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technical support specialist

CDHorizon United Arab Emirates

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Mandatory Experience with ForkLift, Excavator, Aerial Work Platforms and other heavy earth moving equipment.
 </li>
 <li>
 Troubleshooting, Maintenance &amp; Repair, and Technical Support skills.
 </li>
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 Field Service and Communication skills.
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 Strong problem-solving abilities and attention to detail.
 </li>
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 Excellent interpersonal and communication skills.
 </li>
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 Ability to work efficiently in a team environment.
 </li>
 <li>
 Install, maintain, troubleshoot, and repair [equipment/machinery].
 </li>
 <li>
 Provide technical support to customers and internal teams.
 </li>
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 Perform preventive maintenance and routine inspections.
 </li>
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 Document service activities and maintain accurate records.
 </li>
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 Ensure compliance with safety standards and company policies.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or diploma in Engineering (Mechanical, Electrical, or related field).
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 Proven experience in a technical role.
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 Strong problem-solving skills and technical expertise.
 </li>
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 Willingness to travel and provide on-site support.
 </li>
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 Valid driver&rsquo;s license.
 </li>
 </ul>
 
 
</div>

Service Engineer

Altkamul Altiqani Computers

Location: Muscat, Oman Employment Type: Full-Time, Permanent Experience Required: Minimum 2 Years in POS/IT Support Languages Required: Proficiency in English, Arabic (preferred) Industry: Retail Technology / IT SupportJob Title: POS/IT Support ExecutiveJob Summary: We are seeking a skilled and proactive POS/IT Support Executive to join our growing team in Oman. The ideal candidate will have at least 2 years of experience supporting Point of Sale (POS) systems or providing general IT support. This role requires both onsite and remote assistance to ensure smooth operations at client sites, primarily in the retail and F&amp;B sectors. Fluency in Malayalam and Hindi is essential to effectively support our diverse client base.Key Responsibilities:<ul><li>Install, configure, and troubleshoot POS systems (hardware and software) for retail and F&amp;B clients.</li><li>Provide prompt remote and onsite technical support to resolve issues.</li><li>Troubleshoot POS peripherals such as printers, barcode scanners, and network-related problems.</li><li>Guide clients on POS software usage, updates, and basic training.</li><li>Maintain accurate logs of support tickets and resolutions in the internal helpdesk system.</li><li>Collaborate with the product and technical teams for issue escalation and advanced troubleshooting.</li><li>Conduct regular maintenance and performance checks on deployed POS systems.</li><li>Offer basic IT support (e.g., software installations, email setup, Windows troubleshooting).</li></ul>Qualifications &amp; Skills:<ul><li>Diploma or Bachelor's degree in Computer Science, IT, or related field.</li><li>Minimum 2 years of hands-on experience in POS support or IT helpdesk roles.</li><li>Strong troubleshooting and problem-solving abilities.</li><li>Experience with POS hardware (thermal printers, scanners, cash drawers, etc.).</li><li>Basic knowledge of LAN/Wi-Fi network configurations.</li><li>Proficient in English</li><li>Arabic language proficiency is a plus.</li><li>Valid Omani driving license is mandatory with a car</li><li>Strong customer service orientation with excellent communication skills.</li></ul>Compensation &amp; Benefits:<ul><li>Competitive salary</li><li>Transportation allowance</li><li>Other benefits as per Omani labor law</li></ul>Job Type: Full-Time, PermanentLanguages:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>License/Certification:<ul><li>Omani Driving License with car mandatory.</li></ul>Job Types: Full-time, Permanent

POS/IT Support Executive (Omani Only)

Super Power Technology

Job Responsibilities:<ul><li>Install and set up shared power bank devices at partner locations.</li><li>Conduct regular equipment maintenance, troubleshooting, and repairs.</li><li>Monitor device performance and report technical issues in a timely manner.</li><li>Support the operations team in ensuring smooth day-to-day running of the network.</li><li>Occasionally assist with on-site coordination with merchants and partners.</li></ul>Job Requirements:<ul><li>Valid motorcycle driving license (mandatory).</li><li>Prior experience in equipment installation, maintenance, or related field is an advantage.</li><li>Ability to work independently and take responsibility for assigned tasks.</li><li>Basic technical or electrical knowledge preferred.</li><li>Good communication skills.</li></ul>&#32844;&#20301;&#31867;&#22411;&#65306;&#20840;&#32844;&#34218;&#36164;&#65306; &#27599;&#26376;&#65020;200.000&#36215;

Operations & Maintenance

Axiom Technologies

<div>Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization&rsquo;s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
<h2 class="jobSectionHeader">Key Responsibilities:</h2>
<ul><li>Provide first- and second-level support for desktops, laptops, printers, and mobile devices.</li>
<li>Respond to service requests and incidents via ticketing system, phone, or in-person.</li>
<li>Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.</li>
<li>Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).</li>
<li>Set up and configure new employee workstations, including user accounts and permissions.</li>
<li>Maintain asset inventory and ensure accurate documentation of IT equipment.</li>
<li>Assist with onboarding/offboarding of employees from a technical perspective.</li>
<li>Support remote users with VPN, remote desktop, and connectivity issues.</li>
<li>Collaborate with other IT teams on escalated issues or project-related tasks.</li>
<li>Follow security protocols and assist with antivirus, patching, and data protection policies.</li>
</ul><h2 class="jobSectionHeader">Qualifications Required:</h2>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent experience). 
1+ year of experience in a desktop support, helpdesk, or IT technician role. 
Strong knowledge of Windows OS, Office 365, and basic networking concepts. 
Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA. 
Excellent communication and interpersonal skills. 
Strong troubleshooting and problem-solving abilities.
<h2 class="jobSectionHeader">Preferred:</h2>
Experience with macOS or Linux environments. 
IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator. 
Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF). 
<h2 class="jobSectionHeader"> 
Working Conditions:</h2>
On-site support may be required. 
Occasional lifting of equipment (up to 25 lbs). 
Flexible schedule or after-hours support may be needed during maintenance windows or emergencies.
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.eu@axiomtechnologies.com</div>

IT Desktop Support

Al Hathaifa Business Solution

Job Title: Dashboard &amp; Data Analytics SpecialistDuration: 6 Months (Extendable)Experience Required: Minimum 4 YearsRole OverviewWe are seeking an experienced Dashboard &amp; Data Analytics Specialist to design, enhance, and maintain dashboards and analytics solutions that drive business insights and decision-making. The ideal candidate will have strong hands-on expertise in Power BI (On-Prem &amp; Cloud), Qlik, DAX, SQL, and MS Excel, with a proven ability to translate data into actionable insights.This role requires close collaboration with management, IT teams, and external vendors to develop dashboards across multiple systems and support the organization&rsquo;s data-driven transformation strategy.Key Responsibilities<ul><li>Develop new dashboards and insights based on business and management requirements.</li><li>Enhance and optimize existing dashboards for performance and usability.</li><li>Research and implement new visualization techniques to improve data storytelling.</li><li>Analyze complex datasets as directed by management and present findings via dashboards.</li><li>Work with multiple vendors to understand existing database structures and integrate them into dashboards.</li><li>Support dashboard development across 5&ndash;6 business systems/applications (approx. 25 dashboards) during the engagement.</li><li>Implement and maintain on-premise Power BI Reporting Server, SharePoint Lists (on-premise), and SQL Server integrations.</li><li>Provide technical support in areas such as Gateway installation, Direct Query approach, and Power BI migration from on-premise to cloud.</li><li>Explore and understand system data schemas; suggest meaningful dashboards that highlight system correlations and generate insights for decision-making.</li><li>Conduct knowledge transfer, training sessions, and user enablement workshops on dashboarding and data analytics.</li><li>Mentor and upskill junior resources assigned to work alongside.</li><li>Create and deliver comprehensive documentation for all developed dashboards.</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum 4 years of relevant IT experience in Dashboarding and Data Analytics.</li><li>Strong expertise in Power BI (On-Premise &amp; Cloud), Qlik, DAX programming, and MS Excel.</li><li>Proven experience working with on-premise Power BI Reporting Server, SharePoint Lists (as data source), and SQL Server.</li><li>Hands-on knowledge of Power BI cloud transition strategies, including Gateway setup and Direct Query configurations.</li><li>Strong understanding of database structures, data modeling, and schema design.</li><li>Excellent analytical and problem-solving skills with the ability to generate insights from complex data.</li><li>Strong communication skills to interact with management, technical teams, and vendors.</li><li>Ability to deliver knowledge sharing sessions and provide guidance to other resources.</li><li>Documentation skills for creating end-to-end technical and functional dashboards references.</li></ul>Preferred Attributes<ul><li>Proactive approach to exploring systems and identifying new opportunities for analytics.</li><li>Strong business acumen to understand management requirements and translate them into effective dashboards.</li><li>Ability to manage multiple dashboards/projects simultaneously and deliver within timelines.</li></ul>How to Apply: Interested candidates may share their updated resume at jobs@al-hathaifa.comJob Type: Contract Contract length: 6 months

Dashboard & Data Analytics Specialist

Mind Stream

We&rsquo;re Hiring! | Data Migration Specialist &ndash; SAP &amp; Oracle ERP Location: Qatar Experience: 6&ndash;8 years (preferred) Duration: 1 year (extendable) Key Responsibilities: Participate as a Data Migration team member for SAP and Oracle ERP projects. Utilize SAP Data Services (BODS) and other ETL tools to extract, transform, and load data accurately. Assist in mapping, cleansing, and validating data from legacy systems to SAP or Oracle ERP. Support the development of data migration scripts, workflows, and batch jobs. Collaborate with functional and technical teams to ensure smooth and accurate data migration. Ensure data integrity, consistency, and compliance with project requirements.Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience in SAP Data Services (BODS) for data migration projects?</li><li>Do you have experience with ETL tools for data extraction, transformation, and loading?</li><li>Have you worked on data migration projects for SAP or Oracle ERP systems?</li><li>Do you have experience in mapping, cleansing, and validating data from legacy systems?</li><li>Have you developed data migration scripts, workflows, or batch jobs?</li><li>Are you experienced in ensuring data integrity, consistency, and compliance during migration projects?</li><li>what is your current and expected salary? Notice period?</li></ul>

Data Migration Specialist –SAP & Oracle ERP

TOZED KANGWEI MALAYSIA SDN. BHD.

Description:1. Collect and summarize customers' feedback on product and technology-related issues such as requirements, inquiries, complaints etc., and provide timely, correct and complete feedback on the issues to company, track the process of internal resolution and resolution results until the customer confirms the closure of the issue.2. Responsible for pre-sales access testing of new products,includes both hardware and software testing and requires timely and accurate feedback to the company on test results.3. Communicate with customers on products and technologies, and enhance customer satisfaction.4. Responsible for after-sales, including but not limited to on-site maintenance,product installation, etc.Job requirements&#65306;1. Majoring in network, communication engineering, electronic information engineering, with bachelor degree or above.2. Good communication and coordination skills, with good emergency response ability for unexpected events.3. Strong sense of responsibility, strong execution and professionalism.4. Energetic and able to handle high-intensity work.5. Ability to work independently, manage time effectively, and handle multiple tasks simultaneously.6. Fluent in English and Arabic.7. Familiarity with communication products (routers/AP/CPE/ONT, etc.) is preferred.8. Experience in working with operators would be a plus.Job Type: Full-timePay: RO350.000 - RO600.000 per month

Technical Sepport Engineer

Explore 325+ Technical support specialist in Muscat this September. Find roles across top companies and apply now to boost your career.