technical support engineer

HR Ways

<p><b>IT Support Engineer - Onsite Karachi</b></p><p><b>﻿About Company:</b><br/>﻿﻿With over 40 years of expertise, a trusted leader in enterprise solutions delivers innovative tools like eAudit to drive audit efficiency and client success.</p><p><b>Job Description</b></p><p>We are seeking for an IT Support Engineer. The role involves Client management &amp; Office Infrastructure.</p><p><b>Key Responsibilities:Bank Application Deployment:</b><br/><b>﻿Perform on-site installation and configuration of eAudit software at various bank branches and head offices.</b><br/><b>﻿</b><br/><b>﻿Technical Liaison: Work with bank IT teams to ensure server readiness, networking, and database connectivity.</b><br/><b>﻿</b><br/><b>﻿Office IT Management: Provide support for internal laptops and maintain the **IP Phone (VoIP)** system.</b></p><p><b>﻿﻿Systems Monitoring: Ensure application uptime across our Pakistan and France cloud hosting environments.</b><br/><b>﻿</b><br/><b>﻿Support: Troubleshoot and resolve technical issues for banking clients post- deployment. Technical </b><br/><b>﻿</b><br/><b>﻿﻿</b><br/><b>T﻿echnical Requirements:</b><br/><b>﻿Education:Bachelors degree in CS, IT, or related field.</b><br/><b>﻿Software Skills:Basic knowledge of application deployment and web server environments. </b><br/><b>﻿Networking:Familiarity with LAN/WAN and **IP Phone** setup.</b><br/><b>﻿Databases:Basic SQL knowledge for data troubleshooting.</b><br/><b>﻿Professionalism:Strong communication skills suitable for a corporate banking environment.﻿</b><br/><b>﻿</b></p><p><b>﻿Other Details:</b></p><p><b>Experience:</b> 3-4 years<br/><b>﻿Timings: </b>9:00 AM - 6:00 PM<br/><b>﻿Work Days:</b> Monday - Friday<br/><b>﻿Location:</b> DHA, Karachi<br/><b>﻿Benefits:</b> Hospitalization Medical Card</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Technical Support Engineer

Imou

<div>
 <p>
  We are currently searching for a
  <strong>
   Technical Support Engineer
  </strong>
  to support our business development in Saudi Arabia
  <strong>
   .
  </strong>
  This is for our Smart Home brand IMOU (Pronounced: I-Moe).
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   1, Who Are We?
  </strong>
 </p>
 <p>
  IMOU is a global leader in Smart Home segment and we have built a reputation in overseas market as the go to vendor for Smart Security &amp; Smart Home.
 </p>
 <p>
  Set up as a subsidiary of Dahua Group which is the second largest surveillance &amp; security manufacturer in the world, IMOU has been established to make smart home security &amp; technology much easier to operate/use. IMOU&rsquo;s product lines include Smart Security, Smart Lock, Smart Energy/Lighting, IOT, Smart Robotics, Storage &amp; Cloud.
 </p>
 <p>
  Our mission is to make Smart Home more affordable, effortless to use &amp; easily accessible to our customers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  1.Offline and online training work
 </p>
 <ul>
  <li>
   Trainees: sales team, distributors, resellers, installers, and promoters.
  </li>
  <li>
   Typical training scenarios: new product launches, new customer development, quarterly regular training
  </li>
 </ul>
 <p>
  2.Online technical question answering
 </p>
 <ul>
  <li>
   Service objects: distributors, resellers and installers
  </li>
  <li>
   Deal with typical problems: installation problems, links, video playback, etc.
  </li>
  <li>
   Processing method: Facebook, phone, chat software.
  </li>
 </ul>
 <p>
  3.Offline technical support
 </p>
 <ul>
  <li>
   Service object: distributors, resellers and installers
  </li>
  <li>
   Typical scenario: Resolve technical problems on site and resolve product quality issues
  </li>
 </ul>
 <p>
  4.Translation
 </p>
 <ul>
  <li>
   Sorting out localized user guidance materials
  </li>
  <li>
   General issues, quick installation manuals in local language, and operation video shooting
  </li>
 </ul>
 <p>
  5.Product promotion
 </p>
 <ul>
  <li>
   Typical scenarios: annual customer meetings, annual new product launches, industry exhibitions,
  </li>
  <li>
   Main role: product presentation, technical solutions, sample booth setting
  </li>
 </ul>
 <p>
  6.App operation and promotion:
 </p>
 <ul>
  <li>
   Partner App: update the product material, promote the App to resellers and installers
  </li>
 </ul>
 <p>
  <strong>
   Job Requirement
  </strong>
 </p>
 <ul>
  <li>
   3-year experience in the technical support position .
  </li>
  <li>
   Have deep knowledge in IT/CCTV/Technology products.
  </li>
  <li>
   Familiar with CCTV ,smart home ,wifi Camera industry.
  </li>
 </ul>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor degree of technical or related field;
  </li>
  <li>
   Good English and Arabic reading, writing and speaking;
  </li>
  <li>
   Good interpersonal, written oral communication and presentation skills;
  </li>
  <li>
   Customer-oriented;
  </li>
  <li>
   Accustomed to frequent business trips.
  </li>
 </ul>
 <p>
 </p>
</div>


The Risk Advisors

<p>We are looking for a detail-oriented and customer-focused <b>Technical Support Engineer</b> to join our team. In this role, you will be the first point of contact for clients, assisting with their day-to-day technical issues, monitoring system and server health, and coordinating with our internal development and operations teams to ensure smooth service delivery.</p><p><b>Key Responsibilities </b></p><p><b>Client Support &amp; Communication</b></p><ul><li>Respond to customer inquiries via email, chat, and support ticketing systems in a timely and professional manner.</li><li>Understand client issues, troubleshoot problems, and provide clear solutions or workarounds.</li><li>Conduct remote support sessions with clients to diagnose and resolve issues.</li><li>Maintain excellent customer service by building positive client relationships.</li></ul><p><b>Technical Troubleshooting</b></p><ul><li>Investigate and resolve application, software, and configuration issues reported by clients.</li><li>Escalate complex problems to the development or DevOps teams with clear documentation.</li><li>Reproduce reported issues in a test environment to support faster debugging.</li><li>Monitor logs, dashboards, and system alerts to proactively identify potential issues.</li></ul><p><b>Server &amp; System Management</b></p><ul><li>Check and maintain server health, performance metrics, uptime, and resource utilization.</li><li>Perform routine server maintenance tasks, including backups, restarts, and basic configuration updates.</li><li>Monitor and manage user sessions, system connectivity, and service availability.</li><li>Collaborate with DevOps/Infrastructure teams on deployment checks, patch updates, and stability improvements.</li></ul><p><b>Coordination &amp; Documentation</b></p><ul><li>Collaborate closely with the development team to communicate client issues, feature requests, and bug reports.</li><li>Create, update, and maintain technical documentation, FAQs, troubleshooting guides, and client instructions.</li><li>Track and update issue progress in the ticketing system to ensure timely resolution.</li><li>Provide feedback to product and development teams to help enhance platform stability and usability.</li></ul><p><b>Continuous Improvement</b></p><ul><li>Suggest improvements to support workflows and technical processes.</li><li>Participate in internal training sessions to stay updated with new product features and releases.</li><li>Contribute to team knowledge-sharing initiatives and internal documentation.</li></ul><p><b>Required Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent experience).</li><li>1&ndash;2 years of experience in technical support, IT support, or customer-facing technical roles.</li><li>Strong understanding of software troubleshooting, networking basics, and server environments.</li><li>Ability to analyse logs, system behaviour, and error reports.</li><li>Excellent verbal and written communication skills.</li><li>Customer-focused mindset with patience and problem-solving ability.</li></ul><p>Job Type: Full-time</p><p>Pay: From Rs50,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Language:</p><ul><li>English (Preferred)</li></ul><p>Work Location: In person</p>

WalkMe

<div>
 WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features&mdash;guidance, engagement, insights, and automation&mdash;employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation.
 <br/>
 <br/>
 Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform.
 <br/>
 <br/>
 The Technical Support Engineer is responsible for providing professional and efficient technical support to internal and external customers. They will be responsible for troubleshooting and resolving technical issues related to the company's products and services, as well as providing customer service and support via phone, email, and other communication channels. The successful candidate will have a strong technical background, excellent problem-solving skills, and the ability to communicate effectively with customers and team members.
 <br/>
 <br/>
 <strong>
  What You'll Own
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Help troubleshoot and resolve a wide range of technical issues for our customers through email, chat, and screenshares
  </li>
  <li>
   Communicate complex technical information in user-friendly ways to both technical and non-technical customers
  </li>
  <li>
   Communicate customer reported issues internally and triage them to the correct team
  </li>
  <li>
   Act as a mentor for new hires during the onboarding process and consultation resource for Technical Support Specialists
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Need To Succeed
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2+ years technical enterprise application support experience (SaaS an advantage)
  </li>
  <li>
   A bachelor's degree in computer science or related technology field is preferred
  </li>
  <li>
   Knowledgeable in HTML, jQuery, CSS
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Sets Us Apart
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
  </li>
  <li>
   Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
  </li>
  <li>
   Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
  </li>
  <li>
   Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
  </li>
  <li>
   Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe&rsquo;s annual Wellness Month every July&mdash;because your well-being matters all year long.
  </li>
  <li>
   WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
  </li>
  <li>
   WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
  </li>
  <li>
   WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
  </li>
  <li>
   Robust Retirement Contributions: Ask HR about the specific offerings for your region!
  </li>
  <li>
   SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.
   <br/>
   <br/>
  </li>
 </ul>
 Our job titles may span more than one career level. The OTE for this role is between $50,000 and $70,000 including salary and variables. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.
 <br/>
 <br/>
 At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
 <br/>
 <br/>
 <em>
  WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
  <br/>
  <br/>
 </em>
 <strong>
  TO ALL RECRUITMENT AGENCIES:
 </strong>
 WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Nesma Infrastructure & Technology

<div>
 <p>
  <strong>
   Civil Technical Support Engineer &ndash; HV &amp; EHV Substation and OHTL Projects
  </strong>
 </p>
 <p>
  <strong>
   Organization:
  </strong>
  Nesma Infrastructure and Technology (NIT)
 </p>
 <p>
  <strong>
   Department:
  </strong>
  Engineering / Operation
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Saudi Arabia
 </p>
 <p>
  <strong>
   Grade:
  </strong>
  C1
 </p>
 <p>
  <strong>
   Reports To:
  </strong>
  Civil Technical Support Engineer
 </p>
 <p>
  <strong>
   Position Overview
  </strong>
 </p>
 <p>
  The Civil Technical Support Engineer provides technical expertise and support for HV and EHV substation and OHTL projects. The role ensures that design intent is maintained, compliance with standards is achieved, and civil works are fully integrated with electrical and mechanical systems. It requires close coordination with clients, project teams, and site personnel, along with proactive management of design activities and on-site supervision to ensure timely and high-quality delivery.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Prepare and manage the design submission schedule and coordinate with designers to ensure timely deliverables
  </li>
  <li>
   Follow up with site teams to align design priorities with ongoing construction activities
  </li>
  <li>
   Review civil and architectural submittals for compliance with PTS, codes, constructability, and cost implications
  </li>
  <li>
   Ensure all required submittals are submitted through coordination with project teams
  </li>
  <li>
   Obtain necessary inputs from electrical, mechanical, and project teams to avoid design delays
  </li>
  <li>
   Apply value engineering principles to optimize design efficiency and cost
  </li>
  <li>
   Coordinate with the Estimation team to ensure alignment between drawings and BOQ
  </li>
  <li>
   Ensure integration between civil, electrical, and mechanical designs
  </li>
  <li>
   Verify compliance with applicable codes, regulations, and industry standards
  </li>
  <li>
   Provide technical support to construction teams during execution
  </li>
  <li>
   Maintain proper documentation of design submissions, revisions, and approvals
  </li>
  <li>
   Review SEC comments and ensure all required actions are addressed
  </li>
  <li>
   Coordinate with consultants (SEC) to clarify comments and expedite approvals
  </li>
  <li>
   Track design changes and ensure updates are reflected in drawings and communicated to site teams
  </li>
  <li>
   Develop and maintain a Design Issue Log to track challenges and solutions
  </li>
  <li>
   Monitor design progress and identify potential risks
  </li>
  <li>
   Resolve design-related issues with contractors, consultants, and stakeholders
  </li>
  <li>
   Support preparation of RFIs and technical clarifications
  </li>
  <li>
   Assist in maintaining project schedules for timely design delivery
  </li>
  <li>
   Conduct site visits to verify implementation and resolve issues
  </li>
  <li>
   Participate in technical meetings, design reviews, and inspections
  </li>
  <li>
   Mentor junior engineers and support knowledge sharing within the team
  </li>
 </ul>
 <p>
  <strong>
   Required Skills and Qualifications
  </strong>
 </p>
 <p>
  <strong>
   Functional Skills &amp; Knowledge
  </strong>
 </p>
 <ul>
  <li>
   Strong knowledge of civil and structural design for substations and OHTL projects
  </li>
  <li>
   Proficiency in design software: AutoCAD, STAAD, ETABS, Civil 3D, Revit, Google Earth
  </li>
  <li>
   Good understanding of Saudi codes, standards, and regulations
  </li>
  <li>
   Strong technical writing and communication skills in English
  </li>
 </ul>
 <p>
  <strong>
   Managerial Skills
  </strong>
 </p>
 <ul>
  <li>
   Ability to plan, prioritize, and manage design schedules
  </li>
  <li>
   Capability to lead and coordinate small engineering teams
  </li>
  <li>
   Strong decision-making and problem-solving skills
  </li>
  <li>
   Effective resource and task management
  </li>
 </ul>
 <p>
  <strong>
   Interpersonal Skills
  </strong>
 </p>
 <ul>
  <li>
   Strong communication and coordination abilities
  </li>
  <li>
   Ability to work with multidisciplinary teams and stakeholders
  </li>
  <li>
   Capability to handle pressure and manage multiple priorities
  </li>
  <li>
   Strong teamwork and collaboration mindset
  </li>
  <li>
   High attention to detail and commitment to quality
  </li>
  <li>
   Proactive and solution-oriented approach
  </li>
 </ul>
 <p>
  <strong>
   Personal Attributes
  </strong>
 </p>
 <ul>
  <li>
   Strong ownership and accountability
  </li>
  <li>
   Results-driven mindset
  </li>
  <li>
   High integrity and professionalism
  </li>
  <li>
   Adaptability and resilience
  </li>
  <li>
   Continuous improvement attitude
  </li>
  <li>
   Strong attention to detail and quality
  </li>
 </ul>
 <p>
  <strong>
   Qualifications &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Civil Engineering
  </li>
  <li>
   Minimum 8 years of experience in civil and structural design for HV and EHV substations
  </li>
  <li>
   Experience in multidisciplinary coordination and site support is preferred
  </li>
 </ul>
 <p>
 </p>
</div>


Civil Technical Support Engineer

Hewlett Packard Enterprise | HPE

<div>Global Technical Support Engineer<p><br>
</p>This role has been designed as &lsquo;Hybrid&rsquo; with an expectation that you will work on average 2 days per week from an HPE office.<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Who We Are:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today&rsquo;s complex world. Our culture thrives on finding new and better ways to accelerate what&rsquo;s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><p><b>
Job Description:</b></p><p><br>
</p><p><b><i>Job Family Definition:</i></b></p><p>
Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.</p><p><b><i>
Management Level Definition:</i></b></p><p>
Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.</p><p><b><i>
Responsibilities:
</i></b></p><ul><li>Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.</li><li>
Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical). .</li><li>
Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.</li><li>
Ability to act as a team or project leader providing direction to team activities and facilitates information validation and team decision- making process.</li><li>
Review and may resolve complex business issues.</li><li>
Excellent communication skills. Add case resolution to KMS.</li><li>
Understand and utilize Information Technology Information Libraries (ITIL).</li><li>
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.</li><li>
Partners frequently with the Sales Pursuit team.</li></ul><p><b><i>
Education and Experience Required:
</i></b></p><ul><li>Graduated from relevant technical university programs. BA/BS or equivalent experience preferred.</li><li>
8+ years experience in relevant technologies and customer environments.</li><li>
Technical certification in HPE products</li><li>
Relevant industry qualification where applicable.</li></ul><p><b><i>
Knowledge and Skills:
</i></b></p><ul><li>Excellent verbal and written communication skills in language to be supported.</li><li>
Experience in troubleshooting in a technical environment.</li><li>
Excellent analytical and problem solving skills.</li><li>
Software and hardware knowledge of computing, storage and peripheral devices.</li><li>
Advanced proficiency with case management databases and tools.</li><li>
Superior customer service skills.</li><li>
Phone and remote support.</li><li>
Partners frequently with the Sales Pursuit team.</li><li>
Ability to solve and document solutions for usage of other technicians and customers.</li><li>
Ability to mentor new agents.</li><li>
Ability to lead resolution activities with escalated customers.</li><li>
Ability to contribute to technical action plans.</li><li>
Focus on one or more product lines (for example, proactive, reactive, storage, enterprise systems, etc.).</li><li>
HPE Storage, Compute, SAN and Hyperconverged solutions like Simplivity.</li></ul><p></p><div><div><div><div><div><div><div><p><b>
Additional Skills:</b></p></div></div></div></div></div></div></div>
Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
What We Can Offer You:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>
Health &amp; Wellbeing</b></p><p>
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.</p><p></p><p><b>
Personal &amp; Professional Development</b></p><p>
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have &mdash; whether you want to become a knowledge expert in your field or apply your skills to another division.</p><p></p><p><b>
Unconditional Inclusion</b></p><p>
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Let's Stay Connected:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p>#turkey
#operations<p></p><p><b>
Job:</b></p>
Services<p><b>
Job Level:</b></p>
Specialist<p><br>
</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.</b></p><p><br>
</p><p>HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.</p><p><br>
</p><p><b>No Fees Notice &amp; Recruitment Fraud Disclaimer</b></p><p></p><p><i><br>
It has come to HPE&rsquo;s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.</i></p><p></p><p><i><br>
Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment </i><i>agencies/vendors </i><b><i>will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. </i></b><i>The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.</i></p></div>

Global Technical Support Engineer

ELSEWEDY ELECTRIC

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  Ensure customer success by providing technical support and validating product quality. Assist in product design and improvements while maintaining documentation. Collaborate and share best practices to enhance team performance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Provide technical support for customer projects, ensuring a focus on customer success.
  </li>
  <li>
   Conduct testing and verification activities, identifying product flaws and ensuring quality standards.
  </li>
  <li>
   Define and specify test procedures to validate product functionality and compliance.
  </li>
  <li>
   Prepare and maintain all required technical documentation.
  </li>
  <li>
   Recommend improvements to products regarding technical characteristics, standardization, and cost optimization.
  </li>
  <li>
   Participate in the design of complex products and contribute to harmonizing hardware and software solutions in line with technical requirements.
  </li>
  <li>
   Share knowledge and best practices with colleagues to foster team development.
  </li>
  <li>
   Perform tasks in compliance with company certifications, relevant technical standards, organizational regulations, and instructions.
  </li>
  <li>
   Execute additional responsibilities related to the role as directed by the Line Manager.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Years of experience:
  </strong>
  1-3 years of experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Academic Qualifications:
  </strong>
  B.Sc. in Informatics, Computer Engineering, Software Engineering, or a related field.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Computer Skills:
  </strong>
 </p>
 <ul>
  <li>
   Cloud Knowledge.
  </li>
  <li>
   Executing code reviews and documentation.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Language Proficiency:
  </strong>
 </p>
 <p>
  Excellent English
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Technical Expertise:
  </strong>
 </p>
 <p>
  Proficient in Linux operating systems and scripting languages such as Bash. Experienced in analyzing complex logs, troubleshooting, and resolving technical issues.
 </p>
</div>


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