telecommunicator

City of San Marcos, TX

JOB
 Big Hiring Incentives Now Available!$5,000 for TCOLE-licensed Telecommunicators$2,500 for all other qualified applicantsShift differential for evening and midnight shiftsCritiCall test waiver for experienced 9-1-1 TelecommunicatorsInterviews late June • Start date targeted for AugustThe 911 Telecommunicator plays a vital role in public safety by answering emergency and non-emergency calls, dispatching appropriate response units, and maintaining communication with callers and field personnel. This position requires strong multitasking skills, calm decision-making under pressure, and a commitment to serving the community with professionalism and care. Telecommunicators operate specialized equipment and databases to support police, fire, and EMS operations and serve as a critical link between the public and emergency services.
 
EXAMPLE OF DUTIES
 The following list highlights the main responsibilities of this position. While it covers the core tasks, it may not include every duty that could be assigned. Employees may be asked to take on other responsibilities as needed to support the team and department.Answer and prioritize emergency and non-emergency calls; provide pre-arrival instructions for medical, fire, and police emergencies.Dispatch police, fire, and EMS personnel; track unit locations and maintain communication with responders.Access and operate confidential law enforcement databases (e.g., TCIC, NCIC, TLETS, NLETS) to process inquiries and enter data.Coordinate mutual aid and maintain contact with internal departments and external agencies during emergencies.Serve as the after-hours contact for various city departments and external service providers (e.g., TXDOT, utility companies).Operate multiple software systems, including CAD, multiline phone systems, and emergency radio channels.Assist with equipment testing and maintenance; help maintain the cleanliness and organization of the communications center.Make outgoing calls as needed (e.g., towing services, air ambulance).Communicate clearly and professionally; utilize maps and resources; manage multiple tasks under pressure.Maintain working knowledge of city geography, landmarks, and emergency service zones.
 
SUPPLEMENTAL INFORMATION
 KNOWLEDGE, SKILLS, AND ABILITIESAbility to work in a 24/7/365 emergency communications environment.Strong verbal and written communication skills.Ability to interpret and relay information quickly and accurately in emergencies.Proficiency in managing multiple computer systems and emergency communication devices.Ability to maintain positive working relationships with colleagues, other departments, and the public.PHYSICAL DEMANDSThis position requires frequent sitting, hearing, and visual use. Occasional tasks may include bending, twisting, and reaching. Rarely, lifting up to 45 pounds and exposure to infectious diseases or extreme weather may occur.WORK ENVIRONMENTWork is performed in a secure communications center with limited breaks and high-stress situations. Telecommunicators are considered essential staff and must report during emergencies. This is a safety-sensitive position and may require physical testing for licensing.

911 Telecommunicator

Grenada Emergency Operations Center

Job Summary We are seeking a dedicated and skilled Telecommunicator to join our team. In this role, you will be the vital link between the public and emergency services, responsible for receiving and processing emergency and non-emergency calls. You will utilize various communication technologies to provide accurate information, dispatch appropriate services, and ensure the safety of individuals in need. The ideal candidate will possess strong analytical skills, excellent typing abilities, and a commitment to providing exceptional service under pressure.Responsibilities<ul><li>Receive incoming calls for emergency and non-emergency assistance, demonstrating professionalism and empathy.</li><li>Accurately transcribe information from callers while maintaining clear communication.</li><li>Utilize GPS technology to assist in locating callers and dispatching services effectively.</li><li>Analyze data from various sources to provide accurate information to first responders.</li><li>Operate phone systems and other communication equipment efficiently.</li><li>Maintain detailed records of all calls received, actions taken, and outcomes achieved.</li><li>Collaborate with law enforcement, fire departments, and medical services to ensure coordinated responses.</li><li>Stay informed about local geography.</li></ul>Experience<ul><li>Previous experience in a telecommunication or emergency response role is preferred but not required.</li><li>Proficiency in data entry with a strong typing speed and accuracy.</li><li>Familiarity with phone systems and GPS technology applications is advantageous.</li><li>Certification in emergency telecommunications or related fields is a plus.</li><li>Strong negotiation skills to manage difficult conversations effectively.</li><li>Ability to remain calm under pressure while handling multiple tasks simultaneously.</li></ul>Please come by Grenada Emergency Operations Center to submit your application in person at 370 Van Dorn St, Grenada, MS 38901. *NO ONLINE APPLICATIONS*Join our team as a Telecommunicator where your skills will make a difference in the community!Job Types: Full-time, Part-timePay: From $13.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Shift availability:<ul><li>Overnight Shift (Required)</li></ul>Ability to Commute:<ul><li>Grenada, MS 38901 (Required)</li></ul>Work Location: In person

911 Emergency Telecommunicator

Town of Hilton Head Island

<div><div>Join Our Team as the 911 Public Safety Telecommunicator 
The Town of Hilton Head Island is seeking a 911 Public Safety Telecommunicator to receive incoming emergency and non-emergency calls, and dispatch appropriate agencies and personnel as required.</div>
<div></div><div>What You Will Do</div>
<ul><li>Receive calls from public for emergency services</li>
<li>Determines which response agency should be responsible for responding to the call for assistance and dispatches appropriate units</li>
<li>Provide emergency assistance to callers until responding emergency units arrive</li>
<li>Coordinate rescue efforts with many external agencies including, but not limited to, DNR, Beaufort County Sheriff&rsquo;s Office, Marine Search and Rescue, Shore Beach Services and the USCG;</li>
<li>Receive non-emergency calls from the public and responds/directs accordingly</li>
<li>Monitor primary and secondary radio channels</li>
<li>Monitor location and availability of all field units</li>
</ul><div>Qualifications</div>
<ul><li>High School diploma or equivalent and two (2) years of related experience or an equivalent combination of education and experience.
</li></ul><div>Special Qualifications</div>
<ul><li>APCO Public Safety Telecommunicator 1, 7th Ed. Certification within one (1) year of employment</li>
<li>American Heart Association CPR Certification within three (3) months of employment</li>
<li>Emergency Medical Dispatch Certification within one (1) year of employment</li>
<li>Emergency Fire Dispatch Certification within one (1) year of employment</li>
</ul><div><div>What We Offer</div>
<ul><li>A competitive salary:
<ul><li>$49,710 upon hire and $55,720.56 after anticipated 6-month training period</li>
</ul></li><li>A supportive environment where your skills and contributions are valued.</li>
<li>A comprehensive benefits package that includes health, dental, vision, life insurance, short and long-term disability, vacation and sick leave, paid holidays, tuition reimbursement, a healthcare reimbursement arrangement, and a generous matching 401(k) plan.</li>
</ul><div>Why Work with Us?</div>
<ul><li>Impactful Work: Be at the forefront of projects that significantly enhance our community's infrastructure and quality of life</li>
<li>Collaborative Environment: Work with a talented team of dedicated professionals committed to innovation and excellence</li>
<li>Excellent Benefits: Enjoy a comprehensive benefits package that supports your well-being and professional growth</li>
<li>Community-Centric Focus: Engage with community members and stakeholders to ensure projects meet the needs and expectations of our residents</li>
</ul><div>Join us in making Hilton Head Island an even better place to live, work, and play! 
 
The Town of Hilton Head Island is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 
 
Position will remain open until filled.</div></div></div>

911 PUBLIC SAFETY TELECOMMUNICATOR

LIVINGSTON POLICE DEPARTMENT

Job Overview This position ensures smooth operation of day-to-day telecommunication and general office functions for the Police Department.Duties<ul><li>Regular and timely attendance at work.</li><li>Receives incoming calls on both the telephone and radio (including 911 calls), evaluates and directs calls to appropriate staff, officers, and/or other agencies.</li><li>Informs 911 callers of emergency procedures.</li><li>Dispatches appropriate units and relays information pertinent to field operations.</li><li>Performs computer assisted and manual record checks for officers on individuals, locations, vehicles and other property, sometimes verifying warrants or reports of stolen property.</li><li>maintains, updates, and assesses various logs and computer data files.</li><li>May act as receptionist, including answering the telephone, taking messages, and providing information.</li><li>Completes forms and reports on the computer.</li><li>Subject to emergency call in and weekend duty.</li></ul>Education and Experience<ul><li>Prior experience in emergency dispatching or telecommunication roles is preferred, but not required.</li><li>Demonstrated excellent communication skills, including phone etiquette and active listening abilities.</li><li>Strong typing skills combined with data entry proficiency ensure accurate record keeping under pressure.</li><li>High school diploma or equivalent.</li></ul>Pay: $18.50 - $23.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>On-the-job training</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Todd County Dispatch

Job Summary Join our dedicated emergency response team as a 911 Telecommunicator / Dispatcher, where your quick thinking and exceptional communication skills will be the backbone of community safety. In this vital role, you will serve as the first point of contact for emergency calls, providing critical assistance by accurately assessing situations, dispatching appropriate responders, and offering reassurance to distressed callers. Your energetic approach and attention to detail will ensure rapid response times and effective coordination with law enforcement, fire services, medical teams, and other emergency personnel. This paid position offers an opportunity to make a meaningful difference in people&rsquo;s lives while developing valuable skills in emergency communication and crisis management.Responsibilities<ul><li>Answer incoming multi-line phone calls with professionalism, courtesy, and clear communication, demonstrating excellent phone etiquette.</li><li>Conduct thorough phone triage to determine the nature and severity of emergencies, utilizing medical terminology and first aid knowledge when necessary.</li><li>Gather essential information from callers through active listening and analysis skills to accurately assess situations and prioritize responses.</li><li>Dispatch law enforcement officers, emergency medical technicians (EMTs), fire personnel, or other responders promptly using GPS and GIS (Geographic Information Systems) tools for precise location tracking.</li><li>Maintain detailed records of all calls, dispatches, and incident reports through accurate data entry and transcription.</li><li>Utilize GPS technology and GIS mapping to coordinate responder locations efficiently during emergencies.</li><li>Manage complex multi-line phone systems while maintaining composure in high-pressure situations.</li><li>Provide critical guidance on medical procedures or first aid until responders arrive, including basic life support instructions when appropriate.</li><li>Engage in conflict management and negotiation techniques to calm distressed callers or manage difficult interactions professionally.</li><li>Collaborate closely with law enforcement agencies, medical personnel, and fire services to ensure seamless communication flow during emergencies.</li><li>Monitor security systems and conduct routine checks on radio channels or communication equipment to ensure operational readiness.</li></ul>Qualifications<ul><li>The ideal candidate must be primarily an excellent communicator, especially in emergency situations.</li></ul>You must be able to multi-task as well as be able to take appropriate action with little supervision.Responsibilities and Requirements<ul><li>Receive emergency and non emergency calls, and dispatch to the appropriate agencies</li><li>Address problems and requests</li><li>Use radio, multi lined phone system, and computer skills to take calls, log information, and direct first responders</li><li>Must be dependable and on time</li><li>Must have reliable transportation</li><li>High school diploma or GED</li><li>Must be able to pass a drug screen and background check along with a suitability test, and polygraph.</li><li>Full Time must complete a 4-week Academy in Richmond Ky at DOCJT. Must be able to stay there for four weeks and only come home on weekends.</li><li>Must be able to work nights, weekends, and holidays</li><li>Fast and accurate typing with experience in data entry. (At least 36 WPM)</li><li>Proficient in English (oral and written)</li><li>Organizational and multitasking abilities</li><li>Active listener with excellent communication skills</li><li>Critical Thinker</li></ul>Job Type: Full-timeBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In personPay: From $13.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

911 Telecommunicator / Dispatcher

Allegan County

<div>Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County&rsquo;s natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world-class, and we remain a welcoming, closely-knit community. We are one of the fastest-growing counties in Michigan. 
Allegan County Government places high importance on our core values: Respect, Integrity, Commitment and Honesty. A common thread among our leadership, employees and volunteers is a strong desire to serve and be part of something meaningful. We have been recognized by Gallagher as &ldquo;Best in Class Winner&rdquo; among mid-size companies for our excellence in optimizing employee and organizational well-being for three years in a row (2023-2025). We have also received the &quot;Impact Award&quot; from M.E.R.S. for excellence in educating our employees about their retirement plans and overall financial wellness. We are looking for dedicated, caring, energetic people to join our team! 
 
Job Summary:
Receives calls and dispatches for all public safety within Allegan County, emergency and non-emergency related. Law Enforcement Information Network (LEIN) record entry and management for law enforcement and courts.
Starting Wage: $24.26 per hour, full time, 12-hour shifts
Excellent Benefits Plan: Health benefits begin on the first of the month after your hire date<ul><li>Medical, Dental &amp; Vision (three medical plans to choose from, two of which have a $0 bi-weekly premium)</li><li>County-funded Health Savings Account with our two high-deductible medical plans</li><li>County-paid employee life insurance coverage</li><li>County-paid short-term disability coverage, up to 52 weeks</li><li>Generous retirement plan, including a county contribution of 7% of your annual earnings</li><li>Tuition Reimbursement Program for college degree courses</li><li>Generous PTO plan, including front-loaded hours into PTO bank at hire, and annually on January 1.</li><li>13 paid holidays, in addition to PTO</li><li>FREE use of Allegan County government's two fitness centers</li></ul>
Responsibilities and Duties:<ul><li>
Processes all emergency and non-emergency public safety and public service calls within Allegan County. Prioritizes calls and department response and dispatches appropriate resource.</li><li>
Monitors all countywide work station alarms.</li><li>
Manages the Law Enforcement Information Network (LEIN) system.</li><li>
Performs Emergency Medical Dispatch (EMD) utilizing EMD protocols established by the Allegan County Medical Control Authority Board.</li><li>
Answers and processes administrative calls for all public safety and government related agencies.</li><li>
Record management logs for: Service Vehicle Rotation, Computer Aided Dispatch (CAD), lost and found, road conditions and closures, livestock, animal records, phone records, medical examiners, on-call for courts, Child Protective Services (CPS), Dive Team, SWAT Team, Marine Patrol, etc.</li><li>
Operates radio consoles, audio recorders, Enhanced 911 (E911) displays, computer aided dispatching (CAD) terminals, Law Enforcement Information Network (LEIN) and National Crime Information Center (NCIC), Emergency Alert System (EAS), keyboard, CAD, CAD mapping, Mobile Computer Terminals (MCT) Outdoor Warning Sirens, Teletype (TTP), Public Safety Alert Monitors (PSAM), Fleet Eyes, Emergency Management Network (EMNET).</li><li>
Performs miscellaneous clerical duties as assigned.</li><li>
Contacts non-public safety related agencies that work with Allegan County Central Dispatch (ACCD) on a routine basis.</li></ul>
Education and Experience:<ul><li>
High School Diploma or equivalent (GED) and up to one year of specialized of technical training beyond high school.</li><li>
Within one year of hire must be Emergency Medical Dispatch (EMD) certified, Law Enforcement Information Network (LEIN) certified and have completed a State basic dispatching course.</li><li>
Keyboard speed and accuracy with a minimum of 40 words per minute.</li><li>
Prefer two years of experience in the public safety related field.</li></ul>
Click here to review entire job description
Allegan County is an Equal Employment Opportunity (EEO) employer. A copy of our EEO Utilization report is available on our website:
https://www.allegancounty.org/home/showpublisheddocument/2802/6379747400
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Hamilton County, TN

9-1-1 Telecommunicator Trainee Hamilton County 911

Search 23+ Telecommunicator jobs near you this May. New roles added regularly across leading industries. Apply today.

23 telecommunicator jobs Near Me

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9-1-1 Telecommunicator Trainee Hamilton County 911