technology support analyst

William Blair & Company

<div></div><div><div><div><b>Solutions for Today's Challenges. Vision for Tomorrow's Opportunities.</b></div>
<div><b>
Join William Blair, the Premier Global Partnership.</b></div></div><div></div><p><br>
The Technology Support Analyst will deliver high quality, effective technical support for the firm's desktop hardware and software systems, ensuring exceptional client service to end users. Administer and monitor technical support workflows through the help desk ticketing system. Assess and prioritize the end user inquiries and issues. Perform setup, maintenance, troubleshooting and repair activities for user hardware and software solutions. Assist end users with requests and issues to ensure the daily availability and proper operation of their devices and desktop software.</p>
<p><b>
The employee in this role will be required to work in the NYC office 5 days a week.</b></p>
<p><i>
This position requires flexibility in work hours, including the ability to work evenings and weekends up to six times per year. Candidates should be prepared to adjust their schedules to accommodate these occasional demands.</i></p>
<p>
Responsibilities include but may not be limited to:</p>
<ul>
<li>Deliver high quality, effective technical support for the firm's desktop hardware and software systems. Assess and prioritize the end user inquiries and issues. Ensure that requests are handled in accordance with service level agreements. Utilize established help desk workflow procedures and tools to provide prompt action, detailed communication and complete resolutions.</li>
<li>Identify, troubleshoot, analyze and resolve user technical issues. Apply fixes and document solutions. Document and report on issue status to Technology Client Support management. Escalate complex issues using established procedures.</li>
<li>Perform setup, maintenance and upgrades of user hardware and software solutions in conjunction with Technology Client Support team members and other system administrators.</li>
<li>Administer desktop security protocols according to IT Security procedures. Document and report security incidents to team management.</li>
<li>Ensure all activities are in compliance with applicable rules, regulations, policies and procedures.</li>
<li>Additional responsibilities as requested.</li>
</ul>
<p>Qualifications:</p>
<ul>
<li>Bachelor's Degree in IT related field preferred.</li>
<li>2 &ndash; 5 years of experience in technical support or systems administration required; financial services industry experience preferred.</li>
<li>Strong problem resolution skills.</li>
<li>Strong time management and prioritization skills.</li>
<li>Ability to work effectively in a team environment.</li>
<li>Ability to collaborate across multiple functions.</li>
<li>Attention to detail and quality.</li>
<li>Technical knowledge and training in multiple key elements (data/voice communications, servers, networks, desktop) of the firm's computing environment.</li>
<li>Knowledge of core technology industry trends and best practices.</li>
<li>Strong written and verbal communication skills.</li>
<li>Physical Requirements: Lift and push objects (i.e. IT hardware); reach with hands and arms, bend, kneel (i.e. plug in cables), and perform other moderately strenuous activities; occasionally lift or push up to 40 lbs.</li>
</ul>
<p>#LI-CH</p>
<p>
#LI-ONSITE</p><p></p><div><div><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>About Our Firm</b></h2><br>
<p></p>
<p>
William Blair strives to attract qualified candidates who specialize in investment banking, investment management, private wealth management, and other strategic resource groups. We are committed to empowering our colleagues to deliver client success and engage in our communities. Our firm has delivered trusted advice for nine decades, continuing to deepen our expertise and relationships across asset classes and markets throughout North America, Europe, and Asia. We provide advisory services, strategies, and solutions to meet clients' evolving needs amid dynamic market conditions and varying industries. What sets us apart is that we are an independent partnership, with colleagues who have unique experiences, perspectives, and backgrounds. We empower our people to bring their best thinking so we can deliver the tailored, thoughtful work and problem-solving abilities that our clients expect. We invite you to learn more about us by visiting <b>williamblair.com</b>.</p>
<p><i>
William Blair is an equal opportunity employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, gender, age, national origin, sexual orientation, unfavorable discharge from the military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for. EOE m/f/d/v</i></p>
<p><b><i>
Be aware of hiring scams</i></b><i>: William Blair has clear processes and guidelines with regards to recruiting. We do not request personal financial information in connection with an employment application nor does William Blair extend any employment offers without first conducting an interview through one of its registered offices. William Blair does not use instant messaging services such as WhatsApp, Telegram, or iMessage as part of the recruiting or interviewing process.</i></p>
<p><b><i>
Note to External Recruiters / Search Firms</i></b><i>: William Blair does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume. Any unsolicited resumes received will not be considered as a valid submission.</i></p>
<p><i>
Download William Blair's privacy policies for job applicants:</i></p>
<ul>
<li>California Consumer Privacy Act Privacy Notice (CCPA)</li>
<li>General Data Protection Regulation Privacy Notice (GDPR)</li>
</ul>
<p><i>Contact us</i><i> should you have any questions or concerns.</i></p></div></div></div>

Technology Support Analyst

Lower

<div><p>Here at <b>Lower</b>, we believe homeownership is the <b>key to building wealth</b>, and we&rsquo;re making it <b>easier and more accessible</b> than ever. As a <b>mission-driven fintech</b>, we simplify the home-buying process through cutting-edge technology and a <b>seamless customer experience</b>.</p><p></p><p>
With <b>tens of billions in funded home loans</b> and top ratings on <b>Trustpilot (4.8), Google (4.9), and Zillow (4.9)</b>, we&rsquo;re a leader in the industry. But what truly sets us apart? <b>Our people.</b> Join us and be part of something bigger.</p><p></p><p><b>
Job Description:</b></p><p>
The Mortgage Technology (MT) Support Analyst II plays a key role in supporting, troubleshooting, and optimizing mortgage technology systems that drive the loan lifecycle from application to closing. This position serves as an advanced resource for diagnosing and resolving technical issues, maintaining user functionality, and supporting system improvements. The MT Support Analyst II partners closely with business users, technology teams, and leadership to ensure seamless operations and continuous improvement of mortgage technology tools.</p><p><b><br>
Pay Range:</b> $32-36/hr</p><p></p><p><b>
Duties and Responsibilities:</b></p><ul><li>
Provide advanced analysis, troubleshooting, and resolution for end-user support requests across LOS, POS, and Process Automation systems.</li><li>
Monitor ticket trends, identify recurring issues, and recommend process or training improvements.</li><li>
Escalate and collaborate with development and product teams for complex system issues.</li><li>
Assist with system administration tasks, including user setup, maintenance, and access management.</li><li>
Support communication and training related to technology changes, enhancements, or system outages.</li><li>
Maintain system documentation to capture solutions, root causes, and best practices.</li><li>
Participate in special projects as a subject matter expert and provide input on process improvements.</li><li>
Deliver exceptional customer service and serve as a trusted support resource for end users.</li></ul><p></p><p><b>
Position </b><b>Specifications/Requirement:</b></p><ul><li>
Associate&rsquo;s or Bachelor&rsquo;s degree in IT, Business, or related field, or equivalent work experience.</li><li>
1&ndash;3 years of experience in technical support, preferably in a help desk, mortgage technology, or financial services environment.</li><li>
Familiarity with mortgage industry processes and exposure to supporting ICE's Encompass software (experience with the desktop version of Encompass LOS and Ncino strongly preferred).</li><li>
Strong problem-solving, analytical, and troubleshooting skills.</li><li>
Excellent communication skills, with the ability to explain technical concepts to non-technical users.</li><li>
Proven ability to prioritize and manage multiple requests in a high-volume, fast-paced environment.</li><li>
Customer-focused mindset with strong organizational skills and attention to detail.</li></ul><p></p><p>
Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.<br>
<br>
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p></div><p></p>

Mortgage Technology Support Analyst II

Deloitte

<div>If you are a technology visionary with a passion for transforming global tax business with digital technology, consider working with the US Tax Transformation technology team. This is an exciting opportunity to support global execution of Deloitte's tax strategy as we shift from &quot;doing digital&quot; to &quot;being digital&quot; by reimagining how we engage with our clients, deliver our services, operate our business, and create value.<br>
<br>
Recruiting for this role ends on May 31st 2026.<br>
<br>
<b>Work you'll do</b><br>
<br>
As a Technology Support Analyst II, you'll play an integral role in our Tax Transformation Support team as the individual responsible for resolving issues in collaboration with the Application Development and Infrastructure teams. The Technology Support Analyst II will be part of a global team responsible for providing 24/7 support to the clients. The Technology Support Analyst II will provide full Product Support to users via email, phone, and chat, and will be responsible to maintain product SLAs via a ticketing system for incident management.<br>
<br>
Additional responsibilities include:<br>
<ul><li>
Provide premium-level Tax Application Support to internal and external users via email, phone, and chat; maintain SLAs using a ticketing system.</li><li>
Analyze, resolve, and track support incidents or requests, collaborating with development and infrastructure teams as needed.</li><li>
Document resolutions, update knowledgebase articles, and ensure all internal processes and procedures are followed.</li><li>
Communicate promptly and professionally with users and support teams, ensuring a positive customer support experience.</li><li>
Mentor less experienced analysts, promoting adherence to standards and continuous improvement.</li><li>
Offer after-hours and on-call support as required, while maintaining confidentiality and handling multiple tasks effectively.</li></ul><br>
<b>
The Team</b><br>
<br>
Over the past several years, Deloitte Tax LLP (&quot;Deloitte Tax&quot;) has had great success in delivering technology-enabled tax services to its clients. As a result, Deloitte Tax is expanding its Tax Transformation Support Center. Tax Transformation Support focuses on assisting engagement teams and our technologists developing new service offerings and technology solutions that assist us in delivering tax services to our clients. This is an ideal opportunity to be part of a cutting-edge and innovative start-up environment within the larger Deloitte Tax organization.<br>
<br>
<b>Qualifications</b><br>
<br>
Required:<br>
<ul><li>
Bachelor's degree in computer science, computer engineering, or related field.</li><li>
Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 - 3 days per week.</li><li>
1+ year's of experience as a Technology Support Analyst with demonstrated proficiency using incident tracking systems such as ServiceNow.</li><li>
Demonstrated proficiency in maintaining comprehensive knowledgebase entries and proven experience resolving client support incidents, effectively prioritizing tasks and managing multiple assignments concurrently.
</li><li>Ability to work flexible shifts for 24/7 support coverage, including some holidays and weekends</li><li>
Ability to travel 10%, on average, based on the work you do and the clients and industries/sector you serve.</li><li>
Limited immigration sponsorship may be available.</li><li>
One of the following active accreditations obtained, in process or willing and able to obtain:</li><li><ul><li>
Licensed CPA in state of practice/primary office if eligible to sit for the CPA</li><li>
If not CPA eligible:</li><li><ul><li>
Licensed Attorney</li><li>
Enrolled Agent</li><li>
Technology Certifications:</li><li><ul><li>
AWS Certified Solutions Architect</li><li>
ITIL Certification</li><li>
Microsoft Azure</li><li>
Certified Information Systems Security Professional (CISSP)
</li><li>Certified SAFe&reg; DevOps Practitioner
</li></ul></li></ul></li></ul></li></ul>Preferred:
<br>
<ul><li>Experience implementing Robotic Process Automation (RPA) solutions and using SharePoint to build and maintain comprehensive knowledgebase entries.</li><li>
Expertise in backend technologies, including Swagger, Entity Framework, ASP.NET Web API, . NET Framework, LINQ, and SQL, supporting robust system integration.</li><li>
Working knowledge of the Agile Software Development Life Cycle, contributing to continuous process improvement.</li><li>
Previous tax support experience with excellent written and verbal communication skills, ensuring clarity and professionalism in client interactions.</li><li>
Proficiency with the MS Office suite (including Teams) and successful collaboration with both onshore and offshore teams.</li></ul><br>
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $48,510 to $90,090.<br>
<br>
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.<br>
<br>
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</div>

Technology Support Analyst II - Tax Transformation

North Carolina State University

<div><div><div>Position Information
</div><p></p><div><div><div><div><b>Posting Number</b></div> <div>PG195904TM</div>
</div><br>
<div><div><b>Position Number</b></div> <div>19PLS05726</div>
</div><br>
<div><div><b>Position Type</b></div> <div>Temporary</div>
</div><br>
<div><div><b>Essential Job Duties</b></div>
<div>The College of Veterinary Medicine IT (CVM IT) team is seeking motivated and dependable student technicians to provide Tier 1 technical support across the Veterinary Hospital, academic classrooms, research labs, and administrative offices on the Veterinary Campus. Student Technicians serve as the first point of contact for faculty, staff, and students seeking technology assistance. This position offers hands-on experience in desktop support, classroom and audiovisual (AV) technology, ServiceNow ticket management, and exposure to specialized veterinary systems such as PACS and LIS. Pending favorable performance, employment may be extended through summer terms and subsequent semesters.</div>
</div><br>
<div><div><b>Is Time Limited</b></div> <div>No</div>
</div><br>
<div><div><b>If Yes, Appointment Length</b></div>
</div><br>
<div></div><div><div><b>Wolfpack Perks and Benefits</b></div>
<div><div>As a Pack member, <b>you belong here,</b> and can enjoy <b>exclusive perks</b><b> </b>designed to enhance your personal and professional well-being.</div><div></div><div><br>
What we offer:<br>
</div><ul><li><b>Health Insurance for Temporary Employees</b></li>
<li>Enhance your career with <b>LEAD</b><b> courses</b>
</li><li><b>Attend</b> non-revenue generating sporting events for free.<br>
</li>
</ul><p></p><div>Attain Work-life balance with our <b>Childcare discounts</b>, <b>Wellness &amp; Recreation Membership</b>, and <b>Wellness Programs</b> that aim to build a thriving wolfpack community.<br>
<br>
<i>Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.</i>
</div></div></div><br>
</div></div></div><div><div>Department Information
</div><p></p><div><div><div><div><b>Job City &amp; State</b></div> <div>Raleigh, NC</div>
</div><br>
<div><div><b>Department</b></div>
</div><br>
</div></div></div><div></div><div><div>System Information
</div><p></p><div><div><div><div><b>Classification Title</b></div> <div>Temporary-Clerical</div>
</div><br>
<div><div><b>Working Title</b></div> <div>IT Support Analyst</div></div></div></div></div></div>

IT Support Analyst

OneOncology

<div><div><div><div><div><div><div><div><p>OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology&rsquo;s mission and vision.</p></div></div></div></div></div></div></div><p></p><p>
Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of community oncologists and the patients they serve.</p><p></p><p><b>
Job Description:</b></p><div><div><p>
The OneOncology Service Desk serves as the primary point of contact for all technology-related issues. The Tech Analyst I role is a critical technical resource, providing timely support for end-user desktop incidents and service requests reported to the Service Desk. Tech Analysts are responsible for interacting with users in a clear, supportive, and solution-focused manner, acting as a key communication link between customers and the Technology organization. Additionally, the Service Desk team represents the organization to internal and external stakeholders, continuously striving to enhance service delivery, streamline processes, and drive ongoing improvement initiatives.</p></div><p></p><div><p><b><br>
This role is primarily on-site, </b><b>located</b><b> in the Owings Mills, MD area.</b></p></div><p></p><div><p><b><br>
Responsibilities</b></p></div><div><ul><li><p>
Assist with the day-to-day operations of IT Service Delivery including: troubleshooting, ticket resolution, and other technology-related support activities.</p></li></ul></div><div><ul><li><p>
Respond to and resolve user requests for assistance with computer systems, delivering a high-quality, user-focused support experience.</p></li></ul></div><div><ul><li><p>
Log, track, and proactively maintain records of issues to ensure efficient problem resolution and knowledge sharing.</p></li></ul></div><div><ul><li><p>
Troubleshoot technical issues and escalate them when necessary.</p></li></ul></div><div><ul><li><p>
Identify the correct technical area or external vendor for problem resolution and coordinate with other teams to ensure timely outcomes.</p></li></ul></div><div><ul><li><p>
Provide clear, timely updates and feedback to users and teammates throughout the lifecycle of enterprise-wide technology issues.</p></li></ul></div><div><ul><li><p>
Participate in 24x7 on-call support rotations as needed.</p></li></ul></div><div><ul><li><p>
Occasional travel as required to support business operations.</p></li></ul></div></div><div><div><ul><li><p>
Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.</p></li></ul></div><p></p><div><p><b><br>
Key Competencies</b></p></div><div><ul><li><p>
Experience participating in IT Service Management (ITSM) transformations and contributing to continuous improvement initiatives.</p></li></ul></div><div><ul><li><p>
Strong knowledge of service management best practices and frameworks.</p></li></ul></div><div><ul><li><p>
Critical thinking and problem-solving skills with the ability to analyze systems and adapt as needed.</p></li></ul></div><div><ul><li><p>
Excellent communication and influencing skills, capable of engaging stakeholders and gaining buy-in.</p></li></ul></div><div><ul><li><p>
Flexible and proactive, able to identify service gaps and step in as needed to maintain smooth operations, manage high ticket volumes, and support the team during peak periods.</p></li></ul></div><p></p><div><p><b><br>
Qualifications</b></p></div><div><ul><li><p>
1 &ndash; 4 years of recent experience in technology, service desk, and helpdesk</p></li></ul></div><div><ul><li><p>
Healthcare related experience a plus</p></li></ul></div><div><ul><li><p>
ITIL certifications a plus</p></li></ul></div><div><ul><li><p>
Basic certification in A+ and Microsoft Products is preferred; education and/or demonstrated experience may be substituted</p></li></ul></div></div></div><p></p>

Tech Analyst I

Johnson & Johnson

<div><p>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com</p><p>
As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><p><b>
Job Function:
</b></p>Technology Product &amp; Platform Management<p><b>
Job Sub Function:
</b></p>Technical Product Management<p><b>
Job Category:</b></p>
Scientific/Technology<p><b>
All Job Posting Locations:</b></p>
Horsham, Pennsylvania, United States of America, Titusville, New Jersey, United States of America<p><b>
Job Description:</b></p><h3 class="jobSectionHeader"><b>
We are seeking a </b><b>Technical Platform Analyst</b><b> to support and evolve our </b><b>digital services (microservices) portfolio and enterprise design system</b><b>, helping teams deliver consistent, high-quality experiences at speed.</b></h3><p>
This role is ideal for a technically minded analyst who enjoys working hands-on with <b>platform capabilities, shared components, and cross-team execution</b>. You will operate at the intersection of <b>product, design, and engineering</b>, helping translate platform and design system needs into clear user stories, a well-managed backlog, and reusable assets that can be leveraged across multiple teams.</p><p>
This position is located in <b>Titusville, NJ or Horsham, PA</b> and may require up to <b>10% travel</b> within the NJ/PA area and occasionally across North America.</p><p><b>
J&amp;J Flex</b></p><p>
Our enterprise way of working for office-based employees provides the flexibility to work <b>up to 2 days virtual and at least 3 days on site</b> at your primary work location each week.</p><p><b>
Role Summary</b></p><p>
The Technical Platform Analyst supports the ongoing operation and evolution of:</p><ul><li><p><b>
Digital platform services</b> (APIs, microservices, shared platform capabilities)</p></li><li><p><b>
Enterprise design system</b>, including shared components, templates, and patterns used by both design and development teams</p></li></ul><p>
You will partner closely with <b>engineering squads, UX/design, product owners, and platform teams</b> to ensure platform services and design system assets are well-defined, reusable, and aligned to delivery needs. This role focuses on <b>execution, coordination, and enablement</b>, rather than owning enterprise-wide strategy.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><p><b>
Platform &amp; Design System Enablement</b></p><ul><li><p>
Support the operation of shared <b>digital services and platform capabilities</b> used across multiple digital products.</p></li><li><p>
Partner with business, design, and engineering teams to <b>define, build, and maintain reusable components and templates</b> that span both the design system and platform services.</p></li><li><p>
Help ensure alignment between <b>design system components</b> and their <b>underlying technical implementations</b>.</p></li><li><p>
Represent the shared services components in the <b>governance council</b></p></li></ul><p><b>
Backlog &amp; User Story Management</b></p><ul><li><p>
Draft clear, actionable <b>user stories, requirements, and acceptance criteria</b> for platform services and design system enhancements.</p></li><li><p>
Maintain and refine the <b>platform and design system backlogs</b>, ensuring priorities are well understood and delivery-ready.</p></li><li><p>
Coordinate backlog refinement with engineering and design partners to support sprint and release planning.</p></li></ul><p><b>
Cross-Team Collaboration &amp; Delivery Support</b></p><ul><li><p>
Act as a day-to-day partner to product, design, and engineering teams to clarify requirements and unblock delivery.</p></li><li><p>
Support release planning and timeline alignment with brand and product launch schedules.</p></li><li><p>
Help teams adopt shared platform capabilities and design system assets by documenting usage patterns and best practices.</p></li></ul><p><b>
Continuous Improvement</b></p><ul><li><p>
Identify opportunities to improve consistency, efficiency, and reuse across the platform and design system.</p></li><li><p>
Assist in incorporating automation and modern development practices where appropriate (e.g., CI/CD alignment, component reuse, tooling improvements).</p></li><li><p>
Contribute to documentation and onboarding materials that help teams effectively leverage platform and design system capabilities.</p></li></ul><h3 class="jobSectionHeader"><b>
Required Qualifications</b></h3><ul><li><p>
Bachelor&rsquo;s degree in Computer Science, Engineering, or equivalent practical experience.</p></li><li><p>
Foundational understanding of modern digital delivery concepts such as <b>APIs, microservices, and cloud-based services</b>.</p></li><li><p>
Experience working with or alongside <b>design systems, component libraries, or shared UI frameworks</b>.</p></li><li><p>
Hands-on experience writing <b>user stories</b>, managing backlogs, and working within <b>Agile delivery teams</b>.</p></li><li><p>
Strong collaboration and communication skills, with the ability to translate between technical and design-focused stakeholders.</p></li></ul><h3 class="jobSectionHeader"><b>
Preferred Qualifications</b></h3><ul><li><p>
Experience supporting a <b>platform, shared services, or enablement team</b>.</p></li><li><p>
Familiarity with tools and technologies such as <b>GitHub, CI/CD pipelines, containerization, or UI component frameworks</b>.</p></li><li><p>
Experience with React, NextJS (or equivalent JS frameworks), NodeJS, NestJS, or Rust</p></li><li><p>
Exposure to enterprise or regulated environments.</p></li><li><p>
Interest in improving developer and designer experience through better tooling, documentation, and reuse.</p></li><li><p>
Agile (Scrum) or equivalent experience</p></li></ul><p>
Johnson &amp; Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
</p><p>Johnson &amp; Johnson is committed to providing an interview process that is inclusive of our applicants&rsquo; needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.</p><p>
#JNJTECH</p><p><b>
Required Skills:</b></p><p><b>
Preferred Skills:</b></p><p><b>
The anticipated base pay range for this position is :</b></p>
$79,000.00 - $127,650.00<p>
Additional Description for Pay Transparency:</p>
Subject to the terms of their respective plans, employees are eligible to participate in the Company&rsquo;s consolidated retirement plan (pension) and savings plan (401(k)).<br>
<br>
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:<br>
<ul><li>Vacation &ndash;120 hours per calendar year</li><li>Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado &ndash;48 hours per calendar year; for employees who reside in the State of Washington &ndash;56 hours per calendar year</li><li>Holiday pay, including Floating Holidays &ndash;13 days per calendar year</li><li>Work, Personal and Family Time - up to 40 hours per calendar year</li><li>Parental Leave &ndash; 480 hours within one year of the birth/adoption/foster care of a child</li><li>Bereavement Leave &ndash; 240 hours for an immediate family member: 40 hours for an extended family member per calendar year</li><li>Caregiver Leave &ndash; 80 hours in a 52-week rolling period10 days</li><li>Volunteer Leave &ndash; 32 hours per calendar year</li><li>Military Spouse Time-Off &ndash; 80 hours per calendar year</li></ul><br>
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits</div>

Technical Platform Analyst – Digital Platform & Design System

H&R Block

<div>Our Company: We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It&rsquo;s an exciting time to be a part of H&amp;R Block! What you'll do...:
<div>The Technology Implementation Analyst ensures office technology readiness across H&amp;R Block&rsquo;s U.S. office network by supporting field leadership and guiding execution through Operations Technical Specialists (OTS). This role partners closely with Multi-Regional and Multi-District Operations Managers. They will create and deliver training, manage hardware implementation, and support field escalations. It also collaborates with Corporate IT to stay aligned on upcoming initiatives and communicates key updates to the field. The manager oversees the full lifecycle of hardware distribution, including ordering, shipping, and installation coordination.<br>
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<b>Day to day, you'll...</b></div><ul><li>
Partner with Multi-Region and Multi-District Operations Managers to drive office technology readiness through strategic planning, training, operations calls, and field escalation support</li><li>
Develop, document, and deliver training materials for office technology setup, tailored to Multi-District Operations Managers (MDOMs) and Operations Technical Specialists (OTSs), and contribute to the creation of knowledge content addressing known technology issues</li><li>
Train and assist Multi-District Operations Managers to assign, manage, and complete technology cases within the field dispatch ticketing software</li><li>
Collaborate with corporate technology to stay informed on upcoming IT initiatives and develop rollout and communication plans with Multi-Region Operations Managers for nationwide implementation (e.g., router replacements)</li><li>
Assist Multi-District Operations Managers in the interview process and technical assessments for Operations Technical Specialist role</li><li>
Analyze case data to identify most common issues</li><li>
Leverage analysis to develop knowledge content that can be communicated to the broader operations team</li><li>
Execute the equipment ordering and delivery to the offices which will require collaboration with the corporate technology team</li><li>
Identify potential process improvement/cost saving opportunities</li><li>
Provide readouts to management on the overall progress to milestones</li></ul>
What you'll bring to the team...:
<ul><li>Associates Degree</li><li>
3 years minimum related work experience</li></ul>
Why work for us: Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You&rsquo;ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.<br>
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<i>Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit </i><i>blockbenefits.com</i><i>.</i><br>
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<b>Equal Opportunity Employer</b>: H&amp;R Block does not tolerate discrimination based on a person&rsquo;s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&amp;R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $62,800.00 - $94,200.00/Yr.</div>

Technology Implementation Analyst

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