technology specialist

American United School of Kuwait (AUS)

<div>Empower Innovation as Our Technology Specialist
Imagine a workplace where technology drives learning, collaboration, and growth. As our Technology Specialist, you will play a vital role in ensuring that our systems run seamlessly, supporting both staff and students in a dynamic educational environment.
Key Responsibilities:<ul><li>
Provide technical support and troubleshooting for hardware, software, and network systems</li><li>
Maintain and upgrade IT infrastructure to ensure reliability and security</li><li>
Collaborate with faculty and staff to integrate technology into teaching and operations</li><li>
Train and guide users on effective use of digital tools and platforms</li><li>
Ensure compliance with IT policies and data protection standards</li></ul>
Requirements:<ul><li>
A Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>
Proven experience in IT support and systems administration</li><li>
Strong problem-solving skills and ability to work under pressure</li><li>
Bilingual proficiency (English and Arabic) to effectively support diverse users</li><li>
A passion for leveraging technology to enhance learning and organizational efficiency</li></ul>
If you are ready to bring expertise, innovation, and tech skills to our team, we would love to hear from you
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Technology Specialist

Asyan Properties

<div>
 
 
 We&rsquo;re Hiring: IT Specialist (Zoho CRM &amp; Lead Generation Expert)
 
 
 
 
 Company:
 
 
 Asyan Properties
 
 
 
 
 
 
 
 Asyan Properties
 
 is looking for a skilled and proactive IT Specialist with strong expertise in Zoho CRM, lead generation strategies, and website management. If you are passionate about optimizing systems, driving digital growth, and supporting business operations through technology, we&rsquo;d like to hear from you.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage, customize, and optimize Zoho CRM to support sales and marketing activities
 </li>
 <li>
 Develop and implement effective lead generation strategies to increase client acquisition
 </li>
 <li>
 Monitor, maintain, and update the company website to ensure performance, usability, and SEO optimization
 </li>
 <li>
 Integrate CRM with website and other digital platforms
 </li>
 <li>
 Analyze data, generate reports, and provide actionable insights to improve conversion rates
 </li>
 <li>
 Provide technical support and troubleshoot system-related issues
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Proven experience working with Zoho CRM (configuration, automation, reporting)
 </li>
 <li>
 Strong knowledge of lead generation tools and digital marketing techniques
 </li>
 <li>
 Experience in website management (WordPress or similar platforms preferred)
 </li>
 <li>
 Basic understanding of SEO, analytics, and user experience optimization
 </li>
 <li>
 Problem-solving mindset with strong attention to detail
 </li>
 <li>
 Ability to work independently and collaboratively
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 
 Experience in the real estate industry is a MUST
 
 </li>
 <li>
 
 FULL KNOWLEDGE IN ZOHO CRM SYSTEM
 
 </li>
 <li>
 Familiarity with integrations (APIs, third-party tools)
 </li>
 <li>
 Knowledge of email marketing and campaign automation
 </li>
 <li>
 Lead Generation
 </li>
 <li>
 website
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Competitive salary
 </li>
 <li>
 Opportunity to work in a growing real estate company
 </li>
 <li>
 Supportive and dynamic team environment
 </li>
 <li>
 Career growth opportunities
 </li>
 </ul>
 
 
 
 
 
 Location:
 
 &nbsp;Bay Gate Tower Business Bay
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 
 
 To apply, please send your CV to careers@asyanproperties.ae with the subject line:
 
 IT Specialist &ndash; Zoho CRM
 
 .
 
</div>

Information Technology Specialist

Americana Restaurants

<div>
 
 
 Who we are?
 
 
 
 Americana Restaurants is a leading restaurant operator and food &amp; beverage platform in the MENA region. With a legacy that dates back to 1964, we&rsquo;ve grown to represent and manage some of the world&rsquo;s most beloved restaurant brands including KFC, Pizza Hut, Hardee&rsquo;s, Krispy Kreme, and many more across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region.
 
 
 As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our team.
 
 
 
 Role Purpose
 
 
 
 To support store operations by ensuring accurate POS updates, stable IT systems, and timely technical assistance across hardware, software, and databases.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Implement POS price changes and ensure accuracy.
 </li>
 <li>
 Provide L1/L2 support across systems, software, and hardware.
 </li>
 <li>
 Handle ServiceNow tickets and follow up on requests.
 </li>
 <li>
 Coordinate with vendors and service providers for issue resolution.
 </li>
 <li>
 Maintain the lab and testing environment.
 </li>
 <li>
 Install required files in stores.
 </li>
 <li>
 Diagnose and resolve technical problems.
 </li>
 <li>
 Manage hardware and software staging.
 </li>
 <li>
 Perform additional tasks assigned by the RT Manager or Team Leader.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology or a related field.
 </li>
 <li>
 1&ndash;2 years of experience as an IT Associate or similar role.
 </li>
 <li>
 Experience in restaurant/hospitality IT is preferred.
 </li>
 <li>
 Experience working within a franchise model is an advantage.
 </li>
 </ul>
 
 
 Technical Skills
 
 
 <ul>
 <li>
 Knowledge of POS systems and operational technologies.
 </li>
 <li>
 Strong logical thinking and ability to learn new systems quickly.
 </li>
 <li>
 Ability to use data and reports to support operational improvements.
 </li>
 <li>
 Familiarity with hardware/software staging and deployment.
 </li>
 <li>
 Strong vendor management skills.
 </li>
 </ul>
 
 
 Generic Skills
 
 
 <ul>
 <li>
 Strong time management and organizational skills.
 </li>
 <li>
 Ability to work effectively in a fast-paced environment.
 </li>
 <li>
 Strong analytical and problem-solving abilities
 </li>
 </ul>
 
 
</div>

Bridgewater State University

<div><div>Assistive Technology Specialist, Staff Associate</div> 

Department Summary: 
<div>
From Bridgewater State Universitys inception in 1840 by Horace Mann as one of the first normal schools in America to the current day, BSU has worked to ensure that our students receive an accessible, affordable, and exceptional education. BSU aspires to be the leader in our mission class for closing equity gaps for Black/Cape Verdean, Latinx, Native American, Asian, and other students of color. BSUs institutional values, the work of the Presidents Special Task Force on Racial Justice, and leadership of the Leading for Change Higher Education Diversity Consortium underscore the campus commitment to racial equity and other forms of social justice.</div><div></div><div> 
Bridgewater State University is committed to ensuring all individuals have equal access to its programs, services, and community. Should a student experience a barrier to full participation related to an impactful diagnosis, they are encouraged to collaborate with Student Accessibility Services (SAS) to explore accommodations and resources can help them achieve their goals.</div><div>
Student Accessibility Services (SAS) is one of three departments comprising the Academic Achievement Center (AAC), the largest hub of student academic support services at Bridgewater State University. 
</div><div>
SAS is comprised of Professional Staff, Graduate Assistants, and Student Employees committed to a shared mission and vision:</div><ul><li>Our mission is to empower students with disabilities to access their university experience through advocacy and accommodation.</li><li>Our vision is an accessible, connected campus that celebrates all identities and experiences of the BSU Community</li></ul> 

Position Summary: 
<div>
We are looking for all applicants who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. 
 
The Assistive Technology Specialist is responsible for identifying, implementing, and supporting the use of appropriate assistive technologies and related resources to meet students accessibility needs. This role oversees the peer notetaker process and coordinates the provision of alternative format materials. In addition, the Assistive Technology Specialist collaborates with BSU Testing Services to support efficient proctoring of traditionally accommodated exams and directly manages the proctoring of exams that require non-traditional accommodations.</div><div>
As a member of the Student Accessibility Services team, this position serves as a key agent in promoting equality, empowering advocates, and contributing to an accessible experience for all members of the Bridgewater State University community. 
 
Supervision Received: Reports to the Director, Student Accessibility Services. 
Supervision Exercised: May assist in the oversight and professional development of graduate assistants and student employees. 
 
Standard Schedule: Monday - Friday: 9:00 am - 5:00 pm, with some flexibility within normal business hours. (Some evenings and weekend hours are required) 
This position is located on campus in Bridgewater, MA. 
(Eligible for a hybrid schedule in accordance with BSU remote work policy after 90 days) 
 
This position is an exempt, APA unit position and is subject to the terms of that union agreement.</div> 

Position Type: APA Professional 
 
Essential Duties: 
<div>
In this role, the candidate will have the opportunity to: 
</div><ul><li>
Actively advance a culture of accessibility, inclusivity, disability rights &amp; advocacy throughout the Bridgewater State University community.</li><li>
Serve as the primary contact person for community-members with questions or need for technical assistance related to assistive technology, accommodated test proctoring, alternative format conversion, and/or peer notetaking.</li><li>
Contribute to the creation of innovative and practical solutions to address current and emerging student needs, including those pertaining to student use of assistive technology.</li><li>
Meet with students to evaluate assistive technology or other related needs, provide students with appropriate AT or related resources, and offer ongoing support.</li><li>
Manage a caseload (as assigned) of students receiving support via the SAS Office, including facilitation of the interactive and ongoing process of establishing reasonable accommodations.</li><li>
Develop and deliver active and passive assistive technology trainings and related materials to individuals and groups throughout the campus community.</li><li>
Maintain case files and confidential student records through various databases.</li><li>
Make informed recommendations related to the procurement of current and relevant assistive technologies and related resources to enhance student accessibility, monitoring contract terms and initiating procurement process in a timely manner.</li><li>
Actively contribute to the development and implementation of processes and resources necessary to accomplish the goals and philosophy of the department and the University.</li><li>
Monitor, maintain, and manage department technology (hardware and software) inventories, including overseeing required updates, repair, and replacement as needed.</li><li>
Obtain/create alternative format materials as needed, maintaining a library and tracking data on converted accessible documents.</li><li>
Support the accommodated testing practices of BSU Testing Services, directly managing the proctoring of non-traditionally accommodated exams at Student Accessibility Services.</li><li>
Oversee the functions of the Peer Notetaker request, hiring, provision, and compensation process.</li><li>
Participate in and/or lead University based working groups, committees, events, or other activities as assigned/interested.</li><li>
Represent Student Accessibility Services at on campus and community-based events and activities that may include admissions events, prospective students activities, cross-campus collaborative programming, SEPAC presentations, etc.,</li><li>
Contribute to the marketing and online presence of the office via multiple platforms (print, social media, BSU-specific applications, etc.,).</li><li>
Collect and report data regarding accommodation statistics.</li><li>
Support the development and implementation of departmental programming.</li><li>
Perform other professional tasks as assigned.</li></ul> 

Required Qualifications: 
<ul><li>Student Accessibility Services (SAS) is committed to finding the best candidate for this job and acknowledges that the best candidate may be one who comes from a unique educational or career path. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage you to apply if you believe you have a combination of education and experience to meet the qualifications described.</li></ul> 
<ul><li>Bachelors Degree in related field plus a minimum of two (2) years of experience.</li><li>Knowledge of and training in assistive technology</li><li>Experience communicating with students and interpreting disability documentation to identify barriers.</li><li>When monitoring exams, must be able to observe, facilitate, review, and assess the entire testing process. This may include scribing dictated responses.</li><li>Skilled in utilizing and maintaining complex, multi-functional databases</li><li>Knowledge of alternative format texts and media, with experience adapting materials</li><li>Familiarity with Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 and the Americans with Disabilities Amendments Act of 2008 as they apply to postsecondary education.</li><li>Excellent oral and written communications skills to communicate effectively with faculty, staff, students, and other stakeholders in individual and group settings.</li><li>Strong computer skills; ability to work with Microsoft Office products and student information systems.</li><li>Familiarity with case histories, psycho-educational, neuro-psychological, and medical assessments.</li><li>High degree of personal and professional integrity, respect for privacy and confidentiality, and a sense of ethics.</li><li>Experience with and an ongoing commitment to working effectively with and across diverse communities, including specific experience with one or more of the following identities/communities: People with both visible and invisible disabilities, people of color, minoritized groups and immigrant populations, people of various gender and sexual identities and expressions, first-generation students, people from economically disadvantaged backgrounds.</li></ul> 

Preferred Qualifications: 
<div>
Masters Degree
 
Knowledge of and training in assistive technology, particularly technologies related to the higher education environment. 
Experience with de-escalation strategies and mental health first aid. 
<ul><li>Experience in analyzing case histories and interpreting psycho-educational, neuro-psychological and medical assessments.</li><li>Experience with Banner, Qualtrics, Clockwork, Navigate</li><li>Experience with Clockwork, Read &amp; Write, Blackboard Ally, Microsoft Stream, augmented listening systems/hearing assistive technology, ZoomText, Sonocent, JamWorks, MuseScore, accessible PDFs, etc.,</li></ul></div> 

Work Environment: 
<div>
Bridgewater State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employee with disabilities. To request a reasonable accommodation for the application process, please complete and submit this electronic form: https://cm.maxient.com/reportingform.php?BridgewaterStateUniv&amp;layout_id=18</div> 

Special Conditions for Eligibility: 
<div>
Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check. Bridgewater State University is an E-Verify employer. 
 
This position is not eligible for H-1B sponsorship.</div> 

Salary Range: $65,000-$70,000 
Posting Number: S01307P 
Open Date: 04/10/2026 
Close Date: 05/10/2026 
Open Until Filled: No 
 
Special Instructions to Applicants: 
<div>
Please note the following information is required to complete your application for this position: 
<ul><li>Resume</li><li>Cover Letter</li><li>A minimum of one (1) employment history entry.</li><li>A minimum of three (3) professional reference entries.</li></ul></div> 

To apply, visit https://jobs.bridgew.edu/postings/32067 
<div>
Bridgewater State University is an equal employment opportunity employer and considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy-related condition or any other characteristic protected by law.</div> 
jeid-18e5106c24f3d14d88c76ff74d072c01</div>

Assistive Technology Specialist, Staff Associate

ONEX

<div>
 
 
 Job Purpose
 
 
 
 This role is responsible for managing the day-to-day operations of the organization&rsquo;s IT infrastructure to ensure systems are available, and performing effectively. This includes the administration and support of LAN/WAN networks, servers, internet services, and related technologies that enable smooth business operations.
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Support and maintain ICT assets as assigned, with a proactive and adaptable approach to IT operations.
 </li>
 <li>
 Assist in managing systems, servers, and networks to ensure smooth day-to-day operations.
 </li>
 <li>
 Provide basic support for office technologies such as CCTV and related systems (training can be provided).
 </li>
 <li>
 Support enterprise applications such as Microsoft 365 and other business applications from an infrastructure and user support perspective.
 </li>
 <li>
 Stay updated with relevant technology trends and suggest improvements where applicable.
 </li>
 <li>
 Identify and report system issues, and assist in implementing solutions.
 </li>
 <li>
 Support implementation of IT security practices across systems, networks, and endpoints.
 </li>
 <li>
 Ensure smooth functioning of core IT services such as antivirus, printing, and email.
 </li>
 <li>
 Assist in providing secure remote access (e.g., VPN) to users.
 </li>
 <li>
 Respond to user support requests and coordinate with helpdesk or senior team members to resolve issues within agreed timelines.
 </li>
 <li>
 Provide basic technical support and guidance to end users.
 </li>
 <li>
 Support resolution of technical issues and escalate complex problems when required.
 </li>
 <li>
 Perform other related IT tasks as assigned by ICT Management.
 </li>
 <li>
 Exposure to ERP systems (such as SAP) is an added advantage.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Background:
 
 
 
 
 
 <ul>
 <li>
 Engineering Degree in Information Technology / Computer Science / Software Engineering.
 </li>
 <li>
 A total of 8 years in IT and minimum 4-5 years in an IT environment in similar position.
 </li>
 <li>
 Certification in ITIL, CISCO, Microsoft &amp; other leading IT technology vendors.
 </li>
 </ul>
 
 
</div>

Senior Information Technology Specialist

TikTok

Design
 
Creative Technology Specialist (AI & Prototyping) - TikTok-Design-Effect
 
Location
 :
 
San Jose
 
Employment Type
 :
 
Regular
 
Job Code
 :
 
A148079A
 
Responsibilities
 
We are looking for a passionate and creative Creative Technologist to join our Design & Effect team at TikTok. This role is at the forefront of design, technology, and artificial intelligence, dedicated to exploring and building the next generation of imaginative user experiences. You will work closely with our designers, product managers, and algorithm engineers to transform groundbreaking ideas into functional, interactive prototypes that redefine the boundaries of creativity for hundreds of millions of users.
 
1. Stay at the forefront of AI trends: Continuously track and research the latest advancements in AI, especially in multimodal, Large Language Models (LLMs), and diffusion models, and rapidly apply new technologies to creative prototypes and product concepts to explore innovative interactive experiences;
 2. Bring creative concepts to life: Collaborate closely with designers and product managers to transform abstract concepts and design ideas into interactive, high-fidelity functional demos through rapid prototyping;
 3. Provide technical assessment and solution design: Engage deeply in the product development lifecycle by evaluating the feasibility and potential of AI/ML solutions from a technical perspective, including model selection, framework assessment, and performance considerations, while helping define clear technical specifications and interaction rules;
 4. Act as a technical bridge: Serve as a critical bridge between design and algorithm/engineering teams, leading technical communication and alignment to ensure design intent is accurately and efficiently translated into implementation;
 5. Build and optimize prototyping pipelines: Take responsibility for building and maintaining an efficient prototyping pipeline, exploring and introducing new tools and methodologies to accelerate the team's creative iteration speed and improve prototype quality;
 6. Drive innovation and experimentation: Proactively initiate and lead technology-driven innovation projects and design experiments that challenge existing paradigms and inject new vitality into our products.
 
Qualifications
 
Minimum qualifications: 
1. Bachelor's/Master's degree in Computer Science, Human-Computer Interaction, Design, a related field, or equivalent practical experience;
 2. 3+ years of experience in creative technology, prototyping, full-stack development, or a related field, supported by a strong portfolio showcasing relevant projects;
 3. Proficiency in at least one major programming language and its ecosystem, such as Python (for AI/ML), TypeScript/JavaScript (for Web/Node.js), and familiarity with modern front-end frameworks like React/Vue.js;
 4. Hands-on experience integrating AI/ML models (especially LLMs or Generative AI) into applications or prototypes, with a solid understanding of concepts like Prompt Engineering, RAG, and Agentic workflows;
 5. Excellent communication and cross-functional collaboration skills, with the ability to articulate complex technical concepts and design ideas clearly to team members from diverse backgrounds (designers, engineers, PMs);
 6. A genuine passion for creating compelling user experiences, combined with strong curiosity, a hands-on attitude, and a problem-solving mindset in a fast-paced, challenging environment;
 7. Systematic thinking and abstraction abilities, capable of breaking down complex problems and designing elegant, scalable technical solutions.
 
Preferred Qualifications: 
1. Experience with Unity, Unreal Engine, or other real-time 3D engines for prototyping or project development;
 2. A strong interest in the light-gaming, interactive entertainment, or social product industries, with relevant personal or professional projects;
 3. Experience in mobile application development (iOS/Android).;
 4. A deep understanding of visual design, motion graphics, or human-computer interaction principles;
 5. Contributions to open-source projects or participation in technical communities;
 6. Experience with data analysis and A/B testing to validate the effectiveness of designs and products.
 
Job Information
 
【For Pay Transparency】Compensation Description (Annually)
 
The base salary range for this position in the selected city is $112000 - $288000 annually.
 
​
 
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
 
​
 
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
 
​
 
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
 
​
 
For Los Angeles County (unincorporated) Candidates: 
​
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
 
​
 
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
 
​
 
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
 
​
 
3. Exercising sound judgment.
 
​
 
About TikTok
 
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
 
​
 
Why Join Us
 
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
 
​
 
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
​
 
​
 
Diversity & Inclusion
 
​
 
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
 
​
 
TikTok Accommodation
 
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
 
https://tinyurl.com/RA-request

Creative Technology Specialist (AI & Prototyping) - TikTok-Design-Effect

SPRING DELL CENTER INC

<div>Spring Dell Center, Inc. is an equal opportunity employer promoting a drug-free, smoke-free workplace that does not honor medical marijuana.
Information Technology Support Specialist
NOT A REMOTE POSITION
Annual Salary: $46,259.20
Status: Full-Time
Shift: Monday - Friday
Location: La Plata, MD
Requirements of Position:<ul><li>
Demonstrate the ability to identify, troubleshoot &amp; resolve problems, make timely decisions</li><li>
Demonstrate sound time management and dependability</li><li>
Ability to perform multiple tasks at once and to work independently</li><li>
Adapt to change; ability to be flexible with duties and hours</li><li>
Ability to convey a professional attitude that promotes leadership, teamwork, and promotes a healthy work environment</li></ul>
Duties of Position:<ul><li>
Monitor, troubleshoot, and escalate problems accordingly to appropriate resources for all of Spring Dell Centers&rsquo; various on-premises and cloud-based systems, as well as third-party applications and services</li><li>
Evaluate and perform all maintenance of hardware, software, and networks for optimal performance and security at all Agency sites&rsquo;</li><li>
Learning and understanding Spring Dell Center&rsquo;s operations and systems across all departments to ensure positive workflow</li><li>
Effective Documentation of IT processes and procedures</li><li>
Receiving and deploying ordered endpoint items (laptops, RAM, monitors, speakers, webcams, AC adapters, WiFi adapters, etc.) and inventory</li><li>
Collaborate troubleshooting of all sites&rsquo; internet &amp; cable TV services and communication with those vendors</li><li>
Assist in the maintenance and administration of Spring Dells PBX phone database system and communication with the vendors</li><li>
Responsible for monitoring, maintaining, and troubleshooting Spring Dell&rsquo;s IT hardware</li><li>
Administration of Microsoft 365 Applications and Admin portal</li><li>
Configure hardware and software to work on Spring Dell Centers Networks</li><li>
Responsible for maintaining Spring Dell Centers hardware and software technology to align with industry standards</li><li>
Communicate effectively with Spring Dell Staff on issues that may cause interruptions to work processes</li><li>
Collaborate with Staff on computer and technology projects such as technical designing of documents and setting up of office spaces for meetings and webinars</li><li>
Instruct new hire orientation training modules for IT training</li></ul> 
Business Responsibilities<ul><li>
 Ensure quality control; look for ways to improve and promote quality</li><li>
 Provide portions of a Quarterly report to the Systems Administrator to submit to the Executive Director</li><li>
Initiate and implement goal planning as part of the SDC strategic planning process</li><li>
Assure availability to make presentations to the Board of Directors as requested</li><li>
Attend conferences, workshops, and computer-related training</li></ul> 
Policy and Procedures<ul><li>
Comply with Agency Policies and Procedures.</li><li>
Support the Agency&rsquo;s Mission, Goals and Values.</li><li>
Ensure new employees are familiar with the Agency&rsquo;s Computer Operating Policies</li></ul> 
General<ul><li>
Maintain Accountability to the Systems Administrator</li><li>
Acquire and maintain all required certifications, as needed.</li><li>
Attend all added meetings, training courses, and in-services as determined by the System Administrator; adjusting schedules outside of normal work hours, as needed. Travel may also be required.</li><li>
Exhibit active involvement on a minimum of one outside agency committee</li><li>
Provide instruction for at least one agency mandated training and/or join one or more agency committees.</li><li>
Participate in agency functions and fundraisers, encouraging involvement from all staff.</li><li>
Perform duties and responsibilities as required within the scope of the position.</li></ul> 
Qualifications:<ul><li>
High School Diploma or GED</li><li>
An A+ Certification or equivalent experience</li><li>
Perform physical activities such as: lifting, pushing and pulling</li><li>
Clean Driving Record with 2 years driving experience</li><li>
Demonstrate sound time management and dependability</li><li>
Excellent communication skills (written and verbal)</li><li>
Proficient in Microsoft Office Applications</li><li>
Advanced Computer Skills</li></ul> 
Benefits and Perks:<ul><li>
Paid Training</li><li>
Paid Holidays</li><li>
Health Insurance</li><li>
403b Retirement Plan</li><li>
Tuition Reimbursement</li><li>
Free $10,000 Life Insurance/Accidental Death and Dismemberment</li><li>
Direct Deposit</li><li>
Annual Leave</li><li>
Sick Leave</li><li>
Military Leave</li><li>
Jury Duty Leave</li><li>
Bereavement Leave</li></ul>
oApiPTVay1</div>

Information Technology Support Specialist

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Creative Technology Specialist (AI & Prototyping) - TikTok-Design-Effect

Information Technology Support Specialist