technical support engineer

Soothmedia Technologies (Pvt.) Ltd.

Soothmedia Technologies (Pvt.) Ltd. is seeking a dedicated and technically skilled Technical Support Engineer to join our growing team. The ideal candidate will be responsible for maintaining and troubleshooting the office network, CCTV systems, attendance machines, server infrastructure, and providing general IT support.Key Responsibilities:<ul><li>Monitor, maintain, and troubleshoot network infrastructure (LAN/WAN/Wi-Fi)</li><li>Install, configure, and manage CCTV surveillance systems</li><li>Maintain and support attendance/biometric machines.</li><li>Perform regular server maintenance, backups, and performance checks</li><li>Provide IT support for software, hardware, and system-related issues</li><li>Assist with setup and maintenance of office computers, printers, and other IT equipment</li><li>Ensure compliance with IT policies and best practices</li></ul>Requirements:<ul><li>DAE (Diploma of Associate Engineering) in Electronics or relevant field (Preferred)</li><li>Strong analytical and communication skills</li><li>Ability to work independently and manage time effectively</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Opportunities for technical training and career growth</li><li>Supportive and professional work environment</li></ul>How to Apply: Apply directly through Indeed or send your updated CV to career@soothmedia.com with the subject line: &ldquo;Technical Support Engineer Application &ndash; LahoreJob Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Do you had the DAE ?</li></ul>Work Location: In personApplication Deadline: 18/08/2025 Expected Start Date: 20/08/2025

Technical Support Engineer

Logon Broadband Pvt Ltd

:Location: Clifton 3 Talwar, KarachiJob Description:Must be well versed with the VLANs, Trunks, L2 Tunnels.Configuration of routers, switches, OLT, ONU, ONTMust be familiar with managed services conceptsP2P, MP2P and dark fiber knowledge would be plus pointRelationship and correspondence with other companies and clientsEmail correspondence, running TeamsFamiliar with FTTH, FTTC and GPONLooking after current complaint resolution regarding network system.Uses knowledge of_ LAN or MAN or WAN systems_ to help design and install internal and external networks.Call user for network support and complaint systemQualification and Experience:Experience: 01-02 Yrs. TelecomCertification: CCNA PreferredInterested and relevant candidates can send their CVs on careers@lbi.net.pk by 20th August, 2025.Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthJob Type: Full-timeJob Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Cubexs Weatherly (pvt) Ltd

CubeXS Weatherly Pvt Ltd is Hiring &quot;Online Technical Support&quot; (on-site).Department: OTS DepartmentJob Type: Full Time/Permanent (Rotational Shifts)Job Shift: RotatingJob Location: Clifton, Karachi, PakistanMinimum Experience: FreshJob Description:&middot; Answer phone calls and respond to emails in a professional manner and provide information about products and services as required by the callers.&middot; Follow up with customers and their complaints, ensuring that customers&rsquo; requests are attended to accordingly.&middot; Pleasant personality and attitude towards resolving clients' issues/complaints.&middot; Handling customers, inbound calls, and email correspondence are the major tasks.&middot; Collecting feedback from our customers/clients about the quality of service after every service call.Requirements:&middot; Education: Bachelors&middot; Must have strong interpersonal &amp; communication skills.. Good email writing skillsJob Type: Full-time (Rotational Shifts)Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Oline Technical Support Engineer

People Dynamics

Experienced in providing technical support for Microsoft Dynamics 365 Finance and Operation/ CRM/ both.User support and troubleshootingSystem Configuration and maintainanceBusiness process optimizationTraining and DocumentationTesting and Quality assurance.Job Types: Full-time, Contract Contract length: 8 months

D365 Technical Support Engineer

Tozed Kangwei Tech Co., Ltd

Description:1. Collect and summarize customers' feedback on product and technology-related issues such as requirements, inquiries, complaints etc., and provide timely, correct and complete feedback on the issues to company, track the process of internal resolution and resolution results until the customer confirms the closure of the issue.2. Responsible for pre-sales access testing of new products,includes both hardware and software testing and requires timely and accurate feedback to the company on test results.3. Communicate with customers on products and technologies, and enhance customer satisfaction.4. Responsible for after-sales, including but not limited to on-site maintenance,product installation, etc.Job requirements.1. Majoring in network, communication engineering, electronic information engineering, with bachelor degree or above.2. Good communication and coordination skills, with good emergency response ability for unexpected events.3. Strong sense of responsibility, strong execution and professionalism.4. Energetic and able to handle high-intensity work.5. Ability to work independently, manage time effectively, and handle multiple tasks simultaneously.6. Fluent in English and Arabic.7. Familiarity with communication products (routers/AP/CPE/ONT, etc.) is preferred.8. Experience in working with operators would be a plus.Job Type: Full-timePay: RO400.000 - RO500.000 per month

International Technical Support Engineer

Genpact

<div><div><div>Ready to shape the future of work?</div><div>
At Genpact, we don&rsquo;t just adapt to change&mdash;we drive it. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges.</div><div>
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquo;s shaping the future, this is your moment.</div><div>
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions &ndash;we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.</div><div>
 Inviting applications for the role of Business Analyst, Technical Support Engineer</div><div>
In this role, you will be required to Customer support regarding new or ongoing projects and monitoring of projects inhouse.</div><div>
Responsibilities</div><ul><li> Responsible for complete value stream for new Hot Runner Systems and Controller</li><li> Develop proposals for solutions concerning application engineering for hot runners in coordination with the application engineering department</li><li> Customer support by telephone or if necessary, personally concerning application, new implementation and ongoing projects</li><li> Prepare offers according to given specifications and Negotiate offers with the customers within given limits</li><li> Support service projects (customer complaints, repairs and reconstruction) and sales actions (documentation and quote status)</li><li> Close collaboration with the Sales / Service / Engineering and R&amp;D department</li><li> Close collaboration and information exchange with the customer, the design engineering department and the field sales engineer in charge, as well as with the logistics department.</li><li> Support and monitor projects ranging from the planning stage to delivery and in the field</li><li> Support the customer in application engineering</li><li> Arrangement with the customers and coordination of appointments of projects ranging from inquiry to the ordering phase and to delivery</li><li> Central point of contact person for our customers</li><li> Responsible for Quotation Process for new systems (technical decision + pricing)</li><li> Extend Technical Support for Field Sales in RFQ phase</li><li> Support Order Management on technical Spare Part RFQ&rsquo;s</li><li> Manage Customer queries and handles general Customer related topics</li><li> Ability to use superior communication, problem-solving, and analytical skills to frame decisions for senior management and drive optimized decision-making.</li><li> Excel at delivering the highest levels of client service and enjoy working in a fast-paced and dynamic environment.</li><li> Able to be self-directed and work independently in order to meet and exceed goals.</li><li> Work effectively in a team environment.</li></ul><div>
Qualifications 
Minimum qualifications</div><ul><li> Bachelor&rsquo;s degree in Mechanical Engineering / Design Engineering / Process Engineering / Plastics engineering.</li><li> Knowledge and experience with hot runner techniques, mold making, injection molding, design engineering is an advantage</li><li> Excellent written and verbal communication skills</li><li> Proficiency in MS office tools</li><li> Ready to take new challenges.</li><li> Willingness to frequent travel</li><li> Ability to work under pressure and flexibility in working hours.</li></ul><div>
Preferred qualifications</div><ul><li> Knowledge and experience with hot runner techniques, mold making, injection molding, design engineering is an advantage.</li><li> Knowledge of ERP systems</li><li> Ideal industry experience includes heavy manufacturing, industrial engineering.</li><li> Ability to work with minimum supervision in the cross-cultural environment.</li></ul><div></div><div> 
</div><div>Why join Genpact?</div><ul><div>
Be a transformation leader &ndash; Work at the cutting edge of AI, automation, and digital innovation</div></ul><ul><div>
Make an impact &ndash; Drive change for global enterprises and solve business challenges that matter</div></ul><ul><div>
Accelerate your career &ndash; Get hands-on experience, mentorship, and continuous learning opportunities</div></ul><ul><div>
Work with the best &ndash; Join 140,000+ bold thinkers and problem-solvers who push boundaries every day</div></ul><ul><div>
Thrive in a values-driven culture &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</div></ul><div>
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.</div><div>
Let&rsquo;s build tomorrow together.</div><div></div><div> 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. 
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</div><div></div><div> 
</div></div>JobBusiness Analyst
Primary LocationIndia-Kolkata
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingAug 26, 2025, 1:29:26 AM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Time</div>

Business Analyst - Technical Support Engineer

Etisalat

<div><div>LE Resident Technical Support Engineer.SO - (2500023X)</div><div>
Description<div></div> 
Job Purpose
Provide all technical needs for Large Enterprise (LE) customers and follow up on the highest quality level and steadiness of the service.
Report To Position Name<div><div><div>
&sect; Respond to all technical needs and requests of the LE customers to insure proper &amp; professional handling for LE customers
&sect; Handle LE customers&rsquo; critical and highly escalated problems and complains with full privilege on the network devices on spot to ensure timely and proper solving of problems
&sect; Act as a temporary resident engineer for problems that needs troubleshooting from customer network or for customers who have high rate of problems till solving all problems and ensure service stability and reliability.
&sect; Control maintenance technicians while handling the problems needed field actions to ensure proper problem resolution.
&sect; Work with other technical teams for problems and complains that are in their scope to ensure the full and efficient problem handling.
&sect; Follow up with vendors TAC and support teams to manage complex faults that affect technology &amp; services boundaries.
&sect; Periodically test LE customer connections and apply corrective actions to ensure high quality and best service performance and SLA and KPIs fulfilment.
&sect; Handle the repeated problems and work on finding a creative solution for its chronic root causes to ensure the high steadiness of the service.
&sect; Perform service acceptance for the new installed connections for LE customers to grantee delivering our customer the requested service within the high quality and performance standards.
&sect; Act as an E2E Level 3 support engineer for the reported problems and complains powered by entitlement to modify and maintain all customer path configuration to ensure solving problems in time.
&sect; Provide onsite training for inexperienced customers with full documentation about their networks and variant troubleshooting procedures to help the fast and proper problem solving.
&sect; Periodical follow up on the objectives assigned to him/her by the LE operation Manager to ensure the proper achievement to reach company&rsquo;s and customer&rsquo;s satisfaction.
&sect; Participate and follow up in the KA&rsquo;s special projects to ensure smooth and timely execution of the project. 
</div></div> 
</div><div>
</div></div><div>Qualifications<div></div> 
QUALIFICATIONS_ESSENTIAL
&sect; University Degree in communications or computer science.
QUALIFICATIONS_DESIRABLE
&sect; Very Good Computer skills, Advanced MS excel is required.
&sect; Very Good in Arabic &amp; English (Reading, Writing &amp; Oral).
&sect; Solid background in Networking.
&sect; Good background in 3G and MW connectivity
&sect; Good experience with reputable vendors working in this industry
EXPERIENCE_ESSENTIAL
&sect; Minimum 4 years&rsquo; Experience.
EXPERIENCE_DESIRABLE 
CERTIFICATIONS_ESSENTIAL<div> 
</div></div><div>
Job: Engineer</div><div>
Organization: NOL Business Group</div><div>
Job Posting: 25/Aug/2025, 2:27:39 AM</div></div>

LE Resident Technical Support Engineer.SO

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