telecommunications manager

Rawaj - Human Capital Management

<div>Leverage your expertise and join the dynamic team of a leading Saudi telecommunications company.
As a Chief Operating Officer (COO), you will lead and oversee the company&rsquo;s overall operations, ensuring operational excellence, efficiency, and alignment with strategic objectives. You will play a critical role in driving performance, scaling operations, and enabling sustainable business growth.<h2 class="jobSectionHeader">
Key Accountabilities</h2>
The position involves:<ul><li>
Lead and manage all day-to-day operations of the company, ensuring efficiency, quality, and continuous improvement across all functions.</li><li>
Develop and implement operational strategies aligned with the company&rsquo;s vision and long-term business objectives.</li><li>
Drive organizational performance across a business with approximately SAR 300 million turnover, ensuring optimal utilization of resources.</li><li>
Oversee cross-functional departments including operations, commercial, finance, and support functions to ensure alignment and synergy.</li><li>
Establish and monitor KPIs, performance metrics, and operational frameworks to ensure targets are achieved.</li><li>
Ensure compliance with Saudi regulatory requirements and telecommunications industry standards.</li><li>
Lead transformation initiatives, process improvements, and digital optimization to enhance operational efficiency and customer experience.</li><li>
Collaborate closely with the executive team and board on strategic planning, reporting, and performance reviews.</li><li>
Oversee risk management practices to ensure operational stability and business continuity.</li><li>
Drive cost optimization initiatives while maintaining high service quality and operational standards.</li><li>
Build, lead, and mentor a high-performing leadership team, fostering a culture of accountability, innovation, and excellence.</li></ul><h2 class="jobSectionHeader">
Knowledge, Skills, and Experience</h2>
We are Looking for: 
 
<ul><li>Bachelor&rsquo;s degree in Business Administration, Engineering, Finance, or a related field (MBA is highly preferred).</li><li>
Minimum of 12&ndash;15 years of progressive leadership experience, with at least 5 years in a senior executive role (COO, Operations Director, or equivalent), preferably within telecommunications or large-scale organizations.</li><li>
Proven track record in managing large-scale operations and driving business performance.</li><li>
Strong strategic thinking with hands-on execution capabilities.</li><li>
Extensive leadership and people management skills, with experience leading cross-functional teams.</li><li>
Strong financial and commercial acumen with the ability to manage budgets, costs, and profitability.</li><li>
Excellent stakeholder management skills, including experience engaging with senior leadership and boards.</li><li>
Exceptional communication and presentation skills in both Arabic and English.</li><li>
Ability to work under pressure, manage multiple priorities, and deliver results in a fast-paced environment.</li></ul></div>

Chief Operations Officer (COO) - Telecommunications | Saudi Arabia

ibex

<div>
 <ul>
 <li>
 Strategically manage our global carrier portfolio (Philippines, Pakistan, US, Middle East) to ensure seamless, cost-effective connectivity.
 </li>
 <li>
 Oversee carrier-neutral facilities, Colo providers, and Meet-Me Rooms (MMRs) to optimize network performance and interconnection.
 </li>
 <li>
 Balance technical governance, financial optimization, and regulatory compliance for a resilient global network.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 
 Carrier &amp; Colocation Management
 
 
 
 <ul>
 <li>
 Design and implement carrier-neutral interconnection strategies (e.g., Equinix, Digital Realty, STT GDC).
 </li>
 <li>
 Manage Colo providers and data centre infrastructure, including cross-connects, peering agreements, and direct cloud on-ramps (AWS Direct Connect, Azure ExpressRoute etc).
 </li>
 <li>
 Optimize Meet-Me Room (MMR) utilization for low-latency, high-performance connectivity.
 
 
 </li>
 </ul>
 
 Vendor &amp; Portfolio Oversight
 
 
 
 <ul>
 <li>
 Lead the full lifecycle of carrier services: RFP, selection, contract negotiation (MSAs/SLAs/IRUs), and decommissioning.
 </li>
 <li>
 Develop multi-carrier redundancy strategies to ensure 99.99% uptime globally.
 </li>
 <li>
 Negotiate cost-effective agreements with carriers and Colo providers, focusing on performance guarantees.
 
 
 </li>
 </ul>
 
 Financial &amp; Budget Management
 
 
 
 <ul>
 <li>
 Oversee telecom/Colo budget, identifying cost-saving opportunities (e.g., consolidating cross-connects, renegotiating IRUs).
 </li>
 <li>
 Audit global telecom invoices, resolve billing disputes, and reclaim credits for overcharges.
 </li>
 <li>
 Benchmark pricing trends in US (FCC), APAC (PTA, TRAI), and MEA (TDRA, CITC) to ensure competitive rates.
 
 
 </li>
 </ul>
 
 Technical &amp; Compliance Governance
 
 
 
 <ul>
 <li>
 Conduct Quarterly Business Reviews (QBRs) with carriers and Colo providers, enforcing KPIs for latency, jitter, and packet loss.
 </li>
 <li>
 Forecast bandwidth and Colo space requirements to support business growth.
 </li>
 <li>
 Ensure compliance with regulatory bodies:
 </li>
 <ul>
 <li>
 Pakistan: PTA
 </li>
 <li>
 US: FCC
 </li>
 <li>
 Philippines: NTC
 </li>
 <li>
 APAC: TRAI, IMDA
 
 </li>
 </ul>
 </ul>
 Middle East: TDRA (UAE), CITC (Saudi Arabia)
 
 
 
 Qualifications
 
 
 
 
 Technical Expertise
 
 
 
 <ul>
 <li>
 7&ndash;10 years in telecom/carrier management, with 3+ years in Colo/data centre operations or carrier-neutral facilities.
 </li>
 <li>
 Deep knowledge of:
 </li>
 <ul>
 <li>
 Networking: DIA, MPLS, Dark Fiber, SD-WAN, Cloud Connects (AWS/Azure/Google).
 </li>
 <li>
 Data Centres: Tier III/IV facilities, power/cooling, interconnection ecosystems (e.g., Equinix Fabric etc).
 </li>
 <li>
 Tools: Power BI, Tableau, or Excel for performance/cost tracking.
 
 </li>
 </ul>
 </ul>
 
 Education &amp; Certifications
 
 
 
 <ul>
 <li>
 Bachelors in Telecommunications, Electrical Engineering, or Business Finance.
 </li>
 <li>
 MBA or PMP certification preferred.
 
 
 </li>
 </ul>
 
 Regulatory &amp; Industry Knowledge
 
 
 
 <ul>
 <li>
 Familiarity with PTA, FCC, TRAI, TDRA, CITC, and peering policies (e.g., DE-CIX, AMS-IX).
 
 
 </li>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Strong negotiation, stakeholder management, and analytical skills.
 
 
 </li>
 </ul>
 Ability to communicate
 
 technical concepts
 
 to non-technical stakeholders.
</div>

Telecom Manager

Edge one communications

We are seeking a highly motivated and experienced Business Development Manager in the Telecommunications sector to join our dynamic team. The successful candidate will play a pivotal role in shaping the future of our organization by driving new business initiatives and fostering relationships to enhance our market position. This position requires a strategic thinker with a deep understanding of the telecommunications landscape, including market trends, competitive analysis, and customer needs. The ideal candidate will be responsible for identifying growth opportunities, developing strategic partnerships, and crafting innovative solutions that address the evolving demands of the telecom industry. As a key member of our business development team, you will collaborate closely with cross‑functional teams, including marketing, sales, and product development, to ensure alignment on our business objectives. Your ability to engage with stakeholders at all levels and convey our value proposition effectively will be crucial to your success in this role. This is an excellent opportunity for a driven professional to leverage their expertise and contribute to the expansion of our telecommunications services and solutions, ultimately supporting the organization in achieving its long‑term objectives. Responsibilities<ul><li>Identify and pursue new business opportunities within the telecommunications sector.</li><li>Develop and maintain strategic relationships with key clients and partners.</li><li>Conduct market research to identify emerging trends and competitor activities.</li><li>Generate and present proposals to potential clients, showcasing our services.</li><li>Collaborate with internal teams to align product offerings with market demands.</li><li>Monitor and analyze performance metrics to assess the effectiveness of business strategies.</li><li>Prepare regular reports on business development activities and results to senior management.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Marketing, or a related field.</li><li>A minimum of 5 years of experience in business development within the telecommunications industry.</li><li>Strong understanding of telecom products, services, and market dynamics.</li><li>Proven track record of successfully negotiating contracts and closing deals.</li><li>Excellent communication and interpersonal skills to effectively engage with stakeholders.</li><li>Demonstrated ability to work independently and manage multiple projects simultaneously.</li><li>Strong analytical and problem-solving skills to identify and capitalize on business opportunities.</li></ul>Work Location: In person

Business Development Executive (Telecom)

NORTH STAR CONNECT GROUP LTD

Job Overview NORTH STAR CONNECT GROUP LTD, a specialist provider of innovative telecommunication solutions, is seeking a highly organised and experienced Project Manager to join our team. This is a full-time role based in Minneapolis, Minnesota, United States. The successful candidate will be responsible for overseeing a variety of telecommunications projects from conception through to completion, ensuring they are delivered on time, within budget, and to the highest standard. This is an excellent opportunity for a proactive individual to make a significant impact within a growing company. The offered salary for this position is $80,000 - $90,000 per annum. Responsibilities * Define project scope, objectives, and deliverables in collaboration with senior management and key stakeholders. * Develop comprehensive project plans, including timelines, resource allocation, and budget management. * Lead and coordinate internal teams and third-party vendors to ensure flawless execution of projects. * Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques. * Measure project performance using suitable systems, tools, and techniques. * Perform risk management to minimise potential risks and create contingency plans. * Create and maintain comprehensive project documentation. * Provide regular and clear progress reports to clients and internal stakeholders. Qualifications * Proven experience as a Project Manager, preferably within the telecommunications industry. * A strong understanding of project management methodologies (e.g., PRINCE2, Agile). * Excellent leadership, communication, and interpersonal skills, with the ability to manage stakeholder relationships effectively. * Solid organisational skills, including meticulous attention to detail and the ability to multitask. * Proficiency in project management software tools. * Strong problem-solving abilities and a results-oriented mindset. * A bachelor's degree in a relevant field such as Business, IT, or Engineering is desirable. * A professional project management qualification (PMP, PRINCE2, or equivalent) is highly advantageous.

Marketing Manager Company: NORTH STAR CONNECT GROUP LTD Location: Minneapolis, Minnesota, USA Employment Type: Full-time Salary: $80,000 - $90,000 USD per annum Job Overview NORTH STAR CONNECT GROUP LTD, a provider of specialised telecommunication solutions and connectivity services, is seeking a dynamic and experienced Marketing Manager to join our team. Based in our Minneapolis office, the successful candidate will be responsible for developing, implementing, and executing strategic marketing plans to attract potential customers and retain existing ones. This is an excellent opportunity for a creative and results-driven professional to shape the marketing direction of a growing company in the telecommunications sector. Responsibilities * Develop and implement a cohesive marketing plan to increase brand awareness and market share. * Design and oversee all aspects of our digital marketing department, including our marketing database, email, and display advertising campaigns. * Plan and manage our social media presence and content strategy to enhance audience engagement. * Create compelling content for various marketing channels, including blogs, white papers, case studies, and press releases. * Analyse market trends, customer behaviour, and competitor activity to identify new opportunities. * Manage the marketing budget and report on the return on investment (ROI) of marketing campaigns. * Collaborate with internal teams, particularly sales and product development, to ensure brand consistency and a unified go-to-market strategy. * Organise and attend company events, such as trade shows and conferences, to network and promote our services. Qualifications * Proven work experience as a Marketing Manager or in a similar senior marketing role, preferably within the telecommunications or technology industry. * A bachelor’s degree in Marketing, Business Administration, or a related field. * Demonstrable experience in developing and executing successful marketing campaigns. * Strong knowledge of digital marketing channels, SEO, SEM, and online analytics tools. * Excellent leadership, communication, and decision-making skills. * Experience with CRM software and digital marketing tools and platforms. * A creative mindset with a data-driven approach to problem-solving. * The ability to manage multiple projects simultaneously in a fast-paced environment. Benefits * A competitive salary package. * Opportunities for professional development and career progression. * The chance to work in a collaborative and innovative environment. * Play a key role in the growth and success of the company.

Project manager

Ooredoo Group of Companies

<div>The Company 
Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team - and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Purpose 
Responsible to assist the Project Manager in managing the projects which will include monitoring and reporting on all projects that span across the Projects Management Office.
Key Accountabilties &amp; Responsiblities<ul><li> 
Assist the project manager in managing the development of projects plans starting from the project initiation till the project delivery to the client. The project plan shall describe the project schedule/timelines &amp; milestones using appropriate tools to track project milestones &amp; deliverables.</li><li>
Coordinate, expedite and report all activities related to major projects.</li><li>
Follow up the activities related to PMO projects.</li><li>
Close the activities.</li><li>
 Assign the activities to the stakeholders through system (Siebel).</li><li>
Export all data / activities under PMO queue.</li><li>
Ensure all communications and correspondences with the clients are recorded and filed accordingly for future reference.</li><li>
Make the letters related to PMO projects.</li><li>
Handover documents filing for PMO projects</li><li>
Manage and maintain effective business relationships with clients.</li><li>
Support the stakeholder's i.e. petty cash.</li><li>
Provide data and information related to transition/transformation projects.</li><li>
Prepare and submit consolidated periodical progress report (weekly and monthly basis) that encompasses the status of each project within the Project Management Office.</li><li>
Report on the utilization of all resources within the department and ensure that they are effectively utilized and critical milestones are met in.</li><li>
Submit the completion reports to concerns team</li></ul>
Qualifications<ul><li> 
Diploma or Bachelor degree in Business Administration or related degree</li></ul></div>

Executive, PMO Coordination / Fast Telco Subsidiary of Ooredoo Kuwait

Reyvoip LLC

Reyvoip LLC is a specialized telecommunications company headquartered in Al Rayyan, Qatar. We focus on delivering advanced VoIP solutions, technical support, and communication services that empower businesses to operate seamlessly and cost-effectively. Our mission is to combine innovation, reliability, and professionalism to ensure high-quality voice and data communication experiences.Position Overview We are seeking a VoIP Support Coordinator to oversee and manage daily VoIP support operations. This role requires a detail-oriented professional with strong technical knowledge, organizational skills, and the ability to coordinate between clients, vendors, and internal teams. The VoIP Support Coordinator will play a key role in ensuring smooth service delivery and maintaining Reyvoip LLC&rsquo;s reputation for excellence in telecommunications.Key Responsibilities<ul><li>Coordinate VoIP support activities including troubleshooting, system monitoring, and resource allocation.</li><li>Liaise with clients to understand technical requirements and provide timely updates.</li><li>Collaborate with IT specialists and vendors to ensure efficient service delivery.</li><li>Maintain accurate records of support requests, incidents, and resolutions.</li><li>Support system upgrades, installations, and compliance initiatives.</li><li>Prepare reports on VoIP support performance and recommend improvements.</li><li>Ensure compliance with Qatar&rsquo;s telecommunications regulations and company policies.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, Telecommunications, or related field.</li><li>2&ndash;4 years of experience in VoIP support coordination or technical assistance.</li><li>Strong knowledge of VoIP systems, SIP protocols, and troubleshooting processes.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Proficiency in MS Office Suite, VoIP management tools, and ticketing systems.</li><li>Certifications such as CompTIA, Cisco, or VoIP-specific credentials are an advantage.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunity to grow within a dynamic Qatar-based telecommunications company.</li><li>Professional development and career advancement opportunities.</li><li>A collaborative and innovation-driven work environment.</li></ul>How to Apply Interested applicants may send their CV and cover letter via Indeed or directly to the company&rsquo;s recruitment team, highlighting their experience in VoIP support coordination and achievements in managing technical operations.Job Type: Full-timePay: Up to QAR640,000.00 per yearWork Location: In person

VoIP Support Coordinator

Anotech

<div>
 
 
 Job Purpose:
 
 
 
 Participate in 24x7 operations support, including being part of an on-call rotation to promptly attend to incidents reported.
 
 
 
 
 
 
 Qualifications And Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Electronics &amp; communication / Telecommunications or computer science or Equivalent degree with relevant No of years and experience.
 </li>
 <li>
 Minimum 3-4 years of experience in IP Telephony / UC Platform / IP-CC / TP / conferencing.
 </li>
 <li>
 Understanding for Network Design / Call routing / PRI / BRI.
 </li>
 <li>
 Understanding for Telecom Environment &amp; Connectivity &amp; Call flows.
 </li>
 <li>
 Basic understanding for IP -Networking.
 </li>
 <li>
 Understanding for Design, Coding, call routing, and ICM script Implementation, Technologies of IPCC and IP &ndash;Telephony.
 </li>
 <li>
 Understanding for ICM Scripting &amp; Call manager
 </li>
 <li>
 Voice Gateway Configuration.
 </li>
 </ul>
 
 
 
 
 
 Skillset:
 
 
 <ul>
 <li>
 SQL Server
 </li>
 <li>
 CVP
 </li>
 <li>
 Quality Management and Call Recording in contact Center.
 </li>
 <li>
 Interpersonal skills
 </li>
 <li>
 Team orientation
 </li>
 <li>
 Communication skills
 </li>
 <li>
 Technology understanding capability
 </li>
 <li>
 Project and staff management
 </li>
 </ul>
 
 
</div>

IVR / HCS Operation Support Engineer

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