technical support professional

Trendyol Group

<div>
 
 
 About the Team
 
 
 
 At Trendyol Tech, our mission is to create a positive impact in our ecosystem by enabling commerce through technology.
 
 
 We solve complex problems with data, creativity, and agility &mdash; always driven by real outcomes. With a culture built on learning, collaboration, and ownership, we grow together while building what&rsquo;s next.
 
 
 
 
 
 
 About the Role
 
 
 
 As a Technical Support Professional at Trendyol, you will ensure seamless technology experiences by supporting our C-suite and end users with timely, reliable solutions. You will manage and maintain operating systems, applications, networks, and devices while troubleshooting issues across Windows, Mac, and mobile platforms. Leveraging your expertise in Microsoft Server products, networking, and collaboration tools, you will play a critical role in keeping our systems secure and efficient. With your problem-solving skills and customer-focused mindset, you will help drive uninterrupted business operations in a fast-paced, 24/7 environment.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Responding to ad-hoc technical support requests coming from
 
 C-suite
 
 </li>
 <li>
 Providing, configuring, backing up end user and connected systems, and developing them to provide uninterrupted service
 </li>
 <li>
 Installing and managing operating systems and applications
 </li>
 <li>
 Providing support to end users regarding computer maintenance, repair and malfunctions
 </li>
 <li>
 Preferably have knowledge/experience in the installation/support of mobile devices
 </li>
 <li>
 Able to work 24/7 in shifts
 </li>
 <li>
 Experienced in Microsoft Server products and Basic Networking
 </li>
 <li>
 Having strong planning, organizational and problem-solving skills.
 </li>
 </ul>
 
 
 
 
 
 Expected Qualifications
 
 
 <ul>
 <li>
 Bachelors degree in related fields
 </li>
 <li>
 Good command of both written and spoken English
 </li>
 <li>
 In depth experience in trouble shooting on Mac OS and Windows devices.
 </li>
 <li>
 Network knowledge
 </li>
 <li>
 Mobile devices knowledge
 </li>
 <li>
 Printer knowledge
 </li>
 <li>
 Experience with remote support tools and techniques
 </li>
 <li>
 Experience in messaging and collaboration tools support
 </li>
 <li>
 Experience in remote support tools and techniques
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 
 - Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
 
 
 - Customisable FlexBenefits budget: Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.
 
 
 - Well-being support: Access to location-based in-house doctors, as well as psychologist and dietitian support, and HPV vaccination provision.
 
 
 - Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
 
 
 - Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.
 
 
 - A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
 
 
 - Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
 
 
 - Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.
 
 
 
 
 
 
 Take the Next Step
 
 
 
 If this role excites you, apply today, we look forward to taking the next step with you.
 
 
 Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.
 
</div>

Technical Support Professionals

Accenture

Project Role : Infra Tech Support Practitioner 
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
 
Must have skills : Generative AI 
Good to have skills : NA 
Minimum 12 year(s) of experience is required 
Educational Qualification : 15 years full time education 
 
We are seeking a highly skilled Full Stack AI Developer with hands-on experience in designing and implementing advanced AI-driven solutions. The ideal candidate will have expertise in multi-agent orchestration, cloud-based AI services, and end-to-end application development. This role requires a strong foundation in artificial intelligence, data engineering, and cloud deployment using Microsoft Azure technologies. Key Responsibilities AI Solution Development: Design, build, and deploy multi-agent orchestration systems leveraging Microsoft Azure OpenAI and AI Foundry. Implement Retrieval-Augmented Generation (RAG) pipelines using vector databases for optimized AI performance. Data Engineering &amp; Integration: Develop and manage Azure Data Factory or Fabric Data Flow pipelines for data ingestion, transformation, and orchestration. Integrate structured and unstructured data sources for AI-driven applications. Application Development: Build and maintain full-stack applications (front-end and back-end) that integrate AI services. Develop Azure Logic Apps for workflow automation and system integration. Cloud Deployment &amp; Optimization: Deploy and scale AI solutions on Azure Cloud ensuring security, performance, and cost efficiency. Implement monitoring, logging, and CI/CD pipelines for AI applications. Required Skills &amp; Qualifications Technical Expertise: Proficiency in Microsoft Azure services: Azure OpenAI, AI Foundry, Data Factory/Fabric, Logic Apps. Strong experience with vector databases (e.g., Pinecone, Weaviate, Chroma) and RAG implementation. Hands-on experience in multi-agent orchestration frameworks (e.g., LangChain, Semantic Kernel, AutoGen). Programming &amp; Full-Stack Skills: Proficiency in Python, JavaScript/TypeScript, and frameworks like React, Node.js, or .NET. Experience with RESTful APIs, GraphQL, and microservices architecture. AI &amp; Data Engineering: Knowledge of LLM fine-tuning, prompt engineering, and AI model integration. Strong understanding of ETL pipelines, data modeling, and data governance. Other Requirements: Familiarity with DevOps practices, CI/CD pipelines, and containerization (Docker, Kubernetes). Excellent problem-solving skills and ability to work in an agile environment. Preferred Qualifications Experience with Azure Cognitive Services and AI security best practices. Exposure to MLOps and model lifecycle management. Prior experience in enterprise-scale AI deployments
 
15 years full time education

Infra Tech Support Practitioner

ANKA ENERJİ

<div>
 Teknik Personel &ndash; ANKA GRUP
 
 
 Konum: Alanya / Antalya
 
 &Ccedil;al&inodot;&scedil;ma &Scedil;ekli: Tam Zamanl&inodot;
 
 Deneyim: En az 2 y&inodot;l
 
 Sekt&ouml;r: Enerji, G&inodot;da
 
 
 Pozisyon Hakk&inodot;nda
 
 
 ANKA GRUP olarak enerji ve &uuml;retim alanlar&inodot;nda faaliyet g&ouml;steren, yenilik&ccedil;i ve dinamik bir ekibiz.
 
 Montaj, kurulum, bak&inodot;m ve onar&inodot;m s&uuml;re&ccedil;lerinde aktif rol &uuml;stlenecek; bir Teknik Personel ar&inodot;yoruz.
 
 
 Sorumluluklar
 
 
 - Elektrik, mekanik veya montaj s&uuml;re&ccedil;lerinde g&ouml;rev almak
 
 
 - Sahada montaj, kurulum ve devreye alma &ccedil;al&inodot;&scedil;malar&inodot;na destek vermek
 
 
 - &Uuml;retim tesisi genelinde bak&inodot;m, onar&inodot;m ve ar&inodot;za giderme i&scedil;lemlerini y&uuml;r&uuml;tmek
 
 
 - Gerekli durumlarda &uuml;retim tesislerimizde teknik destek sa&gbreve;lamak
 
 
 - Planl&inodot; bak&inodot;m s&uuml;re&ccedil;lerine kat&inodot;lmak
 
 
 Aranan Nitelikler
 
 
 - Elektrik, mekatronik, makine veya benzeri teknik alanlarda e&gbreve;itimli
 
 
 - Elektrik tesisat&inodot;, montaj ve saha kurulum konular&inodot;nda deneyimli
 
 
 - Elektrikli ara&ccedil; &scedil;arj istasyonlar&inodot; ve GES konusunda bilgi sahibi veya bu alanlarda deneyimli
 
 
 - Ar&inodot;za tespiti, bak&inodot;m ve onar&inodot;m s&uuml;re&ccedil;lerine h&acirc;kim
 
 
 - Tercihen so&gbreve;uk hava deposu sistemleri hakk&inodot;nda bilgi sahibi
 
 
 - Seyahat engeli bulunmayan, disiplinli, dikkatli ve ekip &ccedil;al&inodot;&scedil;mas&inodot;na yatk&inodot;n
 
 
 Neden ANKA GRUP?
 
 
 - Enerji ve &uuml;retim sekt&ouml;rlerinde b&uuml;y&uuml;yen bir organizasyonda &ccedil;al&inodot;&scedil;ma f&inodot;rsat&inodot;
 
 
 - Yenilik&ccedil;i projelerde aktif rol alma imk&acirc;n&inodot;
 
 
 - G&uuml;&ccedil;l&uuml; ekip ruhu, modern &ccedil;al&inodot;&scedil;ma ortam&inodot;
 
 
 - S&uuml;rekli geli&scedil;im ve kariyer ilerleme f&inodot;rsat&inodot;
 
 
 📩 Ba&scedil;vurular a&scedil;a&gbreve;&inodot;daki mail adresinden kabul edilecektir.
 
 
 📧 Ba&scedil;vurular: genelkoordinator@ankagrupenerji.com.tr
</div>

Teknik Destek Personeli

Esri

<div>Overview

A Technical Consultant will work directly with customers to support and implement ArcGIS enterprise systems through integrated support and premium support activities. A Technical Consultant will work closely with enterprise customers to establish technical solutions, provide ongoing support, and help customers maximize their investment in GIS technology. This role focuses on technical troubleshooting, system administration, and customer success through hands-on enterprise system support. The position requires strong customer-facing skills and the ability to learn quickly while supporting complex enterprise implementations.

Join a team that is dedicated to fulfilling deep technical missions and providing tailored solutions that enhance customer experience and drive long term success across diverse industries and customer environments.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Redlands, CA area for this position.

Responsibilities
<ul>
<li>Provide technical support and guidance for ArcGIS Enterprise implementations and ongoing system administration for enterprise customers</li>
<li>Support integrated support and premium support programs by troubleshooting complex technical issues and providing customer-facing technical consultation</li>
<li>Work directly with enterprise geodatabases, including configuration, optimization, and troubleshooting across various database platforms</li>
<li>Assist customers with ArcGIS Enterprise system requirements, design recommendations, and implementation best practices</li>
<li>De-escalate technical support situations and translate complex technical concepts into clear, understandable solutions for customers</li>
<li>Collaborate with internal technical teams and support organizations to resolve customer issues and improve service delivery</li>
<li>Participate in customer onboarding activities and provide technical guidance during system setup and configuration</li>
<li>Support Linux-based system administration tasks and provide foundational system-level support</li>
<li>Learn and adapt quickly to new technologies and support methodologies as customer needs evolve</li>
<li>Document technical solutions and contribute to knowledge base for team and customer benefit</li>
<li>Act as a resource for colleagues and provide technical mentorship on enterprise system implementations</li>
</ul>
Requirements
<ul>
<li>5+ years of professional experience in GIS technical support, system administration, or technical consulting</li>
<li>3+ years of professional experience with ArcGIS Enterprise architecture, configuration, and administration</li>
<li>Proven experience working with enterprise geodatabases and database administration concepts</li>
<li>Demonstrated ability to troubleshoot complex technical issues and provide customer-facing technical support</li>
<li>Strong customer service and communication skills with ability to de-escalate challenging technical situations</li>
<li>Proven ability to learn new technologies quickly and adapt to evolving customer requirements</li>
<li>Experience supporting enterprise-level customers and understanding of enterprise IT environments</li>
<li>US citizenship</li>
<li>Bachelor's in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field</li>
</ul>
Recommended Qualifications
<ul>
<li>Foundational Linux system administration experience</li>
<li>Previous experience in technical support organizations, particularly GIS or enterprise software support</li>
<li>Python scripting experience for automation and system administration tasks</li>
<li>Experience with cloud-based enterprise systems and hybrid deployments</li>
<li>Background supporting federal, state, or local government customers</li>
<li>Knowledge of system performance optimization and troubleshooting methodologies</li>
<li>Master's in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field</li>
</ul>
#LI-MN1

#LI-HYBRID<div>
The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.

If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.</div></div>

Technical Consultant – Integrated Support

Missan IT Solutions

Job Title: Level 1 Desktop Support Engineer (with Sales Background) Location: UAE Job Type: Full-TimeJob Summary:We are looking for a proactive and customer-oriented Level 1 Desktop Support Engineer with a strong technical foundation and a background in sales or customer engagement. The ideal candidate will provide first-level IT support to end-users while identifying opportunities to enhance customer satisfaction, promote IT solutions, and support business growth through their sales acumen.Key Responsibilities:Technical Support:<ul><li>Provide first-level technical support for hardware, software, and network-related issues.</li><li>Troubleshoot and resolve desktop, laptop, printer, and peripheral device problems.</li><li>Install, configure, and maintain operating systems, applications, and user accounts.</li><li>Respond promptly to support tickets, calls, and emails in a professional manner.</li><li>Escalate unresolved technical issues to Level 2/3 support teams when necessary.</li><li>Maintain accurate documentation of issues, troubleshooting steps, and resolutions.</li></ul>Sales &amp; Customer Engagement:<ul><li>Understand client requirements and recommend suitable IT products or services.</li><li>Collaborate with the sales team to provide technical pre-sales support and product demonstrations.</li><li>Identify potential upselling or cross-selling opportunities during support interactions.</li><li>Build and maintain positive client relationships to ensure customer satisfaction and retention.</li><li>Work closely with the sales and account management teams to support business development initiatives.</li></ul>Qualifications:<ul><li>Diploma or Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>1&ndash;2 years of experience in desktop support, IT helpdesk, or similar technical roles.</li><li>Prior sales or customer-facing experience is highly desirable.</li><li>Strong working knowledge of Windows OS, Microsoft Office Suite, and basic networking concepts.</li><li>Excellent communication, interpersonal, and problem-solving skills.</li><li>Ability to multitask and manage priorities in a fast-paced environment.</li></ul>Preferred Skills:<ul><li>Familiarity with ticketing systems (e.g., ServiceNow, Zendesk).</li><li>Basic understanding of IT products, licensing, and networking.</li><li>Experience using remote support tools.</li><li>Sales certifications or training will be an added advantage.</li></ul>What We Offer:<ul><li>Competitive salary and benefits package.</li><li>Clear career growth opportunities across technical and sales career tracks.</li><li>A supportive and collaborative team environment.</li><li>Training and certification assistance to enhance professional development.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED5,000.00 per monthApplication Question(s):<ul><li>Do you have valid UAE driving license?</li><li>Do you have own car?</li></ul>Experience:<ul><li>IT Sales &amp; Technical: 1 year (Required)</li></ul>

Desktop Support Engineer - L1- (with sales background)

HRPSP - Your Strategic HR Partner

Now Hiring: Online Technical Support Engineer &ndash; LahoreA reputed telecom company is looking for a dedicated and tech-savvy professional to join our growing team as an Online Technical Support Engineer based in Wafaqi Colony, Lahore.Position: Online Technical Support EngineerLocation: Wafaqi Colony, LahoreJob Type: Full-timeRequirements:&#10004; Minimum Bachelor&rsquo;s degree (Required) &#10004; Fresh graduates or candidates with at least 4 months of relevant experience are encouraged to apply &#10004; Preferred: Minimum 1 year of experience in Online Technical Support &#10004; Expert in Flash Fiber network &#10004; Preference will be given to candidates having experience with competitor networksKey Responsibilities:Analyze and resolve customer complaints efficiently Conduct deep analysis of Flash Fiber key parameters to ensure top-quality network performance Collaborate with internal teams to maintain high service standardsSalary &amp; Benefits:Monthly Salary: Rs. 37,000 + Incentives up to Rs. 15,000 Medical Insurance coverage Excellent career growth opportunities in a reputed telecom organization Dynamic and supportive work environmentNote: Only candidates based in Lahore are eligible to apply.Apply Now! If you meet the above criteria and are ready to take on this exciting challenge, send your CV today and become a part of our professional team!Job Type: Full-timePay: From Rs37,000.00 per monthWork Location: In person

Technical Support Engineer

Bureau Veritas

<div><div><div><div><div><div>Long Description 2</div>
</div><div><div>Position Overview 
The PLM Business Analyst will be responsible for supporting and optimizing product lifecycle management processes, bridging the gap between business requirements and technical implementation. 
Key Responsibilities 
<ul><li>Analyze and document current PLM processes and workflows</li><li>Identify opportunities for process improvement and efficiency</li><li>Collaborate with cross-functional teams to define PLM system requirements</li><li>Support PLM software configuration and implementation</li><li>Develop and maintain PLM system documentation</li><li>Conduct user training and provide technical support</li></ul>
Required Qualifications 
<ul><li>Bachelor's degree in Business, Engineering, or related field</li><li>3-5 years of experience in PLM or product development environments</li><li>Strong analytical and problem-solving skills</li><li>Proficiency in PLM software (e.g., ARAS, Teamcenter, PTC Windchill)</li><li>Excellent communication and presentation skills</li></ul>
Technical Skills 
<ul><li>PLM software implementation</li><li>Process mapping</li><li>Data analysis</li><li>Microsoft Office Suite</li><li>Basic understanding of product development cycles</li></ul>
Preferred Certifications 
<ul><li>PLM Professional Certification</li><li>SCRUM Master</li><li>Business Analysis Professional Certification</li></ul>
Competencies 
<ul><li>Strategic thinking</li><li>Collaborative approach</li><li>Attention to detail</li><li>Adaptability</li><li>Technical acumen</li></ul></div></div></div><div><div><div>
Long Description 3</div>
</div></div><div></div><div><div><div>Long Description 4</div></div></div></div></div></div><div></div>

PLM Business Analyst

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