technical support specialist

TCP Software

<div>TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.
About TCP (TimeClock Plus):
For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. We recently embraced our new, refreshed brand which we feel fully embodies our commitment to innovation while also completing our first acquisition of Humanity, an industry-leading cloud-based scheduling platform. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.
The Setups Support Specialist plays a key role in supporting the successful onboarding and configuration of customer accounts. This role works closely with customer facing teams to assist with system configuration, data setup, and technical support. The ideal candidate is detail-oriented, technically capable, and excels at collaboration and communication.
As a Setups Support Specialist, you will:<ul><li>
Support Customer Facing Teams with customer account setup, system configuration, and data validation activities.
</li><li>Support new and existing customers with account setup, system configuration, and data validation processes.</li><li>
Demonstrate strong proficiency in Microsoft Excel, including the ability to handle large datasets and apply formulas to transform raw data into system-ready formats. Exposure and practice on SQL are a plus.</li><li>
Help prepare and maintain status reports and checklists.</li><li>
Collaborate with Customer Facing Teams to identify and resolve configuration or data-related issues.
</li><li>Manage multiple tasks and priorities across concurrent implementation and support projects.
</li><li>Communicate clearly and effectively with internal teams to ensure smooth handoffs and issue resolution.
</li><li>Follow established implementation processes and contribute to continuous improvement of support workflows.
</li><li>Work independently on assigned tasks while contributing effectively as part of a broader implementation team.
</li></ul>Requirements<ul><li>
Bachelor&rsquo;s degree (or equivalent experience).
</li><li>Experience in software configuration, implementation support, or a related technical support role.
</li><li>Proficiency in Microsoft Excel applications and SQL database management systems.
</li><li>Strong analytical and problem-solving skills with close attention to detail.
</li><li>Ability to multitask effectively in a fast-paced environment.
</li><li>Ability to work independently as well as collaboratively within a team.
</li><li>Exceptional communication skills, both written and verbal.</li></ul>
Benefits<ul><li>
Company sponsored training, workshops, education, and team building.
</li><li>The chance to make a genuine impact on the company&rsquo;s growth.</li><li>
Plenty of challenging work and the opportunity to stretch yourself.</li><li>
Every day you&rsquo;ll get to work with amazing talent in a fast-growing company that really values their people.</li><li>
Competitive salary based on experience</li><li>
PTO and Sick leaves</li><li>
In-Patient &amp; Out-Patient Health insurance</li><li>
Provident fund and EOBI</li><li>
The work/life setup you need to be successful</li><li>
A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skillset, and create outstanding results</li><li>
The opportunity to work with amazing talent in a fast-growing company that really values its team</li></ul>
TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees</div>

Setups Support Specialist Lahore, Punjab, Pakistan

Loyal Soft Solution

Job DescriptionWe are looking for a result-oriented and data-driven SEO Expert who has a deep understanding of both On-Page and Off-Page optimization. The ideal candidate will be responsible for managing all SEO activities, including content strategy, link building, and keyword strategy to increase rankings and organic traffic across major search networks.If you know how to audit a site, fix technical bottlenecks, build high-quality contextual backlinks, and rank competitive keywords on a national scale, we want you on our team.Key Responsibilities<ul><li>On-Page Optimization:</li><li>Conduct thorough keyword research and strategy to identify high-converting opportunities.</li><li>Optimize website content, meta tags, headers, internal linking structure, and URLs.</li><li>Work closely with content creators to ensure SEO best practices are followed.</li><li>Monitor and improve on-page signals, readability, and keyword density without stuffing.</li><li>Off-Page &amp; Link Building:</li><li>Develop and execute a clean, white-hat link-building strategy.</li><li>Acquire high-quality, relevant backlinks through guest posting, outreach, and niche edits.</li><li>Perform competitor backlink analysis to uncover new growth opportunities.</li><li>Monitor backlink profiles to ensure toxic links are disavowed.</li><li>Technical &amp; Analytics:</li><li>Track, report, and analyze website analytics (Google Analytics, Google Search Console).</li><li>Use premium SEO tools effectively (Ahrefs, SEMrush, Screaming Frog, Rank Math, etc.).</li><li>Keep up-to-date with the latest trends, algorithm changes, and SEO best practices.</li></ul>Requirements &amp; Qualifications<ul><li>Experience: 2&ndash;4 years of proven experience as an SEO Specialist or similar role.</li><li>Track Record: A solid portfolio of ranking competitive keywords and increasing organic traffic.</li><li>Technical Skills: Strong command over Google Search Console, Analytics, and industry-standard tools (Ahrefs/SEMrush).</li><li>Mindset: Strong analytical skills, critical thinking, and a self-driven approach to solving ranking issues.</li></ul>Work Location: In person

SEO Expert - On page-Off page

eSketchers

About EsketchersEsketchers is an AI-first technology company that designs and builds intelligent software solutions focused on measurable business impact. From early-stage MVPs to scalable production platforms, we embed artificial intelligence into every layer of what we build &mdash; reducing timelines, cutting costs, and accelerating outcomes for the businesses we work with.We are now looking for a creative force to shape how the world sees us.The RoleThis is not a post-scheduler position. We are looking for someone who thinks in narratives, sees a brand the way a designer sees a blank canvas, and understands that in 2026, great marketing is equal parts creativity, strategy, and relentless experimentation.As our Content &amp; Brand Marketing Specialist, you will own Esketchers' voice &mdash; across our website, social presence, campaigns, and client acquisition efforts. You will work closely with leadership and the technical team to translate complex AI and software concepts into compelling stories that attract the right clients and talent.What You Will DoBrand &amp; Creative<ul><li>Define and evolve Esketchers' brand voice, visual identity guidelines, and content standards</li><li>Bring a consistent, distinctive creative perspective to everything we publish &mdash; from a LinkedIn post to a full website page</li><li>Collaborate with designers to produce high-quality visual and written content that reflects who we are</li></ul>Content &amp; Storytelling<ul><li>Own the content calendar across LinkedIn, website, and other relevant channels</li><li>Write compelling copy &mdash; case studies, thought leadership articles, website pages, campaign materials, and more</li><li>Translate technical AI and software concepts into clear, engaging narratives for a business audience</li></ul>Client Acquisition &amp; Growth Marketing<ul><li>Develop and execute inbound marketing strategies that generate qualified leads</li><li>Identify and test new channels, campaigns, and content formats to attract clients</li><li>Build and optimize landing pages, lead magnets, and nurture content with conversion in mind</li><li>Track performance metrics and use data to refine what works</li></ul>Website<ul><li>Take ownership of the Esketchers website from a content and UX copy perspective</li><li>Continuously improve messaging, structure, and calls-to-action to increase engagement and inbound inquiries</li><li>Coordinate with developers on updates and new pages</li></ul>What We Are Looking For<ul><li>3&ndash;5 years of experience in content marketing, brand marketing, or a closely related role &mdash; preferably within a tech or software company</li><li>A proven portfolio that demonstrates creative range &mdash; campaigns, web copy, social content, and measurable results</li><li>Strong writing skills with the ability to adapt tone and style across formats and audiences</li><li>Experience with B2B marketing and an understanding of how to market to decision-makers</li><li>Solid understanding of SEO, content strategy, and inbound marketing principles</li><li>Familiarity with tools like HubSpot, Notion, Webflow, Canva, or similar platforms is a plus</li><li>Someone who brings ideas to the table without being asked &mdash; proactively, consistently, and with conviction</li><li>An eye for design &mdash; you do not need to be a designer, but you need to know what good looks like</li></ul>Why Esketchers<ul><li>You will have real ownership &mdash; not a long approval chain</li><li>You will work at the intersection of AI and software, one of the most interesting spaces to be right now</li><li>Your work will be visible, impactful, and directly tied to company growth</li><li>A collaborative team that values creativity and rewards initiative</li></ul>To ApplySend your CV and portfolio to Careers@esketchers.com Subject line: Marketing SpecialistApplications without a portfolio will not be considered.Pay: Rs200,000.00 - Rs250,000.00 per monthLocation:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Content & Brand Marketing Specialist

INTECH Automation & Intelligence

<div>
 
 ﻿About The Job
 
 
 
 Join our Team - Your career journey starts here &ndash; not just a job, but a future.
 
 
 
 Our Potential Opportunity
 
 
 
 
 ﻿
 
 INTECH Automation Intelligence is seeking a
 
 Power BI Specialist
 
 to join our dynamic team. This role is pivotal in supporting Industrial Digitalization Solutions across industries such as Oil &amp; Gas, Petrochemicals, Utilities, and Manufacturing. You will play a key role in transforming enterprise data into insightful, interactive business intelligence solutions that enable informed decision-making and operational excellence. INTECH&rsquo;s commitment to providing cutting-edge Digital Solutions ensures you will contribute to transformative projects that enhance operational efficiency and productivity.
 
 
 Our Digital Solutions are a testament to our dedication to driving innovation and optimizing industrial processes, reflecting our focus on excellence, reliability, and overcoming industry challenges.
 
 
 
 What You'll Lead And Deliver
 
 
 
 <ul>
 <li>
 Analyze and modernize legacy reporting solutions, including SSRS, Excel, Crystal Reports, and similar platforms, by developing interactive and scalable Power BI dashboards.
 </li>
 <li>
 Design and develop efficient data models, DAX calculations, and Power Query (M) transformations to support high-performance analytics and reporting.
 </li>
 <li>
 Integrate Power BI with SQL Server and other relational or cloud-based data sources while managing data onboarding, cleansing, validation, and ETL processes.
 </li>
 <li>
 Collaborate closely with business stakeholders to gather reporting requirements and translate them into meaningful dashboards, KPI scorecards, and analytical solutions.
 </li>
 <li>
 Optimize Power BI datasets and dashboards for scalability, maintainability, and performance through techniques such as query folding, aggregations, and incremental refresh.
 </li>
 <li>
 Develop and maintain comprehensive technical documentation, including data models, transformation logic, and dashboard user guides.
 </li>
 <li>
 Work closely with customer technical teams to support solution delivery, with occasional local and international travel as required.
 
 
 </li>
 </ul>
 Requirements:
 
 
 
 To Be Successful in This Role, You Must Have:
 
 
 
 <ul>
 <li>
 5&ndash;10 years of experience in Business Intelligence, Data Analytics, or a related field.
 </li>
 <li>
 Hands-on expertise with Microsoft Power BI, DAX, Power Query (M), SQL, and T-SQL.
 </li>
 <li>
 Proven experience migrating legacy reporting platforms such as SSRS, Crystal Reports, and Excel into modern Power BI reporting environments.
 </li>
 <li>
 Strong understanding of data warehousing concepts, dimensional data modeling (Star and Snowflake schemas), and ETL frameworks.
 </li>
 <li>
 Experience integrating multiple data sources, including SQL databases, cloud platforms, and APIs, into unified analytics solutions.
 </li>
 <li>
 Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related discipline.
 </li>
 <li>
 Microsoft Power BI Certification (PL-300 or equivalent) is required.
 </li>
 <li>
 Additional certifications in Azure, Tableau, or other Business Intelligence technologies will be considered an advantage.
 
 
 </li>
 </ul>
 
 ﻿Competencies:
 
 
 
 <ul>
 <li>
 Strong analytical thinking and problem-solving capabilities.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Ability to translate business requirements into technical reporting solutions.
 </li>
 <li>
 Strong documentation and organizational skills.
 </li>
 <li>
 Self-motivated with the ability to work independently and collaboratively within cross-functional and customer-facing teams.
 </li>
 <li>
 Commitment to delivering scalable, reliable, and high-quality analytics solutions.
 
 
 </li>
 </ul>
 
 ﻿We Offer Competitive Benefits:
 
 
 
 <ul>
 <li>
 Global Exposure: Opportunities to work on international projects and collaborate with global teams.
 </li>
 <li>
 Competitive Compensation: A salary package that recognizes your expertise and contributions.
 </li>
 <li>
 Annual Bonus: Performance-driven rewards based on your gross pay to celebrate your achievements and contributions.
 </li>
 <li>
 In-House Lunch: Delicious meals provided during work hours to keep you fueled and focused.
 </li>
 <li>
 Health Insurance: OPD coverage for you and your parents, plus IPD coverage for you and your dependents.
 </li>
 <li>
 Learning Opportunities: Access to training programs, workshops, and certifications to enhance your skills.
 </li>
 <li>
 Work-Life Balance: Paid time off, including annual leave and holidays.
 </li>
 <li>
 Inclusive Environment: A workplace that celebrates diversity and fosters collaboration.
 
 
 </li>
 </ul>
 
 ﻿Why Join INTECH Automation Intelligence?
 
 
 
 At INTECH, you will have the opportunity to work with a globally renowned industrial automation and digitalization technology company. For nearly 30 years, INTECH has partnered with major oil and gas global giants to deliver innovative solutions. As we continue to lead in the Industry 4.0 era, you will be at the forefront of transformative technologies that solve real-world challenges.
 
 
 
 What to Expect After Applying?
 
 
 
 Explore how INTECH&rsquo;s Talent Acquisition team ensures a seamless hiring journey. From embracing talent with a passion for innovation to fostering a culture of continuous learning and growth, we&rsquo;re dedicated to finding and supporting the best minds in the industry.
 
 
 Click Here to learn more about our hiring process and discover your path to success with us.
 
 
 Our hiring process is designed to assess your skills and potential in a fair and inclusive manner. After applying, you will be guided through a structured evaluation process to ensure mutual alignment.
 
 
 
 INTECH Automation Intelligence is proud to be an Equal Opportunity Employer.
 
 We celebrate diversity and are committed to creating an inclusive environment for all employees.
</div>

Power BI Specialist

FineXcloud

Job Description:We are looking for a Client Onboarding Specialist to ensure a smooth and positive onboarding experience for new clients. The ideal candidate will guide clients through the initial setup process, provide product information, and ensure they understand how to use our services effectively.Key Responsibilities:<ul><li>Respond to new client inquiries via calls, messages, and email.</li><li>Coordinate with internal teams to ensure successful client setup.</li><li>Provide guidance on products/services.</li><li>Understand client requirements and provide appropriate solutions.</li><li>Maintain accurate client records and onboarding documentation.</li><li>Address client questions and resolve onboarding issues promptly.</li><li>Ensure a positive client experience and build strong relationships.</li></ul>Requirements:<ul><li>A bachelor's degree in business, HR, marketing, or a related field is required.</li><li>Strong communication and interpersonal skills.</li><li>Good organizational and problem-solving abilities.</li><li>Experience with CRM or ERP systems is a plus.</li></ul>Apply at: jobs@finexcloud.comJob Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Client onboarding specialist

Nobox Idea

We are looking for an experienced Medical Billing Specialist to join our US healthcare revenue cycle team. The ideal candidate must have hands-on experience with Workers' Compensation (WC) and Personal Injury (PI) medical billing and be proficient in eClinicalWorks (eCW).Key Responsibilities<ul><li>Process and manage US Workers' Compensation and Personal Injury medical claims.</li><li>Submit claims and follow up on unpaid, denied, or rejected claims.</li><li>Communicate with insurance adjusters, attorneys, case managers, case paralegals, and medical providers,.</li><li>Verify patient and claim information for accuracy.</li><li>Post payments and reconcile accounts.</li><li>Maintain accurate documentation in eClinicalWorks (eCW).</li><li>Ensure timely claim resolution and maximize collections.</li><li>Meet daily productivity and quality standards.</li></ul>Requirements<ul><li>Minimum 2 years of experience in US Medical Billing.</li><li>Hands-on experience with Workers' Compensation (WC) and Personal Injury (PI) billing.</li><li>Must have working knowledge of eClinicalWorks (eCW).</li><li>Strong understanding of the US healthcare billing process.</li><li>Excellent English communication skills (written and verbal).</li><li>Good analytical, organizational, and problem-solving skills.</li><li>Ability to work independently and as part of a team.</li></ul>Preferred Qualifications<ul><li>Experience working with US medical practices.</li><li>Knowledge of CPT, ICD-10, and HCPCS coding.</li><li>Experience handling insurance follow-up, denials, appeals, and accounts receivable.</li></ul>Benefits<ul><li>Competitive salary.</li><li>Career growth opportunities.</li><li>Professional work environment.</li><li>Ongoing training and development.</li></ul>Work Location: In person

Medical Billing Specialist

Iyrix Technologies

We're looking for a Live Chat Support Intern to be the first line of trust for our customers. You'll help resolve technical issues, email deliverability problems, DNS misconfigurations, inbox setup errors, quickly, clearly, and with the support of our team behind you. If you get satisfaction from turning a frustrated customer into a happy one, this role is for you.The details<ul><li>Onsite, Johar Town, Lahore</li><li>Hours: 6:00 PM &ndash; 3:00 AM PKT, Monday to Saturday</li><li>Internship stipend (based on experience)</li></ul>What you'll do<ul><li>Handle inbound customer queries via live chat and email under guidance, troubleshoot, escalate, and follow up on tickets</li><li>Support customers through onboarding, domain setup, and basic DNS configuration (SPF, DKIM, DMARC)</li><li>Help identify and log email deliverability issues, bounce rates, blacklisting, warm-up problems, and authentication failures</li><li>Escalate complex issues to senior support/technical team with clear, detailed context</li><li>Help maintain the knowledge base: help articles, setup guides, and FAQs</li><li>Follow up post-resolution to confirm issues are fully closed and customers are satisfied</li><li>Flag recurring customer pain points to the team</li></ul>What we're looking for<ul><li>Strong written English, you can explain things clearly and simply</li><li>Interest in email infrastructure, SaaS, or technical support as a career path</li><li>Comfortable learning new tools quickly, support platforms, DNS basics, Google Workspace/Microsoft 365</li><li>Calm, organised, and proactive, you don't wait to be told what's next</li><li>Comfortable on video calls and recording quick Loom walkthroughs when needed</li></ul>Bonus points if you have<ul><li>Any prior exposure to customer support, chat support, or helpdesk tools (Intercom, Crisp, Freshdesk, Zendesk)</li><li>Basic understanding of domains, DNS, or hosting</li><li>Familiarity with tools like Instantly.ai, Smartlead, or Apollo.io</li><li>Coursework or self-learning in SaaS, tech support, or web infrastructure</li></ul>Why join us?<ul><li>You'll get hands-on training in a genuinely technical product, email infrastructure for B2B businesses. Strong performers have a clear path to a full-time Technical Support role as the team scales.</li></ul>Ready to apply?Apply now or DM us directly. Send your CV to careers@iyrix.com with the subject line &quot;Live Chat Support Intern &ndash; Application&quot;, or apply directly through LinkedIn. We review every application and will be in touch if there's a match. Good luck!#HiringNow #InternshipsInPakistan #CustomerSupport #Lahore #SaaS #JobsInPakistan #EmailMarketing #ColdEmailPay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in live chat or technical support?</li><li>Can you work onsite at Johar Town near Emporium, Lahore from 6:00 PM &ndash; 3:00 AM PKT, Monday to Saturday?</li><li>We're looking to have someone start from July 10, 2026. Can you join by then?</li></ul>Experience:<ul><li>Chat Support: 1 year (Required)</li></ul>Work Location: In person

Live Chat Support (Intern)

Explore 137+ Technical support specialist in Lahore this July. Find roles across top companies and apply now to boost your career.