technical support technician

Zurn Elkay Water Solutions

<div>Technician II, Compliance Lab
<h2 class="jobSectionHeader"><b><i>The Company
</i></b></h2><p>Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We&rsquo;re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.</p>
<p></p><p>Named by Newsweek as One of America&rsquo;s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today&rsquo;s leading international suppliers of plumbing and water delivery solutions.</p>
<p></p><p>Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you&rsquo;ll visit our website and learn more about Zurn Elkay at zurnelkay.com.</p>
<p></p><p>If you&rsquo;re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!</p>
<p></p><h1 class="jobSectionHeader"><b>If you are a current employee, please navigate </b><b>here </b><b>to apply internally.
</b></h1><p></p><p><b>Technician II, Compliance Lab
</b></p><p></p><p><b>Summary
</b></p><p>Compliance Lab Technician II typically includes responsibilities related to supporting engineering teams by conducting tests, maintaining lab equipment, collecting data, and assisting with prototype development.</p>
<p></p><p><b>Essential Job Functions
</b></p><ul><li>Execute complex test procedures on materials, components, systems, or prototypes with minimal supervision.
</li><li>Design and build custom test setups or fixtures in support of engineering requirements.
</li><li>Troubleshoot and resolve technical issues during testing or prototyping phases.
</li><li>Analyze test data, identify trends or anomalies, and prepare technical reports for engineering teams.
</li><li>Support engineering change processes and participate in root cause analysis and failure investigations.
</li><li>Maintain and calibrate advanced lab equipment; oversee lab safety and compliance.
</li><li>Collaborate with design, quality, and manufacturing engineers to refine products or test methods.
</li><li>Suggest and implement improvements in test procedures and lab operations.
</li><li>Support failure analysis and root cause investigations.
</li><li>Ensure test equipment is maintained and calibrated by the schedule.
</li><li>Collaborate with cross-functional teams, including design, quality, and manufacturing.
</li><li>Work on teams to design testing equipment to meet engineering or production testing requirements
</li><li>Work independently to machine, fabricate, assemble, and trouble shoot testing fixtures
</li><li>Performs preventative maintenance on production and lab test equipment. This activity could include modifying existing test stands to improve process efficiency, replacing wear components, or calibration of equipment.</li></ul>
<ul><li>Install and repair pipes, fittings, and fixtures for water, and drainage systems.</li></ul>
<p></p><p><b>Qualifications and Experience
</b></p><ul><li>Associate&rsquo;s degree in engineering technology, electronics, mechanical, or a related field (Bachelor&rsquo;s degree may be preferred for some employers).
</li><li>2+ years of relevant lab technician or technical support experience.</li></ul><br>
<p><br>
<b>Knowledge and Skills
</b></p><ul><li>Strong understanding of lab instrumentation and engineering tools.
</li><li>Familiarity with mechanical and/or electrical testing methods.
</li><li>Proficiency in using software tools for data entry, analysis (e.g., Excel, LabVIEW).
</li><li>Good communication and technical documentation skills.
</li><li>Strong attention to detail and ability to follow instructions precisely.
</li><li>Ability to work independently and within a team in a fast-paced environment.</li></ul>
<p></p><h2 class="jobSectionHeader"><b><i>Total Rewards and Benefits
</i></b></h2><ul><li>Competitive Salary</li>
<li>Medical, Dental, Vision, STD, LTD, AD&amp;D, and Life Insurance</li>
<li>Matching 401(k) Contribution</li>
<li>Health Savings Account</li>
<li>Up to 3 weeks starting Vacation (may increase with tenure)
</li><li>12 Paid Holidays</li>
<li>Annual Bonus Eligibility</li>
<li>Educational Reimbursement</li>
<li>Matching Gift Program</li>
<li>Employee Stock Purchase Plan &ndash; purchase company stock at a discount!
</li></ul><p></p><p>**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**
</p><p></p><p>E qual Opportunity Employer &ndash; Minority/Female/Disability/Veteran</p></div>

Technician II, Compliance Lab

APA-The Engineered Wood Association

<div>Description:<p><br>
</p><p><b>Associate Laboratory Technician (Entry-Level)</b></p><p><b>
Onsite</b></p><p></p><p><b><br>
Hands-On Role | Learn on the Job | Build Your Skills</b></p><p><br>
</p><p>Are you someone who enjoys working with your hands, learning new skills, and being part of a team that tests real-world products? APA &ndash; The Engineered Wood Association is hiring an Associate Laboratory Technician to support our lab team in Tacoma.</p><p>
This is a great entry-level opportunity for someone new to lab or shop work, or for someone changing into a hands-on technical field. If you are dependable, curious, and comfortable working with tools and equipment, we will train you.</p><p></p><p><b><br>
What You Will Do</b></p><p>
In this role, you will support day-to-day lab operations and learn how engineered wood products are tested and evaluated. Your work will include:</p><ul><li>
Set up and run basic lab tests using established procedures</li><li>
Prepare wood samples using saws and other shop tools</li><li>
Record test results and enter data into a computer database</li><li>
Assist with maintaining and cleaning lab equipment</li><li>
Support team projects, including helping build or modify test setup</li><li>
Work with scientists and engineers to establish testing procedures and project needs</li><li>
Follow all safety guidelines and keep your work area organized</li></ul><p><b>
What This Job Is (and Isn&rsquo;t)</b></p><p>
This position is best suited for someone who:</p><ul><li>
Wants to build practical technical skills through hands-on training</li><li>
Is comfortable working with tools, equipment, and shop-based tasks</li><li>
Enjoys active, hands-on work throughout the shift including standing, lifting, and using shop tools and equipment</li></ul><p>
This role is not focused on advanced research design or senior-level technical work. It is a training-focused, support role with training provided.</p><p><br>
</p><p>The complete job description is available upon request at hr@apawood.org.</p>
Requirements:<p><br>
</p><p><b>Requirements</b></p><p><b>
Minimum Qualifications</b></p><ul><li>
Must be 18 years of age or older, in line with safety requirements for operating shop equipment</li><li>
High school diploma or equivalent</li><li>
Some hands-on experience (school, hobbies, or work) using tools or equipment</li><li>
Comfortable using basic computer programs for data entry</li><li>
Able to use heavy equipment</li><li>
Able to lift 50-75 lbs. with team support and work on your feet throughout the shift</li></ul><p><b>
Nice to Have (but not required)</b></p><ul><li>
Experience with shop tools (saws, drills, etc.)</li><li>
Forklift experience</li><li>
Exposure to mechanical or hydraulic equipment</li><li>
Wood or metal fabrication experience</li></ul><p><b>
Pay and Benefits</b></p><p>
In compliance with pay transparency requirements, the pay range for this position is:</p><p><b><i>
$19.62 to $29.42 per hour</i></b><b>, dependent upon experience.</b></p><p>
Benefits include:</p><ul><li>
At least 3 weeks of paid vacation per year</li><li>
1 hour of sick pay for every 40 hours worked</li><li>
11 paid holidays</li><li>
Medical, dental and vision coverage</li><li>
401(k) retirement plan</li><li>
Life and disability insurance</li></ul><p><b>
Why Join APA?</b></p><p>
We are a nonprofit organization that supports the wood industry through testing, research, and education. You will be part of a team that values:</p><ul><li>
Learning and development for team members building technical skills</li><li>
A team-first, supportive environment</li><li>
Practical, hands-on work that builds skills you can grow with</li></ul><p><b>
Apply Today</b></p><p>
If you are ready to start building your skills in a hands-on technical role, we encourage you to apply.</p><p><i>
If you require reasonable accommodation in completing the application process, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources Manager by email at hr@apawood.org or by mail to HR Manager, 7011 S 19th St, Tacoma WA 98466.</i></p><p>
APA is an Equal Opportunity Employer.</p></div>

Associate Laboratory Technician

Temperature Solutions

<p><b>Job Description</b>: Technician Level II</p><p>The candidate must be an excellent communicator, have a positive attitude, and be self-motivated. Must be flexible, able to multi-task and have the capacity to work calmly in a fast- paced environment.</p><p>Along with running normal service calls, he will be a &ldquo;go to&rdquo; person for technical assistance and follow up on service calls performed by Technician I and installations performed by subcontractors and installer/apprentice.</p><p>Must be accomplished in providing a superior customer service experience, as it pertains to the retail business of heating and cooling, in the residential environment. He will have strong technical ability and be able to share knowledge with coworkers. He must have a strong sense of leadership, ambition, and desire to help others be successful. He must have a strong work ethic, a strong buy-in to the common practices and processes, and be able to work closely with a team of other Technicians, and Managers to help develop, and carry out the goals and visions of the company as a whole</p><p><b>SALARY RANGE:</b></p><p>$25-$35 per hour, depending on experience; plus bonus and commissions</p><p><b>Hours</b>: varies; rotating &ldquo;on-call&rdquo; schedule; some evenings and weekends</p><p><b>REQUIREMENTS:</b></p><ul><li>Ability to pass Pre-employment Drug Screening and Background Check</li><li>7+ years of experience conducting service repair work and quoting installations</li><li>Must have good communication and people skills</li><li>Must have good hygiene and a clean and neat appearance</li><li>Certificates of training and accomplishments are a must</li><li>Must be registered with the State of Texas as a certified technician</li><li>Maintain EPA certification card</li><li>Continuing Education 16 hours each year</li></ul><p><b>QUALIFICATIONS:</b></p><ul><li>Must have strong technical ability, able to quickly assess and diagnose HVAC equipment normally encountered in the residential and commercial environment.</li><li>Must have in depth technical knowledge of IAQ products, Ventilation, Filtration, surge protection, etc..</li><li>Applicants must have strong communication and presentation skills.</li><li>Must have extraordinary ability to work as part of a team. This is a role requiring patience and understanding in the ongoing challenges of helping others achieve their goals.</li><li>Must have a background in presenting IAQ, Maintenance Agreements, and other system upgrades.</li></ul><p>Job Type: Full-time</p><p>Pay: $25.00 - $35.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li></ul><p>Work Location: In person</p>

Senior HVAC Technician

Strategic Solutions

<div><p><i>Please note: Every application submitted through Workday is reviewed by a real person &mdash; not an AI. We value your time and take each submission seriously.</i></p><p></p><p>
Strategic Solutions delivers high-touch, value-rich technology services and is laser focused on helping companies successfully drive their businesses! With unparalleled expertise and credentials in healthcare, as well as legal, finance, and other industries, SSVA is the most experienced, locally-based provider of IT Consulting, Technology Delivery, and Managed Services in the Mid-Atlantic region.</p><p></p><div><div><p>
At SSVA, a New Charter Company, we are seeking an End User Support Technician in Richmond, NC (in other companies this person could hold the title of End User Support Technician, IT Support Technician, Desktop Support Technician) to provide responsive end-user IT support and maintain reliable workplace technology.</p></div><p></p><div><p><br>
This is position will be onsite in Richmond, NC</p></div><p></p><div><p><br>
In this role, you will monitor, troubleshoot, and optimize client network environments while leveraging Remote Monitoring and Management (RMM) platforms to proactively identify and resolve infrastructure issues before they impact end users. You will investigate network connectivity, Windows Server and workstation performance, Microsoft 365 services, and endpoint health, collaborating with internal engineering teams to remediate complex technical challenges. A key component of this role is developing and maintaining automation through PowerShell and Python scripting to streamline repetitive administrative tasks, enhance RMM alerting and remediation workflows, and improve operational efficiency across managed environments.</p></div><p></p><div><p><br>
To be successful in this role, you will possess a strong foundation in Windows administration, networking concepts, and endpoint management while demonstrating the ability to diagnose issues across diverse client environments. You should be comfortable analyzing RMM-generated alerts, identifying recurring trends, and building automated solutions using PowerShell or Python to improve response times and operational consistency. Success in this position requires excellent troubleshooting skills, the ability to prioritize incidents in a fast-paced managed services environment, and clear communication when working with both technical teams and end users. A continuous improvement mindset, curiosity for emerging technologies, and a passion for automation and infrastructure optimization will enable you to make a meaningful impact on service delivery and client satisfaction.</p></div><p></p><div><p><br>
We understand that great candidates may not meet every requirement listed. If you meet around 70% of the qualifications and are excited about this role, we encourage you to apply.</p></div><p></p><div><p>
General Job Duties</p></div><div><ul><li><p>
Provide network support and troubleshooting across client infrastructures, including configuring, upgrading, and maintaining Cisco Meraki networking solutions while diagnosing and resolving connectivity issues</p></li></ul></div><div><ul><li><p>
Work directly with ISPs to coordinate the installation, activation, troubleshooting, dispatch, and decommissioning of network circuits</p></li></ul></div><div><ul><li><p>
Develop and maintain automation scripts using PowerShell and Python to enhance RMM alerting, automate routine administrative tasks, and improve operational efficiency across managed environments</p></li></ul></div><div><ul><li><p>
Perform initial troubleshooting for end-user support requests, including password resets, workstation performance issues, software installations, printer and scanner configuration, driver installation, and other common desktop support tasks</p></li></ul></div><div><ul><li><p>
Provide onsite field support as needed, including PC deployments, workstation setup and replacement, printer installation and configuration, hardware upgrades, and other hands-on technical support activities. Field work accounts for approximately 25% of the role</p></li></ul></div><p></p><div><p><br>
Required Experience</p></div><div><ul><li><p>
3+ years of experience providing technical support to external client end users in a managed services (MSP) or similar customer-facing environment, with the ability to work both collaboratively as part of a team and independently with minimal supervision.</p></li></ul></div><div><ul><li><p>
Experience triaging, troubleshooting, and resolving incidents and service requests related to Windows workstations, printers, end-user applications, and Microsoft 365 services, including Exchange Online, Teams, OneDrive, and SharePoint.</p></li></ul></div><div><ul><li><p>
Strong knowledge of network support, including LAN/WAN, DHCP, DNS, Wi-Fi, and VPN technologies, as well as remote access solutions such as Remote Desktop Services (RDS) and Citrix. Working knowledge of Cisco Meraki, including navigating the Meraki Dashboard to monitor, troubleshoot, and resolve network-related issues.</p></li></ul></div><p></p><div><p><br>
Preferred Experience</p></div><div><ul><li><p>
Prior MSP or related-industry experience is a plus</p></li></ul></div><div><ul><li><p>
Connectwise RMM, plug-in Pia Agent experience</p></li></ul></div><div><ul><li><p>
Certifications: CCNA, Network+, Cisco Meraki Solutions Specialist (ECMS)</p></li></ul></div><p></p><div><p><br>
Compensation</p></div><div><p>
The compensation is expected to start at $60,000, plus bonus. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.</p></div></div><p></p><div><div><p><br>
SSVA, a New Charter Technologies company, is committed to creating an inclusive environment and is proud to be an equal opportunity employer. SSVA recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.</p></div></div></div>

End-User Support Technician

Five Star Technology Solutions

<div><div>On-Call Onsite Technician<br>
<br>
This position provides on-demand, as-needed onsite technical support for end-users &mdash; students, teachers, support staff, and school administrators &mdash; at school buildings within a two-hour drive of the technician's home address. Unlike Five Star's full-time Onsite Technician role, this is a part-time, PRN (&ldquo;as-needed&rdquo;) position built for districts and clients that need periodic or intermittent onsite coverage, plus additional on-call dispatches, rather than a daily onsite presence.<br>
<br>
The individual in this role must possess excellent communication and troubleshooting skills, prioritize requests effectively, and remain flexible and responsive to a variable, on-call schedule across a dynamic K-12 environment.<br>
<br>
<b>Essential Functions</b></div>
<ul><li>Provide Tier I onsite technical support during scheduled visits and on-call dispatches, responding to issues submitted by school staff and/or students.</li>
<li>Coordinate availability and visit scheduling with the Head of Onsite Services, confirming visit windows, on-call windows, and expected response times.</li>
<li>Perform computer imaging, software installations, and technology inventory maintenance/repair during scheduled site visits.</li>
<li>Troubleshoot and repair various devices and peripheral equipment, including but not limited to iPads, MacBooks, Chromebooks, Windows laptops, Windows desktop PCs, and interactive whiteboards.</li>
<li>Work within Five Star's ticketing system to log detailed troubleshooting notes for each visit and escalate issues to higher-level technical support when necessary, collaborating until problems are fully resolved.</li>
<li>Communicate clearly with school personnel during each visit regarding ticket status, and with Five Star leadership regarding completed work and recurring issues.</li>
<li>Support seasonal spikes &mdash; such as device deployment/collection or back-to-school setup &mdash; on an as-needed, scheduled basis.</li>
<li>Uphold Five Star's quality-of-service standards on every visit, including single-visit or infrequent engagements.</li>
<li>Experience troubleshooting hardware, software, and connectivity issues; a problem-solving mindset; and a customer service background with excellent communication skills.</li>
<li>A valid driver's license and reliable transportation to travel within a two-hour radius of home address.</li>
</ul><div><b>Position Details</b></div>
<ul><li>Employment Type: Part-time / PRN, W-2 employee (non-exempt)</li>
<li>Coverage Area: Within a two-hour drive of the technician's home address; specific district(s) assigned accordingly</li>
<li>Estimated Frequency: 2&ndash;5 visits per month, plus on-call as needed</li>
<li>Dispatch Notice: At least one week's notice for scheduled visits; shorter notice may apply for urgent/emergency tickets</li>
<li>Reports To: Head of Onsite Services</li>
<li>Travel Radius: Within a two-hour drive of home address</li></ul></div>

On-Call Onsite Technician

Parry Labs

<div><b>Who Are We?</b><div>
At Parry Labs we believe the modern combat advantage relies on the speed and scale of open systems. We&rsquo;re redefining the edge of the increasingly ever-changing battlespace by delivering game changing capabilities to our warfighters through digital engineering, software, and hardware solutions that are essential to our core of being a Digital Systems Integrator.</div><div></div><div><br>
Born digital and agile, Parry Labs is building a winning team to be the premier provider for Next Generation Mission Systems Integration across air, land, sea, space and cyber.</div><div></div><div><br>
Are you ready to be an instrumental part of experts in the industry? Join us in the innovation of integration at Parry and apply to help develop the technologies of tomorrow while reaching new heights in your career today.</div><div></div><div><b><br>
About The Role</b></div><div>
The Parry Labs IT Team is looking for a talented IT Support Technician to provide technical support for business users, services, and systems in our Dallas, TX office. Our IT Support Technician will handle end-user and helpdesk support of various break-fix incidents, fulfill requests, and assist with the provisioning of new workstations and software.</div><div></div><div><b><br>
This is a temporary (6) six-month role.<br>
</b></div><div></div><br>
<div><b>Duties &amp; Responsibilities:</b></div><ul><li>
Provide level-1 IT support to users at all Parry Labs locations.</li><li>
Monitor and respond to helpdesk incidents and requests across multiple support channels (i.e. email, self-service, phone, and walk-ups).</li><li>
Triage and troubleshoot issues, replace parts, perform system upgrades, and basic deployments.</li><li>
Setup and install workstation hardware, peripherals, and software for end-users.</li><li>
Grant access and assist with password resets to applications and systems as appropriate.</li><li>
Provide remote end-users support to employees at other locations.</li><li>
Troubleshoot connectivity issues (i.e. site internet, VPN, access to O365)&middot; Troubleshoot hardware and software issues.</li><li>
Setup and support voice and printing services for end users.</li><li>
Collaborate with IT team members on high-severity incidents, IT and business projects, and scheduled maintenance.</li><li>
Collaborate with Cybersecurity team members to help provide on-site response to resolve and remediate security vulnerabilities.</li><li>
Input and track asset management inventory of locations assets including workstations, monitors, phones, and peripherals.</li><li>
Create knowledge (how-to) articles to assist with level-0 support deflection and self-service.</li><li>
Interact with end-users, leadership, and third-party contractor.</li><li>
Other duties as assigned.</li></ul><div></div><div><b><br>
Required Qualifications:</b></div><ul><li>
Associate's degree in STEM field with 3+ years related experience or High School Diploma/GED with 5+ years of experience as a help desk technician or other IT customer support role</li><li>
US Citizen with ability to obtain and maintain a security clearance</li><li>
Relevant IT certifications (i.e. A+, Network+, Security+, Cloud+, MS 365 Fundamentals, ITIL)</li><li>
Experience with Microsoft Technology Stack (Windows, AD, O365, Intune, Sharepoint)</li><li>
Hands-on experience supporting a large end-user community, laptops, desktops, access management, and collaboration tools</li><li>
Good understanding of computer systems, mobile devices, and other tech products</li><li>
Ability to diagnose and resolve basic IT technical issues</li><li>
Experience with Windows 10/11</li><li>
Excellent communication and customer support skills</li></ul><div></div><div><div><div><div><div><div><b><br>
Why Join Parry Labs?</b></div><div>
At Parry Labs, we foster a culture of curiosity, collaboration, and diversity. Employees are given the autonomy to leverage their skills in creating state-of-the-art tech solutions that aid in the protection of the American Warfighter. We encourage new and bold ideas that push the status quo. It is this entrepreneurial spirit that drives us.</div><div></div><div><br>
Parry Labs will support you with workplace flexibility, a commitment to the health and well-being of you and your family and provide opportunities to work with a purpose. We are committed to supporting your success in both your professional and personal lives with benefits such as education assistance and unlimited paid time off, just to name a few.</div><div></div><div><b><br>
No One Has Time for Long Job Applications!</b></div><div>
We completely understand, that is why we have made the application process easy. We promise. This will be simple.</div><div></div><div><b><br>
Accessibility/Accommodation:</b></div><div>
If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process, please send an e-mail to HR@parrylabs.com or call (256) 682-7145 to let us know the nature of your request and contact information.</div></div></div></div></div></div></div><p></p>

IT Support Technician

Springfield Local School District

<div><p><b>POSITION: COMPUTER TECHNICIAN LEVEL 1</b></p><p><b>
LOCATION: </b>Division-based</p><p><b>
SALARY: </b>Classified Scale, Grade 9 (salary placement based on verified related experience).</p><p><b>
HOURS: </b>Full Time, 7.5 Hours per day</p><p><b>
POSITION LENGTH: </b>245 Days (12-Months)</p><p><b>
FLSA STATUS: </b>Non-Exempt</p><p><b>
IMMEDIATE SUPERVISOR: </b>Director of Technology</p><p></p><p><b><br>
JOB DESCRIPTION:</b></p><p>
The Computer Technician I provides first-level technical support for students and staff throughout Manassas Park City Schools. Under the direction of the Director of Technology, this position installs, configures, maintains, and repairs computer hardware, software, peripheral devices, and related technology systems. The technician responds to service requests, diagnoses technical issues, assists with network-connected devices, and supports the daily operation of instructional and administrative technology. This position does not supervise other employees.</p><p></p><p><b><br>
REQUISITE EDUCATION AND EXPERIENCE:</b></p><ul><li>
High School diploma or equivalent</li><li>
Working knowledge of the installation, configuration, operation, and troubleshooting of Microsoft Windows operating systems.</li><li>
Working knowledge of ChromeOS installation, configuration, and troubleshooting.</li><li>
Basic knowledge of computer hardware diagnostics, component-level repair, and device maintenance.</li><li>
Basic understanding of network infrastructure, connectivity, and troubleshooting.</li><li>
Experience using Microsoft Office applications and Google Workspace.</li><li>
Strong analytical, troubleshooting, and problem-solving skills.</li><li>
Excellent verbal and written communication skills.</li><li>
Ability to explain technical concepts in a clear, user-friendly manner.</li><li>
Strong customer service skills with a commitment to supporting staff and students.</li><li>
Ability to prioritize multiple assignments, work independently, and meet deadlines in a fast-paced environment.</li><li>
Ability to maintain accurate technical documentation, inventory records, and repair logs.</li><li>
Ability to adapt to changing priorities and technology initiatives.</li></ul><p></p><p><b><br>
DUTIES AND RESPONSIBILITIES </b><i>(Including, but not limited to, the following)</i><b>:</b></p><ul><li>
Install, configure, deploy, and upgrade computer hardware, software, and peripheral equipment.</li><li>
Diagnose, troubleshoot, repair, and maintain desktop computers, laptops, Chromebooks, printers, and other technology devices.</li><li>
Perform component-level repairs and replacement of internal hardware when appropriate.</li><li>
Provide timely technical support to students and staff through in-person, telephone, email, and help desk requests.</li><li>
Create, deploy, and maintain operating system images and device configurations.</li><li>
Coordinate warranty repairs, equipment returns, and replacement with technology vendors.</li><li>
Maintain accurate inventory records, asset management information, and service documentation.</li><li>
Perform preventative maintenance on division technology equipment.</li><li>
Assist with the installation, relocation, and setup of technology equipment throughout the division.</li><li>
Support technology initiatives, special projects, and district-wide deployments as assigned.</li><li>
Travel between school locations to provide technical support as needed.</li><li>
Maintain confidentiality of student and employee information in accordance with division policies and applicable laws.</li><li>
Stay current with emerging technologies, best practices, and division technology standards.</li><li>
Perform other duties as assigned in support of the mission and goals of Manassas Park City Schools.</li></ul><p></p><p><b><br>
PHYSICAL REQUIREMENTS:</b></p><p>
The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.</p><p>
This position requires frequent walking, standing, climbing stairs, bending, kneeling, crouching, reaching, pushing, pulling, and working under desks or other confined spaces while installing or repairing equipment. Frequent use of hands and fingers for keyboarding, cabling, and handling small electronic components is required.</p><p>
The employee must regularly lift and carry equipment weighing up to 25 pounds and occasionally lift or move equipment weighing up to 50 pounds. Visual acuity, color recognition, manual dexterity, and the ability to distinguish small electronic components and wiring are necessary. The position also requires prolonged periods of computer use and the ability to communicate effectively in person, by telephone, and through electronic communication.</p><p>
This position operates in a professional educational environment that includes schools, administrative offices, classrooms, computer labs, libraries, and other instructional spaces. The work requires frequent interaction with students, teachers, administrators, and support staff. Noise levels may range from quiet office settings to active classroom and school environments.</p><p>
The position requires travel between school buildings and occasional work outside normal business hours to support technology deployments, maintenance, or emergency repairs.</p><p></p><p><b><br>
CLEARANCES (Conditions for employment):</b></p><ul><li>
Criminal Justice Fingerprint/Background Clearance</li><li>
Tuberculosis Screening</li></ul><p></p><p><b><br>
EQUAL OPPORTUNITY EMPLOYER</b></p><p>
The Manassas Park City School Board is an equal opportunity employer, committed to nondiscrimination in recruitment, selection, hiring, pay, promotion, retention or and other personnel actions affecting employees or candidates for employment. Therefore, discrimination in employment against any person on the basis of race, color, creed, religion, national origin, ancestry, political affiliation, sex, sexual orientation, gender, gender identity, age, pregnancy, childbirth or related medical conditions, marital status, military status, genetic information or disability is prohibited, as required by federal and state laws and regulations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.</p><p><i>
This job description is intended to reflect the general nature and level of work performed by the employee. It is not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with the position. Management reserves the right to modify, add, or remove duties and to assign other responsibilities as necessary.</i></p></div><p></p>

Computer Technician Level 1

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