telecommunications analyst

Pikes Peak Library District

<div><h2 class="jobSectionHeader">VOICE SYSTEMS ANALYST - LIBRARY 21C- 20 HOURS (400000355)
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APPLICANTS MUST BE ABLE TO WORK THE SCHEDULE POSTED IN THE ANNOUNCEMENT<div>
VOICE SYSTEMS ANALYST 
 
Library 21c | 20 hours per week, non-exempt 
Open to all qualified current staff and external applicants 
 
Date Posted: October 24, 2025 
 
Location: 1175 Chapel Hills Dr., Colorado Springs, CO 80920 
 
Starting Wage: $26.09 per hour - $32.87 per hour + partial benefits
 
(for benefits information, please see ppld.org/careers/benefits) 
 
Position Hours: 20 hours per week per the following schedule: 
 
Monday - Tuesday: 8 a.m. &ndash; 5 p.m. 
Wednesday : 8 a.m. &ndash; 12 noon 
 
Note: Regular schedule may be subject to minor changes due to required meetings, training events, etc. Also, management may require modifications to a position&rsquo;s schedule, days, times and locations at any time as the needs of the Library District change.
 
 
Application Procedure: 
1. Complete a PPLD online application located at ppld.org/Jobs at the Application Tab. If It is an internal only job posting, please log In to ESS to fill the application. 
2. Attachments should be submitted online in the following file types: .doc, .docx, .xls, .xlsx, .pdf, .htm 
3. Requires resume and cover letter. Applications will not be considered without a resume and cover letter. 
4. If you require an accommodation to complete your job application, please contact the Human Resources Office at (719) 531 - 6333, ext. 6380 or send an email to sgollapalli@ppld.org 
 
Closing Date: This position is open until November 03, 2025, at 9:59 p.m. MST. 
 
 
EOE: As an Equal Opportunity Employer, Pikes Peak Library District does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation including gender expression, military status, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. The library reserves the right to hire more than one person per advertised vacancy. 
 
Position Summary 
Operates in a diverse environment to help fulfill the Library&rsquo;s mission by maintaining technology resources in voice and computer systems to enable the efficient use, transfer, storage, retrieval, and display of electronic data. 
 
Essential Functions 
Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. 
 
Supports Voice and Phone systems under the guidance of the Systems Administrator, including mobile and VOIP phones and cellular routers. 
Analyzes systems and reports issues to the IT Infrastructure Team. 
Maintains system security on endpoints and infrastructure systems. 
Administrates MDM solution for mobile phone configuration and application management. 
Constructs and deploys complete software and hardware builds tailored to specific client needs. 
Receives, assembles, and performs initial diagnostics on all new equipment; performs software and security updates. 
Guides staff through remote and onsite diagnosis and repair of general computer and communications issues. 
Provides technical assistance and project expertise for IT projects as assigned. 
Provides triage for support calls and/or refers calls to appropriate IT staff as necessary. 
Utilizes online issues support database, enters tickets, directs tickets to appropriate staff, and follows assigned tickets through process completion in a timely manner. 
Performs routine preventive maintenance on peripherals; executes replacement of hardware and software throughout the District, as required. 
 
Additional Duties and Responsibilities 
Duties are considered non-essential and include the following: 
 
Coordinates with vendors for installations and repairs when needed; works with vendors to obtain price quotes for computer related equipment and software. 
Maintain budget and inventories of supplies, spare parts, shop tools and equipment. 
Manages computer hardware and software inventory; maintains records of equipment and software configurations. 
Organizes and monitors systems equipment storeroom. 
Assists with audio/visual configuration and deployment as needed 
Assist with basic mechanical fabrication and basic rack wiring. 
Works in collaboration with IT team members to ensure standard practices and procedures are demonstrated. 
Recommends measures for continuous improvement of methods, performance, and quality of product or service performance delivered and suggests changes to increase efficiency. 
Maintains confidentiality in all customer and staff interactions. 
Maintains confidentiality regarding network configurations, passwords, or other security or proprietary PPLD information. 
Keeps informed about Library and department information. 
Participates in special projects as assigned. 
Serves on District-wide teams. 
Attends regular department meetings and scheduled All-staff meetings. 
Performs other job-related duties as assigned. 
 
Required Knowledge, Skills, and Abilities 
The employee is expected to perform or possess the following: 
 
Thorough knowledge of the Pikes Peak Library District&rsquo;s policies and procedures and ability to follow 
them. 
Ability to act as an ambassador of Pikes Peak Library District by promoting its mission and vision. 
Demonstrates knowledge of computer support and repair, including on-site and telephone Help Desk support. 
Demonstrates skills in the construction and deployment of complete system builds tailored to specific client needs. 
Demonstrates general knowledge of Integrated Library Systems (ILS), telecommunications, and server operating systems. 
Ability to exhibit leadership, sound judgment and professional demeanor in all situations; think and act appropriately under pressure. 
Demonstrates ability to explain technical concepts to non-technical computer users. 
Demonstrates ability to respond with patience and professionalism to requests for assistance from computer users of varying knowledge levels. 
Demonstrates excellent verbal and written communication skills; maintains effective relationships within the department, with staff at all levels, customers, and vendors. 
Ability to effectively use applications software, including Microsoft 365 applications, Word, Excel, SharePoint, Teams, and Outlook, specialized software, along with standard office equipment. 
Ability to work effectively as a team member, organize daily work and meet deadlines in a fast-paced, detail-rich environment. 
Has regular on-time attendance. 
Exercise professionalism and good judgement in interpersonal interactions. 
 
Education and Experience:
 
 
<ul><li>Requires an associate&rsquo;s degree in computer science, programming, information systems or a related</li></ul>
field, or the equivalent combination of education, training, or experience. 
<ul><li>Requires a minimum of three years of voice computer systems configuration and maintenance experience.</li><li>Must have access to reliable transportation to travel among locations. 
</li></ul> 
 
 
 
 
Physical and Environmental Conditions:
 
 
Work is primarily conducted in an office setting that provides comfortable lighting, temperature, and air conditions. Position requires the ability to sit and use a computer or standard office equipment for extended periods. Position requires the ability to stand for extended periods of time. Position requires the ability to occasionally reach, bend, climb, twist, and squat. Position requires the ability to lift and move computer equipment weighing up to 50 pounds.
 
 
Work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices or meeting rooms, e.g., use of safe workplace practices with office equipment, and/or avoidance of trips and falls and observance of fire regulations. 
 
Regular schedule may be subject to minor changes due to required meetings, training events, etc. Management may require changes to a position&rsquo;s schedule, days, times, and locations at any time as the needs of the Library District change. 
 
The above position description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.
 
 
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
 
 
Conditions of Employment:
 
All selected candidates&hellip; 
 
are required to complete a Department of Homeland Security I-9 Form at the time of hire and must be able to provide acceptable documentation in order to verify his/her legal right to be employed in the U.S. (pursuant to the Immigration Reform and Control Act of 1986). Pikes Peak Library District participates in E-Verify. 
are subject to a full reference and background investigation including verification of identification (including verification of Social Security number using USCIS E-Verify), education, former employment, and criminal history. 
may be uniformly tested for job-related skills and required physical abilities. 
may be required to undergo a physical examination after a job offer is extended in order to ensure that the job&rsquo;s physical requirements are met. 
must understand and comply with PPLD&rsquo;s drug-free workplace policy. 
understand and agree that they have been hired at the will of the employer and that employment may be terminated at any time, with or without reason, and with or without notice, in accordance with Colorado law.</div>
Position : 400000355
Type : INTERNAL &amp; EXTERNAL
Location : INFORMATION TECHNOLOGY
Grade : GRADE 23
Details : Voice Systems Analyst
MINIMUM HOURLY RATE: $26.09</div>

VOICE SYSTEMS ANALYST - LIBRARY 21C- 20 HOURS (400000355)

McKinsey & Company

<div>
 
 Who You'll Work With
 
 
 
 Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
 
 
 In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues&mdash;at all levels&mdash;will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won&rsquo;t find anywhere else.
 
 
 When you join us, you will have:
 
 
 <ul>
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 Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
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 A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
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 Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
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 World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
 
 
 </li>
 </ul>
 
 Your Impact
 
 
 
 You will work with McKinsey consulting teams to deliver significant, measurable, and unique impact to clients on questions related to commercial telecom topics through targeted information, specialized analysis and client ready documents.
 
 
 In this role you will help enhance and develop the current awareness of developments in the telecom domain, with relevant knowledge and understanding of commercial, strategy and/or network.
 
 
 You will contribute to knowledge development efforts, including identifying knowledge gaps, designing and innovating on new tools and capabilities and authoring sector-specific reports. You will act as a critical thought partner for consultants and be recognized as a source of authority in your areas of expertise.
 
 
 Additionally, you&rsquo;ll prepare and present written and visual materials based on analysis to peers and senior leadership. This includes the performance of statistical analyses and financial calculations (potentially data modelling). You will develop a deep understanding of knowledge assets and be an authority on commercial telecom trends, proprietary third-party research and tools.
 
 
 You&rsquo;ll work in the Karachi office and will be a part of our client capability network, focused on the telecom industry.
 
 
 Our global client capability network, which includes more than 8000 knowledge professionals, work alongside our consultants and clients to generate distinctive insights and proprietary knowledge. You will work with this group to help develop, codify, sanitize, and manage our global knowledge portal, that form the backbone of our firm's knowledge management.
 
 
 
 Your Qualifications and Skills
 
 
 
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 Bachelor&rsquo;s / Master's degree in telecom engineering, business, with excellent academic record
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 3+ years of experience with a telecom company or market/industry research firm with focus on the telecommunications industry
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 Demonstrated experience in the commercial aspects of the telecom business with a solid understanding of industry drivers, economics, trends and key players
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 Deep knowledge in core areas of telecom domains, focused on commercial (marketing &amp; sales), strategy, and/or network
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 Knowledge of industry specific third-party sources and databases is an asset
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 Evidence of strong drive and support of project work including, but not limited to, development of tools, capabilities, publications or teams
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 Superior numerical, analytical and financial skills e.g., demonstrated through (financial) modelling skills, or advanced analytics capabilities
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 Strategic mindset with a focus on problem solving
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 Strong multitasking and project management abilities combined with a service-oriented personality, intellectual curiosity with an investigative mind
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 Collaborative nature
 </li>
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 Ability to manage multiple relationships (often with senior leadership), projects, expectations and time
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 Excellent interpersonal and communication skills
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 <li>
 Proficient in Microsoft Office (e.g. Word, Excel and PowerPoint)
 </li>
 </ul>
</div>

Knowledge Analyst - Telecom

Cornerstone Defense

<div>Tech CI Analyst 
Chantilly, VA
*Clearance: *Active TS/SCI w/ Polygraph needed to apply *
Company Overview:
Cornerstone Defense, in partnership with our military, intelligence, and civil government customers, supports U.S. operations worldwide through the use of many different types of intelligence, satellite, and cyber technologies. Cornerstone&rsquo;s Intelligence Sector provides solutions to the United States Government for information collection, operations, exploitation and dissemination, and research activities. Our Team specializes in software development, cloud architecture, systems and network engineering, systems integration, agile management, as well as targeting operations and intelligence analysis. Our support to our mission customers includes cyber network operations, exploitation and defense, signals intelligence, human intelligence, and critical missions and networks.
Tech CI Analyst 
Level: Senior / Expert 
Location: Chantilly / Dulles 
Required: 
Bachelor's Degree in a technically relevant field (4 years of additional relevant if not) 
Active TS/SCI with poly 
11 years providing technical all source intelligence and generating leads 
5 years working with SIGINT and Cyber Ops 
Strong knowledge and understanding of telecommunications 
Demonstrated ability to write and dissem products</div>

Tech CI Analyst

Salience Consulting

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 Are you ready to dive into the dynamic world of consulting and work alongside top talent? Join us as a Technical Analyst and embark on an exciting journey where you'll collaborate with global clients and engage in cutting-edge projects.
 
 
 
 
 
 We&rsquo;re looking for a highly motivated candidate to support our team of consultants working on telecom infrastructure and regulatory advisory projects across the region. This is a great opportunity to gain hands-on experience in telecom consulting and understand how policy, technology, and business strategy intersect in a fast-paced, client-facing environment. As a Technical Analyst, you'll be at the forefront of research, analysis, and delivery support activities for both client projects and internal initiatives.
 
 
 
 
 
 Here's what you'll be doing:
 
 
 
 
 
 - Conduct research on telecom markets, infrastructure development, regulatory frameworks, and emerging technologies (e.g. 5G, fibre, IoT).
 
 
 
 
 
 - Support ongoing client projects by gathering data, preparing reports, and contributing to technical and market assessments.
 
 
 
 
 
 - Use analytical tools (e.g. benchmarking, SWOT/PESTLE) to assess industry dynamics, digital readiness, and competitive positioning.
 
 
 
 
 
 - Assist in developing client presentations, white papers, and proposals with clear, evidence-based recommendations.
 
 
 
 
 
 - Participate in internal knowledge-sharing sessions and team meetings.
 
 
 
 
 
 - Support consultants with project coordination tasks, including document management and timelines.
 
 
 
 
 
 
 Requirements:
 
 
 
 
 
 
 - A background in telecommunications or engineering is mandatory.
 
 
 
 
 
 - Interest in telecom infrastructure, regulatory issues, and digital transformation.
 
 
 
 
 
 - Strong research and analytical skills, with the ability to break down complex concepts.
 
 
 
 
 
 - Excellent written and verbal communication skills in English. Arabic or French would be an advantage.
 
 
 
 
 
 - Comfortable using MS Word, Excel, and PowerPoint.
 
 
 
 
 
 - Enthusiastic, organised, and eager to learn, no prior telecom experience is required, though any exposure through university or internships is a plus.
 
 
 
 
 
 
 
 
 
 What We Offer:
 
 
 
 
 
 
 - Join a vibrant, cross-functional, and international team filled with young, motivated professionals.
 
 
 
 
 
 - Learn and grow alongside experienced colleagues who are eager to share their expertise and knowledge.
 
 
 
 
 
 - Gain exposure to a diverse range of clients worldwide, exploring new cultures and seizing exciting opportunities.
 
 
 
 
 
 - Enjoy the modern amenities of our Dubai office, fostering a dynamic work environment.
 
 
 
 
 
 - Benefit from a paid internship with the potential for full-time employment for successful candidates.
 
 
 
 
 
 - Embrace flexible working hours that prioritise work-life balance and family commitments.
 
 
 
 
 
 - Experience a culture of appreciation with gifts, celebrations, team-building activities, and CSR initiatives.
 
 
 
</div>

Technical Analyst

MAKASEB

<div>
 
 Job Overview
 
 
 
 We are seeking a highly motivated and experienced Business Development Manager / Sales Manager to join our telecommunications team, specializing in Voice over Internet Protocol (VOIP) services. The ideal candidate will be responsible for driving sales growth, developing new business opportunities, and managing client relationships to ensure the success of our VOIP solutions.
 
 
 
 Key Responsibilities
 
 
 
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 Develop and implement effective sales strategies to meet and exceed sales targets for VOIP products and services.
 </li>
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 Identify and pursue new business opportunities through market research, networking, and lead generation.
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 Prepare and deliver compelling sales presentations and proposals to potential clients.
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 Build and maintain strong, long-lasting client relationships by understanding their needs and providing tailored solutions.
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 Serve as the primary point of contact for key accounts, ensuring high levels of client satisfaction.
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 Handle client inquiries, complaints, and escalations professionally and promptly.
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 Analyze market trends, competitors, and customer needs to identify opportunities for growth.
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 Provide regular sales forecasts, reports, and updates to senior management.
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 Track and report on sales performance metrics and adjust strategies as necessary.
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 Collaborate with cross-functional teams, including marketing, product development, and customer support, to align sales efforts with overall business objectives.
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 Mentor and guide junior sales team members, providing training and support to enhance their performance.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
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 Bachelors degree in Business Administration, Marketing, Telecommunications, or a related field.
 </li>
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 Proven experience 8-10 years in sales or business development.
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 3-5 years of experience in the telecommunications "VOIP" industry.
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 Strong understanding of VOIP technology and telecommunications services.
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 Excellent communication, negotiation, and presentation skills.
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 Ability to build and maintain strong client relationships.
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 Strategic thinker with strong analytical and problem-solving skills.
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 Self-motivated and results-oriented, with a demonstrated ability to meet and exceed sales targets.
 </li>
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 Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).
 </li>
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 Familiarity with sales performance metrics and reporting tools.
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 Excellent in English.
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
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 Competitive salary and commission structure.
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 Health &amp; Social insurance.
 </li>
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 Learning &amp; Development.
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 2 Days off.
 
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 </ul>
</div>

Sales Manager / Supervisor

Salam

<div>
 
 
 Job Role:
 
 
 <ul>
 <li>
 Driving growth initiatives and partnerships within the telecommunications sector including identifying new business opportunities, developing market strategies, and collaborating with cross-functional teams to enhance the company's competitive position and drive revenue growth.
 </li>
 </ul>
 
 
 
 
 
 Duties &amp; Responsibilities:
 
 
 <ul>
 <li>
 Develop and implement business development strategies that align with the company's overall goals and objectives in the telecommunications market.
 </li>
 <li>
 Develop a partnership model such as BOT, BOO, &amp; PPP with strategic customers and Mega, Giga projects owners.
 </li>
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 Conduct in-depth market research to identify trends, customer needs, and competitive landscape to inform business strategies.
 </li>
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 Identify, negotiate, and establish partnerships with key stakeholders, including technology providers, service partners, and other industry players.
 </li>
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 Collaborate with sales and marketing teams to create compelling value propositions and sales materials that effectively communicate the benefits of the company's offerings.
 </li>
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 Work closely with product management and engineering teams to provide market insights that guide product development and enhancements.
 </li>
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 Analyze financial data to assess the viability of new business opportunities and partnerships, ensuring alignment with the company&rsquo;s financial goals.
 </li>
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 Establish key performance indicators (KPIs) to measure the success of business development initiatives and report on progress to senior management.
 </li>
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 Manage cross-functional teams to ensure alignment and collaboration across various departments, including marketing, sales, finance, and operations.
 </li>
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 Engage with key customers and stakeholders to understand their needs, gather feedback, and ensure satisfaction with the company's products and services.
 </li>
 <li>
 Identify potential risks associated with new business initiatives and develop strategies to mitigate those risks effectively.
 </li>
 </ul>
 
 
 
 
 
 Job Specifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Marketing, or a related field; master&rsquo;s degree is a plus.
 </li>
 <li>
 7+ years of experience in business development, sales, or strategic partnerships within the telecommunications industry.
 </li>
 <li>
 Proven track record of successfully driving revenue growth and developing strategic partnerships.
 </li>
 <li>
 Strong analytical skills with the ability to interpret market data and financial metrics.
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills.
 </li>
 <li>
 Ability to work collaboratively in a cross-functional team environment.
 </li>
 <li>
 Familiarity with telecommunications products, services, and technologies is preferred.
 </li>
 <li>
 Strong project management skills with the ability to manage multiple initiatives simultaneously.
 </li>
 </ul>
</div>

Business Development Sr. Manager

EMIT Learning PK

Experience Required: *Only apply if you can fluently communicate in English* Minimum 2 years in telecommunications and sales. Training will be provided.Skills:<ul><li>Be able to speak, read, and write in English proficiently. Must show proof of previous employment where English was required.</li><li>Proficiency in MS Outlook, MS Excel, Google Workspace</li><li>Strong internet research skills, including Google Maps and Google Earth</li><li>Some experience with job portals such as Indeed and ZipRecruiter</li><li>Strong written and verbal communication skills</li><li>Ability to learn and adapt to new software and tools quickly</li></ul>Job Summary We are seeking a Sales/Recruiting Analyst to support our sales and recruiting operations. The role involves lead generation, candidate sourcing, and client outreach. The ideal candidate will be proactive, organized, and able to adapt to different tasks while working with technology and online tools.Responsibilities<ul><li>Research and source leads using job portals, Google Maps, and Google Earth</li><li>Assist with candidate recruitment and initial outreach</li><li>Maintain and update databases with accurate information</li><li>Communicate with clients and candidates through email and phone</li><li>Track and report progress using Excel and Outlook</li><li>Support the sales and recruiting teams in meeting business development goals</li></ul>Requirements<ul><li>At least 2 years of experience in sales, recruiting, or a related role for the USA, Canada, UK, Australia etc.</li><li>Strong computer skills with knowledge of online tools and MS Office</li><li>Strong communication skills in English, both verbal and written</li><li>Organized, detail-oriented, and able to multitask</li><li>Ability to work independently and as part of a team</li></ul>Job Type: Part-time / Full-timeSchedule: Monday to Friday, Evening/Night shift only Shift 1: 8:30 AM EST &ndash; 5:30 PM EST | 5:30 PM PKT - 2:30 AM PKT Shift 2: 8:30 AM CST &ndash; 5:30 PM CST | 6:30 PM PKT - 3:30 AM PKT Shift 3: 8:30 AM PST &ndash; 5:30 PM PST | 8:30 PM PKT - 5:30 AM PKTBenefits: Paid Holidays (US Holidays and Pakistan National Holidays), 3%-5% CommissionWork Location: In Person - FaisalabadJob Types: Full-time, Part-time, Temporary, Contract Contract length: 12 monthsPay: Rs35,000.00 - Rs50,000.00 per monthExpected hours: No more than 40 per weekWork Location: In person

Sales/Recruiting Analyst

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