technology support analyst

STATS Perform

<div><p><b>Overview
</b></p><p>Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting.
</p><p>Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights. In turn, improving how sports fans interact with their favorite sports teams and competitions.
</p><p><b>How do they use it?
</b></p><ul><li>Media outlets add a little magic to their coverage with our stats and graphics packages.
</li><li>Sportsbooks can offer better predictions and more accurate odds.
</li><li>The world's top coaches are known to use our data to make critical team decisions.
</li><li>Sports commentators can engage with fans on a deeper level, using our stories and insights.
</li></ul><p>Anywhere you find sport, Stats Perform is there. However, data and tech are only half of the package. We need great people to fuel the engine.
</p><p>We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience!
</p><p>Our teams of technical experts specialize in harnessing live sporting data, using advanced cloud technologies, Java, JavaScript and Python. It is these tech teams that enable us to extract patterns through AI and Machine Learning and deliver our insights via APIs. In short, they turn complex data into magical experiences with cutting-edge technology.
</p><p><b>Responsibilities:
</b></p><p>A <b>Junior Technology Support Analyst </b>is an important entry-level role within the TOC. Juniors act as the <b>first point of contact </b>for technology support, assisting with routine issues, monitoring alerts, and fulfilling service requests. This role provides an opportunity to learn across a wide range of technologies while contributing to the smooth operation of our services.
</p><p>Junior Analysts work closely with senior analysts, developing their knowledge and skills through hands-on experience, guided learning, and structured processes. Over time, they will progress from handling straightforward tasks to supporting more complex monitoring and incident management activities.
</p><p>Specifically, the role of the Junior Technology Support Analyst involves:
</p><ul><li>Logging and triaging incidents reported in ServiceNow.
</li><li>Monitoring critical services and escalating observed issues.
</li><li>Providing first-line support for back-office issues.
</li><li>Fulfilling service requests according to documented processes.
</li><li>Taking ownership of initial troubleshooting steps and documenting findings for efficient escalation
</li><li>Learning to document processes and create simple knowledge base articles.
</li><li>Participating in team training sessions and developing towards technical specialization.
</li></ul><p><b>Desired Qualifications and Skills
</b></p><p>We are looking for early-career professionals or fresh graduates who are enthusiastic, adaptable, and eager to learn. Previous professional experience is not essential, but an interest in technology and a willingness to build skills are critical.
</p><p>Skills and attributes that will help you succeed:
</p><ul><li>A genuine interest in technology and IT support.
</li><li>Basic understanding of computer systems (Windows, Mac, or Linux).
</li><li>Familiarity with common productivity tools (e.g., Microsoft 365, Teams, SharePoint).
</li><li>Good problem-solving skills and attention to detail.
</li><li>Strong communication skills to assist internal users.
</li><li>Logical and rational approach towards anything in the role.
</li><li>Willingness to learn about monitoring tools, ticketing systems, and IT processes.
</li><li>Ability to follow documented procedures accurately.
</li></ul><p><b>What We Need from You
</b></p><ul><li><b>Curiosity and eagerness to learn: </b>Juniors should be motivated to build knowledge across a wide range of technologies.
</li><li><b>Adaptability: </b>Able to pick up new tools and processes quickly.
</li><li><b>Collaboration: </b>Work closely with senior analysts, learning from their experience and supporting the team.
</li><li><b>Documentation mindset: </b>Develop the habit of recording steps taken to solve issues and contributing to knowledge sharing.
</li><li><b>Commitment to growth: </b>Take ownership of your development and prepare for progression into more advanced analyst roles.
</li></ul><p><b>Why work at Stats Perform?
</b></p><p><b>We love sports, but we love diverse thinking more!
</b></p><p>We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform you can make a difference, by using your skills and experience every day, you'll feel valued and respected for your contribution.
</p><p><b>We take care of our colleagues
</b></p><p>We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, &lsquo;No Meeting Fridays,&rsquo; and flexible working schedules.
</p><p><b>We pull together to build a better workplace and world for all.
</b></p><p>We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups.
</p><p><b>Diversity, Equity, and Inclusion at Stats Perform
</b></p><p>By joining Stats Perform, you'll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values.
</p><p>With increased diversity comes increased innovation and creativity. Ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.</p></div><p></p>

Junior Technology Support Analyst

<div><p><b>Before you apply to a job, select your language preference from the options available at the top right of this page.</b></p><p></p><p>
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow&mdash;people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.</p><p></p><p><b>
Job Description:</b></p><p></p><p><b>
Technology Support Analyst</b></p><p>
We&rsquo;re the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done&hellip; our innovative culture demands &ldquo;yes and how!&rdquo; We are UPS. We are the United Problem Solvers.</p><p><b>
About this role:</b><br>
<i>The Technology Support Analyst provides users with support services for corporate standard technology products. He/She provides hardware and software planning, technical advice, and informal training to customers. This position organizes and coordinates activities for installing, deploying, and upgrading software, hardware, and network facilities. The Technology Support Analyst troubleshoots and restores routine technical service and resolves equipment problems using established processes and procedures. He/She collaborates with Information Services' (I.S.) staff to deploy standardized support practices and procedures. This position coordinates implementations and facilitates activities to support programs and projects.</i></p><p><b>
Responsibilities and Duties:</b></p><ul><li>
Works on projects of simple to moderate complexity</li><li>
Receives and completes requests for support for UPS Aircraft Maintenance iPads and Windows Tablet PCs to meet customers' needs and minimize downtime</li><li>
Perform system log analysis and research log file anomalies to determine source</li><li>
Prepares hardware and software installations and removal to meet client operations' needs.</li><li>
Reports hardware and software installations and removal details to provide tracking updates for configuration management records.</li><li>
Conducts hardware and software tests to correct and document malfunctions.</li><li>
Contributes to installation procedures and standards development to establish consistency.</li><li>
Initiates support activities for assigned systems to meet project goals.</li><li>
Participates in developing and executing training for internal and external customer implementation planning and shipping schedules to deliver hardware and software products.</li><li>
Interacts with other functions and departments (Technology Support, Operations Support, Wireless Communications Support, etc.) throughout the support issue resolution process</li><li>
24x7 support</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Experience with supporting Apple iOS and Windows operating systems.</li><li>
Experience supporting Windows and Linux server operating systems.</li><li>
Familiarity with Mobile Device Management system (e.g. AirWatch or Intune)</li><li>
Digital Certificate management (e.g. SSL certificates, license certificates, software signing certificates.)</li><li>
Strong written and verbal communication skills</li><li>
Must be detail-oriented and have strong organization skills.</li><li>
Bachelor&rsquo;s degree in computer science or related discipline, or the equivalent in education and work experience</li></ul><p></p><p><i>
This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone.</i></p><p><b><br>
Employee Type:</b></p><br>
Permanent<p><br>
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.</p></div><p></p>

Technology Support Analysts

Children's Mercy Hospitals & Clinics

<div>Thanks for your interest in Children's Mercy!:
<div>
Do you envision finding a meaningful role with an inclusive and compassionate team? At Children&rsquo;s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News &amp; World Report as a top pediatric hospital, for eleven consecutive years.</div><div></div><div><br>
Children&rsquo;s Mercy is in the heart of Kansas City &ndash; a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children&rsquo;s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.</div>
Overview:
<div><b>
Technology Operations Analyst provides front-line support for all Tier 3 IT support. Including system monitoring and troubleshooting of IT Incidents/Requests. Analysts follows established processes and procedures from training plans, knowledge base articles and organizational documentation. Technology Operations Analyst provides customer service to staff on IT related issues, communicates in an accurate and effective manner, and escalates major incidents to Sr and Lead Analysts for guidance when needed. Analyst is an IT generalist and problem solver across all technologies. Analyst cross-trains with others to prevent single threaded support gaps in an ever-evolving technology landscape. Analyst provides support/analysis of local area networks, software, hardware, phone systems, faxing systems, paging systems, user training/support, knowledge article creation, and new technology project deployments. </b><b>#LI-DNI</b></div><div></div><div><b><br>
MAC OS Support highly desired.</b></div><div></div><div><b><br>
Candidates must be able to drive to the main location in KCMO. Onsite weekday/weekend rotations will be required. Great Differential for weekend work!</b></div><div></div><div><br>
At Children&rsquo;s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.</div><div></div><div><i><br>
Additionally, it&rsquo;s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children&rsquo;s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.</i></div>
Responsibilities:
<ul><li><b>Conduct day-to-day analysis, provide customer facing IT operations, and fulfill departmental workload in the form of Incidents and Tasks.</b></li><li><b>
Engages senior team members to resolve operational issues in a timely manner and works to develop new skills through mentorship and escalations.</b></li><li><b>
Participates on small projects to assist in technical implementation or troubleshooting for net new or expanding efforts at the hospital. Project work is typically well-defined and well documented.</b></li><li><b>
Identifies process improvements that help drive optimization and simplification in how we support the hospital.</b></li></ul>
Qualifications:
<ul><li><b>Bachelor's Degree Bachelor&rsquo;s degree in Computer Science or related field of study and 1-2 years' experience OR</b></li><li><b>
High School diploma, or equivalent, and 5-7 years' experience in lieu of a degree. experience in customer support and/or Technical Support (preferred).</b><ul><li><b>
ITIL Foundations Preferred</b></li><li><b>
CompTIA Network+ Preferred</b></li><li><b>
CompTIA Server+ Preferred</b></li><li><b>
MCSA or CCNA certification Preferred</b></li></ul></li></ul>
Benefits at Children's Mercy:
<p>
The benefits plans at Children&rsquo;s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.</p>
<p></p>Learn more about Children&rsquo;s Mercy benefits. Starting Pay:
<div>
Our pay ranges are market competitive. The pay range for this job begins at $31.02/hr, but your offer will be determined based on your education and experience.</div><br>
<div></div>
Remote Work/Work from Home:
<p>
This is an intermittent remote position, which means that the person hired will work with his or her manager to determine a schedule that includes both at home and on-site hours at a Children&rsquo;s Mercy location. The incumbent must live in the Kansas City metro area.</p><p>
#LI-Hybrid</p>
EEO Employer/Disabled/Vet:
<div>
Children&rsquo;s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children&rsquo;s Mercy is smoke and tobacco free.</div></div><div></div>

Technology Operations Analyst

Ohalo

<div><p><b>Position:</b> IT Support Analyst</p>
<p><b>
Location: </b>South San Francisco</p>
<p><b>
Type: </b>Full-time</p>
<p><b>
Desired start date: </b>ASAP</p><h3 class="jobSectionHeader"><br>
<b>
Role Summary:</b></h3>
<p>
The IT Support Analyst is responsible for proactively and reactively handling the technology needs and requirements of end users. This position is located in our South San Francisco office. Travel to other sites will be periodically required. This position mandates a high level of interaction and engagement with senior executives, and a growing staff base, working in a fast-paced and dynamic organization. The role is responsible for all technology support; including but not limited to, installation, configuration, and troubleshooting of a wide range of technologies including desktops, laptops, audio/video, mobile devices, networking, access control, cloud technologies and specific scientific-related devices and applications.</p>
<h3 class="jobSectionHeader"><b>
Primary Duties &amp; Responsibilities:</b></h3>
<ul><li><b>Technical Support</b>: Provide troubleshooting and technical support to end-users, resolving hardware and software issues promptly. Identify and pursue new and innovative ways to improve processes, delivery of support, and technology solutions in general.</li>
<li><b>Onboarding/Offboarding: </b>Assist with the onboarding process, prepping and deploying systems, as well as training and educating new hires during IT orientations.</li>
<li><b>System Administration:</b> Install, configure, and maintain software applications and operating systems, ensuring system integrity and security.</li>
<li><b>System Support &amp; Troubleshooting:</b> Ensure all IT systems are operating smoothly and efficiently. Provide prompt troubleshooting and support for hardware and software issues that arise in theatre operations</li>
<li><b>Network Management:</b> Maintain and optimize network hardware and software to ensure smooth connectivity, high availability, and security across all systems.</li>
<li><b>Audio/Visual: </b>Oversee, support and troubleshoot our A/V conferencing systems in multiple conference rooms/offices</li>
<li><b>Data Security:</b> Enforce data security measures, manage backup systems, and conduct regular security audits ensuring compliance with security standards and industry regulations to protect business information.</li>
<li><b>Documentation:</b> Maintain accurate records of IT assets, configurations, procedures, and support tickets for future reference and audits.</li>
<li><b>User Training:</b> Conduct training sessions and create resources to help users understand and optimize their use of IT systems.</li>
<li><b>Teamwork:</b> Represent the IT perspective on projects and processes providing technical guidance, training, and support for business stakeholders.</li>
</ul><h3 class="jobSectionHeader"><b>Candidate Profile:</b></h3>
<ul><li>3+ years of IT technical experience in a service desk environment</li>
<li>Strong customer service and communication skills, with the ability to explain technical concepts to non-technical users</li>
<li>Strong knowledge of macOS, Windows, IOS, and Android operating systems</li>
<li>Strong knowledge of Google Workspace, FreshService, Slack, Notion, telephony, and other common desktop applications</li>
<li>Experience of troubleshooting computer hardware</li>
<li>Experience with MDM solutions that manage Macs, Windows, and mobile systems (e.g. InTune, Hexnode)</li>
<li>Experience with IT ticketing systems (e.g., FreshService)</li>
<li>Experience troubleshooting network related issues</li>
<li>Knowledge of IT security protocols, and cloud-based services</li>
<li>Relevant IT certifications a plus</li>
<li>Flexibility and adaptability - you will be juggling multiple troubleshooting requests in a fast-paced startup environment</li>
</ul>
<p><i>The anticipated pay range for this role is $90,000 - $110,000 per year for our South San Francisco location. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, budget availability, internal equity, geographic location and external market pay for comparable jobs.</i></p>
<p><b>
About Ohalo:</b></p>
<p>
Ohalo&trade; aims to accelerate evolution to unlock nature's potential. Founded in 2019, Ohalo develops novel breeding systems and improved plant varieties that help farmers grow more food with fewer natural resources, increasing the yield, resiliency, and genetic diversity of crops to sustainably feed our population. Ohalo's breakthrough technology, Boosted Breeding&trade;, will usher in a new era of improved productivity to radically transform global agriculture. For more information, visit www.ohalo.com.</p>
<p><i>
Notes: If you previously applied for a job at Ohalo Genetics, we encourage you to restate your interest in the position by submitting your application.</i></p>
<p><i>
No visa sponsorship is available for this position at this time.</i></p>
<p><i>
No recruiters, please.</i></p></div>

IT Support Analyst

Chick-fil-A Corporate

<div>Overview:
<p>
As a Lead Systems Analyst on the Staff Technology Solutions team, you will be responsible for supporting Chick-fil-A's Integrated Workplace Management System. This platform facilitates the orchestration of the Restaurant lifecycle from site selection and construction to ongoing property and accounting practices. As our portfolio of restaurants continues to increase and become more diverse, we aim to build and maintain a best-in-class technology ecosystem to support and scale with the growth. This role is responsible for leading complex problem solving for Legal and Lease Accounting stakeholders in the system, along with creating the product roadmap to ensure business needs are met.</p><p>
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.</p><br>
<p></p>
Responsibilities:
<ul><li>Delivers complex and integrated solutions involving multiple stakeholders &amp; systems</li><li>
Participates in sprint planning with external vendor</li><li>
Owns the solution design with confidence to set the vision and strategy for Legal and Lease Accounting</li><li>
Drives product roadmap development for relevant stakeholders</li><li>
Owner of 4 User Experience Applications in TRIRIGA</li><li>
Implementation lead for UX based tools in TRIRIGA</li><li>
Functional lead for TRIRIGA prioritization with Legal &amp; Lease stakeholders</li></ul>
Minimum Qualifications:
<ul><li>Bachelor&rsquo;s Degree or the equivalent combination of education, training and experience from which comparable skills can be acquired</li><li>
3+ years of experience</li><li>
Proficient in SQL, API/Integration experience</li><li>
Agile Methodology experience</li><li>
Experience implementing a react application</li><li>
Vendor management experience</li><li>
Data modeling experience (creating data flow diagrams)</li></ul>
Preferred Qualifications:
<ul><li>Bachelor's degree MIS, Data Analytics, Engineering, Accounting</li><li>
4+ years of experience</li><li>
Accounting background
</li><li>Experience with LeanIX or Miro</li></ul>
Minimum Years of Experience: 3 Travel Requirements: 10% Required Level of Education: Bachelor's degree or equivalent experience Preferred Level of Education: Bachelor's Degree</div>

Lead Systems Analyst, Staff Technology Solutions

The Trade Desk

<div><p>The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers &ndash;&ndash; and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.</p>
<p>
So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!</p>
<p><b>
WHAT WE DO:</b></p>
<p>
We are looking for a Technology Compliance Analyst who will assist with the Compliance program, which includes Sarbanes-Oxley (SOX), Service Organization Controls (SOC), and other compliance initiatives. The Analyst assists in leading the company's implementation, maintenance, and remediation of compliance control initiatives. Further, this role assists with development of company-wide IT control standards, manages and participates in IT control-related projects. They will partner with stakeholders throughout the company including Engineering, Finance, Information Security, Technical Account Management, Support and Security Operations to identify solutions, process improvements, and further security compliance control-related initiatives.</p>
<p><b>
WHAT YOU'LL DO:</b></p>
<ul>
<li>Conduct periodic internal reviews or audits to ensure that compliance procedures are followed.</li>
<li>Collaborate with 3rd party auditors to execute compliance program to ensure that technology and business processes meet compliance</li>
<li>Assist with preparing compliance status reports for internal management, clients and auditors.</li>
<li>Perform testing and validation of IT General Controls (ITGCs), automated application controls, and key reports across multiple audits (e.g., SOX, SOC, and other compliance initiatives).</li>
<li>Document test procedures, results, and remediation steps for identified issues.</li>
<li>Collaborate with engineering and business teams to address control gaps and ensure timely remediation.</li>
<li>Support walkthroughs and evidence collection for internal and external auditors.</li>
<li>Communicate complex IT issues in simple terms to team members</li>
<li>Build productive working relationships with peers, stakeholders, and management.</li>
<li>Work with other team members to develop best practices and a base of knowledge for future use.</li>
<li>Stay current with emerging issues affecting the IT auditing profession.</li>
</ul>
<p><b>WHO YOU ARE:</b></p>
<ul>
<li>BS or BA in relevant field (Computer Science, Information Systems, Finance, Economics, Accounting).</li>
<li>Certifications such as CISSP, CISM, CISA or CIA, preferred.</li>
<li>2+ years of experience public accounting experience. Big 4 preferred.</li>
<li>Experience with high technology companies and demonstrate proficiency with issues that are typical for technology companies with a complex IT environment.</li>
<li>Experience with Sarbanes Oxley, PCAOB, AICPA, SOC and COSO framework.</li>
<li>Hands-on experience testing IT General Controls (ITGCs), automated application controls, and key reports for multiple audits (e.g., SOX, SOC, and other compliance frameworks).</li>
<li>Ability to design and execute test plans, document results, and support remediation efforts.</li>
<li>Familiarity with control testing methodologies and evidence collection for internal and external audits.</li>
<li>Experience supporting process improvements, coordinating projects, and assisting with change management initiatives.</li>
<li>Understanding of the Trust Services Principles, including security, availability, processing integrity, confidentiality, and privacy.</li>
<li>Strong organizational skills with the ability to work independently, manage tasks to completion, meet deadlines, and escalate issues when necessary.</li>
<li>Experience with AuditBoard or similar GRC platforms preferred.</li>
<li>Ability to make effective and independent judgments, including the ability to develop creative solutions to difficult problems.</li>
<li>Ability to summarize complex and/or technical information into easy-to-understand pieces (distinguishing message delivery from analysis).</li>
<li>Ability to understand latest industry trends and their potential impact on the company.</li>
<li>Outstanding communication skills &ndash; including written and verbal communications, interpersonal, analytical, negotiating and problem-solving skills; proven ability to work cross-functionally.</li>
<li>Familiarity with privacy subject matter such as GDPR, CCPA, and general privacy laws is preferred.</li>
<li>Familiarity with leveraging AI tools to enhance audit, risk, or compliance processes preferred.</li>
<li>Experience with system integrations (e.g., ERP, GRC, or reporting tools) preferred</li>
<li>Ability to perform light software development or scripting (e.g., Python, SQL, or APIs) to support automation and reporting</li>
</ul>
<p>#LI-TP1</p>
<p><i>
The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</i></p>
<p><b><i>
[LA JOBS ONLY] </i></b><i>The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.</i></p>
<p><b><i>
[SF JOBS ONLY] </i></b><i>Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</i></p><p></p><div>
<p>
As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.</p>
<p>
Please reach out to us at accommodations@thetradedesk.com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.</p>
<p>
When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.</p></div></div><p></p>

Technology Compliance Analyst-GRC

Infinite pl

<div><div><b>Infinite pl</b>, is a digital led tech firm driven to become a digital logistics pioneer by harnessing the power of people, data, and platforms. We are enabled through in-house, external, network, &amp; other investment capabilities which we utilize to orchestrate &amp; build innovative platforms that tackle complex problems within logistics &amp; adjacent sectors.</div><div>
</div><div>
Infinite pl&rsquo;s mission is nothing short of a logistics revolution! We're here to enrich the experiences of governments, businesses, and residents around the world through cutting-edge digital solutions. &quot;We're not just players; we're game-changers.&quot;</div><div></div><div><b><br>
Role Overview</b></div><div>
We are seeking a motivated and service-oriented <b>IT Support Analyst</b> to join our team. The ideal candidate will provide technical support across the company, ensuring the smooth operation of hardware, software, and network systems. This role plays a key part in delivering a reliable and seamless technology experience for all Infinite pl employees.</div>
<h3 class="jobSectionHeader"><b>Key Responsibilities:</b></h3><ul><li>
Provide first-level support to employees for hardware, software, and network-related issues.</li><li>
Install, configure, and maintain company laptops, desktops, and peripherals.</li><li>
Troubleshoot and resolve user issues in a timely and professional manner.</li><li>
Support the onboarding and offboarding process by setting up and disabling user accounts and devices in coordination with People &amp; Culture Team.</li><li>
Ensure systems and applications are properly updated and secured.</li><li>
Maintain accurate records of IT assets and equipment.</li><li>
Assist in implementing IT policies, security practices, and preventive maintenance procedures.</li><li>
Support internal events and operations with IT setup and connectivity needs.</li><li>
Collaborate with other teams to continuously improve the employee IT experience.</li></ul><h3 class="jobSectionHeader"><b>
Qualifications:</b></h3><ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>
0&ndash;2 years of experience in IT support or a similar role.</li><li>
Basic understanding of computer hardware, operating systems, and network fundamentals.</li><li>
Familiarity with Microsoft 365 and standard business applications.</li><li>
Strong problem-solving skills and attention to detail.</li><li>
Excellent communication and customer service skills.</li><li>
Ability to prioritize tasks and manage time effectively in a dynamic environment.</li><li>
Fluency in English is required.</li></ul><div>
Infinite pl &#65039; - where innovation meets logistics, and the journey is Infinitely boundless!</div><div>
Let's disrupt logistics together and explore infinite opportunities!</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

IT Support Analyst (Saudi Nationals)

Search 10000+ Technology support analyst jobs near you this November. New roles added regularly across leading industries. Apply today.