technical support professional

Applied Materials

<div>Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips &ndash; the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world &ndash; like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$96,000.00 - $132,000.00
Location:
Home / Mobile,OR-001
You&rsquo;ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible&mdash;while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We&rsquo;re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
TSEs provide technical support remotely, and on site, to FSO personnel for highly complex problems involving equipment malfunction, on wafer issues, and performance enhancement programs where first-line product support was unable to isolate or fix a problem. Using advanced troubleshooting methodologies, they establish success criteria, develop comprehensive action plans, analyze and compile findings, perform root cause analysis and support FSO repair activities through escalation closure.
This req specifically addresses OPWI Platforms &ndash; both legacy and new tools Worldwide and specifically in North America.
Key Responsibilities:<ul><li>
Support multiple technical escalations, resolve with focus on time to resolution and quality of work</li><li>
Attend customer field issues meetings with FSO, collaborate with BU engineers</li><li>
Recommend best practices to improve products, processes, or services.</li><li>
Publishing Technical Lessons Learned, troubleshooting guides, technical (ET) papers, etc.</li><li>
Provide on-site coaching to FSO</li><li>
Provide Alpha and Beta Site support</li><li>
Support NPI development early in the product life cycle, and at key customer sites</li><li>
Support BU DFx (Design for Service / Install) projects</li><li>
Create, or collaborate in creation of, innovative advanced trouble shooting tools</li></ul>
Business Expertise:
Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.
Leadership:
Provides coaching to colleagues with less experience; may lead small projects with manageable risks and resource requirements.
Problem Solving:
Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information and data.
Impact:
Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies.
Interpersonal Skills:
Explains difficult or sensitive information; works to build consensus. Manage difficult situations in stressful environments.
Qualifications<ul><li>
Education: Bachelor&rsquo;s degree or equivalent in technical field</li><li>
Skills:
<ul><li>Ability to work independently and as part of a team</li><li>
Strong organizational and time management skills</li><li>
Excellent interpersonal and communication skills</li><li>
Ability to handle stressful situations and effectively manage difficult problems</li><li>
Familiar with suite of Microsoft Apps, and internal ones such as SAP, VSPI, and ARK</li></ul></li><li>
Certifications: Enlight / UVision certification preferred</li><li>
Languages: English (written and verbal)</li><li>
Years of Experience: +3 years of experience with Applied Materials (preferably on OPWI tools listed above) products or similar</li><li>
Work Experience: Minimum +3 years of semiconductor fab experience</li></ul>
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 50% of the Time
Relocation Eligible:
No
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.</div>

Technical Support Engineer (TSE) - PDC OPWI

Kadan Teknoloji LLC

Kadan Teknoloji LLC is a professional technology services company headquartered in Al Wakrah, Qatar. We specialize in delivering IT support, infrastructure management, and digital solutions that empower organizations to achieve efficiency, security, and sustainable growth. Our mission is to combine expertise, responsiveness, and innovation to ensure seamless technology operations and client satisfaction.Position Overview We are seeking an IT Support Specialist to provide technical assistance, troubleshoot IT issues, and ensure smooth operation of systems and networks. This role requires a proactive professional with strong technical knowledge, problem-solving skills, and the ability to deliver timely support to employees and clients. The IT Support Specialist will play a key role in maintaining Kadan Teknoloji LLC&rsquo;s reputation for excellence in IT services.Key Responsibilities<ul><li>Provide first-line technical support for hardware, software, and network issues.</li><li>Install, configure, and maintain IT systems and applications.</li><li>Troubleshoot and resolve technical problems in a timely manner.</li><li>Document support requests, incidents, and resolutions.</li><li>Collaborate with IT teams to implement upgrades and improvements.</li><li>Ensure compliance with Qatar&rsquo;s IT regulations and company policies.</li><li>Support audits, reviews, and internal assessments related to IT operations.</li><li>Deliver training and guidance to staff on IT tools and best practices.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of experience in IT support or technical assistance.</li><li>Strong knowledge of operating systems, networks, and troubleshooting processes.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Proficiency in MS Office Suite, IT support tools, and ticketing systems.</li><li>Certifications such as CompTIA, Microsoft, or Cisco are an advantage.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunity to grow within a dynamic Qatar-based IT company.</li><li>Professional development and career advancement opportunities.</li><li>A collaborative and innovation-driven work environment.</li></ul>How to Apply Interested applicants may send their CV and cover letter via Indeed or directly to the company&rsquo;s recruitment team, highlighting their experience in IT support and achievements in managing technical operations.Pay: Up to QAR640,000.00 per yearWork Location: In person

IT Support Specialist

Solar2SK LLC

OverviewWe are seeking an energetic and highly organized Office Manager to oversee daily administrative operations and ensure the smooth functioning of a multi-company business environment. This role is critical in supporting both administrative and operational functions, with a strong emphasis on advanced computer skills, technical problem-solving, and technical documentation development.The ideal candidate will be highly tech-savvy, capable of managing systems, troubleshooting issues, and producing professional technical and engineering documentation, while also handling shipping, logistics, and material coordination. This position is ideal for someone who thrives in a fast-paced environment and can bridge the gap between office management, technical systems, and documentation workflows.ResponsibilitiesAdministrative &amp; Multi-Company Coordination<ul><li>Manage front desk operations, including greeting visitors, answering multi-line phone systems, and directing calls with professional phone etiquette</li><li>Oversee calendar management and scheduling using Google Workspace, Microsoft Office, and related tools</li><li>Coordinate administrative activities across multiple affiliated companies, ensuring organization and efficiency</li><li>Handle data entry, document management, and proofreading with high accuracy across multiple entities</li><li>Support bookkeeping activities using QuickBooks or similar accounting software</li></ul>Technical &amp; Computer Systems (HIGH PRIORITY)<ul><li>Manage and maintain digital workflows, file systems, and cloud platforms (Google Drive, SharePoint, Dropbox, etc.)</li><li>Troubleshoot day-to-day computer, software, and system issues independently</li><li>Set up and maintain computers, printers, and office technology</li><li>Work extensively in Excel/Google Sheets for data tracking, reporting, and analysis (formulas, structured data, etc.)</li><li>Assist with process automation and system improvements to increase efficiency</li><li>Manage large volumes of digital data across multiple companies</li><li>Support onboarding and management of tools such as CRM systems, project management platforms, and contractor systems (e.g., Upwork)</li></ul>Technical Documentation &amp; Engineering Support (HIGH PRIORITY)<ul><li>Create, edit, and maintain professional technical documentation using Microsoft Word and related tools</li><li>Develop and update engineering-related documents, including specifications, procedures, reports, and compliance documentation</li><li>Format documents to high professional standards, including proper structure, tables, headers/footers, and consistency</li><li>Convert, compile, and generate high-quality PDF documents from Word, Excel, and other formats</li><li>Ensure all documentation is accurate, well-organized, and version-controlled across multiple companies</li><li>Assist in preparing documentation for certifications, regulatory filings, internal processes, and project deliverables</li><li>Maintain organized digital libraries of all technical and operational documents</li><li>Support leadership and engineering teams in drafting, editing, and finalizing documentation</li></ul>Operations, Shipping &amp; Logistics<ul><li>Manage shipping and receiving operations, including preparing shipments, tracking deliveries, and coordinating with carriers</li><li>Maintain inventory tracking systems for equipment, materials, and office supplies</li><li>Coordinate procurement and restocking across multiple companies</li><li>Assist with material preparation, packaging, and staging for projects or job sites</li><li>Work with vendors and suppliers to ensure timely delivery and accuracy</li></ul>Production &amp; Coordination Support<ul><li>Assist with light material production coordination, including organizing components and tracking parts</li><li>Maintain labeling, documentation, and organization of materials</li><li>Support project coordination by tracking materials, timelines, and readiness</li></ul>General Office Support<ul><li>Coordinate office supplies and maintenance requests</li><li>Provide customer support via phone and email</li><li>Assist with clerical tasks, reporting, correspondence, and personal assistant duties</li><li>Identify opportunities to improve workflows using technology</li></ul>Experience<ul><li>Proven office management or administrative experience, preferably across multiple companies or business units</li><li>Strong technical/computer skills are REQUIRED, including:</li><li>Advanced Microsoft Word (document formatting, templates, structured documents)</li><li>Microsoft Excel / Google Sheets (data tracking and reporting)</li><li>Google Workspace and cloud file systems</li><li>Demonstrated experience creating technical documentation, engineering documents, and professional PDFs</li><li>Ability to format and produce high-quality, client- and investor-ready documents</li><li>Experience troubleshooting basic IT/software issues independently</li><li>Familiarity with QuickBooks or similar accounting software</li><li>Experience with shipping/logistics, inventory tracking, or operations coordination preferred</li><li>Strong attention to detail and organizational skills</li><li>Ability to handle both technical documentation work and hands-on operational tasks</li><li>Bilingual abilities are a plus</li><li>Strong problem-solving mindset and ability to learn new systems quickly</li></ul>ClosingJoin a fast-growing, multi-company organization where your technical skills, documentation expertise, and operational capabilities will play a critical role in driving efficiency and supporting growth. This role is ideal for someone who enjoys working with computers, producing high-quality documentation, and contributing across both administrative and technical functions.Pay: $85,000.00 - $105,000.00 per yearWork Location: Hybrid remote in Murphy, TX 75094

Office Manager

Servitec SRL Qatar

Job Title: Technical Services DirectorCompany: Servitec SRL Qatar Location: Old Airport Road, Doha, Qatar Salary: QAR 38,500 per monthJob OverviewServitec SRL Qatar is seeking an experienced and results-driven Technical Services Director to lead and oversee all technical service operations. This role is ideal for a senior professional with strong expertise in technical management, service delivery, and operational optimization.The Technical Services Director will be responsible for managing technical teams, ensuring service excellence, and driving continuous improvement across all technical operations.Key Responsibilities<ul><li>Lead and manage technical services operations and service delivery teams.</li><li>Develop and implement strategies to improve service efficiency and quality.</li><li>Oversee technical support, maintenance, and project execution activities.</li><li>Monitor performance metrics and implement process improvements.</li><li>Ensure compliance with technical standards, safety regulations, and company policies.</li><li>Collaborate with cross-functional teams to support operational objectives.</li><li>Manage budgets, resources, and vendor relationships.</li><li>Provide strategic recommendations to enhance technical capabilities.</li><li>Mentor and develop technical teams to achieve high performance.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Engineering, Information Technology, or related field.</li><li>Proven experience in technical services management or related leadership roles.</li><li>Strong knowledge of service operations, systems, and technical processes.</li><li>Excellent leadership, analytical, and problem-solving skills.</li><li>Strong communication and stakeholder management abilities.</li></ul>What We Offer<ul><li>Competitive salary of QAR 38,500 per month</li><li>Leadership role with operational impact</li><li>Professional and collaborative work environment</li><li>Opportunities for career growth and development</li></ul>Servitec SRL Qatar is an equal opportunity employer.نوع الوظيفة: دوام كاملالراتب المدفوع: QAR٣٨٬٥٠٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Technical Services Director

Live Support Ltd

We Are Hiring: Technical Customer Support Executive (Live Chat)Shift Timing: 1:00 PM &ndash; 9:00 PM Salary: PKR 65,000 &ndash; 75,000 (depending on experience) Location: Gulberg II, LahoreJob Description: We are looking for a motivated and detail-oriented Technical Customer Support Executive to join our team. The selected candidate will be responsible for handling customer queries through live chat, providing timely technical assistance, and ensuring a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a basic understanding of technical systems and troubleshooting.Key Responsibilities:<ul><li>Respond to customer inquiries via live chat in a professional and timely manner</li><li>Identify customer issues and provide accurate technical solutions</li><li>Troubleshoot basic technical problems and guide customers step-by-step</li><li>Escalate complex issues to the relevant department when necessary</li><li>Maintain proper records of customer interactions and issues</li><li>Ensure customer satisfaction by delivering quality support</li><li>Stay updated with company products, services, and policies</li></ul>Requirements:<ul><li>Minimum Intermediate or Bachelor&rsquo;s degree preferred</li><li>Strong written communication skills (English)</li><li>Basic technical knowledge (software, internet, or related systems)</li><li>Ability to multitask and handle multiple chats simultaneously</li><li>Prior experience in customer support or call center is an advantage</li><li>Good problem-solving and analytical skills</li><li>Ability to work in a team environment</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Professional work environment</li><li>Opportunities for growth and career development</li><li>Training and skill development</li></ul>How to Apply: Interested candidates can send their CV via WhatsApp at 0300-7449588Job Type: Full-timePay: Rs65,000.00 - Rs75,000.00 per monthWork Location: In person

Technical Customer Support (Live Chat)

Master Works

<div>
 We are seeking a
 
 Business Analyst experienced in IT and AI projects
 
 to act as the key link between business stakeholders and technical delivery teams. The role focuses on
 
 business understanding, analytics translation, data readiness, business validation of AI models, and deployment alignment
 
 , ensuring that AI and digital solutions deliver measurable business value.
 
 
 The Business Analyst will work closely with
 
 Project Managers, Product Owners, Data Scientists, AI Engineers, and Stakeholders
 
 , following an
 
 iterative, analytics-driven delivery approach
 
 aligned with industry best practices.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Business Understanding
 </li>
 <li>
 Engage stakeholders to identify business objectives, scope, success criteria, KPIs, and use-case goals.
 </li>
 <li>
 Document business requirements and expected outcomes in structured BRDs.
 </li>
 <li>
 Identify stakeholders, decision owners, and approval authorities.
 </li>
 <li>
 Support scope definition, change management, and business risk identification.
 </li>
 <li>
 Analytics &amp; AI Approach
 </li>
 <li>
 Translate business needs into clear analytical and AI requirements.
 </li>
 <li>
 Collaborate with technical teams to define the appropriate analytics or AI approach (e.g., predictive analytics, NLP, computer vision, automation).
 </li>
 <li>
 Define assumptions, constraints, dependencies, and success metrics.
 </li>
 <li>
 Ensure alignment between business expectations and technical feasibility.
 </li>
 <li>
 Data Understanding
 </li>
 <li>
 Identify required data sources (internal, external, structured, unstructured).
 </li>
 <li>
 Validate data relevance, availability, quality, and ownership.
 </li>
 <li>
 Highlight data gaps, risks, governance, privacy, and compliance concerns.
 </li>
 <li>
 Support early data feasibility and readiness assessments.
 </li>
 <li>
 Data Preparation (Business Rules)
 </li>
 <li>
 Define business rules for data cleansing, transformation, labeling, and aggregation.
 </li>
 <li>
 Validate data readiness for analytics and AI modeling.
 </li>
 <li>
 Review data samples and annotated datasets from a business perspective.
 </li>
 <li>
 Coordinate with data teams to ensure alignment with use-case objectives.
 </li>
 <li>
 Modeling (Business Validation)
 </li>
 <li>
 Review AI and analytics outputs from a business and KPI perspective.
 </li>
 <li>
 Validate that model results meet business success criteria, not only technical accuracy.
 </li>
 <li>
 Support UAT activities, scenario validation, and exception handling.
 </li>
 <li>
 Provide structured feedback for model refinement and optimization.
 </li>
 <li>
 Deployment &amp; Adoption
 </li>
 <li>
 Support deployment readiness by validating business workflows and operational impact.
 </li>
 <li>
 Ensure AI outputs are usable, interpretable, and aligned with end-user needs.
 </li>
 <li>
 Assist in defining acceptance criteria, user guidelines, and handover documentation.
 </li>
 <li>
 Support post-deployment monitoring and business value realization.
 
 
 </li>
 </ul>
 
 Key Deliverables
 
 
 
 <ul>
 <li>
 Business Requirement Documents (BRDs)
 </li>
 <li>
 AI / Analytics Use-Case Definitions
 </li>
 <li>
 Data Requirement &amp; Data Readiness Assessments
 </li>
 <li>
 Business Rules for Data Preparation
 </li>
 <li>
 UAT Scenarios and Acceptance Criteria
 </li>
 <li>
 Business Validation &amp; Deployment Support Reports
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 3+ years as a Business Analyst in IT, AI, or data-driven projects.
 </li>
 <li>
 Hands-on experience working with technical and analytics teams.
 </li>
 <li>
 Strong understanding of AI / analytics project lifecycles.
 
 
 </li>
 </ul>
 
 Language Requirements
 
 
 
 <ul>
 <li>
 Strong Arabic language skills (spoken and written) - mandatory.
 </li>
 <li>
 Strong English language skills (spoken and written) - mandatory.
 </li>
 <li>
 Ability to prepare bilingual documentation and lead discussions in both languages.
 
 
 </li>
 </ul>
 
 Technical &amp; Business Skills
 
 
 
 <ul>
 <li>
 Strong requirements gathering and documentation skills.
 </li>
 <li>
 Ability to translate complex business needs into structured analytical requirements.
 </li>
 <li>
 Experience with KPIs, dashboards, and data-driven decision-making.
 </li>
 <li>
 Excellent stakeholder communication and facilitation skills.
 
 
 </li>
 </ul>
 
 Professional Certifications
 
 
 
 
 Required / Highly Preferred
 
 
 
 <ul>
 <li>
 CBAP - Certified Business Analysis Professional (IIBA)
 </li>
 <li>
 CCBA - Certification of Competency in Business Analysis (IIBA)
 </li>
 <li>
 PMI-PBA - Professional in Business Analysis (PMI)
 
 
 </li>
 </ul>
 
 AI, Data &amp; Analytics (Strong Advantage)
 
 
 
 <ul>
 <li>
 CPMAI - Certified Professional in Managing AI
 </li>
 <li>
 IBM Data Analyst Professional Certificate
 </li>
 <li>
 Google Data Analytics Professional Certificate
 
 
 </li>
 </ul>
 
 Agile &amp; Delivery Frameworks (Preferred)
 
 
 
 <ul>
 <li>
 ICAgile Certified Professional - Business Analysis (ICP-BA)
 </li>
 <li>
 SAFe&reg; Business Analyst (SAFe BA)
 </li>
 <li>
 Certified Scrum Product Owner (CSPO)
 </li>
 <li>
 PMI-ACP (Agile Certified Practitioner)
 
 
 </li>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Strong analytical and critical-thinking skills
 </li>
 <li>
 Business-value-driven mindset
 </li>
 <li>
 High attention to detail
 </li>
 <li>
 Ability to challenge assumptions constructively
 </li>
 <li>
 Strong communication and collaboration skills
 
 
 </li>
 </ul>
 
 Good to Have
 
 
 
 <ul>
 <li>
 Experience in government or regulated environments
 </li>
 <li>
 Familiarity with data governance and compliance standards
 </li>
 <li>
 Experience in AI, smart systems, or digital transformation programs
 </li>
 </ul>
</div>

Business Analyst - AI Projects

Hudson Manpower

<div><h3 class="jobSectionHeader">Job Overview</h3>
We are seeking a highly experienced Solar PV Expert / Technical Advisor to support large-scale renewable energy projects. The ideal candidate will provide technical leadership across project development, design evaluation, performance analysis, and risk assessment for utility-scale solar PV plants. This role requires strong expertise in solar technologies, engineering analysis, and financial/technical decision support.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Lead technical due diligence for utility-scale solar PV projects during development and execution phases</li><li>
Review and validate system design, engineering layouts, and single-line diagrams (SLDs)</li><li>
Conduct energy yield assessments and performance simulations using industry-standard tools</li><li>
Evaluate and recommend PV technologies, modules, inverters, and balance-of-system (BOS) components</li><li>
Perform risk assessment and technical advisory for investment and EPC decisions</li><li>
Support project teams in design optimization and cost-performance balancing</li><li>
Analyze and benchmark LCOE (Levelized Cost of Energy) and project feasibility</li><li>
Provide expert input on contractor technical submissions and vendor evaluations</li><li>
Collaborate with cross-functional teams including EPC, procurement, and project finance</li><li>
Ensure compliance with international solar standards and best engineering practices</li></ul><h3 class="jobSectionHeader"> 
Required Qualifications</h3><ul><li>
Bachelor&rsquo;s / Master&rsquo;s degree in Renewable Energy / Electrical Engineering or related field</li><li>
12&ndash;20 years of total professional experience</li><li>
Minimum 8&ndash;15 years in utility-scale Solar PV projects</li></ul><h3 class="jobSectionHeader"> 

Technical Skills</h3><ul><li>
PV design &amp; simulation tools: PVsyst, Helioscope, HOMER Pro, MATLAB</li><li>
Strong understanding of solar PV system design, grid integration, and performance modeling</li><li>
Knowledge of energy modeling, shading analysis, and system optimization</li><li>
Understanding of financial modeling and LCOE analysis</li></ul><h3 class="jobSectionHeader"> 

Certifications (Preferred)</h3><ul><li>
NABCEP Certification</li><li>
PMP (Project Management Professional)</li><li>
Chartered Engineer (CEng)</li></ul><h3 class="jobSectionHeader"> 

Key Competencies</h3><ul><li>
Strong analytical and strategic thinking</li><li>
Ability to evaluate large-scale renewable energy investments</li><li>
Excellent understanding of technical and financial trade-offs</li><li>
Strong communication and stakeholder management skills</li><li>
Decision-making in high-value infrastructure projects</li></ul></div>

Solar PV Expert / Technical Advisor | Saudi Arabia

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