customer support representative Jobs in Lahore

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customer support executive Jobs in Lahore

customer support executive

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Filter Sols

Company: Filter Security Location: DHA Phase 1 (Walton Road), Lahore Job Type: Full-Time (Office-Based) Salary: Rs. 30,000 &ndash; 40,000 + Performance BonusAbout UsFilter Security is a growing CCTV Camera Installation company in Lahore, providing security solutions to homes, offices, shops, and warehouses. We receive 100+ daily inquiries through WhatsApp and Facebook and are looking for a dedicated Female Sales &amp; Support Manager to handle leads professionally and convert them into sales.Job Responsibilities<ul><li>Handle incoming WhatsApp leads (100&ndash;140 messages daily)</li><li>Respond to customer queries professionally and on time</li><li>Share packages, quotations, and product details</li><li>Follow up with pending leads daily</li><li>Coordinate with technical team for installations</li><li>Maintain lead record in CRM / Excel sheet</li><li>Convert maximum inquiries into confirmed orders</li><li>Maintain polite and confident communication tone</li></ul>Requirements<ul><li>Female candidate (Office-Based Job)</li><li>Minimum Intermediate / Bachelor preferred</li><li>Experience in WhatsApp sales or customer support (1+ year preferred)</li><li>Strong communication skills (Urdu + Basic English)</li><li>Fast typing speed</li><li>Basic knowledge of Excel / CRM</li><li>Must be confident in closing sales</li></ul>What We Offer<ul><li>Fixed salary + performance-based bonuses</li><li>Friendly working environment</li><li>Growth opportunity into Sales Manager role</li><li>Long-term job stability</li></ul>Working HoursMonday to Saturday 11:00 AM &ndash; 7:00 PMHow to ApplySend your CV via WhatsApp at: +92 3288897888 Or apply directly through Indeed.Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Female WhatsApp Sales & Support Manager

Geekinn Private Limited

At Resourceinn / Geekinn Pvt Ltd, we believe people management should be simple and structured. For over a decade, we have helped companies manage payroll, people, and culture through our AI-powered HRMS platform. Today, we are proud to be recognized as one of the top HRMS providers in Pakistan. Our team works with focus, discipline, and a strong sense of ownership. We are now looking for a dedicated Support Engineer who wants to grow in the HR Tech industry and build a long-term career with us.This is a full-time onsite evening shift role based in Johar Town, Lahore. We are looking for someone who is responsible, punctual, and confident in client communication. If you enjoy solving problems and helping clients succeed, this opportunity is for you.Your Role and ResponsibilitiesAs a Support Engineer, you will play a key role in ensuring our clients use the HRMS platform smoothly. You will interact directly with clients and guide them through system features. Your role will help build strong relationships and long-term trust. You will work closely with the technical and product teams to resolve issues quickly. Your support will directly impact client satisfaction and retention.<ul><li>You will interact with clients to understand and resolve HRMS-related queries.</li><li>You will provide technical and functional support through calls and emails.</li><li>You will guide clients on system features, modules, and best practices.</li><li>You will coordinate with internal teams to escalate and resolve issues</li><li>You will maintain records of client interactions and follow up when needed.</li></ul>Required Skills and KnowledgeWe are looking for someone who communicates clearly and handles client concerns with patience. You should be comfortable explaining technical concepts in simple words. A strong sense of responsibility is essential. You must be willing to learn the HRMS platform in detail. We value candidates who are dependable and committed to long-term growth.<ul><li>You have good understanding of software systems and basic technical concepts.</li><li>You communicate confidently with clients in a professional manner.</li><li>You can troubleshoot problems and provide practical solutions.</li><li>You are organized and able to manage multiple client queries.</li><li>You are quick to learn and open to feedback.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Computer Science, IT, or related field.</li><li>Fresh to 2 years of relevant experience in support or customer service.</li><li>Strong communication and coordination skills.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Technical Support Engineer

Msq Developers

We are looking for Entry level IT Support Executive, with exceptional problem solving and communication skills. The individual would be responsible to provide technical support.<ul><li>Good knowledge of troubleshooting network &amp; system issues</li><li>Installing and configuring computer hardware, software, systems, networks, printers, Networking, and Microtech.</li><li>Monitoring and maintaining computer systems and networks.</li><li>Responding in a timely manner to service issues and requests.</li><li>Providing technical support across the company.</li><li>Setting up accounts for new users.</li><li>Repairing and replacing equipment as necessary.</li><li>Testing new technology.</li><li>Ability to handle Networks &amp; Servers, configuring backup servers</li></ul>Shift timing : 5pm to 2am (on-site job)Location: DHA Phase 8, LahoreExperience: 1 yearsJob Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

IT Support Executive

Cervello Tech

Cervello Tech is a rapidly growing specialist in state-of-the-art Audiovisual (AV) and Unified Communication (UC) solutions. We partner with industry-leading brands to provide cutting-edge hardware, including Interactive Displays, Video Conferencing Systems, and IP PBX solutions.We are looking for energetic, organized, and proactive individuals to join our foundational team at our Lahore Office.The RoleAs a Technical Support Engineer, you will be the backbone of our hardware and networking solutions, ensuring our clients receive top-tier technical assistance and seamless installations.<ul><li>Salary: PKR 30,000 &ndash; 60,000 per month (Based on qualification and experience)</li><li>Type: Full-time, Permanent (On-site)</li><li>Schedule: Monday &ndash; Friday (9:00 AM &ndash; 5:30 PM)</li><li>Location: Office No. 9, 2nd Floor, IT Tower Shopping Mall, 73-E/1, Gulberg 3, Hali Road, Lahore.</li></ul>Qualifications &amp; ExperienceWe are looking for candidates who possess a blend of technical academic knowledge and hands-on experience:<ul><li>Education: * BS or BEng in Electronic Engineering.</li><li>Note: Candidates with a Diploma in Electronic Engineering will also be considered if they possess relevant field experience.</li><li>Experience: * Minimum 1 year of experience working with Electronic Hardware and Networking products/solutions.</li><li>Skills: * Strong troubleshooting abilities for hardware and AV systems.</li><li>Solid understanding of networking protocols and IP-based solutions.</li><li>Proactive attitude with a commitment to customer satisfaction.</li></ul>How to ApplyIf you meet the criteria and are ready to grow with a forward-thinking tech company, we want to hear from you!<ul><li>Email: Send your updated CV to jobs@cervello.tech</li><li>WhatsApp/Contact: +92 (331) 0001576</li><li>Website: www.cervello.tech</li></ul>Stay ConnectedFollow us for future updates and job openings:<ul><li>LinkedIn: https://www.linkedin.com/posts/cervello-pakistan_wearehiring-nowhiring-joinourteam-activity-7292079546034524161-jt20?utm_source=share&amp;utm_medium=member_desktop</li></ul><ul><li>Facebook: https://m.facebook.com/story.php?story_fbid=pfbid0kstCjvGMri2EgSo9MwPuGQKxefpipYATLx3dwYhXRPU4DkGTXQLkqXw6K9bD1TFl&amp;id=100094178111557</li></ul>Job Types: Full-time, FresherPay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Technical Support Engineer (Lahore)

Collect N Donate

Job Title: Recruitment Support Executive (Back Office)Location: Afzal plaza, Main Blvd, Allama Iqbal Rd, Mustafabad, Lahore, Pakistan Job Type: Full-Time ( Monday to Friday 5 days a Week on Site) Industry: Recruitment / StaffingJob OverviewWe are looking for a detail-oriented and highly organized Recruitment Support Executive to assist our recruitment team with back-office operations. This role is critical in ensuring smooth workflow, accurate data management, and timely communication with candidates and recruiters.The ideal candidate should be proactive, tech-savvy, and comfortable handling multiple administrative tasks efficiently.Key Responsibilities Recruitment &amp; Candidate Support<ul><li>Update candidate and companies status in tracking sheets</li><li>Edit and format CVs professionally</li><li>Upload candidate documents to Google Drive</li><li>Attach profile links and documents to the main tracking sheet</li><li>Stay connected with recruiters and provide regular status updates</li><li>Perform specific tasks for candidates (follow-ups, document collection, etc.)</li></ul>Communication Tasks<ul><li>Send emails to candidates and clients</li><li>Write and edit email templates</li><li>Send SMS and WhatsApp messages to candidates</li><li>Follow up on interview schedules and responses</li><li>Maintain communication logs</li></ul>Data Management &amp; Research<ul><li>Extract data from Google Maps and other online sources</li><li>Build and maintain candidate/company data lists</li><li>Update spreadsheets accurately</li><li>Maintain organized database records</li></ul>Job Posting &amp; Marketing Support<ul><li>Create job posts using Canva</li><li>Post and share job openings on Facebook and other platforms</li><li>Post jobs on Indeed and other job portals</li><li>Ensure job posts are clear, accurate, and properly formatted</li></ul>General Administrative Tasks<ul><li>Maintain organized digital files</li><li>Support recruiters with day-to-day back-office tasks</li><li>Complete any other duties assigned by management</li></ul>Required Skills &amp; Qualifications<ul><li>Strong attention to detail</li><li>Good written English communication skills</li><li>Experience with Google Sheets &amp; Google Drive</li><li>Basic Canva knowledge</li><li>Familiarity with Indeed and Facebook job posting</li><li>Ability to multitask and meet deadlines</li><li>Strong organizational skills</li><li>Ability to work independently</li></ul>Preferred (Not Mandatory)<ul><li>Previous experience in recruitment or HR support</li><li>Basic understanding of CRM</li></ul>What We Offer<ul><li>30k to 40k Salary (Depends on Work Experience)</li><li>Growth opportunities in recruitment operations</li><li>Supportive team environment</li></ul>Who Should not Apply:<ul><li>If you cannot commute to Job Location Daily or Looking for Remote work</li><li>If your expected monthly salary is not more than 40K</li><li>If you are a student and looking for part time job</li><li>If you are not flexible with Multitasking</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>can you commute to Job Location Daily?</li><li>Please confirm your expected monthly salary is not more than 40K ?</li><li>You are not looking for Part time job ?</li><li>You are flexible with Multitasking ?</li></ul>Work Location: In person

Recruitment Support Executive (Back Office)

Binary Brix Pvt Ltd

Job Title: Technical Project Manager (Business Analyst)Location: Onsite - Thokar Niaz Baig, LahoreEmployment Type: Full-TimeRole OverviewWe are looking for a results-driven Technical Project Manager with strong Business Analysis expertise to lead end-to-end software project delivery. This role sits at the intersection of client strategy and technical execution &mdash; ensuring clarity of requirements, disciplined Agile delivery, and high stakeholder confidence.You will own project outcomes, drive structured collaboration across teams, and continuously improve processes through automation and optimization.What You Will Own<ul><li>Lead full project lifecycle: discovery &rarr; planning &rarr; execution &rarr; delivery</li><li>Translate business needs into clear technical documentation (BRDs, FRDs, user stories, workflows)</li><li>Facilitate Agile ceremonies and enforce delivery discipline (Scrum/Kanban)</li><li>Define scope, timelines, milestones, and risk mitigation strategies</li><li>Manage client communication, expectations, and reporting</li><li>Track KPIs and delivery performance metrics</li><li>Coordinate cross-functional teams (Engineering, QA, Design)</li><li>Identify process inefficiencies and implement automation-driven improvements</li><li>Ensure alignment between technical feasibility and business objectives</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, or related field</li><li>3&ndash;5 years of experience in Technical Project Management and/or Business Analysis</li><li>Strong working knowledge of Agile methodologies (Scrum/Kanban)</li><li>Proven experience in requirement elicitation, documentation, and stakeholder workshops</li><li>Experience managing multiple concurrent projects</li><li>Strong client-facing communication and expectation management skills</li><li>Solid understanding of APIs, system integrations, and software development lifecycle</li></ul>Preferred Qualifications<ul><li>PMP, PMI-ACP, CSM, or CBAP certification</li><li>Experience with tools such as Jira, ClickUp, Asana, or Trello</li><li>Exposure to SaaS, CRM, or enterprise systems</li><li>Experience with automation platforms (Zapier, Power Automate, etc.)</li><li>Familiarity with workflow modeling tools (e.g., Visio, Lucidchart)</li></ul>What We Offer<ul><li>Competitive, performance-aligned compensation</li><li>High-ownership role with decision-making autonomy</li><li>Exposure to international clients and diverse technical projects</li><li>Learning, certification, and professional growth support</li><li>Performance-based advancement opportunities</li><li>Collaborative and growth-focused culture</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Technical Project Manager (Business Analyst)

Tech Solution Global

Job Title : HR Manager Company : MGC Freight Location : Office 1, Basement Shahab Square Talwar Chowk, Lahore Job Type : Full-time Shifts : Night Shift Experience Level : Experienced Candidates Are Welcome Job Timings : 06:00PM to 03:00AM Start Date : ASAPHR Manager &ndash; Sales &amp; IT Talent Acquisition Specialist About the Role We are seeking a highly skilled HR Manager with deep expertise in Sales and IT recruitment to support our fast‑growing organization. This role is ideal for a strategic HR leader who understands how to attract, evaluate, and retain top‑tier talent in competitive markets. You will oversee full‑cycle hiring, workforce planning, onboarding, and HR operations while partnering closely with leadership to build high‑performing Sales and Technology teams.Key Responsibilities Talent Acquisition &ndash; Sales &amp; IT (Primary Focus)<ul><li>&emsp;&emsp;Lead full‑cycle recruitment for Sales, Business Development, Account Executives, SDRs, IT Engineers, Developers, Analysts, and Technical Support roles.</li><li>&emsp;&emsp;Develop targeted sourcing strategies using LinkedIn Recruiter, job boards, talent networks, and referral programs.</li><li>&emsp;&emsp;Build competency‑based interview frameworks tailored to Sales and IT roles.</li><li>&emsp;&emsp;Partner with department heads to define hiring needs, role profiles, and performance expectations.</li><li>&emsp;&emsp;Manage employer branding initiatives to attract high‑quality candidates.</li><li>&emsp;&emsp;Reduce time‑to‑hire and improve candidate quality through optimized hiring processes.</li><li>HR Operations &amp; Strategy</li><li>&emsp;&emsp;Oversee onboarding programs that accelerate ramp‑up time for Sales and IT hires.</li><li>&emsp;&emsp;Implement HR policies, performance management systems, and employee engagement programs.</li><li>&emsp;&emsp;Support compensation planning, salary benchmarking, and commission structure alignment for Sales roles.</li><li>&emsp;&emsp;Maintain HR compliance, documentation, and HRIS accuracy.</li><li>&emsp;&emsp;Lead employee relations, conflict resolution, and coaching conversations.</li><li>&emsp;&emsp;Support organizational development, workforce planning, and succession planning.</li></ul>Culture &amp; Retention<ul><li>&emsp;&emsp;Build a strong, inclusive culture that supports high performance and innovation.</li><li>&emsp;&emsp;Develop retention strategies tailored to Sales and IT teams, including career pathing and skill development.</li><li>&emsp;&emsp;Conduct stay interviews, exit interviews, and engagement surveys to identify improvement opportunities.</li></ul>Qualifications<ul><li>&emsp;&emsp;Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>&emsp;&emsp;5+ years of HR experience, with at least 3 years focused on Sales and/or IT recruitment.</li><li>&emsp;&emsp;Strong understanding of Sales hiring (SDR, AE, BDM, Account Management) and IT hiring (software, infrastructure, data, support).</li><li>&emsp;&emsp;Experience in fast‑paced industries such as logistics, tech, SaaS, or transportation is an asset.</li><li>&emsp;&emsp;Proficiency with HRIS, ATS platforms, and sourcing tools.</li><li>&emsp;&emsp;Excellent communication, negotiation, and relationship‑building skills.</li><li>&emsp;&emsp;Ability to manage multiple priorities and deliver results under tight timelines.</li></ul>Key Competencies<ul><li>&emsp;&emsp;Strategic Talent Acquisition</li><li>&emsp;&emsp;Sales &amp; Technical Recruiting</li><li>&emsp;&emsp;Interviewing &amp; Assessment</li><li>&emsp;&emsp;HR Policy &amp; Compliance</li><li>&emsp;&emsp;Performance Management</li><li>&emsp;&emsp;Employee Relations</li><li>&emsp;&emsp;Organizational Development</li><li>&emsp;&emsp;Data‑Driven HR Decision‑Making</li><li>&emsp;&emsp;Leadership &amp; Coaching</li></ul>How to Apply:Please share your resume on Whatsapp at +92309-9077849CANDIDATES LIVING IN OR CLOSE TO BAHRIA WILL BE PREFERREDJob Type: Full-timePay: Rs75,000.00 - Rs150,000.00 per monthWork Location: In person

HR Manager

Explore 1004+ Technical support manager in Lahore this February. Find roles across top companies and apply now to boost your career.