technical support specialist

Reliable Forklift Sales

Technical Support Specialist Company: Reliable Forklift Sales Location: San Diego, California, United States Employment Type: Full-time Job Overview Reliable Forklift Sales is a trusted provider of high-quality material handling equipment, dedicated to delivering exceptional products and unparalleled customer service. We are seeking a diligent and knowledgeable Technical Support Specialist to join our professional team in San Diego. The successful candidate will serve as a primary technical contact for our valued customers, providing expert guidance and troubleshooting for our extensive range of forklifts. This role is crucial for ensuring complete customer satisfaction and upholding our organisation's reputation for excellence and reliability. Responsibilities As a Technical Support Specialist, your key responsibilities will include: * Providing timely and accurate technical support to customers and service technicians via telephone, email, and our dedicated support portal. * Diagnosing and resolving a variety of mechanical, electrical, and hydraulic system faults on our forklift models. * Guiding clients and field engineers through step-by-step solutions and effective repair procedures. * Accurately identifying and recommending the correct spare parts using technical diagrams and internal catalogues. * Meticulously documenting all customer interactions, technical issues, and resolutions within our CRM system. * Creating and maintaining technical documentation and knowledge base articles to empower both customers and internal teams. * Collaborating effectively with service and engineering departments to escalate and resolve complex technical challenges. * Analysing support case trends to provide valuable feedback that contributes to continuous product improvement. Qualifications To be successful in this role, you will possess the following skills and experience: * Proven experience in a technical support or field service role, preferably within the heavy equipment, automotive, or industrial machinery sector. * A strong, practical understanding of mechanical, electrical, and hydraulic principles. * Exceptional problem-solving and analytical skills with a keen attention to detail. * Excellent communication skills, both written and verbal, with the ability to explain complex technical information clearly and professionally. * Proficiency in using CRM software (e.g., Salesforce, Zendesk) and the Microsoft Office Suite. * The ability to work independently and as a proactive member of a collaborative team in a fast-paced environment. * A technical qualification, diploma, or apprenticeship in mechanical engineering, vehicle maintenance, or a related field is highly desirable.

Technical support Specialist

Allied Universal Compliance and Investigations

<div>Technical Support Specialist<h2 class="jobSectionHeader">
Overview</h2><div> 
Company Overview:
</div><div>Advance Your Career in Insurance Claims with Allied Universal&reg; Compliance and Investigation Services. Allied Universal&reg; Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you&rsquo;re ready to grow with the best, explore a career with us and make a difference.</div><h2 class="jobSectionHeader"> 
Job Description</h2><div> 
Allied Universal&reg; Compliance and Investigations is hiring an entry-level Technical Support Specialist.</div><div>
</div><div>The Technical Support Specialist is a vital member of the IT team.
</div><div>The primary responsibility of the Technical Support Specialist
</div><div>is to provide technical support to internal and external end-users, assisting with software and hardware issues
</div><div>primarily through ticketing, inbound and outbound calls, and Microsoft Teams use.</div><div>
</div><div>In-office position with some flexibility to WFH periodically.
</div><div>Office is located in Raleigh, NC</div><div>
</div><div>ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
</div><ul><li>Provide First &amp; Second-level technical support to internal and external customers on software and hardware issues</li><li>
Troubleshoot and resolve basic to moderate technical problems in a timely manner</li><li>
Set up, configure, and maintain hardware, including PCs, laptops, and printers</li><li>
Assist users with standard applications and internal systems</li><li>
Document issues, resolutions, and processes as needed</li><li>
Escalate complex issues to senior team members when appropriate</li><li>
Assist with IT projects and tasks as assigned</li><li>
Support network connectivity issues in coordination with network operations</li></ul><div>
BASIC QUALIFICATIONS:
</div><ul><li>High School Diploma or equivalent</li><li>
Type and Length of Specific Experience Required:<ul><li>
Minimum one year of help desk or technical support experience</li></ul></li></ul><div>
KNOWLEDGE &amp; SKILLS REQUIRED:</div><ul><li>
Basic understanding of Windows operating systems</li><li>
Familiarity with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)</li><li>
Strong customer service and communication skills (to include all levels in the organization)</li><li>
Willingness to learn internal systems and processes
</li><li>Basic knowledge of computer hardware and troubleshooting</li><li>
Ability to follow instructions and work within established procedures</li><li>
Ability to manage multiple tasks and prioritize effectively</li><li>
Strong attention to detail and organizational skills</li><li>
Ability to handle proprietary information with discretion</li><li>
Ability to work independently and as part of a team</li><li>
Excellent oral and written communication skills</li></ul>
Other attributes to enhance hiring decision:<ul><li>
CompTIA A+ or similar entry-level certification</li><li>
College degree in Information Technology, Computer Science, or related field of study</li></ul><div>
BENEFITS:</div><ul><li>
Medical, dental, vision, basic life, AD&amp;D, retirement plan and disability insurance</li><li>
Seven paid holidays annually, sick days available where required by law</li><li>
Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law</li></ul><h2 class="jobSectionHeader"> 
Closing</h2><div> 
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
</div><div>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.</div><h2 class="jobSectionHeader"> 
Requisition ID</h2> 
2026-1618518</div>

Technical Support Specialist

Robert Quinn Ltd

Job Title: Technical Support Specialist Company: Robert Quinn Ltd Employment Type: Full-time Salary: $25 - $34 USD per hour Job Overview Robert Quinn Ltd, one of Ireland's leading construction companies, is seeking a dedicated and proficient Technical Support Specialist to join our team. With a distinguished history of nearly 50 years, we specialise in delivering high-quality commercial, retail, healthcare, and educational projects. This is an excellent opportunity to become part of a dynamic company known for its quality workmanship and commitment to innovation, including the use of Building Information Modelling (BIM). The successful candidate will be responsible for providing essential IT support to our staff, ensuring our technological infrastructure operates smoothly and efficiently to support our industry-leading construction projects. Responsibilities * Provide first and second-line technical support to all employees, responding to IT queries and issues in a timely and professional manner. * Diagnose and resolve hardware, software, network, and system issues, both remotely and in person. * Install, configure, and maintain computer hardware, operating systems, and applications. * Assist with the management of user accounts, permissions, and access rights across various platforms. * Support and maintain specialised construction software, including BIM and design applications. * Maintain a comprehensive inventory of all IT assets and manage equipment procurement. * Create and update technical documentation, guides, and IT policies. * Escalate complex issues to senior team members or external vendors when necessary. * Contribute to IT projects, including system upgrades, migrations, and new technology rollouts. Qualifications * Proven experience in a technical support role, such as an IT Support Technician or Helpdesk Analyst. * Strong knowledge of computer hardware, software systems, and network configurations. * Proficiency in Windows operating systems and Microsoft Office Suite. * Excellent problem-solving, analytical, and communication skills. * A customer-focused attitude with the ability to explain technical concepts to non-technical users. * A relevant degree or certification in Information Technology, Computer Science, or a related field is preferred. * Experience within the construction industry or with software like BIM or AutoCAD would be a significant advantage. Benefits * A competitive hourly wage. * Opportunity to work with a leading company in the Irish construction sector. * A supportive and collaborative working environment. * Opportunities for continuous professional development and training.

Ferox Consulting, LLC

Want to work in a fast-paced multi-project environment where being smart, getting things done, a sense of urgency, a commitment to quality, and unquestionable integrity are encouraged?We seek a Tech Support Specialist with 2+ years experience with help desk, networks, servers, cloud services, and related systems. Candidates with MSP experience, certifications, and associate degrees or some college/technical training programs are preferred.Join Ferox Consulting where you can make a difference and be appreciated!We help our clients get what they expect from IT: the data is protected, people with technology can use it, and IT projects are aligned with the organization's business objectives.Ferox Consulting helps our clients get more out of their IT investments.Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Experience:<ul><li>IT or IT-related: 1 year (Preferred)</li></ul>Work Location: In person

HIAB

Hiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work — we believe in making a difference for our customers to building a better tomorrow.
 
Say Hi! to your next challenge — explore the opportunity and apply below!
 
Our benefits include
 
Comprehensive benefit package including: health, vision, dental, company-paid & voluntary life insurance upon first day of employment
 401k program with 6% company match
 Personal time off and company-paid holidays
 Opportunities for career growth and competitive salary commensurate with experience
 Tuition reimbursement for job-related continued education
 Referral Program
 You may also be provided with a company cell phone, laptop and/or credit card, all to be used for the purpose of conducting company business Your mission
 
To support the product lines by coordinating solutions for the Hiab service and sales teams, warranty department, approved dealers, third party service providers, and customers. Act as a communication gateway to the factory for service solutions and design improvements. Key responsibilities
 
Technical support within the loader cranes business (cranes, TMFL, accessories, and installations), including practical problem solving, field tests, technical investigations, propose and evaluate temporary field solutions etc. to limit product down time
 Report product concerns and improvements within the C-Case portal
 Reduce warranty spend by understanding the “why” of failures and proposing improvements as necessary
 Bi-weekly summary of key activity and recommended follow up
 Ensuring positive experience from support requests What we are looking for
 
High School diploma or equivalent required
 Technical degree within engineering, communication or quality field; or several years of experience in a similar position
 Extensive knowledge of HIAB products, including control systems, hydraulics and electronics, as well as how the cranes integrate into the truck chassis
 Experience using C-Office platform
 Proficient in use of computers, email, Microsoft Office Suite (and similar programs), and web-based applications
 Must work well in a team environment
 US travel as required What we offer
 
As a part of our Employees First culture, we offer opportunities to grow within a dynamic environment that values flexibility and your well-being. We strive to make things easier, empower you to succeed, and strive for excellence in a positive and inclusive environment. Ready to apply?
 
If you are excited about this opportunity, please submit your Resume/CV today for consideration!
 
HIAB USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All employment decisions, including recruitment, hiring, and training, are based on merit, qualifications, and business needs.
 We Are Hiab
 Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow.
 www.hiabgroup.com

Alliance Defending Freedom

<div>Make a difference with us! At Alliance Defending Freedom, we believe God has brought you here for His purpose&mdash;to stand for truth and defend the God-given right to live and speak it. Together, we protect religious freedom, free speech, the sanctity of life, marriage and family, and parental rights. Review our Statement of Faith to ensure we're a fit for you.

Locations: Dallas, TX

Team Overview

In this role, you are responsible for investigating, diagnosing, and resolving technical support issues for the ministry. In addition to serving your peers with IT related issues, you will also act as an advanced support specialist for your team by assisting junior-level team members when needed and investigating more complex issues. In this role, you'll work out of our new Texas office and report to our Service Desk Manager.

Key Responsibilities
<ul>
<li>Provide advanced onsite and remote technical support across all ministry platforms, including cloud-based applications, SaaS tools, endpoint devices, and network systems, leveraging modern remote management and monitoring tools.</li>
<li>Document, track, and monitor all incidents and service requests within the IT service management (ITSM) platform to ensure timely resolution, accurate reporting, and knowledge base maintenance.</li>
<li>Coordinate with team leads, IT personnel, and third-party vendors to address issues related to existing IT systems, cloud platforms, and implementations of new technologies, including migrations and integrations.</li>
<li>Triage, prioritize, and route service desk tickets using the Service Desk system, ensuring proper categorization, escalation paths, and SLA compliance across all support tiers.</li>
<li>Serve as the primary owner of Tier 1 and Tier 2 (advanced) support incidents, including escalations from Tier 1; engage Tier 3 or vendors as needed for complex infrastructure or application issues.</li>
<li>Assist end users experiencing technical difficulties with a customer-first approach, ensuring all work is carried out in a timely manner, within defined SLAs, and with clear status communication throughout resolution.</li>
<li>Collaborate with IT infrastructure, Enterprise Applications, Cybersecurity, and development teams to reproduce issues in test environments, validate patches and fixes, and support change management processes.</li>
<li>Manage IT asset inventory and equipment lifecycle, including procurement tracking, hardware refresh cycles, configuration, imaging, and disposal, using asset management tools to ensure accurate records and minimize downtime.</li>
<li>Administer, update, and troubleshoot unified communications systems, including VoIP/cloud telephony platforms, video conferencing tools (e.g., Microsoft Teams, Zoom), and collaboration technology.</li>
</ul>
Minimum Qualifications
<ul>
<li>5+ years of experience in IT service desk operations.</li>
<li>Proficient in Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive), Windows 10/11, macOS, and other enterprise software applications.</li>
<li>Proven troubleshooting and problem-solving skills.</li>
<li>Excellent communication and customer service skills.</li>
<li>Multitasking skills and ability to handle a fluctuating workload.</li>
<li>Ability to work responsibly with or without direct supervision.</li>
<li>Ability to travel as needed.</li>
</ul>
Pay &amp; Benefits

At Alliance Defending Freedom, we offer a competitive compensation and benefits package to support your well-being and growth. While we do not disclose specific salary ranges, our compensation is competitive with top non-profit law firms. Our benefits include 100% covered medical and dental insurance, medical and dependent care reimbursement, paid disability, long-term care, life insurance, and a 401(k) plan with a 4% company match. We prioritize work-life balance with paid time off and 12 paid holidays each year.

Want to Know More About ADF?</div>

Sr. Technical Support Specialist

ANDERSON COUNTY

<div></div><div><div>DATE: June 23, 2026 CLOSING DATE: UNTIL FILLED 
POSITION: Technical Support Specialist 
DEPARTMENT: Technology Services 
Responsibilities:
Supports, monitors, tests, and troubleshoots hardware and software problems with computer systems. Provides day-to-day support to end-users as well as installation and maintenance of hardware and software. 
 Competencies for Successful Performance of Job Duties<ul><li>
Considerable knowledge of Microsoft operating systems and applications.</li><li>
Considerable knowledge of deployed hardware and software.</li><li>
Considerable knowledge of LANs, WANs, and their potential applications, network operating systems, hardware, and software.</li><li>
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.</li><li>
Ability to grasp new concepts and terminology quickly; interpret problems and use good judgment to determine effective solutions.</li><li>
Ability to establish and maintain effective working relationships with employees, County officials, and others; ability to communicate effectively orally and in writing; ability to work in stressful situations.</li></ul> 
MINIMUM QUALIFICATIONS
Formal Education and Experience
<ul><li>6 months+ training beyond High School</li><li>
3 to 5 years&rsquo; experience</li></ul></div></div>

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