technology specialist

Olympic Medical Center

<p></p><div><p><b>ABOUT OLYMPIC MEDICAL CENTER:</b></p><p>
Imagine working on Washington State&rsquo;s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family.</p><p></p><p>
Bordered by the scenic Olympic National Park, the Strait of Juan de Fuca and the Pacific Coast - with Seattle and Victoria, BC just a ferry ride away - you won&rsquo;t find a better location. You&rsquo;ll receive a competitive salary, excellent benefits, relocation assistance plus an amazing PNW lifestyle &ndash; a perfect combination!</p><p></p><p><b>
FTE:</b></p>
100%<p></p><p><b>
WORK SHIFT</b></p>
Days<p></p><p><b>
PAY RANGE:</b></p>
$30.26 - $45.38<p></p><p><b>
UNION:</b></p><p></p><p><b>
SHIFT </b><b>DIFFERENTIALS/PREMIUMS:</b></p><p></p><p><b>
Weekend &amp; Holiday Shifts: </b>No</p><p><b>
On-Call Shifts: </b>No</p><p></p><p><b>
JOB DESCRIPTION:</b></p><p></p><p>
Utilizing a broad variety of educational media, provides organizational support on technology-based learning. Provides audiovisual support for OMC&rsquo;s educational offerings and meetings. Acts as the organizational HealthStream administrator and RQI lead. Collaboratively maintains Education Department SharePoint site with Education Team. Helps plan, coordinate, implement and evaluate educational needs; participates in organizational education needs assessments and quality improvement activities; works with department leadership to assist with clinical education and competency efforts. Use clinical knowledge and skills to advance the training and education of OMC staff. This position supports OMC leadership to resolve education gaps and attend meetings, training, and orientations as necessary to deliver educational support.
</p><p></p><p><b>EDUCATION</b></p><ul><li><p>
High school diploma/GED required.</p></li><li><p>
AA degree in Business Computers and/or equivalent experience, or Bachelor&rsquo;s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field, preferred.</p></li></ul><p></p><p><b>
EXPERIENCE</b></p><ul><li><p>
Minimum 2+ years of experience in computer technology, preferred.</p></li><li><p>
Minimum 6+ years of clinical experience in a healthcare setting, required.</p></li></ul><p></p><p><b>
LICENSURE/CREDENTIALS
</b></p><ul><li><p>BLS, required.</p></li></ul><p></p><p><b>
BENEFITS INFORMATION:</b></p><p>
Click here for information about our benefits.</p><p></p><p><b>
Equal Employment Opportunity (EEO) Statement:</b></p><p>
Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit www.eeoc.gov.</p></div>

Clinical Technology Specialist

Syniverse

<div><div>Syniverse is the world&rsquo;s most connected company. Whether we&rsquo;re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world&rsquo;s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we&rsquo;re able to provide our incredible talent with an innovative culture and great benefits.</div><div></div><div>
Who We're Looking For</div>
Our HR Technology strategy involves a forward-thinking approach to understanding current and future trends as well as the impact of our investments in our people. The HR Technology Specialist is a member of the HR function. They will be the primary support contact for our Workday user community while also ensuring that the security and confidentiality of our Workday platform is maintained. The ideal candidate has a good understanding of the HR function, is proactive and creative in looking at issues, an strong team player, and is comfortable with navigating the Workday platform. There is room for role expansion to support other HR technology systems.<ul><li></li></ul><div>
Some of What You'll Do</div><div><div>
Scope of the Role:</div><ul><li>
Direct Reports: This is an individual contributor role and has no direct reports.</li></ul><div></div><div>
Key Responsibilities:</div><ul><li>
Support areas of Workday, such as Compensation and Time/Attendance</li><li>
Support contact for the Workday user community by trouble shooting problems, answering questions ensuring queries are addressed in a timely manner with excellent customer service</li><li>
Collaborate with Workday Community to resolve issues found within Workday and proactively remain informed about Workday enhancements</li><li>
Create documentation for new processes and update existing documentation based on enhancements made to existing processes</li><li>
Perform administrative functions including security maintenance, business process configuration, data loads, password resets, etc. for Workday and other HR platforms</li><li>
Assist with twice a year mandatory system enhancement release, including regression testing and identifying process improvements</li><li>
Regularly perform data audits and validations, and follow up with appropriate teams for corrections</li><li>
Collaborate with HR and functional stakeholders to build reporting (including calculated fields, all report types)</li></ul><div></div><div>
 Experience, Education and Certifications:</div><ul><li>
Bachelor's degree: human resources preferred or related field</li><li>
3+ years of back-end experience on the Workday platform with experience in Workday Compensation and Time/Attendance strongly preferred</li><li>
Minimum 3-5 years of relevant Human Resources work experience</li><li>
Excellent customer service skills, able to collaborate with a wide variety of people</li></ul><div></div><div>
 Additional Requirements:</div><ul><li>
Knowledge of Workday Compensation and Time/Attendance</li><li>
Capable of writing/maintaining Custom Reports; Experience with creating calculated fields</li><li>
Comprehension of Workday Security</li><li>
Must be experienced user of MS Office (Word, Excel Outlook, PowerPoint; In Excel, must have ability to create pivot tables, VLOOKUP's)</li><li>
Experience with MS SharePoint a plus.</li><li>
A strong foundation and understanding of key HR practices and issues</li><li>
Detail oriented and organized, with high degree of accuracy</li><li>
Ability to maintain strict confidentiality</li><li>
Proven ability to prioritize and complete tasks with tight deadlines</li><li>
Ability to work both independently and as a team player</li><li>
Strong problem-solving skills</li><li>
Strong English communication skills, both verbal and written</li><li>
Able to work in a fast-paced, time-critical environment</li></ul></div><div></div><ul><li></li></ul><div>
Why You Should Join Us</div><div></div><div>
Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.</div><div></div><div>
At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.</div><div></div><div>
Know someone at Syniverse?</div><div>
Be sure to have them submit you as a referral prior to applying for this position.</div></div>

Sr. HR Technology Specialist

Goodwin Procter LLP

<div><div>Join Goodwin&rsquo;s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world&rsquo;s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team &ndash; all business professionals at the firm &ndash; you&rsquo;ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.<br>
<br>
Here, we&rsquo;re not just supporting a law firm; we&rsquo;re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we&rsquo;re proud to have been recognised as the &ldquo;Best Business Team&rdquo; by The American Lawyer.<br>
<br>
This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.</div><div></div><div>
We are seeking an experienced and detail-oriented Email Marketing Technology Specialist to join our dynamic Marketing team at Goodwin, a top-ranked global 50 law firm. You&rsquo;ll work closely with cross-functional team members to execute and deliver email marketing campaigns and content to our audiences&rsquo; inboxes, track performance, and contribute to the continuous improvement and growth of our digital marketing efforts. Using your skills and experience, you will support initiatives to plan, develop, and optimize our email marketing content to generate engagement and drive traffic to our website, ensuring alignment with marketing objectives and best practices across device types and platforms.</div><div></div><div>
The ideal candidate has a knowledgeable background in, and understands the technical application of, multi-channel marketing campaigns, is quick to pick up new marketing platforms, has a keen eye for detail, and thrives in a fast-paced, collaborative environment.</div><div><br>
What You Will Do:</div><ul><li><div>
Oversee the creation, QA, and timely deployment of email campaigns, including newsletters and event invitations, using Microsoft Dynamics Customer Insights &ndash; Journeys and Cvent.</div></li><li><div>
Partner with the Email Marketing Technology Manager to develop automated workflows that streamline campaign execution and improve team efficiency.</div></li><li><div>
Collaborate with outsourced email production resources (contractors) to support the day-to-day request queue and provide guidance on email best practices, campaign creation, and execution.</div></li><li><div>
Manage and partially own the email request queue, coordinating with external contractors to ensure campaigns are completed in a timely and professional manner.</div></li><li><div>
Ensure email campaigns adhere to brand, legal, and compliance standards, including reviewing and guiding external contractors on campaign build, deployment, and follow-up.</div></li><li><div>
Optimize campaign performance through testing, personalization, and list segmentation, in close collaboration with the Email Marketing Technology Manager and Marketing Strategy team members.</div></li><li><div>
Maintain ongoing documentation of evolving email best practices, updating internal guides as Microsoft rolls out new features within the Customer Insights &ndash; Journeys platform.</div></li><li><div>
Partner with the Dynamics CRM team on email-related initiatives, including consent management and international regulations (e.g., GDPR), cross-platform contact syncing, and marketing list and segment creation and maintenance.</div></li><li><div>
Collaborate with Marketing Strategy, Operations, and Technology teams on campaign planning, development, execution, reporting, and optimization.</div></li></ul><div></div><div>
Who You Are:</div><ul><li><div>
4+ years of professional work experience in email marketing or equivalent role; experience working with professional services firms a plus.</div></li><li><div>
Bachelor&rsquo;s degree in marketing, business administration, related field or equivalent experience.</div></li><li><div>
Strong technical knowledge of enterprise-level email marketing platforms (e.g., Microsoft Dynamics, Vuture, Constant Contact, Salesforce Marketing Cloud, Marketo, or Pardot).</div></li><li><div>
Strong knowledge of email and general digital marketing best practices.</div></li><li><div>
Working knowledge of HTML/CSS for email.</div></li><li><div>
Experience within workflow management tools (e.g., Workfront, Trello, Asana, Gira, etc.)</div></li><li><div>
Proficiency in Microsoft Office suite, with the ability to organize, analyze, and manage data to support email marketing initiatives.</div></li><li><div>
Experience in marketing/business development and business intelligence reporting tools (e.g., Tableau, Power BI) is a plus.</div></li><li><div>
Demonstrated command of grammar, spelling, and language usage, along with a strong understanding of standard business correspondence and formatting conventions.</div></li><li><div>
Consistently applies a high level of attention to detail, with a strong focus on accuracy, quality, and brand consistency across all communications.</div></li><li><div>
Communicates clearly and effectively, both verbally and in writing, with the ability to tailor messaging to different audiences and objectives as needed.</div></li><li><div>
A motivated self-starter and quick learner who combines independence with creativity, reliability, and a strong sense of ownership over assigned work.</div></li><li><div>
Effectively prioritizes workload and manages multiple projects and deadlines simultaneously, maintaining productivity with minimal supervision.</div></li><li><div>
Builds and maintains strong working relationships with legal and business colleagues.</div></li><li><div>
Thrives in a fast-paced, collaborative environment, contributing positively to team dynamics while remaining flexible and solution-focused.</div></li><li><div>
Adapts readily to new technologies and platforms, applying them thoughtfully and creatively to enhance efficiency and marketing effectiveness.</div></li><li><div>
Occasional travel to other offices.</div></li></ul><div>
#LI- TV1</div><div></div><div>
Benefits and More</div><div>
At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:</div><ul><li><div>
Health, dental, and vision insurance</div></li><li><div>
Life and disability insurance</div></li><li><div>
Retirement &amp; Savings Plan</div></li><li><div>
Emergency back-up child and adult care</div></li><li><div>
Paid vacation, sick time off, and holidays</div></li><li><div>
Professional development and career advancement opportunities</div></li><li><div>
Employee recognition and reward programs</div></li><li><div>
Employee wellness and assistance programs</div></li><li><div>
Employee discounts and perks</div></li></ul><div></div><div>
Consistent with the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.</div><div></div><div>
Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.</div><div></div><div>
Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.<br>
<br>
To request a reasonable accommodation to participate in the job application or interview process in the US, contact the Benefits Department by <div>email</div> or by phone at 617-570-1800. To request any disability or neurodivergence related accommodations to participate in the job application or interview process in the UK or Germany, please <div>email</div> the Recruiting Department. Any information you provide will be in the strictest confidence, and only used for the purpose of providing the accommodations needed. Requesting accommodations will not adversely affect the outcome of your application.</div><br>
This position is eligible for overtime: No<div></div>
The target salary range for this position varies by location and is commensurate with relevant experience: Boston $75,100 - $100,100 | Los Angeles $80,700 - $107,600 | New York $80,700 - $107,600 | Philadelphia $73,600 - $98,100 | San Francisco $86,300 - $115,100 | Santa Monica $80,700 - $107,600 | Silicon Valley $86,300 - $115,100 | Washington DC $75,100 - $100,100</div>

Marketing Technology Specialist- Email

MARYVILLE COLLEGE

<div></div><div><div><b>MARYVILLE COLLEGE STAFF POSITION DESCRIPTION</b></div><p>
</p><p><b>Position Title: </b>Instructional Designer and Technology Specialist</p><p><b>
Department: </b>Academic Affairs<b>
</b></p><p><b>Title of Immediate Supervisor: </b>Assistant Dean for Academic Success</p><p><b>
Funded Term / Work Cycle: </b>12-month, full-time</p><p><b>
Expected Daily Work Hours: </b>8:00 a.m.&ndash;5:00 p.m.</p><p><b>
Expected Weekly Work Schedule</b>: Monday&ndash;Friday</p><p><b>
Pay Grade: </b>7S</p><p><b>
Expected Salary Range</b>: $47,000</p><div><div>
</div></div><p></p><p><b>About Maryville College:</b></p><p>
Maryville College is a nationally ranked institution of higher learning and one of America&rsquo;s oldest colleges. For more than 200 years, we&rsquo;ve educated students to be giving citizens and gifted leaders to study everything so that they are prepared for anything. Our graduates are equipped to address complex problems, engage with diverse communities, and launch meaningful careers.</p><p>
Nestled in Maryville, Tennessee, between the Great Smoky Mountains National Park and the city of Knoxville, our campus combines the beauty of a rural setting with the advantages of an urban center. With a wide range of academic programs and a strong tradition of career preparation, our alumni live &ldquo;strong of mind and brave of heart,&rdquo; carrying forward our Presbyterian founder&rsquo;s charge to do good on the largest possible scale.</p><p>
</p><p><b>Mission</b></p><p>
At Maryville College, we offer more than a mission&mdash;we offer support. Our employees receive a comprehensive benefits package including medical, dental, and vision coverage; a generous paid time off program; a retirement plan with an employer match of up to 5%; tuition benefits for employees, spouses, and dependents; and the opportunity to grow in a collaborative community that values professional excellence and personal well-being.
</p><p><i>&ldquo;Maryville College prepares students for lives of citizenship and leadership as we challenge each one to search for truth, grow in wisdom, work for justice and dedicate a life of creativity and service to the peoples of the world.&rdquo;</i></p><p>
</p><p><b>Values:</b></p><ul><li><b>
Scholarship: </b>We commit ourselves to lifelong curiosity and learning, to the search for knowledge, and to intellectual creativity.</li><li><b>
Respect:</b> We commit ourselves to honor the worth, dignity, and freedom of ourselves and all creation, and to treat others as we wish to be treated.</li><li><b>
Integrity:</b> We commit ourselves to truth, honesty, dependability, and responsibility in all our actions and relationships.</li></ul><p>
</p><div></div><div><b>Position Purpose</b></div><div><div>
</div>The Instructional Designer and Technology Specialist advances the College&rsquo;s teaching and learning mission by supporting the effective and innovative use of effective pedagogies and instructional technologies across all modalities. This role contributes to the development of technology-enhanced learning environments, assists with digital learning strategy, and helps faculty integrate tools that improve instructional effectiveness and student learning outcomes.</div><p>
</p><div></div><div><b>SUMMARY</b></div><div><div>
</div>The Instructional Designer and Technology Specialist provides faculty support, training, and consultation for instructional technologies, assists with LMS and learning troubleshooting tools, develops training resources, and helps implement new learning technologies. The role supports daily instructional technology operations, collaborates with academic departments, and contributes to technology pilots, assessments, and improvements.</div><p>
</p><div></div><div><b>Education and Experience required to ensure success in this position:</b></div><p>
</p><p><b>Education
</b></p><ul><li>Bachelor's degree required in instructional design, educational technology, or similar relevant field from an accredited college or university
</li></ul><p></p><p><b>Experience</b></p><ul><li>
Minimum of three (3) years of experience in instructional technology or instructional design.
</li><li>Experience using best practices in designing and implementing online courses in a variety of formats, including asynchronous, hybrid, and hy-flex modalities
</li></ul><p></p><div><b>ESSENTIAL FUNCTIONS</b></div><div><div><br>
</div><br>
<b>Leadership and Collaboration</b></div><ul><li>
Collaborate with faculty to integrate technology into course design, assignments, and learning activities across online, hybrid, and face-to-face formats.</li><li>
Serve as a technology consultant for academic departments, providing guidance on digital tools that enhance teaching and learning.</li><li>
Coordinate with Information Technology Services to support system updates, troubleshooting, and classroom technology improvements.</li><li>
Participate in campus committees, working groups, or initiatives related to instructional innovation.</li><li>
Provide expertise and recommendations during planning for technology-enhanced learning spaces and digital learning strategy.</li></ul><p>
</p><p><b>Data, Technology, and Compliance</b></p><ul><li>
Collaborate with IT staff to maintain and support the College&rsquo;s learning management system (LMS), learning tools, and integrations with related platforms.</li><li>
Support faculty and staff in using instructional technologies such as lecture capture tools, classroom AV systems, multimedia tools, and digital assessment platforms.</li><li>
Ensure digital materials and instructional platforms meet accessibility standards and federal compliance expectations.</li><li>
Track platform usage, workshop attendance, faculty adoption, and other data relevant to assessment and strategic planning.</li><li>
Assist with reporting requirements for the Title III grant and other internal initiatives.</li></ul><p>
</p><p><b>Stakeholder and Institutional Support</b></p><ul><li>
Collaborate with Academic Affairs staff to provide faculty and staff with timely support for instructional technology issues, including troubleshooting, consultation, and resource development.</li><li>
Collaborate with IT staff to respond to tickets or requests related to LMS operation, classroom technologies, digital media tools, and instructional systems.</li><li>
Partner with Academic Affairs, advising, and student support offices to ensure a consistent and effective digital learning experience.</li><li>
Support student users as needed in navigating learning platforms and tools.</li></ul><p>
</p><p><b>Operations and Technical Oversight</b></p><ul><li>
Develop and deliver workshops, tutorials, online guides, and training materials related to instructional technologies.</li><li>
Maintain the instructional technology knowledge base, help documentation, and resource libraries.</li><li>
Assist with the design, configuration, and maintenance of technology-rich classrooms, labs, and learning environments.</li><li>
Support pilots, testing, and phased rollouts of new instructional tools and platforms.</li><li>
Work with vendors on technical support, configuration assistance, or product updates.</li></ul><p>
</p><p><b>Fiscal Oversight</b></p><ul><li>
No independent budget authority.</li><li>
Provide recommendations for purchasing instructional software, equipment, or improvements to technology-enhanced learning spaces.</li></ul><p>
</p><p><b>Strategic Planning and Sustainability</b></p><ul><li>
Research emerging instructional technologies and make recommendations for adoption, expansion, or discontinuation.</li><li>
Provide feedback that strengthens digital learning strategies and long-term sustainability of instructional technology initiatives.</li><li>
Contribute to planning and documentation that ensures continuity and scalability of digital learning support.</li></ul><p>
</p><p><b>Other</b></p><p><i>
NOTE: Other roles/duties will be assigned as necessary to assist the College in the attainment of the goals set forth and the enhancement of a positive, respectful learning environment for all staff, faculty, and students.</i></p><p>
</p><div></div><div><b>Knowledge, Skills, and Abilities</b></div><ul><li>
Knowledge of instructional design principles and best practices for technology-enhanced learning.</li><li>
Proficiency with LMS platforms and learning tools</li><li>
Knowledge of digital media tools, instructional software, and classroom AV systems.</li><li>
Strong communication, training, and facilitation skills.</li><li>
Ability to troubleshoot technical issues and guide users through solutions.</li><li>
Ability to manage multiple projects, meet deadlines, and collaborate across campus units.</li><li>
Skill in evaluating new technologies and presenting recommendations.</li><li>
Ability to support faculty with varying levels of technology experience.</li></ul><p>
</p><div></div><div><b>License, Certification, or Registration Necessary:</b></div><ul><li>
None required.<br>
<i>Preferred but optional: certifications in instructional technology, LMS administration, or related areas.</i></li></ul><div><div>
</div></div><p></p><div><b>Work Environment and Physical Requirements:</b></div><p>
</p><p>WORK ENVIRONMENT<br>
<i>Work is typically performed in a professional office environment and includes:</i></p><ul><li>
Regular use of computers, phones, and standard office equipment</li><li>
Frequent interaction with faculty, staff, and instructional support teams</li><li>
Occasional movement between campus buildings for meetings, consultations, or faculty support</li><li>
Managing multiple priorities in a fast-paced setting</li><li>
Extended screen time for reviewing digital course materials and building online content</li><li>
Ability to assist during workshops or faculty learning sessions (standing, presenting, moving equipment)</li><li>
Work in both physical and digital learning environments</li></ul><p>
</p><p>PHYSICAL REQUIREMENTS</p><ul><li>
Ability to remain in a stationary position for extended periods during design and development work</li><li>
Ability to move about campus as needed for consultations or training sessions</li><li>
Ability to lift and move up to 20 pounds (A/V equipment, training materials, or technology components)</li><li>
Sufficient manual dexterity to operate office technology and instructional design tools</li><li>
Ability to communicate effectively in person, by phone, and electronically</li></ul><p>
</p><div></div><div><b>Ability to operate the following vehicles or equipment:</b></div><ul><li>
Computers and standard office equipment</li><li>
Learning management systems (e.g., Blackboard)</li><li>
Instructional design and accessibility software (e.g., Articulate, Adobe products, multimedia tools)</li><li>
Communication technologies including email, Teams, and collaboration platforms</li><li>
A/V equipment used during training sessions, workshops, or instructional support</li></ul></div>

Instructional Designer and Technology Specialist

State of Colorado

JOB
<br><b>STATE OF COLORADO RESIDENCY REQUIRED NOTE:</b> This announcement may be used to fill multiple openings. Colorado Governor Jared Polis is committed to building a Colorado For All, a place where everyone has an opportunity to succeed and live the Colorado way of life. Governor Polis is focused on lowering health care costs for hardworking Coloradans, transitioning the state to renewable energy sources, ensuring every Colorado child gets a quality education, and building an economy that works for everyone. The Governor's staff includes offices for budgeting, communications and outreach, legal counsel, legislative liaison, operations, policy and research, and scheduling.Committed to Diversity - We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities. If you’re looking for a place where you can be your authentic self at work and celebrate the uniqueness of those around you, then we want to talk to you! State of Colorado employees were asked to reflect on their experience with equity, diversity, and inclusion. Click here to learn more about their experiences Colorado For All - Colorado Employees Reflect on Equity, Diversity, & InclusionWe offer a generous benefits package including: • 11 paid holidays per year plus vacation and sick leave • Medical, dental, and vision plans • State paid life insurance policy • Choice of 2 retirement plans (defined benefit or defined contribution) • Optional 401(k) and 457 plans • State paid short-term disability coverage • Additional optional life and disability plans • Credit Union membership • Training and professional developmentTo learn more about State of Colorado benefits visit: https://www.colorado.gov/dhr/benefits.Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service.This position will have the opportunity for a hybrid schedule (combination of in-office and remote workplace). **Please note - equipment provisioning and certain onboarding tasks will take place in person, in our Denver office, on the first day of employment.** The Colorado Department of Early Childhood (CDEC) ensures the delivery of a comprehensive, community-informed, data-driven, high-quality, and equitable early childhood system that supports the care, education and well-being of all Colorado's young children, their families and early childhood professionals in all settings. CDEC provides access to collaborative, coordinated, quality early childhood programs and support to children, families, and early care professionals in an effort to best prepare Coloradans for future success. CDEC works with many partners, including parents, schools, child care providers, Early Childhood Councils, counties, Community Centered Boards, early intervention service providers, family resources centers, county human services, county public health, businesses, community organizations, and other stakeholders to provide high-quality early childhood and family support programs.Business Operations, Innovation, Technology, & Security (BITS) has 4 crucial teams responsible for the entire agency technology portfolio. The 4 teams manage CDEC's information technology, infrastructure, operations, projects, & enterprise applications. BITS coordinates daily with all of CDEC, the Governor's Office of Information Technology (OIT), and technology service providers in support of the CDEC Mission. Our vision is to be the most tech-forward, user-centric agency in the State of Colorado by identifying, implementing, and managing solutions that are sustainable, interoperable, & secure.The Business Operations (BizOps) team is focused on providing the technology resources, processes, and systems necessary for CDEC to function effectively. This is primarily achieved through the procurement, provisioning, and management of all technology infrastructure [software & hardware] across the CDEC portfolio for our customers.
<br><br>
EXAMPLE OF DUTIES
<br><b>Class Code & Class Description:</b> T1I3XX IT Support Specialist IIIThis role serves as the front line for the Business Operations team. This role’s primary function is to identify, deliver, manage, and maintain uninterrupted digital and physical technology solutions across the agency. This is accomplished through end-user technology support to agency staff in-person, over the phone, and/or remotely/virtually. Technology support applies to all agency technology assets - including hardware and software. In addition to technology support, this role is directly responsible for the management of all agency hardware assets. This is accomplished through the security, tracking, and management of these assets from the CDEC main office. This role will utilize enterprise-level databases & processes such as Information Technology Asset Management (ITAM), Technology Lifecycle Management (TLM), Business Application Management (BAM), and/or Enterprise Resource Planning (ERP).What you’ll be doing: Provide direct end-user support to full resolution through troubleshooting of enterprise and agency-specific software as well as hardware on all agency assets, including laptops, tablets, docks, ports, monitors, charges, smartphones, servers, and/or network equipment.Provide customer service via written communication (emails & chat), virtual communication (video), and voice communication (in-person & phone) when needed to support end users.Responsible for ticket creation, management, tracking, tagging, & follow-up from reception to resolution while achieving the targeted customer experience. This involves proactive effort, managing the customer experience, executing BizOps strategy, delivering necessary physical assets, & collaboration with 3rd party agency vendors & partners.Reviews user system problems, identifies source of problems, develops, proposes, implements, and manages resolutions.Identifies recurring user problems and develops and implements solutions to eliminate problems and addresses user needs. Identify and articulate technical related problems, issue impact, and next steps. Create, develop, and send written, virtual, voice communication to inform all stakeholders of system impacts.Conducts continuous quality improvement of BizOps and CX strategies. Identify potential security risks and report to the appropriate parties.Position is responsible for designing, developing, updating, and executing Standard Operating Procedures (SOPs), guidelines, and best practices for the agency’s enterprise-wide asset management.Continuously manage, update, audit, & improve processes for ordering, deploying, and managing the lifecycle of CDEC’s ITAM.Manage & provide strategic guidance over CDEC hardware asset licenses to ensure they are maintained at an appropriate level.Responsible for the TLM for CDEC hardware assets, including providing reporting for maintaining a modern, healthy equipment to support CDEC operations.Coordinate with vendors to coordinate, plan, accept, sign, & ship for equipment when it is delivered at CDEC facilities and/or CDEC employee locations.Provide management and entry of financial information to OnBase in support of proper tracking of hardware assets to each program area.Coordinate hardware deployments, reclamations, & replacements among vendors, internal technology stakeholders, and CDEC employees as part of the CDEC onboarding process.Coordinate with agency partners to ensure new hardware is imaged and ready for deployment in alignment with OIT, CDEC, & BITS operational requirements.Audit stored and deployed hardware and use industry knowledge to provide reporting and impact assessments (pending deprecations, system integration risks and opportunities, etc.) to position the agency for maximal asset value.Develop recommendations and strategies to ensure that all retiring hardware is sanitized and disposed of in accordance with state e-waste policies and procedures.Continuously develop, update, audit, improve, and maintain processes and documentation for ordering, deploying and managing the lifecycle of CDEC’s software inventory in the Digital ITAM.Provide strategic guidance over CDEC software asset licenses to ensure they are maintained at an appropriate level and communicate when increases, decreases, or license type changes are needed.Ensure enterprise licensing is used as appropriate via coordination with OIT and other state government partners to facilitate cost-savings and efficient procurements.Manage the refresh cycle for CDEC software assets, including providing reporting and recommendations for maintaining essential software to support CDEC operations.Order, install, & coordinate with internal technology stakeholders to order software regularly for new employees and expiring licenses.
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SUPPLEMENTAL INFORMATION
<br>How to Apply (PLEASE READ CAREFULLY)Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter, they will be reviewed in later stages of the selection process. Therefore, it is paramount that you clearly describe all your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered. Complete Applications must include the following documents: A complete CDEC Application for Announced Vacancy (please submit online using the green 'APPLY' button at the top of this announcement)A complete Supplemental Questionnaire (The questionnaire is part of the online application. You will be prompted to answer them as you are completing your online application.)If you are using education to qualify, a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation. Please submit this as an attachment to your online application.If you are a veteran, a copy of your DD214. Please submit this as an attachment to your online application.Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process, which is described below. Comparative Analysis ProcessThe comparative analysis process will consist primarily of a review of applications against the minimum and preferred qualifications of this position. Applications will be reviewed in comparison to all others in the applicant pool in order to identify a top group of candidates who may be invited for a final interview. Depending on the size of the applicant pool, additional selection processes may be utilized to identify a top group of candidates. Applicants will be notified of their status via email. Failure to submit properly completed documents by the closing date will result in your application being rejected.The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.ADAAA Accommodations: The Colorado Department of Early Childhood is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to the Human Resources Specialist: ely.behrhorst@state.co.usThe Department does not offer sponsored visas for employment purposes. Technical AssistanceIf you experience difficulty in uploading or attaching documents to your online application, or for any other technical difficulties, call NEOGOV technical support at 855-524-5627 anytime between 6:00 a.m.-6:00 p.m. (Pacific Time).

Information Technology Specialist - BizOps

Questeq

<div><h5 class="jobSectionHeader"><b>Who we are:</b></h5><p>
We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq.</p><h5 class="jobSectionHeader"><b>
What you will be doing:</b></h5><p>
The Information Technology Specialist (On-Site) will join the talented team at the Upper Bucks County Technical School in Perkasie, PA 18944. You will provide support to our customers to ensure effective problem identification and resolution of software and hardware tools which include both desktop and laptop computers, mobile devices and printers used throughout the educational institution.
</p><h5 class="jobSectionHeader"><b>Essential Functions:</b></h5><ul><li>
New computer setup which includes imaging, software installation, hardware upgrades and troubleshooting. Applies desktop updates, and configuration modifications.</li><li>
Conducts problem identification and resolution with a focus on help desk ticket resolution.</li><li>
Develops desktop strategies and configuration alternatives to best meet customer needs.</li><li>
Architects, create, deploy and maintain standard workstation images for desktops and laptops.</li><li>
Architects and implements patch distribution management (desktop).</li><li>
Ensures workstation operation system has the latest security updates (Microsoft and non-Microsoft products), service packs, and manages BIOS &amp; driver maintenance.</li><li>
Understanding Active Directory group policies and maintaining application groups.</li><li>
Proven experience in desktop methodologies and best practices.</li><li>
Ability to interact with customers on the telephone and in person.</li><li>
Provides ongoing hardware and software support for all technologies.</li><li>
Addresses help desk tickets efficiently and in a timely manner.</li><li>
Troubleshoots and resolves technology failures, documenting required changes.</li><li>
Responsible for managing multiple priorities including tickets, projects and other assigned tasks.</li><li>
Keeps current with technology trends and changes related to position.</li></ul><h5 class="jobSectionHeader"><b>
Specific Technology Skills/Experience</b></h5><ul><li>
PC Security Administration/Update experience.</li><li>
Active Directory experience.</li><li>
Mobile device experience.</li><li>
Microsoft and IOS experience</li></ul><h5 class="jobSectionHeader"><b>
Qualifications &amp; Educational Requirements</b></h5><ul><li>
Associate degree in technically related field preferred.</li><li>
Experience providing computer and network support.</li><li>
Exceptional written and oral communication skills.</li><li>
Must possess extensive troubleshooting skills.</li><li>
Ability to work well in a demanding and fast-paced environment.</li><li>
Excellent interpersonal skills for both internal and external communications.</li><li>
Must be able to successfully pass criminal background checks.</li></ul></div>

Information Technology Specialist (On Site)

State of Iowa

<div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2></div>
<div><p><b>Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements (listed below) will be placed on the eligible list.</b></p><p></p><p><br>
The Department of Management (DOM), Division of Information Technology (DoIT) is seeking an<b> Information Technology Specialist 5 &ndash; Information Security Liaison</b> to serve as a trusted advisor between our enterprise information security program and client agencies. In this role, you will help safeguard critical assets and multi-billion-dollar operations by coordinating security initiatives, supporting incident response, and delivering impactful awareness and training programs. If you have a passion for cybersecurity, risk management, and building strong partnerships, this is your opportunity to make a meaningful impact in a dynamic, fast-paced environment!</p><p></p><p><b><br>
What You Will Do</b></p><ul><li>
Act as the primary liaison between the State of Iowa enterprise information security program and client agencies.</li><li>
Provide consultative guidance on security best practices, enterprise security architecture, and compliance requirements.</li><li>
Assist in planning and integrating enterprise security solutions (e.g., IAM, SIEM, vulnerability management, endpoint protection).</li><li>
Translate state-level security policies and frameworks (e.g., CyberGUARD, NIST RMF) into actionable steps for client agencies.</li><li>
Coordinate with internal teams and vendors to ensure security solutions meet enterprise standards and client needs.</li><li>
Support the Security Operations Center (SOC) in incident response coordination, including communication and documentation.</li><li>
Facilitate collaboration between SOC analysts and client IT teams during investigations and remediation.</li><li>
Develop and deliver statewide information security awareness programs and customized training for client agencies.</li><li>
Track and evaluate training participation and effectiveness; incorporate emerging threats into awareness campaigns.</li><li>
Assist client agencies in applying the NIST Risk Management Framework and meeting state security thresholds.</li><li>
Collect, analyze, and report security posture metrics to leadership; develop dashboards and summaries for risk trends.</li><li>
Participate in governance reviews, audits, and interagency committees to strengthen enterprise security posture.</li></ul><p></p><p><b><br>
What We Are Seeking</b></p><ul><li>
Knowledge of information security principles, frameworks, and compliance standards.</li><li>
Strong communication skills to collaborate with agencies and stakeholders.</li><li>
Ability to deliver security awareness programs and training.</li><li>
Experience with incident response and enterprise security solutions.</li></ul><p></p><p><b><br>
What We Offer</b></p><ul><li>
Flexible work environment</li><li>
Iowa Public Employees' Retirement System (IPERS)</li><li>
Health, dental, and vision insurance</li><li>
Generous vacation, sick leave, and paid holidays</li><li>
Life and disability insurance</li><li>
Retirement savings options (RIC)</li><li>
Flexible Spending Accounts</li></ul><p></p><p><b><br>
Why Work with Us?</b></p><p>
At the Iowa Department of Management (DOM), we help government agencies across the state perform at their best by managing financial resources, technology, and information. Our mission is rooted in service&mdash;we provide efficient, innovative, and strategic solutions that empower agencies to fulfill their goals.</p><p></p><p><br>
We&rsquo;re guided by four core values:</p><ul><li>
Integrity &ndash; We act with honesty and accountability.</li><li>
Teamwork &ndash; We collaborate to achieve shared success.</li><li>
Service &ndash; We are committed to excellence in public service.</li><li>
Partnership &ndash; We build strong relationships to drive results.</li></ul><p></p><p><b><br>
Working Arrangement</b></p><p>
This position requires onsite work in Des Moines, IA each week. Employees meeting <b>all</b> expectations of their work responsibilities may request remote work and develop a hybrid/remote schedule collaboratively with their manager.</p><p></p><p><b><i><br>
Please note, candidates for this position </i></b><b><i>must</i></b><b><i> reside in the state of Iowa at the time of starting the role.</i></b></p><p></p><p><b><br>
Background Check Requirements</b></p><ul><li>
After a conditional offer of employment has been made, and as the final step in the hiring process, candidates for this position will be subject to a background investigation, which may include but may not be limited to a verification of a candidate&rsquo;s education, previous employment/work history, contact of personal references, motor vehicle records, and a criminal history check (including through Federal, State, or Local criminal justice agencies).</li><li>
Information gathered as part of such background investigation will be treated as confidential to the extent permitted by Iowa Code section 22.7, 8B.4A, and other applicable laws, rules, and regulations; provided that, to the extent permitted by applicable law, such information shall be available to candidates upon request.</li></ul><p></p><p><b><br>
E-Verify and Right to Work</b></p><p>
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the <b>Federal Right to Work</b><b> </b>laws, which protect employees&rsquo; rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.</p></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Selectives</b></h2></div>
<div><p><b>990 Cyber Security Planning:</b><br>
A minimum of 18 months of full-time work experience in cyber security planning at a professional level that included the following major functions: participating in and leading a company-/agency-wide cyber security planning program including the identification of cyber security risks, development of prevention and response plans to minimize cyber-attack damages including mass care and consequences management, and the development of continuation of business operation plans; participating in national cyber security planning initiatives and exercises; responding to and participating in the recovery work from cyber security incidents; and working across governments, private sectors, and non-profit organizations collaboratively on cyber security planning activities and plans for response.<br>
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AND<br>
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<b>727 Risk Assessment:</b><br>
6 months experience, 12 semester hours, or a combination of both in analyzing and identifying risks and the corresponding potential impact to information and information technology systems.</p></div>
<div><h2 class="jobSectionHeader"><b>Minimum Qualification Requirements</b></h2></div>
<p></p><div><p>Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:</p><b><br>
**Note: To pass the initial screening, applicants must demonstrate the technical skills listed below:</b><p><br>
1) Graduation from an accredited four-year college or university with a degree in any field, and experience equal to three years of full-time work in application development and database management, business analysis, systems and network administration, technical training and reporting, IT vendor and purchasing management, IT project management, IT product management, system testing and quality assurance, mainframe and platform administration, and/or information technology security.</p><p>
 2) Graduation from an accredited four-year college or university with a degree in computer science, computer applications, software engineering, computer engineering, management information systems, business analytics, or cyber security, and experience equal to two years of full-time work in application development and database management, business analysis, systems and network administration, technical training and reporting, IT vendor and purchasing management, IT project management, IT product management, system testing and quality assurance, mainframe and platform administration, and/or information technology security.</p><p>
3) All of the following (a and b):</p><p>
a. Three years of full-time work experience in application development and database management, business analysis, systems and network administration, technical training and reporting, IT vendor and purchasing management, IT project management, IT product management, system testing and quality assurance, mainframe and platform administration, and/or information technology security; and</p><p>
b. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.</p><p>
4) All of the following (a and b):</p><p>
a. Five years of full-time work experience in application development and database management, business analysis, systems and network administration, technical training and reporting, IT vendor and purchasing management, IT project management, IT product management, system testing and quality assurance, mainframe and platform administration, and/or information technology security; and</p><p>
b. Either of the following:</p><p>
i. Certification from an authorized educational institution/major computer or software producer in one or more of the specialty areas listed in part a; or</p><p>
ii. Eighteen semester hours from an accredited college or university in one or more of the specialty areas listed in part a.</p><p><br>
5) Current, continuous experience in the state executive branch that includes six months of full -ime work as an Information Technology Specialist 4.</p><p><br>
For additional information, please click on this link to view the job description. (Download PDF reader)</p></div></div></div><p></p>

Information Technology Specialist 5 - Information Security Liaison

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