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Motive

<div><div><p><b>Who we are:</b></p>
<p>
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.</p>
<p>
Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.</p>
<p>
Visit gomotive.com to learn more.</p></div><div><div><br>
</div>
<h3 class="jobSectionHeader"><b>About the Role:</b></h3>
<p>
As a Technical Support Specialist, you will serve as the main point of contact for issues and questions about Motive. You will not only be responsible for providing world-class assistance via calls and emails, but will also have the opportunity to define Motive's support processes and work with our team to develop and scale the Technical Support function.</p>
</div>
<h3 class="jobSectionHeader"><b>What You'll Do:</b></h3>
<ul><li>Email, Chat and Voice Support - Answer inbound inquiries coming through Motive's support hotline, live chat feature or support email address during Pacific Standard Time business hours</li>
<li>Customer Service Analysis - collect customer support requests and bugs and relay findings to the product and engineering teams to address these issues</li>
<li>System Evaluation - valuate our existing tools and work with engineering to develop tools to enable this function to scale</li>
</ul><h3 class="jobSectionHeader"><b>What We're Looking For:</b></h3>
<ul><li>Natural instinct to empathize with users</li>
<li>Strong analytical skills</li>
<li>Excellent verbal and written communications skills</li>
<li>Native or bilingual spoken and written English skills</li>
<li>Comfortable with rotational shifts</li>
<li>Internet requirement of at least 30 Mbps wired internet connection</li>
</ul>
<p>Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.</p><div><p><i>
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.</i></p>
<p><i>
Please review our Candidate Privacy Notice </i><i>here</i><i>.</i></p>
<p><i>
UK Candidate Privacy Notice </i><i>here</i><i>.</i></p>
<p><i>
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. </i><i>It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.</i></p>
<p>
#LI-Remote</p></div></div>

Technical Support Specialist

PremierBPO

<div></div><div><div><div><div><div><div><p>We are seeking an IT Support Specialist with solid technological base and excellent communication skills. This role is responsible for providing technical support, troubleshooting, and maintenance of hardware, software, networks, and cloud systems. The IT Support Specialist will ensure seamless IT operations, manage helpdesk tickets, and support users across the organization.</p>
</div><div><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2></div><div><ul>
<li>Respond to and resolve IT helpdesk tickets related to hardware, software, and network issues.</li>
<li>Provide technical assistance and support for Microsoft 365 (Office 365) applications and user accounts.</li>
<li>Troubleshoot VPN access, and remote desktop issues.</li>
<li>Install, configure, and maintain desktop systems, laptops, printers, and other IT equipment.</li>
<li>Assist in maintaining and monitoring cloud environments such as AWS or Azure.</li>
<li>Ensure system security through access controls, backups, and regular software updates.</li>
<li>Collaborate with vendors and other IT team members for advanced troubleshooting or procurement needs.</li>
<li>Document technical issues, resolutions, and standard operating procedures.</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div><div><ul>
<li>Bachelor's degree in computer science.</li>
<li>2+ years of experience in IT support, helpdesk, or technical support role.</li>
<li>Hands-on experience with Microsoft 365, Active Directory, and Windows operating systems.</li>
<li>Knowledge of cloud services such as AWS or Azure and VPN configuration.</li>
<li>Understanding of network protocols, routers, switches, and firewalls (basic level).</li>
<li>Strong problem-solving and communication skills.</li>
<li>Handson with ticketing systems (e.g., Zendesk, ManageEngine ITMS).</li>
<li>Any relevant Vendor Certification will be a plus.</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Certifications</b></h2></div><div><p>
Relevant Certifications like below will be a plus:</p>
<ul>
<li>Microsoft 365 Certified: Fundamentals (MS-900, AZ-900)</li>
<li>Microsoft Certified: Azure Administrator Associate (AZ-104)</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Soft Skills</b></h2></div><div><ul>
<li>Good English communication skills.</li>
<li>Ability to work as a team player.</li>
<li>Continuous learner with a growth mindset.</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Location &amp; Reporting</b></h2></div><div><ul>
<li>Location: Pakistan (On-Site)</li>
<li>Reports To: IT Manager</li>
</ul></div><div><h2 class="jobSectionHeader"><b>What We Offer</b></h2></div><div><ul>
<li>Market-competitive salary</li>
<li>Career growth opportunities</li>
<li>Learning &amp; development programs</li>
<li>On-the-job training</li>
<li>Medical Coverage (IPD)</li>
<li>Life Insurance</li>
<li>Paid Leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement)</li>
<li>Provident Fund</li>
<li>Employee Old Age Benefits (EOBI)</li>
<li>Employee engagement &amp; wellness initiatives</li>
</ul>
</div><div><p><b>Location: </b>NASTP, Lahore</p></div></div></div></div></div></div><div></div>

IT Support Specialist

Premier NX

<div>
 Position Summary:
 <br/>
 <br/>
 We are seeking an IT Support Specialist with solid technological base and excellent communication skills. This role is responsible for providing technical support, troubleshooting, and maintenance of hardware, software, networks, and cloud systems. The IT Support Specialist will ensure seamless IT operations, manage helpdesk tickets, and support users across the organization.
 <br/>
 <br/>
 Key Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Respond to and resolve IT helpdesk tickets related to hardware, software, and network issues.
  </li>
  <li>
   Provide technical assistance and support for Microsoft 365 (Office 365) applications and user accounts.
  </li>
  <li>
   Troubleshoot VPN access, and remote desktop issues.
  </li>
  <li>
   Install, configure, and maintain desktop systems, laptops, printers, and other IT equipment.
  </li>
  <li>
   Assist in maintaining and monitoring cloud environments such as AWS or Azure.
  </li>
  <li>
   Ensure system security through access controls, backups, and regular software updates.
  </li>
  <li>
   Collaborate with vendors and other IT team members for advanced troubleshooting or procurement needs.
  </li>
  <li>
   Document technical issues, resolutions, and standard operating procedures.
  </li>
  <li>
   Bachelors degree in computer science.
  </li>
  <li>
   2+ years of experience in IT support, helpdesk, or technical support role.
  </li>
  <li>
   Hands-on experience with Microsoft 365, Active Directory, and Windows operating systems.
  </li>
  <li>
   Knowledge of cloud services such as AWS or Azure and VPN configuration.
  </li>
  <li>
   Understanding of network protocols, routers, switches, and firewalls (basic level).
  </li>
  <li>
   Strong problem-solving and communication skills.
  </li>
  <li>
   Handson with ticketing systems (e.g., Zendesk, ManageEngine ITMS).
  </li>
  <li>
   Any relevant Vendor Certification will be a plus.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Experience
  <br/>
  <br/>
 </strong>
 Certifications:
 <br/>
 <br/>
 Relevant Certifications like below will be a plus:
 <br/>
 <br/>
 <ul>
  <li>
   Microsoft 365 Certified: Fundamentals (MS-900, AZ-900)
  </li>
  <li>
   Microsoft Certified: Azure Administrator Associate (AZ-104)
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Soft Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Good English communication skills.
  </li>
  <li>
   Ability to work as a team player.
  </li>
  <li>
   Continuous learner with a growth mindset.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Location &amp; Reporting:
 <br/>
 <br/>
 Location: NASTP, Cantt Lahore.
 <br/>
 <br/>
 Reports To: IT Manager
 <br/>
 <br/>
 What we offer:
 <br/>
 <br/>
 <ul>
  <li>
   Market-competitive salary
  </li>
  <li>
   Career growth opportunities
  </li>
  <li>
   Learning &amp; development programs
  </li>
  <li>
   On-the-job training
  </li>
  <li>
   Medical Coverage (IPD)
  </li>
  <li>
   Life Insurance
  </li>
  <li>
   Paid Leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement)
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Old Age Benefits (EOBI)
  </li>
  <li>
   Employee engagement &amp; wellness initiatives
   <br/>
  </li>
 </ul>
</div>


HRPSP - Your Strategic HR Partner

<p><b>We&rsquo;re Hiring: Linux Support Specialist &ndash; Level 1</b></p><p><b>Location:</b> Lahore<br/><b>Salary:</b> PKR 125,000 &ndash; 150,000<br/><b>Industry:</b> IT / Telecom</p><p>Are you passionate about Linux systems, server management, and providing top-notch technical support? We're looking for an experienced and dedicated <b>Linux Support Specialist &ndash; Level 1</b> to join our team in Lahore.</p><p><b>Key Responsibilities</b></p><ul><li>Manage &amp; monitor Linux and Windows Servers along with all system alarms/alerts.</li><li>Work with APIs and system integrations.</li><li>Handle VAS nodes such as <b>SMSC, SMS Gateway, USSD, MMS, SMPP</b>, etc.</li><li>Oversee day-to-day operations of SMS NOC for customers/vendors.</li><li>Perform trace capturing, troubleshooting, and assist in building dashboards/solutions.</li><li>Prepare detailed technical reports identifying root causes of issues.</li><li>Work in rotating shifts with call-out responsibilities.</li><li>Execute service configuration and activation as per provisioning plans.</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li><b>5&ndash;6 years of relevant experience</b> in IT/Telecom/Mobile Networks.</li><li>Hands-on experience with programming languages: <b>.NET, PHP, Python</b>.</li><li>Strong knowledge of <b>MySQL, MS SQL Server</b> databases.</li><li>Excellent <b>spoken and written English</b> communication skills.</li><li><b>Bachelor&rsquo;s degree</b> required; <b>Master&rsquo;s preferred</b>.</li><li>Must have experience working on <b>International Campaigns</b>.</li></ul><p><b>Benefits</b></p><ul><li>Competitive Salary</li><li>Health Insurance</li><li>Gratuity</li><li>Subsidized Food</li><li>Subsidized Mobile Connection</li></ul><p>Job Type: Full-time</p><p>Pay: Rs125,000.00 - Rs150,000.00 per month</p><p>Work Location: In person</p>

Linux Support Specialist – Level 1

RepairDesk

<div>
 <p>
  <strong>
   Efani
  </strong>
  is a
  <em>
   secure mobile service provider
  </em>
  that&rsquo;s focused on cybersecurity. It&rsquo;s built to protect users from mobile-threats like
  <strong>
   SIM swap attacks
  </strong>
  , eavesdropping, identity tracking, and other security vulnerabilities.
 </p>
 <br/>
 <p>
  We use a &ldquo;mobile virtual network operator&rdquo; (MVNO) model, meaning they don&rsquo;t own the physical network towers; they lease infrastructure from big U.S. carriers (like AT&amp;T and Verizon) but layer their own security on top.
 </p>
 <br/>
 Tasks
 <br/>
 <p>
  We&rsquo;re looking for a Customer Support Specialist with an authentic American accent and a passion for delivering a high-touch client experience. You&rsquo;ll be the first point of contact for Efani customers and you will be answering calls, handling chats, resolving issues, and ensuring every client interaction reflects our reputation for reliability and security.
 </p>
 <br/>
 <p>
  This is a n
  <strong>
   on-sales role
  </strong>
  , focused on support, troubleshooting, and client satisfaction.
 </p>
 <br/>
 <ul>
  <br/>
  <li>
   Answer inbound calls, chats, and emails from Efani customers promptly and professionally.
  </li>
  <br/>
  <li>
   Assist clients with SIM activations, plan questions, billing inquiries, and troubleshooting.
  </li>
  <br/>
  <li>
   Maintain a calm, polite, and confident tone &mdash; always representing Efani&rsquo;s premium image.
  </li>
  <br/>
  <li>
   Accurately record customer interactions and resolutions in the CRM/support system.
  </li>
  <br/>
  <li>
   Escalate complex or technical issues to internal specialists when needed.
  </li>
  <br/>
  <li>
   Collaborate with the operations and engineering teams to improve customer experience.
  </li>
  <br/>
  <li>
   Follow scripts and SOPs, but also apply judgment to deliver empathetic, human support.
  </li>
  <br/>
 </ul>
 <br/>
 <p>
  <strong>
   KPIs / Success Metrics
  </strong>
 </p>
 <br/>
 <ul>
  <br/>
  <li>
   <strong>
    Average response &amp; resolution time
   </strong>
  </li>
  <br/>
  <li>
   <strong>
    Customer satisfaction (CSAT) or NPS score
   </strong>
  </li>
  <br/>
  <li>
   <strong>
    Call quality and professionalism ratings
   </strong>
  </li>
  <br/>
  <li>
   <strong>
    Adherence to support scripts and SOPs
   </strong>
  </li>
  <br/>
 </ul>
 <br/>
 Requirements
 <br/>
 <ul>
  <br/>
  <li>
   <strong>
    2&ndash;5 years in customer support or client success (telecom, fintech, or SaaS preferred).
   </strong>
  </li>
  <br/>
  <li>
   <strong>
    Fluent English with a
   </strong>
   <strong>
    <em>
     clear, neutral, or American accent
    </em>
   </strong>
   <strong>
    &mdash; tested during interview.
   </strong>
  </li>
  <br/>
  <li>
   <strong>
    Confident on the phone and able to de-escalate challenging situations.
   </strong>
  </li>
  <br/>
  <li>
   <strong>
    Comfortable using CRM or ticketing tools (HubSpot, Zendesk, Intercom, or similar).
   </strong>
  </li>
  <br/>
  <li>
   <strong>
    Excellent written communication for chat and email support.
   </strong>
  </li>
  <br/>
  <li>
   <strong>
    Stable internet, quiet workspace, and professional audio setup for call handling.
   </strong>
  </li>
 </ul>
</div>


Customer Support Specialist

Fazmec snc

<p>Mekex Innovation/Fazmec snc is an engineering company specialized in the supply of complete mechanical projects made according to customer specifications. The uniqueness of our work is based on the integration between engineering and mechanical design; Our team is able to follow every phase of development of a mechanical project, from preliminary studies, to workshop drawings, up to documentation related to new products.</p><p>Job Description: We are looking for a <b>Technical &amp; Digital Support Assistant</b> to manage IT systems, digital tools, and workflow automation in our Pakistan office, ensuring smooth day-to-day technical operations and seamless collaboration with our Italy headquarters.</p><p><b>Key Responsibilities</b></p><p><b>Hardware &amp; System Support</b></p><ul><li>Purchase, set up, and maintain computers, peripherals, and accessories.</li><li>Handle system upgrades, antivirus updates, and hardware troubleshooting.</li><li>Maintain an updated inventory of all company hardware and configurations.</li><li>Liaise with vendors for repairs, warranties, and new purchases.</li></ul><p><b>Software &amp; Tool Management</b></p><ul><li>Search, test, and evaluate open-source or licensed software for engineering use.</li><li>Install and configure software tools (SolidWorks, Inventor, CAD utilities, etc.).</li><li>Troubleshoot installation or performance issues.</li><li>Maintain documentation for installations, versions, and licenses.</li></ul><p><b>Microsoft 365 &amp; Power Automate</b></p><ul><li>Manage user accounts, passwords, and permissions.</li><li>Support daily collaboration through SharePoint, OneDrive, and Teams.</li><li>Develop simple <b>Power Automate workflows</b> to automate internal tasks (notifications, file handling, approvals, etc.).</li><li>Maintain a record of active automation flows and coordinate updates with the Italy team.</li></ul><p><b>Website &amp; Digital Support</b></p><ul><li>Update company website content (text, images, team updates, job posts, etc.).</li><li>Coordinate with the Italy team or external developers for website changes or improvements.</li><li>Ensure company contact, portfolio, and project pages remain current.</li><li>Support basic LinkedIn or digital posting tasks when required.</li></ul><p><b>Operations &amp; Coordination Support</b></p><ul><li>Assist in procurement of software, hardware, and online tools.</li><li>Maintain organized digital records of purchases, renewals, and warranties.</li><li>Help with new employee onboarding (system setup, email, and software access).</li><li>Maintain structure and naming consistency on shared drives and SharePoint.</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or a related field.</li><li>1&ndash;3 years of experience in IT or technical/digital support.</li><li>Strong understanding of Windows OS, installations, and troubleshooting.</li><li>Ability to find and evaluate open-source software solutions.</li><li>Basic understanding of website management (e.g., WordPress or CMS).</li><li>Good English communication and documentation skills.</li><li>Eagerness to learn <b>Microsoft Power Automate</b> for workflow automation.</li></ul><p><b>Preferred Skills:</b></p><ul><li>Experience with Hardware, Microsoft 365 Admin Center, SharePoint, or Power Automate.</li><li>Familiarity with CAD environments or license management.</li><li>Basic knowledge of HTML or content updates in WordPress.</li></ul><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Lahore Johar Town: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Work Location: In person</p>

AffinityVibez (Pvt) Ltd

<p><b>Hiring: IT &amp; Network Support Specialist (Night Shift)</b></p><p><b>Company:</b> Interact Global &ndash; a forward-thinking B2B solutions provider helping businesses scale through tech and strategy.<br/>We&rsquo;re looking for a <b>skilled IT &amp; Network Support Specialist</b> to keep our systems, servers, and network running smoothly.</p><p><b>What You&rsquo;ll Do:</b></p><ul><li>Troubleshoot and maintain Windows, Mac &amp; basic Linux systems</li><li>Manage Windows Server (Active Directory, file shares, user accounts)</li><li>Configure &amp; troubleshoot switches, routers, firewalls, and Wi-Fi</li><li>Handle IT support tickets and ensure timely issue resolution</li><li>Assist in network setup, cabling, and upgrades</li><li>Document IT processes &amp; create simple user guides</li><li>Experience with <b>Vicidial/VoIP</b> is a plus</li></ul><p><b>You Should Have:</b></p><ul><li>Solid understanding of TCP/IP, DNS, DHCP, LAN/WAN, and firewalls</li><li>Hands-on desktop support experience (hardware/software)</li><li>Familiarity with Linux basics (commands, package installs)</li><li>Knowledge of network security &amp; monitoring tools</li><li>Ability to explain tech issues clearly to non-tech users</li><li>Good multitasking and teamwork skills</li></ul><p><b>Job Details:</b></p><p><b>Location:</b> Wapda Town Phase 1, Lahore<br/><b>Shift:</b> 5:30 PM &ndash; 2:30 AM (Night)<br/><b>Schedule:</b> Monday &ndash; Friday (Weekends Off)</p><p><b>Perks &amp; Benefits:</b></p><ul><li>Competitive salary + planned increments</li><li>Paid holidays, annual, paternity, and bereavement leave</li><li>Supportive, career-focused culture</li></ul><p><b>Apply Now:</b> Send your CV to <b>naseem.akhter@interactglobals.com</b></p><p>Job Type: Full-time</p><p>Pay: Rs100,000.00 - Rs130,000.00 per month</p><p>Work Location: In person</p>

IT/Network Support Specialist

Explore 1626+ Technical support specialist in Lahore this November. Find roles across top companies and apply now to boost your career.

1626 technical support specialist jobs IN Lahore

Technical Support Specialist

IT Support Specialist

IT Support Specialist

Linux Support Specialist – Level 1

Customer Support Specialist

IT Support Specialist

IT/Network Support Specialist