technology consultant

Softtrend

Job Description<ul><li>Assist in the deployment, configuration, and testing of IT infrastructure components, including servers, networking equipment, and security appliances (e.g., Sophos, Fortinet).</li><li>Maintain accurate and detailed documentation for client environments, including network diagrams, site survey reports, and project handover manuals.</li><li>Act as the first point of contact for technical queries during the project implementation phase, resolving standard configuration issues and escalating complex problems to Senior Consultants.</li><li>Support the planning and execution of IT projects by tracking milestones and ensuring all technical prerequisites are met before on-site visits.</li><li>Actively work toward obtaining relevant industry certifications and staying updated on emerging technologies to provide better value to clients and the internal team.</li></ul>Job Requirements<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or a related field (or equivalent experience).</li><li>Experience with specific technologies (e.g., Active Directory, cloud computing platforms).</li><li>IT certifications (e.g., MCSA, CCNA).</li><li>Strong understanding of computer hardware and software.</li><li>Ability to work independently and as part of a team.</li><li>Excellent problem-solving and analytical skills.</li><li>Effective communication and interpersonal skills.</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Active Directory: 1 year (Required)</li><li>Cloud Computing Platforms: 1 year (Required)</li></ul>License/Certification:<ul><li>MCSA (Preferred)</li><li>CCNA (Preferred)</li></ul>Location:<ul><li>Jeddah (Required)</li></ul>Work Location: In person

Associate Technology Consultant

<div><div>We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div> 
This pipeline helps us create a talent pool for multiple S&amp;C Academy cohorts planned throughout the year. 
The SAP Academy for Services &amp; Consulting is a global development program designed for talent who are early in their career. 
Who You&rsquo;ll become
As a Technology Consultant, you will help customers implement and adopt SAP solutions so they realize measurable business outcomes. In this early-career role, you will support both solution delivery and post-go-live adoption across SAP S/4HANA Cloud and SAP BTP&mdash;applying AI-enabled insights to accelerate enablement, release adoption, usage monitoring, and value realization.
You&rsquo;ll develop skills in IT strategy, SAP technologies, cloud solutions, and AI, learning hands-on through real projects with guidance from experienced consultants.
This role is a strong entry point into enterprise consulting, where you&rsquo;ll help customers successfully implement and adopt solutions, use AI to improve outcomes, and grow your career in a collaborative, supportive team environment. 
What you&rsquo;ll do:
As part of the SAP Academy for Services &amp; Consulting, Technology Consultant Associates will:<ul><li>
Successfully complete a structured 12-month learn-and-apply academy program</li><li>
Participate in classroom learning, simulations, and real-customer engagement scenarios</li><li>
Support solution implementation activities including fit-to-standard analysis, configuration, integration, testing, cutover, and go-live using SAP Activate</li><li>
Assist in translating business requirements into functional and technical solution components under guidance</li><li>
Contribute to defining IT landscapes and integration points aligned with enterprise architecture principles</li><li>
Support post-go-live adoption activities, including enablement planning and release adoption</li><li>
Help monitor usage, consumption indicators, KPIs, and value realization metrics</li><li>
Contribute to Outcome Success Plans and track post-deployment business impact</li><li>
Leverage AI-enabled tools to enhance delivery quality, adoption insights, and documentation efficiency</li><li>
Collaborate with Customer Engagement Partners, Enterprise Architects, delivery teams, and partners to maintain alignment</li><li>
Learn and apply SAP methodologies, agile practices, and integrated toolchains to support high-quality project execution</li><li>
Contribute to continuous improvement of delivery standards, knowledge assets, and customer experience</li></ul>
Expectations and Tasks:<ul><li>
Support customer relationships through consistent delivery quality, responsiveness, and professionalism</li><li>
Ensure disciplined execution, documentation, and follow-up across implementation and adoption activities</li><li>
Provide clear and concise communications aligned to customer priorities and business outcomes.</li><li>
Coordinate with internal stakeholders to maintain clarity of roles, responsibilities, and ownership</li><li>
Identify potential risks related to delivery or adoption and support mitigation planning</li><li>
Ensure alignment between customer objectives, SAP recommendations, and realized outcomes</li><li>
Uphold SAP standards for quality, governance, and engagement excellence</li></ul> 
What You Bring<ul><li>
STEM degree or equivalent technology experience.</li><li>
1&ndash;3 years of experience in technology, consulting, or related fields, with exposure to enterprise application environments.</li><li>
Ability to gather and translate business requirements into scalable end-to-end solution designs, including integration points and applicable standards.</li><li>
Foundational understanding of SAP product portfolio, interoperability, and full lifecycle implementation support.</li><li>
Experience contributing to SAP S/4HANA Cloud and/or SAP BTP environments.</li><li>
Working knowledge of SAP HANA data modeling, ABAP, data management, GRC, and core security concepts (SSO, authorization management).</li><li>
Familiarity with hybrid/multi-cloud environments (AWS, Azure, or GCP) and integration concepts/APIs.</li><li>
Proficiency in at least one programming or scripting language (e.g., ABAP, Python, JavaScript, SQL).</li><li>
Strong analytical, problem-solving, and communication skills with a customer-focused mindset and interest in AI/automation-driven innovation.</li><li>
SAP coursework or certification in SAP Technology is a plus.</li><li>
Proficiency in English and Arabic to effectively engage with our global and local network</li></ul> 
Due to local legal mandates only GCC nationals will be considered at this time. 
Meet your team:
The Technology Consultant is a core role within SAP Customer Services &amp; Delivery that partners with account teams and service delivery organizations to design, implement, and optimize technical solutions that help customers realize measurable outcomes from their SAP investments. 
The SAP Academy for Services &amp; Consulting is a global development program designed for talent who are early in their career. 
About SAP Next Gen Academy for Services &amp; Consulting
The Academy partners with SAP Customer Services &amp; Delivery to support customers in their digital transformation, driving adoption and effective use of SAP software through planning, implementation, integration, and continuous improvement.
The 12-month SAP Next Gen Academy for Services &amp; Consulting offers classroom learning and role-focused rotations. It builds a strong foundation in consulting, project management, technical, and solution support to prepare you for success in Customer Services and delivery.
Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions &mdash; all while learning in a dynamic environment and earning competitive pay and benefits.
SAP Next Gen is our global experience for students, recent graduates, and early career professional. Being apart of the Next Gen community provides a supportive community, tailored development, and the ability to be involved in high-impact projects.
#SAPAcademyforServicesandConsulting
#SAPNextGen
SAP&rsquo;s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.
We are planning a practical and immersive portion of our program, which will likely involve participants spending two (2) weeks, spread across one trip, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities.
During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.<div> 
Bring out your best 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. 
 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 447819 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div></div>

Technology Consultant - SAP Academy for Services & Consulting - KSA (Hybrid) GCC Nationals

Duncan & Ross Consulting

<div>
 
 
 ROLE OVERVIEW
 
 
 
 We are seeking a skilled IT Audit professional (Assistant Manager / Senior Consultant level) to lead and deliver technology and cybersecurity audit engagements. The role involves assessing IT controls, security frameworks, and governance practices across a range of environments, ensuring alignment with regulatory requirements and industry standards.
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 Technology Audits
 
 
 <ul>
 <li>
 Perform audits covering cloud environments, including security, governance, and deployment architecture
 </li>
 <li>
 Review system configurations, hardening practices, and infrastructure security across platforms
 </li>
 <li>
 Assess risks related to emerging technologies and recommend mitigation strategies
 </li>
 </ul>
 
 
 Cybersecurity Audits
 
 
 <ul>
 <li>
 Evaluate cybersecurity governance frameworks and organizational security posture
 </li>
 <li>
 Review identity and access management controls (IAM)
 </li>
 <li>
 Assess network security components including firewalls, IDS/IPS, and web application firewalls (WAF)
 </li>
 <li>
 Conduct or review Vulnerability Assessments and Penetration Testing (VAPT)
 </li>
 <li>
 Assess data protection measures, incident response processes, and security operations
 </li>
 </ul>
 
 
 IT Controls Assessment
 
 
 <ul>
 <li>
 Perform reviews of IT General Controls (ITGC) including access management, change management, and IT operations
 </li>
 <li>
 Evaluate application controls to ensure data integrity, accuracy, and reliability
 </li>
 <li>
 IT Service Management (ITSM) Audits
 </li>
 <li>
 Assess IT service management processes aligned with frameworks such as ITIL
 </li>
 <li>
 Review incident, problem, change, and service request management processes
 </li>
 </ul>
 
 
 Compliance &amp; Regulatory Audits
 
 
 <ul>
 <li>
 Conduct compliance assessments against relevant standards and regulations such as:
 </li>
 <li>
 UAE Information Assurance (UAE IA)
 </li>
 <li>
 ISO 27001
 </li>
 <li>
 NIST
 </li>
 <li>
 CIS Controls
 </li>
 <li>
 Identify gaps and provide actionable recommendations for compliance improvement
 </li>
 </ul>
 
 
 QUALIFICATIONS &amp; EXPERIENCE
 
 
 <ul>
 <li>
 Bachelor's degree in Information Technology, Computer Science, or related field
 </li>
 <li>
 6&ndash;8 years of experience in IT Audit, Technology Risk, or Cybersecurity
 </li>
 <li>
 Experience working in consulting firms or large enterprises is preferred
 </li>
 <li>
 Strong understanding of cloud platforms (AWS, Azure, GCP) and security best practices
 </li>
 <li>
 Hands-on experience in ITGC, ITAC, and cybersecurity audits
 </li>
 </ul>
 
 
 Preferred Certifications
 
 
 <ul>
 <li>
 CISA (Certified Information Systems Auditor)
 </li>
 <li>
 CISSP (Certified Information Systems Security Professional)
 </li>
 <li>
 ISO 27001 Lead Auditor / Implementer
 </li>
 <li>
 ITIL Certification
 </li>
 </ul>
 
 
 Key Skills
 
 
 <ul>
 <li>
 Strong knowledge of IT audit methodologies and risk assessment techniques
 </li>
 <li>
 Familiarity with cybersecurity tools and technologies
 </li>
 <li>
 Analytical thinking with strong attention to detail
 </li>
 <li>
 Excellent communication and stakeholder management skills
 </li>
 <li>
 Ability to manage multiple engagements and deliver within timelines
 </li>
 </ul>
 
 
 Key Deliverables
 
 
 <ul>
 <li>
 Audit reports highlighting risks, gaps, and control weaknesses
 </li>
 <li>
 Practical and actionable remediation recommendations
 </li>
 <li>
 Compliance assessment reports aligned with industry standards
 </li>
 <li>
 Stakeholder presentations and audit documentation
 </li>
 </ul>
 
 Vertical
 
 
 Technology
 
</div>

Information Technology Audit Consultant

Accenture

<div>We Are:
Accenture Song&mdash;a new breed of agency that&rsquo;s all about the Experience. For us, customer experience is not an add-on; it&rsquo;s foundational to who we are and how we empower our clients. As the world&rsquo;s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people&rsquo;s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world&rsquo;s greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand&rsquo;s voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
You are: 
An expert in customer service from customer interactions to back-office functions including contact centers, with an understanding of the software / technology that enables day-to-day operations. You understand the ins and outs of customer service organizations what drives customer interactions &amp; channels, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you&rsquo;re ready to apply your knowledge to help clients optimize and transform their customer service solutions. You&rsquo;ve led a customer service transformation previously and are currently experimenting with how GenAI can impact your business and understand large scale technology delivery. Working in an agile, fast-paced environment energizes you, and you&rsquo;re at your best when contributing to a team. You&rsquo;re always ready to dive deep into creative and analytical thinking to solve problems and transform challenges into opportunities. Leadership and verbal skills Yours are top-drawer, and you know how to work well with everyone from junior colleagues to executive stakeholders. 
The work:<ul><li>
Evaluate clients&rsquo; current customer service offerings, identify gaps, shape vision, provide recommendations and propose strategic solutions that address their unique needs and business goals</li><li>
Define business and implementation of roadmaps, and execute delivery of solutions</li><li>
Lead delivery teams to redesign clients&rsquo; organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences</li><li>
Collaborate with visual designers and analytic teams to generate insights and deliver customer centric, insight driven solutions</li><li>
Advise clients on ways to measure and improve their customer-centric metrics</li><li>
Establish relationships with client stakeholders and build long-term partnerships for Accenture</li><li>
Work with technology ecosystem partners to design and implement service technology platforms</li><li>
Manage and coach junior team members, and continue to develop your own expertise</li><li>
Contribute to perspectives and thought leadership to help Accenture maintain its thought-leadership position</li></ul>
Job Requirements:<ul><li>
Travel: As required for client support up to 50%</li><li>
Location: Primary residency within 90 minutes of an approved Accenture office</li></ul></div>
 
<div>Here&rsquo;s what you&rsquo;ll need:<ul><li>
A minimum of five (5) years of consulting experience with heavy focus working in customer service, customer support, contact center environment or digital customer field including:<ul><li>
Solutioning and selling new ideas and proposals</li><li>
Blending business requirements together with technology platform capabilities</li><li>
Incorporating experience design and analytics into customer service, and support processes</li></ul></li><li>
3+ years of experience working with: Cloud (SaaS) solutions for Service and determining how they fit into a client&rsquo;s larger application ecosystem</li><li>
3+ years of experience working with Customer service platform technologies (such as Genesys, NICE, Salesforce, Microsoft Dynamics, Amazon Connect, Google CES etc.)</li><li>
1+ years of experience working with Artificial intelligence and front-end digital platforms</li><li>
3+ years of functional knowledge in two or more of the following areas: customer service transformation, customer service experience design and customer service process implementation, contact forecasting and work force management, quality management, center staffing and training, technology support, IVR design and implementation, digital customer service technology platforms/Call routing, reporting metrics/KPIs, and supplier/contract management</li></ul> 
Bonus points if:<ul><li>
Experience in conducting analysis of Service technology platform requirements and producing recommendations against benchmarks, producing recommendations, and performing implementations as a result of analysis and recommendations</li><li>
Have hands-on experience with artificial intelligence, GenAI and conversational design</li><li>
1+ years of experience with Conversational AI (Conversational AI platforms such as Cognigy, Netomi, Sierra etc.)
Experience in evaluating benchmark data (e. g. customer, process, financial benchmarks); web/chat/ email contacts, social media, contact center technology sales or project management experience with center start-ups, consolidation or outsourcing</li></ul>
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. 
We anticipate this job posting will be posted until 05/25/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $70,350 to $196,000
Cleveland $59,100 to $156,800
Colorado $63,800 to $169,300
District of Columbia $68,000 to $180,300
Illinois $59,100 to $169,300
Maryland $63,800 to $169,300
Massachusetts $63,800 to $180,300
Minnesota $63,800 to $169,300
New York $66,300 to $196,000
New Jersey $68,000 to $196,000
Washington $80,200 to $180,300
#LI-NA
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter. 
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women. 
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture&rsquo;s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.</div>

Customer Experience/Service Technology Business Consultant

JLL supports the Whole You, personally and professionally.
 
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
 
Smart City IT Lead ConsultantAs a Smart City IT Lead Consultant at JLL, you will lead the review and enhancement of citywide enterprise architecture, prioritizing capability design before individual applications or systems. You will act as a critical interface between strategic technology vision and delivery reality, ensuring alignment across enterprise IT, smart city platforms, and programme stakeholders.
 
Key ResponsibilitiesLead the design and assessment of enterprise and citywide architecture frameworks (e.g., TOGAF-aligned), focusing on capability modeling, operating models, integration patterns, and long-term scalability before system selection
 
Define and evaluate integration architectures across IT systems, data platforms, digital twins, command and control environments, and line-of-business applications, including point-to-point and centralized integration patterns
 
Map and optimize business processes to technology capability stacks; establish architectural governance principles and review mechanisms across CIO, smart city, and delivery functions
 
Act as senior stakeholder interface, translating between enterprise IT, smart city strategy teams, construction delivery leadership, and master systems integrators
 
Facilitate technical decision-making grounded in business value and risk mitigation
 
Your Skills and ExperienceMinimum 10 years of experience in enterprise architecture, solution architecture, or IT strategy roles within large-scale city/government programmes or complex corporate environments
 
Proven track record designing and implementing enterprise architecture frameworks in multi-stakeholder, multi-vendor environments
 
Deep expertise in capability-based planning, enterprise integration patterns, and architectural governance
 
Strong knowledge of smart city technology domains including IoT platforms, data architectures, digital twins, and urban operating systems
 
Experience with architecture frameworks such as TOGAF, Zachman, or equivalent methodologies
 
Demonstrated ability to work at the intersection of business strategy and technical delivery
 
Excellent stakeholder management skills with experience engaging senior technical and business leaders
 
Strong analytical and problem-solving capabilities with ability to navigate complex technical and organizational landscapes
 
Outstanding written and verbal communication skills, including preparation of architecture documentation, technical reports, and executive presentations
 
Academic QualificationsBachelor's or Master's degree in Computer Science, Information Systems, Engineering, or related technical discipline
 
Professional certifications such as TOGAF, Enterprise Architecture, or equivalent credentials are highly desirable
 
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
 
Personalized benefits that support personal well-being and growth:
 
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
 
About JLL –
 
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
 
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
 
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Smart City IT Lead Consultant

JLL supports the Whole You, personally and professionally.
 
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
 
OT Implementation Consultant As an OT Implementation Consultant at JLL, you will serve as a deep technical specialist responsible for bridging the gap between design intent and on-site execution. You will oversee subsystem delivery, integration, commissioning, and performance validation across complex smart city environments, ensuring that operational technology systems are implemented to specification and perform as intended.
 
Key ResponsibilitiesProvide technical expertise in one or more specialized domains (e.g., BMS, SCADA, ELV, ICT networks, IoT platforms, command & control systems, utilities automation), ensuring successful delivery from design through commissioning
 
Critically review and enhance templated technical specifications, ensuring constructability, integration feasibility, cybersecurity robustness, and operational readiness
 
Translate IT/OT design methodologies into construction-aligned delivery processes that contractors and vendors can effectively execute
 
Oversee contractors, vendors, and installation teams to ensure fidelity between approved design documentation and installed systems
 
Lead Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) processes, validating system functionality, performance, and compliance with specifications
 
Manage interoperability validation activities, ensuring subsystems integrate successfully with broader enterprise platforms and smart city infrastructure
 
Coordinate commissioning activities and handover processes, verifying system readiness for operational use
 
Identify and resolve technical issues during implementation, working collaboratively with design teams, contractors, and client representatives
 
Document as-built configurations, system changes, and lessons learned throughout the implementation lifecycle
 
Support the validation of integration protocols, communication standards, and data interfaces across multiple subsystems
 
Act as client's technical representative oversight contact, providing regular updates on implementation progress, risks, and technical challenges
 
Collaborate with other OT Implementation Consultants on cross-system integration activities and shared technical challenges
 
Your Skills and ExperienceMinimum 5-7 years of experience in OT system implementation, commissioning, or technical delivery roles across infrastructure, buildings, utilities, or smart city projects
 
Deep technical expertise in one or more OT domains: BMS, SCADA, ELV systems, ICT networks, IoT platforms, command & control systems, or utilities automation
 
Strong understanding of integration protocols, communication standards, and interoperability requirements (e.g., BACnet, Modbus, OPC, MQTT)
 
Proven experience managing FAT/SAT processes and commissioning activities for complex OT systems
 
Ability to critically review technical specifications and identify constructability, integration, or operational issues
 
Experience working at the interface between design teams and construction delivery, translating technical requirements into executable work packages
 
Knowledge of cybersecurity considerations for OT systems and implementation of security controls
 
Demonstrated ability to oversee contractors and vendors, ensuring quality and compliance with technical standards
 
Strong problem-solving skills with hands-on technical troubleshooting capabilities
 
Excellent communication skills with ability to engage technical and non-technical stakeholders
 
Experience documenting technical systems, producing as-built drawings, and maintaining configuration records
 
Self-motivated with ability to work independently while collaborating effectively within multidisciplinary teams
 
Academic Qualifications
 Bachelor's degree in Engineering (Electrical, Mechanical, Computer, or related discipline), Information Technology, or related technical field
 
Relevant technical certifications in specific OT domains (e.g., BMS, SCADA, networking) are desirable
 
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
 
Personalized benefits that support personal well-being and growth:
 
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
 
About JLL –
 
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
 
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
 
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Smart City OT Implementation Consultant

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 At Chalhoub we express the exceptional! As a Luxury Technology Consultant, you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.
 
 
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 You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews
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 Drive client relationships within an omni-channel approach
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 Provide pre-buying feedback on products
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 Drive eNPS through people experience initiatives and culture
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 Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
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 Ensure click and collect are conducted within SLAs (Service-level agreement)
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 Ensure customer data is properly captured in adherence to marketing team requirements
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 Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
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 Support with in-store marketing events and activations
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 Keep abreast of all brand social media activities and campaigns
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 Drive sell-throughs within the store
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 Support in-store CX initiatives
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 Provide input to what&rsquo;s working well/what&rsquo;s not working well within the store
 
 
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 What You&rsquo;ll Need To Succeed
 
 
 
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 Strong communication skills
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 Previous Experience in Retail (Fashion, jewellery, Accessories, Technology
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 2 years' experience
 
 
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 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
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Consultant Luxury Tech - Riyadh Park

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