technical support officer

Dubai Public Prosecution

<div><div>1- Addressing technical issues encountered by users of the remote investigation and litigation program immediately. 
2- Checking the system's operation and safety at the remote investigation and litigation center and performing regular system maintenance. 
3- Assisting the incident management team at Level One and Two with tasks that require being near system users. 
4- Identifying and determining user feedback regarding the remote investigation and litigation program. 
5- Guiding users in case of any unclear aspects in using the remote investigation and litigation program. 
6- Escalating unresolved issues to the next level of specialized support staff at the remote investigation and litigation center. 
7- Conducting regular checks to maintain the system's operational status and reporting technical issues. 
8- Documenting and analyzing customer feedback and expectations regarding continuous improvement.
9- Identifying technical issues and user feedback and addressing them according to priority<div> 
</div></div><div>
Qualifications<div></div> 
Bachelor's degree in Computer Science
Familiarity with systems and network management
Proficiency in softwares: Microsoft Word, Excel, Outlook, Microsoft PowerPoint, and Adobe Acrobat
Gender: Male and Female
Complete National Service (Male Candidates)</div></div>

Technical Support Officer

Hikma

<div><div><div><div><div><div><div>Description:
Job Summary

We are seeking a qualified and experienced Pharmacist to join our Technical Department, supporting sterile and oncology manufacturing operations. The role focuses on batch size scale-up, production troubleshooting, supplier qualification, and ensuring compliance with regulatory requirements. The ideal candidate will have strong technical expertise in sterile pharmaceutical manufacturing and a solid understanding of oncology product handling and GMP regulations. 


Key Responsibilities

1. Technical &amp; Production Support
<ul>
<li>Lead batch size scale-up activities from pilot to commercial production.</li>
<li>Optimize manufacturing processes to improve efficiency, yield, and product quality.</li>
<li>Provide technical support to sterile and oncology production lines.</li>
<li>Investigate and resolve production issues, deviations, and non-conformities.</li>
<li>Participate in root cause analysis and implement corrective and preventive actions (CAPA).</li>
</ul>
2. Sterile &amp; Oncology Operations
<ul>
<li>Ensure compliance with aseptic processing standards and oncology handling requirements.</li>
<li>Support validation activities including process validation, media fills, and cleaning validation.</li>
<li>Review and approve batch manufacturing records and technical documentation.</li>
<li>Ensure safe handling and containment practices for cytotoxic products.</li>
</ul>
3. Supplier Qualification &amp; Technical Evaluation
<ul>
<li>Evaluate and qualify new raw material and component suppliers.</li>
<li>Review technical documents, specifications, COAs, and DMFs.</li>
<li>Participate in supplier audits when required.</li>
<li>Ensure materials meet regulatory and quality standards.</li>
</ul>
4. Regulatory &amp; Compliance
<ul>
<li>Ensure compliance with cGMP, FDA, EMA, and other applicable regulatory requirements.</li>
<li>Support regulatory submissions and variation filings related to technical changes.</li>
<li>Prepare and review technical documentation for audits and inspections.</li>
<li>Stay updated on regulatory changes affecting sterile and oncology products.</li>
</ul>
5. Continuous Improvement
<ul>
<li>Identify opportunities for process improvements and cost optimization.</li>
<li>Support technology transfer activities.</li>
<li>Collaborate cross-functionally with QA, QC, R&amp;D, and Production teams.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in Pharmacy with grade Very good or Excellent</li>
<li>Minimum Experience: 0-2 years of experience in same field</li>
<li>Fluency in English, both written and verbal.</li>
</ul></div></div></div></div><div><div><div><div>Location:
Giza, EG</div></div></div></div></div></div></div>

Technical Support Unit Officer

Human Capital HR Solutions

Senior IT Support OfficerLocation: Karachi Industry: Maritime Logistics Employment Type: Full-Time Hiring Company: Human Capital (On behalf of our client)About the RoleHuman Capital is hiring a Senior IT Support Officer for our client in the maritime logistics industry. We are seeking a proactive and technically skilled professional with strong troubleshooting abilities and a passion for delivering high-quality IT support services.This role requires hands-on expertise in hardware, software, and network support along with the ability to guide junior staff and maintain IT operational excellence.Key ResponsibilitiesTechnical &amp; Operational Support<ul><li>Provide Level 2 support for hardware, software, and network-related issues.</li><li>Configure, deploy, and maintain workstations, laptops, printers, and mobile devices.</li><li>Troubleshoot LAN/WAN, VPN, and wireless connectivity issues.</li><li>Resolve complex operating system and business application problems.</li><li>Escalate unresolved issues to higher support levels when required.</li><li>Maintain detailed documentation of incidents, resolutions, and SOPs.</li><li>Assist in enforcing IT security policies and compliance standards.</li></ul>User Support &amp; Guidance<ul><li>Deliver user-friendly, high-quality support to employees.</li><li>Guide junior support staff and train end-users on best practices.</li><li>Provide initial troubleshooting and technical assistance for hardware/software issues.</li></ul>People Management<ul><li>Ensure discipline, attendance compliance, and adherence to company policies.</li><li>Monitor individual and team performance standards.</li><li>Support training and development of junior staff.</li><li>Promote a positive, motivated, and engaged team culture.</li><li>Ensure Quality, Occupational Health, Safety &amp; Environmental compliance.</li></ul>Strategic Support<ul><li>Assist the department lead by providing technical insights, reports, and recommendations for decision-making.</li><li>Participate in additional projects as assigned.</li></ul>Educational &amp; Technical Qualifications<ul><li>14 Years of Education in Computer Sciences (Bachelor&rsquo;s Degree preferred)</li><li>Basic reading and writing skills in Urdu and English</li><li>Strong knowledge of operating systems, networking fundamentals, and business applications</li></ul>Experience Requirements<ul><li>2&ndash;3 years of relevant IT support experience</li><li>Experience in a structured corporate or logistics environment preferred</li></ul>Apply now by sending your CV to careers1.hc@gmail.comJob Type: Full-timeWork Location: In person

Senior IT Support Officer

Prosupport Services Company Limited

<div>
 
 The IT Support Officer will be responsible for providing first-line and second-line technical support to users, ensuring the smooth operation of IT systems, hardware, software, and network infrastructure. The role supports day-to-day business operations by promptly resolving IT issues and maintaining system reliability and security.
 
 
 Tasks
 
 <ul>
 
 <li>
 Provide technical support to users on hardware, software, network, and application issues.
 </li>
 
 <li>
 Respond to IT support requests and resolve issues in a timely and professional manner.
 </li>
 
 <li>
 Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices.
 </li>
 
 <li>
 Set up user accounts, email access, and system permissions.
 </li>
 
 <li>
 Monitor and maintain local area networks (LAN), internet connectivity, and basic server operations.
 </li>
 
 <li>
 Perform routine system checks, updates, and backups.
 </li>
 
 <li>
 Assist in managing antivirus, security patches, and access controls.
 </li>
 
 <li>
 Support troubleshooting of network, email, and connectivity issues.
 </li>
 
 <li>
 Maintain an inventory of IT equipment and software licenses.
 </li>
 
 <li>
 Document IT procedures, system configurations, and troubleshooting guides.
 </li>
 
 <li>
 Ensure proper handling, storage, and maintenance of IT assets.
 </li>
 
 <li>
 Support implementation of IT security policies and best practices.
 </li>
 
 <li>
 Ensure compliance with company IT policies and data protection requirements.
 </li>
 
 <li>
 Assist with audits and system reviews where required.
 </li>
 
 <li>
 Work closely with vendors and service providers for repairs and upgrades.
 </li>
 
 <li>
 Support system upgrades, new software rollouts, and IT projects.
 </li>
 
 <li>
 Provide basic user training on IT systems and applications.
 </li>
 
 </ul>
 
 Requirements
 
 <ul>
 
 <li>
 Diploma or Bachelor&rsquo;s Degree in Information Technology, Computer Science, Information Systems, or a related field.
 </li>
 
 <li>
 Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are an advantage.
 </li>
 
 <li>
 Minimum of 1&ndash;3 years&rsquo; experience in an IT support or helpdesk role.
 </li>
 
 <li>
 Hands-on experience with Windows operating systems, Microsoft Office, and basic networking.
 </li>
 
 <li>
 Strong troubleshooting and problem-solving skills.
 </li>
 
 <li>
 Good knowledge of computer hardware, software, and networks.
 </li>
 
 <li>
 Ability to communicate technical issues clearly to non-technical users.
 </li>
 
 <li>
 Good time management and ability to handle multiple tasks.
 </li>
 
 </ul>
 
 
 Employee will be working for 4 hrs a day, and a total of 8 days in the month.
 
</div>

IT Officer

Think Higher Consultants

Job Description: We are looking for a skilled IT Support Officer to join our company. The ideal candidate will manage, maintain, and troubleshoot IT systems, ensure smooth technology operations, and provide advanced technical support to staff.Key Responsibilities<ul><li>Install, configure, and maintain Windows operating systems, software, and updates on desktops, laptops, and servers.</li><li>Troubleshoot hardware, software, and network issues for employees, including printers, scanners, and peripherals.</li><li>Provide remote support using AnyDesk and other remote access tools.</li><li>Assist in setting up new devices, software installations, and system upgrades.</li><li>Monitor and maintain network connectivity, including LAN/WAN, routers, and switches.</li><li>Ensure system security by installing updates, patches, and antivirus software.</li><li>Manage backups, recovery processes, and basic data protection measures.</li><li>Support email systems, cloud platforms, and productivity software.</li><li>Maintain IT inventory, document technical issues, and provide reports on system performance.</li><li>Collaborate with team members to improve IT processes and reduce downtime.</li><li>Assist in training staff on IT best practices and software usage.</li><li>Research and suggest new technologies or solutions to improve efficiency.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>2&ndash;5 years of proven experience in IT support, system administration,</li><li>Advanced knowledge of Windows OS installation, configuration, and troubleshooting.</li><li>Proficient in remote support tools like AnyDesk.</li><li>knowledge of networking, including routers, switches, and TCP/IP.</li><li>Familiarity with security measures, antivirus software, and system updates.</li><li>Ability to troubleshoot hardware, software, and peripheral devices effectively.</li><li>Problem-solving skills and ability to work independently.</li><li>Good communication skills to assist non-technical staff.</li><li>Willingness to learn and implement new technologies.</li></ul>Job Type: Full-timeWork Location: In person

IT Support Officer

Teach The World Foundation

We are seeking a Field and Technical Officer in Korangi &amp; Gadap for our Micro-School program. The candidate should be a tech-savvy professional with a passion for education and a strong background in fieldwork, preferably with hands-on experience in the education sector. In this role, you will provide crucial logistical support, conduct field visits, and coordinate assessments while ensuring student data is meticulously maintained and up-to-date.Your responsibilities will also include verifying and troubleshooting educational technology, particularly tablets and other digital learning tools, ensuring they function smoothly for optimal learning experiences. Proficiency in English and Urdu, excellent communication skills, and the ability to navigate and troubleshoot technology are essential.If you're ready to make a difference and have the tech skills to support educational initiatives, apply now!Job Type: Full-timeWork Location: In person

Field and Technical Officer - Khairpur

Cinepax

We are seeking a proactive and technically skilled IT Support Officer to manage and maintain the IT infrastructure and cinema-related systems. The ideal candidate will ensure smooth operation of all technical equipment, including ticketing systems, POS systems, projection systems, network infrastructure, and end-user devices, to support uninterrupted cinema operations.Key Responsibilities<ul><li>Provide technical support for cinema Servers.</li><li>Maintain and troubleshoot POS systems, ticketing systems, kiosks, and online booking integrations.</li><li>Install, configure, and maintain hardware (desktops, laptops, printers, scanners, routers, switches).</li><li>Monitor and maintain network infrastructure (LAN/WAN, Wi-Fi, firewalls).</li><li>Perform routine system maintenance, updates, backups, and security checks.</li><li>Coordinate with vendors for system upgrades, repairs, and AMC support.</li><li>Ensure minimal downtime during movie screenings and peak operational hours.</li><li>Maintain documentation of IT assets, configurations, and support logs.</li><li>Provide on-site technical support during special events and premieres if required.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of experience in IT support (experience in cinema, hospitality, or retail industry preferred).</li><li>Knowledge of digital projection systems and media servers is an advantage.</li><li>Strong understanding of networking concepts and troubleshooting.</li><li>Familiarity with Windows OS, basic server management, and backup systems.</li><li>Basic to intermediate knowledge of SQL Server, including ability to run queries, extract reports, and assist in data preparation for reporting/BI systems (exposure to SSAS or data cubes is a plus)</li><li>Ability to work flexible hours, including evenings, weekends, and public holidays.</li><li>Strong problem-solving and communication skills.</li></ul>Preferred Skills<ul><li>Experience with cinema management systems (VISTA ERP) and POS platforms.</li><li>Basic understanding of audio-visual systems.</li><li>IT certifications (e.g., CompTIA A+, Network+, CCNA) are a plus.</li><li>Male Preferred</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Professional development opportunities</li><li>Dynamic and entertainment-driven work environment</li></ul>Job Type: Full-timeWork Location: In person

Search 10000+ Technical support officer jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 technical support officer jobs Near Me

Technical Support Officer

Technical Support Unit Officer

Senior IT Support Officer

IT Officer

IT Support Officer

Field and Technical Officer - Khairpur

IT Support Officer