technology business analyst

Dalil Information Technology | UAE

<div>
 
 
 About the Job
 
 
 
 
 
 
 
 Job Title:
 
 
 
 Lead Information Technology Business Analyst
 
 
 
 
 
 
 Department:
 
 
 
 Innovation and Technology
 
 
 
 
 
 
 Location:
 
 
 
 Abu Dhabi, UAE
 
 
 
 
 
 
 About the Company
 
 
 
 
 
 
 We are a dynamic and fast-growing IT company specialising in cutting-edge technology solutions for businesses of all sizes. As we continue to expand, we are seeking a highly skilled, detail-oriented, and motivated
 
 Lead Information Technology Business Analyst
 
 to join our team.
 
 
 
 Role Summary.
 
 
 
 
 
 
 As a
 
 Lead Information Technology Business Analyst
 
 at [Company Name], a leading AI and IT solutions provider based in the UAE, you will play a pivotal role in bridging the gap between business needs and technology solutions. You will work closely with internal teams, stakeholders, and clients to understand complex business requirements and translate them into actionable IT strategies, ensuring the successful design, implementation, and optimisation of technology solutions.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Collaborate with cross-functional teams to define, validate, and refine product roadmaps aligned with strategic objectives.
 </li>
 <li>
 Translate business goals into clear, actionable requirements, functional specifications, and user stories.
 </li>
 <li>
 Conduct market and competitor analysis to incorporate modern digital trends, automation, and AI-driven capabilities.
 </li>
 <li>
 Identify business and process gaps and recommend technology-enabled improvements using analytics and AI tools.
 </li>
 <li>
 Work closely with government and enterprise stakeholders to capture priorities, pain points, KPIs, and regulatory constraints.
 </li>
 <li>
 Develop wireframes, process models, and business cases using tools such as BPMN, UML, Figma, and Miro.
 </li>
 <li>
 Lead or actively participate in Agile ceremonies, including backlog grooming, sprint planning, and retrospectives.
 </li>
 <li>
 Operate effectively in fast-paced, product-oriented, and transformation-driven environments.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Qualifications
 
 
 
 
 
 <ul>
 <li>
 8+ years of experience in business analysis, product management, or digital transformation initiatives.
 </li>
 <li>
 Proven leadership in delivering large-scale digital transformation programs, preferably in government environments.
 </li>
 <li>
 Strong understanding of AI/ML integration within enterprise and government digital platforms.
 </li>
 <li>
 Strong experience in leading teams, managing senior stakeholders, and driving cross-functional alignment to ensure program success, ensuring that all parties are aligned with the digital transformation vision.
 </li>
 <li>
 Excellent communication, strategic planning, and road map ownership skills
 </li>
 </ul>
 
 
 
 
 
 Mandatory Requirements
 
 
 
 
 
 <ul>
 <li>
 
 Native Arabic speaker with full professional fluency in English (written and verbal).
 
 </li>
 <li>
 
 Previous experience working on government projects is mandatory.
 
 </li>
 <li>
 
 Proven involvement in digital transformation initiatives within government entities, including eGovernment, smart services, or national platforms.
 
 </li>
 </ul>
 
 
 
 
 
 Educational Degree Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor's in Information Technology, Computer Science, or Business Administration
 </li>
 <li>
 Master&rsquo;s Degree in Business Administration (MBA) or Information Systems
 </li>
 </ul>
 
 
 
 
 
 Relevant Certifications
 
 
 
 
 
 <ul>
 <li>
 Certified Business Analysis Professional (CBAP) or Certification of Competency in Business Analysis (CCBA)
 </li>
 <li>
 Project Management Professional (PMP) or Agile Certified Practitioner
 </li>
 <li>
 Professional certifications such as PMI-PBA and Agile BA.
 </li>
 <li>
 TOGAF for enterprise architecture (especially in larger organisations)
 </li>
 <li>
 For AI-focused companies, familiarity with Data Science or Machine Learning certifications can be a big plus.
 </li>
 </ul>
 
 
 
 
 
 Bonus Skills
 
 
 
 
 
 <ul>
 <li>
 Solid knowledge of Agile/Scrum and SAFe frameworks.
 </li>
 <li>
 Familiarity with tools such as Power BI, Tableau, Notion AI, ChatGPT, Zapier, Make.com.
 </li>
 <li>
 Understanding of AI use cases in process automation, customer experience, decision support, and analytics.
 </li>
 </ul>
 
 
 
 
 
 Application Process
 
 
 
 
 
 
 Interested applicants are invited to
 
 apply via LinkedIn
 
 and send their updated CV to
 
 recruitment@dalil.tech
 
 . Join us in driving the region&rsquo;s digital transformation and play a key role in securing the Senior Information Technology Business Analyst.
 
 
 
 
 
 Only shortlisted candidates will be contacted.
 
 
 
 
 
 
 #Leadership #BusinessAnalysis #DigitalTransformation #AI #MachineLearning #TechCareers #UAEJobs #GovernmentTech t #AI #GCCJobs #UAEJobs #Analyst #DalilTech
 
 
 
 
 
 
 
 
 
 
 Data Protection &amp; Privacy Statement
 
 
 
 
 
 
 By applying for this role, you consent to the collection and processing of your personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 (PDPL). Your information will be used only for recruitment purposes, kept secure, and retained only as long as necessary. You may request access, correction, or deletion of your data at any time by contacting our HR Department.
 
 
 Your data will not be shared with third parties except where required for recruitment and with appropriate safeguards.
 
 
 
</div>

Lead Information Technology Business Analyst

The Hawk Group

<div>
 
 
 Position Summary:
 
 
 
 We are seeking a highly analytical and collaborative
 
 IT Business Analyst
 
 with deep expertise in
 
 Business Intelligence (BI) reporting tools
 
 and experience with teams implementing
 
 Enterprise Resource Planning (ERP) systems
 
 , particularly in the domains of
 
 Human Resources, Work Management, and Finance
 
 . The ideal candidate will be a strategic thinker and problem solver who can bridge the gap between business needs and technical solutions.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Collaborate with stakeholders to gather, analyze, and document business requirements.
 </li>
 <li>
 Translate business needs into functional specifications and technical requirements.
 </li>
 <li>
 Support ERP system implementation with a focus on reports for
 
 HR, Work Management, and Finance module in the Cayenta EPR system
 
 </li>
 <li>
 Conduct gap analysis and recommend process improvement and document business processes.
 </li>
 <li>
 Create test case scenarios for report testing and changes
 </li>
 <li>
 Generate change requests for implementing reports in production environment using ServiceNow
 </li>
 <li>
 Work closely with developers, data engineers, and other IT teams to implement solutions.
 </li>
 <li>
 Perform data analysis and validation using
 
 SQL
 
 and other querying tools.
 </li>
 <li>
 Provide training and support to end-users on BI tools and ERP functionalities as it relates to reports.
 </li>
 <li>
 Ensure data integrity, security, and compliance with organizational standards.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Business Administration, or related field.
 </li>
 <li>
 3+ years of experience as a Business Analyst in IT, with a focus on BI and ERP systems.
 </li>
 <li>
 Hands-on experience with
 
 Cognos, Power BI, Tableau, Spotfire, or Domino
 
 .
 </li>
 <li>
 Strong understanding of ERP systems, especially in
 
 HR, Work Management, and Finance
 
 .
 </li>
 <li>
 Proficient in
 
 SQL
 
 and data querying techniques.
 </li>
 <li>
 Excellent
 
 written and verbal communication skills
 
 .
 </li>
 <li>
 Strong
 
 analytical mindset
 
 and attention to detail.
 </li>
 <li>
 Proven ability to work effectively in a
 
 team-oriented environment
 
 .
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience with ERP platforms such as SAP, Oracle, Workday, or similar.
 </li>
 <li>
 BI certification or training in one or more reporting tools.
 </li>
 <li>
 Familiarity with Agile or Scrum methodologies.
 </li>
 </ul>
 
 
</div>

Information Technology Business Analyst

WesBanco Bank, Inc.

<div>SUMMARY:

Technology is at the center of all products and services we offer to our customers; and the alignment of these technical solutions with the needs of the business lines is paramount to the success of WesBanco. The Business Analyst Officer is responsible for bridging the gap between the changing needs of our external and internal customers and the ever-advancing technological solutions that support those needs. Each Business Analyst Officer will ultimately oversee their assigned business areas and application(s) to ensure that we are fully leveraging technology to efficiently and effectively meet the user needs.

There are two (2) positions available.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Consults with key stakeholders to determine business objectives and success factors.

Collaborates with business area to collect, analyze and evaluate information related to business systems.

Documents business requirements, functional requirements, and design specifications.

Coordinates with the application analyst counterpart to document technical requirements.

Analyzes and manages new and existing system utilization by the end user.

Assists in the development of training materials to ensure proper usage and highest optimization of the applications.

Serves as an expert in business system solutions in alignment with assigned business area.

Serves as a liaison between the assigned business area and third-party vendors and Information Technology (IT) resources.

Makes system recommendations and other solution suggestions to meet customer needs and/or improve processes.

Monitors system deliverables to ensure business needs are met successfully and within agreed upon timeframes.

Assists in troubleshooting problems within the business application solution set and engages IT and third-party vendors as needed.

Fosters strong relationships with supporting vendors, IT teams, and supported business area.

Opens and tracks support tickets and feature requests.

Responsible for the work effort within assigned applications during acquisitions.

Tests new functionality and documents test plans in correlation with the business area.

Manages the lifecycle of support applications including the roadmaps, releases, upgrades and defect tracking.

Maintains a strong understanding of risks and controls of the business area and applications supported.
Collaborates with project management on new initiatives within assigned area of responsibility.

Collaborates with other business analysts to understand interdependencies between areas of responsibility and manages changes to ensure all aspects are covered.

OTHER REQUIREMENTS:

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.

Professional demeanor in appearance, interpersonal relations, work ethic and attitude.

Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner.

Ability to interact effectively across all levels of the organization, including senior management, the branch network, other departments and vendors.

Demonstrated ability to manage multiple priorities and effectively meet critical deadlines under difficult time restraints.

Strong organizational and prioritization skills.

Team player with a positive outlook.

Excellent analytical, problem-solving and decision-making skills.
Demonstrated proficiency in basic computer applications such as Microsoft Office.
Ability to learn other banking systems.

Ability to effectively use technological resources for meetings, coaching and training.
ADDITIONAL INFORMATION:

The wage range for the Business Analyst Officer position is $60,000 - $70,000 annually. The position includes 22 days of PTO (Paid Time Off), 5 days of STD (Short Term Disability), 11 annual paid holidays, and 1 float holiday.

WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term &amp; Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match.
Requirements:
Bachelor's degree in technology or another related field, or equivalent combination of education and experience required.

Minimum three years experience in banking, technology, or another related field, required.

Strong knowledge of customer and user system experiences preferred.

Advanced technical skills are not required; but knowledge of system components and user experience is highly desired.</div>

Business Analyst Officer - Business Support and Delivery

<div>SUMMARY:

Technology is at the center of all products and services we offer to our customers; and the alignment of these technical solutions with the needs of the business lines is paramount to the success of WesBanco. The Business Analyst Officer is responsible for bridging the gap between the changing needs of our external and internal customers and the ever-advancing technological solutions that support those needs. Each Business Analyst Officer will ultimately oversee their assigned business areas and application(s) to ensure that we are fully leveraging technology to efficiently and effectively meet the user needs.
There are two (2) positions available.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Consults with key stakeholders to determine business objectives and success factors.

Collaborates with business area to collect, analyze and evaluate information related to business systems.

Documents business requirements, functional requirements, and design specifications.

Coordinates with the application analyst counterpart to document technical requirements.

Analyzes and manages new and existing system utilization by the end user.

Assists in the development of training materials to ensure proper usage and highest optimization of the applications.

Serves as an expert in business system solutions in alignment with assigned business area.

Serves as a liaison between the assigned business area and third-party vendors and Information Technology (IT) resources.

Makes system recommendations and other solution suggestions to meet customer needs and/or improve processes.

Monitors system deliverables to ensure business needs are met successfully and within agreed upon timeframes.

Assists in troubleshooting problems within the business application solution set and engages IT and third-party vendors as needed.

Fosters strong relationships with supporting vendors, IT teams, and supported business area.

Opens and tracks support tickets and feature requests.

Responsible for the work effort within assigned applications during acquisitions.

Tests new functionality and documents test plans in correlation with the business area.

Manages the lifecycle of support applications including the roadmaps, releases, upgrades and defect tracking.

Maintains a strong understanding of risks and controls of the business area and applications supported.
Collaborates with project management on new initiatives within assigned area of responsibility.

Collaborates with other business analysts to understand interdependencies between areas of responsibility and manages changes to ensure all aspects are covered.

OTHER REQUIREMENTS:

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.

Professional demeanor in appearance, interpersonal relations, work ethic and attitude.

Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner.

Ability to interact effectively across all levels of the organization, including senior management, the branch network, other departments and vendors.

Demonstrated ability to manage multiple priorities and effectively meet critical deadlines under difficult time restraints.

Strong organizational and prioritization skills.

Team player with a positive outlook.

Excellent analytical, problem-solving and decision-making skills.
Demonstrated proficiency in basic computer applications such as Microsoft Office.
Ability to learn other banking systems.

Ability to effectively use technological resources for meetings, coaching and training.
Requirements:
Bachelor's degree in technology or another related field, or equivalent combination of education and experience required.

Minimum three years experience in banking, technology, or another related field, required.

Strong knowledge of customer and user system experiences preferred.

Advanced technical skills are not required; but knowledge of system components and user experience is highly desired.</div>

Citi

<div>The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. 
 
Responsibilities:<ul><li>
Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT</li><li>
Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions</li><li>
Support system change processes from requirements through implementation and provide input based on analysis of information</li><li>
Consult with business clients to determine system functional specifications and provides user and operational support</li><li>
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment</li><li>
Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned</li><li>
Has the ability to operate with a limited level of direct supervision.
</li><li>Can exercise independence of judgement and autonomy.
</li><li>Acts as SME to senior stakeholders and /or other team members.</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul>
Qualifications:<ul><li>
8 + years of relevant experience</li><li>
Experience on KYC knowledge</li><li>
Experience on any complex migration work the candidate might have experience</li><li>
Business Analysis / Data Analysis: Candidate should have ability to perform data analysis/well versed with SQL would be added advantage</li><li>
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills</li><li>
Proven interpersonal, data analysis, diplomatic, management and prioritization skills</li><li>
Consistently demonstrate clear and concise written and verbal communication</li><li>
Proven ability to manage multiple activities and build/develop working relationships</li><li>
Proven self-motivation to take initiative and master new tasks quickly</li><li>
Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail</li></ul>
Education:<ul><li>
Bachelor's degree/University degree or equivalent experience</li></ul>
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
-
Job Family Group:
Technology
-
Job Family:
Business Analysis / Client Services
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

KYC Business Sr Analyst - Assistant Vice President

State of Washington

<div><div><div><h2 class="jobSectionHeader">Description</h2></div> 
<div> 
 
<div>About WSDOT</div><div>
The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT manages the world's longest floating bridge, leads an award-winning Active Transportation Plan, holds the record for the world&rsquo;s widest tunneling project, and operates the largest ferry system in the nation!</div><div></div><div> 
The Opportunity</div><div>
WSDOT&rsquo;s Technology Services Division (TSD) is seeking a senior enterprise IT Business Analyst to support Washington State Ferries (WSF) by providing expert-level guidance and leadership in the planning, evaluation, and implementation of information technology solutions that advance operational and strategic objectives. Serving as a single-resource role, this position will independently lead complex, multi-stakeholder initiatives involving enterprise systems, vessel and terminal technologies, and regulated operational environments, elicit and validate business requirements, evaluate solution feasibility; and design or recommend process improvements aligned with enterprise architecture, cybersecurity standards, and operational needs. The TSD Business Analyst will also play a key role in strengthening Transportation Systems Division business analysis and intake processes by developing repeatable frameworks and mentoring project teams and business stakeholders, while serving as a trusted advisor to executive leadership and ensuring compliance with statewide IT policies and regulatory requirements. Our top candidate will demonstrate advanced analytical and problem-solving skills, deep business analysis expertise, and clear, effective communication skills.</div><div></div><div> 
What to Expect</div><div>
Among the varied range of responsibilities held within this role, the TSD Business Analyst will:</div><div><ul><li>
Independently identify, elicit, and analyze complex business needs across enterprise and ferry operations.</li><li>
Develop actionable technical and functional specifications from complex business requirements.</li><li>
Provide strategic guidance to executive and operational stakeholders.</li><li>
Serve as a subject matter expert, mentor project teams, business units, and other IT resources on business analysis practices, process frameworks, maritime-specific operational considerations, and governance standards.</li><li>
Independently lead planning, coordination, and execution of complex IT initiatives.</li><li>
Monitor project budgets, expenditures, and milestones.</li><li>
Maintain operational readiness for field support as needed.</li><li>
Conduct on-site observations and engage with field teams to gather business requirements and support project initiatives.</li><li>
Provide on-site support as needed to facilitate project planning, requirements gathering, and operational alignment.</li><li>
Act as the senior-level intake authority for new technology initiatives entering the TSD.</li><li>
Support emergent or high-priority initiatives that require independent judgment and senior level expertise to assess, prioritize, and resolve challenges</li></ul></div><div></div><div> 
Qualifications</div><div>
To be considered for this opportunity, the following are required:</div><div>
Project Delivery &amp; Vendor Management</div><div><ul><li>
Demonstrates ability to independently deliver IT projects, including procurement, contracting, and implementation of end-to-end third-party technology solutions (SaaS/COTS).</li><li>
Ability to ensure initiatives align with enterprise objectives, regulatory requirements, and operational priorities.</li></ul></div><div>
Business Analysis &amp; Enterprise Project Support</div><div><ul><li>
Skills to apply advanced business analysis skills to assess complex requirements, identify gaps, and provide actionable solutions.</li><li>
Experience supporting enterprise-level project planning, governance, and prioritization to ensure technology solutions meet both operational and strategic needs.</li></ul></div><div>
Regulatory &amp; Compliance Awareness</div><div><ul><li>
Knowledge of and ability to apply federal, state, and agency compliance standards to ensure procurement, funding, and project delivery meet all regulatory frameworks (e.g., FTA, FHWA, FEMA, PCI DSS, USCG cybersecurity standards).</li><li>
Ability to ensure adherence to policies while enabling operational efficiency.</li></ul></div><div>
Communication &amp; Stakeholder Engagement</div><div><ul><li>
Demonstrates strong written and verbal communication skills to engage all stakeholders, including executive leadership.</li><li>
Ability to translate technical information for nontechnical audiences, facilitates informed decision-making, and builds collaborative relationships across IT, operations, and external partners.</li></ul></div><div>
Growth Mindset</div><div><ul><li>
Actively demonstrates a commitment to learning and growth.</li></ul></div><div>
Service-Oriented</div><div><ul><li>
Takes action to meet the needs of others.</li></ul></div><div></div><div> 
In addition to the above competencies, the following are also required:</div><div><ul><li>
A valid driver&rsquo;s license and the ability to operate state-owned vehicles.</li><li>
Ability to obtain a Transportation Worker Identification Credential (TWIC) card within the first six (6) months of employment.</li></ul></div><div></div><div> 
It is preferred that qualified candidates also have:</div><div>
Foundational Knowledge in Information Technology &amp; Business Administration</div><div><ul><li>
Demonstrates advanced competency in IT leadership by applying foundational knowledge of information technology and business administration to effectively manage enterprise IT operations, align IT strategies with organizational goals, and oversee technical teams demonstrated through formal education, and/or professional experience.</li></ul></div><div>
Advanced Business and Financial Acumen</div><div><ul><li>
Demonstrates an advanced understanding of business operations, financial management, and budgeting principles to evaluate project feasibility, develop funding strategies, and ensure compliance with federal and state requirements (e.g., FTA, FHWA, FEMA).</li><li>
Skills and the ability to apply strategic thinking to align IT and business initiatives with enterprise goals and fiscal accountability.</li></ul></div><div>
Project and Change Management Skills</div><div><ul><li>
Demonstrates competency in project management, Lean, and organizational change management (e.g., PMP, CAPM, Lean certification, Prosci OCM) to deliver IT products and services with efficiency and measurable business value.</li></ul></div><div>
Continuous Improvement and Efficiency Mindset</div><div><ul><li>
Ability to apply Lean Six Sigma principles to optimize efficiency, reduce waste, and improve processes.</li><li>
Fosters a culture of continuous improvement to enhance IT operations and project delivery.</li></ul></div><div></div><ul><li> 
To review the full Position Description, please follow the directions in the Contact Us section of this posting.</li></ul><div></div><div> 
Important Notes</div><div><ul><li>
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant&rsquo;s suitability and competence to perform in the position.</li><li>
This position offers flexible/hybrid remote work options.</li><li>
This recruitment may also be used to fill additional positions per business needs.</li><li>
The salary listed includes the legislative approved 5% salary premium for positions in King County.</li><li>
In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements. Information on other compensation types for non-represented positions can be found in Chapter 357-28 of the Washington Administrative Code.</li><li>
WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit, please visit www.uscis.gov</li></ul></div><div></div><div> 
Why WSDOT</div><div><ul><li>
Work-Life Balance &ndash; We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals&rsquo; lifestyle. As such, there are a number of flexible schedule options available, including telework options for eligible positions.</li><li>
Paid Leave &ndash; In addition to 12 paid holidays, full-time employees earn up to 25 paid vacation days per year!</li><li>
Tuition Assistance &ndash; Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.</li><li>
Plan For Your Future &ndash; WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to State Benefits for more information.</li></ul></div><div></div><div> 
Check out this video to learn more: Why WSDOT?</div><div></div><div> 
How to Apply</div>
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the &ldquo;Work Experience&rdquo; portion of the application be completed in as much detail as possible.
In order to be considered for this opportunity, please include the following with your online application:<div><ul><li>
An attached Resume outlining (in reverse chronological order) your experience to date.</li><li>
An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.</li><li>
Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. NOTE: This information may be entered in the &ldquo;References&rdquo; section of the online application; does not require an additional attachment.</li></ul></div><div></div> 
Please click the &quot;APPLY&quot; button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.<div> 
WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.</div><div></div><div> 
Contact Us</div><div>
For inquiries about this posting, you may contact the assigned Recruiter at Robyn.Lovely@wsdot.wa.gov. Please be sure to reference 25DOT-HQ-04774 in the subject line.</div></div></div></div>

TSD Business Analyst (IT Business Analyst – Senior/Specialist) | Ferries Division

Vail Resorts

<div>Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you&rsquo;re ready to pursue your fullest potential, we want to get to know you! 
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). 
Job Summary:
The Hospitality IT team at Vail Resorts is seeking a detail-oriented Business Analyst to support technology-driven initiatives across lodging, transportation, golf, spas, and Signature Clubs. This role focuses on coordinating project activities, gathering requirements, and ensuring timely delivery of solutions that enhance guest and operational experiences.<div> 
Job Specifications:<ul><li>
Starting Wage: $70,944.80 - $93,494.73</li><li>
Employment Type: Year Round</li><li>
Shift Type: Full Time hours available</li><li>
Minimum Age: At least 18 years of age</li><li>
Housing Availability: No</li></ul></div> 
Job Responsibilities:
Project Delivery &amp; Technical Support<ul><li>
Lead end-to-end business analysis for projects, including gathering requirements and documentation of functional specifications.</li><li>
Translate business needs into detailed user stories, use cases, and acceptance criteria aligned with project goals.</li><li>
Design and execute test plans and scripts to validate solutions; manage defect tracking and resolution.</li><li>
Create system diagrams and process flows to support solution design and stakeholder understanding.</li><li>
Ensure all project work adheres to SOX and PCI compliance standards.</li><li>
Coordinate with development teams and vendors to deliver application upgrades and new functionality.</li></ul> 
Leadership &amp; Collaboration<ul><li>
Facilitate stakeholder workshops, planning sessions, and design reviews to align project scope and outcomes.</li><li>
Communicate effectively across technical and non-technical audiences, ensuring clarity and transparency.</li><li>
Build strong relationships with business units, IT teams, and third-party vendors to support project delivery.</li><li>
Demonstrate adaptability in a fast-paced environment with shifting priorities and evolving requirements.</li><li>
Exhibit strong attention to detail and commitment to quality throughout the project lifecycle.</li><li>
Lead with initiative and thoughtfulness, contributing to process improvement and team development.</li></ul> 
Job Requirements:
<ul><li>2-3 years of IT Business Analysis experience, preferably within ITIL frameworks.</li><li>
Proven experience delivering enhancements via SDLC methodologies.</li><li>
Prior ownership of hospitality applications (e.g., IQware POS, Inntopia, Agilysys, Springer Miller).</li><li>
Experience with Jira, Confluence, Smartsheet, IT Connect.</li><li>
Excellent communication, documentation, and interpersonal skills.</li><li>
Bachelor&rsquo;s degree in information systems, Computer Science, or related field.</li></ul>
Preferred<ul><li>
Hospitality industry experience (lodging, transportation, golf, spas).</li><li>
Experience with PMS or CRS systems (e.g., Oracle, SynXis, Springer Miller).</li><li>
Familiarity with analytics tools and advanced Excel (Macros, VBA).</li><li>
Exposure to work order systems (Ivanti, Jira).</li><li>
Certifications such as PMI-BA, PMI-ACP, IIBA, PSPO, POPM.</li></ul> 
The expected Total Compensation for this role is $70,944.80 - $93,494.73. Individual compensation decisions are based on a variety of factors. 
Job Benefits<ul><li>
Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
</li><li>MORE employee discounts on lodging, food, gear, and mountain shuttles</li><li>
401(k) Retirement Plan
</li><li>Employee Assistance Program</li><li>
Excellent training and professional development</li></ul>
Full Time roles are eligible for the above, plus:<ul><li>
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)</li><li>
Free ski passes for dependents</li><li>
Critical Illness and Accident plans</li></ul> 
Vail Resorts offers a &lsquo;Hybrid&rsquo; work environment where employees living within 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays. Employees living outside of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming. 
Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. 
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. 
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. 
Requisition ID 512865 
Reference Date: 12/11/2025 
Job Code Function: Applications</div>

Hospitality IT - Business Analyst, Project Delivery (15-Month Interim Position)

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