telecommunicator

Webster Parish Communications District E911

WE&rsquo;RE HIRING Looking for a career that truly makes a difference? Join the team at Webster Parish E-911 as a 911 Telecommunicator!Every call matters. Every second counts. As a dispatcher, you&rsquo;ll be the calm voice in someone&rsquo;s worst moment and the critical link between the public and emergency responders.✅ Competitive pay ✅ Meaningful work ✅ Team environment ✅ Opportunity to serve your communitySome qualifications include the ability to pass a background check and mandatory drug screen.If you&rsquo;re dependable, able to stay calm under pressure, and ready to help save lives, we want to hear from you.Apply online today at: www.webstere911.org#NowHiring #911Dispatcher #Telecommunicator #PublicSafety #WebsterParish #JoinOurTeamJob Type: Full-timePay: $13.77 per hourBenefits:<ul><li>457(b)</li><li>Dental insurance</li><li>Dependent health insurance coverage</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Describe the duties of a 9-1-1 Telecommunicator in your own words.</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>TYPING (on a physical keyboard): 5 years (Required)</li></ul>Shift availability:<ul><li>Night Shift (Required)</li><li>Day Shift (Required)</li><li>Overnight Shift (Required)</li></ul>Ability to Commute:<ul><li>Minden, LA 71055 (Required)</li></ul>Work Location: In person

911 Public Safety Telecommunicator

Todd County Dispatch

Job Summary Join our dedicated emergency response team as a 911 Telecommunicator / Dispatcher, where your quick thinking and exceptional communication skills will be the backbone of community safety. In this vital role, you will serve as the first point of contact for emergency calls, providing critical assistance by accurately assessing situations, dispatching appropriate responders, and offering reassurance to distressed callers. Your energetic approach and attention to detail will ensure rapid response times and effective coordination with law enforcement, fire services, medical teams, and other emergency personnel. This paid position offers an opportunity to make a meaningful difference in people&rsquo;s lives while developing valuable skills in emergency communication and crisis management.Responsibilities<ul><li>Answer incoming multi-line phone calls with professionalism, courtesy, and clear communication, demonstrating excellent phone etiquette.</li><li>Conduct thorough phone triage to determine the nature and severity of emergencies, utilizing medical terminology and first aid knowledge when necessary.</li><li>Gather essential information from callers through active listening and analysis skills to accurately assess situations and prioritize responses.</li><li>Dispatch law enforcement officers, emergency medical technicians (EMTs), fire personnel, or other responders promptly using GPS and GIS (Geographic Information Systems) tools for precise location tracking.</li><li>Maintain detailed records of all calls, dispatches, and incident reports through accurate data entry and transcription.</li><li>Utilize GPS technology and GIS mapping to coordinate responder locations efficiently during emergencies.</li><li>Manage complex multi-line phone systems while maintaining composure in high-pressure situations.</li><li>Provide critical guidance on medical procedures or first aid until responders arrive, including basic life support instructions when appropriate.</li><li>Engage in conflict management and negotiation techniques to calm distressed callers or manage difficult interactions professionally.</li><li>Collaborate closely with law enforcement agencies, medical personnel, and fire services to ensure seamless communication flow during emergencies.</li><li>Monitor security systems and conduct routine checks on radio channels or communication equipment to ensure operational readiness.</li></ul>Qualifications<ul><li>The ideal candidate must be primarily an excellent communicator, especially in emergency situations.</li></ul>You must be able to multi-task as well as be able to take appropriate action with little supervision.Responsibilities and Requirements<ul><li>Receive emergency and non emergency calls, and dispatch to the appropriate agencies</li><li>Address problems and requests</li><li>Use radio, multi lined phone system, and computer skills to take calls, log information, and direct first responders</li><li>Must be dependable and on time</li><li>Must have reliable transportation</li><li>High school diploma or GED</li><li>Must be able to pass a drug screen and background check along with a suitability test, and polygraph.</li><li>Full Time must complete a 4-week Academy in Richmond Ky at DOCJT. Must be able to stay there for four weeks and only come home on weekends.</li><li>Must be able to work nights, weekends, and holidays</li><li>Fast and accurate typing with experience in data entry. (At least 36 WPM)</li><li>Proficient in English (oral and written)</li><li>Organizational and multitasking abilities</li><li>Active listener with excellent communication skills</li><li>Critical Thinker</li></ul>Job Type: Full-timeBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In personPay: From $13.35 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

911 Telecommunicator / Dispatcher

Durham County Department of Social Services

<div>
 
 Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play. For more information about Durham County Government, visit www.dconc.gov
 
 
 .
 
 
 
 
 DEPARTMENT:
 
 
 
 Durham County Sheriff's Office
 
 
 
 
 DATE POSTED
 
 :
 
 
 
 January 5, 2026
 
 
 
 
 CLOSING DATE
 
 :
 
 
 
 December 31, 2026
 
 
 
 
 SALARY MIN:
 
 
 
 
 $44,682.00
 
 
 
 
 SALARY MAX:
 
 
 
 
 $75,906.00
 
 
 
 
 POSITION NUMBER:
 
 
 
 
 4000277
 
 
 
 
 JOB TYPE
 
 :
 
 
 
 Full-Time
 
 
 OPEN UNTIL FILLED
 
 
 
 
 GENERAL DESCRIPTION
 
 
 
 
 The Durham County Sheriff&rsquo;s Office is seeking qualified candidates for Telecommunicator positions. The purpose of this job is to perform responsible work (on an assigned shift) dispatching emergency vehicles, equipment and personnel in response to emergency and non-emergency situations.
 
 
 This position works under close supervision according to set procedures.
 
 
 
 
 DUTIES AND RESPONSIBILITIES
 
 
 
 
 The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.
 
 
 <ul>
 <li>
 Receives emergency calls, determines location and nature of emergency and dispatches appropriate personnel and equipment.
 </li>
 <li>
 Enters data into a computer aided dispatch (CAD) system.
 </li>
 <li>
 Receives complaints and requests for service in person or by phone.
 </li>
 <li>
 Receives and transmits messages by radio and maintains radio log.
 </li>
 <li>
 Operates computer PIN terminal to transmit and receive data.
 </li>
 <li>
 Enters and modifies data stored in the national and state computer database.
 </li>
 <li>
 Takes telephone calls, provides information, data and advice to the public.
 </li>
 <li>
 Performs related work as assigned.
 
 
 </li>
 </ul>
 
 
 KNOWLEDGE, SKILLS AND ABILITIES
 
 
 
 
 <ul>
 <li>
 General knowledge of the methods of operating communication systems.
 </li>
 <li>
 General knowledge of radio and data terminal procedures.
 </li>
 <li>
 Thorough knowledge of the geography of the County and location of important buildings.
 </li>
 <li>
 Ability to type at a reasonable rate of speed.
 </li>
 <li>
 Ability to communicate effectively.
 </li>
 <li>
 Ability to interact professionally with the public under difficult and stressful conditions.
 </li>
 <li>
 Ability to operate all communication consoles.
 
 
 </li>
 </ul>
 
 
 MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
 
 
 
 
 Must be a US citizen, 18 years of age and a high school graduate or equivalent.
 
 
 
 
 SPECIAL CERTIFICATIONS AND LICENSES:
 
 
 
 
 <ul>
 <li>
 Must successfully complete the North Carolina Justice Academy Telecommunicator Certification Course within one (1) year of hire.
 
 
 </li>
 </ul>
 
 
 PREFERRED REQUIREMENTS:
 
 
 
 
 Completion of the basic Telecommunicator Certificate Course.
 
 
 
 
 PHYSICAL DEMANDS:
 
 
 
 
 Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and reocurring basis or sustained keyboard operations.
 
 
 
 Must be able to work a rotating shift schedule that includes
 
 nights, weekends, and holidays all year round
 
 .
 
 
 
 
 UNAVOIDABLE HAZARDS (WORK ENVIRONMENT)
 
 
 
 <ul>
 <li>
 None.
 
 
 </li>
 </ul>
 
 
 Americans With Disabilities Act Compliance
 
 
 
 
 Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
 
 
 
 
 BENEFITS AT A GLANCE:
 
 
 
 
 
 $6,000 Sign on Bonus
 
 
 
 <ul>
 <li>
 Vacation / Sick Time
 </li>
 <li>
 Paid Holidays
 </li>
 <li>
 Paid on the job training
 </li>
 <li>
 Employee Health Insurance
 </li>
 <li>
 Employee Dental Insurance
 </li>
 <li>
 Employee Vision Insurance
 </li>
 <li>
 Paid Parental Leave (12 weeks)
 </li>
 <li>
 County Retirement
 </li>
 <li>
 401k Retirement
 
 
 </li>
 </ul>
 
 
 Our Employees Also Enjoy:
 
 
 
 
 <ul>
 <li>
 Unrivaled benefits at affordable rates for the whole family
 </li>
 <li>
 Onsite Wellness Clinic
 </li>
 <li>
 Three (3) well-equipped employee gyms
 </li>
 <li>
 30 minutes of paid leave each day for exercise
 
 
 </li>
 </ul>
 If you have any questions please contact the Durham County Sheriff&rsquo;s Office Training and Recruitment Division (919) 560-0930.
 
 
 
 
 Durham County Government is an Equal Opportunity Employer
 
 
 
 
 
 Nearest Major Market:
 
 Durham
 
 
 
 Nearest Secondary Market:
 
 Raleigh
 
 
 
 Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play. For more information about Durham County Government, visit www.dconc.gov
 
 
 .
 
 
 
 
 
 DUTIES AND RESPONSIBILITIES
 
 
 
 
 The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.
 
 
 <ul>
 <li>
 Receives emergency calls, determines location and nature of emergency and dispatches appropriate personnel and equipment.
 </li>
 <li>
 Enters data into a computer aided dispatch (CAD) system.
 </li>
 <li>
 Receives complaints and requests for service in person or by phone.
 </li>
 <li>
 Receives and transmits messages by radio and maintains radio log.
 </li>
 <li>
 Operates computer PIN terminal to transmit and receive data.
 </li>
 <li>
 Enters and modifies data stored in the national and state computer database.
 </li>
 <li>
 Takes telephone calls, provides information, data and advice to the public.
 </li>
 <li>
 Performs related work as assigned.
 
 
 </li>
 </ul>
 
 
 KNOWLEDGE, SKILLS AND ABILITIES
 
 
 
 
 <ul>
 <li>
 General knowledge of the methods of operating communication systems.
 </li>
 <li>
 General knowledge of radio and data terminal procedures.
 </li>
 <li>
 Thorough knowledge of the geography of the County and location of important buildings.
 </li>
 <li>
 Ability to type at a reasonable rate of speed.
 </li>
 <li>
 Ability to communicate effectively.
 </li>
 <li>
 Ability to interact professionally with the public under difficult and stressful conditions.
 </li>
 <li>
 Ability to operate all communication consoles.
 
 
 </li>
 </ul>
 
 
 SPECIAL CERTIFICATIONS AND LICENSES:
 
 
 
 
 <ul>
 <li>
 Must successfully complete the North Carolina Justice Academy Telecommunicator Certification Course within one (1) year of hire.
 
 
 </li>
 </ul>
 
 
 PHYSICAL DEMANDS:
 
 
 
 
 Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and reocurring basis or sustained keyboard operations.
 
 
 
 Must be able to work a rotating shift schedule that includes
 
 nights, weekends, and holidays all year round
 
 .
 
 
 
 
 UNAVOIDABLE HAZARDS (WORK ENVIRONMENT)
 
 
 
 <ul>
 <li>
 None.
 
 
 </li>
 </ul>
 
 
 BENEFITS AT A GLANCE:
 
 
 
 
 
 $6,000 Sign on Bonus
 
 
 
 <ul>
 <li>
 Vacation / Sick Time
 </li>
 <li>
 Paid Holidays
 </li>
 <li>
 Paid on the job training
 </li>
 <li>
 Employee Health Insurance
 </li>
 <li>
 Employee Dental Insurance
 </li>
 <li>
 Employee Vision Insurance
 </li>
 <li>
 Paid Parental Leave (12 weeks)
 </li>
 <li>
 County Retirement
 </li>
 <li>
 401k Retirement
 
 
 </li>
 </ul>
 
 
 Our Employees Also Enjoy:
 
 
 
 
 <ul>
 <li>
 Unrivaled benefits at affordable rates for the whole family
 </li>
 <li>
 Onsite Wellness Clinic
 </li>
 <li>
 Three (3) well-equipped employee gyms
 </li>
 <li>
 30 minutes of paid leave each day for exercise
 
 
 </li>
 </ul>
 If you have any questions please contact the Durham County Sheriff&rsquo;s Office Training and Recruitment Division (919) 560-0930.
 
 
 
 
 Durham County Government is an Equal Opportunity Employer
 
 
</div>

TELECOMMUNICATOR - multiple positions

City of Clemson

<div>
 Under general supervision, performs a variety of routine clerical, administrative and technical work in receiving and dispatching routine and emergency information; receives and responds to communications by radio to police, fire, public works, and administration. Processes prisoners incarcerated at facility. Reports to a Police Sergeant.
 
 
 Benefits: Paid Annual and Sick Leave
 
 
 12 paid holidays per year
 
 
 Access to FREE acute medical care for employee's, their spouse and children under the age of 26.
 
 
 PEBA Retirement
 
 
 401K and 457 Retirement Plan Options
 
 
 Comprehensive Medical, Dental and Vision Plans
 
 
 Life Insurance
 
 
 Medical Flexible Spending Plan
 
 
 Health Savings Account
 
 
 
 Examples Of Duties / Knowledge &amp; Skills
 
 
 
 Monitors telephones and radio in the dispatch center, answers all incoming calls and ascertains nature of call, gathers all necessary information to transmit or relay. Dispatches police and other response vehicles for emergency responses and broadcasts nature, location and time of incident. Contacts all required personnel and other local concerns such as the fire department in the event of an emergency situation. Maintains computer aided dispatch log on radio and telephone communications, location of personnel and equipment. In the event of an emergency situation, maintains on-going contact with the responding personnel and keeps them informed of all incoming pertinent information. Keeps track of information such as traffic lights out, streets closed and keeps emergency personnel informed. Maintains dispatch center work area and equipment in clean and working condition. Receives complaints from public concerning crimes and police emergencies, broadcasts orders to police radio patrol units in vicinity to investigate complaint, and relays instructions or questions from remote units. Receives messages for officers and other department personnel and logs information as necessary. Accesses NCIC computer for inquiries into an individual's criminal history, registration of vehicles, license checks, criminal history checks, and other relevant information. Monitors persons detained in jail facilities.
 
 
 Maintains records on persons currently and previously incarcerated in city jail. Maintains property of persons currently incarcerated in city jail. Performs searches of incoming female prisoners and male prisoners, as necessary. Monitors individuals in holding cells for proper conduct, safety, and medical or other needs. Maintains security in all areas of the holding facility. Maintains list of emergency telephone numbers. Logs information on automobiles towed by city police and vehicles towed off private property. Files all noise violation and trespass notices. Maintains reference information for emergency situations. Operates radios as needed and assists in radio communications; operates base radio as required. Performs a variety of routine public safety work in the care and custody of prisoners. Maintains order and discipline among prisoners. Maintains dispatch documents and records.
 
 
 
 Additional Job Functions
 
 
 
 Delivers meals to prisoners.
 
 
 Is required to fill in other positions within the department.
 
 
 Assists in training new employees.
 
 
 May transmit and receive messages between divisions of own agency and other law enforcement agencies.
 
 
 Serves as a member of various employee committees.
 
 
 Performs other related duties as assigned.
 
 
 
 Minimum Qualifications &amp; Requirements
 
 
 
 Requires a high school diploma or GED equivalent with two years of related customer service or dispatching experience; or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities. Must obtain NCIC certification within six months. Must obtain E-911 and SC Basic Jail certification within one year. Must successfully complete periodic training programs, both internal and external. Must pass all background requirements as specified by the South Carolina Criminal Justice Academy.
 
 
 
 Supplemental information
 
 
 
 Applications accepted online at www.cityofclemson.org . Applications accepted until the position is filled. The City of Clemson provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
 
 The City of Clemson is an equal opportunity employer.
</div>

Telecommunicator/Jailer

North Memorial Health

<div></div><div><div><div><div><div><div>Requisition Number: 513791
</div>
</div> 
</div></div><div><div><div><div>Why North Memorial Health?
At North Memorial Health, you&rsquo;re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North&rsquo;s culture which is designed to actively support each team member&rsquo;s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals&reg; list, 2023 Women&rsquo;s Choice Award Best Hospitals list.

Benefits the North Way!

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.
<ul>
<li>Health &amp; Welfare Benefit Packages</li>
<li>401k Retirement Match or Pension Plan, based on workgroup eligibility</li>
<li>Generous Paid Time Off (PTO) Plans</li>
<li>Adoption Reimbursement up to $3000 per child</li>
<li>Child Care Discount Program with New Horizon 10% off weekly childcare tuition</li>
<li>Education/Tuition Reimbursement</li>
<li>24/7 Fitness Center Access for all benefit eligible team members</li>
</ul>
Commitment to Diversity, Equity &amp; Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&amp;I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About this position

Effective deployment of North Memorial Ambulance resources that maximizes response times while efficiently utilizing a minimum number of units. The EMD triages transportation requests, strategically positions resources, recommends effective routes while correctly interpreting computer aided dispatch recommendations. The EMD will also be required to triage incoming calls and provide pre-arrival instructions to callers when appropriate 


Requirements

Education
<div><ul><li>High school graduate or equivalent (GED)
</li><li>Medical terminology course work or equivalent preferred</li></ul> 
</div>Experience
<div><ul><li>Must meet a minimum of one requirement below:</li><li>6 months experience as a Telecommunicator at North Memorial Health Ambulance Communication Center OR</li><li>1 year experience as a Dispatcher/ EMD/Telecommunicator in a Police, Fire or EMS Communications Center
</li></ul> 
Knowledge, Skills and Abilities 
<ul><li>Requires the ability to multi-task, problem solve, make effective decisions under pressure, work independently and in a team atmosphere.
</li><li>Requires the ability to work effectively with other hospitals' staff, public service agencies, peers, co-workers and the general public.
</li></ul></div>Licensure/Certification

Current certification as an EMD through Medical Priority Dispatch or be able to meet this requirement within 6 months of the date of hire (BLS Certification is incorporated into the EMD Certification) - NMHC Standard

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you&rsquo;re excited about this role, but your past experience doesn&rsquo;t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.</div><div> 

Work Group: 113 Service Workers

Hours per two week pay period: 80

Shift: Day/Evening/Night 8 &amp; 12 hours
Weekend Requirement: Weekends by Department Rotation

Call Requirement: None

Remote or On-site: On-site

FLSA Status: Non-Exempt

Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.

Salary Range: 113 Service Workers 23 ($28.78 - $44.57), based on experience
Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.

Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position</div></div></div></div></div></div>

Dispatcher

Texas Water Development Board

TPWD - Police Communications Operator I-II-III-IV-V

The Ohio State University

<div>Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu . If you have questions while submitting an application, please review these frequently asked questions .
Current Employees and Students:
If you are currently employed or enrolled as a student at The Ohio State University, please l og in to Workday to use the internal application process.
Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:
<ul><li>Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
</li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
</li></ul><h2 class="jobSectionHeader">Job Title:</h2>
Public Safety Communications Supervisor
<h2 class="jobSectionHeader">Department:</h2>
Administration and Planning | DPS Communication and Central Alarm Center
This position provides day-to-day oversight of Public Safety Dispatchers, Alarm and Video Monitoring Specialists and student support staff. Supervises and directs subordinate staff which includes assigning and delegating work projects and scheduling employees to ensure proper staffing levels are maintained. Also responsible for all aspects of the performance management process for subordinate employees including evaluating work performance, providing coaching and mentoring and implementing corrective action for performance and conduct related issues.
The Communications Supervisor also provides technical assistance to staff, resolves work or personnel related issues and i dentifies training needs for Communications Center staff on the use of dispatching and video/alarm monitoring equipment, LEADS, and other technologies /policies/directives/procedures impacting the operations of the division. This position works under the general supervision of the Senior Dispatch Communications Supervisor and assists with defining objectives, priorities and deadlines and provides input on unusual situations or problems with no clear precedent. Supervisors plan and carry out their work independently but are expected to resolve issues in accordance with instructions, policies, procedures and applicable laws and regulations.
The Communications Supervisor is expected to be able to perform the full range of Public Safety Dispatcher and Alarm Video Monitoring Specialist (AVM) functions and to do so on an as needed basis.
Minimum Qualifications
Bachelor's degree or equivalent experience. 3 years of relevant experience required. 4-8 years of relevant experience preferred.
Any equivalent combination of education and experience that provides the applicant with the knowledge, skills and ability required to successfully perform the duties of the position. Bachelor&rsquo;s degree desired. Minimum of at least three years of progressively responsible communications dispatching experience in a comparable public safety-dispatching center. Experience with state laws and regulations regarding Communication Center activities is required. Minimum two years&rsquo; experience with CAD, E911, Law Enforcement Automated Data System (LEADS), and other security technology equipment is required. 12- months experience supervising employees or a recent work history of taking on and successfully performing progressively increased responsibilities is desired. Experience or other qualifications that demonstrate strong decision-making skills, excellent interpersonal communication and conflict resolution skills, and an ability to successfully supervise, motivate, mentor, train and evaluate assigned staff is desired.
Upon completion of the probationary period the selected candidate must meet the following expectations :
<ul><li>Understand techniques, procedures and methods used in the operations of a public safety communications center.
</li><li>Become adept using Computer Aided Dispatch (CAD), enhanced 9-1-1 equipment, Video Surveillance, Alarm, and Mass Notification systems.
</li><li>Have general knowledge of the Ohio State University campus geography and locations of highways, main streets and buildings.
</li><li>Demonstrate effective interpersonal communication methods and techniques, including conflict resolution and general mediation techniques.
</li><li>Receive a FAA Part 107 drone license.
</li><li>Apply a high level of initiative, discretion, and judgment in accomplishing the work.
</li><li>Perform work under stressful or emotional conditions.
</li></ul>Unusual Working Conditions
Subject to 24-hour call in. May be assigned to work any shift, including days, evenings, nights, or swing shifts. May work weekends and holidays. Required to work all home football games and other significant campus events.
This position is identified as an Essential position, whose presence is required regardless of the existence of an emergency condition, and whose absence from duty could endanger the safety and well-being of the campus population and/or physical plant.
<h2 class="jobSectionHeader">Additional Information:</h2>
The target hiring rate for this position is $41.77 per hour.
Function - Security
Sub Function - Dispatch Communications
Band - People Leaders - Managerial
Level - M1 Associate Manager / Supervisor
<h2 class="jobSectionHeader">Location:</h2>
Blankenship Hall (0360)
<h2 class="jobSectionHeader">Position Type:</h2>
Regular
<h2 class="jobSectionHeader">Scheduled Hours:</h2>
40
<h2 class="jobSectionHeader">Shift:
</h2>Varying Shifts
<div><div><div><div><div><div><div><div>Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
</div></div></div></div></div></div></div></div>Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .
The university is an equal opportunity employer, including veterans and disability.</div>

Public Safety Communications Supervisor

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