technical support engineer

Corbis Soft International

Hiring &ndash; Technical Support EngineerLocation: Multan (On-site)Job Type: Full-timeCompany: MISPLKey Responsibilities:&#9989; Provide technical support for network-related issues.&#9989; Troubleshoot and resolve network problems efficiently.&#9989; Collaborate with the IT team to maintain and improve network infrastructure.&#9989; Ensure timely response to technical queries and incidents.&#9989; Coordinate effectively with team members and other departments.Requirements:Bachelor&rsquo;s degree (BS) in a relevant field.CCNA certification is mandatory.Good grip on Mikrotik.1 to 2 years of experience in network support and troubleshooting.Strong problem-solving, coordination, and communication skills.Ability to work independently and as part of a team.Apply Now: Send your CV to HR@mispl.pkwith the subject line:Technical Support Engineer &ndash; MultanJob Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Technical Support Engineer

SMSAMI Inc.

Who are we?SMSAMI is a fully-integrated, 100% success rated company with fierce beliefs and a unifying culture. Our clients describe us as &ldquo;happily feisty&rdquo; because we work tirelessly to make them successful.SMSAMI is a Software development services company specializing in custom web based solutions, mobile applications, digital marketing, branding, UI/UX and graphics designing. SMSAMI has successfully delivered hundreds of software products, apps, and solutions to its clients using a proven agile/scrum development process. We offer a well-balanced blend of technology skills, domain knowledge, hands-on experience, effective methodology, and passion for IT.Job DescriptionIT support engineer to assist our clients with all IT related technical support issues. As an IT support engineer, you will meet with clients to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong customer relationships. You may also be required to install new software applications and train clients on proper application use.To ensure success as an IT support engineer, you should have in-depth knowledge of business software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills. Ultimately, a top-class IT support engineer resolves all IT issues quickly and effectively while maintaining a good relationship with the client.Responsibilities<ul><li>Installing and configuring client computer systems.</li><li>Responding to client IT support requests.</li><li>Resolve technical problem with Local Area Network &amp; Wide Area Network</li><li>Meeting with clients to diagnose software, networking, or hardware issues.</li><li>Providing technical support on-site or via remote-access systems.</li><li>Follow up with customers and users to ensure complete resolution of issues</li><li>Offering solutions that meet the needs of the client.</li><li>Repairing hardware malfunctions, software issues, and networking problems.</li><li>Maintaining good client relations.</li><li>Tracking and managing work records.</li><li>Compiling job reports.</li></ul>What We're Looking For<ul><li>Bachelor&rsquo;s degree in information technology or computer science.</li><li>Proven work experience as a technical support engineer.</li><li>Knowledge of web services, API, and IP-based protocols.</li><li>Knowledge of computer hardware and networking systems.</li><li>Networking terminologies</li><li>Good time management skills.</li><li>Good interpersonal skills.</li><li>Ability to troubleshoot complex hardware and software issues.</li><li>Excellent written and verbal communication skills.</li><li>Ability to think critically.</li><li>Comfortable in working at night shifts if required.</li></ul>Benefits<ul><li>Flexible Working Hours</li><li>Fully funded Certifications</li><li>Medical Allowance</li><li>Pension Funds and more</li></ul>Creating a diverse and inclusive workplace is one of SMSAMI's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.Job Details<ul><li>Experience: 2 Years</li><li>Job Type: Full Time</li><li>Shift: Morning, 12:00 pm to 09:00 pm</li><li>Working Days: Monday to Friday</li><li>Salary: 40,000 PKR to 60,000 PKR</li><li>Number of Positions: 2 (Male)</li><li>Location: Lahore</li></ul>Consult will endeavor to contact candidates within 14 days of application. However, if you do not hear back after 2 weeks then please assume on this occasion, unfortunately, you have not been successful.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Iperium

<div>
 
 
 Technical Support Engineer &ndash; Egypt
 
 
 
 
 
 
 We are seeking a
 
 Technical Support Engineer
 
 to join a global leader in cybersecurity. This role involves providing hands-on technical support to enterprise customers, ensuring their systems are secure and operational.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Review and validate technical solution articles for accuracy.
 </li>
 <li>
 Act as a customer advocate, collaborating with field teams to resolve issues.
 </li>
 <li>
 Participate in customer calls and provide clear, audience-appropriate communication.
 </li>
 <li>
 Create and maintain eServices content (chat, knowledgebase, forums).
 </li>
 <li>
 Diagnose and resolve issues using advanced troubleshooting tools and methodologies.
 </li>
 <li>
 Mentor junior engineers and contribute to training content.
 </li>
 <li>
 Manage your own schedule of cases and set expectations with customers.
 </li>
 <li>
 Support in a 24x7x365 environment, including on-call rotations.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Strong troubleshooting and customer support skills.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Experience with
 
 Unix/Linux administration
 
 , network security (firewalls, VPN, proxy), and Windows platforms (Server, Active Directory, SQL Server).
 </li>
 <li>
 Knowledge of
 
 MySQL, MongoDB
 
 , and configuration management tools (Chef, Puppet, Salt).
 </li>
 <li>
 Familiarity with
 
 Python scripting
 
 and security tools (NMAP, Nessus, Metasploit, Wireshark, tcpdump).
 </li>
 <li>
 Certifications such as
 
 RHCSA/RHCE, CEH, Security+, CCNA/CCNP, MCSA/MCSE
 
 are a strong plus.
 </li>
 </ul>
 
 
</div>

Fortinet

<div>
 
 Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our rapidly growing business.
 
 
 You would act as a Technical Support Engineer role to provide exceptional customer service for our loyal customers. The ideal candidate is energetic and passionate about working for Fortinet and supporting our customers while developing good and respected relationships with internal and external customers. This is a great opportunity to excel in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security.
 
 
 
 
 
 
 
 As a Technical Support Engineer, you will:
 
 
 
 <ul>
 <li>
 To provide technical support via phone and web-based systems for customers based in SAARC, ME, and EMEA-based regions.
 </li>
 <li>
 Thorough analysis and investigation of customers' reported problems and provide turnkey solutions through debugging, packet captures, and traffic flow analysis, which may also involve reproducing customers' sophisticated network setup in the lab environment.
 </li>
 <li>
 Report and follow up with engineering and development to address and resolve product issues.
 </li>
 <li>
 Own and manage technical cases and recommend corrective actions based on troubleshooting and analysis.
 </li>
 <li>
 Running real-time phone or remote access sessions with customers.
 </li>
 <li>
 Develop core competency on Fortinet&rsquo;s product line and technologies.
 </li>
 </ul>
 
 
 
 
 
 
 We Are Looking For:
 
 
 
 <ul>
 <li>
 Fortinet Certified Professional (FCP) or CCNA/CCNP certified.
 </li>
 <li>
 Good understanding of data networking protocols, specifically TCP/IP, routing, and switching fundamentals.
 </li>
 <li>
 Strong troubleshooting and problem-solving skills in various OSI layer protocols.
 </li>
 <li>
 Hands-on experience in IPsec, SSL, SD-WAN, authentication, WAF, VoIP, hardware redundancy, and dynamic routing protocols.
 </li>
 <li>
 Working knowledge of Linux OS, virtualization technologies, and cloud computing.
 </li>
 <li>
 Experience in Python or any similar language will be an added advantage.
 </li>
 <li>
 Exemplary skills in oral and written communication include the ability to speak clearly and persuasively, listen carefully to ensure a full understanding of the situation, and respond well to questions when dealing with both positive and negative situations.
 </li>
 <li>
 6 + years of experience in the computer networking or security industry.
 </li>
 </ul>
 
 
 
 
 
 
 About Our Team:
 
 
 
 
 Join the TAC team, known for its collaborative ethos, working seamlessly with a variety of specialized groups to ensure a comprehensive and seamless technical support experience. Working with these diverse teams ensures a holistic approach to customer service, product quality, and technological innovation, leading to a robust support infrastructure and continuous improvement in technical support services and product offerings. Our team culture emphasizes collaboration, continuous improvement, customer-centricity, innovation, and accountability. By embedding these values into our ethos and culture, we create a dynamic and supportive environment that drives excellence and innovation while maintaining a strong focus on our customers' needs and satisfaction.
 
 
 
 
 
 
 
 Why Join Us:
 
 
 
 
 We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.
 
</div>

HRPSP - Your Strategic HR Partner

Job description:Hiring: Online Technical Support Engineer &ndash; LahoreA reputed telecom company is looking for a dedicated and tech-savvy individual to join our team as an Online Technical Support Engineer in Lahore.Position: Online Technical Support Engineer Location: Wafaqi Colony, Lahore Job Type: Full-time Salary:<ul><li>37K + Up to 15K incentives</li></ul>Requirements:&#10004; Education: Minimum Bachelor&rsquo;s degree (Required) &#10004; Experience: Fresh candidates or minimum 4 months of relevant experience &#10004; Preferred: At least 1 year of experience in Online Technical SupportJob Responsibilities:Complaint Analysis &ndash; Identifying and resolving technical issues efficiently Deep Dive into Key Parameters of Flash Fiber &ndash; Ensuring optimal network performanceWhy Join Us?Competitive salary package Growth opportunities in a reputed telecom company A dynamic and supportive work environmentLocation: Lahore (Candidates must be based in Lahore)Apply Now! If you meet the criteria and are ready to take on this exciting opportunity, send your CV today!Job Type: Full-timePay: Rs37,000.00 - Rs52,000.00 per monthWork Location: In person

Online Technical Support Engineer

Fiberish Pvt Ltd

Position: Support Engineer Career Level: Intermediate Shift Type: Rotational (Morning/Evening/Night) Location: KarachiRequirement: Intermediate knowledge of Networks and operating systems.<ul><li>Day-to-day network performance monitoring</li><li>Excellent verbal &amp; written communication skills.</li><li>Multi-tasking</li><li>Support customers ensuring maximum possible service availability and performance to our customers.</li><li>Provide instant reply from support desk.</li><li>Should be able to work in a team and perform under pressure and take responsibility for work that assigned by seniors.</li><li>Network troubleshooting and fault analysis to resolve the issue.</li><li>Site visits require for troubleshooting.</li><li>Deployment and maintenance of network monitoring, analysis and reporting tools.</li><li>Basic knowledge of GPON Infrastructure.</li><li>Basic understanding of the following technologies: IP Protocols (ICMP, UDP, TCP); IP filtering and firewalling; Ethernet (STP,RSTP, MSTP, VLANs).</li><li>Good understanding of DNS, DHCP, WiFi standards and Mid to Advanced level of troubleshooting.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Putzmeister Türkiye

<div>
 
 
 QUALIFICATIONS
 
 
 
 
 
 <ul>
 <li>
 University degree preferably in Mechanical Engineering,
 </li>
 <li>
 Minimum 3 years experience of general after sales process of Construction / Earth Moving Equipment such as technical support, warranty management, service,Excellent command of written and spoken English ( German would be an asset )
 </li>
 <li>
 Proficiency in MS Office applications SAP,
 </li>
 <li>
 No restriction in travelling,
 </li>
 <li>
 Excellent interpersonal skills and communication skills,
 </li>
 <li>
 Teamwork oriented,
 </li>
 <li>
 Completed military obligation for male candidates,
 </li>
 <li>
 Able to live in &Idot;stanbul.
 </li>
 </ul>
 
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 
 <ul>
 <li>
 Providing technical support for customers, dealers, sales and service team and group companies for all Construction / Earth Moving Equipment,
 </li>
 <li>
 Supporting to technical trainings process,
 </li>
 <li>
 Supporting retrofit actions,
 </li>
 <li>
 Supporting trouble shooting process,
 </li>
 <li>
 Reporting field feedbacks,
 </li>
 <li>
 Warrantly management - answer warrantly claims that comes from customers and dealers; follow up claim procedures between suppliers,
 </li>
 <li>
 Entering datas of all technical information by using SAP system,
 </li>
 <li>
 Supporting customers, dealers, sales and service team about new products,
 </li>
 </ul>
 
 
</div>

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