technical support officer

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Flight Operations Technical Support Officer
</div></div><div><div>Ref #
</div><div>250000QP
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Pilots &amp; Flight Operations
</div></div><div><div><ul><li>Closing date: 11-Jan-2026</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The Flight Operations Technical Support Officer assists with the maintenance and distribution of operational documentation and technical publications. Main duties include:</p><ul><li>
Assist the Head of Flight Operations with daily flight operational activities of Amiri Flight&rsquo;s 24/7 global operations.</li><li>
 Liaise with respective manual owners and stakeholders to produce, revise and distribute Operational and In-house manuals as per the company standards, policies and procedures in compliance with Local and International regulations.</li><li>
Responsible for the content management, maintenance and technical support of all Flight Deck Portable Electronic Devices (PEDs), document folders and Electronic Flight Bag.</li><li>
Communicate and coordinate with different Departments within Flight Operations on operational document maintenance and distribution.</li><li>
 Assist with validation and verification of Loadable Software Aircraft Parts prior to distribution to technical engineering for aircraft update.</li></ul><br>
<p></p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><div><b>Qualification &amp; Experience</b></div><div></div><ul><li><div><br>
Bachelor&rsquo;s Degree.</div></li><li><div>
Excellent Computer skills and proficiency with Microsoft Office products and administrative skills pertaining to the library functions and maintenance.</div></li><li><div>
Three years&rsquo; experience in airline flight operations preferred. Experience in aircraft documentation and library processes with a sound knowledge of aviation, library and IT functions.</div></li><li><div>
Experience supporting Electronic Flight Bag operations is considered a plus.</div></li></ul><div></div><div><b><br>
Skills</b></div><div></div><ul><li><div><br>
Proficient in English language.</div></li><li><div>
Team and Service Orientation.</div></li><li><div>
Social Competence.</div></li><li><div>
Communication Skills.</div></li><li><div>
Process Focused.</div></li></ul><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=250000QP</div></div></div></div></div></div></div></div>

Flight Operations Technical Support Officer

<div><div><div><div><div><div><div><div>Job title
</div><div>Senior Flight Operations Technical Support Officer
</div></div><div><div>Ref #
</div><div>250000QQ
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Pilots &amp; Flight Operations
</div></div><div><div><ul><li>Closing date: 11-Jan-2026</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>SENIOR FLIGHT OPERATIONS TECHNICAL SUPPORT OFFICER</p><p>
The Senior Flight Operations Technical Support Officer assists with the creation and distribution of operational documentation and technical publications. Main duties include:</p><ul><li><p>
Assist the Head of Flight Operations with daily flight operational activities of Amiri Flight&rsquo;s 24/7 global operations.</p></li><li><p>
Liaise with respective manual owners and stakeholders to produce, revise and distribute Operational and In-house manuals as per the company standards, policies and procedures in compliance with Local and International regulations.</p></li><li><p>
Track, create, review and release Air Crew Notice (ACN) and handouts.</p></li><li><p>
Communicate and coordinate with different Departments within Flight Operations on operational document maintenance and distribution.</p></li><li><p>
Assist with validation and verification of Loadable Software Aircraft Parts prior to distribution to technical engineering for aircraft update.</p></li></ul><br>
<p></p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>Qualification &amp; Experience</b></p><ul><li><p>
Bachelor&rsquo;s Degree.</p></li><li><p>
Excellent Computer skills and proficiency with Microsoft Office 365 products and advanced knowledge of Adobe Frame Maker, SGML/XML and Adobe Acrobat utilities.</p></li><li><p>
Five years&rsquo; experience in airline flight operations preferred. Experience in aircraft documentation and library processes with a sound knowledge of aviation, library and IT functions.</p></li><li><p>
Experience in technical writing and in Electronic Flight Bag management is considered a plus.</p></li></ul><p><b>
Skills</b></p><ul><li><p>
Proficient in English language.</p></li><li><p>
Team and Service Orientation.</p></li><li><p>
Social Competence.</p></li><li><p>
Communication Skills.</p></li><li><p>
Process Focused.</p></li></ul><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=250000QQ</div></div></div></div></div></div></div></div>

Senior Flight Operations Technical Support Officer

Dar Al Shifa Hospital

<div><p><b>Designation</b>: IT Technical Support Officer</p>
<p><b>Section/Department</b>: Information Technology
</p><p><b>Reporting to</b>: IT Support Team Leader</p><br>
<p></p>
<p><b>Purpose and Scope of the Job: </b>Under general supervision, assists in preparing specifications and user requirements. Performs various technical duties supporting the management information system; provides technical support to users; troubleshoots hardware and software problems associated with the computers and related equipment; installs hardware equipment and software applications.</p><br>
<p></p><p><b>Main Duties and Responsibilities/Performance Standards:
</b></p><ul><li>Set up and configure desktop computers, Printers, IP Phones, IPTVs, QMS, peripherals, user accounts, Email Accounts and assigning security levels, network access, etc. Investigate hardware problems and perform minor system hardware and communication connection repairs. Performs basic diagnostic testing. Major problems or repairs are directed to outside vendors.</li>
<li>Provide first-level support for computer software and Clinic technology equipment used.</li>
<li>Respond to incoming calls requesting technical support assistance and take necessary steps to resolve issues in a timely manner.</li>
<li>Working knowledge of help desk software, databases, and remote control</li>
<li>Plan, install, control, and maintained computers, Printers, IP Phones, and IPOS within the hospital.</li>
<li>Systematically document all requests for technical support assistance including end-user identification information, the nature of the problem, and steps taken to resolve issues.</li>
<li>Perform regular maintenance of all system software and hardware as per maintenance schedule, etc. to ensure business continuity and minimize system interruptions.</li>
<li>Develops and provides content for the hospital's internet website.</li>
<li>Upgrades and maintains servers, hardware, software, telecommunication connections, e-mail, and security systems.</li>
<li>Investigate system errors, perform backups, and ensure user accessibility and site performance.</li>
<li>Ensures safety standards (occupational and patient safety) are complied.</li>
<li>Ensures quality and patient safety practices are followed.</li>
<li>Provides or promotes people-centered care.</li>
<li>Promotes inclusive health by providing equitable and accessible care to patients and families with special needs.</li>
<li>Performs miscellaneous job-related duties as assigned by the Direct Reporting Authority.</li>
<li>Ensures quality and patient safety practices are followed.
</li><li>Provides and promotes people-centered care.</li>
<li>Promotes inclusive health by providing equitable and accessible care to patients and families with special needs.</li><br>
</ul>
<p></p><p><b>Qualifications, Competences and Skills</b></p>
<p><b>Education: </b>Bachelor&rsquo;s Degree in Computer Science / Computer Technology.</p>
<p><b>Experience: </b>2 to 3 years&rsquo; experience directly related to the duties and responsibilities specified.</p>
<p><b>Licensure: </b>Optional</p>
<p><b>Language</b>: Proficiency in Arabic and English Languages</p>
<p><b>Computer Proficiency: </b>High proficiency with computer software, programs &amp; Hospital operating systems.</p>
<p><b>Performance Competencies:
</b></p><ul><li>Analyzes and troubleshoots any network, server, and workstation hardware and software using logic to solve the problem.</li>
<li>Plan, organize, and prioritize tasks.</li>
<li>Establish and maintain a computer maintenance schedule.</li>
<li>Train employees in the application and use of computer hardware and software.</li>
<li>Write system procedures.</li>
<li>Diagnose system software problems.</li>
<li>Learn to use new and existing software and hardware.</li>
<li>Good communication Skills</li></ul><br>
<p>
</p><p><b>Principle Working Relationships and Remarks</b></p>
<div><ul><li>IT Staff
</li></ul><ul><li>Hospital Staff</li></ul></div><br>
<p>
</p><p><b>Other Preferences</b></p>
<ul><li>Local candidates with valid and transferable visa in Kuwait</li>
<li>Preferably Male</li></ul></div>

IT Technical Support Officer

Transguard Workforce Solutions

<div>
 <p>
  <strong>
   Transguard Workforce Solutions
  </strong>
  is the UAE&rsquo;s leading provider of innovative HR solutions. With over a decade of experience in the region and a knowledgeable team, we offer fully integrated HR services.
 </p>
 <p>
  We are currently seeking a
  <strong>
   Technical Shop Support Officer
  </strong>
  one of our very well-known client, to be based in their Dubai office.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <ul>
  <li>
   Ability to analyze and synthesize technical information to ensure cost-effective solutions.
  </li>
  <li>
   Proficiency in technical writing and documentation, including shop visit reports and engine release documents.
  </li>
  <li>
   Experience in manual revision reviews and Service Bulletin updates.
  </li>
  <li>
   Familiarity with maintenance planning, engine disassembly, inspection, assembly, and testing processes.
  </li>
  <li>
   Regulatory &amp; Compliance Knowledge
  </li>
  <li>
   Strong understanding of Maintenance Organization Exposition (MOE), Engineering Procedure Manuals (EPMs), and Standard Operating Procedures (SOPs).
  </li>
  <li>
   Experience in ensuring regulatory compliance with airworthiness requirements and OEM standards.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills &amp; Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   3 years of industry experience, with at least 2 years in Technical Support or an equivalent role.
  </li>
  <li>
   Extensive knowledge of engine maintenance, workscoping, and job instruction authoring.
  </li>
  <li>
   Thorough understanding of OEM guidelines, Airworthiness regulations, and industry standards.
  </li>
  <li>
   Experience in reviewing, preparing, and approving workscopes, Service Bulletins, and Airworthiness Directives.
  </li>
  <li>
   Proficiency in Technical Documentation, including task card preparation and customization.
  </li>
  <li>
   Experience with ERP systems (IFS or similar) for task card management and shop floor planning.
  </li>
  <li>
   Strong troubleshooting skills and experience coordinating with OEMs for technical support.
  </li>
  <li>
   Knowledge of repair processes, tooling, and modification implementation.
  </li>
  <li>
   Bachelor&rsquo;s degree (or higher) in Aeronautical, Avionics, Mechanical, or Electrical Engineering.
  </li>
  <li>
   Aircraft Maintenance Engineering License with a minimum of 5 years of experience in relevant roles.
  </li>
 </ul>
 <p>
 </p>
</div>


Technical Shop Support Officer

INSPIRE BUILDERS GENERAL CONTRACTING COMPANY

<p>Job Title: Customer Support Officer (CSO) &ndash; GPS &amp; TelematicsJob Summary</p><p>The Customer Support Officer (CSO) is responsible for providing technical and operational support for GPS tracking and telematics solutions. The role involves monitoring vehicle data, assisting customers with system usage, troubleshooting issues, and ensuring accurate reporting and service delivery.</p><p>Key Responsibilities</p><ul><li>Monitor GPS tracking systems and telematics dashboards in real time</li><li>Provide customer support for GPS devices, software platforms, and mobile applications</li><li>Troubleshoot issues related to GPS tracking, connectivity, sensors, and vehicle data</li><li>Assist customers with installation guidance, configuration, and system usage</li><li>Generate and explain reports (fuel usage, route history, speed, idling, alerts, etc.)</li><li>Handle customer queries via phone, email, or ticketing systems</li><li>Coordinate with technical teams for device repairs, replacements, or escalations</li><li>Maintain accurate records of customer interactions and system issues</li><li>Ensure compliance with company procedures and data accuracy standards</li><li>Support fleet operations by responding to alerts (geofencing, overspeed, panic, etc.)</li></ul><p>Required Skills &amp; Knowledge</p><ul><li>Strong knowledge of <b>GPS tracking systems and telematics solutions</b></li><li>Understanding of vehicle data (speed, fuel, mileage, engine status, CAN data, etc.)</li><li>Familiarity with GPS devices, SIM connectivity, and tracking software</li><li>Basic technical troubleshooting skills</li><li>Good communication and customer-handling skills</li><li>Ability to interpret data and prepare reports</li><li>Proficiency in MS Excel and basic computer applications</li></ul><p>Job Type: Full-time</p><p>Pay: Rs100,000.00 - Rs130,000.00 per month</p><p>Work Location: In person</p>

<p>We are currently seeking a skilled Desktop Support Officer (Fresh or 1-2 years) experience to join our dynamic team and provide technical assistance to our employees.</p><p><b>Job Summary:</b> As a Desktop Support Officer, you will be responsible for providing technical support and assistance to end-users within the organization. You will troubleshoot and resolve hardware, software, and network issues, ensuring minimal disruption to daily operations. Additionally, you will participate in the deployment, configuration, and maintenance of desktop systems and peripherals.</p><p><b>Responsibilities:</b></p><p>&middot; Provide technical support to end-users via phone, email, or in person.</p><p>&middot; Troubleshoot and resolve hardware and software issues on desktops, laptops, printers, and other peripherals.</p><p>&middot; Install, configure, and maintain operating systems, software applications, and security patches.</p><p>&middot; Set up and configure new desktop and laptop computers for employees.</p><p>&middot; Manage user accounts, permissions, and access rights.</p><p>&middot; Collaborate with other IT teams to escalate and resolve complex technical issues.</p><p>&middot; Document and maintain records of support requests, resolutions, and configurations.</p><p>&middot; Assist in the implementation of IT projects and initiatives.</p><p>&middot; Conduct training sessions for end-users on IT-related topics.</p><p>&middot; Stay updated on emerging technologies and best practices in desktop support.</p><p><b>Requirements:</b></p><p>&middot; Bachelor&rsquo;s degree in Computer Science, Information Technology.</p><p>&middot; Proven experience as a Desktop Support Officer or similar role.</p><p>&middot; Proficiency in troubleshooting desktop hardware, software, and networking issues.</p><p>&middot; Strong knowledge of Windows and others operating systems.</p><p>&middot; Experience with Active Directory, Exchange, and Office 365 administration.</p><p>&middot; Excellent communication and interpersonal skills.</p><p>&middot; Ability to work independently and collaboratively in a fast-paced environment.</p><p>&middot; Strong problem-solving and analytical skills.</p><p>&middot; IT certifications are a plus.</p><p><b>Benefits:</b></p><p>Competitive salary commensurate with experience.</p><p>Health insurance plans.</p><p>Retirement savings plan with employer match.</p><p>Paid time off and holidays.</p><p>Professional development opportunities.</p><p>Friendly and supportive work environment.</p><p>BSCS in IT, Computer Science</p><p>Salary: Rs 40,000.00 - Rs 45,000.00 per month</p><p>Job Types: Full-time, Contract, Internship, Fresher<br/>Contract length: 60 months</p><p>Pay: Rs40,000.00 - Rs45,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Work Location: In person</p>

IT Officer for Network and Desktop Support

Faisal Movers Express

<p><b>Job Advertisement: IT Officer &ndash; Faisal Movers Logistic Cell</b></p><p><b>Location: </b> Ghaggar (visits to other locations as per requirement).<br/><b>Department:</b> IT</p><p><b>Job Summary:</b><br/>Faisal Movers Logistic Cell is seeking a skilled and proactive <b>IT Officer</b> to manage day-to-day technical operations, ensure smooth network connectivity, and provide timely support across multiple company locations. The ideal candidate will have hands-on experience in troubleshooting networking, hardware, and system-related issues.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage and monitor company-wide networking and internet connectivity.</li><li>Maintain CCTV Equipments and make sure everything is working as intended.</li><li>Overlooking and Troubleshooting attendance machines installed at locations.</li><li>Diagnose and resolve hardware, software, and printer-related issues.</li><li>Perform regular maintenance and system backups to ensure data integrity.</li><li>Visit company branches and operational sites to troubleshoot and resolve IT issues.</li><li>Maintain IT asset records, including systems, routers, and networking devices.</li><li>Support ERP and internal software users as needed.</li><li>Coordinate with vendors for IT equipment repair and procurement.</li></ul><p><b>Requirements:</b></p><ul><li><b>Education:</b> Minimum Bachelor&rsquo;s degree in IT, Computer Science, or related field.</li><li><b>Experience:</b> 2&ndash;4 years of relevant experience in IT support or network management (experience in logistics or transport sector preferred).</li><li><b>Skills:</b></li><li>Strong knowledge of networking, LAN/WAN, routers, and switches.</li><li>Good understanding of Windows and Office software.</li><li>Ability to travel and provide on-site support when required.</li><li>Excellent problem-solving and communication skills.</li></ul><p>Job Type: Full-time</p><p>Pay: Up to Rs60,000.00 per month</p><p>Work Location: In person</p>

IT Officer

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