technical support technician

ePlus

<p><b>Support Technician</b></p><p>We are seeking a skilled Support Technician to join our team for a long-term project supporting our ePlus customer. The ideal candidate will have experience with break/fix, imaging, and configurations, as well as technical expertise in areas such as asset tagging. Experience repairing client equipment is a plus.</p><p>Responsibilities will include:</p><ul><li>Updating break/fix tickets and providing technical support</li><li>Imaging and configuring equipment</li><li>Asset tagging and management</li><li>Working collaboratively with the ePlus team</li></ul><p>Requirements:</p><ul><li>Reliable transportation to and from the office</li><li>Availability to work 8:00AM-5:00PM, Monday-Friday</li><li>Technical experience with imaging, configuration, and asset management</li><li>Strong problem-solving skills and attention to detail</li><li>HP Repair is a plus</li></ul><p>If you have a strong technical background and excellent communication skills, we encourage you to apply for this exciting opportunity!</p><p>Job Types: Full-time, Contract</p><p>Pay: $18.00 - $21.00 per hour</p><p>Work Location: In person</p>

Support Technician

Hitachi Energy

<div>
 <strong>
  The Opportunity
  <br/>
  <br/>
 </strong>
 As a Substation Service Technician at Hitachi Energy, this role involves installing, maintaining, troubleshooting, and repairing Hitachi products and systems to ensure optimal performance and customer satisfaction.
 <br/>
 <br/>
 <strong>
  How You Will Make An Impact
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Perform routine and preventive maintenance on a variety of Hitachi equipment and systems.
  </li>
  <li>
   Test and maintain all relays (protection, signaling), instruments (metering and transducers), contactors for proper functional operations
  </li>
  <li>
   Execute repairs and replacements of faulty components at substation, ensuring adherence to Hitachi's quality standards and safety protocols.
  </li>
  <li>
   Provide technical support and guidance to customers, explaining technical concepts clearly and courteously.
  </li>
  <li>
   Document all service activities, including repairs, maintenance performed, and parts used, accurately and promptly.
  </li>
  <li>
   Collaborate with engineering and sales teams to provide feedback on product performance and customer needs.
  </li>
  <li>
   Adhere to all company policies, procedures, and safety regulations.
  </li>
  <li>
   Participate in ongoing training and professional development to stay current with Hitachi product advancements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Background
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Associate&rsquo;s degree in electrical or technical diploma
  </li>
  <li>
   2+ years of experience as a Service Technician or in a similar technical support role
  </li>
  <li>
   Have experience in protection relay maintenance and testing.
  </li>
  <li>
   Strong mechanical and electrical aptitude, with the ability to read and interpret schematics and technical manuals
  </li>
  <li>
   Experience using hand and power tools, as well as diagnostic equipment
  </li>
  <li>
   Solid computer skills, including familiarity with diagnostic software and service management systems
  </li>
  <li>
   Strong communication and interpersonal skills with a customer-focused mindset
  </li>
  <li>
   Ability to work both independently and collaboratively as part of a team
  </li>
  <li>
   Willingness to handle physically demanding tasks, including lifting equipment and working in varied environments
  </li>
  <li>
   Flexibility to travel to customer sites as needed
   <br/>
   <br/>
  </li>
 </ul>
 Publication date : 2026-05-29
</div>


Substation Service Technician

CVS Health

<div><p>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.</p><p></p><p><b>
Position Summary</b></p><p>
The Field Service Technician provides on-site technical support to CVS Pharmacy locations, traveling between stores to maintain and repair computer systems, hardware, and store technology. This role supports point-of-sale (POS), pharmacy systems, networking equipment, and other in-store technologies. The technician diagnoses and resolves technical issues, performs preventative maintenance, and ensures minimal disruption to store operations.</p><p>
This position works closely with remote support teams such as network services, software engineering, and help desk personnel to restore service and identify root causes of issues. The Field Service Technician maintains accurate service records and ensures timely resolution of all assigned work while delivering excellent in-store customer support.</p><div></div><p><b>
What You Will Do</b></p><ul><li>
Travel between assigned CVS Pharmacy locations to provide on-site technical support and maintenance.</li><li>
Deliver hands-on support for store systems, including POS systems, pharmacy systems, photo kiosks, and inventory management systems.</li><li>
Perform preventative maintenance, software updates, hardware upgrades, and equipment replacements to ensure optimal system performance with minimal supervision.</li><li>
Install and integrate new technology in stores, including setup and configuration of POS terminals, peripherals, and network connectivity.</li><li>
Diagnose and resolve complex technical issues on-site, determining root causes and implementing effective solutions.</li><li>
Maintain accurate documentation of service calls, equipment installations, repairs, and maintenance activities.</li><li>
Collaborate with cross-functional IT teams (help desk, network engineers, and software developers) to escalate and resolve issues as needed.</li><li>
Provide exceptional customer service to store colleagues while troubleshooting and resolving equipment issues.</li><li>
Manage inventory of IT parts, tools, and supplies; ensure readiness by tracking stock and placing orders as needed.</li><li>
Participate in an on-call rotation and respond to urgent service needs as required.</li></ul><div></div><p><b>
Required Qualifications</b></p><ul><li>
1+ years of hands-on experience troubleshooting hardware, repairs, and maintenance</li><li>
Valid driver&rsquo;s license with no major violations</li><li>
Willingness to travel frequently between CVS Pharmacy locations within Cocoa Beach FL (must reside within the service area)</li><li>
Availability to work flexible hours, including days, nights, weekends, and holidays</li><li>
Ability to lift 75 lbs and occasionally work on ladders</li></ul><div></div><p><b>
Preferred Qualifications</b></p><ul><li>
Technical certifications</li><li>
Associate&rsquo;s or technical degree</li><li>
Previous field service technician experience</li></ul><div></div><p><b>
Education</b></p><ul><li>
High School Diploma or GED required</li></ul><p></p><p><b>
Anticipated Weekly Hours</b></p>
40<p></p><p><b>
Time Type</b></p>
Full time<p></p><p><b>
Pay Range</b></p><p>
The typical pay range for this role is:</p><p></p>
$18.50 - $35.29<p></p><p>
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.</p><p><br>
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.</p><p></p><p><b>
Great benefits for great people</b></p><p></p><p>
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.</p><br>
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.<p><br>
Additional details about available benefits are provided during the application process and on Benefits Moments.</p><br>
We anticipate the application window for this opening will close on: 07/13/2026<p></p><p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</p></div>

Field Service Technician – Cocoa Beach FL

Wesleyan University

<div><div><h2 class="jobSectionHeader"><b>Information Technology Services (ITS) supports Wesleyan University's academic, research, and administrative mission by providing reliable, secure, and user-focused technology services. As part of the ITS Service Delivery team, the IT Service Technician helps ensure faculty, staff, and students have the technology and support they need to teach, learn, research, and work effectively.</b></h2></div><div><h2 class="jobSectionHeader"><b>
</b></h2></div><div><h2 class="jobSectionHeader"><b>
Reporting to the ITS Service Desk Manager, the </b><b>IT Service</b><b> Technician </b><b>prov</b><b>ide</b><b>s</b><b> customer</b><b>-focused, hands-on </b><b>hardware</b><b> </b><b>a</b><b>nd e</b><b>n</b><b>d</b><b>-user </b><b>suppor</b><b>t</b><b> with an emphasis on Apple devices</b><b>. T</b><b>he position </b><b>perfo</b><b>rms </b><b>devic</b><b>e deplo</b><b>yment</b><b>, h</b><b>ardwa</b><b>re </b><b>repair</b><b>, </b><b>tro</b><b>ubleshooti</b><b>ng</b><b>, a</b><b>nd l</b><b>ifecy</b><b>cle </b><b>suppo</b><b>rt</b><b> for </b><b>desktop</b><b>, </b><b>laptops</b><b>, and mobile devices across the University.</b></h2></div><div><h2 class="jobSectionHeader"><b>
</b></h2></div><div><h2 class="jobSectionHeader"><b>
As</b><b> a</b><b> member of the ITS Service Delivery Team</b><b>, th</b><b>e I</b><b>T Ser</b><b>vice</b><b> Technician</b><b> </b><b>works </b><b>closely with the ITS Service Desk, Desktop Support Specialists (DSS), and the ITS Software Deployment Engineer to configure, deploy, diagnose, repair, maintain, and </b><b>support</b><b> </b><b>techn</b><b>ology </b><b>used</b><b> </b><b>by</b><b> staff, faculty, and students throughout the University</b><b>.</b></h2></div><div><h2 class="jobSectionHeader"><b>
</b></h2></div><div><h2 class="jobSectionHeader"><b>
Key Responsibilities:</b></h2></div><div><h2 class="jobSectionHeader"><b>
Apple Hardware Repair &amp; Diagnostics</b></h2></div><div><ul><li><h2 class="jobSectionHeader"><b>
Serve as the team&rsquo;s primary </b><b>reso</b><b>urce </b><b>for </b><b>Apple hardware </b><b>support</b><b>, diag</b><b>nostics</b><b>,</b><b> and rep</b><b>air.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Perform diagnostics, troubleshooting, </b><b>hardware</b><b> repair, and warranty</b><b> and </b><b>non</b><b>‑</b><b>warranty</b><b> service for Apple desktops</b><b>, </b><b>laptops</b><b>, and </b><b>re</b><b>lated </b><b>hardware.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Conduct </b><b>rou</b><b>tine </b><b>data recovery and data migration for Apple systems.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Maintain and prepare Apple loaner equipment, ensuring devices are imaged, inventoried, sanitized, and ready for deployment.</b></h2></li></ul></div><div><h2 class="jobSectionHeader"><b>
End</b><b>-user</b><b> Support (Tier 1 &amp; Tier 2)</b></h2></div><div><ul><li><h2 class="jobSectionHeader"><b>
Provide </b><b>re</b><b>sponsive </b><b>support via phone, walk</b><b>-</b><b>in, email, chat, and remote </b><b>su</b><b>pport </b><b>tools.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Resolve issues at the </b><b>appropriate level</b><b> and escalate when necessary.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Deliver clear, friendly explanations of technical issues to </b><b>nontechnical</b><b> users.</b></h2></li></ul></div><div><h2 class="jobSectionHeader"><b>
</b></h2></div><div><h2 class="jobSectionHeader"><b>
Deployment, Imaging &amp; Device Management</b></h2></div><div><ul><li><h2 class="jobSectionHeader"><b>
Collaborate with the ITS Software Deployment Engineer to test, deploy </b><b>and </b><b>m</b><b>aintain</b><b> </b><b>Apple software images and O</b><b>pera</b><b>ting </b><b>S</b><b>ystem</b><b> updates.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Use JAMF Pro and related tools </b><b>to enr</b><b>oll, </b><b>configure</b><b> and manage Apple</b><b> </b><b>device</b><b>s</b><b>, </b><b>deploy</b><b> </b><b>sof</b><b>tware</b><b>,</b><b> and </b><b>suppor</b><b>t </b><b>e</b><b>stablished</b><b> </b><b>dev</b><b>ice managem</b><b>ent </b><b>polic</b><b>ies</b><b>.</b></h2></li></ul></div><div><h2 class="jobSectionHeader"><b>
Campus Field Support</b></h2></div><div><ul><li><h2 class="jobSectionHeader"><b>
Perform onsite diagnosis, </b><b>tr</b><b>oubleshooting</b><b>,</b><b> </b><b>and resolution of Apple hardware and software issues across campus.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Support end</b><b>-</b><b>user mobile Apple devices (iPhones, iPads, peripherals) used for </b><b>University</b><b> business.</b></h2></li></ul></div><div><h2 class="jobSectionHeader"><b>
Inventory &amp; Lifecycle Management</b></h2></div><div><ul><li><h2 class="jobSectionHeader"><b>
Work with Desktop Support to </b><b>maintain</b><b> inventory of Apple hardware and peripherals.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Track hardware lifecycles </b><b>a</b><b>nd </b><b>assis</b><b>t</b><b> with</b><b> </b><b>hardware</b><b> upgrades and equipment disposition.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Travel to offices, classrooms, and other campus locations to install, </b><b>maintain</b><b>, troubleshoot, repair, and support University-owned technology.</b></h2></li></ul></div><div><h2 class="jobSectionHeader"><b>
General IT Support</b></h2></div><div><ul><li><h2 class="jobSectionHeader"><b>
Assist with Windows desktop support and general IT hardware </b><b>and p</b><b>eri</b><b>pheral </b><b>troubleshooting as needed.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Coor</b><b>d</b><b>inate</b><b> with Apple and third</b><b>-</b><b>party vendors </b><b>regarding</b><b> warranty service, parts procurement, and technical guidance.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Provide hands-on technical support through bench repair, onsite field support, device deployment, and direct </b><b>assistance</b><b> to end users across the University.</b></h2></li></ul></div><div><h2 class="jobSectionHeader"><b>
Documentation &amp; Knowledge Sharing</b></h2></div><div><ul><li><h2 class="jobSectionHeader"><b>
M</b><b>aintain </b><b>accur</b><b>ate</b><b> </b><b>document</b><b>ation </b><b>of</b><b> repairs, installations, inventory updates, and support activities in ServiceNow.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Contribute to ITS knowledge base articles related to Apple hardware and software support.</b></h2></li></ul></div><div><h2 class="jobSectionHeader"><b>
Other Duties</b></h2></div><div><ul><li><h2 class="jobSectionHeader"><b>
Perform </b><b>additional</b><b> responsibilities as assigned</b></h2></li></ul><h2 class="jobSectionHeader"><b><i>
(Relocation assistance to CT is available for those who qualify).</i></b></h2><p></p><h1 class="jobSectionHeader"><b>
Minimum Qualifications</b></h1><div><div><ul><li><h2 class="jobSectionHeader"><b>
Bachelor&rsquo;s</b><b> degree and at least 2 years of </b><b>expe</b><b>rience </b><b>provid</b><b>ing </b><b>deskt</b><b>op, </b><b>device,</b><b> </b><b>or </b><b>IT hardware support or an equivalent combination of education, training, and experience.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Hands</b><b>-</b><b>on experience </b><b>supporting </b><b>Apple</b><b> </b><b>desk</b><b>top</b><b>, </b><b>lapto</b><b>p and m</b><b>obile </b><b>devices </b><b>including </b><b>hardware</b><b> </b><b>diagnostics, repair, and </b><b>operating system</b><b> </b><b>imaging</b><b>, deployment</b><b>,</b><b> and </b><b>troubleshooting</b><b>.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Exp</b><b>erienc</b><b>e </b><b>using</b><b> JAMF Pro or similar Apple </b><b>mobile </b><b>devic</b><b>e management </b><b>(</b><b>MDM</b><b>)</b><b> solutions.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
W</b><b>orking kno</b><b>wled</b><b>ge of</b><b> Windows operating systems and </b><b>des</b><b>ktop </b><b>devices.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Demons</b><b>trated ab</b><b>ility to provi</b><b>de effec</b><b>tive </b><b>customer service </b><b>and co</b><b>mmunicate</b><b> </b><b>techn</b><b>ical information </b><b>clearly </b><b>to </b><b>users</b><b> with varyi</b><b>ng level</b><b>s</b><b> of technical know</b><b>ledge.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Demonstrated ability to organize work, manage multiple assignments, and </b><b>maintain</b><b> </b><b>accurate</b><b> technical documentation.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Demonstrated ability to troubleshoot technical issues, prioritize work, and complete assignments with </b><b>appropriate supervision</b><b>.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Working knowledge of </b><b>supporting </b><b>desktops</b><b>, </b><b>laptops</b><b>,</b><b> and </b><b>mobile</b><b> d</b><b>e</b><b>vices </b><b>in</b><b> </b><b>a </b><b>network</b><b>ed </b><b>environmen</b><b>t</b><b>.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Commitment to working within a diverse environment and interacting professionally with individuals of varied backgrounds.</b></h2></li></ul></div></div><h1 class="jobSectionHeader"><b>
Preferred Qualifications</b></h1><div><div><ul><li><h2 class="jobSectionHeader"><b>
Apple certifications such as </b><b>Apple Certi</b><b>fied Support Prof</b><b>ession</b><b>al (</b><b>ACSP</b><b>)</b><b> or </b><b>Apple Certified Mac Techn</b><b>ician (</b><b>ACMT</b><b>)</b><b>.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
E</b><b>xperience p</b><b>rovi</b><b>ding </b><b>Tier 1 and Tier 2 </b><b>te</b><b>chnical </b><b>support in a networked environment, including </b><b>the </b><b>use of </b><b>IT service man</b><b>agement (</b><b>ITSM</b><b>)</b><b> platforms such as ServiceNow.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Experience performing data recovery on Apple </b><b>devices</b><b>.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Experience with Windows Active Directory, Microsoft Endpoint Configuration Manager</b><b> (</b><b>formerly</b><b> </b><b>SCCM</b><b>)</b><b> and </b><b>mul</b><b>ti-facto</b><b>r </b><b>authentication </b><b>(</b><b>MFA</b><b>)</b><b> tools</b><b>.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Familiarity with Network Access Control </b><b>(N</b><b>AC</b><b>) sol</b><b>utions such</b><b> </b><b>as Aruba</b><b> ClearPass</b><b> </b><b>or other equivalent</b><b> </b><b>tools</b><b>.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Experience providing remote </b><b>technical </b><b>support using remote </b><b>supp</b><b>ort</b><b> tools.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Experience with </b><b>virtual pr</b><b>ivate ne</b><b>twork</b><b> (</b><b>VPN</b><b>)</b><b> connec</b><b>tivity</b><b> and software.</b></h2></li></ul></div><div><ul><li><h2 class="jobSectionHeader"><b>
Exper</b><b>ience </b><b>providing</b><b> IT support </b><b>within</b><b> a higher</b><b> </b><b>education environment.</b></h2></li></ul></div></div></div><p></p><p><b>
Position is open until filled. For full consideration please apply by August 23rd when first review of applications will begin.
</b></p><p></p>Compensation: $52,400-$61,300<p></p>
Work Location: On Campus<p></p><p>
All offers to external applicants are contingent on the candidate&rsquo;s completion of a pre-employment background check screening to the satisfaction of Wesleyan University.</p><p></p><p>
Wesleyan University, located in Middletown, Connecticut, does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, political belief, veteran status, sexual orientation, genetic information or non-position-related criminal record. We welcome applications from women and historically underrepresented minority groups. Inquiries regarding Title IX, Section 504 or any other non-discrimination policies should be directed to Vice President for Equity and Inclusion, Title IX and ADA/504 Coordinator.</p><p></p><p>
Wesleyan University complies with the Clery Act and maintains records of campus crime statistics and security policies. Copies of Wesleyan University&rsquo;s Clery Act Report are available on request and online at https://www.wesleyan.edu/publicsafety/clery.html.</p><p></p><p>
Experience is taken into consideration in the determination of salary offers. For more information visit https://www.wesleyan.edu/hr/handbook/compensation-practices/index.html</p><p></p><p>
Wesleyan offers a broad range of employee benefits and development opportunities, including comprehensive group insurance plans, wellness programs and incentives, generous paid time off and retirement plans, flexible work schedules, employee and dependent tuition programs for those who qualify.</p><p></p><p>
Detailed information on the benefits of working at Wesleyan is located at: https://wesleyan.edu/hr/careers/prospective-resources.html.</p></div>

IT Service Technician

APA-The Engineered Wood Association

<div>Description:<p><br>
</p><p><b>Associate Laboratory Technician (Entry-Level)</b></p><p><b>
Onsite</b></p><p></p><p><b><br>
Hands-On Role | Learn on the Job | Build Your Skills</b></p><p><br>
</p><p>Are you someone who enjoys working with your hands, learning new skills, and being part of a team that tests real-world products? APA &ndash; The Engineered Wood Association is hiring an Associate Laboratory Technician to support our lab team in Tacoma.</p><p>
This is a great entry-level opportunity for someone new to lab or shop work, or for someone changing into a hands-on technical field. If you are dependable, curious, and comfortable working with tools and equipment, we will train you.</p><p></p><p><b><br>
What You Will Do</b></p><p>
In this role, you will support day-to-day lab operations and learn how engineered wood products are tested and evaluated. Your work will include:</p><ul><li>
Set up and run basic lab tests using established procedures</li><li>
Prepare wood samples using saws and other shop tools</li><li>
Record test results and enter data into a computer database</li><li>
Assist with maintaining and cleaning lab equipment</li><li>
Support team projects, including helping build or modify test setup</li><li>
Work with scientists and engineers to establish testing procedures and project needs</li><li>
Follow all safety guidelines and keep your work area organized</li></ul><p><b>
What This Job Is (and Isn&rsquo;t)</b></p><p>
This position is best suited for someone who:</p><ul><li>
Wants to build practical technical skills through hands-on training</li><li>
Is comfortable working with tools, equipment, and shop-based tasks</li><li>
Enjoys active, hands-on work throughout the shift including standing, lifting, and using shop tools and equipment</li></ul><p>
This role is not focused on advanced research design or senior-level technical work. It is a training-focused, support role with training provided.</p><p><br>
</p><p>The complete job description is available upon request at hr@apawood.org.</p>
Requirements:<p><br>
</p><p><b>Requirements</b></p><p><b>
Minimum Qualifications</b></p><ul><li>
Must be 18 years of age or older, in line with safety requirements for operating shop equipment</li><li>
High school diploma or equivalent</li><li>
Some hands-on experience (school, hobbies, or work) using tools or equipment</li><li>
Comfortable using basic computer programs for data entry</li><li>
Able to use heavy equipment</li><li>
Able to lift 50-75 lbs. with team support and work on your feet throughout the shift</li></ul><p><b>
Nice to Have (but not required)</b></p><ul><li>
Experience with shop tools (saws, drills, etc.)</li><li>
Forklift experience</li><li>
Exposure to mechanical or hydraulic equipment</li><li>
Wood or metal fabrication experience</li></ul><p><b>
Pay and Benefits</b></p><p>
In compliance with pay transparency requirements, the pay range for this position is:</p><p><b><i>
$19.62 to $29.42 per hour</i></b><b>, dependent upon experience.</b></p><p>
Benefits include:</p><ul><li>
At least 3 weeks of paid vacation per year</li><li>
1 hour of sick pay for every 40 hours worked</li><li>
11 paid holidays</li><li>
Medical, dental and vision coverage</li><li>
401(k) retirement plan</li><li>
Life and disability insurance</li></ul><p><b>
Why Join APA?</b></p><p>
We are a nonprofit organization that supports the wood industry through testing, research, and education. You will be part of a team that values:</p><ul><li>
Learning and development for team members building technical skills</li><li>
A team-first, supportive environment</li><li>
Practical, hands-on work that builds skills you can grow with</li></ul><p><b>
Apply Today</b></p><p>
If you are ready to start building your skills in a hands-on technical role, we encourage you to apply.</p><p><i>
If you require reasonable accommodation in completing the application process, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources Manager by email at hr@apawood.org or by mail to HR Manager, 7011 S 19th St, Tacoma WA 98466.</i></p><p>
APA is an Equal Opportunity Employer.</p></div>

Associate Laboratory Technician

BIN SHABIB GROUP

<p>Job description:</p><p><b>Key Responsibilities:</b></p><ul><li>Diagnose, troubleshoot, and repair mobile devices (smartphones, tablets, etc.) or equipment at client sites or service centers.</li><li>Perform software installations, updates, and data recovery.</li><li>Replace hardware components such as screens, batteries, and motherboards.</li><li>Maintain accurate records of repairs, parts used, and customer interactions.</li><li>Provide technical support and guidance to customers.</li><li>Conduct routine maintenance checks and system upgrades.</li><li>Ensure compliance with company standards and safety regulations.</li><li>Travel to customer locations as needed and manage service calls efficiently.</li></ul><p><b>Qualifications:</b></p><ul><li>High school diploma or equivalent; technical certification or diploma in Electronics, IT, or a related field preferred.</li><li>Proven experience as a mobile/device technician or field service technician.</li><li>Strong understanding of mobile operating systems (Android, iOS, etc.).</li><li>Excellent problem-solving skills and attention to detail.</li><li>Strong interpersonal and communication skills.</li><li>Valid driver's license and willingness to travel as needed.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p><p>Application Question(s):</p><ul><li>What is your current salary?</li></ul><p>Work Location: In person</p>

Mobile Technician

Strategic Solutions

<div><p><i>Please note: Every application submitted through Workday is reviewed by a real person &mdash; not an AI. We value your time and take each submission seriously.</i></p><p></p><p>
Strategic Solutions delivers high-touch, value-rich technology services and is laser focused on helping companies successfully drive their businesses! With unparalleled expertise and credentials in healthcare, as well as legal, finance, and other industries, SSVA is the most experienced, locally-based provider of IT Consulting, Technology Delivery, and Managed Services in the Mid-Atlantic region.</p><p></p><div><div><p>
At SSVA, a New Charter Company, we are seeking an End User Support Technician in Richmond, NC (in other companies this person could hold the title of End User Support Technician, IT Support Technician, Desktop Support Technician) to provide responsive end-user IT support and maintain reliable workplace technology.</p></div><p></p><div><p><br>
This is position will be onsite in Richmond, NC</p></div><p></p><div><p><br>
In this role, you will monitor, troubleshoot, and optimize client network environments while leveraging Remote Monitoring and Management (RMM) platforms to proactively identify and resolve infrastructure issues before they impact end users. You will investigate network connectivity, Windows Server and workstation performance, Microsoft 365 services, and endpoint health, collaborating with internal engineering teams to remediate complex technical challenges. A key component of this role is developing and maintaining automation through PowerShell and Python scripting to streamline repetitive administrative tasks, enhance RMM alerting and remediation workflows, and improve operational efficiency across managed environments.</p></div><p></p><div><p><br>
To be successful in this role, you will possess a strong foundation in Windows administration, networking concepts, and endpoint management while demonstrating the ability to diagnose issues across diverse client environments. You should be comfortable analyzing RMM-generated alerts, identifying recurring trends, and building automated solutions using PowerShell or Python to improve response times and operational consistency. Success in this position requires excellent troubleshooting skills, the ability to prioritize incidents in a fast-paced managed services environment, and clear communication when working with both technical teams and end users. A continuous improvement mindset, curiosity for emerging technologies, and a passion for automation and infrastructure optimization will enable you to make a meaningful impact on service delivery and client satisfaction.</p></div><p></p><div><p><br>
We understand that great candidates may not meet every requirement listed. If you meet around 70% of the qualifications and are excited about this role, we encourage you to apply.</p></div><p></p><div><p>
General Job Duties</p></div><div><ul><li><p>
Provide network support and troubleshooting across client infrastructures, including configuring, upgrading, and maintaining Cisco Meraki networking solutions while diagnosing and resolving connectivity issues</p></li></ul></div><div><ul><li><p>
Work directly with ISPs to coordinate the installation, activation, troubleshooting, dispatch, and decommissioning of network circuits</p></li></ul></div><div><ul><li><p>
Develop and maintain automation scripts using PowerShell and Python to enhance RMM alerting, automate routine administrative tasks, and improve operational efficiency across managed environments</p></li></ul></div><div><ul><li><p>
Perform initial troubleshooting for end-user support requests, including password resets, workstation performance issues, software installations, printer and scanner configuration, driver installation, and other common desktop support tasks</p></li></ul></div><div><ul><li><p>
Provide onsite field support as needed, including PC deployments, workstation setup and replacement, printer installation and configuration, hardware upgrades, and other hands-on technical support activities. Field work accounts for approximately 25% of the role</p></li></ul></div><p></p><div><p><br>
Required Experience</p></div><div><ul><li><p>
3+ years of experience providing technical support to external client end users in a managed services (MSP) or similar customer-facing environment, with the ability to work both collaboratively as part of a team and independently with minimal supervision.</p></li></ul></div><div><ul><li><p>
Experience triaging, troubleshooting, and resolving incidents and service requests related to Windows workstations, printers, end-user applications, and Microsoft 365 services, including Exchange Online, Teams, OneDrive, and SharePoint.</p></li></ul></div><div><ul><li><p>
Strong knowledge of network support, including LAN/WAN, DHCP, DNS, Wi-Fi, and VPN technologies, as well as remote access solutions such as Remote Desktop Services (RDS) and Citrix. Working knowledge of Cisco Meraki, including navigating the Meraki Dashboard to monitor, troubleshoot, and resolve network-related issues.</p></li></ul></div><p></p><div><p><br>
Preferred Experience</p></div><div><ul><li><p>
Prior MSP or related-industry experience is a plus</p></li></ul></div><div><ul><li><p>
Connectwise RMM, plug-in Pia Agent experience</p></li></ul></div><div><ul><li><p>
Certifications: CCNA, Network+, Cisco Meraki Solutions Specialist (ECMS)</p></li></ul></div><p></p><div><p><br>
Compensation</p></div><div><p>
The compensation is expected to start at $60,000, plus bonus. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.</p></div></div><p></p><div><div><p><br>
SSVA, a New Charter Technologies company, is committed to creating an inclusive environment and is proud to be an equal opportunity employer. SSVA recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.</p></div></div></div>

End-User Support Technician

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