technology services manager

ISTech USA LLC

<p><b>Job Vacancy: Technology Finance Manager</b></p><p><b>Location:</b> Mesaieed Industrial City, Warehouse 112, Mesaieed, Qatar</p><p><b>Company:</b> ISTech USA LLC</p><p><b>Overview</b></p><p>ISTech USA LLC is seeking a rigorous and commercially-minded Technology Finance Manager to oversee the fiscal operations of our industrial technology hub in Mesaieed. This role is designed for a professional who thrives at the intersection of large-scale logistics, industrial tech infrastructure, and high-level financial strategy. You will be responsible for ensuring that our technological investments translate into measurable operational efficiency and long-term profitability.</p><p><b>Core Responsibilities</b></p><ul><li><b>Operational Budgeting:</b> Lead the annual budgeting and monthly forecasting processes for the Mesaieed facility, focusing on tech-stack maintenance and industrial hardware depreciation.</li><li><b>Cost-Benefit Analysis:</b> Evaluate the ROI of new technology implementations within the warehouse and logistics framework.</li><li><b>Inventory &amp; Asset Management:</b> Oversee the financial tracking of high-value technological assets and warehouse equipment stored and utilized on-site.</li><li><b>Vendor &amp; Contract Management:</b> Negotiate and manage financial terms with technology providers and local contractors to ensure cost-efficiency.</li><li><b>Compliance &amp; Audit:</b> Maintain strict adherence to Qatari financial regulations and corporate ISTech USA standards, ensuring all site-specific records are audit-ready.</li></ul><p><b>Candidate Profile</b></p><ul><li><b>Professional Background:</b> 7+ years of experience in finance management, ideally within the industrial, logistics, or technology sectors.</li><li><b>Financial Expertise:</b> Proven track record in managing complex budgets, CAPEX/OPEX analysis, and financial modeling.</li><li><b>Technical Integration:</b> Ability to utilize advanced ERP systems and data management tools to streamline financial reporting.</li><li><b>Communication:</b> Exceptional English communication skills, capable of presenting complex financial data to both local site management and international stakeholders.</li><li><b>Logistics Acumen:</b> Familiarity with the financial nuances of operating within an industrial city or special economic zone.</li></ul><p>Pay: QAR35,000.00 per month</p><p>Work Location: In person</p>

Technology Finance Manager

Yousuf Adil (Chartered Accountants)

<p><b>Job Summary</b></p><p>Yousuf Adil Chartered Accountants is looking for the position of &ldquo;Manager - Technology &amp; Cyber Risk Advisory&rdquo; within Technology and Cyber Risk Advisory department for its</p><p>Karachi office. The incumbent will be responsible for:</p><p><b>Job Description</b></p><ul><li>Lead end-to-end IT audit and advisory engagements, including planning, execution, reporting, and client communication.</li><li>Assess IT general controls (ITGC), application controls, cybersecurity, cloud environments, and emerging technologies.</li><li>Deliver insights and recommendations to strengthen client risk management and internal controls.</li><li>Support regulatory and compliance projects (e.g., ISO 27001, SOC 1/2, NIST, COBIT, etc.).</li><li>Develop and maintain strong client relationships and contribute to business development.</li><li>Manage and coach junior team members, promoting a culture of excellence and collaboration.</li><li>Relevant certifications such as CISA, CISM, CRISC, or ISO 27001 Lead Auditor are highly preferred.</li><li>Assist in preparing technical proposals for new venture or collaborations .</li></ul><p><b>Qualification</b></p><ul><li>BS - Computer Science /Information Systems / Cyber Security or related fields.</li></ul><p><b>Experience</b></p><ul><li>6+ years of experience in IT audit, advisory, cyber security or related fields (preferably in Big 4 firms or any similar sector/consulting services).</li></ul><p>Job Type: Full-time</p><p>Pay: From Rs200,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have experience in IT audit, advisory, cyber security or related fields ?</li><li>Have you completed Bachelors in Computer Science /Information Systems / Cyber Security or related fields.?</li></ul><ul><li>Do you have experience working in any Big four Firms?</li></ul><ul><li>What is your current salary?</li></ul><ul><li>What is your expected salary?</li></ul><ul><li>What will be your notice period?</li></ul><p>Location:</p><ul><li>Karachi (Required)</li></ul><p>Work Location: In person</p>

Manager - Technology and Cyber Risk Advisory

Metropolitan Transportation Authority

<div><p><b>Description</b>
</p><div><div><p>JOB TITLE:</p><p><br>
Manager, Platform Technology ServiceNow</p></div><div><p><br>
SALARY RANGE:</p><p><br>
$160,963 - $189,990</p></div><div><p><br>
DEPT/DIV:<br>
</p><p>Information Technology</p></div><div><p><br>
SUPERVISOR:<br>
</p><p>Senior Director, Platform Technology</p></div><div><p><br>
LOCATION:</p><p><br>
2 Broadway, New York, NY 10004</p></div><div><p><br>
HOURS OF WORK:<br>
</p><p>9:00 am - 5:30 pm (7.5 hours/day) or as required</p></div></div><p></p><p><br>
This position is eligible for teleworking, which is currently 2 days per week. New hires are eligible to apply 30 days after their effective date of hire.</p><p></p><p><br>
Opening</p><p></p><p><br>
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation&rsquo;s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.</p><p></p><p><br>
About Us</p><p></p><p><br>
The MTA transportation network has a very large system and infrastructure for financial, business, automated train, transportation, power, and physical security. The MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. Services are provided on a 7/24/365 basis in support of the MTA organization and its ridership.</p><p></p><p><br>
MTA IT&rsquo;s Product Development group is empowered, multi-functional teams focused on the end-to-end management of development products from strategy to delivery. Using innovative processes and tools, the teams are responsible for developing and maintaining highly effective, secure, and innovative transportation, operational, and back-end information systems to support MTA goals and priorities.</p><p></p><p><br>
Summary</p><p></p><p><br>
The Platform Technology Manager will be responsible for overseeing a team of platform engineers, technicians, and administrators and driving the development and evolution of the organization's platform infrastructure, automation tools, storage, and deployment pipelines. You will play a critical role in shaping the technical infrastructure of our organization. Working collaboratively with technology teams, this role will help to drive operations and automation, accelerate product delivery, and ensure consistent and stable services.</p><p></p><p><br>
Various Products, including, but not limited to:</p><ul><li>
Corp Finance/ Capital Planning &amp; Budget</li><li>
Legal, Risk &amp; Safety</li><li>
Enterprise Asset Management
</li><li>Workforce Products (Payroll, Pension, Timekeeping, Recruitment)
</li><li>Employee Experience
</li><li>Platforms/Back-End Operations/DBA
</li><li>Bus &amp; Paratransit</li><li>
Scheduling Crew Pick</li><li>
Transportation Intelligent Systems, Train Control
</li><li>B&amp;T Products
</li><li>Customer Experience
</li><li>Revenue Fare Collections</li></ul><p></p><p><br>
Responsibilities</p><p><b><br>
Critical Skills</b></p><ul><li>
Industry-recognized platform engineering certifications (CSD, CSM, CSSLP, CIS-DF, Microsoft DevOps Engineer Expert) with strong ServiceNow domain expertise across ITSM, CSM, HRSD, ITOM, and related modules.</li><li>
Hands-on programming in JavaScript (ES5/ES6+), Glide Scripting, HTML/CSS, and AngularJS/Now Experience, with experience in DevOps, CI/CD, and scalable platform development.</li></ul><br>
<p></p><ul><li>
Oversees rigorous quality assurance processes to deliver reliability, performance, and safety objectives</li><li>
Oversees staff workload and quality of work, addressing performance issues when needed.</li><li>
May contribute to or influence the strategic direction of one or more disciplines within IT</li><li>
Assist with the implementation of the strategy</li><li>
Translates policy into operational plans</li><li>
Results may impact the metrics of a functional area within IT and are visible to a variety of internal stakeholders and senior management</li><li>
Leads a workforce focused on a discipline within IT</li><li>
Directs one or more professional individual contributors</li><li>
The role encompasses complex subject matter requiring extensive knowledge in a single discipline and broad knowledge in related disciplines of domains.
</li><li>Manages day-to-day operations and motivates team(s) to achieve results; may be responsible for a budget</li><li>
Work is often focused on the delivery of monthly or quarterly results, and outputs are subject to periodic review against targets.
</li><li>Motivates personnel to create a professional environment that respects individual differences and enables all employees to develop into their full potential, disciplining when necessary
</li><li>Supervises a professional team of IT staff in its selection, adoption, development, and support of one or more product lines through all stages of the product lifecycle, from ideation, definition, prototyping, design, validation &amp; testing, launch, run stage, and eventual product retirement.</li><li>
In collaboration with IT and business leaders, creates, delivers, and manages product and organizational roadmaps to maintain alignment with defined digital agendas and service expectations.</li><li>
Monitors and manages team activities and deliverables for adherence to relevant enterprise and departmental resource, technology, and operational governance/approval processes, and departmentally spanning technology architectures, models, methods, and tools.</li><li>
Leads team in its development and management of system support processes and service levels to ensure the sustainability, viability, and quality of delivered products within agreed service targets.</li><li>
Develops and maintains product lifecycles from inception/innovation through design, build, and ultimately the ongoing run stage before an eventual product retirement.</li><li>
Manages cross-functional teams assigned to design, build, and maintain one or more product lines and/or platforms.
</li><li>Analyzes and monitors the effectiveness and efficiency of product(s), and develops, proposes, and implements improvement strategies.</li><li>
Establishes assurance processes throughout the team that are reliable and satisfy the organization&rsquo;s stated quality and safety objectives within organizational risk tolerance. Proposes risk mitigation strategies.</li><li>
Continually manages team priorities and resource demand/supply; recommends timelines and resources needed to achieve goals and objectives.</li><li>
Attracts and develops a high-performing and diverse workforce, empowering all staff to elevate their technical and leadership competencies, level of responsibility, and performance.
</li><li>Maintain an engaged workforce and foster a positive culture throughout organizational change.</li><li>
Continuously develops and maintains personal knowledge of relevant industry models, methods, and tools, emerging technologies, and high-impact regulatory changes.
</li><li>Provides expert-level guidance and training to the IT community, and mentors less experienced staff to foster talent development.</li><li>
Performs other duties and tasks as assigned.</li><li>
May need to work outside of normal work hours (i.e., evenings and weekends)</li><li>
Travel may be required to other MTA locations or other external sites.</li><li>
Observing the work performed by the contractor.</li><li>
Reviewing invoices and approving them if the work has contractual standards.</li><li>
Addressing performance issues with the contractor when possible; and</li><li>
Escalating issues to other parties as needed.</li></ul><p></p><p><br>
Required Qualifications</p><ul><li>
Education:
</li></ul><p>Knowledge &amp; Skills</p><ul><li>
A bachelor&rsquo;s degree. A combination of education and experience may be considered in lieu of a degree.
</li><li>A minimum of 5 plus years of relevant technology experience. Leadership ability.</li><li>
Demonstrate ability for leadership.</li><li>
Demonstrated ability to inspire, motivate, and empower people to achieve organizational goals.</li><li>
Collaboration skills to ensure design specifications are seamlessly implemented by the development team.</li></ul><p>
Technical Skills</p><ul><li>
Must possess an expert/highly proficient understanding of technology</li><li>
Expert/Highly Proficient ability to develop and implement enterprise product solutions. Ability to prioritize, handle multitasking, and work in an agile environment. Ability to quickly learn and understand new technologies</li><li>
Expert/Highly Proficient, proven ability to manage projects and initiatives</li><li>
Expert/Highly Proficient ability to fit in with the constant shifting needs and demands of the business Departments.</li><li>
Proficiency in at least one software engineering methodology, including but not limited to: Waterfall, Agile, Scrum, DevOps, Extreme Programming (XP), Kanban, Lean, Rapid Application Development (RAD)</li><li>
A platform engineering industry certification, examples: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), AWS Certified Solutions Architect, RedHat Certified Engineer, Kubernetes Certified, Azure DevOps Solutions Certifications.</li><li>
, Ar, Microsoft Certified: Azure Solutions Architect Expert, Oracle Products Certifications including OCI Platform Certificates, Certified Software Test Lead (CSTL), Certified Automation Professional (CAP), AWS Certified DevOps Engineer - Professional Certificate, Certified Kubernetes Administrator (CKA), Docker Certified Associate (DCA), Microsoft Certified: DevOps Engineer Expert</li><li>
Programming experience with the following language(s): Job Specific (e.g., Ruby, Python, Java, Kotlin, Bash, C++, COBOL, Puppet, Perl, PHP, etc.)</li><li>
Familiarity with the following vendor-specific platforms: Job Specific (e.g., Azure, Windows Server platforms, RESTful APIs, Linux, PeopleSoft, ServiceNow, Google Cloud, Red Hat OpenShift, and Anypoint Platform).</li></ul><p>
Behavioral Skills</p><ul><li>
Must possess active listening, attention to detail, customer service, prioritization, and problem-solving skills.
</li><li>Ability to work independently and strategically.</li><li>
Demonstrated expertise in identifying and analyzing risks and developing effective mitigation strategies.</li><li>
Strong technical knowledge and diverse skillset to understand various technologies, systems, and potential risks.</li><li>
Excellent critical thinking, problem-solving, and decision-making skills.</li><li>
Strong interpersonal, verbal, and written communication skills, with the ability to effectively collaborate with both technical and non-technical peers.</li><li>
Proven ability to manage multiple projects simultaneously and prioritize tasks based on urgency and impact.</li><li>
Extensive hands-on experience with related tools.</li><li>
Solid working knowledge of IT domains.
</li><li>Ability to work under pressure and meet deadlines individually and collaboratively. Think logically, assess problems, and be results-oriented.</li><li>
Ability to identify complex business and technology risks and associated vulnerabilities. Prioritize multiple tasks and switch between tasks quickly.</li><li>
Ability to communicate effectively, both orally and in writing, to interact with team members, customers, management, and support personnel (technical and non-technical).</li><li>
Ability to establish and maintain effective working relationships with employees at all levels within the organization, and with both internal and external customers.</li></ul><p>
Competencies</p><div><div><p><br>
Core Competency</p><p><br>
Proficiency Level</p><p><br>
Competency Definition</p></div><div><p><br>
Collaborates</p><p><br>
Expert</p><p><br>
Building partnerships and working collaboratively with others to meet shared objectives</p></div><div><p><br>
Cultivates Innovation<br>
</p><p>Expert</p><p><br>
Creating new and better ways for the organization to be successful</p></div><div><p><br>
Customer Focus</p><p><br>
Expert</p><p><br>
Building strong customer relationships and delivering customer-centric solutions</p></div><div><p><br>
Communicates Effectively<br>
</p><p>Expert</p><p><br>
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</p></div><div><p><br>
Values Diversity</p><p><br>
Expert</p><p><br>
Recognizing the value that different perspectives and cultures bring to an organization</p></div></div><p></p><p><br>
Other Information</p><p>
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).</p><p>
Equal Employment Opportunity</p><p>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.</p><p>
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</p></div><p></p>

Manager, Platform Technology - ServiceNow

Trivandi

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
<b>
Expo 2030 Riyadh &ndash; SME Support</b><br>
</div><div>Trivandi is supporting the development of the Operations function for Expo 2030 Riyadh, working alongside key stakeholders to help shape the operational foundations of the event.<br>
</div><div>Our focus is on ensuring the masterplan and programme are operationally deliverable &mdash; translating design into reality through validated space requirements, integrated operating models, and functional planning.<br>
</div><div>Given the scale, complexity, and pace of the project, we are looking to engage experienced SMEs with prior World Expo experience to provide targeted advisory support.<br>
</div><div>This is not a delivery role &mdash; the requirement is for senior, credible input to:</div><ul>
<li>Test and challenge planning assumptions</li>
<li>Validate operational requirements and spatial allocations</li>
<li>Provide practical, experience-led insight to shape solutions</li>
<li>Ensure alignment with real-world event delivery</li></ul><br>
<h3 class="jobSectionHeader"><b>
Key Responsibilities &amp; Outputs</b></h3><div><b><br>
Key Responsibilities</b></div><ul>
<li>Validate integration between Smart City, Digital Twin, and operations</li>
<li>Review operational systems (C3, OCC, ticketing, workforce systems)</li>
<li>Ensure interoperability across functions</li>
<li>Challenge complexity vs usability</li>
<li>Align tech with operational workflows</li>
</ul><div><b>Outputs</b></div><ul>
<li>Technology integration review</li>
<li>Operational systems requirements</li>
<li>FAOP input (Technology)</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge and Expertise</b></h3><br>
<ul>
<li>
Senior technology planner with World Expo / major event experience</li>
<li>Strong understanding of data-driven operations</li>
<li>Alignment with Smart City / Digital Twin frameworks</li></ul><br>
<h3 class="jobSectionHeader"><b>
About Trivandi</b></h3><div>
Trivandi provides advisory, design and delivery services across sport, events, live entertainment and venues.</div><div>
</div><div>
Founded in 2013 from the success of the London 2012 Games, we have grown to over 100 specialists across four global offices in London, Dubai, Riyadh and Brisbane, delivering over 300 projects in 29 countries.</div><div>
</div><div>
Our unique &ldquo;One Team&rdquo; approach brings together the right expertise at the right time, synchronising strategy, design, project management, and operations to simplify complexity and deliver actionable solutions that drive meaningful impact.</div><div>
</div><div>We passionately share our knowledge to empower local teams, unlocking the full potential of each unique experience to inspire positive change and create lasting legacies.</div><div>
</div><div>That&rsquo;s what we mean by creating experiences, better.</div></div>

Technology & Systems SME

Qatar Airways

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>232320
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Corporate &amp; Commercial
</div></div><div><div><ul><li>Closing Date: 2026-05-17</li></ul><br>
</div></div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div><div></div><div><div><div><div><p><b>About the role:</b></p><p>
This role will be responsible to support the Project &amp; Operational activities ensuring that multiple services offered over the Network and Telecom Infrastructure are secured and available 24/7 for airport operations.</p><p><b>
Key responsibilities</b></p><ul><li><div>
Support the 24x7 Telecom operations and provide technical support for Private 4G/5G and Cisco's unified communication and collaboration infrastructure.</div></li><li><div>
Responsible for maintaining design, configuration and Standard Operating Procedure documentation for Telecom infrastructure.</div></li><li><div>
Responsible for the planning &amp; designing of Telecom and Unified collaboration Infrastructure in line with latest technology trends and optimization which includes site surveys, Cellular coverage and capacity planning.</div></li><li><div>
Responsible for conducting Root Cause Analysis of reported incidents in Telcom and collaboration technologies and ensure corrective actions are implemented in line with change management process.</div></li><li><div>
Contribute to the design, implementation and operations of airport private 4G/5G networks.</div></li><li><div>
Ensure continual improvement in the services by identifying and assessing innovative products/features that can offer new or improved capability to enhance customer experience.</div></li><li><div>
Responsible to secure the Telecom and Collaboration infrastructure to protect the airport network from unauthorized access and threats. Periodically update and maintain security measures.</div></li><li><div>
Support Telecom projects and ensure complying with established procedures, quality standards and methods to achieve targets of quality, cost, business benefits and timelines.</div></li><li><div>
Liaise with external suppliers and internal teams involved in both projects and operational maintenance of systems to meet business requirements.</div></li></ul>
</div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><div><div><div><div><p><b>About you:</b></p><ul><li><p>
Minimum bachelor&rsquo;s degree or Diploma in Electronics Engineering/Telecommunication/Computer Science or equivalent technical qualification.</p></li><li><p>
Minimum 5-6 years of relevant job experience required</p></li><li><p>
Worked in Large Enterprise or Telecom Service Provider</p></li><li><p>
Mandatory CCNP in Unified communication / 4G/5G professional Certifications or equivalent.</p></li><li><p>
Hands-on implementation and support experience in managing large enterprise private 4G/5G/ Cisco's unified communication and collaboration infrastructure.</p></li><li><p>
Excellent troubleshooting skills in resolving complex issues related to connectivity, interference, and security by using industry standard tools.</p></li><li><p>
Good written and spoken English.</p></li><li><p>
Strong knowledge in routing, switching, and telecom infrastructure, including RAN, in-building solutions, and IoT.</p></li></ul><p><b>
Preferred:</b></p><ul><li><p>
In depth knowledge on Telecom technologies and hands-on experience in configuring Telecom technologies Telecom Core/ Unified collaboration solution.</p></li><li><p>
ITIL v3 Foundation Certified.</p></li></ul>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=232320</div></div></div></div></div></div></div></div><div></div>

Technology Services Controller (Network & Telecom)

Novaspect

<div>Description:
<p>
Novaspect, Inc., an Emerson Impact Partner, the global leader of automation systems and solutions, is currently offering an opportunity for an Operational Technology Group Manager to join our team.</p><p><b>
Operational Technology Group Manager Essential Duties and Responsibilities:</b></p><ul><li>
Supervise and support Operational Technology personnel, ensuring efficient scheduling, task completion, and quality service delivery.</li><li>
Serve as the primary point of contact for Operational Technology personnel, providing guidance, mentorship, and performance feedback.</li><li>
Act as the point of contact of escalation for OT project execution or technology-related concerns, resolving issues promptly and effectively.</li><li>
Take ownership of OT project challenges, collaborating with internal teams and stakeholders to drive resolution.</li><li>
Assist in developing and implementing standard operating procedures to improve efficiency and service quality.</li><li>
Align team efforts with company objectives.</li><li>
Monitor team performance metrics, identify areas for improvement, and coordinate appropriate training and development efforts.</li><li>
Communicate effectively with customers, addressing concerns and ensuring satisfaction with service execution.</li><li>
Resource planning, including workforce utilization and equipment needs.</li><li>
Create processes/procedures to allow the Operational Technology services team to effectively support our installed base customers.</li><li>
Support new lifecycle service rollouts and initiatives.</li><li>
Ensure adherence to safety protocols and company policies.</li><li>
Support services and product sales and marketing efforts.</li><li>
Support Systems Solutions business unit planning process.</li><li>
Collaborate with sales management and other business units.</li></ul><p><b>
Competencies:</b></p><p><b>
Communication</b></p><ul><li>
Communicates clearly and concisely in routine and complex situations.</li><li>
Tailors communication style to audience and context; facilitates discussions and encourages feedback.</li><li>
Manages difficult or crucial conversations professionally.</li></ul><p><b>
Decision Making</b></p><ul><li>
Makes sound, timely decisions in both routine and moderately complex scenarios.</li><li>
Balances multiple viewpoints and considers longer-term impacts when solving problems.</li></ul><p><b>
Directing Work</b></p><ul><li>
Prioritizes and delegates work effectively to meet team objectives.</li><li>
Balances workload, monitors progress and ensures resources are used efficiently.</li></ul><p><b>
Developing &amp; Optimizing Talent</b></p><ul><li>
Provides coaching, mentorship, and performance feedback to team members.</li><li>
Implements effective talent development programs to enhance individual and team performance.</li><li>
Supports recruiting, onboarding, training, and performance management.</li></ul><p><b>
Motivating &amp; Inspiring</b></p><ul><li>
Shares organizational vision and goals to motivate team members.</li><li>
Creates a positive, inclusive, and accountable team environment.</li><li>
Encourage contributions and recognize achievements.</li></ul><p><b>
Strategic Planning &amp; Alignment</b></p><ul><li>
Understands and aligns team objectives with organizational strategy.</li><li>
Participates in strategic planning discussions and contributes to departmental goals.</li></ul><p><b>
Customer Focus &amp; Informing</b></p><ul><li>
Communicate effectively with customers, peers, and employees.</li><li>
Ensure concerns are addressed quickly and service delivery meets expectations.</li></ul><p><b>
Planning, Organizing &amp; Resource Management</b></p><ul><li>
Plans and organizes work to ensure efficient operations and project execution.</li><li>
Assists in budgeting and forecasting; tracks expenses and manages resources responsibly.</li><li>
Monitors and controls resources to achieve operational efficiency.</li></ul><p><b>
Learning Agility &amp; Developing Capability</b></p><ul><li>
Demonstrates adaptability, continuous learning, and openness to new approaches.</li><li>
Supports development of both personal capability and overall organizational capability.</li></ul><p><b>
Achieving Results</b></p><ul><li>
Drives team performance to achieve defined goals and quality standards.</li><li>
Maintains accountability for meeting deadlines, deliverables, and service expectations.</li></ul>
Requirements:
<p><b>
Operational Technology Group Manager Education and Experience Qualifications:</b></p><ul><li>
B.S. Degree in Engineering or equivalent desired.</li><li>
10+ years in an engineering field desired.</li><li>
5+ years of engineering group management or project management experience a plus.</li><li>
Excellent interpersonal and verbal communication skills and proven ability to lead a team of highly skilled individuals.</li></ul><p><b>
Cultural:</b></p><ul><li>
Views change as an opportunity.</li><li>
This position will involve working with many teammates and service providers to improve the success and sustainability of our diverse customer base.</li><li>
Believes in the value of teamwork, both internal and external, as the driver for success.</li><li>
Remote work on a part-time basis is available following an initial six-month orientation.</li></ul><p><b>
Operational Technology Group Manager Physical Requirements:</b></p><ul><li>
Ability to lift up to 30lbs (i.e., Workstation Monitors and Laptop Computers).</li><li>
Ability to work extended hours on a computer.</li><li>
Ability to work in a loud industrial environment.</li></ul><p><b>
Operational Technology Group Manager Pay:</b></p><ul><li>
Salary Range: $125K - $140K</li><li>
Potential Bonus: 10%</li><li>
The final offer will be based on several factors, including, but not limited to the candidate&rsquo;s depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in the position.</li></ul><p><b>
Operational Technology Group Manager Benefits</b><b>:</b></p><p>
Recognized with a Top Employee Benefit Plan Award, below you will find our outstanding total rewards package when you join our team including:</p><ul><li>
Generous paid time off; starting at 15 vacation days, 10 holidays, and 10 days of Personal, Sick, &amp; Safety Time (PSST0</li><li>
401K with 6% company match</li><li>
Employee Stock Ownership Program (ESOP)</li><li>
Excellent health &amp; wellness benefits</li><li>
Student debt &amp; tuition reimbursement</li><li>
Referral bonus</li></ul><p><b>
Operational Technology Group Manager Schedule:</b> Monday - Friday: 7:30am - 4:30pm, or 8:00am - 5:00pm</p><p><b>
Operational Technology Group Manager Location:</b> Chanhassen, MN</p><p><b>
Who We Are:</b></p><p>
Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer&rsquo;s performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent, and ensure we deliver local services with proven technologies.</p></div>

Operational Technology Group Manager

<div>Description:<p><br>
</p><p>Novaspect, Inc., an Emerson Impact Partner, the global leader of automation systems and solutions, is currently offering an opportunity for an Operational Technology Group Manager to join our team.</p><p><b>
Operational Technology Group Manager Essential Duties and Responsibilities:</b></p><ul><li>
Supervise and support Operational Technology personnel, ensuring efficient scheduling, task completion, and quality service delivery.</li><li>
Serve as the primary point of contact for Operational Technology personnel, providing guidance, mentorship, and performance feedback.</li><li>
Act as the point of contact of escalation for OT project execution or technology-related concerns, resolving issues promptly and effectively.</li><li>
Take ownership of OT project challenges, collaborating with internal teams and stakeholders to drive resolution.</li><li>
Assist in developing and implementing standard operating procedures to improve efficiency and service quality.</li><li>
Align team efforts with company objectives.</li><li>
Monitor team performance metrics, identify areas for improvement, and coordinate appropriate training and development efforts.</li><li>
Communicate effectively with customers, addressing concerns and ensuring satisfaction with service execution.</li><li>
Resource planning, including workforce utilization and equipment needs.</li><li>
Create processes/procedures to allow the Operational Technology services team to effectively support our installed base customers.</li><li>
Support new lifecycle service rollouts and initiatives.</li><li>
Ensure adherence to safety protocols and company policies.</li><li>
Support services and product sales and marketing efforts.</li><li>
Support Systems Solutions business unit planning process.</li><li>
Collaborate with sales management and other business units.</li></ul><p><b>
Competencies:</b></p><p><b>
Communication</b></p><ul><li>
Communicates clearly and concisely in routine and complex situations.</li><li>
Tailors communication style to audience and context; facilitates discussions and encourages feedback.</li><li>
Manages difficult or crucial conversations professionally.</li></ul><p><b>
Decision Making</b></p><ul><li>
Makes sound, timely decisions in both routine and moderately complex scenarios.</li><li>
Balances multiple viewpoints and considers longer-term impacts when solving problems.</li></ul><p><b>
Directing Work</b></p><ul><li>
Prioritizes and delegates work effectively to meet team objectives.</li><li>
Balances workload, monitors progress and ensures resources are used efficiently.</li></ul><p><b>
Developing &amp; Optimizing Talent</b></p><ul><li>
Provides coaching, mentorship, and performance feedback to team members.</li><li>
Implements effective talent development programs to enhance individual and team performance.</li><li>
Supports recruiting, onboarding, training, and performance management.</li></ul><p><b>
Motivating &amp; Inspiring</b></p><ul><li>
Shares organizational vision and goals to motivate team members.</li><li>
Creates a positive, inclusive, and accountable team environment.</li><li>
Encourage contributions and recognize achievements.</li></ul><p><b>
Strategic Planning &amp; Alignment</b></p><ul><li>
Understands and aligns team objectives with organizational strategy.</li><li>
Participates in strategic planning discussions and contributes to departmental goals.</li></ul><p><b>
Customer Focus &amp; Informing</b></p><ul><li>
Communicate effectively with customers, peers, and employees.</li><li>
Ensure concerns are addressed quickly and service delivery meets expectations.</li></ul><p><b>
Planning, Organizing &amp; Resource Management</b></p><ul><li>
Plans and organizes work to ensure efficient operations and project execution.</li><li>
Assists in budgeting and forecasting; tracks expenses and manages resources responsibly.</li><li>
Monitors and controls resources to achieve operational efficiency.</li></ul><p><b>
Learning Agility &amp; Developing Capability</b></p><ul><li>
Demonstrates adaptability, continuous learning, and openness to new approaches.</li><li>
Supports development of both personal capability and overall organizational capability.</li></ul><p><b>
Achieving Results</b></p><ul><li>
Drives team performance to achieve defined goals and quality standards.</li><li>
Maintains accountability for meeting deadlines, deliverables, and service expectations.</li></ul>
Requirements:<p><br>
</p><p><b>Operational Technology Group Manager Education and Experience Qualifications:</b></p><ul><li>
B.S. Degree in Engineering or equivalent desired.</li><li>
10+ years in an engineering field desired.</li><li>
5+ years of engineering group management or project management experience a plus.</li><li>
Excellent interpersonal and verbal communication skills and proven ability to lead a team of highly skilled individuals.</li></ul><p><b>
Cultural:</b></p><ul><li>
Views change as an opportunity.</li><li>
This position will involve working with many teammates and service providers to improve the success and sustainability of our diverse customer base.</li><li>
Believes in the value of teamwork, both internal and external, as the driver for success.</li><li>
Remote work on a part-time basis is available following an initial six-month orientation.</li></ul><p>
 <b>Operational Technology Group Manager Physical Requirements:</b></p><ul><li>
Ability to lift up to 30lbs (i.e., Workstation Monitors and Laptop Computers).</li><li>
Ability to work extended hours on a computer.</li><li>
Ability to work in a loud industrial environment.</li></ul><p><b>
Operational Technology Group Manager Pay:</b></p><ul><li>
Salary Range: $125K - $140K</li><li>
Potential Bonus: 10%</li><li>
The final offer will be based on several factors, including, but not limited to the candidate&rsquo;s depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in the position.
</li></ul><p><b>Operational Technology Group Manager Benefits</b><b>:</b></p><p>
Recognized with a Top Employee Benefit Plan Award, below you will find our outstanding total rewards package when you join our team including:</p><ul><li>
Generous paid time off; starting at 15 vacation days, 10 holidays, and 10 days of Personal, Sick, &amp; Safety Time (PSST0</li><li>
401K with 6% company match</li><li>
Employee Stock Ownership Program (ESOP)</li><li>
Excellent health &amp; wellness benefits</li><li>
Student debt &amp; tuition reimbursement</li><li>
Referral bonus</li></ul><p><b>
Operational Technology Group Manager Schedule:</b> Monday - Friday: 7:30am - 4:30pm, or 8:00am - 5:00pm</p><p><b>
Operational Technology Group Manager Location:</b> Schaumburg IL</p><p><b>
Who We Are:</b></p><p>
Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer&rsquo;s performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent, and ensure we deliver local services with proven technologies.</p></div>

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