technical support internship

SparkRex Technologies

Position: Technical Support InternshipLocation: Doha, QatarJob Type: Full-timeEligibility: Pursuing any graduation degreeRole OverviewWe are seeking a proactive Technical Support Intern to provide comprehensive onsite and online support for deployed software systems, including Point-of-Sale (POS) systems. This role involves assisting users with setup, troubleshooting issues, managing support tickets, and ensuring smooth system operations. It offers an excellent opportunity for freshers to gain hands-on experience in both technical support and user coordination, while building critical technical and soft skills in a professional environment.Key Responsibilities<ul><li>POS System Setup and Deployment Support</li><li>Assist in the configuration and installation of POS systems for clients.</li><li>Provide onsite technical support during the initial deployment to ensure successful integration.</li><li>Troubleshoot and resolve any issues encountered during the setup phase.</li><li>Software Deployment and User Assistance</li><li>Support the deployment and configuration of other software systems for end-users.</li><li>Offer onsite and remote assistance to ensure smooth functionality of deployed solutions.</li><li>Work closely with internal teams to resolve hardware and software compatibility challenges.</li><li>Problem Resolution and System Maintenance</li><li>Address user queries and provide effective solutions for technical issues through online and onsite channels.</li><li>Diagnose and escalate complex software bugs or system problems to the development team.</li><li>Maintain system stability by ensuring prompt and effective issue resolution.</li><li>User Communication and Training</li><li>Clearly explain software features, updates, and functionalities to users.</li><li>Conduct user training sessions to enhance familiarity with system operations.</li><li>Gather feedback to identify areas for usability improvements and address user concerns.</li><li>Support Ticket and Workflow Management</li><li>Log, prioritize, and track support tickets using a ticketing system.</li><li>Document resolutions for common issues to contribute to a shared knowledge base.</li><li>Maintain regular communication with users about ticket progress and outcomes.</li><li>Skill Development and Process Improvement</li><li>Gain hands-on experience in deploying and troubleshooting software systems.</li><li>Develop strong communication, coordination, and problem-solving abilities.</li><li>Contribute to process enhancements by identifying and addressing operational gaps.</li></ul>Qualifications/Skill Required<ul><li>Bachelor&rsquo;s degree</li><li>Familiarity with software development concepts and troubleshooting.</li><li>Strong verbal and written communication skills in English; knowledge of Arabic is a plus.</li><li>Eagerness to learn and adapt in a dynamic work environment.</li><li>Preferred Skills</li><li>Basic knowledge of POS systems and software deployment.</li><li>Experience with ticketing systems or customer support tools is advantageous.</li><li>Excellent collaboration and coordination skills.</li></ul>What We Offer<ul><li>Hands-on experience in supporting both onsite and online technical workflows.</li><li>Opportunity to work with POS systems and other software solutions.</li><li>A collaborative environment with mentorship from experienced professionals.</li><li>A chance to develop foundational expertise in technical support and user engagement.</li></ul>Join our team in Doha and kickstart your career by gaining valuable experience in end-to-end technical support for software systems. Apply today!Job Type: Full-time

Technical Support Internship

Position: Technical Support ExecutiveLocation: Doha, QatarJob Type: Student InternshipEligibility: Pursuing any graduation degreePay: UnpaidRole OverviewWe are seeking a proactive Technical Support Intern to provide comprehensive onsite and online support for deployed software systems, including Point-of-Sale (POS) systems. This role involves assisting users with setup, troubleshooting issues, managing support tickets, and ensuring smooth system operations. It offers an excellent opportunity for freshers to gain hands-on experience in both technical support and user coordination, while building critical technical and soft skills in a professional environment.Key Responsibilities<ul><li>POS System Setup and Deployment Support</li><li>Assist in the configuration and installation of POS systems for clients.</li><li>Provide onsite technical support during the initial deployment to ensure successful integration.</li><li>Troubleshoot and resolve any issues encountered during the setup phase.</li><li>Software Deployment and User Assistance</li><li>Support the deployment and configuration of other software systems for end-users.</li><li>Offer onsite and remote assistance to ensure smooth functionality of deployed solutions.</li><li>Work closely with internal teams to resolve hardware and software compatibility challenges.</li><li>Problem Resolution and System Maintenance</li><li>Address user queries and provide effective solutions for technical issues through online and onsite channels.</li><li>Diagnose and escalate complex software bugs or system problems to the development team.</li><li>Maintain system stability by ensuring prompt and effective issue resolution.</li><li>User Communication and Training</li><li>Clearly explain software features, updates, and functionalities to users.</li><li>Conduct user training sessions to enhance familiarity with system operations.</li><li>Gather feedback to identify areas for usability improvements and address user concerns.</li><li>Support Ticket and Workflow Management</li><li>Log, prioritize, and track support tickets using a ticketing system.</li><li>Document resolutions for common issues to contribute to a shared knowledge base.</li><li>Maintain regular communication with users about ticket progress and outcomes.</li><li>Skill Development and Process Improvement</li><li>Gain hands-on experience in deploying and troubleshooting software systems.</li><li>Develop strong communication, coordination, and problem-solving abilities.</li><li>Contribute to process enhancements by identifying and addressing operational gaps.</li></ul>Qualifications/Skill Required<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>Familiarity with software development concepts and troubleshooting.</li><li>Strong verbal and written communication skills in English; knowledge of Arabic is a plus.</li><li>Eagerness to learn and adapt in a dynamic work environment.</li><li>Preferred Skills</li><li>Basic knowledge of POS systems and software deployment.</li><li>Experience with ticketing systems or customer support tools is advantageous.</li><li>Excellent collaboration and coordination skills.</li></ul>What We Offer<ul><li>Hands-on experience in supporting both onsite and online technical workflows.</li><li>Opportunity to work with POS systems and other software solutions.</li><li>A collaborative environment with mentorship from experienced professionals.</li><li>A chance to develop foundational expertise in technical support and user engagement.</li></ul>Join our team in Doha and kickstart your career by gaining valuable experience in end-to-end technical support for software systems. Apply today!Job Type: Internship

Technical Support Student Internship

Recruitzz

<ul><li>Fresh Gradutes are welcome to apply.</li><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, or Computer Software.</li><li>Hands-on knowledge of XAMPP, PHP/MySQL applications.</li><li>Familiarity with MS SQL Server, MySQL, and database deployments.</li><li>Experience with IIS Server configuration and SSL management.</li><li>Basic networking knowledge (LAN/WAN configuration, IP setup, connectivity troubleshooting).</li><li>Strong problem-solving and analytical skills.</li><li>Excellent spoken and written English communication skills.</li><li>Active listening and questioning ability to identify problems quickly.</li><li>Ability to explain technical solutions in simple terms to non-technical users.</li><li>Strong multitasking and organizational skills.</li><li>Team player with a detail-oriented mindset.</li></ul>Onsite Position in Model Town Lahore.Job Types: Full-time, InternshipPay: Up to Rs35,000.00 per monthApplication Question(s):<ul><li>In which domain did you complete your bachelor&rsquo;s degree(BSCS,BSIT,BSSE,BBA etc)?</li><li>Onsite position in Model Town Lahore, Are you willing?</li><li>Are you from Lahore?</li></ul>Work Location: In person

Technical Support Engineer Internship

Microsoft

Technical Support Engineering: Internship Opportunities - Ignite Program for People with Disabilities

Neuronest AI Pvt Ltd

Job Title: Tech Support Engineer InternLocation: CoimbatoreJob Type: InternshipAbout the Role:We are looking for a proactive and technically inclined Tech Support Engineer Intern to join our team. In this role, you will act as the first point of contact for our customers after they purchase our product, ensuring a seamless onboarding experience and providing technical assistance whenever needed. You will also collaborate closely with our developers and sales team to deliver exceptional customer experience.Key Responsibilities:* Provide technical support to customers post-purchase, including troubleshooting and resolving issues with our product.* Conduct follow-ups with customers to ensure successful onboarding and adoption of the product.* Analyze logs, databases, and application behavior to identify and resolve root causes of technical issues.* Act as a bridge between customers, developers, and the sales team to ensure clear communication and timely issue resolution.* Assist developers in debugging and enhancing applications built with Node.js and React.js.* Continuously learn and develop skills in the MERN stack and contribute to application development whenever possible.Required Skills &amp; Qualifications:* Strong communication skills, both written and verbal.* Basic understanding of Node.js and React.js applications.* Ability to analyze logs and database entries to identify technical issues.* Strong problem-solving skills and willingness to learn new technologies.* Customer-oriented mindset with a focus on delivering a positive experience.Preferred Qualifications:* Interest in MERN stack development and web application technologies.* Prior experience in technical support or customer-facing roles is a plus.What You&rsquo;ll Gain:* Hands-on experience in technical support and application development.* Opportunity to work closely with developers and gain real-world coding experience.* Exposure to MERN stack applications, debugging, and customer interaction.* Mentorship and learning opportunities to grow as a full-stack developer.Job Type: Internship Contract length: 1000 monthsPay: &#8377;10,851.06 - &#8377;39,366.90 per monthWork Location: In person

Tech Support Engineer Intern

Vaival Solutions

Job post summaryPay: 30,000.00 (PKR) per monthJob description:Internship Opportunity: IT Support Intern at Vaival SolutionsAre you a dedicated and detail-oriented individual with a passion for IT and problem-solving? Vaival Solutions invites you to join our dynamic team as an IT Support Intern. This internship offers hands-on experience in IT operations and provides the opportunity to work with cutting-edge technologies, supporting both local and international clients.About Vaival Solutions:Vaival Solutions is a renowned name in the world of ERP solutions and accounting services. We provide expert financial services and have a track record of nurturing young talents in the field.Position Overview:<ul><li>Department: IT</li><li>Duration: 3 Months (with potential for full-time employment)</li><li>Location: Lahore</li></ul>Responsibilities:<ul><li>Document customer issues accurately and understand their systems to recommend quick solutions.</li><li>Troubleshoot technical issues and follow standard debugging procedures.</li><li>Log and manage software issues or bugs using the ticketing system.</li><li>Identify application errors and escalate critical issues to the Development team.</li><li>Communicate with customers via phone and email to provide updates and manage expectations regarding their tickets.</li><li>Report daily to senior managers.</li><li>Assist in managing client and company network operations, including basic maintenance tasks.</li><li>Learn and become familiar with company products to provide effective support.</li><li>Respond promptly to customer queries and provide guidance, including occasional after-hours support.</li></ul>Required Technical Skills:<ul><li>Basic understanding of Windows and Linux operating systems.</li><li>Familiarity with networking concepts like TCP/IP, DNS, and HTTP.</li><li>Basic knowledge of Internet information services, and other web/network technologies.</li><li>Foundational knowledge of SQL queries for troubleshooting data issues.</li><li>Basic exposure to scripting languages or web servers (e.g., JavaScript, Java, Apache Tomcat).</li><li>Strong written and verbal communication skills.</li><li>Analytical and problem-solving mindset.</li><li>Ability to remain calm and professional when handling challenging customer situations.</li></ul>Don't miss this opportunity to kick-start your IT career. If you're ready to dive into the world of IT and gain practical experience, we want to hear from you.Job Types: Full-time, Internship, FresherJob Types: Full-time, InternshipPay: Rs30,000.00 per monthWork Location: In person

Internship Opportunity (IT Support Officer)

HEC Paris in Qatar

<div>Company Description 
Founded in 1881, HEC Paris is one of Europe's leading business schools. HEC Paris&rsquo;s goal is to make a positive impact on business and society via its &lsquo;Think, Teach, Act&rsquo; tripartite approach, contributing to a more inclusive, sustainable, and prosperous world. With 160 research professors from across the world generating and imparting unique knowledge to over 4,500 students from 135 countries, the HEC Paris campus is a fully-fledged laboratory devoted to innovation and exchange that is open to the diversity of the world and the challenges it faces.
In 2010, HEC Paris joined Qatar Foundation to bring world-class management education programs and research to Doha and the region. Through its offering of degree, non-degree, and corporate programs, HEC Paris, Doha contributes to corporate competitiveness in the global economy, fully aligned with Qatar National Vision 2030 and supporting the transformation of Qatar into a sustainable, competitive, and knowledge-based economy. In addition to offering degree programs, the school partners with corporate clients in Qatar and the region to design and deliver customized executive programs addressing current business and organizational challenges.
HEC Paris is an exceptional workplace, located in state-of-the-art premises in downtown Msheireb, at the heart of Doha. Joining HEC Paris, Doha is a unique opportunity to be part of a close-knit community of talented individuals united around five core values: Curiosity, Excellence, Diversity, Responsibility and Entrepreneurial Spirit.
https://www.qatar.exed.hec.edu/ 
Job Description 
The Delivery Support Intern will support the Degree Delivery Team by performing back-office and administrative tasks to ensure the smooth and efficient delivery of degree programs. Working closely with Program Managers and the Capstone Coordinator, the intern will assist with documentation, transcript preparation, program logistics, data management, and reporting.
Key Responsibilities<ul><li>
Program Operations &amp; Documentation: Support Program Managers in preparing materials, maintaining program documentation, master tracking sheets, and participant accounts; ensure all internal databases and shared folders are regularly updated and accurate.</li><li>
Program Launch &amp; Delivery: Assist in planning and executing program launches, including schedules, presentations, course materials (syllabi, schedules, resources), and participant folders to ensure smooth delivery.</li><li>
Academic Records Management: Prepare, format, and archive academic transcripts and related documents in line with institutional data management standards.</li><li>
Capstone Project Coordination: Support the Capstone Coordinator with progress trackers, reports, jury schedules, evaluation templates, document control, and maintaining participant databases and archives.</li><li>
Administrative &amp; Technical Support: Provide logistical, administrative, and basic technical assistance to the Degree Delivery Team, including email templates, calendar invites, Zoom links, and learning platform updates.</li></ul> 

Qualifications 
<ul><li>
University student, enrolled in an undergraduate program (preferably Junior or Senior) or in a graduate program, or Fresh Graduate</li><li>
Strong interpersonal, communication and organizational skills</li><li>
Prompt and strong attention to detail</li><li>
Proficiency with Microsoft Office (Word, PowerPoint and Excel).</li><li>
Strong written and oral skills in English</li></ul> 

Additional Information 
Disclaimer
This description is only a summary of the typical functions of the internship, not an exhaustive or comprehensive list of all possible internship responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the intern might differ from those outlined in this description, and other duties, as assigned, may be part of the internship.
Important: eligible candidates must have current resident status in Qatar. International applications will not be considered for this role.
Internship Eligibility<ul><li>
Eligible candidates must be based in Qatar and possess valid documents (e.g. QID) for the entire duration of the internship.</li><li>
Eligible candidates must be available to commit to 20 working hours per week</li><li>
Office attendance is mandatory (not open to remote work)</li></ul></div>

Internship | Delivery Support Intern | Jan- March 2026

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