technical support technician

Core BTS

<div>
 NRI North America is looking for a qualified Computer Support Technician to join our professional services team that provides onsite support at school districts in Suffolk County. This is a full-time opportunity that will be onsite 5 days per week and require travel between various sites throughout the day.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond to help desk tickets and assist users with hardware and software issues, providing prompt and courteous support.
 </li>
 <li>
 Diagnose and resolve technical problems related to computers, printers, network connectivity, and other IT equipment.
 </li>
 <li>
 Set up and configure computers, peripherals, and software applications for new and existing users.
 </li>
 <li>
 Perform regular maintenance and updates on systems and software, ensuring optimal performance and security.
 </li>
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 Maintain accurate records of support requests, resolutions, and inventory of IT assets. Update knowledge base articles for common issues.
 </li>
 <li>
 Assist in monitoring and maintaining network infrastructure, including routers, switches, and access points.
 </li>
 <li>
 Provide training and support to users on new software and technologies, enhancing their technical skills and efficiency.
 </li>
 <li>
 Work closely with other IT team members on projects, upgrades, and system improvements
 
 
 
 
 </li>
 </ul>
 
 Required Knowledge, Skills, And Abilities
 
 
 
 <ul>
 <li>
 Associate&rsquo;s degree in information technology, Computer Science, or a related field.
 </li>
 <li>
 1-3 years of experience in IT support or a related role.
 </li>
 <li>
 Strong understanding of computer systems, mobile devices, and other technology products.
 </li>
 <li>
 Proficiency in troubleshooting hardware and software issues in Windows and macOS environments.
 </li>
 <li>
 Knowledge of networking concepts (TCP/IP, DHCP, DNS) is preferred.
 </li>
 <li>
 Excellent communication and customer service skills.
 </li>
 <li>
 Strong problem-solving abilities and attention to detail.
 </li>
 <li>
 Ability to work both independently and collaboratively in a team environment.
 </li>
 <li>
 Industry certifications such as CompTIA A+, ITIL, etc.
 
 
 
 
 </li>
 </ul>
 
 Benefits - You'll love working at NRI not just for the usual benefits, but for our environment and culture!
 
 
 
 
 <ul>
 <li>
 You'll work with a great group of people in a highly collaborative team and results oriented atmosphere
 </li>
 <li>
 You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle
 </li>
 <li>
 You&rsquo;ll work with large, sophisticated, and progressive clients throughout North America
 </li>
 <li>
 We provide a comprehensive benefits program including: $0 Healthcare option, company contribution to Health Savings Account with enrollment in a qualifying plan, 401(k) plus company match, Professional Development funds, Flexible Time Off (FTO) plus 11 company holidays, 4 weeks Parental/Caregiver Leave, company paid family building/fertility benefits through Progyny, Dental and Vision Insurance, and company paid Life/AD&amp;D, short term and long term disability insurance
 
 
 
 
 </li>
 </ul>
 
 Notices
 
 
 The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
 
 
 
 NRI North America is proud to be an Equal Opportunity/Affirmative Action employer.
 
 
 
 NRI North America will accept applications on an ongoing basis.
 
 
 NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance.
 
 
 If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to CareersBegin@nri-na.com.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Technical Support Technician

Eagle Tech Corp

Field Technician / IT Support TechnicianEagle Tech Corp Location: Springfield, VA (DC Metro Area) Job Type: Full-time Pay: Hourly, based on experience Work Location: In person / On-siteAbout UsEagle Tech Corp is a trusted Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) serving businesses across the D.C., Maryland, and Virginia (DMV) area. We provide IT support, cybersecurity, cloud services, and proactive technology management to help our clients operate securely and efficiently.We are seeking a dependable and motivated Field Technician / IT Support Technician to join our Service &amp; Support team. This is a hands-on role for someone who enjoys solving technical problems on-site, working directly with clients, and supporting a variety of IT environments.Position SummaryThe Field Technician will provide on-site technical support for client environments throughout the DMV area. This role includes troubleshooting desktops, laptops, printers, Microsoft environments, and basic network issues, as well as assisting with installations, maintenance, and end-user support.Travel to client sites is required. A valid driver&rsquo;s license is required, and Eagle Tech provides a company vehicle from our office for work-related client visits.Responsibilities<ul><li>Provide Level 1-2 support for Windows operating systems, Microsoft 365, and business applications</li><li>Troubleshoot desktops, laptops, printers, workstations, and peripheral devices on-site</li><li>Assist with basic network troubleshooting, including LAN/WAN connectivity, routers, switches, firewalls, and VPN access</li><li>Install, configure, and maintain hardware and software for client environments</li><li>Support end users with workstation setups, account issues, password resets, and connectivity problems</li><li>Document all service activity, updates, and resolutions in ticketing and RMM systems</li><li>Communicate clearly and professionally with clients regarding progress and issue resolution</li><li>Escalate complex technical issues to senior engineers when needed</li><li>Assist with deployments, upgrades, and other support-related projects</li></ul>Requirements<ul><li>1-2 years of IT support experience, desktop support, field support, or similar</li><li>Working knowledge of Windows OS and Microsoft 365</li><li>Basic understanding of networking concepts and troubleshooting</li><li>Experience with ticketing systems such as AutoTask, Kaseya, ConnectWise, or similar</li><li>Strong troubleshooting and customer service skills</li><li>Strong communication and time management abilities</li><li>Ability to work independently and manage multiple tasks</li><li>Valid driver&rsquo;s license</li></ul>Preferred Qualifications<ul><li>MSP experience</li><li>Associate or Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>Certifications such as CompTIA A+, Network+, Microsoft MCP, or Cisco CCNA</li><li>Familiarity with Active Directory, Azure, firewalls, and basic cybersecurity concepts</li></ul>Compensation &amp; Benefits<ul><li>Hourly pay based on experience and certifications</li><li>Health insurance</li><li>Professional development assistance</li><li>Certification reimbursement</li><li>Referral program</li><li>Company vehicle provided for work-related client visits</li><li>Growth opportunities within a growing MSP/MSSP environment</li></ul>Why Join Eagle Tech CorpThis is a great opportunity for someone who wants to grow their IT career in a hands-on role, gain exposure to multiple client environments, and work with a supportive technical team in a fast-paced MSP setting.Apply today to join Eagle Tech Corp and help support businesses across the DMV area.Pay: $26.00 - $32.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li><li>Referral program</li></ul>Work Location: In person

Field Technician / IT Support Technician

DK's Enterprises

Company: DK&rsquo;s Enterprises Ltd Location: 159 Doughty Blvd, Inwood, NY 11096 (Far Rockaway)Industry: Managed Services Provider (MSP) Position: Full-timeAbout UsWe are a fast-paced Managed Service Provider (MSP) delivering IT support and services to a diverse range of clients. Our team thrives on solving problems, staying ahead of the tech curve, and providing excellent service. We're currently seeking a reliable, customer-focused Level 1 Helpdesk Technician to join our team.Job Summary: The Level 1 IT Support Technician will be responsible for providing front-line technical support both from the office and on-site at client locations. Approximately 35% of the role includes field work, so a reliable vehicle and a valid driver&rsquo;s license are required. This is a 100% in-office role&mdash;no remote or hybrid work options are available.Key Responsibilities:<ul><li>Provide Level 1 IT support via phone, email, and in person for desktops, laptops, printers, and other endpoints</li><li>Troubleshoot hardware, software, and basic networking issues across multiple client environments</li><li>Perform system maintenance, patching, and user support</li><li>Document work in the ticketing system and escalate complex issues as needed</li><li>Deliver on-site technical support at client locations (approximately 35% of the time)</li><li>Maintain strong client relationships through professional and responsive service</li></ul>Requirements:<ul><li>Minimum of 2 year of hands-on IT experience (preferably in an MSP or similar environment)</li><li>Strong customer service and communication skills</li><li>Reliable vehicle and valid driver&rsquo;s license (required for field work)</li><li>Working knowledge of Windows OS, Microsoft 365, and basic networking concepts</li><li>Must be detail-oriented, self-motivated, and capable of managing multiple tasks</li><li>Must be authorized to work in the U.S.</li></ul>Benefits:<ul><li>Paid sick time and PTO</li><li>Health insurance</li><li>Vision insurance</li><li>401(k) with company match</li><li>Training and advancement opportunities</li></ul>Job Type: Full-timePay: $47,000.00 - $60,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Do you have motor vehicle ?</li></ul>Experience:<ul><li> MSP or relevant: 1 year (Required)</li></ul>Ability to Commute:<ul><li>Inwood, NY 11096 (Required)</li></ul>Work Location: In person

Level 1 IT Support Technician – In-Office & Field Work (MSP)

NEXA NETWORK SOLUTIONS

We are seeking a versatile and proactive CCTV Technician Cum Driver to join our technical team. In this dual role, you will be responsible for the installation, maintenance, and repair of security surveillance systems, as well as the safe transportation of equipment and personnel to various project sites.Technical:<ul><li>Install, configure, and maintain CCTV cameras (IP and Analog), DVRs, NVRs, and related security hardware.</li><li>Perform cable pulling, trunking, and termination (Cat6, Coaxial).</li><li>Troubleshoot system errors and provide technical support to clients.</li><li>Configure remote viewing on mobile devices and PCs.</li></ul>Job Type: Full-timePay: QAR2,000.00 - QAR3,000.00 per monthWork Location: In person

CCTV Technician Cum Driver

EMFI Group Qatar

EMFI Group is looking for Electrician-Technician with following qualification and responsibilities:<ul><li>Bachelor&rsquo;s degree in engineering, preferably Electrical Engineering, or equivalent.</li><li>Diploma-related technical experience</li><li>Technical Experience Related to Field Experience.</li><li>Minimum 2&ndash;3 years in installation support or project coordination</li><li>Coordinate installation activities and manage resources</li><li>Provide administrative support to installation Section</li><li>Ensure timely follow-up of Assigned Tasks</li><li>Maintain and organize technical documentation related to Installation</li><li>Address and resolve installation-related issues</li><li>Proficiency in coordination tools (MS Office)</li><li>Previous experience in Technical Support Fields</li><li>Excellent organizational &amp; communication skills</li><li>Good command of English and Arabic</li></ul>Prospective candidates may submit their CV to hiringemfi2022 @gmail.comJob Types: Full-time, Contract, Permanent Contract length: 36 monthsPay: From QAR2,500.00 per monthAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Diploma (Required)</li></ul>Experience:<ul><li>plumbing installation: 2 years (Required)</li><li>installation support /project coordination: 2 years (Required)</li></ul>Work Location: In person

Plumber - Technician (Installation)

Hilton

<div>AV Technician
An AV Technician is responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience while troubleshooting issues and providing solutions. 
 
 
What will I be doing? 
As an AV Technician, you will be responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience. An AV Technician will also be required to troubleshoot technical issues and provide solutions to meet guest requirements. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Meet and exceed customer expectations consistently</li>
<li>Set up audio, video and lighting to meet requirements</li>
<li>Troubleshoot technical issues, pinpoint faults, and offer remedies during events</li>
<li>Work closely with the Conference and Banqueting team</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Knowledge of front of house equipment and property management systems</li>
<li>Attend appropriate training courses when required</li>
<li>Ensure compliance of brand standards</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li>
<li>Be environmentally aware</li></ul>
What are we looking for? 
An AV Technician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Knowledge and experience of computer-based programs and the installation of IT equipment</li>
<li>Positive attitude</li>
<li>Good communication skills</li>
<li>Committed to delivering high levels of customer service</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in similar role in the hotel/leisure/retail sector</li>
<li>Knowledge of Video Conferencing, trussing, and rigging</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

AV Technician

NetAbility

<div>IT Technician - Tier 2 Support

The IT Technician -Tier 2 provides advanced technical support for client IT environments, serving as the primary escalation point for issues beyond Tier 1. This role requires strong analytical and troubleshooting skills, the ability to resolve complex technical problems, and the judgment to prioritize and manage multiple support requests effectively. The IT Technician works both independently and collaboratively to ensure reliable, secure, and efficient IT operations for clients.

Responsibilities:
<ul><li>
Serve as the escalation point for Tier 1 support, diagnosing and resolving more complex hardware, software, network, and system issues</li><li>
Provide remote and on-site support to client environments, including troubleshooting performance issues and system outages</li><li>
Install, configure, upgrade, and maintain computer hardware, operating systems, and business applications</li><li>
Support and troubleshoot network components, including connectivity issues, printers, and peripheral devices</li><li>
Perform setup, configuration, and administration of user accounts, email systems, and voice/communication systems</li><li>
Participate in and execute IT projects, including system deployments, upgrades, and migrations</li><li>
Collaborate with clients, vendors, and internal team members to resolve issues and implement solutions</li><li>
Document technical issues, resolutions, and procedures to support knowledge sharing and continuous improvement</li><li>
Identify recurring issues and recommend proactive solutions to improve system reliability and user experience</li><li>
Ensure adherence to company policies, security standards, and best practices</li><li>
Communicate clearly and professionally with clients and internal stakeholders regarding issue status and resolution</li></ul><ul><li>
Associate&rsquo;s degree in Information Technology or a related field, or equivalent work experience</li><li>
3+ years of hands-on experience in IT support or a similar technical role</li><li>
Demonstrated ability to troubleshoot and resolve more complex hardware, software, and network issues with minimal supervision</li><li>
Strong working knowledge of Windows operating systems, common business applications, and standard IT hardware</li><li>
Experience supporting network environments, including basic understanding of TCP/IP, DNS, DHCP, and connectivity troubleshooting</li><li>
Familiarity with user account administration, email systems, and access management</li><li>
Experience with remote support tools and ticketing systems</li><li>
Ability to prioritize and manage multiple tasks, including escalated support requests, in a timely manner</li><li>
Strong problem-solving and analytical skills with attention to detail</li><li>
Effective written and verbal communication skills, with the ability to interact professionally with clients and team members</li><li>
Ability to work both independently and collaboratively in a team environment</li><li>
Willingness to participate in after-hours support or on-call rotation, as needed</li></ul>

Preferred Qualifications:
<ul><li>
Relevant certifications (e.g., CompTIA A+, Network+, Microsoft or similar)</li><li>
Experience with system deployments, migrations, or IT project work</li><li>
Exposure to virtualization, cloud services, or backup solutions</li><li>
Experience working in a managed services or multi-client environment</li></ul><div>
<div>
<ul><li><div><div><div><div><div>Netability is committed to providing equal opportunity in employment for all people without regard to the following: race, color, religion, age, gender, sexual orientation, marital status, gender identity, national origin, physical or mental disability, service in the military, or any other attribute or characteristic protected by law.</div></div></div></div></div></li></ul></div></div></div><div></div>

IT Technician - Tier 2

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