technology manager

OSI Systems, Inc

<div>Overview:
<div>
Continental Electronics Corporation is a leading provider of RF technologies and innovative solutions with over 75 years of proven performance. CEC has experienced significant recent growth and has established itself as the go-to supplier for a diversified product line supporting a wide spectrum of markets from commercial products, military customers, to space research laboratories.</div><div></div><div><br>
The Engineering Technology Manager is a senior level individual contributor responsible for the technical management of Engineering department tools including but not limited to Computer-Aided Design (CAD) systems, GitLab, and Altium, ensuring their efficient and effective operation, and providing technical support to users. The Engineering Technology Manager is the technical expert for modeling and drawing standards and manages the Product Data Management (PDM) library.</div>
Responsibilities:
<ul><li>Implements and administers Engineering CAD and other software applications and systems</li><li>
Investigates, confirms, and develops current and new CAD operation flows for end users to increase productivity and system effectiveness</li><li>
Works closely with Engineering Management to ensure coordinated PLM software updates, useable functionality, testing and user training</li><li>
Create and maintain CAD standards, design libraries, guidelines, and templates by closely collaborating with users in engineering</li><li>
Regularly acts as Product Owner for PLM and CAD development tools</li><li>
Develops technical system documentation for current and newly implemented systems</li><li>
Participates in projects to enhance Engineering and CAD software and hardware systems by investigating, evaluating and implementing technical solutions</li><li>
Uphold the company&rsquo;s core values of Integrity, Innovation, Accountability, and Teamwork</li><li>
Demonstrate behavior consistent with the company&rsquo;s Code of Ethics and Conduct</li><li>
It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.</li><li>
Duties may be modified or assigned at any time to meet the needs of the business.</li></ul>
Qualifications:
<ul><li>Associate or Bachelor degree in Mechanical Engineering, Design, Information Systems, CAD Drafting, or a related field preferred</li><li>
8 years of experience of CAD experience in a similar role</li><li>
Knowledge of industry design and documentation standards.</li><li>
Knowledge of Computer-Aided Design (CAD) systems, GitLab, and Altium</li><li>
Expertise in advanced solid modeling (Autodesk Inventor preferred)</li><li>
Experience creating engineering drawings using feature-based CAD systems (preferably Inventor).</li><li>
Experience with drafting principles and Geometric Dimensioning &amp; Tolerancing (GD&amp;T) in accordance with ASME Y14.5</li><li>
Proficient in SQL server administration (for Vault Workgroup preferred).</li><li>
Excellent written and verbal communication skills</li><li>
Ability to work outside of core business hours as required.</li><li>
Must be able to obtain DoD Security Clearance</li><li>
Proficiency in the use of JIRA preferred</li></ul><div></div><div><b><br>
Physical Demands</b></div><div>
While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use computer; and talk or hear. The employee is occasionally required to stand. The employee must frequently lift or move objects up to 10 pounds and occasionally lift or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</div><div></div><div><b><br>
Please review our benefits here: </b><b>Life at OSI</b></div><div>
The pay range above represents annual base salary only. Final compensation will be determined based on factors such as your job level, geographic location, date of hire, experience, job-related knowledge and skills, and education in conjunction with market and business considerations.</div><div></div><div><br>
Base salary is one component of your total rewards package. You may be eligible for long-term incentives, potential discretionary bonuses, and the ability to purchase company stock at a discounted rate through the Employee Stock Purchase Program (ESPP). OSI also offers comprehensive benefits including various options for health plans, access to 401(k) retirement plan, health savings account, disability insurance, life insurance, AD&amp;D insurance, leave of absence programs and an array of voluntary benefits. In addition, paid time off is offered to be used for vacation, holidays, bereavement, and jury duty. Full-Time salaried employees are entitled to flexible time-off.</div><div></div><div><b><br>
NOTICE TO THIRD PARTY AGENCIES</b></div><div><i>
OSI Systems, Inc. and its subsidiaries (collectively &ldquo;OSI&rdquo;) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.</i></div><div></div><div><b><br>
Equal Opportunity Employer - Disability and Veteran</b></div><div></div><div><b><br>
Know Your Rights</b></div><div></div><div><br>
Poster Link:</div><div>
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf</div><div></div><div><i><br>
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.</i></div></div><p></p>

Engineering Technology Manager

Swan Global

<div>
 <p>
  <strong>
   Role Overview:
  </strong>
 </p>
 <p>
  As IT Manager, you will be the single point of accountability for all internal IT infrastructure, applications, and policies across:
 </p>
 <ul>
  <li>
   Company (holding company), and its majority-owned joint ventures.
  </li>
 </ul>
 <p>
  You will design, implement, and run a secure, scalable, Microsoft-centric IT environment that supports:
 </p>
 <ul>
  <li>
   A small but growing organisation (currently &lt;20 people)
  </li>
  <li>
   Distributed teams across Qatar and Pakistan,
  </li>
  <li>
   Rapid onboarding and scale-up as new ventures and hires are added.
  </li>
 </ul>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Microsoft Enterprise Stack (Internal)
  </strong>
 </p>
 <ul>
  <li>
   Own rollout, configuration, and ongoing management of:
  </li>
  <li>
   Microsoft 365 (Teams, SharePoint, OneDrive, Exchange, Office)
  </li>
  <li>
   Dynamics 365 (as applicable to internal operations)
  </li>
  <li>
   Azure services and identity (Entra ID / Azure AD)
  </li>
  <li>
   Standardise tools, access, and usage across Company and its ventures.
  </li>
  <li>
   Manage licensing, security baselines, and access models.
  </li>
 </ul>
 <p>
  <strong>
   IT Security, Risk &amp; Resilience
  </strong>
 </p>
 <ul>
  <li>
   Own internal cybersecurity posture and controls.
  </li>
  <li>
   Implement and manage:
  </li>
  <li>
   Identity and access management,
  </li>
  <li>
   Endpoint and device management (e.g. Intune),
  </li>
  <li>
   Data protection, backup, and recovery,
  </li>
  <li>
   Secure remote and hybrid working.
  </li>
  <li>
   Maintain disaster recovery and business continuity readiness.
  </li>
 </ul>
 <p>
  <strong>
   Infrastructure &amp; Internal Operations
  </strong>
 </p>
 <ul>
  <li>
   Manage all internal users, devices, and access (Pakistan and Qatar).
  </li>
  <li>
   Ensure stable, secure collaboration across locations.
  </li>
  <li>
   Establish lightweight but effective IT service management practices.
  </li>
  <li>
   Act as escalation point for internal IT incidents and issues.
  </li>
 </ul>
 <p>
  <strong>
   Productivity, Workflow &amp; Digital Enablement
  </strong>
 </p>
 <ul>
  <li>
   Enable modern, high-productivity ways of working using Microsoft tools.
  </li>
  <li>
   Drive adoption of collaboration, automation, and workflow optimisation.
  </li>
  <li>
   Reduce friction in day-to-day work through smart tooling and configuration.
  </li>
  <li>
   Ensure Company
   <strong>
    practices what it preaches
   </strong>
   in digital transformation.
  </li>
 </ul>
 <p>
  <strong>
   Governance &amp; Scale Readiness
  </strong>
 </p>
 <ul>
  <li>
   Define and maintain internal IT policies and documentation.
  </li>
  <li>
   Manage vendors, MSPs, and specialist partners as required.
  </li>
  <li>
   Prepare the internal IT environment for growth, audits, and due diligence.
  </li>
 </ul>
 <p>
  <strong>
   What We&rsquo;re Looking For
  </strong>
 </p>
 <p>
  <strong>
   Experience &amp; Credentials
  </strong>
 </p>
 <ul>
  <li>
   7+ years in internal IT infrastructure or IT management roles.
  </li>
  <li>
   Strong hands-on experience with the Microsoft enterprise ecosystem.
  </li>
  <li>
   Relevant Microsoft and/or security certifications.
  </li>
  <li>
   Experience supporting enterprise, regulated, or high-trust environments.
  </li>
  <li>
   Experience in energy, industrial, consulting, or technology organisations is an advantage.
  </li>
 </ul>
 <p>
  <strong>
   Personal Attributes
  </strong>
 </p>
 <ul>
  <li>
   Enterprise-grade judgement and professionalism.
  </li>
  <li>
   Security-conscious, but pragmatic and productivity-focused.
  </li>
  <li>
   Comfortable working in a small, fast-growing organisation.
  </li>
  <li>
   Structured, dependable, and calm under pressure.
  </li>
  <li>
   Passion for modern IT, workflows, and digital enablement.
  </li>
 </ul>
 <p>
 </p>
</div>


Information Technology Manager

KLIQ

<div>
 <p>
  <strong>
   About Us
  </strong>
 </p>
 <p>
  Kliq is a rapidly growing startup revolutionizing the influencer marketing space. We are building a cutting-edge platform that connects brands with the most relevant and engaging influencers, streamlining the entire campaign lifecycle. We are passionate about empowering creators, driving impactful brand campaigns, and building a thriving ecosystem for influencer marketing.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Overview
  </strong>
 </p>
 <p>
  We are seeking a dynamic and entrepreneurial
  <strong>
   Technology Manager
  </strong>
  with
  <strong>
   7+ years of professional experience
  </strong>
  to lead Kliq&rsquo;s technology and product development. In this pivotal role, you will have
  <strong>
   full ownership of the department
  </strong>
  , taking over the leadership of our existing technical team and overseeing a multi-platform ecosystem (iOS, Android, and Web) supported by a microservices-oriented architecture.
 </p>
 <p>
  As a key member of the leadership team, you will have full authority to conduct a thorough audit of our current infrastructure to identify opportunities for optimization and scaling. Beyond maintaining technical excellence, you will be responsible for spearheading our AI and Machine Learning roadmap, ensuring Kliq remains at the forefront of innovation in the creator economy.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Full Ownership &amp; Strategy:
   </strong>
   Take complete responsibility for the technical roadmap. Conduct a comprehensive assessment of the existing Web, Mobile, and Microservices infrastructure to define and execute Kliq&rsquo;s long-term technical vision.
  </li>
  <li>
   <strong>
    Architecture &amp; Scalability:
   </strong>
   Manage and optimize the current microservices architecture, ensuring high availability, security, and modularity as the platform scales.
  </li>
  <li>
   <strong>
    AI &amp; Machine Learning Integration:
   </strong>
   Lead the development and implementation of AI/ML solutions, focusing on influencer discovery algorithms, predictive analytics, and automated campaign matching.
  </li>
  <li>
   <strong>
    Platform Excellence:
   </strong>
   Oversee the development lifecycle across all touchpoints, ensuring a seamless, high-performance user experience across Web, iOS, and Android.
  </li>
  <li>
   <strong>
    Hands-on Development:
   </strong>
   Actively contribute to the development process. You should be
   <strong>
    heavily hands-on
   </strong>
   , comfortable writing and reviewing code across the backend, web frontend, and mobile stacks.
  </li>
  <li>
   <strong>
    System Integration:
   </strong>
   Lead the integration of critical third-party systems, including but not limited to Payment Gateways (payouts and billing), ERP/CRM solutions, and social media APIs.
  </li>
  <li>
   <strong>
    Team Leadership:
   </strong>
   Lead, mentor, and manage the engineering team with full authority, fostering a culture of innovation, data-driven decision-making, and rapid delivery.
  </li>
  <li>
   <strong>
    Strategic Collaboration:
   </strong>
   Partner closely with Management and other department leads to align technical and AI strategies with Kliq&rsquo;s business objectives.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Skills
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Experience:
   </strong>
   7+ years in software engineering with a proven track record in a leadership role within a high-growth startup.
  </li>
  <li>
   <strong>
    Architectural Expertise:
   </strong>
   Deep understanding of Microservices, distributed systems, and scalable cloud patterns.
  </li>
  <li>
   <strong>
    AI/ML Proficiency:
   </strong>
   Experience or strong foundational knowledge in implementing Machine Learning models (Recommendation engines, NLP, or Predictive Analytics).
  </li>
  <li>
   <strong>
    Multi-Platform Proficiency:
   </strong>
   Expertise in cross-platform mobile development (e.g., Flutter), and strong professional knowledge of native mobile development for iOS (Swift) and Android (Kotlin).
  </li>
  <li>
   <strong>
    Full-Stack &amp; Integration:
   </strong>
   <strong>
    Backend:
   </strong>
   Deep experience with Node.js, Python, or Ruby on Rails.
   <strong>
    Integrations:
   </strong>
   Experience with Payment Gateways (Stripe, Moyasar, etc.), ERP systems, and CRMs.
  </li>
  <li>
   <strong>
    Databases &amp; Infrastructure:
   </strong>
   Experience with SQL/NoSQL, containerization (Docker/Kubernetes), and cloud computing (AWS, GCP, or Azure).
  </li>
  <li>
   <strong>
    Soft Skills:
   </strong>
   Entrepreneurial mindset, exceptional problem-solving abilities, and the communication skills required to translate technical complexity into business value.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join Kliq?
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Full Ownership:
   </strong>
   This is your department to lead. You have the autonomy and authority to shape the product and the team from day one.
  </li>
  <li>
   <strong>
    Be a foundational member:
   </strong>
   This is your chance to make a significant impact and define the future of Kliq.
  </li>
  <li>
   <strong>
    Growth potential:
   </strong>
   As we scale, you will have the opportunity to grow into higher leadership roles as the team expands.
  </li>
  <li>
   <strong>
    Dynamic environment:
   </strong>
   Work in a fast-paced, exciting, and innovative industry.
  </li>
  <li>
   <strong>
    Incentivized Success:
   </strong>
   We offer a competitive package and an
   <strong>
    Employee Stock Option Plan (ESOP)
   </strong>
   to ensure you share in the company&rsquo;s long-term success.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   To Apply
  </strong>
 </p>
 <p>
  Please submit your resume and a link to your GitHub or personal projects.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Note:
  </strong>
  This is a demanding role that requires a high level of dedication, commitment, and a willingness to be hands-on to build a world-class product.
 </p>
 <p>
  <br/>
 </p>
</div>


Technology Manager / Software Engineer

Yale University

<div>
 Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!
 <br/>
 <br/>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 Reporting to the YCC Director for Quality and Education, the position is responsible for the evaluation, development and implementation of YCC Clinical Trials Office (CTO) related technology and data projects. This position will collaborate with system and application administrators across the University and Health system in support of the YCC CTO on departmental technology initiatives, process improvement, education, and communication efforts.
 <br/>
 <br/>
 The purpose of the Technology Project Manager is to lead multiple information technology (infrastructure and application) projects (projects may vary in number, size and complexity) from initiation to delivery and benefits realization with limited guidance. Accountable for providing project management leadership by developing detailed project plans through planning and managing all implementation processes including progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints while integrating vendor tasks, tracking and reviewing vendor deliverables (if applicable) into the plan. Monitors dependencies across projects (vendor tasks and tracking) and responsible for providing analysis, forecasting, and modeling, to align resource requirements within the projects.
 <br/>
 <br/>
 The Technology Project Manager is expected to become the subject matter expert for a variety of applications and platforms that support the YCC mission(s) and the respective business intelligence needs. The Technology PM manages a staff of exempt and non-exempt employees. Will manage and monitor technology needs and system requirements and provide recommendations to leadership.
 <br/>
 <br/>
 <strong>
  Required Skills And Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Professionalism, maturity, good judgment, and ability to work with confidential material.
  </li>
  <li>
   Creative, self-directed, and a self-starter with the ability to work, plan, research, and conduct projects with minimal supervision and on a flexible schedule.
  </li>
  <li>
   Previous management experience of a team. Organized, capable of handling multiple/diverse tasks and projects
   <br/>
   <br/>
  </li>
 </ul>
 simultaneously.
 <br/>
 <br/>
 <ul>
  <li>
   Superior interpersonal, oral and written communications and, the ability to work effectively with a wide variety of external and internal stakeholders.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Project management experience, which includes working in a client or patient focused environment.
  </li>
  <li>
   Experience in an oncology healthcare setting.
  </li>
  <li>
   Experience working with the Epic, Clinical Trial Management Systems, Electronic Data Capture systems, and business analytics systems.
  </li>
  <li>
   Prior experience integrating data from multiple sources to create dashboards and other visuals to inform decision-making.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Principal Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Define product vision and strategy in alignment with business objectives and stakeholder needs. 2. Develop product roadmaps and prioritize features based on user needs and strategic goals. 3. Collaborate with internal teams and external partners to create detailed product specifications. 4. Work closely with internal constituents to ensure timely product delivery. 5. Continuously evaluate product performance and implement improvements as needed. Required Education and Experience Bachelor's degree in computer science, business, or a related field and four years of relevant experience or an equivalent combination of education and experience. Required License(s) or Certification(s) Required License(s) or Certification(s): Physical Requirements Physical Requirements:
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Posting Date
  <br/>
  <br/>
 </strong>
 03/16/2026
 <br/>
 <br/>
 <strong>
  Job Category
  <br/>
  <br/>
 </strong>
 Professional
 <br/>
 <br/>
 <strong>
  Bargaining Unit
  <br/>
  <br/>
 </strong>
 NON
 <br/>
 <br/>
 <strong>
  Compensation Grade
  <br/>
  <br/>
 </strong>
 Administration &amp; Operations
 <br/>
 <br/>
 <strong>
  Compensation Grade Profile
  <br/>
  <br/>
 </strong>
 Manager; Program Leader (P5)
 <br/>
 <br/>
 <strong>
  Salary Range
  <br/>
  <br/>
 </strong>
 $68,000.00 - $120,500.00
 <br/>
 <br/>
 <strong>
  Time Type
  <br/>
  <br/>
 </strong>
 Full time
 <br/>
 <br/>
 <strong>
  Duration Type
  <br/>
  <br/>
 </strong>
 Staff
 <br/>
 <br/>
 <strong>
  Work Model
  <br/>
  <br/>
 </strong>
 Hybrid
 <br/>
 <br/>
 <strong>
  Background Check Requirements
  <br/>
  <br/>
 </strong>
 All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
 <br/>
 <br/>
 <strong>
  Health Requirements
  <br/>
  <br/>
 </strong>
 Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
 <br/>
 <br/>
 <strong>
  Posting Disclaimer
  <br/>
  <br/>
 </strong>
 Salary offers are determined by a candidate&rsquo;s qualifications, experience, skills, and education in relation to the position requirements, along with the role&rsquo;s grade profile and current internal and external market conditions.
 <br/>
 <br/>
 The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.
 <br/>
 <br/>
 The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual&rsquo;s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
 <br/>
 <br/>
 Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
 <br/>
 <br/>
 <strong>
  Note
  <br/>
  <br/>
 </strong>
 Yale University is a tobacco-free campus.
</div>


Technology Project Manager

Soleo Health

<div>Description:
<p>
Soleo Health is seeking a <b>Technology Training Manager</b> to design and deliver training programs that equip pharmacy and operational teams with the knowledge and skills needed to effectively use critical technology platforms supporting our specialty pharmacy operations. Join us in Simplifying Complex Care!</p><p><b>
Soleo Health Perks:</b></p><ul><li>
Competitive Wages
</li><li>401(k) with a Match</li><li>
Referral Bonus
</li><li>Paid Time Off</li><li>
Great Company Culture
</li><li>Annual Merit Based Increases</li><li>
Paid Parental Leave Options</li><li>
Affordable Medical, Dental, &amp; Vision Insurance Plans</li><li>
Company Paid Disability &amp; Basic Life Insurance</li><li>
HSA &amp; FSA (including dependent care) Options</li><li>
Education Assistance Program
</li></ul><p><b>The Position:</b></p><p>
The Technology Training Manager is responsible for designing, implementing, and maintaining comprehensive training programs that enable pharmacy staff, clinicians, and support teams to effectively use technology platforms critical to specialty pharmacy operations. The Technology Training Manager leads the design, development, and delivery of a comprehensive technology training program. This role establishes training standards, develops documentation and competency tools, and supports large-scale operational and technology initiatives, including implementation of a new EMR, inventory barcoding system, and other workflow-enhancing platforms.</p><p>
The individual must become highly knowledgeable in these technologies and possess exceptional communication skills to explain complex concepts clearly and engagingly. The Training Manager ensures pharmacists, technicians, patient care coordinators, and support teams have the knowledge and skills to operate confidently, compliantly, and efficiently within a specialized, highly regulated environment. <b>Responsibilities Include:</b></p><p><b>
Technology &amp; Implementation Support</b></p><ul><li>
Partner with Operations, Finance, IT, and vendor teams to create training strategies for large-scale technology deployments.</li><li>
Develop end-user materials such as e-learning modules, job aids, video walkthroughs, and workflow maps.</li><li>
Support user acceptance testing (UAT) and document system workflows.</li><li>
Lead training during implementation and go-live, including super-user programs and post-implementation support.</li></ul><p><b>
Operations &amp; Compliance Alignment</b></p><ul><li>
Collaborate with cross-functional teams to conduct competency checks and re-training for high-risk or compliance-sensitive tasks following major implementations.</li></ul><p><b>
Training Delivery &amp; Facilitation</b></p><ul><li>
Develop new hire on boarding learning materials, Collaborate with IT and HR staff to publish and track usage and compliance.</li><li>
Facilitate in-person and virtual training sessions for Soleo staff, individually or in groups.</li><li>
Conduct role-specific training on tools and programs used by individual teams.</li><li>
Develop blended learning approaches and refine training effectiveness through metrics.</li><li>
Track completion and identify performance or knowledge gaps.</li></ul><p><b>
Documentation &amp; Content Development</b></p><ul><li>
Produce SOPs, workflows, job aids, and training decks.</li><li>
Develop playbooks to guide common (routine) initiatives.</li><li>
Document current and future state workflows.</li><li>
Support change management initiatives.</li></ul><p><b>
Cross-Functional Collaboration</b></p><ul><li>
Act as a training subject matter expert during continuous improvement efforts.</li><li>
Partner with HR Talent Development to align and socialize training materials.</li><li>
Perform other duties as assigned.</li></ul><p><b>
Schedule:</b></p><ul><li>
Monday-Friday 8:30am-5pm, standard business hours</li><li>
Remote</li></ul>
Requirements:<p><br>
</p><ul><li>Bachelor&rsquo;s degree in Instructional Design, Education, Healthcare Administration, Business, Information Systems, or a related field preferred; equivalent combination of education and relevant experience may be considered.</li><li><b>Required:</b> 3&ndash;5+ years&rsquo; experience in training and instructional administration with expertise in adult learning principles.</li><li><b>Preferred:</b> Certifications in instructional design or related fields.</li><li>Experience creating training for EMRs, pharmacy systems, or other healthcare technologies.</li><li>Exceptional documentation and workflow mapping skills.</li><li>Strong facilitation and presentation skills.</li><li>Ability to manage multiple projects and adapt to evolving technology.</li><li><b>Preferred:</b> Experience with Lean, Six Sigma, Agile, or Organizational/Technology Change Management (OCM/TCM).</li><li>Familiarity with Learning Management Systems (LMS).</li></ul><p><b>
Key Competencies</b></p><ul><li>
Process-Driven Thinker</li><li>
Documentation Expert</li><li>
Change-Ready Leader</li><li>
Communicator &amp; Influencer</li></ul><p><b>
Technical Skills</b></p><ul><li>
Proficiency with Microsoft Excel, Word, and Outlook at a basic to intermediate level.</li><li>
Proficiency with diagramming and vector graphics applications (e.g., Visio) at a basic to intermediate level.</li><li>
Experience with content creation tools for training development, including:</li><li>
Document authoring tools (e.g., Microsoft Word, PowerPoint).</li><li>
Video creation and editing tools (e.g., Camtasia, Adobe Premiere, or similar).</li><li>
E-learning development platforms (e.g., Articulate, Captivate).</li><li>
Familiarity with Learning Management Systems (LMS) for hosting self-service training content and tracking usage.</li></ul><p><b>
About Us:</b> Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!</p><p></p><p><b><br>
Soleo&rsquo;s Core Values:</b></p><ul><li>
Improve patients&rsquo; lives every day</li><li>
Be passionate in everything you do</li><li>
Encourage unlimited ideas and creative thinking</li><li>
Make decisions as if you own the company</li><li>
Do the right thing</li><li>
Have fun!</li></ul><p></p><p><br>
Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.<br>
</p><p></p><p>Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.</p><p>
Keywords: Now Hiring, Hiring Now, Hiring Immediately, Immediately Hiring</p></div>

Technology Training Manager

Cleveland Public Library

<div><p><b>Description</b>
</p><p>INFORMATION TECHNOLOGY SUPPORT (ITS) MANAGER</p><p>
HOURS: Minimum of 7.5 hours per day. Must be able to work flexible and/or additional hours as mandated by library operational needs.</p><p>
Non-Bargaining Unit
</p><p>Pay Grade: 7 ($77,825 - $104,000)</p><p>
LOCATION: Lakeshore Campus</p><p></p><p><br>
EXTERNAL POSTING OPEN UNTIL 3/27/2026</p><p></p><p><br>
Cleveland Public Library strives to be the driving force behind a powerful culture of learning that will inspire Clevelanders from all walks of life to continually learn, share, and seek out new knowledge.</p><p></p><p><br>
JOB SUMMARY:
</p><p>Reporting to the Senior Director of IT, the IT Support Manager leads the Cleveland Public Library&rsquo;s multifaceted IT Support (ITS) team, ensuring the effective delivery of technology solutions to meet the needs of both staff and patrons. This includes overseeing branch technology, IoT devices, CPL-PLAY technology, and other technology-driven initiatives.</p><p></p><p><br>
The IT Support Manager is accountable for achieving customer service and support performance targets, managing the IT Support team, and optimizing IT operations and processes. Key responsibilities include fostering relationships with internal and external stakeholders, maintaining and servicing systems, software, hardware, and connectivity, and overseeing the IT onboarding and support experience to ensure seamless integration and satisfaction for all users.</p><p></p><p><br>
JOB REQUIREMENTS:</p><p></p><p><br>
Education:</p><p>
Associate Degree in Information Technology, Computer Science, Cybersecurity, or a related field is required; Bachelor&rsquo;s Degree preferred.</p><p></p><p><br>
Experience:</p><ul><li>
3-5 years&rsquo; technical leadership experience managing technical professionals.</li><li>
3-5 years&rsquo; experience as a pioneering technologist with a proven track record in technology implementations, software development and experimental education.</li><li>
Three years&rsquo; experience and expertise in three or more of the following areas:</li></ul><ul><li>
Service Desk/Help Desk troubleshooting processes and ITIL service delivery frameworks.</li><li>
Administration and management of Microsoft Azure/Entra, Microsoft 365, and Active Directory (AD), including Group Policy (GPO) configurations.</li><li>
Hands-on experience with Microsoft Windows Server 2019 or 2022, including server management and administration.</li><li>
Proficiency in Microsoft Intune and device management solutions.</li><li>
Strong skills in technical documentation development and IT project management.</li><li>
Proven ability to lead, train, and coach IT professionals, fostering team growth and performance.</li></ul><p></p><p><br>
Technical Expertise:</p><ul><li>
Proven experience with current technology practices, standards, and equipment in an operational environment.</li><li>
Demonstrated success in leading and mentoring technical professionals to achieve team objectives.</li><li>
Advanced expertise in Microsoft 365, including administration and end-user support.</li><li>
Strong collaboration skills, with the ability to work effectively across all levels of an organization.</li><li>
Familiarity with public library systems, public-sector operations, and unionized work environments is preferred.</li><li>
Commitment to delivering exceptional customer service to both internal and external stakeholders.</li><li>
Proficiency in Microsoft 365 Office products and related business systems, such as ERP platforms and HR ATS tools.</li><li>
Hands-on experience with Microsoft Azure/Entra and cloud infrastructure management.</li><li>
A proven track record of continuous technical education and professional development, including IT certifications and online learning platforms.</li></ul><p></p><p><br>
Certifications: An active CompTIA A+ certification (or equivalent certification) is required. Candidates or employees who do not possess this certification upon appointment must obtain it within six months of employment and maintain it thereafter.</p><p></p><p><br>
An active Microsoft Azure Fundamentals certification (AZ-900 or an updated equivalent if Microsoft revises the baseline certification) is also required. Candidates or employees without this certification at the time of appointment must achieve it within six months of employment and maintain it.</p><p></p><p><br>
All certifications taken must be proctored in-person. Higher-level certifications will be accepted as substitutes for the fundamental certifications listed above.</p><p></p><p><br>
OTHER DUTIES AND RESPONSIBILITIES:</p><p>
Evaluation of this position is based primarily on performance of the following essential functions, which include, but are not limited to:</p><ul><li>
 Lead and manage CPL&rsquo;s IT Support (ITS) team, ensuring effective scheduling and execution of work assignments.</li><li>
Train and mentor ITS staff on software and hardware systems, providing guidance for troubleshooting and technical support as needed.</li><li>
Serve as a Tier 2/Tier 3 escalation point for complex IT issues, while delegating Level 1 tickets to the appropriate CPL IT Support team members.</li><li>
Develop and maintain comprehensive technical and procedural documentation to support operations and projects.</li><li>
Monitor and analyze IT Support performance metrics, including IT ticket closures, customer service statistics, and KPIs, and implement continuous improvement initiatives.</li><li>
Establish and maintain a knowledge base of recurring issues and solutions, with a focus on root cause analysis.</li><li>
Apply project management methodologies to plan, coordinate, and execute IT projects for internal and external stakeholders.</li><li>
Recommend IT strategies, policies, and procedures based on organizational needs and emerging technologies.</li><li>
Oversee daily IT operations, including IT asset management and addressing hardware, software, servers, and operating system issues.</li><li>
Act as the lead administrator for Microsoft Intune, overseeing device enrollment, compliance policies, configuration profiles, application deployment, and security standards to ensure efficient and secure device management across the organization.</li><li>
Ensure the maintenance, security, and performance of networks, and propose hardware and software upgrades aligned with organizational goals.</li><li>
Continuously evaluate current processes, technologies, and vendor relationships to identify opportunities for improvement and optimization.</li><li>
Support a range of devices, including Windows 10 and 11, macOS, HP desktops and laptops, Chromebooks, iPads, and interactive boards.</li><li>
Serve as the IT asset management lead, overseeing inventory tracking, lifecycle management, and utilization.</li><li>
Facilitate proactive and effective communication with IT colleagues, CPL staff, and stakeholders via email, verbal interactions, and Microsoft Teams.</li><li>
Coach, mentor, and supervise ITS staff, prioritizing workloads, reviewing progress, and providing constructive feedback to ensure team success.</li><li>
Deliver exceptional customer service to all stakeholders, demonstrating professional, courteous, and reliable behavior.</li><li>
Promote ongoing professional development opportunities for the IT Support team to enhance skills and capabilities.</li><li>
Perform additional duties and responsibilities as required to support the organization&rsquo;s mission and technology needs.</li></ul><p></p><p><br>
To Apply; please attach a current/updated resume and CV</p><p></p><p>
EXTERNAL POSTING OPEN UNTIL 3/27/2026</p></div><p></p>

INFORMATION TECHNOLOGY SUPPORT MANAGER

Skidmore, Owings & Merrill

<div><div>At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the resources and diversity of a global firm. We value those who are passionate about excellence, innovation, integrity, inclusivity, and collaboration. Together we can achieve great things.</div><div><br>
Success at SOM Means</div><div></div><ul><li><div>
Ideas: Our highest aspirations go beyond known solutions and models. We are constantly innovating and attempting to bring new approaches, solutions and processes to our work.</div></li><li><div>
Knowledge: We are not expected to know everything, but rather to passionately pursue answers. It is vital that we listen intently and are proactive about learning, integrating new skills and deepening our knowledge.</div></li><li><div>
Deliverables: We strive for excellence in the concept, quality, and delivery of our work.</div></li><li><div>
Individual: We believe in the individual and the wealth of attributes, skills, and knowledge that a person can develop and contribute.</div></li><li><div>
Team: Our design ethos is founded on the principle of interdisciplinary integration. We foster a positive team culture in which everyone collaborates openly towards common goals. We proactively reconcile the goals and priorities of SOM and clients while fostering opportunities for design and technical excellence in alignment with the firm's ethos.</div></li><li><div>
Firm: We believe in a meritocracy of ideas. We are a collective that looks to everyone to actively contribute to the design discourse in the office.</div></li></ul><div></div><div>
Summary</div><div><br>
The IT Project Manager will lead the planning, execution, and delivery of complex software development and infrastructure projects within SOM's Office of Technology. The role focuses on building and managing technical workflows, enforcing project standards, and automating key operational tasks. The position reports to the Office of Technology Leadership and works closely with other teams and stakeholders.</div><div></div><div>
Position Responsibilities</div><ul><li><div>
Leads the end-to-end delivery of software development and infrastructure initiatives, ensuring projects are completed on time and within budget.</div></li><li><div>
Translates business requirements into technical controls and maintains project backlogs for product development.</div></li><li><div>
Manages and monitors project schedules, resource allocation, and risk mitigation strategies.</div></li><li><div>
Reviews, maintains, and creates operational and procedural documentation including; standards, architecture diagrams, runbooks, and tool configurations.</div></li><li><div>
Coordinates with infrastructure and engineering teams to ensure that secure configuration standards are applied across services.</div></li><li><div>
Implements and refines project management methodologies to optimize team efficiency.</div></li><li><div>
Contributes to defining the technical scope of projects and identifying risks in system design or operations.</div></li><li><div>
Promotes a collaborative mindset among peers and across technical teams.</div></li><li><div>
Provides reporting and metrics on the project portfolio for executive sponsors and firm leadership on a regular basis.</div></li><li><div>
Performs other duties as assigned in support of team objectives.</div></li></ul><div></div><div>
Leadership</div><ul><li><div>
In collaboration with team members, stakeholders, and leadership - contributes to a clear and consistent work plan to achieve the project budget, deliverables, and schedule.</div></li><li><div>
Actively engages with and manages stakeholders relationships - supports team members with stakeholder management.</div></li><li><div>
Actively engages in internal professional development opportunities.</div></li><li><div>
Contributes to the development of standards, policies, and procedures.</div></li><li><div>
Protects SOM from financial and legal risk.</div></li></ul><div></div><div>
Minimum Qualifications</div><ul><li><div>
7&ndash;10 years of direct project management experience in software and infrastructure projects.</div></li><li><div>
Demonstrated knowledge of the Software Development Life Cycle (SDLC) and product development processes.</div></li><li><div>
Proficient in project management tools (MS Project, Jira, Asana, Smartsheet, Linear, etc) and familiar with scripting/automation tools such as Git or Python.</div></li><li><div>
Skilled in technical documentation and standard operating procedure development.</div></li><li><div>
Clear and direct communicator, able to collaborate across technical and non-technical teams.</div></li><li><div>
Strong attention to detail and ability to work independently within defined objectives.</div></li><li><div>
Demonstrated experience with Agile and Waterfall methodologies.</div></li></ul><div></div><div>
Preferred Qualifications:</div><ul><li><div>
PMP (Project Management Professional) certification</div></li><li><div>
Experience in Architecture, Engineering, or Construction firms.</div></li><li><div>
Certified ScrumMaster (CSM) or other advanced Agile certifications</div></li><li><div>
Experience with cloud platforms (e.g., AWS, Azure, GCP) and managing cloud-native infrastructure projects</div></li><li><div>
Familiarity with information security and risk management frameworks</div></li><li><div>
Familiarity with Infrastructure-as-code and DevOps best practices</div></li><li><div>
Experience leading projects focused on data management, data warehousing, or business intelligence</div></li></ul><div></div><div>
Are you ready to join a team of creative professionals working on transformational projects around the world? Take advantage of this exciting opportunity to build a better future with SOM.</div><div></div><div>
Our Benefits:</div><div></div><div>
Health and Wellness: Medical, dental, vision, disability, and life &amp; accident insurance</div><div>
Savings: 401K matching, pre-tax spending accounts, and employee discount programs</div><div>
Work/Life Balance: Inquire about our approach to flexible schedules, paid family leave, paid vacation, backup child and elder care, and an employee assistance program</div><div>
Professional Development: Reimbursement for professional licenses, associated renewals, and exam fees as well as specialized in-house career development</div><div></div><div>
Compensation for this role is based upon experience, qualifications, location, and education and typically ranges from $145,000 to $165,000.</div><div></div><div>
Our Culture:</div><div></div><div>
Our creative, interdisciplinary teams work like small, dynamic studios, with all the resources and diversity of a global firm. Here, you&rsquo;ll collaborate with industry experts on some of the most exciting and transformative architecture, engineering, and planning projects in the world.</div><div></div><div>
We believe an inclusive environment improves our teams, our firm, and our communities and are passionate about Diversity, Equity, and Inclusion. Our <div>DEI Action Plan</div> was created to bring meaningful change to our profession, starting with our own culture and practices.</div><div></div><div>
We are proud to be an equal opportunity and affirmative action employer. <div>Visit this page</div> to learn more about SOM's employment policy as well as additional information such as a privacy notice for California residents and how to apply offline.</div><div><br>
For more about SOM: <div>www.som.com</div></div></div>

Technology Program Manager

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