technical training specialist

Air Products

<div><p>At Air Products, we reimagine what&rsquo;s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together &ndash; where every voice is heard and everyone knows they belong and matter &ndash; we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.</p><p><b><br>
Reimagine What&rsquo;s Possible</b></p><p><b><br>
Company Profile</b></p><p>
BHIG&mdash;Blue Hydrogen Industrial Gases is a regional development and investment joint venture (JV) between Saudi Aramco and Air Products Qudra &ldquo;APQ&rdquo;. Our company benefits from the combined strengths of two leading entities. BHIG is positioned to drive industrial innovation and operational excellence across Saudi Arabia and the region. BHIG focuses on supporting clean energy goals through low-carbon hydrogen production.</p><p></p><p><b><br>
Purpose</b></p><p>
Develop, deliver, and manage comprehensive training programs that fostering a highly skilled and knowledgeable workforce to ensure the safe, efficient, and reliable operation and maintenance of the Hydrogen production plant.</p><p></p><p><b><br>
Nature &amp; Scope</b></p><p>
The HYCO Training Specialist, reporting to the Training Lead, is accountable for managing the technical training program and executing the training for the Operations &amp; Maintenance staff for the Jubail HYCO Facility, that include steam methane reformer SMR, CO2 removal, MBU, PSA, STG units, and pipeline operations. The Training Specialist will in cooperation with the Engineering, HR, Procurement, and HSSE. develop and manage a long-term training program for the Operations &amp; Maintenance teams, focusing on operational excellence resulting in the safe and reliable operation of the site. The HYCO Training Specialist is part of the operating staff and will support operations as a day-to-day function.</p><p></p><p><b><br>
PRINCIPAL ACCOUNTABILITIES</b></p><p></p><p><b><br>
SAFETY</b></p><p>
Provide &amp; maintain a safe work environment. Demonstrate leadership with all company &amp; industry safe work processes to prevent all injuries. Ensure proper implementation and documentation is maintained for safety related activities.</p><p></p><p><b><br>
TECHNICAL</b></p><ul><li>
Provide direction &amp; guidance based on technical feedback from Engineering and Maintenance on training required for troubleshooting, maintenance, repair, and test activities.
</li><li>Provide training support &amp; guidance for the Operations &amp; Maintenance teams during the commissioning &amp; startup of the facility. Maintain accurate document control and monitor training initiatives, documenting training activities for each of the Operations staff.
</li><li>Develop training curriculum with periodic testing for the Operations &amp; Maintenance staff to track progression, identify gaps, to ensure personnel are prepared to operate the facility in a timely manner.</li><li>
Develop advanced training material for the senior operators focusing on safety and efficiency of the process.</li></ul><p></p><p><b><br>
OPERATIONS</b></p><ul><li>
Ensure the safety of all operations personnel by utilizing the BHIG Basic Safety Practice program, which includes Safety Work Permits, LOTO, Confined Space, etc. The position trains Operations &amp; Maintenance personnel with assistance from the HSSE team in the planning, organizing, auditing, and follow-up, to build the Air Products safety culture into the BHIG.
</li><li>Establish &amp; deliver a training program for the HYCO Operations &amp; Maintenance teams while supporting the commissioning activities.</li><li>
Ensure Air Products and BHIG standards, and global best practices for EH&amp;S, productivity, reliability, quality, and overall customer services are delivered as part of the training program.</li><li>
Provide guidance to the HYCO operating &amp; maintenance teams through on the job training to ensure the HYCO is operated safely, efficiently and in compliance with contractual requirements &amp; on-stream guarantees.</li><li>
Support &amp; maintain close working relationships with engineering and maintenance personnel to continuously monitor &amp; evaluate training packages, enhancing when required.
</li><li>Provide operations support and participate in investigations and Root Cause Analysis in order to identify &amp; implement sustainable corrective actions.
</li><li>Own the operations procedures and train on new procedures as they are developed through the Management of Change Process.</li><li>
Onboard new Operators and Maintenance personnel and lead them through the training program, monitoring performance and closing the gaps.</li><li>
Act as a Liaison with local technical schools, assisting in developing programs for students sponsored by BHIG in the HYCO technology.</li></ul><p></p><p><b><br>
MINIMUM REQUIREMENTS AND QUALIFICATIONS</b></p><ul><li>
Bachelor&rsquo;s degree in chemical Process Operations, Chemical Engineering, Mechanical Engineering or a 2-year technical school certificate.</li><li>
Certified Training Certificate Required.</li><li>
Experience in process plant operation, demonstrated HYCO knowledge, at least 15+ years HYCO operations experience, with &gt; 5 years in a lead or supervisory role is a plus.</li><li>
Track record of success on training Operations &amp; Maintenance in the safe and reliable operation of HYCO facilities.</li><li>
Demonstrated leadership and proven interpersonal skills.</li><li>
A strong commitment to employee involvement, team building and diversity.</li><li>
Knowledgeable in the coordination of operations and maintenance personnel, communicating the requirements of safe and reliable plant operations via classroom and hands on training.</li><li>
Good leadership, interpersonal and teamwork skills with the ability to communicate clearly and effectively throughout all levels within the organization and externally.</li><li>
Promotes a &lsquo;one team&rsquo; environment.</li><li>
Ability to communicate and train at all levels on a daily basis.
</li><li>Proficiency in English speaking and writing.</li><li>
Knowledge and understanding of local environmental and health and safety requirements</li></ul><p></p><p><br>
 #LI-LG1</p><p><br>
Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what&rsquo;s possible and generate a cleaner future for our customers, our communities, and the world.</p></div>

HYCO Training Specialist

<div><div>US &gt; Arizona &gt; Phoenix</div></div>
<br><p></p><div><div><p><b>Step into a career with ASM, where cutting edge technology meets collaborative culture.</b>
</p><p>For over 55 years ASM has been ahead of what&rsquo;s next, at the forefront of innovation and what&rsquo;s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we&rsquo;re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
</p></div><p>We are looking for a talented <b>Senior</b> <b>Specialist I, Technical Training</b> to join our team in Phoenix, Arizona.</p><br>
<p></p>
<p>
Responsibilities:</p>
<ul>
<li>Presents technical training in house on ASM semiconductor equipment, focusing on specialized / customized courses. Travel opportunities may be offered if desired by candidate but not required.</li>
<li>Manages classroom/lab activities to assure fulfillment of course objectives; presents and practices safety per procedure.</li>
<li>Maintains product technical knowledge sufficient to prepare and present defined product courses.</li>
<li>Assist Course Developers in maximizing technical training documentation efficiencies; creates and augments documentation to fill gaps in released materials; evaluates students/colleagues with less experience performance.</li>
<li>Provides technical expertise and troubleshooting skills to assist with system repairs; ensures system functionality can support course objectives; ensures all safety retrofits are installed on the training systems.</li>
<li>Demonstrates knowledge and understanding of the Global Training Center (GTC) organization and its operations.</li>
<li>Provide feedback to determine future training opportunities and assist in presenting total training solutions for customer needs.</li>
<li>Supports Course Developers in the generation of training materials for new and revised courses</li>
<li>Revise day to day curriculum plans as needed to support new technology from system upgrades and/or procedures.</li>
<li>Update GTC training tracking system and Learning Management System.</li>
</ul>
<p>Communicates with BUs to obtain current product information for courses updates; represents GTC at divisional meetings</p><br>
<p></p>
<p>
Qualifications:</p>
<ul>
<li>Technical Degree, BS strongly preferred, or equivalent on-the-job experience</li>
<li>5+ years of experience in Semiconductor industry</li>
<li>Military training experience is a plus</li>
<li>Read and troubleshoot schematics</li>
<li>Requires workmanship skills</li>
<li>Strong electrical and mechanical systems skills</li>
<li>Excellent communication skills both verbal and written</li>
<li>Safely follow, validate and redline operation and maintenance procedures</li>
<li>Microsoft Suite including Outlook, Teams, Word, PowerPoint, Excel</li></ul><br>
<p></p>
<p>
At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients &ndash; and to make a meaningful difference in society.<br>
<br>
So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram and YouTube.</p><div><p><b>
Apply today to be part of what&rsquo;s next.</b></p>
<p>
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what&rsquo;s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.</p>
<p>
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.</p>
<p></p>
<p><i>ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.</i></p></div></div>

Senior Specialist I, Technical Training

Zoomlion Gulf FZE

<div>
 <p>
  <strong>
   <u>
    SERVICE TRAINING SPECIALIST &ndash; HEAVY MACHINERY
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    We kindly request that only candidates with relevant experience in the construction heavy machinery service apply for this position.
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Roles &amp; Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Coordinate and organize regional service training
  </li>
  <li>
   Develop general training materials for the region
  </li>
  <li>
   Inspect the progress of regional product line service training
  </li>
  <li>
   Collaborate with product lines to organize skill level certification for local service personnel
  </li>
  <li>
   Coordinate with regional operation, safety, and other certification bodies
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications and Competencies:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree or above &ndash; Mechanical or Automobile Engineering Preferred
  </li>
  <li>
   Having experience in after-sales service in the construction heavy machinery industry, familiar with the entire after-sales service process, with over three years of experience in after-sales service and service team management.
  </li>
  <li>
   Should be proficient in English Language
  </li>
  <li>
   Proficient in Microsoft software such as Word, Excel, PowerPoint, etc.
  </li>
  <li>
   Identifying the corporate culture of ZOOMLION, clear logical thinking, strong abilities in data analysis and report writing, excellent communication and coordination skills, with strong team awareness.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Candidates with relevant experience in the construction heavy machinery industry are invited to apply by sending their resume to 00813348@zoomlion-zitc.com with the subject line: "Service Training Specialist".
 </p>
 <p>
 </p>
</div>


Training Specialist

ROHDE & SCHWARZ GmbH & Co. KG

<div></div><div><div><div><div><div><div><div>Kontakt</div>
<div></div><div><p>Your Rohde &amp; Schwarz recruiting team is looking forward to receiving your application.</p>
</div></div></div></div><div><div><div><div>Info</div>
<div><div><div>Stadt/Region</div>
<div>Maryland (USA)</div>
<div>Einstiegslevel</div>
<div>Berufserfahrene</div>
<div>Besch&auml;ftigungsart</div>
<div>Vollzeit</div>
<div>Ref. Nummer</div>
<div>17061</div></div></div></div></div></div><div></div><div><div><div><br>
<div></div>
</div></div></div></div></div><div></div><div><div><div><div>Join Rohde &amp; Schwarz USA in an impactful technical training role supporting FAA Air Traffic Control communications programs across North America. As a leading supplier of ATC technology in the U.S. and Canada and a trusted partner to air navigation service providers, R&amp;S offers the opportunity to work on complex, mission-critical systems that support safe, reliable operations. Based in Maryland, this role is well suited for a technically credible professional who wants to apply deep technical expertise, influence workforce capability, and help build practical training solutions for a business that is expanding in an important market. This is a hybrid role requiring regular onsite presence in Frederick, MD with occasional travel to Columbia, MD and Coppell, TX to support hands-on training, lab activities, SME collaboration, equipment familiarization, and training delivery.</div>
<h3 class="jobSectionHeader"><b>Your tasks</b></h3>
<ul><li>Serve as a technical training resource for FAA/ATC voice communication systems, helping translate complex technical concepts, system functions, procedures, and field practices into practical learning experiences.</li>
<li>Develop, deliver, and maintain technical training programs for employees/contractors supporting Air Traffic Control (ATC) voice communications, infrastructure, and modernization projects.</li>
<li>Facilitate hands-on learning activities, including lab exercises, equipment walkthroughs, system configuration practice, testing scenarios, troubleshooting exercises, and practical assessments.</li>
<li>Design and update training materials, including lesson plans, presentations, hands-on exercises, job aids, technical manuals, and e-learning content.</li>
<li>Conduct classroom, virtual, and field-based training for engineers, technicians, installers, testers, project managers, and support personnel.</li>
<li>Translate complex technical concepts into clear, practical instruction tailored to diverse audiences and experience levels.</li>
<li>Collaborate with engineering, systems integration, testing, and operations teams to ensure training content reflects current system designs, processes, and best practices.</li>
<li>Develop and administer assessments, practical evaluations, and certification programs to validate employee knowledge and proficiency.</li>
<li>Develop and deliver technical onboarding training for FAA/ATC program personnel.</li>
<li>Facilitate hands-on training involving ATC voice communication systems, network infrastructure, system configuration, testing procedures, and field deployment activities.</li>
<li>Identify training gaps and recommend improvements to enhance workforce capability, technical competency, and operational performance.</li>
<li>Support program readiness activities by ensuring personnel are trained and qualified prior to system deployment and operational turnover.</li>
</ul></div></div></div><div></div><div><div><div><div><h2 class="jobSectionHeader"><b>Exciting insights into Rohde &amp; Schwarz</b></h2>
<div><p>Our colleagues provide insider information about:</p>
<ul><li>Daily adventures and challenges</li>
<li>Our passionate team</li>
<li>The technologies behind the innovative projects and solutions</li>
</ul></div></div></div></div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>Your qualifications</b></h3>
<ul><li>Bachelor&rsquo;s degree in electrical engineering, Telecommunications, Aviation, or a related field; equivalent technical experience will be considered.</li>
<li>5+ years of experience delivering technical training in a technology, aviation, telecommunications, defense, or related environment.</li>
<li>Experience developing and delivering technical training materials for complex systems and operational environments.</li>
<li>Strong understanding of Air Traffic Control operations, voice communication systems, telecommunications networks, radio systems, or related technologies.</li>
<li>Demonstrated ability to communicate complex technical information clearly and effectively to technical and non-technical audiences.</li>
<li>Experience conducting instructor-led training, virtual training, and hands-on technical workshops.</li>
<li>Strong presentation, facilitation, and public speaking skills.</li>
<li>Experience creating technical documentation, user guides, and training curricula.</li>
<li>Ability to work collaboratively with engineers, technicians, program managers, and product lines.</li>
<li>Understanding of VoIP ED-137 or ATC Tower controller operations preferred.</li>
<li>Willingness and ability to travel up to 20% and work onsite as needed to support technical training, labs, SME collaboration, and program activities. Majority of time will be spent in Frederick, MD with occasional travel to Columbia, MD and Coppell, TX.</li>
<li>In order to be considered, candidates must be a US citizen and able to obtain a US Public Trust Security Clearance.</li>
</ul></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Interested?</b></h3>
We are looking forward to receiving your application!
<br>
<br>
The total compensation for this position is $76K-$102K. Total compensation includes base salary, variable pay (when applicable) plus benefits. The range is determined by the position, geographic location and level. Individual pay within the range is determined by several factors including location, education or training, relevant work history, sales incentive structure and job-related skills.
<br>
<br>
Rohde &amp; Schwarz is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age or any other characteristic protected by law.
<div>
</div></div></div></div><div><div><div>Rohde &amp; Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test &amp; Measurement, Technology Systems and Networks &amp; Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty.</div></div></div></div><div></div>

Technical Trainer - Frederick, MD

Zoll Medical Corporation

<div>Acute Care TechnologyAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.<br>
<br>
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.<br>
<br>
At ZOLL, you won't just have a job. You'll have a career&mdash;and a purpose.<br>
<br>
Join our team. It's a great time to be a part of ZOLL!<br>
<br>
<b>Job Summary</b><br>
<br>
As a member of our growing Technical Service Training team, you will play a key role in delivering high-quality technical training to customers, distributors, and business partners around the world. Based primarily out of our new ExpertCare Training Center in Rolling Meadows, IL, you will serve as a Subject Matter Expert for ZOLL's ventilator product portfolio. As business needs require, you will also support training on aspirators, defibrillators, and other products within the Acute Care Technology (ACT) portfolio. In this role, you will leverage your technical expertise to help others succeed by providing instruction on product operation, hardware and software functionality, troubleshooting, repair, and maintenance procedures. Whether teaching in the classroom, facilitating hands-on learning experiences, or working directly with customers and colleagues, you will have a direct impact on the quality and effectiveness of our global service organization. If you enjoy learning new technologies, sharing knowledge, solving technical challenges, and collaborating with people from diverse backgrounds and regions, this is an exciting opportunity to grow your expertise while helping others develop theirs. You will stay current on product updates, emerging technologies, and field issues reported by customers, using those insights to identify opportunities for continuous improvement and drive enhancements to the technical training curriculum across product lines. This position requires successful completion of certification-level courses before providing technical instruction for ZOLL service accreditation programs. In addition, you will develop and deliver customized domestic and international training programs based on evolving business needs. As part of a collaborative global training team, you will have opportunities to expand your experience, build relationships across regions, and contribute to the continued growth of ZOLL's world-class technical training organization. Join us and help develop the next generation of technical service professionals while advancing your own career in a truly global environment.<br>
<br>
<b>Essential Functions</b><ul><li>
Deliver hands &ndash;on and virtual (web-based, instructor-led) training directly to biomedical engineers and technicians on ZOLL's line of ventilators, aspirators, defibrillators and other products within the Acute Care Technology portfolio.</li><li>
Act as a Subject Matter Expert for certifying others in the areas of device operation, preventative maintenance, troubleshooting and repair (BPs, ASPs, ZOLL technicians, trade shows, webinars etc.).</li><li>
Create courseware content using online LMS tools, MS PowerPoint, MS Excel and using available graphics and multimedia software.</li><li>
Act as a key resource for ZOLL technical support and troubleshooting teams.</li><li>
Revise training curriculum and methods as needed to improve effectiveness.</li><li>
Work with video production and E-learning developers to assist in creating new training content for various distribution channels.</li><li>
Manage technical training equipment and tools inventory to ensure logistical needs are met to support ZOLL training programs.</li><li>
Attend cross-functional meetings as a representative of the service technical training team</li><li>
Train new hires, assess and certify new trainers domestically and internationally</li></ul><br>
<b>
Required/Preferred Education and Experience</b><ul><li>
Bachelor's Degree In related field (strongly preferred)
</li><li>2 Years' experience as a technical trainer, service technician or relevant experience (preferred)
</li><li>Prior experience with mechanical ventilators either as a technician or respiratory therapist (preferred)
</li><li>Prior experience delivering instructor-led and virtual content, and hands-on technical training to customers, public audiences, and internal teams (preferred)
</li></ul><br>
<b>Knowledge, Skills and Abilities</b><ul><li>
Background in electronics or clinical/biomedical engineering.
</li><li>Knowledge of modern training tools and course development software. Excellent documentation, communication and time management skills.
</li><li>Experience with technical writing and classroom instruction.
</li><li>Exceptional interpersonal skills
</li><li>Previous experience in a customer-facing role as a technical expert.
</li></ul><br>
<b>Travel Requirements</b><ul><li>
Up to 50% Travel required
</li></ul><br>
<b>Physical Demands</b><br>
<br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.<ul><li>
Standing - Occasionally
</li><li>Walking - Occasionally
</li><li>Sitting - Constantly
</li><li>Talking - Occasionally
</li><li>Hearing - Occasionally
</li><li>Repetitive Motions - Frequently
</li></ul><br>
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.<p></p><p>
The annual salary for this position is:</p><p></p><p>
Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.
</p><p></p><p>Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee&rsquo;s primary work location.</p><p></p><p><b>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.</b></p><p></p><p><b>
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.</b></p></div>

Technical Trainer

Barnes & Thornburg LLP

<div><p><b>Summary: </b>The IT Training Specialist works collaboratively within a collaborative Training team with legal personnel and business professionals to assess technology training needs and deliver practical, user-focused learning solutions. This role is designed and facilitates engaging training on core business applications and legal software, using instructor-led, and virtual learning methods to support adoption, efficiency, and client service.
</p><p></p><p><b>Responsibilities:
</b></p><ul><li><p>Designs, develops, and delivers new hire and ongoing technology training across multiple modalities, including classroom, virtual (VILT), one-on-one coaching, and on demand e-learning across all firm office locations.
</p></li><li><p>Develops training materials and performance support resources, including quick reference guides, e-learning modules, microlearning videos, and interactive tutorials tailored to attorneys, paralegals, and business professionals.
</p></li><li><p>Supports the firm&rsquo;s AI adoption initiatives by developing and delivering training on available AI-powered tools and firm-approved generative AI applications used in legal practice operations.
</p></li><li><p>Contributes to and executes the firmwide technology training strategy under the direction of the Training Manager; tracks training metrics and produces reports measuring effectiveness, adoption, and learner progress across all offices.
</p></li><li><p>Partners with IT leadership, practice group leaders, and SMEs to conduct needs assessments, identify skill gaps, and develop targeted role-based training curriculum aligned with firm business goals.
</p></li><li><p>Leads technology change management efforts for new software and upgrades for project initiatives with IT project managers and other IT administrative and user support professionals. Develop quality communication plans, training timelines, curriculum, and support resources.
</p></li><li><p>Administers and maintains the firm&rsquo;s Learning Management System (LMS), including publishing content, managing learning paths and course catalog, tracking completion records, and generating compliance and utilization reports for firm leadership.</p></li><li><p>
Participates in software evaluation and pilot programs; conducts user testing, gathers feedback, and presents findings and training recommendations to IT management prior to firmwide deployment.
</p></li><li><p>Evaluates training program effectiveness using learner feedback, knowledge assessments, and post-training performance data; identifies opportunities to improve content, delivery methods, and the end-user learning experience to enhance high quality user adoption and acceptance.
</p></li><li><p>Maintains current knowledge of legal technology trends, instructional design methodologies, and emerging law firm technologies to enhance the relevance and quality of training programs.
</p></li></ul><p>The employee must be able to perform all essential job duties and responsibilities of this position satisfactorily and as outlined, with or without reasonable accommodations. Reasonable accommodation requests may be accommodated, absent undue firm hardship.
</p><p></p><p><b>Qualifications:
</b></p><ul><li><p>Bachelor&rsquo;s degree or equivalent experience
</p></li><li><p>3-5 years of experience in a law firm, professional services, Learning &amp; Development or a related IT training role.
</p></li><li><p>Experience with document management systems, communications/collaboration platforms and Microsoft Office 365 Suite.
</p></li><li><p>Experience with Microsoft Word Styles and Legal Numbering software.
</p></li><li><p>Experience in course design and development and a working knowledge of adult learning theory.
</p></li><li><p>Experience with a Learning Management System (LMS) Development or Administration, is highly desirable.
</p></li><li><p>Experience in content creation and editing software using Camtasia, Adobe Captivate, or Articulate, is highly desirable.
</p></li><li><p>Experience with AI prompts, instructions, and AI-powered workflows, is highly desirable.
</p></li><li><p>Ability to travel as needed.
</p><p>The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.
</p></li></ul><p></p><p><b>Working Conditions:
</b></p><ul><li><p>Normal office environment with little exposure to excessive noise, dust, temperature, and the like.
</p></li><li><p>Reasonable accommodation requests may be accommodated, absent undue firm hardship.</p></li></ul><p><b>
Equal Employment and Opportunity Statement:</b></p><p>
Barnes &amp; Thornburg is committed to equal employment opportunity in both principle and as a matter of policy. We will recruit, hire, train, promote, compensate and provide benefits to all applicants and employees without regard to ancestry, sex, race, color, ethnicity, national origin, gender, age, religion, religious creed, mental and/or physical disability, medical condition, military and/or veteran&rsquo;s status, genetic information, marital status, sexual orientation, gender identity and/or expression, or any other basis protected by applicable federal, state and local laws. This policy applies to all recruiting, hiring, promotions, upgrades, layoffs, compensation, benefits, terminations and all other privileges, terms and conditions of employment. The firm complies fully with all federal, state and local equal employment opportunity laws.</p></div>

Talentoma

<div>
 <p>
  Job Title: Remote Tech Support Specialist
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Monthly Pay:
  </strong>
  $5,600 &ndash; $6,700
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Summary:
  </strong>
 </p>
 <p>
  The Remote Tech Support Specialist provides advanced technical support, troubleshooting expertise, and user assistance for software, systems, and technology platforms.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Troubleshoot technical issues.
  </li>
  <li>
   Resolve software and system concerns.
  </li>
  <li>
   Assist users with technology solutions.
  </li>
  <li>
   Document support activities.
  </li>
  <li>
   Escalate advanced technical problems.
  </li>
  <li>
   Maintain service quality standards.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Technical support experience preferred.
  </li>
  <li>
   Strong troubleshooting and diagnostic skills.
  </li>
  <li>
   Excellent customer service abilities.
  </li>
  <li>
   Familiarity with remote support technologies.
  </li>
  <li>
   Ability to manage multiple support requests.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Perks &amp; Benefits:
  </strong>
 </p>
 <ul>
  <li>
   Monthly pay: $5,600&ndash;$6,700
  </li>
  <li>
   Fully remote technical support role
  </li>
  <li>
   Paid certification and training opportunities
  </li>
  <li>
   Career progression pathways
  </li>
  <li>
   Competitive compensation package
  </li>
 </ul>
</div>


Remote Tech Support Specialist

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