telecommunications operator

Baptist Health South Florida

<div><p>Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News &amp; World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.<br>
<br>
What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact &ndash; because when it comes to caring for people, we're all in.</p><h2 class="jobSectionHeader"><b><br>
Description:</b></h2><br>
Operates multiple-position telephone switchboard to relay incoming, outgoing, and interoffice calls. Performs miscellaneous hospital Telecommunications and clerical duties as needed. Monitors all hospital alarms, performs code paging, and provides patient information. Consistently delivers exceptional service to all callers. Estimated pay range for this position is $16.00 - $17.25 / hour depending on experience.<h2 class="jobSectionHeader"><b>
Qualifications:</b></h2><br>
Degrees:
<ul><li>High School,Cert,GED,Trn,Exper.</li></ul>
Additional Qualifications:
<ul><li>Must have a minimum of one year customer service experience and basic computer knowledge.</li><li>
Associate of Arts desired.</li><li>
Good command of written and verbal communication.</li><li>
Ability to work well under pressure.</li></ul>
Minimum Required Experience: 1 Year<p><br>
EOE, including disability/vets</p></div>

Telecommunications Operator, PBX Services

UMass Memorial Health

<div><div><div>Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.</div></div><div></div><div>
Exemption Status:</div>
Non-Exempt<div></div><div>
Hiring Range:</div>
$15.00 - $25.71<div>
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.</div><div></div><div>
Schedule Details:</div>
Monday through Friday, Weekends - Every Other Weekend<div></div><div>
Scheduled Hours:</div>
6:30am to 1:30pm (flexible)<div></div><div>
Shift:</div>
1 - Day Shift, 8 Hours (United States of America)<div></div><div>
Hours:</div>
24<div></div><div>
Cost Center:</div>
26000 - 6040 Telecommunications<div></div><div>
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.</div><div></div><div>
Everyone Is a Caregiver</div><div></div><div>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.</div><div></div>
This position includes operating telephone control board and paging system, dispatching incoming calls, and paging internal and on-call clinical staff during and after regular business hours.<div></div><div>
I. Major Responsibilities:</div><div></div><div>
1. Answers phones and routes incoming calls to appropriate offices or personnel; Dispatch emergency Code calls to clinical personnel.<br>
2. Processes paperwork in an efficient manner according to set procedures. This includes proper filing and distribution of clinical on-call schedules and wireless devices.</div><div></div><div>
Standard Staffing Level Responsibilities:</div><div></div><div>
1. Complies with established departmental policies, procedures and objectives.<br>
2. Attends variety of meetings, conferences, seminars as required or directed.<br>
3. Demonstrates use of Quality Improvement in daily operations.<br>
4. Complies with all health and safety regulations and requirements.<br>
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.<br>
6. Maintains, regular, reliable, and predictable attendance.<br>
7. Performs other similar and related duties as required or directed.</div><div>
All responsibilities are essential job functions.</div><div></div><div>
II. Position Qualifications:</div><div></div><div>
License/Certification/Education:<br>
Required:<br>
1. High school diploma or equivalent.<br>
Preferred:<br>
1. Medical Terminology certified or equivalent experience.</div><div>
Experience/Skills:<br>
Required:<br>
1. Must have knowledge and experience with MS Office products (specifically EXCEL).<br>
2. Must have accurate keyboarding skills.<br>
3. Good verbal and written communication skills to include proper vocabulary, spelling, grammar and sentence structure.<br>
4. Good customer service skills.<br>
5. Must be able to work all shifts, weekends, and holidays as required.<br>
Preferred:<br>
1. Previous operator/switchboard and customer service experience.</div><div></div><div>
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.</div><div></div><div>
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.</div><div></div><div>
III. Physical Demands and Environmental Conditions:</div><div></div><div>
Work is considered sedentary. Position requires work indoors in a normal office environment.</div><div>
Every other weekend required</div><div></div><div>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</div><div></div><div>
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.</div><div></div><div>
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.</div><div></div><div>
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div></div><div></div>

Switchboard Operator

Providence

<div><p><b>Description</b></p>
<p><b>PBX Operator at Providence Portland Medical Center in Portland, OR.</b></p>
<p><b>Part-Time/Evening Shift</b></p>
<p>Operates telecommunications console in placing, receiving and relaying calls. Answers all incoming calls for Physicians Answering Service and follows each physicians procedure. Performs paging, code announcements and other duties in accordance with approved policies and procedures.</p>
<p>Providence caregivers are not simply valued &ndash; they&rsquo;re invaluable. Join our team at Providence Portland Medical Center thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.</p>
<p><b>Preferred Qualifications:</b></p>
<ul><li>Hospital or large business switchboard experience.</li>
</ul><p><b>Why Join Providence?</b></p>
<p>Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.</p>
<p>Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.</p>
<p><b>About Providence</b></p>
<p>At Providence, our strength lies in Our Promise of &ldquo;Know me, care for me, ease my way.&rdquo; Working at our family of organizations means that regardless of your role, we&rsquo;ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.</p>
<p>Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.</p>
<p>Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.</p>
<p>Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</p>
<p><b>About the Team</b></p>
<p>Providence has been serving the Pacific Northwest since 1856 when Mother Joseph of the Sacred Heart and four other Sisters of Providence arrived in Vancouver, Washington Territory. As the largest healthcare system and largest private employer in Oregon, Providence is located in areas ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland.</p>
<p>Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.</p>
<p>Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.</p>
<p><b>Requsition ID:</b> 422943
</p><p><b>Company:</b> Providence Jobs
</p><p><b>Job Category:</b> Administrative Support
</p><p><b>Job Function:</b> Administration
</p><p><b>Job Schedule:</b> Part time
</p><p><b>Job Shift:</b> Evening
</p><p><b>Career Track:</b> Admin Support
</p><p><b>Department:</b> 5001 PPMC TELECOMM
</p><p><b>Address:</b> OR Portland 4805 NE Glisan St
</p><p><b>Work Location:</b> Providence Portland Medical Ctr-Portland
</p><p><b>Workplace Type:</b> On-site
</p><p><b>Pay Range:</b> $20.00 - $26.85
</p><p>The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.</p></div><p></p>

PBX Operator - Part-Time Evening

Prime Healthcare Services

<div>Overview:
<div></div><div><b>
Desert Valley Hospital</b> is an accredited 148-bed acute care hospital located in Southern California. Desert Valley Hospital is in the top 5% of more than 4,500 hospitals nationwide for clinical performance. The hospital has achieved numerous quality award distinctions including Patient Safety Excellence Award, Women&rsquo;s Health Excellence Award and Distinguished Hospital Clinical Excellence Award. Desert Valley Hospital, along with Desert Valley Medical Group, offers key services to the community including heart care, emergency services, labor and delivery, surgical services and more. For more information visit www.DesertValleyHospital.com.</div><div></div><div><b><br>
Join an award-winning team of dedicated professionals</b> committed to our core values of <b>quality, compassion and community</b>!</div><div>
Why Prime Healthcare? <b>Desert Valley Hospital</b>, a member of the Prime Healthcare Foundation, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.</div><div></div><div><br>
Desert Valley Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs.</div><div></div><div><b><br>
Our Total Rewards package includes, but is not limited to:</b></div><ul><li>
Paid Time Off</li><li>
401K retirement plan</li><li>
Outstanding Medical</li><li>
Dental</li><li>
Vision Coverage</li><li>
Tuition Reimbursement</li><li>
Many more Voluntary Benefit Options!</li></ul><div>
Benefits may vary based on collective bargaining agreement requirements and/or the employment status, i.e. full-time or part-time.</div><div></div><div><b><br>
This is a Fast-paced work environment in which you can take pride in serving an underserved community. Come Join a Team of Dedicated Healthcare Workers!!!</b></div><br>
<div></div>
Responsibilities:
<div>
The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.</div>
Qualifications:
<div>
Education and Work Experience</div><ul><li>
High School Diploma or Equivalent required (effective 4/1/14 for all new hires).</li><li>
Previous PBX experience preferred.</li><li>
Previous experience in office or receptionist.</li><li>
Effective written, verbal communication, and interpersonal skills.</li><li>
Ability to multi-task, prioritize needs to meet required timelines.</li><li>
Analytical and problem-solving skills.</li><li>
Customer Services experience preferred.</li></ul><div>
#LI-TP3</div>
Pay Transparency:
<div>
Desert Valley Hospital offers competitive compensation and a reasonable compensation estimate for this role is $21.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.</div>
Employment Status: Per Diem Shift: Variable Equal Employment Opportunity:
<div><div><div><div>
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf</div></div></div></div><br>
<div></div>
Privacy Notice:
<div><i>
Privacy Notice for California Applicants: </i>https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf</div></div><div></div>

PBX Operator - Communications

Hartford HealthCare

<div><p><b>Location Detail: </b>St Vincents Medical Center (10427)</p><p><b>
Shift Detail: </b>Flexibility, day eves and nights</p><p>
Work where <b>every moment</b> matters.</p><p></p><p><br>
Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut&rsquo;s most comprehensive healthcare network.</p><p></p><p><br>
St. Vincent&rsquo;s Medical Center in Bridgeport has more than 3,200 employees. It includes a 473-bed community teaching hospital, a 76-bed inpatient psychiatric facility in Westport, a large multispecialty provider group, and special needs services for adults and children. St. Vincent&rsquo;s is the first hospital in Fairfield County to be integrated into the Hartford HealthCare network, and is the system&rsquo;s second-largest hospital.</p><p></p><p><b><br>
Job Summary</b></p><p>
Reporting to the Manager of Customer Service Call Center, the Customer Service Call Center Operator works to provide quality customer service to the organization&rsquo;s telecommunication system users by routing call, assisting with announcement and drills and providing patient information following policies and procedures in place to protect privacy. This position updates and maintains schedules and logbooks for doctors, clinical staff and information tracking and ensures information is current and correct. This position also assists with language access requests for interpreters.</p><ul><li> Address the telephone needs of staff, physicians and community population by managing all calls in a timely and customer friendly manner.</li><li> Answer and route all incoming calls to the correct location. Use paging systems as needed.</li><li> Assist with drills and announcements as requested by administration</li><li> Provide patient information utilizing the Epic system, following policies and procedures.</li><li> Assist with language access requests for interpreters.</li><li> Maintain and use knowledge of all code and emergency call procedures. Contact and communicate with emergency staff in a timely manner for all code and emergency calls.</li><li> Maintain monthly logbooks with accurate information.</li><li> Maintain on-call schedules, and ensure all daily schedule sheet information is correct.</li><li> Assist with programing paging units correctly. Repairing and replace pagers as needed</li><li> Ensure staff are receiving pages as necessary. Provide weekly test to ensure accuracy for code pagers.</li></ul><h3 class="jobSectionHeader"><b><br>
Qualifications</b></h3><br>
<ul><li> HS Diploma <b><i>required</i></b></li><li> Customer service experience <b><i>required</i></b></li><li> Some College<b><i> preferred</i></b></li><li> Some technical experience with pagers <b><i>preferred</i></b></li><li> Multiple phone line and healthcare experience <b><i>preferred</i></b></li></ul><p></p><p><br>
We take great care of careers.</p><p>
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge &ndash; helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is <b>your moment</b>.</p></div>

Customer Service Call Center Operator (Per Diem)

Tata Communications Transformation Services (TCTS)

<div>
 <p>
  <strong>
   Sr. Manager - Sales
  </strong>
 </p>
 <p>
  <strong>
   Regional role (Middle East) | Location: Riyadh, Saudi Arabia
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Overview
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking a seasoned Sales Leader with strong experience in Telecom SI services. The role will be responsible for driving business growth with telecom operators, managing strategic customer relationships, leading sales teams, and owning the end to end sales lifecycle, including commercial modelling and deal structuring.
 </p>
 <p>
  The ideal candidate will have deep regional customer connects, strong commercial acumen, and the ability to translate complex telecom SI capabilities into compelling customer value propositions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Sales &amp; Business Development
  </strong>
 </p>
 <p>
  Drive revenue growth for TCTS services, including network integration, deployment, managed services, and transformation programs.
 </p>
 <p>
  Own the complete sales lifecycle: lead identification, qualification, solutioning, proposal development, negotiation, and deal closure.
 </p>
 <p>
  Build and execute account strategies for key telecom operator customers in the region.
 </p>
 <p>
  Identify new opportunities within existing accounts through account mining and cross sell / up sell initiatives.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Customer &amp; Operator Engagement
  </strong>
 </p>
 <p>
  Maintain strong CXO level relationships with telecom operators, MVNOs, and strategic partners in the region.
 </p>
 <p>
  Act as the primary interface between customers and internal stakeholders (solutioning, delivery, finance, legal).
 </p>
 <p>
  Represent the organization in customer meetings, RFP discussions, executive briefings, and negotiations.
 </p>
 <p>
  Understand customer business priorities and align TCTS SI offerings to their transformation roadmaps.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Commercial &amp; Financial Ownership
  </strong>
 </p>
 <p>
  Lead commercial modelling, including pricing strategies, cost structures, margin analysis, and business cases.
 </p>
 <p>
  Own deal profitability and ensure adherence to financial and commercial governance.
 </p>
 <p>
  Support RFP / tender responses with strong commercial inputs and risk assessment.
 </p>
 <p>
  Drive contract negotiations in collaboration with legal and finance teams.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Team &amp; Stakeholder Management
  </strong>
 </p>
 <p>
  Lead, mentor, and manage regional sales teams, ensuring target achievement and capability development.
 </p>
 <p>
  Set clear sales targets, KPIs, and performance metrics for the team.
 </p>
 <p>
  Work closely with pre sales, solution engineering, delivery, SCM, and finance teams to ensure seamless deal execution.
 </p>
 <p>
  Provide market feedback to internal teams to support service enhancement and portfolio evolution.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Market &amp; Strategy
  </strong>
 </p>
 <p>
  Track market trends in telecom networks, system integration, 4G/5G, cloud, and managed services.
 </p>
 <p>
  Contribute to regional go to market strategies and annual operating plans.
 </p>
 <p>
  Support strategic partnerships and alliances relevant to TCTS service growth.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Skills &amp; Competencies
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Strong understanding of Telecom System Integration services (Network Integration, Deployment, Managed Services, Transformation).
 </p>
 <p>
  Proven expertise in sales lifecycle management for complex telecom solutions.
 </p>
 <p>
  Excellent commercial modelling and financial analysis skills.
 </p>
 <p>
  Strong customer relationship management and negotiation capabilities.
 </p>
 <p>
  Experience managing large, multi country operator accounts.
 </p>
 <p>
  Leadership skills with the ability to manage and scale sales teams.
 </p>
 <p>
  Strong communication, presentation, and stakeholder management skills.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Bachelor s degree in engineering, Telecommunications, Business, or a related field.
 </p>
 <p>
  MBA or equivalent qualification preferred.
 </p>
 <p>
  12-18+ years of experience in telecom sales / system integration sales, with significant exposure to operator accounts.
 </p>
 <p>
  Proven track record of closing large, complex telecom SI deals.
 </p>
 <p>
  Prior experience working sales or selling telecom SI service portfolios is highly desirable.
 </p>
</div>


Sr Manager - Sales

Tata Communications

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
<br><p></p><div><p><b>Sr. Manager &ndash; Sales
 </b></p><p><b>Regional role (Middle East) | </b><b>Location: Riyadh, Saudi Arabia<br>
</b></p><p></p><br>
<p><b>Role Overview
</b></p><p>We are seeking a seasoned Sales Leader with strong experience in Telecom SI services. The role will be responsible for driving business growth with telecom operators, managing strategic customer relationships, leading sales teams, and owning the end‑to‑end sales lifecycle, including commercial modelling and deal structuring.
</p><p>The ideal candidate will have deep regional customer connects, strong commercial acumen, and the ability to translate complex telecom SI capabilities into compelling customer value propositions.<br>
</p><p></p><br>
<p><b>Key Responsibilities:<br>
</b></p><p></p><br>
<p><b>Sales &amp; Business Development
</b></p><ul><li>Drive revenue growth for TCTS services, including network integration, deployment, managed services, and transformation programs.
</li><li>Own the complete sales lifecycle: lead identification, qualification, solutioning, proposal development, negotiation, and deal closure.
</li><li>Build and execute account strategies for key telecom operator customers in the region.
</li><li>Identify new opportunities within existing accounts through account mining and cross‑sell / up‑sell initiatives.
</li></ul><p><b>Customer &amp; Operator Engagement
</b></p><ul><li>Maintain strong CXO‑level relationships with telecom operators, MVNOs, and strategic partners in the region.
</li><li>Act as the primary interface between customers and internal stakeholders (solutioning, delivery, finance, legal).
</li><li>Represent the organization in customer meetings, RFP discussions, executive briefings, and negotiations.
</li><li>Understand customer business priorities and align TCTS SI offerings to their transformation roadmaps.
</li></ul><p><b>Commercial &amp; Financial Ownership
</b></p><ul><li>Lead <b>commercial modelling </b>, including pricing strategies, cost structures, margin analysis, and business cases.
</li><li>Own deal profitability and ensure adherence to financial and commercial governance.
</li><li>Support RFP / tender responses with strong commercial inputs and risk assessment.
</li><li>Drive contract negotiations in collaboration with legal and finance teams.
</li></ul><p><b>Team &amp; Stakeholder Management
</b></p><ul><li>Lead, mentor, and manage regional sales teams, ensuring target achievement and capability development.
</li><li>Set clear sales targets, KPIs, and performance metrics for the team.
</li><li>Work closely with pre‑sales, solution engineering, delivery, SCM, and finance teams to ensure seamless deal execution.
</li><li>Provide market feedback to internal teams to support service enhancement and portfolio evolution.
</li></ul><p><b>Market &amp; Strategy
</b></p><ul><li>Track market trends in telecom networks, system integration, 4G/5G, cloud, and managed services.
</li><li>Contribute to regional go‑to‑market strategies and annual operating plans.
</li><li>Support strategic partnerships and alliances relevant to TCTS service growth.
</li></ul><p><b>Key Skills &amp; Competencies
</b></p><ul><li>Strong understanding of Telecom System Integration services (Network Integration, Deployment, Managed Services, Transformation).
</li><li>Proven expertise in sales lifecycle management for complex telecom solutions.
</li><li>Excellent commercial modelling and financial analysis skills.
</li><li>Strong customer relationship management and negotiation capabilities.
</li><li>Experience managing large, multi‑country operator accounts.
</li><li>Leadership skills with the ability to manage and scale sales teams.
</li><li>Strong communication, presentation, and stakeholder management skills.
</li></ul><p><b>Qualifications &amp; Experience
</b></p><ul><li>Bachelor&rsquo;s degree in engineering, Telecommunications, Business, or a related field.
</li><li>MBA or equivalent qualification preferred.
</li><li>12&ndash;18+ years of experience in telecom sales / system integration sales, with significant exposure to operator accounts.
</li><li>Proven track record of closing large, complex telecom SI deals.
</li><li>Prior experience working sales or selling telecom SI service portfolios is highly desirable.</li></ul></div>

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2484 telecommunications operator jobs Near Me

Telecommunications Operator, PBX Services

Switchboard Operator

PBX Operator - Part-Time Evening

PBX Operator - Communications

Customer Service Call Center Operator (Per Diem)

Sr Manager - Sales

Sr Manager - Sales