technical support intern

The Acme Solutions

Job Title: Technical Support Intern Company: Acme Solutions Location: Samanabad, Lahore Timings: Monday to Friday, 8:00 PM &ndash; 5:00 AMAbout the Role: Acme Solutions is seeking a motivated Technical Support Intern to join our growing team. This role is ideal for individuals with a strong IT background, excellent communication skills, and a passion for troubleshooting. The internship offers a paid stipend (20,000 &ndash; 40,000 PKR depending on experience) and has the potential to lead into a permanent role for high-performing candidates.Key Responsibilities:<ul><li>Provide technical support to clients via phone, email, and chat.</li><li>Diagnose and resolve hardware, software, and network issues.</li><li>Document and escalate complex problems to senior technicians.</li><li>Assist in maintaining IT systems and performing routine checks.</li><li>Deliver clear communication and professional customer service.</li><li>Collaborate with team members to improve support processes.</li></ul>Ideal Candidate Profile:<ul><li>Strong knowledge of IT fundamentals (hardware, software, networking).</li><li>Excellent communication and interpersonal skills.</li><li>Proficient in computer operations and troubleshooting.</li><li>Ability to work night shifts with consistency and reliability.</li><li>Quick learner with problem-solving mindset.</li><li>Team player with a positive attitude and willingness to grow.</li></ul>Perks &amp; Benefits:<ul><li>Paid stipend (20k &ndash; 40k PKR based on experience).</li><li>Opportunity for a permanent role after internship.</li><li>Hands-on training with experienced professionals.</li><li>Growth-oriented environment with career development support.</li></ul>How to Apply: Interested candidates can send their resumes to career@theacmesolutions.com or reach out directly via WhatsApp at 03234239319.Job Types: Full-time, Internship Contract length: 3 monthsPay: Rs20,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Have you read the description?</li></ul>Work Location: In person

Technical Support Intern

Greater KC LINC

<div>About the Role:
The IT Intern will play a crucial role in supporting the organization's technology infrastructure and gaining hands-on experience in various IT functions. This position is designed to provide practical exposure to IT operations, including troubleshooting, system maintenance, and user support. The intern will collaborate with experienced IT professionals to assist in managing hardware, software, and network resources, ensuring smooth and secure technology services. Through this role, the intern will develop a foundational understanding of IT best practices and contribute to projects that enhance operational efficiency. Ultimately, the IT Intern will help maintain the organization's technological environment while building valuable skills for a future career in information technology.
Minimum Qualifications:<ul><li>
Currently enrolled in or recently graduated from a degree program in Information Technology, Computer Science, or a related field.</li><li>
Basic understanding of computer hardware, software, and networking concepts.</li><li>
Strong problem-solving skills and a willingness to learn new technologies.</li><li>
Good communication skills to effectively interact with team members and end-users.</li><li>
Ability to work collaboratively in a team-oriented environment.</li></ul>
Preferred Qualifications:<ul><li>
Familiarity with operating systems such as Windows and Linux.</li><li>
Experience with common IT tools and software, including Microsoft Office and remote support applications.</li><li>
Knowledge of cybersecurity principles and best practices.</li><li>
Previous internship or project experience in an IT support role.</li><li>
Certifications such as CompTIA A+ or Network+ are a plus.</li></ul>
Responsibilities:<ul><li>
Assist in diagnosing and resolving hardware, software, and network issues for end-users.</li><li>
Support the installation, configuration, and maintenance of computer systems and applications.</li><li>
Help monitor system performance and security to ensure reliable IT operations.</li><li>
Document technical procedures and contribute to the development of user guides and training materials.</li><li>
Collaborate with the IT team on projects related to system upgrades, deployments, and process improvements.</li></ul>
Skills:
The IT Intern will apply their foundational knowledge of hardware and software to assist in troubleshooting and resolving technical issues daily. Communication skills are essential for understanding user problems and conveying solutions clearly. Familiarity with operating systems and networking will enable the intern to support system maintenance and upgrades effectively. Problem-solving abilities will be utilized to identify root causes of technical challenges and implement appropriate fixes. Additionally, the intern will develop organizational and documentation skills by recording procedures and contributing to knowledge-sharing resources within the IT team.</div>

IT Intern

Safeware, Inc.

<div>
 
 IT Intern
 
 
 
 Job Description
 
 
 
 
 Location:
 
 Onsite &ndash; Lanham, MD
 
 
 Department:
 
 Information Technology
 
 
 Reports To:
 
 &nbsp;IT Operations Manager
 
 
 Position Overview
 
 
 Safeware, Inc. is seeking a motivated and detail-oriented
 
 IT Intern
 
 to support our IT team in delivering high-quality technical support to both on-site and remote employees. This internship provides hands-on experience with help desk operations, hardware/software troubleshooting, and IT systems in a fast-paced business environment.
 
 
 The IT Intern will assist with resolving technical issues, maintaining systems, and supporting end users while gaining exposure to enterprise-level IT operations.
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Provide first-level technical support for hardware, software, and system-related issues
 </li>
 <li>
 Respond to help desk requests via ticketing system, email, phone, or in person
 </li>
 <li>
 Assist in diagnosing and troubleshooting basic technical issues
 </li>
 <li>
 Support installation, configuration, and maintenance of computer hardware and software
 </li>
 <li>
 Help resolve connectivity issues related to networks and devices
 </li>
 <li>
 Document issues, resolutions, and processes in the help desk system
 </li>
 <li>
 Assist with user account setup, password resets, and access requests
 </li>
 <li>
 Support IT inventory tracking and equipment setup
 </li>
 <li>
 Help maintain and update training materials and user documentation
 </li>
 <li>
 Participate in testing system updates, patches, or new tools
 </li>
 <li>
 Escalate more complex issues to senior IT staff as needed
 </li>
 <li>
 Provide excellent customer service and follow up to ensure issue resolution
 </li>
 </ul>
 
 Learning Opportunities
 
 <ul>
 <li>
 Exposure to help desk ticketing systems and IT workflows
 </li>
 <li>
 Hands-on experience with Windows environments and Microsoft Office 365
 </li>
 <li>
 Understanding of network basics (LAN/WAN, connectivity troubleshooting)
 </li>
 <li>
 Insight into ERP systems (e.g., Prophet 21) and business applications
 </li>
 <li>
 Development of problem-solving and customer service skills in IT
 </li>
 </ul>
 
 Qualifications
 
 <ul>
 <li>
 Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field
 </li>
 <li>
 Basic understanding of computer hardware, software, and operating systems
 </li>
 <li>
 Familiarity with Microsoft Office 365 (Word, Excel, Outlook, Teams)
 </li>
 <li>
 Strong problem-solving and analytical skills
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Ability to manage multiple tasks and prioritize effectively
 </li>
 <li>
 Strong attention to detail and willingness to learn
 </li>
 </ul>
 
 Preferred Skills (Nice to Have)
 
 <ul>
 <li>
 Experience with help desk or ticketing systems
 </li>
 <li>
 Basic knowledge of networking concepts
 </li>
 <li>
 Exposure to SQL or ERP systems
 </li>
 <li>
 Interest in IT support, systems administration, or cybersecurity
 </li>
 </ul>
</div>

Godfather's Pizza

<div><div>Join 'DA CREW' as an IT Intern at Godfather's Pizza!
At Godfather's Pizza, we're not just a workplace. We are rooted in our values of Family First, High Work Ethic, Honesty, and Fun! We take pride in creating an environment where people genuinely care about each other and the work they do.
We're currently seeking a passionate and people-focused IT Intern to join our team temporarily. If you're someone who thrives on solving problems, enjoys connecting with others, and brings both technical know-how and emotional intelligence to the table, we want to hear from you!
 What You'll Do:
This temporary position will assist the IT department with day-to-day technical support, troubleshooting, system maintenance, employee requests, and special projects. Job duties will include, but not be limited to:<ul><li>
Participate in a variety of IT tasks with varying degrees of difficulty.</li><li>
Maintain and troubleshoot restaurant POS systems.</li><li>
Maintain and troubleshoot back-office computers, applications, and network connectivity at corporate-owned restaurant locations.</li><li>
Install, configure, document, maintain, test, and evaluate operations and communications equipment.</li><li>
Solve problems for users through verbal and/or written communication.</li><li>
Administer the corporate and restaurant telephone systems.</li><li>
Ensure all systems maintain compliance with standards.</li><li>
Monitor and proactively maintain systems to minimize downtime.</li><li>
Special projects and other duties as assigned by IT.</li></ul>
Things to Keep in Mind:<ul><li>
High School Diploma
</li><li>Strong written and verbal communication skills</li><li>
Capable of working independently and collaboratively in a team environment</li><li>
Dependable</li><li>
Strong attention to detail and problem-solving abilities</li><li>
Ability to maintain a high level of professionalism and confidentiality</li></ul> 
 Ready to become part of the family? Apply now!</div></div>

Tucson Medical Center

<div><div>SUMMARY:
The IS Intern will support day-to-day technology operations while gaining hands-on experience in a professional IT environment. This short-term internship is designed to expose students or early-career candidates to core IS functions including technical support, infrastructure, systems administration, and customer service. The intern will work closely with IS staff on assigned tasks and projects while developing foundational technical and workplace skills. 
ESSENTIAL FUNCTIONS:<ul><li>
Assist IS staff with daily operational tasks and technical support requests</li><li>
Provide basic troubleshooting for hardware, software, and peripheral issues</li><li>
Support workstation setup, imaging, deployment, and inventory tracking</li><li>
Assist with documentation of processes, procedures, and system configurations</li><li>
Support routine maintenance activities (patching, updates, cable management, etc.)</li><li>
Participate in small projects or initiatives as assigned</li><li>
Follow IS security, privacy, and acceptable-use policies always.</li><li>
Adheres to TMCH organizational and department-specific safety, confidentiality, values, policies and standards.</li><li>
Performs related duties assigned.</li></ul>
Learning Objectives
During the 5-week internship, the intern will:<ul><li>
Gain exposure to enterprise IT environments and service management practices</li><li>
Learn basic troubleshooting techniques and customer support skills</li><li>
Understand IT infrastructure components (endpoints, networks, applications)</li><li>
Develop professional communication and teamwork skills</li></ul><h5 class="jobSectionHeader">
</h5><h5 class="jobSectionHeader">
MINIMUM QUALIFICATIONS</h5>
EDUCATION:<ul><li>
Currently enrolled in, or recently completed, a program in information technology, computer science, or a related field.</li><li>
Basic understanding of computer hardware, operating systems, and common applications</li><li>
Strong willingness to learn and take direction</li><li>
Good communication and organizational skills</li><li>
Candidate must be in their Sophomore or Junior year</li></ul> 
Preferred Qualifications<ul><li>
Familiarity with Windows operating systems</li><li>
Basic knowledge of networking, Active Directory, or Microsoft 365</li><li>
Previous coursework or lab experience in IT or technology support</li></ul> 
EXPERIENCE:<ul><li>
None required.</li><li>
Previous coursework or lab experience in IT or technology support preferred.</li></ul> 
Work Schedule &amp; Location<ul><li>
Temporary internship lasting 5 consecutive weeks</li><li>
Schedule and hours to be determined based on departmental needs</li><li>
On-site presence may be required</li></ul> 
LICENSURE OR CERTIFICATION:<ul><li>
None required.</li></ul> 
KNOWLEDGE, SKILLS AND ABILITIES:<ul><li> Knowledge of administrative support task management functions.</li><li> Basic knowledge of computer hardware, operating systems, and common applications.</li><li> Skill in organizing tasks and paying attention to detail.</li><li> Ability to complete routine reports and correspondence.</li><li> Ability to listen and accurately interpret others' communication or instructions to take appropriate action.</li><li> Ability to speak effectively before groups of customers or employees of organization.</li><li> Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.</li><li> Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</li></ul></div></div>

Student Intern - IS

Object Loop (Private) Limited

Job description:Are you studying Accounting, Finance, or a related field and looking to gain hands-on experience in tech and client support? Join our team as an Accounting Software Support Intern and get the opportunity to work directly with clients, learn the ins and outs of accounting software, and build real-world skills in communication, problem-solving, and technical support.What You&rsquo;ll Do:<ul><li>Help clients by answering questions and troubleshooting technical issues related to our accounting software (via phone, email, or chat).</li><li>Assist in conducting live demos and training sessions to show clients how to use our tools effectively.</li><li>Work closely with our developers to help resolve more complex technical problems.</li><li>Contribute to creating helpful resources like tutorials, FAQs, and knowledge base articles.</li><li>Stay up to date on trends in accounting software and financial tech to better assist our users.</li></ul>What We&rsquo;re Looking For:<ul><li>Currently pursuing or recently completed a degree in Accounting, Finance, or a related field.</li><li>A solid understanding of basic accounting principles and financial processes.</li><li>Interest or experience in software, especially accounting tools.</li><li>Strong communication skills &mdash; you enjoy helping others and explaining complex ideas simply.</li><li>A detail-oriented mindset and a knack for solving problems.</li><li>A team player who&rsquo;s also comfortable working independently in a fast-paced environment.</li></ul>Why Intern With Us?<ul><li>Gain practical experience in both accounting and tech.</li><li>Learn from a collaborative and supportive team.</li><li>Build your resume with real-world client-facing and technical skills.</li><li>Opportunity for a permanent role &mdash; if you perform well during the 3-month internship, we may offer you a full-time position.</li></ul>Job Types: Full-time, InternshipContract length: 3 monthsWork Location: In personJob Type: Internship Contract length: 3 monthsWork Location: In person

Software Support Intern with Accounts and Finance Background

Fidelity Bank, NA

<div>DIGITAL OPERATIONS SUPPORT INTERN

Job Overview: The Digital Operations Support Intern will serve as a frontline resource for assisting customers and internal teams with online and mobile banking inquiries. This role is help desk focused and provides hands-on experience supporting digital banking platforms, troubleshooting user issues, and ensuring a seamless digital experience. The intern will gain exposure to banking technology, customer support processes, and digital product operations within a fast-paced environment.

This candidate will be responsible for the following:
<ul>
<li>Respond to and resolve incoming digital banking support requests, including online banking, mobile app, and bill pay inquiries</li>
<li>Troubleshoot login issues, account access problems, and general platform navigation questions</li>
<li>Escalate complex or technical issues to appropriate team members while maintaining ownership of the request</li>
<li>Document support cases accurately within internal systems and track resolution progress</li>
<li>Assist in monitoring system alerts, outages, and service disruptions, providing timely updates as needed</li>
<li>Partner with internal teams such as IT, Customer Support, and Digital Product to ensure efficient issue resolution</li>
<li>Identify recurring issues or trends and provide feedback to improve the customer experience</li>
<li>Support testing and validation efforts for digital platform updates or enhancements</li>
<li>Maintain a strong understanding of Fidelity Bank&rsquo;s digital banking tools and services</li>
</ul>
Requirements for the position include:
<ul>
<li>Currently pursuing a degree in Business, Finance, Information Systems, or a related field</li>
<li>Strong problem-solving skills with attention to detail</li>
<li>Effective written and verbal communication skills</li>
<li>Customer-first mindset with a willingness to learn</li>
<li>Ability to manage multiple tasks and prioritize in a fast-paced environment</li>
<li>Basic technical aptitude and comfort navigating digital platforms</li>
<li>Proficiency in Microsoft Office (Excel, Word, Outlook)</li>
</ul>
Preferred requirements include:
<ul>
<li>Interest in digital banking, fintech, or technology operations</li>
<li>Previous customer service or help desk experience</li>
<li>Familiarity with mobile apps, online platforms, or troubleshooting</li>
</ul>
EEO/Veterans/Disabled</div>

Digital Operations Support Intern

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