telecaller

Global Graner Sales Services Pvt.Ltd.

Job Description: We are seeking a proactive and personable individual to join our Human Resources team as an HR Telecaller. As an HR Telecaller, you will be responsible for assisting with recruitment efforts by contacting potential candidates, conducting initial screenings, and providing information about job opportunities within our company.Responsibilities:<ul><li>Make outbound calls to potential candidates to inform them about job openings.</li><li>Conduct initial screenings to assess candidate suitability and interest.</li><li>Provide information about our company culture, benefits, and career growth opportunities.</li><li>You may also have to generate leads and cold calling.</li><li>Schedule interviews with qualified candidates and coordinate with the HR team.</li><li>Maintain accurate records of candidate interactions and update the applicant tracking system.</li><li>Assist with other HR-related tasks as needed.</li></ul>Requirements:<ul><li>Proven experience as a telecaller or in a similar HR/recruitment role.</li><li>Excellent English communication and interpersonal skills.</li><li>Ability to build rapport with candidates over the phone.</li><li>Strong organizational skills and attention to detail.</li><li>Familiarity with recruitment processes and applicant tracking systems.</li><li>Ability to work independently and as part of a team.</li></ul>Job Type: Full-timePay: &#8377;10,000.00 - &#8377;20,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

HR Telecaller

Educart international

Senior Telecaller &ndash; Job DescriptionPosition Overview: The Senior Telecaller is responsible for leading and executing high-quality outbound and inbound calling activities to support business targets. This role includes guiding junior telecallers, maintaining customer relationships, achieving sales or service goals, and ensuring exceptional communication standards.Key Responsibilities:<ul><li>Make outbound calls and receive inbound inquiries to promote products/services or resolve customer queries.</li><li>Achieve daily, weekly, and monthly call targets, conversion goals, and performance metrics.</li><li>Maintain detailed records of customer interactions and update CRM systems accurately.</li><li>Train, mentor, and support junior telecallers to enhance team performance.</li><li>Handle escalated customer issues professionally and provide timely solutions.</li><li>Understand customer needs, offer accurate information, and improve customer satisfaction.</li><li>Collaborate with the sales/operations team to share customer insights and improve processes.</li><li>Ensure compliance with company policies, call quality standards, and communication protocols.</li></ul>Skills &amp; Qualifications:<ul><li>2&ndash;4+ years of experience as a telecaller or in a similar customer-focused role.</li><li>Excellent communication and interpersonal skills.</li><li>Strong sales, negotiation, and problem-solving abilities.</li><li>Ability to handle pressure, meet targets, and manage challenging conversations.</li><li>Proficient in CRM tools and basic computer applications.</li><li>Positive attitude, leadership qualities, and strong work ethics.</li></ul>Preferred Attributes:<ul><li>Prior experience training or supervising telecalling teams.</li><li>Multilingual abilities (optional but preferred).</li><li>Strong customer-service orientation and confidence in closing deals.</li></ul>Job Type: Full-timePay: &#8377;8,086.00 - &#8377;23,917.56 per monthWork Location: In person

Senior Telecaller

Garrison Hotels & Resorts

International Telecaller Location: Mohali (Phase 8A, Industrial Area) Company: NetSet Software Solutions Job Type: Full-Time | On-siteAbout the RoleWe are looking for enthusiastic International Telecallers to join our fast-growing team in the construction management industry. This is an easy calling process &mdash; no sales pressure, no complex scripts. Just friendly communication with homeowners and contractors in international markets (Canada/USA).Responsibilities<ul><li>Make outbound calls to homeowners and contractors to discuss project requirements.</li><li>Share relevant project information and schedule follow-up calls or appointments.</li><li>Record call notes, updates, and status changes accurately in the CRM system.</li><li>Offer basic assistance and guide clients through the next steps of the process.</li><li>Maintain a professional tone at all times and consistently achieve daily calling targets.</li></ul>Requirements<ul><li>Strong English communication skills (mandatory).</li><li>Confidence in handling phone conversations and addressing client questions.</li><li>Ability to perform well in a dynamic, fast-paced team environment.</li><li>Freshers are encouraged to apply &mdash; comprehensive training will be provided.</li><li>Prior experience in BPO, customer service, or telecalling will be considered a plus.</li></ul>TimingsMonday to Friday &mdash; Evening Shift (aligned with international timings)Why Join Us?<ul><li>Easy &amp; stable calling process</li><li>Attractive salary + performance incentives</li><li>Friendly, supportive work culture</li><li>Fast interview + quick joining</li></ul>Walk - In Interviews are going on from 09 -12-2025 to 19-12-2025 ( 4:30 PM to 6:20 PM ) Call or whatsapp us to schedule your interview for easy processing : +91 8699565187( 9 AM to 6:30 PM)Work Location: E281, Phase 8A, Industrial Area, Mohali Map: https://share.google/f8g41rlj93hGJnl7eJob Types: Full-time, Permanent, FresherPay: &#8377;8,539.59 - &#8377;44,443.63 per monthBenefits:<ul><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li></ul>Ability to commute/relocate:<ul><li>Sohana, Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>How many years of experience do you have as Telecaller ?</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Shift availability:<ul><li>Night Shift (Preferred)</li></ul>Work Location: In person

International Telecaller

NetSet Software Pvt. Ltd

Job Title: Sales Telecaller Experience Required: Fresher &ndash; 2 Year Shift: Night ShiftAbout the Role: We are looking for enthusiastic and persuasive Sales Telecallers to join our Sales team.Key Responsibilities:<ul><li>Contact potential international clients via phone, email, and messaging platforms.</li><li>Understand client/customer requirements</li><li>Build and maintain strong relationships with clients to encourage repeat business.</li><li>Meet and exceed monthly sales targets.</li><li>Maintain accurate records of calls, sales, and client interactions in the CRM.</li></ul>Requirements:<ul><li>Fresher to 2 years of experience in telecalling, telesales, or customer service (International process preferred).</li><li>Excellent communication skills in English (verbal &amp; written).</li><li>Ability to persuade and influence potential clients.</li><li>Comfortable working in a target-driven environment.</li></ul>Location: MohaliJob Types: Full-time, PermanentPay: &#8377;10,000.00 - &#8377;25,000.00 per monthWork Location: In person

Sales Telecaller

MACIN REMEDIES INDIA LTD.

Job Description: We are looking for a Purchase Telecaller to make calls to suppliers, collect price details, follow up on orders, and support the purchase team. The ideal candidate should be polite, organized, and good at communication.Responsibilities:<ul><li>Call suppliers for pricing, availability, and quotations</li><li>Follow up on purchase orders and delivery status</li><li>Maintain records of supplier details and order updates</li><li>Coordinate with the purchase team for requirements</li><li>Ensure timely communication and accurate information</li></ul>Requirements:<ul><li>Good communication skills</li><li>Basic computer knowledge (Excel preferred)</li><li>Ability to manage calls and follow up properly</li><li>Experience in purchase or telecalling is a plus.</li></ul>How to Apply:Send your resume to hr@macinremedies.comJob Types: Full-time, PermanentBenefits:<ul><li>Cell phone reimbursement</li><li>Internet reimbursement</li></ul>Work Location: In person

purchase telecaller

The HK Online

Location: Tiruppur Job Type: Full-timeJob SummaryWe are hiring a Telecaller to handle customer enquiries for our real estate projects. The role involves speaking with potential clients, sharing accurate project information, and coordinating site visit appointments for the sales team.Responsibilities<ul><li>Make outbound calls to leads provided by the company.</li><li>Explain project details such as location, amenities, and pricing.</li><li>Understand customer requirements and assess interest levels.</li><li>Schedule and record site visit appointments.</li><li>Follow up with potential clients as required.</li><li>Maintain call records and update daily reports.</li></ul>Requirements<ul><li>Good verbal communication skills.</li><li>Prior experience in telecalling or customer support is preferred but not mandatory.</li><li>Basic awareness of real estate terminology is helpful.</li><li>Ability to communicate clearly and professionally.</li><li>Should be organised, patient, and goal-oriented.</li></ul>Compensation<ul><li>Monthly Salary: &#8377;20,000 &ndash; &#8377;25,000 (based on experience).</li><li>Additional performance-based allowances as per company policy.</li></ul>Who Can Apply<ul><li>Candidates with telecalling or real estate experience.</li><li>Freshers with strong communication skills will also be considered.</li></ul>Job Type: Full-timePay: &#8377;20,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Paid sick time</li></ul>Work Location: In person

Radiante Multispeciality Skin & Laser Centre

Job Profile: Receptionist-cum-TelecallerDesignation: Receptionist-cum-Telecaller Location: Radiante Multispeciality, Om Vihar / Uttam Nagar Working Hours: 10 AM &ndash; 8 PM (or as per clinic requirement) Salary Range: &#8377;12,000 &ndash; &#8377;18,000 (depending on experience)1. Job PurposeTo manage front-desk operations, patient coordination, telecalling, and smooth communication between patients and doctors. The role ensures excellent patient experience and efficient clinic functioning.2. Key ResponsibilitiesA. Front Desk / Reception<ul><li>Greet patients warmly and register them.</li><li>Manage walk-in patients, waiting area, and queue system.</li><li>Guide patients towards doctor cabins, procedure rooms, payment desk etc.</li><li>Maintain cleanliness and professional presentation at the reception desk.</li><li>Maintain OPD register, daily footfall record, and appointment book.</li></ul>B. Telecalling &amp; Appointment Handling<ul><li>Call leads/patients for appointment confirmations.</li><li>Handle inbound calls: appointment fixing, inquiry handling, clinic information.</li><li>Follow daily lead-calling targets (fresh leads + follow-ups).</li><li>Maintain call logs, update lead status in CRM/Google Sheet.</li><li>Explain treatments, services, offers, camp details clearly to callers.</li></ul>C. Patient Coordination<ul><li>Assist patients with billing and documentation.</li><li>Inform patients about doctor timings, schedules, and waiting time.</li><li>Coordinate with Doctors, Technicians, Nurses, and Manager for smooth flow.</li><li>Collect patient feedback and update records.</li></ul>D. Administrative Support<ul><li>Maintain files, forms, consent letters, and reports.</li><li>Assist in marketing activities (SMS, WhatsApp broadcast, follow-ups).</li><li>Support the clinic manager in daily operational activities.</li></ul>3. Skills &amp; Qualifications Required<ul><li>Minimum 12th Pass / Graduate preferred</li><li>Good communication skills (Hindi &amp; English)</li><li>Basic computer knowledge (MS Office, WhatsApp, Google Sheets)</li><li>Polite and patient-friendly attitude</li><li>Experience in healthcare/clinic/hospital (preferred but not must)</li></ul>SOP (Standard Operating Procedure) for Receptionist-cum-Telecaller SOP 1: Opening Duty (Morning Routine)<ul><li>Reach 10&ndash;15 minutes before clinic opening.</li><li>Switch on lights, AC, and prepare the reception desk.</li><li>Open computer, login to CRM/Sheets/phone system.</li><li>Check today&rsquo;s appointment list.</li><li>Confirm scheduled appointments by calling.</li><li>Make sure all forms (registration, consent) are available.</li></ul>SOP 2: Handling Walk-In Patients<ul><li>Greet patient with a smile and say &ldquo;Welcome to Radiante Multispeciality, how may I help you?&rdquo;</li><li>Register the patient (name, age, phone, complaints).</li><li>Collect previous prescriptions/reports (if any).</li><li>Issue a token/queue number.</li><li>Inform the patient about waiting time.</li><li>Guide the patient to doctor&rsquo;s room when their turn arrives.</li></ul>SOP 3: Telecalling ProcessInbound Call Handling<ul><li>Answer the call within 3 rings.</li><li>Say:</li><li>&ldquo;Radiante Multispeciality, how can I assist you?&rdquo;</li><li>Provide correct info about:</li></ul><ul><li>Doctor timings</li><li>Services/treatments</li><li>Prices (general range only)</li><li>Appointments</li><li>Fix appointment and update record.</li><li>Share location on WhatsApp if requested.Outbound Calling</li></ul><ul><li>Check daily calling list from CRM/Sheet.</li><li>Call leads professionally.</li><li>Follow telecalling script (greeting &rarr; service &rarr; offer &rarr; appointment).</li><li>Mark status: Interested / Not Interested / Call Later / Confirmed.</li><li>Send reminder message 2 hours before appointment.</li></ul>SOP 4: Patient Billing &amp; Documentation<ul><li>Guide patient to billing counter when consultation/procedure is completed.</li><li>Ensure proper entry of:</li><li>Consultation fee</li><li>Procedure charges</li><li>Discounts/offers (if applicable)</li><li>Provide printed/WhatsApp bill.</li><li>Update records in daily closing sheet.</li></ul>SOP 5: Coordination With Doctors<ul><li>Inform doctor about patient queue and any urgent cases.</li><li>Communicate about scheduled procedures, special appointments.</li><li>Ensure all forms/consents are ready before any procedure.</li></ul>SOP 6: Complaint &amp; Feedback Handling<ul><li>Listen calmly to concerns.</li><li>Apologize politely for inconvenience.</li><li>Escalate major complaints to Clinic Manager immediately.</li><li>Note feedback in feedback register.</li></ul>SOP 7: Closing Duty<ul><li>Update daily register: Footfall, calls made, appointments booked.</li><li>Shut down computer, AC, lights.</li><li>Ensure cash collection is submitted to manager.</li><li>Organize the reception desk neatly.</li></ul>Job Type: Full-timePay: &#8377;12,000.00 - &#8377;18,000.00 per monthWork Location: In person

Receptionist cum telecaller

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163 telecaller jobs NEAR_ME

HR Telecaller

Senior Telecaller

International Telecaller

Sales Telecaller

purchase telecaller

Senior Telecaller

Receptionist cum telecaller