technical support officer

Amyra Travel and Tours

IT Support Officer &ndash; Amyra Travel &amp; ToursLocation: [Add city or specify if remote/hybrid] Job Type: Full-TimeAbout the Role Amyra Travel &amp; Tours is seeking a reliable and customer-focused IT Support Officer to join our growing team. In this role, you&rsquo;ll be the first point of contact for all technical issues, ensuring smooth and efficient IT operations across the organization.Key Responsibilities&middot; Provide first- and second-level technical support for hardware, software, and network issues.&middot; Diagnose and troubleshoot system errors, connectivity problems, and user account issues.&middot; Install, configure, and maintain operating systems, applications, and company devices.&middot; Manage IT assets and maintain accurate documentation of systems and support requests.&middot; Collaborate with other IT staff to implement updates, upgrades, and security measures.&middot; Ensure timely response and resolution of tickets through the helpdesk system.Requirements&middot; 1&ndash;3 years of proven experience in an IT Support or Helpdesk role.&middot; Strong knowledge of Windows and/or macOS environments, Microsoft 365, and networking fundamentals.&middot; Experience with Active Directory, ticketing systems, and remote support tools.&middot; Excellent problem-solving skills and attention to detail.&middot; Strong communication and interpersonal skills.How to Apply Send your resume to career@amyratravels.com or WhatsApp 0336-1111874 with the subject line: &ldquo;IT Support Officer Application&rdquo;Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Tour Executive

Premio Travel and Tours

Job Description: We are looking for an IT Support Officer to provide technical assistance and support for computer systems, software, and hardware. The ideal candidate will troubleshoot issues and ensure smooth IT operations within the organization.Key Responsibilities:<ul><li>Provide technical support to staff for hardware, software, and network issues</li><li>Install, configure, and maintain computer systems and applications</li><li>Monitor system performance and resolve technical problems</li><li>Maintain IT inventory and documentation</li><li>Assist in setting up new equipment and user accounts</li></ul>Requirements:<ul><li>Diploma or degree in Information Technology or related field</li><li>1&ndash;3 years of experience in IT support or helpdesk role</li><li>Good knowledge of Windows/Mac OS, MS Office, and networking basics</li><li>Strong problem-solving and communication skills</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

IT Support Officer

ABIC

We're Hiring: IT OfficerAre you tech-savvy and ready to support a dynamic company&rsquo;s IT operations? Join us as an IT Assistant and be the backbone of our IT support!What You&rsquo;ll Do:-Manage and troubleshoot company network, workstations, and printers-Assist the IT Manager/HOD with hardware/software installations and maintenance-Set up new computers, create user accounts, and install software-Document installations and issue resolutions-Implement and maintain IT management tools for smooth communication-Coordinate with vendors and service providers as needed- Perform repairs and preventive maintenance on office techWhat We&rsquo;re Looking For:- Basic to intermediate knowledge of computer hardware and software- Problem-solving mindset with attention to detail- Ability to document technical work clearly- Good communication and teamwork skills- Prior experience in IT support is a plus but not mandatoryWhy Join Us?- Friendly, supportive work environment- Opportunities to learn and grow in your IT career- Work with a motivated team that values your inputReady to be part of our tech team? Send your resume to hr@abicsystem.comJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

IT Officer

FANAAN

Job Title: Technical Officer ATCDDepartment: All Colour Tinting Department Location: Based on Islamabad Reports To: Assistant Manager / Manager &ndash; All Color Tinting DepartmentKey Responsibilities:<ul><li>To provide services regarding tinting machines</li><li>Address technical queries in the area of laboratory equipment, services and programs.</li><li>Keep maintenance and record of machines.</li><li>Responsible for the installation of new equipment and machines</li><li>Conduct frequent visits to country offices to provide technical assistance/guidance</li><li>Prepare and/or oversee the preparation of reports, lessons learned documents and best practice materials related to laboratory equipment, services, and programs.</li></ul>Education &amp; Experience&middot; Qualification: DAE Electrical&middot; Experience: 1&ndash;2 yearsJob Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthWork Location: In person

Technical Officer ATCD

MILELE

Overview: We are seeking an IT Support Officer to provide technical assistance and ensure smooth operation of IT systems, hardware, software, and networks. The role includes troubleshooting, maintenance, and user support to maintain efficiency across the organization.Key ResponsibilitiesNetwork &amp; System Support<ul><li>Maintain and monitor LAN/WAN connectivity and network devices.</li><li>Troubleshoot network and system issues to minimize downtime.</li><li>Manage Wi-Fi networks and ensure reliable connectivity.</li></ul>Hardware &amp; Software Support<ul><li>Install, configure, and maintain computers, printers, and peripherals.</li><li>Diagnose and resolve hardware and software issues.</li><li>Support operating systems and applications, including updates and license management.</li></ul>User Support<ul><li>Provide first- and second-level technical support to staff.</li><li>Respond to IT service requests through the helpdesk system or email.</li><li>Escalate complex issues to senior IT staff when necessary.</li></ul>Asset &amp; Security Management<ul><li>Maintain IT asset inventory and track equipment usage.</li><li>Ensure data backups and assist with data recovery when required.</li><li>Support cybersecurity and system protection measures.</li></ul>Microsoft 365 &amp; Email Administration<ul><li>Manage user accounts, permissions, and access within Microsoft 365.</li><li>Provide support for Outlook, Teams, SharePoint, and OneDrive.</li><li>Configure and troubleshoot email accounts and access issues.</li></ul>System Evaluation &amp; Maintenance<ul><li>Assist in evaluating and implementing new IT tools or equipment.</li><li>Perform regular maintenance to keep systems optimized.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>2&ndash;4 years of experience in IT support or a similar role.</li><li>Strong understanding of networking, hardware, and operating systems.</li><li>Experience with Microsoft 365 and general IT administration.</li><li>Excellent troubleshooting and communication skills.</li><li>Ability to manage multiple priorities effectively.</li></ul>Preferred Certifications (not required):<ul><li>CompTIA A+ / Network+</li><li>Microsoft Certified: Modern Desktop Administrator Associate</li><li>ITIL Foundation</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>What are your salary expectations?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>IT Support: 2 years (Required)</li></ul>Work Location: In person

IT Support Executive

Milele

<div>
 The IT Support Officer will be responsible for providing comprehensive technical assistance across the organization, ensuring the seamless operation of IT systems, hardware, software, and networks. This role involves troubleshooting, system maintenance, user support, and managing IT resources to maintain efficiency and reliability in day-to-day operations.
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Network Support and Management
 
 
 
 <ul>
 <li>
 Maintain and monitor LAN/WAN connectivity, routers, switches, and firewalls.
 </li>
 <li>
 Troubleshoot network issues and ensure minimal downtime.
 </li>
 <li>
 Support and manage Wi-Fi infrastructure across offices.
 
 
 
 </li>
 </ul>
 
 2. Hardware Support
 
 
 
 <ul>
 <li>
 Install, configure, and maintain desktops, laptops, printers, and peripherals.
 </li>
 <li>
 Diagnose and resolve hardware malfunctions in a timely manner.
 </li>
 <li>
 Coordinate with vendors for repairs and warranty claims.
 
 
 
 </li>
 </ul>
 
 3. Software and OS Installations
 
 
 
 <ul>
 <li>
 Install and configure operating systems (Windows, macOS, Linux as applicable).
 </li>
 <li>
 Manage updates, licenses, and software deployments.
 </li>
 <li>
 Support installation and maintenance of business applications.
 
 
 
 </li>
 </ul>
 
 4. Technical Support
 
 
 
 <ul>
 <li>
 Provide first and second-level support to end-users for IT-related issues.
 </li>
 <li>
 Respond to service requests via ticketing system, email, or calls.
 </li>
 <li>
 Escalate unresolved issues to higher-level support when necessary.
 
 
 
 </li>
 </ul>
 
 5. Inventory Management
 
 
 
 <ul>
 <li>
 Maintain up-to-date IT asset records, including hardware and software inventory.
 </li>
 <li>
 Track issuance and return of IT equipment.
 </li>
 <li>
 Conduct periodic audits to ensure accuracy.
 
 
 
 </li>
 </ul>
 
 6. Data Backups and Security
 
 
 
 <ul>
 <li>
 Ensure regular system and data backups.
 </li>
 <li>
 Support implementation of cybersecurity measures.
 </li>
 <li>
 Coordinate with IT management for data recovery and disaster recovery processes.
 
 
 
 </li>
 </ul>
 
 7. Microsoft 365 Management
 
 
 
 <ul>
 <li>
 Administer and support M365 environment (Outlook, Teams, SharePoint, OneDrive).
 </li>
 <li>
 Manage user accounts, permissions, and licenses.
 </li>
 <li>
 Provide training and support for M365 tools.
 
 
 
 </li>
 </ul>
 
 8. Email Setup and Management
 
 
 
 <ul>
 <li>
 Configure email accounts and troubleshoot issues across devices.
 </li>
 <li>
 Maintain email security, spam filters, and distribution lists.
 
 
 
 </li>
 </ul>
 
 9. Technical Evaluation
 
 
 
 <ul>
 <li>
 Evaluate new IT equipment and software solutions.
 </li>
 <li>
 Provide recommendations for technology upgrades and improvements.
 
 
 
 </li>
 </ul>
 
 10. Troubleshooting and Maintenance
 
 
 
 <ul>
 <li>
 Diagnose and resolve IT incidents and system errors.
 </li>
 <li>
 Perform regular maintenance and updates to ensure systems are optimized.
 
 
 
 </li>
 </ul>
 
 11. Wi-Fi Management
 
 
 
 <ul>
 <li>
 Oversee configuration and maintenance of wireless networks.
 </li>
 <li>
 Monitor performance and security of Wi-Fi access points.
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills:
 
 
 
 <ul>
 <li>
 Bachelors degree in Computer Science, Information Technology, or related field.
 </li>
 <li>
 2 to 4 years of experience in IT support or a similar role.
 </li>
 <li>
 Strong knowledge of networking, hardware, and operating systems.
 </li>
 <li>
 Experience with M365 administration and email systems.
 </li>
 <li>
 Excellent problem-solving, analytical, and communication skills.
 </li>
 <li>
 Ability to prioritize and manage multiple tasks efficiently.
 
 
 
 </li>
 </ul>
 
 Preferred Certifications (Optional):
 
 
 
 <ul>
 <li>
 CompTIA A+ / Network+
 </li>
 <li>
 Microsoft Certified: Modern Desktop Administrator Associate
 </li>
 <li>
 ITIL Foundation Certification
 
 </li>
 </ul>
</div>

Milele Motors FZE

<div>The IT Support Officer will be responsible for providing comprehensive technical assistance across the organization, ensuring the seamless operation of IT systems, hardware, software, and networks. This role involves troubleshooting, system maintenance, user support, and managing IT resources to maintain efficiency and reliability in day-to-day operations.<h3 class="jobSectionHeader">
Key Responsibilities:</h3>
1. Network Support and Management<ul><li>
Maintain and monitor LAN/WAN connectivity, routers, switches, and firewalls.</li><li>
Troubleshoot network issues and ensure minimal downtime.</li><li>
Support and manage Wi-Fi infrastructure across offices.</li></ul>
2. Hardware Support<ul><li>
Install, configure, and maintain desktops, laptops, printers, and peripherals.</li><li>
Diagnose and resolve hardware malfunctions in a timely manner.</li><li>
Coordinate with vendors for repairs and warranty claims.</li></ul>
3. Software and OS Installations<ul><li>
Install and configure operating systems (Windows, macOS, Linux as applicable).</li><li>
Manage updates, licenses, and software deployments.</li><li>
Support installation and maintenance of business applications.</li></ul>
4. Technical Support<ul><li>
Provide first and second-level support to end-users for IT-related issues.</li><li>
Respond to service requests via ticketing system, email, or calls.</li><li>
Escalate unresolved issues to higher-level support when necessary.</li></ul>
5. Inventory Management<ul><li>
Maintain up-to-date IT asset records, including hardware and software inventory.</li><li>
Track issuance and return of IT equipment.</li><li>
Conduct periodic audits to ensure accuracy.</li></ul>
6. Data Backups and Security<ul><li>
Ensure regular system and data backups.</li><li>
Support implementation of cybersecurity measures.</li><li>
Coordinate with IT management for data recovery and disaster recovery processes.</li></ul>
7. Microsoft 365 Management<ul><li>
Administer and support M365 environment (Outlook, Teams, SharePoint, OneDrive).</li><li>
Manage user accounts, permissions, and licenses.</li><li>
Provide training and support for M365 tools.</li></ul>
8. Email Setup and Management<ul><li>
Configure email accounts and troubleshoot issues across devices.</li><li>
Maintain email security, spam filters, and distribution lists.</li></ul>
9. Technical Evaluation<ul><li>
Evaluate new IT equipment and software solutions.</li><li>
Provide recommendations for technology upgrades and improvements.</li></ul>
10. Troubleshooting and Maintenance<ul><li>
Diagnose and resolve IT incidents and system errors.</li><li>
Perform regular maintenance and updates to ensure systems are optimized.</li></ul>
11. Wi-Fi Management<ul><li>
Oversee configuration and maintenance of wireless networks.</li><li>
Monitor performance and security of Wi-Fi access points.</li></ul><h3 class="jobSectionHeader">
Qualifications &amp; Skills:</h3><ul><li>
Bachelors degree in Computer Science, Information Technology, or related field.</li><li>
2 to 4 years of experience in IT support or a similar role.</li><li>
Strong knowledge of networking, hardware, and operating systems.</li><li>
Experience with M365 administration and email systems.</li><li>
Excellent problem-solving, analytical, and communication skills.</li><li>
Ability to prioritize and manage multiple tasks efficiently.</li></ul><h3 class="jobSectionHeader">
Preferred Certifications (Optional):</h3><ul><li>
CompTIA A+ / Network+</li><li>
Microsoft Certified: Modern Desktop Administrator Associate</li><li>
ITIL Foundation Certification</li></ul></div>

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