technical support engineer

Streamax Mena

<p><b>Technical Support Engineer</b></p><p><b>Location: Riyadh, KSA</b><br/><b>Employment Type:</b> <b>Full-time</b></p><p><b>Job Overview</b></p><p><b>The Technical Support Engineer will provide expert technical assistance to clients, troubleshooting and resolving issues related to products and services. The ideal candidate will have strong technical skills, excellent problem-solving abilities, and the capability to clearly communicate complex technical information to clients. This role is ideal for individuals who enjoy technical problem-solving in a client-facing environment.</b></p><p><b>Responsibilities</b></p><ul><li><b>Provide advanced troubleshooting and technical support to customers for products and services</b></li><li><b>Resolve technical issues via phone, email, and remote access tools</b></li><li><b>Act as the primary point of contact for technical inquiries, ensuring timely and effective resolutions</b></li><li><b>Accurately log customer issues, actions taken, and resolutions</b></li><li><b>Assist with product setup, installation, and configuration for customers</b></li><li><b>Guide clients on system usage, features, and best practices</b></li><li><b>Collaborate closely with engineering and product teams to resolve complex issues and share customer feedback</b></li><li><b>Monitor client systems for potential issues and perform proactive maintenance to minimize downtime</b></li></ul><p><b>Key Requirements</b></p><ul><li><b>3+ years of experience in a technical support role</b></li><li><b>Strong proficiency in troubleshooting hardware and software issues, operating systems, network configurations, and device setups</b></li><li><b>Experience with databases such as MySQL, SQL Server, and MongoDB</b></li><li><b>Familiarity with cloud services including AWS, Azure, and Google Cloud</b></li><li><b>Solid understanding of networking protocols (TCP/IP, DNS, HTTP, VPN)</b></li><li><b>Experience with remote troubleshooting tools such as TeamViewer and Remote Desktop</b></li><li><b>Strong communication skills with the ability to explain technical concepts to non-technical users</b></li><li><b>Experience using CRM systems (e.g., Salesforce)</b></li><li><b>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field</b></li></ul><p><b>Interested candidates Apply via our official website : www.streamax.me</b></p><p>Job Type: Full-time</p>

Technical Support Engineer

Appfiniti Technologies Solution

<p>We are hiring a proactive and customer-oriented <b>Technical Support Engineer</b> to join our team. This role is ideal for someone with solid troubleshooting expertise, strong networking knowledge, and hands-on experience supporting Windows and macOS environments.</p><p>The successful candidate will be responsible for delivering responsive frontline support, resolving technical issues efficiently, and working closely with internal IT teams to maintain high service standards.</p><p><b>Role Overview</b></p><p>As a Technical Support Engineer, you will serve as the first point of contact for clients experiencing technical issues. You will diagnose, resolve, and document support cases while ensuring a positive customer experience and adherence to service level commitments.</p><p><b>Key Responsibilities</b></p><ul><li>Deliver first-line technical assistance via phone, email, and chat.</li><li>Troubleshoot and resolve hardware, software, and network-related issues.</li><li>Support users with software setup, configuration, account provisioning, and general system usage.</li><li>Install, configure, and maintain desktops, laptops, networks, and peripheral devices.</li><li>Administer user accounts and permissions through Active Directory.</li><li>Conduct routine maintenance tasks including updates, backups, and security checks.</li><li>Escalate complex issues to senior support teams with detailed documentation.</li><li>Maintain accurate records of incidents and solutions within the ticketing system.</li><li>Follow up with clients to ensure complete issue resolution and satisfaction.</li><li>Meet established SLAs, response times, and quality benchmarks.</li><li>Contribute to internal documentation and continuous process improvement initiatives.</li><li>Provide basic end-user guidance to improve technical awareness and system usage.</li><li>Stay updated on current technologies and troubleshooting best practices.</li><li>Report recurring issues or system trends to management for improvement planning.</li></ul><p><b>Required Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, Telecommunications, Electronics, or a related discipline.</li><li>Minimum 2 years of experience in a helpdesk or technical support role.</li><li>Strong knowledge of networking fundamentals and troubleshooting methodologies.</li><li>Practical experience supporting Windows and macOS operating systems.</li><li>Experience working with Microsoft 365 and Google Workspace environments.</li><li>Excellent analytical and problem-solving skills.</li><li><b>Strong written and verbal English communication skills.</b></li><li>Ability to explain technical issues clearly to non-technical users.</li><li>Customer-focused attitude with attention to detail.</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Certifications such as CompTIA, Microsoft, or Cisco.</li><li>Experience working within SLA-driven support environments.</li></ul><p><b>What We Offer</b></p><ul><li>Exposure to diverse IT systems and real-world technical challenges.</li><li>Supportive and collaborative work culture.</li><li>Opportunities for professional growth and hands-on learning.</li></ul><p><b>How to Apply</b><br/>Please send your resume to: <b>hr@appfiniti.us</b></p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Geekinn Private Limited

<p>At Resourceinn / Geekinn Pvt Ltd, we believe people management should be simple and structured. For over a decade, we have helped companies manage payroll, people, and culture through our AI-powered HRMS platform. Today, we are proud to be recognized as one of the top HRMS providers in Pakistan. Our team works with focus, discipline, and a strong sense of ownership. We are now looking for a dedicated Support Engineer who wants to grow in the HR Tech industry and build a long-term career with us.</p><p>This is a full-time onsite evening shift role based in Johar Town, Lahore. We are looking for someone who is responsible, punctual, and confident in client communication. If you enjoy solving problems and helping clients succeed, this opportunity is for you.</p><p><b>Your Role and Responsibilities</b></p><p>As a Support Engineer, you will play a key role in ensuring our clients use the HRMS platform smoothly. You will interact directly with clients and guide them through system features. Your role will help build strong relationships and long-term trust. You will work closely with the technical and product teams to resolve issues quickly. Your support will directly impact client satisfaction and retention.</p><ul><li>You will interact with clients to understand and resolve HRMS-related queries.</li><li>You will provide technical and functional support through calls and emails.</li><li>You will guide clients on system features, modules, and best practices.</li><li>You will coordinate with internal teams to escalate and resolve issues</li><li>You will maintain records of client interactions and follow up when needed.</li></ul><p><b>Required Skills and Knowledge</b></p><p>We are looking for someone who communicates clearly and handles client concerns with patience. You should be comfortable explaining technical concepts in simple words. A strong sense of responsibility is essential. You must be willing to learn the HRMS platform in detail. We value candidates who are dependable and committed to long-term growth.</p><ul><li>You have good understanding of software systems and basic technical concepts.</li><li>You communicate confidently with clients in a professional manner.</li><li>You can troubleshoot problems and provide practical solutions.</li><li>You are organized and able to manage multiple client queries.</li><li>You are quick to learn and open to feedback.</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Business, Computer Science, IT, or related field.</li><li>Fresh to 2 years of relevant experience in support or customer service.</li><li>Strong communication and coordination skills.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs80,000.00 per month</p><p>Work Location: In person</p>

QUANTUM SYSTEMS

<div><p>Quantum Systems Inc. is a global leader in aerial intelligence and autonomous, AI-powered aerial robotics. We design, develop, manufacture and deliver eVTOL Unmanned Aircraft Systems UAS and an ecosystem of related products and services. Our business directly addresses the Defense and Security markets in North America, Asia Pacific and Latin America. We currently have an opening for a Technical Support Engineer. This position reports to the Customer Support Manager.</p><p>
As a Technical Support Engineer at Quantum-Systems you will play a critical role in solving challenges within the dynamic and competitive government UAS industry. In this role, you will be a creative problem solver, tackling the multi-faceted problems facing our various platforms and delivering cutting edge technology transforming the battlespace. Candidates will exemplify their technical acumen and customer first mentality to support fielded systems, observe operation improvements and advance new technologies aligned to our company's vision for UAS and Airborne Artificial Intelligence.</p><p>
Responsibilities:</p><div><ul><li>
Support customer issues resolving complex problems including troubleshooting using industry best practices.</li><li>
Interact with customers via phone, email, or chat to understand their problems and provide solutions.</li><li>
Maintain a high degree of customer satisfaction and confidence by appropriate actions and attitude acting as an advocate for the customer.</li><li>
Implement effective solutions to customer issues, often following documented procedures or knowledge base articles.</li><li>
Maintain detailed records of customer interactions and issue resolutions to improve future support.</li><li>
Contribute to a knowledge base of frequently asked questions and troubleshooting steps.</li><li>
Collaborate as part of the Quantum-Systems Programs team.</li><li>
Collaborate with the Quantum-Systems engineering team.</li><li>
Embody, promote, and live the Quantum Systems core principles.</li></ul></div><p>
Requirements:</p><div><ul><li>
Bachelor of Science (BS) in a Science, Technology, Engineering or equivalent experience.</li><li>
3+ years of direct interaction with customers supporting software/hardware installation and troubleshooting.</li><li>
Capable of working both independently and in a team environment.</li><li>
Excellent verbal and written communication skills.</li><li>
Excellent communication and interpersonal skills to interact effectively with customers.</li><li>
Ability to prioritize and adjust tasks to accomplish desired results.</li><li>
An ability to prioritize multiple responsibilities and accomplish them simultaneously.</li><li>
Ability to comprehend and analyze complex problems and develop solutions.</li><li>
Background check and U.S. Citizenship required.</li><li>
Up to 10% Travel.</li><li>
This is an in-office position. Occasional domestic and international travel may be required to support business needs.</li></ul></div><p>
Preferred Qualifications:</p><div><ul><li>
3+ years of support for UAV or Robotic systems</li><li>
Experience with Unmanned Aircraft support experience a plus.</li></ul></div></div>

Atlas Copco Group

<p></p><div><div><h2 class="jobSectionHeader"><b>Your role
</b></h2><p>As a Technical Support Engineer at Atlas Copco, you will play a key role in delivering exceptional technical support to service partners, dealers, and end users. Your responsibilities include:
</p><ul><li>Provide advanced remote technical support via phone, email, and chat to field service engineers and distributors, diagnosing and resolving complex issues related to installation, setup, troubleshooting, and maintenance across the complete product portfolio.
</li><li>Ensure accurate communication and dissemination of technical documents such as work instructions, technical bulletins, and user manuals to the field service team.
</li><li>Attend training sessions at our Belgium training centers, thoroughly analyze the knowledge gained from Service Experts, and ensure accurate transfer of this information to the technical support team and operations team.
</li><li>Keep the operations team informed of progress and resolutions for ongoing incidents.
</li><li>Deliver training sessions to end users, customers, and technicians as needed.
</li><li>Collaborate closely with Service Experts and R&amp;D teams to identify recurring product issues and contribute to product improvements.
</li><li>Occasionally travel to customer sites to provide on-site expert technical support.
</li></ul><h2 class="jobSectionHeader"><b>To succeed, you will need
</b></h2><p>We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
</p><ul><li>Bachelor&rsquo;s degree in Electrical, Electrical/Electronic, or Mechatronics Engineering.
</li><li>Minimum 2 years of experience in technical support or customer service, preferably in industrial equipment.
</li><li>Willingness and ability to travel abroad if required.
</li><li>Fluent in spoken and written English.
</li><li>Based in Istanbul.
</li><li>Proficient in MS Office applications.
</li><li>Strong communication and interpersonal skills.
</li><li>High customer orientation with excellent problem-solving abilities.
</li></ul><h2 class="jobSectionHeader"><b>In return, we offer
</b></h2><ul><li>Culture of trust and accountability
</li><li>Lifelong learning and career growth
</li><li>Innovation powered by people
</li><li>Comprehensive compensation and benefits
</li><li>Health and well-being
</li></ul><h2 class="jobSectionHeader"><b>Job location
</b></h2><p>This role requires you to work on-site at our office in Istanbul, Turkey. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.<br>
<br>
<br>
<br>
</p><h2 class="jobSectionHeader"><b>Contact information
 </b></h2><p>Talent Acquisition Team: Seyma Sarikaya</p></div></div>
<br><div><div><div><div><div><div><div><div><div>Company: Atlas Copco Group
</div></div><br>
</div></div></div></div><div><div><div><div><div><div>Functional area: </div><div>Service
</div></div><br>
<div><div>Location: </div><div>T&uuml;rkiye
</div></div><br>
<div><div>City: </div><div>Istanbul
</div></div><br>
<div><div>On-site/remote: </div><div>Hybrid
</div></div><br>
<div><div>Brand: </div><div>Atlas Copco
</div></div><br>
<div><div>Company Name: </div><div>Atlas Copco Makinalari Imalat AS
</div></div><br>
<div><div>Date of Posting: </div><div>March 9, 2026
</div></div><br>
<div><div>Last day to apply: </div><div>March 23, 2026
</div></div><br>
</div></div></div></div><div>Apply for this position</div></div></div></div>

Baker Hughes

<div><p><b>Excited by field engineering and real‑world problem solving?
</b></p><p><b>Are you ready to join a team shaping the future of global energy reliability?</b><br>
<b>
</b></p><p><b>Join our Team!</b></p><p>
Brush Power Generation is searching for an experienced Technical Support Engineer to work alongside our Engineering and Service staff to oversee the inspection, testing, troubleshooting, and commissioning of BRUSH Voltage Regulation Systems (AVRs) in power generation, industrial, or marine applications.</p><p></p><p><b>
Partner with the best</b></p><p>
The Technical Support Engineer will be responsible for all aspects of contract set up, maintenance &amp; troubleshooting, system calibration, technical support &amp; documentation including warranty investigations. There will also be a need to support the commercial division to support detailed technical AVR fit and solution discussions when required.</p><p><b>
In this role you will be responsible for:</b></p><ul><li><p><b>
AVR set up, Field Engineering &amp; Commissioning</b>: Perform contract specific software set up commissioning, and testing of AVR systems prior to despatch.</p></li><li><p><b>
Maintenance &amp; Troubleshooting</b>: Support routine and forced outage maintenance, conducting inspections to detect wear, corrosion, and loose connections. Diagnose complex electrical issues using tools like multimeters and oscilloscopes. Conduct inspections to identify component degradation (e.g., burnt components, corrosion, loose or damaged wiring).</p></li><li><p>
Implement preventive maintenance to reduce downtime and increase system reliability.</p></li><li><p><b>
System Calibration:</b> Calibrate AVRs to align with desired voltage levels and ensure proper functioning.</p></li><li><p><b>
Technical Support &amp; Documentation</b>: Provide technical expertise to clients and internal teams, including producing reports on testing, maintenance, and fault analysis.</p></li><li><p><b>
Safety Compliance</b>: Ensure all work adheres to safety protocols, including handling high-voltage equipment and working in confined spaces.</p></li><li><p><b>
Project Management</b>: Manage, plan, and execute projects from concept through to commissioning, including providing technical liaison with suppliers and warranty claims.</p></li></ul><p><br>
</p><p><b>Fuel your passion</b></p><p>
To be successful in this role you will have:</p><ul><li>
Proven experience in a customer/supplier facing role.</li><li>
Degree or experience in Electrical Engineering, Electronic Engineering, or a similar field.</li><li>
Demonstrable experience in generator excitation systems or power‑generation equipment, knowledge of generator controls, excitation systems, and AVR maintenance.</li><li>
Familiarity with generator OEMs (e.g., BRUSH, GE, Basler, DEIF, Woodward) is a strong advantage.</li><li>
Ability to lift heavy objects (up to 40 lbs) and do other labour-intensive tasks.</li><li>
Excellent time management and multitasking skills.</li><li><b>
Excitation System Knowledge : </b>Have a deep understanding of electrical principles, including 3-phase systems, power electronics (SCRs), and control loops. Understanding of Self‑Excited (Shunt), Auxiliary Winding, and Permanent Magnet Generator (PMG) excitation systems.</li><li><b>
AVR Technologies: </b>Proficiency with both Analog AVRs (simple, robust) and Digital AVRs (microprocessor‑based, high‑accuracy, with communication interfaces).</li><li><b>
Protection Systems: </b>Ability to set up and manage protection features including under‑frequency, over‑voltage, and under‑voltage protection.</li><li>
Knowledge of generator build‑up characteristics and field flashing requirements.</li><li><b>
Component-Level Expertise: </b>Familiarity with electronic components such as: Thyristors (SCRs), Diodes, Potential transformers (PTs), Potentiometers, Capacitors and sensing circuits.</li><li><b>
Diagnostic &amp; Test Tools: </b>Competent use of oscilloscopes, multimeters, insulation testers, waveform analyzers, and OEM configuration software.</li><li>
Strong communication skills for customer interaction, ability to work solo or in small teams, and flexibility for travel.</li><li>
Problem-solving and decision-making abilities.</li></ul><p></p><p><b>
Work in a way that works for you</b></p><p>
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:</p><ul><li><p>
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive</p></li></ul><p><b><br>
Working with us</b></p><p>
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.</p><p><b><br>
Working for you</b></p><p>
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p><ul><li><p>
Contemporary work-life balance policies and wellbeing activities</p></li><li><p>
Comprehensive private medical care options</p></li><li><p>
Safety net of life insurance and disability programs</p></li><li><p>
Tailored financial programs</p></li><li><p>
Additional elected or voluntary benefits</p></li></ul><p></p><p>
You will be eligible to participate in Company-sponsored benefit programs, including health &amp; welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
</p><p></p><p>This position is eligible for our comprehensive and competitive benefits package, which can be found <b><i>here</i></b>, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.</p><br>
<p></p>
The Baker Hughes internal title for this role is: Services Professional - Customer/Call Center Support<b>About Us:</b><div>
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.</div><br>
<b>
Join Us:</b><div>
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward.<br>
<br>
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</div></div>

SMART POS TECHNOLOGIES

<p><b>Job Summary</b></p><p>We are looking for a highly skilled Technical Support Engineer to provide end-to-end support for software and hardware solutions. The role involves installation, troubleshooting, onsite support, system implementation, and customer training. The ideal candidate will ensure smooth system operations and deliver excellent technical service to clients.</p><p><b>Key Responsibilities</b></p><ul><li>Install, configure, and maintain POS software and hardware systems</li><li>Provide onsite and remote technical support to customers</li><li>Diagnose and resolve hardware, software, network, and system issues</li><li>Handle installation of POS terminals, printers, scanners, cash drawers, and displays</li><li>Configure operating systems, drivers, and peripheral devices</li><li>Implement new systems and assist with customer onboarding</li><li>Conduct customer training on system usage, reports, and daily operations</li><li>Perform system upgrades, patches, and backups</li><li>Monitor system performance and prevent recurring issues</li><li>Maintain service reports, documentation, and customer records</li><li>Coordinate with development and technical teams for advanced issues</li><li>Provide emergency and after-hours support when required</li><li>Ensure compliance with company technical and security standards</li></ul><p><b>Technical Skills &amp; Requirements</b></p><ul><li>Strong knowledge of POS terminals, touchscreen systems, and workstations</li><li>Proficiency in Windows OS installation, configuration, and troubleshooting</li><li>Strong networking knowledge (TCP/IP, DNS, DHCP)</li><li>Ability to perform full system implementation from setup to go-live</li><li>Staff training on both hardware and software</li><li>Creating user manuals and training materials</li><li>Providing post-implementation support and follow-ups</li><li>Configuration of LAN, Wi-Fi, and VPN connections</li><li>Troubleshooting internet and network connectivity issues</li><li>Experience with POS software installation, activation, and configuration</li><li>Knowledge of database management (MySQL / SQL Server basics preferred)</li><li>Understanding of backup, restore, and data recovery procedures</li><li>Experience with cloud-based and web-based POS systems</li><li>Driver installation (OPOS, USB/Ethernet printers)</li><li>Experience with thermal printers, barcode scanners, cash drawers, customer displays, and weighing scales</li><li>Ability to troubleshoot motherboard, RAM, HDD/SSD, power supply, and peripheral issues</li><li>Knowledge of BIOS/UEFI configuration and firmware updates</li><li>Cabling, wiring, and network setup (LAN/WAN, routers, switches)</li></ul><p><b>Professional &amp; Soft Skills</b></p><ul><li>Strong analytical and problem-solving ability</li><li>High level of professionalism and integrity</li><li>Excellent communication and presentation skills</li><li>Customer-focused and service-oriented attitude</li><li>Ability to explain technical concepts in simple language</li><li>Time management and multitasking skills</li><li>Willingness to travel for onsite support</li><li>Ability to work independently and in a team</li></ul><p><b>Educational Qualifications</b></p><ul><li>Diploma / Bachelor&rsquo;s degree in IT, Computer Science, Electronics, or related field</li><li>Technical certifications (IT Support, Networking, Hardware) are an advantage</li><li>Minimum 1&ndash;3 years experience in POS / IT support (preferred)</li></ul><p><b>Driving License</b><br/>Valid UAE driving license ( mandatory)</p><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED5,000.00 per month</p>

Search 10000+ Technical support engineer jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 technical support engineer jobs Near Me

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer