technical support internship

Microsoft

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 <strong>
  Overview
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 The "Ignite" Program for People with Disabilities is a one-year developmental initiative aimed at providing firsthand real-life work experience in the corporate world while receiving mentorship from exceptional leaders.
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 The program's primary goal is to foster greater inclusion within both our organization and the broader community. It offers people with disabilities an opportunity to enhance their technical and interpersonal skills, thereby equipping them with a competitive edge for future employment opportunities, both within and outside of Microsoft, upon completion of the program.
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 Participants will be assigned to project-based roles that contribute significantly to our business objectives and/or enhance current processes.
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 Please note that only individuals with disabilities are eligible to participate in this development program. If you are not part of this community, you are encouraged to explore other available roles on our recruiting page: careers.microsoft.com. People with disabilities are also welcome to apply for all other positions listed on careers.microsoft.com and undergo the standard hiring process.
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  Program Track: Technical Support Engineering
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 Depending on your qualifications and interests, you will work on challenging and meaningful projects that align with your career goals in technical support engineering.
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 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work.
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  Coaching and Mentorship
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 Throughout the program, you will be assigned coaches and mentors who will provide guidance, support, and valuable insights to help you grow both professionally and personally.
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  Duration: 12 Months
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  Type of Employment: Internship
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 Are you ready to join us and create the future? Come as you are, do what you love&mdash;start your journey with us today!.
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 برنامج "إجنايت" للأشخاص ذوي الإعاقة هو مبادرة تنموية مدتها عام واحد تهدف إلى توفير تجربة عمل واقعية مباشرة في عالم الشركات مع تلقي التوجيه من قادة استثنائيين.
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 الهدف الأساسي للبرنامج هو تعزيز قدر أكبر من الإدماج داخل كل من منظمتنا والمجتمع الأوسع. وهو يوفر للأشخاص ذوي الإعاقة فرصة لتعزيز مهاراتهم التقنية والشخصية، وبالتالي تزويدهم بميزة تنافسية لفرص العمل المستقبلية، داخل وخارج مايكروسوفت، عند الانتهاء من البرنامج.
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 سيتم تعيين المشاركين في أدوار قائمة على المشاريع تساهم بشكل كبير في أهداف أعمالنا و / أو تعزز العمليات الحالية.
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 يرجى ملاحظة أن الأفراد ذوي الإعاقة فقط هم المؤهلون للمشاركة في برنامج التطوير هذا. إذا لم تكن جزءا من هذا المجتمع ، فنحن نشجعك على استكشاف الوظائف الأخرى المتاحة على صفحة التوظيف الخاصة بنا: careers.microsoft.com. نرحب أيضا بالأشخاص ذوي الإعاقة للتقدم لجميع الوظائف الأخرى المدرجة في careers.microsoft.com والخضوع لعملية التوظيف المعتادة.
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  مسار البرنامج: هندسة الدعم الفني
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 اعتمادا على مؤهلاتك واهتماماتك ، ستعمل على مشاريع مليئة بالتحديات وذات مغزى تتوافق مع أهدافك في هندسة الدعم الفني.
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 تتمثل مهمة Microsoft في تمكين كل شخص وكل مؤسسة على هذا الكوكب لتحقيق المزيد. كموظفين ، نجتمع بعقلية النمو ، ونبتكر لتمكين الآخرين ، ونتعاون لتحقيق أهدافنا المشتركة. نبني كل يوم على قيمنا المتمثلة في الاحترام والنزاهة والمساءلة لخلق ثقافة الإدماج حيث يمكن للجميع الازدهار في العمل.
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  التدريب والإرشاد
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 خلال البرنامج ، سيتم تعيين مدربين وموجهين يقدمون لك التوجيه والدعم والرؤى القيمة لمساعدتك على النمو مهنيا وشخصيا.
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  المدة: 12 أشهر
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  نوع العمل: تدريب داخلي
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 هل أنت مستعد للانضمام إلينا وصنع المستقبل؟ تعال كما أنت ، افعل ما تحب - ابدأ رحلتك معنا اليوم
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  Responsibilities
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   Provide technical support, troubleshooting, and guidance to customers and partners who use Microsoft products and services.
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   Diagnose and solve complex issues, escalate critical cases, and collaborate with other teams to ensure customer satisfaction.
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   Learn from senior mentors and experts in the field of cloud computing and data analytics.
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  Learning Opportunities
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   Introduction to Systems Administration: Understanding roles, daily responsibilities, challenges, and skills for system administrators.
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   Operating Systems: Learning about installation, management, updates, and monitoring of operating systems and servers.
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   Identity &amp; Authentication Services: Exploring on-premises and cloud identity services, multi-factor authentication, and security.
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   Basic Networking: Understanding networking protocols, the OSI model, IP structure, routing, and VLANs.
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   Virtualization: Learning about virtualization technologies like Hyper-V, VMWare, and Azure virtual machines.
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   Cloud Administration: Exploring cloud administration, hybrid cloud, Azure portal, and cloud storage.
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   Security and Monitoring: Understanding security protocols, email security, securing cloud resources, and mitigating attacks.
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   توفير الدعم الفني واستكشاف الأخطاء وإصلاحها و توفير الإرشادات للعملاء والشركاء الذين يستخدمون منتجات Microsoft وخدماتها.
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   تشخيص المشكلات المعقدة وحلها ، وتصعيد الحالات الحرجة ، والتعاون مع الفرق الأخرى لضمان رضا العملاء.
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   تعلم من كبار الموجهين والخبراء في مجال الحوسبة السحابية وتحليلات البيانات.
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  فرص التعلم
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   مقدمة في إدارة الأنظمة: فهم الأدوار والمسؤوليات اليومية والتحديات والمهارات لمسؤولي النظام.
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   أنظمة التشغيل: التعرف على تثبيت أنظمة التشغيل والخوادم وإدارتها وتحديثها ومراقبتها.
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   خدمات الهوية والمصادقة: استكشاف خدمات الهوية المحلية والسحابية والمصادقة متعددة العوامل والأمان.
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   الشبكات الأساسية: فهم بروتوكولات الشبكات ونموذج OSI وبنية IP والتوجيه وشبكات VLAN.
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   المحاكاة الافتراضية: التعرف على تقنيات المحاكاة الافتراضية مثل الأجهزة الظاهرية Hyper-V وVMWare وAzure.
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   إدارة السحابة: استكشاف إدارة السحابة والسحابة المختلطة ومدخل Azure والتخزين السحابي.
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   الأمان والمراقبة: فهم بروتوكولات الأمان وأمان البريد الإلكتروني وتأمين الموارد السحابية وتخفيف الهجمات.
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  Qualifications
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 To be eligible for the Technical Support Engineering track, you need to have one of the following:
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   Technical support, technical consulting, or information technology experience
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   A bachelor's degree in computer science, information technology (IT), or related field.
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   Certifications in SQL, coding, development, or other related certifications.
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  </li>
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 Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
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 Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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 لكي تكون مؤهلا لمسار هندسة الدعم الفني، يجب أن يكون لديك واحد مما يلي:
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   الخبرة في مجال الدعم الفني أو الاستشارات الفنية أو الخبرة في مجال تكنولوجيا المعلومات
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   درجة البكالوريوس في علوم الكمبيوتر أو تكنولوجيا المعلومات (IT) أو مجال ذي صلة.
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   شهادات في SQL أو الترميز أو التطوير أو الشهادات الأخرى ذات الصلة.
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  </li>
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 مايكروسوفت هي صاحب عمل تكافؤ الفرص. سيتلقى جميع المتقدمين المؤهلين النظر في التوظيف بغض النظر عن العمر أو النسب أو اللون أو إجازة الرعاية العائلية أو الطبية أو الهوية الجنسية أو التعبير أو المعلومات الجينية أو الحالة الاجتماعية أو الحالة الطبية أو الأصل القومي أو الإعاقة الجسدية أو العقلية أو الانتماء السياسي أو حالة المحاربين القدامى المحمية أو العرق أو الدين أو الجنس (بما في ذلك الحمل) أو التوجه الجنسي أو أي خاصية أخرى تحميها القوانين واللوائح والمراسيم المعمول بها. إذا كنت بحاجة إلى مساعدة و / أو ترتيبات تيسيرية معقولة بسبب إعاقة أثناء تقديم الطلب أو عملية التوظيف ، فيرجى إرسال طلب عبر نموذج طلب الإقامة
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 This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
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 Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about
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  requesting accommodations.
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Technical Support Engineering - Internship Ignite Program for People with Disabilities

Hilti Group

<div><div><div><div><p>KICKSTART YOUR ENGINEERING CAREER WITH A HANDS‑ON INTERNSHIP SUPPORTING REAL PROJECTS, REAL CUSTOMERS, AND REAL IMPACT AT HILTI.</p>
<p>In this internship, you will learn how Hilti provides technical support to customers and field‑based teams through value‑added engineering services. You will support our Field Engineering team by performing engineering calculations, preparing material take‑offs, and developing bills of quantities. This role is ideal for someone eager to build a strong technical foundation in a global industry leader.</p><br>
<p>WHAT YOU'LL DO</p>
<p>Drive cross‑functional collaboration with Marketing and PMO to prepare high‑quality technical documents such as submittal technical letters, warranties, consultant comments, licenses, and certificates.<br>
Support field‑based employees with Bills of Quantities and basic design support.<br>
Maintain and continuously update the shared engineering folder (project approvals, specifications, letter logs, ETA&rsquo;s, test reports, datasheets, etc.).<br>
Provide telephone‑based technical support for customers requiring immediate assistance.</p><br>
<p>WHAT YOU&rsquo;LL BRING</p>
<p>Bachelor&rsquo;s degree in Structural, Civil, Mechanical, or Industrial Engineering.<br>
Basic BIM know‑how.<br>
Strong communication skills in English &amp; Arabic (written and verbal).<br>
Ability to work in a multicultural environment.<br>
High learning agility and willingness to grow within the Engineering field.<br>
Ability to work independently, with readiness to follow direction when required.<br>
Good time‑management skills and ability to work with flexible deadlines.<br>
Based in Dubai or willing to relocate/commute within the UAE.</p><br>
<p>WHAT&rsquo;S IN IT FOR YOU</p>
<p>Opportunity to grow your career in a global organization recognized year after year as a &ldquo;Great Place to Work.&rdquo;<br>
Exposure to diverse teams with a variety of nationalities, backgrounds, and experiences.<br>
Career progression opportunities, including potential transition into a full‑time role after 6 months.<br>
A supportive environment where innovation, teamwork, and personal development are at the heart of everything we do.</p><br>
<p>WHY HILTI</p>
<p>Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we&rsquo;re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you&rsquo;ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you&rsquo;ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.</p><br>
<p>COMMITMENT TO INCLUSION</p>
<p>At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.</p><br>
</div></div><div><div><p><b>APPLY NOW</b></p>
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Technical Support Engineer Intern

MacAllister Machinery Company, Inc.

<div><p><b>Description</b><br>
</p><br>
Are you seeking a paid college internship? Are you interested in learning how IT works behind the scenes in a real workplace? MacAllister Machinery, a premier Caterpillar dealership known as one of the best equipment dealers in the country, has an extremely valuable opportunity to join our team for the summer. Our internship with Information Technology provides students with the opportunity to gain on-the-job experience in a supportive and fast-paced environment.<br>
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As we enter our tenth successful year of the Summer College Internship Program, we are looking for highly motivated, hardworking individuals who like to problem-solve, lead projects, participate in key business leader relationships, and recommend improvements to existing processes.<br>
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As a Summer IT Help Desk Intern, you&rsquo;ll get hands-on experience helping employees replace their laptops and mobile phones while learning the basics of IT support, customer service, and inventory management. This is a great opportunity to build practical skills, gain confidence working with technology, and explore a career in IT.<br>
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What You&rsquo;ll Do:<br>
<ul><li>Help replace older laptops and mobile phones for employees</li><li>Communicate with customers to schedule device replacements and answer basic questions</li><li>Learn the step-by-step process for setting up and swapping devices</li><li>Prepare laptops and phones for use, following clear instructions and checklists</li><li>Collect old devices and make sure they&rsquo;re handled properly</li><li>Track equipment and help keep inventory records up to date</li><li>Organize and label IT equipment and accessories</li><li>Update tickets or logs to document your work</li><li>Work closely with the Help Desk team and learn from experienced IT staff</li></ul>
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What You&rsquo;ll Learn<br>
<ul><li>How a professional IT Help Desk operates day to day</li><li>How companies manage and replace laptops and mobile devices</li><li>Basics of inventory and asset tracking</li><li>How to communicate clearly and professionally with customers</li><li>How to stay organized, manage your time, and meet deadlines</li><li>Real-world experience you can add to your r&eacute;sum&eacute;</li></ul>
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What We&rsquo;re Looking For<br>
<ul><li>A student currently enrolled in (or recently graduated from) a program related to IT, technology, or a similar field &mdash; or simply someone with a strong interest in technology</li><li>Comfortable using laptops, smartphones, and basic software</li><li>Friendly, reliable, and willing to learn</li><li>Organized and able to follow instructions</li><li>Able to juggle multiple tasks and ask questions when needed</li></ul>
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Qualifications:<br>
<ul><li>Currently enrolled in a 4-year Bachelor program with an accredited college</li><li>Currently pursuing an IT career</li><li>Available to work full-time for 12 weeks (May 11th through August)</li></ul>
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All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.</div>

Summer College Internship 2026 - Helpdesk

Rover IT Services

<p>Internship Opportunity for Fresh Graduates &ndash; IT Services (E-Commerce / Amazon Specialist)</p><p>Location: Alhafeez Executive, Office 914, Floor 9, Gulberg III, Lahore</p><p>Duration: 3 months</p><p>Stipend: Yes (Paid Internship)</p><p>Are you a recent graduate eager to build a career in IT and e-commerce? We're offering an exciting Internship Program where you'll gain hands-on experience working with Amazon and other e-commerce platforms.</p><p>About Us:</p><p>We are an IT services company specializing in Amazon store management and e-commerce solutions, offering end-to-end services including product listing, optimization, advertising, and analytics.</p><p>What You Will Learn:</p><p>✅ Amazon account &amp; store management</p><p>✅ Product listing and keyword optimization</p><p>✅ Market research &amp; competitor analysis</p><p>✅ Use of e-commerce tools and platforms</p><p>✅ Client reporting and communication</p><p>Who Can Apply:</p><ul><li>Fresh graduates (IT, Business, Marketing, or related fields) Must have good knowledge of MS Office (Excel, Word, PowerPoint)</li><li>Candidates with basic knowledge or short courses in Adobe Photoshop will be given priority</li><li>Strong interest in e-commerce and digital tools</li><li>Good communication and organizational skills</li></ul><p>Job Type: Internship<br/>Contract length: 3 months</p><p>Pay: From Rs30,000.00 per month</p><p>Work Location: In person</p>

Internship Opportunity for Fresh Graduates – IT Services (E-Commerce / Amazon Specialist)

EPCOR

<div><div><b>Highlights of the role</b></div><div>
Join our Summer Intern Program and gain hands‑on experience in the water utility industry. As an Operations Finance Intern, you&rsquo;ll support contract review, budgeting, reporting, and financial analysis activities that help keep our operations running smoothly. This full‑time, paid internship is an excellent opportunity to build real‑world skills in a supportive, fast‑paced environment while working alongside experienced Finance, Commercial, and Operations team members.</div><div>
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Internship Dates:</b> June 1, 2026 &ndash; August 7, 2026</div><div>
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What you&rsquo;ll be responsible for</b></div><ul><li>
Assist with reviewing current contracts to help identify operational and financial requirements</li><li>
Support budgeting and financial processes for the Operations team, including:</li><li><ul><li>
Helping develop budget and reporting templates</li><li>
Supporting the invoicing process by verifying basic terms and preparing supporting documentation</li><li>
Assisting with financial analysis comparing expenditures to budgets</li><li>
Helping generate KPIs using data analytics tools</li><li>
Coordinating with Finance and Commercial teams to support timely financial deliverables</li><li>
Preparing weekly expenditure summaries with guidance from the team</li></ul></li><li>
Collaborate with internal stakeholders to help address inquiries and resolve simple discrepancies</li><li>
Assist with identifying opportunities to improve and streamline budgeting and financial workflows</li><li>
Support a variety of daily tasks and special projects for the Operations team</li><li>
Contribute to other projects and tasks as requested
</li></ul><div>
</div><div><b>What&rsquo;s required to be successful</b></div><ul><li>
Currently enrolled in or recently graduated from a post‑secondary program such as Business, Finance, Accounting, Legal Studies, Economics, or a related field</li><li>
Strong organizational skills and attention to detail</li><li>
Clear and professional written and verbal communication skills</li><li>
Proficiency with Microsoft 365; experience with SharePoint or Oracle financial systems is a plus</li><li>
Ability to manage multiple tasks and meet deadlines in a fast‑paced environment</li><li>
Proactive, collaborative attitude and a willingness to learn</li></ul><div>
</div><div><b>
Why EPCOR?</b></div><div><b>
</b></div><div>
EPCOR is a place where your work matters, your growth is supported, and your safety is prioritized. Here&rsquo;s what you can expect when you join our team:</div><div>
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Safety-First Culture:</b> We prioritize your safety through robust training, proactive programs, and recognition of safety milestones.</li><li><b>
Inclusive &amp; Innovative Environment:</b> Be part of a team that values diverse perspectives, celebrates innovation, and fosters a sense of belonging.</li><li><b>
Award-Winning Workplace:</b> EPCOR has been recognized as a Best Places to Work employer &ndash; it&rsquo;s our people who make that possible.</li></ul><div>
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About EPCOR USA</b></div><div>
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At EPCOR USA, we don&rsquo;t just deliver water and wastewater services - we invest in communities, protect the environment, and build infrastructure that powers the future. As part of a North American company operating across the United States and Canada, we&rsquo;re headquartered in Glendale, AZ, and are proud to be one of the largest private water utilities in the Southwest.</div><div>
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Other important facts</b></div><div>
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To join EPCOR, you must be at least 18 years old, have a high school diploma or equivalent, and be legally authorized to work in the United States.
</li><li>If selected for the role, you must successfully complete a background check, drug screening, professional reference check, previous employer verification, and education verification. Some positions may also require a credit check.</li><li>
Some roles may involve working outdoors in various weather conditions and require additional physical capabilities. Positions regulated by the Department of Transportation (DOT) may also have specific compliance requirements.</li></ul><div>
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EPCOR USA is an equal opportunity employer. We're committed to fostering a respectful, supportive, and inclusive workplace that recognizes and values the unique perspectives, experiences, and backgrounds of all individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.</div></div>

Operations Support - Summer Intern

Velcro Companies

<div><p>It&rsquo;s a great time to join Velcro Companies!</p><p><b>
Provide high-quality tier 1 technical support to local and remote users, with a focus on the local region, for Velcro Companies&rsquo; </b><b>workstations, applications, and projects</b><b>.</b></p><p></p><h2 class="jobSectionHeader"><b>
IT Support &amp; Service Delivery (Primary Focus &ndash; 70&ndash;80%)</b></h2><ul><li><h2 class="jobSectionHeader"><b>
Provide on-site support to diagnose, troubleshoot, and resolve tier 1 incidents and service requests.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Escalate tickets with detailed, helpful documentation according to procedures.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Deploy standard software/hardware following IT and cybersecurity standards.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Provision and manage workstations using Microsoft Intune.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Assist with Moves/Adds/Changes in current IT computing environment.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Assist as needed with items related to current business strategic initiatives</b></h2></li></ul><h2 class="jobSectionHeader"><b>
AI / Automation (Secondary Focus &ndash; 20&ndash;30%)</b></h2><ul><li><h2 class="jobSectionHeader"><b>
Assist with the implementation of an AI agent with the HR department.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Help with the design, prototype, and implementation an AI agent using internal tools</b></h2></li><li><h2 class="jobSectionHeader"><b>
Document workflows, training data sources, prompts, and evaluation metrics.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Collaborate with IT Operations, HR, and other business stakeholders to gather requirements and validate outputs.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Help develop agent performance and ROI metrics of the HR AI agent, including productivity or quality improvements.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Present findings and outcomes to IT leadership at the conclusion of the internship.</b></h2></li></ul><p></p><p><b>
Job </b><b>Qualifications:</b><b>
</b></p><ul><li><h2 class="jobSectionHeader"><b>Working toward a Bachelor&rsquo;s degree in Computer Science or Information Technology (or equivalent degree)</b></h2></li><li><h2 class="jobSectionHeader"><b>
Strong troubleshooting skills</b></h2></li><li><h2 class="jobSectionHeader"><b>
Skills using Artificial Intelligence applications, preferrable Microsoft Copilot</b></h2></li><li><h2 class="jobSectionHeader"><b>
Experience with Microsoft 365 Applications</b></h2></li><li><h2 class="jobSectionHeader"><b>
Experience with Windows 10/11 workstations</b></h2></li><li><h2 class="jobSectionHeader"><b>
Possesses strong communication skills, both written and verbal</b></h2></li><li><h2 class="jobSectionHeader"><b>
Customer service experience would be great but not essential</b></h2></li><li><h2 class="jobSectionHeader"><b>
Ability to work on-site in Manchester, NH 5 days per week 8:00-5:00 PM (breaks included). Occasional travel to Somersworth, NH facility.</b></h2></li></ul><p><b>
OUR COMMITMENT TO SAFETY AND EMPLOYEE WELL-BEING</b></p><p>
Fostering a culture where people thrive&mdash;safely, purposefully, and with opportunity. At Velcro USA Inc., we are committed to creating a workplace where employees feel valued, supported, and empowered to grow. We offer competitive pay, a comprehensive benefits package, and generous time-off to meet the diverse needs of our workforce. Our culture encourages advancement and provides opportunities for both personal and professional development.</p><p></p><p><b>
Safety</b> is a core value at Velcro USA Inc. and an essential part of every role. We are dedicated to maintaining a safe, healthy work environment through strict adherence to our Global Safety Rules and our goal of achieving Zero Injuries of Any Kind (ZIAK). Employees are expected to complete required safety training, use personal protective equipment (PPE), report unsafe conditions, and follow protocols for fall protection, lockout/tagout (LOTO), hot work, and confined spaces. Together, we foster a culture of prevention, accountability, and care.</p><p></p><p><b>
Health and Welfare Benefits:</b></p><p>
Medical and Prescription Coverage (HSA and HRA Options)</p><p>
Dental Coverage</p><p>
Vision Coverage</p><p>
Flexible Spending Accounts</p><p><i>
Award Winning</i> Wellness and Incentive Program</p><p>
Life Insurance</p><p>
Short- and Long-Term Disability</p><p>
Business Travel Accident Insurance</p><p>
Voluntary Accident &amp; Critical Illness Insurance</p><p>
EAP (Employee Assistance Program)</p><p></p><p><b>
Retirement Savings Plan</b></p><p>
401(k) Saving Plan <i>with generous 5.5% Company match and Immediate Vesting</i></p><p></p><p><b>
Time-Off Benefits</b></p><p>
Paid Vacation Time</p><p>
Paid Sick Time</p><p>
Paid Parental Leave</p><p>
13 Paid Company Holidays</p><p></p><p><b>
Other Benefits and Programs</b></p><p>
Tuition Reimbursement Program</p><p>
Financial Wellness Benefit &ndash; Smart Dollar&reg;</p><p>
Employee Recognition Programs</p><p>
Employee Resource Groups</p><p>
Charitable or Educational Matching Gift Program</p><p>
Employee Referral Bonus Program</p><p></p><p>
Velcro Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p><p></p><p>
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p></div>

IT Support Intern

ACE Money Transfer

<p><b>About Us:</b></p><p>ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 28 countries across UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries.</p><p>We are looking for a motivated and detail-oriented <b>IT Support Intern</b> to join our IT team. The ideal candidate will assist in delivering technical support, troubleshooting hardware and software issues, and logging incidents through the IT Helpdesk system to ensure smooth day-to-day operations. This role offers an excellent opportunity to gain hands-on experience in a professional IT environment and to develop strong technical and problem-solving skills.</p><p><b>Key Responsibilities:</b></p><ul><li>Provide first-level technical support to end-users through in-person assistance, email, and remote support tools.</li><li>Diagnose, troubleshoot, and resolve hardware, software, and network-related issues.</li><li>Assist in the setup, configuration, and maintenance of desktops, laptops, printers, and other IT peripherals.</li><li>Support user account management, including password resets and access requests, using Active Directory or similar systems.</li><li>Install, configure, and update software applications in accordance with company policies.</li><li>Log, track, and update incidents and service requests on the company Helpdesk portal.</li><li>Ensure compliance with IT policies, procedures, and information security standards.</li></ul><p><b>Required Skills &amp; Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>Basic knowledge of Windows and macOS operating systems and IT support/helpdesk processes.</li><li>Familiarity with networking fundamentals, including LAN, IP addressing, routers, and switches.</li><li>Understanding of Microsoft applications.</li><li>Strong problem-solving, analytical, and communication skills.</li><li>Ability to work collaboratively in a fast-paced environment.</li><li>Eagerness to learn new technologies and take initiative in resolving technical challenges.</li></ul><p>ACE Money Transfer Profile: https://acemoneytransfer.com/company-profile</p><p>Work Location: In person</p>

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