telecommunicator

Rice County, MN

<p></p><div><div><div><div><div><b>THE RICE /STEELE 911 CENTER LOCATED IN OWATONNA, MN IS CURRENTLY ACCEPTING APPLICATIONS TO FILL ONE FULL TIME PUBLIC SAFETY SUPERVISOR POSITION.</b><br>
<b>**This position is currently based in Owatonna, MN. A new center is being constructed in Faribault, MN and we anticipate relocating to the new facility in Summer 2026.</b><div><br>
$29.37 - $39.97 hourly based on Public Safety Experience</div><div>
Shift and Weekend Differential of $0.75 added for all hours worked 6:00pm-6:00am and all day time weekend hours worked 6:00am-6:00pm</div><div>
Additional pay opportunities for Communications Training Officers and Acting Lead assignments</div></div></div><br>
Under general supervision, the Public Safety Telecommunicator is responsible for receiving and prioritizing all emergency and non-emergency requests for service and for dispatching appropriate public safety personnel and equipment in response to calls for service. This position is of critical importance for community and public safety, operating 24/7; including nights, weekends and holidays. Employees are required to use computer technology, which requires a high level of accuracy, attention to detail and multi-tasking skills.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div><br>
<div><p><br>
<b>Answering and Dispatching calls:</b></p><ul><li>
Gather information via multi-channel radio, 911 emergency and non-emergency phone systems, and computer terminal. Responsible for exercising independent judgment to solicit, identify, assess, evaluate, prioritize, summarize and transmit information regarding calls for service</li><li>
Answer incoming calls (radio and telephone). Ascertain nature of situation and its location</li><li>
Monitor radio activities and provide supplemental information, personnel and equipment</li><li>
Dispatch police, fire, EMS, rescue, and reserves and monitor all radio channels.</li><li>
Utilize extensive training, departmental policies, procedures and guidelines, mandates, and laws governing a dispatcher's response and conduct to determine appropriate procedure and necessary action</li><li>
Making calls for officers: tow request, detox, judges, public works, etc.</li><li>
Operate CAD to enter, receive and manipulate associated data, tracking activity and location of personnel and equipment</li><li>
Monitor severe weather and sound sirens, when needed</li></ul><b>
Maintenance and Administration of Equipment:</b><ul><li>
Monitor multiple radio channels on ARMER. Assist in coordinating activities between law enforcement, fire/rescue, medical, emergency management, municipal utility, and County Highway units operating in the field</li><li>
Utilize the CAD and Records Management Systems (RMS) to their fullest capacity</li><li>
Operate National Crime Information Center (NCIC)/Minnesota Justice Information Systems (MNJIS) terminal to exchange information with other law enforcement agencies and verify driver records, vehicle registrations, criminal histories, stolen and recovered property, etc.</li><li>
Operate public notification system by sending out emergency notifications to public or page out SWAT, dive team or others as needed</li></ul><b>
Data Processing:</b><ul><li>
Request, disseminate, enter, verify, modify and cancel protected data through computerized terminals linked to State, Federal, Interstate and local Law Enforcement systems to include but not limited to; driver and motor vehicle information, National Crime Information Center (NCIC) 'hot files'; criminal histories; persons, property, vehicle and other restricted data files</li><li>
Assist records and jail staff with entering and removing NCIC/MNJIS records</li><li>
Provide general information not limited to; filing police reports, impounded vehicles, returned property, locations in the county; various telephone, address and contact information, special event information etc.</li><li>
Search databases for information requested by officers</li><li>
Court attendance, if necessary</li></ul><b>
Other Duties:</b><ul><li>
Notify Shift Supervisor of all critical incidents or other matters requiring their attention</li><li>
Answer questions and complaints from the public in a courteous and tactful manner</li><li>
Train new employees</li><li>
Maintain a clean and respectful work environment while on duty</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><div><b>MINIMUM POSITION REQUIREMENTS:</b><br>
<ul><li>
High School Diploma or GED</li><li>
Possess and maintain a valid driver&rsquo;s license</li><li>
Must pass required background check</li><li>
Must pass required psychological evaluation</li><li>
Process basic computing skills, including a good knowledge of and experience using: E-mail and Microsoft Outlook, web browsing, basic computer mapping, Adobe pdf viewer, word processing and spreadsheet software, and ability to type 30 WMP.</li></ul><br>
<b>
DESIRED QUALIFICATIONS:</b><br>
<ul><li>
Communications experience</li><li>
Two years of experience as a public safety Communications Operator or Dispatch</li><li>
Experience in Customer Service</li><li>
Experience or education in law enforcement, fire or EMS training</li><li>
Previous experience in Criminal Justice, Corrections or Courts</li></ul><br>
<b>
REQUIRED LICENSES/CERTIFICATIONS:</b><br>
<ul><li>
State of MN Criminal Justice Information System (CJIS) certification</li><li>
NIMS Training</li><li>
Public Safety Telecommunicator Certification</li><li>
Law Communications Certification</li><li>
Fire Communications Certification</li><li>
Emergency Medical Dispatcher Certification</li></ul></div><p>
Training for the above certifications are provided by the employer and required within six months of hire as a condition of continued employment.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><div><b>HOURS:</b> This position involves Full-time hours which are generally a 12 hour shift in a 24/7/365 environment. You may be required at times to work outside of your regularly scheduled hours under certain circumstances.<br>
<br>
<b>SELECTION PROCESS:</b> May include, but not limited to: job related interview process, typing and comprehension testing, criminal history background check, background investigation and psychological evaluation.</div></div></div></div><p></p>
<br><div></div><div><div><div><p>Rice &amp; Steele 911 Center offers a complete benefit package including medical, dental, life insurance, holiday, sick leave and long-term disability insurance.</p></div></div></div>

Public Safety Telecommunicator - Rice/Steele 911 Dispatch Center

DFW International Airport

<div><p><b>Job Overview</b></p><p></p><div><p><b>
***No Experience Needed***</b></p><p><b>
***$28.16 Starting Pay.***</b></p><p></p><p>
Under the general supervision of the Public Safety Communications Supervisor, will learn the three areas of Public Safety Communications; operate telecommunications equipment to receive and evaluate incoming calls for police, fire and medical assistance; dispatch appropriate personnel and equipment to emergencies; operate and monitor the various CCTV systems and terminal alarms to provide surveillance support for daily incidents and criminal cases to local, state, and federal courts. This is a training role, requiring the learning of all areas so they may perform independently at completion of credentialing. Roles and responsibilities will be assigned to specific workstations, not simultaneously, based on staffing levels and operational needs. Work is performed in a stressful environment where a variety of calls, frequently emergency in nature, are screened and dispatched within short time frames.</p><p></p><p><b>
What you will be doing:</b></p><p></p><ul><li><p>
Works closely with senior Communicators and Supervisor on how to operate and monitor Emergency 911 system, multiple talk group two-way radio system and departmental telephone lines, receives and evaluates incoming requests for police, fire and medical assistance and dispatches police, fire and medical units as required based on the nature of the call; disseminates information to field units as required.</p></li><li><p>
Monitors status of all on-duty police, fire and medical units, coordinating availability of each unit and calling in additional on-call personnel as necessary.</p></li><li><p>
Maintains notification files and requests services from other Airport Board departments, specialized police/fire units, secondary ambulance services, wrecker services.</p></li><li><p>
Learns to conduct tests and interface functions on multiple electronic emergency systems and alarms, including the Emergency 911 system, to ensure proper operation and backup capability.</p></li><li><p>
Works closely with senior Communicators and Supervisor on how to operate the CCTV system across entire Airport campus, for incoming alarms, suspicious activities, and emergency responses; dispatches law enforcement for incoming alarms from terminal checkpoints in accordance with DPS Standard Operating Procedures and TSA regulations; monitor critical safety and security systems such as fire exit door alarms, exercising discretion in determining severity of situations and dispatching first responders accordingly.
</p></li><li><p>Monitors DPS radio traffic for calls to law enforcement, firefighters, and paramedics inside the terminals; utilizes CCTV equipment to follow and document police service calls for potential evidence in criminal or administrative cases.</p></li><li><p>
Ensures compliance with FCC regulations in telecommunications operations and monitors security areas via CCTV, dispatching law enforcement as needed.</p></li><li><p>
Supports law enforcement by retrieving, reviewing, copying, and distributing audio/visual recordings related to specific incidents, under the direction of a DPS Supervisor, for use as evidence in local, state, and federal court cases.</p></li><li><p>
Performs other related duties as assigned.
</p></li></ul><p></p><p><b>What you need:</b></p></div><p></p><div><ul><li><p>
Completion of high school curriculum or equivalent.</p></li><li><p>
Within one (1) year from hire, able to obtain the following licensure and certifications, if not already licensed/certified:
</p><ul><li><p>TCOLE Basic Telecommunicator license.</p></li><li><p>
Full Access TCIC/NCIC certification.
</p></li><li><p>Emergency Medical Dispatch certification through IAED.
</p></li></ul></li><li><p>Ability to receive required licensure and certification is required within one year of employment. If unable to obtain requirements, will be terminated from the role and able to seek other opportunities within the airport.
</p></li><li><p>Ability to pass CJIS Security Awareness Training within 30 days of employment.</p></li><li><p>
Must not have been convicted of a Class &ldquo;B&rdquo; misdemeanor within the last ten (10) years or any offense greater than a Class &ldquo;B&rdquo;.</p></li><li><p>
Must not have been convicted of any family violence offense.</p></li><li><p>
Ability to pass a personal and criminal background check.</p></li><li><p>
Ability to pass a psychological evaluation.</p></li><li><p>
Ability to pass a truth verification examination.</p></li><li><p>
Ability to pass a medical physical examination.</p></li><li><p>
Possession of a valid Class C driver&rsquo;s license.</p></li><li><p>
Must obtain a Security Identification Display Area (SIDA) Airport Identification/Access Badge (badge) in accordance with Department of Homeland Security Transportation Security Administration (TSA) requirements in Chapter 49 of the Code of Federal Regulations Part 1500 et. Al. and DFW Airport&rsquo;s Airport Security Program within thirty (30) days from date of employment and maintain qualification for a SIDA badge upon each badge renewal.</p></li><li><p>
This is a designated safety sensitive position as defined in DFW Airport&rsquo;s Drug and Alcohol Administrative Policy and Procedure. Applicants selected for this position will be required to pass a drug screening test prior to employment and to submit to drug screening on a random basis during the length of their employment in the safety sensitive position.</p></li><li><p>
This is a designated Essential Employee position as defined in DFW Airport&rsquo;s Categories and Classifications Administrative Policy and Procedure. An essential employee is one whose attendance is required to maintain airport operations during an emergency or inclement weather situation.
</p></li></ul><p></p><p><b>Required knowledge, skills, and abilities:</b></p></div><p></p><ul><li><p>
Knowledge and ability to use miscellaneous software including Microsoft Excel, Word, and other programs to compile and produce routine reports.</p></li><li><p>
Knowledge of principle, practices and terminology used in CCTV monitoring and its application in real-time response situations.</p></li><li><p>
Ability to remain calm under pressure, analyze situations, and make quick decisions based on established protocols.</p></li><li><p>
Ability to prepare and maintain logs and files, documenting public safety communication activities.</p></li><li><p>
Ability to clearly and effectively communicate verbally in English across various telecommunications platforms (radio, telephone), with a focus on emergency scenarios.</p></li><li><p>
Ability to think clearly and concisely, analyze data from a variety of sources, and make rapid decisions and judgments in response to emergency requests for assistance.</p></li><li><p>
Ability to process multiple audio and visual inputs simultaneously.</p></li><li><p>
Ability to maintain effective and harmonious internal and external working relationships.</p></li><li><p>
Ability to work hours and assignments as determined by operational need; i.e., 9-1-1, Police/Fire dispatch, CCTV monitoring, or others.</p></li><li><p>
Ability to follow procedures, regulations, and protocols related to telecommunications.</p></li><li><p>
Ability to communicate orally and in writing to airport employees, supervisory staff, outside agencies, tenants and guests.</p></li><li><p>
Ability to work shift hours as assigned which may include nights, weekends, rotating shifts, and holidays.</p></li><li><p>
Ability to respond to emergency callup and to work adjusted shifts under routine and non-routine events.</p></li><li><p>
Ability to work in an environment without windows or outside contact.</p></li><li><p>
Ability to eat on the job without having a scheduled coffee or meal break.</p></li></ul><p><br>
</p><p></p><p><b>Effort:</b></p><p></p><ul><li><p>
Works in a communications center including emergency dispatch and CCTV system monitors.</p></li><li><p>
Uses keyboard devices, computer monitors, radio and telephone equipment.</p></li><li><p>
Sits for extended periods of time remaining constantly attentive to telephone calls, radio transmissions, incoming alarms and telecommunications systems.</p></li><li><p>
Reacts calmly, quickly and logically in emergency situations.</p></li></ul><p></p><p><b>
About Us</b></p><p></p><p>
We are Dallas Fort Worth International (DFW) Airport-one of the most successful airports in the world by any definition. We are recognized for our innovation, leadership, drive for excellence and talented employees.</p><p>
Our success is made possible because of the diverse talents of over 2,100 employees who champion our mission of providing an exceptional airport experience to our customers and connect our community to the world. We are looking for the best talent to join us and help reimagine what an airport can be.</p><p>
Bring your talents to DFW. Live and work with purpose.</p></div>

911 Dispatch Trainee (Public Safety Communicator Trainee)

West Virginia Department of Transportation (WV)

<div>JOB
<p><b>
**Disclaimer-if the position is filled after July 1, 2026, then the job opportunity will not be in the classified service **</b></p><p>
The Transportation Management Center Operator performs full-performance level work in the Transportation Management Center. Under general supervision an employee in this classification works in an Intelligent Transportation Fusion Center. Work involves traffic systems control, incident/congestion management, and communications. Employees operate state-of-the-art computerized traffic management workstations designed to facilitate traffic flow and minimize congestion. Employees undergo training and are assigned progressively responsible duties in traffic detection monitoring, programming motorist information systems, assessing incident scenes, and operating radio communications systems. Employees perform a variety of clerical and technical tasks and other related duties. May be required to work rotating shifts (evenings, nights, weekends, holidays). In the event of emergency highway conditions, employees are subject to call back during scheduled off hours. May be assigned as needed to relief shifts at the Division of Homeland Security &amp; Emergency Management during periods of heightened security or emergency operations. Must be able to read, understand and interpret office procedures, rules, and regulations. Performs related work as required.</p><br>
Pay Grade: 10<br>
<br>
EXAMPLE OF DUTIES
<ul><li>Monitors real-time traffic data; accurately locates incidents graphically on computer using only verbal descriptions.</li><li>Prepares various logs and reports pertaining to traffic conditions, incident management, equipment placement, etc.</li><li>Assess congestion levels and incident condition and severity, brief Supervisor and/or Manager of situation and possible ramifications and respond accordingly.</li><li>Programs and operates motorist information systems such as dynamic message signs (DMS) and highway advisory radio (HAR).</li><li>Monitors closed-circuit television system, police scanners, and citizens' band radio transmissions for incident detection and verification.</li><li>Monitors and transmits radio communications between State and/or other agencies, such as the West Virginia Department of Highways, West Virginia State Police, METRO 911, and other agencies having jurisdiction in ITS Corridors.</li><li>Monitors, gathers, and relays Emergency, Traffic, Safety, Weather and other information to the appropriate agency.</li><li>Verify incidents and congestion using closed-circuit television surveillance system and electronic data.</li><li>Dispatches necessary response equipment to incident scenes.</li><li>Programs and operates internet website information network.</li><li>Checks districts daily to record weather, stream, and other hazardous conditions.</li><li>Monitors statewide weather forecasts and transmits this information.</li><li>Answer inquiries from the public and media and provides the appropriate information.</li><li>Relay information to agency personnel.</li><li>Receives traffic and incident data from the Geographic Information System (GIS).</li><li>Monitors Roadway Weather Information Systems (RWIS) and Environmental Sensor Stations (ESS) Sensors.</li><li>Records weather and road condition tapes for Highway Advisory Radio (HAR).</li><li>Travel may be required; therefore, a valid driver&rsquo;s license is required.</li></ul>
SUPPLEMENTAL INFORMATION
<div><b>
REQUIRED TRAINING/EDUCATION</b><br>
<ul><li>Graduation from a standard high school or equivalent.</li></ul></div><div><b>
REQUIRED EXPERIENCE</b><br>
<ul><li>One (1) year of full-time or equivalent part-time paid experience as an emergency telecommunicator or equivalent experience in an electronic traffic management center environment.</li></ul><b>
OR</b><br>
<ul><li>One (1) year of experience in radio communications/dispatching, customer service work, information system help desk work, or telemarketing.</li></ul></div></div>

Transportation Management Center Operator - Kanawha County

Lakeland Regional Health

<div><div><div><div><div>Position Details<br>
</div></div><br>
<p></p><div><div><br>
<p>Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.
 </p><p>Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.<br>
</p><p></p><br>
<br>
<br>
<p>Active - Benefit Eligible and Accrues Time Off
</p>Work Hours per Biweekly Pay Period: 80.00
<br>
Shift: M-F 10pm-6:30am with Rotating Weekends/Holidays
<br>
Location: 1324 Lakeland Hills Blvd Lakeland, FL
<br>
Pay Rate: $18.22-$20.96
</div></div><br>
<div><div>Position Summary<br>
</div></div><br>
<p></p><div><div><br>
<p>The Telecommunicator is a critical link in our healthcare system, responsible for receiving, prioritizing, and dispatching emergency and non-emergency calls. You will interact with patients, families, healthcare professionals, and other members of the public, providing exceptional customer service while gathering essential information and coordinating appropriate responses. This position requires the ability to remain calm and professional under pressure, make sound decisions, and work collaboratively as part of a dynamic team.<br>
</p><br>
</div></div><br>
<p></p><div><div>Position Responsibilities
</div></div><br>
<div><div><br>
<b>People At The Heart Of All That We Do
</b><br>
<ul><li>Fosters an inclusive and engaged environment through teamwork and collaboration.
</li><li>Ensures patients and families have the best possible experiences across the continuum of care.
</li><li>Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
</li></ul><b>Safety And Performance Improvement
</b><br>
<ul><li>Behaves in a mindful manner focused on self, patient, visitor, and team safety.
</li><li>Demonstrates accountability and commitment to quality work.
</li><li>Participates actively in process improvement and adoption of standard work.
</li></ul><b>Stewardship
</b><br>
<ul><li>Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
</li><li>Knows and adheres to organizational and department policies and procedures.
</li></ul><p><b>People At The Heart Of All We Do
</b></p><ul><li>Fosters an inclusive and engaged environment through teamwork and collaboration.
</li><li>Ensures patients and families have the best possible experiences across the continuum of care.
</li><li>Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
</li><li><b>Safety And Performance Improvement
</b><ul><li>Behaves in a mindful manner focused on self, patient, visitor, and team safety.
</li><li>Demonstrates accountability and commitment to quality work.
</li><li>Participates actively in process improvement and adoption of standard work.
</li><li><b>Stewardship
</b></li><li>Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
</li><li>Knows and adheres to organizational and department policies and procedures.
</li><li><b>Standard Work Duties: Physicians Answering Services Operator
</b></li><li>Promptly and courteously answers incoming calls, providing exceptional customer service to diverse caller needs.
</li><li>Accurately and efficiently documents all call information, ensuring clear and concise communication for timely dispatch of appropriate resources.
</li><li>Prioritizes and dispatches emergency and STAT calls with speed and precision, following established protocols to ensure rapid response.
</li><li>Effectively communicates with callers, gathering necessary information and providing clear instructions.
</li><li>Fosters a positive and collaborative team environment by actively communicating with colleagues, sharing information, and providing support.
</li><li>Relays critical information to medical teams and other relevant personnel.
</li><li>Assesses situations quickly and accurately, making sound decisions regarding dispatch and resource allocation.
</li><li>Responds calmly and effectively to stressful or challenging situations.
</li><li>Provides backup coverage with little notice in the event of an emergency, disaster, or unexpected staffing shortage.
</li><li>Participates in training and continuing education programs to enhance skills and knowledge.
</li><li>Assists with administrative tasks as assigned, such as data entry or report generation.
</li>Other related duties as required.<br>
<li>
</li></ul><br>
</li></ul></div></div><br>
<p></p><div><div>Competencies &amp; Skills<br>
</div></div><br>
<div><div><br>
<p>Essential:<br>
<br>
</p><ul><li>Proven ability to type 35 WPM with accuracy.
</li><li>Demonstrated knowledge of medical terminology.
</li><li>Excellent communication and interpersonal skills, with the ability to remain calm and professional in stressful situations.
</li><li>Ability to multitask, prioritize calls, and make sound decisions under pressure.
</li><li>Experience in a high-volume contact center environment, preferably in healthcare or 911.
</li></ul>Nonessential:
Bilingual (English/Spanish).<br>
<ul><li>
</li></ul><br>
</div></div><br>
<p></p><div><div>Qualifications &amp; Experience<br>
</div></div><br>
<div><div><br>
<p>Essential:
</p><ul><li>High School or Equivalent
</li></ul>Nonessential:
<ul><li>Bachelor Degree</li></ul></div></div></div></div></div><p></p>

Physician Telecommunications Operator I - PBX & PAS

Commonwealth of Pennsylvania

<div><div><div><h2 class="jobSectionHeader"><b>THE POSITION</b></h2></div>
<p></p><div><div>As a Police Communications Operator for the Pennsylvania State Police (PSP) at Troop D, New Castle, you play a key role in keeping vital communications steady and reliable. You assist callers during urgent situations while ensuring Troopers receive the information they need without delay. Your work strengthens public safety and keeps critical operations moving smoothly. This role is ideal for individuals who enjoy fast-paced challenges and want their efforts to make a real difference.</div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>DESCRIPTION OF WORK</b></h2></div>
<p></p><div><p>This position supports the communication needs of a State Police installation by managing calls, coordinating responses, and keeping vital information flowing. The role requires strong attention to detail and steady decision making in fast-paced situations. As a Police Communications Operator, you will perform the following duties:</p><ul><li><b>
Call Handling:</b> Receive emergency and non emergency calls, gather details from callers, and determine appropriate response priorities</li><li><b>
Incident Dispatch:</b> Relay information to Troopers through radio, telephone, and computer systems while keeping communication clear and accurate</li><li><b>
Agency Coordination:</b> Contact other agencies such as police, fire, ambulance, towing, and PennDOT to request support or share incident details</li><li><b>
Record Management:</b> Use Commonwealth Law Enforcement Assistance Network (CLEAN), Pennsylvania Justice Network (JNET), and Protection From Abuse Database (PFAD) to research records and maintain accurate electronic incident information</li><li><b>
Trooper Monitoring:</b> Track Trooper status and locations and communicate updates that support officer safety and situational awareness</li></ul><div></div><div><br>
Interested in learning more? Additional details regarding this position can be found in the position description.</div><div></div><div><b><br>
Work Schedule and Additional Information:</b></div><ul><li>
Full-time employment, 40 hours per week</li><li>
Work hours to be determined. Your schedule will include rotating shifts, weekends, and holidays, with a 30-minute lunch.</li><li><b>
Telework: </b>You will not have the option to telework in this position.</li><li><b>
Salary:</b><b><i> </i></b>In some cases, the starting salary may be non-negotiable.</li><li>
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>REQUIRED EXPERIENCE, TRAINING &amp; ELIGIBILITY</b></h2></div>
<p></p><div><div><b>QUALIFICATIONS</b></div><div><b>
Minimum Experience and Training Requirements:</b></div><ul><li>
Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems; <b>or</b></li><li>
Two years of experience using computer systems for entering, updating, and retrieving information; <b>or</b></li><li>
Completion of 60 college credits;<b> or</b></li><li>
An equivalent combination of experience and training.</li></ul><div></div><div><b><br>
Special Requirements:</b></div><ul><li>
You must possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.</li><li>
You must obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.</li><li>
You must obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.</li></ul><div></div><div><b><br>
Additional Requirements:</b></div><ul><li>
You must be able to perform essential job functions.</li></ul><div></div><div><b><br>
Legal Requirements:</b></div><ul><li>
This job title has been identified as performing critical duties. Prior to placement in this job title, the selected candidate regardless of their current job, must submit a Report of Medications for screening by the State Police Medical Officery.</li><li>
You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.</li></ul><div></div><div><b><br>
How to Apply:</b></div><ul><li>
Resumes, cover letters, and similar documents will <b>not</b> be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).</li><li>
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.</li><li>
Your application must be submitted by the posting closing date<i>. </i>Late applications and other required materials will not be accepted.</li><li><b>
Failure to comply with the above application requirements may eliminate you from consideration for this position.</b></li><li>
All application materials and interview responses must reflect the applicant&rsquo;s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools &amp; Job Seekers for additional information.</li></ul><div></div><div><b><br>
Veterans:</b></div><ul><li>
Pennsylvania law (51 Pa. C.S. &sect;7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.</li></ul><div></div><div><b><br>
Telecommunications Relay Service (TRS):</b></div><ul><li>
711 (hearing and speech disabilities or other individuals).</li></ul><div></div><div><br>
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.</div><div></div><div><br>
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.</div></div></div></div><p></p>
<br><p></p><div><div><div><p>Learn more about our Total Rewards by watching this short video!</p><p><br>
See the total value of your benefits package by exploring our benefits calculator.<br>
<br>
<b>Health &amp; Wellness</b></p><p>We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*</p><br>
<b>Compensation &amp; Financial Planning</b><br>
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. <br>
<br>
<b>Work/Life Balance</b><br>
We know there&rsquo;s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* <br>
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<b>Values and Culture</b><br>
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.<br>
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<b>Employee Perks</b><br>
Sometimes, it is the little &ldquo;extras&rdquo; that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.<br>
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For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.<br>
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<ul><li>Eligibility rules apply.</li></ul></div></div></div><p></p>

Police Communications Operator

City of Pullman

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  Join Our Team as a 911 Dispatcher: Be the Voice of Calm in Crisis!
  <br/>
  <br/>
 </strong>
 <strong>
  Are you ready to make a real difference in your community? As a 911 dispatcher, you'll be the vital link between those in need and the emergency services that save lives. This rewarding career demands quick thinking, compassion, and exceptional communication skills. Whether you&rsquo;re guiding someone through a medical emergency or coordinating a response to a crisis, your voice can provide reassurance and support when it&rsquo;s needed most. Step into a role where every call matters and every day is an opportunity to help others in their time of need. Apply today and become a hero behind the scenes!
  <br/>
  <br/>
 </strong>
 This position is responsible for providing emergency radio dispatching and 911 services for a large number of agencies in and around Whitman County, Asotin County, and Moscow, Idaho. The successful candidate must be able to multi-task in a fast-paced work environment and type 45 words per minute, corrected. Successful candidates must be able to communicate clearly and effectively using telephone and radio equipment.
 <br/>
 <br/>
 Successful candidates will complete 4-6 months of on-site training, in addition to Emergency Medical Dispatch and Emergency Fire Dispatch certification. Successful candidates will also attend telecommunicator classes to learn basic telephone and radio skills.
 <br/>
 <br/>
 <strong>
  Knowledge, Skills &amp; Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Interact in a professional and respectful manner with staff and the public.
  </li>
  <li>
   Listen, hear, and respond smoothly and quickly to requests for assistance from multiple agencies and the public.
  </li>
  <li>
   Ability to think, act, and speak clearly, quickly, and calmly in emergency situations.
  </li>
  <li>
   Stay calm and work well under pressure and in stressful situations.
  </li>
  <li>
   Correctly prioritize and re-prioritize calls on an on-going basis.
  </li>
  <li>
   Ability to make critical decisions while following procedures.
  </li>
  <li>
   Monitor primary and secondary radio channels.
  </li>
  <li>
   Maintain, update, and apply accurate records by utilizing related information databases, including determining motor vehicle ownership, obtaining driver&rsquo;s license status and interpreting state and federal warrants and orders.
  </li>
  <li>
   Ability to understand and follow verbal, and/or written policies, procedures and instructions.
  </li>
  <li>
   Ability to use logical and creative thought processes to develop solutions according to written specification and/or verbal instructions.
  </li>
  <li>
   Ability to accept responsibility and account for his/her actions.
  </li>
  <li>
   Learn and operate multiple computer programs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  PHYSICAL, SENSORY AND MENTAL DEMANDS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work is performed in a fast paced, 24-hour work environment while sitting and/or standing at a work station in a low light and confined environment for 10-12 hours. Physical exertion may be required to lift office supplies up to 25 pounds.
  </li>
  <li>
   Must be able to sit or stand while observing a computer display screen for long, uninterrupted periods of time. Individual must have adequate hearing and visual acuity to operate successfully in this environment.
  </li>
  <li>
   Must continually demonstrate a high level of mental and emotional stability.
  </li>
  <li>
   Must be free from physical, sensory, or mental impairments that with or without reasonable accommodation would interrupt continuous performance of a shift lasting from ten to twelve hours.
  </li>
  <li>
   Must have ability to read and discern visual images on a variety of media, to include displays offering very little brightness/darkness contrast, standard flat panel computer monitors, printed matter that has been reduced to less than normal size. type, multi-colored indicator lights which have differing flash rates and color which indicate the status of electronic functions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Be at least 18 years of age.
  </li>
  <li>
   Type 45 words per minute, corrected.
  </li>
  <li>
   Have a High School Diploma or equivalent.
  </li>
  <li>
   Ability to pass a Police Criminal Background Check
  </li>
  <li>
   Pass written and computerized tests as well as a polygraph test.
  </li>
  <li>
   Be able to look at multiple screens and sit for long periods of time.
  </li>
  <li>
   Working in a 24-hour environment, 10- and 12-hour shifts, holiday's and weekends.
  </li>
  <li>
   Attend work on a regular and dependable basis.
  </li>
  <li>
   Candidates must complete testing with Public Safety Testing (paid by the organization), https://www.publicsafetytesting.com.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Please note: if you have any questions, contact Stephanie Anderson at
 </strong>
 sanderson@whitcom.org
 <strong>
  or Wendy Berrett at
 </strong>
 wberrett@whitcom.org
 <strong>
  .
  <br/>
  <br/>
 </strong>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 Whitcom 911 pays for on-the-job training and eligible staff members and dependents receive comprehensive medical, dental, and vision benefits the first day of the month following employment.
 <br/>
 <br/>
 We offer paid vacation, sick, and holiday time.
 <br/>
 <br/>
 All employees are required to participate in the Public Safety Employee&rsquo;s Retirement System (PSERS)
 <br/>
 <br/>
 <strong>
  RECRUITMENT PROCESS
  <br/>
  <br/>
 </strong>
 The recruitment process can be rigorous, requiring each applicant to take and pass skills&ndash;based tests and undergo an extensive background check.
 <br/>
 <br/>
 Qualified candidates can expect the selection process to last approximately 6-8 weeks; beginning with the skills-based exam administered by Whitcom 911 and ending with a final offer of employment.
 <br/>
 <br/>
 <strong>
  The Recruitment Process Includes
  <br/>
  <br/>
 </strong>
 Applying through the City of Pullman Human Resources web site
 <br/>
 <br/>
 Passing Criminal History and Driver&rsquo;s License checks
 <br/>
 <br/>
 Basic dispatch test
 <br/>
 <br/>
 CritiCall test
 <br/>
 <br/>
 Typing and computer-based skills tests
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 <br/>
 Two observation sessions with Dispatch
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 <br/>
 Interview
 <br/>
 <br/>
 Background check
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 <br/>
 Polygraph Test
 <br/>
 <br/>
 Psychological Examination
 <br/>
 <br/>
 Conditional offer of employment
 <br/>
 <br/>
 Hearing, vision and drug screen
 <br/>
 <br/>
 Final Interview with Director and Operations Manager
 <br/>
 <br/>
 <strong>
  Please Note
  <br/>
  <br/>
 </strong>
 Applicants are only allowed to reschedule for testing or interviews once during the current recruiting process. Failing to participate in any Whitcom 911 scheduled tests or interviews will result in the applicant&rsquo;s removal of consideration for employment during the current recruiting process. If a candidate fails to successfully pass testing, they must wait one year from their last test to reapply.
 <br/>
 <br/>
 If you are not invited to continue the recruitment process after the psychological evaluation, you will not be allowed to reapply for the 911 Dispatcher position in the future without written authorization from the Whitcom 911 Director.
 <br/>
 <br/>
 <strong>
  DISQUALIFICATION FROM EMPLOYMENT CONSIDERATION
  <br/>
  <br/>
 </strong>
 All candidates are required to successfully pass the testing and attendance requirements set by Whitcom 911. Our staff members are a key part of the public safety system and their integrity must be beyond reproach. Whitcom 911 conducts thorough pre-employment background investigations on all applicants. Individuals who have demonstrated irresponsibility and/or poor judgment in their life choices may not be hired. You will be disqualified from consideration for employment if you have used LSD, heroin, crack, methamphetamine, or several other illegal drugs, as this list is not all inclusive. Disqualification for prior marijuana use depends on how long it has been, the frequency of use and other circumstances. Failure to disclose pertinent information or attempt to conceal requested information will be grounds for disqualification.
 <br/>
 <br/>
 <strong>
  ON THE JOB TRAINING
  <br/>
  <br/>
 </strong>
 On the job training includes a comprehensive 5-6 months of on the &ldquo;floor&rdquo; training, designed to give probationary 911 Dispatchers the skills and confidence needed to operate in a fast-paced public safety environment.
 <br/>
 <br/>
 Probationary 911 Dispatchers will transition through various trainers, progressively applying the knowledge and skills developed during each previous phase of training. Upon successful completion of the initial training phases, probationary 911 Dispatchers are released to the Mentor phase for 3-4 months minimum. After completion of Mentor phase, 911 Dispatchers will be fully released to work independently.
 <br/>
 <br/>
 Testing and evaluations are done on a regular basis during each phase of training. Failure to pass a test, or failure to meet performance standards, may result in termination of employment.
 <br/>
 <br/>
 From the time of hire to full release as a 911 Dispatcher is approximately a 12-month process.
 <br/>
 <br/>
 <em>
  The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
  <br/>
  <br/>
 </em>
 <em>
  The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
 </em>
</div>


MULTI-AGENCY 911 DISPATCHER

Washington County Central Dispatch

<p>9-1-1 Dispatcher</p><p>Salary Range: $35,776.00-$47,737.04</p><p>Included benefits:</p><ul><li><b>13 Paid Holidays per year</b></li><li><b>Paid Vacation Time</b></li><li><b>Paid Sick Time</b></li><li><b>Paid Personal/Mental Health Days</b></li><li><b>Paid Health/Dental/Vision Insurance (100% Paid by Agency)</b></li><li><b>Retirement Plan</b></li></ul><p>Do you want to get into Public Safety and help your community? Washington County Central Dispatch 9-1-1 is accepting applications for full-time emergency dispatchers.</p><p>Responsibilities and expectations include, but are not limited to:</p><ul><li><b>Have HS diploma or GED.</b></li><li><b>Have strong verbal and written communication skills.</b></li><li><b>Be able to work at least 40 hours weekly.</b></li><li><b>Be able to work shifts including nights, weekends, and holidays as needed.</b></li><li><b>Type at least 30-35 wpm.</b></li><li><b>Work efficiently with Windows OS and Microsoft Office programs like Excel and Word.</b></li><li><b>Pass drug screening.</b></li><li><b>Pass a criminal background check and not be convicted of any felony.</b></li><li><b>Be able to handle high-pressure situations and remain calm under stress.</b></li><li><b>Be able to multitask and manage multiple emergency calls at the same time.</b></li><li><b>Have excellent communication skills, both written and verbal.</b></li><li><b>Be able to work in a fast-paced environment and respond quickly to emergency situations.</b></li><li><b>Have strong attention to detail and be able to accurately document information.</b></li><li><b>Maintain a professional and courteous demeanor at all times when interacting with the public, emergency personnel, and other colleagues.</b></li></ul><p>Job duties include, but are not limited to:</p><ul><li><b>Receive and process emergency calls, including 9-1-1 calls, non-emergency calls, and calls from other agencies.</b></li><li><b>Obtain relevant information from callers, such as the location of the emergency, the nature of the emergency, circumstances surrounding the emergency, and the contact information of the caller.</b></li><li><b>Dispatch emergency services, such as police, fire, and ambulance, to the appropriate location.</b></li><li><b>Communicate important information to emergency personnel, such as the nature of the emergency, the location, and any other relevant details via radio.</b></li><li><b>Maintain contact with emergency services to ensure that appropriate assistance is provided to the caller.</b></li><li><b>Provide pre-arrival instructions to the caller, such as CPR or other first aid instructions, when necessary.</b></li></ul><p>Job Type: Full-time</p><p>Pay: $35,776.00 - $47,737.04 per year</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

911 Dispatcher

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