technical support manager

Microsoft

<div></div><div><h1 class="jobSectionHeader"><b>Technical Support Manager - Security &amp; Compliance - Cloud Protection</b></h1><div><div><p>
Bangalore, Karnataka, India</p></div></div><p></p><div><div><div><div><br>
Date posted</div><div><b>
Aug 12, 2025</b></div></div></div><div><div><div>
Job number</div><div><b>
1852625</b></div></div></div><div><div><div>
Work site</div><div><b>
Up to 100% work from home</b></div></div></div><div><div><div>
Travel</div><div><b>
0-25</b><b> </b><b>%</b></div></div></div><div><div><div>
Role type</div><div><b>
People Manager</b></div></div></div><div><div><div>
Profession</div><div><b>
Technical Support</b></div></div></div><div><div><div>
Discipline</div><div><b>
Technical Support Engineering</b></div></div></div><div><div><div>
Employment type</div><div><b>
Full-Time</b></div></div></div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>
Overview</b></h3><div><div>
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&amp;S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft&rsquo;s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers&rsquo; expectations in every interaction, whether in-product, digital, or human-centered. CE&amp;S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft&rsquo;s portfolio of solutions and products. Join CE&amp;S and help us accelerate AI transformation for our customers and the world.</div><div><br>
Within CE&amp;S, the Customer Service &amp; Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft&rsquo;s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.</div><div><br>
As a Senior Support Engineering Manager, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues. You will manage the customer relationship from a support standpoint, enable your team to deliver a great customer experience and drive Microsoft Product Improvement. This opportunity will allow you to accelerate your career growth and hone your customer relationship management skills. You will develop deep technology industry knowledge and become adept at building and leading diverse teams.</div><div><br>
This role is flexible in that you can work up to 100% from home.</div><div><br>
Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</div></div></div></div><div></div><div><div><h3 class="jobSectionHeader"><b><br>
Qualifications</b></h3><div><div>
Required Qualifications:<br>
<ul><li>5+ years of operational excellence, delivery management, account management, sales, or vendor management experience
</li></ul>o OR a Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years operational excellence, delivery management, account management, sales, or vendor management experience<br>
o OR equivalent experience
<br>
<ul><li>1+ year(s) of people management experience</li></ul></div><div></div><div><br>
Language Qualification<br>
English Language: fluent in reading, writing and speaking.</div><div><br>
CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats&mdash;shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security.</div><div><br>
Preferred Qualifications:
<br>
CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification<br>
Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience<br>
Ability to effectively communicate with customer managers and executives on technical and business issues.<br>
Organization, time management, project management, and negotiation skills.<br>
3+ years of experience providing support for enterprise level premier customers.<br>
Cloud Protection:<br>
<ul><li>Background/experience in security engineering (blue/red team) preferred</li><li>Background in system/network engineering, DevOps/SRE or software engineering, with a passion for cybersecurity</li><li>Previous experience with / exposure to Microsoft Sentinel or the Microsoft Defender suite</li><li>Good understanding of the TCP/IP stack, working in a cloud environment and (at a minimum) basic system administration in Linux and/or Windows Server environments</li></ul></div><div></div><div><br>
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.</div></div></div></div><div></div><div><div><h3 class="jobSectionHeader"><b><br>
Responsibilities</b></h3><div><ul><li>People Management: You lead a team of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people.</li><li>Response and Resolution: You manage the customer relationship with regards to Technical Support and act as an escalation point for Support Engineers to remove roadblocks.</li><li>Readiness: You ensure your team has the technical skills required to provide a great customer experience.</li><li>Product/Process Improvement: You ensure your team understands the product feedback cycle and participate in case triage meetings. You identify the right resources to implement automation or tools.</li><li>Business Integration: You establish engagement strategy to promote effective collaboration across other teams and organizations to enable a great customer experience.</li></ul></div></div></div></div><div></div><div><div><div><br>
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.</div></div><div><div><div>
&#60116;</div>Industry leading healthcare</div><div><div>
&#59326;</div>Educational resources</div><div><div>
&#59628;</div>Discounts on products and services</div><div><div>
&#60157;</div>Savings and investments</div><div><div>
&#63586;</div>Maternity and paternity leave</div><div><div>
&#59927;</div>Generous time away</div><div><div>
&#60241;</div>Giving programs</div><div><div>
&#61396;</div>Opportunities to network and connect</div></div></div><div></div><div><div><div>
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.</div></div></div></div><p></p>

Technical Support Manager - Security & Compliance - Cloud Protection

Aviagen

<p></p><div><p><b>Job Description Summary:</b></p>
Seeking for a Technical Manager who will oversee the product development by providing the technical support for trial opportunities and support research projects. Selected candidate will work collaboratively with the development team.<div><div><div><div><div><div><div><p><b>
Job Description:</b></p></div></div></div></div></div></div></div>
Test varieties trial phase to verify if they are suitable or not Develop trials plans in coordination with Breeders/Crop Specialist/Sales Rep/Sales Manager, and select growers where trials are carried out Implement trials and follow sowing, transplanting, cultivation and harvesting Carry out trial evaluation and qualitative tests (shelf life, taste, brix, etc.) Register and send trial evaluation results to Breeders/Crop Specialist/Sales Rep/Sales Manager Acquire detailed knowledge of the regional market for all crops developed in terms of segments, products and opportunities, through regular visits of the market supporting Breeders/Crop Specialist/Sales Rep/Sales Manager Create opportunities for sales and promotion according to the commercial objectives, visiting growers, plant raisers, dealers and supply chain partners in accordance with the Sales Representative Carry out and participate in promotional and marketing activities of the company, such as demo days, exhibitions and seminars Provide detailed technical growing advice to growers, plant raisers and distributors to achieve as high as possible market share for varieties Support the Crop Specialist/Sales Rep with the sales forecast per variety Deal promptly with potential complaints Issue weekly report on performed activities, sales opportunities in the area of activities of competition Job Qualifications: University degree in Agriculture or related field 5+ years&rsquo; work experience in the vegetable industry preferred Self-motivated, good analytical and interpersonal skills in an international environment Sound Technical Knowledge Good interpersonal; and communication skill Highly motivated and able to work with no supervision Ability to multi task in a fast paced working environment Detail oriented Sound work ethic We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</div>

Associate Technical Service

Ides Canada Inc.

<p><b>Position Overview</b></p><p>The Service Manager will play an essential role in the day-to-day technical and client-facing operations of our Scentroid Middle East operations. This role combines leadership, fieldwork, sales support, and technical service delivery across the region. As a cornerstone of the customer experience, the Service Manager will lead technician coordination, conduct site visits, support laboratory functions, and act as a liaison between clients and internal teams.</p><p>This position is ideal for a dynamic professional with strong technical acumen, a customer focused mindset, and the ability to manage multiple responsibilities in a fast-paced, high-growth environment.</p><p><b>Key Responsibilities</b></p><p><b>1. Technical Service Management</b></p><ul><li>Perform on-site installations, calibrations, maintenance, and troubleshooting of Scentroid&rsquo;s air quality and odor monitoring systems.</li><li>Manage fieldwork logistics, ensuring high service quality and compliance with EN13725 and other applicable standards.</li><li>Provide technical reports and documentation following field service activities.</li></ul><p><b>2. Workforce Coordination</b></p><ul><li>Organize and assign tasks to the technician team (2&ndash;4 technicians depending on phase).</li><li>Plan resources effectively to meet customer commitments and optimize service efficiency.</li><li>Ensure technicians receive regular training and stay current with Scentroid protocols and technologies.</li></ul><p><b>3. Sales and Client Engagement</b></p><ul><li>Support the sales team during customer consultations, providing technical insights and solution recommendations.</li><li>Attend customer meetings and site assessments with the Branch Manager or Sales Representatives.</li><li>Provide pre-sales technical input and help configure solutions tailored to client needs.</li></ul><p><b>4. Laboratory Support</b></p><ul><li>Supervise or assist with the operations of the EN13725-certified odor laboratory, including sample preparation and instrument validation.</li><li>Collaborate with Scentroid Canada&rsquo;s Remote Odor Consultant for specialized odor analysis.</li><li>Uphold quality assurance processes and ensure lab work complies with international standards.</li></ul><p><b>5. Training and Knowledge Transfer</b></p><ul><li>Train clients and distributors on equipment usage, maintenance, and software platforms such as SIMS3.</li><li>Conduct workshops or assist in delivering certified training programs to municipalities and regulators.</li></ul><p><b>6. Continuous Improvement and Reporting</b></p><ul><li>Monitor service KPIs, such as client satisfaction, service turnaround time, and first-time fix rate.</li><li>Identify process improvements and recommend new tools or workflows.</li><li>Submit service and performance reports to the Branch Manager on a monthly basis.</li></ul><p><b>Key Qualifications</b></p><p><b>Education</b></p><ul><li>Bachelor&rsquo;s degree in Environmental Science, Mechanical Engineering, Instrumentation, or related technical field.</li></ul><p><b>Experience</b></p><ul><li>Minimum 5 years of experience in environmental services, field instrumentation, or industrial monitoring.</li><li>At least 2 years in a team leadership or service coordination role.</li><li>Experience with air quality or odor monitoring systems is a strong advantage.</li></ul><p><b>Skills</b></p><ul><li>Strong technical knowledge of environmental monitoring equipment.</li><li>Excellent organizational and leadership capabilities.</li><li>Outstanding communication and customer service skills.</li><li>Proficiency with software-based monitoring platforms and Microsoft Office tools.</li><li>Working knowledge of EN13725 or ISO/IEC 17025 is preferred.</li></ul><p><b>Desirable Traits</b></p><ul><li>Multilingual ability (Arabic and English preferred).</li><li>Familiarity with GCC regulatory frameworks for environmental compliance.</li><li>Experience working in joint ventures or start-up environments in the Middle East.</li></ul><p><b>Compensation</b></p><ul><li>Competitive salary commensurate with experience.</li><li>Annual performance-based bonus.</li><li>Health insurance and travel allowances.</li><li>Opportunities for international training and professional development.</li></ul><p><b>Why Join Scentroid Middle East?</b></p><p>Be part of a transformative venture at the forefront of environmental innovation. As Service Manager, you will contribute to regulatory advancement, sustainable practices, and regional leadership in odor and air quality solutions. Join a team driven by science, service, and sustainability.</p><p>Job Types: Full-time, Permanent</p><p>Pay: AED8,000.00 - AED12,000.00 per month</p><p>Willingness to travel:</p><ul><li>75% (Preferred)</li></ul>

Technical Service Manager: Scentroid Middle East

INCISION Group BV

<div><p><b>About Incision</b><br>
At <b>Incision</b> (www.incision.care), our mission is to revolutionize surgical training and ensure that every patient receives the best possible care. We collaborate with surgical professionals and teams worldwide, sharing expertise through our award-winning e-learning platform, featuring 2D &amp; 3D modules, augmented reality, and virtual reality applications.</p><p></p><p><b>
Our Core Values</b></p><p>
 <b>Impact &amp; Excellence: </b>we strive for innovation and excellence in surgical education</p><p>
 <b>Learn, Grow, and Share: </b>knowledge should be shared, and we help each other thrive</p><p>
 <b>Teamwork Unleashed: </b>we support, challenge, and celebrate each other&rsquo;s success</p><p></p><h3 class="jobSectionHeader"><b>
About the Role</b></h3><p>
We are looking for a Tech Support Lead to take ownership of our technical support function and play a pivotal role in improving our software products. You&rsquo;ll be the go-to person for resolving technical issues, supporting our user base, creating clear product documentation, and acting as a key bridge between the product, development, and support teams.</p><p>
This role is based in Egypt, where our support team is located. You will collaborate closely with product owners based in Amsterdam, taking over a portion of their operational workload to ensure smoother product operations and enhanced user experience.</p><p></p><p><b>
Your role:</b></p><ul><li><p>
Take ownership of complex technical issues, becoming the go-to person for troubleshooting and solving problems that go beyond first-line support.</p></li><li><p>
Lead and support the Egypt-based customer support team, ensuring timely, helpful, and professional responses to our users.</p></li><li><p>
Create and maintain clear, user-friendly documentation that helps both our users and internal teams understand and use our products more effectively.</p></li><li><p>
Work closely with our product owners in Amsterdam, sharing insights from support to influence product improvements and offload operational tasks.</p></li></ul><ul><li><p>
Spot trends and recurring problems, helping us prevent future issues and optimize our workflows.</p></li><li><p>
Help us improve the way we support our users&mdash;whether that&rsquo;s through better internal tools, smoother communication, or clearer documentation.</p></li></ul><p><b><br>
What You Bring</b></p><ul><li><p>
3+ years of experience in technical support, software operations, or a similar role, preferably in a SaaS environment.</p></li><li><p>
Problem solver at heart, with a sharp eye for detail and a calm, methodical approach to diagnosing issues.</p></li><li><p>
Natural communicator who can explain complex technical topics in a clear and friendly way, both verbally and in writing.</p></li><li><p>
Proactive and self-driven, not waiting around for instructions and confident in taking initiative.</p></li><li><p>
Organized and structured, especially when writing documentation and managing multiple threads at once.</p></li><li><p>
Strong collaborator who enjoys working with cross-functional teams and views feedback as a tool for growth.</p></li><li><p>
Fluent in English and Arabic, comfortable working with remote teams across time zones.</p></li><li><p>
Experienced in mentoring others on the support team.</p></li></ul><p></p><p><b>
What We Offer</b></p><p>
 <b>Make a Real Impact:</b> help revolutionize surgical education worldwide!</p><p>
 <b>International Team: </b>join a diverse crew with 10+ nationalities.</p><p>
 <b>Learning &amp; Development: </b>access training, courses, and growth opportunities.</p><p>
 <b>Hybrid Work Model: </b>flexibility to work remotely.</p><p>
 <b>Career Growth: </b>expand your skills in a fast-paced, innovative environment.</p><p>
 <b>Top-Notch Equipment: </b>choose between Apple or Microsoft laptop, plus office monitor &amp; tools.</p><p>
 <b>Inspiring Team: </b>collaborate with medical professionals and cutting-edge innovators.!</p><p>
 <b>Team &amp; Social Events: </b>regular gatherings to connect, learn, and have fun.</p><p>
 <b>Competitive Salary: </b>get rewarded for your skills and expertise.</p><p>
 <b>Travel Allowance: </b>support for commuting costs.</p><p>
 <b>Mental Health Support: </b>access well-being resources through OpenUp.</p><p>
 <b>Casual Scale-Up Environment: </b>work in a dynamic, fun, and inspiring atmosphere!</p><p>
 <b>Diverse &amp; Inclusive Workplace: </b>be part of an open-minded, supportive culture where everyone is valued.</p></div><p></p>

Technical Support Lead

Zong CMPak Ltd

<div>
 <p>
  <strong>
   Department &amp; Function:
  </strong>
  Govt. &amp; Corporate Sales South
 </p>
 <p>
  <strong>
   Position:
  </strong>
  Assistant Manager Product &amp; DICT Support
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Peshawar
 </p>
 <p>
  <strong>
   Reporting to:
  </strong>
  Regional Manager ESS Solution &amp; Project Support
 </p>
 <p>
  <strong>
   Job Type:
  </strong>
  Permanent
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Department &amp; Function:
  </strong>
  Govt. &amp; Corporate Sales South
 </p>
 <p>
  <strong>
   Position:
  </strong>
  Assistant Manager Product &amp; DICT Support
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Quetta
 </p>
 <p>
  <strong>
   Reporting to:
  </strong>
  Regional Manager ESS Solution &amp; Project Support
 </p>
 <p>
  <strong>
   Job Type:
  </strong>
  Permanent
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <ul>
  <li>
   To lead the strategic design, evaluation, and delivery of large-scale ICT solutions for enterprise and government customers across multiple OEM platforms. This role requires deep expertise in multi-vendor environments (e.g., Microsoft, Huawei, Fortinet, Oracle) to provide technical leadership, ensure profitability, and influence sales growth through advanced solutions, business case development, and innovation
  </li>
 </ul>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Lead ICT solution design activities for high-value projects, integrating multi-platform systems across software and hardware domains.
  </li>
  <li>
   Provide expert-level technical support and strategic advisory to sales and presales teams.
  </li>
  <li>
   Review and validate business cases to ensure solution profitability and sustainability.
  </li>
  <li>
   Coordinate complex project scoping, resource planning, and execution readiness.
  </li>
  <li>
   Develop and maintain strategic relationships with key OEMs, partners, and government agencies.
  </li>
  <li>
   Oversee the documentation and compliance of all solution deliverables.
  </li>
  <li>
   Act as the technical authority in RFP/RFQ evaluations and customer negotiations.
  </li>
  <li>
   Conduct deep-dive technical presentations for internal teams and customers.
  </li>
  <li>
   Ensure adherence to cybersecurity, regulatory, and interoperability standards.
  </li>
  <li>
   Mentor junior solution designers and develop technical competency within the team.
  </li>
 </ul>
 <p>
  <strong>
   Job Specific Skills:
  </strong>
 </p>
 <ul>
  <li>
   Minimum 8 years of experience in enterprise ICT solution design or architecture.
  </li>
  <li>
   Deep knowledge of Microsoft Azure, Oracle Cloud, Cisco systems, data centers, and hybrid environments.
  </li>
  <li>
   Proven expertise in designing scalable, secure, and cost-effective ICT infrastructures.
  </li>
  <li>
   Advanced skills in business case development and solution profitability analysis.
  </li>
  <li>
   Excellent understanding of government and enterprise procurement cycles.
  </li>
  <li>
   Strong grasp of OEM pricing models, licensing structures, and bundling strategies.
  </li>
  <li>
   Knowledge of current regulatory frameworks, cybersecurity protocols, and data residency laws.
  </li>
 </ul>
 <p>
  <strong>
   Job Generic Skills:
  </strong>
 </p>
 <ul>
  <li>
   Leadership and team management abilities.
  </li>
  <li>
   High-level verbal and written communication skills.
  </li>
  <li>
   Ability to translate complex requirements into simple, actionable designs.
  </li>
  <li>
   Analytical thinking and decision-making under uncertainty.
  </li>
  <li>
   Effective conflict resolution and stakeholder management.
  </li>
 </ul>
 <p>
  <strong>
   Other Skills:
  </strong>
 </p>
 <ul>
  <li>
   Certification in solution architecture (e.g., TOGAF, Microsoft Certified: Azure Solutions Architect, Cisco CCIE, Huawei HCSP).
  </li>
  <li>
   Knowledge of budgeting, pricing strategy, and solution lifecycle management.
  </li>
  <li>
   Experience with ICT solution delivery across government or public-sector organizations.
  </li>
 </ul>
 <p>
  <strong>
   Education:
  </strong>
 </p>
 <ul>
  <li>
   Master&rsquo;s or Bachelor&rsquo;s degree in IT, Engineering, or relevant field.
  </li>
  <li>
   Industry certifications in architecture, cloud, or data center design are essential.
  </li>
 </ul>
 <p>
  <strong>
   Special Requirement:
  </strong>
 </p>
 <ul>
  <li>
   Must have led at least 3 major ICT projects exceeding PKR 100M in value.
  </li>
  <li>
   Proven track record in solution innovation, competitive pricing, and successful client delivery. Excellent industry reputation and OEM connections are a plus.
  </li>
 </ul>
</div>


Assistant Manager Product & DICT Support

Global Clinical Cura

<p><b>Job Title: IT Manager</b></p><p><b>Job Purpose:</b><br/>The IT Manager will be responsible for overseeing the company&rsquo;s IT infrastructure, ensuring seamless system functionality, safeguarding data security, and supporting the integration of technology with vital business operations, particularly medical diagnostics.</p><p>This role requires technical expertise, strong leadership, and the ability to coordinate across teams and vendors to ensure smooth IT operations and continuous improvement.</p><p><b>Key Responsibilities</b></p><p><b>1. IT Support &amp; System Management</b></p><ul><li>Provide technical assistance to employees on hardware, software, and network-related issues, ensuring minimal downtime.</li><li>Diagnose, troubleshoot, and resolve IT problems promptly.</li><li>Install, configure, and maintain computer systems, servers, and applications.</li><li>Monitor and maintain company-wide computer networks, ensuring secure and efficient performance.</li><li>Conduct routine system updates, patches, and data backups to safeguard critical information.</li></ul><p><b>2. Equipment &amp; Software Integration</b></p><ul><li>Collaborate with medical equipment vendors and hospital/lab IT teams to ensure seamless software-hardware integration.</li><li>Provide technical guidance during the equipment interfacing process.</li><li>Test and validate integration for data accuracy, reliability, and compliance with quality standards.</li><li>Proactively resolve technical issues during and post-integration.</li></ul><p><b>3. User Training &amp; Support</b></p><ul><li>Conduct training sessions for employees to strengthen IT literacy and efficient use of business applications.</li><li>Promote best practices in data security, privacy, and system usage.</li></ul><p><b>4. IT Asset &amp; Vendor Management</b></p><ul><li>Maintain an updated inventory of IT assets, including hardware, peripherals, and software licenses.</li><li>Oversee allocation, tracking, and movement of IT resources across the organization.</li><li>Manage vendor relationships, negotiate service agreements, and coordinate technical support or repairs.</li></ul><p><b>5. Social Media &amp; Digital Presence Management</b></p><ul><li>Monitor and manage the company&rsquo;s social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.).</li><li>Collaborate with the marketing team to design engaging digital content and campaigns.</li><li>Ensure timely posting and adherence to content calendars using scheduling tools.</li><li>Address online queries, manage customer engagement, and mitigate reputational risks during social media crises.</li><li>Stay updated with emerging digital trends to strengthen the company&rsquo;s online presence.</li></ul><p><b>6. Continuous Improvement &amp; Innovation</b></p><ul><li>Research and implement emerging IT trends and technologies relevant to the industry.</li><li>Recommend improvements to optimize IT processes, strengthen cybersecurity, and enhance overall efficiency.</li></ul><p><b>Required Skills &amp; Qualifications:</b></p><ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in Computer Science, IT, or a related field.</li><li>Proven experience in IT management, system administration, and technical support.</li><li>Strong knowledge of networking, data security, and system integration.</li><li>Experience with vendor management and IT procurement.</li><li>Familiarity with social media management tools and strategies (preferred).</li><li>Excellent problem-solving, leadership, and communication skills.</li><li>LIS/HMS Integration with Medical Devices/Analyzers</li><li>CCNA/MCSA/A+ Hardware/Cloud Computing Certifications Preffered</li></ul><p>Job Type: Full-time</p><p>Pay: Rs75,000.00 - Rs100,000.00 per month</p><p>Experience:</p><ul><li>Hardware : 2 years (Preferred)</li><li>ERP: 1 year (Preferred)</li><li>System Administration: 1 year (Required)</li></ul><p>Language:</p><ul><li>English  (Preferred)</li></ul><p>Work Location: In person</p>

IT Manager

OUR HABITAS

<div><b>Company Description</b><p><br>
A World of <i>Wonder</i></p><p>
Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.</p><b><br>
Job Description</b><p><b><br>
Job Summary</b></p><p>
We are seeking a proactive and detail-oriented <b>Assistant IT Manager</b> to support the smooth operation of our IT infrastructure and systems. The successful candidate will assist in managing the day-to-day IT functions, ensure timely technical support, and help implement technology initiatives that align with our business goals.</p><p><b>
Key Responsibilities:</b></p><ul><li><p>
Assist the IT Manager in overseeing the company&rsquo;s IT operations, including hardware, software, and network systems.</p></li><li><p>
Provide technical support to employees, troubleshooting hardware, software, and network issues.</p></li><li><p>
Monitor system performance, security, and backups to ensure data integrity and compliance with company policies.</p></li><li><p>
Assist in planning and implementing IT projects, upgrades, and system enhancements.</p></li><li><p>
Maintain inventory of IT equipment and ensure timely procurement and deployment.</p></li><li><p>
Coordinate with vendors and service providers for IT-related purchases, services, and maintenance.</p></li><li><p>
Support cybersecurity measures and assist in training employees on IT policies and safe practices.</p></li><li><p>
Document IT processes, procedures, and troubleshooting guides for future reference.</p></li></ul><b><br>
Qualifications</b><ul><li><p><br>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</p></li><li><p>
Minimum 2&ndash;4 years of experience in IT support or systems administration.</p></li><li><p>
Strong knowledge of network infrastructure, operating systems (Windows, Linux), and business applications.</p></li><li><p>
Experience with IT security practices and backup solutions.</p></li><li><p>
Excellent problem-solving skills and ability to work under pressure.</p></li><li><p>
Strong communication and interpersonal skills.</p></li><li><p>
IT certifications (e.g., CompTIA, Microsoft, Cisco) are an advantage.</p></li></ul></div>

Assistant IT Manager

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