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technical support specialist

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div>
The Division</div><div>
Jonas Software is the leading provider of enterprise management software solutions in 17 vertical industries. Within each vertical market, Jonas boasts a group of market-leading brands, all of which are respected and longstanding leaders within their own domain. Jonas is an operating group of Constellation Software Inc. (CSI) - publicly traded on the Toronto Stock Exchange under the ticker symbol CSU. Constellation Software Inc. acquires, maintains, supports and enhances software systems for life. This position is part of our Jonas Club ERP's global R&amp;D team. Worldwide over 2,200 clubs in more than 17 countries, with memberships ranging from 100 to 20,000, utilize the Jonas Club ERP Software to build and enrich member relationships, increase revenues, and decrease costs.</div><div>
Division Link: https://www.jonasclub.com/</div><div><br>
We&rsquo;re looking for an experienced and passionate Technical Support Specialist (Level 3 &ndash; Production Support / Developer) who thrives on solving complex problems, enjoys diving deep into technical challenges, and cares about delivering excellent service experiences.<br>
This role isn&rsquo;t just about fixing issues, it&rsquo;s about ownership, collaboration, and making sure our clients feel confident in the reliability of our Club Software products. You&rsquo;ll act as a bridge between clients, support teams, and developers, taking on escalated cases that require advanced troubleshooting, production support, and in some cases, developer-level problem-solving.<br>
If you&rsquo;re someone who likes being the &ldquo;go-to&rdquo; expert for tough technical cases and has a passion for helping clients succeed, this role is for you.</div><div></div><div>
Key Responsibilities:<br>
<ul><li>Advanced Customer Support &amp; Resolution:</li></ul>
Be the escalation point for complex client issues. Work through tough problems like server failures, application errors, database issues, and system performance challenges. Provide clear communication and timely solutions while keeping the client informed every step of the way.<br>
<ul><li>Production &amp; Technical Troubleshooting:</li></ul>
Act as Tier 3 support, handling production-level problems such as:<br>
o Application crashes<br>
o Network/server connectivity issues<br>
o Database query errors (SQL/MS SQL/MySQL)<br>
o Troubleshooting installs, upgrades, and activations<br>
o Diagnosing both common and &ldquo;out of the box&rdquo; errors<br>
Collaborate closely with developers when code-level fixes are required.</div><ul><li> Developer-Level Problem Solving:</li></ul>
Use your technical background to support debugging, log analysis, and performance tuning. Familiarity with scripting languages (C#, SQL scripting, PowerShell, etc.) will help you dig into root causes and resolve technical roadblocks.<br>
<ul><li>Cross-Team Collaboration:</li></ul>
Partner with Development, QA, Operations, and other business units to align on fixes, enhancements, and product stability. Share insights and patterns that help improve the overall product experience.<br>
<ul><li>Knowledge Sharing &amp; Client Guidance:</li></ul>
Empower clients to use our software effectively by offering best practice guidance and training when needed. Help them not only solve immediate issues but also optimize their long-term use of our solutions.<br>
<ul><li>Service Support &amp; Documentation:</li></ul>
Document technical solutions, contribute to internal knowledge bases, and maintain accurate records in the ticketing system. Make sure clients are never left guessing about their case status.<br>
<ul><li>Continuous Improvement:</li></ul>
Monitor recurring issues, analyze feedback, and suggest long-term fixes or product enhancements. Work proactively to reduce repeated escalations and increase customer satisfaction.<br>
<ul><li>Event &amp; Member Service Support:</li></ul>
Provide behind-the-scenes technical support for client events, ensuring systems run smoothly and members have seamless access to exclusive services.<div></div><div>
Skills &amp; Qualifications:<br>
<ul><li>Communication:</li></ul>
Excellent verbal and written English skills. Able to explain highly technical concepts to both technical and non-technical clients without jargon overload.<br>
<ul><li>Technical Proficiency:</li></ul>
Strong knowledge of:<br>
o SQL databases (MS SQL/MySQL)<br>
o Windows Server environments<br>
o Server/client application installations<br>
o Debugging and basic scripting/development (C#, PowerShell, or similar)</div><div>
Experience with Microsoft Azure and Virtual Server environments is a big plus.</div><div><br>
Experience:<br>
o 5+ years in a Tier 2/3 technical support or production support role (ideally with exposure to software development environments).<br>
o Experience in accounting-based applications, or industries like Golf Clubs, Hotels, or Hospitality is an asset.<br>
<ul><li>Mindset &amp; Soft Skills:</li></ul>
o Highly organized with strong multitasking skills.<br>
o Calm under pressure with the ability to troubleshoot in fast-paced situations.<br>
o Team player, but equally comfortable taking full ownership of issues.<br>
o Service-oriented with empathy and professionalism.</div><div></div><div>
Education:<br>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.<br>
Preferred Skills<br>
<ul><li>Basic understanding of accounting principles.</li><li>Familiarity with ticketing systems (Zendesk, JIRA, ServiceNow, or similar).</li><li>A proactive, curious mindset with the drive to learn new systems, tools, and business processes.</li></ul></div><div></div><div>
What You&rsquo;ll Bring<br>
<ul><li>A genuine passion for helping people through technology.</li><li>The ability to solve complex problems with both technical depth and customer empathy.</li><li>A collaborative spirit that thrives in cross-functional teamwork.</li><li>The discipline to manage multiple priorities while still delivering high-quality results.</li><li>A professional presence with a personal touch&mdash;clients should feel supported, not just &ldquo;handled.&rdquo;</li></ul></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Technical Support Specialist (Level 3 – Production Support / Developer)

Tossdown Technologies Pvt Ltd

<p><b>About Us</b></p><p>tossdown is a SaaS company offering e-commerce and digital marketing solutions tailored to the food industry. We work with food businesses to build e-commerce websites, mobile apps, and deliver impactful digital marketing strategies. Our mission is to help food brands grow by enhancing their online presence and driving sales growth.</p><p><b>Experience</b>: 1+ year</p><p><b>Job Description</b></p><ul><li>First point of contact for technical client inquiries</li><li>Handle customer inquiries and resolve technical issues related to the e-commerce platform</li><li>Troubleshoot and resolve software-related problems efficiently</li><li>Work closely with the development team to resolve technical issues</li><li>Manage support tickets using project management tools</li><li>Guide clients on using Tossdown&rsquo;s SAAS solutions effectively</li><li>Create and maintain technical documentation and tutorials for end users</li><li>Assist customers during onboarding and system updates/upgrades</li><li>Conduct regular training sessions with customers to enhance software usage</li><li>Collect technical feedback and share insights with product &amp; development teams</li><li>Maintain accurate records of interactions and resolutions</li><li>Support clients via email, phone, WhatsApp, and other messaging platforms</li></ul><p><b>Requirements</b></p><ul><li>Bachelor's degree in IT, Computer Science, or related field</li><li>Understanding of e-commerce platforms and software</li><li>Excellent verbal and written communication skills</li><li>Ability to explain complex technical issues in a simple manner</li><li>Experience with CRM systems and practices</li><li>Experience with ticket management software</li><li>Basic understanding of HTML and CSS</li></ul><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs85,000.00 per month</p><p>Work Location: In person</p>

Technical Customer Support Specialist

OutsourceNZ 

<p><b>Job Description</b></p><p>Looking for a talented <b>IT Support Specialist</b> to join their growing team! If you&rsquo;ve got hands-on experience with Windows environments, Active Directory, troubleshooting, and networking, this is a great opportunity to make a real impact.</p><p>---</p><p>Key Responsibilities:</p><ul><li>End-user support: Troubleshoot Windows machine issues, Wi-Fi connectivity, and basic hardware/software problems</li><li>System setup: Prepare and configure new Windows laptops, set up email accounts, and ensure security measures are in place</li><li>Network &amp; LAN support: Assist with LAN setup, basic networking tasks, and troubleshooting</li><li>Active Directory &amp; Domain Controller: Manage user accounts, group policies, and resolve technical issues</li><li>VDI support: Support end-users in Virtual Desktop Infrastructure (VDI) environments</li><li>Inventory management: Maintain IT equipment inventory and ensure everything is properly tracked</li><li>Security &amp; compliance: Help implement and maintain system security measures</li><li>Continuous improvement: Provide ideas for improving scalability, security, and cost-efficiency within the IT infrastructure</li></ul><p>---</p><p>Nice to Have:</p><ul><li>Linux skills and familiarity with cloud platforms (AWS, OCI)</li><li>Certifications like Microsoft Certified: Windows Server, or CCNA</li><li>A passion for system design, scalability, security, and cost management</li><li>A creative R\&amp;D mindset to improve existing setups</li></ul><p>---</p><p>Qualifications:</p><ul><li>2&ndash;5 years of experience in IT support (Windows OS, Active Directory, email setup, network troubleshooting, CCTV)</li><li>Bachelor's degree in Computer Science or a related field</li><li>Hands-on experience with VDI, inventory management, and basic networking</li><li>Strong communication and collaboration skills</li></ul><p>Interested? Please feel free to reach out to me directly with your updated resume, or you can email it to <b>jamal.ahmad@appifytech.com.</b></p><p>Job Type: Full-time</p><p>Pay: From Rs100,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you comfortable with an onsite job?</li></ul><p>Experience:</p><ul><li>End-user support: 3 years (Required)</li><li>System setup: 3 years (Required)</li><li>Network &amp; LAN support: 3 years (Required)</li><li>Active Directory &amp; Domain Controller: 3 years (Required)</li><li>Inventory management: 3 years (Required)</li><li>Security &amp; compliance: 3 years (Required)</li></ul><p>Location:</p><ul><li>Lahore (Required)</li></ul><p>Work Location: In person</p>

IT Support Specialist

Soliton Technologies

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are seeking a skilled and dedicated Client Support Specialist to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our applications, providing technical support, and delivering exceptional service to our clients. If you are passionate about technology and excel in problem-solving, we want to hear from you.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Application Monitoring: Regularly monitor and maintain application performance to ensure smooth and efficient operation.
  </li>
  <li>
   Technical Support: Provide first-line technical support for application-related issues, responding to user-reported problems via email, phone, or ticketing systems.
  </li>
  <li>
   Troubleshooting and Diagnosis: Analyze and troubleshoot application issues, diagnose root causes, and implement solutions or workarounds.
  </li>
  <li>
   Incident Management: Manage and prioritize support tickets, ensuring timely resolution and escalating critical issues to the appropriate teams when necessary.
  </li>
  <li>
   Collaboration: Work closely with developers, system administrators, and other IT professionals to address complex issues and implement improvements.
  </li>
  <li>
   Client Interaction: Serve as the primary contact for clients, addressing inquiries, concerns, and requests promptly and professionally.
  </li>
  <li>
   Issue Resolution: Identify and resolve client issues by troubleshooting problems, providing solutions, and escalating issues when necessary.
  </li>
  <li>
   Communication: Maintain clear and effective communication with clients through phone, email, and chat.
  </li>
  <li>
   Product Knowledge: Develop a deep understanding of our products and services to provide informed support and recommendations.
  </li>
  <li>
   Training: Provide training and guidance to clients on the use of our products or services, ensuring they have the resources needed for success.
  </li>
  <li>
   Reporting: Prepare and present reports on client support metrics, including common issues, resolution times, and client satisfaction levels.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven 2 years experience in client/application support or a related technical role.
  </li>
  <li>
   Healthcare experience will be preferred.
  </li>
  <li>
   Strong problem-solving skills and the ability to troubleshoot complex issues.
  </li>
  <li>
   Excellent communication skills, with the ability to interact professionally with clients and team members.
  </li>
  <li>
   Familiarity with incident management and ticketing systems.
  </li>
  <li>
   Ability to work collaboratively with developers, system administrators, and other IT professionals.
  </li>
  <li>
   Strong organizational skills, with the ability to manage and prioritize multiple support tickets.
  </li>
  <li>
   Willingness to develop a deep understanding of our products and services.
  </li>
  <li>
   Experience providing training and support to clients is a plus.
  </li>
  <li>
   A degree in Computer Science, Information Technology, or a related field is preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Shift Timings: Afternoon Shift, Evening Shift
  <br/>
  <br/>
 </strong>
 <strong>
  About Us:
 </strong>
 Persivia and Soliton Technologies are AI-powered HealthTech platform that enables providers, payers, and large health care International organizations to deliver personalized, value-based care. By integrating clinical and claims data, we deliver real-time insights that drive improved patient outcomes, clinical performance, and operational efficiency.
 <br/>
 <br/>
 Role Code:
 <strong>
  #ST25Q3CS
 </strong>
</div>


Client Support Specialist - US Healthcare

TCP Software

<div>
 <em>
  TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.
  <br/>
  <br/>
 </em>
 <strong>
  About TCP (TimeClock Plus):
  <br/>
  <br/>
 </strong>
 For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of Partner and PEOs and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. We recently embraced our new, refreshed brand which we feel fully embodies our commitment to innovation while also completing our first acquisition of Humanity, an industry-leading cloud-based scheduling platform. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.
 <br/>
 <br/>
 <strong>
  As a Partner Support Specialist, you will:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensures Partner and PEO Partner and PEO success and satisfaction in a friendly and courteous manner.
  </li>
  <li>
   Answering inbound calls from Partner and PEO Partner and PEOs.
  </li>
  <li>
   Making outbound calls to Partner and PEO Partner and PEOs.
  </li>
  <li>
   Use CRM software to track Partner and PEO cases and tickets until resolution.
  </li>
  <li>
   Maintains Partner and PEO records by updating account information.
  </li>
  <li>
   Maintains product knowledge to improve performance and skill set. Technicians'
  </li>
  <li>
   Meets or exceeds established performance requirements.
  </li>
  <li>
   Engages in Partner and PEO success and Partner and PEO advocacy.
  </li>
  <li>
   Assisting fellow team members and other departments.
  </li>
  <li>
   Contributes to team effort by ensuring the highest possible level of Partner and PEO satisfaction.
  </li>
  <li>
   Ability to diffuse escalated Partner and PEO situations through high-level problem solving.
  </li>
  <li>
   Ability to comprehend and diagnose Partner and PEOs' needs.
  </li>
  <li>
   Eligible for Email Support.
  </li>
  <li>
   Ability to work independently and follow directions related to your job with little follow-up by your supervisor.
  </li>
  <li>
   Other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school Diploma or equivalent.
  </li>
  <li>
   Bachelor's degree in Business, MIS or related field or equivalent experience preferred but not required.
  </li>
  <li>
   Met Technical and Behavioral competencies for Tier 2.
  </li>
  <li>
   Basic understanding of Partner Integrations and PEO industry
  </li>
  <li>
   Strong Partner and PEO service and support focus with a desire to consistently deliver high quality service.
  </li>
  <li>
   Strong oral and written communication skills.
  </li>
  <li>
   Ability to work in fast paced environment and multi-task               .
  </li>
  <li>
   Excellent judgment skills with ability to evaluate situation and provide immediate solutions.
  </li>
  <li>
   Completed and passed Product and Positional Training.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Prolonged periods sitting at a desk and working on a computer.
  </li>
  <li>
   Must be able to lift up to 15 pounds at times
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary
  </li>
  <li>
   PTO and Sick leaves
  </li>
  <li>
   In-Patient &amp; Out-Patient Health Insurance
  </li>
  <li>
   Provident Fund and EOBI
  </li>
  <li>
   The work/life set up you need to be successful
  </li>
  <li>
   A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skill set and create outstanding results
  </li>
  <li>
   The chance to make a genuine impact on the company's growth
  </li>
  <li>
   Plenty of challenging work and the opportunity to stretch yourself
  </li>
  <li>
   The opportunity to work with amazing talent in a fast-growing company that really values their team
  </li>
 </ul>
</div>


Partner Support Specialist

<div><p><i>TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.</i></p><p><b>
About TCP (TimeClock Plus):</b><br>
 For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of Partner and PEOs and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. We recently embraced our new, refreshed brand which we feel fully embodies our commitment to innovation while also completing our first acquisition of Humanity, an industry-leading cloud-based scheduling platform. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.</p><p><b>
As a Partner Support Specialist, you will:</b></p><ul>
<li>Ensures Partner and PEO Partner and PEO success and satisfaction in a friendly and courteous manner.</li>
<li>Answering inbound calls from Partner and PEO Partner and PEOs.</li>
<li>Making outbound calls to Partner and PEO Partner and PEOs.</li>
<li>Use CRM software to track Partner and PEO cases and tickets until resolution.</li>
<li>Maintains Partner and PEO records by updating account information.</li>
<li>Maintains product knowledge to improve performance and skill set. Technicians'</li>
<li>Meets or exceeds established performance requirements.</li>
<li>Engages in Partner and PEO success and Partner and PEO advocacy.</li>
<li>Assisting fellow team members and other departments.</li>
<li>Contributes to team effort by ensuring the highest possible level of Partner and PEO satisfaction.</li>
<li>Ability to diffuse escalated Partner and PEO situations through high-level problem solving.</li>
<li>Ability to comprehend and diagnose Partner and PEOs&rsquo; needs.</li>
<li>Eligible for Email Support.</li>
<li>Ability to work independently and follow directions related to your job with little follow-up by your supervisor.</li>
<li>Other duties as assigned.</li>
</ul><p><b>Requirements</b></p><ul>
<li>High school Diploma or equivalent.</li>
<li>Bachelor&rsquo;s degree in Business, MIS or related field or equivalent experience preferred but not required.</li>
<li>Met Technical and Behavioral competencies for Tier 2.</li>
<li>Basic understanding of Partner Integrations and PEO industry</li>
<li>Strong Partner and PEO service and support focus with a desire to consistently deliver high quality service.</li>
<li>Strong oral and written communication skills.</li>
<li>Ability to work in fast paced environment and multi-task .</li>
<li>Excellent judgment skills with ability to evaluate situation and provide immediate solutions.</li>
<li>Completed and passed Product and Positional Training.</li>
</ul><p><b>Physical Requirements:</b></p><ul>
<li>Prolonged periods sitting at a desk and working on a computer.</li>
<li>Must be able to lift up to 15 pounds at times.</li>
</ul><p><b>Benefits</b></p><ul>
<li>Competitive salary</li>
<li>PTO and Sick leaves</li>
<li>In-Patient &amp; Out-Patient Health Insurance</li>
<li>Provident Fund and EOBI</li>
<li>The work/life set up you need to be successful.</li>
<li>A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skill set and create outstanding results</li>
<li>The chance to make a genuine impact on the company&rsquo;s growth</li>
<li>Plenty of challenging work and the opportunity to stretch yourself</li>
<li>The opportunity to work with amazing talent in a fast-growing company that really values their team</li></ul></div>

Tkxel

<div>
 <p>
  The M-Lab Administrator is responsible for the overall operation, maintenance, and support of a maintenance lab. This includes hardware and software assistance. They ensure a safe, organized, and functional environment for all systems.
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
   <br/>
  </strong>
 </p>
 <p>
  &middot;       Perform routine cleaning, maintenance, and calibration of all equipment.
  <br/>
 </p>
 <p>
  &middot;       Troubleshoot and repair hardware and software issues to ensure minimal downtime.
  <br/>
 </p>
 <p>
  &middot;       Keep an accurate inventory of all equipment and supplies.
  <br/>
 </p>
 <p>
  &middot;       Demonstrate and instruct on proper lab procedures and equipment usage.
  <br/>
 </p>
 <p>
  &middot;       Ensure all safety guidelines and protocols are strictly followed within the lab.
  <br/>
 </p>
 <p>
  &middot;       Maintain a clean and organized lab environment.
  <br/>
 </p>
 <p>
  &middot;       Stay up-to-date with new technologies and relevant safety procedures.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 Requirements
 <br/>
 <br/>
 <p>
  <strong>
   Required Skills and Qualifications:
   <br/>
  </strong>
 </p>
 <p>
  <strong>
   <br/>
  </strong>
 </p>
 <p>
  <strong>
   Technical Knowledge:
   <br/>
  </strong>
 </p>
 <p>
  &middot;       Proficiency in the operation, maintenance, and repair of various computer hardware including windows laptops, macbooks, desktops, servers etc.
  <br/>
 </p>
 <p>
  &middot;       Familiarity with different operating systems (e.g., Windows, macOS, Linux).
  <br/>
 </p>
 <p>
  &middot;       Ability to read and understand technical manuals and protocols.
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Soft Skills:
   <br/>
  </strong>
 </p>
 <p>
  &middot;       Excellent problem-solving and analytical skills.
  <br/>
 </p>
 <p>
  &middot;       Strong communication skills, both written and verbal, to effectively explain technical.
  <br/>
 </p>
 <p>
  &middot;       Ability to work independently and as part of a team.
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Technical Experience:
   <br/>
  </strong>
 </p>
 <p>
  &middot;       Minimum ICS/B.Sc Computer Science or a relevant certification in a field like Information Technology or Computer Science.
  <br/>
 </p>
 <p>
  &middot;       Previous experience in a similar role, such as computer maintenance, technical support, or a help desk position, is often required.
  <br/>
 </p>
 <p>
  &middot;       Minimum 5 years of work experience in relevant industry.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
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M-Lab Administrator

Explore 1381+ Technical support specialist in Lahore this September. Find roles across top companies and apply now to boost your career.

1381 technical support specialist jobs IN Lahore

Technical Support Specialist (Level 3 – Production Support / Developer)

Technical Customer Support Specialist

IT Support Specialist

Client Support Specialist - US Healthcare

Partner Support Specialist

Partner Support Specialist

M-Lab Administrator