technical support officer

Aetheron Private Limited

Job Title: Technical Support Officer Location: Lahore Salary: PKR 80,000 per month Job Type: Full-Time (Monday to Friday)Job OverviewWe are seeking a competent and proactive Technical Support Officer to join our Lahore office. The ideal candidate will be responsible for providing technical assistance, troubleshooting IT-related issues, and ensuring smooth day-to-day operations of systems and networks.Key Responsibilities<ul><li>Provide technical support to employees for hardware, software, and network-related issues</li><li>Install, configure, and maintain computer systems, laptops, printers, and other IT equipment</li><li>Diagnose and troubleshoot system, network, and application problems in a timely manner</li><li>Manage user accounts, email setups, and access permissions</li><li>Monitor system performance and ensure security protocols are followed</li><li>Maintain IT inventory, including hardware and software assets</li><li>Coordinate with vendors for equipment servicing and maintenance when required</li><li>Document technical issues, solutions, and standard operating procedures</li><li>Assist in system upgrades, backups, and data recovery processes</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field</li><li>Minimum 2&ndash;3 years of experience in a similar technical support role</li><li>Strong knowledge of Windows operating systems, basic networking, and troubleshooting</li><li>Familiarity with Microsoft Office 365, email configuration, and remote support tools</li><li>Good understanding of IT security and data protection practices</li><li>Excellent problem-solving and communication skills</li><li>Ability to work independently and manage multiple tasks efficiently</li></ul>Pay: Rs80,000.00 per hourWork Location: In person

Technical Support Officer

البنك التجاري الدولي

<div></div><div><div>Description<div></div> 
JOB PURPOSE: 
To provide advanced and highly efficient technical &amp; functional support for all production 
applications.

KEY ACCOUNTABILITIES: 
1. Perform the daily technical support tasks and handle the raised tickets related to in-domain Apps to properly close 
and reply to customer and user issues. 
2. Support the Senior Officer with analysing and diagnosing the technical problems in the supported applications in 
the production environment. 
3. Being on-call out of working hours for urgent system problems. 
4. Report incidents to IT service desk and generate monthly reports of all detected and resolved issues to maintain 
tracking history. 
5. Perform the required deployments and prepare the change requests related to in-domain Apps and share them 
with the Senior Officer to ensure deployments are done with no issues via performing the needed post production 
checks. 
6. Install software updates and new releases for the supported applications and terminals to avoid any service 
interruption and the maximum acceptance. 
7. Handle Automations for the manual tasks and handover to operations teams 
8. Empower First Call resolution though User Empowerment through Self Services for both service desk and 
customer care / call center; if applicable. 
9. Troubleshoot and perform root cause analysis of all reported problems over the supported applications and share 
it with the Senior Officer to take it forward. 
10. Apply and test the fixes received from the vendor over test environment to ensure that issue is recovered. 
11. Assist the Senior Officer in Sharing all changes, enhancements and projects in-domain by attending business and 
technical training and to receive handover from implementation teams to be able to perform its production support. 
Commercial International Bank 
12. Maintaining and updating technical documents and procedures<div> 
</div></div><div>
Qualifications<div></div> 
Qualifications 
 Bachelor&rsquo;s degree in Engineering, Computer science or equivalent 
 Minimum 2 years of experience in Information Technology field for the Officer 
Skills 
 Very good command of written and spoken English Language 
 Good Analytical skills<div> 
</div></div><div>
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 1</div><div>
Work Locations: B219 - Financial District, Smart Village, Cairo - Alex Desert Road</div><div>
Job: Back Office</div><div>
Organization: FINANCE, STRATEGY, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div><div>
Travel: No</div></div>

INTEGRATION & MIDDLEWARE SUPPORT OFFICER

Edison International Academy

JOB DESCRIPTION &ndash; IT OFFICERJob PurposeThe IT Officer is responsible for managing and maintaining the school&rsquo;s IT infrastructure, ensuring smooth operation of all hardware, software, and network systems. The role supports teaching and administrative functions by providing reliable technical support and ensuring data security and system efficiency.Key Responsibilities1. IT Infrastructure Management<ul><li>Install, configure, and maintain computer systems, servers, and networks.</li><li>Ensure smooth functioning of internet connectivity, Wi-Fi, and LAN systems.</li><li>Monitor system performance and troubleshoot issues promptly.</li><li>Maintain backup systems and ensure data recovery procedures are in place.</li></ul>2. Technical Support<ul><li>Provide technical support to staff, teachers, and administration.</li><li>Troubleshoot hardware and software issues in a timely manner.</li><li>Assist in setting up IT equipment for classrooms, labs, and events.</li><li>Support online learning platforms and digital tools used by the school.</li></ul>3. Network &amp; Security<ul><li>Maintain network security, including firewalls, antivirus systems, and user access controls.</li><li>Monitor systems for security breaches or vulnerabilities.</li><li>Ensure regular updates and patches are applied to systems and software.</li><li>Implement data protection and cybersecurity measures.</li></ul>4. Hardware &amp; Software Management<ul><li>Manage inventory of IT equipment such as computers, printers, projectors, and servers.</li><li>Install and update software applications and operating systems.</li><li>Coordinate repairs, replacements, and upgrades of IT equipment.</li></ul>5. User Management &amp; Administration<ul><li>Create and manage user accounts, email IDs, and system access.</li><li>Maintain staff and student databases and ensure data accuracy.</li><li>Provide training to staff on IT systems and tools when required.</li></ul>6. Documentation &amp; Reporting<ul><li>Maintain records of IT assets, licenses, and warranties.</li><li>Prepare reports on system performance, incidents, and improvements.</li><li>Document IT procedures and guidelines.</li></ul>7. Support for School Operations<ul><li>Assist in managing school management systems (ERP, attendance, grading systems).</li></ul>Job Type: PermanentPay: QAR3,000.00 - QAR5,000.00 per monthWork Location: In person

IT Officer

SEK International Schools

<div>
 
 Role overview
 
 
 
 The IT Officer is responsible for ensuring that all information technology systems and infrastructure within the school function reliably, securely, and effectively on a day-to-day basis. This is a hands-on operational role, central to the smooth running of teaching, learning, and school operations in a newly opened environment.
 
 
 As a startup school, the role combines direct technical support with coordination and liaison across the wider SEK network and external providers. The IT Officer will be the
 
 sole onsite IT professional
 
 , working closely with school leadership, teaching staff, and regional IT expertise.
 
 
 
 Key responsibilities
 
 
 
 
 Core IT operations and support
 
 
 
 <ul>
 <li>
 Ensure the reliable functioning and maintenance of all IT infrastructure, including networks, WiFi, servers, interactive whiteboards, printers, and shared devices
 </li>
 <li>
 Configure, manage, and support staff laptops (Windows environment) and ensure students&rsquo; devices are able to connect securely and effectively to school systems
 </li>
 <li>
 Act as the first point of contact for all hardware and software issues reported by staff, providing timely troubleshooting and resolution
 </li>
 <li>
 Provide inclassroom and lessontime support when technology issues arise
 </li>
 <li>
 Support the use of schoolprovided iPads for younger students and connectivity for BYOD environments in upper years
 </li>
 <li>
 Manage educational platforms, including user support and data administration.
 
 
 </li>
 </ul>
 
 Platforms, systems, and access
 
 
 
 <ul>
 <li>
 Set up, administer, and maintain Microsoft 365 accounts, permissions, and access protocols
 </li>
 <li>
 Support the technical setup of core school platforms, including:
 </li>
 <li>
 learning management systems (LMS)
 </li>
 <li>
 student information systems (MIS/SIS)
 </li>
 <li>
 assessment platforms
 </li>
 <li>
 safeguarding, filtering, and contentcontrol tools
 </li>
 <li>
 Ensure that all staff and students have appropriate access levels, configurations, and protections in place
 
 
 </li>
 </ul>
 
 Safeguarding, security, and compliance (technical aspects)
 
 
 
 <ul>
 <li>
 Implement and maintain all technical aspects of online safeguarding, including filtering, monitoring, and access controls
 </li>
 <li>
 Support the school in meeting cybersecurity, data protection, and filemanagement expectations, in alignment with SEK group standards
 </li>
 <li>
 Enforce password, access, and deviceuse protocols as defined by school and group policy
 
 
 </li>
 </ul>
 
 Collaboration and coordination
 
 
 
 <ul>
 <li>
 Work closely with the school&rsquo;s academic and leadership teams, particularly where technology intersects with teaching and learning
 </li>
 <li>
 Liaise with the SEK regional IT lead and the IT officer at the sister school, adopting shared systems, practices, and configurations
 </li>
 <li>
 Escalate complex issues appropriately and coordinate technical resolutions, repairs, and replacements when required
 </li>
 <li>
 Collaborate with project, operations, or external providers as needed to ensure continuity of service
 
 
 </li>
 </ul>
 
 Preopening and startup phase
 
 
 
 <ul>
 <li>
 Be in post by May 2026 to support the school&rsquo;s preopening phase
 </li>
 <li>
 Support the preparation, configuration, and testing of IT systems ahead of opening, building on the established model of the sister school
 </li>
 <li>
 Assist with testing, piloting, and validating systems before students and staff are fully on site
 </li>
 <li>
 Contribute to the creation and maintenance of clear internal procedures and documentation for IT systems and support
 
 
 </li>
 </ul>
 
 Experience, skills, And attributes
 
 
 
 <ul>
 <li>
 Strong practical experience in IT support, systems administration, or technical operations (school experience desirable but not essential)
 </li>
 <li>
 Confidence working in a mixeddevice environment (Windows, iPads, BYOD)
 </li>
 <li>
 Experience administering user accounts, permissions, and access within a Microsoftbased environment
 </li>
 <li>
 Strong problemsolving skills and a calm, solutionsfocused approach under pressure
 </li>
 <li>
 Able to communicate clearly and effectively with nontechnical colleagues
 </li>
 <li>
 Comfortable working independently while collaborating within a wider network
 </li>
 <li>
 Highly organised, adaptable, and comfortable operating in a developing, startup environment
 </li>
 <li>
 Nativelevel or very strong proficiency in English is essential
 </li>
 <li>
 Ability to communicate in Arabic is a significant advantage
 
 
 </li>
 </ul>
 
 Why join us?
 
 
 
 <ul>
 <li>
 A rare opportunity to build and stabilise IT systems from the ground up in a new international school
 </li>
 <li>
 Work within a supportive SEK network with access to shared expertise and established models
 </li>
 <li>
 A handson role with real impact on daily school life and teaching quality
 </li>
 <li>
 An exceptional working environment in a purposedesigned school within a unique community
 </li>
 </ul>
</div>

<div>
 
 About The Qatar Technical Institute
 
 
 
 Located on Al Udeid Airbase in Doha, the Qatar Technical Institute provides internationally recognised training programs to all three services that make up the Qatar Armed Forces. The QTI training pipeline consists of Foundation Training, General Engineering and Speciality Type Training. Supporting Qatar vision 2030, this ensures QAF personnel are equipped with appropriate skills and knowledge for a career in the Armed Forces.
 
 
 
 About The Role Holder
 
 
 
 The role holder will be a pro-active individual who demonstrate ownership of all activities within their direct areas of responsibility.
 
 
 The Procurement Officer is responsible for all Technical Institute procurement activities and deliverables. Working primarily from the Technical Institute site, the Procurement Officer must ensure the Technical Institute requirements are met ensuring the relevant stakeholders are informed and up to date on all procurement activities. Ultimately, the role will be responsible for driving the timely execution of onsite procurement requirements whilst working to support the Qatar Branch Office (QBO) Procurement Group Lead developing sourcing solutions and strategies that drive a value-added procurement service.
 
 
 Additionally, the Procurement Officer must be proactive in engaging Technical Institute department managers and team leads to better understand extant and emerging requirements and provide solutions or alternatives when issues occur. Whilst responsible to the Technical Institute, the Procurement Officer will provide ad-hoc support to the Qatar Branch Office Procurement Group Lead.
 
 
 
 The Role Holder&rsquo;s Core Duties Will Include
 
 
 
 <ul>
 <li>
 Development and implementation of a tailored Technical Institute Procurement Plan, whilst ensuring adherence to BAE Systems Procurement Function governance &ndash; propose to take this out as we are now governed by the Qatar Branch Office Procurement Management Plan
 </li>
 <li>
 Remain proactive in communications with all stakeholders for the identification and on-going management of Technical Institute requirements.
 </li>
 <li>
 Develop knowledge of local markets and suppliers to better inform the ability to meet requirements.
 </li>
 <li>
 Carry out tenders to ensure the most suitable suppliers are utilised whilst implementing cost saving strategies to achieve project cost targets for high value items.
 </li>
 <li>
 Collaborate effectively with all requirement owners to ensure appropriate suppliers are engaged and end-user requirements fully understood and communicated.
 </li>
 <li>
 Regularly inform relevant stakeholders on lead times to manage end-user expectations.
 </li>
 <li>
 Engage the Technical Institute Project Management Team to ensure mutual understanding and management of the on-shore order book, commitment and spend profiles
 </li>
 <li>
 Establish robust, trusted relationships with suppliers for current and potential future requirements, across the Qatar programme.
 </li>
 <li>
 Ensure the Qatar Branch Office Procurement Group Lead is provided with regular updates on supplier activities and lessons learned for application across the Qatar programme.
 </li>
 <li>
 Prepare and agree the appropriate Procurement artefacts are in place to facilitate successful contract execution with any Qatari Suppliers (e.g. Decision Making Forums, Purchase Orders, Payment Plans, Certificates of Achievement, and Invoice Transaction).
 </li>
 <li>
 Work closely with relevant stakeholders within Qatar Branch Office to ensure all Supplier invoices are processed and paid in timely manner e.g. Finance Manager.
 </li>
 <li>
 Manage all supplier visits to the Qatar Technical Institute, taking careful consideration of rules and regulations of an active military airbase.
 </li>
 <li>
 Establish close working relationships with legal and export control functions to ensure all on-shore procurement activities are legal and compliant.
 </li>
 <li>
 Be present with suppliers and vendors, at their location, to help mature requirement understanding (e.g. producing and collecting samples for further discussions and subsequently providing feedback).
 
 
 </li>
 </ul>
 The Procurement Officer will often be a supplier&rsquo;s only point of contact with BAE System, as a result, the Procurement Officer is expected to act professionally at all times, demonstrating BAE Systems behaviours whilst representing the organisation.
 
 
 
 Requirements
 
 
 
 
 Essential:
 
 
 
 <ul>
 <li>
 Qualified, or working towards MCIPs Level 6.
 </li>
 <li>
 A minimum of two years&rsquo; experience in a Procurement Officer role or similar.
 </li>
 <li>
 Experience working in the Middle East.
 </li>
 <li>
 Knowledge of the applicable laws and regulations in both the UK and Qatar.
 </li>
 <li>
 Excellent communication skills with the ability to promote change and communicate effectively with a diverse range of stakeholders.
 </li>
 <li>
 Strong organisational and motivational skills.
 </li>
 <li>
 Able to engage suppliers and vendors from varying cultures with tact and diplomacy.
 </li>
 <li>
 Proven capability in resolving complex issues whilst managing end-user expectations.
 </li>
 <li>
 Ability to react quickly, and positively to change.
 </li>
 <li>
 Competent in the use of Microsoft Office Suite (e.g. MS Word, MS Excel, MS PowerPoint) and database management.
 </li>
 <li>
 Must be able to coordinate multiple priorities in a dynamic operating environment, working with a high degree of autonomy.
 </li>
 <li>
 Fluent in English (minimum IELTS 7.0/CEFR C1 for non-native English speakers).
 </li>
 <li>
 Valid Qatar driving license.
 
 
 </li>
 </ul>
 
 Desirable
 
 
 
 <ul>
 <li>
 Experience working with a Military customer or in a Military environment.
 </li>
 <li>
 Ability to speak languages common in Qatar i.e., Hindi, Tagalog, Nepali or Arabic.
 </li>
 </ul>
</div>

PM Cell and Procurement Support

Engineerio Tech Services And Solutions

Job Description: IT Officer Location: Wapda Town LahoreQualification:Diploma Information Technology (IT)/ Technical Degree in Information Technology (IT)Job Summary:The IT Officer will be responsible for managing and supporting the company&rsquo;s IT infrastructure, systems, hardware, software, and network operations. The role includes troubleshooting technical issues, maintaining system security, and ensuring smooth day-to-day IT operations.Key Responsibilities:<ul><li>Install, configure, and maintain computer hardware, software, and networks</li><li>Provide technical support to employees for IT-related issues</li><li>Monitor and maintain internet, email, and network systems</li><li>Troubleshoot hardware, software, and system problems</li><li>Manage system backups and data security</li><li>Install and update antivirus and security software</li><li>Coordinate with vendors for IT procurement and maintenance</li><li>Ensure smooth operation of company systems and minimize downtime</li></ul>Skills Required:<ul><li>Good knowledge of computer hardware and networking</li><li>Understanding of Windows operating systems and basic server management</li><li>Knowledge of troubleshooting and IT support</li><li>Good communication and problem-solving skills</li></ul>Experience:1&ndash;2 years of relevant IT support experience preferredWork Location: In person

IT OFFICER

Hamad International Airport

<div>
 
 
 About the Role
 
 
 
 Lead a team of Supervisors ,Technicians and outsourced vendors in the operation and maintenance of the Civil infrastructure to achieve system availability and Asset performance in line with stipulated KPI&rsquo;s, Prepare Scope of works for Civil infrastructure projects, review and provide technical inputs to design and material submittals, perform Asset condition survey and Quality assurance audits to ensure compliance with international standards and best industry practices. Take charge of all improvement and project works related to Civil infrastructure to ensure seamless integration to existing network.
 
 <ul>
 <li>
 Plan, organize and provide system engineering support and supervision for the operation, maintenance, modification, trouble-shooting and repair of Civil Systems.
 </li>
 <li>
 Manage, monitor and improve FM contractors&rsquo; maintenance delivery while ensuring compliance with best industry practices, local and international standards.
 </li>
 <li>
 Perform toolbox talks/briefing in order to guide and support staff and contractors in their day-to-day activities in compliance with Airport regulations.
 </li>
 <li>
 Perform quality assurance audits for all Civil assets, in order to ensure proper maintenance is performed and implement any improvements that might be needed.
 </li>
 <li>
 Review and validate the newly developed design and construction documents in order to confirm code compliance and existing infrastructure readiness.
 </li>
 <li>
 Support the Lead Civil Technical Officer/Civil Engineer/Facility Manager in the preparation of Budgets, special reports, presentation, approval processes, technical specification, facilities management contract documents, tender documents, operation and maintenance manuals, maintenance SOPs in alignment with Asset Management System.
 </li>
 <li>
 Support the Lead Civil Technical Officer/Civil Engineer in Studying and analyzing Civil assets for the purpose of implementing control measures and improvement projects that shall lead to the reduction of the asset failure risks, the reduction of the asset life cycle costs while maintaining desired level of services and the proper planning of capital assets replacement.
 </li>
 <li>
 Ensure Permit to Work procedures are strictly adhered to by vendors and FM contractor staff.
 </li>
 <li>
 Perform other department duties related to his/her position as directed by the Lead Civil Technical Officer/Civil Engineer/Facility Manager.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 About Yo
 
 
 <ul>
 <li>
 Bachelor's Degree in Civil Engineering with 3 years of Job related experience.
 </li>
 <li>
 High School/ Vocational / Diploma with minimum of 4 years of Job related experience.
 </li>
 <li>
 Proficiency in Auto Cad
 </li>
 <li>
 5 years Airport Maintenance Experience
 </li>
 </ul>
 
 
</div>

Civil Technical Officer

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