technical project manager

chat support representative Jobs in Lahore

chat support representative

it support engineer

it support officer

it support specialist

technical support manager

ICE Consulting - Managed IT & Cybersecurity for Life Sciences

<div>
 
 
 About ICE Consulting:
 
 
 
 We are a privately owned leading Managed IT Services company (Managed Service Provider). Since 1997 we have specialized in providing managed IT services and managed security services for our clients. which are made up of small to medium-sized enterprises. We are looking for highly passionate individuals to join our team to help and drive the growth and success of our company.
 
 
 
 What we are looking for:
 
 
 
 The ideal candidate for the Systems Technical Team Manager position is seasoned professional with a strong proven technical background, extensive experience managing and leading a team, and experience working for a professional services organization that provides managed services to a diverse group of clients within varying technical environments. Experience heading a division within an organization that is made up of Systems Engineers and Administrators as well as other technical support staff is strongly preferred.
 
 
 
 About this position:
 
 
 
 This position will be based out of our corporate headquarters in Milpitas, CA, and its primary responsibilities fall into three categories:
 
 <ul>
 <li>
 Systems Team Management
 </li>
 <li>
 Administrative Compliance
 </li>
 <li>
 Hands-on Technical Responsibilities
 </li>
 </ul>
 
 You will work directly with members of ICE Consulting&rsquo;s leadership team, other management and supervisory team members, our clients to determine each client&rsquo;s needs, establish deliverables and timelines for your team, and ensure your timely and accurate completion of such deliverables.
 
 
 You should have a level of technical knowledge and experience that enables you to oversee our company&rsquo;s hardware, software, and computer networks while also monitoring network infrastructure and resolving system issues as they arise.
 
 
 Major keys to success in this position will be leadership ability, technical knowledge, time management skills, organization, and the ability to work on multiple projects at once.
 
 
 
 Additional responsibilities:
 
 
 
 
 Major technical knowledge fields:
 
 
 <ul>
 <li>
 System Infrastructure Architecture
 </li>
 <li>
 AWS Infrastructure
 </li>
 <li>
 Systems security
 </li>
 <li>
 Virtualization
 </li>
 <li>
 Windows servers &amp; services
 </li>
 <li>
 Linux servers &amp; services
 </li>
 <li>
 Active Directory
 </li>
 <li>
 Email systems
 </li>
 <li>
 Identity Management Systems
 </li>
 <li>
 Okta SSO &amp; MFA
 </li>
 <li>
 Storage
 </li>
 <li>
 Backups
 </li>
 <li>
 Disaster Recovery
 </li>
 <li>
 Mobile Device Management (MDM)
 </li>
 </ul>
 
 
 Major management responsibilities:
 
 
 <ul>
 <li>
 Performance Assessment
 </li>
 <li>
 Compliance Audits
 </li>
 <li>
 Employee Relations
 </li>
 <li>
 Training/Coaching
 </li>
 <li>
 Responsible for providing services to clients within SLA
 </li>
 <li>
 Tracking of Billable Hours
 </li>
 <li>
 Managing systems team in USA and Asia office
 </li>
 <li>
 Maintain and optimize local company networks and servers.
 </li>
 <li>
 Oversee data backup and system security operations (e.g. &ndash; user authorization, firewalls, etc.)
 </li>
 <li>
 Manage installations, upgrades, and configurations of hardware and software
 </li>
 <li>
 Manage and assign team schedule
 </li>
 <li>
 Assess system performance and recommend improvements
 </li>
 <li>
 Resolve issues escalated by your technical team members
 </li>
 <li>
 Ensure data is handled, transferred, and/or processed according to legal and company guidelines
 </li>
 <li>
 Provide support and guidance to stakeholders via help desk
 </li>
 <li>
 Control costs and budgets related to IT systems
 </li>
 <li>
 Manage contracts with vendors (e.g. &ndash; development platforms, telecommunication companies, password managers, etc.) and software licenses
 </li>
 <li>
 Manage information technology and computer systems
 </li>
 <li>
 Plan, organize, control, and evaluate IT and electronic data operations
 </li>
 <li>
 Manage IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance
 </li>
 <li>
 Design, develop, implement, and coordinate systems, policies, and procedures
 </li>
 <li>
 Ensure security of data, network access, and backup systems
 </li>
 <li>
 Identify problematic areas and implement strategic solutions in a timely manner
 </li>
 <li>
 Conduct regular audits of Systems Team practices to ensure efficiency
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum of three years managing a team
 </li>
 <li>
 Experience with systems design, installation, configuration, and analysis
 </li>
 <li>
 Thorough knowledge of networks and cloud computing
 </li>
 <li>
 Extensive experience and knowledge of Active Directory, DHCP, DNS services
 </li>
 <li>
 Extensive experience and knowledge of installing, configuring, and maintaining VMWare infrastructure
 </li>
 <li>
 Extensive experience and knowledge of configuration and maintenance of enterprise storage such as NetApp or alike
 </li>
 <li>
 Extensive experience and knowledge of installing, configuring, and maintaining Veeam backup software
 </li>
 <li>
 In-depth knowledge and experience of installing and managing Linux systems and network.
 </li>
 <li>
 A full understanding of Microsoft 365 and G Suite administration and experience supporting complex environments.
 </li>
 <li>
 In-depth knowledge related to the Office 365 applications and features including Azure Directory
 </li>
 <li>
 Experience with SSO/MFA integration between Office 365, G Suite, Box, and other major cloud service providers
 </li>
 <li>
 Experience with MDM solution such as Workspace One is a plus
 </li>
 <li>
 Windows Power-shell experience related to Microsoft Azure, Office 365, and Exchange Server
 </li>
 <li>
 Experience implementing and supporting Office 365 in medium-sized environments
 </li>
 <li>
 Strong knowledge related to email security and security practices in general
 </li>
 <li>
 Experience of supporting systems on AWS and AWS backup
 </li>
 <li>
 Outstanding communication skills
 </li>
 <li>
 Problem-solving aptitude
 </li>
 <li>
 Strong attention to detail
 </li>
 <li>
 BS/BA in Computer Science, IT, or relevant field
 </li>
 <li>
 Expertise in data center management and data governance
 </li>
 <li>
 Hands-on experience with computer networks, network administration, and network installation
 </li>
 <li>
 Excellent knowledge of technical management, information analysis, and computer hardware/software systems
 </li>
 </ul>
 
 
</div>

Technical Systems Manager

Nexus92

Company: Nexus92Location: D2 Block, Johar Town, LahoreExperience Required: 1+ YearWorking Hours: Monday to Saturday, 9:00 AM &ndash; 7:00 PMAbout Nexus92:Nexus92 is a dynamic co-working space that brings together diverse businesses, startups, and professionals in a collaborative environment. We&rsquo;re looking for an energetic and proactive IT Support Officer who can efficiently manage day-to-day technical support tasks and ensure smooth IT operations across the workspace.Key Responsibilities:<ul><li>Provide first-level technical support to end-users for hardware, software, and networking issues.</li><li>Diagnose and troubleshoot system or network problems, ensuring timely resolution.</li><li>Assist in the installation, configuration, and maintenance of computer systems, applications, and peripherals.</li><li>Support network monitoring, internet connectivity, and basic server maintenance.</li><li>Help with user account setups, access rights, and permissions.</li><li>Maintain accurate records of IT assets, licenses, and issue logs.</li><li>Coordinate with vendors and service providers for IT-related needs.</li><li>Ensure the proper functioning of routers, switches, printers, and backup systems.</li></ul>Required Skills:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>Minimum 1 year of experience in IT support or technical assistance.</li><li>Good understanding of Windows and macOS environments.</li><li>Basic knowledge of networking concepts (LAN/WAN, IP configuration, routers, switches, firewalls).</li><li>Familiarity with Active Directory, Office 365, and standard enterprise tools.</li><li>Strong problem-solving and communication skills.</li><li>Ability to work in a fast-paced and collaborative environment.</li></ul>Why join Nexus92:<ul><li>Opportunity to work in a vibrant and collaborative co-working environment.</li><li>Exposure to modern technologies and diverse operational challenges.</li><li>Supportive and growth-oriented workplace culture.</li></ul>To Apply: Interested candidates can send their resumes to careers@nexus92.comJob Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

IT Support Officer

Milele Motors FZE

<div>The IT Support Officer will be responsible for providing comprehensive technical assistance across the organization, ensuring the seamless operation of IT systems, hardware, software, and networks. This role involves troubleshooting, system maintenance, user support, and managing IT resources to maintain efficiency and reliability in day-to-day operations.<h3 class="jobSectionHeader">
Key Responsibilities:</h3>
1. Network Support and Management<ul><li>
Maintain and monitor LAN/WAN connectivity, routers, switches, and firewalls.</li><li>
Troubleshoot network issues and ensure minimal downtime.</li><li>
Support and manage Wi-Fi infrastructure across offices.</li></ul>
2. Hardware Support<ul><li>
Install, configure, and maintain desktops, laptops, printers, and peripherals.</li><li>
Diagnose and resolve hardware malfunctions in a timely manner.</li><li>
Coordinate with vendors for repairs and warranty claims.</li></ul>
3. Software and OS Installations<ul><li>
Install and configure operating systems (Windows, macOS, Linux as applicable).</li><li>
Manage updates, licenses, and software deployments.</li><li>
Support installation and maintenance of business applications.</li></ul>
4. Technical Support<ul><li>
Provide first and second-level support to end-users for IT-related issues.</li><li>
Respond to service requests via ticketing system, email, or calls.</li><li>
Escalate unresolved issues to higher-level support when necessary.</li></ul>
5. Inventory Management<ul><li>
Maintain up-to-date IT asset records, including hardware and software inventory.</li><li>
Track issuance and return of IT equipment.</li><li>
Conduct periodic audits to ensure accuracy.</li></ul>
6. Data Backups and Security<ul><li>
Ensure regular system and data backups.</li><li>
Support implementation of cybersecurity measures.</li><li>
Coordinate with IT management for data recovery and disaster recovery processes.</li></ul>
7. Microsoft 365 Management<ul><li>
Administer and support M365 environment (Outlook, Teams, SharePoint, OneDrive).</li><li>
Manage user accounts, permissions, and licenses.</li><li>
Provide training and support for M365 tools.</li></ul>
8. Email Setup and Management<ul><li>
Configure email accounts and troubleshoot issues across devices.</li><li>
Maintain email security, spam filters, and distribution lists.</li></ul>
9. Technical Evaluation<ul><li>
Evaluate new IT equipment and software solutions.</li><li>
Provide recommendations for technology upgrades and improvements.</li></ul>
10. Troubleshooting and Maintenance<ul><li>
Diagnose and resolve IT incidents and system errors.</li><li>
Perform regular maintenance and updates to ensure systems are optimized.</li></ul>
11. Wi-Fi Management<ul><li>
Oversee configuration and maintenance of wireless networks.</li><li>
Monitor performance and security of Wi-Fi access points.</li></ul><h3 class="jobSectionHeader">
Qualifications &amp; Skills:</h3><ul><li>
Bachelors degree in Computer Science, Information Technology, or related field.</li><li>
2 to 4 years of experience in IT support or a similar role.</li><li>
Strong knowledge of networking, hardware, and operating systems.</li><li>
Experience with M365 administration and email systems.</li><li>
Excellent problem-solving, analytical, and communication skills.</li><li>
Ability to prioritize and manage multiple tasks efficiently.</li></ul><h3 class="jobSectionHeader">
Preferred Certifications (Optional):</h3><ul><li>
CompTIA A+ / Network+</li><li>
Microsoft Certified: Modern Desktop Administrator Associate</li><li>
ITIL Foundation Certification</li></ul></div>

MILELE

Overview: We are seeking an IT Support Officer to provide technical assistance and ensure smooth operation of IT systems, hardware, software, and networks. The role includes troubleshooting, maintenance, and user support to maintain efficiency across the organization.Key ResponsibilitiesNetwork &amp; System Support<ul><li>Maintain and monitor LAN/WAN connectivity and network devices.</li><li>Troubleshoot network and system issues to minimize downtime.</li><li>Manage Wi-Fi networks and ensure reliable connectivity.</li></ul>Hardware &amp; Software Support<ul><li>Install, configure, and maintain computers, printers, and peripherals.</li><li>Diagnose and resolve hardware and software issues.</li><li>Support operating systems and applications, including updates and license management.</li></ul>User Support<ul><li>Provide first- and second-level technical support to staff.</li><li>Respond to IT service requests through the helpdesk system or email.</li><li>Escalate complex issues to senior IT staff when necessary.</li></ul>Asset &amp; Security Management<ul><li>Maintain IT asset inventory and track equipment usage.</li><li>Ensure data backups and assist with data recovery when required.</li><li>Support cybersecurity and system protection measures.</li></ul>Microsoft 365 &amp; Email Administration<ul><li>Manage user accounts, permissions, and access within Microsoft 365.</li><li>Provide support for Outlook, Teams, SharePoint, and OneDrive.</li><li>Configure and troubleshoot email accounts and access issues.</li></ul>System Evaluation &amp; Maintenance<ul><li>Assist in evaluating and implementing new IT tools or equipment.</li><li>Perform regular maintenance to keep systems optimized.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>2&ndash;4 years of experience in IT support or a similar role.</li><li>Strong understanding of networking, hardware, and operating systems.</li><li>Experience with Microsoft 365 and general IT administration.</li><li>Excellent troubleshooting and communication skills.</li><li>Ability to manage multiple priorities effectively.</li></ul>Preferred Certifications (not required):<ul><li>CompTIA A+ / Network+</li><li>Microsoft Certified: Modern Desktop Administrator Associate</li><li>ITIL Foundation</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>What are your salary expectations?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>IT Support: 2 years (Required)</li></ul>Work Location: In person

IT Support Executive

ACE Money Transfer

<div>
 
 About Us:
 
 
 
 We are a dynamic and fast-growing financial technology group headquartered in Manchester, United Kingdom, with an established presence across the UK, Europe, Canada, Australia, Pakistan, and Bangladesh. Our group, encompassing ACE Money Transfer and ACE Union, operates across two regulated verticals: Electronic Money Services (EMI) and Cross-Border Remittances.
 
 
 Through our digital platforms, including mobile apps, web portals, and APIs, we deliver a comprehensive range of regulated financial services. These include digital payments, e-wallets, electronic money issuance, prepaid cards, mobile top-ups, bill payments, and international money transfers, designed to serve both individual and business customers in over 100 countries. By leveraging cutting-edge technologies such as AI for fraud detection, automation for seamless transactions, and partnerships with global leaders like Mastercard, we provide secure, user-friendly, and accessible financial solutions that adapt to the evolving needs of a global customer base.
 
 
 As we scale our EMI and remittance operations amid 2025's fintech landscape&mdash;marked by real-time payments, embedded finance, blockchain integration, and sustainability initiatives&mdash;we are building a leadership team to drive innovation, regulatory compliance, and excellence across our dual-regulated ecosystem.
 
 
 
 Job Summary:
 
 
 
 We are looking for a motivated and detail-oriented
 
 IT Support Officer
 
 to join our IT team. The ideal candidate will assist in providing technical support, troubleshooting hardware and software issues, maintaining IT systems, and ensuring smooth daily operations. This position offers an excellent opportunity to gain hands-on experience in a professional IT environment and develop technical and problem-solving skills.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Provide first-level technical support to end-users via in-person, email, or remote tools
 </li>
 <li>
 Diagnose, troubleshoot, and resolve hardware, software, and network-related issues
 </li>
 <li>
 Assist in the setup, configuration, and maintenance of desktops, laptops, printers, and other peripherals
 </li>
 <li>
 Support user account management, password resets, and access requests through Active Directory or similar systems
 </li>
 <li>
 Install and update software applications as per company policies
 </li>
 <li>
 Assist with network troubleshooting and connectivity support (LAN/Wi-Fi)
 </li>
 <li>
 Ensure compliance with IT policies, procedures, and security standards
 
 
 </li>
 </ul>
 
 Required Skills &amp; Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field
 </li>
 <li>
 Basic knowledge of Windows and macOS operating systems
 </li>
 <li>
 Familiarity with networking fundamentals (LAN, IP addressing, routers, switches)
 </li>
 <li>
 Understanding of Microsoft 365, Active Directory, and basic IT security concepts
 </li>
 <li>
 Strong problem-solving and communication skills
 </li>
 <li>
 Ability to work collaboratively in a fast-paced environment
 </li>
 <li>
 Willingness to learn new technologies and take initiative in problem-solving
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
 QetIZeXPpz
</div>

BB Holdings

Job Title: IT Support OfficerJob Description: We are seeking an experienced IT Support Officer to manage digital assets, provide technical support, and ensure smooth and efficient IT operations. If you are passionate about technology, have a strong IT background, and thrive in a dynamic environment, we would love to hear from you. The ideal candidate will demonstrate strategic thinking, excellent problem-solving abilities, and a commitment to supporting and improving our technology systems.Perks:<ul><li>No rotational shifts</li><li>A complimentary lunch provided by the company</li></ul>Shift Timings:<ul><li>Summer: 01:00 PM &ndash; 10:00 PM</li><li>Winter: 02:00 PM &ndash; 11:00 PM</li></ul>Note: This is an on-site position (not remote).Job Type: Full-timeAbility to Commute:<ul><li>Lahore (Required)</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

IT Support Officer (Males Only)

US Mobile

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

MT (Product Support)

Explore 1570+ Technical support manager in Lahore this November. Find roles across top companies and apply now to boost your career.

1570 technical support manager jobs IN Lahore

Technical Systems Manager

IT Support Officer

IT Support Officer

IT Support Executive

IT Support Officer

IT Support Officer (Males Only)

MT (Product Support)