technical support representative

SUTA Construction Equipment & Machinery Spare Parts Trading

<ul><li>Lead and supervise a team of technicians in the diagnosis, repair, and overhaul of heavy construction equipment, including excavator, loaders, dozers, and specially, concrete pumps.</li><li>Perform root cause analysis for complex mechanical and hydraulic.</li><li>Develop and implement robust preventive maintenance programs to minimize downtime and extended equipment life cycles.</li><li>Concrete pump specialization.</li><li>Provide experience technical support for concrete pump systems, including troubleshooting issues related to hydraulic circuits, pumping mechanisms. (e.g., Putzmeister, Schwing, Sany, CIFA.</li><li>Oversee the calibration, and testing of concrete pumps ensure optimal performance, adherence to manufacturer specifications, and safety standards.</li><li>Maintain accurate and detailed report records of all maintenance and and repair activities including service reports and parts consumption.</li><li>Prepare regular performance report on equipment reliability, maintenance costs,a nd workshop efficiency.</li><li>Comminucate effectively with clients, suppliers and internal departments regarding technical issues, repair progress, and proposed solutions.</li></ul>REQUIRED QUALIFICATIONS:<ul><li>Minimum of 1-2 years experience in the maintenance and repair of concrete pumps.</li><li>Strong understanding of hydraulic, pneumatic, electrical, and complex mechanical systems found in heavy equipment.</li><li>Proficiency in reading and interpreting technical manuals, schematics, and diagnostic fault codes.</li><li>Strong leadership, team management, and mentoring capabilities.</li><li>Excellent verbal and written communication skills in English.</li></ul>Job Type: Full-timePay: From AED5,000.00 per monthLicense/Certification:<ul><li>Driving License (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Technical Support Representative

Barracuda Networks

<div><div>Job ID 26-287</div><div></div><div>
Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.</div><div>
</div><div>
We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.</div><div>
</div><div>
Envision yourself at Barracuda!</div><div>
Barracuda Networks is currently looking for highly motivated and excited computer and networking technicians, to provide quality support of our superb networking and security products. This role will be an entry-level front-line facing position where you will understand, document, and troubleshoot the customers' product support issues over email, phone, and chat mediums. This position will work within a team and will be reported to a Tech Support Manager.</div><div>
</div><div>
What you&rsquo;ll be working on</div><ul><li>
Create, revise and publish internal and public facing product solutions.</li><li>
Interface with customers at a high volume to solve their issues.</li><li>
Develop your skills in network and security products through on-going training.</li><li>
Document, escalate and follow through with product bugs and/or issues.</li></ul><div>
What you bring to the role</div><ul><li>
Associates degree in IT, relevant training (CCNA cert/CompTIA/Cisco etc.) or equivalent experience.</li><li>
A customer centric focus - you always aim to make the customer happy.</li><li>
Strong troubleshooting/problem resolution skills.</li><li>
Basic networking or server experience - technical understanding of servers and networking technologies such as TCP/IP, Routing, DHCP.</li><li>
Ability to learn and adapt to quickly changing circumstances, direction and strategy.</li><li>
Experience in any of the scripting languages such as Bash, Shell, Perl, Python.</li></ul><div>
What you&rsquo;ll get from us</div><div>
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility &ndash; there are many opportunities for cross training and the ability to define your next career step within Barracuda. We support employees who want to explore other areas of interest.</div><div>
</div><ul><li>
Equity, in the form of non-qualifying options</li><li>
High-quality health benefits</li><li>
Retirement Plan with employer match</li><li>
Career-growth opportunities</li><li>
Flexible Time Off and Paid Time Off benefits</li><li>
Volunteer opportunities</li></ul><div>
</div><div>
#LI-Hybrid</div></div>

99 Technologies

Job Title: Customer Support Representative (Technical)Company: 99technologies Pvt Ltd.Location: Bahria Town, Islamabad (Near GT Road)Date Posted: 20 August 2025Job Description:99 Technologies is hiring a Customer Support Representative (Technical) to manage customer queries and provide after-sales support for our computer sales business. The role requires solid knowledge of computer hardware and IT products, with the ability to assist customers in troubleshooting, warranty claims, and after-sales services. We are seeking someone who is customer-focused, tech-savvy, and efficient in multitasking.Key Responsibilities:Provide after-sales support for computer systems, components, and accessories.Address customer inquiries via phone, email, and chat in a professional manner.Troubleshoot hardware/software issues and guide customers towards solutions.Coordinate warranty, service, and repair cases as required.Share product knowledge and assist customers in choosing suitable solutions.Maintain accurate customer records, service logs, and issue tracking.Ensure high levels of customer satisfaction by handling complaints empathetically.Essential Skills:Excellent communication and interpersonal skills.Strong knowledge of computer hardware (laptops, desktops, components, peripherals).Problem-solving ability for both technical and customer-related issues.Familiarity with CRM systems and service management tools.Ability to adapt quickly and handle multiple cases efficiently.Strong time management and attention to detail.Experience:Minimum 2 years of experience in Customer/Technical Support (preferably in IT or computer hardware industry).Job Type: Full-time, On-siteShift Timing: Night shift (7:00 PM &ndash; 4:00 AM)Work Location: In personJob Type: Full-timeExperience:<ul><li>Technical Support : 2 years (Preferred)</li></ul>Work Location: In personJob Type: Full-timeWork Location: In person

Customer Support Representative (Technical )

Logon Broadband Pvt Ltd

Customer Support Representative (CSR) ISP IndustryLocation: KarachiCompany: Logon BroadbandJob Summary:As a Customer Support Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide excellent customer support to ensure our customers have the best possible experience with our services. Your role is crucial in maintaining our reputation for outstanding customer care.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Troubleshoot and resolve technical issues related to internet connectivity and services.Provide ISP service information to customers.Document and update customer records accurately in our software.Collaborate with other departments to ensure customer issues are resolved efficiently.Follow up with customers to ensure their issues have been resolved to their satisfaction.Listen client's complain and assigned to the technicians available to troubleshoot timely and professionally.Qualifications:High school diploma or equivalent; some college coursework preferred.Previous customer service experience, preferably in the ISP or telecommunications industry.Strong communication skills, both verbal and written.Excellent problem-solving abilities and attention to detail.Proficiency with computer systems and basic technical troubleshooting.Availability to work flexible hours, including evenings, night shifts, weekends, and holidays.We offer a competitive salary and a supportive work environment that encourages professional growth and development. As a Customer Support Representative (CSR) ISP Industry, you will have the opportunity to learn from experienced professionals and gain valuable industry knowledge.To apply, please submit your resume, cover letter, and any relevant certifications tocareers@lbi.net.pk by 15th September, 2025.Only shortlisted candidates will be contacted for interviews.Job Type: Full-timeSalary: Rs30,000.00 - Rs35,000.00 per monthJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Support Representative (CSR) ISP Industry

Gateway Systems

Company DescriptionGateway Systems is a global leader in software development and IT solutions, specializing in complex software projects and digital transformation. Our solutions span various sectors, including fleet management, GPS tracking, and comprehensive IT services. Our flagship product,Role DescriptionThis is a full-time on-site role in Kar&#257;chi for a Customer Support Representative at Gateway Systems. The Customer Support Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, effective communication, providing top-notch customer service, and troubleshooting any issues that may arise.Qualifications<ul><li>Graduation or above.</li><li>Proven experience in data analysis, preferably within a monitoring and evaluation framework.</li><li>Proficiency in Ms. Excel and similar tools for data manipulation and analysis.</li><li>Familiarity with web portal management and adeptness in interpreting data.</li><li>Strong problem-solving skills with acute attention to detail.</li><li>Excellent communication skills and ability to collaborate across teams.</li><li>Prior 2 years' experience in customer support or related roles is preferred.</li><li>The ability to communicate technical information in a simple manner &amp; Collaborative mindset</li><li>Support day-to-day operations by leveraging modern digital tools and platforms, including Google Workspace, Microsoft Outlook, and other CRM / cloud-based systems awareness.</li></ul>Perks &amp; Benefits:<ul><li>Market Competitive Salary</li><li>Lunch provided</li></ul>Why Join Us:<ul><li>Opportunity to contribute to cutting-edge technology supporting a critical public service.</li><li>Collaborative and dynamic work environment conducive to professional growth.</li><li>Competitive salary and comprehensive benefits package</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs65,000.00 per monthWork Location: In personJob Type: Full-timePay: Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>customer service: 1 year (Preferred)</li></ul>Work Location: In person

Management Trainee Officer

Zones

<div>Description 
 
 
Company Overview: 
 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
The Customer Service Representative will be responsible for answering incoming customer telephone calls, emails, and ZAC cases regarding post-sales issues, either with a solution, verification of defective product and/or referral to the manufacturer. 
What you&rsquo;ll do as the Customer Service Representative
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Maintain performance standards of telephone, email, and ZAC cases support set by Customer Service Supervisor</li><li>
Research each customer&rsquo;s problem to ensure customer satisfaction.</li><li>
Call back customers who left messages during scheduled callback times.</li><li>
Track each customer call with entries into ZAC.</li><li>
Document and track calls and follow up with notes.</li><li>
Increase technical knowledge, troubleshooting and customer service skills through self-paced training and workshop participation.</li><li>
Assist with other projects as necessary.</li></ul>
What will you bring to the team:
REQUIRED EXPERIENCE:<ul><li>
Complete Bachelor&rsquo;s Degree</li><li>
Excellent customer service skills, positive attitude and accessories, logical troubleshooting skills, comfortable in a fast paced &amp; dynamic environment</li><li>
Previous experience w/telephone customer service</li><li>
Excellent customer service skills</li><li>
Excellent typing and writing skills.</li><li>
Basic CRM knowledge</li><li>
Logical troubleshooting and organizational skills</li></ul> 
Zones offers a comprehensive Benefits package
 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Job timings: 8:00 PM to 05:00 AM (Pk time)</div>

Customer Service Representative

Alpha CX

Job Title: Customer Support Representative (Onsite) (Tech support)Location:<ul><li>Onsite &#65288;Grand Square Mall Firdous Market Road, Center Point, Gulberg 3, Lahore&#65289;</li></ul>Job Type: Full-timeSalary: 100k ( Based on Experience )More details about Alpha&#65306;Join the Alpha CX Team and Redefine Customer Service Excellence!Are you passionate about delivering exceptional customer experiences? Do you thrive in a remote work environment with flexibility and growth opportunities? If so, Alpha CX is looking for YOU to be part of our dynamic team!About Us:At Alpha CX, we are committed to being a leader in providing world-class customer service solutions to clients across industries. Joining us means becoming part of a mission-driven organization that values innovation, collaboration, and excellence.Your Role:As a Technical Service Representative, you will:<ul><li>Be the trusted voice of Alpha CX, assisting customers via phone, email, and chat.</li><li>Handle inquiries, resolve complaints, and deliver fast and accurate solutions.</li><li>Provide detailed information about our products and services with professionalism.</li><li>Maintain and update customer records while safeguarding their confidentiality.</li><li>Work closely with internal teams to resolve issues and improve the customer journey.</li><li>Follow company policies to ensure consistent and high-quality service delivery.</li></ul>What We&rsquo;re Looking For:We&rsquo;re seeking team members who have:<ul><li>Fluency in English (both written and spoken).</li><li>Previous Technical Support experience ( mandatory).</li><li>Bachelor degree( mandatory).</li><li>Outstanding communication and interpersonal skills.</li><li>Self-discipline and the ability to work independently in a remote setting.</li><li>Familiarity with technology and customer service tools.</li></ul>Why Join Alpha CX?Here&rsquo;s what we offer:<ul><li>Competitive Salary &ndash; Reflecting your experience and dedication.</li><li>Flexible Work Hours &ndash; Designed to balance your work and personal life.</li><li>Professional Growth &ndash; Access to learning opportunities and career advancement.</li><li>Supportive Team Culture &ndash; Be part of a community that values collaboration and innovation</li></ul>How to Apply:Ready to make a difference? Here&rsquo;s how:Apply only through this link: https://lnkd.in/g3BCDxcuAt Alpha CX, we believe in empowering our team to create remarkable customer experiences. Join us today and be part of our journey to redefine customer service excellence!Job Type: Full-timePay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Support Representative (Tech Support) ( 100K PKR -Onsite )

Search 10000+ Technical support representative jobs near you this September. New roles added regularly across leading industries. Apply today.

10000 technical support representative jobs NEAR_ME

Technical Support Representative

Technical Support Representative

Customer Support Representative (Technical )

Customer Support Representative (CSR) ISP Industry

Management Trainee Officer

Customer Service Representative

Customer Support Representative (Tech Support) ( 100K PKR -Onsite )