technical support technician

NOVOTEL

<div><b>Job Description</b></div> <br> <p>We are seeking a skilled and versatile General Technician to join our team. As a General Technician, you will be responsible for maintaining, repairing, and troubleshooting various equipment and systems within our facility. This role requires a detail-oriented and collaborative individual who can efficiently handle a wide range of technical tasks.</p> <ul> <li>Perform routine maintenance and repairs on mechanical, electrical, and plumbing systems</li> <li>Diagnose and troubleshoot equipment malfunctions</li> <li>Conduct regular inspections of facility equipment and infrastructure</li> <li>Install and set up new equipment as needed</li> <li>Respond promptly to maintenance requests and emergency situations</li> <li>Maintain accurate records of maintenance activities and equipment status</li> <li>Collaborate with other departments to ensure smooth operations</li> <li>Adhere to all safety protocols and procedures</li> <li>Participate in ongoing training and skill development programs</li> <li>Assist in inventory management of tools, parts, and supplies</li> <li>Contribute to the development and implementation of preventive maintenance schedules</li> <li>Provide technical support and guidance to other team members as needed</li> </ul> <br> <div><b>Qualifications</b></div> <br> <ul> <li>High school diploma or vocational certificate in a relevant technical field</li> <li>Minimum of 2 years of practical experience as a general technician or in a similar role</li> <li>Proficiency in using basic tools and equipment related to facility maintenance</li> <li>Strong problem-solving skills and ability to think critically</li> <li>Excellent attention to detail and organizational skills</li> <li>Ability to read and interpret technical manuals and schematics</li> <li>Knowledge of safety procedures and regulations</li> <li>Physical stamina and dexterity to perform various maintenance tasks</li> <li>Excellent communication and interpersonal skills</li> <li>Flexibility to work in a dynamic environment and handle multiple priorities</li> <li>Goal-oriented mindset with a focus on efficiency and customer satisfaction</li> <li>Relevant certifications in specific technical areas (e.g., HVAC, electrical) are a plus</li> <li>Basic computer skills for record-keeping and communication purposes</li> <li>Ability to work independently and as part of a team</li> <li>Willingness to learn and adapt to new technologies and procedures</li> </ul>

General Technician

Columbia Debt Recovery

<p><b>Job Title:</b></p><p><b>IT Support Technician &ndash; Tier 1</b></p><p><b>Location:</b> Phoenix, Arizona (On-site)<br/><b>Department:</b> Information Technology<br/><b>Reports To:</b> Director of IT<br/><b>Compensation:</b> $20/hr &ndash; $25/hr (Hourly, Full-Time Employee)</p><p><b>Summary:</b></p><p>Genesis Revenue Recovery is seeking a dependable and user-focused <b>IT Support Technician &ndash; Tier 1</b> to deliver first-line technical support across the organization. As the initial point of contact for most IT issues, this role plays a vital part in ensuring a responsive and professional IT support experience.</p><p>This position is ideal for a motivated technician looking to grow their skills in a fast-paced, multi-user environment. You&rsquo;ll resolve a variety of common hardware, software, and access-related issues while escalating more complex incidents to Tier 2 or system administrators.</p><p><b>Key Responsibilities:</b></p><ul><li>Respond promptly to incoming support requests via service desk tickets, phone calls, and walk-up inquiries</li><li>Troubleshoot and resolve routine technical issues, including:</li><li>Login problems</li><li>Printer connectivity or driver issues</li><li>Hardware setup or minor malfunctions</li><li>Application errors (Office, browser, etc.)</li><li>Reset passwords and fulfill basic account access requests through Active Directory or Microsoft 365</li><li>Perform user onboarding and offboarding tasks such as account creation, hardware issuance, and permissions setup</li><li>Accurately document problems, resolutions, and follow-up actions in the ticketing system</li><li>Escalate unresolved or recurring issues to Tier 2 or system administrators with sufficient detail</li><li>Support basic setup of desktops, laptops, phones, printers, and conferencing tools</li><li>Contribute to ongoing documentation efforts, FAQs, and internal knowledge base</li></ul><p><b>Required Qualifications:</b></p><ul><li>1+ years of experience in an IT support, help desk, or another user-facing technical role</li><li>Familiarity with <b>Windows OS</b> (Windows 10/11) and <b>Microsoft Office</b> applications</li><li>Understanding of basic networking concepts (IP addressing, connectivity troubleshooting)</li><li>Strong communication skills and a professional, customer-service approach</li><li>Attention to detail and the ability to follow standard procedures for triage, documentation, and escalation</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Experience working with an IT ticketing system (e.g., Freshservice, Zendesk, Jira, ServiceNow)</li><li>Exposure to Active Directory or Microsoft 365 administration</li><li>Familiarity with endpoint management or imaging tools (e.g., Intune, MDT)</li><li>IT certifications such as CompTIA A+ or Microsoft 365 Fundamentals (a plus)ors.</li></ul><p>Job Type: Full-time</p><p>Pay: $20.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Are you comfortable working in-office from 7:00 am to 4:00 pm, Monday-Friday with a 1 hour lunch and (two) paid breaks? </li></ul><p>Experience:</p><ul><li>IT support: 1 year (Required)</li></ul><p>Ability to Commute:</p><ul><li>Everett, WA 98208 (Required)</li></ul><p>Work Location: In person</p>

IT Support Technician – Tier 1

Normeca International

<p>Normeca International AS invites &ldquo;HQ Technician &rdquo; to work in connection with the launch of our project in Pakistan &ldquo;Mobile Multi Diagnostic Clinic / Mini Hospital&rdquo; under the management of the Islamic Development Bank (ISDB) and in cooperation with the Government in Islamic Republic of Pakistan. The clinics will cover general diagnostic and minor surgical procedures, and they are all located in large mobile trailers. The clinics are fully equipped with modern medical equipment and ancillary units such as kitchen, laundry, dining room, conference rooms, etc. The Clinics are operating in KPK and Sindh Regions.</p><p>We are looking for a dedicated and skilled HQ Technician to join our team. The ideal candidate will play a vital role in maintaining and ensuring the security and functionality of medical and non-medical equipment. This position requires a proactive individual who is capable of handling both installation and repair tasks, as well as ensuring that all equipment complies with industry standards.</p><p><b>Key Responsibilities:</b></p><ul><li>Equipment Security &amp; Installation: Ensure the security of all properties, including both medical and non-medical equipment at headquarters and on-site. Equipment must be installed and stored in a safe and proper manner.</li><li>Equipment Transportation: Responsible for securing medical and non-medical equipment during trailer transportation to new locations, in coordination with MMU staff and the CM.</li><li>Relocation Assistance: Accompany the MMUs during moves to ensure that all units arrive without technical issues and assist in the setup of non-medical equipment at new sites.</li><li>Technical Support: Provide ongoing technical support to MMUs, addressing any challenges related to medical or non-medical equipment.</li><li>Repair &amp; Maintenance: Perform both minor and major repairs on equipment and manage scheduled services (quarterly, annual, and yearly) for generators and other equipment inside and outside of trailers.</li><li>Compliance &amp; Reporting: Ensure all installations comply with EU standards, and prepare detailed reports on any trailer damage during and after transport.</li><li>Collaboration: Work closely with MMU technicians to ensure that all equipment is well-maintained and operational.</li></ul><p><b>Qualifications</b>:</p><ul><li>Technical background or certification in equipment installation and maintenance.</li><li>Experience with medical equipment is an advance.</li><li>Strong problem-solving skills and attention to detail.</li><li>Ability to work in a fast-paced and dynamic environment.</li><li>Knowledge of EU standards for equipment installation is preferred.</li><li>Willingness to travel to support MMUs on-site.</li></ul><p>Job Type: Contract</p>

HQ Technician

RATP Dev

<div><h2 class="jobSectionHeader"><b>AFC Technician</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>At least 2 years of experience (Junior level)</div>
</li>
<li><div>High school diploma, A levels, GED, GCSE</div>
</li>
<li><div>Asset Technician</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>JOB PURPOSE:</b></p><p>
To conduct preventive and corrective maintenance of Automatic Fare Collection (AFC) systems and equipment&mdash;including Gates, TOMS, TVMs, LCUs, and SCUs&mdash;ensuring equipment functionality, minimizing downtime, and maintaining operational efficiency across Cairo Metro Line 3 stations. The role includes performing diagnostics, servicing mechanical and electrical components, supporting subcontractor performance, and maintaining service records.</p></div></div><p></p><div><br>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><p></p><div><p><b>RESPONSIBILITIES/DUTIES</b></p><p><b>
Maintenance Operations</b></p><ul><li>Perform preventive and corrective maintenance on AFC systems and components such as gates, ticketing machines, and local control units.</li><li>Assist AFC supervisors in executing scheduled maintenance tasks across assigned stations.</li><li>Perform on-site fault diagnostics and replace or repair defective parts to restore system functionality.</li><li>Respond promptly to mechanical or system failures, ensuring timely restoration of services.</li></ul><p><b>
Technical Support &amp; Equipment Handling</b></p><ul><li>Use and maintain maintenance tools, test devices, and calibration equipment in accordance with standards.</li><li>Ensure tools and spare parts are available, properly stored, and in good working condition.</li><li>Interpret blueprints and technical diagrams to assist with troubleshooting and repair tasks.</li><li>Service mechanical components and ensure precise adjustments during repairs.</li></ul><p><b>
Subcontractor Supervision</b></p><ul><li>Supervise and guide subcontractors to ensure adherence to preventive maintenance schedules and quality standards.</li><li>Monitor subcontractor activities and report any deviations or concerns to the supervisor.</li></ul><p><b>
Documentation &amp; Inventory</b></p><ul><li>Maintain accurate service logs, fault reports, and spare parts usage records.</li><li>Support in maintaining stock levels and initiating supply requests as necessary.</li><li>Ensure proper housekeeping and organization of maintenance workspaces.</li></ul><p><b>
Safety &amp; Compliance</b></p><ul><li>Follow health and safety regulations and ensure compliance with organizational standards and applicable laws.</li><li>Support environmental and safety initiatives and report potential hazards to the Executive Maintenance team.</li><li>Ensure maintenance activities are carried out in accordance with appliance safety standards.</li></ul><p><b>
General Support</b></p><ul><li>Assist with budget-related inputs as required.</li><li>Perform other duties as assigned, contributing to the overall effectiveness of the maintenance operations.</li></ul><p><b>
ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><p><b>
QUALIFICATIONS:</b></p><ul><li>High school diploma or equivalent; vocational certification in electrical, mechanical, or electro-mechanical fields.</li><li>Ability to read and interpret technical blueprints and maintenance documentation.</li><li>Physically capable of performing manual tasks in a time-sensitive environment.</li></ul><p><b>
KNOWLEDGE:</b></p><ul><li>General understanding of electrical, mechanical, and AFC systems.</li><li>Familiarity with maintenance procedures, tools, and diagnostic equipment.</li><li>Awareness of AFC systems and components is preferred.</li></ul><p><b>
EXPERIENCE:</b></p><ul><li>3-5 years of experience in AFC system maintenance, electro-mechanical servicing, or a similar technical field.</li><li>Proven hands-on experience as a maintenance technician is preferred.</li></ul><p><b>
DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><ul><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and collaboratively within a team.</li><li>High attention to detail and safety consciousness.</li><li>Initiative and adaptability in dynamic operational environments.</li><li>Strong problem-solving and troubleshooting capabilities.</li></ul></div></div></div></div><br>
<p></p>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

AFC Technician

Oracle

<div><p>As a Support Technician I, you will provide day-to-day technical support end-users hardware and software needs and project-based support. You will provide routine, technical support and maintenance for desktop, laptop, and network systems including hardware, application software, operating systems, and connectivity. In addition, you will be responsible for troubleshooting hardware and software issues and document resolution with support as needed while also repairing or replacing defective equipment with support as needed. As a team member, you will also install, configure, update end-user desktop and laptop software with support as needed, and prioritize and escalate issues when appropriate. Your responsibilities will also include performing telecom moves, adds, and changes for end-users with limited support. Finally, you will use knowledge transfer forums to identify and resolve problems and contribute to all desktop or telecom support phases, including coordination, monitoring, tracking, and resolution related to client installations, upgrades, software, hardware, operating systems, and operating system configuration issues.</p></div>
<br><div><div><b>Job Description
</b></div><div><p>As a Support Technician I, you will provide day-to-day technical support end-users hardware and software needs and project-based support. You will provide routine, technical support and maintenance for desktop, laptop, and network systems including hardware, application software, operating systems, and connectivity. In addition, you will be responsible for troubleshooting hardware and software issues and document resolution with support as needed while also repairing or replacing defective equipment with support as needed. As a team member, you will also install, configure, update end-user desktop and laptop software with support as needed, and prioritize and escalate issues when appropriate. Your responsibilities will also include performing telecom moves, adds, and changes for end-users with limited support. Finally, you will use knowledge transfer forums to identify and resolve problems and contribute to all desktop or telecom support phases, including coordination, monitoring, tracking, and resolution related to client installations, upgrades, software, hardware, operating systems, and operating system configuration issues.</p></div></div>

Internal Customer Tech Support A3-IT

MBHH

<p>The Multi-Technician is responsible for providing technical support and troubleshooting services across various departments and systems. This individual will be expected to possess expertise in multiple technical disciplines such as electrical, mechanical, HVAC (Heating, Ventilation, and Air Conditioning), plumbing, and other relevant fields. The role requires flexibility and a proactive approach to ensuring the smooth operation of equipment and systems in the organization.</p><p>Responsibilities:</p><ul><li>Perform regular preventive maintenance and troubleshooting of electrical, mechanical, HVAC, plumbing, and other technical systems.</li><li>Diagnose and repair faults in a wide range of equipment, including HVAC systems, electrical circuits, machinery, and plumbing systems.</li><li>Assist in the installation and setup of new systems, equipment, and machinery.</li><li>Perform calibration and commissioning of equipment.</li><li>Work with vendors or other technical teams to ensure seamless installation processes</li><li>Ensure all work is conducted in compliance with health, safety, and environmental regulations.</li><li>Maintain accurate records of all maintenance activities for auditing purposes.</li></ul><p><b>Qualifications:</b></p><ul><li>High school diploma, vocational training, or a relevant technical degree.</li><li>Minimum of 2-3 years of experience in a similar multi-technical role maintenance, repair, and installation.</li><li>Excellent problem-solving and diagnostic skills.</li><li>Strong knowledge of technical tools and safety standards.</li><li>Ability to read and understand technical manuals and blueprints.</li></ul><p>Job Type: Full-time</p>

Multi Technician

OMINCO INTERNATIONAL

<p><b>NOTE: TELEPHONE CALLS WILL NOT BE ENTERTAIN.</b></p><p><b>We are urgently looking for an experienced and well-organized </b>IT Technician (Technical) cum Web Developer / Web Designer / Graphic &amp; Product designer.</p><p>As an IT Technician, your duties will include troubleshooting and diagnosing software and hardware issues, setting up and configuring computer networks, and working with staff on all levels, including executives and directors. The ideal candidate will hold a Bachelor&rsquo;s degree in computer science or information technology.</p><p>As a Web Developer/Designer/Graphic &amp; Products Designer is in charge of ensuring websites look good and function properly. Web developers collaborate with website and graphic designers, monitor website traffic, troubleshoot website problems when they arise, and update websites as necessary. Web designer who will be responsible for creating great websites for our clients. Primary duties include conceptualizing and implementing creative ideas for company websites, as well as creating visual elements that are in line with our company branding.</p><p>To be successful in this role, you will need to have excellent visual design skills and be proficient in graphic design software such as Adobe Photoshop and Adobe Illustrator.</p><p><b>IT Technician Responsibilities:</b></p><p>- Installing and configuring hardware and software components to ensure usability.</p><p>- Troubleshooting hardware and software issues.</p><p>- Ensuring electrical safety standards are met.</p><p>- Repairing or replacing damaged hardware.</p><p>- Upgrading the entire system to enable compatible software on all computers.</p><p>- Installing and upgrading anti-virus software to ensure security at the user level.</p><p>- Performing tests and evaluations of new software and hardware.</p><p>- Providing support to users and being the first point of contact for error reporting.</p><p>- Establishing good relationships with all departments and colleagues.</p><p>- Conducting daily backup operations.</p><p>- Managing technical documentation.</p><p><b>Web Developer Responsibilities:</b></p><p>- Website and software application designing, building, or maintaining.</p><p>- Using scripting or authoring languages, management tools, content creation tools, applications, and digital media.</p><p>- Conferring with teams to resolve conflicts, prioritize needs, develop content criteria, or choose solutions.</p><p>- Directing or performing Website updates.</p><p>- Developing or validating test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types.</p><p>- Editing, writing, or designing Website content, and directing team members who produce content.</p><p>- Maintaining an understanding of the latest Web applications and programming practices through education, study, and participation in conferences, workshops, and groups.</p><p>- Back up files from Web sites to local directories for recovery.</p><p>- Identifying problems uncovered by customer feedback and testing, and correcting or referring problems to appropriate personnel for correction.</p><p>- Evaluating code to ensure it meets industry standards, is valid, is properly structured, and is compatible with browsers, devices, or operating systems.</p><p>- Determining user needs by analyzing technical requirements.</p><p><b>Web Designer Responsibilities:</b></p><p>- Testing and improving the design of the website.</p><p>- Establishing design guidelines, standards, and best practices.</p><p>- Maintaining the appearance of websites by enforcing content standards.</p><p>- Designing visual imagery for websites and ensuring that they are in line with branding for clients.</p><p>- Working with different content management systems.</p><p>- Incorporating functionalities and features into websites.</p><p>- Designing sample pages including colors and fonts.</p><p>- Preparing design plans and presenting the website structure.</p><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED4,000.00 per month</p><p>Application Question(s):</p><ul><li>Nationality?</li></ul><p>Experience:</p><ul><li>IT Specialist: 5 years (Preferred)</li></ul>

IT Specialist

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