electronics systems to troubleshoot and resolve technical inquiries.</li><li>Maintain accurate records of all service and support activities.</li><li>Contribute to the development and improvement of product documentation and manuals.</li><li>Support R&amp;D teams by helping manage and document physical complaints of products received at the Head Office.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s Degree in Electronics, Electrical Engineering, or a related field.</li><li>0-6 months of experience</li><li>freshers are encouraged to apply.</li><li>Excellent communication and interpersonal skills.</li><li>Background in Power Electronics or Solar Inverters is a plus (not mandatory).</li></ul>Skills &amp; Attributes:<ul><li>Strong problem-solving abilities and attention to detail.</li><li>Ability to manage, track, and resolve customer complaints effectively.</li><li>Customer-oriented mindset and good people-handling skills.</li></ul>What We Offer:<ul><li>On-the-Job Training</li><li>Career Growth and Development Opportunities (based on performance)</li><li>Market-Competitive Salary: PKR 45,000 &ndash; 50,000</li><li>Start Date: As Soon As Possible</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

Technical Support Engineer Fresh

MULTINET PAKISTAN PVT LTD

To Troubleshoot and resolve customer problems on Multinet products and solutions.&#61672;	Maintain high customer satisfaction throughout the process from the first call to complete problem resolution and provide ticket number for future reference.&#61672;	Must be well&ndash;organized, able to work with minimum supervision, and able to interact professionally with customers.&#61672;	Must have the ability to manage customer expectations, prioritize work while multitasking.&#61672;	Provide technical support on phone for Support/Service requests. Provide phone assistance to our customers on the provision of customer services.&#61672;	Entertain the customer queries and provide direct technical support to the customer base on the operation, troubleshooting, installation of CPE (customer premises equipment) and other products.&#61672;	Respond to customer (internal and external) inquiries concerning customer complaints (Support / Service) request and improves the overall functionality of provided services and related CPE (vendor equipment).&#61672;	To document and log all customer contacts/ queries into the support database.&#61672;	Prepare and deliver documentation of problem description and findings to appropriate escalation point. (Example: Log complaints highlight and escalate to concern).&#61672;	Take ownership of and solve increasingly complex customer issues in line with support process and policy and ensuring customer satisfaction.&#61672;	Call handling: log and qualify issues, priorities severity, identify and communicate action plan.&#61672;	Diagnosis: analyze the issue, using sophisticated tools, own knowledge, and where appropriate liaise with others to identify the cause and solution for the issue&#61672;	Solution: communicate the solution to the client and Multinet team and agree on an action plan.&#61672;	Complain ticket assign to different departments.Requirements:&#61672;	Technical Degree B.E/B.S in Telecom/Electronics/Computer Science&#61672;	Ability to work under pressure in a fast pace work environment.&#61672;	Ability to solve issues and maintain positive relationships with clients and teams.&#61672;	Ability to effectively manage time, establishes priorities and handles multiple tasks.&#61672;	Ability to get along with others, be punctual, and follow instructions.&#61672;	Ability to follow company policies and procedures.Job Types: Full-time, FresherPay: From Rs55,000.00 per monthWork Location: In person

Online Technical Support Engineer

Logon Broadband Pvt Ltd

Job Description:Must be well versed with the VLANs, Trunks, L2 Tunnels.Configuration of routers, switches, OLT, ONU, ONTMust be familiar with managed services conceptsP2P, MP2P and dark fiber knowledge would be plus pointRelationship and correspondence with other companies and clientsEmail correspondence, running TeamsFamiliar with FTTH, FTTC and GPONLooking after current complaint resolution regarding network system.Uses knowledge of_ LAN or MAN or WAN systems_ to help design and install internal and external networks.Call user for network support and complaint systemQualification and Experience:Experience: 01-02 Yrs. TelecomCertification: CCNA PreferredInterested and relevant candidates can send their CVs on careers@lbi.net.pk by 12th September, 2025.Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthJob Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Technical Support Engineer (Experienced)

Aftersales EngineerLocation KarachiThe incumbent should be a Bachelor Degree in the Mechanical /Electrical/Electronics field, having 1-3 years experience in same filed with any manufacturing industry.<ul><li>Technical Support</li><li>Diagnostics &amp; Troubleshooting</li><li>Installation &amp; Commissioning</li><li>Customer Training</li><li>Documentation &amp; Feedback</li><li>Warranty Management</li></ul>Interested candidates may apply at farasatmateen@gmail.com with email subject via whatsapp 0333-3537485.Job Type: Full-timeWork Location: In person

Aftersales Engineer

VIION Technology (Viper Group)

Viper Group is looking for System Support &amp; Service Engineer Intern who will be responsible for handling day to day tasks related to Desktop, network and other office equipment troubleshooting and maintenance. Engineer will be handling the tasks on Viper's behalf at customer premises or its various offices.Duties and responsibilities:<ul><li>Key responsibilities include diagnosing and troubleshooting technical issues via phone, email, or chat, maintaining customer records in a ticketing system, escalating complex problems, and contributing to a knowledge base. Strong problem-solving, communication, and customer service skills are essential for this role, as is a good understanding of operating systems, networking, and various hardware and software.</li><li>Good speaking and writing skills in English</li><li>Rs. 5,000 stipend along with initial training for 3 months</li><li>- Walk-in-Interviews at - https://maps.app.goo.gl/PpNtPUohuSmRa5FE8</li></ul>- Bring your Inter Marksheet or Degree - CNIC - Passport size photo (Soft form)Education:<ul><li>Intermediate or Graduate in IT</li></ul>Experience:<ul><li>Not Required</li></ul>This is an onsite Job at Phase 2 DHA KarachiJob Types: Full-time, Internship, FresherWork Location: In person

System Support Engineer (Internship)

Explore 1876+ Technical support engineer in Karachi this December. Find roles across top companies and apply now to boost your career.

1876 technical support engineer jobs IN Karachi

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer Fresh

Online Technical Support Engineer

Technical Support Engineer (Experienced)

Aftersales Engineer

System Support Engineer (Internship)