technology services manager

Intermountain Health

<div><p><b>Job Description:</b></p>
As a Digital Services Manager at Intermountain Health, you&rsquo;ll be responsible for the research, planning, execution, successful delivery, and ongoing product ownership of projects and digital channel activities within your designated Digital Services program area(s). This role requires a deep understanding of IT processes, project management, product management and stakeholder engagement. The Digital Services Manager will work closely with cross-functional teams to enable digital transformation and innovation through digital solutions that align with Intermountain Health&rsquo;s strategic goals. The ideal candidate will possess strong planning skills, project management expertise, product management knowledge, and the ability to align cross-functional teams to shared goals.<p><b><i>
Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.</i></b></p><p></p><p><b><i><br>
We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Pennsylvania, Rhode Island, Vermont, and Washington.</i></b></p><p></p><p><b>
Essential Functions</b></p><ul><li>
Manage ongoing success and program maturity. Function as project lead within key program initiatives.</li><li>
Oversee the lifecycle of related digital products including identifying use cases, testing/quality assurance and deployment planning. Ensure commercial off the shelf (COTS) solutions remain close to out of box, protect scalability and minimize technical debt.</li><li>
Build relationships with your stakeholders, become an expert in their goals and needs to inform and maintain program focus.</li><li>
Facilitate change management efforts to ensure successful adoption of new technologies and processes. Execute communication and training plans to manage expectations and drive organizational change.</li><li>
Engage with stakeholders to ensure service quality. Prepare and deliver effective presentations, documentation, and communications.</li><li>
Lead cross-functional teams to map simple, lean, end-to-end workflows, automating where possible.</li><li>
Adhere with program governance, identify, document, and implement related policies and procedures to drive outcomes. Initiate corrective and preventative actions as necessary to resolve operational or service level exceptions.</li><li>
Track and report on program and related project performance using established metrics and tools.</li><li>
Lead program evaluations to improve efficiency and effectiveness leveraging methods such as ethnography, design thinking, journey maps and analysis of internal and external data.</li></ul><p></p><p><b>
Skills</b></p><ul><li>
Innovative, applies creative thinking to technological challenges. Demonstrates a strong desire to continuously learn and grow professionally.</li><li>
Deep knowledge of digital channels and consumer engagement in the digital space.</li><li>
Product management expertise, including seeking continuous feedback and planning improvements and enhancements to the digital channel and/or process.</li><li>
Demonstrated interpersonal and conflict resolution skills.</li><li>
Comfortable with ambiguity, navigating logistical obstacles, and demanding work environments.</li><li>
Demonstrated ability to develop project plans, assign project work, set priorities, and review completion of tasks and quality of deliverables.</li><li>
Able to work through iterative analyses and agile methodologies.</li><li>
Experience completing Stakeholder Analysis, skilled in identifying and engaging with all key parties who have a stake in the success or may be needed to deliver the outcome.
</li><li>Recognizes the importance of engaging subject matter experts in design and planning.</li><li>
Demonstrated experience with user adoption and training.</li><li>
Excellent leadership, communication (both written &amp; oral), and interpersonal skills.</li><li>
Strong attention to detail and organization.</li><li>
Ability to coordinate and execute tasks in a high-pressure environment with close deadlines and ever-shifting priorities.</li><li>
Experience leading design workshops, mapping processes, and establishing KPIs.</li><li>
Proven experience working collaboratively in a team-oriented environment.</li><li>
Solid knowledge of IT concepts and ability to keep pace with the latest technologies and trends.</li></ul><p></p><p><b>
Qualifications</b></p><p>
Required:</p><ul><li>
Demonstrated experience in supporting software products, leading process improvement initiatives using data and metrics experience and project management.<br>
<ul><li>Or &ndash;</li></ul></li><li>
Demonstrated experience in Information Technology, Marketing, or related field supporting digital solutions including supporting software products, leading process improvement initiatives using data and metrics experience and project management.</li></ul><p></p><p>
Preferred:</p><ul><li>
Bachelor's degree. Degree must be obtained through an accredited institution. Education is verified.</li><li>
Three years of related experience.</li><li>
Industry recognized certifications such as:<ul><li>
PMP or similar certification and experience preferred, e.g. Scrum Master.</li><li>
Salesforce Service Cloud Consultant, Experience Cloud Consultant, Einstein Discovery Consultant</li><li>
ServiceNow CSA or relevant ServiceNow program related certification(s)</li></ul></li><li>
Experience with any of the following: design thinking, person-centered-design, journey mapping, Six Sigma.</li></ul><p><b>
Physical Requirements</b></p><ul><li>
Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.</li><li>
Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.</li><li>
Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.</li></ul><p></p><p><b>
Location:</b></p>
Peaks Regional Office<p></p><p><b>
Work City:</b></p>
Broomfield<p></p><p><b>
Work State:</b></p>
Colorado<p></p><p><b>
Scheduled Weekly Hours:</b></p>
40<p></p><p>
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.</p>
$38.55 - $59.49<p></p><p>
We care about your well-being &ndash; mind, body, and spirit &ndash; which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
</p><p></p><p>Learn more about our comprehensive benefits package here.</p><p></p><p>
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</p><p></p><p>
At Intermountain Health, we use the artificial intelligence (&quot;AI&quot;) platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.</p><p></p><p>
All positions subject to close without notice.</p></div><p></p>

Digital Technology Services Manager - IT Service Management

Soleo Health

<div>Description:
<p>
Soleo Health is seeking a <b>Technology Training Manager</b> to design and deliver training programs that equip pharmacy and operational teams with the knowledge and skills needed to effectively use critical technology platforms supporting our specialty pharmacy operations. Join us in Simplifying Complex Care!</p><p><b>
Soleo Health Perks:</b></p><ul><li>
Competitive Wages
</li><li>401(k) with a Match</li><li>
Referral Bonus
</li><li>Paid Time Off</li><li>
Great Company Culture
</li><li>Annual Merit Based Increases</li><li>
Paid Parental Leave Options</li><li>
Affordable Medical, Dental, &amp; Vision Insurance Plans</li><li>
Company Paid Disability &amp; Basic Life Insurance</li><li>
HSA &amp; FSA (including dependent care) Options</li><li>
Education Assistance Program
</li></ul><p><b>The Position:</b></p><p>
The Technology Training Manager is responsible for designing, implementing, and maintaining comprehensive training programs that enable pharmacy staff, clinicians, and support teams to effectively use technology platforms critical to specialty pharmacy operations. The Technology Training Manager leads the design, development, and delivery of a comprehensive technology training program. This role establishes training standards, develops documentation and competency tools, and supports large-scale operational and technology initiatives, including implementation of a new EMR, inventory barcoding system, and other workflow-enhancing platforms.</p><p>
The individual must become highly knowledgeable in these technologies and possess exceptional communication skills to explain complex concepts clearly and engagingly. The Training Manager ensures pharmacists, technicians, patient care coordinators, and support teams have the knowledge and skills to operate confidently, compliantly, and efficiently within a specialized, highly regulated environment. <b>Responsibilities Include:</b></p><p><b>
Technology &amp; Implementation Support</b></p><ul><li>
Partner with Operations, Finance, IT, and vendor teams to create training strategies for large-scale technology deployments.</li><li>
Develop end-user materials such as e-learning modules, job aids, video walkthroughs, and workflow maps.</li><li>
Support user acceptance testing (UAT) and document system workflows.</li><li>
Lead training during implementation and go-live, including super-user programs and post-implementation support.</li></ul><p><b>
Operations &amp; Compliance Alignment</b></p><ul><li>
Collaborate with cross-functional teams to conduct competency checks and re-training for high-risk or compliance-sensitive tasks following major implementations.</li></ul><p><b>
Training Delivery &amp; Facilitation</b></p><ul><li>
Develop new hire on boarding learning materials, Collaborate with IT and HR staff to publish and track usage and compliance.</li><li>
Facilitate in-person and virtual training sessions for Soleo staff, individually or in groups.</li><li>
Conduct role-specific training on tools and programs used by individual teams.</li><li>
Develop blended learning approaches and refine training effectiveness through metrics.</li><li>
Track completion and identify performance or knowledge gaps.</li></ul><p><b>
Documentation &amp; Content Development</b></p><ul><li>
Produce SOPs, workflows, job aids, and training decks.</li><li>
Develop playbooks to guide common (routine) initiatives.</li><li>
Document current and future state workflows.</li><li>
Support change management initiatives.</li></ul><p><b>
Cross-Functional Collaboration</b></p><ul><li>
Act as a training subject matter expert during continuous improvement efforts.</li><li>
Partner with HR Talent Development to align and socialize training materials.</li><li>
Perform other duties as assigned.</li></ul><p><b>
Schedule:</b></p><ul><li>
Monday-Friday 8:30am-5pm, standard business hours</li><li>
Remote</li></ul>
Requirements:<p><br>
</p><ul><li>Bachelor&rsquo;s degree in Instructional Design, Education, Healthcare Administration, Business, Information Systems, or a related field preferred; equivalent combination of education and relevant experience may be considered.</li><li><b>Required:</b> 3&ndash;5+ years&rsquo; experience in training and instructional administration with expertise in adult learning principles.</li><li><b>Preferred:</b> Certifications in instructional design or related fields.</li><li>Experience creating training for EMRs, pharmacy systems, or other healthcare technologies.</li><li>Exceptional documentation and workflow mapping skills.</li><li>Strong facilitation and presentation skills.</li><li>Ability to manage multiple projects and adapt to evolving technology.</li><li><b>Preferred:</b> Experience with Lean, Six Sigma, Agile, or Organizational/Technology Change Management (OCM/TCM).</li><li>Familiarity with Learning Management Systems (LMS).</li></ul><p><b>
Key Competencies</b></p><ul><li>
Process-Driven Thinker</li><li>
Documentation Expert</li><li>
Change-Ready Leader</li><li>
Communicator &amp; Influencer</li></ul><p><b>
Technical Skills</b></p><ul><li>
Proficiency with Microsoft Excel, Word, and Outlook at a basic to intermediate level.</li><li>
Proficiency with diagramming and vector graphics applications (e.g., Visio) at a basic to intermediate level.</li><li>
Experience with content creation tools for training development, including:</li><li>
Document authoring tools (e.g., Microsoft Word, PowerPoint).</li><li>
Video creation and editing tools (e.g., Camtasia, Adobe Premiere, or similar).</li><li>
E-learning development platforms (e.g., Articulate, Captivate).</li><li>
Familiarity with Learning Management Systems (LMS) for hosting self-service training content and tracking usage.</li></ul><p><b>
About Us:</b> Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!</p><p></p><p><b><br>
Soleo&rsquo;s Core Values:</b></p><ul><li>
Improve patients&rsquo; lives every day</li><li>
Be passionate in everything you do</li><li>
Encourage unlimited ideas and creative thinking</li><li>
Make decisions as if you own the company</li><li>
Do the right thing</li><li>
Have fun!</li></ul><p></p><p><br>
Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.<br>
</p><p></p><p>Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.</p><p>
Keywords: Now Hiring, Hiring Now, Hiring Immediately, Immediately Hiring</p></div>

Technology Training Manager

General Dynamics Information Technology

<p></p><div><div><div><p>Your Impact</p><p>
Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being and support of U.S. citizens.</p><p>
Job Description</p><div><p>
Join GDIT to support the Department of Veterans Affairs (VA) through our Network, Engineering, Design, Implementation, and Infrastructure Support (NEDIIS) program. As a Transition Manager &ndash; Telecom / IT Services, you will deliver secure, scalable IT and telecom capabilities across VA&rsquo;s enterprise. This role supports the VA Office of Information Technology (OIT), enabling adaptable, reliable, and mission‑critical services for veterans nationwide.</p><p></p><p>
HOW THE TRANSITION MANAGER &ndash; TELECOM / IT SERVICES WILL MAKE AN IMPACT:</p><ul><li><p>
Lead end to end transition of telecom/IT services, systems, and projects from design/implementation teams into operational environments with minimal disruption.</p></li><li><p>
Manage transition strategies, scope, timelines, milestones, and resource plans for all telecom/IT service transitions.</p></li><li><p>
Coordinate across infrastructure, network engineering, operations, and service teams to ensure quality, timely delivery of designs and operational readiness.</p></li><li><p>
Oversee documentation, training, operational procedures, and handoff to NOC/service operations.</p></li><li><p>
Identify, evaluate, and architect best of breed technologies aligned with VA standards and enterprise architecture.</p></li><li><p>
Work directly with customers and stakeholders to gather requirements, deliver solutions, and support incremental revenue opportunities.</p></li><li><p>
Support TIC gateway design, configuration, implementation, technical refresh activities, and configuration reviews.</p></li><li><p>
Provide Tier IV escalation support for telecom and IT operational issues.</p></li><li><p>
Ensure compliance with applicable frameworks, including NIST SP 800 53/RMF, Zero Trust/TIC 3.0, FedRAMP, and ATO sustainment.</p></li><li><p>
Lead work in multi vendor/SIAM environments, coordinating cross domain changes and incident &ldquo;swarming.&rdquo;</p></li></ul><p></p><p>
WHAT YOU&rsquo;LL NEED TO SUCCEED:<br>
Education: Bachelor&rsquo;s degree in Telecommunications, IT, Engineering, or Computer Science; four additional years of experience may be substituted for a degree.</p><p></p><p>
Required Experience:</p><ul><li><p>
5+ years of experience (10+ years desired) in telecom or IT operations delivering enterprise voice, video, data, and messaging services.</p></li><li><p>
Previous experience supporting large-scale U.S. government agencies / customers</p></li><li><p>
Must be willing and able to support 24&times;7&times;365 operations and incident bridge participation.</p></li><li><p>
Have hands on experience with TIC 3.0, gateway security, IPS/IDS, and DNS filtering.</p></li><li><p>
Lead SD WAN migration, WAN provisioning, and telecom circuit transitions.</p></li><li><p>
Manage BPE/S2S VPN transitions and external partner connectivity.</p></li><li><p>
Produce required transition reports, SOP updates, and readiness documentation.</p></li><li><p>
Meet Tier 2 Tier 4 background investigation requirements and hold ITIL + CCNA/CCNP level expertise.</p></li><li><p>
Proven experience (5+ years preferred) managing service transitions within enterprise Telecom/IT environments.</p></li><li><p>
Extensive experience (5&ndash;10+ years) in hybrid cloud/on prem telecommunications architecture and engineering with hands on delivery.</p></li><li><p>
Three or more years supporting regulated or federal telecommunications environments.</p></li><li><p>
Strong understanding of telecom/IT infrastructures, systems, and service delivery models.</p></li><li><p>
Experience applying ITIL service management practices.</p></li><li><p>
Demonstrated experience transitioning new telecom services into operations successfully.</p></li><li><p>
Demonstrated experience managing the transition from project delivery into NOC/service operations.</p></li><li><p>
Extensive experience (5&ndash;10+ years) with network monitoring tools (SolarWinds, Splunk, DataDog, Wireshark, AppDynamics).</p></li><li><p>
Experience working with NIST SP 800 53/RMF, Zero Trust/TIC 3.0, FedRAMP, ATO sustainment, and compliance/audit support.</p></li><li><p>
Experience leading in multi vendor/SIAM environments with shared KPIs and coordinated incident response.</p></li><li><p>
Proven experience (5+ years preferred) managing service transitions within enterprise Telecom/IT environments.</p></li><li><p>
Extensive experience (5&ndash;10+ years) in hybrid cloud/on prem telecommunications architecture and engineering with hands on delivery.</p></li><li><p>
Three or more years supporting regulated or federal telecommunications environments.</p></li><li><p>
Strong understanding of telecom/IT infrastructures, systems, and service delivery models.</p></li><li><p>
Experience applying ITIL frameworks and service management methodologies.</p></li><li><p>
Demonstrated experience transitioning new telecom services into operational support teams.</p></li><li><p>
Demonstrated experience managing the transition from project delivery into NOC/service operations.</p></li><li><p>
Extensive experience (5&ndash;10+ years) with network monitoring tools such as SolarWinds, Splunk, DataDog, Wireshark, and AppDynamics.</p></li><li><p>
Experience working with NIST SP 800 53/RMF, Zero Trust/TIC 3.0, FedRAMP, and ATO sustainment, including successful audit and compliance support.</p></li><li><p>
Experience leading in multi vendor/SIAM environments with shared KPIs and cross domain change coordination.</p></li></ul><p></p><p>
Technical Skills:</p><ul><li><p>
Telecom/Network Infrastructure: WAN/LAN, MPLS, SD WAN, fiber/broadband, NOC operations</p></li><li><p>
Cloud Platforms: AWS and Azure (GCP/OCI a plus); IAM/Entra ID, Organizations, Control Tower/Landing Zones, Transit Gateway/vWAN, PrivateLink/Endpoints, Key Management, security and monitoring services</p></li><li><p>
Networking &amp; Identity: VPC/VNet, hub and spoke, SD WAN integration, DNS, NAT, firewalls, service mesh, SSO (SAML/OIDC), PIV/FIDO2, JIT/PIM/PAM</p></li><li><p>
Security &amp; Compliance aligned to federal standards</p></li><li><p>
Cost &amp; Performance (FinOps fundamentals): commitment planning, autoscaling, right sizing, storage tiering, and performance tuning</p></li></ul><p></p><p>
Skills and Abilities:</p><ul><li><p>
Collaborate across internal teams and customer groups to develop strategy and guide implementation.</p></li><li><p>
Build strong technical relationships with leaders and technology partners.</p></li><li><p>
Communicate project status, technical trends, and impacts effectively.</p></li><li><p>
Research emerging technologies, run pilots, evaluate vendors, and develop business cases.</p></li><li><p>
Support escalations, assess technical issues, and recommend solutions.</p></li><li><p>
Mentor and train staff on processes, technology, and soft skills.</p></li><li><p>
Develop test plans, project timelines, and functional requirements.</p></li><li><p>
Contribute to budgeting and assess financial implications of technology decisions.</p></li><li><p>
Stay current on infrastructure technologies and industry trends.</p></li><li><p>
Guide evaluation, selection, and deployment of new technology solutions.</p></li></ul><p></p><p>
Desired Certifications:</p><ul><li><p>
PMP</p></li><li><p>
ITIL Foundation / ITIL 4 Foundation</p></li><li><p>
SAFe Agilist</p></li><li><p>
Certified Scrum Master</p></li><li><p>
CCNA / CCNP</p></li><li><p>
AWS Solutions Architect &ndash; Professional</p></li><li><p>
Microsoft Azure Solutions Architect Expert</p></li></ul><p></p><p>
Location: Hybrid, based out of Martinsburg, WV or other VA offices in other locations.<br>
Visa Sponsorship: Will Not Be Provided For This Position<br>
Security Clearance: Must be able to obtain a Public Trust Clearance</p><p></p><p>
GDIT IS YOUR PLACE:</p><ul><li><p>
At GDIT, the mission is our purpose, and our people are at the center of everything we do.</p></li><li><p>
Growth: AI-powered career tool that identifies career steps and learning opportunities</p></li><li><p>
Support: An internal mobility team focused on helping you achieve your career goals</p></li><li><p>
Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off</p></li><li><p>
Community: Award-winning culture of innovation and a military-friendly workplace</p></li></ul><p></p><p>
OWN YOUR OPPORTUNITY:<br>
Explore an enterprise IT career at GDIT and grow alongside colleagues committed to driving operations forward.</p>
</div></div><div><div><div><p>Work Requirements</p></div></div><div></div><div><div>
Years of Experience<div>
10 + years of related experience</div><ul><li>may vary based on technical training, certification(s), <i>or</i> degree</li></ul></div><div></div><div>
Certification</div><p></p><div>
Travel Required<div>
Less than 10%</div></div></div></div></div><div><p>
Salary and Benefit Information</p><div>
The likely salary range for this position is $114,750 - $155,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.<br>
View information about benefits and our total rewards program.</div><p>
About Our Work</p><div>
We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.</div><div>
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</div><div><i>
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</i></div></div></div>

Telecom / IT Services Transition Manager

Grant Thornton

<div><p>As a Technology Strategy Manager, you&rsquo;ll perform advisory and implementation services to address business needs throughout client organizations for the Transformation Practice &ndash; all with the resources, environment, and support to help you excel.
<br>
<br>
From day one, you&rsquo;ll be empowered by the greater Transformation team to help clients make the moves that will help them achieve their vision and help you achieve more, confidently.
</p><p><b>Your day-to-day may include:
</b></p><ul><li>Possess a working knowledge of how a commercial or large non-profit organization functions from an organizational, operating model, process, and technology perspective
</li><li>Continually strive to develop professionally, staying up to date on technology trends and solutions in the marketplace to address the issues companies and large non-profits face
</li><li>Assist practice leaders and business development executives with proposal development and presentations. Identify, quantify, and scope new opportunities for GT on existing engagements
</li><li>Lead teams performing strategic assessments of client technology environments against best practices and widely accepted maturity model frameworks
</li><li>Develop thoughtful, value add recommendations and roadmaps that meet client needs
</li><li>Lead teams performing application package selection, solution design, and implementation planning engagements for mid to large sized public and private organizations
</li><li>Lead teams in the assessment of technology organizations; the alignment of capabilities to enterprise strategy, cost structure, and operating model. Develop deep and relevant recommendations and roadmaps for implementation
</li><li>Utilize first principles thinking, customizing create frameworks and methodologies to solve challenging problems
</li><li>Analyze complex quantitative / qualitative data and synthesize output
</li><li>Communicate effectively in an organized and knowledgeable manner to senior audiences, able to deliver difficult messages with persuasiveness and sensitivity
</li><li>Drive the development of business cases (financial, quantitative, and qualitative) to support strategic business initiatives, process improvement initiatives, or IT transformations
</li><li>Build and analyze financial models and complex budgets
</li><li>Coach and develop team members
</li><li>Demonstrate executive presence
</li><li>Contribute to the development of various service offerings and practice thought leadership
</li>Other duties as assigned<br>
<li>
</li></ul><p></p><p><b>You have the following technical skills and qualifications:
</b></p><ul><li>Bachelor's degree in Technology, Computer Science, or related field required. MBA or MIS preferred
</li><li>Minimum 5 years of related work experience in Strategy Consulting, servicing Technology related engagements preferred
</li><li>Excellent business writing and communication skills
</li><li>Experience in the assessment of IT organizations &ndash; capability to strategy alignment, cost structure, and operating model
</li><li>Experience in package selection, implementation planning and application architecture model development
</li><li>Experience with strategic IT assessment, enterprise cloud assessments and roadmap development
</li><li>Can travel as needed. Expected travel is up to 40%
</li><li>Consistent with the firm&rsquo;s hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site</li></ul></div>

AI, Data & Tech - Technology Strategy Manager

Kids in Need of Defense

<div><div><b>About KIND</b></div><div></div><div><br>
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child&rsquo;s rights and well-being are protected throughout their journey to safety.</div><div>
</div><div>
Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.</div><div></div><div><b><br>
Position Summary</b></div>
<div></div>
<div>KIND seeks a Technology Operations and Compliance Manager to oversee the operational and strategic management of KIND&rsquo;s IT environment, serving as a key partner to leadership across a 400+ person international organization. This role will have hands-on technical oversight of infrastructure, security, and compliance programs and requires significant project management capability. Acting as a cross-functional bridge between Technology and Office Operations, the position ensures systems are secure, scalable, and aligned with organizational goals. The ideal candidate brings broad technical experience, demonstrated adaptability, and the ability to manage complex initiatives while guiding cybersecurity response and continuous operational improvement.</div>
<div>This opportunity is ideal for a mid-career IT professional with approximately five or more years of diverse experience who thrives as a flexible generalist and can pivot across complex, cross-functional technology initiatives.</div>
<div>This is a remote position based from any location in the U.S.
</div>
<div></div><div>This position is contingent upon continued funding.</div>
<h3 class="jobSectionHeader"><b>Essentia Functions</b></h3><ul>
<li>Assumes ownership of both the day-to-day management and strategic advancement of KIND&rsquo;s IT Operations across a 400+ person, multi-site international organization.</li>
<li>Provides end-to-end leadership of complex technology initiatives, combining structured project management practices with hands-on technical execution to ensure successful delivery across diverse IT domains.</li>
<li>Manages cybersecurity operations &amp; annual security trainings, serving as primary internal lead on security incidents.</li>
<li>Oversees technology compliance and governance functions utilizing Microsoft Purview, recommending and implementing configuration in partnership with internal stakeholders.</li>
<li>Partners closely with the Director of IT Operations to design and implement technology solutions that enhance organizational effectiveness and support client services.</li>
<li>Collaborates cross-functionally with Office Operations to provide strategic context &amp; guidance on how technology enables operational success and organizational goals.</li>
<li>Oversees endpoint and device management across the organization&rsquo;s technology environment, including computers, mobile devices, networking, and conferencing equipment.</li>
<li>Identifies, configures, and maintains cloud infrastructure solutions including IaaS, PaaS, and SaaS solutions to support performance, security, and operational efficiency.</li>
<li>Leads and mentors Associate level employees.</li>
<li>Evaluates emerging technologies and industry trends, making informed recommendations to strengthen KIND&rsquo;s IT operations and security posture.</li>
<li>Operates as a broad-based IT generalist across the Technology Team, flexing across infrastructure, security, and enterprise systems initiatives as organizational priorities evolve.</li>
<li>Develops and maintain documentation, operational standards, and procedures to promote consistency and resilience across the IT environment.</li>
<li>Performs additional duties as assigned in support of KIND&rsquo;s technology strategy.</li>
</ul>
<div></div><h3 class="jobSectionHeader"><b>Qualifications and Requirements</b></h3><ul>
<li>Undergraduate degree in Information Technology, Computer Science, or related field preferred, or equivalent experience.</li>
<li>Minimum of five (5) years of progressive experience across multiple IT domains or similar experience, demonstrating breadth of knowledge rather than deep specialization in a single area.</li>
<li>Proven ability to lead and execute complex technical initiatives from planning through implementation, applying strong project management practices.</li>
<li>Experience overseeing or coordinating cybersecurity and compliance activities, including collaboration with internal teams and third-party vendors during incident response.</li>
<li>Strong working knowledge of endpoint management, cloud infrastructure (IaaS, PaaS, SaaS), and enterprise productivity environments.</li>
<li>Familiarity with Microsoft 365, Microsoft Purview and the Azure ecosystems, including security and compliance capabilities.</li>
<li>Experience supporting technology operations within a mid-sized (400+ employee), multi-site, or international organization.</li>
<li>Strong analytical, problem-solving, and communication skills, with the ability to collaborate effectively across technical and operational teams.</li>
<li>Ability to work independently in a remote environment and travel periodically as needed.</li>
<li>Experience in nonprofit, mission-driven, or service-oriented organizations.</li>
<li>Experience supporting legal aid organizations or law firms across diverse technology platforms</li>
<li>Relevant certifications in project management, cloud infrastructure, or security.</li>
<li>Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.</li>
<li>Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.</li>
<li>Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.</li>
<li>Committed to practicing and supporting wellbeing and a work-home life balance.</li>
<li>Experience working and communicating in a remote environment preferred but not required.</li>
</ul><div><b>Our Benefits</b></div><div>
</div><ul><li>Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision.</li><li>Pre-tax flexible spending account (FSA) for both medical and dependent care.
</li><li>Pre-tax transit and parking spending account.
</li><li>Employer-paid life insurance and accidental death and dismemberment insurance.
</li><li>Employer-paid short and long-term disability insurance.
</li></ul><div>
</div><div>For a complete list of benefits, please click here.</div><div>
</div><div><b>
Our Focus on Wellness</b></div><div>
</div><div>
KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.</div><div>
For more information regarding our Wellness initiatives please visit this link.<br>
</div><div></div><br>
<div><b>Application Instructions</b></div><div></div><div><br>
To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.</div><div><i>
</i></div><div><b><i>
Disclaimer:</i></b><i> KIND is committed to an ethical recruitment and hiring process and maintains a firm &ldquo;no fees&rdquo; recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website: </i><i>https://supportkind.org/join-the-team/kind-employment-practices/</i><i>.</i></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Technology Operations and Compliance Manager

Kroger

<div>Utilize category specific expertise to work with business stakeholders to determine category strategy, optimize supplier base, conduct sourcing events, negotiate and support contract execution. Achieve savings targets and reducing spend while working with business stakeholders to meet business needs. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.<p>
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.</p><p>
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!</p><p><b>
What you'll receive from us:
</b></p><p><b>The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:<br>
</b><br>
</p><ul><li>A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
</li><li>Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
</li><li>Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
</li><li>Valuable associate discounts on purchases, including food, travel, technology and so much more.
</li><li>Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
</li><li>Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
</li></ul><b>For more information about benefits and eligibility, please visit </b><b>our Benefits Page </b><b>! </b>Minimum
<br>
<ul><li>Bachelor's degree in Business, Finance, Supply Chain, Manufacturing, Retail, CPG, or related disciplines</li>
<li>5 years' experience within the pertinent category</li>
<li>Ability to build impactful relationship with internal clients, key influencers to effectively execute the work</li>
<li>Advanced Microsoft Office skills (Word, Excel, PowerPoint, Outlook, Vizio)</li>
<li>Oral and written communication skills to formulate strategies in a complex business environment</li>
</ul><p>Desired<br>
<br>
</p><ul><li>MBA or Master's degree
</li><li>CPM/CPSM, CSCP or equivalent certification
</li><li>5 years' experience in Supply Chain or Procurement</li>
<li>3 years of leading a sourcing team</li>
</ul><ul><li>Category Management</li>
<li>Support the senior manager in defining and reviewing procurement strategy and project pipeline</li>
<li>Perform periodic financial reviews to assess category financial performance with the senior manager</li>
<li>Identify potential suppliers to extend payment terms, improve cash conversion cycle, and enhance gross margin</li>
<li>Implement supplier finance and discount programs with a focus on cash flow, interest payable, and working capital</li>
</ul><p></p><ul><li>Strategic Sourcing</li>
<li>Coordinate sourcing activities and manage analysts to achieve category goals</li>
<li>Coordinate sourcing strategy review and ensure that strategy documents are updated</li>
<li>Support the creation, execution, and communication of category management strategy for pertinent category</li>
<li>Drive internal compliance with policies, procedures, strategies, and guidelines on an ongoing basis</li>
</ul><p></p><ul><li>Contract Management</li>
<li>Negotiate and execute highly complex and visible contracts with suppliers</li>
<li>Coordinate identified improvement opportunities, risk/mitigation strategies and develop action plans</li>
</ul><p></p><ul><li>Supplier Relationship Management</li>
<li>Lead execution of SRM activities to create value, drive continuous improvement, and realize savings</li>
<li>Lead business relationships with suppliers, foster long-term involvement and creating value</li>
<li>Oversee supplier qualification with support of the business and develop a transition plan and execution of supply agreement</li>
</ul><p></p><ul><li>Procurement Process</li>
<li>Develop, deepen and maintain trusted and collaborative relationships with business partners to ensure the organization is seen as a valued partner and is involved in business decisions</li>
<li>Oversee procurement process metrics, insights and proposed actions to define implementation plan</li>
<li>Maintain knowledge of other initiatives in Kroger that may affect the category performance</li>
</ul><p></p><ul><li>Talent Management</li>
<li>Supervise and coach direct reports in the performance of their duties: complete performance reviews and provide feedback to direct reports</li>
<li>Create an effective work environment by developing a common vision, communicating of clear objectives, fostering teamwork, recognizing performance, providing on the job coaching</li>
<li>Must be able to perform the essential functions of this position with or without reasonable accommodation</li></ul></div>

Technology Category Management Manager, Data Processing & Data Servicing

Novaspect

<div>Description:
<p>
Novaspect, Inc., an Emerson Impact Partner, the global leader of automation systems and solutions, is currently offering an opportunity for an Operational Technology Group Manager to join our team.</p><p><b>
Operational Technology Group Manager Essential Duties and Responsibilities:</b></p><ul><li>
Supervise and support Operational Technology personnel, ensuring efficient scheduling, task completion, and quality service delivery.</li><li>
Serve as the primary point of contact for Operational Technology personnel, providing guidance, mentorship, and performance feedback.</li><li>
Act as the point of contact of escalation for OT project execution or technology-related concerns, resolving issues promptly and effectively.</li><li>
Take ownership of OT project challenges, collaborating with internal teams and stakeholders to drive resolution.</li><li>
Assist in developing and implementing standard operating procedures to improve efficiency and service quality.</li><li>
Align team efforts with company objectives.</li><li>
Monitor team performance metrics, identify areas for improvement, and coordinate appropriate training and development efforts.</li><li>
Communicate effectively with customers, addressing concerns and ensuring satisfaction with service execution.</li><li>
Resource planning, including workforce utilization and equipment needs.</li><li>
Create processes/procedures to allow the Operational Technology services team to effectively support our installed base customers.</li><li>
Support new lifecycle service rollouts and initiatives.</li><li>
Ensure adherence to safety protocols and company policies.</li><li>
Support services and product sales and marketing efforts.</li><li>
Support Systems Solutions business unit planning process.</li><li>
Collaborate with sales management and other business units.</li></ul><p><b>
Competencies:</b></p><p><b>
Communication</b></p><ul><li>
Communicates clearly and concisely in routine and complex situations.</li><li>
Tailors communication style to audience and context; facilitates discussions and encourages feedback.</li><li>
Manages difficult or crucial conversations professionally.</li></ul><p><b>
Decision Making</b></p><ul><li>
Makes sound, timely decisions in both routine and moderately complex scenarios.</li><li>
Balances multiple viewpoints and considers longer-term impacts when solving problems.</li></ul><p><b>
Directing Work</b></p><ul><li>
Prioritizes and delegates work effectively to meet team objectives.</li><li>
Balances workload, monitors progress and ensures resources are used efficiently.</li></ul><p><b>
Developing &amp; Optimizing Talent</b></p><ul><li>
Provides coaching, mentorship, and performance feedback to team members.</li><li>
Implements effective talent development programs to enhance individual and team performance.</li><li>
Supports recruiting, onboarding, training, and performance management.</li></ul><p><b>
Motivating &amp; Inspiring</b></p><ul><li>
Shares organizational vision and goals to motivate team members.</li><li>
Creates a positive, inclusive, and accountable team environment.</li><li>
Encourage contributions and recognize achievements.</li></ul><p><b>
Strategic Planning &amp; Alignment</b></p><ul><li>
Understands and aligns team objectives with organizational strategy.</li><li>
Participates in strategic planning discussions and contributes to departmental goals.</li></ul><p><b>
Customer Focus &amp; Informing</b></p><ul><li>
Communicate effectively with customers, peers, and employees.</li><li>
Ensure concerns are addressed quickly and service delivery meets expectations.</li></ul><p><b>
Planning, Organizing &amp; Resource Management</b></p><ul><li>
Plans and organizes work to ensure efficient operations and project execution.</li><li>
Assists in budgeting and forecasting; tracks expenses and manages resources responsibly.</li><li>
Monitors and controls resources to achieve operational efficiency.</li></ul><p><b>
Learning Agility &amp; Developing Capability</b></p><ul><li>
Demonstrates adaptability, continuous learning, and openness to new approaches.</li><li>
Supports development of both personal capability and overall organizational capability.</li></ul><p><b>
Achieving Results</b></p><ul><li>
Drives team performance to achieve defined goals and quality standards.</li><li>
Maintains accountability for meeting deadlines, deliverables, and service expectations.</li></ul>
Requirements:
<p><b>
Operational Technology Group Manager Education and Experience Qualifications:</b></p><ul><li>
B.S. Degree in Engineering or equivalent desired.</li><li>
10+ years in an engineering field desired.</li><li>
5+ years of engineering group management or project management experience a plus.</li><li>
Excellent interpersonal and verbal communication skills and proven ability to lead a team of highly skilled individuals.</li></ul><p><b>
Cultural:</b></p><ul><li>
Views change as an opportunity.</li><li>
This position will involve working with many teammates and service providers to improve the success and sustainability of our diverse customer base.</li><li>
Believes in the value of teamwork, both internal and external, as the driver for success.</li><li>
Remote work on a part-time basis is available following an initial six-month orientation.</li></ul><p><b>
Operational Technology Group Manager Physical Requirements:</b></p><ul><li>
Ability to lift up to 30lbs (i.e., Workstation Monitors and Laptop Computers).</li><li>
Ability to work extended hours on a computer.</li><li>
Ability to work in a loud industrial environment.</li></ul><p><b>
Operational Technology Group Manager Pay:</b></p><ul><li>
Salary Range: $125K - $140K</li><li>
Potential Bonus: 10%</li><li>
The final offer will be based on several factors, including, but not limited to the candidate&rsquo;s depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in the position.</li></ul><p><b>
Operational Technology Group Manager Benefits</b><b>:</b></p><p>
Recognized with a Top Employee Benefit Plan Award, below you will find our outstanding total rewards package when you join our team including:</p><ul><li>
Generous paid time off; starting at 15 vacation days, 10 holidays, and 10 days of Personal, Sick, &amp; Safety Time (PSST0</li><li>
401K with 6% company match</li><li>
Employee Stock Ownership Program (ESOP)</li><li>
Excellent health &amp; wellness benefits</li><li>
Student debt &amp; tuition reimbursement</li><li>
Referral bonus</li></ul><p><b>
Operational Technology Group Manager Schedule:</b> Monday - Friday: 7:30am - 4:30pm, or 8:00am - 5:00pm</p><p><b>
Operational Technology Group Manager Location:</b> Chanhassen, MN</p><p><b>
Who We Are:</b></p><p>
Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer&rsquo;s performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent, and ensure we deliver local services with proven technologies.</p></div>

Operational Technology Group Manager

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