technical support manager

Microsoft

<div><div>With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&amp;S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft&rsquo;s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers&rsquo; expectations in every interaction, whether in-product, digital, or human-centered. CE&amp;S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft&rsquo;s portfolio of solutions and products. Join CE&amp;S and help us accelerate AI transformation for our customers and the world.</div><div><br>
Within CE&amp;S, the Customer Service &amp; Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft&rsquo;s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.</div><div><br>
As a Senior Support Engineering Manager, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues. You will manage the customer relationship from a support standpoint, enable your team to deliver a great customer experience and drive Microsoft Product Improvement. This opportunity will allow you to accelerate your career growth and hone your customer relationship management skills. You will develop deep technology industry knowledge and become adept at building and leading diverse teams.</div><div></div><div><br>
Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</div><div></div><h2 class="jobSectionHeader"><b><br>
Responsibilities</b></h2><ul><li>People Management: You lead a team of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people.</li><li>Response and Resolution: You manage the customer relationship with regards to Technical Support and act as an escalation point for Support Engineers to remove roadblocks.</li><li>Readiness: You ensure your team has the technical skills required to provide a great customer experience.</li><li>Product/Process Improvement: You ensure your team understands the product feedback cycle and participate in case triage meetings. You identify the right resources to implement automation or tools.</li><li>Business Integration: You establish engagement strategy to promote effective collaboration across other teams and organizations to enable a great customer experience.</li></ul><div></div><h2 class="jobSectionHeader"><b><br>
Qualifications</b></h2><div><b>
Required Qualifications:</b></div><ul><li>
5+ years of operational excellence, delivery management, account management, sales, or vendor management experience</li><li>
OR a Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years operational excellence, delivery management, account management, sales, or vendor management experience</li><li>
OR equivalent experience</li><li>
2+ year(s) of people management experience</li></ul><div></div><div><b><br>
Language Qualification:</b><br>
English Language: fluent in reading, writing and speaking.</div><div><b><br>
CyberDefender Mindset:</b> A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats&mdash;shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security.</div><div><br>
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.</div><br>
<div></div>
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.</div>

Technical Support Engineering Manager - Compliance

<div></div><div><div><div><div><ul><div>9 - 12 Years</div>
<div></div><div>1 Opening</div>
 <div>Trivandrum</div></ul></div><p></p><div><br>
<div><div>
</div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Role description</b></h3>
<div><h3 class="jobSectionHeader"><b>Role: Technical Project Manager &ndash; Operations &amp; Support Manager</b></h3>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li><p>Ensure 100% process adherence and operational excellence by tracking SLAs and KPIs (MTTR, MTTA, MTBF) through ServiceNow.</p>
</li>
<li><p>Conduct Weekly, Monthly, and Quarterly Service Reviews (WSR, MSR, QBR) with customers and stakeholders to ensure smooth service delivery.</p>
</li>
<li><p>Drive proactive incident management, perform Root Cause Analysis (RCA), and analyze ticket trends, team capacity, and recurring issues.</p>
</li>
<li><p>Provide hands-on troubleshooting support using Splunk, AppDynamics, or similar telemetry and monitoring tools.</p>
</li>
<li><p>Leverage strong Azure and L1/L2 operations experience to ensure efficient incident, problem, and change management.</p>
</li>
<li><p>Identify and implement automation opportunities to improve operational efficiency, maintaining updated SOPs, runbooks, and documentation.</p>
</li>
<li><p>Maintain strong stakeholder relationships and ensure delivery outcomes align with customer expectations.</p>
</li>
<li><p>Monitor daily team activities, backlog, escalations, and EBITDA tracking to optimize operations and resource utilization.</p>
</li>
<li><p>Support onboarding and offboarding of resources while ensuring governance across all operational processes.</p>
</li>
</ul><p><b>Preferred Qualifications:</b></p>
<ul>
<li><p>Strong cloud expertise, particularly in <b>Microsoft Azure</b>, with understanding of both platform and business operations.</p>
</li>
<li><p>Solid technical foundation with the ability to learn and adapt to new technologies and business areas.</p>
</li>
<li><p>Experience with <b>ITIL processes</b>, <b>Agile methodologies (Kanban)</b>, and tools such as <b>JIRA</b> and <b>Confluence</b>.</p>
</li>
<li><p>Previous hands-on experience in <b>Development</b> or <b>Operations</b> roles is an advantage.</p>
</li>
<li><p>Demonstrated ability to drive <b>automation</b> and <b>process improvements</b> within operations.</p>
</li>
</ul></div><h3 class="jobSectionHeader"><b>Skills</b></h3>
<div><p>project management,java,operations PM,Technical Support</p></div></div></div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>About UST</b></h3>
<div>UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world&rsquo;s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients&rsquo; organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact&mdash;touching billions of lives in the process.</div></div>

Project Manager I

Hyatt Place Al Ula

<div><div><p>Summary</p><div><div><div><p><b>
We are looking for an experienced IT Manager to lead the opening of Hyatt Place AlUla.</b></p><p>
Hyatt Place AlUla represents a significant milestone in Hyatt&rsquo;s expansion across the region and will feature 214 guestrooms, two food and beverage outlets, meeting space, swimming pool and a fitness center appealing to both leisure and business travelers.</p><p><b>
Your Role</b></p><p>
As the <b>IT Manager</b>, you will be responsible for the management, implementation, and maintenance of all hotel technology systems. You&rsquo;ll ensure that our technology infrastructure supports efficient operations, protects data security, and enhances the guest experience. Your expertise will help drive reliability, connectivity, and innovation throughout the property.</p><p><b>
Key Responsibilities</b></p><ul><li>
Oversee the daily operations of all IT systems, including property management systems (PMS), point of sale (POS), network infrastructure, and office systems.</li><li>
Maintain data integrity, system security, and backup processes in compliance with Hyatt standards and data protection regulations.</li><li>
Manage IT support for hotel departments, providing timely troubleshooting and resolving technical issues with minimal disruption.</li><li>
Coordinate with corporate IT teams and third-party vendors to ensure system performance and timely implementation of updates or new technologies.</li><li>
Monitor and maintain network performance, including Wi-Fi access and connectivity across guest and staff areas.</li><li>
Develop and maintain documentation for IT systems, configurations, and standard operating procedures.</li><li>
Train and support colleagues in the use of hotel technology, promoting awareness of cybersecurity best practices.</li><li>
Manage IT inventory, procurement, and lifecycle of hardware and software assets.</li><li>
Support the rollout of Hyatt&rsquo;s digital initiatives and ensure property readiness for corporate technology projects.</li><li>
Participate in budget planning for IT expenditures and capital projects.</li></ul></div></div></div></div><p></p><div><p><br>
Qualifications</p><div><div><p><b>
Qualifications</b></p><p><b>
Qualifications</b></p><ul><li>
Minimum 3&ndash;5 years of experience in IT management or technical support, preferably within a hospitality or service industry environment.</li><li>
Strong knowledge of networking, system administration, and hospitality systems (PMS, POS, CRS).</li><li>
Familiarity with Hyatt systems preferred.</li><li>
Excellent troubleshooting, communication, and project management skills.</li><li>
Ability to work independently and collaboratively in a fast-paced environment.</li><li>
Technical certifications (e.g., CompTIA, Microsoft, Cisco) are an advantage.</li><li>
Flexibility to respond to emergencies and perform on-call duties as required.</li></ul><p></p><p><b>
Care Connects us at Hyatt - we open doors, we welcome you and we care.</b></p><p>
 And we offer a great range of benefits, including:</p><ul><li><p>
Long term career growth opportunities</p></li><li><p>
A motivated and connected team</p></li><li><p>
12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts</p></li><p></p><li><p><br>
And a company that truly cares</p></li></ul><p></p><p><b><br>
Discover what&rsquo;s next. We look forward to hearing and learning from you.</b></p></div></div></div></div><p></p>

IT MANAGER

Farah Experiences

<div><p><b>Role Scope:<br>
</b></p><p></p><p>Technical Coordination:
</p><ul><li>Collaborate with the technical manager to plan and execute technical setups for live events, performances, or shows.
</li></ul><ul><li>Assist in coordinating equipment and resource allocation to meet production requirements.
</li></ul><ul><li>Liaise with stakeholders for any technical requirements and concerns.
</li></ul><ul><li>Create a monthly schedule for the Entertainment Technical team.
</li></ul><ul><li>Liaise and coordinate work to be performed by contractors or vendors<br>
</li></ul><p></p><p>Equipment Operation:
</p><ul><li>Operate and maintain audio, visual, and lighting equipment during rehearsals and live productions.
</li></ul><ul><li>Troubleshoot technical issues as they arise, ensuring minimal disruption to the performance.
</li></ul><ul><li>Ensure Standard Operating Procedures are being followed during shows and park operations.<br>
</li></ul><p></p><p>Team Support:
</p><ul><li>Assist in the supervision and coordination of technical support staff, including technicians and stage Technicians
</li></ul><ul><li>Provide guidance and support to team members to ensure efficient operations.
</li></ul><ul><li>Recommend and offer suggestions for the improvement of the Technical Team.<br>
</li></ul><p></p><p>Safety and Compliance:
</p><ul><li>Adhere to safety protocols and guidelines to ensure the well-being of all performers and crew.
</li></ul><ul><li>Assist in ensuring that all technical operations meet industry standards and regulatory requirements.
</li></ul><ul><li>Able to create and review the RAMS.
</li></ul><ul><li>Making sure that Entertainment Technical safety certificates are up to date.<br>
</li></ul><p></p><p><b>Job Essentials:
</b></p><ul><li>Related technical qualification.
</li><li>Minimum 4 years&acirc;&euro;&trade; experience in Audio Video Lighting, Show control &amp; network Maintenance and operation.
</li><li>2+ years&acirc;&euro;&trade; Experience in installation of AVL systems including show control and network
</li><li>Communication
</li><li>Leadership
</li><li>Adaptability
</li><li>Problem-Solving
</li>Conflict Resolution<br>
<li>
</li></ul><p></p><p><b>Job Desirables:
</b></p><ul><li>Engineering or college diploma
</li><li>Electronic or computer qualifications
</li><li>Previous experience in working within the amusement park industry is an advantage.
</li><li>Preferably worked in live shows and events</li></ul></div><p></p>

Entertainment Technical Assistant Manager

Gove Enterprises

<div><div><div><div><div><p><b>TV01IT &ndash; Application Support Manager:</b></p>
<p></p><p><div><div><div><b>Position</b></div><div> Application Support Manager</div></div><br>
<div><div><b>
Location</b></div><div> Tirunelveli</div></div><br>
<div><div><b>
Type</b></div><div> Full-time</div></div><br>
<div><div><b>
Experience</b></div><div> Minimum 5+ years of application support experience, including 2+ years in a managerial role.</div></div><br>
<div><div><b>
Role Overview</b></div><div> The Application Support Manager is responsible for leading a team to ensure optimal performance, maintenance, and troubleshooting of business-critical applications. This role involves overseeing day-to-day support operations, resolving application issues, implementing process improvements, and collaborating with cross-functional teams to meet organizational goals.</div></div><br>
<div><div><b>
Key Responsibilities</b></div><div><b> Team Leadership:</b> Manage and mentor the application support team, ensuring efficient operations and professional growth. Assign tasks, monitor performance, and conduct regular team meetings. <b>Application Maintenance and Support:</b> Oversee the troubleshooting and resolution of application-related issues, ensuring minimal impact on business operations. Act as the primary escalation point for complex incidents and coordinate resolutions with stakeholders. <b>Operational Excellence:</b> Establish and enforce application support policies, procedures, and best practices. Collaborate with IT and development teams to implement system upgrades, patches, and enhancements. <b>Collaboration with Stakeholders:</b> Partner with business users to understand their requirements and deliver solutions to improve application usability. Liaise with external vendors for issue resolution and system improvements. <b>Reporting and Documentation:</b> Prepare regular reports on application performance, issue resolution metrics, and team productivity. Maintain accurate documentation of workflows, processes, and system configurations.</div></div><br>
<div><div><b>
Required Skills and Qualifications</b></div><div> Strong expertise in application management and support. Proficiency in incident management tools and ticketing systems. Excellent problem-solving, leadership, and communication skills. Knowledge principles and service delivery standards. Ability to manage multiple priorities in a fast-paced environment.</div></div><br>
<div><div><b>
Preferred Skills</b></div><div> Experience with enterprise-level applications, system integrations, and database management. Certifications in relevant technical areas. Experience with cloud-based applications and SaaS platforms.</div></div><br>
<div><div><b>
Education</b></div><div> Bachelor&rsquo;s degree in computer science, Information Technology, or a related field.</div></div><br>
<div><div><b>
What You&rsquo;ll Gain</b></div><div> An opportunity to lead a dynamic team and contribute to critical business operations. Exposure to diverse technologies and enterprise applications. A collaborative work environment focused on innovation and continuous improvement.</div></div><br>
<div><div><b>
How to Apply</b></div><div> Interested candidates can apply through our <b>website.</b> Visit our official website and submit your resume along with the job profile.</div></div></div></p><br>
</div><div></div><br>
<div><div><div><div><b>Job Category: </b>Application Support Manager
</div><div><b>Job Type: </b>Full Time
</div><div><b>Job Location: </b>Tirunelveli</div></div></div></div></div></div></div></div><p></p>

Application Support Manager

L.K. International Die-Casting Limited

<p><b>Job Title: </b>Field Service Manager (Die Casting Machines)<br/><b>Location: </b>Istanbul<br/><b>Job Summary:</b><br/>We are looking for a skilled and customer-oriented <b>Field Service Manager</b> to support our clients in the <b>die casting</b> industries. This role focuses on team management, machine installation, troubleshooting, maintenance, and technical support. You will act as a key point of contact for customers after equipment delivery, ensuring high levels of satisfaction and machine performance.</p><p><b>Key Responsibilities:</b><br/>1. Provide technical support for installation, commissioning, and maintenance of die casting machines.<br/>2. Diagnose and resolve mechanical, electrical, and control system issues on-site and remotely.<br/>3. Conduct routine and preventive maintenance visits, ensuring optimal machine performance.<br/>4. Train customers&rsquo; technical staff on machine operation, troubleshooting, and maintenance, and manage the service team in Turkey.<br/>5. Prepare detailed service reports, maintenance logs, and customer feedback summaries.<br/>6. Coordinate with internal engineering, sales, and spare parts teams to ensure efficient issue resolution.<br/>7. Recommend spare parts, upgrades, or service contracts based on machine condition and customer needs.<br/>8. Support warranty claims processing and technical documentation.<br/>9.Maintain high levels of customer satisfaction by ensuring timely response and clear communication.<br/>10.Provide technical feedback to improve product quality and service procedures.</p><p><b>Job Requirements:</b><br/>1. Bachelor&rsquo;s degree or diploma in Mechanical, Electrical, Mechatronics Engineering, or related fields.<br/>2. At least 5 years of hands-on experience in aftersales, technical support, or field service&mdash;preferably with die casting machines, with service team management experience.<br/>3. Strong understanding of industrial machinery, hydraulic/pneumatic systems, and electrical/control systems.<br/>4. Ability to read and interpret technical drawings, wiring diagrams, and machine manuals.<br/>5. Customer-focused mindset with strong problem-solving skills.<br/>6. Good communication and interpersonal skills; capable of working under pressure and independently.<br/>7. Proficiency in English and Turkish;<br/>8. Willingness to travel frequently (domestically and internationally).<br/>9. Valid driver&rsquo;s license.</p><p>Job Type: Full-time</p><p>Pay: 150,000.00TRY - 200,000.00TRY per month</p><p>Application Question(s):</p><ul><li>Do you have hands-on experience in aftersales, technical support, or field service&mdash;preferably with die casting machines?</li><li>Do you have strong understanding of industrial machinery, hydraulic/pneumatic systems, and electrical/control systems&#65311;</li><li>Are you able to read and interpret technical drawings, wiring diagrams, and machine manuals?</li><li> Are you fluent in English and Turkish?</li><li>Are you willing  to travel frequently (domestically and internationally)?</li><li>Do you have valid driver&rsquo;s license?</li></ul>

Die Casting Machine Field Service Manager

CHARLES COUNTY GOVERNMENT

<div><div><div><h2 class="jobSectionHeader"><b>Summary</b></h2></div>
<p></p><div><div><b>The hiring salary range for this position is $102,608.39 - $134,417.00 annually, commensurate with experience.</b></div><div><b>
Open until filled with a best consideration date of November 6, 2025.</b></div><div></div><div><br>
Charles County Government is seeking a dynamic Chief of Technical Support to perform administrative and managerial duties to support the Technical Support function of the County's Public Works - Utility Department. This is a highly responsible position managing the Department of Public Works - Utilities' Technical Support Division and involves responsibility for planning, organizing, budgeting, and managing the various programs and activities of the division. This work requires directing and organizing a diversified staff tasked with providing a variety of Technical Support functions to the Mattawoman WWTP, Operations and Maintenance Support Divisions, Capital Project Management, Engineering Firms, Contractors, and Agencies, and is performed with considerable independence under the general direction of the Deputy Director of Public Works - Utilities.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Job Functions</b></h2></div>
<p></p><div><ul><li>Plans, organizes, and directs the programs and activities of the Department of Public Works &ndash; Utilities Technical Support division to ensure the other divisions have the variety of technical support and documentation necessary to ensure the safe, economical, and efficient collection, treatment, processing, disposal, and/or delivery of water and wastewater treatment.</li><li>
Oversees the Engineering Unit, GIS Group, Environmental Laboratory, Water Meter Program, Pretreatment Program, Cross-Connection Control Program, and SCADA Unit.</li><li>
Organizes and maintains As-Built information in a readily retrievable format, providing timely and relevant information to Consultants, Contractors, and other Departments and Agencies. Implements public awareness and customer relations efforts, attends town meetings, gives presentations to local groups, and develops and distributes written correspondence and other collateral on pertinent issues.</li><li>
Focuses on business process re-engineering (BPR), including workflow analysis, staffing and infrastructure, operational processes, and integration of technology</li><li>
Organizes and administers the Division&rsquo;s training program.</li><li>
Monitors the Division&rsquo;s Safety Program to ensure a safe working environment for the Public Works - Utilities operations and maintenance staff.</li><li>
Makes recommendations on major policy and operational issues within the division.</li><li>
Makes decisions on issues concerning areas of responsibility, based on general direction and guidance from, and in the absence of the DPW Director and Deputy Director.</li><li>
Performs other related job duties as assigned.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications, Knowledge, Skills, and Abilities</b></h2></div>
<div><p><b>Education and Experience:</b><br>
Bachelor's degree in Civil or Sanitary Engineering; Seven (7) years of progressively responsible experience in the water and wastewater field, five of which include supervision, or an equivalent combination of education, experience, and training.<br>
<b>Licenses or Certifications:</b><br>
Valid driver's license.<br>
<b>Special Requirements/Qualifications:</b><br>
This position is required to receive climate competency training at level 2.<br>
<b>Knowledge, Skills and Abilities:</b></p><br>
<ul><li>
Principles and practices of planning, construction, operation, maintenance, location, and investigation of water and wastewater lines and facilities as applied to the requirements of the County.</li><li>
Effective methods of managing large scale water and wastewater technical systems, including Geographical Information Systems.</li><li>
Administrative processes including budgeting, facilities management, purchasing, and personnel.</li><li>
Regulatory requirements applicable to the construction and maintenance of water and wastewater technical systems.</li><li>
Effective techniques of supervision.</li><li>
Train and supervise others in the work.</li><li>
Maintain, organize, and share records and prepare reports.</li><li>
Establish and maintain effective working relationships with others encountered in the work.</li><li>
Communicate effectively orally and in writing.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Information</b></h2></div>
<p></p><div><p><b>PHYSICAL DEMANDS</b><br>
The work is mostly sedentary with periods of light physical activity and is performed in office and plant surroundings. Typical positions require workers to walk or stand for long periods; lift and carry up to 50 pounds; climb stairs, bend, reach, hold, grasp, and turn objects; and use fingers to operate computer or typewriter keyboards. The work requires the ability to speak normally and to use normal or aided vision and hearing.</p><p><b>
WORK ENVIRONMENT</b><br>
Principal duties of this job are performed in a general office with time spent in shop or field settings, and outside environment.</p><p><b>
Department/Division: Public Works Utilities/Technical Support</b></p><p><b>
Pay Grade: 120</b></p><p><b>
FLSA Status: Exempt</b></p><p><b>
Telework Eligible: Yes</b></p><p><b>
Reports To: Deputy Director</b></p><p><b>
Supervises: </b><b>SCADA Systems Superintendent, Cross Connection Control Specialist, Pretreatment Specialist Meter Superintendent, Lab Supervisor, Engineer III, Assistant to the Chief</b></p></div></div></div><p></p>
<br><p></p><div><div><div><div><div><b>Charles</b><b> </b><b>County</b><b> </b><b>Government</b><br>
<b>BENEFITS </b><b>SUMMARY</b><br>
<b>www</b>.<b>GovernmentJobs</b>.<b>com</b><i>/</i><b>Careers</b><i>/</i><b>CharlesCountyMD</b></div><br>
<div>Health Insurance <br>
Charles County Government PAYS 70% of cost: Blue Choice Advantage and HMO Open Access plans, including prescription and vision coverage. CareFirst and Delta for dental coverage. <br>
<br>
Flexible Spending Account<br>
 Provides medical and dependent care options. <br>
<br>
Supplemental Income Products<br>
 Accident Policy, Critical Illness Policy, and Hospital Indemnity Policy.<br>
<br>
Long Term Disability Insurance <br>
No charge to employee. The benefit pays 60% of salary at date of disability, up to $5,000/month. Retiree Health Insurance New hires who elect health insurance coverage with County Government are enrolled in a Voluntary Employee Beneficiary Account (VEBA). This coverage allows employees to pay health insurance premiums and other medical expenses following retirement or separation from employment.<br>
<br>
Life Insurance <br>
No charge to employees (valued at 1.5x the annual salary, not to exceed $250,000). Supplemental insurance and dependent life insurance are available for an additional cost. Term and whole life policies available. <br>
<br>
Pension Plan (Defined Benefit Retirement Plan) 401(a) Plan &mdash; Must work minimum 37.5 hrs/week. Participation is mandatory.<br>
<br>
Deferred Compensation Plan<br>
457(b) Governmental Plan &mdash; Available to all employees, regardless of hours worked. <br>
<br>
Employee Leave<br>
<ul><li>Charles County Government full-time employees earn annual, sick, and paid time off (PTO).</li><li>The County currently recognizes 20 paid holidays throughout the calendar year. </li><li>Away from work programs like paid parental leave and FMLA are available to employees. </li></ul><br>
Transfer of Sick Leave <br>
New hires may be eligible to receive credit for up to 400 hours of sick leave from their previous employer when they begin employment. <br>
<br>
Work Schedules<br>
 <ul><li>Most work weeks are 37.5 hrs, and some positions may offer the opportunity for flexible work schedules or allow telework.</li></ul><br>
Additional Fringe Benefits<br>
 <ul><li>Tuition Reimbursement for full-time employees upon completion of probation period</li><li>Discounted, Onsite Childcare at a County Government facility. </li><li>House Keys 4 Employee Program offers assistance to full time employees who are first-time homebuyers. </li><li>Free, Employee Wellness Programs </li><li>Legal Resources (prepaid benefit) </li><li>Employee Assistance Program (free, short-term counseling)</li></ul></div><br>
Benefits eligibility is for employees who work 30 hours or more per week unless otherwise noted. Effective: March 1, 2025</div></div></div></div><p></p>

Chief of Technical Support

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