technical support executive

PEPLE PVT LTD

We are looking for a skilled and proactive IT Support Executive to join our client. The ideal candidate will be responsible for maintaining the hotel&rsquo;s IT systems, troubleshooting technical issues, and ensuring smooth day-to-day operation of hardware, software, and network systems.Job Responsibilities:<ul><li>Provide technical support for desktops, laptops, printers, scanners, and other IT equipment.</li><li>Troubleshoot hardware, software, and network-related issues promptly.</li><li>Install, configure, and maintain operating systems, applications, and antivirus software.</li><li>Monitor and maintain Wi-Fi, LAN/WAN connectivity, and internet services across the hotel premises.</li><li>Support hotel management systems such as PMS (Property Management System), POS (Point of Sale), and attendance systems.</li><li>Assist in maintaining CCTV systems, IP phones, and biometric devices.</li><li>Perform regular system backups and ensure data security protocols are followed.</li><li>Coordinate with external vendors/service providers for IT-related maintenance and upgrades.</li><li>Maintain IT inventory and document technical issues and resolutions.</li><li>Ensure smooth operation of conference room AV equipment and guest-facing technology services.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree / Diploma in IT, Computer Science, or related field.</li><li>2 to 3 years of relevant experience, preferably in the hotel or hospitality industry.</li><li>Good knowledge of Windows OS, networking, routers/switches, and troubleshooting.</li><li>Familiarity with hotel software systems (PMS/POS) will be preferred.</li><li>Knowledge of CCTV, IP telephony, and access control systems is a plus.</li><li>Strong problem-solving and communication skills.</li><li>Ability to work in shifts and handle urgent technical issues efficiently.</li></ul>Location: LahoreExperience:<ul><li>IT Support: 1 year (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

IT Support Executive

Grow Business 365

About Grow Business 365Grow Business 365 is a full-service digital agency specializing in web design and development, software development, SEO, and social media marketing. We deliver innovative, results-driven solutions tailored to each client&rsquo;s needs, helping businesses strengthen their online presence and achieve sustainable growth. Our team works across creative, marketing, and technology domains to provide end-to-end digital solutions.Job OverviewWe are looking for a proactive and customer-focused Customer Support Executive to manage client queries and provide technical support for our software solutions. The role involves handling client issues, providing remote assistance, and visiting client sites when required. Training will be provided to help you understand our systems and processes.Key Responsibilities<ul><li>Provide timely support to clients via phone, email, and remote tools</li><li>Troubleshoot and resolve software-related issues efficiently</li><li>Guide clients on system usage, features, and best practices</li><li>Maintain accurate records of customer interactions and issue resolutions</li><li>Escalate complex technical issues to the relevant internal teams</li><li>Visit client locations when issues cannot be resolved remotely</li><li>Assist in onboarding, basic training, and implementation support for clients</li><li>Ensure high levels of customer satisfaction through effective communication and follow-ups</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, Business, or a related field</li><li>3&ndash;5 years of experience in customer support, preferably in software/IT services</li><li>Basic understanding of software systems and troubleshooting</li><li>Strong communication and interpersonal skills</li><li>Ability to manage multiple clients and prioritize tasks effectively</li><li>Willingness to travel for client visits when required</li><li>Problem-solving mindset with a customer-first approach</li></ul>Preferred Skills<ul><li>Familiarity with ERP or business management systems (education, accounting, or HR domains is a plus)</li><li>Experience with remote support tools (AnyDesk, TeamViewer, etc.)</li><li>Basic understanding of accounting or HR processes is an advantage</li></ul>What We&rsquo;re Looking For<ul><li>Strong problem-solving skills with a customer-first approach</li><li>Clear communication and ability to simplify technical issues</li><li>Responsible, adaptable, and willing to learn</li></ul>Job Details<ul><li>Experience: 3&ndash;5 years</li><li>Job Type: Full Time (Onsite)</li><li>Shift: Morning, 09:00 am to 05:00 pm</li><li>Working Days: Monday to Friday (5 Working days)</li><li>Compensation &amp; Benefits: Starting from PKR 50,000, along with lunch and tea.</li><li>Number of Positions: 1</li><li>Location: Peshawar</li></ul>Creating a diverse and inclusive workplace is one of Grow Business 365's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.We aim to contact candidates within 14 days of their application. If you do not hear from us within this time, please assume that your application has not been successful on this occasion.Job Type: Full-timePay: From Rs50,000.00 per monthWork Location: In personApplication Deadline: 15/05/2026

Customer Support Executive (Software Solutions)

AGILE HR

Position Title: Software Support ExecutiveLocation: Tariq Road, KarachiTimings: 10 AM &ndash; 7 PM || Monday to Friday (Alternate Saturdays)Required Qualifications<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).</li><li>1&ndash;3 years of experience in a software support OR customer-facing IT role.</li><li>Strong understanding of software applications, SaaS platforms, and web-based technologies.</li><li>Proficiency in using helpdesk/CRM tools such as Zendesk, Freshdesk, Jira Service Management, or similar.</li><li>Excellent verbal and written communication skills in English.</li><li>Strong analytical and problem-solving skills with a methodical approach to troubleshooting.</li><li>Ability to manage multiple open cases simultaneously and prioritize effectively under pressure.</li><li>High degree of empathy and a client-first mindset.</li></ul>Preferred Qualifications<ul><li>Experience working in a B2B software or tech startup environment.</li><li>Familiarity with APIs, basic SQL queries, or log analysis for advanced troubleshooting.</li><li>Knowledge of ITIL framework or support process best practices.</li><li>Experience with remote desktop tools and screen-sharing software.</li><li>Multilingual communication skills are a plus.</li></ul>Key Responsibilities<ul><li>Respond to client queries via email, phone, and chat in a professional and timely manner, meeting defined SLA targets.</li><li>Diagnose, troubleshoot, and resolve software issues reported by clients, escalating complex cases to the technical or development team where necessary.</li><li>Guide clients through product features, configurations, and best practices to maximize the value of solutions.</li><li>Log, track, and manage support tickets through the CRM/helpdesk system, maintaining accurate records of all interactions and resolutions.</li><li>Collaborate with the product and engineering teams to communicate recurring client issues and contribute to product improvement.</li><li>Conduct client onboarding sessions and software walkthroughs for new users.</li><li>Create and maintain knowledge base articles, FAQs, and support documentation.</li><li>Monitor client accounts proactively to identify potential issues before they impact the client experience.</li><li>Gather client feedback and relay insights to the product and account management teams.</li><li>Meet individual and team performance KPIs including customer satisfaction scores, first-contact resolution rate, and response times.</li></ul>Pay: Rs100,000.00 - Rs125,000.00 per monthWork Location: In person

Software Support Executive

SOURCE CODE ACADEMIA

Technical Support (Customer Support) &ndash; Student Management DepartmentPosition SummaryWe are seeking a motivated and technically capable Technical Support Executive to manage student inquiries, coordinate with different departments, and ensure smooth daily operations within the Student Management Department. This role serves as the connection between students, academic teams, and internal departments, ensuring all concerns are properly understood, recorded, and resolved efficiently.Key Responsibilities1. Student Support &amp; Query ManagementAddress student inquiries via WhatsApp, email, phone calls, and the LMS/portal.Resolve technical concerns related to logins, course access, assignments, dashboards, and application usage.Guide students step-by-step in resolving basic technical problems.Forward complex issues to the appropriate department when necessary.2. Coordination &amp; Internal CommunicationServe as the communication channel between Student Management, Academic, IT, and Operations teams.Monitor ongoing cases and follow up until resolution.Ensure timely updates are shared with both students and relevant staff.Keep organized records of all resolved and pending matters.3. LMS / Portal / Dashboard AssistanceSupport students in navigating the SourceCode LMS effectively.Work with the IT team to report bugs, suggest improvements, and address performance concerns.Identify recurring portal issues and compile weekly summaries.4. Data Handling &amp; Record ManagementMaintain detailed daily records of student concerns, solutions provided, and follow-ups.Update attendance, enrollment data, performance reports, and system notifications as required.Perform routine checks to ensure data accuracy and updated records.5. Operational AssistanceAssist in onboarding new students, including account setup and orientation support.Help coordinate departmental tasks such as meetings, reminders, and workflow alignment.Support the implementation of new SOPs, system changes, and support procedures.Client Retention: Support initiatives aimed at improving student satisfaction and retention.Quality Assurance: Assist the Quality Assurance team in monitoring service quality and identifying improvement areas.Skills &amp; QualificationsRequiredExcellent communication skills (clear, respectful, and responsive).Basic technical troubleshooting abilities.Strong time management and multitasking skills.Solution-oriented mindset with a proactive approach.Familiarity with LMS or CRM platforms (training will be provided).PreferredPrevious experience in student services, customer support, or coordination roles.Knowledge of online education platforms or academic systems.Basic proficiency in Excel or Google Sheets.What We OfferSupportive Work Culture:Collaborate with dedicated professionals in a positive and team-focused environment. We promote teamwork, mentorship, and shared growth.Competitive Compensation:Attractive salary package with performance-based incentives and industry-standard benefits. Work in a modern on-site office located in Bahria Town Phase 7 with all essential resources.Professional Growth:Opportunities to expand your responsibilities within a fast-growing organization. We value initiative, creativity, and leadership development.Career Advancement:Be part of a rapidly developing company where your efforts make a measurable impact. We encourage continuous learning through workshops, seminars, and development programs.Job DetailsEmployment Type: Full-timeLocation Requirement:Rawalpindi &ndash; Must be able to reliably commute or plan to relocate before starting employment (Required)Education:Bachelor&rsquo;s degree (Required)Languages:English (Required)Urdu (Required)Work Mode:On-site (In person)Salary Range:Rs 60,000 &ndash; Rs 100,000 per month (based on experience) (Shifts timings can be changed based on requirement)For further details, visit:www.sourcecode.academyJob Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Do you have any experience with online student management?</li><li>How much experience do you have of customer support?</li><li>How much experience do you have with LMS?</li><li>Tell us about your experience with student Onboarding.</li><li>What are few aspects of Customer/Client retention?</li><li>Do you have experience in online management?</li></ul>Work Location: In person

Technical (Customer Support) Support BAHRIA TOWN

Get Multi Solution

IT Junior Executive (Night Shift only)We are looking for a motivated IT Junior Executive to join our team.Requirements:<ul><li>Previous experience in a software house or call center is mandatory</li><li>Basic knowledge of IT support, networking, and troubleshooting</li><li>Strong problem-solving skills</li><li>Good communication and coordination abilities</li><li>Ability to work in a fast-paced environment</li></ul>Job Responsibilities:<ul><li>Provide basic IT support to staff</li><li>Troubleshoot hardware, software, and network issues</li><li>Assist in system maintenance and updates</li><li>Coordinate with senior IT team when required</li></ul>Salary:<ul><li>Market competitive (based on experience)</li></ul>Location:<ul><li>Onsite</li></ul>Short Version (for WhatsApp/Quick Post): Hiring IT Junior Executive (Onsite) ✔ Experience in software house or call center required ✔ Basic IT support &amp; troubleshooting skills Market competitive salaryIf you're interested, share your resume now!Work Location: In person

Junior IT Executive

Mobile Clinic Phones

We are looking for a skilled IT Support Executive with experience in IT support, CCTV monitoring, and GPS tracking systems. The candidate will be responsible for maintaining IT infrastructure, monitoring surveillance systems, and managing GPS tracking for company assets.Key Responsibilities:<ul><li>Provide daily IT support for desktops, laptops, printers, and network devices</li><li>Install, configure, and troubleshoot hardware and software issues</li><li>Monitor CCTV cameras and ensure proper recording and functioning</li><li>Report any suspicious activities or camera failures immediately</li><li>Maintain and manage DVR/NVR systems and CCTV backups</li><li>Monitor GPS tracking system for company vehicles and assets</li><li>Generate GPS tracking reports and movement history when required</li><li>Troubleshoot internet, LAN, Wi-Fi, and network connectivity issues</li><li>Manage user accounts, email setup, and access permissions</li><li>Coordinate with vendors for IT equipment maintenance and repairs</li><li>Maintain IT inventory and documentation</li><li>Ensure data security and system backups</li></ul>Requirements:<ul><li>Minimum 1 year experience in IT support, CCTV monitoring, and GPS tracking</li><li>Basic knowledge of networking (LAN, WAN, Wi-Fi)</li><li>Experience with CCTV systems (IP cameras, DVR/NVR)</li><li>Knowledge of GPS tracking software and reporting</li><li>Familiarity with Windows OS and basic server support</li><li>Good troubleshooting and problem-solving skills</li><li>Ability to work under pressure and handle multiple tasks</li></ul>Job Type: Full-timePay: QAR1,500.00 - QAR2,000.00 per monthWork Location: In person

Nye Technical Services, LLC

<div>
 Office Administrator / Executive Assistant (Part-Time, On-Site)
 
 
 Company:
 
 NTS (Nye Technical Services)
 
 
 
 Location:
 
 
 Harmony, PA (on-site only)
 
 
 
 
 Schedule:
 
 
 Part-time (2&ndash;3 days per week to start)
 
 with opportunity to grow into full-time
 
 
 
 Position Type:
 
 Office Admin / Executive Support
 
 About NTS
 
 NTS (Nye Technical Services) is a growing low-voltage systems company known for high-quality work and strong internal operations. As we scale, we&rsquo;re looking for a dependable, organized
 
 Office Administrator / Executive Assistant
 
 to help keep our office running smoothly and support executive priorities.
 
 The Role
 
 This role is ideal for someone who enjoys organization, communication, and being the person who keeps the day moving. You&rsquo;ll handle core office admin functions, help with small day-to-day tasks, and provide general support to an executive.
 
 
 This position begins
 
 part-time (2&ndash;3 days/week)
 
 and has clear room to grow into:
 
 <ul>
 <li>
 Full-time Office Administrator
 </li>
 <li>
 Full Executive Assistant responsibilities
 </li>
 <li>
 Other internal roles aligned to your strengths (coordination, scheduling, operations support, etc.)
 </li>
 </ul>
 What You&rsquo;ll Do
 <ul>
 <li>
 
 Open, sort, and route mail
 
 ; flag time-sensitive items.
 </li>
 <li>
 
 File paperwork
 
 and keep physical records organized and easy to locate.
 </li>
 <li>
 
 Scan documents
 
 and upload/save them correctly with consistent file naming.
 </li>
 <li>
 
 Answer inbound phone calls
 
 as needed and route messages to the right person.
 </li>
 <li>
 
 Assist with office errands
 
 (e.g., bank runs, drop-offs, supply pickups).
 </li>
 <li>
 
 Help respond to emails
 
 or assist with inbox organization/routing as requested.
 </li>
 <li>
 
 Organize the office
 
 (supplies, common areas, basic office upkeep and organization).
 </li>
 <li>
 
 Support small admin tasks
 
 as needed (simple scheduling support, document prep, reminders, coordination).
 </li>
 <li>
 
 Provide general executive assistance
 
 (notes, reminders, follow-ups, coordination).
 </li>
 <li>
 
 Light bookkeeping support
 
 as needed (organizing receipts, preparing deposit paperwork, basic invoice/document sorting, simple tracking logs).
 </li>
 </ul>
 What We&rsquo;re Looking ForMust-Haves
 <ul>
 <li>
 Extremely organized, dependable, and detail-oriented.
 </li>
 <li>
 Strong communication skills (phone, email, in-person).
 </li>
 <li>
 Comfortable with everyday tools: email, calendars, scanners, PDFs, spreadsheets, and shared folders.
 </li>
 <li>
 Professional and discreet with sensitive information.
 </li>
 <li>
 Valid driver&rsquo;s license and willingness to run occasional local errands.
 </li>
 <li>
 Able to work
 
 on-site in Harmony
 
 (this is not a remote role).
 </li>
 </ul>
 Nice to Have
 <ul>
 <li>
 Previous experience in an admin, receptionist, coordinator, or executive assistant role.
 </li>
 <li>
 Comfort handling light bookkeeping tasks (receipts, deposits, basic tracking).
 </li>
 <li>
 Experience building simple office systems (filing standards, document organization, checklists).
 </li>
 </ul>
 What Success Looks Like
 <ul>
 <li>
 Mail, scanning, and filing stay current and easy to find.
 </li>
 <li>
 Calls and messages are handled professionally and routed quickly.
 </li>
 <li>
 The office stays organized, stocked, and running smoothly.
 </li>
 <li>
 The executive and office team feel consistently supported and &ldquo;ahead of the day.&rdquo;
 </li>
 </ul>
 How to Apply
 
 Please apply by contacting
 
 info@nyetechnicalservices.com
 
 
 
 or calling
 
 724-204-1750
 
 .
 
 
 Include:
 
 <ul>
 <li>
 Your resume
 </li>
 <li>
 Your availability (which days you can work)
 </li>
 <li>
 A short note on why you&rsquo;re a fit for an office admin / executive assistant role
 </li>
 </ul>
</div>

Office Administrator

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