technical training manager

Al-Futtaim Automotive

<div>
 <strong>
  Job Requisition ID:
 </strong>
 171862
 <br/>
 <br/>
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 <br/>
 <br/>
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 <br/>
 <br/>
 <strong>
  Overview Of The Role
  <br/>
  <br/>
 </strong>
 We are seeking a Technical Training Manager - Automotive to join our team at Al-Futtaim Automotive Talent Centre in Dubai. This role is pivotal in developing competent and productive associates through assessments, on-the-job development activities, and engaging training programs aligned with our brand standards.
 <br/>
 <br/>
 <strong>
  What You Will Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conduct training needs analysis, design, development, planning, and implementation of technical training programs using a blended learning approach
  </li>
  <li>
   Develop digital materials, record videos, deliver face-to-face training, and provide on-site support and coaching
  </li>
  <li>
   Continuously refine the curriculum for technicians and develop new learning methods to support growth
  </li>
  <li>
   Deliver engaging technical training in various formats, including video presentations and face-to-face sessions
  </li>
  <li>
   Conduct self-assessments of training programs to promote continuous improvement
  </li>
  <li>
   Support the coordination and monitoring of distributor training to ensure compliance with brand standards
  </li>
  <li>
   Identify and monitor business KPIs that can be improved with focused training
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills To Be Successful
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Extensive experience in technical training and the automotive industry
  </li>
  <li>
   Strong communication and consultation skills
  </li>
  <li>
   Minimum of 5 years in a technical training or coaching role and 10 years of automotive industry experience
  </li>
  <li>
   High-level qualification in a technical area applicable to the automotive discipline and adult learning or training and assessment certification
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 You will be part of a dedicated team of trainers at the Al-Futtaim Automotive Talent Centre, working collaboratively to develop and deliver high-quality training programs. Our team is committed to creating positive, energetic, and productive learning environments for all associates.
 <br/>
 <br/>
 <strong>
  What Equips You For The Role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent negotiation skills and the ability to manage senior management expectations
  </li>
  <li>
   A proactive approach to continuous improvement and the ability to adapt to new technologies and methods
  </li>
  <li>
   High proficiency in both written and spoken English (additional languages are advantageous)
  </li>
  <li>
   Proficiency with digital learning platforms and video editing software
  </li>
  <li>
   Ability to train, coach, and build relationships effectively
  </li>
  <li>
   Strong customer service skills and the ability to manage schedules in a fast-paced environment
  </li>
  <li>
   Proficiency in Microsoft Office programs and video authoring/editing softwar
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Al-Futtaim Automotive
  <br/>
  <br/>
 </strong>
 A major division of the UAE-based Al-Futtaim Group of companies,
 <strong>
  Al-Futtaim Automotive
 </strong>
 is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
 <br/>
 <br/>
 Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
 <br/>
 <br/>
 We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
 <br/>
 <br/>
 We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment.
 <br/>
 <br/>
 What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.
 <strong>
  This is Al-Futtaim Automotive and we empower talent to move forward.
 </strong>
</div>


Technical Training Manager | Al-Futtaim Automotive | DOMASCO

Nissan Motor Corporation

<div>
 PURPOSE / DETAILS OF THE JOB
 <br/>
 <br/>
 <strong>
  Mission &amp; Main Objectives
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Define, propose, implement and maximize NMEF (Nissan Middle East) Aftersales training strategy.
  </li>
  <li>
   Ensure sufficient levels of Technical Competency at the NSCs to deliver outstanding product and repair quality.
  </li>
  <li>
   Ensure sufficient levels of Service competency at the NSCs to deliver outstanding Customer Experience.
  </li>
  <li>
   Ensure sufficient levels of Parts Operations competency at NSC level to drive parts business.
  </li>
  <li>
   Lead, oversee and guide NSC training activities to ensure alignment with NMEF business strategies.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Main tasks and responsibilities (Including team management if any):
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Technical Training
  </li>
  <ul>
   <li>
    Train and certify NSC technical trainers on Global Nissan Service Technician Education Programs (N-STEP), and ensure each NSC has suitably qualified trainers to deliver local training.
   </li>
   <li>
    Localise, update and deliver new model technical training, Train-The-Trainer (TTT) to Technical Trainers or directly to frontline.
   </li>
   <li>
    Work with regional and global teams to ensure training materials are available and updated to suit local technology and equipment specifications.
   </li>
   <li>
    Conduct frequent technical training needs analysis in the market.
   </li>
   <li>
    Design and develop new training material (Instructor-Led, e-Learning or Virtual Classroom Training) to close identified skills and knowledge gaps in the region.
   </li>
   <li>
    Deliver Electric Vehicle (EV) and New Energy Vehicle (NEV) technical training and certification in the region and ensure NSC have the right level of knowledge and skills to service and repair NEVs.
   </li>
   <li>
    Enhance own knowledge and skills by participating in Master Trainer TTT offered at Regional and Global level.
    <br/>
    <br/>
   </li>
  </ul>
 </ul>
 <ul>
  <li>
   Service &amp; Parts (Non-Technial) Training
  </li>
  <ul>
   <li>
    Train and certify NSC non-technical trainers on Global Nissan Sales &amp; Service Way (NSSW), Global Nissan Service Advisor Program (G-NSAP) and ensure each NSC has suitably qualified trainers to deliver local training.
   </li>
   <li>
    Localise plan and deliver new model product training, Train-The-Trainer (TTT) to Non-Technical trainers or directly to frontline.
   </li>
   <li>
    Conduct frequent non-technical training needs analysis in the NMEF markets.
   </li>
   <li>
    In addition to global training programs, design, develop and implement new Service Advisor and Service Manager training programs (TTT or directly) to close knowledge and skills gaps and enhance
    <br/>
    <br/>
   </li>
  </ul>
 </ul>
 <ul>
  <li>
   Administrative
  </li>
  <ul>
   <li>
    Ensure all training materials are available and reasonably up-to-date on the Learner Management System.
   </li>
   <li>
    Ensure all NSCs are competent in usage of the LMS to manage training delivery and records.
   </li>
   <li>
    Manage training KPIs and ensure compliance with Global, Regional and Local Certification requirements and alignment with company business strategy.
   </li>
   <li>
    Maintain all aspects of the Reagonal Training Centre e.g tools, equipments, vehicles, training resources to ensure all resources are ready for training when required.
   </li>
   <li>
    Develop regional training plan and cascade with NSCs and ensure NSCs adhere to NMEF annual training plans to maintain correct level of certification.
   </li>
   <li>
    Generate monthly training and certification status reports and share with applicable stakeholers e.g. NSC, NMEF, Regional and Global as required.
   </li>
   <li>
    Appointment and management of external training providers and ensure services, materials and all activities by providers activities meet the required quality levels and in-line with company strategy.
   </li>
   <li>
    Research and implement new training enhancement strategies e.g. AI integration to training and development, to ensure training offered by NMEF is modern, effective and enhances company business strategy.
   </li>
   <li>
    Conduct regular meetings with NSC training managers to provide guidance and support on issues of training delivery and management.
   </li>
   <li>
    Responsible to maintain and upkeep training centre in relation to 5S, usage, tools and equipment, vehicles and other training resources.
   </li>
   <li>
    Lead organisation of regional training events including Skills Contests, New Model TTT, etc.
   </li>
   <li>
    Develop annual training budget inline with company business strategies and monitor implementation thereof.
   </li>
   <li>
    Lead training team members/subordinates (where applicable)
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Country Specifics
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   NMEF markets
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  KPIs
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain global technician certification standards by ensuring certification levels for N-STEP 1, 2 and 3 are inline with global, regional and local KPI requirements.
  </li>
  <li>
   Maintain Global Service Advisor certification standards across the region to certification levels inline with global, regional and local KPI requirements.
  </li>
  <li>
   Maintain Parts Sales Consultants and Managers training certification
  </li>
  <li>
   Maintain Service Manager certification
  </li>
  <li>
   Other KPIs are required by business on ad-hoc basis
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Background &amp; Experience
  <br/>
  <br/>
 </strong>
 <strong>
  Specific technical skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Significant experience and skills training and development (min 7-8 years)
  </li>
  <li>
   Affinity and/or experience with Training activities &amp; dealer network (Sales and Aftersales)
  </li>
  <li>
   Experience and affinity with systems, technology and digital
  </li>
  <li>
   Cross functional management skills
  </li>
  <li>
   Ability to conduct public presentations
  </li>
  <li>
   Strong car culture and automotive background knowledge
  </li>
  <li>
   Qualified automotive technician with extensive knowledge of automotive technology, diagnostics and repair techniques.
  </li>
  <li>
   Proven competency in delivering quality technical training to trainers
  </li>
  <li>
   Certified automotive high voltage technician/trainer
  </li>
  <li>
   Knowledge of eLearning instructional design and course development tools (Captivate, Synthesia, Articulate etc)
  </li>
  <li>
   Knowledge of Cornerstone Saba LMS
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Behavioral Competencies Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Pedagogical skills
  </li>
  <li>
   High level of autonomy and leadership
  </li>
  <li>
   Effective communication and presentation skills
  </li>
  <li>
   Training material and content Development skills
  </li>
  <li>
   Structured and analytical
  </li>
  <li>
   Cross functional and cross-cultural skills
  </li>
  <li>
   Coaching and Mentoring skills
   <br/>
   <br/>
  </li>
 </ul>
 Minimum Education
 <br/>
 <br/>
 <ul>
  <li>
   Degree in Engineering fields (Mechanical, Electrical or similar) or equivalent (required)
  </li>
  <li>
   Certificate/Diploma in Adult education/training/Train-The-Trainer (required)
  </li>
  <li>
   University degree in Business Management or equivalent (advantageous)
   <br/>
   <br/>
  </li>
 </ul>
 Language Requirements
 <br/>
 <br/>
 <ul>
  <li>
   Fluent in English, Arabic (optional)
   <br/>
   <br/>
  </li>
 </ul>
 At Nissan, we believe that the differences among us - differences in race, gender, age, mindset, religion, people with disabilities and much more - make us stronger and equip us to better serve our customers and communities. We are committed to creating positive change that ensures transparency and inclusivity throughout the career journey, in order to build teams that create a sense of belonging for all members.
 <br/>
 <br/>
 Dubai United Arab Emirates
 <br/>
 <br/>
</div>


Aftersales Training Manager

Atlas Copco

<div><div><div><div><div><h1 class="jobSectionHeader"><b>Technical Support and Competence Manager
</b></h1></div></div></div></div><div><div><div><div>Functional area: Service
</div></div></div></div><div><div><div><div>Country: Turkiye
</div></div></div></div><div><div><div><div>City: Istanbul
</div></div></div></div><div><div><div><div>Company name: Atlas Copco Makinalari Imalat AS
</div></div></div></div><div><div><div><div>Date of posting: Oct 9, 2025<br>
</div></div></div></div><p></p><div><div><div><div><p>Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.</p>
<p><b>Join us on our journey for a better tomorrow.</b></p><br>
<p></p>
<p><b><i>
The role</i></b></p>
<p>Can you have positive relationships with customers? The Aftermarket has ambitious growth targets and this will only be achieved if we can deliver training and support for all our products to our operational team, distributors and end users.</p>
<p>It will be your mission to ensure we have the correct people, tools, training programs and reporting software to enable the fastest possible resolution of all field problems and to deliver this world class service to our end users. Do you think it's a great opportunity to show it?</p>
<p>Do you fill up with energy when you can learn new things and feel like you're evolving? And are you ready to be a light on this development path for your teammates? Our customers have a range of different types<b> </b>of compressors<b> </b>with a variety of technologies (from mechanical, electronic to Internet Of Things and complex control mechanisms) allowing you to<b> </b>grow in techniques and specializations based on your interests and experience. We are proud of our dedicated training<b> </b>academies, supported by experts who are also reflecting on what service will look like in the future.</p>
<p>If you are interested in building a solid bridge between operation, marketing , technical teams and customers regarding quality and product update. Are you willing to work and train as a Technical Support Manager?</p>
<p>We can already smell your efforts with us for a better future in the world of compressor . Then we would like to get to know you better and to see if you click, not only with our position as technical support manager, but also with our own company values.</p>
<p><b><i>Are we a good fit?</i></b></p>
<p><i>Atlas Copco is a Swedish company and Swedish human culture flows through the veins of our more than 50,000 employees operating in 180 countries. It has a strong </i><b><i>family</i></b><i> vibe with a warm respect for each individual and we strive for strong </i><b><i>diversity</i></b><i>. We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you can </i><b><i>develop </i></b><i>your commercial and technical competencies on a daily basis. In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that your </i><b><i>work and private life </i></b><i>can be combined as easily as possible.</i></p>
<p><i>Would you like to get to know us? Hope to see you soon!</i></p><br>
<p></p>
<p><b>City</b></p>
<p>Istanbul</p><br>
<p></p>
<p><b>Diverse by nature and inclusive by choice</b><br>
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.</p></div></div></div></div></div><p></p>

Technical Support and Competence Manager

Schneider Electric

<div>Job Description:
<div><b>
Role Summary</b></div><div>
As a Training Center Manager, you will be responsible for the successful and efficient delivery of Schneider Electric&rsquo;s training catalog, ensuring operational excellence, financial performance, and strategic growth. You will play a key role in positioning the academy as a regional reference for high-quality technical education.</div><div></div><div><b><br>
Key Responsibilities</b></div><ul><li>
Drive the growth of Schneider Electric&rsquo;s customer training business in the region.</li><li>
Oversee the full operations of the training center, including scheduling, logistics, and resource management.</li><li>
Ensure profitable and high-quality delivery of training programs.</li><li>
Foster strong relationships with internal Schneider Electric teams and external partners.</li><li>
Understand and anticipate customer needs to deliver tailored training solutions.</li><li>
Lead and inspire a diverse team of instructors and support staff.</li><li>
Ensure compliance with Schneider Electric&rsquo;s safety, quality, and operational standards.</li><li>
Promote the training center as a reference hub for technical excellence in MEA.</li></ul><div></div><div><b><br>
Preferred Attributes</b></div><ul><li>
Experience working with Schneider Electric systems or similar industrial technologies.</li><li>
Deep technical knowledge in Building Automation and/or Industrial Automation</li><li>
Ability to manage risks and adapt to changing business needs.</li><li>
Demonstrated leadership in cultivating inclusive and high-performing teams.</li><li>
Familiarity with LMS platforms and digital training tools.</li></ul>
Qualifications:<br>
<div></div><ul><li>
University degree in Engineering.</li><li>
5&ndash;8 years of technical experience, knowledge of Schneider Electric equipment and solutions is a plus.</li><li>
Proven experience managing a revenue-generating unit or training center.</li><li>
Strong understanding of end-to-end operations and training delivery processes.</li><li>
Excellent communication and presentation skills; capable of conducting walkthroughs and client briefings.</li><li>
Passionate about continuous learning and development.</li><li>
Fluent in English (French and Arabic are a plus).</li></ul><br>
<div></div>
About Our Company:<div></div><p><b><br>
Looking to make an IMPACT with your career?</b></p><p>
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values &ndash; Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork &ndash; starts with us.</p><p>
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.</p><p>
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.</p><p>
Become an IMPACT Maker with Schneider Electric &ndash; apply today!</p><p>
&euro;36 billion global revenue<br>
+13% organic growth<br>
150 000+ employees in 100+ countries<br>
#1 on the Global 100 World&rsquo;s most sustainable corporations</p><div></div><div><br>
You must submit an online application to be considered for any position with us. This position will be posted until filled.</div><div></div><div><i><br>
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and &lsquo;inclusion&rsquo; is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.</i></div><div><br>
</div><div><i>At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter </i><i>here</i><br>
<br>
<i>Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.</i></div></div><div></div>

Training Center Manager

Nissan

<div>PURPOSE / DETAILS OF THE JOB<br>
<br>
<b>Mission &amp; Main Objectives</b><br>
<ul><li>
Define, propose, implement and maximize NMEF (Nissan Middle East) Aftersales training strategy.</li><li>
Ensure sufficient levels of Technical Competency at the NSCs to deliver outstanding product and repair quality.</li><li>
Ensure sufficient levels of Service competency at the NSCs to deliver outstanding Customer Experience.</li><li>
Ensure sufficient levels of Parts Operations competency at NSC level to drive parts business.</li><li>
Lead, oversee and guide NSC training activities to ensure alignment with NMEF business strategies.</li></ul><br>
<b>
Main tasks and responsibilities (Including team management if any):
</b><br>
<ul><li><b>Technical Training</b><ul><li>
Train and certify NSC technical trainers on Global Nissan Service Technician Education Programs (N-STEP), and ensure each NSC has suitably qualified trainers to deliver local training.</li><li>
Localise, update and deliver new model technical training, Train-The-Trainer (TTT) to Technical Trainers or directly to frontline.</li><li>
Work with regional and global teams to ensure training materials are available and updated to suit local technology and equipment specifications.</li><li>
Conduct frequent technical training needs analysis in the market.</li><li>
Design and develop new training material (Instructor-Led, e-Learning or Virtual Classroom Training) to close identified skills and knowledge gaps in the region.</li><li>
Deliver Electric Vehicle (EV) and New Energy Vehicle (NEV) technical training and certification in the region and ensure NSC have the right level of knowledge and skills to service and repair NEVs.</li><li>
Enhance own knowledge and skills by participating in Master Trainer TTT offered at Regional and Global level.</li></ul></li></ul><ul><li><b><br>
Service &amp; Parts (Non-Technial) Training</b><ul><li>
Train and certify NSC non-technical trainers on Global Nissan Sales &amp; Service Way (NSSW), Global Nissan Service Advisor Program (G-NSAP) and ensure each NSC has suitably qualified trainers to deliver local training.</li><li>
Localise plan and deliver new model product training, Train-The-Trainer (TTT) to Non-Technical trainers or directly to frontline.</li><li>
Conduct frequent non-technical training needs analysis in the NMEF markets.</li><li>
In addition to global training programs, design, develop and implement new Service Advisor and Service Manager training programs (TTT or directly) to close knowledge and skills gaps and enhance</li></ul></li></ul><ul><li><b><br>
Administrative</b><ul><li>
Ensure all training materials are available and reasonably up-to-date on the Learner Management System.</li><li>
Ensure all NSCs are competent in usage of the LMS to manage training delivery and records.</li><li>
Manage training KPIs and ensure compliance with Global, Regional and Local Certification requirements and alignment with company business strategy.</li><li>
Maintain all aspects of the Reagonal Training Centre e.g tools, equipments, vehicles, training resources to ensure all resources are ready for training when required.</li><li>
Develop regional training plan and cascade with NSCs and ensure NSCs adhere to NMEF annual training plans to maintain correct level of certification.</li><li>
Generate monthly training and certification status reports and share with applicable stakeholers e.g. NSC, NMEF, Regional and Global as required.</li><li>
Appointment and management of external training providers and ensure services, materials and all activities by providers activities meet the required quality levels and in-line with company strategy.</li><li>
Research and implement new training enhancement strategies e.g. AI integration to training and development, to ensure training offered by NMEF is modern, effective and enhances company business strategy.</li><li>
Conduct regular meetings with NSC training managers to provide guidance and support on issues of training delivery and management.</li><li>
Responsible to maintain and upkeep training centre in relation to 5S, usage, tools and equipment, vehicles and other training resources.</li><li>
Lead organisation of regional training events including Skills Contests, New Model TTT, etc.</li><li>
Develop annual training budget inline with company business strategies and monitor implementation thereof.</li><li>
Lead training team members/subordinates (where applicable)</li></ul></li></ul><br>
<b>
Country Specifics
</b><br>
<ul><li>NMEF markets</li></ul><br>
<b>
KPIs</b><br>
<ul><li>
Maintain global technician certification standards by ensuring certification levels for N-STEP 1, 2 and 3 are inline with global, regional and local KPI requirements.</li><li>
Maintain Global Service Advisor certification standards across the region to certification levels inline with global, regional and local KPI requirements.</li><li>
Maintain Parts Sales Consultants and Managers training certification</li><li>
Maintain Service Manager certification</li>
Other KPIs are required by business on ad-hoc basis<br>
<li>
</li></ul><br>
<br>
<b>Background &amp; Experience
</b><br>
<br>
<b>Specific technical skills</b><br>
<ul><li>
Significant experience and skills training and development (min 7-8 years)</li><li>
Affinity and/or experience with Training activities &amp; dealer network (Sales and Aftersales)</li><li>
Experience and affinity with systems, technology and digital</li><li>
Cross functional management skills</li><li>
Ability to conduct public presentations</li><li>
Strong car culture and automotive background knowledge</li></ul><ul><li>
Qualified automotive technician with extensive knowledge of automotive technology, diagnostics and repair techniques.</li><li>
Proven competency in delivering quality technical training to trainers
</li><li>Certified automotive high voltage technician/trainer</li><li>
Knowledge of eLearning instructional design and course development tools (Captivate, Synthesia, Articulate etc)</li><li>
Knowledge of Cornerstone Saba LMS</li></ul><br>
<b>
Behavioral Competencies Required<br>
</b><br>
<br>
<ul><li>Pedagogical skills</li><li>
High level of autonomy and leadership</li><li>
Effective communication and presentation skills</li><li>
Training material and content Development skills</li><li>
Structured and analytical</li><li>
Cross functional and cross-cultural skills</li><li>
Coaching and Mentoring skills</li></ul><br>
Minimum Education<br>
<ul><li>
Degree in Engineering fields (Mechanical, Electrical or similar) or equivalent (required)</li><li>
Certificate/Diploma in Adult education/training/Train-The-Trainer (required)</li><li>
University degree in Business Management or equivalent (advantageous)</li></ul><br>
Language Requirements
<br>
<ul><li>Fluent in English, Arabic (optional)</li></ul><br>
At Nissan, we believe that the differences among us - differences in race, gender, age, mindset, religion, people with disabilities and much more - make us stronger and equip us to better serve our customers and communities. We are committed to creating positive change that ensures transparency and inclusivity throughout the career journey, in order to build teams that create a sense of belonging for all members.<br>
<br>
#LI-RB<br>
<br>
Dubai United Arab Emirates</div>

Manufacturing Commercial Vehicles

<div><p><b>Company:</b> MCV INDUSTRY ( egypt)- </p><p><b>Job Purpose:</b></p><p></p><p>The Technical Trainer will be responsible for developing, organizing, and delivering specialized technical training on MCV products</p><p></p><p><b>Job Duties and Responsibilities:</b></p><p></p><ul>
 <li>Collaborate with product development, operations, and product management to gather necessary information for developing training materials on all aspects of the product</li>
 <li>Develop training content, including handouts and outlines</li>
 <li>Customize training content based on the specific needs of trainees</li>
 <li>Contribute to team planning for training and development schedules</li>
 <li>Deliver training programs/modules based on training plan requirements and according to a client-driven schedule</li>
 <li>Use motivating, creative, and interactive training techniques to enhance the training experience and maximize learning and employee retention</li>
 <li>Conduct class-based training, on-the-job training, virtual training, and train-the-trainer programs</li>
 <li>Support the development of e-learning solutions</li>
 <li>Ensure new training methodologies are incorporated into the training approach used</li>
 <li>Must be mobile and willing to travel to different destinations for extended periods</li>
 <li>Fulfill other duties as required by line management</li></ul><br>
<b>Main KPI Key Performance Indicators:</b>
<ul>
 <li><b>Core Competencies</b>
<ul>
 <li>Financial Management</li>
 <li>Customer Excellence</li>
 <li>Process Management</li>
 <li>Growth &amp; Development</li></ul><br>
</li>
 <li><b>Functional Competencies</b>
<ul>
 <li>Job Knowledge</li>
 <li>Monitoring, Reporting and Trend Thinking</li>
 <li>Technology and Cyber Security</li></ul><br>
</li>
 <li><b>Leadership Competencies</b>
<ul>
 <li>Accountability &amp; Focusing on Business Results</li>
 <li>Emotional Intelligence</li>
 <li>Integrity &amp; Professional Behavior</li></ul></li><br>
</ul>
<p></p><p><b>Job Skills and Abilities:</b></p><p></p><ul><li>Fluency in English is necessary, and proficiency in French or German would be advantageous</li><li>Experience in technical writing is a bonus</li><li>Strong communication and presentation skills are crucial</li><li>The ability to collaborate and be flexible when working with both internal groups and external users is necessary</li><li>Ideally, the candidate should be based in Cairo</li></ul><p> </p><p></p><p><b>Qualifications:</b></p><p></p><ul><li>A bachelor's degree in automotive engineering is required</li><li>A Daimler Trainer Qualification Certificate is preferred</li><li>0-3 years of experience required</li></ul></div><p></p>

Technical Trainer

Mercedes-Benz Egypt

<div>
 <p>
  Main tasks:
 </p>
 <p>
  Program Development
 </p>
 <ul>
  <li>
   Deliver training to all Body &amp; Paint workshops for a minimum of 80 training days per year
  </li>
  <li>
   Implement comprehensive and regular visits to the network for technical support and to follow up for optimum usage of WIS, SP Tools and equipment
  </li>
  <li>
   Attend all relevant trainings/workshops at Global Training (Germany)
  </li>
  <li>
   Document and organize of the training handouts, training modules and media, special tools and equipment
  </li>
  <li>
   Arrange the Insurance management meeting and insurance assessor workshop
  </li>
  <li>
   Handle Audatex synapse platform accident calculation system
  </li>
  <li>
   Introduce job profiles for Body and Paint repairs
  </li>
 </ul>
 <p>
  Provide Guidance
 </p>
 <ul>
  <li>
   Prepare the annual technical training program
  </li>
  <li>
   Support all network body shop, functional management and leadership for all body shop activities of the MB Egypt network,
  </li>
  <li>
   Monitor body and paint quality of MB products and reporting the results to the After Sales Managers
  </li>
  <li>
   Implement a comprehensive and regular visit schedule to the network for technical follow up
  </li>
  <li>
   Supervise and control the implementation of the annual training plans submitted by the paint partners
  </li>
  <li>
   Evaluate and improve the Body and Paint work shop processes in Egypt in cooperation with all heads of body shops
  </li>
  <li>
   Provide technical support to the warranty department in Body and Paint cases
  </li>
 </ul>
 <p>
  Training Environment
 </p>
 <ul>
  <li>
   Maintain safe and healthy training environment by following organization standards and legal regulations
  </li>
  <li>
   Maintain quality service by establishing and enforcing organization standards
  </li>
 </ul>
 <p>
  Proper Documentation
 </p>
 <ul>
  <li>
   Maintain all training documentation current and accurate.
  </li>
 </ul>
 <p>
  ***Other tasks may be assigned
 </p>
 <p>
  <br/>
 </p>
 <p>
  Qualifications
 </p>
 <p>
  <br/>
 </p>
 <p>
  Training and qualification
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in Mechanical Engineering (Automotive Department is preferred) from a reputable university
  </li>
  <li>
   Previous experience with the Mercedes-Benz Body and Paint is a plus
  </li>
  <li>
   Certified Daimler Trainer is preferable
  </li>
 </ul>
 <p>
  Technical Knowledge
 </p>
 <ul>
  <li>
   Ability to bring logical structure to learning area while taking didactic principles into consideration
  </li>
  <li>
   Ability to manage group dynamics
  </li>
  <li>
   Strong presentation skills
  </li>
  <li>
   Designing/conducting training - methodology/didactics
  </li>
  <li>
   Can formulate technical and non-technical learning objectives that can be tested, and can describe the appropriate methods for achieving them.
  </li>
  <li>
   Can efficiently organize vocational training (training/assignment plan, allocation of tasks, etc.)
  </li>
 </ul>
 <p>
  Soft skills/individual competence
 </p>
 <ul>
  <li>
   Outstanding communication and presentation skills
  </li>
  <li>
   Comfortable relating to people of diverse cultures, and levels
  </li>
  <li>
   Highly motivated and goal-oriented
  </li>
  <li>
   Strong decision-making abilities
  </li>
  <li>
   Ability to handle multiple tasks
  </li>
 </ul>
 <p>
  Experience
 </p>
 <ul>
  <li>
   5-7 years of experience in training and 2 years in managerial position
  </li>
 </ul>
 <p>
  Language
 </p>
 <ul>
  <li>
   Very good spoken and written English language
  </li>
 </ul>
</div>


Body and Paint Training Manager

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