technical support internship

SparkRex Technologies

Position: Technical Support InternshipLocation: Doha, QatarJob Type: Full-timeEligibility: Pursuing any graduation degreeRole OverviewWe are seeking a proactive Technical Support Intern to provide comprehensive onsite and online support for deployed software systems, including Point-of-Sale (POS) systems. This role involves assisting users with setup, troubleshooting issues, managing support tickets, and ensuring smooth system operations. It offers an excellent opportunity for freshers to gain hands-on experience in both technical support and user coordination, while building critical technical and soft skills in a professional environment.Key Responsibilities<ul><li>POS System Setup and Deployment Support</li><li>Assist in the configuration and installation of POS systems for clients.</li><li>Provide onsite technical support during the initial deployment to ensure successful integration.</li><li>Troubleshoot and resolve any issues encountered during the setup phase.</li><li>Software Deployment and User Assistance</li><li>Support the deployment and configuration of other software systems for end-users.</li><li>Offer onsite and remote assistance to ensure smooth functionality of deployed solutions.</li><li>Work closely with internal teams to resolve hardware and software compatibility challenges.</li><li>Problem Resolution and System Maintenance</li><li>Address user queries and provide effective solutions for technical issues through online and onsite channels.</li><li>Diagnose and escalate complex software bugs or system problems to the development team.</li><li>Maintain system stability by ensuring prompt and effective issue resolution.</li><li>User Communication and Training</li><li>Clearly explain software features, updates, and functionalities to users.</li><li>Conduct user training sessions to enhance familiarity with system operations.</li><li>Gather feedback to identify areas for usability improvements and address user concerns.</li><li>Support Ticket and Workflow Management</li><li>Log, prioritize, and track support tickets using a ticketing system.</li><li>Document resolutions for common issues to contribute to a shared knowledge base.</li><li>Maintain regular communication with users about ticket progress and outcomes.</li><li>Skill Development and Process Improvement</li><li>Gain hands-on experience in deploying and troubleshooting software systems.</li><li>Develop strong communication, coordination, and problem-solving abilities.</li><li>Contribute to process enhancements by identifying and addressing operational gaps.</li></ul>Qualifications/Skill Required<ul><li>Bachelor&rsquo;s degree</li><li>Familiarity with software development concepts and troubleshooting.</li><li>Strong verbal and written communication skills in English; knowledge of Arabic is a plus.</li><li>Eagerness to learn and adapt in a dynamic work environment.</li><li>Preferred Skills</li><li>Basic knowledge of POS systems and software deployment.</li><li>Experience with ticketing systems or customer support tools is advantageous.</li><li>Excellent collaboration and coordination skills.</li></ul>What We Offer<ul><li>Hands-on experience in supporting both onsite and online technical workflows.</li><li>Opportunity to work with POS systems and other software solutions.</li><li>A collaborative environment with mentorship from experienced professionals.</li><li>A chance to develop foundational expertise in technical support and user engagement.</li></ul>Join our team in Doha and kickstart your career by gaining valuable experience in end-to-end technical support for software systems. Apply today!Job Type: Full-timePay: QAR150.00 - QAR350.00 per month

Technical Support Internship

Position: Technical Support ExecutiveLocation: Doha, QatarJob Type: Student InternshipEligibility: Pursuing any graduation degreePay: UnpaidRole OverviewWe are seeking a proactive Technical Support Intern to provide comprehensive onsite and online support for deployed software systems, including Point-of-Sale (POS) systems. This role involves assisting users with setup, troubleshooting issues, managing support tickets, and ensuring smooth system operations. It offers an excellent opportunity for freshers to gain hands-on experience in both technical support and user coordination, while building critical technical and soft skills in a professional environment.Key Responsibilities<ul><li>POS System Setup and Deployment Support</li><li>Assist in the configuration and installation of POS systems for clients.</li><li>Provide onsite technical support during the initial deployment to ensure successful integration.</li><li>Troubleshoot and resolve any issues encountered during the setup phase.</li><li>Software Deployment and User Assistance</li><li>Support the deployment and configuration of other software systems for end-users.</li><li>Offer onsite and remote assistance to ensure smooth functionality of deployed solutions.</li><li>Work closely with internal teams to resolve hardware and software compatibility challenges.</li><li>Problem Resolution and System Maintenance</li><li>Address user queries and provide effective solutions for technical issues through online and onsite channels.</li><li>Diagnose and escalate complex software bugs or system problems to the development team.</li><li>Maintain system stability by ensuring prompt and effective issue resolution.</li><li>User Communication and Training</li><li>Clearly explain software features, updates, and functionalities to users.</li><li>Conduct user training sessions to enhance familiarity with system operations.</li><li>Gather feedback to identify areas for usability improvements and address user concerns.</li><li>Support Ticket and Workflow Management</li><li>Log, prioritize, and track support tickets using a ticketing system.</li><li>Document resolutions for common issues to contribute to a shared knowledge base.</li><li>Maintain regular communication with users about ticket progress and outcomes.</li><li>Skill Development and Process Improvement</li><li>Gain hands-on experience in deploying and troubleshooting software systems.</li><li>Develop strong communication, coordination, and problem-solving abilities.</li><li>Contribute to process enhancements by identifying and addressing operational gaps.</li></ul>Qualifications/Skill Required<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>Familiarity with software development concepts and troubleshooting.</li><li>Strong verbal and written communication skills in English; knowledge of Arabic is a plus.</li><li>Eagerness to learn and adapt in a dynamic work environment.</li><li>Preferred Skills</li><li>Basic knowledge of POS systems and software deployment.</li><li>Experience with ticketing systems or customer support tools is advantageous.</li><li>Excellent collaboration and coordination skills.</li></ul>What We Offer<ul><li>Hands-on experience in supporting both onsite and online technical workflows.</li><li>Opportunity to work with POS systems and other software solutions.</li><li>A collaborative environment with mentorship from experienced professionals.</li><li>A chance to develop foundational expertise in technical support and user engagement.</li></ul>Join our team in Doha and kickstart your career by gaining valuable experience in end-to-end technical support for software systems. Apply today!Job Type: Internship

Technical Support Student Internship

Microsoft

Technical Support Engineering: Internship Opportunities - Ignite Program for People with Disabilities

HEC Paris in Qatar

<div>Company Description 
Founded in 1881, HEC Paris is one of Europe's leading business schools. HEC Paris&rsquo;s goal is to make a positive impact on business and society via its &lsquo;Think, Teach, Act&rsquo; tripartite approach, contributing to a more inclusive, sustainable, and prosperous world. With 160 research professors from across the world generating and imparting unique knowledge to over 4,500 students from 135 countries, the HEC Paris campus is a fully-fledged laboratory devoted to innovation and exchange that is open to the diversity of the world and the challenges it faces.
In 2010, HEC Paris joined Qatar Foundation to bring world-class management education programs and research to Doha and the region. Through its offering of degree, non-degree, and corporate programs, HEC Paris, Doha contributes to corporate competitiveness in the global economy, fully aligned with Qatar National Vision 2030 and supporting the transformation of Qatar into a sustainable, competitive, and knowledge-based economy. In addition to offering degree programs, the school partners with corporate clients in Qatar and the region to design and deliver customized executive programs addressing current business and organizational challenges.
HEC Paris is an exceptional workplace, located in state-of-the-art premises in downtown Msheireb, at the heart of Doha. Joining HEC Paris, Doha is a unique opportunity to be part of a close-knit community of talented individuals united around five core values: Curiosity, Excellence, Diversity, Responsibility and Entrepreneurial Spirit.
https://www.qatar.exed.hec.edu/ 
Job Description 
The Delivery Support Intern will support the Degree Delivery Team by performing back-office and administrative tasks to ensure the smooth and efficient delivery of degree programs. Working closely with Program Managers and the Capstone Coordinator, the intern will assist with documentation, transcript preparation, program logistics, data management, and reporting.
Key Responsibilities<ul><li>
Program Operations &amp; Documentation: Support Program Managers in preparing materials, maintaining program documentation, master tracking sheets, and participant accounts; ensure all internal databases and shared folders are regularly updated and accurate.</li><li>
Program Launch &amp; Delivery: Assist in planning and executing program launches, including schedules, presentations, course materials (syllabi, schedules, resources), and participant folders to ensure smooth delivery.</li><li>
Academic Records Management: Prepare, format, and archive academic transcripts and related documents in line with institutional data management standards.</li><li>
Capstone Project Coordination: Support the Capstone Coordinator with progress trackers, reports, jury schedules, evaluation templates, document control, and maintaining participant databases and archives.</li><li>
Administrative &amp; Technical Support: Provide logistical, administrative, and basic technical assistance to the Degree Delivery Team, including email templates, calendar invites, Zoom links, and learning platform updates.</li></ul> 

Qualifications 
<ul><li>
University student, enrolled in an undergraduate program (preferably Junior or Senior) or in a graduate program, or Fresh Graduate</li><li>
Strong interpersonal, communication and organizational skills</li><li>
Prompt and strong attention to detail</li><li>
Proficiency with Microsoft Office (Word, PowerPoint and Excel).</li><li>
Strong written and oral skills in English</li></ul> 

Additional Information 
Disclaimer
This description is only a summary of the typical functions of the internship, not an exhaustive or comprehensive list of all possible internship responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the intern might differ from those outlined in this description, and other duties, as assigned, may be part of the internship.
Important: eligible candidates must have current resident status in Qatar. International applications will not be considered for this role.
Internship Eligibility<ul><li>
Eligible candidates must be based in Qatar and possess valid documents (e.g. QID) for the entire duration of the internship.</li><li>
Eligible candidates must be available to commit to 20 working hours per week</li><li>
Office attendance is mandatory (not open to remote work)</li></ul></div>

Internship | Delivery Support Intern | Jan- March 2026

Limton Group of Companies

limton Group is looking for talented individuals to join our team for the Customer Support Internship Program at our Lahore branch. A stipend will be offered. Don&rsquo;t miss out &ndash; apply now and kickstart your career with us!&quot;Internship Program Overview.Preferred Qualification:<ul><li>Fresh graduates in Computer Science, Computer Engineering, Electrical Engineering, or related disciplines.</li></ul>Required Competencies:<ul><li>Basic understanding of computer hardware, networking, and system configuration.</li><li>Familiarity with Windows-based environments and basic software installation/troubleshooting.</li><li>Knowledge of LAN/WAN concepts, IP addressing, and network diagnostics.</li><li>Strong analytical, coordination, and documentation skills.</li><li>Effective communication and teamwork capabilities.</li></ul>Primary Areas of Engagement:<ul><li>Device installation, configuration, and hardware setup.</li><li>Customer site visits for device health check and service support.</li><li>Cold visit for business development initiative.</li></ul>We offered <ul><li>Positions Required: 3&ndash;4 interns</li><li>Engagement Type: Paid internship</li><li>Duration: 4 months</li><li>Conversion Opportunity: Full-time employment offers may be extended based on performance and business needs</li></ul>Interested candidates can share their resumes via WhatsApp at 0349-3531183 and also apply on Indeed. Please mention the internship you are applyingJob Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Customer Support Internship

webeducatorz

&#9989; Job Post (Internship) &mdash; WebEducatorzCompany: WebEducatorzWebsite: https://webeducatorz.orgLocation: Lahore (On-site)Position: Internship (5 Seats Available)Timings: 01:00 PM to 06:30 PMStipend: 8,000 &ndash; 12,000 PKRWe are hiring interns for our Calling &amp; Leads Follow-up Team. The selected candidates will be responsible for:* Calling potential leads generated through our social media campaigns* Providing basic course information* Recording and updating lead details* Following up with interested students* Assisting the admissions and sales team where requiredRequirements:* Fresh candidates are encouraged to apply* Good communication skills* Basic understanding of social media and online training courses (plus point)* Must be punctual and committedWhat We Offer:* Hands-on experience in a professional training company* Guidance and learning opportunities* Friendly working environment* Chance to convert into a full-time positionHow to Apply:Send your CV or details:* WhatsApp: 0318-4544494* Email: hr@webeducatorz.org Opposite zainbia hospital Multan road lahoreJob Type: Part-timePay: Rs8,000.00 - Rs15,000.00 per monthExpected hours: 5 &ndash; 20 per weekWork Location: In person

Part-Time Sales Intern – Lead Calling (Support for Developer Team)

Mozn

<div>
 
 About Mozn
 
 
 
 Mozn is a rapidly growing technology firm revolutionizing the field of Artificial Intelligence and Data Science headquartered in Riyadh, Saudi Arabia and it&rsquo;s working to realize Vision 2030 with a proven track record of excellence in supporting and growing the tech ecosystem in Saudi Arabia and the GCC region. Mozn is the trusted AI technology partner for some of the largest government organizations, as well as many large corporations and startups.
 
 
 We are in an exciting stage of scaling the company to provide AI-powered products and solutions both locally and globally that ensure the growth and prosperity of our digital humanity. It is an exciting time to work in the field of AI to create a long-lasting impact.
 
 
 
 About The Role
 
 
 
 We are looking for an IT Support Intern who will be the initial point of contact for any end-users who want technical assistance. You will work closely with the IT team to provide technical support to employees, troubleshoot issues, and maintain hardware and software systems.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Act as the first line end user support.
 </li>
 <li>
 Receive and handle support tickets on the IT service management system
 </li>
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 Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
 </li>
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 Assist with the installation, configuration, and maintenance of hardware and software systems, including operating systems, productivity applications, and security tools.
 </li>
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 Assist with the maintenance of IT-related systems and data, including user accounts, security groups, and access controls.
 </li>
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 Participate in the development of IT policies and procedures, and assist with the documentation of IT-related processes in the Knowledge base.
 </li>
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 Responsible for setting up and maintaining accessories and peripherals such as printers, monitors, and A/V systems
 </li>
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 Assist with inventory management and tracking of consumables.
 </li>
 <li>
 Communicate technical information to non-technical users in a clear and concise manner.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelors or Diploma Degree in computer science, information technology, or a related field.
 </li>
 <li>
 Familiarity with operating systems such as Windows 10/11 and MacOS, and productivity applications such as Microsoft Office and Google Suite.
 </li>
 <li>
 Basic knowledge of computer networks.
 </li>
 <li>
 Ability to work independently and collaboratively in a team environment.
 </li>
 <li>
 Strong problem-solving skills, with the ability to diagnose and resolve technical issues.
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams and provide technical support to non-technical users.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 You will be at the forefront of an exciting time for the Middle East, joining an incredibly exciting technology company in the region.
 </li>
 <li>
 You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.
 </li>
 <li>
 You will enjoy flexible working conditions and a generous compensation package that is aligned with individual and company performance.
 </li>
 </ul>
</div>

IT Support Intern

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